Guzzle PHP Jobs in Egypt

Company Description RQMMYAT provides integrated technology solutions that support modern businesses across the Middle East. The company specializes in identity management, RFID solutions, parking management, home and hotel automation, and custom software development. With a head office in Egypt and branches in KSA and UAE, RQMMYAT serves governments, educational institutions, telecommunications operators, retailers, and private sector organizations. The company focuses on delivering reliable, innovative systems that help clients improve efficiency, security, and customer experience. Joining RQMMYAT offers exposure to diverse industries and cutting-edge technology projects in a regional market. Role Description This is a full-time, on-site Software Sales role for fresh graduates based in Cairo, Egypt. The role involves engaging potential and existing clients to understand their business needs and presenting suitable software and technology solutions from RQMMYAT’s portfolio. Daily tasks include conducting product demonstrations, supporting proposal preparation, following up on leads, and maintaining accurate sales documentation and reports. The Software Sales team member collaborates with technical and implementation teams to ensure smooth handover of closed deals and to address client inquiries. The role also includes continuous learning about RQMMYAT’s solutions, market trends, and competitors to support effective, consultative selling. Qualifications Strong communication and presentation skills, with the ability to explain technical concepts in clear, business-focused language. Basic understanding or interest in software, IT solutions, and technologies such as identity management, RFID, and automation systems. Ability to build and maintain professional relationships, demonstrating active listening, empathy, and customer-focused problem solving. Good organizational and time management skills, including handling multiple leads, tracking follow-ups, and preparing sales reports. Motivation to learn and develop a career in software and technology sales, with a proactive and results-oriented mindset. Bachelor’s degree in Business, Marketing, Information Technology, Computer Science, or a related field (fresh graduates are encouraged to apply). Comfort working in an on-site, team-oriented environment in Cairo, with readiness to meet clients and attend meetings as needed. Proficiency in English and Arabic, both written and spoken, is highly beneficial.

Job Summary:We are seeking a skilled and motivated IT Engineer to join our team and provide technical support, maintain IT infrastructure, and ensure the smooth operation of all technology systems within the organization. The ideal candidate will have strong knowledge of hardware, software, networking, cybersecurity, and IT systems management, with the ability to troubleshoot issues efficiently and support business operations.<br>Key Responsibilities:Install, configure, maintain, and troubleshoot computer hardware, software, operating systems, and network systems. Provide technical support to employees and resolve IT-related issues in a timely and professional manner. Manage and maintain servers, networks, user accounts, and IT equipment. Monitor system performance, security, and data backup procedures. Support the implementation and maintenance of IT policies, procedures, and cybersecurity measures. Manage Microsoft 365, email systems, and enterprise applications. Assist in IT infrastructure upgrades, system improvements, and technology projects. Maintain accurate documentation of IT assets, configurations, and troubleshooting procedures. Coordinate with external IT vendors and service providers when required.<br>Qualifications & Requirements:Bachelor’s degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Engineer, System Administrator, or similar role. Strong knowledge of networking concepts (LAN/WAN, TCP/IP, VPN, Wi-Fi, switches, and routers). Experience with Windows operating systems, Microsoft Office 365, and IT support tools. Knowledge of cybersecurity practices, data protection, and backup solutions. Strong troubleshooting and problem-solving skills. Excellent communication skills and ability to work effectively with different departments. Relevant IT certifications such as CCNA, Comp TIA A+, Microsoft Certified, or similar are preferred.<br>Preferred Candidate Profile:Detail-oriented, proactive, and able to work independently. Strong analytical and organizational skills. Ability to manage multiple priorities in a fast-paced business environment.<br>We are looking for a professional who can contribute to building a reliable, secure, and efficient IT environment that supports the company’s growth and operational excellence.

Company Description Resolve provides comprehensive network solutions tailored to organizations ranging from small startups to large corporations. The company focuses on supporting businesses that do not have dedicated IT staff, offering reliable expertise to optimize and maintain their networks. Resolve’s mission is to bridge the technology gap for its clients, ensuring stable, secure, and efficient IT infrastructure. Team members collaborate closely with customers to deliver practical solutions and ongoing support that enable businesses to focus on their core operations. Working at Resolve offers the opportunity to make a direct impact on clients’ daily productivity and long-term growth. Role Description The Information Technology Support Specialist is a full-time hybrid role based in New Cairo, with some flexibility for work from home. The specialist will provide day-to-day technical support for end users, including diagnosing and resolving hardware, software, and network issues. Responsibilities include responding to help desk tickets, setting up and configuring desktop computers and related peripherals, and supporting operating systems and common business applications. The role involves monitoring system performance, documenting incidents and resolutions, and escalating complex issues when necessary. The specialist will also assist with routine maintenance, updates, and user training to ensure a stable and secure IT environment. Qualifications Strong Technical Support and Help Desk Support skills for handling user inquiries and service requests. Proficient Troubleshooting abilities for resolving hardware, software, and network problems efficiently. Hands-on experience with Desktop Computers, including installation, configuration, and maintenance. Solid foundation in Information Technology concepts, systems, and basic networking. Effective communication and customer service skills, with the ability to explain technical issues clearly. Ability to prioritize tasks, manage time, and work independently in a hybrid environment. Experience with ticketing systems and documentation of support activities. Relevant IT certifications (e.g., Comp TIA A+, Network+) or a degree/diploma in IT, Computer Science, or a related field are beneficial.

Position Summary<br>The IT Manager is responsible for leading the organization's IT Infrastructure, Cybersecurity, Cloud Services, End-User Computing, and IT Operations, ERP Basis Administration, and IT Projects leads, to ensure the secure, reliable, and efficient delivery of technology services. The role is accountable for defining and executing the IT infrastructure strategy, maintaining enterprise security, driving operational excellence, and supporting business growth through innovative technology solutions.<br>IT Leadership & Strategy<br>· Develop and execute the Infrastructure, Security, and IT Operations strategy aligned with business objectives and the digital transformation roadmap.· Lead, mentor, coach, and manage the IT Operations team.· Establish IT governance, policies, standards, and operational procedures.· Develop annual IT operational plans, budgets, and technology roadmaps.· Drive continuous improvement initiatives across infrastructure, operations, and cybersecurity. Infrastructure & Cloud Management· Manage enterprise infrastructure including servers, storage, virtualization, Microsoft 365, Azure, Active Directory/Entra ID, networking, and cloud services.· Ensure maximum system availability, resilience, scalability, backup, disaster recovery, and business continuity.· Monitor infrastructure performance, capacity planning, and asset lifecycle management. Cybersecurity & Risk Management· Define and execute the enterprise cybersecurity strategy.· Lead information security, risk management, audits, compliance, and incident response.· Implement firewalls, endpoint security, MFA, identity management, and vulnerability management.· Ensure compliance with ISO 27001, NIST, GDPR, and applicable local regulations.<br>IT Operations & Service Management<br>· Manage Service Desk, Incident, Problem, Change, and Asset Management processes.· Monitor SLAs and KPIs while improving end-user experience.· Maintain operational documentation and technical standards. Vendor & Project Management· Manage vendors, contracts, software licensing, and service agreements.· Lead infrastructure implementation, upgrades, and technology projects.· Evaluate emerging technologies and recommend innovative solutions. Governance & Compliance· Support internal and external audits.· Maintain business continuity and disaster recovery plans.· Ensure regulatory and corporate policy compliance. Financial Management· Own the Infrastructure & Operations budget and optimize technology investments.· Monitor IT expenditure and provide regular management reporting. Stakeholder Management· Partner with business leaders to translate business needs into technology solutions.· Communicate IT initiatives, risks, and project status to executive management.<br>Qualifications<br>· Bachelor's degree in information technology, Computer Science, Information Systems, or related discipline.· Master's Degree is an advantage. Preferred Certifications· Project Management Professional (PMP®)· Microsoft Azure / Microsoft 365· Cisco CCNP· PMP or PRINCE2<br>Experience<br>· 8–12 years of progressive IT experience.· Minimum 5 years in an IT leadership role.· Experience managing enterprise infrastructure, cloud platforms, cybersecurity, and multi-site IT operations.<br>Core Competencies<br>· Strategic Leadership· People Management· Business Partnership· Project Management· Vendor Management· Risk Management· Decision Making· Communication· Innovation & Continuous Improvement<br>Key Performance Indicators (KPIs)<br>· Infrastructure Availability· SLA Compliance· Security Incident Resolution· Patch Compliance· Disaster Recovery Readiness· Budget Compliance· Project Delivery· Customer Satisfaction· Vendor Performance

About Minapharm:Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA.<br>Our Values:· Diversity & Respect· Integrity & Accountability· Collaboration· Leadership & Empowerment· Innovation & Continuous Learning<br>Job Summary:Manage and maintain server infrastructure.<br>Job duties & responsibilities:Server Hardware and Operating System Management:Install, configure, and maintain physical and virtual servers (Windows Server, Linux). Perform regular server maintenance, including patching, updates, and hardware diagnostics. Virtualization Management:Deploy and manage virtual machines, storage. Monitor virtualization performance and optimize resource utilization. Storage Management:Manage storage solutions (SAN, NAS, DAS), ensuring data availability and integrity. System Monitoring and Troubleshooting:Utilize monitoring tools to track server health and performance. Respond to alerts and resolve server-related issues in a timely manner. Maintain detailed logs of server issues and resolutions. Documentation and Reporting:Create and maintain accurate documentation of server configurations, procedures, and troubleshooting steps. Generate regular reports on server performance and availability. Maintain accurate hardware and software inventories.<br>Job qualifications:3-6 years in relevant experience. Bachelor’s degree in, Information technology business or related field. Needed technical skills: Veeam, Backup disaster recovery, Nutanix, Vxrail , Manage Engine, Hypervisor, Azure, Kaspersky Benefits· Transportation provided· Medical Insurance· Life Insurance· Profit share

<p>We are seeking a Software Engineer with experience in cloud backend development, mobile/frontend technologies, and test automation to support Vodafone Home Emerging Products. The role focuses on building and enhancing consumer technology solutions, contributing across the software development lifecycle, and helping deliver high-quality digital products through modern engineering practices and cloud technologies.</p><p>What you ll do</p><ul><li>Develop frontend and backend capabilities for Home Services in collaboration with engineering and product teams.</li><li>Work with AWS services to support deployment and testing environments.</li><li>Contribute to quality assurance and testing strategies, including the design, development and execution of automated tests using behaviour-driven development frameworks.</li><li>Follow software engineering best practices to deliver scalable and maintainable solutions.</li><li>Collaborate with technical and business stakeholders to support product innovation and service improvements.</li></ul><p>What's in it for you</p><ul><li>Opportunity to work on innovative consumer technology products serving customers across multiple markets.</li><li>Exposure to cloud-native development, deployment practices and modern software engineering frameworks.</li><li>Collaboration with multinational and cross-functional teams in a dynamic technology environment.</li><li>Opportunity to contribute to product innovation, platform design and service improvement initiatives.</li></ul><p>What skills you will learn</p><ul><li>Advanced cloud engineering and deployment practices using AWS and Infrastructure as Code.</li><li>End-to-end full stack development across backend and frontend technologies.</li><li>Test automation, quality engineering and behaviour-driven development methodologies.</li><li>DevSecOps, CI/CD pipeline management and software delivery best practices.</li><li>Stakeholder engagement and cross-functional collaboration within global teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have experience in software engineering or test automation, ideally with at least five years of relevant experience. You possess strong programming skills in Golang and Python. You have knowledge of cloud platforms such as AWS, GCP or Azure. You are familiar with Infrastructure as Code tools such as Terraform/OpenTofu and Terragrunt. You have experience with SQL and NoSQL databases. You understand software engineering principles including SOLID and clean code practices. You have exposure to frontend technologies such as React, React Native, Kotlin Multiplatform, Flutter or Swift. You are familiar with GitHub, CI/CD pipelines and test automation frameworks. You hold a Bachelor's degree in Computer Science, Information Technology or a related discipline and communicate effectively in English. Experience with Embedded Systems, RDK-B, OpenWRT or BDD testing frameworks such as Cucumber or Behave would be advantageous.</p>

Key Responsibilities Review and analyze business, functional, and technical requirements. Design, develop, and execute test plans, test cases, and test scripts. Perform functional, regression, integration, system, smoke, and user acceptance testing (UAT) support. Identify, document, track, and verify defects using defect management tools. Collaborate closely with developers, business analysts, and product owners to resolve issues. Validate bug fixes and perform re-testing activities. Prepare testing reports and communicate testing progress to stakeholders. Participate in requirements reviews and provide feedback from a quality perspective. Ensure software releases meet quality standards before deployment. Contribute to continuous improvement of QA processes and testing methodologies.<br>Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.2–5 years of experience in software testing and quality assurance. Strong understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Experience in writing test cases, test scenarios, and defect reports. Hands-on experience with bug tracking tools such as Jira, Azure Dev Ops, or similar. Familiarity with web, mobile, and API testing concepts. Knowledge of database testing and SQL queries is an advantage. ISTQB certification is a must.

Role Objectives:The IT Infrastructure Lead is responsible for overseeing the implementation, maintenance, and continuous improvement of Breadfast's IT infrastructure to ensure secure, reliable, and scalable technology environments. The role provides technical leadership across on-premises and cloud infrastructure, supports cybersecurity and business continuity initiatives, establishes infrastructure standards, and collaborates with internal stakeholders and vendors to ensure high system availability and operational excellence. Roles & Responsibilities:Oversee network and systems infrastructure across the firm including configuration, implementation, maintenance, and monitoring. Coordinate implementation and monitoring of cybersecurity across the infrastructure Coordinate implementation and maintenance of the technology components of business continuity and disaster recovery plans. Provide leadership and guidance to support on-prem and cloud hybrid infrastructure. Contribute to the development and adoption of infrastructure standards and procedures applicable to technology infrastructure. Provide management and expert-level guidance to technology infrastructure team members. Provide expert-level hands-on assistance as necessary with administration or maintenance of systems and infrastructure. Coordinate vendor, hardware and software selection and renewals for technology infrastructure Support in determining current and future infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Required Education, Knowledge, And Skills:Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.5–7 years of experience in IT Infrastructure, Systems Administration, or Network Engineering, with at least 2 years in a senior or lead technical role. Strong experience managing hybrid infrastructure environments (on-premises and cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform). Experienced in Data-Center management and maintenance procedures. Administration (Azure, AD, Linux, AWS, etc.) and network administration (TCP/IP, DNS, firewalls, VPN, etc.) Strong understanding of networking concepts, including LAN/WAN, VPN, routing, switching, firewalls, DNS, DHCP, and load balancing. Demonstrated familiarity with productivity tools such as project planning tools and Excel. Ability to juggle multiple priorities in a fast-paced environment. Meticulous attention to detail in all aspects of work including communication, execution, and results.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Responsibilities:</strong></p> <ul> <li>Respond promptly to incoming support requests via phone, email, chat, or helpdesk ticketing system.</li> <li>Gather relevant information to accurately diagnose and troubleshoot technical problems.</li> <li>Provide solutions or guidance to users for resolving hardware, software, and network issues.</li> <li>Document and track all support interactions in the helpdesk ticketing system.</li> <li>Prioritize and categorize tickets based on severity, impact, and urgency.</li> <li>Ensure timely follow-up and closure of tickets, escalating more complex issues to higher-level technical teams.</li> <li>Diagnose and resolve common desktop operating system (Windows, macOS, Linux) and application issues.</li> <li>Perform basic network troubleshooting (e.g., connectivity, Wi-Fi, VPN).</li> <li>Repair or replace hardware components such as PCs, laptops, printers, and peripherals.</li> <li>Create, modify, and disable user accounts in directory services (e.g., Active Directory).</li> <li>Assist with password resets and account lockouts.</li> <li>Maintain user access permissions based on security policies.</li> <li>Install and configure approved software applications, operating systems, and patches.</li> <li>Perform regular system checks and maintenance tasks.</li> <li>Set up and deploy new hardware (computers, printers, mobile devices) following organizational standards.</li> <li>Maintain detailed documentation of technical processes, solutions, and best practices.</li> <li>Create end-user documentation, FAQs, and self-service materials to enhance user independence.</li> <li>Contribute to and update internal knowledge-base articles.</li> <li>Provide clear, concise, and courteous communication to users across all levels of technical understanding.</li> <li>Manage customer expectations regarding timelines and issue resolution.</li> <li>Collaborate with team members to share knowledge and improve internal processes.</li> <li>Stay current with emerging IT trends, technologies, and best practices.</li> <li>Suggest improvements to the helpdesk process to enhance user experience and operational efficiency.</li> <li>Participate in ongoing training and skill development.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Requirements:</strong></p> <ul> <li>Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent work experience).</li> <li>Proven experience in a helpdesk or technical support role preferred.</li> <li>Proficiency with common operating systems (Windows, macOS, Linux), Microsoft Office Suite and Google Workspace.</li> <li>Knowledge of basic networking principles, including TCP/IP, DNS, DHCP, and VPN.</li> <li>Understanding of security best practices for protecting users data.</li> <li>Experience with ticketing systems (e.g.,Zammad, Zendesk, ServiceNow, JIRA Service Desk).</li> <li>Familiarity with remote support tools and methods.</li> <li>Strong problem-solving and analytical abilities.</li> <li>Excellent verbal and written communication skills.</li> <li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li> <li>Demonstrated customer service orientation and interpersonal skills.</li> </ul><p></p></section>

Location: Saudi Arabia Employment Type: Full-Time Job Summary We are seeking an experienced and proactive IT Manager to lead and manage the company's IT infrastructure, systems, and technical support operations. The ideal candidate will be responsible for ensuring the stability, security, and efficiency of all IT services while supporting business growth through technology.<br>Key Responsibilities Oversee and manage the company's IT infrastructure, networks, servers, and systems. Ensure the security, availability, and performance of all IT services. Manage Microsoft 365, Active Directory, cloud services, and system backups. Lead the IT support team and provide technical guidance across the organization. Implement cybersecurity policies and ensure data protection and business continuity. Plan, execute, and manage IT projects, system upgrades, and technology implementations. Monitor network performance and troubleshoot hardware, software, and connectivity issues. Manage IT vendors, software licenses, and technology procurement. Support ERP systems, with a strong focus on Odoo ERP. Develop and maintain IT policies, procedures, and best practices. Requirements:Bachelor's degree in Information Technology, Computer Science, or a related field.7–10 years of experience in IT, including at least 3 years in a managerial role. Strong knowledge of Windows Server, Microsoft 365, networking, virtualization, and cybersecurity. Hands-on experience with Odoo ERP is highly preferred. Experience managing cloud environments, firewalls, VPNs, and backup solutions. Strong leadership, communication, and problem-solving skills. Ability to manage multiple projects and work in a fast-paced environment. Professional certifications (CCNA, MCSA, MCSE, ITIL, or PMP) are considered a plus.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and maintain the organizations IT infrastructure, including servers, networking equipment, and cloud platforms.</li><li>Oversee system upgrades, software patches, and hardware replacements.</li><li>Diagnose and resolve complex networking, Windows, and cable-related issues.</li><li>Provide hands-on support for hardware-related problems.</li><li>Maintain accurate records of IT incidents and solutions, generating reports on system performance and issues.</li><li>Design, implement, and maintain the organizations IT infrastructure, including servers, networking equipment, and cloud platforms.</li><li>Oversee system upgrades, software patches, and hardware replacements.</li><li>Manage Windows Server environments, including Active Directory, DNS, and DHCP services.</li><li>Administer and configure firewalls to ensure network security.</li><li>Oversee and manage Microsoft Azure Administration tasks.</li><li>Administer cloud environments such as Google Workspace, or Azure DevOps.</li><li>Optimize virtual environments, including Proxmox and VMware setups.</li><li>Install, configure, and maintain VoIP platforms (e.g., Yeastar PBX, VitalPBX).</li><li>Design and implement IVR systems, call routing, and SIP trunk configurations.</li><li>Troubleshoot VoIP-related issues (call quality, connectivity, integration) and ensure seamless telephone operations.</li><li>Implement and manage microwave technology solutions, particularly Unify systems.</li><li>Monitor and troubleshoot any connectivity or performance issues specific to microwave links.</li><li>Lead IT projects from initiation to completion, including budgeting and vendor coordination.</li><li>Propose and implement new technologies to enhance operational efficiency.</li><li>Enforce IT security policies and procedures to protect systems and data.</li><li>Ensure compliance with organizational and regulatory standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications:</strong></p><ul><li>Bachelors degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience).</li><li>3 years of experience in IT roles, with significant focus on systems administration, networking, and troubleshooting.</li><li>Hands-on experience with hardware and complex network environments (CCNA-level tasks).</li><li>Deep understanding of Windows Server, firewall configurations, and Microsoft Azure Administration.</li><li>Proficient in pfSense, MikroTik, Sophos, or Cisco networking equipment.</li><li>Familiarity with microwave technology (Unify).</li><li>Experience managing VoIP systems, including telephony configurations and integrations.</li><li>Familiarity with ITIL frameworks and help desk systems (e.g., Zammad) is advantageous.</li><li>ERP Systems familiarity is a plus.</li><li>Excellent communication, problem-solving, and project management abilities.</li><li>Strong interpersonal skills with the ability to work independently and in a team.</li><li>Detail-oriented with strong organizational and documentation skills.</li></ul><p></p></section>

The Technical Support Specialist is responsible for providing first-line support to end-users, troubleshooting and resolving hardware and software-related issues, and ensuring the smooth operation of the organization's IT systems. They will serve as the primary point of contact for users, offering technical guidance, training, and assistance to maintain productivity and minimize downtime.<br><br>Respond to user requests and inquiries through various channels, including phone, email, and ticketing systems, and provide timely and effective support Diagnose and troubleshoot hardware and software problems, such as network connectivity, application malfunctions, and user account issues Provide step-by-step instructions and guidance to users on the proper use of IT systems, applications, and equipment Escalate complex or unresolved issues to the appropriate IT team or subject matter experts for further investigation and resolution Document all support activities, including problem descriptions, troubleshooting steps, and resolutions, in the IT service management system Maintain and update the knowledge base with solutions to common problems and best practices for end-user support Assist with the deployment and configuration of new hardware and software, ensuring a smooth transition for users Collaborate with other IT teams to ensure the seamless integration and operation of systems and applications Provide on-site support and remote assistance to users as needed, including after-hours and weekend support for critical systems Participate in the development and implementation of IT policies, procedures, and standards related to user support Contribute to the continuous improvement of the IT support processes and the enhancement of the user experience Stay up to date with the latest technologies, tools, and best practices in the field of IT support Mentor and train junior IT support staff or interns as needed<br><br>Requirements<br><br>Associate degree or bachelor's degree in computer science, Information Technology, or a related field1-3 years of experience in a technical support or helpdesk role, preferably in a corporate or enterprise environment Strong troubleshooting and problem-solving skills to diagnose and resolve a wide range of hardware and software issues Proficient in the use of Windows, mac OS, and/or Linux operating systems, as well as common office productivity applications Knowledge of networking concepts, including TCP/IP, Wi-Fi, and basic troubleshooting techniques Familiarity with IT service management practices, including incident management and service desk operations Excellent communication and interpersonal skills to effectively interact with users and provide clear, concise, and user-friendly support Ability to work independently and as part of a team to support the IT needs of the organization Adaptability and a willingness to learn about new technologies and stay up to date with industry trends Strong customer service orientation and a commitment to providing high-quality user support Industry certifications (e.g., Comp TIA A+, Network+, Security+) are preferred.

Company Description Technomasr For Software Solutions is an officially registered company specializing in web services, business solutions, website design, hosting, Automation services and digital marketing. The company also focuses on programming and designing websites tailored to diverse business needs. Through its comprehensive suite of online services, Technomasr supports organizations in building and strengthening their digital presence. More information about the company and its offerings can be found at www.technomasr.com. Role Description The Software Sales Specialist is a full-time, on-site role based in New Damietta. This role is responsible for identifying and qualifying prospective clients, presenting software solutions, and managing the sales cycle from initial contact through closing. Day-to-day tasks include conducting product demos, preparing proposals and quotations, following up on leads, and maintaining accurate records in the sales CRM. The specialist will collaborate closely with technical teams to align client needs with appropriate solutions and provide post-sale support in coordination with customer service. The role also involves achieving sales targets, participating in marketing and promotional activities, and building long-term relationships with key accounts. Qualifications Strong Software Sales and Sales skills, with experience in selling software or technology solutions. Solid understanding of Software products and the ability to learn new platforms and features quickly. Excellent Communication and Customer Service skills to engage clients, handle inquiries, and manage negotiations. Proven ability to work toward and achieve sales targets, with good time management and organization skills. Comfort using CRM tools and basic office software to track leads, opportunities, and client interactions. Bachelor’s degree in Business, Marketing, Information Technology, or a related field, or equivalent practical experience. Prior experience in B2B sales or software solutions sales is highly beneficial. Ability to work on-site in New Damietta and collaborate effectively with cross-functional teams.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title:</strong> IT Manager<br><strong>Location:</strong> Cairo, Egypt<br><strong>Industry:</strong> Food &amp;amp; Beverage / Restaurant Chain</p><br>Job Summary<p>We are seeking an experienced and results-driven IT Manager to oversee and manage the company's IT infrastructure, systems, and technology operations across multiple restaurant locations. The ideal candidate will be responsible for ensuring the reliability, security, and efficiency of all IT systems, supporting business operations, driving technology improvements, and leading IT projects that enhance organizational performance and customer experience.</p><br>Key Responsibilities<ul><li><p>Manage and oversee all IT operations across restaurant branches, head office, warehouses, and production facilities.</p><br></li><li><p>Ensure the availability, performance, and security of network infrastructure, servers, cloud services, and business applications.</p><br></li><li><p>Support and maintain POS systems, ERP systems, inventory management platforms, and other operational software.</p><br></li><li><p>Develop and implement IT policies, procedures, and best practices to ensure operational efficiency and data security.</p><br></li><li><p>Lead IT support activities, ensuring timely resolution of technical issues and minimal business disruption.</p><br></li><li><p>Manage IT vendors, service providers, software licenses, and technology contracts.</p><br></li><li><p>Plan, execute, and monitor IT projects including system upgrades, new branch openings, infrastructure expansion, and digital transformation initiatives.</p><br></li><li><p>Monitor cybersecurity risks and implement appropriate security controls, backup solutions, and disaster recovery plans.</p><br></li><li><p>Ensure compliance with company policies, data protection requirements, and industry standards.</p><br></li><li><p>Manage IT budgets, technology investments, and cost optimization initiatives.</p><br></li><li><p>Conduct regular system audits, performance assessments, and risk evaluations.</p><br></li><li><p>Train and support employees on IT systems, applications, and security awareness.</p><br></li><li><p>Collaborate with Operations, Finance, HR, Supply Chain, and other departments to align technology solutions with business needs.</p><br></li></ul>Qualifications &amp;amp; Requirements<ul><li><p>Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.</p><br></li><li><p>5–8+ years of IT experience, preferably within the Food &amp;amp; Beverage, Hospitality, Retail, or Multi-Branch Operations sectors.</p><br></li><li><p>Previous experience managing IT teams and multi-site technology environments is required.</p><br></li><li><p>Strong knowledge of:</p><br><ul><li><p>Network infrastructure (LAN, WAN, Wi-Fi, VPN)</p><br></li><li><p>Microsoft Windows Server and Active Directory</p><br></li><li><p>Cloud platforms (Microsoft 365, Azure, AWS, or similar)</p><br></li><li><p>POS systems and restaurant management solutions</p><br></li><li><p>ERP and business applications</p><br></li><li><p>Cybersecurity and data protection practices</p><br></li><li><p>Backup and disaster recovery solutions</p><br></li><li><p>IT service management and helpdesk operations</p><br></li></ul></li><li><p>Experience managing IT vendors, contracts, and service-level agreements (SLAs).</p><br></li><li><p>Strong troubleshooting, analytical, and problem-solving skills.</p><br></li><li><p>Ability to manage multiple projects and priorities in a fast-paced environment.</p><br></li><li><p>Excellent communication, leadership, and stakeholder management skills.</p><br></li><li><p>Relevant certifications such as ITIL, Microsoft, Cisco, CompTIA, PMP, or cybersecurity certifications are an advantage.</p><br></li></ul>Key Competencies<ul><li><p>IT Infrastructure Management</p><br></li><li><p>Cybersecurity &amp;amp; Risk Management</p><br></li><li><p>Leadership &amp;amp; Team Management</p><br></li><li><p>Project Management</p><br></li><li><p>Business Systems Support</p><br></li><li><p>Vendor &amp;amp; Contract Management</p><br></li><li><p>Budget Planning &amp;amp; Cost Control</p><br></li><li><p>Strategic Thinking</p><br></li><li><p>Problem Solving &amp;amp; Decision Making</p><br></li><li><p>Service Delivery Management</p><br></li><li><p>Communication &amp;amp; Stakeholder Management</p><br></li><li><p>Change Management</p><br></li></ul>Preferred Industry Experience<p>Restaurant Chains, Quick Service Restaurants (QSR), Cafés, Hospitality, Food Manufacturing, Retail Chains, Distribution Networks, or Multi-Branch Business Operations.</p><br> </div>

Job Description<br><br>Purpose of Role:<br><br>Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts — particularly visa processing, passport/ID issuance, consular and attestation services — by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.<br><br>Key Responsibilities:<br><br>Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies Position the company's technology and digital services capability (e.g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner Navigate Egypt's public procurement, security clearance, and data sovereignty requirements Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals Represent the company at government forums, embassy events, and industry conferences in Egypt<br><br>Requirements<br><br>Experience:<br><br>12-15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level Proven track record originating and closing large-scale contracts with the Egyptian government — specifically MOFA and/or Ministry of Interior Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector) Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles<br><br>Relationships & Network:<br><br>Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts) Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs)<br><br>Skills:<br><br>Government relations and public-sector deal structuring Consultative/enterprise sales for technology or managed-services contracts Fluent Arabic and English (essential — contract and relationship work will be in both) Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts<br><br>Profile Fit:<br><br>Egyptian national or long-term Cairo-based executive with established local standing preferred Comfortable operating in a matrixed regional structure, reporting into a Middle East & Africa BD leadership function High integrity and discretion given the sensitivity of government/security-adjacent engagements

Summary:We are looking for a highly motivated Business Development Manager to drive new business opportunities and revenue growth for our software development and IT outsourcing services. The ideal candidate will have experience selling software solutions, custom software development, staff augmentation, or IT services to corporate clients and possess strong relationship-building and negotiation skills.<br><br>Key Responsibilities:Identify and develop new business opportunities through outbound prospecting, networking, referrals, and market research. Generate and maintain a healthy sales pipeline of qualified opportunities. Conduct client meetings, presentations, and solution demonstrations. Understand client requirements and collaborate with technical teams to propose suitable solutions. Sell software development services, dedicated development teams, staff augmentation, and digital transformation solutions. Prepare proposals, quotations, and commercial offers. Manage the entire sales cycle from lead generation to contract signing. Build and maintain strong relationships with key decision-makers, including CEOs, CTOs, CIOs, and Procurement Managers. Achieve monthly, quarterly, and annual sales targets. Maintain accurate records and sales activities through CRM systems. Monitor market trends, competitor activities, and emerging business opportunities.<br>Requirements:Bachelor's degree in Business Administration, Marketing, Computer Science, Engineering, or a related field. Minimum 3 years of experience in B2B sales, business development, or account management. Experience selling one or more of the following: Software Development Services IT Outsourcing Services Managed Services Saa S Solutions Digital Transformation Services Proven track record of achieving sales targets. Excellent communication, presentation, and negotiation skills. Strong business acumen and consultative selling approach. Professional proficiency in English (written and spoken).<br>Preferred Experience selling to GCC clients. Existing network of business contacts in technology, finance, healthcare, retail, or government sectors. Experience using CRM tools such as Salesforce, Hub Spot, Zoho, or Microsoft Dynamics. Understanding of software development lifecycle and modern technologies.

<p><strong>Strategic Leadership &amp; Digital Transformation</strong></p><ul><li>Develop and execute the Group's Information Technology strategy in alignment with corporate objectives and long-term business goals.</li><li>Identify opportunities to leverage technology for operational efficiency, innovation, and competitive advantage.</li><li>Lead digital transformation initiatives across manufacturing, engineering, and support functions.</li><li>Establish IT governance frameworks, policies, standards, and procedures to ensure effective technology management across the Group.</li></ul><p><strong>IT Infrastructure &amp; Operations Management</strong></p><ul><li>Direct the management, maintenance, and optimization of the Group's IT infrastructure, including networks, servers, cloud environments, data storage, and end-user computing.</li><li>Ensure high availability, reliability, and performance of all business-critical systems and applications.</li><li>Oversee IT service delivery and support functions to maintain operational continuity and user satisfaction.</li><li>Implement proactive monitoring and performance management processes to ensure optimal system performance.</li></ul><p><strong>Cybersecurity &amp; Information Security</strong></p><ul><li>Develop and enforce comprehensive cybersecurity strategies, policies, and controls to protect organizational assets and sensitive information.</li><li>Lead risk assessments, vulnerability management, and security compliance initiatives.</li><li>Ensure compliance with applicable regulatory, legal, and industry requirements related to information security and data protection.</li><li>Establish and maintain disaster recovery, backup, and business continuity plans.</li></ul><p><strong>IT Project &amp; Change Management</strong></p><ul><li>Lead enterprise-wide IT projects from initiation through implementation and post-deployment support.</li><li>Manage project scope, resources, budgets, risks, and timelines to ensure successful delivery.</li><li>Support business process improvement initiatives through technology-enabled solutions.</li><li>Drive organizational change management activities related to new technologies and systems adoption.</li></ul><p><strong>Financial &amp; Vendor Management</strong></p><ul><li>Develop and manage the annual IT budget, ensuring cost-effective utilization of resources and maximum return on technology investments.</li><li>Evaluate emerging technologies and prepare business cases for strategic investments.</li><li>Negotiate contracts, service level agreements (SLAs), and commercial terms with technology vendors and service providers.</li><li>Monitor vendor performance to ensure compliance with contractual obligations and service expectations.</li></ul><p><strong>Leadership &amp; Stakeholder Engagement</strong></p><ul><li>Lead, mentor, and develop a high-performing IT team while fostering a culture of accountability, collaboration, and continuous improvement.</li><li>Partner with executive leadership and department heads to understand business requirements and translate them into technology solutions.</li><li>Provide regular updates and strategic recommendations to senior management regarding IT performance, risks, and opportunities.</li><li>Promote effective communication between IT and business stakeholders across the Group.</li></ul>

Company Description Amjaad Technology is a leading corporation in IoT and utility management, specializing in smart metering solutions for electricity, water, BTU, and gas. Through its innovative io Meter System, the company enables utility service providers, real estate developers, and smart cities to drive digital transformation, optimize energy management, and advance sustainability goals. Amjaad Technology also develops platforms for community and facilities management in smart cities, enhancing efficiency, resource utilization, and operational workflows. With over 300 successful projects across Egypt, Saudi Arabia, and the UAE, the company’s solutions have positively impacted more than 200,000 people. Applicants join a growing organization focused on scalable technology, sustainable communities, and measurable impact.<br>Role Description The Senior Software Project Manager is a full-time, on-site role based in Qesm El Maadi, responsible for leading end-to-end delivery of complex software and IoT projects. This role oversees project planning, scope definition, scheduling, and resource allocation, ensuring alignment with business objectives and client requirements. The Senior Software Project Manager coordinates cross-functional teams, manages stakeholders, and monitors progress, risks, and budgets to deliver projects on time and within scope. Day-to-day tasks include facilitating requirements workshops, translating business needs into actionable technical plans, tracking milestones, and implementing best practices in project governance and reporting. The role also involves mentoring project teams, driving continuous improvement, and collaborating closely with product, engineering, and operations to support Amjaad Technology’s smart metering and smart city solutions.<br>Qualifications<br> <br>Strong Software Project Management and Project Management skills to lead complex, multi-stakeholder initiatives. Proficiency in Requirements Analysis and Analytical Skills to translate business needs into clear technical specifications and data-driven decisions. Solid understanding of Software Development processes and lifecycle to effectively coordinate with engineering teams. Experience managing technology or IoT projects, preferably in utilities, smart metering, or smart city solutions. Demonstrated ability to manage timelines, budgets, risks, and dependencies using modern project management tools and methodologies (e.g., Agile, Scrum, or hybrid approaches). Excellent communication, stakeholder management, and negotiation skills, with the ability to work cross-functionally and present to senior leadership. Proven leadership experience in guiding project teams, mentoring team members, and fostering collaboration and accountability. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; a master’s degree or relevant certifications (e.g., PMP, PMI-ACP) are an advantage. Ability to work on-site in Qesm El Maadi and collaborate closely with local and regional teams.

Job title: IT Support Engineer - Shared Service Center <br>Overview:<br>Responsible for installation and maintenance of workplaces, networks, office equipment and related software to ensure effective and efficient operating of IT environment and smooth operations for customer’s business. <br>Key Responsibilities:• Install, configure and maintain all required hardware and software.• Install and manage workplace hardware (PC/laptop) and office equipment. Manage, maintain, and update onsite and customer site copiers, printers, and scanners.• Manage and configure Microsoft products (Windows, Office 365 client).• Troubleshoot and resolve user OS and workplace issues locally and via remote access tools. Receive support requests, diagnose the problems and work on solution to ensure smooth operations.• Install and maintain local networks. Conduct network troubleshooting to segregate and identify general network problems.• Work with the ITSM solution. Ensure all applications changes follow the IT change management process.• Evaluate IT business processes, anticipate requirements, uncover areas for improvement, develop and implement solutions.• Stay up to date on the latest process and IT advancements to automate and improve deployed solutions and IT processes.• Take part in creating and updating IT processes regulations and technical documentation.• Perform other duties as assigned <br>Qualifications:Education: Bachelor's degree in information technology, computer science, software engineering, or a related field. <br>Experience / Skills:•Minimum 3 years’ experience in a position of IT support/administration.•Proven experience in installation, configuration and maintenance of workplace hardware (PC/laptop), local networks, office equipment and related software.•Proven experience in MS products (Windows, Office 365) administration and configuration. Experience in working with Azure and/or AWS cloud will be an advantage. Microsoft O365 or Azure certifications will be also an advantage.•Experience in working with and administration of the ITSM solution.•Professional Certificates preferred.•Excellent English is a must

<p>Egypt Education Platform is excited to announce a vacancy for an IT Help Desk - Fresh Graduate to join our technology team at Madinaty Integrated Language School. This is a fantastic opportunity for a recent graduate eager to start their career in Information and Communication Technology within an educational environment.</p><p>Key Responsibilities:</p><ul><li>Provide first-line technical support to staff and students for IT-related issues, including hardware, software, and network problems.</li><li>Assist in troubleshooting and resolving technical issues via phone, email, or in-person, ensuring a high level of customer service.</li><li>Maintain accurate records of support requests and resolutions in the help desk system.</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li><li>Support the implementation of new technologies and assist in training users on how to utilize them effectively.</li><li>Monitor and maintain the IT inventory and report on equipment needs as necessary.</li><li>Collaborate with other ICT team members to improve the overall ICT infrastructure and service delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Information Technology, or a related field.</p><p>Strong interest in technology and eagerness to learn about ICT systems and support.</p><p>Excellent problem-solving skills and ability to work under pressure.</p><p>Good communication skills in both Arabic and English.</p><p>Familiarity with common operating systems, software applications, and hardware components.</p><p>Ability to work collaboratively within a team and support a diverse range of users.</p><p>A positive attitude and a willingness to take on new challenges.</p><p>Residence in Obour, Nasr City, or El-Shorouk City is preferred</p><p>The ideal candidate will be proactive, well-organized, and passionate about providing support to enhance the technological experience within our educational institution.</p><p>Safeguarding Statement: The safety and welfare of our students are paramount. All appointments are subject to thorough background checks and reference verification.</p>