CS Cart Jobs in Egypt

وظيفة شاغرة: موظف دعم فني (Technical Support)????الموقع: القاهرة – داخل مقر الشركة???? الشركة: Orderkingتعلن شركة Orderking المتخصصة في أنظمة نقاط البيع وإدارة المطاعم والكافيهات، عن حاجتها إلى موظف دعم فني للانضمام إلى فريق العمل داخل مقر الشركة.المهام والمسؤوليات:تقديم الدعم الفني للعملاء ومتابعة مشكلاتهم التقنية حتى الحل.تركيب وإعداد أنظمة الشركة لدى العملاء.اختبار الأنظمة بعد التحديثات والتأكد من كفاءتها.إعداد تقارير فنية وتوثيق المشكلات والحلول.المتطلبات:خبرة سابقة في مجال الدعم الفني أو أنظمة نقاط البيع (POS) تعتبر ميزة إضافية.مهارات تواصل قوية والقدرة على التعامل مع العملاء باحترافية.الالتزام والانضباط في المواعيد والعمل بروح الفريق.

<p><strong>Job Summary:</strong></p><p>We are seeking a smart, active, and organized IT professional with a strong passion for technical support and network management.&nbsp;</p><p>The ideal candidate will be responsible for providing end-user support, troubleshooting issues, and ensuring the smooth operation of IT systems and infrastructure, including Linux environments.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to user inquiries via phone, email, chat, or ticketing systems.</li><li>Diagnose and troubleshoot hardware, software, network, and printer issues.</li><li>Diagnose and troubleshoot network issues (connectivity, performance, etc.).</li><li>Provide step-by-step solutions or escalate issues when necessary.</li><li>Install, configure, and maintain desktops, laptops, and peripheral devices.</li><li>Install, configure, and administer Linux operating systems.</li><li>Support operating systems including Windows, macOS, Linux, and mobile platforms.</li><li>Manage user accounts, passwords, and access rights.</li><li>Perform scheduled system maintenance and upgrades.</li><li>Track and manage hardware and software inventory.</li><li>Document troubleshooting processes and resolutions.</li><li>Communicate effectively with users and internal IT teams regarding issue status.</li></ul><p>&nbsp;</p><p><strong>Key Skills and Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field.</li><li>Fluent in English, both written and spoken.</li><li>Minimum of 2 years of relevant experience.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Basic networking knowledge (DNS, DHCP, LAN/WAN).</li><li>Hands-on experience with Linux OS installation and administration.</li><li>In-depth knowledge of Linux distributions (e.g., RHEL/CentOS, Ubuntu, Debian).</li><li>Familiarity with remote support tools.</li><li>Experience with operating systems (Windows, macOS, Linux).</li><li>Knowledge of network devices (e.g., Cisco, Juniper).</li><li>Ability to work under pressure and manage time effectively.</li><li>Experience in helpdesk or network support roles.</li><li>ITI graduates are preferred, especially from tracks such as Cyber Security, Cloud and Infrastructure Services, and Information Systems.</li><li>Relevant certifications (CCNA, CCNP, CompTIA Network+, CompTIA A+, Linux certifications) are preferred.</li></ul><p>&nbsp;</p><p>Employment Type</p><p>Full-time</p><p>Edit job description</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Key Responsibilities<ul><li>Provide first-line technical support to customers via phone, email, and chat.</li><li>Troubleshoot and resolve technical issues or escalate them when necessary.</li><li>Log, track, and update support tickets accurately.</li><li>Guide customers through basic troubleshooting steps and product usage.</li><li>Collaborate with internal teams to resolve customer issues.</li><li>Maintain a high level of customer satisfaction through professional communication.</li><li>Document solutions and contribute to the knowledge base.</li><li>Stay up to date with product features and technical processes.</li></ul>Requirements<ul><li>Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field, <strong>or</strong> equivalent technical training (e.g., ITI) or self-learning experience.</li><li><strong>OR</strong> previous experience in a light Technical Support role with a strong interest in developing technical skills.</li><li>Customer service experience is a plus.</li><li>Fluent English (spoken and written).</li><li>Excellent communication and interpersonal skills</li><li>Ability to learn quickly and work in a fast-paced environment.</li><li>Willingness to work rotational shifts if required.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Talent 360 is looking for a " Technical Support Engineer" to join their growing team! If you're passionate about technology, enjoy troubleshooting technical issues, and thrive in solving complex technical challenges, this is a great opportunity to grow your career in a dynamic and collaborative environment. As a Support Engineer, you'll be responsible for diagnosing and resolving technical issues, providing technical support to clients and internal teams, investigating system-related problems, and collaborating with cross-functional teams to ensure the stability and performance of software solutions. - Provide technical support for enterprise applications, cloud solutions, and production environments while ensuring system availability and performance. - Troubleshoot application, integration, infrastructure, and system-related issues while coordinating with development and DevOps teams for resolution and deployments. - Handle incidents, service requests, monitoring activities, system health checks, and support operations within defined SLA timelines. - Draft, structure, and maintain governance documents, SOPs, process frameworks, technical documentation, and knowledge base materials. - Maintain centralized repositories, audit trails, trackers, and governance records with proper version control and accessibility. - Coordinate with departments to roll out new processes, prepare training materials and guides, and monitor process adoption and adherence. - Prepare reports and dashboards highlighting operational performance, implementation progress, gaps, risks, and key insights for management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>1 4 years of experience in technical support, process coordination, application support, or related roles.</li><li>Good understanding of databases, APIs, integrations, middleware concepts, and cloud platforms such as OCI, AWS, or Azure.</li><li>Familiarity with Linux and Windows server environments, monitoring tools, and ticketing systems.</li><li>Strong documentation, reporting, and process management skills with attention to detail.</li><li>Basic knowledge of scripting, DevOps concepts, and CI/CD pipelines is considered a plus.</li><li>Excellent communication, problem-solving, organizational, and stakeholder management skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and technically skilled IT Support Specialist to join our growing team in Alexandria. The successful candidate will be responsible for maintaining the organization s IT infrastructure, providing technical support to users, ensuring system reliability, and contributing to the smooth operation of our technology environment.If you enjoy solving technical problems, supporting users, and working with modern IT systems, we would love to hear from you.</p><p>Responsibilities:</p><ul><li>Provide first- and second-level technical support to end users.</li><li>Install, configure, and maintain Windows operating systems and business applications.</li><li>Troubleshoot hardware, software, printer, and peripheral issues.</li><li>Configure and maintain wired and wireless networks.</li><li>Monitor and maintain LAN, WAN, VPN, routers, switches, and internet connectivity.</li><li>Install, configure, and troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and security policies using Active Directory.</li><li>Perform routine system maintenance, updates, and software deployments.</li><li>Configure and maintain backup solutions and assist in disaster recovery procedures.</li><li>Maintain antivirus, endpoint protection, and cybersecurity best practices.</li><li>Support meeting rooms, audio-visual equipment, and video conferencing systems.</li><li>Document technical issues, solutions, and IT assets.</li><li>Coordinate with external vendors and service providers when necessary.</li><li>Ensure high levels of customer service while resolving support requests efficiently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in IT Support, Help Desk, or Systems Administration.</li><li>Strong knowledge of Windows 10/11 and Windows Server.</li><li>Experience with Microsoft 365 Administration.</li><li>Good understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN).</li><li>Experience with Active Directory and Group Policy.</li><li>Familiarity with virtualization technologies (Hyper-V or VMware) is a plus.</li><li>Knowledge of backup solutions and cybersecurity fundamentals.</li><li>Experience supporting printers, scanners, and other office equipment.</li></ul><p>Preferred Certifications</p><ul><li>CompTIA A+</li><li>CompTIA Network+</li><li>Microsoft Certified (Modern Desktop Administrator or equivalent)</li><li>Cisco CCNA (preferred but not mandatory)</li></ul><p>Required Skills</p><ul><li>Excellent troubleshooting and analytical skills.</li><li>Strong communication and customer service skills.</li><li>Ability to prioritize multiple support requests.</li><li>Strong documentation and organizational abilities.</li><li>Ability to work independently and collaboratively within a team.</li><li>Professional attitude with a commitment to continuous learning.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Technical Support Specialist Operations Talent 360 is hiring a Technical Support Specialist to join our team. This is a full time opportunity for someone proactive, organized, and passionate about delivering high quality work in a fast paced business environment. About the Role As a Technical Support Specialist at Talent 360, you will be responsible for providing first line technical support, troubleshooting, and training to ensure smooth operations across our systems. The ideal candidate should have experience in technical support or IT services and the ability to work closely with different teams to ensure workflow efficiency, accurate follow up, and high quality execution. Key Responsibilities Network support : Provide first line support for internal networks and resolve basic connectivity issues. Database management : Handle SQL database queries and assist with basic data troubleshooting. Hardware troubleshooting : Diagnose and resolve hardware problems quickly to minimize downtime. POS/ERP systems : Support cashier and kitchen modules, ensuring smooth system logic and functionality. Training &amp; presentations : Deliver clear training sessions and presentations to clients and internal teams. Client support : Provide professional assistance to clients Shift flexibility : Adapt to rotating shifts and occasional fieldwork assignments (transportation covered). Documentation : Maintain accurate records, emails, and chat communications in English (B1 level).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Basic knowledge of internal networks, SQL databases, and hardware troubleshooting. Familiarity with POS/ERP logic (cashier and kitchen modules). Strong soft skills including patience, stress management, and presentation/training ability. Flexibility to work across rotating shifts and occasional fieldwork (transportation covered). English proficiency (B1 level) for emails, chats, and records. Bachelor s degree in Computer Science or related field preferred; entry level candidates welcome.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Tech Support Engineer</p><p><b>About Millennium</b></p><br><p><br>Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors.</p><br><p>Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk management and continuous learning. With opportunities to deepen expertise and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates impact.</p><br><p><b>Meet the Team</b></p><br><p><br>Core to the health and growth of our business, Millennium’s Information Technology organization supports the firm’s active, multi-manager business model with flexible, scalable technology and advanced proprietary systems. Within IT, the End User Services team delivers high-quality support across the employee technology environment, helping maintain reliable day-to-day operations, strong service coverage and a seamless end-user experience across the office and broader organization.</p><br><p><b>What You'll Do</b></p><br><ul><li>Deliver high-quality technical support to employees via phone, email and in person, ensuring reliable helpdesk and phone coverage</li><li>Manage daily helpdesk operations in ServiceNow, including incident and problem workflows, ticket oversight and timely resolution</li><li>Build, deploy and support desktop workspace kits, including workstations, thin clients, monitors, phones, mobile devices and peripherals</li><li>Execute moves, adds and changes across end-user hardware and office technology setups as needed</li><li>Create and maintain technical documentation and contribute to knowledge sharing across the team</li><li>Identify service gaps and process inefficiencies, and drive automation and continuous improvement initiatives that enhance the end-user experience</li><li>Triage and escalate high-priority issues appropriately, using strong judgment in a fast-paced support environment</li><li>Contribute to and lead local, regional and global IT projects while supporting the broader Technical Support and End User Services team</li></ul><p><b>What You Bring</b></p><br><ul><li>Bachelor’s degree in Computer Science or a related field</li><li>5+ years of enterprise-level technical support experience, ideally within financial services and including trade-floor support</li><li>Strong analytical and problem-solving skills, with experience using PowerShell, Python or other scripting languages</li><li>Familiarity with AI prompting and AI agents for automation or decision support; experience with Claude Code and Copilot is a plus</li><li>Deep knowledge of Microsoft Windows, Windows infrastructure, DNS, DHCP, TCP/IP, Microsoft Office, Bloomberg, Citrix, modern authentication and printing technologies</li><li>Solid understanding of PC hardware, mobile technologies including Microsoft Intune, Android and iOS, and collaboration tools such as Webex, Zoom and Teams</li><li>Excellent written and verbal communication skills, with a methodical approach to troubleshooting and a strong focus on service quality</li><li>A proactive, team-oriented mindset with strong time management skills, adaptability under pressure, and willingness to provide night, weekend, on-call and light travel coverage</li></ul> </div>

<p>Egypt Education Platform is excited to announce a vacancy for an IT Help Desk - Fresh Graduate to join our technology team at Madinaty Integrated Language School. This is a fantastic opportunity for a recent graduate eager to start their career in Information and Communication Technology within an educational environment.</p><p>Key Responsibilities:</p><ul><li>Provide first-line technical support to staff and students for IT-related issues, including hardware, software, and network problems.</li><li>Assist in troubleshooting and resolving technical issues via phone, email, or in-person, ensuring a high level of customer service.</li><li>Maintain accurate records of support requests and resolutions in the help desk system.</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li><li>Support the implementation of new technologies and assist in training users on how to utilize them effectively.</li><li>Monitor and maintain the IT inventory and report on equipment needs as necessary.</li><li>Collaborate with other ICT team members to improve the overall ICT infrastructure and service delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Information Technology, or a related field.</p><p>Strong interest in technology and eagerness to learn about ICT systems and support.</p><p>Excellent problem-solving skills and ability to work under pressure.</p><p>Good communication skills in both Arabic and English.</p><p>Familiarity with common operating systems, software applications, and hardware components.</p><p>Ability to work collaboratively within a team and support a diverse range of users.</p><p>A positive attitude and a willingness to take on new challenges.</p><p>Residence in Obour, Nasr City, or El-Shorouk City is preferred</p><p>The ideal candidate will be proactive, well-organized, and passionate about providing support to enhance the technological experience within our educational institution.</p><p>Safeguarding Statement: The safety and welfare of our students are paramount. All appointments are subject to thorough background checks and reference verification.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life such as energy, infrastructure, chemicals and minerals safely, efficiently and more sustainably. We re the first software business in the world to have our sustainability targets validated by the SBTi, and we ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We ve also recently been named as one of the world s most innovative companies. If you re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers . For more information about our privacy policy and how to manage cookies, visit our Privacy Policy . Job Title: Tech Support Engineer Location: Cairo, Egypt Employment Type: full-time The job The Tech Support Engineer is a key role in contributing to the growth of business within the region, providing the essential post-sales product support, training, consultancy, and implementation for AVEVA applications. The TSE is accountable for delivery of professional services to customers, either internally or externally, and may be required to travel at short notice as a representative of the company wherever necessary to deliver services. Key responsibilities Provides routine second line product support as required to customers in the region. Promptly address and resolve customer complaints or technical issues. Provides high quality, specialist product training in both AVEVA training centres and at customer locations. Contributes to the delivery of deployment and configuration services to AVEVA s customers Works with members of the technical team and technical managers to help develop scopes of work and proposals for consulting and customisation services Develops technical skills within their primary domain and into other AVEVA product areas to assist in the growth of the technical team in the region Provides industry specific consultancy, based upon related experiences to aid other members of the team to achieve successful product positioning. Provides pre-sales support as required by line management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Essential requirements</strong> Experience with Microsoft Windows Operating Systems. Experience in Current versions of AVEVA InTouch and System Platform. A sound understanding of HMI / SCADA solution architectures and industrial automation. Domain experience in the implementation and use of process control utilized in the Food &amp; Beverage, Consumer Packaged Goods (CPG), Metals, or Discrete industry manufacturing space. Experience as a Technical Support Engineer or related field practicing in support, design, development, and/or integration of process control and IT solutions for manufacturing. BS degree in a respective Computer Science or Engineering field. Excellent communication skills, written and verbal in English. Other languages will be considered a Plus Collaboration mindset and ability to work in a virtual team environment towards a common goal. <strong>Desired skills</strong> Experience with Microsoft SQL Server database development tools and languages (SQL, PL/SQL, T-SQL) Experience with Microsoft SQL Server database administration Experience with Microsoft Visual Studio, including VB.Net and/or C#</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced IT Manager to oversee IT operations, ensure service excellence, and maintain the stability of business-critical systems. The ideal candidate will have strong expertise in IT operations, incident management, Root Cause Analysis (RCA), CRM systems, SLA management, and on-site technical support. This role requires excellent problem-solving skills, leadership abilities, and a customer-focused mindset to ensure seamless IT service delivery. Key Responsibilities Manage day-to-day IT operations and ensure high availability of IT services. Lead incident management activities, ensuring timely resolution of critical issues. Conduct Root Cause Analysis (RCA) for recurring incidents and implement preventive actions. Monitor and maintain Service Level Agreements (SLAs), ensuring compliance with agreed service targets. Administer, support, and optimize CRM systems to meet business requirements. Provide and oversee on-site technical support for hardware, software, network, and end-user issues. Coordinate with internal teams and external vendors for issue resolution and service delivery. Monitor system performance and implement continuous improvements to enhance operational efficiency. Develop and maintain IT policies, procedures, and documentation. Manage IT assets, licenses, and infrastructure. Prepare operational reports, incident summaries, SLA performance reports, and management dashboards. Lead, mentor, and support IT support teams to ensure high-quality service delivery. Ensure compliance with organizational security standards and IT best practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong knowledge of IT Operations Management.</li><li>Hands-on experience in Incident Management and Problem Management.</li><li>Expertise in conducting Root Cause Analysis (RCA).</li><li>Experience working with CRM platforms (e.g., Salesforce, Microsoft Dynamics, Zoho CRM, or similar).</li><li>Strong understanding of SLA monitoring and service delivery metrics.</li><li>Experience providing on-site IT support in enterprise environments.</li><li>Knowledge of ITIL framework and IT Service Management (ITSM) best practices.</li><li>Familiarity with Windows Server, Active Directory, Microsoft 365, networking, and system administration.</li><li>Excellent analytical, troubleshooting, and decision-making skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Ability to prioritize multiple tasks in a fast-paced environment.</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>4 6 years of experience in IT Operations or IT Infrastructure, with experience in a leadership or supervisory role.</li><li>ITIL Foundation certification is preferred.</li><li>Microsoft, Cisco, or other relevant technical certifications are a plus.</li></ul><p></p></section>

<p>•&nbsp;Provide first-line IT support to ODP employees, customers, and government authorities.</p><p>•&nbsp;Receive, troubleshoot, and resolve IT incidents and service requests within the agreed service levels (SLAs).</p><p>•&nbsp;Install, configure, and maintain computers, laptops, printers, and peripheral devices.</p><p>•&nbsp;Configure and manage user accounts, permissions, and access rights.</p><p>•&nbsp;Monitor, prioritize, and manage the IT ticketing system while ensuring timely follow-up and resolution.</p><p>•&nbsp;Perform routine health checks for IT systems and proactively identify potential issues.</p><p>•&nbsp;Support basic network connectivity troubleshooting and escalate complex issues when required.</p><p>•&nbsp;Maintain accurate IT asset inventory and lifecycle records.</p><p>•&nbsp;Prepare technical documentation, operational procedures, and periodic performance reports.</p><p>Ensure compliance with IT policies, security standards, and operational procedures</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b>Job Title:</b>&nbsp;Tech Support Engineer</p><br><p><b>Location:</b>&nbsp;Cairo, Egypt</p><br><p><b>Employment Type:</b> full-time</p><br><p><b>The job&nbsp;</b>&nbsp;</p><br><p>The Tech Support Engineer is a key role in contributing to the growth of business within the region, providing the essential post-sales product support, training, consultancy, and implementation for AVEVA applications.</p><br><p>The TSE is accountable for delivery of professional services to customers, either internally or externally, and may be required to travel at short notice as a representative of the company wherever necessary to deliver services.</p><br><p><b>Key responsibilities</b>&nbsp;</p><br><ul><li>Provides routine second line product support as required to customers in the region.</li><li>Promptly address and resolve customer complaints or technical issues.</li><li>Provides high quality, specialist product training in both AVEVA training centres and at customer locations.</li><li>Contributes to the delivery of deployment and configuration services to AVEVA’s customers</li><li>Works with members of the technical team and technical managers to help develop scopes of work and proposals for consulting and customisation services</li><li>Develops technical skills within their primary domain and into other AVEVA product areas to assist in the growth of the technical team in the region</li><li>Provides industry specific consultancy, based upon related experiences to aid other members of the team to achieve successful product positioning.</li><li>Provides pre-sales support as required by line management.</li></ul><p><b>Essential requirements</b>&nbsp;</p><br><ul><li>Experience with Microsoft Windows Operating Systems.</li><li>Experience in Current versions of AVEVA InTouch and System Platform.</li><li>A sound understanding of HMI / SCADA solution architectures and industrial automation.</li><li>Domain experience in the implementation and use of process control utilized in the Food &amp; Beverage, Consumer Packaged Goods (CPG), Metals, or Discrete industry manufacturing space.</li><li>Experience as a Technical Support Engineer or related field practicing in support, design, development, and/or integration of process control and IT solutions for manufacturing.</li><li>BS degree in a respective Computer Science or Engineering field.</li><li>Excellent communication skills, written and verbal in English. Other languages will be considered a Plus</li><li>Collaboration mindset and ability to work in a virtual team environment towards a common goal.</li></ul><p><b>Desired skills</b>&nbsp;</p><br><ul><li>Experience with Microsoft SQL Server database development tools and languages (SQL, PL/SQL, T-SQL)</li><li>Experience with Microsoft SQL Server database administration</li><li>Experience with Microsoft Visual Studio, including VB.Net and/or C#</li></ul><p><b>Commercial at AVEVA</b>&nbsp;</p><br><p>Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.&nbsp;</p><br><p>If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.&nbsp;</p><br><p>Find out more: <span>https://www.aveva.com/en/about/careers/</span>&nbsp;</p><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.&nbsp; Background checks will be conducted in accordance with local laws and may, subject to those laws, &nbsp;include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.&nbsp; Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br>&nbsp;<br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>

Egy Bell is hiring CS IMS Solution Architect for a multinational telecommunications company. Responsibilities:Provide prompt and professional technical support to customers via phone, email, chat and our standard ticketing system, and make sure the customer is updated regularly. Diagnoses, research, troubleshoot and identify solutions to software issues. Ask customers targeted questions to have a clear understanding of the customer’s problem. Track customer’s system, hardware, and software issues through to resolution, within agreed time limits (respect the various SLAs). Properly escalate unresolved system software issues to software developers. Provide prompt and accurate feedback to customers including actions of fix and RCA. Refer to internal knowledge base or external resources to provide accurate tech solutions. Ensure all issues are properly logged. Prioritize and manage several open issues at one time. Follow up with customers to ensure their systems are fully functional after troubleshooting. Prepare accurate and timely reports. Document technical knowledge in the form of articles and manuals to enrich the support knowledge base and generate reports on support activities and trends. Stay updated with new technologies, product updates, and industry trends. Provide feedback and suggestions for improving support processes and tools. Requirements:Bachelor’s degree in IT, Computer Science, Telecommunications, or similar.3-10 years of experience in maintaining and troubleshooting microservices-based applications deployed across multiple servers at customer sites. Fluency in English is a must, (French and Italian languages are a plus) MCPTT / MCX knowledge LTE/5G QoS, priority, and pre-emption IMS / SIP signaling Experience with mission-critical or safety-critical networks Excellent problem-solving and troubleshooting skills. Ability to manage multi-tasking and prioritize effectively. Ability to work independently and as part of a team under general supervision.

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Job purpose</h4> <p>The IT Supervisor oversees the daily operations of the IT department, ensures the stability and security of the company’s network infrastructure, and manages the IT support team. This role is critical in maintaining high system availability, managing hardware/software deployments, and supporting the technological needs of the Ras El Hekma property.</p> <h4>Key responsibilities & duties</h4> <p><strong>1. Infrastructure & system maintenance</strong><br> Supervise the installation, configuration, and maintenance of servers, networks (LAN/WAN), Wi-Fi, and telecommunications systems.<br> Monitor system performance to ensure maximum uptime and resolve technical bottlenecks immediately.<br> Manage backup procedures, disaster recovery plans, and data integrity protocols.</p> <p><strong>2. Team leadership & helpdesk support</strong><br> Lead, mentor, and schedule the daily tasks of the IT technical support team.<br> Act as the escalation point for complex technical issues reported by staff or guests.<br> Ensure technical support tickets are resolved efficiently and within agreed service levels (SLAs).</p> <p><strong>3. Security & compliance</strong><br> Implement and enforce company cybersecurity policies, firewalls, antivirus compliance, and access controls.<br> Conduct regular system audits to identify potential vulnerabilities or unauthorized software installations.</p> <p><strong>4. Inventory & vendor management</strong><br> Maintain an accurate inventory of all hardware assets, software licenses, and IT peripherals.<br> Coordinate with external IT vendors and internet service providers (ISPs) for procurement, maintenance, and system upgrades.</p> <h4>Qualifications</h4> <h4>Job requirements & qualifications</h4> <p><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, or a related field.<br> <strong>Experience:</strong> 3–5 years of experience in IT support, with at least 1–2 years in a senior or supervisory capacity (experience in hospitality or large-scale property operations is a strong plus).<br> <strong>Technical certifications:</strong> CCNA, MCSA, CompTIA Network+/Security+, or ITIL certifications are highly preferred.<br> <strong>Core skills:</strong><br> - Strong knowledge of network administration, active directory, firewalls, and VoIP systems.<br> - Excellent troubleshooting skills across Windows/macOS environments and hardware.<br> - Strong leadership, time management, and communication skills in both English and Arabic.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

About Us: Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 149k+ professionals across 90+ countries helping 1100+ clients, Tech M provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.<br>Job Details Experience: 2 – 4 years<br>Job Summary:The Onsite Service Delivery Manager (SDM) will act as the primary interface between the client and delivery organization, ensuring seamless execution of IT services in alignment with contractual SLAs, KPIs, and business objectives. This role is responsible for service governance, stakeholder engagement, operational performance, escalation management, and continuous improvement, while coordinating closely with offshore teams, vendors, and internal stakeholders.<br>Key responsibilities:Provide technical point of contact for customers’ incidents. Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner. Perform technical escalations to different Problem Management teams in line with company procedure and case/incident excellence. Perform and own technical management escalations in line with company procedure and case excellence policy. Obtain and document data integrity issues and ensure getting valid Reason for Outage (RFO) when applicable and to note it in detail and gain agreement to incident closure by customer or Service desk representative.<br>Experience required:Excellent customer service skills Networking basics (LAN & WAN protocols & Technologies) Interpersonal and communication skills. Time management. Ability to work under pressure and deal with multiple tasks. Problem solving skills. Language skills (Proficient in Spoken and Written French OR German)<br>Educational background: Bachelor of Science /Computer Engineering (E&TC, IT, CS). Cisco certificate at least CCNA, (CCNP plus) <br>How To Apply:It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application! Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Provide strong technical support in transmission</li> <li>Ensure proper and timely handling of individual/global complaints related to transmission area</li> <li>Development, report and implementation of enhancement projects and work streams</li> <li>Implement preventive software correction packages on transmission nodes to solve transmission network problems</li> <li>Provide troubleshooting, analysis & problem solution for critical situations</li> <li>24x7 2nd line support on call for transmission network emergencies reported by internal customers, to fix critical problems</li> <li>Attending on site events if needed</li> <li>Implement and report transmission network activities to management for proper follow-up</li> <li>Follow the escalation & reporting procedure in due time</li> <li>Attend all assigned trainings, sessions, or workshops</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>BSc in telecom engineering</li> <li>Minimum 6 years of experience in relevant field</li> <li>Strong IP knowledge, CCNP knowledge is a must (BGP, ISIS, OSPF, MPLS and L3VPN)</li> <li>Good understanding of MW planning basics</li> <li>Good knowledge of MW nodes includes Ericsson, Huawei and SAIE or equivalent</li> <li>Good knowledge of BH nodes/routers: HU or equivalent</li> <li>Good understanding for the GSM/3G/4G network</li> <li>Python programming knowledge is a plus</li> <li>Automation & scripting tools developing experience is a plus</li> <li>Good communication/management skills</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p><strong>Together we can.</strong></p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Us Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for Computer Science engineers with PhD diploma to contribute to advanced AI model evaluation projects focused on reasoning-heavy computer science challenges.<br> In this role, you will help assess and improve frontier AI systems by creating complex conceptual problems and evaluating the quality of AI-generated reasoning across multiple CS domains.<br> You will work on topics such as algorithms , systems design , databases , cybersecurity , computer networks , distributed systems , and other advanced undergraduate to PhD-level computer science areas.<br> The ideal candidate combines strong theoretical foundations with the ability to critically analyze technical reasoning, edge cases, assumptions, and solution correctness.<br> CONTRACT: Contractor assignment (12-week project), paid per completed task COMMITMENT: 20-40 hours/week with minimum 4 hours PST overlap LOCATION: Remote — Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Pakistan, Indonesia, Kenya, Nigeria, Turkey, Vietnam PROCESS: 1 Online Test + 1 Interview NOTE : Accepted candidates need to go through criminal background check before starting work.<br> Responsibilities Design advanced computer science problems focused on reasoning and conceptual understanding Create structured reference solutions with clear logic and technical explanations Evaluate AI-generated answers for correctness, reasoning quality, completeness, and clarity Identify edge cases, logical flaws, and weak reasoning patterns in model outputs Review complex topics across algorithms, systems, databases, networking, security, and theory Contribute to benchmark and evaluation quality improvements Provide detailed feedback to support AI model training and evaluation Collaborate with researchers and reviewers on problem refinement Maintain high-quality standards and consistent evaluation methodology PhD in Computer Science or a closely related field (completed or in progress) Strong theoretical and problem-solving background across advanced CS domains Ability to design conceptual and reasoning-heavy technical problems Strong understanding of algorithms, systems, databases, networking, or cybersecurity Excellent written English communication skills Strong analytical skills and attention to technical detail Ability to critically evaluate reasoning, assumptions, and solution validity</span> </div>

Job Summary:We are seeking a highly motivated and skilled IT Technical Support Specialist to join our team. The successful candidate will play a crucial role in ensuring the efficient operation of our IT infrastructure and providing exceptional technical support to our employees.<br>Key Responsibilities:Provide technical support to end-users. Diagnose and resolve technical problems related to computers, servers, and other peripherals. Configure and maintain network devices to ensure optimal network performance and security. Assist with the setup and maintenance of MFP (Multi-Function Printers). Communicate effectively with employees in both English and Arabic to provide clear and helpful guidance. Troubleshoot and support Microsoft Office 365 and other Microsoft products. Utilize ITSM tool to manage and track support requests, incidents, and changes. Collaborate with external vendors and service providers as needed. Assist with IT asset management and inventory tracking. Stay current with technology trends and security best practices. Provide training and workshops to users to enhance their technical proficiency. Contribute to the development and maintenance of IT documentation and knowledge base.<br>Skill Requirements:Experience At least 3 years of experience as an IT Help Desk or Technical Support. Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent work experience). Proficiency in configuring and maintaining Fortinet and Cisco network devices. Fluent in both English and Arabic, with excellent verbal and written communication skills. Experience with Microsoft 365. Familiarity with Fortinet is a plus. Strong problem-solving skills and the ability to work under pressure. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. A proactive attitude and willingness to learn and adapt to new technologies.<br>Work Conditions:Reports to: IT Manager Location: Degla,Maadi, Cairo

Job Summary:We are seeking a skilled and motivated IT Engineer to join our team and provide technical support, maintain IT infrastructure, and ensure the smooth operation of all technology systems within the organization. The ideal candidate will have strong knowledge of hardware, software, networking, cybersecurity, and IT systems management, with the ability to troubleshoot issues efficiently and support business operations.<br>Key Responsibilities:Install, configure, maintain, and troubleshoot computer hardware, software, operating systems, and network systems. Provide technical support to employees and resolve IT-related issues in a timely and professional manner. Manage and maintain servers, networks, user accounts, and IT equipment. Monitor system performance, security, and data backup procedures. Support the implementation and maintenance of IT policies, procedures, and cybersecurity measures. Manage Microsoft 365, email systems, and enterprise applications. Assist in IT infrastructure upgrades, system improvements, and technology projects. Maintain accurate documentation of IT assets, configurations, and troubleshooting procedures. Coordinate with external IT vendors and service providers when required.<br>Qualifications & Requirements:Bachelor’s degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Engineer, System Administrator, or similar role. Strong knowledge of networking concepts (LAN/WAN, TCP/IP, VPN, Wi-Fi, switches, and routers). Experience with Windows operating systems, Microsoft Office 365, and IT support tools. Knowledge of cybersecurity practices, data protection, and backup solutions. Strong troubleshooting and problem-solving skills. Excellent communication skills and ability to work effectively with different departments. Relevant IT certifications such as CCNA, Comp TIA A+, Microsoft Certified, or similar are preferred.<br>Preferred Candidate Profile:Detail-oriented, proactive, and able to work independently. Strong analytical and organizational skills. Ability to manage multiple priorities in a fast-paced business environment.<br>We are looking for a professional who can contribute to building a reliable, secure, and efficient IT environment that supports the company’s growth and operational excellence.

Company Description Resolve provides comprehensive network solutions tailored to organizations ranging from small startups to large corporations. The company focuses on supporting businesses that do not have dedicated IT staff, offering reliable expertise to optimize and maintain their networks. Resolve’s mission is to bridge the technology gap for its clients, ensuring stable, secure, and efficient IT infrastructure. Team members collaborate closely with customers to deliver practical solutions and ongoing support that enable businesses to focus on their core operations. Working at Resolve offers the opportunity to make a direct impact on clients’ daily productivity and long-term growth. Role Description The Information Technology Support Specialist is a full-time hybrid role based in New Cairo, with some flexibility for work from home. The specialist will provide day-to-day technical support for end users, including diagnosing and resolving hardware, software, and network issues. Responsibilities include responding to help desk tickets, setting up and configuring desktop computers and related peripherals, and supporting operating systems and common business applications. The role involves monitoring system performance, documenting incidents and resolutions, and escalating complex issues when necessary. The specialist will also assist with routine maintenance, updates, and user training to ensure a stable and secure IT environment. Qualifications Strong Technical Support and Help Desk Support skills for handling user inquiries and service requests. Proficient Troubleshooting abilities for resolving hardware, software, and network problems efficiently. Hands-on experience with Desktop Computers, including installation, configuration, and maintenance. Solid foundation in Information Technology concepts, systems, and basic networking. Effective communication and customer service skills, with the ability to explain technical issues clearly. Ability to prioritize tasks, manage time, and work independently in a hybrid environment. Experience with ticketing systems and documentation of support activities. Relevant IT certifications (e.g., Comp TIA A+, Network+) or a degree/diploma in IT, Computer Science, or a related field are beneficial.