Company Description Treck Advertising specializes in promotional materials, offering a wide range of products such as pens, desk clocks, wall clocks, gift sets, wallets, and more. The company is...

Company Description Linguatech Academy is a specialized training academy offering practical courses in German, English, Programming, and AI, designed to empower learners to study, work, and travel...

Company Description Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your...

About Bosta:  Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to...

A Pioneer Industrial Company in Alexandria - Egypt is looking for a Senior IT Specialist with Minimum 7 years' Experience working at high-capacity companies who goes beyond traditional help-desk...

Company Description GEMS Academy Alexandria offers a diverse educational syllabus for children in the British Division and the French Division. Our international teachers are highly educated and...

Job Req Number:  107598 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing?...

Company Description Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your...

Receive and log IT support requests (tickets/phone/Email).Provide basic troubleshooting for Windows, MS Office, printers, and internet/network issues.Assist with software installation and basic...

???? We’re Hiring – IT Help Desk | Located in Alexandria????✨ As part of our current expansion plan, our leading company in the field of logistics, marine, and land transportation is seeking to...

Job Role Service desk Representative provides HW and SW first and second level support as well as technical and professional guidance to local and remote users in more than one site in and outside of...

Lead and manage the IT department, including infrastructure, applications, cybersecurity, and support teams.Ensure availability, stability, and security of all IT systems, networks, servers, and...

Maintain the daily performance of computer systems. Provide technical and troubleshooting assistance related to computer hardware and software, and other technical tools and products.Resolve...

Lead and manage the Help Desk section, including team supervision, task delegation, and performance evaluation.Act as the final escalation point for complex or unresolved technical issues.Ensure...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example,...

Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly...

Install, configure, and modify workstations, including desktops, laptops, docking stations, and printers.Troubleshoot and resolve basic hardware and software issues that arise with the...