branch manager Jobs in Egypt

Company DescriptionXuru Stays is a hybrid hospitality operator offering professionally managed, apartment-style rentals with hotel-like services for tourists and corporate guests. Founded by a successful Airbnb host, the company focuses on Egypt’s growing short-term rental market and the demand for standardized, high-quality residential accommodation. By connecting homeowners with this demand in strategic locations, Xuru Stays helps maximize returns on property investments. Supported by a robust technology stack, the team optimizes operations while ensuring sustained profitability for homeowners and reliable, comfortable stays for guests. Role Description To be responsible for welcoming guests, managing check-in and check-out processes, and ensuring a smooth stay through proactive communication and support. The Specialist will handle guest inquiries and requests in person, via phone, and digital channels, addressing issues promptly and professionally to maintain high satisfaction levels. Day-to-day tasks include coordinating with housekeeping supervisors and maintenance teams, updating reservation details, documenting guest feedback, and assisting with local information or recommendations. The role also involves maintaining accurate records, following company procedures, and representing Xuru Stays’ standards of service and hospitality. Guest Experience Excellence Ensure guests receive timely, professional, and personalized service across all communication channels. Monitor guest interactions to maintain high service quality and brand standards. Identify opportunities to enhance guest satisfaction and improve the overall guest journey. Ensure adherence to service level agreements (SLAs) and response time targets. Ensure team members are knowledgeable about company policies, systems, and hospitality best practices. Systems & Process Management Monitor and ensure proper utilization of all operational systems, including PMS, CRM, OTA extranets, booking platforms, communication tools, and internal systems. Verify the accuracy of reservations, guest profiles, and operational records. Identify system-related issues and coordinate with relevant departments for resolution. Qualifications Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field. Minimum experience in hospitality, guest relations, reservations, customer service, or short-term rental operations. Professional communication skills with excellent Phone Etiquette and clear spoken and written English and Arabic. Availability to work flexible shifts, including evenings, weekends, and holidays as needed. Strong analytical and problem-solving abilities. Proficiency in platform (Airbnb, Booking.com, Expedia), and Microsoft Office. Ability to work under pressure and manage multiple priorities.

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, specializing in high value-based and innovative customer-focused services. The company customizes outsourcing solutions to meet each client’s unique business needs, helping them focus on their core operations while better serving their own customers. ETISAL International emphasizes global coverage, cultural understanding, and industry best practices to deliver consistent, high-quality service. The organization values human capital, transparency, flexibility, integrity, and a strong passion for exceeding client expectations. Continuous improvement of management and operational standards is central to the company’s vision of industry leadership. Role Description The Inbound Customer Service Agent role is a full-time, on-site position based in Cairo. In this role, the agent handles incoming calls and inquiries, provides accurate information, and resolves customer issues in a professional and timely manner. The agent maintains detailed records of interactions, follows established procedures, and escalates complex cases when needed. Daily tasks include ensuring a positive customer experience, meeting performance targets, and collaborating with team members and supervisors to improve processes and service quality. The role requires clear communication in English at a B2 level and adherence to company policies and service standards. Qualifications Ability to deliver strong customer service and customer support in an inbound contact center environment. Skills in enhancing customer satisfaction and customer experience through effective communication and problem-solving. Experience working as customer service representatives or in similar customer-facing roles. B2 level proficiency in English, with clear verbal and written communication. Strong listening skills, patience, and a professional, customer-oriented attitude. Ability to work on-site in Cairo on a full-time schedule, including shifts if required. Basic computer literacy and ability to learn CRM and call center systems quickly. Previous experience in BPO or call center environments is an advantage; high school diploma or equivalent required, further education is a plus. Compensation & Benefits Competitive base salary based on experience and qualifications – up to 19,000 EGPMonthly performance incentives – up to 3,500 EGPAttendance bonus – 500 EGP per month Comprehensive Social & Medical Insurance Fully funded paid training program Rotational shifts – last shift ends at 9 PM (no overnight shifts)2 rotational days off per week Clear career progression and promotion pathways Professional, supportive, and performance‑driven work environment Prime office location: Maadi, Cairo

Company Description Alorica is a global customer experience (CX) company that partners with brands to design and deliver services that build long-term customer relationships. With 100,000 professionals across 17 countries, Alorica supports more than 250 brands in over 75 languages. The company combines proven performance, industry expertise, and advanced technology to create innovative, results-driven customer experiences. Alorica is known for challenging convention, maintaining deep client relationships, and living its values of integrity and authenticity. Team members are encouraged to be curious, creative, connected, and committed to delivering exceptional service.<br>Role Description This full-time, on-site Travel Agent role is based in Giza and focused on supporting customers with B2 level English proficiency or higher. The Travel Agent will assist customers in planning and booking travel arrangements, including flights, accommodations, car rentals, and related services, while ensuring a smooth and positive experience. Daily responsibilities include handling inquiries via phone or digital channels, providing accurate information on travel options, processing reservations, and resolving issues or changes in bookings. The role also involves recommending suitable travel solutions, promoting special offers, and supporting sales targets through professional and empathetic customer interactions. Travel Agents are expected to follow company procedures, use reservation systems effectively, and collaborate with team members and supervisors to meet performance goals.<br>Qualifications<br> Strong customer service skills, including active listening, clear communication, and problem-solving abilities. Experience with reservations and travel arrangements, such as booking flights, hotels, and related services. Knowledge of car rental and associated travel services, with the ability to recommend appropriate options to customers. Sales skills, including the ability to identify customer needs, upsell relevant services, and meet or exceed targets. B2 or higher English proficiency, with the ability to communicate confidently in spoken and written English. Comfort with computer systems, reservation platforms, and multi-channel customer support tools. Strong attention to detail, accuracy in data entry, and ability to follow standard operating procedures. Ability to work on-site in Giza on a full-time schedule, including potential shifts, weekends, or holidays as required. Previous experience in travel, hospitality, tourism, or contact center environments is an advantage. Relevant post-secondary education or recent graduation in a related field (e.g., tourism, business, languages) is beneficial.

Company Description Data Flow Group is a global provider of specialized Primary Source Verification solutions, background screening, and immigration compliance services that help organizations mitigate risk and make informed decisions. The company combines high data security, advanced technology, rigorous processes, and qualified research analysts with a worldwide network of over 100,000 issuing authorities to verify credentials directly from primary sources. Data Flow adheres to leading regulatory standards, including JCI, ISO, and GDPR, ensuring trusted and compliant services. Headquartered in Dubai with offices across multiple regions, Data Flow serves clients in more than 200 countries with multilingual, locally tailored services. The company also collaborates with expert language partners to enhance its ability to process documents and certificates in various languages.<br>Role Description The Contact Center Specialist – English is a full-time, on-site role based in Giza. This role involves handling inbound and outbound calls, emails, and other customer interactions to support applicants and clients using Data Flow’s verification and compliance services. The specialist responds to inquiries, provides clear and accurate information, and guides customers through processes while adhering to contact center protocols and performance metrics. Daily responsibilities include using IVR and contact center systems, logging and updating records, escalating complex cases when needed, and ensuring service levels and quality standards are met. The role also requires collaborating with team members and supervisors to continuously improve customer satisfaction and operational efficiency.<br>Qualifications Strong contact center skills, including Contact Center Operations and IVR usage, with experience handling high volumes of customer interactions. Customer-focused abilities, including Customer Service and Customer Satisfaction, with a track record of resolving issues and maintaining positive relationships. Excellent Communication skills in English, both spoken and written, with the ability to explain complex information clearly and professionally. Good computer literacy and ability to work with CRM or ticketing systems, contact center software, and standard office applications. Attention to detail, strong organizational skills, and the ability to follow structured processes and compliance guidelines. Ability to work on-site in Giza on a full-time basis, including shifts if required by business needs. Previous experience in a contact center, customer service, or similar environment is preferred. Diploma or bachelor’s degree in any discipline is an advantage, or equivalent practical experience.

Company Description Egyptian Drilling Company (EDC) is a leading provider of drilling services to the oil and gas industry in Egypt and the region. The company operates a modern fleet of drilling rigs and is committed to safe, efficient, and environmentally responsible operations. EDC focuses on developing technical talent and providing structured training and career development opportunities for its workforce. The company promotes a culture of teamwork, continuous improvement, and adherence to international industry standards, making it an attractive workplace for individuals seeking long-term careers in drilling operations.<br>Role Description The Assistant Driller is a full-time, on-site role based in Suez, supporting the Driller in the safe and efficient operation of the drilling rig and associated equipment. Day-to-day responsibilities include monitoring drilling parameters, assisting with the operation and maintenance of heavy equipment, and ensuring compliance with company safety procedures and industry standards. The role involves supervising and coordinating activities on the drill floor, supporting the implementation of drilling programs, and participating in routine inspections of equipment and well conditions. The Assistant Driller collaborates closely with rig crew members, service providers, and supervisors to maintain safe working conditions, minimize downtime, and achieve operational targets. The position requires readiness to work in a rotational schedule and in varying environmental conditions common to drilling operations.<br>Qualifications<br> <br>Demonstrated experience with heavy equipment operation and basic maintenance in an industrial or drilling environment. Knowledge of drilling operations and procedures, including general Drilling and Directional Drilling activities. Ability to perform routine Inspection of equipment, tools, and safety systems to ensure reliable and safe operation. Understanding of Oil & Gas industry practices, standards, and safety requirements, particularly related to drilling rigs. Technical diploma or degree in mechanical, petroleum, or related engineering field, or equivalent practical experience. Strong commitment to health, safety, and environmental (HSE) practices, with willingness to follow all safety guidelines and participate in safety trainings. Effective communication skills and ability to work cooperatively within a diverse rig crew and multidisciplinary teams. Physical ability to perform demanding tasks in outdoor and offshore/onshore rig environments, including working at heights and in confined spaces as required. Basic understanding of rig equipment systems (pumps, mud systems, hoisting equipment) and willingness to learn advanced operational techniques. Flexibility to work rotational shifts and adapt to changing operational needs and schedules.

Company Description Data Flow Group is a global provider of specialized Primary Source Verification, background screening, and immigration compliance services that help organizations reduce risk and make informed decisions about applicants and registrants. The company leverages high data security standards, advanced technology, rigorous processes, qualified research analysts, and a network of over 100,000 issuing authorities to verify credentials directly from primary sources. Data Flow adheres to leading international regulatory standards, including JCI, ISO, and GDPR, ensuring reliability and compliance in all verification activities. Headquartered in Dubai, the Group operates offices worldwide and serves clients in more than 200 countries, offering multilingual, locally tailored services supported by expert language partners.<br>Role Description This full-time, on-site Contact Center Specialist role is based in Giza. The Contact Center Specialist will handle inbound and outbound customer interactions via phone, email, and other channels, providing accurate information about Data Flow’s verification services and processes. Responsibilities include resolving inquiries, addressing concerns, and guiding applicants and clients through required steps while following established contact center procedures and service level agreements. The role involves using IVR and contact center systems to manage queues, document interactions, and escalate complex cases appropriately. The specialist is expected to maintain high standards of customer satisfaction, contribute to continuous improvement initiatives, and collaborate with team members and supervisors to ensure consistent, high-quality service.<br>Qualifications Candidates should possess skills in Contact Center Operations and IVR, including familiarity with call routing, queue management, and contact center tools. Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on empathy, problem-solving, and relationship building. Candidates should possess excellent Communication skills, both verbal and written, and be able to interact clearly and professionally with diverse customers. Relevant experience in a contact center, customer support, or service-oriented environment is highly beneficial. Ability to work on-site in Giza, Smart Village manage time effectively, and handle high volumes of customer interactions. Comfort with using CRM or ticketing systems and basic computer applications; prior experience in verification, compliance, or similar fields is an advantage. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is a plus.

We’re Hiring Site Manager – Data Center Projects<br>Location: GCC / Gulf Countries Experience: 15+ Years Industry: Data Center / MEP / Construction<br>About the Role<br>We are looking for an experienced Site Manager – Data Center Projects to lead and manage site construction, installation, testing, commissioning, integrated systems testing, operational readiness, and project handover activities across Data Center projects in the GCC region.<br>((Key Responsibilities))<br>• Provide overall leadership for site construction, installation, testing, commissioning, and handover activities.• Manage site teams, commissioning teams, supervisors, subcontractors, and vendors.• Ensure project delivery within budget, schedule, quality, and contractual requirements.• Act as the primary site representative toward the client, consultant, authorities, and project stakeholders.• Lead installation activities covering Electrical, Mechanical, ELV, ICT, Security, BMS, EPMS, SCADA, Fire Alarm, Fire Suppression, Controls, and Data Center Infrastructure.• Lead and coordinate Level 4 Integrated Systems Testing (IST) activities and validate Sequence of Operations (SOO).• Manage Level 5 performance testing, operational validation, load bank testing, black building tests, and emergency scenario simulations.• Ensure compliance with HSE policies, local regulations, client requirements, and international standards.• Manage punch lists, deficiencies, issue resolution, retesting, and final project closeout.• Maintain commissioning documentation, risk registers, event trackers, and progress reports.• Coordinate client witnesses, consultants, OEM representatives, and commissioning agents.• Ensure completion of turnover packages, O&M manuals, as-built drawings, training records, and final client acceptance.<br>Requirements<br>• 15+ years of overall experience in construction, MEP, commissioning, or Data Center projects.• Proven experience in Data Center projects, preferably with major international clients or contractors.• Strong experience in installation, commissioning, IST, performance testing, and operational readiness.• Strong knowledge of Electrical and Mechanical systems, BMS, EPMS, UPS, generators, cooling systems, fire protection, and critical infrastructure.• Proven leadership and project/site management skills.• Strong communication, coordination, problem-solving, and decision-making abilities.• Experience working in the GCC / Middle East region.• Bachelor’s degree in Engineering or a related technical field.• Relevant professional certifications in Project Management, HSE, or Commissioning are an advantage.<br>What We Offer<br>• Opportunity to work on major Data Center projects across the GCC.• Competitive salary package.• Professional growth and international project exposure.<br>How to Apply<br>Interested candidates are invited to send their updated CV to:<br>Email: Hr@smartpower.com.eg

About the Job:<br>The General Assembly Engineer is responsible for planning, optimizing, and supporting assembly operations to ensure the safe, efficient, and cost-effective production of vehicles/products according to quality standards and production targets. The role focuses on process improvement, problem-solving, productivity enhancement, and implementation of manufacturing best practices within the General Assembly area.<br>Responsibilities:<br>Health, Safety & Environment Ensure compliance with company safety regulations and procedures. Promote a strong safety culture and proactively identify and mitigate risks. Support ergonomic evaluations and workplace safety initiatives. Lead incident investigations and implement corrective actions to prevent recurrence. Production Support:Drive accountability for performance, discipline, and adherence to operational standards. Monitor daily assembly operations and ensure production targets are achieved. Ensure consistent delivery of Safety, Quality, Cost, and Delivery (SQCD) objectives. Support line balancing and manpower optimization activities. Ensure smooth production flow and minimize downtime. Coordinate with production supervisors to resolve operational issues. Lead immediate response to production issues, including line stoppages and bottlenecks. Process Improvement:Analyze assembly processes and identify opportunities for continuous improvement. Implement Lean Manufacturing, Kaizen, and waste reduction initiatives. Conduct cycle time studies and optimize workstation layouts. Develop and update Standard Operating Procedures (SOPs) and Work Instructions. Built In Quality:Ensure production output meets defined quality standards and customer expectations. Investigate assembly defects and implement corrective and preventive actions. Support root cause analysis activities using tools such as 5 Why, Fishbone Diagram, and PDCA. Work closely with Quality Engineers to improve Direct Run Rate and reduce rework. Ensure compliance with product quality standards and customer requirements. Equipment and Tool Management: Support installation and commissioning of assembly equipment and tooling. Coordinate preventive maintenance activities with the Maintenance team. Evaluate tooling requirements and recommend improvements. Project Management Participate in new model launches and production ramp-up activities. Support manufacturing feasibility studies and process validation. Coordinate engineering changes and process updates. Reporting and Analysis: Monitor and report assembly KPIs, including: Productivity Efficiency Throughput Defect Rate Rework Rate Downtime Prepare technical reports and presentations for management review.<br>Qualifications:<br>Bachelor’s degree in Automotive engineering, Mechanical engineering, Industrial Engineering, Mechatronics Engineering, or related field.1-3 years of experience in manufacturing or assembly operations. Experience in automotive manufacturing is preferred. Six Sigma Certification is preferred. (Yellow Belt or Green Belt). IATF 16949 Background is preferred.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with services in software development, analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and outcomes. The company places strong emphasis on its people and culture, recognizing that its success is driven by those who work with and for the organization. Joining Flairs Tech means being part of a diverse, growth-oriented environment with a focus on high-quality service and continuous improvement.<br>Role Description As a French Travel Advisor at Flairs Tech, you will support customers in French, handling inquiries and providing end-to-end assistance with travel arrangements such as flights, hotels, and other services. You will respond to customer requests via phone, email, and chat, offer tailored travel recommendations, and ensure that bookings, changes, and cancellations are processed accurately. On a daily basis, you will work to resolve issues, manage customer expectations, and maintain high levels of customer satisfaction in line with company standards. This is a full-time hybrid role based in Qesm El Maadi, where you will spend part of your time working on-site and part of your time working from home, depending on business needs. You will collaborate with your team and supervisors to meet performance targets and contribute to a positive customer experience.<br>Qualifications<br> Candidates should possess strong customer service and customer satisfaction skills, with a focus on resolving issues and building long-term relationships. Candidates should possess excellent communication skills in French and good communication skills in English, both written and verbal. Candidates should possess hands-on experience with travel arrangements and working in or with a travel agency or similar environment. Candidates should possess strong problem-solving abilities, attention to detail, and the capacity to manage multiple requests efficiently. Candidates should ideally have previous experience in customer support, hospitality, tourism, or related fields, as well as good computer literacy and familiarity with CRM or booking systems. Candidates should be able to work on-site in Qesm El Maadi in a hybrid setup, demonstrate flexibility for shifts, and maintain a professional, inclusive approach when dealing with diverse customers.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Use Your Power for Purpose</b></p><br><br><br><p>As part of a team of Labeling Operations Managers (LOMs), you will be a LOM Associate in International Labeling Operations at Pfizer, where you will play a crucial role directly contributing to the improvement of patients' lives. Your work will ensure that our products are accurately labeled, meeting regulatory requirements and providing essential information to healthcare professionals and patients. This role offers a unique opportunity to make a tangible impact on global health while working with a team of dedicated professionals.</p><br><br><br><p><b>What You Will Achieve</b></p><br><br><br><p>In this role, you will:</p><br><br><ul><li>Support preparation of labeling documents to ensure regulatory compliance.</li><li>Coordinate with cross-functional teams to gather necessary labeling information.</li><li>Support the maintenance of accurate records of labeling changes and approvals.</li><li>Support the development and implementation of labeling strategies.</li><li>Facilitate timely submission of labeling documents to regulatory authorities.</li><li>Contribute to project tasks and milestones, organizing work to meet deadlines.</li><li>Learn and apply basic team effectiveness skills within the immediate work team.</li><li>Make decisions within limited options to resolve basic problems under supervision.</li><li>Work in a structured environment using established procedures and seek guidance from colleagues.</li><li>Have work regularly reviewed for technical judgment, completeness, and accuracy, relying on supervisor's judgment.</li></ul><br><p><b>Here Is What You Need</b> (Minimum Requirements)</p><br><br><br><ul><li>A BA/BS degree with 3+ years of experience</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>Basic understanding of regulatory requirements for labeling</li><li>Strong organizational skills</li><li>Excellent written and verbal communication skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail and accuracy</li><li>Ability to manage multiple tasks simultaneously </li><li>Basic project management skills</li></ul><br><p><b>Bonus Points If You Have</b> (Preferred Requirements):</p><br><br><ul><li>Experience in the pharmaceutical or biotechnology industry</li><li>Familiarity with labeling software and databases</li><li>Knowledge of global labeling regulations</li><li>Experience with electronic document management systems </li><li>Strong interpersonal skills </li><li>Strong analytical skills</li><li>Ability to interpret and apply regulatory guidelines</li><li>Effective problem-solving skills</li><li>Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including&nbsp;risk management and ethical use</li></ul> <br>Work Location Assignment: Hybrid<br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Regulatory Affairs<br><br><br> </div>

<p><p><strong>Company description</strong><br> Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <p><strong>Job description</strong><br> Oversee kids and teenager club operations across multiple hotels, resorts, and hospitality destinations within the region.<br> Establish and maintain operational standards, policies, procedures, and brand guidelines.<br> Conduct regular site visits, operational reviews, and quality assurance audits.<br> Design and implement innovative recreational, educational, cultural, sports, wellness, and entertainment programs for children and teenagers.<br> Develop age-specific activities that encourage creativity, learning, social interaction, and physical engagement.<br> Ensure strict adherence to child safeguarding policies and procedures.<br> Maintain compliance with local regulations, licensing requirements, and hospitality industry standards related to child care and recreation.<br> Recruit, train, coach, and mentor kids club managers, supervisors, and activity coordinators.<br> Develop regional training programs focused on child engagement, guest service, safety, and leadership skills.<br> Conduct performance evaluations and talent development initiatives.<br> Assist in preparing and managing regional budgets for kids and teenager club operations.<br> Monitor operational expenses and resource utilization.<br> Build strong relationships with hotel leadership teams, recreation departments, and guest experience managers.<br> Address escalated guest concerns and ensure timely resolution.<br> Monitor guest satisfaction scores and implement continuous improvement initiatives.<br> Benchmark programs against hospitality industry best practices.</p> <p><strong>Qualifications</strong></p> <ul> <li>Minimum 5 years of experience in children's recreation, youth programming, hospitality recreation, education, or family entertainment.</li> <li>Minimum 3 years of management experience.</li> <li>Experience overseeing multiple locations or regional operations is preferred.</li> <li>Experience in hotels, resorts, cruise lines, theme parks, family entertainment centers, or similar environments is highly desirable.</li> <li>Child and adolescent development principles.</li> <li>Program design and activity planning.</li> <li>Child safeguarding and risk management.</li> <li>Hospitality guest service standards.</li> <li>Leadership and team development.</li> <li>Budgeting and operational management.</li> <li>Conflict resolution and problem-solving.</li> <li>Strong communication and presentation skills.</li> <li>Cultural awareness and adaptability.</li> <li>Microsoft Office and operational reporting systems.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Production Planning &amp; Execution Execute daily and weekly production plans in line with business requirements.<br> Monitor production activities to ensure production targets are achieved.<br> Allocate manpower, machines, and materials efficiently across production lines.<br> Monitor production schedules and adjust operations based on changing priorities or operational constraints.<br> Ensure timely completion of production orders while maintaining product quality.<br> Operational Excellence Monitor production performance and identify opportunities to improve efficiency and reduce downtime.<br> Implement continuous improvement initiatives to increase productivity and minimize waste.<br> Optimize machine utilization and labor productivity.<br> Ensure production KPIs are achieved and corrective actions are taken when necessary.<br> Quality &amp; Food Safety Compliance Ensure all production activities comply with GMP, HACCP, ISO, and company quality standards.<br> Work closely with the Quality team to resolve production-related quality issues.<br> Ensure proper implementation of food safety procedures across all production lines.<br> Support internal and external audits and implement corrective actions when required.<br> Team Leadership &amp; Workforce Management Lead, supervise, and develop Production Supervisors, Team Leaders, and Operators.<br> Plan workforce allocation according to production priorities.<br> Monitor employee performance and provide coaching and feedback.<br> Promote a culture of safety, accountability, teamwork, and continuous improvement.<br> Identify training needs and support employee development.<br> Equipment &amp; Maintenance Coordination Ensure production equipment is operated safely and efficiently.<br> Coordinate with the Maintenance Department to schedule preventive and corrective maintenance activities.<br> Report equipment breakdowns and operational issues promptly.<br> Monitor equipment performance to reduce downtime.<br> Reporting &amp; Documentation Prepare daily, weekly, and monthly production reports.<br> Monitor and report production KPIs, including output, efficiency, downtime, waste, and labor productivity.<br> Maintain accurate production records and documentation.<br> Provide regular operational updates and recommendations to the Plant Manager.<br> Social insurance coverage Education Bachelor's degree in Engineering, Food Technology, Industrial Engineering, Manufacturing, or a related field.<br> Experience 5–7 years of experience in production within the food manufacturing industry.<br> Minimum 2 years of experience in a supervisory or section head position.<br> Technical Knowledge Strong knowledge of production planning and manufacturing operations.<br> Good understanding of GMP, HACCP, ISO 22000, and food safety standards.<br> Experience with ERP systems is preferred.<br> Knowledge of Lean Manufacturing, 5S, and Continuous Improvement methodologies is an advantage.<br> Competencies Leadership and people management.<br> Production planning and execution.<br> Problem-solving and analytical thinking.<br> Decision-making and accountability.<br> Communication and coordination skills.<br> Time management and organizational skills.<br> Ability to work under pressure.<br> Continuous improvement mindset.<br> Strong focus on safety, quality, and operational excellence.<br></span> </div>

<p>Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You play an important role in the department, maintaining systems and performing tasks and activities that support our continuous improvement (CI) processes and culture. You help with data collection, ensure its accuracy, promote CI progress and keep track of the department KPI scorecards.</p><p>How you will contribute</p><p>You will:</p><ul><li>Provide training on CI tools and techniques. You will also help departments follow our established daily management system (DMS)</li><li>Help teams collect data or extract it from the system to support CI activities and the DMS</li><li>Facilitate root-cause analysis to address identified losses and departmental KPI scorecard gaps</li><li>Establish new work standards to sustain improvement</li><li>Train and qualify colleagues on CI tools and new work standards resulting from CI activities</li></ul><p>What you will bring</p><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>CI and high-performance work systems experience</li><li>Strong facilitation and communication skills to support team discussions on CI activities</li><li>Application of lean and/or TPM tools in a factory or operations environment</li><li>Ability to manipulate and validate data in manual and automated systems</li><li>Mastery of Excel and other data analytics tools</li><li>Organized and disciplined to support and educate on the DMS process</li><li>Logical and structured thinking to extract insights from data</li></ul><p>More about this role</p><p>What you need to know about this position:</p><p>The IL6S Engineer is responsible for optimizing manufacturing processes to maximize performance, eliminate losses, improve capability, and ensure process stability through Identification, Eradication, &amp; Prevention. You will act as a technical problem solver, data-driven analyst, and change agent to ensure sustainable process performance and capability building at front line.</p><p>What extra ingredients you will bring:</p><ul><li>Loss Identification: Identity and understanding sporadic losses within front line leaders. Accountable for chronic losses identification through weekly, monthly and quarterly exercise</li><li>Loss Eradication: Drive and teach structured basic problem-solving for sporadic losses. Accountable for structured advance problem-solving for chronical losses. Lead, train and collaborate in Focused Improvement initiatives for productivity commitments Support breakdown analysis with technical expertise</li><li>PM Loss Prevention: Standardize best operating conditions thru develop Standard Operating Procedures (SOPs). Implement visual management and control plans. Ensure sustainment through audits and governance.</li><li>IL6S Pillar Integration and Capability Building: Partner with Autonomous Maintenance (AM) to define process control points. Support Planned Maintenance (PM) with technical input. Train operators and supervisors on process fundamentals, Coach teams in structured problem-solving. Develop technical documentation and training materials.</li></ul><p>Education / Certifications:</p><p>Bachelor's degree in mechanical/electrical engineering (Preferably Production/Industrial)</p><p>Job specific requirements:</p><ul><li>Bachelor s degree in: Mechanical Engineering, Electrical Engineering (Preferred: Production / Industrial Engineering)</li><li>0-1 years of experience in a manufacturing or production environment.</li><li>Good knowledge or hands-on exposure to: Lean / TPM / Continuous Improvement tools (e.g., 5S, RCA, Kaizen, CIL, CL, AM/PM)</li><li>Strong skills in: Microsoft Excel, PowerPoint, Power Bi</li><li>Interest in digitalization and process improvement</li><li>Strong problem-solving and analytical thinking</li><li>Good communication skills and ability to work effectively on the shop floor</li><li>Eager to learn, proactive, and self-driven</li></ul><p>Travel requirements: None</p><p>Work schedule: Full-Time</p><p>No Relocation support available</p><p>Business Unit Summary</p><p>Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.</p><p>Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p>Job Type Regular</p><p>Process excellence Business Capability</p><p><strong>Desired Candidate Profile</strong></p><p>The IL6S Engineer is responsible for optimizing manufacturing processes to maximize performance, eliminate losses, improve capability, and ensure process stability through Identification, Eradication, &amp; Prevention. You will act as a technical problem solver, data-driven analyst, and change agent to ensure sustainable process performance and capability building at front line.</p><p>What extra ingredients you will bring:</p><ul><li>Loss Identification: Identity and understanding sporadic losses within front line leaders. Accountable for chronic losses identification through weekly, monthly and quarterly exercise</li><li>Loss Eradication: Drive and teach structured basic problem-solving for sporadic losses. Accountable for structured advance problem-solving for chronical losses. Lead, train and collaborate in Focused Improvement initiatives for productivity commitments Support breakdown analysis with technical expertise</li><li>PM Loss Prevention: Standardize best operating conditions thru develop Standard Operating Procedures (SOPs). Implement visual management and control plans. Ensure sustainment through audits and governance.</li><li>IL6S Pillar Integration and Capability Building: Partner with Autonomous Maintenance (AM) to define process control points. Support Planned Maintenance (PM) with technical input. Train operators and supervisors on process fundamentals, Coach teams in structured problem-solving. Develop technical documentation and training materials.</li></ul><p>Education / Certifications:</p><p>Bachelor's degree in mechanical/electrical engineering (Preferably Production/Industrial)</p><p>Job specific requirements:</p><ul><li>Bachelor s degree in: Mechanical Engineering, Electrical Engineering (Preferred: Production / Industrial Engineering)</li><li>0-1 years of experience in a manufacturing or production environment.</li><li>Good knowledge or hands-on exposure to: Lean / TPM / Continuous Improvement tools (e.g., 5S, RCA, Kaizen, CIL, CL, AM/PM)</li><li>Strong skills in: Microsoft Excel, PowerPoint, Power Bi</li><li>Interest in digitalization and process improvement</li><li>Strong problem-solving and analytical thinking</li><li>Good communication skills and ability to work effectively on the shop floor</li><li>Eager to learn, proactive, and self-driven</li></ul>

We are looking for an experienced Quality Manager to lead and manage the complete Quality function at a manufacturing facility in 10th of Ramadan City. The Quality Manager will have overall responsibility for Quality Assurance (QA), Quality Control (QC), and the company’s ISO Management Systems, ensuring that products, manufacturing processes, and company procedures consistently meet customer requirements, internal standards, and applicable ISO requirements. Key Responsibilities:Lead the overall QA & QC functions across the company. Manage and develop the Quality team, including QC Engineers, Supervisors, Inspectors, and QA personnel. Lead the implementation, certification, maintenance, and continuous improvement of ISO 9001, ISO 14001 & ISO 45001 management systems. Ensure readiness for external certification, surveillance and customer audits, and lead internal audit programs. Ensure effective incoming, in-process and final product inspection and testing. Establish and maintain quality control plans, inspection standards, testing methods, SOPs and quality procedures. Monitor product quality, rejection, scrap, rework, FPY and other key Quality KPIs. Lead Root Cause Analysis, NCRs, CAPA and problem-solving activities for internal and customer quality issues. Lead investigation and closure of customer complaints, ensuring effective corrective actions and prevention of recurrence. Ensure products comply with customer specifications, drawings and applicable standards. Work closely with Production, Planning, Maintenance, R&D, Purchasing and other departments to improve process capability and product quality. Drive a strong quality culture on the shop floor, with regular production-floor follow-up rather than managing quality only through documentation. Coordinate with customers, suppliers, auditors and certification bodies on quality-related matters.<br>Job Requirements Bachelor’s degree in Engineering, Chemist or a relevant technical discipline.8–10 years of Quality experience in manufacturing, with proven experience in a managerial or leadership capacity. Strong practical experience with Quality Assurance and Quality Control, not only ISO documentation. Strong knowledge and hands-on implementation experience with ISO 9001. Experience with ISO 14001 and ISO 45001 is highly preferred. ISO 9001 Lead Auditor certification is preferred. Strong knowledge of RCA, CAPA, SPC, internal auditing, process control and continuous improvement, Lean Six Sigma. Experience dealing with customer complaints and external/customer audits. Experience in plastics, PVC, extrusion, rubber, home appliances components or similar manufacturing industries is an advantage. Strong leadership, communication, analytical and problem-solving skills. Good command of English and Microsoft Office; ERP Odoo experience is preferred. Location: 10th of Ramadan City Industry: PVC, Rubber & Gasket Manufacturing

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>We’re looking for an&nbsp;<strong>Assistant Manager</strong><strong>&nbsp;Demand Planning&nbsp;</strong>to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br> <br> This role requires you to organise the forecasting demand of supplies to stores, create POs for replenishment and maintaining availability in the stores, with a team of demand planners to manage Back Office data.</p><br><br><ul><li>Organize the transition to 3PL, manage relations, and secure Talabat with Egypt best practices.</li><li>Be accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports</li><li>Manage stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC</li><li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</li><li>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization</li><li>Be able to provide solutions and initiatives to solve problems with stocks in the warehouse and stores</li><li>Guidance to store supervisors and admins to ensure smooth workflow</li><li>Guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</li></ul><br>What you need to be successful<br><ul><li>Strong knowledge of the fundamentals of demand planning, as well as the ability to work on demand forecasting from A-Z</li><li>Experience in FMCG in demand planning and replenishment is a must</li><li>Experience in Warehouse management or 3PL partner relation is a must</li><li>Data and detail-oriented, and tech-savvy</li><li>Ability to guide senior-level executives and manage the expectations of multiple stakeholders</li><li>Ability to lead, coordinate, and facilitate the work of others; have supervisory responsibilities</li><li>Ability to take a broad perspective to problems and spot new, less obvious solutions</li><li>Ability to perform a variety of the most complex tasks and/or lead one or more teams</li><li>Be able to use knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

HEPCA IS HIRING | GENERAL MANAGER – SOLID WASTE & TREATMENT SECTOR<br>Lead the Future of Sustainable Waste Management in the Red Sea HEPCA (Hurghada Environmental Protection and Conservation Association) is seeking an experienced and visionary General Manager – Solid Waste & Treatment Sector to lead one of the largest environmental operations in the Red Sea Governorate. This is a senior leadership position responsible for driving the strategic direction, operational excellence, and continuous development of HEPCA's Solid Waste Management and Treatment Sector. The successful candidate will oversee waste collection, transportation, treatment, recycling, landfill operations, and environmental compliance while contributing to the organization's mission of protecting the Red Sea and promoting sustainable development.<br>About HEPCAThe Hurghada Environmental Protection and Conservation Association (HEPCA) is one of the Middle East's leading environmental NGOs, established in 1992 to protect the Red Sea's unique marine and terrestrial ecosystems. HEPCA works closely with the Red Sea Governorate, the Egyptian Environmental Affairs Agency (EEAA), national parks, governmental authorities, tourism stakeholders, and international partners to implement sustainable environmental programs that protect biodiversity, improve waste management systems, and support responsible tourism. Today, HEPCA operates one of the largest integrated solid waste management systems in the Red Sea Governorate, serving communities, businesses, and tourism destinations while advancing environmental sustainability.<br>Position General Manager – Solid Waste & Treatment Sector???? Location: Hurghada, Red Sea Governorate, Egypt???? Employment Type: Full-Time (On-site)<br>Key Responsibilities The General Manager will provide strategic and operational leadership for the entire Solid Waste & Treatment Sector by:Leading the planning, implementation, and continuous improvement of solid waste management and treatment operations. Managing all collection, transportation, sorting, recycling, treatment, and final disposal activities. Developing and executing long-term operational and strategic plans aligned with HEPCA's environmental objectives. Managing large multidisciplinary teams, field operations, supervisors, and department managers. Overseeing fleet management, maintenance programs, operational logistics, and infrastructure. Developing annual budgets and monitoring financial performance to maximize operational efficiency. Establishing and monitoring Key Performance Indicators (KPIs) across all operational activities. Ensuring full compliance with Egyptian environmental regulations, occupational health & safety standards, and international best practices. Identifying opportunities for process optimization, digital transformation, automation, and operational innovation. Preparing operational reports, performance analyses, and strategic recommendations for senior management and governmental partners. Building and maintaining strong relationships with governmental authorities, municipalities, private sector partners, donors, and local communities. Supporting public awareness initiatives and community engagement programs that promote sustainable waste management practices. Leading crisis management, operational risk assessments, and emergency response planning.<br>Qualifications The ideal candidate should possess:Education Bachelor's degree in Environmental Engineering, Environmental Science, Waste Management, Public Administration, Engineering, Business Administration, or a related field. A Master's degree (MBA, Environmental Management, Engineering Management, or related discipline) is highly preferred. Experience Minimum 10 years of professional experience in solid waste management, environmental services, municipal services, or related industries. At least 5 years in a senior leadership or executive management position. Proven experience managing large operational teams and field-based services. Demonstrated expertise in:Waste collection Transportation Waste treatment Recycling Landfill management Resource recovery Experience in operational planning, budgeting, fleet management, procurement, and performance management. Previous experience working with NGOs, environmental organizations, municipalities, or government projects is highly desirable.<br>Required Skills We're looking for a leader who demonstrates:Strong strategic thinking and business planning abilities. Exceptional leadership and people management skills. Excellent project and operations management capabilities. Strong analytical, decision-making, and problem-solving skills. Experience implementing continuous improvement initiatives. Knowledge of environmental legislation and occupational health & safety regulations. Strong communication, negotiation, and stakeholder management skills. Ability to lead organizational change and inspire high-performing teams. High level of integrity, accountability, and commitment to environmental sustainability. Technical Skills Microsoft Office Suite ERP or Operations Management Systems Project Management Software Data Analysis and Reporting Tools Knowledge of GIS or environmental monitoring systems is an advantage. Languages Professional fluency in English is required. Arabic is highly desirable. Why Join HEPCA? At HEPCA, you'll have the opportunity to:Lead one of Egypt's most impactful environmental operations. Drive innovation in sustainable waste management. Work alongside government agencies, international organizations, and environmental experts. Make a measurable impact on protecting the Red Sea and improving quality of life for local communities. Be part of a mission-driven organization committed to conservation, sustainability, and environmental excellence. Ready to Make an Impact? If you're passionate about environmental leadership and have the experience to transform solid waste management operations, we'd love to hear from you.???? Apply Now Please send your CV to:info@hepca.orgSubject: General Manager – Solid Waste & Treatment Sector<br><br>Join HEPCA and help build a cleaner, more sustainable future for the Red Sea.#HEPCA #Hiring #General Manager #Solid Waste #Waste Management #Environmental Leadership #Environmental Jobs #Sustainability #Circular Economy #Operations Management #Egypt Jobs #Red Sea #Environmental Conservation #Leadership #NGOJobs

<p>Develop and implement robust safety programs and policies tailored to Egyptian regulations and industry standards, ensuring full compliance. Conduct thorough site inspections and risk assessments specific to Egyptian construction environments, identifying and mitigating hazards effectively. Review all subcontractors' Health and Safety (H&amp;S) plans and measures on a daily basis, ensuring alignment with Egyptian safety regulations and project-specific requirements. Provide guidance and support to project managers and site supervisors on safety protocols, including the selection and proper use of locally available personal protective equipment (PPE). Lead safety training sessions for employees and subcontractors, emphasizing adherence to Egyptian safety regulations and cultural norms. Investigate incidents and near misses, meticulously documenting findings and proposing corrective actions in alignment with Egyptian safety laws and practices. Collaborate with project teams to review construction plans and specifications, addressing safety concerns within the context of Egyptian construction practices and regulations. Stay abreast of emerging safety trends and technologies relevant to the Egyptian construction industry, integrating updates into existing safety programs where applicable. Serve as a liaison with Egyptian regulatory agencies and external stakeholders, ensuring timely reporting and adherence to local safety requirements. Participate in pre-construction meetings and site-specific safety planning sessions, providing expert guidance to mitigate risks inherent to Egyptian construction sites. Implement proactive measures to prevent accidents, including regular safety audits, toolbox talks, and on-the-job coaching for workers. Mentor and coach junior safety personnel, sharing knowledge and expertise to enhance safety practices and foster professional growth within the Egyptian construction sector.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in engineering, specifically in a field relevant to construction, such as Civil Engineering, Mechanical Engineering, or related discipline, from an accredited institution in Egypt.</li><li>Professional certification as a Safety Engineer, recognized by Egyptian authorities, such as the Certified Safety Professional (CSP) or equivalent.</li><li>Minimum of 20 years of experience in construction safety management within Egypt, with a proven track record of successfully implementing safety programs and policies on construction sites.</li><li>In-depth knowledge of Egyptian safety regulations and standards applicable to the construction industry, with the ability to interpret and ensure compliance with local laws and requirements.</li><li>Strong leadership skills with the ability to effectively lead and mentor a team of safety professionals, as well as influence and engage stakeholders at all levels of the organization.</li><li>Excellent communication skills in both Arabic and English, with the ability to convey complex safety concepts and requirements to diverse audiences.</li><li>Proficiency in using safety management systems and software tools commonly used in the construction industry in Egypt, such as SAP, Primavera, or equivalent.</li><li>Proven ability to conduct thorough site inspections, risk assessments, and accident investigations, with strong analytical and problem-solving skills.</li><li>Extensive experience in reviewing subcontractors' Health and Safety (H&amp;S) plans and measures, along with implementing proactive measures to prevent accidents and ensure a safe working environment on construction sites.</li><li>Additional certifications or training in specialized areas of construction safety, such as Construction Health and Safety Technician (CHST), Occupational Health and Safety Administration (OSHA), or NEBOSH International General Certificate in Occupational Health and Safety (IGC), would be highly advantageous.</li><li>Demonstrated proficiency in emergency response planning, crisis management, and first aid procedures specific to construction sites in Egypt.</li><li>Comprehensive understanding of construction methodologies, equipment, and materials used in the Egyptian context, with the ability to assess and address safety risks associated with each.</li></ul>

<p><h4>Company description</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p> <p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p> <h4>Job description</h4> <p><strong>1. Operational excellence & quality control</strong></p> <ul> <li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li> <li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li> <li>Coordinate seamlessly with the front desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li> <li>Partner closely with the engineering/maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li> </ul> <p><strong>2. Team leadership & talent development</strong></p> <ul> <li>Manage, motivate, and mentor a team of supervisors, room attendants, and public area cleaners.</li> <li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li> <li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li> <li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li> </ul> <p><strong>3. Inventory management & cost control</strong></p> <ul> <li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li> <li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li> <li>Oversee the hotel's lost & found procedures, ensuring strict documentation and safekeeping of guest property.</li> </ul> <p><strong>4. Guest experience</strong></p> <ul> <li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li> <li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li> </ul> <h4>Qualifications</h4> <p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p> <p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p> <p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p> <h4>Additional information</h4> <ul> <li>Good communication and customer contact skills</li> <li>Service oriented with an eye for details</li> <li>Ability to work effectively and contribute in a team</li> <li>Self-motivated and energetic</li> <li>Well-presented and professionally groomed at all times</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>· Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p><br><p>· Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p><br><p>· Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><br><p>Team Leadership &amp; Development:</p><br><p>· Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</p><br><p>· Training &amp; Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</p><br><p>· Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><br><p>Quality Control &amp; Inspections:</p><br><p>· Inspect Rooms &amp; Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</p><br><p>· Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><br><p>Inventory &amp; Supplies Management:</p><br><p>· Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</p><br><p>· Laundry Operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><br><p>Guest Service &amp; Relations:</p><br><p>· Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</p><br><p>· Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><br><p>Health &amp; Safety Compliance:</p><br><p>· Maintain Health &amp; Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</p><br><p>· Hygiene &amp; Cleanliness Standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><br><p>Administrative Support &amp; Reporting:</p><br><p>· Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</p><br><p>· Budget &amp; Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><br><p>Collaboration with Other Departments:</p><br><p>· Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</p><br><p>· Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People &amp; Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People &amp; Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning &amp; Talent Development &amp; Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&amp;L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p>&nbsp;The <b>Network Planning Manager</b> is a critical role responsible for ensuring that our products are available in the right place, at the right time, and in the right quantity.</p><br><br><p>In the MEA region, this role is uniquely challenging and exciting. You are the "conductor" of the supply chain, synchronizing production schedules with sales requirements to deliver world-class service levels.</p><br><p><b><u>Key Responsibilities:</u></b></p><br><p>·&nbsp; <b>Supply Orchestration:</b> Convert demand forecasts into robust supply plans. Coordinate with MEA factories to ensure sufficient stock coverage across all Non-MEA markets.</p><br><p>·&nbsp; <b>S&amp;OP+ Leadership:</b> Lead the <b>Step 3 (Supply Review)</b> of the Mars S&amp;OP+ process. Highlight potential supply gaps, labor constraints, or material shortages and propose actionable solutions to the leadership team.</p><br><p>·&nbsp; <b>Inventory Management:</b> Balance the "Golden Triangle": maintaining high service levels (Case Fill Rate) while minimizing inventory holding costs and reducing "Write-Offs" (SLOBs) due to expiry—a critical task in the MEA heat.</p><br><p>·&nbsp; <b>Production &amp; Capacity Planning:</b> Partner with Site Planners to optimize production runs. Ensure the regional network is prepared for seasonal peaks, such as the high-demand periods for Ramadan or Diwali.</p><br><p>·&nbsp; <b>Continuous Improvement:</b> Drive the "Efficiency" principle by identifying ways to reduce lead times and improve agility within the supply chain.</p><br><p>·&nbsp; <b>Cross-Functional Collaboration:</b> Act as the primary point of contact between Demand Planning, Sales, and Logistics to resolve supply-demand imbalances.</p><br><p>·&nbsp; <b>Pipeline Visibility:</b> Drive end-to-end visibility of the "pipeline" for affiliates. This involves communicating clear ETAs for shipments, managing "vessel tracking" expectations, and proactively alerting local teams to potential "Out of Stock" (OOS) risks.</p><br><p>·&nbsp; <b>Standardization of Planning Horizons:</b> Ensure all MEA affiliates adhere to the global Mars S&amp;OP+ calendar. You will coach local supply planners on best practices, ensuring that their 24-month demand signals are accurate enough to drive long-term factory capacity decisions.</p><br><p>·&nbsp; <b>New Activity Management:</b> Partner with Affiliate Marketing and Sales for <b>Innovation &amp; Quitting (I&amp;Q)</b>. You will manage the supply side of new product launches (NPI) and old product phase-outs to ensure zero waste and 100% on-time availability for launch dates in each local market.</p><br><p>·&nbsp; <b>KPI Alignment:</b> Hold regular performance check-ins with affiliate supply teams to track <b>CFR (Case Fill Rate)</b> and <b>Inventory Health</b> at a market level, identifying root causes for deviations and driving corrective action plans.</p><br><p><b><u>The jobholder will work closely with:</u></b></p><br><p>- Dispatch Planner</p><br><p>- Logistics &amp; Clearance</p><br><p>- Commercial Buyers (Raws and Logistics)</p><br><p>- ATLAS inbound FE</p><br><p>- Activity coordinator</p><br><p>- Third party warehouse manager and supervisors</p><br><p>- Production Team</p><br><p>- Q&amp;FS Team</p><br><p>- Finance Team</p><br> </div>