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BUCHI Careers BUCHI Services Egypt<br>Job Title: Software Engineer Technical Lead Location: Heliopolis, Cairo - EGStatus: Full-Time Office policy: Hybrid<br>Foreword - Diversity With innovative and high-quality products and solutions, BÜCHI makes a valuable contribution to the health and safety of people and the environment. As a leading global supplier of laboratory equipment and solutions for chemical-pharmaceutical research, food and feed, and environmental analysis, we create added value for our customers and the society. At BUCHI, we recognize that our strength lies in our diversity. As a global organization, we are proud to unite individuals from a wide range of backgrounds, cultures, and life experiences. Our commitment is to nurture an inclusive workplace where every team member is valued, respected, and empowered to contribute. We actively nurture a culture that embraces different perspectives and fosters open collaboration—because we know that true innovation flourishes when everyone feels a sense of belonging. To further support an equitable recruitment process, we encourage applicants to highlight skills and experiences that are directly relevant to the position. We recommend omitting personal information—such as age, gender, nationality, or photographs—that is not pertinent to your qualifications. This helps us minimize unconscious bias and ensure a fair evaluation for all candidates.<br>Job Introduction:The Software Architect is responsible for translating system architecture, defined by the System Architect, into robust, scalable, and secure software architecture solutions. They provide technical leadership across teams, mentoring junior and professional engineers, and ensuring that software architecture meets both functional and non-functional requirements. They work closely with System Architects to ensure that system and software architectures are coherent and aligned with the overall system vision. Responsibilities - What makes your everyday life at BUCHI EXCITING? Architectural Design and Documentation: Design a software application architecture that aligns with the system’s architectural vision and meets both functional and non-functional requirements. Produce documentation that describes the software architecture according to industry best practices. Communicate The Architecture: Explain the architectural vision to engineers and stakeholders. Maintain The Architecture: Ensure that the architecture remains consistent and coherent throughout the development process. Ensure that software unit design and implementation is adherent to the architectural vision. Adapt the architectural design according to evolving requirements and system challenges. Technical Leadership: Lead the design, development, and implementation of software solutions in alignment with system architecture and business objectives. Quality Assurance: Ensure software architecture supports key quality attributes such as performance, scalability, and security. Collaboration: Work closely with the System Architect, Dev Sec Ops Engineers, Product Owners, and other stakeholders to ensure system and software architecture alignment. Mentorship: Provide technical guidance and mentorship to junior and professional developers, supporting their growth and ensuring high-quality code. Code Quality: Conduct code reviews and ensure adherence to coding standards and best practices. Technical Debt Management: Track and manage technical debt, ensuring it remains manageable and aligned with long-term project goals. Risk Management: Identify, assess, and mitigate technical risks, ensuring software solutions are secure and resilient. Feature Support: Assist Product Owners in defining technical enablers and non-functional requirements, ensuring they are aligned with the software architecture.<br>Skills - What skills do you need to bring to BUCHI? Required:Programming Proficiency: Has a high degree of experience and proficiency in object-oriented programming, particularly . NET. Strong understanding of architectural methodologies and software design patterns. Experience with distributed systems, service-oriented architectures, hexagonal architectures, and domain-driven design preferred. Extensive experience with software design, engineering practices, and software development lifecycle processes. Extensive experience with data and entity modeling, including relational and document databases. Proficiency in software architecture documentation and technical specification. Knowledge of application security principles and Dev Ops methodologies. Hands-on experience with scalable, maintainable, and secure software systems. Ability to lead and mentor developers, fostering a collaborative and productive environment. Strong communication skills, capable of conveying technical decisions clearly to both technical and non-technical stakeholders.<br>What can we offer you? We offer a dynamic and collaborative work environment where your contributions directly impact business success. At BUCHI, you’ll have the opportunity to work with cutting-edge technology, join a passionate global team, and grow professionally through continuous learning and development. Additionally, we offer competitive financial package, 1st Tier Medical Insurance, Flexible working hours, amazing team, Interaction with global counterparts, excellent career path and skill growth. <br>Details for application Did we spike your interest with this interesting position? We’d be delighted to receive your full application to Dr. Tarek El-Arabi, General Manager at Elarabi. T@buchi.com

IT & Procurement Specialist Are you passionate about technology and looking to make an impact in the medical devices industry? We're looking for an IT & Procurement Specialist to support our IT infrastructure and procurement operations while ensuring seamless business continuity.<br>Key Responsibilities:Provide technical support for PCs, laptops, printers, and network users. Install, maintain, and troubleshoot hardware, software, and network infrastructure. Support the administration and maintenance of servers, applications, and IT systems. Coordinate with external vendors and service providers to ensure timely delivery and issue resolution. Support IT procurement activities, including sourcing, purchasing, and managing IT equipment and services. Maintain accurate IT asset records and inventory. Participate in IT projects and implement assigned technical solutions. Translate business requirements into technical solutions and provide ongoing user support. Ensure the availability, security, and performance of IT systems.<br>What We're Looking For:Bachelor's degree in Information Technology, Computer Science, or a related field. Experience in IT support, systems administration, or network administration. Strong troubleshooting and problem-solving skills. Knowledge of Windows environments, networking, and end-user support. Experience with IT procurement and vendor management is an advantage. Strong communication and organizational skills.

About the Company:Intelcia is a global outsourcing company that has been supporting clients for 20 years by combining talents, technologies, and processes to offer tailor-made services and skills that meet international standards. With a presence in multiple regions worldwide and over 35,000 employees across 85 operational centers, Intelcia aims to be among the top 10 global outsourcing players by 2025.<br>About the Role:The IT Director will be responsible for leading and managing the IT operations, infrastructure, and technology strategy across multiple call center sites within the region. The role ensures high system availability, security, compliance, and scalability to support business continuity and customer satisfaction. This leader will partner with business stakeholders to align technology initiatives with organizational goals, drive digital transformation, and manage a team of IT professionals across the region.<br>Responsibilities:Develop and execute the regional IT strategy aligned with global IT and business objectives. Serve as a trusted advisor to senior leadership, ensuring IT initiatives support call center operations, workforce management, and customer experience. Lead IT governance, ensuring adherence to policies, budgets, and compliance standards. Oversee network, telephony, data center, and cloud services supporting call center operations Ensure maximum uptime and service availability across all sites through proactive monitoring and disaster recovery planning. Manage vendor relationships with telecom providers, hardware/software suppliers, and service integrators. Implement cybersecurity measures to safeguard sensitive customer and employee data. Conduct audits and risk assessments across regional operations. Oversee deployment and maintenance of call center technologies<br>Qualifications:Minimum of 5 year of IT Management Experience Strong background in call center technologies Proven track record in multi-site IT operations management Excellent communication, vendor negotiation, and stakeholder management skills. Strong Risk Assessment and Mitigation Skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Procurement &amp; Vendor Management Specialist Requirements • Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.<br> • 3–5 years of experience in Procurement, Vendor Management, or Technology Sales Support.<br> • Experience in sourcing software vendors, technology partners, or IT solutions is highly preferred.<br> • Strong market research and supplier sourcing skills.<br> • Excellent negotiation and relationship-building abilities.<br> • Ability to identify new technology vendors and evaluate business opportunities.<br> • Strong commercial awareness and analytical thinking.<br> • Excellent communication skills in English (written and spoken).<br> • Proficiency in Microsoft Office (Excel, Word, PowerPoint).<br> • Experience working with Odoo system is an advantage.<br> Responsibilities • Manage the end-to-end procurement process for the company and customer purchasing requirements.<br> • Manage the vendor registration process, including collecting, verifying, and maintaining all required vendor documentation.<br> • Request and evaluate RFQs, negotiate commercial terms, and issue Purchase Orders (POs).<br> • Follow up with vendors to ensure timely delivery and successful completion of the procurement cycle.<br> • Coordinate with internal teams and maintain procurement documentation and supporting evidence.<br> • Source, evaluate, and onboard new suppliers, distributors, and technology partners.<br> • Build and maintain long-term relationships with vendors to ensure reliable and cost-effective partnerships.<br> • Manage procurement for software, hardware, office supplies, services, and other company operational requirements.<br> • Research new software vendors and technology solutions to support customer requirements and expand the company’s portfolio.<br> • Monitor vendor performance and identify opportunities to improve cost, quality, and delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a Software Engineer with experience in cloud backend development, mobile/frontend technologies, and test automation to support Vodafone Home Emerging Products. The role focuses on building and enhancing consumer technology solutions, contributing across the software development lifecycle, and helping deliver high-quality digital products through modern engineering practices and cloud technologies.<br><br><br><b>What you’ll do</b> <br><ul> <li>Develop frontend and backend capabilities for Home Services in collaboration with engineering and product teams.</li> <li>Work with AWS services to support deployment and testing environments.</li> <li>Contribute to quality assurance and testing strategies, including the design, development and execution of automated tests using behaviour-driven development frameworks.</li> <li>Follow software engineering best practices to deliver scalable and maintainable solutions.</li> <li>Collaborate with technical and business stakeholders to support product innovation and service improvements.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>You have experience in software engineering or test automation, ideally with at least five years of relevant experience.&nbsp;</li> <li>You possess strong programming skills in Golang and Python.&nbsp;</li> <li>You have knowledge of cloud platforms such as AWS, GCP or Azure.</li> <li>You are familiar with Infrastructure as Code tools such as Terraform/OpenTofu and Terragrunt.&nbsp;</li> <li>You have experience with SQL and NoSQL databases.&nbsp;</li> <li>You understand software engineering principles including SOLID and clean code practices.&nbsp;</li> <li>You have exposure to frontend technologies such as React, React Native, Kotlin Multiplatform, Flutter or Swift.&nbsp;</li> <li>You are familiar with GitHub, CI/CD pipelines and test automation frameworks.</li> <li>You hold a Bachelor's degree in Computer Science, Information Technology or a related discipline and communicate effectively in English.&nbsp;</li> <li>Experience with Embedded Systems, RDK-B, OpenWRT or BDD testing frameworks such as Cucumber or Behave would be advantageous.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to work on innovative consumer technology products serving customers across multiple markets.&nbsp;</li> <li>Exposure to cloud-native development, deployment practices and modern software engineering frameworks.</li> <li>Collaboration with multinational and cross-functional teams in a dynamic technology environment.</li> <li>Opportunity to contribute to product innovation, platform design and service improvement initiatives.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced cloud engineering and deployment practices using AWS and Infrastructure as Code.&nbsp;</li> <li>End-to-end full stack development across backend and frontend technologies.&nbsp;</li> <li>Test automation, quality engineering and behaviour-driven development methodologies.&nbsp;</li> <li>DevSecOps, CI/CD pipeline management and software delivery best practices.</li> <li>Stakeholder engagement and cross-functional collaboration within global teams.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br><ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook: VOIS Facebook</li> <li>Instagram: VOIS Instagram</li> <li>Chat with our employees: Learn more about our projects</li> </ul><br><br><br> </div>

Role Objectives Support the technical operations of the IT department by providing advanced technical expertise and leadership. Serve as a subject matter expert in troubleshooting and resolving complex IT issues, while also mentoring and guiding junior team members. Collaborate with cross-functional teams to implement and optimize IT solutions, manage vendors, and ensure compliance with security standards. Drive continuous improvement initiatives and contribute to the strategic direction of the IT department. Stay abreast of emerging technologies and industry best practices to maintain a cutting-edge IT environment. Roles & Responsibilities:Technical Leadership: Provide advanced technical expertise and leadership in supporting IT systems, networks, and infrastructure. Problem Solving: Resolve complex technical issues by conducting in-depth analysis, troubleshooting, and implementing effective solutions. Mentorship: Mentor and guide junior IT staff, sharing knowledge and best practices to enhance the team's capabilities. Documentation: Create and maintain comprehensive documentation of IT systems, processes, and solutions to facilitate Knowledge Base sharing and training. Continuous Improvement: Identify opportunities for process improvement and optimization, implementing best practices and innovative solutions. Monitoring and Maintenance: Monitor IT systems and networks for performance issues, conducting regular maintenance and updates to ensure optimal functionality. Training and Development: Stay updated on emerging technologies and industry trends, and provide training to team members to enhance their technical skills.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLSBachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Minimum of 5 years of experience in a technical support role, with demonstrated expertise in supporting complex IT systems and environments. Profound technical knowledge and hands-on experience with a wide range of IT systems, networks, hardware, and software applications. Proven track record of providing advanced troubleshooting and problem-solving solutions for complex technical issues. Extensive experience in documenting IT processes, procedures, and technical solutions to facilitate knowledge sharing and training. Certifications such as Comp TIA Security+, Cisco Certified Network Associate (CCNA), or Microsoft Certified Solutions Expert (MCSE) are highly desirable. Familiarity with the ITIL (Information Technology Infrastructure Library) framework and experience in implementing IT service management best practices.

Company Description e Plus Telecom is a technology-focused company founded by experienced technical and sales engineers with deep expertise in the telecommunications field. The company designs, implements, and supports complex network, data center, call center, video conferencing, and unified communication and collaboration solutions. e Plus Telecom also specializes in network security, including firewalls, mail antispam, advanced threat protection, and management systems. A certified team works closely with customers to deliver tailored, high-quality technology solutions. The company continually strengthens partnerships with professional, industry-leading vendors to ensure access to modern, reliable products and services.<br>Role Description The Sales Account Executive – IT Supplies is a full-time, on-site role based in Giza. This role is responsible for identifying and qualifying new business opportunities for IT supplies, building and managing a pipeline of prospective clients, and conducting regular on-site meetings and presentations. The Sales Account Executive will manage existing accounts, prepare and deliver proposals and quotations, and coordinate with technical and operations teams to ensure accurate and timely order fulfillment. Daily responsibilities include maintaining strong customer relationships, responding to inquiries, providing post-sales support, tracking sales metrics, and reporting progress to management. The role also involves staying current on product offerings, market trends, and competitor activity to proactively support sales growth.<br>Qualifications Candidates should possess strong Lead Generation skills, including prospecting, qualification, and pipeline management. Candidates should possess solid Account Management and Customer Service skills to support retention, renewal, and upselling activities. Candidates should possess excellent Communication and Relationship Building skills to engage clients and internal stakeholders effectively. Knowledge of IT supplies, networking, and telecom solutions is highly beneficial. Proven experience in B2B sales or technology sales, preferably in telecom or IT infrastructure. Ability to work on-site in Giza and travel to customer locations as needed. Strong organizational, negotiation, and presentation skills, with comfort using CRM and sales productivity tools. Bachelor’s degree in Business, Information Technology, or a related field is preferred.<br>IT Products & Supplies The candidate will be expected to gradually develop knowledge of products such as:Laptops & desktops Monitors Printers & scanners Servers & storage Networking equipment Switches & routers Wi-Fi solutions Structured cabling Racks & accessories UPS systems Computer accessories & peripherals Software & licenses IT consumables Data center products Other corporate IT supplies

Install, configure, and troubleshoot Windows operating systems and business applications. Manage user accounts, permissions, and group policies in Active Directory. Manage day-to-day operations of servers, networks, and storage systems. Track, manage, and audit all hardware and software assets (ITAM) across the organization. Execute qualification activities for infrastructure components per GXP and GAMP 5 standards. Respond to infrastructure incidents promptly, ensuring MTTR < 2 hours. Implement infrastructure security measures, network segmentation, and patch management. Ensure 100% completion of scheduled backups and participate in disaster recovery drills. Support network connectivity, printers, shared folders, and corporate applications. Monitor and maintain IT infrastructure, including servers and network devices. Perform routine system maintenance, updates, and patch management. Assist in backup and restore operations and verify backup success. Install and support endpoint security solutions (e.g., antivirus/EDR). Document incidents, solutions, and standard operating procedures (SOPs). Escalate complex technical issues to senior IT staff when required. Ensure compliance with IT security policies and company standards. Participate in IT projects, deployments, and infrastructure upgrades. Train and enable end-users on how to effectively utilize core business applications and office productivity tools (e.g., MS Office suite). Demonstrate proficiency in AI tools—specifically Microsoft Copilot Pro—and actively educate staff on leveraging AI features across Microsoft Office applications and Microsoft Teams to enhance overall workflow efficiency.<br>Qualifications, experience and skills required Bachelor’s degree in computer science, Information Technology, or a related field. Years of experience in IT Support or System Administration (2–4 years). Good knowledge of Windows 10/11 and Windows Server. Basic understanding of Active Directory, DNS, DHCP, and Group Policy. Basic networking knowledge (TCP/IP, VLANs, Routing, Switching). Familiarity with Microsoft 365 and Outlook. Experience with troubleshooting hardware, software, and printer issues. Basic knowledge of virtualization technologies (VMware/Hyper-V) is an advantage. Basic understanding of backup solutions and cybersecurity concepts is a plus. Strong problem-solving and analytical skills. Good communication skills and customer-oriented attitude. Ability to work independently and as part of a team. Good command of written and spoken English.

********* Must have IT sales background ***********<br>Job Summary:Responsible for driving revenue growth by managing strategic accounts, acquiring new clients, and expanding Quadra Tech’s portfolio within assigned markets. The role focuses on building long-term client relationships, identifying business opportunities, leading complex sales cycles, and achieving assigned sales targets. This position requires strong consultative selling skills, technical understanding of IT solutions, and the ability to manage high-value enterprise accounts.<br>Job Description:Achieve and exceed annual and quarterly sales targets. Develop and execute strategic account plans. Identify new business opportunities within existing and potential clients. Lead the full sales cycle from prospecting to closing deals. Prepare commercial proposals, tenders, and pricing strategies. Build and maintain strong, long-term client relationships. Act as the main point of contact for key accounts. Conduct regular business reviews with clients. Ensure high customer satisfaction and retention. Expand Quadra Tech’s footprint in government, enterprise, and private sectors. Identify cross-selling and upselling opportunities. Monitor market trends and competitor activities. Develop strong pipeline management and forecasting accuracy. Coordinate with technology vendors and partners. Negotiate pricing and commercial terms. Maintain strong relationships with key vendors (e.g., infrastructure, cybersecurity, software providers). Work closely with Presales, Technical, and Project teams to design tailored solutions. Coordinate with Finance for payment follow-ups and credit management. Provide regular sales reports and forecasts to management.<br>Qualifications:Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.7–10+ years of experience in IT sales or technology solutions sales. Proven track record of achieving high revenue targets. Experience handling enterprise and government accounts is preferred. Strong understanding of IT infrastructure, cybersecurity, networking, or enterprise solutions. Ability to understand technical proposals and translate them into business value. Excellent negotiation and closing skills. Strong communication and presentation skills. Strategic thinking and consultative selling approach. Strong financial and commercial awareness. Ability to manage large, complex deals. Leadership skills and ability to mentor junior sales team members. Results-driven and target-oriented. High level of professionalism. Strong relationship-building skills. Ability to work under pressure and meet deadlines.

********* Must have IT sales background ***********<br>Job Summary:Responsible for driving revenue growth by managing strategic accounts, acquiring new clients, and expanding Quadra Tech’s portfolio within assigned markets. The role focuses on building long-term client relationships, identifying business opportunities, leading complex sales cycles, and achieving assigned sales targets. This position requires strong consultative selling skills, technical understanding of IT solutions, and the ability to manage high-value enterprise accounts.<br>Job Description:Achieve and exceed annual and quarterly sales targets. Develop and execute strategic account plans. Identify new business opportunities within existing and potential clients. Lead the full sales cycle from prospecting to closing deals. Prepare commercial proposals, tenders, and pricing strategies. Build and maintain strong, long-term client relationships. Act as the main point of contact for key accounts. Conduct regular business reviews with clients. Ensure high customer satisfaction and retention. Expand Quadra Tech’s footprint in government, enterprise, and private sectors. Identify cross-selling and upselling opportunities. Monitor market trends and competitor activities. Develop strong pipeline management and forecasting accuracy. Coordinate with technology vendors and partners. Negotiate pricing and commercial terms. Maintain strong relationships with key vendors (e.g., infrastructure, cybersecurity, software providers). Work closely with Presales, Technical, and Project teams to design tailored solutions. Coordinate with Finance for payment follow-ups and credit management. Provide regular sales reports and forecasts to management.<br>Qualifications:Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.7–10+ years of experience in IT sales or technology solutions sales. Proven track record of achieving high revenue targets. Experience handling enterprise and government accounts is preferred. Strong understanding of IT infrastructure, cybersecurity, networking, or enterprise solutions. Ability to understand technical proposals and translate them into business value. Excellent negotiation and closing skills. Strong communication and presentation skills. Strategic thinking and consultative selling approach. Strong financial and commercial awareness. Ability to manage large, complex deals. Leadership skills and ability to mentor junior sales team members. Results-driven and target-oriented. High level of professionalism. Strong relationship-building skills. Ability to work under pressure and meet deadlines.

LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.<br><br>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.<br><br>Job Description<br><br>Manage and maintain IT infrastructure including servers, storage systems, virtualization platforms (VMware v Sphere), network equipment, and end-user devices to ensure reliable operations.<br><br>Administer Microsoft Active Directory, Group Policies, DNS, DHCP, File Services, and Microsoft 365 services to support organizational IT needs.<br><br>Monitor system performance, availability, backups, and security events; implement and maintain cybersecurity best practices, endpoint protection, and access management controls to ensure business continuity.<br><br>Install, configure, and troubleshoot network equipment including switches, wireless networks, and IP telephony solutions to maintain seamless connectivity.<br><br>Coordinate and execute backup procedures, disaster recovery protocols, and business continuity initiatives to protect critical business operations.<br><br>Support and manage cloud-based services and hybrid infrastructure environments while managing incidents, service requests, and problem resolution through IT Service Management (ITSM) processes.<br><br>Develop and maintain technical documentation, operational procedures, and knowledge base articles; prepare regular reports on system health, infrastructure status, asset management, and operational KPIs; participate in IT projects, infrastructure upgrades, system implementations, and process improvement initiatives; and provide technical guidance and training to end-users as required.<br><br>Qualifications<br><br>Bachelor's Degree in Computer Engineering, Computer Science or Information Technology.+3 years of experience in IT Infrastructure, IT Operations, or System Administration. Strong expertise in IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 Administration, VMware v Sphere, storage systems, and backup solutions. Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing, Switching, Wireless Networks) with hands-on experience in Cisco networking equipment, IP Telephony systems, and cloud technologies such as Microsoft Azure. Excellent troubleshooting, analytical, and problem-solving capabilities with knowledge of ITSM frameworks and ITIL best practices.<br><br>Additional Information<br><br>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br><br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. <br><br>LEONI Wiring Systems Egypt S. A. E.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter futures.<p>As a Technical I, IT Operations specialist, you will help keep our IT environment running smoothly, securely, and efficiently across the network. Reporting to the IT Operations Manager, you will play a key role in system compliance, troubleshooting, service management, and day-to-day operational support while delivering a dependable experience for both internal and external clients.</p><br><br>Responsibilities<ul><li>Mount, install, and maintain switches and peripheral equipment in IDFs.</li><li>Perform hardware and software upgrades, ensuring antivirus definitions and system patches remain current.</li><li>Resolve break/fix issues for internal and external clients with a strong focus on timely service delivery.</li><li>Prepare and maintain accurate reports and records for hardware and software inventory.</li><li>Conduct safety and routine maintenance checks on IT equipment.</li><li>Clear trouble tickets and work orders promptly, with approximately 60%–70% of time focused on these activities.</li><li>Support service management functions, including incident and problem management.</li><li>Ensure compliance with SLA/SLO requirements while maintaining efficient and reliable IT operations.</li><li>Support global projects, automation efforts, and site transition activities.</li><li>Respond to high-severity issues with urgency, strong troubleshooting discipline, and compliance awareness.</li><li>Maintain detailed operational records, playbooks, asset inventory, and ticket resolution documentation.</li><li>Help drive high IT VOC scores by delivering reliable support in a 24/7 shift-based environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>1+ year of call center experience.</li><li>Fluent in English.</li><li>Strong IT service management and troubleshooting capabilities.</li><li>Excellent client coordination and project management skills.</li><li>Ability to work in compliance with ITIL and ISO standards.</li><li>Flexibility to work rotating and night shifts in a 24/7 environment.</li><li>Bachelor’s degree in Information Technology, Computer Science, or a related field is desirable.</li><li>CCNA, MCSA, SCCM, and BigFix certifications are preferred.</li></ul><br><br><p>Location:</p><br><br>EGY Cairo Egypt-Smart Village Building B2110<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

Location: Cairo, Egypt (hybrid), with roughly 25% regional travel Entity: Zettasoft Egypt (https://www.zettasoft.com) Reports to: Managing Director, Zettasoft Egypt<br>About Zettasoft Egypt Zettasoft has been building software and advising technology leaders since 2007. Zettasoft Egypt, our Cairo office, serves the Middle East and North Africa with IT consulting, custom software development, and Odoo ERP implementation. For years, the same Cairo team has also designed and shipped production software for American clients, to US standards and on US timelines. Why This Role Exists Odoo built our reputation in the region, but it isn't the ceiling. The delivery muscle for much more is already here and already proven. AI enablement, custom application development, data analytics, cybersecurity operations, cloud management, and fractional CIO/CTO leadership have all been exercised for US clients for years. What we haven't done is sell that capability at scale to the region we sit in. The demand exists across Egypt and the Gulf, and we are barely touching it. We are hiring a Director of Business Development to change that and to build a regional pipeline that extends well beyond ERP implementation. What Zettasoft Egypt ultimately becomes in the region—the mix of consulting, engineering services, and products we lead with—is deliberately open. This role will help define it based on what the market buys. What You Will DoGenerate and own the pipeline• Build and execute a regional business development plan covering Egypt and priority Gulf markets (KSA, UAE, and selectively Qatar and Kuwait)• Identify which industries to go after (manufacturing, distribution and trading, education, retail, healthcare, financial services) and decide where our capability and their spending meet• Source new opportunities through direct outreach, referrals, industry events, and your own network. This role carries a number.• Qualify rigorously. We'd rather run three real deals well than twelve poorly. Expand the portfolio beyond Odoo• Position and sell the full Zettasoft catalogue: AI enablement and engineering, custom software development, data analytics and Power BI automation, cybersecurity strategy and operations, cloud and infrastructure management, and fractional CIO/CTO advisory• Translate technical capability into commercial language a CFO, COO, or business owner will act on• Lead with our strongest differentiator: a Cairo team with a US-client delivery track record, available to regional buyers without the cost or distance of a Western firm Find the software product this market needs• Listen for the problems that come up in deal after deal: the workarounds, the compliance burdens, the gaps between what Odoo does and what regional businesses need• Build the commercial case for the strongest of these: who buys it, what they pay today, and what a regional market is worth• Recruit design partners from your pipeline and existing accounts, and work with our product and engineering leadership to take a validated idea to first paying customers Recurring themes include Arabic-first AI applications, regional e-invoicing and regulatory compliance, and vertical extensions on top of Odoo. We are not committed to any direction yet; making the case is part of the job. Grow existing accounts• Map our Odoo and consulting clients for cross-sell and expansion opportunities• Build senior relationships that outlast individual projects and convert one-off implementations into multi-year engagements Build the partner ecosystem• Deepen our partnership with Odoo into a steady source of referred pipeline• Identify and develop new channel, reseller, and systems-integrator relationships across the region Run deals end to end• Lead every opportunity from first conversation through discovery, scoping, proposal, negotiation, and close• Work with our technical and management teams to turn a stated problem into a solution we can deliver; you bring the client context, they bring the architecture• Own pricing discipline and margin outcomes alongside the Managing Director• Maintain accurate forecasts and pipeline hygiene in our CRM, and hand off cleanly to delivery Inform strategy• Research where the market is going and recommend where Zettasoft should expand next: which countries, industries, and service lines deserve investment• Feed what you learn about competitors, pricing, and demand into our positioning, marketing, and event strategy<br>What Success Looks Like in Year One• A qualified pipeline built from scratch across at least two markets, with a repeatable outbound and referral motion• Signed engagements in at least two service lines outside Odoo implementation• A researched business case for one regional software product, with named design partners, strong enough for a build-or-not decision• Measurable revenue expansion within the existing client base• At least one partner or channel relationship generating referred opportunities• A clear recommendation on where to concentrate our commercial effort in year two<br>What You Bring Required• 8+ years in business development, enterprise sales, or client-facing consulting, with at least 4 years selling technology services (IT consulting, systems integration, custom development, managed services, or ERP) in the MENA region• A record of originating and closing new business you personally sourced• A solid technical foundation, from a computer science or engineering degree or equivalent hands-on experience: you can scope a custom software build, question an architecture, and speak fluently about cloud platforms, ERP systems, data and analytics, and modern AI without an engineer beside you• Credibility with owners, CFOs, and COOs, and comfort being the most senior person in the room representing us• Fluency in the region: you know how buying decisions get made in Egypt and the Gulf, and you have relationships worth leveraging• Strong written and spoken English and Arabic• Comfort with ambiguity and an appetite for building the function rather than inheriting one• Willingness to travel regionally, roughly 25% of the time Strongly preferred• Earlier hands-on experience as a solutions architect, presales engineer, developer, or technical consultant• Experience selling into Gulf markets from Egypt, or an existing network of buyers and partners there• Background in a consultancy, systems integrator, or software services firm rather than pure product sales• Familiarity with Odoo, Microsoft Dynamics, or comparable ERP ecosystems• Exposure to selling AI, data and analytics, or cybersecurity services• Experience building partner or channel programs• Experience taking a software product to market, whether as early-stage Saa S, a new product line inside a services firm, or your own venture<br>What We Offer• Competitive compensation package• Direct access to senior leadership in Cairo and the US• A proven delivery organization behind everything you sell, plus an established regional client list to build from• Ownership of the regional commercial strategy, and the budget and authority to build a team as the pipeline earns it• A path into product: if you find the opportunity and make the case, you will help build and lead it• Hybrid working from our Cairo office• Investment in continuous learning, including partner certifications

Location: Cairo, Egypt (hybrid), with roughly 25% regional travel Entity: Zettasoft Egypt (https://www.zettasoft.com) Reports to: Managing Director, Zettasoft Egypt<br>About Zettasoft Egypt Zettasoft has been building software and advising technology leaders since 2007. Zettasoft Egypt, our Cairo office, serves the Middle East and North Africa with IT consulting, custom software development, and Odoo ERP implementation. For years, the same Cairo team has also designed and shipped production software for American clients, to US standards and on US timelines. Why This Role Exists Odoo built our reputation in the region, but it isn't the ceiling. The delivery muscle for much more is already here and already proven. AI enablement, custom application development, data analytics, cybersecurity operations, cloud management, and fractional CIO/CTO leadership have all been exercised for US clients for years. What we haven't done is sell that capability at scale to the region we sit in. The demand exists across Egypt and the Gulf, and we are barely touching it. We are hiring a Director of Business Development to change that and to build a regional pipeline that extends well beyond ERP implementation. What Zettasoft Egypt ultimately becomes in the region—the mix of consulting, engineering services, and products we lead with—is deliberately open. This role will help define it based on what the market buys. What You Will DoGenerate and own the pipeline• Build and execute a regional business development plan covering Egypt and priority Gulf markets (KSA, UAE, and selectively Qatar and Kuwait)• Identify which industries to go after (manufacturing, distribution and trading, education, retail, healthcare, financial services) and decide where our capability and their spending meet• Source new opportunities through direct outreach, referrals, industry events, and your own network. This role carries a number.• Qualify rigorously. We'd rather run three real deals well than twelve poorly. Expand the portfolio beyond Odoo• Position and sell the full Zettasoft catalogue: AI enablement and engineering, custom software development, data analytics and Power BI automation, cybersecurity strategy and operations, cloud and infrastructure management, and fractional CIO/CTO advisory• Translate technical capability into commercial language a CFO, COO, or business owner will act on• Lead with our strongest differentiator: a Cairo team with a US-client delivery track record, available to regional buyers without the cost or distance of a Western firm Find the software product this market needs• Listen for the problems that come up in deal after deal: the workarounds, the compliance burdens, the gaps between what Odoo does and what regional businesses need• Build the commercial case for the strongest of these: who buys it, what they pay today, and what a regional market is worth• Recruit design partners from your pipeline and existing accounts, and work with our product and engineering leadership to take a validated idea to first paying customers Recurring themes include Arabic-first AI applications, regional e-invoicing and regulatory compliance, and vertical extensions on top of Odoo. We are not committed to any direction yet; making the case is part of the job. Grow existing accounts• Map our Odoo and consulting clients for cross-sell and expansion opportunities• Build senior relationships that outlast individual projects and convert one-off implementations into multi-year engagements Build the partner ecosystem• Deepen our partnership with Odoo into a steady source of referred pipeline• Identify and develop new channel, reseller, and systems-integrator relationships across the region Run deals end to end• Lead every opportunity from first conversation through discovery, scoping, proposal, negotiation, and close• Work with our technical and management teams to turn a stated problem into a solution we can deliver; you bring the client context, they bring the architecture• Own pricing discipline and margin outcomes alongside the Managing Director• Maintain accurate forecasts and pipeline hygiene in our CRM, and hand off cleanly to delivery Inform strategy• Research where the market is going and recommend where Zettasoft should expand next: which countries, industries, and service lines deserve investment• Feed what you learn about competitors, pricing, and demand into our positioning, marketing, and event strategy<br>What Success Looks Like in Year One• A qualified pipeline built from scratch across at least two markets, with a repeatable outbound and referral motion• Signed engagements in at least two service lines outside Odoo implementation• A researched business case for one regional software product, with named design partners, strong enough for a build-or-not decision• Measurable revenue expansion within the existing client base• At least one partner or channel relationship generating referred opportunities• A clear recommendation on where to concentrate our commercial effort in year two<br>What You Bring Required• 8+ years in business development, enterprise sales, or client-facing consulting, with at least 4 years selling technology services (IT consulting, systems integration, custom development, managed services, or ERP) in the MENA region• A record of originating and closing new business you personally sourced• A solid technical foundation, from a computer science or engineering degree or equivalent hands-on experience: you can scope a custom software build, question an architecture, and speak fluently about cloud platforms, ERP systems, data and analytics, and modern AI without an engineer beside you• Credibility with owners, CFOs, and COOs, and comfort being the most senior person in the room representing us• Fluency in the region: you know how buying decisions get made in Egypt and the Gulf, and you have relationships worth leveraging• Strong written and spoken English and Arabic• Comfort with ambiguity and an appetite for building the function rather than inheriting one• Willingness to travel regionally, roughly 25% of the time Strongly preferred• Earlier hands-on experience as a solutions architect, presales engineer, developer, or technical consultant• Experience selling into Gulf markets from Egypt, or an existing network of buyers and partners there• Background in a consultancy, systems integrator, or software services firm rather than pure product sales• Familiarity with Odoo, Microsoft Dynamics, or comparable ERP ecosystems• Exposure to selling AI, data and analytics, or cybersecurity services• Experience building partner or channel programs• Experience taking a software product to market, whether as early-stage Saa S, a new product line inside a services firm, or your own venture<br>What We Offer• Competitive compensation package• Direct access to senior leadership in Cairo and the US• A proven delivery organization behind everything you sell, plus an established regional client list to build from• Ownership of the regional commercial strategy, and the budget and authority to build a team as the pipeline earns it• A path into product: if you find the opportunity and make the case, you will help build and lead it• Hybrid working from our Cairo office• Investment in continuous learning, including partner certifications

Company Description Bloomfield Paper Factory is a trusted manufacturer specializing in high-quality paper products. Committed to innovation and sustainability, the factory continually invests in advanced processes and environmentally friendly practices. Located in Al-Hidd, the company prides itself on delivering exceptional products to meet diverse market needs. Bloomfield Paper Factory fosters a collaborative and inclusive workplace culture, empowering its team to drive success and growth. We are a multi-entity manufacturing and distribution group operating across Saudi Arabia, Bahrain, and China. We are looking for a reliable, security-minded IT Systems & Email Security Administrator to remotely manage our email environment, user accounts, and day-to-day technology operations across all our entities. This is a trusted, hands-on role for someone who is organized, accountable, and takes information security seriously. You will keep our communication systems running smoothly, onboard and support users, and ensure our technology is deployed and maintained to a high standard.<br>Role Description We are seeking an IT Systems & Email Security Administrator for a full-time, on-site role based in Al-Hidd. The role involves overseeing the factory's IT systems, ensuring smooth operation, resolving technical issues, and maintaining system security. Responsibilities include managing system administration, troubleshooting, providing technical support, and safeguarding the organization’s network and email communication platforms. The Administrator will also collaborate with internal teams to implement and maintain secure IT solutions. Location: Remote (based in Egypt) — supporting operations across Saudi Arabia, Bahrain & China Type: Full-time · Remote Reports to: Executive Managemen Administer and secure the company email environment (Microsoft 365 / Google Workspace): setup, configuration, mailbox management, spam/phishing protection, and email security policies. Manage user accounts and identities across all entities: onboarding, offboarding, permissions, password resets, and access reviews. Configure, deploy, and maintain business applications and technology tools for users across multiple locations. Implement and enforce IT security best practices: multi-factor authentication (MFA), least-privilege access, audit logging, and data retention/backup policies. Provide remote technical support to staff across Saudi Arabia, Bahrain, and China. Maintain clear documentation of systems, accounts, and procedures. Monitor systems, respond to incidents, and escalate issues to management when needed. Requirements Proven experience as an IT Administrator, Email/Systems Administrator, or similar role. Strong hands-on expertise with Microsoft 365 administration and/or Google Workspace (email, user management, security & compliance center). Solid understanding of email security (SPF, DKIM, DMARC, anti-phishing) and endpoint/account security. Experience managing users and identities across distributed/remote teams. Excellent communication skills in English (Arabic is a strong plus). High level of integrity, discretion, and accountability when handling sensitive company data. Ability to work independently across multiple time zones.<br><br>Qualifications Nice to Have Experience supporting organizations across the GCC and/or internationally. Familiarity with data protection / compliance frameworks (e.g., Saudi PDPL). Relevant certifications (Microsoft 365, ITIL, Comp TIA, or equivalent). What We Offer A trusted, autonomous remote role with real ownership. A growing multi-national group with long-term opportunities. Direct collaboration with executive management. Strong skills in Technical Support and Information Technology operations Proficiency in System Administration, including maintaining and managing systems Expertise in Troubleshooting and resolving hardware, software, and connectivity issues Knowledge and experience in Network Security and best practices for protecting sensitive information Excellent problem-solving and analytical skills Demonstrated ability to work independently and as part of a team Bachelor's degree in Computer Science, Information Technology, or a related field Relevant certifications such as Comp TIA Security+, CCNA, or MCSA are an advantage To apply, please send your CV and a brief note about your relevant experience to hr@alisdai.com. Shortlisted candidates will be asked to complete a short reference and security background check as part of our standard hiring process.

Purpose of the Role<br>We are seeking an experienced and highly skilled Senior Software Quality Control Engineer to lead quality assurance efforts and ensure the reliability, performance, and quality of our software products within an Agile/Scrum environment. The Senior QC Engineer will drive testing strategies, mentor junior QC team members, actively participate in sprint ceremonies, and collaborate with cross- functional teams to enforce quality standards throughout the software development lifecycle (SDLC).<br>Required Qualifications<br>Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related field.5+ years of experience in Software Quality Control or Quality Assurance, with at least 2 years in a senior or lead role. Strong understanding of Agile methodology and Scrum framework (sprint cycles, ceremonies, artifacts, and roles). Proven experience leading QC efforts within Scrum teams and driving quality across multiple projects. Expert-level proficiency in test management and defect tracking tools (Azure Dev Ops, Jira, or similar). Strong experience with manual testing techniques (black-box, white-box, boundary value, equivalence partitioning, decision tables). Proficiency in API testing tools (Postman, Swagger, or similar). Deep understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC). Experience with test automation tools and frameworks (Selenium, Cypress, Playwright, or similar). Familiarity with CI/CD pipelines and Dev Ops practices. Strong analytical thinking, leadership skills, attention to detail, and problem-solving abilities. Excellent communication skills in English (written and verbal) with the ability to present quality reports to stakeholders. Experience in mentoring and coaching junior team members. Familiar with different AI models, able to utilize them wisely for productivity increasing.<br>Preferred Skills<br>ISTQB Advanced Level certification (Test Analyst or Test Manager). Certified Scrum Professional (CSP) or SAFe certification. Experience with performance testing tools (JMeter, K6, Gatling, or similar). Experience with security testing fundamentals (OWASP Top 10). Knowledge of version control systems (Git) and branching strategies. Experience with database testing and SQL queries. Familiarity with containerization (Docker) and cloud platforms (Azure, AWS). Languages English-Professional (written and spoken). Arabic

JOB DETAILS<br>Company: ELSEWEDY ELECTRIC ODP (October Dry Port) Job Title: IT Infrastructure Section Head Scope: IT Infrastructure Management, Systems & Network Support Department: ITReporting Line: GMJob Location: On-site (6th Of October)<br>Responsibilities:* Manage and monitor all installed systems and infrastructure to ensure high availability and optimal performance.* Manage Microsoft Windows Server-based technologies, including DHCP, DNS, Active Directory (AD DS, ADFS, ADCS), SCCM, SCOM, IIS, Remote Access, File and Storage services, and Print and Document services.* Administer VMware technologies such as v Sphere, v Center, and v SAN to support virtualized environments.* Install, configure, and maintain operating systems, application software, and system management tools.* Develop and maintain backup and redundancy strategies to ensure data integrity and availability.* Contribute to the design of information and operational support systems that align with organizational needs.* Participate in the implementation of new servers and software, assessing their alignment with the agreed scope of work (SOW).* Perform basic network administration tasks for the ODP network and coordinate with governmental authorities as needed.* Provide second-level technical support for ODP systems and collaborate with other governmental authorities to resolve technical issues.* Administer and oversee the CCTV system to maintain surveillance and security operations.* Monitor and follow up on the process and functionality of the OCR system.* Manage EMC Storage systems, including SAN and NAS, to ensure data storage reliability and efficiency.* Administer Microsoft Azure and manage Microsoft 365 & Exchange environments for the organization.* Create and maintain comprehensive documentation for processes, configurations, and troubleshooting related to system administration.* Act as a technical resource for IT projects, providing expertise and support as required.<br>Qualifications:* Bachelor's degree in Computer Science, Information Systems, or a related field.* 8–12 years of progressive experience in IT infrastructure and systems administration, including 2–3 years in a supervisory/team lead capacity.* Hands-on experience with the Windows Server ecosystem (AD DS, ADFS, ADCS, DHCP, DNS, SCCM, SCOM, IIS).* Proven experience administering VMware environments (v Sphere, v Center, v SAN).* Experience managing enterprise storage systems (SAN/NAS – EMC preferred).* Experience with Microsoft 365, Exchange, and Azure administration.* Background in backup and disaster recovery strategy design and implementation.* Microsoft Certified: Windows Server / Azure Administrator Associate (required); VMware VCP – preferred; ITIL Foundation – preferred.* Experience with CCTV and/or OCR systems, and prior exposure to governmental coordination or regulated environments, is a plus.

Company Description Xceed is a leading multilingual Business Process Outsourcing service provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and serving government and commercial clients in 10 languages. The company has sites in Egypt, Morocco, Mauritius, UAE, and a new site in Saudi Arabia, offering services such as inbound and outbound contact center operations, back office support, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. Xceed has received numerous regional and international awards for outsourcing excellence, impact sourcing, customer experience, sustainability, and diversity, equity, and inclusion. The organization also holds multiple globally recognized certifications, including COPC, ISO standards for business continuity, quality, environmental management, occupational health and safety, and information security. These achievements reflect Xceed’s commitment to high service quality, robust governance, and responsible, inclusive employment practices.<br>Role Description The Senior Supervisor Application Development . NET Engineer is a full-time, on-site role based in Cairo, responsible for leading and supervising a team of software engineers focused on designing, developing, and maintaining . NET applications that support Xceed’s business operations. Day-to-day tasks include overseeing the full software development lifecycle, reviewing code, ensuring adherence to best practices and standards, and coordinating with stakeholders to gather and refine requirements. The role involves managing application architecture, integrating with databases and internal systems, and ensuring performance, scalability, and security of deployed solutions. The Senior Supervisor will also handle project planning activities, track progress, mitigate risks, and provide technical guidance, coaching, and performance feedback to team members. Collaboration with IT management, quality assurance, and business units is essential to deliver reliable applications aligned with organizational goals.<br>Qualifications<br> <br>Strong skills in Software Development and Programming, with proven experience in . NET technologies (C#, ASP. NET, . NET Core) and object-oriented design. Hands-on experience with Databases, including designing schemas, writing optimized queries, and working with relational database systems such as SQL Server. Demonstrated ability in IT Management, including supervising technical teams, coordinating with cross-functional departments, and ensuring alignment with IT policies and standards. Solid Project Management capabilities, covering planning, task prioritization, resource allocation, risk management, and on-time delivery of application development initiatives. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; advanced certifications in . NET, database administration, or project management are an advantage. Experience with software development lifecycle methodologies (Agile or similar), version control systems, and application security best practices. Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions and communicate effectively

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary The Senior Business Systems Analyst partners with stakeholders to understand business objectives, operating models, and processes, identifying opportunities to improve efficiency through process enhancements and technology solutions. This role serves as a trusted advisor, collaborating with business teams, IT, and external vendors to define, design, and deliver solutions that support business priorities while aligning with enterprise technology standards and strategy. Position Responsibilities Partner with stakeholders to understand business needs, priorities, and operational processes while building strong working relationships. Analyze current and future business requirements to identify opportunities for process improvement and technology-enabled solutions. Collaborate with cross-functional teams to design business processes and translate requirements into functional specifications, implementation plans, and operational solutions. Support the delivery of technology projects, including business case development, solution configuration, testing, system integrations, and reporting. Develop user documentation, deliver end-user training, and support successful solution adoption. Provide business analytics and decision support to enable informed decision-making and improved business outcomes. Ensure usability, data management, and performance measures are considered throughout the system lifecycle. Support the adoption of standardized systems, processes, and reporting across regions while contributing region-specific solutions aligned with Global IT strategy. Contribute to business capability roadmaps and ensure solutions align with enterprise architecture, software development standards, and governance practices. Maintain effective relationships with technology vendors and contribute to IT capital planning and project resource requirements. Support the development of policies, procedures, and system documentation, ensuring changes comply with the Management of Change process.</p></div></section>

<p><strong>Job Summary:</strong></p><p>We are seeking a smart, active, and organized IT professional with a strong passion for technical support and network management.&nbsp;</p><p>The ideal candidate will be responsible for providing end-user support, troubleshooting issues, and ensuring the smooth operation of IT systems and infrastructure, including Linux environments.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to user inquiries via phone, email, chat, or ticketing systems.</li><li>Diagnose and troubleshoot hardware, software, network, and printer issues.</li><li>Diagnose and troubleshoot network issues (connectivity, performance, etc.).</li><li>Provide step-by-step solutions or escalate issues when necessary.</li><li>Install, configure, and maintain desktops, laptops, and peripheral devices.</li><li>Install, configure, and administer Linux operating systems.</li><li>Support operating systems including Windows, macOS, Linux, and mobile platforms.</li><li>Manage user accounts, passwords, and access rights.</li><li>Perform scheduled system maintenance and upgrades.</li><li>Track and manage hardware and software inventory.</li><li>Document troubleshooting processes and resolutions.</li><li>Communicate effectively with users and internal IT teams regarding issue status.</li></ul><p>&nbsp;</p><p><strong>Key Skills and Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field.</li><li>Fluent in English, both written and spoken.</li><li>Minimum of 2 years of relevant experience.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Basic networking knowledge (DNS, DHCP, LAN/WAN).</li><li>Hands-on experience with Linux OS installation and administration.</li><li>In-depth knowledge of Linux distributions (e.g., RHEL/CentOS, Ubuntu, Debian).</li><li>Familiarity with remote support tools.</li><li>Experience with operating systems (Windows, macOS, Linux).</li><li>Knowledge of network devices (e.g., Cisco, Juniper).</li><li>Ability to work under pressure and manage time effectively.</li><li>Experience in helpdesk or network support roles.</li><li>ITI graduates are preferred, especially from tracks such as Cyber Security, Cloud and Infrastructure Services, and Information Systems.</li><li>Relevant certifications (CCNA, CCNP, CompTIA Network+, CompTIA A+, Linux certifications) are preferred.</li></ul><p>&nbsp;</p><p>Employment Type</p><p>Full-time</p><p>Edit job description</p>