UI developer Jobs
12518 Jobs Found
Egypt - Cairo
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Egypt - Cairo
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>Position Overview</p><br><p>We are seeking an experienced and service-driven <strong>Lobby Manager</strong> with a strong background in <strong>beverage operations</strong> to oversee the lobby experience and ensure exceptional guest service. The ideal candidate combines polished hospitality skills with solid knowledge of beverages, bar operations, and service standards.</p><br><p>The Lobby Manager will be responsible for creating a welcoming, energetic, and sophisticated lobby environment while supporting beverage service and coordinating closely with the Front Office, Food & Beverage, and other hotel departments.</p><br><p>Key Responsibilities</p><br><ul><li>Manage the daily operation and guest experience within the hotel lobby.</li><li>Welcome and engage guests, ensuring a warm, professional, and personalized experience.</li><li>Oversee lobby beverage service, including coffee, cocktails, mocktails, wines, spirits, and other beverage offerings.</li><li>Maintain high standards of beverage presentation, quality, and service.</li><li>Lead, coach, and motivate lobby and beverage service team members.</li><li>Monitor service levels and proactively resolve guest concerns or complaints.</li><li>Coordinate with Food & Beverage, Front Office, Housekeeping, and Events teams to ensure seamless operations.</li><li>Monitor beverage inventory, par levels, requisitions, and product availability.</li><li>Support beverage cost control, wastage reduction, and adherence to company standards.</li><li>Ensure compliance with hygiene, food safety, licensing, and responsible alcohol-service requirements.</li><li>Maintain the lobby’s appearance, ambiance, cleanliness, and overall presentation.</li><li>Assist with lobby activations, promotions, tastings, seasonal concepts, and special events.</li><li>Develop and maintain strong relationships with regular guests and VIPs.</li><li>Monitor guest feedback and identify opportunities to improve the lobby and beverage experience.</li><li>Prepare operational reports and communicate relevant issues and opportunities to management.</li><li>Ensure team members consistently follow SOPs, grooming standards, and service procedures.</li></ul><br>Qualifications<br><br><ul><li>Minimum <strong>3–5 years of experience</strong> in hospitality, preferably in a hotel, lounge, bar, restaurant, or upscale F&B environment.</li><li>Previous supervisory or management experience is required.</li><li>Strong <strong>beverage knowledge</strong>, including cocktails, spirits, wine, coffee, mocktails, and contemporary beverage trends.</li><li>Experience with beverage service, inventory management, and cost control.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guest-service mindset with the ability to handle VIP and high-profile guests professionally.</li><li>Confident leadership and team-management abilities.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work in a fast-paced, multicultural hospitality environment.</li><li>Professional appearance and excellent grooming standards.</li><li>Flexibility to work evenings, weekends, holidays, and during special events.</li><li>Hospitality, Hotel Management, or related qualification is preferred.</li><li>Relevant beverage certifications are an advantage.</li></ul><br>Additional Information<br><br><p>Key Competencies</p><br><p><strong>Guest Experience | Beverage Expertise | Leadership | Communication | Problem Solving | Service Excellence | Commercial Awareness | Team Development | Attention to Detail</strong></p><br><p>Success in This Role</p><br><p>Success will be measured by delivering a consistently exceptional lobby experience, maintaining high beverage and service standards, developing a strong team culture, controlling beverage costs, and creating a lobby environment that encourages guest engagement, repeat visits, and positive feedback.</p><br> </div>
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>Join our dynamic hospitality team in Cairo, Egypt, as a Bellperson! We're looking for an enthusiastic and detail-oriented professional who takes pride in delivering exceptional guest experiences from the moment our visitors arrive. As a Bellperson, you'll be the welcoming face of our property, combining professionalism with genuine warmth to ensure every guest feels valued and supported throughout their stay. Your commitment to excellence and attention to our guests' needs will directly contribute to creating memorable experiences that keep guests coming back.</p><br><ul><li>Welcome all guests with a warm, professional demeanor and provide outstanding service at every interaction</li><li>Efficiently deliver guest luggage, and packages to rooms in a timely and organized manner</li><li>Personalize guest room orientations in a friendly, engaging, and professional way that showcases property amenities</li><li>Maintain a visible presence in the lobby and front entrance areas, offering proactive assistance to guests under the direction of Guest Services leadership</li><li>Keep the lobby, front entrance, and common areas clean and well-maintained, with special attention to glass surfaces, main doors, and seating areas</li><li>Accurately record and promptly deliver all guest and colleague deliveries to their correct destinations</li><li>Support doorman duties as directed by the Guest Services Manager</li><li>Demonstrate comprehensive knowledge of hotel standards, services, and facilities, and communicate this information clearly to guests</li><li>Coordinate seamless arrival and departure processes for guest tours in an efficient and timely manner</li><li>Adhere to all health, safety, and security protocols, including emergency procedures and incident reporting</li><li>Work collaboratively with colleagues across all departments to ensure cohesive guest service delivery</li></ul><br>Qualifications<br><br><ul><li>Service-focused personality with a genuine passion for delivering exceptional customer experiences</li><li>Proven customer service experience in a hospitality or similar fast-paced environment</li><li>Excellent verbal and written communication skills in English</li><li>Professional appearance and demeanor with strong interpersonal skills</li><li>Ability to remain calm, organized, and efficient while working under pressure in a dynamic environment</li><li>Strong teamwork and collaboration skills with the ability to work cohesively with colleagues from diverse backgrounds</li><li>Physical capability to stand for extended periods, lift and carry items up to 50 pounds, and navigate multiple floors</li><li>Exceptional attention to detail, particularly regarding guest belongings and security</li><li>Reliable, punctual, and flexible with scheduling, including availability for shift work</li><li>Problem-solving mindset with the ability to address guest needs proactively and creatively</li><li>Basic numeracy skills for accurately recording deliveries and transactions</li><li>Willingness to learn hotel operations, systems, and procedures through onboarding and training programs</li><li>Resilience and adaptability in responding to changing guest needs and property requirements</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>• A passionate and inspired team that creates unique experiences for all they meet.<br>• We recognize and celebrate our team and individual success <br>Hotel Overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success.<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>What is in it for you:<br>• Employee benefit card offering discounted rates at Accor worldwide<br>• Learning programs.<br>• Opportunity to develop your talent and grow within your property and across the world!<br>• Ability to make a difference through our Corporate Social Responsibility activities.</p><br> </div>
Egypt - Giza
<p>Are you a highly organized and proactive professional with a passion for supporting Human Resources and ensuring seamless administrative operations? We are seeking <strong>two dynamic HR Administrative Assistants</strong> to join our vibrant team in <strong>Giza, Egypt</strong>. This is an incredible opportunity to leverage your expertise in a fast-paced, on-site environment, contributing significantly to our organizational success.</p><h2><strong>Overview</strong></h2><p>As an HR Administrative Assistant, you will be at the heart of our administrative and HR functions, providing critical support that keeps our operations running smoothly. You will be a key player in maintaining an efficient and positive workplace, utilizing your administrative prowess to enhance our team's productivity and overall employee experience.</p><h2><strong>Responsibilities</strong></h2><ul><li><p><strong>Manage and streamline office administration tasks</strong>, ensuring efficiency and organization in daily operations.</p></li><li><p>Provide comprehensive administrative support to the Human Resources department, assisting with various HR-related projects and initiatives.</p></li><li><p><strong>Maintain HR systems and databases</strong> with accuracy, ensuring all employee information is up-to-date and confidential.</p></li><li><p>Assist in the <strong>recruitment and onboarding process</strong>, including scheduling interviews, preparing new hire paperwork, and conducting initial follow-ups.</p></li><li><p>Handle inquiries from employees regarding HR policies and procedures, providing clear and helpful guidance.</p></li><li><p>Oversee <strong>front office management</strong>, ensuring a welcoming and professional environment for all visitors and employees.</p></li><li><p>Utilize <strong>Microsoft Office Suite and other office applications</strong> to create reports, presentations, and manage correspondence.</p></li><li><p>Support general office management duties, including supplies ordering and vendor coordination.</p></li><li><p>Deliver exceptional <strong>customer service and client support</strong> to both internal and external stakeholders.</p></li></ul><h2><strong>Skills & Technologies</strong></h2><p>We are looking for individuals who are proficient in a diverse set of skills, including strong command of <strong>Microsoft Office</strong> (Word, Excel, PowerPoint, Outlook), experience with <strong>HR Systems</strong>, and robust capabilities in <strong>Office Management</strong>. Essential soft skills include excellent communication, meticulous attention to detail, proactive problem-solving, and a strong commitment to <strong>Customer Service Excellence</strong>. Familiarity with <strong>HR Policies</strong> and practices is crucial for success in this role.</p><h2><strong>Growth Opportunities</strong></h2><p>This role offers a fantastic platform for an experienced professional to deepen their expertise in both administration and human resources. You will have opportunities to take on increasing responsibilities, contribute to strategic HR initiatives, and grow within a supportive and expanding organization. We are committed to fostering your professional development and providing pathways for career advancement.</p><h2><strong>Team & Culture</strong></h2><p>Join a collaborative and inclusive team where your contributions are valued. We pride ourselves on a culture of mutual respect, continuous learning, and a shared commitment to excellence. Our Giza office is a dynamic environment where teamwork and initiative are celebrated, creating a rewarding place to work.</p><h2><strong>Impact</strong></h2><p>Your work as an HR Administrative Assistant will directly impact the efficiency of our administrative functions and the effectiveness of our HR department. You will play a vital role in creating a positive employee experience, ensuring smooth daily operations, and supporting the overall strategic goals of the company. Your dedication will contribute significantly to maintaining a productive and harmonious workplace.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> A minimum of <strong>4-10 years of professional experience</strong> in an administrative or human resources support role, demonstrating a proven track record of success.</p></li><li><p><strong>Career Level:</strong> This exciting opportunity is designed for an <strong>Experienced</strong> professional ready to take on significant responsibilities.</p></li><li><p><strong>Required Skills:</strong></p><ul><li><p><strong>Exceptional proficiency in Administration</strong> and <strong>Office Management</strong>.</p></li><li><p>Strong background in <strong>Human Resources (HR)</strong>, including familiarity with <strong>HR Policies</strong> and practices.</p></li><li><p>Advanced skills in <strong>Microsoft Office Suite</strong> (Word, Excel, PowerPoint, Outlook) and other relevant <strong>Office Applications</strong>.</p></li><li><p>Demonstrable experience with <strong>HR Systems</strong> and databases.</p></li><li><p>Proven ability in <strong>Recruitment</strong> support and candidate follow-up.</p></li><li><p>Outstanding <strong>Customer Support</strong>, <strong>Customer Service</strong>, and <strong>Client Support</strong> capabilities.</p></li><li><p>Expertise in <strong>Front Office Management</strong> and maintaining professional office environments.</p></li><li><p>Excellent organizational skills, meticulous attention to detail, and the ability to manage multiple tasks effectively.</p></li><li><p>Strong interpersonal and communication skills, both written and verbal.</p></li></ul></li></ul><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Fairmont Hotels is seeking a professional and gracious hostess to join our Fairmont Gold team in Cairo, Egypt. As a hostess, you will be the first point of contact for our guests, setting the tone for their exceptional experience at our luxury property. This role requires a warm, welcoming demeanor combined with impeccable organizational skills and a commitment to delivering outstanding service in a fast-paced, upscale hospitality environment.</p>
<ul>
<li>Greet guests with genuine warmth and professionalism upon arrival, creating a positive first impression</li>
<li>Manage reservation systems and maintain accurate guest records and seating arrangements</li>
<li>Coordinate with front-of-house and kitchen staff to ensure seamless guest flow and optimal dining experiences</li>
<li>Seat guests promptly while considering special requests, accessibility needs, and dining preferences</li>
<li>Provide guests with menus, answer inquiries about dining options, and communicate wait times clearly and courteously</li>
<li>Handle guest concerns and complaints with empathy and professionalism, escalating issues when necessary</li>
<li>Maintain the host stand area in an organized and professional manner</li>
<li>Assist with special events, functions, and VIP guest services as required</li>
<li>Monitor restaurant capacity and manage waitlists efficiently during peak service periods</li>
<li>Communicate effectively with team members to support overall operational excellence</li>
<li>Uphold Fairmont Gold service standards and brand values in all guest interactions</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience as a hostess or in a similar front-of-house role in a luxury hotel or fine dining establishment</li>
<li>Exceptional interpersonal and communication skills with the ability to engage guests from diverse backgrounds</li>
<li>Strong organizational and time management abilities with the capacity to multitask in a busy environment</li>
<li>Proficiency with reservation and point-of-sale systems</li>
<li>Professional appearance and demeanor consistent with luxury hospitality standards</li>
<li>Ability to remain calm, composed, and solution-focused under pressure</li>
<li>Multilingual capabilities (preferred, particularly Arabic and English)</li>
<li>Knowledge of hospitality protocols and fine dining service standards</li>
<li>Strong problem-solving skills and guest-centric mindset</li>
<li>Flexibility to work varied shifts, including evenings, weekends, and holidays as required</li>
<li>Cultural awareness and sensitivity to international guests</li>
</ul>
<h4>Additional information</h4>
<p><strong>Hotel overview:</strong> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>
The spectacular reception leads the way to 540 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong><br>
Constant standing and walking throughout shift.<br>
Occasional ascending or descending stairs and ramps.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh all-inclusive collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<ul>
<li><strong>Guest welcome:</strong> Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swissôtel’s luxury standards.</li>
<li><strong>Personalized assistance:</strong> Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs.</li>
<li><strong>Information provider:</strong> Offer detailed information about the resort’s services, facilities, activities, and local attractions to enhance the guest experience.</li>
<li><strong>Complaint resolution:</strong> Address guest concerns or complaints promptly, escalating unresolved issues to the guest relations manager or assistant manager.</li>
<li><strong>VIP handling:</strong> Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction.</li>
<li><strong>Special requests:</strong> Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements.</li>
<li><strong>Feedback collection:</strong> Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the guest relations manager.</li>
<li><strong>Cross-department liaison:</strong> Collaborate with other departments, including housekeeping, front office, and recreation, to ensure seamless guest experiences.</li>
<li><strong>Cultural engagement:</strong> Promote activities and experiences that reflect the local culture and the resort’s lifestyle-focused identity.</li>
<li><strong>Reservation support:</strong> Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation.</li>
<li><strong>Emergency support:</strong> Provide clear and calm communication to guests during emergencies, following the resort’s crisis management protocols.</li>
<li><strong>Guest profiles:</strong> Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions.</li>
<li><strong>Sustainability advocacy:</strong> Promote eco-friendly practices and services to guests, supporting Ennismore’s sustainability initiatives.</li>
<li><strong>Check-in/check-out assistance:</strong> Support the front office team during peak times by assisting with guest arrivals and departures.</li>
<li><strong>Professional appearance:</strong> Maintain a polished and professional appearance that reflects Swissôtel’s luxury and lifestyle brand.</li>
<li><strong>Problem-solving:</strong> Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty.</li>
<li><strong>Event participation:</strong> Assist in organizing and executing guest events or activities to enhance their stay.</li>
<li><strong>Technology utilization:</strong> Use guest service platforms and tools to track requests, preferences, and feedback efficiently.</li>
<li><strong>Continuous improvement:</strong> Stay updated on resort offerings, industry trends, and guest service best practices to improve performance.</li>
</ul>
<p>This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swissôtel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a high school diploma.</p>
<p><strong>Experience:</strong> At least 2 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and Russian speaker.</p>
<p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p>
<p><strong>Computer literacy:</strong> MS Office applications.</p>
<p><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p></p><p></p>
SWISSOTEL
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Company Description </b><br> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant Team and build your career with us.</p> <br> <div><b>Job Description</b></div> <br> <p> Guest Welcome: Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swiss tel s luxury standards.<br>
Personalized Assistance: Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs.<br>
Information Provider: Offer detailed information about the resort s services, facilities, activities, and local attractions to enhance the guest experience.<br>
Complaint Resolution: Address guest concerns or complaints promptly, escalating unresolved issues to the Guest Relations Manager or Assistant Manager.<br>
VIP Handling: Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction.<br>
Special Requests: Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements.<br>
Feedback Collection: Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the Guest Relations Manager.<br>
Cross-Department Liaison: Collaborate with other departments, including Housekeeping, Front Office, and Recreation, to ensure seamless guest experiences.<br>
Cultural Engagement: Promote activities and experiences that reflect the local culture and the resort s lifestyle-focused identity.<br>
Reservation Support: Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation.<br>
Emergency Support: Provide clear and calm communication to guests during emergencies, following the resort s crisis management protocols.<br>
Guest Profiles: Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions.<br>
Sustainability Advocacy: Promote eco-friendly practices and services to guests, supporting Ennismore s sustainability initiatives.<br>
Check-In/Check-Out Assistance: Support the front office team during peak times by assisting with guest arrivals and departures.<br>
Professional Appearance: Maintain a polished and professional appearance that reflects Swiss tel s luxury and lifestyle brand.<br>
Problem-Solving: Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty.<br>
Event Participation: Assist in organizing and executing guest events or activities to enhance their stay.<br>
Technology Utilization: Use guest service platforms and tools to track requests, preferences, and feedback efficiently.<br>
Continuous Improvement: Stay updated on resort offerings, industry trends, and guest service best practices to improve performance.<br>
This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swiss tel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p> <br> <div><b>Qualifications</b></div> <br> <p>Education: At least a high school diploma.<br>
Experience: At least 2 years of experience in the industry.<br>
Foreign Language: Proficiency in English to communicate with guests , and Russian speaker .<br>
Courses and Training: Prior attendance in seminars and trainings related to the job.<br>
Computer Literacy: MS Office applications.<br>
Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p></div></section>
Egypt - Cairo
<strong>Company Description</strong> Raya CX is a next-generation BPO and customer experience management provider serving clients across diverse industries. Since 2001, Raya CX has been a preferred partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company operates from highly competitive and skilled labor markets, offering integrated outsourcing solutions powered by advanced technology. Raya CX focuses on robust strategies, continuous improvement, and innovation to deliver exceptional customer experiences and long-term value for its clients.<br><strong>Role Description</strong> The Customer Service Agent B1 is a full-time, on-site role based in Qesm El Maadi. The agent will handle incoming customer inquiries via phone, email, chat, or other channels, providing accurate information, resolving issues, and ensuring timely follow-up. Responsibilities include documenting interactions in the CRM system, escalating complex cases to appropriate teams, and adhering to performance, quality, and compliance standards. The agent will contribute to customer satisfaction by maintaining a professional tone, demonstrating empathy, and actively supporting continuous improvement initiatives. Collaboration with team members and supervisors to share feedback and best practices is also part of the daily work.<br><strong>Qualifications<br></strong> <br><ul><li>Strong customer-facing skills in Customer Service and Customer Support, with the ability to manage inquiries efficiently and professionally.</li><li>Demonstrated focus on Customer Satisfaction and Customer Experience, including problem-solving, empathy, and conflict resolution.</li><li>Experience working as Customer Service Representatives or in similar front-line customer roles, preferably in BPO or contact center environments.</li><li>Clear and professional communication skills in English (B1 level or higher) and strong active listening abilities.</li><li>Ability to work on-site in Qesm El Maadi and adapt to shift-based schedules as required.</li><li>Basic computer literacy, including CRM or ticketing systems, and the ability to learn new tools quickly.</li><li>Resilience under pressure, attention to detail, and commitment to meeting performance and quality targets.</li><li>High school diploma or equivalent; post-secondary education is an advantage.</li></ul>
Egypt - Cairo
Role Purpose <p>The Contracts Manager is responsible for leading the organization’s pre-award and post-award contractual activities, ensuring that all contracts, subcontracts, and agreements are properly drafted, administered, and controlled in line with company policies, applicable laws, and industry best practices. The role safeguards the company’s contractual rights and obligations by identifying and mitigating risk, managing claims and variations, and providing sound contractual and commercial advice to senior management, project teams, clients, and subcontractors throughout the project lifecycle, from tender stage through to contract close-out.</p> Key Accountabilities <ul> <li>Set the policies and procedures of the department.</li> <li>Make and improve the contract forms for the organization. Assess the performance of the team and every team member separately.</li> <li>Supervise the work on the claims/variation log and apply the due date.</li> <li>Review, advise, examine and prepare the necessary risk assessment for higher level decisions.</li> <li>Provide contractual advice to the organizational functions regarding the company’s obligations and merits in front of the clients and subcontractors.</li> <li>Review and advise on claims and variations analysis when needed.</li> <li>Ensure that the department’s appropriate procedures and best practices are being utilized in performing the commercial and contractual tasks by the team, from the date of commencement of contract through to its closure.</li> <li>Review major/critical contractual correspondences and prepare or advise on the necessary replies and other contractual correspondences.</li> <li>Engage with the client, consultants, and subcontractors in deals and negotiations involved in the project's contractual entitlements.</li> <li>Handle all special assignments within the scope of the department if required.</li> <li>Comply with HSE requirements.</li> </ul> Qualifications, Experience, Knowledge & Skills <ul> <li>Education: Bachelor’s degree, certified in Contracts Management, Risk Management, PMP, and Cost Management; RICS membership and/or MBA preferable.</li> <li>Experience: Minimum 10 years of relevant Contracts experience.</li> <li>Computer Skills: Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).</li> <li>Strong knowledge of FIDIC standard forms of contract, the Egyptian Civil Code, and local construction law, with proven experience in claims preparation, negotiation, and dispute resolution.</li> <li>Language: Excellent command of English language skills.</li></ul>
Egypt - Alexandria
<strong>Company Description</strong> Romance Hotel is a hospitality-focused organization dedicated to providing comfortable accommodations and personalized service to guests in Alexandria. The hotel emphasizes a welcoming atmosphere, attentive staff, and consistent quality across its rooms and amenities. Team members work collaboratively to deliver memorable guest experiences and support repeat business. The property values professionalism, reliability, and a customer-centric mindset in all departments. Joining Romance Hotel offers the opportunity to grow a career in hospitality within a supportive and service-driven environment.<br><strong>Role Description</strong> The Sales Manager is a full-time, on-site role based at Romance Hotel in Alexandria. This role is responsible for developing and executing sales strategies to increase occupancy, revenue, and market share across key segments such as corporate, leisure, and group bookings. Day-to-day tasks include identifying and pursuing new business opportunities, conducting sales calls and site inspections, managing client relationships, and preparing proposals and contracts. The Sales Manager collaborates with the reservations, marketing, and front office teams to ensure seamless communication and delivery of agreed services. The role also involves monitoring sales performance, analyzing market trends, preparing regular reports, and participating in networking events and industry activities to promote the hotel.<br><strong>Qualifications<br></strong> <br><ul><li>Demonstrated experience in hotel or hospitality sales, with the ability to build and maintain strong client relationships.</li><li>Proficiency in sales planning, account management, and revenue-focused negotiation.</li><li>Strong communication and presentation skills, with the ability to interact confidently with diverse clients and stakeholders.</li><li>Comfort with using hotel sales systems, CRM tools, and basic office software (e.g., email, spreadsheets, presentation tools).</li><li>Ability to analyze sales data, market trends, and competitor activity to inform strategy and decision-making.</li><li>Proven organizational and time-management skills, with attention to detail and follow-through on leads and contracts.</li><li>Previous experience in a hotel or tourism environment in Alexandria or similar markets is an advantage.</li><li>Relevant education in hospitality, business, marketing, or a related field is preferred, or equivalent practical experience.</li><li>Willingness to work flexible hours based on business needs, including occasional evenings, weekends, and events.</li></ul>
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The incumbent in this position is responsible for - under the management of the Guest Relations Manager and taking into account the established standards - supervising and leading all areas of the Guest Relations. <br><br><ul><li>Carry out all administrative duties in co-operation with Guest Relations Manager.</li><li>Daily checks on the VIP lists and ordering of corresponding activities.</li><li>Monitor and check the costs of VIP treatments.</li><li>Be responsible for VIP Policy and ensure it is implemented fully.</li><li>Liaise with all departments check all guest requirements and ensure that these are executed on day of arrivals.</li><li>Pre check all guest requirements three days prior to arrival and again the day before.</li><li>Pre check all VIP arrival rooms and ensure that all rooms are clean and ready upon check in.</li><li>Greet arrivals and escort all Guests to the rooms or suites.</li><li>Ensure that all guest comments and complaints are attended to and that all complaint reporting is carried out and recorded.</li><li>Be fully conversant with all hotel activities and promotions.</li><li>Attend to daily guest requirements and enquires and help guide them with all necessary arrangements.</li><li>Prepare all VIP amenities forms and distribute accordingly.</li><li>Update guest profiles and check the existing one.</li><li>Maintain tidiness in the building and clothing in the department.</li><li>Support the Guest Relations Manager in task such as appointment, employee training assessment of performance, induction training, and consultation, if necessary, dismissals, in order to guarantee appropriate occupation of posts and productivity.</li><li>Represent the Guest Relations Manager at meetings.</li><li>Ensure good cooperation and regular exchange of information with all departments, such as the Front Office Manager.</li><li>Joint responsibilities for maintaining standards, revise these regularly and guarantee that these are upheld by targeted training.</li><li>Hold regular meetings within the department (performance review, information, proposals for improvement)</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br> </div>
AccorHotel
Egypt - Cairo
<p>THE POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. KEY ROLES & RESPONSIBILITIES Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service Meet and greet VIP guests personally Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior guest arrival and check-into system if necessary Maintain close contact with Airport Concierge for new arrivals and departures Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities Send prepared welcome cards and amenities to room prior to guest arrival Attend to special requests by guests Handle guest complaints and refer them as necessary, follow up on corrective action Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Prepare requisitions for amenities on a timely basis Performs related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications:</h3> Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment Fluent English language proficiency (written and verbal). Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues Strong organizational and time management abilities with meticulous attention to detail Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments Proven team collaboration skills and a genuine commitment to supporting colleagues Professional presentation standards and impeccable personal grooming habits Proficiency with hotel property management systems and basic computer applications <h3>Preferred Qualifications:</h3> Experience with Opera property management system or similar hospitality software Certification in hospitality customer service or guest relations Experience in a luxury or upscale hotel environment Demonstrated initiative in creating personalized guest experiences and identifying service opportunities Strong conflict resolution and problem-solving capabilities Cultural awareness and sensitivity in a multicultural workplace setting
AccorHotel
Egypt - Cairo
<p>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail Perform administrative tasks including data entry, filing, document preparation, and record management Coordinate with various departments to facilitate smooth office operations and information flow Manage incoming and outgoing mail, packages, and deliveries with care and organization Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards Monitor visitor access and ensure security protocols are consistently followed Assist with basic office maintenance, supply inventory management, and restocking as needed Support other administrative staff and team members as required to meet organizational goals Handle inquiries and resolve basic issues with empathy and problem-solving skills Adapt to changing priorities and work flexibly in a fast-paced environment Maintain confidentiality and discretion when handling sensitive information and communications</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent verbal and written communication skills in both Arabic and English Strong multitasking abilities and time management skills Customer service orientation with a friendly, professional, and empathetic demeanor Excellent organizational skills with the ability to prioritize tasks effectively Ability to work in a fast-paced environment while maintaining attention to detail Professional appearance and strong phone etiquette Basic problem-solving abilities and resilience in handling challenging situations Adaptability and willingness to learn new skills and technologies Knowledge of office management systems and visitor management protocols Basic computer literacy and proficiency with Microsoft Office applications Ability to handle multiple communication channels simultaneously Conflict resolution skills and ability to remain calm under pressure Discretion and awareness of confidentiality protocols Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred) Experience in the hospitality, corporate, or customer service industry (preferred) Familiarity with appointment scheduling software and communication platforms (preferred)</p>
NOVOTEL
Egypt - Cairo
<p>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</p><p>Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service</p><p>Meet and greet VIP guests personally</p><p>Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</p><p>Prepare compendiums prior guest arrival and check-into system if necessary</p><p>Maintain close contact with Airport Concierge for new arrivals and departures</p><p>Update and maintain repeat guest history system</p><p>Promote Inter-Hotel sales and in-house facilities</p><p>Send prepared welcome cards and amenities to room prior to guest arrival</p><p>Attend to special requests by guests</p><p>Handle guest complaints and refer them as necessary, follow up on corrective action</p><p>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</p><p>Prepare requisitions for amenities on a timely basis</p><p>Performs related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</p><p>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</p><p>Fluent English language proficiency (written and verbal).</p><p>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</p><p>Strong organizational and time management abilities with meticulous attention to detail</p><p>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</p><p>Proven team collaboration skills and a genuine commitment to supporting colleagues</p><p>Professional presentation standards and impeccable personal grooming habits</p><p>Proficiency with hotel property management systems and basic computer applications</p><p>Experience with Opera property management system or similar hospitality software</p><p>Certification in hospitality customer service or guest relations</p><p>Experience in a luxury or upscale hotel environment</p><p>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</p><p>Strong conflict resolution and problem-solving capabilities</p><p>Cultural awareness and sensitivity in a multicultural workplace setting</p>
Commercial International Bank
Egypt - Cairo
<p>To execute all Credit Policy related functions including the acknowledgement of the developed credit parameters and programs, works closely with relevant stakeholders to encourage portfolio growth, and ensures quality is well preserved. KEY ACCOUNTABILITIES:</p><p>1. Implement the policy initiation/changes process, updated product programs, and ensure periodical renewal of relevant PPGs.</p><p>2. Develop the Testing approach of the approved Policy changes for automated products on the Decision Engine to ensure their enactment and alignment with the approved policies.</p><p>3. Cooperate with the Portfolio Monitoring Senior Analysts to provide thorough performance analysis and review key risks and adverse trends and address the same to the Asset Products Policy Managers to come up with structured plans and adjust policies accordingly.</p><p>4. Analyse Key Performance Trends for the products under management, highlight any unusual trends, and take necessary actions by policy changes proposals.</p><p>5. Prepare the necessary portfolio review packs.</p><p>6. Work closely with the Collections Strategy team to analyse the existing Collections Strategies for various segments & and recommend changes if needed, to ensure portfolios delinquencies and credit costs are optimized.</p><p>7. Conduct periodical market scans of policies within the market and prepare updates to the concerned management lines/ Risk Committees.</p><p>8. Work closely with the Business representatives to achieve the aspired Business targets and deliver the sought service quality.</p><p>9. Provide the adequate Policy training sessions when needed to the Credit Assessment, Business and Front-liners to ensure a smooth workflow.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree of Commerce, Business Administration, Accounting, Data Analysis, Computer Science or related fields. For Senior Officer: Min. 4 years of experience within the Consumer Risk Management. Excellent command of English language beside Arabic. Self-motivated and Strong interpersonal skills in order to enthusiastically suggest new ideas in a cross-functional team environment. Excellent written and verbal communication and presentation skills. Motivational, team-player, excellent soft skills, quantitative and qualitative analysis, etc. Computer aptitude including good knowledge of Microsoft office suite programs.</p>
Cibeg
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Description</span><br><span></span><p>JOB PURPOSE:</p><br><p>To execute all Credit Policy related functions including the acknowledgement of the developed credit parameters and programs, works closely with relevant stakeholders to encourage portfolio growth, and ensures quality is well preserved.</p><br><p>KEY ACCOUNTABILITIES:</p><br><p>1. Implement the policy initiation/changes process, updated product programs, and ensure periodical renewal of relevant PPGs.</p><br><p>2. Develop the Testing approach of the approved Policy changes for automated products on the Decision Engine to ensure their enactment and alignment with the approved policies.</p><br><p>3. Cooperate with the Portfolio Monitoring Senior Analysts to provide thorough performance analysis and review key risks and adverse trends and address the same to the Asset Products Policy Managers to come up with structured plans and adjust policies accordingly.</p><br><p>4. Analyse Key Performance Trends for the products under management, highlight any unusual trends, and take necessary actions by policy changes proposals.</p><br><p>5. Prepare the necessary portfolio review packs.</p><br><p>6. Work closely with the Collections Strategy team to analyse the existing Collections Strategies for various segments & and recommend changes if needed, to ensure portfolios’ delinquencies and credit costs are optimized.</p><br><p>7. Conduct periodical market scans of policies within the market and prepare updates to the concerned management lines/ Risk Committees.</p><br><p>8. Work closely with the Business representatives to achieve the aspired Business targets and deliver the sought service quality.</p><br><p>9. Provide the adequate Policy training sessions when needed to the Credit Assessment, Business and Front-liners to ensure a smooth workflow.</p><br><br> <br> <span>Qualifications</span><br><span></span><p>QUALIFICATIONS, EXPERIENCE, & SKILLS:</p><br><p>§ Bachelor’s degree of Commerce, Business Administration, Accounting, Data Analysis, Computer Science or related fields.</p><br><p>§ For Senior Officer: Min. 4 years of experience within the Consumer Risk Management.</p><br><p>§ Excellent command of English language beside Arabic.</p><br><p>§ Self-motivated and Strong interpersonal skills in order to enthusiastically suggest new ideas in a cross-functional team environment.</p><br><p>§ Excellent written and verbal communication and presentation skills.</p><br><p>§ Motivational, team-player, excellent soft skills, quantitative and qualitative analysis, etc.</p><br><p>§ Computer aptitude including good knowledge of Microsoft office suite programs.</p><br><br> </div>
Commercial International Bank
Egypt - Cairo
<p><strong>JOB PURPOSE:</strong> To execute all Credit Policy related functions including the acknowledgement of the developed credit parameters and programs, works closely with relevant stakeholders to encourage portfolio growth, and ensures quality is well preserved.</p><p><strong>KEY ACCOUNTABILITIES:</strong></p><ul><li>Implement the policy initiation/changes process, updated product programs, and ensure periodical renewal of relevant PPGs.</li><li>Develop the Testing approach of the approved Policy changes for automated products on the Decision Engine to ensure their enactment and alignment with the approved policies.</li><li>Cooperate with the Portfolio Monitoring Senior Analysts to provide thorough performance analysis and review key risks and adverse trends and address the same to the Asset Products Policy Managers to come up with structured plans and adjust policies accordingly.</li><li>Analyse Key Performance Trends for the products under management, highlight any unusual trends, and take necessary actions by policy changes proposals.</li><li>Prepare the necessary portfolio review packs.</li><li>Work closely with the Collections Strategy team to analyse the existing Collections Strategies for various segments & and recommend changes if needed, to ensure portfolios delinquencies and credit costs are optimized.</li><li>Conduct periodical market scans of policies within the market and prepare updates to the concerned management lines/ Risk Committees.</li><li>Work closely with the Business representatives to achieve the aspired Business targets and deliver the sought service quality.</li><li>Provide the adequate Policy training sessions when needed to the Credit Assessment, Business and Front-liners to ensure a smooth workflow.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree of Commerce, Business Administration, Accounting, Data Analysis, Computer Science or related fields. For Senior Officer: Min. 4 years of experience within the Consumer Risk Management. Excellent command of English language beside Arabic. Self-motivated and Strong interpersonal skills in order to enthusiastically suggest new ideas in a cross-functional team environment. Excellent written and verbal communication and presentation skills. Motivational, team-player, excellent soft skills, quantitative and qualitative analysis, etc. Computer aptitude including good knowledge of Microsoft office suite programs.</p>
Jolie Egypt
Egypt - Cairo
<h2>About Meenda</h2><p>Meenda is a creator-focused platform built to give influencers and content creators their own operating system — verified profiles, rankings and leaderboards, gifting and rewards, brand-creator campaigns, and a marketplace, all in one place. We work with creators, brands, and agencies across the region, and we're growing fast.</p><h2>About the role</h2><p>We're hiring an Office Secretary to run the day-to-day of our office. You'll own the owner's calendar, keep meetings and deadlines on track, and make sure the office runs smoothly — from scheduling to supplies to follow-ups. This is a hands-on, in-person role for someone organized, discreet, and quick on their feet.</p><p></p><h2>Responsibilities</h2><ul><li><p>Manage and coordinate the owner's calendar — scheduling, rescheduling, and confirming meetings and calls</p></li><li><p>Send reminders for deadlines, appointments, and follow-ups so nothing slips</p></li><li><p>Answer and screen calls, emails, and messages; draft basic correspondence</p></li><li><p>Greet visitors, vendors, and guests; manage the front-of-office experience</p></li><li><p>Keep the office running — order supplies, coordinate maintenance, manage petty cash</p></li><li><p>Organize and maintain files, documents, and records (digital and physical)</p></li><li><p>Coordinate between team members and departments to keep projects moving</p></li><li><p>Book travel, handle basic errands, and support ad hoc requests as they come up</p></li><li><p>Take notes/minutes in meetings when needed and track action items</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Requirements</h2><ul><li><p>1–3+ years of experience as a secretary, executive/personal assistant, or office administrator</p></li><li><p>Fluent Arabic and strong working English (written and spoken)</p></li><li><p>Highly organized, detail-oriented, and comfortable managing multiple priorities at once</p></li><li><p>Trustworthy and discreet — this role involves access to schedules, contacts, and sensitive information</p></li><li><p>Comfortable with everyday tools: Google Calendar/WhatsApp/Excel or Google Sheets, email</p></li><li><p>Punctual, professional, and presentable — first point of contact for the office</p></li><li><p>Based in or able to commute reliably to Cairo</p></li></ul><h2>Nice to have</h2><ul><li><p>Prior experience in a startup, media, or agency environment</p></li><li><p>Familiarity with social media platforms</p></li><li><p>Driver's license</p></li></ul><p></p>
Egypt - Cairo
<p>Nestl Business Solutions (NBS) is at the heart of the Nestl Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestl and iconic brands like Nespresso to engage with millions of consumers worldwide.</p><p>We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.</p><p>If this describes you and you are looking to join a business where you can really add value supporting the Customer Relationship Center (CRC) of the premium brand Nespresso then this is your opportunity to join Nestl Business Solutions (NBS) and be part of the Nespresso experience.</p><p>At Nestl Business Solutions (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position.</p><p>For our Nestl Business Solutions, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers.</p><p>Handle customer interactions exclusively through voice calls, delivering high-quality support across B2C channels.</p><p>Welcome customers and effectively identify their needs to provide tailored solutions.</p><p>Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.</p><p>Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.</p><p>Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement. Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making. Spark customer interest by showcasing our complete product offerings and their benefits.</p><p><strong>Desired Candidate Profile</strong></p><p>0-2 years of experience in a customer-engagement services (mandatory)</p><p>Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)</p><p>Fluent in English (C1 level)</p><p>Excellent interpersonal and communication skills</p><p>Ability to multitask effectively</p><p>Positive mindset with a strong eagerness to learn and collaborate as a team player</p><p>Strong organizational and prioritization skills to excel in a fast-paced environment</p><p>Demonstrated work ethic and respectfulness.</p>
ENNISMORE
Egypt - Cairo
<p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a Bachelor`s Degree.</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><p>Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture</p><p>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><p>Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>