Manager Jobs - Cairo Egypt
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Commercial Director Experience in textile / blankets / FMCG industry from 16-21 Years 1. Commercial Strategy & Growth: Develop and execute the commercial strategy aligned with the company’s growth objectives. Define market segmentation (retail, wholesale, institutional, export). Lead market expansion into local, private-label and export accounts. Define product portfolio strategy (blankets, home textiles, seasonal lines).2. Sales & Export Management: Lead local sales, export sales, key accounts, and channel management. Build and manage distributor, agent, and retailer networks. Oversee export sales contracts, pricing, commissions, and Incoterms. Ensure alignment between sales forecasts and production capacity.3. Pricing, Margin & Profitability: Own pricing strategy based on cost structure, market positioning, and competition. Control discounts, rebates, and promotions. Monitor gross margin by product, customer, and market. Reduce margin leakage and improve customer profitability.4. Marketing & Brand Management: Define brand positioning and go-to-market strategy. Oversee marketing campaigns, exhibitions, trade fairs, and product launches. Support private-label and branding strategies. Monitor customer trends and competitor activities. Drive customer retention and long-term partnerships. Handle any other tasks related to the role. Key Performance Indicators (KPIs)1. Revenue & Growth KPIs: Revenue growth: % sales growth. Export sales ratio: % of export revenue. New market entry: New countries/accounts. Sales volume growth: Units sold. Profitability & Pricing KPIs: Gross margin %: Overall & by segment. Contribution margin: By product & customer. Discount control: % deviation from pricing policy. Margin leakage: Unplanned losses.3. Customer & Market KPIs: Customer retention rate. Key account growth. Market share growth. Customer satisfaction. Complaint resolution cycle. Qualifications & Experience Bachelor’s degree in Business, Marketing. MBA preferred. 15–20 years of experience in commercial leadership roles. Strong exposure to textile / blankets / FMCG manufacturing. Proven experience in export markets & distributor management Strong leadership, negotiation, and analytical skills High integrity, independence, and analytical capability
The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By having a knowledge of emerging technologies in the area, this candidate will be able create cross-channel deliverables to clients that meet their needs. Responsibilities Collaborate directly with clients and project teams to understand client objectives and project design Develop and present creative projects that support agreed upon goals and strategy Create cross-channel visual communication strategies (digital, print, and motion) Stay up-to-date on industry trends, best practices, and emerging technologies<br>Qualifications Bachelor's degree or equivalent in visual communications 1 - 2 years' of digital and print design or advertising experience Knowledge of social platforms (Twitter, Tumblr, Instagram, You Tube, Facebook, Pinterest, Snapchat, etc.) Breadth of style and design capability
Company Description Guerrilla by Saqr is a full-service marketing and events agency founded in 2017, focused on creating experiences that connect brands with people in meaningful ways. The agency specializes in below-the-line (BTL) marketing, brand activations, corporate events, exhibitions, and experiential campaigns. Its work centers on delivering creative, engaging, and results-driven brand experiences across diverse industries. Team members collaborate closely with clients to translate brand objectives into impactful, on-the-ground initiatives. The environment is fast-paced, creatively driven, and oriented toward measurable outcomes. Role Description The Art Director role at Guerrilla by Saqr is an on-site position based in Cairo, Egypt. The art director leads the visual direction of campaigns and events, translating brand strategies into compelling creative concepts, key visuals, and integrated designs. Day-to-day responsibilities include developing and presenting creative concepts, overseeing graphic design and layout work, guiding the production of visual assets for brand activations, exhibitions, and experiential campaigns, and ensuring brand consistency across all materials. The role collaborates closely with creative, accounts, and production teams, manages feedback and revisions, and maintains high-quality standards from concept through execution. Qualifications Candidates should possess strong creative direction and art direction skills for campaigns, events, and experiential activations. Candidates should possess solid branding and brand identity development skills to maintain consistent visual storytelling. Candidates should possess graphics and graphic design skills, including proficiency with industry-standard design tools (e.g., Adobe Creative Suite). Candidates should possess experience in developing visual concepts for BTL marketing, brand activations, corporate events, and exhibitions. Candidates should possess strong presentation and communication skills to articulate creative ideas to internal teams and clients. Candidates should possess the ability to work on-site in Cairo, manage multiple projects, meet deadlines, and collaborate in a fast-paced agency environment. Relevant experience as an art director or in a senior design role within marketing, advertising, or events agencies is highly beneficial. A degree or diploma in graphic design, visual communication, fine arts, or a related field is preferred.
Job details We are seeking a highly creative and concept-driven professional to join our team as an Experiential Creative. The ideal candidate will have a strong background in developing innovative activation concepts, experiential campaigns, retail experiences, and BTL initiatives that bring brands to life.<br>Key Responsibilities Creative Concept Development- Develop creative concepts for brand activations, mall activations, roadshows, product launches, retail experiences, trade activations, pop-ups, and installations.- Translate client briefs into engaging experiential concepts and consumer journeys.- Generate multiple creative routes aligned with brand objectives and budgets. Campaign & Activation Planning- Design activation mechanics that drive engagement, product trial, footfall, data capture, social sharing, and consumer participation.- Create concepts with measurable business outcomes. Pitch & Presentation Development- Contribute to pitch-winning presentations.- Develop creative narratives, concept rationales, and storytelling frameworks.- Support mood boards, references, and visual direction development. Cross-Functional Collaboration- Work closely with Account Management, Strategy, Design, 3D, and Production teams.- Ensure concepts are feasible, executable, and aligned with project timelines and budgets. Production Awareness- Develop ideas with consideration for fabrication, materials, venue limitations, technical requirements, and production realities.<br>Requirements- 3–6 years of experience in a BTL, experiential marketing, event, retail activation, or advertising agency.- Strong conceptual and creative thinking skills.- Experience in brand activations, experiential campaigns, and consumer engagement initiatives.- Excellent presentation and storytelling abilities.- Understanding of production and fabrication processes.- Ability to manage multiple projects and work under tight deadline
<p>Stanford Nursery is seeking an experienced and visionary <strong>Early Years Academic Director (EYFS)</strong> to lead and develop the academic framework across all nursery branches remotely. This leadership role is responsible for driving curriculum excellence, maintaining consistent academic standards, supporting educational teams, and ensuring outstanding learning outcomes in line with the <strong>Early Years Foundation Stage (EYFS)</strong> framework and international best practices.</p><p>The successful candidate will play a key role in curriculum development, academic quality assurance, teacher training, and continuous improvement while working closely with branch managers and teaching teams.<br>Preferred Experience</p><ul><li><p>Previous experience as:</p><ul><li><p>Early Years Academic Director</p></li><li><p>Head of Curriculum</p></li><li><p>EYFS Coordinator</p></li><li><p>Academic Quality Manager</p></li></ul></li><li><p>Experience in British international nurseries or schools.</p></li><li><p>Familiarity with EYFS, Ofsted, CACHE, or other internationally recognized quality standards.</p></li><li><p>Experience designing and delivering CPD programs.</p></li><li><p>Experience using Learning Management Systems (LMS) and digital reporting platforms.</p></li><li><p>Proven ability to lead and manage distributed or remote educational teams.</p></li></ul><h2>Why Join Stanford Nursery?</h2><p>At Stanford Nursery, we believe that exceptional academic leadership is the foundation of outstanding early childhood education. This is an exciting opportunity to lead the academic development of a growing multi-branch nursery group, shape educational excellence, and make a lasting impact on children's learning and development across the UAE.</p><p><strong>Requirements</strong></p><h3>Academic Leadership & Curriculum Development</h3><ul><li><p>Lead the implementation and continuous improvement of the British EYFS curriculum across all nursery branches.</p></li><li><p>Develop and enhance the Stanford Early Years Curriculum in line with EYFS standards and international best practices.</p></li><li><p>Design annual, termly, and weekly curriculum plans and guide teaching teams in their implementation.</p></li><li><p>Develop and standardize academic policies, procedures, and teaching guidelines across all branches.</p></li><li><p>Stay up to date with the latest research and trends in early childhood education.</p></li></ul><h3>Academic Quality Assurance</h3><ul><li><p>Monitor curriculum implementation through digital quality assurance systems, performance reviews, and periodic branch visits when required.</p></li><li><p>Review lesson plans, assessments, classroom observations, and branch academic reports.</p></li><li><p>Oversee observation-based child assessment systems and ensure consistent implementation.</p></li><li><p>Analyze academic performance data and develop measurable improvement plans.</p></li><li><p>Prepare regular reports for senior management covering curriculum implementation, teaching quality, children's progress, and academic performance indicators.</p></li></ul><h3>Teacher Development & Leadership</h3><ul><li><p>Train, mentor, and support teachers, supervisors, and branch managers through remote coaching and professional development sessions.</p></li><li><p>Design and implement Continuous Professional Development (CPD) programs.</p></li><li><p>Conduct regular academic meetings to review performance and address educational challenges.</p></li><li><p>Identify training needs and develop individual and team development plans.</p></li></ul><h3>Innovation & Learning Excellence</h3><ul><li><p>Lead initiatives that enhance children's learning experiences.</p></li><li><p>Promote play-based and inquiry-based learning aligned with EYFS principles.</p></li><li><p>Support branches in improving classroom environments and teaching practices.</p></li><li><p>Encourage the effective use of digital tools for curriculum planning, assessment, and academic monitoring.</p></li></ul><h3>Remote Leadership & Collaboration</h3><ul><li><p>Manage academic communication with branch managers and teaching teams using digital collaboration platforms.</p></li><li><p>Ensure consistent academic standards across all nursery branches.</p></li><li><p>Monitor parent satisfaction related to academic quality and recommend improvement initiatives.</p></li><li><p>Partner with senior management to drive the academic growth and strategic development of Stanford Nursery.</p></li></ul><h2>Qualifications & Experience</h2><ul><li><p>Bachelor's degree in Early Childhood Education, Education, or a related field.</p></li><li><p>Master's degree in Education, Educational Leadership, or a related discipline is an advantage.</p></li><li><p>Minimum <strong>7 years</strong> of experience in Early Childhood Education, including at least <strong>3 years in a leadership or supervisory role</strong>.</p></li><li><p>Strong expertise in the British EYFS framework and academic quality management.</p></li><li><p>Proven experience in curriculum development and teacher training.</p></li><li><p>Experience overseeing multiple branches or managing multiple educational teams.</p></li><li><p>Advanced English proficiency (spoken and written).</p></li><li><p>Excellent leadership, communication, coaching, and remote team management skills.</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're looking for an experienced Director of Engineering to join our organization in Cairo, Egypt. In this pivotal leadership role, you will oversee engineering coordination, technical integrity, and program-level engineering performance across all our projects. The ideal candidate will bring a strategic mindset combined with strong technical expertise, demonstrating the ability to drive excellence and innovation while maintaining the highest standards of engineering quality and execution.</p><p>Oversee and coordinate engineering activities across all active projects, ensuring seamless integration and alignment with organizational objectives</p><p>Establish and maintain technical standards, best practices, and quality assurance protocols across the engineering department</p><p>Monitor and evaluate program-level engineering performance, identifying areas for improvement and implementing corrective actions</p><p>Lead and mentor engineering teams, fostering a culture of continuous improvement, professional development, and technical excellence</p><p>Collaborate with cross-functional stakeholders including project managers, operations, and executive leadership to ensure technical requirements are met</p><p>Analyze complex engineering challenges and provide decisive solutions that balance technical integrity with project timelines and budgets</p><p>Conduct regular performance reviews and provide constructive feedback to engineering staff</p><p>Develop and implement engineering strategies that align with long-term organizational goals and market demands</p><p>Manage engineering budgets, resource allocation, and risk mitigation across all programs</p><p>Ensure compliance with industry standards, regulations, and company policies</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>10+ years of progressive experience in engineering, with at least 5 years in a senior leadership or management role</li><li>Proven expertise in engineering coordination and technical program management across multiple concurrent projects</li><li>Strong knowledge of engineering principles, technical standards, and quality assurance methodologies</li><li>Demonstrated ability to analyze complex technical problems and develop effective solutions</li><li>Excellent project and program management skills with a track record of delivering results on time and within budget</li><li>Experience leading and developing high-performing engineering teams</li><li>Strong stakeholder management and cross-functional collaboration skills</li><li>Proficiency in risk management and mitigation strategies</li><li>Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences</li><li>Preferred: Experience with budget management and financial oversight</li><li>Preferred: Background in mentoring and developing engineering talent</li><li>Preferred: Familiarity with industry-specific engineering standards and certifications relevant to your field</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and results-driven Project Director to join our construction organization in Cairo, Egypt. In this executive-level position, you will provide comprehensive oversight of construction projects, ensuring exceptional performance across all critical dimensions including schedule adherence, quality standards, safety protocols, and on-time delivery. You will lead cross-functional teams, manage stakeholder relationships, and drive strategic decision-making to achieve organizational objectives while maintaining the highest standards of professionalism and operational excellence. Provide executive-level leadership and strategic direction for construction projects from inception through completion, ensuring alignment with organizational goals and client expectations Oversee project schedules, timelines, and milestones, implementing corrective actions to maintain on-time delivery and optimize resource allocation Monitor and enforce quality standards across all construction activities, conducting regular inspections and implementing continuous improvement initiatives Establish and maintain comprehensive safety protocols, ensuring full compliance with local regulations, industry standards, and organizational policies Manage project budgets, control costs, and analyze financial performance metrics to ensure profitability and fiscal responsibility Lead, mentor, and evaluate project teams, fostering a culture of accountability, collaboration, and professional development Coordinate with architects, engineers, contractors, and subcontractors to ensure seamless project execution and effective communication Analyze project performance data and key performance indicators (KPIs) to identify trends, risks, and opportunities for optimization Develop and implement risk management strategies to mitigate potential project delays, cost overruns, and quality issues Maintain detailed project documentation, reports, and records in compliance with organizational and regulatory requirements Represent the organization in client meetings and stakeholder communications, providing regular updates on project status and performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 15+ years of progressive experience in construction project management, with at least 7 years in an executive or senior management capacity</li><li>Proven track record of successfully delivering large-scale construction projects on schedule and within budget</li><li>Comprehensive knowledge of construction methodologies, building codes, industry standards, and regulatory compliance requirements</li><li>Strong proficiency in project management software and construction management systems (MS Project, Primavera, or equivalent platforms)</li><li>Demonstrated expertise in budget management, cost control, and financial analysis</li><li>Advanced skills in contract management, vendor management, and stakeholder relationship management</li><li>Exceptional analytical and problem-solving abilities with strong attention to detail and organizational skills</li><li>Excellent leadership and team management capabilities with the ability to motivate and develop high-performing teams</li><li>Outstanding communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders at all levels</li><li>Proficiency in safety management, risk assessment, and quality assurance protocols</li><li>Strong decision-making abilities and the capacity to work effectively under pressure in a fast-paced environment</li><li>Familiarity with construction practices and regulatory requirements in Egypt or the Middle East region is preferred</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and visionary Project Director - Master Planning to join our organization in Cairo, Egypt. In this executive role, you will provide strategic oversight of all master planning activities, ensuring seamless alignment with our long-term development strategy and program objectives. You will serve as a key leader responsible for driving the vision, direction, and successful execution of complex master planning initiatives while maintaining the highest standards of professional excellence. Provide executive oversight and strategic direction for all master planning activities and initiatives Ensure alignment of master planning efforts with long-term organizational development strategy and program objectives Develop and communicate a clear vision for master planning projects to internal and external stakeholders Lead cross-functional teams and coordinate with multiple departments to achieve planning milestones and deliverables Analyze market trends, regulatory requirements, and regional considerations specific to the Cairo market to inform strategic planning decisions Monitor project performance against established metrics, timelines, and budgets; identify and address variances promptly Manage stakeholder relationships and facilitate effective communication among all parties involved in master planning activities Identify potential risks and develop mitigation strategies to ensure project success Allocate resources strategically to optimize project outcomes and organizational efficiency Prepare and present comprehensive reports and recommendations to senior leadership and governing bodies Ensure compliance with all applicable regulations, policies, and organizational standards Foster a culture of continuous improvement and innovation within the planning function</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 15+ years of progressive experience in project management, master planning, or strategic development initiatives</li><li>Proven track record of successfully leading large-scale, complex planning projects from conception through execution</li><li>Strong expertise in master planning methodologies, frameworks, and best practices</li><li>Demonstrated executive leadership experience with the ability to manage and motivate high-performing teams</li><li>Advanced proficiency in strategic planning, analysis, and decision-making</li><li>Excellent stakeholder management and relationship-building skills</li><li>Strong organizational and time management skills with the ability to manage multiple priorities simultaneously</li><li>Exceptional communication and presentation skills, both written and verbal</li><li>Proficiency in project management tools and software</li><li>Strong analytical and problem-solving abilities</li><li>Budget management and financial acumen</li><li>Risk management and mitigation expertise</li><li>Preferred: Experience in urban development, real estate, or infrastructure projects</li><li>Preferred: Knowledge of Egyptian regulatory environment and market dynamics</li><li>Preferred: Experience with change management and organizational transformation initiatives</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a talented and creative Art Director to lead the visual direction of our brand and marketing campaigns. The ideal candidate has a strong design portfolio, excellent leadership skills, and the ability to turn creative concepts into compelling visual experiences across digital and print platforms. Key Responsibilities Develop and maintain the overall visual identity of the brand. Lead the creative process from concept through final execution. Manage and mentor designers, illustrators, and other creative team members. Collaborate with marketing, content, and product teams to create engaging campaigns. Review and approve creative assets to ensure quality and brand consistency. Stay current with design trends, tools, and industry best practices. Present creative concepts and strategies to internal stakeholders and clients.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Graphic Design, Fine Arts, Visual Communication, or a related field (or equivalent experience). 5+ years of experience in graphic design, with at least 2 years in an Art Director or senior creative role. Strong portfolio demonstrating branding, advertising, and digital design work. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools. Excellent communication, presentation, and project management skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions. To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery. To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation. To actively promote Turner & Townsend to clients both existing and new to enable growth within the business. To be a sounding board for all aspects of service delivery and to effectively develop others in the team. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. To uphold Turner & Townsend values and ethics whilst delivering service excellence.</p><p>ACCOUNTABILITIES:</p><ul><li>Overall accountability and responsibility for ensuring Turner & Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner & Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Minimum 15+ years of experience in similar roles. Extensive experience of both new build and fit-out projects across varying asset typologies. Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients. Experience of commercial management of commissions ensuring both successful and profitable delivery of services. Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts. Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business. Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure. Identifying and establishing new relationships, whilst maintaining and developing existing relationships. Local (Egypt) experience is required</p><p>SKILLS REQUIRED:</p><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><p></p></section>
Contract Management Specialist - Cairo, hybrid (not Legal Counsel)<br>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.<br>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.<br>The job As a Contract Management Specialist, you will be a a member of the AVEVA Contract Management (CM) team and will be responsible for the preparation and management of contract documents related to the sales activities of the company, from start (generation of a contract request) to finish (contract signature and archiving). The CM team is involved throughout the quote-to-fulfilment process and is responsible for coordinating with other stakeholders in the process such as Sales, Legal Counsel, Trade Compliance, Finance, Order Entry, Deal Desk and Fulfilment teams to ensure that contracts are delivered as per business deadlines and in compliance with AVEVA’s policies.<br>We are looking for a Senior Contract Specialist who has excellent attention to detail and strong communication skills and who has knowledge of contractual and legal terminology. The role is part of the EMEA CM team and will be based in Cairo, Egypt supporting various parts of the EMEA region as may be assigned from time to time.<br>Please note that while this position reports into the Legal Department, this is not a lawyer/attorney/counsel position.<br>Responsibilities Assist in the preparation and management of contracts related to the sales activities of the company, ensuring all documents are accurate, compliant and delivered in the required timeframe. Ensure compliance with AVEVA’s contracting guidelines, policies, protocols and process. Build and maintain strong relationships with AVEVA’s Sales team and other members of the Legal team as well as any other relevant functions and departments to ensure alignment and collaboration. Handle queries from internal teams and external stakeholders, providing timely responses. Support Trade Compliance, Credit Check, bidding and prequalification and any other relevant activities in AVEVA’s quote-to-fulfilment process. Facilitate the signature of contracts by all parties. Store all working papers and signed documents in the corresponding archives, including the inclusion of any references and metadata. Draft, prepare and edit (under supervision of Legal and other senior members of the Contract Management team) documents such as Non-Disclosure Agreements (NDAs), Termination Letters, Novation Letters, Price Escalation notifications etc. Support with various administrative tasks as may be assigned.<br>Skills & Qualifications Ideal skills Bachelor 's degree and hands-on experience in commercial contracts management and administration. Significant years of relevant experience will be considered in lieu of a Bachelor's degree. Strong organizational, prioritization and time management skills Energetic, proactive, attention to detail and a strong team player Excellent communication skills with a professional and client-focused approach Excellent command of spoken and written English Experience with Microsoft office (Word, Excel, Outlook etc).<br>Desired skills Proficiency in other languages are desirable Familiarity with IT tools such as Salesforce, Sharepoint, Acrobat and Docusign CLM. Legal background will be a plus (no degree in Law is required)<br>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
Are you passionate about building strong client relationships, driving growth, and creating an exceptional customer experience?<br><br>Petro App is looking for an Account Management Specialist to join our growing team! ????<br><br>???? What You'll Do<br><br>Manage and maintain strong relationships with existing clients Act as the main point of contact and ensure a positive customer experience Understand client needs and recommend suitable Petro App products and services Identify and maximize upselling and cross-selling opportunities Achieve monthly account management and sales targets Follow up on client requests, issues, and escalations to ensure timely resolution Coordinate with internal teams to address client requirements Monitor account performance, customer satisfaction, and retention Maintain accurate and up-to-date client information and records Prepare regular reports on account performance and sales activities Proactively identify opportunities to increase client engagement and revenue<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Marketing, Commerce, or a related field2-4 years of experience in Account Management, Customer Success, Sales, or a related role Proven experience in client relationship management and achieving sales targets Strong understanding of upselling and cross-selling techniques Excellent communication, negotiation, and presentation skills Strong customer-service and relationship-building skills Good analytical and problem-solving abilities Target-oriented with strong follow-up and organizational skills Ability to manage multiple accounts and priorities simultaneously Proficiency in MS Office, especially Excel Experience in B2B, Saa S, fleet management, mobility, or technology-related businesses is a plus<br><br>???? Interested in joining Petro App?<br><br>Apply now and take the next step in your career with us!<br><br>Benefits<br><br>Competitive salary & benefits Medical insurance Social insurance Performance-based incentives Learning & development opportunities Career growth and internal mobility Collaborative and supportive work environment Exposure to a fast-growing technology and fleet management business Opportunities to work with diverse B2B clients and cross-functional teams
Job Title: Order Management Specialist – Customer Operations<br>Job Summary We are looking for an Order Management Specialist to join our Egypt Order Management team and support the increasing domestic business volume. The role will be responsible for managing customer purchase orders, ensuring order accuracy, coordinating with internal stakeholders, handling urgent requirements, and providing timely order status updates.<br>Key Responsibilities Receive and review customer purchase orders. Perform truck sizing based on order requirements. Validate and correct orders, identify discrepancies, resolve issues, and coordinate with the SO OM Analyst for order entry. Handle and prioritize emergency orders to ensure timely execution. Provide accurate customer and sales order status updates as required. Monitor order progress and ensure effective follow-up with relevant stakeholders. Manage issues related to stock unavailability by coordinating with Planning, CBD Logistics, and other relevant teams. Involve Customer Operations when customer alignment or resolution is required. Maintain accurate order-related data and documentation. Analyze operational data and support the development and maintenance of Power BI dashboards and reports. Use Microsoft Excel to track, analyze, and report order management activities. Identify potential issues and proactively follow up to ensure smooth order fulfillment. Manage multiple priorities while maintaining a high level of accuracy and customer service.<br>Requirements2+ years of experience in Order Management, Customer Operations, Supply Chain, Logistics, or a similar role. Very good English communication skills, both written and verbal. Strong stakeholder management, follow-up, and problem-solving skills. Strong analytical skills with the ability to develop and maintain Power BI dashboards/reports. Advanced Microsoft Excel skills; experience with Power Query is a plus. SAP or ERP experience is an advantage. Strong attention to detail and accuracy. High sense of ownership and accountability. Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong coordination and communication skills with internal and external stakeholders.<br>Preferred Competencies Customer-focused mindset. Strong organizational and time-management skills. Proactive approach to issue resolution. Ability to work independently and collaboratively within a team. Ability to work under pressure and meet operational deadlines.
About us:<br>Elsewedy Electric: Powering Progress, Empowering People<br>For over 80 years, Elsewedy Electric has been a leading manufacturer of electrical products and solutions, operating in 19 countries with over 18,000 employees. We offer a diverse range of products across wire & cable, electrical equipment, engineering & construction, digital solutions, and infrastructure investments. Beyond our manufacturing prowess, we're passionate about creating a positive and empowering work environment for our team. We foster a culture of diversity, inclusion, and continuous learning, providing opportunities for professional development and career growth. Our commitment to employee well-being extends beyond compensation with initiatives promoting work-life balance and overall well-being. Join us and be part of a company that's not just powering progress, but empowering people to build a brighter future.<br>This job opportunity is offered by Elsewedy Electric Graduate Development Program The program is designed for Graduates with 0-2 years of experience. The program offers various job rotations, mentorships, coaching & trainings. 2024 & 2025 Graduates are welcomed to apply.<br>Key Responsibilities:<br>Enter and update employee data accurately across HR systems. Process employee movements, including new hires, transfers, and promotions. Coordinate job changes with Internal Mobility, Organization Design, HRBP, and IT HCM teams. Ensure HR data confidentiality and compliance with data protection and privacy policies. Maintain high data quality, consistency, security, and process efficiency. Process HR data transactions within defined SLAs and in line with HR policies and SOPs. Identify opportunities for automation and digitization of HR data processes.<br>Requirements:<br>Academic Qualifications: Bachelor’s degree in Business Administration, Information Systems, or a related field. Language Proficiency: Excellent command of English. Years of Experience: 0-2 Years of experience in the same field. Computer/Technical Skills: MS Office (Excel & Word) - Google Sheets - Oracle HCM is a plus -HRIS / HR Data Management - Data Governance & Data Privacy - HR Process Digitization & Automation.
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Ensure effective governance, delivery, and continuous improvement of enterprise resource dashboards and reports by leading project management activities and performing in-depth analysis to identify gaps and required enhancements.</p>
<h4>Who you are</h4>
<p><strong>Enterprise resources:</strong></p>
<ul>
<li>Own the governance framework for enterprise resource dashboards and reporting, ensuring data integrity, consistency, and compliance with agreed standards.</li>
<li>Define project scope, objectives, and needs.</li>
<li>Coordinate with business, technology, and data teams to capture requirements and prioritize enhancements.</li>
<li>Perform data and performance analysis to identify gaps, inefficiencies, and improvement opportunities.</li>
<li>Drive enhancements to dashboards and reports to improve decision-making, visibility, and usability.</li>
<li>Ensure timely delivery of reporting solutions within agreed scope, cost, and timelines.</li>
<li>Manage dependencies, risks, and issues, escalating where required.</li>
<li>Maintain clear documentation, governance logs, and stakeholder communications.</li>
</ul>
<p><strong>Project plans:</strong></p>
<ul>
<li>Ensure that the relevant technology stakeholders are participants in concept formation phases of commercial requirements.</li>
<li>Prepare a detailed project plan including priorities, milestones, and target delivery date (TDD).</li>
<li>Ensure all resources are included in the project plans.</li>
<li>Escalate any resource deficiency to ensure delivery and align sales with project plan updates.</li>
</ul>
<p><strong>End to end project management:</strong></p>
<ul>
<li>Provide end-to-end project management for the rest of VFE business units.</li>
<li>Liaise with all required technical parties involved in the delivery process.</li>
<li>Ensure a timely and satisfactory delivery of business requirements to business sponsors.</li>
<li>Resolve conflicts in solution provision versus business requirements where gaps arise.</li>
<li>Ensure that all resources necessary for projects’ execution are in place.</li>
<li>Responsible for managing small as well as large functional and technical projects which may impact multiple functions and locations.</li>
<li>Ensure that all communication, quality, and risk aspects of the project are properly tracked against line function objectives.</li>
</ul>
<p><strong>Target vs. revenue management:</strong></p>
<ul>
<li>Align with marketing and sales to ensure we are on track to achieve the target.</li>
<li>Focus on MEGA projects “revenue point of view”.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a detail-oriented and customer-focused professional to manage and resolve technical incidents affecting Vodafone Germany enterprise customers. This role involves handling both standard and complex issues across fixed products such as Internet, MPLS, VoIP, and cloud services, ensuring timely resolution within defined service levels in a dynamic, customer-critical environment.</p>
<h4>What you’ll do</h4>
<ul>
<li>Troubleshoot, identify, and resolve technical faults impacting enterprise customers.</li>
<li>Manage incidents within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li>
<li>Collaborate with internal technical teams, external carriers, and third-party providers to resolve complex issues.</li>
<li>Maintain clear and effective communication with stakeholders throughout the incident lifecycle.</li>
<li>Work on a rotational shift basis, including 24/7 coverage, weekends, and public holidays.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Up to 2 years of experience in network operations or troubleshooting within IP-based environments.</li>
<li>Foundational knowledge of IP networking concepts, including routing, switching, DNS, and DHCP.</li>
<li>Awareness of fixed, mobile, and converged telecom products is advantageous.</li>
<li>Strong analytical and problem-solving skills with a structured approach to incident handling.</li>
<li>Excellent communication skills with a strong customer-centric mindset.</li>
<li>Fluency in German (minimum C1 level, written and spoken).</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Exposure to international enterprise customers within Vodafone Germany.</li>
<li>Opportunity to work with advanced networking technologies and telecom solutions.</li>
<li>Collaborative working environment with cross-functional teams and industry partners.</li>
<li>Continuous learning through hands-on technical troubleshooting and operations support.</li>
<li>Development of communication and stakeholder management skills in a global setting.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced incident management and troubleshooting techniques in complex IP environments.</li>
<li>Practical knowledge of enterprise telecom solutions including Internet, MPLS, VoIP, and cloud.</li>
<li>Stakeholder communication and collaboration across multiple technical domains.</li>
<li>SLA-driven service delivery and operational excellence.</li>
<li>Problem-solving and analytical thinking in high-pressure, customer-critical situations.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a technically capable and customer-focused individual to resolve standard and complex technical issues related to Vodafone Germany fixed products, including internet, MPLS, VOIP, and cloud solutions, within a fast-paced and customer-critical environment. This role offers an opportunity to work closely with enterprise customers and internal teams while ensuring service excellence through adherence to SLAs and KPIs.</p>
<h4>What you'll do</h4>
<ul>
<li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany enterprise customers</li>
<li>Resolve incidents within agreed Service Level Agreements (SLAs) and meet defined Key Performance Indicators (KPIs)</li>
<li>Collaborate with internal competence teams, carriers, and third-party partners to ensure timely ticket resolution</li>
<li>Operate within a 24/7 shift rota, including weekends and public holidays</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Up to 2 years of experience in troubleshooting and network operations within IP-based complex solutions</li>
<li>Foundational knowledge of IP and voice technologies, including routing, switching, and IP services (e.g., DNS, DHCP)</li>
<li>Understanding of Vodafone fixed, mobile, and convergence products is advantageous</li>
<li>Strong customer orientation and effective communication skills</li>
<li>Fluent German language proficiency (minimum C1 level, written and spoken)</li>
<li>Sound analytical and problem-solving approach</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work in a dynamic, customer-critical technical environment</li>
<li>Exposure to enterprise-level network solutions including internet, MPLS, VOIP, and cloud services</li>
<li>Collaboration with cross-functional and international teams</li>
<li>Structured shift environment offering varied operational experience</li>
<li>Career growth within a global organisation focused on technology and transformation</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced incident management and troubleshooting in enterprise telecom environments</li>
<li>Practical application of IP networking and voice technologies</li>
<li>Stakeholder communication across technical and non-technical teams</li>
<li>SLA and KPI-driven service delivery practices</li>
<li>Cross-team collaboration and escalation management in complex environments</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><strong>Join Our Dynamic Team as a Facility Management Engineer in Beautiful Cairo!</strong></p><p>Are you ready to take the reins of operational excellence and drive innovation in facility management? We are seeking a highly motivated and experienced <strong>Facility Management Engineer</strong> to lead the charge in optimizing our physical assets and ensuring a seamless, efficient, and safe environment. This is an incredible opportunity to leave your mark in a vibrant, on-site role in Cairo, Egypt.</p><p><strong>About the Role:</strong></p><ul><li><strong>Overview:</strong> As our Facility Management Engineer, you will be the cornerstone of our operational success, blending your engineering prowess with strategic facility oversight. You'll be instrumental in maintaining, improving, and managing our infrastructure, ensuring everything runs like a well-oiled machine.</li><li><strong>Responsibilities:</strong></li><ul><li>Oversee and manage all aspects of facility operations, including mechanical, electrical, civil, and architectural systems.</li><li>Develop and implement robust maintenance and repair programs to ensure optimal functionality and longevity of assets.</li><li>Lead and execute diverse engineering projects, from minor upgrades to significant infrastructure enhancements, ensuring timely and budget-compliant delivery.</li><li>Leverage Information Technology (IT) solutions to streamline facility management processes, enhance reporting, and improve decision-making.</li><li>Conduct regular inspections and assessments to identify potential issues and proactively implement corrective measures.</li><li>Manage vendor relationships and service contracts, ensuring high-quality and cost-effective solutions.</li><li>Ensure strict adherence to all health, safety, and environmental regulations and best practices.</li></ul><li><strong>Skills & Technologies:</strong> You will thrive by utilizing your expertise in various engineering disciplines, project management methodologies, and facility management software. A strong grasp of IT principles applied to operational efficiency will be key to your success.</li><li><strong>Growth Opportunities:</strong> This role offers significant potential for professional advancement. You'll gain invaluable experience in a critical leadership position, with pathways to senior management roles and the opportunity to specialize further in areas like sustainable facilities or advanced building technologies.</li><li><strong>Team & Culture:</strong> You'll be part of a collaborative and forward-thinking team committed to excellence. We foster a culture of continuous improvement, innovation, and mutual support, where your contributions are valued and celebrated.</li><li><strong>Impact:</strong> Your work will directly contribute to the productivity, safety, and overall success of our operations. You will be a critical player in maintaining a world-class environment for our employees and stakeholders.</li></ul><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites Us:</strong></p><ul><li><p>A minimum of <strong>3-7 years of hands-on experience</strong> in Facility Management, Engineering (Mechanical, Electrical, Civil, or Construction), or a related field.</p></li><li><p>Proven track record of successfully managing complex projects and leading maintenance operations.</p></li></ul></li><li><p><strong>Skills You'll Bring to the Table:</strong></p><ul><li><p><strong>Exceptional proficiency in Engineering principles</strong> across mechanical, electrical, and civil disciplines.</p></li><li><p><strong>Demonstrated expertise in Facility Management</strong> best practices, including preventive and corrective maintenance.</p></li><li><p><strong>Strong capabilities in Project Management</strong>, with a history of delivering projects on time and within budget.</p></li><li><p>A solid understanding of <strong>Information Technology (IT)</strong> applications relevant to facility operations and management systems.</p></li><li><p>Proficiency in using tools like <strong>AutoCAD</strong> for design and documentation.</p></li><li><p>Experience with <strong>Building Systems</strong>, including HVAC, plumbing, Fit out and electrical infrastructure.</p></li><li><p>Adept at <strong>Risk Management</strong> and implementing safety protocols.</p></li><li><p>Excellent skills in <strong>Vendor Management</strong> and contract negotiation.</p></li><li><p>Proven ability in <strong>Budgeting</strong> and financial oversight for facility operations.</p></li><li><p>Outstanding <strong>Problem-Solving</strong> abilities and a proactive approach to challenges.</p></li></ul></li><li><p><strong>Career Level Expectations:</strong></p><ul><li><p>This role is perfect for an <strong>Experienced</strong> professional eager to take on significant responsibility and make a tangible impact.</p></li></ul></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description</p><p>Risk Management Lead</p><p>Education Requirements and Acceptable Alternatives</p><p><br></p><p>• Bachelor’s degree in Engineering / Management – Mandatory</p><p><br></p><p>• Master’s degree in Project Management, Risk Management, or Engineering Management – Preferred</p><p><br></p><p>• Extensive, proven experience in project risk management on large capital or infrastructure projects may substitute postgraduate studies</p><p><br></p><p>Required Courses / Certifications</p><p><br></p><p>• Risk Management Professional (RMP) or equivalent – Mandatory / Strongly Preferred</p><p><br></p><p>• Project Management Professional (PMP) – Advantage</p><p><br></p><p>• Quantitative Risk Analysis (QRA) / Monte Carlo simulation – Advantage</p><p><br></p><p>• Risk‑based decision‑making and governance workshops – Preferred</p><p><br></p><p><br></p><p><br></p><p>Requirements</p><p>Required Experience / Remarks</p><p><br></p><p>• 10+ years overall professional experience</p><p><br></p><p>• At least 3 years dedicated to risk management, project risk assessment</p><p><br></p><p>• Experience in infrastructure, utilities, or large capital projects – Mandatory</p><p><br></p><p>Typical Career Progression:</p><p><br></p><p>0–3 years: Site Engineer</p><p>3–7 years: Risk / Project Controls Engineer</p><p>7–10 years: Senior Risk Engineer / Risk Analyst</p><p>Below Requirement:</p><p><br></p><p>Less than 3 years total experience in risk management</p><p>Less than overall 10 years: Not suitable for this position</p><p>No formal experience in risk register development or workshop facilitation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Engineering / Management – Mandatory</li><li>Master’s degree in Project Management, Risk Management, or Engineering Management – Preferred</li><li>Extensive, proven experience in project risk management on large capital or infrastructure projects may substitute postgraduate studies</li><li>Risk Management Professional (RMP) or equivalent – Mandatory / Strongly Preferred</li><li>Project Management Professional (PMP) – Advantage</li><li>Quantitative Risk Analysis (QRA) / Monte Carlo simulation – Advantage</li><li>Risk-based decision-making and governance workshops – Preferred</li><li>10+ years overall professional experience</li><li>At least 3 years dedicated to risk management, project risk assessment</li><li>Experience in infrastructure, utilities, or large capital projects – Mandatory</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SNAPSHOT</b></p><p>Job Title: Order Management Associate Company: Nestl Business Solutions Location: Cairo, Egypt</p><p>POSITION SUMMARY</p><p>The Order Management Specialist is responsible for the end to end execution of Demand Capture, Order Fulfillment, and Billing activities, ensuring high accuracy, timeliness, and adherence to Market and Global Service Level Agreements (SLAs). The role ensures smooth order flow by managing demand capture (manual and digital), stock allocation, order fulfillment exceptions, billing accuracy, and return/refusal mitigation, while proactively addressing out of stock risks and customer expectations. Acting as the primary operational point of contact for customers, the role collaborates closely with cross functional stakeholders (Demand & Supply Planning, Logistics, CoC, Finance, and Customer Service) to deliver a customer centric experience, drive operational excellence, minimize waste, reduce complexity, and continuously improve end to end Order to Cash (O2C) processes.</p><p><b>KEY RESPONSIBILITIES</b></p><p>Demand Capture & Order Management</p><p>Capture customer demand via manual and electronic channels within defined Global and Market SLAs. Execute demand capture activities with high accuracy and timeliness, ensuring minimal rework and exceptions. Perform manual order entry when digitalization is not possible and report system failures promptly. Liaise with Center of Competence (CoC) and Master Data teams to resolve demand capture failures within SLA. Document and analyze demand capture changes to identify root causes and recurring issues.</p><p>Order Fulfillment & Stock Allocation</p><p>Manage order fulfillment exceptions (allocation, delivery delays, load optimization, carrier selection, appointment scheduling). Execute stock allocation strategies aligned with Operational Demand & Supply Review priorities. Proactively manage out of stock risks and communicate mitigation plans to customers and internal stakeholders. Leverage GLOBE functionalities to automate allocation and reduce manual intervention. Provide data driven insights to anticipate risks, minimize waste, and improve service fulfillment.</p><p>Billing, Returns & Refusals</p><p>Execute all billing activities within Market SLAs, ensuring invoice accuracy and timely posting. Resolve billing exceptions in collaboration with internal teams and customers to avoid collection issues. Coordinate return and refusal processes, securing approvals and documentation per market policies. Propose mitigation options to minimize financial impact while protecting customer relationships. Support claims and deductions resolution to ensure accurate customer account adjustments.</p><p>Continuous Improvement & Customer Centricity</p><p>Participate in NCE and operational review meetings, contributing to process standardization and optimization. Analyze service KPIs and present insights during Daily Operational Reviews (DORs). Embed customer centricity in operational discussions and exception resolution. Drive continuous improvement initiatives to reduce exceptions, increase automation, and enhance customer experience. Act as a customer advocate by addressing root causes and implementing sustainable solutions across the E2E process.</p><p>KEY PERFORMANCE MEASURES (KPIs)</p><p>Accuracy & Timeliness</p><p>Customer Order Fulfilment (COF) / OTIF (On Time, In Full)</p><p>Customer Service Level (CSL)</p><p>Automation % (Reduction of Manual Intervention)</p><p>Untouched Order %</p><p>Perfect Invoice Rate</p><p>Return & Refusal KPIs</p><p>ARE YOU A FIT?</p><p>Education & Experience</p><p>Bachelor s degree required. 1 3 years of experience in supply chain, order management, demand & supply planning, distribution, sales, or marketing.</p><p><b>Skills & Competencies</b></p><p>Strong understanding of Order to Cash (O2C) processes. Solid knowledge of supply chain, demand management, and customer service best practices . High attention to detail with strong results orientation. Analytical mindset with structured problem solving and root cause analysis capabilities. Ability to multitask, manage priorities, and adapt to business urgency. Strong communication skills (written and verbal) with effective stakeholder management. High ownership, accountability, and self discipline. Ability to propose, implement, and sustain process improvements. Conflict management and customer focused decision making skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree required.</li><li>1 3 years of experience in supply chain, order management, demand & supply planning, distribution, sales, or marketing.</li><li>Strong understanding of Order to Cash (O2C) processes.</li><li>Solid knowledge of supply chain, demand management, and customer service best practices .</li><li>High attention to detail with strong results orientation.</li><li>Analytical mindset with structured problem solving and root cause analysis capabilities.</li><li>Ability to multitask, manage priorities, and adapt to business urgency.</li><li>Strong communication skills (written and verbal) with effective stakeholder management.</li><li>High ownership, accountability, and self discipline.</li><li>Ability to propose, implement, and sustain process improvements.</li><li>Conflict management and customer focused decision making skills.</li></ul><p></p></section>