Branch Supervisor Jobs - Sharkia Egypt

<ul><li><p>Loading workshop ( distribute workload to technician )</p></li><li><p>Coordinate with DC fleet Supervisor &nbsp;to determine workshop daily loa</p></li><li><p>Following &nbsp;and record Job Orders and technician maintenance time</p></li><li><p>Following &nbsp;job orders parts availability with fleet WHs</p></li><li><p>Following completion of job order and record final control notes</p></li><li><p>Analysis fleet workshop operation data</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education</strong></p></li><li><p>Bachelor's degree /High Institute or equivalent</p></li><li><p><strong>Skills</strong></p></li><li><p>Technical Knowledge of VANs Maintenance (Preferred Previous experience 2-3 Years)</p></li><li><p>Computer Skills (Preferred SAP experience)</p></li><li><p>Communication skills<br>&nbsp;</p></li></ul><p></p>

<p>Sales Supervisor – Sharkia \ Dakahlia Governorates</p><p>Responsible for opening new sales outlets and providing technical product presentations to home appliance dealers across the assigned areas, achieving sales targets and driving regional growth, as well as managing customer credit and accounts receivable.</p><p><strong>Requirements</strong></p><p>Minimum 3 years of experience in outdoor sales, preferably in home appliances.</p><p>Good knowledge of home appliance dealers in Eastern and Dakahlia Governorates.</p><p>Car ownership is preferred.</p><p>Strong personality with excellent communication and relationship-building skills with customers.</p>

<p>- Supervise cleaning operations for the factory and administrative buildings.<br>- Lead and manage the cleaning team and supervisor.<br>- Oversee employee transportation for three shifts, ensuring smooth daily operations.<br>- Handle and resolve transportation issues promptly.<br>- Coordinate with car service offices and transportation vendors.<br>- Follow up with catering providers to ensure quality and timely meal delivery.<br>- Manage rental agreements and maintenance schedules for vehicles and equipment.<br>- Monitor vehicle/equipment conditions and ensure proper servicing documentation.<br>- Track logistics and facility expenses and prepare management reports.<br>- Ensure compliance with safety, hygiene, and company standards.</p>

<ul><li><p>Oversee daily warehouse activities, including receiving, storing, and shipping of products.</p></li><li><p>Supervise and coordinate the activities of warehouse staff.</p></li><li><p>Ensure inventory accuracy through regular audits and cycle counts.</p></li><li><p>Implement and enforce safety and security procedures.</p></li><li><p>Maintain the cleanliness and organization of the warehouse.</p></li><li><p>Coordinate with other departments to ensure timely order fulfillment.</p></li><li><p>Train and evaluate warehouse employees.</p></li><li><p>Monitor performance metrics and implement improvements as needed.</p></li><li><p>Handle administrative tasks such as scheduling, reporting, and documentation.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>bachelor's degree.</p></li><li><p>Minimum of 5 years of experience in warehouse operations.</p></li><li><p>Previous experience as a warehouse supervisor.</p></li><li><p>Strong working knowledge of warehouse operations and management.</p></li><li><p>Proficiency in Microsoft Office and data entry software.</p></li></ul><p></p>

<ul><li>Prepare the Monthly, quarterly, and yearly financial reporting.</li><li>Reviewing trial balance to ensure the accuracy, reconciling transactions, and resolving discrepancies.</li><li>Drive and direct all Finance team for GL accounts.</li><li>Prepare and analyses prepaid expenses, accrued expenses, and provisions.&nbsp;</li><li>Mange all the PPE, Capex, Capitalizations, and run deprecation on monthly basis.</li><li>Assist in quarter reviewing activities and assist in annual external auditing activities by providing necessary information and requested documentation.</li><li>Manage IFRS 16.</li><li>Executes activities related to his/her function in safe and environmental methods.</li><li>Follow up with Supply Chain departments to make sure that GRN has been done on time and invoices has been submitted to finance on time.</li><li>Follow up for all the advance payments with the related invoices on monthly basis and ensure the settled payments.</li><li>Conduct monthly reconciliation with major suppliers.</li><li>Executes Taxing reports, VAT on monthly basis and Tax holdings on quarterly basis.</li><li>Manages the Social Security taxes.</li><li>Handles the salary wadges.</li><li>To perform any other duties assigned by his direct supervisor / manager.</li><li>Full commitment to HSE requirements and to halt any work activities that are incompatible with these standards.</li><li>Authority to make decisions regarding actions that may impact the environment or occupational health and safety.</li></ul>

<p>For FMCG multinational company , we are currently seeking a highly skilled and experienced <strong>production engineer</strong> to join our team.</p><p><strong>Duties:</strong><br><strong>•</strong> Achieve daily and weekly production targets while ensuring products meet quality and customer standards.<br><strong>•</strong> Improve productivity, minimize waste and downtime, and maximize Overall Equipment Effectiveness (OEE).<br><strong>•</strong> Operate and adjust automated confectionery production lines and equipment (e.g., sieves, mills, metal detectors).<br><strong>•</strong> Troubleshoot process and equipment issues to optimize labor, machine utilization, and material efficiency.<br><strong>•</strong> Plan and manage labor schedules, shifts, and rotations effectively.<br><strong>• </strong>Ensure full compliance with quality, food safety, HACCP, hygiene, and environmental standards.<br><strong>• </strong>Lead continuous improvement initiatives to enhance efficiency and reduce operational costs.<br><strong>•</strong> Support performance analysis and implement corrective and preventive actions in coordination with the Production Supervisor.<br><strong>•</strong> Ensure smooth and clear communication during shift handovers, performing regular quality and sensory checks (texture, taste, appearance).<br><strong>•</strong> Supervise cleaning and sanitation activities to maintain excellent hygiene conditions.</p><p><br>&nbsp;</p><p><strong>Requirements</strong></p><p>&nbsp;</p><p><strong>Qualifications</strong>:</p><p>• <strong>Bachelor’s degree in Engineering</strong> (preferably <strong>Mechanical</strong>, <strong>Production</strong>, or <strong>Industrial Engineering</strong>).<br>• <strong>2–5 years of experience in confectionery or food production</strong> is a must.<br>• Solid knowledge of <strong>Lean Manufacturing</strong> principles.<br>• Understanding of <strong>5S</strong> and <strong>Lean Six Sigma</strong> techniques.<br>• Excellent command of <strong>English</strong> (spoken &amp; written).<br>• <strong>ERP user</strong>, preferably <strong>SAP</strong>.</p><p>&nbsp;</p><p><strong>Required Skills:</strong><br><strong>• </strong>Strong organizational and time management skills.<br><strong>• </strong>Very good communication and interpersonal abilities.<br><strong>• </strong>Solid data analysis and problem-solving skills.</p>

<p><strong>About Intertrade</strong></p><p>Intertrade Co. is a leading Egyptian manufacturer specializing in PVC compounds, refrigerator door gaskets, magnetic strips, and sealing solutions. We are looking for a proactive and detail-oriented <strong>HR Supervisor</strong> to support our growing organization by managing core HR operations while helping improve our HR systems and processes.</p><p></p><ul><li><p>Manage the end-to-end monthly and bi-weekly payroll process, ensuring accuracy, confidentiality, and timely execution.</p></li><li><p>Handle all personnel activities including employee files, contracts, probation, resignations, terminations, social insurance, labor office requirements, and compliance with Egyptian Labor Law.</p></li><li><p>Administer compensation and benefits programs, maintain salary records, and support annual salary reviews, promotions, and incentive programs.</p></li><li><p>Coordinate the company's Performance Management System (PMS), including KPI tracking, performance appraisal cycles, probation evaluations, and performance documentation.</p></li><li><p>Lead recruitment activities including manpower requests, job postings, CV screening, HR interviews, interview coordination, reference checks, job offers, and onboarding.</p></li><li><p>Maintain and update employee records, HR databases, attendance, leave balances, and other HR documentation.</p></li><li><p>Prepare regular HR reports and dashboards covering payroll, headcount, turnover, absenteeism, recruitment, overtime, and other HR KPIs.</p></li><li><p>Support the development and continuous improvement of HR policies, procedures, forms, and workflows to enhance operational efficiency.</p></li><li><p>Work closely with department managers to support workforce planning, employee relations, and HR initiatives.</p></li><li><p>Utilize advanced Microsoft Excel and HR systems to analyze data, automate reports, and improve HR processes.</p></li><li><p>Assist in HR projects related to organizational development, employee engagement, Total Rewards, and HR digitalization initiatives.</p></li></ul><p></p>

<p><strong>Arab Otsuka Nutraceuticals Co., S.A.E. (AON)</strong> is a <strong>Japanese multinational company</strong> and an affiliate of <strong>Otsuka Pharmaceutical Co., Ltd.</strong>, specializing in innovative nutraceutical and health products, including <strong>ORONAMIN C</strong>. AON operates the <strong>Otsuka Robeki Factory in 10th of Ramadan City</strong>, serving the Egyptian market with plans for regional expansion.<br></p><p>We are looking for an experienced <strong>GL Supervisor</strong> to oversee General Ledger activities within our <strong>manufacturing environment</strong>, ensuring accurate accounting, timely month-end closing, reconciliations, and financial reporting. Experience in <strong>FMCG, Pharmaceutical, Nutraceutical, or manufacturing industries</strong> is highly preferred.<br></p><h3>Key Responsibilities</h3><ul><li><p>Supervise and execute <strong>General Ledger activities</strong> and ensure accurate and complete accounting records.</p></li><li><p>Lead <strong>monthly and annual closing activities</strong>, including journal entries, accruals, prepayments, amortization, and closing adjustments.</p></li><li><p>Ensure accurate posting and allocation of transactions to the appropriate <strong>GL accounts and cost centers</strong>.</p></li><li><p>Prepare and review <strong>account reconciliations and analyses</strong>, ensuring completeness and accuracy.</p></li><li><p>Monitor and analyze <strong>manufacturing and operational expenses</strong> and ensure proper accounting treatment.</p></li><li><p>Prepare and review <strong>monthly financial and management reports</strong>.</p></li><li><p>Monitor and reconcile <strong>bank accounts, cash transactions, advances, and other balance sheet accounts</strong>.</p></li><li><p>Ensure all expenses and invoices are properly recognized and recorded within the required deadlines and in line with approved SOPs.</p></li><li><p>Follow up on <strong>intercompany transactions and reconciliations</strong> where applicable.</p></li><li><p>Support the Finance Manager / Financial Controller during <strong>internal and external audits</strong> and provide required documentation.</p></li><li><p>Ensure compliance with company accounting policies, procedures, internal controls, and applicable accounting standards.</p></li><li><p>Analyze financial data and operational costs to support <strong>cost control and business decision-making</strong>.</p></li><li><p>Support manufacturing and supply chain teams with financial analysis and performance indicators.</p></li><li><p>Identify opportunities for <strong>process improvement, automation, and efficiency enhancement</strong> within accounting operations.</p></li><li><p>Lead, coach, and develop GL team members to ensure high performance and continuous improvement.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in <strong>Accounting, Finance, or related field</strong>.</p></li><li><p><strong>4–7 years of accounting experience</strong>, including 2+ years in <strong>GL/Senior Accounting/Supervisory</strong> roles.</p></li><li><p>Strong experience in <strong>GL, month-end closing, reconciliations, financial reporting, and cost accounting</strong>.</p></li><li><p>Manufacturing experience, preferably in <strong>FMCG, Pharmaceutical, or Nutraceutical</strong> industries.</p></li><li><p>Good knowledge of <strong>IFRS, internal controls, and audit principles</strong>.</p></li><li><p>Proficiency in <strong>SAP and Advanced Excel</strong>.</p></li><li><p>Very good <strong>English</strong> with strong analytical, leadership, and communication skills.</p></li></ul><p></p>

<p>We are looking for an experienced and results-driven <strong>Area Supervisor</strong> to manage and develop business operations across <strong>Sharqia Governorate</strong>. The role will be responsible for supervising field teams, expanding the company’s merchant/agent network, achieving business targets, and ensuring high-quality service and operational compliance.</p><h2>Key Responsibilities</h2><ul><li><p>Manage and supervise field sales/operations activities across the assigned area in Sharqia.</p></li><li><p>Lead, coach, and monitor the performance of field representatives and team members.</p></li><li><p>Achieve monthly and quarterly targets related to merchant/agent acquisition, activation, transactions, and revenue.</p></li><li><p>Identify and develop new business opportunities and potential merchants/agents within the territory.</p></li><li><p>Build and maintain strong relationships with merchants, agents, and key local partners.</p></li><li><p>Monitor market activity, competitors, pricing, and customer behavior and provide regular market insights.</p></li><li><p>Ensure proper onboarding, activation, and continuous engagement of merchants/agents.</p></li><li><p>Track team KPIs and prepare regular performance reports for management.</p></li><li><p>Conduct regular field visits to ensure team productivity and operational quality.</p></li><li><p>Ensure compliance with company policies, KYC requirements, operational procedures, and applicable FinTech regulations.</p></li><li><p>Coordinate with Sales, Operations, Customer Support, Risk, and Compliance teams to resolve field issues.</p></li><li><p>Identify operational challenges and implement corrective actions to improve performance and customer experience.</p></li><li><p>Manage the area efficiently and ensure optimal coverage of the assigned territory.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><p></p><h2>Requirements</h2><ul><li><p>Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field.</p></li><li><p><strong>2–4 years of experience</strong> in sales, field operations, merchant acquisition, fintech, payments, telecom, FMCG, or a similar industry.</p></li><li><p>Previous experience supervising or leading a field team is preferred.</p></li><li><p>Strong knowledge of the <strong>Sharqia market</strong> and local business environment.</p></li><li><p>Strong leadership, communication, negotiation, and problem-solving skills.</p></li><li><p>Target-oriented with strong analytical and reporting abilities.</p></li><li><p>Good knowledge of MS Office, especially Excel.</p></li><li><p>Ability to work extensively in the field and manage a geographically distributed team.</p></li><li><p>Valid driving license is a plus.</p></li></ul><h2>Key Performance Indicators (KPIs)</h2><ul><li><p>Merchant/Agent acquisition and activation.</p></li><li><p>Transaction volume and value.</p></li><li><p>Monthly target achievement.</p></li><li><p>Team productivity and attendance.</p></li><li><p>Merchant/Agent retention and engagement.</p></li><li><p>Territory coverage and new business growth.</p></li><li><p>Operational and compliance quality.</p></li><li><p>Customer and merchant satisfaction.</p></li></ul><h2>Location</h2><p><strong>Sharqia Governorate, Egypt</strong></p><h2>Reporting To</h2><p><strong>Area/Regional Manager</strong></p>

<p><strong>About Intertrade</strong></p><p>Intertrade Co. is a leading Egyptian manufacturer specializing in PVC compounds, refrigerator door gaskets, magnetic strips, and sealing solutions. We are looking for a proactive and detail-oriented <strong>HR Supervisor</strong> to support our growing organization by managing core HR operations while helping improve our HR systems and processes.</p><p></p><ul><li><p>Manage the end-to-end monthly and bi-weekly payroll process, ensuring accuracy, confidentiality, and timely execution.</p></li><li><p>Handle all personnel activities including employee files, contracts, probation, resignations, terminations, social insurance, labor office requirements, and compliance with Egyptian Labor Law.</p></li><li><p>Administer compensation and benefits programs, maintain salary records, and support annual salary reviews, promotions, and incentive programs.</p></li><li><p>Coordinate the company's Performance Management System &#40;PMS&#41;, including KPI tracking, performance appraisal cycles, probation evaluations, and performance documentation.</p></li><li><p>Lead recruitment activities including manpower requests, job postings, CV screening, HR interviews, interview coordination, reference checks, job offers, and onboarding.</p></li><li><p>Maintain and update employee records, HR databases, attendance, leave balances, and other HR documentation.</p></li><li><p>Prepare regular HR reports and dashboards covering payroll, headcount, turnover, absenteeism, recruitment, overtime, and other HR KPIs.</p></li><li><p>Support the development and continuous improvement of HR policies, procedures, forms, and workflows to enhance operational efficiency.</p></li><li><p>Work closely with department managers to support workforce planning, employee relations, and HR initiatives.</p></li><li><p>Utilize advanced Microsoft Excel and HR systems to analyze data, automate reports, and improve HR processes.</p></li><li><p>Assist in HR projects related to organizational development, employee engagement, Total Rewards, and HR digitalization initiatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Commerce, or a related field.</p></li><li><p>4–7 years of HR experience with strong exposure to Total Rewards, Payroll and Personnel.</p></li><li><p>Hands-on experience in Compensation &amp; Benefits, Performance Management, Recruitment, and HR Operations.</p></li><li><p>Manufacturing or industrial sector experience is highly preferred.</p></li><li><p>Strong knowledge of Egyptian Labor Law and Social Insurance regulations.</p></li><li><p>Advanced Microsoft Excel skills are required (Pivot Tables, XLOOKUP, INDEX/MATCH, advanced formulas, reporting).</p></li><li><p>Experience using HRIS or ERP systems; Odoo experience is a plus.</p></li><li><p>Excellent analytical, organizational, and communication skills.</p></li><li><p>High level of accuracy, confidentiality, ownership, and attention to detail.</p></li><li><p>Ability to manage multiple priorities and work effectively in a fast-paced environment.</p></li></ul><p></p>

1. Prepare sales invoices for customers including quantities and amounts, and deliver invoice copies with item values to the finance department. 2. Load the vehicle from its branch with a goods receipt. 3. Monitor customer balances through the customer card and provide products in case of stock shortages. 4. Prepare sales, competition, coverage, and productivity reports, including invoice copies and route pictures, and submit to the direct manager. 5. Collect company receivables and follow up on customer debts daily. 6. Know all information related to products and provide a thorough explanation to customers. 7. Ensure customer satisfaction with products and services through constant communication with customers, good handling, and presenting the product in the best ways. 8. Cover all customers across the geographical area by promoting the company’s products to current customers and attracting new customers. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance</li></ul>

Preparing chicken strips (Chicken Strips) according to approved standard specifications. Cutting chicken breasts into strips with the required dimensions and weights. Removing any defects or non-conforming parts during the cutting process. Adhering to targeted production rates while maintaining product quality. Using knives and cutting tools in a safe and proper manner. Maintaining cleanliness of tools and the work area according to cleaning and disinfection procedures. Adhering to standard operating instructions (SOPs) and food safety procedures. Using personal protective equipment while working. Sorting non-conforming products and reporting any non-conformities to the supervisor. Reducing waste during cutting operations and improving raw material yield. Collaborating with the team to achieve the daily production plan. Performing any other tasks related to the nature of the job assigned by the direct supervisor.<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social security, transportation allowance, meals, overtime</li></ul>

Operating the tablet press machine and preparing the device before operation. Setting production parameters such as: weight – hardness – thickness – appearance. Monitor the pressing process and ensure parameter stability throughout the operation. Perform initial and periodic cleaning of the press according to SOP procedures. Document all operating data in approved forms. Report any faults or deviations to the supervisor immediately. Ensure raw materials quality before use and inform the Quality Department if there are any notes.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning and Evening</li><li>Benefits: health insurance, social insurance, transportation allowance, meals, overtime</li></ul>

Operate equipment and production lines according to operating instructions. Prepare the production line before start-up and ensure its readiness. Monitor production progress and report any faults or stoppages as soon as they occur. Set simple machine settings according to supervisor instructions. Ensure product quality during operation and report any non-conforming products. Adhere to the daily production plan and achieve the production target. Maintain cleanliness and order of the work area and apply 5S principles. Comply with food safety, quality, health and safety procedures. Record operating and production data in the approved forms. Collaborate with maintenance, quality, and warehouse teams to ensure continuous operation. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: morning only</li><li>Benefits: health insurance, social security, transportation allowance, housing, overtime</li></ul>

Job Responsibilities: Following the workflow within production lines. Counting and recording production quantities accurately. Preparing and completing daily production reports and forms. Monitoring the implementation of the production plan according to the Planning Department's instructions. Coordinating with supervisors and reporting any notes or obstacles. Ensuring data accuracy and proper recording. Requirements: Medium or higher qualification. Experience in factories or production is preferred. Proficiency in dealing with numbers and recording. Accuracy and attention to detail are essential for the role. Ability to work in a team and withstand work pressure. Benefits: Competitive salaries. Incentives and bonuses for performance. Social insurance. Opportunities for training and development. Working hours: From Saturday to Thursday. Work location: 10th of Ramadan. Shuttle buses are available from: 10th of Ramadan Belbeis Abu Kabir Peace Square Bus Stop <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social insurance, transportation allowance, housing, overtime</li></ul>

Job description – Warehouse Assistant Wanted for a warehouse of a foreign clothing company, to assist in daily operations inside the warehouse, including: receiving goods and loading/unloading cartons. Moving, arranging and classifying products inside the warehouse. Preparing and assembling branch orders. Assisting the warehouse keeper in stocktaking and quantity checks. Maintaining organization and cleanliness of the warehouse. Performing some simple administrative tasks related to goods movement. Adhering to safety procedures and warehouse management instructions. Job requirements No prior experience in clothing warehouses required. Age 18 to 45 years. Ability to read and write. Ability to withstand physical effort and lift and move cartons. Commitment and punctuality in working hours. Preference for residence near Al Obour or Enshas and surrounding areas. Benefits: Net monthly salary of 16,000 EGP. Employment contract and social insurance from the first day of work. Health insurance. Transportation provided for employees. 9 working hours per day, with overtime available. Friday off. Location: Enshas – behind Obour City.<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning only</li><li>Benefits: Social insurance, transportation allowance, overtime</li></ul>

Loading and unloading goods, raw materials, and products. Moving items within warehouses and storage areas according to supervisor instructions. Arranging and organizing goods inside the warehouse to ensure easy access. Assisting in receiving, issuing, and inventory activities. Maintaining warehouse cleanliness and adhering to occupational safety and health instructions. Carrying out any other tasks related to warehouse work as assigned by the direct supervisor.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 5</li><li>Shifts: Morning only</li><li>Benefits: Health insurance, social insurance, meals, overtime</li></ul>

1. Review the mechanical installation of the panel and dimensions. 2. Ensure the required mechanical protection rating. 3. Verify the required copper dimensions according to the execution drawings. 4. Ensure the required mechanical subdivision is achieved. 5. Review electrical components according to the bill of materials and execution drawings. 6. Perform electrical tests and ensure safe operation. 7. Conduct the required tests according to standard specifications. 8. Prepare non-conformance reports in coordination with the direct supervisor. 9. Ensure implementation <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: mornings only</li><li>Benefits: health insurance, social insurance, transport allowance, meals</li></ul>

:Key Responsibilities• Supervise daily security operations and ensure proper coverage across all company locations.• Monitor the performance of security supervisors and officers, organize shifts, and assign duties efficiently.• Review security reports and incidents and take the necessary corrective actions.• Ensure the implementation of security policies and procedures to maintain a safe working environment.• Contribute to the protection of company assets, facilities, and employees from potential risks.• Coordinate with external security authorities and relevant parties when required.• Train, guide, and develop security personnel to enhance operational efficiency and discipline.• Ensure compliance with safety and emergency procedures across all sites.• Handle emergencies and crisis situations professionally and effectively.• Prepare periodic security reports and submit them to the Security Manager.:Requirements• Bachelor's degree or equivalent qualification.• Minimum 7 years of experience in Industrial Security.• Strong leadership, organizational, and field supervision skills.• Good knowledge of security procedures and risk management practices.• Proficiency in Microsoft Office and report preparation.• Military or police background is preferred.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: mornings only</li><li>Benefits: health insurance, social insurance, transport allowance, meals</li></ul>

Job Objective: Provide administrative support to the After-Sales Maintenance Department by organizing administrative tasks, following up on maintenance requests, preparing reports, and coordinating communication between customers, technicians, and various departments to ensure fast and efficient after-sales service. Responsibilities: - Receive and register maintenance and service requests and follow up on their status until closure. - Prepare work orders and monitor their execution with maintenance teams. - Coordinate between customers and the maintenance team to determine visit and service schedules. - Update customer data and maintenance records in the system. - Prepare periodic reports on department performance, ticket status, and performance indicators. - Monitor maintenance contracts and ensure compliance with renewal timelines and agreed services. - Follow up on spare parts requests and coordinate with relevant departments to ensure availability. - Maintain and organize documents, contracts, and department reports. - Follow up on invoices and administrative documents related to maintenance work in coordination with the concerned departments. - Respond to customer inquiries and escalate technical issues to specialists. - Adhere to company policies and procedures and perform any other tasks assigned by the direct supervisor. Qualifications: - Bachelor's degree in Business Administration or any related field. - 1 to 5 years of experience in administrative work, customer service, or administrative coordination, preferably in maintenance or technical services. - Proficiency in Microsoft Office programs, especially Excel, Word, and Outlook. - Familiarity with ERP systems or maintenance management systems is preferred. <p><strong>Additional Details</strong></p><ul><li>Job openings: 1</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, transportation allowance, meals</li></ul>