Information Systems Jobs - Giza Egypt

QualificationsStrong foundation in Finance and Accounting, with the ability to manage and oversee core accounting processes.Proficiency in preparing and reviewing Financial Statements and conducting Financial Reporting in line with applicable standards.Hands-on experience with Accounting Software and related financial systems, including implementation and process improvement.Advanced Analytical Skills for interpreting financial data, identifying trends, and providing actionable recommendations.Strong attention to detail, organizational skills, and ability to meet deadlines in a fast-paced environment.Effective communication skills and the ability to lead, coach, and develop an accounting team.Knowledge of Egyptian accounting standards, tax regulations, and compliance requirements.Education: Bachelor’s degree in Commerce, Accounting, Finance, or equivalent.Experience: 5–8 years of relevant experience, including 2–3 years in a similar supervisory role.ERP Experience: Hands-on experience working with ERP systems.Certifications: CMA or IFRS certification is preferred.Languages: good English.Strong analytical, leadership, communication, and problem-solving skills.<p><strong>Additional Details</strong></p><ul><li>Number of Vacancies: 1</li><li>Shift System: Morning only</li><li>Benefits: Health insurance, social insurance, transport allowance, meals</li></ul>

Responsibilities and duties: Supervise the implementation of all electrical work at the site. Review electrical drawings and shop drawings and ensure they conform to the approved specifications. Follow up electrical installations and low and medium voltage systems according to the project scope. Supervise the installation of cables, distribution boards, lighting and electrical power systems. Coordinate with civil and mechanical teams to ensure integrated workflow. Prepare quantity surveying for electrical works and required materials. Review and approve electrical materials and equipment before installation. Conduct necessary inspections and tests for electrical works and ensure compliance with specifications. Monitor the project schedule and ensure execution of works according to the approved plan. Participate in initial and final handover and project delivery. Requirements: Bachelor’s degree in Electrical Engineering. 2 to 5 years of experience in executing electrical works in construction or real estate projects. Good knowledge of electrical power and lighting systems and low current systems. Ability to read electrical drawings and technical specifications. Proficient in Microsoft Office. Proficient in AutoCAD. Strong on-site supervision skills and team management. Ability to solve technical problems and make quick decisions. Effective communication and coordination skills. Additional details: <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين اجتماعي، بدل انتقال</li></ul>

Responsibilities<br>Supervise the implementation of all electrical works at the site.<br>Review electrical drawings and shop drawings and ensure their compliance with the approved specifications.<br>Follow up on electrical installations and low and medium voltage systems according to the project scope.<br>Supervise the installation of cables, distribution boards, lighting, and electrical power systems.<br>Coordinate with civil and mechanical teams to ensure integrated workflow.<br>Prepare quantity surveying for electrical works and required materials.<br>Review and approve electrical materials and equipment before installation.<br>Conduct required tests and inspections for electrical works and ensure conformity to specifications.<br>Monitor the project schedule and ensure activities are carried out according to the approved plan.<br>Participate in preliminary and final handover and project delivery activities.<br><strong>Required qualifications:<br></strong> Bachelor of Electrical Engineering.<br>Experience from 2 to 5 years in executing electrical works in construction or real estate projects.<br>Good knowledge of electrical power systems, lighting, and low current systems.<br>Ability to read electrical drawings and technical specifications.<br>Proficient in using Microsoft Office programs.<br>Proficient in AutoCAD.<br>Strong on-site supervision and team management skills.<br>Ability to solve technical problems and make quick decisions.<br>Effective communication and coordination skills.<strong><br></strong>

‏⁦Job Summary<br><br><br><br><br>We are seeking a passionate and talented Senior Accountant to join our dynamic team.<br><br><br><br><br>The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.Key Responsibilities<br><br><br><br><br>Manage day-to-day accounting activities, ensuring compliance with regulatory requirements and financial principles<br><br>Conduct monthly, quarterly, and annual financial reporting, providing insights and analysis to support business decisions<br><br>Oversee the preparation and maintenance of accurate financial statements, ensuring they are complete and timely<br><br>Collaborate with various departments to support budgeting, forecasting, and financial planning activities<br><br><br><br><br><br><br><br>Requirements<br><br><br><br><br>Bachelor's Degree in Accounting or Finance.<br><br>Minimum of 2-5 years of relevant AR experience, preferably in the pharmaceutical / FMCG or manufacturing industry<br><br>Strong knowledge of accounting principles, standards, and regulations<br><br>Proficient in using accounting software and MS Excel. Experience with ERP systems is a plus<br><br>Proficiency in both spoken and written English is a must<br><br>Strong analytical, problem-solving abilities, and communication skills

Cost Accountant.<br>Job Description<br>• Cost Control &amp; Analysis:<br>- Calculate and analyze the cost of raw materials (coffee, milk, and other ingredients) and the Cost of Goods Sold (COGS) for finished products.<br>- Review and audit periodic inventory lists for all branches and identify any stock variances (Waste &amp; Loss).<br>- Develop pricing mechanisms and analyze the profit margin for each item.<br>• Daily Accounting &amp; Reconciliation:<br>- Accurately record and audit all daily revenues and expenses (Daily Sales/Cash Reconciliation).<br>- Monitor cash movement and sales through the Point of Sale (POS) System.<br>• Reporting:<br>- Prepare detailed daily, weekly, and monthly reports on costs, profits, losses, and cash flows.<br>- Assist in preparing budgets and tracking actual performance against them.<br><br>Job Requirements<br>• Bachelor's degree in Accounting or Finance.<br>• Minimum 2-3 years of experience in accounting, preferably in the Restaurant/Café or Food &amp; Beverage (F&amp;B) industry.<br>• Full proficiency in Microsoft Excel (Advanced level) and experience with ERP systems or specialized accounting software.<br>• Strong analytical skills and the ability to identify and analyze financial variances.<br>• Ability to work systematically and efficiently under tight deadlines.

Role Description   The Oil & Gas Sales Engineer is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and engaging oil and gas clients, promoting steel products (ERW Line Pipes) for petroleum-related applications, and developing tailored technical and commercial proposals. The Sales Engineer will manage the sales cycle from lead generation to closing, conduct site and client visits, and provide technical guidance on product selection and specifications. Daily activities include coordinating with engineering and production teams, preparing quotations and contracts, monitoring market trends and competitors, and maintaining long-term client relationships. The role also involves achieving sales targets, participating in industry events, and providing regular reports and forecasts to management.   Qualifications:   Bachelor's degree in Engineering (Mechanical, Petroleum, Industrial, or related discipline) or Business Administration.  3–5 years of proven sales experience in the Oil & Gas industry. Previous experience in the sales of Line Pipe / OCTG is a plus. Previous Oil & Gas field operations experience is a plus. Demonstrated track record of achieving sales targets and developing new business opportunities. Conduct continuous market scanning across upstream, midstream, and downstream Oil & Gas sectors to identify new projects, generate leads, and expand the assigned customer portfolio. Strong understanding of the Oil & Gas supply chain, including Operators, EPC contractors, and service companies. Register our company in all assigned portfolios of Oil & Gas Operators, making sure that we are invited to all RFQs, Tenders & sales occasions. Identify customers’ needs, discuss customers’ requirements, and advise on the capabilities and limitations of the products, solutions, and services being offered. Following up on the operations plan for the assigned portfolio to get early information from the clients, to be ready with immediate participation. Give presentations; demonstrate products and solutions, and provide all the technical and commercial material needed for the customer. Report to the Sales Manager with sales visits & plan according to the assigned portfolio.   Skills:   Strong communication, negotiation, and presentation skills, with the ability to explain technical concepts clearly. Ability to understand technical products and recommend suitable solutions. Good command of English. Proficiency in MS Office and CRM tools; fluency in English and Arabic is highly beneficial. Ability to work on-site, travel to client locations as needed, and collaborate effectively with cross-functional teams. Demonstrated ability to meet sales targets and build sustainable client relationships.  <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: Morning shifts only</li><li>Driver’s license: Private</li><li>Benefits: Social security</li></ul>

Role Description   The Oil & Gas Sales Engineer is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and engaging oil and gas clients, promoting steel products (ERW Line Pipes) for petroleum-related applications, and developing tailored technical and commercial proposals. The Sales Engineer will manage the sales cycle from lead generation to closing, conduct site and client visits, and provide technical guidance on product selection and specifications. Daily activities include coordinating with engineering and production teams, preparing quotations and contracts, monitoring market trends and competitors, and maintaining long-term client relationships. The role also involves achieving sales targets, participating in industry events, and providing regular reports and forecasts to management.   Qualifications:   Bachelor's degree in Engineering (Mechanical, Petroleum, Industrial, or related discipline) or Business Administration.  3–5 years of proven sales experience in the Oil & Gas industry. Previous experience in the sales of Line Pipe / OCTG is a plus. Previous Oil & Gas field operations experience is a plus. Demonstrated track record of achieving sales targets and developing new business opportunities. Conduct continuous market scanning across upstream, midstream, and downstream Oil & Gas sectors to identify new projects, generate leads, and expand the assigned customer portfolio. Strong understanding of the Oil & Gas supply chain, including Operators, EPC contractors, and service companies. Register our company in all assigned portfolios of Oil & Gas Operators, making sure that we are invited to all RFQs, Tenders & sales occasions. Identify customers’ needs, discuss customers’ requirements, and advise on the capabilities and limitations of the products, solutions, and services being offered. Following up on the operations plan for the assigned portfolio to get early information from the clients, to be ready with immediate participation. Give presentations; demonstrate products and solutions, and provide all the technical and commercial material needed for the customer. Report to the Sales Manager with sales visits & plan according to the assigned portfolio.   Skills:   Strong communication, negotiation, and presentation skills, with the ability to explain technical concepts clearly. Ability to understand technical products and recommend suitable solutions. Good command of English. Proficiency in MS Office and CRM tools; fluency in English and Arabic is highly beneficial. Ability to work on-site, travel to client locations as needed, and collaborate effectively with cross-functional teams. Demonstrated ability to meet sales targets and build sustainable client relationships.  <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين اجتماعي</li></ul>

Role Description   The Oil & Gas Sales Engineer is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and engaging oil and gas clients, promoting steel products (ERW Line Pipes) for petroleum-related applications, and developing tailored technical and commercial proposals. The Sales Engineer will manage the sales cycle from lead generation to closing, conduct site and client visits, and provide technical guidance on product selection and specifications. Daily activities include coordinating with engineering and production teams, preparing quotations and contracts, monitoring market trends and competitors, and maintaining long-term client relationships. The role also involves achieving sales targets, participating in industry events, and providing regular reports and forecasts to management.   Qualifications:   Bachelor's degree in Engineering (Mechanical, Petroleum, Industrial, or related discipline) or Business Administration.  3–5 years of proven sales experience in the Oil & Gas industry. Previous experience in the sales of Line Pipe / OCTG is a plus. Previous Oil & Gas field operations experience is a plus. Demonstrated track record of achieving sales targets and developing new business opportunities. Conduct continuous market scanning across upstream, midstream, and downstream Oil & Gas sectors to identify new projects, generate leads, and expand the assigned customer portfolio. Strong understanding of the Oil & Gas supply chain, including Operators, EPC contractors, and service companies. Register our company in all assigned portfolios of Oil & Gas Operators, making sure that we are invited to all RFQs, Tenders & sales occasions. Identify customers’ needs, discuss customers’ requirements, and advise on the capabilities and limitations of the products, solutions, and services being offered. Following up on the operations plan for the assigned portfolio to get early information from the clients, to be ready with immediate participation. Give presentations; demonstrate products and solutions, and provide all the technical and commercial material needed for the customer. Report to the Sales Manager with sales visits & plan according to the assigned portfolio.   Skills:   Strong communication, negotiation, and presentation skills, with the ability to explain technical concepts clearly. Ability to understand technical products and recommend suitable solutions. Good command of English. Proficiency in MS Office and CRM tools; fluency in English and Arabic is highly beneficial. Ability to work on-site, travel to client locations as needed, and collaborate effectively with cross-functional teams. Demonstrated ability to meet sales targets and build sustainable client relationships.  <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين اجتماعي</li></ul>

Job Responsibilities Carrying out electrical installations and low-voltage systems at projects. Carrying out suction, installation, wiring and commissioning tests according to the execution drawings and technical specifications. Adherence to quality standards and professional safety during work. Collaborating with the team to complete tasks according to the project schedule. Qualifications Required Diploma or above (industrial diploma / technical institute or equivalent). Experience in the field or fresh graduates who are willing to learn and develop. Experience in one or more low-voltage systems (ELV): Fire Alarm, CCTV, Access Control, Structured Cabling, Data Network, Fiber Optic, Public Address (PA), Intercom, Gate Barrier, Smart Home Systems. Preference for basic electrical knowledge and control panels, due to the nature of work on smart systems and control projects. Ability to read execution drawings is an additional advantage. Commitment, discipline, and ability to work in a team. Willingness to work at project sites and travel within the republic when needed. Working Hours From Saturday to Thursday. From 9:00 AM to 6:00 PM. Benefits Competitive salaries determined according to experience and competence. Incentives and rewards for outstanding performance. Opportunities for training, development, and career advancement. Professional work environment. Participation in major projects in the smart systems and low-voltage fields. Work Location Cairo – Giza – New Administrative Capital (according to project sites). <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 20</li><li>Shift system: Morning only</li><li>Benefits: health insurance, social insurance, transportation allowance, meals, housing, overtime</li></ul>

Job responsibilities Marketing and selling the company's solutions, products, and systems to current and new customers. Preparing and following up on technical and commercial proposals and quotations. Studying customer needs and providing suitable technical solutions. Building and developing professional relationships with clients, consultants, contractors, and developers. Conducting regular visits and meetings with customers and following up on project opportunities. Following up on tenders and projects until the contract is finalized. Coordinating with technical departments to ensure the best solutions for customers. Achieving sales targets and contributing to the growth of the company’s business. Qualifications Bachelor’s degree in Engineering (Electrical – Communications – Computer – Electronics), or Bachelor’s degree in Commerce, Business Administration, Marketing, or a suitable university qualification. Experience in sales or technical sales or project sales (B2B) is an advantage. Preferably familiar with one or more of the following fields: Fire Alarm, CCTV, Access Control, Structured Cabling, Data Networks, Fiber Optic, Public Address (PA), Intercom, Gate Barrier, Smart Home Systems, BMS. Strong skills in communication, negotiation, persuasion, and relationship-building. Proficiency in Microsoft Office; AutoCAD knowledge is a plus. Proficiency in English. Working hours Saturday to Thursday. From 9:00 AM to 6:00 PM. Benefits Competitive fixed salary. Commissions and incentives based on performance. Opportunities for training, development, and career advancement. Work on major projects with leading contracting and consulting firms. Professional and stable work environment. Location Company headquarters with field visits to clients and project sites. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: mornings only</li><li>Benefits: health insurance, social security, transportation allowance, meals, housing, overtime</li></ul>

Job Responsibilities Overseeing the implementation of light current systems works in projects. Reviewing the executed drawings and technical plans. Following up on installation, testing, and commissioning activities. Coordinating with consultants, contractors, and other project teams. Preparing technical reports and progress reports. Ensuring works are performed in accordance with technical specifications and quality and safety standards. Quantity surveying and monitoring site material and equipment needs. Participating in handover/acceptance activities with the consultant and client. Required Qualifications Bachelor’s degree in Engineering (Electrical – Communications – Electronics – Computers) or equivalent. Experience or fresh graduates with a desire to learn and develop. Must be proficient in one or more ELV systems, such as: Fire Alarm, CCTV, Access Control, Structured Cabling, Data Networks, Fiber Optic, Public Address (PA), Intercom, Gate Barrier, Smart Home Systems, and Building Management System (BMS). Ability to read Shop Drawings and technical drawings. Proficient in Microsoft Office; AutoCAD knowledge is preferred. Good skills in report writing, communication, and teamwork. Willingness to work on project sites and travel within the Republic as needed. Working Hours Saturday to Thursday. From 9:00 AM to 6:00 PM. Benefits Competitive salaries determined by experience and competence. Incentives and rewards based on performance. Opportunities for training, development, and career advancement. Work on major projects with leading contracting and consulting firms. Professional and stable work environment. Location Cairo – Giza – New Administrative Capital (as per project sites). <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social insurance, transportation allowance, meals, housing, overtime</li></ul>

Job Title: Agricultural Financial Auditor&nbsp;Department: Internal Audit / Finance. Direct Supervisor: Head of Audit Department or Finance Manager. Overall Job Objective: Verify the accuracy and reliability of financial records and the documentary cycle for agricultural projects, monitor inventory movement and fixed assets (such as equipment and tractors), and assess deviations between estimated seasonal budgets and actual expenditures to ensure farm or company profitability. Main Tasks and Responsibilities: Production Cost Audit: Auditing expenses of farming and harvesting cycles, monitoring seasonal labor costs, and irrigation and energy expenses. Inventory Audit and Control: Inventory of production supplies (seeds, fertilizers, pesticides) and dual-entry verification to prevent embezzlement or damage. Documentary Cycle Control: Review invoices, purchase orders, and payment vouchers related to suppliers and agricultural contractors before and after disbursement. Budget Variance Analysis: Compare actual expenditures for each agricultural season with the approved estimated budget and identify causes of deviation. Revenue Accounts Review: Audit crop sale contracts, product delivery to clients, ensuring collection of receivables and verification of customer accounts. Asset Management and Depreciation: Review fixed asset records such as agricultural machinery, irrigation networks, and accurately calculate depreciation rates. Compliance and Reporting: Prepare periodic reports with financial notes, ensure compliance with local laws and taxes (such as VAT or agricultural land taxes). Qualifications and Education: Degree: Bachelor of Commerce (Accounting or Auditing). Professional Certifications: Preferably CIA (Certified Internal Auditor) or CPA. Experience: 6 to 10 years of experience in financial auditing, preferably with prior experience in agricultural companies or projects. Skills and Competencies: Sector Knowledge: Understanding of agricultural accounting, cost of stages, and production seasons. Field Inventory Skills: Ability to perform field checks on farms and warehouses for physical verification. Technical Skills: Proficiency with accounting software and ERP systems and advanced Excel. Precision and Analysis: Strong attention to detail, ability to detect gaps in documents, and analyze complex data.<p><strong>Additional Details</strong></p><ul><li>Number of Vacancies: 1</li><li>Shift System: Morning shifts only</li><li>Benefits: Social security, meals, housing</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p><ul><li><b>Build and maintain interactive</b> Power BI dashboards covering KPIs for all 5 subsidiaries</li><li>Design and manage Microsoft Access databases to store, organise, and query group-wide data</li><li>Develop complex DAX formulas, calculated measures, and Power Query transformations</li><li>Build sector-specific dashboards for operations, production, logistics, and sales</li><li>Analyse factory metrics including output volumes, quality rates, and waste</li><li>Prepare periodic and annual consolidated reports for group leadership</li><li>Ensure data accuracy and consistency across all sources and subsidiaries</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Statistics, Data Science, Information Systems, or Engineering</li><li>3+ years of hands-on experience in data analytics roles</li><li>Advanced Power BI proficiency DAX, Power Query, data modeling, dashboard design</li><li>Hands-on Microsoft Access experience database design, queries, relationships, automated reports</li><li>Advanced Excel complex formulas, pivot tables, dynamic arrays</li><li>SQL is a strong advantage for data extraction and cross-system integration</li><li>Manufacturing or logistics data experience is an advantage</li><li>Strong attention to data accuracy, consistency, and timely delivery</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets.</p><p>Key Responsibilities:</p><ul><li>Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner.</li><li>Follows the day-to-day operations related to own job in the Sales function to ensure continuity of work.</li><li>Visits doctors in private clinics or hospitals on a daily basis to promote particular products, disseminate product information and convey company messages to achieve monthly sales target.</li><li>Collates accurate and prompt basic sales information and enters them on the CRM system on a daily basis to be revised by the Field Sales Supervisor.</li><li>Coordinates and communicates with sales representatives and direct manager on a daily basis to achieve sales targets.</li><li>Acquires the necessary knowledge of all of the company s products and/or services in order to help increase sales.</li><li>Complies with all relevant safety, quality, health and environmental procedures and code of conduct to ensure a healthy and safe work environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>B.Sc. degree in Pharmacy or equivalent.</li><li>1 - 3 years of related experience</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Greet guests warmly and professionally upon arrival, answering any initial inquiries. Schedule and confirm appointments, ensuring accuracy and availability. Provide information about spa services, packages, and promotions. Handle guest requests and inquiries promptly and efficiently. Address any guest concerns or complaints with professionalism and empathy, seeking resolution. Build and maintain strong relationships with guests to foster loyalty. Manage the reception area, ensuring it is clean, organized, and well-stocked. Answer and direct phone calls professionally. Process payments and handle cash transactions accurately. Maintain accurate records of appointments, guest information, and daily transactions. Assist with inventory management of spa products and supplies. Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming. Assist therapists with guest check-in and check-out procedures as needed. Promote spa memberships, packages, and special offers. Provide information about spa events and promotions. Assist with the development of marketing materials as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or equivalent. Prior experience in customer service, hospitality, or a related field preferred. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office 1 Suite or similar software.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To execute the Technology Risk Management activities by evaluating risks and providing on demand advisory to improve technology risk remediation.</p><p>1. Perform directly to rollout independent Technology Risk Assessments in the following scenarios:</p><ul><li>Technology Projects and Digital Transformation.</li><li>Reviews of First Line Function effectiveness for Technology Risk controls</li><li>On demand following technology incidents.</li></ul><p>2. Assist risk owners on design &amp; implementation of Technology Risk Remediation Plans by providing expertise (Technical, functional and procedural) and provide guidance for risk based decisions.</p><p>3. Identify and validate Technology Risks upon reviewing Internal &amp; External Audit Reports, Technology Risk Notes, Technology Incidents and contribute to their associated action plans to mitigate the same.</p><p>4. Handle all of the Technology Risk Management Activities including but not limited to reviewing &amp; qualifying the different risk notes and ensuring the relevant updates are reflected in the central risk register, communicating and notifying risk owners with relevant technology risks, coordinating with the relevant stakeholders on the different risk remediation plans.</p><p>5. Update the different Technology Risk Management Documentation Corpus</p><p>6. Assessment of metrics and Key Risk Indicators breaches to monitor the effectiveness of the controls and ensure proper risk mitigation.</p><p>7. Contribute with relevant departments to identify risks, risk gaps and early warning signals for Technology Risks that could arise from any change in systems, services, processes or procedures.</p><p>Policies, Processes, and Procedures</p><p>Follow all relevant department policies, processes, and standards operating procedures and instructions so that work is carried out in an controlled and consistent manner</p><p>8. Assist in defining, maintaining and enriching Technology Risk Managements Metrics, Taxonomy and Severity Scale as well as proficiently practice Technology Risk Management techniques, methods and tools that were designed to ensure that all Technology risks are adequately captured and managed. Moreover, prepare training materials and carry out communications activities in alignment with relevant stakeholders in order to improve mindset and knowledge.</p><p>9. Track and follow up with 1 st Line of Defense of the Technology risks, which are still under assessment in the centralized risk register.</p><p>10. Assist in reviewing the different risk treatment plans related to Technology Risk Management in cooperation with relevant stakeholders prior submitting to the relevant committees, to ensure effective response to identified technology risks</p><p>Policies, Processes, and Procedures</p><p>11.Follow all relevant department policies, processes, and standards operating procedures and instructions so that work is carried out in an controlled and consistent manner</p><p>Day-to-Day Operations</p><p>12.Follow the day-to-day operations related to own jobs in the Security &amp; Technology Risk Management department to ensure continuity of work</p><p>Compliance</p><p>13.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor of Engineering, Computer Science, Information Technology or its equivalent.</li><li>For Officer: 3-5 years in Information Technology, internal or external IT audit or a related discipline with Risk Management background.</li><li>For Senior Officer: 5-8 years in Information Technology, internal or external IT audit or a related discipline with Risk Management background.</li><li>Good knowledge of the Banking business environment, technology controls and Risk Management.</li><li>Knowledge &amp; experience with at least one of the Risk Management Framework: ISO31K, FAIR.</li><li>Recommended relevant industry certifications, including but not limited to: Risk Manager, ISO 27005, IT Infrastructure Library (ITIL) Foundation, GIAC Critical Controls Certification (GCCC), Certified Information System Auditor (CISA), Certified Risk and Information Systems Control (CRISC)</li></ul><p></p></section>

<p>•&nbsp;Provide first-line IT support to ODP employees, customers, and government authorities.</p><p>•&nbsp;Receive, troubleshoot, and resolve IT incidents and service requests within the agreed service levels (SLAs).</p><p>•&nbsp;Install, configure, and maintain computers, laptops, printers, and peripheral devices.</p><p>•&nbsp;Configure and manage user accounts, permissions, and access rights.</p><p>•&nbsp;Monitor, prioritize, and manage the IT ticketing system while ensuring timely follow-up and resolution.</p><p>•&nbsp;Perform routine health checks for IT systems and proactively identify potential issues.</p><p>•&nbsp;Support basic network connectivity troubleshooting and escalate complex issues when required.</p><p>•&nbsp;Maintain accurate IT asset inventory and lifecycle records.</p><p>•&nbsp;Prepare technical documentation, operational procedures, and periodic performance reports.</p><p>Ensure compliance with IT policies, security standards, and operational procedures</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ability to act as single point of contact for NCR Financial customers with Incident Management Services</p><p>Accountable for continuously receiving and handling high volumes of customer calls</p><p>Responsible for service requests from customer and resolution of problems; generate daily and weekly incident reports; review incident history to determine recurring faults</p><p>Monitor ATM networks</p><p>Determine priority based on problem information and documented guidelines; Provide accurate solutions to user problems</p><p>Use tools to remotely access customer equipment to diagnose and resolve customer problems</p><p>Document, verify and make appropriate corrections to the incident record and customer profile; Updates work orders and provides status information</p><p>Escalate customer problems both internally and externally, when required and according to defined escalation paths</p><p>Acquire and maintain current knowledge of relevant product offerings and support policies</p><p>Training of new agents; training of existing agents with new/revised processes</p><p>Assist Level 1 agents in all areas as required</p><p>Assign tasks to agents on schedule as required</p><p>Enhance and develop quality support methods and communication skills through coaching, feedback, and other developmental approaches</p><p>Participate in team projects that enhance the quality or efficiency of the Service desk</p><p>Work with other Support Specialists to coordinate and quickly resolve customer issues; provide regular updates to customers as efforts for resolution progress</p><p>Contribute as a team member; participate in objective setting, performance management, reward and recognition programs</p><p>Participate in special projects as assigned to continuously improve processes, tools and organization</p><p>Requires rotation in work hours involving weekend, holiday or extended hours</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree</li><li>Bilingual (French / English)</li><li>Previous experience in a Customer Support and/or Helpdesk environment</li><li>The candidate will have an aptitude for providing positive customer service and good communication skills (written &amp; spoken)</li><li>Keyboard proficiency and understanding of Windows-based applications/tools</li><li>2+ years of related experience</li><li>Self-driven and results oriented. Ability to work under pressure within flexible working hours</li><li>Communication skills: Ability to effectively communicate with customers while protecting the company's position, ability to gather, organize and present information in a focused and concise manner, ability to listen and foster open communication</li></ul><p></p></section>

<p>Envision Employment Solutions is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions .</p><p>Job Summary: We are looking for enthusiastic and customer-focused German Operations Support Associates to join our growing team. This role combines both voice and non-voice support responsibilities, ensuring a seamless experience for our German-speaking customers while maintaining operational excellence.</p><p><b>Responsibilities</b>:</p><ul><li>Voice Support Handle inbound and outbound calls from German-speaking customers. Resolve customer inquiries and provide accurate information. Deliver exceptional customer service while maintaining quality standards. Escalate complex cases to the relevant teams when required.</li><li>Non-Voice Support Respond to customer inquiries via email, chat, and ticketing systems. Process requests and update customer records accurately. Document customer interactions and case resolutions. Meet service level agreements (SLAs) and quality targets.</li><li>Operations Support Follow established processes, policies, and compliance requirements. Collaborate with internal stakeholders to resolve customer issues. Support continuous improvement initiatives and operational excellence. Meet productivity, quality, and customer satisfaction KPIs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree preferred. Fresh graduates are welcome to apply. 0 1 year of experience in customer service, operations, or BPO environments is an advantage. Strong communication and problem-solving skills. Ability to work in a fast-paced, multicultural environment.</p><p>Language Requirements Mandatory German Language Proficiency: Minimum B2 Level (CEFR). Strong verbal and written communication skills in German.</p><p>Technical Skills Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint). Good typing and written communication skills. Experience with CRM or ticketing tools is a plus. Strong attention to detail and accuracy.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a Logistics Operations Senior Coordinator with good knowledge of returned shipments and reverse logistics. The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations. Job Code : New 2026OPER-200</p><p><strong>Job Responsibilities :</strong></p><p><strong>Core Responsibilities Will Include</strong></p><ul><li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li><li>Create and cultivate a safe working environment by identifying safety opportunities across your work area</li><li>Manage and train our Associates to help deliver the best service for our customers</li><li>Ensure that customer orders are fulfilled in line with quality and safety guidelines</li><li>Continuously provide critical shift related information to front line management and operators</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience managing teams</li><li>Experience with planning, performance metrics, and process improvement</li><li>Experience in logistics</li><li>Experience with data analysis</li></ul><p></p></section>