Company description

Novotel Cairo Airport hotel is a 4-star hotel located just 5 minutes from the airport and 22 km from downtown Cairo. The hotel offers a beautiful balance of convenience and comfort with modern soundproofed rooms, a courtyard, pool, and all-day dining options.

Job description

About the role

• Health, safety & compliance: Ensure compliance with hotel policies, hygiene standards, workplace safety, and sanitation procedures for brand audits, health inspections (HACCP), and internal quality assessments.
• Operational management: Manage the operations for all sections by cooperating with Front Office, Engineering, and Pest Control to follow up on defect issues and room status.
• Quality assurance & guest experience: Maintain high guest satisfaction scores related to cleanliness and room condition, for VIP rooms, long-stay guests, and special events to receive heartfelt attention and preparation.
• Team leadership & development: Prepare manpower planning based on occupancy and operational needs by promoting teamwork, discipline, and a positive working culture.
• Financial & inventory control: Manage housekeeping expenses, supplies, inventory and support cost-saving and sustainability initiatives without compromising service quality.

Qualifications

Your skills & experiences

• Minimum 3 years of experience in housekeeping leadership within the hotel industry.
• Strong leadership, communication, and organizational skills.
• Good understanding of housekeeping operations including pest control, international hotel standards, HACCP, brand audits, and sustainability actions.
• High integrity and innovative.

Additional information

Fast-paced hotel restaurant environment.
Standing for extended periods.
May be exposed to varying temperatures and noise levels.