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<p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p>Job Description Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a Bachelor`s Degree.</li><li>Experience: At least 2 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Closely deal with all requests, problems, and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p>
<p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p>
<p>Handle guest complaints and find solutions. Report any problems that take time to solve to his or her direct manager and follow up on the matter.</p>
<p>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p>
<p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions, and problems, and find solutions to these.</p>
<p>Write down any comments, requests, suggestions, and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p>
<p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire, translate them into English, and share them with all of the department managers.</p>
<p>Identify the special days of guests such as birthdays, wedding anniversaries, etc., make the necessary organisation together with the related departments, and monitor the organisation.</p>
<p>Work in coordination with all departments and ensure the flow of necessary information.</p>
<p>Take all special orders from guests such as birthday cakes, flowers, etc., inform the necessary departments, and ensure that the order is delivered to the guest.</p>
<p>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication, etc. placed by guests are met as soon as possible.</p>
<p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p>
<p>Walk agency representatives and potential guests around the facility.</p>
<p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p>
<p>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the Food & Beverage Department.</p>
<p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager or Supervisor about the atmosphere.</p>
<p>Have detailed knowledge of all physical features of the facility as well as all activities and services offered at the facility.</p>
<p>Support hotel sales. Is authorised to sell charged services.</p>
<p>Take part in the Emergency Response Teams.</p>
<p>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</p>
<p>Respond to guest inquiry forms and all written suggestions, complaints, etc.</p>
<p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p>
<p>Be open to all developments related to the profession. Closely keep track of developments to contribute to finding solutions.</p>
<p>Take part in training programmes and departmental internal communication meetings.</p>
<p>Due to being in direct contact with guests, must always look clean, neat, and fresh.</p>
<p>Predict that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings.</p>
<p>Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</p>
<p>Implement necessary warnings and departmental trainings to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.</p>
<p>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a bachelor’s degree.</p>
<p><strong>Experience:</strong> At least 2 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand professional terminology related to devices and equipment used, and a good command of Arabic, German, French, or Russian.</p>
<p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p>
<p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</p>
<p><strong>Skills:</strong> Familiar with guest profiles based on experience. Instructs colleagues who are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit or process, and are similar in nature.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one or two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
<p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food & Beverage Sales & Marketing (BMSC) Human Resources Safety & Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
Communications Manager AR-Corporates Group | Maadi, Cairo | Full-time, On-site<br><br>About the Role AR-Corporates has spent sixteen years building a food business that now spans grain trading, animal feed manufacturing, livestock, dairy, and a hypermarket chain serving thousands of customers every day. We manufacture, we farm, we trade, we sell retail, and we advise other companies on marketing, PR, automation, and investment strategy. Every one of those activities runs on relationships — with suppliers, with buyers, with partners who might become customers next year. We're hiring someone to own those relationships and carry the group's public voice at the same time. You'll be the group's front line with suppliers, buyers, and prospective customers: answering them, visiting them, following up with them, and making sure no relationship goes cold because nobody called back.<br><br>Core Responsibilities Existing and potential suppliers Current and prospective customers Government entities and industry associations Media outlets, journalists, and news agencies Event organizers, conferences, and exhibitions Business communities and professional networks Influencers and strategic partners Day-to-day responsibilities:Keep a live record of who we're talking to, what was promised, and what comes next, so opportunities don't slip between departments Organize and attend company events — partnership signings, factory visits, trade fairs, exhibitions and represent the group properly when you're there Work closely with the Marketing Director, Offline Business Development Officer, Marketing Manager, and Digital Marketing Manager, so campaigns, events, and outreach pull in the same direction Write and manage content about the group's projects, expansions, and sector activity Build the personal brand of the leadership team through regular, credible posts and press presence Draft press releases, company profiles, and announcements in Arabic and English, and handle media inquiries Secure media coverage, interviews, speaking opportunities, and strategic partnerships Represent the company at conferences, exhibitions, and networking events<br>What We're Looking For5+ years in PR, communications, business development, or client relations — Preferred in an industrial, FMCG, or other related setting A genuine people person, on paper and in the room. Half this job is keeping suppliers and prospective customers warm over months, and that takes consistency more than charm Event experience: you've organized events that ran on time, not just attended them Strong writing and communication skills in both Arabic and English. Comfort moving between a boardroom, a feed mill, a trade fair booth, and a hypermarket floor in the same week Enough organization to support three marketing managers at once without dropping a thread A strong professional network across media, business, and industry sectors Proven ability to build and sustain long-term relationships with key stakeholders Strong communication, negotiation, and interpersonal skills A proactive mindset — someone who opens doors and creates opportunities, not just responds to them.<br>Important: All questions below are mandatory. Applications with incomplete responses may not be considered for the next stage of the recruitment process.
Great products deserve great stories. <br>About hoopooh At hoopooh, we believe educators should spend their time educating, not drowning in admin. We also believe that educators should be the masters of technology, not the other way around. That's why we're building an AI-native platform that helps schools and nurseries with student development tracking, observations, reporting, planning, communication, and operations - all in one place.<br>Our mission is simple: To bring educators back to the heart of education.<br>قُم للمعلم وفِّه التبجيلا
كاد المعلم أن يكون رسولًا <br>We believe AI should be the servant, not the master. It should handle repetitive work so teachers can focus on what matters most: students<br>Today, hoopooh is used by many schools and early years centres and has helped educators. We were also recognized by Pearson and GSV as one of the Top 50 Classroom Tools globally. As we continue growing, we're looking for a School Success Manager to help schools get the most out of hoopooh and ensure every implementation becomes a success story.<br>The Role We're looking for a curious, creative, and confident communicator who can help shape how hoopooh shows up across every channel. One day you might be interviewing a school principal. The next, writing a website page, filming a product video, preparing an email campaign, or creating content for Linked In. You'll work closely with the founders and play a key role in helping educators understand not just what hoopooh does, but why it matters.<br>What You'll Do-Create content for our website, newsletters, emails, and social media-Write stories that highlight the impact hoopooh has on educators and schools-Interview our clients and turn their experiences into compelling content-Support webinars, events, and product launches-Create and present video content for social media and marketing campaigns-Help maintain a consistent voice across all communication channels-Work closely with product, sales, and customer success teams to uncover great stories<br>We'd Love To Meet Someone Who Is an excellent writer and communicator Enjoys turning complex ideas into simple, engaging stories Feels comfortable speaking in front of a camera Design, Canva, or video editing skills Has strong English & Arabic communication skills Is naturally curious and enjoys talking to educators Can take ownership and work independently<br>Bonus Points If You Have Experience in education, edtech, or early years education Experience creating video content Experience running email or content campaigns A personal passion for education and learning<br>Why Join hoopooh? Work directly with the founders Help define the voice of a growing global edtech company Build content seen by educators around the world Join a team that genuinely cares about education Have real ownership from day one<br>How to apply? Send your CV & and tell us why you want to join hoopooh via dahy@hoopooh.com <br>Location: Cairo, Egypt (Hybrid) - Full-Time
<p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food & Beverage Sales & Marketing (BMSC) Human Resources Safety & Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<p><h4>Company description</h4>
<p>Novotel Cairo Airport hotel is a 4-star hotel located just 5 minutes from the airport and 22 km from downtown Cairo. The hotel offers a beautiful balance of convenience and comfort with modern soundproofed rooms, a courtyard, pool, and all-day dining options.</p>
<br>
<h4>Job description</h4>
<h4>About the role</h4>
<ul>
<li><strong>Health, safety & compliance:</strong> Ensure compliance with hotel policies, hygiene standards, workplace safety, and sanitation procedures for brand audits, health inspections (HACCP), and internal quality assessments.</li>
<li><strong>Operational management:</strong> Manage the operations for all sections by cooperating with Front Office, Engineering, and Pest Control to follow up on defect issues and room status.</li>
<li><strong>Quality assurance & guest experience:</strong> Maintain high guest satisfaction scores related to cleanliness and room condition, for VIP rooms, long-stay guests, and special events to receive heartfelt attention and preparation.</li>
<li><strong>Team leadership & development:</strong> Prepare manpower planning based on occupancy and operational needs by promoting teamwork, discipline, and a positive working culture.</li>
<li><strong>Financial & inventory control:</strong> Manage housekeeping expenses, supplies, inventory and support cost-saving and sustainability initiatives without compromising service quality.</li>
</ul>
<br>
<h4>Qualifications</h4>
<h4>Your skills & experiences</h4>
<ul>
<li>Minimum 3 years of experience in housekeeping leadership within the hotel industry.</li>
<li>Strong leadership, communication, and organizational skills.</li>
<li>Good understanding of housekeeping operations including pest control, international hotel standards, HACCP, brand audits, and sustainability actions.</li>
<li>High integrity and innovative.</li>
</ul>
<br>
<h4>Additional information</h4>
<p>Fast-paced hotel restaurant environment.<br>
Standing for extended periods.<br>
May be exposed to varying temperatures and noise levels.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>Job Description Responsibilities</p><p>Operational Management: Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams. Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests. Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction. Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><p>Team Leadership: Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures. Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance. Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction. Set performance expectations, provide coaching and support, and recognize team achievements.</p><p>Guest Experience & Satisfaction: Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience. Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience. Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction. Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay. Monitor guest feedback and consistently work towards improving the overall guest experience.</p><p>Revenue Generation & Upselling: Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates. Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue. Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><p>Inventory & Stock Control: Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner. Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service. Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><p>Staffing & Scheduling: Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours. Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards. Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met. Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards. Support the development of team members, creating opportunities for growth and promoting internal talent.</p><p>Menu Planning & Quality Control: Collaborate with the Executive Chef and F&B Operations Manager and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences. Ensure the quality and presentation of food and beverages meet the hotel s high standards before being sent to the guest room. Maintain strict hygiene and food safety standards within the in-room dining service. Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><p>Health, Safety & Compliance: Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department. Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards. Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas. Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><p>Collaboration with Other Departments: Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services. Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><p>Administrative & Reporting: Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results. Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs. Maintain accurate records of inventory, sales, payroll, and employee attendance. Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment.</li><li>Experience in financial management, revenue optimization, and cost control.</li><li>Bachelor s degree in Hospitality Management, Business Administration, or a related field.</li><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>Strong understanding of food and beverage trends, menu development, and service excellence.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.</p><p><br></p><p>This is a varied, challenging role and every day is different!</p><p><br></p><p>Key job responsibilities</p><p>• Create and cultivate a safe working environment by identifying safety opportunities across your work area</p><p>• Manage and train our Associates to help deliver the best service for our customers</p><p>• Ensure that customer orders are fulfilled in line with quality and safety guidelines</p><p>• Continuously provide critical shift related information to front line management and operators</p><p>• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts</p><p>• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training</p><p>• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</p><p>• Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays</p><p><br></p><p>Basic Qualifications</p><p>- Experience managing teams</p><p>- Experience with planning, performance metrics, and process improvement</p><p><br></p><p>Preferred Qualifications</p><p>- Experience in logistics</p><p>- Experience with data analysis</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience managing teams</li><li>Experience with planning, performance metrics, and process improvement</li><li>Experience in logistics</li><li>Experience with data analysis</li><li>Our inclusive culture empowers Amazonians to deliver the best results for our customers.</li><li>If you have a disability and need a workplace accommodation or adjustment during the application</li></ul><p></p></section>
Work Location: Kozzika - Cairo<br><br>Reporting to: Project Manager<br><br>The Facility Manager is responsible for overseeing the operation, maintenance, safety, and readiness of all project facilities supporting the railway cars project.<br><br>General Description<br><br>The Facility Manager is responsible for overseeing the operation, maintenance, safety, and readiness of all project facilities supporting the railway cars project.<br><br>The role ensures that buildings, utility services, equipment, workspaces, and support services are maintained efficiently to meet operational, safety, and contractual requirements.<br><br>Job Description<br><br>Manage daily facility operations and support services. Ensure preventive and corrective maintenance of building systems and utilities. Ensure preventive and corrective maintenance of depot equipment. Coordinate with contractors, vendors, and internal teams for facility-related works. Monitor safety, housekeeping, security, and emergency preparedness. Track facility budgets, consumables, and maintenance schedules. Ensure compliance with company standards, local regulations, and project requirements. Support project teams with workspace, storage, and operational needs. Prepare reports on facility status, maintenance activities, and service performance.<br><br>Qualifications<br><br>Training equivalent to engineering and specialty rolling stock. Master Railway Systems is valuable. English level equivalent to B2. Advanced user level knowledge of Office: Excel and Word Basic knowledge of electrical, HVAC, plumbing, and civil systems. Maintenance planning and contractor coordination training. CAF EM will support with training in the logistics process, use of the ERP Baan system or SAP and CAF processes in general.<br><br>Experience<br><br>Minimum 5 years of experience in facility management, building operations, or maintenance supervision. Experience in industrial, railway, infrastructure, or large-scale project environments is preferred. Experience coordinating with subcontractors and service providers. Prior exposure to safety and compliance responsibilities.<br><br>Competencies<br><br>Serving Customers<br><br>Driving for Results<br><br>Displaying Technical Expertise<br><br>Critical Thinking<br><br>Adapting to Change<br><br>Acting with Integrity<br><br>Building and Supporting Teams
We are recruiting for our client multinational manufacturing company located in 6 of October city .<br>Position: Strategic Procurement Officer<br>Reporting to: Procurement Lead<br>Industry :manufacturer of home and personal care products.<br>Key Requirements:<br>- from 2-5 years of procurement experience, specifically in personal care products, cosmetics, chemicals, pharmaceuticals, and food within a manufacturing environment.<br>- Extensive knowledge of purchasing personal care chemicals and packaging materials in a manufacturing company.<br>- Advanced user of SAP.<br>- Regulatory Knowledge: Familiarity with relevant legislation such as ISP and REACH.<br>- Excellent command of the English language, both written and verbal.<br>Responsibilities:<br>Strategic Sourcing & Buying<br>Negotiate contracts, improve prices and business terms with suppliers, and identify opportunities for cost savings using procurement best practices.<br>Seek cost improvements in purchased products.<br>Monitor market trends, competitor strategies, and supplier activities.<br>Support contract implementation and compliance.<br>Supplier Relationship Management<br>Manage supplier relationships, addressing quality and supply issues, enhancing supplier performance, and building successful supply chain partnerships.<br>Collaborate with Finance to ensure timely supplier payments (POT – Payment on Time).<br>Monitor supplier performance metrics: OTIF (On Time in Full) and SNCR (Supplier Non-Conformance Reports) for material quality tracking.<br>Contribute to short- and long-term service and quality improvement projects with suppliers.<br>Ensure REACH compliance documents are provided in full by suppliers.<br>Purchasing Operations, Planning & Execution<br>Participate in cross-functional meetings with planners, technical, quality, and development teams to share updates, knowledge, and best practices.<br>Purchase goods, materials, components, or services in line with cost, quality, and delivery targets.<br>Serve as the main point of escalation with suppliers for internal requests.<br>Track orders and ensure timely delivery.<br>Review the quality of purchased products and enter order details (vendors, quantities, prices) into internal databases.<br>Work Conditions:<br>Working hours: 8:00 AM to 5:00 PM, with a 1-hour break.<br>Weekends off: Friday & Saturday.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>The Business Analyst will play a key role in driving business improvements by analyzing complex data, identifying trends, and recommending strategic solutions. This individual will work closely with cross-functional teams to gather requirements, define business processes, and ensure that our business solutions meet the needs of our clients and internal stakeholders. The role involves working on digital transformation projects, especially around CRM, AI, automation, and data-driven decision-making, in alignment with Reyada's vision to empower business growth through technology.</div> <div> <br> </div> <div> <b>Key Responsibilities:</b> </div> <div> <b> <br> </b> </div> <div> <ol> <li> <b>Requirements Gathering & Analysis</b>: Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements.</li> <li> <b>Business Process Modeling: </b>Analyze current business processes, design improvements, and define new processes that drive efficiency and productivity.</li> <li> <b>Solution Design</b>: Work with technical teams to design solutions that address business problems, ensuring the alignment of technology with business objectives.</li> <li> <b>Data Analysis: </b>Analyze business data to uncover trends, provide insights, and recommend actionable strategies.</li> <li> <b>Project Management Support</b>: Support the project team in planning and executing business projects, ensuring that solutions meet business needs and deadlines.</li> <li> <b>User Acceptance Testing (UAT)</b>: Facilitate UAT to ensure the delivered solutions meet business requirements.</li> <li> <b>Stakeholder Communication</b>: Maintain regular communication with stakeholders to ensure project alignment, timely updates, and address concerns.</li> <li> <b>Training & Documentation:</b> Provide training and documentation on new processes, solutions, and technologies to ensure smooth adoption.</li> </ol> </div> <div> <br> </div> <div> <b>Required Qualifications:</b> </div> <div> <br> </div> <div> <ul> <li>Business or related major</li> <li>Good English communication and presentation skills.</li> <li>Minimum 1 year of experience in similar roles.</li> <li>Writing business proposals experience.</li> <li>IT, Business consulting and/or CRM/ERP solutions experience is a plus</li> </ul> </div> <li> <b>Benefits:</b> </li> <div> <ul> <li> Competitive packages</li> <li>Learning & growth opportunities</li> <li>High standard work environment</li> <li>Medical Insurance</li> </ul></div></div></section>
Key Responsibilities<br><br>Port-Rail Interface Execution: Oversee civil works within highly congested port zones, including container yard rail lines, specialized bulk-loading loops, automated intermodal yards, and dockside tracks. Corridor Civil Engineering: Lead the construction of large-scale civil structures necessary to cross complex maritime terrain, including deep soft-soil ground improvement, rail bridges, overpasses, and coastal drainage networks. Mainline Tie-In & Interlocking: Coordinate the critical engineering, signaling, and physical track connection points where the port line interfaces with the national rail network. EPC Contractor Management: Direct Engineering, Procurement, and Construction (EPC) contractors, tracking earthworks volumes, concrete structures, track laying, and ballasting progress. Regulatory & Port Authority Liaison: Navigate joint approvals across national railway boards, port authorities, customs agencies, and environmental boards for waterfront construction. Commercial & Schedule Control: Deliver infrastructure within strict maritime commercial timelines to prevent port congestion, managing multi-million dollar port CAPEX budgets. As-Built Handover: Lead structural safety certifications, dynamic trial train runs, and technical asset handover to both the port operator and the railway authority.<br><br>Required Technical Skills<br><br>Maritime & Heavy-Haul Engineering: Practical knowledge of heavy axle-load track beds, rail geometries for high-tonnage freight, and civil construction in saline/coastal environments. Intermodal Logistics Flows: Deep understanding of rail yard configurations, shunting logic, in-motion weighbridges, and reach-stacker or rail-mounted gantry crane (RMG) clearance zones. Linear Project Management: Expert scheduling using Primavera P6 or TILOS to manage long-distance linear alignment developments alongside active port operations. Contract Administration: Mastery of FIDIC (Silver/Yellow Book) or equivalent international EPC infrastructure frameworks.<br><br>Qualifications & Experience<br><br>Education: Bachelor’s degree in Civil Engineering, Maritime Engineering, or Project Management. Experience: 8–12 years in rail infrastructure construction, with a direct, proven track record of delivering port connectivity rail lines or major intermodal terminal yards. Certifications: Project Management Professional (PMP) or Chartered/Professional Engineer status (CEng, PE) is highly preferred.<br><br>Apply Now<br><br>Please send your resume and cover letter with the subject line at hr@mrtcpl.in<br><br>“Project Manager – Port Rail Connectivity (Civil Infrastructure) for Africa – [Your Name]”<br><br>Apply
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<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><p><span>A lead electrical engineer </span></p><br><br>
Missions/Main Duties
<br><p>Supervise site electrical installation works for Section 1 of the high-speed railway project.</p><br><br><br><p>Monitor contractor performance, progress, workmanship, and compliance with approved documents.</p><br><br><br><p>Review electrical drawings, technical submissions, material approvals, and method statements.</p><br><br><br><p>Coordinate interfaces between electrical systems and other railway and infrastructure disciplines.</p><br><br><br><p>Support inspection, testing, commissioning, and handover activities.</p><br><br><br><p>Identify and resolve technical issues arising during construction.</p><br><br><br><p>Ensure compliance with project quality standards, specifications, and HSE requirements.</p><br><br><br><p>Prepare site reports, progress updates, non-conformance observations, and technical correspondence.</p><br><br><br><p>Attend coordination meetings with clients, contractors, consultants, and internal teams.</p><br><br><br><p>Contribute to schedule tracking and support mitigation actions for delays or site constraints.</p><br><br>
Profile/Skills
<br><p>Bachelor’s degree in <em>Electrical Engineering</em> or a related discipline.</p><br><br><br><p><em>8-10 years</em> of relevant professional experience in electrical site engineering.</p><br><br><br><p>Proven experience in <em>railway</em>, <em>metro</em>, <em>high-speed rail</em>, or major infrastructure projects is strongly preferred.</p><br><br><br><p>Experience with electrical systems such as power supply, substations, cable routing, earthing and bonding, lighting, low-voltage systems, and interface coordination is highly desirable.</p><br><br><br><p>Strong knowledge of construction supervision, inspection, testing, and commissioning processes.</p><br><br>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
Workplace Type
<p>On-site</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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<p><strong>Job Purpose:</strong></p><br><p>The Junior Utilities Engineer shall support the preparation, drafting, revision, and coordination of </p><br><p>utilities shop drawings for UAE infrastructure projects. </p><br><p>The engineer shall develop capability in utility layouts, profiles, sections, chambers, crossings, </p><br><p>and coordination with roads and structures. </p><br><p>Stormwater, sewerage, potable water, irrigation, firefighting, electrical ducts, telecom ducts, </p><br><p>street lighting, ITS ducts, utility corridors, chambers, manholes, gullies, catch basins, valve </p><br><p>chambers, crossings, and protection details. </p><br><p><strong>Key Responsibilities: </strong></p><br><p>1. Prepare utilities shop drawings. </p><br><p>2. Draft utility layouts, profiles, long sections, cross sections, chamber details, manhole </p><br><p>schedules, setting out drawings, and coordination drawings. </p><br><p>3. Review IFC drawings, standard details, specifications, authority requirements. </p><br><p>4. Extract coordinates, levels, pipe sizes, slopes, cover levels, invert levels, chamber </p><br><p>references, and o sets from approved drawings.</p><br><p>5. Support the preparation of gravity line drawings, including stormwater and sewerage </p><br><p>networks. </p><br><p>6. Support the preparation of pressure line drawings, including potable water, irrigation, </p><br><p>and firefighting. </p><br><p>7. Assist in checking pipe gradients, invert levels, cover, manhole depths, and road </p><br><p>crossing details. </p><br><p>8. Coordinate basic interfaces with roads, drainage, structures, street lighting, telecom, </p><br><p>electrical, and existing services. </p><br><p>9. Identify simple clashes, missing levels, wrong chamber references, wrong pipe sizes, </p><br><p>and unclear details. </p><br><p>10. Revise drawings based on senior engineer comments, consultant comments, RFI </p><br><p>responses, and updated IFC drawings. </p><br><p>11. Prepare basic markups and drawing updates for draftsmen when instructed. </p><br><p>12. Check drawing presentation, title blocks, drawing numbers, revision clouds, legends, </p><br><p>notes, references, and CAD layers. </p><br><p>13. Maintain proper drawing files, markups, revision records, and assigned drawing trackers. </p><br><p>14. Support quantity take-o and schedule preparation when required.</p><br><p>15. Escalate any missing information, conflict, or unclear design item to the Senior Utilities </p><br><p>Engineer. </p><br><p><strong>Required Technical Capability: </strong></p><br><p>1. Basic knowledge of utility shop drawings. </p><br><p>2. Good AutoCAD and Civil 3D drafting skills. </p><br><p>3. Basic understanding of gravity and pressure networks. </p><br><p>4. Ability to read utility layouts, profiles, sections, and standard details. </p><br><p>5. Basic understanding of pipe cover, invert level, gradient, chambers, crossings, and road </p><br><p>interface. </p><br><p>6. Basic coordination mindset </p><br> </div>
<p>Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today s most complex challenges.</p><p>This hybrid role combines strategic product ownership with deep business systems analysis to join the Xenon7 Core Team . In this strategic hybrid role, you will act as a key driver across our internal core initiatives and high-impact client engagements within the Banking & Financial Services practice. You will bridge high-level strategy, business requirements, and technical execution, owning product backlogs, leading requirements discovery, and designing workflows across non-core banking systems, data pipelines, and digital platforms.</p><p><strong>A. Product Ownership & Backlog Management</strong></p><ul><li><strong>Backlog Leadership:</strong> Own, structure, and prioritize the product backlog for core Xenon7 platform solutions and key delivery practices, balancing feature value, tech debt, and strategic goals.</li><li><strong>Story & Requirement Definition:</strong> Author clear, actionable User Stories complete with robust Acceptance Criteria (BDD/Gherkin) alongside formal BRDs/FRDs when navigating structured SDLC governance.</li><li><strong>Agile Execution:</strong> Lead sprint planning, backlog refinement, daily standups, and sprint demos in collaboration with engineering teams, data architects, and QA leads.</li><li><strong>Release Approval:</strong> Define acceptance criteria, validate delivered features, and hold sign-off authority for production releases.</li></ul><p><strong>B. Business & Systems Analysis</strong></p><ul><li><strong>Workflow Automation & Optimization:</strong> Analyze complex operational processes, identify bottlenecks, and architect TO-BE automated solutions using enterprise platforms like ServiceNow , JIRA , and custom software stack implementations.</li><li><strong>Systems & Data Integration:</strong> Conduct gap analysis for enterprise non-core banking platforms (CRM, ECM, HR systems) and define system interface specifications, data flows, and REST API mappings.</li><li><strong>Practice Standards:</strong> Establish and champion BA/PO best practices, documentation templates, and requirement-gathering frameworks across the Xenon7 delivery organization.</li></ul><p><strong>C. Strategic & Regulatory Alignment</strong></p><ul><li><strong>Financial Domain Expertise:</strong> Translate complex banking standards and regulations such as Central Bank of Egypt (CBE) frameworks, IFRS 9 , AML/KYC , and Basel compliance into actionable product specifications.</li><li><strong>Stakeholder Management:</strong> Serve as a subject matter expert and trusted advisor to internal executive leaders and key client counterparts, translating complex business needs into technical solutions.</li></ul><p><strong>D. Data Analytics & Quality Assurance</strong></p><ul><li><strong>Data Insights:</strong> Utilize SQL , Power BI , and Tableau to profile datasets, validate functionality, and build executive-level delivery and performance dashboards.</li><li><strong>UAT Governance:</strong> Define test strategy, coordinate User Acceptance Testing (UAT), review QA test scenarios, and manage defect resolution to guarantee enterprise-grade delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5 + years of experience as a Business Analyst, Product Owner, or hybrid BA/PO within Banking background is a must</li><li><strong>Domain Expertise:</strong> Deep knowledge of enterprise systems ( CRM, ECM, HR platforms, ServiceNow ) and financial compliance/regulatory frameworks.</li><li><strong>Technical Toolset:</strong> Proficiency in JIRA , Confluence , and ServiceNow . Strong working knowledge of Power BI , Tableau , and SQL for data analysis. Solid understanding of REST APIs, microservices architectures, and database design.</li><li><strong>Agile Mastery:</strong> Hands-on experience driving product delivery in Scrum, Kanban, and hybrid delivery models.</li><li><strong>Languages:</strong> Advanced bilingual communication skills in Arabic and English (written and spoken).</li></ul><p><strong>Preferred Certifications</strong></p><ul><li><strong>Product Ownership:</strong> Professional Scrum Product Owner (PSPO), CSPO, or Agile BA.</li><li><strong>Business Analysis:</strong> Certified Business Analysis Professional (CBAP) or PMI-PBA.</li></ul>
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<span>Location: Cairo, Egypt (100% On-Premise) Contract Duration: 4 Months Employment Type: Contract About us: Where elite tech talent meets world-class opportunities!<br> At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others.<br> Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth.<br> Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges.<br> Job Summary: This hybrid role combines strategic product ownership with deep business systems analysis to join the Xenon7 Core Team .<br> In this strategic hybrid role, you will act as a key driver across our internal core initiatives and high-impact client engagements within the Banking & Financial Services practice.<br> You will bridge high-level strategy, business requirements, and technical execution, owning product backlogs, leading requirements discovery, and designing workflows across non-core banking systems, data pipelines, and digital platforms.<br> A. Product Ownership & Backlog Management Backlog Leadership: Own, structure, and prioritize the product backlog for core Xenon7 platform solutions and key delivery practices, balancing feature value, tech debt, and strategic goals.<br> Story & Requirement Definition: Author clear, actionable User Stories complete with robust Acceptance Criteria (BDD/Gherkin) alongside formal BRDs/FRDs when navigating structured SDLC governance.<br> Agile Execution: Lead sprint planning, backlog refinement, daily standups, and sprint demos in collaboration with engineering teams, data architects, and QA leads.<br> Release Approval: Define acceptance criteria, validate delivered features, and hold sign-off authority for production releases.<br> B. Business & Systems Analysis Workflow Automation & Optimization: Analyze complex operational processes, identify bottlenecks, and architect TO-BE automated solutions using enterprise platforms like ServiceNow , JIRA , and custom software stack implementations.<br> Systems & Data Integration: Conduct gap analysis for enterprise non-core banking platforms (CRM, ECM, HR systems) and define system interface specifications, data flows, and REST API mappings.<br> Practice Standards: Establish and champion BA/PO best practices, documentation templates, and requirement-gathering frameworks across the Xenon7 delivery organization.<br> C. Strategic & Regulatory Alignment Financial Domain Expertise: Translate complex banking standards and regulations—such as Central Bank of Egypt (CBE) frameworks, IFRS 9 , AML/KYC , and Basel compliance—into actionable product specifications.<br> Stakeholder Management: Serve as a subject matter expert and trusted advisor to internal executive leaders and key client counterparts, translating complex business needs into technical solutions.<br> D. Data Analytics & Quality Assurance Data Insights: Utilize SQL , Power BI , and Tableau to profile datasets, validate functionality, and build executive-level delivery and performance dashboards.<br> UAT Governance: Define test strategy, coordinate User Acceptance Testing (UAT), review QA test scenarios, and manage defect resolution to guarantee enterprise-grade delivery.<br> Experience: 5 + years of experience as a Business Analyst, Product Owner, or hybrid BA/PO within Banking background is a must Domain Expertise: Deep knowledge of enterprise systems ( CRM, ECM, HR platforms, ServiceNow ) and financial compliance/regulatory frameworks.<br> Technical Toolset: Proficiency in JIRA , Confluence , and ServiceNow .<br> Strong working knowledge of Power BI , Tableau , and SQL for data analysis.<br> Solid understanding of REST APIs, microservices architectures, and database design.<br> Agile Mastery: Hands-on experience driving product delivery in Scrum, Kanban, and hybrid delivery models.<br> Languages: Advanced bilingual communication skills in Arabic and English (written and spoken).<br> Preferred Certifications Product Ownership: Professional Scrum Product Owner (PSPO), CSPO, or Agile BA.<br> Business Analysis: Certified Business Analysis Professional (CBAP) or PMI-PBA.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Workday Configuration and HRIS Analyst is the person who makes sure our People systems work the way they should: accurate, efficient, and easy for employees to use. You ll spend part of your time ensuring day-to-day operations run smoothly and part of your time improving on status quo: building new workflows, cleaning up data, and finding ways to make processes less manual and more scalable. We re looking for a Workday HR Analyst who can help us with employee inquiries, implementations, systems builds, and integrations - someone who can take business needs, translate them into system requirements, and deliver solutions that work. Under direction from the Senior Director, HRIS, you ll partner with cross-functional teams to bring new tools online, test changes, and make sure our systems talk to each other the way they should. You will work with partners to solve problems, and guide the rollout of new functionality. You ll train users, create documentation, and keep a close eye on data integrity so our team can make good decisions based on reliable information. Translate business needs into system requirements and deliver clean, scalable solutions that improve how we work. Build and maintain integrations between Workday, ATS, compensation and payroll tools, to create smooth, accurate data flow across the company. Identify manual, error-prone processes and lead automation projects that reduce administrative work and improve data accuracy. Own change management for system updates and new technology implementations by creating rollout plans, communications, and training that ensure a smooth transition and strong adoption. Conduct regular system audits, reconciliations, and testing to maintain accurate, compliant, and secure People data. Maintain clear documentation of system configurations, workflows, and policies so they are easy to reference and update as we grow. Stay current on product releases, patches, and industry best practices, proactively recommending opportunities to improve system performance and internal workflows.</p><p>HRIS Management and Technical Support</p><p>Act as an administrator for Workday, including data entry and data maintenance. Troubleshoot issues promptly, document resolutions, and implement preventative measures to avoid repeat problems. Build and maintain Workday dashboards and reports that give the People team, Finance, and leadership clear, actionable insights on headcount, hiring, attrition, compensation, and more. Provide expert support and training to People team members and managers, ensuring they are confident using systems and have what they need to be successful. Maintain the library of job aids, process documentation, and knowledge base articles to enable self-service.</p><p>Cross-Functional Partnership</p><p>Collaborate with IT, Payroll, Finance, Legal, and Data teams to ensure People systems integrate seamlessly with company infrastructure and support business goals. Partner with People leadership to prioritize system enhancements and technology investments that enable us to scale effectively. Work with cross-functional partners to identify process gaps, test solutions, and implement improvements that make systems more efficient and user-friendly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in IT or HR technology roles, ideally in a high-growth or rapidly changing environment.</li><li>5+ years hands-on experience with Workday HCM including with configuration, maintenance, integration, and end-to-end implementations.</li><li>Experience working in a Matrixed environment and/or a multi-national company.</li><li>Proficiency in Excel and comfort working with structured data, including building reports and dashboards.</li><li>Strong attention to detail and commitment to data integrity, with experience performing audits and ensuring compliance with data privacy regulations.</li><li>Excellent organizational and project management skills, able to manage multiple priorities and deadlines.</li><li>Ability to work independently, troubleshoot issues, and solve problems with minimal direction.</li><li>Exceptional communication and interpersonal skills, with the ability to explain technical concepts and partner effectively with employees at all levels.</li><li>Adaptability in a fast-paced work environment, eager to continuously improve systems and processes.</li><li>Proven ability to analyze complex scenarios and recommend strategic, technology-driven solutions that scale.</li></ul><p></p></section>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.