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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY </b>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food &amp; Beverage Sales &amp; Marketing (BMSC) Human Resources Safety &amp; Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food &amp; Beverage Sales &amp; Marketing (BMSC) Human Resources Safety &amp; Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p><p></p></section>

Role Purpose The R&D Process Engineering Manager is responsible for developing, scaling, and industrializing innovative food processes across the MENAI region for biscuits and chocolate. This role sits squarely within R&D and is accountable for process design, validation, and technology transfer that enable innovation platforms to move from concept to commercialization safely, robustly, and at scale. The role acts as the regional R&D process expert, partnering with Product Development to influence product and process design early, and working closely with factories and external manufacturers to deliver first‑time‑right launches.<br>Key Responsibilities1. Innovation Process Development & Scale-UpDevelop and implement innovative manufacturing processes to enable new products, formats, and platforms. Influence product, process, and equipment design through early R&D engagement. Design, plan, and execute lab, pilot, and factory trials to validate process feasibility and robustness. Apply experimentation, modeling, and data analysis to optimize processing parameters and resolve technical challenges.2. Process Design, URSs & Capital Enablement Lead R&D ownership of User Requirement Specifications (URSs) for new lines, equipment, and major process upgrades. Translate consumer and product requirements into process and equipment needs. Partner with Engineering, OEMs, and internal teams during design, FAT, SAT, commissioning, and capability assessments. Ensure new technologies are fit for purpose and scalable across MENAI.3. Technology Transfer & Line Transfers (R&D Ownership) Lead R&D process input into product and line transfers across MENAI manufacturing sites. Develop and deploy structured technology transfer packages (process maps, critical parameters, control strategies). Support factory trials, start-ups, and early production to ensure process stability and product integrity. Capture learnings and improve platform scalability.4. External Manufacturing & Co-Manufacturer Validation Lead R&D process validation of external / co‑manufacturing partners. Assess equipment capability, process fit, and technical risks versus product requirements. Support trial execution, validation, and onboarding of new partners. Act as R&D process interface with Supply Chain, Quality, Procurement, and external stakeholders.5. Regional Collaboration & Capability Building Work closely with Product Development, Quality, Manufacturing, Engineering, and Procurement. Provide regional R&D process expertise across MENAI projects. Share best practices, standards, and learnings across factories and platforms. Contribute to global R&D process networks and communities of practice.<br> Qualifications & Experience7–12 years experience in R&D Process Engineering within FMCG food manufacturing (biscuits / chocolate strongly preferred). Proven experience enabling innovation scale up, including: Process development and validation URSs and capital projects Technology and line transfers External manufacturing partnerships Strong foundation in food processing science and equipment. Degree in Food Engineering, Food Technology, Chemical Engineering, or related field. Comfortable working between lab, pilot, and factory environments. International / regional experience strongly preferred.

<p style=\"text-align:left\"><b>Job Location</b></p>6Th Of October<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p>Innovation is the driving force behind everything we do at P&G. Across the world, you will find thousands of scientists, engineers and developers working in manufacturing plants, innovation centres and distribution facilities.</p><p>You'll be in the ideal place to work on groundbreaking improvements related to the manufacturing and processing of our leading products with smart, connected technologies driving the industrial revolution. Our aim is to ignite your potential and equip you to enhance the capability, safety and productivity of all our systems while reducing cost and boosting sustainability.</p><h1><b>Your Role as a Process Engineer:</b></h1><p>You will typically start as a Technical Engineer working with a broad range of processing equipment with specific responsibilities from day 1 on a key project that will involve the following:</p><ul><li>Design and evaluate technical options for achieving business objectives</li><li>Study technical feasibility using high end computer modeling and simulation.</li><li>Lead economic evaluations and consultations with Manufacturing, Research & Development and other contributing groups.</li><li>Design, develop and procure new processing equipment.</li><li>Develop and conduct acceptance tests on equipment purchased from vendors.</li><li>Lead new equipment commissioning in the production plants and train the production teams.</li><li>Solve equipment problems working closely with production staff on new or existing operations.</li></ul><p>Your first assignment gives you the chance to contribute with your engineering skills to the business from day 1, while developing your leadership skills. You have clear responsibilities that stretch your technical abilities. You will work in professional and entrepreneurial multi-functional teams while receiving valuable mentoring as well as functional and corporate trainings.</p><p></p><h1><b>What we offer:</b></h1><ul><li>At Procter and Gamble, we don’t just offer a job, we offer a career with varying assignments and lots of development opportunities, so that we develop our leaders of tomorrow.</li><li>You are coordinated in the team with a full training program. You will learn communication and selling skills, the management of a customer portfolio, the analysis and priority settings, trained to specifics corporate trainings.</li><li>Continuous mentorship – We work with hardworking people and like to give both formal training as well as day-to-day mentoring.</li><li>Dynamic and respectful work environment – Our employees are at the core of everything we do. We value every individual and encourage initiatives, promoting agility and work/life balance.</li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><h2>We are looking for:</h2><ul><li><p>Recent Graduate in one of the following engineering majors: Mechanical, Electrical, Electronics, Industrial, Mechatronics or any relevant engineering degree with 0 – 5 years of relevant experience (preferred)</p></li><li><p>We are also considering the following majors: <b><i><span>Actuarial Sciences, Computer Science, Data Science, Mathematics (Statistics & Data Analysis)</span></i></b></p></li><li><p>In addition to good knowledge of English, we also look for skills such as technical curiosity, creativity, innovation, initiative, communication, leadership and the ability to work with others.</p></li></ul><p></p><h2><span class=\"emphasis-3\">JUST SO YOU KNOW:</span></h2><p></p><p>You will get a competitive compensation package, in line with your qualifications and experience.</p><p>We are an equal opportunity employer and value diversity at our company. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view, and we want to include yours. Our mission of Diversity and Inclusion is: “Everyone valued. Everyone included. Everyone performing at their peak”. Are you ready to inspire us with your creative ideas?</p><p></p><p><b>About us</b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</p><p></p><p>Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.</p><p>We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000154950<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration.&nbsp;</p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation; Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities.</p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities.&nbsp;</p><br> <p>It is guided by four core principles:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Retaining key capacities while investing in new expertise</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strengthening and integrating quality assurance and programme finance</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Standardization and optimization across the teams / functions</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Financial sustainability of core structure - with flexibility for expansion / contraction</p><br> <p>The ICT team plays a crucial role in the Country Office (CO) as reliance on digital technology and AI continues to increase in all office operations, projects, and programme deliveries.&nbsp;</p><br> <p>The team drives <b>UNDP’s digital transformation efforts</b> in the CO to better enable, leverage and deploy technology solutions that help the CO implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDP partners, stakeholders, and beneficiaries.&nbsp;</p><br> <p>Under&nbsp;the&nbsp;guidance&nbsp;and&nbsp;direct&nbsp;supervision&nbsp;of&nbsp;the&nbsp;Procurement and ICT Analyst (NOB), the ICT &amp; Procurement Associate provides ICT services, while implementing procurement processes in the management of ICT good, systems and strategies, and provides daily technical support to users of information management tools and technology infrastructure. The ICT &amp; Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.</p><br> <p>The ICT Associate promotes a client-oriented approach particularly in the service of UN Common system partners and agencies.&nbsp; The&nbsp;ICT&nbsp;Associate works&nbsp;in close collaboration with Programme, Operations and projects teams in the&nbsp;CO, UNDP HQ staff, Regional Information Officer (RIO), and the Regional Bureau Information Manager (RBIM) to resolve complex ICT/Procurement related issues.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1.)&nbsp;Ensure implementation of ICT strategies and introduction/implementation of new technologies:</b></p><br> <ul> <li>Ensure compliance with corporate information management and technology standards, guidelines, and procedures for the CO technology environment.</li> <li>Participate in development and implementation of Standard Operating Procedures in ICT services.&nbsp;</li> <li>Conduct market research and analysis and provide support in introducing new technology for CO system updating and improvement.</li> <li>Provide advice on and assistance in procurement of new ICT equipment for the CO and projects; and provide technical specifications and information on best options in both local and international markets. Review quotations and bids.&nbsp;</li> <li>Participate in development and implementation of ICT annual plan. Maintain the measures in place for business continuity and disaster recovery processes and procedures.&nbsp;</li> <li>Provide support for the use of ERP functionality for improved business results and improved client services.</li> <li>Provide ICT support for key events.&nbsp;</li> </ul> <p><b>2.) Ensure effective functioning of the CO hardware and software packages and efficient management support of shared ICT infrastructure and common services:</b></p><br> <ul> <li>Monitor shared network environments and cloud-based resources daily to ensure stable connectivity for all resident UN Agencies.</li> <li>Deploy countermeasures and cybersecurity protocols to protect the data resources of the CO and partner agencies from malicious attacks. Ensure UNDP desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of attacks.</li> <li>Maintain an up-to-date inventory of shared ICT assets, managing their lifecycle from procurement to sustainable disposal/recycling.</li> <li>Support effective functioning (installation, operation, and maintenance) of all UNDP hardware equipment and acquisition of hardware supplies.</li> <li>Perform specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and making routine repairs.</li> <li>Maintain an up-to-date inventory and stock of supplies and spare parts in cooperation with the Administration and Procurement Teams.</li> </ul> <p><b>3.) Manage ICT contracts and vendor performance for integrated service delivery:</b></p><br> <ul> <li>Oversee technical performance against Key Performance Indicators (KPIs) for ICT-related Long-Term Agreements (LTAs) used by the CO and UN partners.</li> <li>Respond to complex technical issues and service interruptions by serving as the primary liaison between the UN and technology service providers.</li> <li>Ensure full compliance with software licensing, hardware warranties, and service-level agreements (SLAs) throughout the contract lifecycle.</li> </ul> <p><b>4.) Ensure strategic sourcing and procurement of ICT goods and services for the CO and UN Agencies:</b></p><br> <ul> <li>Organize end-to-end procurement processes (RFQ, ITB, RFP) for hardware, software, and technical services such as cloud hosting and cybersecurity for the CO and UN partners.</li> <li>Draft technical specifications and Terms of Reference (TOR) that harmonize requirements across agencies to facilitate joint procurement and leverage economies of scale.</li> <li>Conduct market research to identify innovative "Green ICT" providers and maintain a specialized vendor roster accessible to the UN Country Team (UNCT).</li> <li>Support technical evaluation committees to ensure technology bids comply with UNDP rules and inter-agency interoperability standards&nbsp;<br> &nbsp;</li> </ul> <p><b>5) Support digital transformation, AI enablement, and knowledge management:</b></p><br> <ul> <li>Identify opportunities to digitalize and automate business processes.</li> <li>Provide technical support for ERP systems (e.g., Quantum) to enable data-driven decision-making.</li> <li>Contribute to the development and use of AI tools and digital solutions to enhance efficiency.</li> <li>Promote the use of data analytics for performance monitoring and reporting.</li> <li>Support knowledge sharing, documentation of best practices, and capacity-building activities.</li> <li>Participate in the organization of training for the CO staff on ICT/Procurement issues</li> <li>Contribute to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization</p><br> <p>Supervisory/Managerial Responsibilities: The ICT &amp; Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.</p><br> <p><b>Competencies</b></p><br> <i><b>Core&nbsp;</b></i> <br> <p><b>Achieve Results</b></p><br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in&nbsp;</p><br> <p>doing work</p><br> <br> <p><b>Think Innovatively</b></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><b>Learn Continuously</b></p><br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning</p><br> <br> <p><b>Adapt with Agility&nbsp;</b></p><br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change&nbsp;</p><br> <p>process</p><br> <br> <b>Act with Determination&nbsp;</b> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making&nbsp; <br> <p><b>Cross-Functional &amp; Technical competencies&nbsp;</b></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management</b> Results-based Management Ability to manage programmes and projects with a focus on improved performance and demonstrable results. <br> <b>Business Management</b> Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs, provide&nbsp;inputs to the development of customer service strategy, look&nbsp;for ways to add value beyond clients' immediate requests, Ability to anticipate client's upcoming needs and concerns. <br> <b>Business Management</b> Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of &nbsp;discovering useful information, informing conclusions, and supporting decision-making. <br> <b>Business Management</b> Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed. <br> <b>Information Management and Technology</b> <p>IT Customer&nbsp;</p><br> <p>Support</p><br> Ability&nbsp;to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar is&nbsp;desirable. <br> <b>Information Management and Technology</b> Network, Communication, and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. <br> <b>Information Management and Technology</b> User Experience and Business Analyst Capacity to translate efficiently user needs into IT requirements around human-centered design. <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary education is required with formal training in IT systems, business software and/or web-based applications.&nbsp;</li> <li>A university degree (Bachelor’s degree) in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement.</li> <li>CIPS level 2&nbsp;is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.&nbsp;</li> <li>Certifications in&nbsp;CCNA,&nbsp;MSCA, MSCE,&nbsp;and/or MCP are&nbsp;an asset&nbsp;</li> </ul> <p><b>Experience:</b></p><br> <ul> <li>Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant working&nbsp;experience&nbsp;in&nbsp;network&nbsp;administration and operations, web design, providing technical support for&nbsp;hardware/software or Cloud ERP environments, working with telecommunications facilities; and applying&nbsp;knowledge&nbsp;of&nbsp;database applications, web-based management systems and cloud infrastructure solutions.</li> <li>Previous experience providing ICT services, ICT procurement support, or shared services within the UN system or international organizations is desired.</li> <li>Hands‑on experience with ERP systems (e.g. Quantum, Oracle, SAP) and other web‑based ICT or procurement management platforms is desired.</li> <li>Experience supporting ICT infrastructure, networks, cloud/shared environments, cybersecurity monitoring, and ICT asset lifecycle management is desired.</li> <li>Experience supporting RFQ/ITB/RFP processes, drafting technical specifications or TORs, vendor coordination, and support to technical evaluation committees is desired.</li> <li>Possession of valid <b>CIPS Level 2 </b>certification is desired.</li> <li>Possession of valid <b>Cisco (e.g. CCNA) or equivalent ICT&nbsp;</b>certification is desired.</li> </ul> <p><b>Language Requirements:</b></p><br> <ul> <li>Fluency in English and Arabic is required.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

ABOUT THR ROLE:We are seeking a Digital Monetization & Ad Ops Manager to be responsible for the end-to-end operational execution and of monetization across all digital channels, including web display and video, mobile apps, CTV/OTT, programmatic partners, and social platforms. The role ensures that all inventory is correctly set up, monetized efficiently, compliant with platform and policy requirements, and continuously optimized to maximize yield and revenue stability. This position focuses on day-to-day delivery, performance monitoring, issue resolution, and reporting, translating monetization strategy into consistent operational results. Success in the role will be measured through clearly defined quarterly KPIs covering revenue performance, fill rate, yield improvement, monetization uptime, and reporting accuracy.<br>The following job description details the skills and competencies required for this level.<br>SKILLS AND REQUIREMENTS4+ years in ad ops, programmatic advertising, or digital monetization (agency, ad-tech, or publisher side). Strong knowledge of GAM, SSPs, DSPs (DV360, The Trade Desk). Familiar with paid media platforms: Google Ads, Meta Ads, Tik Tok Ads, You Tube Ads. Experience managing ad-tech partners (Teads, Magnite, Pub Matic, Spring Serve, etc.). Strong analytical and reporting skills (Google Analytics, Looker, Data Studio). Background in CTV/FAST advertising models is a strong plus. Strong problem-solving and analytical mindset and High attention to detail Excellent communication skills with the Ability to work under pressure in a fast-paced environment Proactive and ownership-driven attitude with Strong time management and prioritization skills Commercial mindset: ability to translate ad ops into revenue opportunities for sales.<br>KEY RESPONSIBILITIES:1. Display & Video (Web) Manage and hands on GAM trafficking and line item setup to ensure accurate and timely campaign implementation. Support and hands on Prebid setup and troubleshoot related issues to maintain optimal header bidding performance. Apply and optimize floor prices by geo, device, and format to maximize revenue opportunities. Conduct creative QA and ensure compliance with internal policies and industry standards. Perform daily pacing and delivery checks and adjust campaigns as needed to meet performance goals.2. App (i OS / Android) Validate SDK integrations in collaboration with the tech team to ensure proper ad delivery. Map ad units according to placements to ensure correct implementation and tracking. Maintain mediation waterfall hygiene to optimize demand competition and yield. Monitor latency and timeout settings to improve performance and user experience. Conduct regular app monetization stability checks to ensure consistent revenue performance.3. CTV / OTT / FASTConfigure and manage ad pods to ensure proper ad sequencing and delivery. Validate and monitor SSAI integrations to maintain seamless ad insertion. Support deal setup, including PMPs and Programmatic Guaranteed campaigns. Monitor delivery, pacing, and fill rates to ensure campaign effectiveness. Perform quality control checks to maintain strong CTV monetization performance.4. Programmatic Partners (SSPs, DSP Tags) Execute partner onboarding processes to enable smooth integrations. Monitor and hands on daily performance and yield across partners to optimize revenue. Block MFA and low-quality demand sources to protect inventory quality. Enforce floor price compliance across all programmatic partners. Prepare and share partner performance reports with relevant stakeholders.5. Social Media Monetization Enable and manage monetization across all social media platforms and accounts. Ensure policy compliance and verify monetization eligibility requirements. Optimize yield across formats and geographies to maximize revenue. Track revenue and reconcile payouts to ensure accuracy. Prepare social monetization reports and escalate issues when necessary.6. Revenue & KPIs and Success Metrics:Maintain monthly revenue variance within ±5% of forecasted targets Monitor revenue trends and proactively address fluctuations Collaborate with commercial teams to stabilize and grow revenue performance<br>What We Offer The chance to define the digital monetization roadmap for Lovin & Smashi. Hands-on exposure to CTV & FAST monetization, one of the fastest-growing areas in media. A cross-functional role bridging tech, content, and commercial. Growth opportunities within a leading regional media company.<br>Augustus Overview Augustus is a Middle Eastern digital media holding company based in Dubai, Cairo and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. We apply our expertise to building media brands, each centered on an audience first mindset, such as promoting the ideals of a positive lifestyle or an aspirational business mentality. Our brands have originated from new media platforms and power our entire ecosystem of services, especially creating brand communications that resonate with our audiences across digital and the real world. Our content is loved and seen by millions, natively across visual, audio and text platforms. <br>Lovin’ Lovin’ is a local news and lifestyle brand. Lovin’ captures the best of the world around us: what we see, do, think, eat and drink. Lovin’ presents a positive view of our city, town, country or community. Lovin’s mantra is simple: Lovin’ Your Life. <br>Smashi Smashi is a business news network streaming live from the heart of the Arab world, covering the most innovative products, services and technologies changing our lives. Smashi is a mindset, it’s for the driven, the dreamers and the doers. <br>ODEUM ODEUM is our in-house content studio, powered by data and insights, designed to produce new media formats, in real time for clients that live across our brand channels. We connect brands with communities and culture.

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>The Product Lead is accountable for driving the end-to-end delivery of complex digital products, ensuring they meet business requirements, quality standards, and timelines. This role coordinates across cross-functional teams, resolves delivery challenges, and ensures smooth execution within agile frameworks.</p> <p>Alongside managing high-complexity products, the Product Lead will mentor and support less experienced Product Owners, sharing best practices in backlog management, sprint planning, and stakeholder communication. The role emphasizes operational excellence, collaboration, and continuous improvement to deliver impactful products efficiently.</p> <h4>What you’ll do</h4> <ul> <li>Product lead is purely a leadership role which involves directing the offshore product owners responsible for a specific product.</li> <li>Perform regular control checks on work performed by less experienced Product Owners in one or more projects.</li> <li>Proactively share all best practices related to process, requirements, and more.</li> <li>Work very closely with software engineering management team for new proposals, initiatives, etc.</li> <li>Product lead presence is a must in onboarding new local markets or for any new project kick-off phase.</li> <li>Foster an environment of creative thinking, positive criticism, open communication, risk taking, and recognize employees for appropriate behavior.</li> <li>Collaborate with business stakeholders and senior leadership team to identify strategic and innovative uses of technology to drive business growth, profitability, and efficiencies.</li> <li>Ability to onboard new streams of work, squads, or business areas and to support the digital transformation of any project type.</li> </ul> <h4>Who you are</h4> <ul> <li>Educated in computer science, engineering, or an equivalent combination of education and experience.</li> <li>Minimum of 6+ years of relevant professional experience.</li> <li>Fluency in English (C1) is a must.</li> <li>Previous experience as a Product Owner is essential.</li> <li>Good understanding of software development principles and practices.</li> <li>Strong research, analytical, and communication skills.</li> <li>Digital product mindset with the ability to navigate complex delivery environments.</li> <li>Passion for user-centred design and product development.</li> <li>Ability to mentor colleagues and work effectively with cross-functional stakeholders.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact digital products and transformation initiatives.</li> <li>Exposure to senior business stakeholders and engineering leadership teams.</li> <li>Opportunity to shape product delivery practices and influence strategic technology decisions.</li> <li>Experience leading geographically distributed product teams and supporting organisational growth.</li> <li>Involvement in onboarding new markets, projects, and business capabilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced product leadership and strategic delivery management.</li> <li>Cross-functional stakeholder management at senior leadership level.</li> <li>Agile governance, product operating models, and delivery optimisation.</li> <li>Coaching and mentoring techniques for Product Owners and digital teams.</li> <li>Digital transformation planning and execution across complex environments.</li> <li>Technology strategy alignment with business objectives.</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Microsoft 365 Copilot &amp; AI Productivity Lead is responsible for the end-to-end planning, readiness, deployment, and value realization of Microsoft 365 Copilot across enterprise environments.<br> You will take ownership of orchestrating Microsoft 365 Copilot implementations by bringing together collaboration, data governance, security, identity, automation, and adoption capabilities to deliver secure, governed, and business-driven AI productivity solutions.<br> This is a senior hands-on consulting and leadership role focused on delivery: translating business objectives into enterprise-ready Microsoft 365 Copilot solutions, owning the deployment lifecycle, coordinating cross-functional delivery teams, and ensuring Copilot deployments are secure, compliant, extensible, and deliver measurable business value.<br> Responsibilities: Copilot Strategy &amp; Solution Leadership Own the Microsoft 365 Copilot proposition, delivery methodology, and solution approach across enterprise and public sector engagements.<br> Lead client engagements by presenting Microsoft 365 Copilot as a comprehensive AI productivity transformation programme rather than a standalone technology deployment.<br> Orchestrate cross-functional delivery teams, integrating Collaboration &amp; Content, Data Security &amp; Compliance, Endpoint &amp; Identity, and Power Platform consultants into a unified Copilot implementation.<br> Copilot Readiness &amp; Data Foundation Conduct Microsoft 365 Copilot readiness assessments covering licensing, data governance, permissions, security, network readiness, and business use cases.<br> Assess enterprise content hygiene, oversharing risks, and information architecture while driving remediation activities through specialist consultants.<br> Define remediation plans that prepare Microsoft 365 environments for secure and effective Copilot deployment.<br> Copilot Deployment &amp; Extensibility Lead the provisioning and deployment of Microsoft 365 Copilot across enterprise environments.<br> Configure Copilot grounding across SharePoint Online, Microsoft Teams, OneDrive, and Microsoft 365 content repositories.<br> Design Copilot extensibility solutions and collaborate with the Power Platform team to implement Microsoft Copilot Studio agents supporting high-value business scenarios.<br> Guide solution architecture for priority AI use cases that improve employee productivity and business outcomes.<br> Security, Governance &amp; Compliance Ensure Microsoft 365 Copilot deployments comply with enterprise identity, Conditional Access, information protection, and data governance controls.<br> Partner with Data Security &amp; Compliance and Endpoint &amp; Identity consultants to ensure Microsoft Purview, Microsoft Entra ID, and Microsoft Intune guardrails are fully implemented.<br> Ensure Copilot deployments comply with organizational AI governance frameworks, regulatory requirements, and Responsible AI principles.<br> Value Realization &amp; Stakeholder Engagement Develop Microsoft 365 Copilot use-case catalogues aligned with business priorities and measurable productivity outcomes.<br> Define value realization frameworks, success metrics, and executive reporting for Copilot programmes.<br> Partner with Adoption &amp; Change Management consultants to drive user adoption, change management, and business value realization.<br> Provide executive-level guidance and act as the primary advisor on Microsoft 365 Copilot strategy, governance, and AI productivity transformation.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Hands-on experience with Microsoft 365 Copilot readiness assessments, deployment, grounding, extensibility, and enterprise adoption.<br> Strong understanding of Microsoft 365 Copilot architecture, Microsoft Copilot Studio, and AI-powered productivity solutions.<br> Broad expertise across Microsoft 365 Collaboration, Microsoft Purview, Microsoft Entra ID, Microsoft Intune, SharePoint Online, Microsoft Teams, and OneDrive.<br> Strong understanding of Microsoft 365 licensing, content governance, identity, security, and information architecture.<br> Experience implementing Microsoft Purview governance, identity protection, Conditional Access, and enterprise security controls supporting Microsoft 365 Copilot.<br> Strong understanding of Responsible AI principles, AI governance, data protection, and regulatory compliance.<br> Strong requirements gathering, executive stakeholder management, solution architecture, programme leadership, and workshop facilitation skills.<br> Ability to translate business objectives into scalable Microsoft 365 Copilot and AI productivity solutions.<br> Experience developing Microsoft 365 Copilot use-case catalogues, value realization frameworks, adoption strategies, and executive reporting.<br> Experience leading cross-functional Microsoft 365 transformation programes and coordinating multidisciplinary delivery teams.<br> Produce executive presentations, solution designs, deployment documentation, governance frameworks, implementation guides, operational runbooks, and knowledge transfer artefacts.<br> 8+ years of hands-on experience delivering Microsoft 365 solutions, including collaboration, security, governance, and enterprise transformation, with demonstrated experience leading complex multi-workstream Microsoft 365 Copilot deployments.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field (or equivalent practical experience).<br> Certifications (Preferred) - Microsoft 365 Certified Administrator Expert (MS-102), Microsoft Certified: Information Protection Administrator Associate (SC-400) , Microsoft Certified: Identity and Access Administrator Associate (SC-300), Microsoft 365 Copilot and AI-related Microsoft certifications are highly desirable.<br> Must be fluent in English.<br> Working proficiency in Arabic is highly desirable.<br> Location: MENA region, with flexibility to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.<br> Engagement : Full-time, with ownership of Microsoft 365 Copilot readiness, deployment, governance, adoption, and AI productivity transformation across enterprise and public sector clients.<br></span> </div>

About The Job<br><br>You’re looking for fulfillment, we’re looking for You!<br><br>As an E-Commerce Manager, you will oversee and drive the online sales strategy for Danone Egypt by managing e-commerce platforms, optimizing user experience, and increasing online revenue.<br><br>About The Job<br><br>As an E-Commerce Manager, you will be doing the following activities<br><br>Strategy Development and Execution Develop and implement comprehensive e-commerce strategies to drive online sales growth. Analyze market trends and competitor activities to identify opportunities for improvement and innovation. Collaborate with marketing, sales, and product teams to align e-commerce initiatives with overall business objectives. Website Management Oversee the day-to-day operations of the e-commerce website, ensuring optimal performance and user experience. Manage website content, including product listings, descriptions, images, and promotions. Coordinate with IT and web development teams to implement new features and resolve technical issues. Digital Marketing Plan and execute digital marketing campaigns, including SEO, SEM, email marketing, social media, and affiliate marketing. Monitor and analyze campaign performance, making data-driven decisions to optimize ROI. Utilize analytics tools to track website traffic, conversion rates, and customer behavior. Customer Experience Enhance the online shopping experience by implementing user-friendly features and functionalities. Address customer inquiries and complaints promptly, ensuring high levels of customer satisfaction. Develop and maintain customer loyalty programs and retention strategies. Sales and Revenue Management Set and achieve sales targets and KPIs for the e-commerce platform. Monitor inventory levels and coordinate with supply chain teams to ensure product availability. Analyze sales data to identify trends and opportunities for growth. Team Leadership Lead and mentor the e-commerce team, fostering a collaborative and results-driven environment. Lead the customers and drive the business goals and agenda comprehensively. <br>About You<br><br>To be able to achieve the above and be successful in this role we believe you need to have<br><br>+5 years of experience in the online business Strategic thinking and planning Bachelor's degree in business or any related major Stakeholders' management, influence & communication Presentation & Analytical skills Agility to market dynamics Fluent English and Arabic writing and speaking <br><br>About Us<br><br>Danone’s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power of people have to impact the world through daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food. And healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies. What we offer? We believe everyone has talent, something which comes natural to you. Your uniqueness is something which brings both excellence as well as energizes you. Don't hesitate to get back to us for any inquiries

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Manager<br><b>Job Description &amp; Summary</b><br>At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery.<br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>Drive Transformation. Deliver Impact. Build Your Career.</b> <br>Are you passionate about solving complex business challenges and helping organizations transform the way they operate? <br>We're looking for talented Business Analysts and Consultants to join our growing Business Analysis practice. In this role, you'll work alongside experienced professionals to deliver innovative solutions, support business transformation initiatives, and create measurable value for clients and stakeholders. <br>If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into practical outcomes, we'd love to hear from you. <br><b>What You'll Do</b> <br>As part of our team, you will: <br><ul><li>Partner with stakeholders to understand business challenges and identify opportunities for improvement.</li></ul><br><ul><li>Gather, analyze, and document business and functional requirements.</li></ul><br><ul><li>Facilitate workshops, discovery sessions, and meetings with business and technical stakeholders.</li></ul><br><ul><li>Translate business needs into practical, scalable, and user-focused solutions.</li></ul><br><ul><li>Support business transformation and digital initiatives from strategy through implementation.</li></ul><br><ul><li>Collaborate with cross-functional and international teams to deliver high-quality outcomes.</li></ul><br><ul><li>Create business documentation, process maps, user stories, journey maps, and presentations.</li></ul><br><ul><li>Leverage AI-enabled tools and innovative approaches to improve delivery quality, efficiency, and consistency.</li></ul><br><ul><li>Contribute to continuous improvement initiatives and share knowledge, best practices, and reusable assets across teams.</li></ul><br><ul><li>Build strong stakeholder relationships and support successful delivery outcomes.</li></ul><br><b>What We're Looking For</b> <br>We're seeking professionals who bring curiosity, analytical thinking, and a collaborative mindset. <br><b>Required Qualifications</b> <br><ul><li>Minimum 8 years of experience as a Business Analyst in software implementation or enhancement projects.</li></ul><br><ul><li>Experience as a Business Analyst, Consultant, Product Analyst, or similar role.</li></ul><br><ul><li>Strong analytical and problem-solving skills.</li></ul><br><ul><li>Excellent communication, facilitation, and stakeholder management capabilities.</li></ul><br><ul><li>Experience gathering and documenting business requirements.</li></ul><br><ul><li>Ability to manage multiple priorities in a dynamic environment.</li></ul><br><ul><li>Experience working with business and technology teams.</li></ul><br><ul><li>Strong written and verbal English communication skills.</li></ul><br><ul><li>Bachelor's degree or equivalent professional experience.</li></ul><br><b>Preferred Qualifications</b> <br><ul><li>Experience supporting business transformation, process improvement, or change initiatives.</li></ul><br><ul><li>Knowledge of Agile, Scrum, or Product Delivery methodologies.</li></ul><br><ul><li>Experience creating user stories, process maps, business cases, and solution documentation.</li></ul><br><ul><li>Familiarity with AI-enabled tools and digital technologies.</li></ul><br><ul><li>Business Analysis, Agile, Product Management, or related certifications.</li></ul><br><ul><li>Experience working in consulting or stakeholder-facing environments.</li></ul><br><b>Why Join Us?</b> <br>You'll have the opportunity to: <br><ul><li>Work on meaningful transformation and innovation initiatives.</li></ul><br><ul><li>Collaborate with diverse and high-performing teams.</li></ul><br><ul><li>Develop your skills through continuous learning, mentoring, and professional development programs.</li></ul><br><ul><li>Gain exposure to emerging technologies, digital transformation, and AI-enabled ways of working.</li></ul><br><ul><li>Build a rewarding career with clear progression opportunities.</li></ul><br><ul><li>Make a real impact by helping organizations solve complex business challenges and achieve better outcomes.</li></ul><br><b>Frequently Asked Questions</b> <br><b>Do I need previous consulting experience?</b> <br>Consulting experience is helpful but not essential. We also welcome candidates with strong Business Analysis, Product, Transformation, or Process Improvement experience. <br><b>Is this a client-facing role?</b> <br>Depending on the project, you may work directly with stakeholders, facilitate workshops, gather requirements, and help shape business solutions. <br><b>Will I receive training and development opportunities?</b> <br>Yes. We invest in our people through continuous learning, mentoring, certifications, and hands-on project experience. <br><b>What does career progression look like?</b> <br>We provide structured career development with opportunities to grow into senior consulting, delivery leadership, business analysis leadership, and subject matter expert roles. <br><b>Ready to Make an Impact?</b> <br>If you're looking for a career where your ideas matter, your expertise is valued, and your work helps drive meaningful business outcomes, we'd love to hear from you. <br><b>Apply today and become part of a team that's helping organizations transform, innovate, and succeed.</b> <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Professional Courage {+ 28 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Manager<br><b>Job Description &amp; Summary</b><br>At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery.<br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>Drive Transformation. Deliver Impact. Build Your Career.</b> <br>Are you passionate about solving complex business challenges and helping organizations transform the way they operate? <br>We're looking for talented Business Analysts and Consultants to join our growing Business Analysis practice. In this role, you'll work alongside experienced professionals to deliver innovative solutions, support business transformation initiatives, and create measurable value for clients and stakeholders. <br>If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into practical outcomes, we'd love to hear from you. <br><b>What You'll Do</b> <br>As part of our team, you will: <br><ul><li>Partner with stakeholders to understand business challenges and identify opportunities for improvement.</li></ul><br><ul><li>Gather, analyze, and document business and functional requirements.</li></ul><br><ul><li>Facilitate workshops, discovery sessions, and meetings with business and technical stakeholders.</li></ul><br><ul><li>Translate business needs into practical, scalable, and user-focused solutions.</li></ul><br><ul><li>Support business transformation and digital initiatives from strategy through implementation.</li></ul><br><ul><li>Collaborate with cross-functional and international teams to deliver high-quality outcomes.</li></ul><br><ul><li>Create business documentation, process maps, user stories, journey maps, and presentations.</li></ul><br><ul><li>Leverage AI-enabled tools and innovative approaches to improve delivery quality, efficiency, and consistency.</li></ul><br><ul><li>Contribute to continuous improvement initiatives and share knowledge, best practices, and reusable assets across teams.</li></ul><br><ul><li>Build strong stakeholder relationships and support successful delivery outcomes.</li></ul><br><b>What We're Looking For</b> <br>We're seeking professionals who bring curiosity, analytical thinking, and a collaborative mindset. <br><b>Required Qualifications</b> <br><ul><li>Minimum 8 years of experience as a Business Analyst in software implementation or enhancement projects.</li></ul><br><ul><li>Experience as a Business Analyst, Consultant, Product Analyst, or similar role.</li></ul><br><ul><li>Strong analytical and problem-solving skills.</li></ul><br><ul><li>Excellent communication, facilitation, and stakeholder management capabilities.</li></ul><br><ul><li>Experience gathering and documenting business requirements.</li></ul><br><ul><li>Ability to manage multiple priorities in a dynamic environment.</li></ul><br><ul><li>Experience working with business and technology teams.</li></ul><br><ul><li>Strong written and verbal English communication skills.</li></ul><br><ul><li>Bachelor's degree or equivalent professional experience.</li></ul><br><b>Preferred Qualifications</b> <br><ul><li>Experience supporting business transformation, process improvement, or change initiatives.</li></ul><br><ul><li>Knowledge of Agile, Scrum, or Product Delivery methodologies.</li></ul><br><ul><li>Experience creating user stories, process maps, business cases, and solution documentation.</li></ul><br><ul><li>Familiarity with AI-enabled tools and digital technologies.</li></ul><br><ul><li>Business Analysis, Agile, Product Management, or related certifications.</li></ul><br><ul><li>Experience working in consulting or stakeholder-facing environments.</li></ul><br><b>Why Join Us?</b> <br>You'll have the opportunity to: <br><ul><li>Work on meaningful transformation and innovation initiatives.</li></ul><br><ul><li>Collaborate with diverse and high-performing teams.</li></ul><br><ul><li>Develop your skills through continuous learning, mentoring, and professional development programs.</li></ul><br><ul><li>Gain exposure to emerging technologies, digital transformation, and AI-enabled ways of working.</li></ul><br><ul><li>Build a rewarding career with clear progression opportunities.</li></ul><br><ul><li>Make a real impact by helping organizations solve complex business challenges and achieve better outcomes.</li></ul><br><b>Frequently Asked Questions</b> <br><b>Do I need previous consulting experience?</b> <br>Consulting experience is helpful but not essential. We also welcome candidates with strong Business Analysis, Product, Transformation, or Process Improvement experience. <br><b>Is this a client-facing role?</b> <br>Depending on the project, you may work directly with stakeholders, facilitate workshops, gather requirements, and help shape business solutions. <br><b>Will I receive training and development opportunities?</b> <br>Yes. We invest in our people through continuous learning, mentoring, certifications, and hands-on project experience. <br><b>What does career progression look like?</b> <br>We provide structured career development with opportunities to grow into senior consulting, delivery leadership, business analysis leadership, and subject matter expert roles. <br><b>Ready to Make an Impact?</b> <br>If you're looking for a career where your ideas matter, your expertise is valued, and your work helps drive meaningful business outcomes, we'd love to hear from you. <br><b>Apply today and become part of a team that's helping organizations transform, innovate, and succeed.</b> <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Professional Courage {+ 28 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Presented in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong>, and <strong>Cyber</strong>. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>DIH is seeking a Senior Infrastructure Engineer, who will be responsible for the day-to-day administration, monitoring, troubleshooting, and maintenance of the infrastructure services, ensuring high availability, performance, security, and compliance.</li> <li>You will be working closely with the Infrastructure Expert and other technical teams to deliver infrastructure changes, troubleshoot and resolve incidents, maintain service reliability, and continual service improvements of the DIH infrastructure environment.</li> <li>Proactivity and analytical mindset are key in your role to identify recurring issues, detect any anomaly, alerts or capacity issues, and take ownership end-to-end ensuring the infrastructure resilience and reliability.</li> <li>Maintaining the infrastructure documentation, standard procedures, and knowledge articles is very crucial to operate and for audit purposes.</li> <li>You will ensure that all activities are performed in accordance with the approved policies, standards, and controls. Your communication skills are key to this role in being able to provide the best user experience to our end users.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p><strong>Essentials</strong></p> <ul> <li>Bachelor’s degree in Computer Science, Information Technology, or related discipline.</li> <li>3+ relevant years of experience.</li> <li>Professional experience in enterprise network and infrastructure administration and operations.</li> <li>Experience with Palo Alto Networks firewalls and SD-WAN including configuration, patching, upgrade, troubleshooting, and lifecycle management.</li> <li>Strong knowledge and practical experience with Cisco technologies in routing and switching.</li> <li>Solid understanding of network security, segmentation, VPN, and high availability and resilient network.</li> <li>Perform network upgrades, migrations, and technology refresh activities with minimal business disruption.</li> <li>Manage Microsoft Server, Active Directory, Group Policy, DNS, DHCP, and related enterprise services.</li> <li>Hands-on experience in troubleshooting problems in a complex environment and drive them through resolution.</li> <li>Maintain network availability, capacity, performance, and resilience within the agreed service levels.</li> <li>Experience in working within structured ITIL/ITSM environment performing Incident, Problem, Request, and Change management.</li> <li>Collaborate naturally and effectively with technical teams and technology vendors.</li> <li>Continuous learning and improvement mindset and ability to adapt to business needs evolution.</li> <li>Cisco and Palo Alto certifications.</li> <li>English language fluency.</li> </ul> <p><strong>Desirables</strong></p> <ul> <li>Experience in network automation, scripting, and infrastructure as code.</li> <li>Exposure to cloud networking and hybrid-cloud environments.</li> <li>Experience in Windows Server and Linux administration.</li> <li>Understanding of virtualization technology such as VMWare or Hyper-V.</li> <li>ITIL foundation certified.</li> </ul> <h4>Connect to your business – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.</p> <h4>Connect with your colleagues</h4> <p><strong>Location:</strong> Cairo, Egypt</p> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.</p> <p>You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Associate Accounts Payable is responsible for executing and supporting accounts payable activities for assigned clients, entities, or regions within a finance delivery / shared-services environment. The role focuses on accurate invoice processing, vendor account maintenance, payment preparation, issue resolution, reconciliations, compliance with approvals, and support for month-end close and audit requirements. This position requires strong AP process knowledge, attention to detail, control awareness, and the ability to coordinate with procurement, business requestors, vendors, treasury, tax, and client finance teams. The Senior Associate helps ensure that supplier obligations are processed in a timely, compliant, and well-documented manner.</p><p>Key Responsibilities</p><ul><li>Process and review vendor invoices, credit notes, debit notes, employee reimbursement support, and other AP transactions in line with client policies and agreed service levels.</li><li>Validate invoice data, purchase order references, goods receipt or service receipt status, tax treatment, payment terms, supplier details, approvals, and supporting documentation before posting or routing for resolution.</li><li>Perform two-way or three-way matching activities and investigate mismatches related to price, quantity, tax, receipt status, supplier master data, or purchase order conditions.</li><li>Prepare and post AP entries, including invoice postings, adjustments, reclassifications, accrual support, prepayment schedules, and clearing items where applicable.</li><li>Support payment runs by preparing payment proposals, validating due items, checking holds or blocked invoices, coordinating approvals, and resolving rejected or returned payments.</li><li>Monitor AP aging, blocked invoice reports, GR/IR open items, debit balances, duplicate invoice risks, and vendor statement reconciliation items.</li><li>Follow up with vendors, procurement teams, business requestors, and client finance stakeholders to resolve invoice exceptions, missing receipts, disputed charges, and payment queries.</li><li>Maintain accurate AP trackers, query logs, approval evidence, supplier communications, payment status updates, and exception notes to support transparency and audit readiness.</li><li>Assist with month-end close by preparing AP accrual inputs, reviewing unpaid invoice listings, reconciling AP subledger to general ledger, and explaining significant movements or aged items.</li><li>Support tax and compliance requirements relevant to AP, including VAT treatment, withholding tax support, local statutory documentation, and client-specific approval rules.</li><li>Prepare documentation for internal, external, tax, and statutory audits, including invoice samples, approval trails, payment evidence, vendor reconciliations, and control-performance evidence.</li><li>Apply segregation of duties, delegation of authority, vendor master controls, duplicate-payment checks, and invoice approval requirements to reduce operational and compliance risk.</li><li>Participate in transition, stabilization, and process-improvement activities for AP scope, including SOP updates, knowledge transfer, root-cause analysis, and automation opportunities.</li><li>Support KPI and service-level reporting for AP, including invoice cycle time, backlog, blocked invoices, first-time-right processing, aging performance, and query resolution status.</li><li>Collaborate with GL, procurement, treasury, tax, IT, and client business teams to resolve end-to-end procure-to-pay dependencies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, Business, or a related field; professional certification or in-progress qualification is an advantage.</li><li>3 6 years of accounts payable or procure-to-pay experience, preferably in shared services, BPO, professional services, or multinational environments.</li><li>Strong understanding of AP processes, invoice validation, PO and non-PO invoice handling, payment support, vendor queries, reconciliations, and month-end AP close activities.</li><li>Working knowledge of accounting concepts related to AP, accruals, prepayments, GR/IR, vendor balances, tax codes, and subledger-to-GL reconciliations.</li><li>Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms; SAP AP/MM exposure is highly desirable.</li><li>Good Excel skills, including reconciliations, pivot tables, lookups, aging analysis, and operational trackers.</li><li>Exposure to audit support, professional services, or a structured control-focused finance environment is considered a plus.</li><li>Awareness of internal controls, delegation of authority, segregation of duties, audit evidence, and duplicate-payment prevention controls.</li><li>Strong follow-up, communication, and issue-resolution skills with the ability to coordinate across vendors, procurement, business users, and finance teams.</li><li>German language proficiency is a plus.</li></ul><p>Key Competencies</p><ul><li>Accounts payable process expertise</li><li>Accuracy and control discipline</li><li>Vendor and stakeholder follow-up</li><li>Issue resolution</li><li>Payment and aging management</li><li>ERP and data-handling ability</li><li>Compliance awareness</li><li>Documentation quality</li><li>Service-level ownership</li><li>Continuous improvement mindset</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Think insurance is boring? Think again.</strong><br>Trufla Technology is a multinational Canadian company and the first of its kind – we offer a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design, to lead management, branded customer service and API’s, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance.&nbsp;<br><strong>Trufla is leading a digital revolution</strong> that will transform the insurance industry! We’re growing fast, and we’re looking for visionaries to join our team of innovators and disruptors at our Cairo offices.&nbsp;<br>It’s our goal for Trufla to be the <strong>BEST place to work</strong>. A great corporate culture is one of our top priorities.<br><strong>Main Benefits:</strong><br><ul><li>Competitive Salary</li><li>Health Insurance</li><li>Gym Membership</li><li>Flexible Working Hours</li><li>Continuing Education Opportunities</li><li>Work from home</li><li>Team Building Activities</li><li>Milestone celebrations – work anniversaries, birthday celebrations, etc.</li></ul><strong>About the Role</strong><br>As IT Manager, you will be a hands-on technical leader within Trufla's IT &amp; Security function, reporting directly to the Country Manager and collaborating across our Cairo and Canada teams. You will own the day-to-day operations of Trufla's IT environment — ensuring infrastructure reliability, endpoint health, and security hygiene across the organization.<br>You will play a key role in executing on the company's IT and security roadmap, collaborating with leadership on SOC 2 compliance initiatives, and leading a team of IT professionals to deliver consistent, high-quality service across the business.<br><strong>Responsibilities</strong><br><strong>Team &amp; Operations Management</strong><br><ul><li>Manage and mentor IT team members, coordinating workload, priorities, and professional development</li><li>Oversee the day-to-day operations of IT support, ensuring timely resolution of incidents, requests, and escalations</li><li>Maintain and improve ticketing processes, SLAs, and reporting on IT operations health</li><li>Coordinate move, add, and change (MAC) requests submitted by line managers</li><li>Liaise with third-party vendors, ISPs, and software/hardware suppliers as needed</li><li>Participate in and help manage the on-call rotation for after-hours and weekend critical support</li></ul><strong>Infrastructure &amp; Endpoint Management</strong><br><ul><li>Oversee the installation, configuration, testing, maintenance, and monitoring of end-user workstations, hardware, software, and telephony equipment</li><li>Manage device lifecycle — procurement, imaging, deployment, tracking, and retirement — using tools such as Snipe-IT and Microsoft Intune</li><li>Administer and maintain Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive</li><li>Manage identity and access in Microsoft Entra ID (Azure AD), including user provisioning, group policies, and conditional access</li><li>Maintain and improve endpoint security configurations, patch management, and compliance posture</li><li>Support and maintain VPN infrastructure and remote access solutions (e.g. OpenVPN)</li><li>Accurately document hardware and software assets, configurations, and incidents</li></ul><strong>Security &amp; Compliance Support</strong><br><ul><li>Collaborate with the Country Manager on executing Trufla's security strategy and SOC 2 compliance program</li><li>Assist in implementing and maintaining security controls aligned with SOC 2, ISO 27001, and NIST frameworks</li><li>Monitor and review security-related events, assess risk and validity, and escalate appropriately</li><li>Assist in conducting capability assessments and developing remediation strategies</li><li>Enforce endpoint security standards, access control policies, and data handling procedures</li><li>Participate in security awareness training delivery across the organization</li><li>Support penetration testing activities and follow-up remediation efforts</li></ul><strong>Process &amp; Documentation</strong><br><ul><li>Develop and maintain IT procedures, runbooks, and knowledge base documentation</li><li>Assist in preparing and upholding procedures for logging, reporting, and statistically monitoring IT operations</li><li>Contribute to the continuous improvement of IT processes and tooling</li></ul><strong>Qualifications</strong><br><ul><li>College diploma or university degree in Computer Science, Information Technology, or a related field</li><li><strong>5+ years of experience</strong> in an IT or Network/Security role</li><li><strong>2+ years of experience leading or supervising an IT team</strong></li><li>Hands-on experience with <strong>Microsoft 365 administration</strong> (Entra ID, Intune, Exchange, SharePoint, Teams)</li><li>Familiarity with <strong>SOC 2 compliance</strong> concepts and IT security control frameworks (ISO 27001, NIST, CIS Controls)</li><li>Sound technical knowledge of PC hardware, networking, mobile devices, and related technologies</li><li>Experience with endpoint management and device lifecycle tools (e.g. Intune, Snipe-IT)</li><li>Working knowledge of VPN solutions, firewall management, and network infrastructure</li><li>Experience conducting or supporting penetration testing activities</li><li>Able to read and understand technical manuals, procedural documentation, and OEM guides</li></ul><strong>Personal Attributes</strong><br><ul><li>Strong leadership and organizational skills with the ability to manage competing priorities</li><li>Clear written and oral communication skills in English</li><li>Customer-service oriented with strong interpersonal and relationship-building skills</li><li>Ability to translate technical issues into clear, actionable language for non-technical stakeholders</li><li>Flexible and adaptable with a proven problem-solving mindset</li><li>High degree of professionalism, integrity, and accountability</li><li>Self-motivated with the ability to execute effectively in a fast-paced environment</li><li>Detail-oriented and process-driven with a continuous improvement mindset</li></ul><strong>Working Conditions</strong><br><ul><li>Sitting for extended periods of time</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and peripherals</li><li>Occasional lifting and transporting of moderately heavy objects such as computers and peripherals</li><li>Availability for periodic on-call after-hours support</li></ul><em>Trufla Technology is an equal opportunity employer and is committed to all forms of diversity in the workplace. </em><strong><em>All qualified individuals are encouraged to apply</em></strong><em>.</em><br>*After applying, complete your application by taking the required assessment below:<br><span>https://app.testgorilla.com/s/bhh62y7z</span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.&nbsp;</span></p><br> <p><strong>What you’ll do</strong></p><br> <p>You’ll help our consulting team work smarter through AI and digital tools. Your responsibilities will include:</p><br> <p>AI Tool Adoption Support: Help team members install, configure, and get started with AI tools including Joule Desktop, Claude Code, and MCP.</p><br> <p>Skills Library Maintenance: Maintain our GitHub-based skills library — committing new skills, keeping the repository organized, and reviewing team contributions.</p><br> <p>PowerPoint Add-In Development: Build and maintain a custom PowerPoint add-in for the team using Visual Basic, releasing updated versions to SharePoint.</p><br> <p>Power Automate Flow Maintenance: Monitor and update Power Automate flows that support team processes, testing changes before publishing.</p><br> <p>Workshop Preparation and Follow-Up: Assist with preparing customer workshop materials and consolidating results after sessions.</p><br> <p><strong>What you bring</strong></p><br> <p>• &nbsp; &nbsp; &nbsp; &nbsp; Currently enrolled at a university or university of applied sciences, preferably in Computer Science or a related field</p><br> <p>• &nbsp; &nbsp; &nbsp; &nbsp; Hands-on experience with GitHub — committing, organizing repositories, and reviewing contributions</p><br> <p>• &nbsp; &nbsp; &nbsp; &nbsp; Proficiency in Visual Basic for Applications (VBA) for PowerPoint or Excel development</p><br> <p>• &nbsp; &nbsp; &nbsp; &nbsp; Experience with Microsoft Power Automate or similar workflow automation tools to build and maintain business process flows</p><br> <p>• &nbsp; &nbsp; &nbsp; &nbsp; Fluency in English, both written and spoken</p><br> <p>Strong communication skills and a professional, efficient work style are essential in this role. You manage your time well, prioritize effectively, and adapt quickly when priorities shift. You take ownership of your tasks and are comfortable working independently in a fast-paced consulting environment while staying connected to the broader team.</p><br> <p><strong>Meet your team</strong></p><br> <p>The HR Innovation and Transformation (HIT) team is a global SAP consulting team that helps organizations plan and design their HR transformation journey — primarily around SAP SuccessFactors and cloud HR solutions. We work as trusted advisors, helping customers translate their HR vision into a concrete implementation plan.</p><br> <p>Our team operates in two-week sprints, collaborating across regions via MS Teams. We prioritize work together, solve problems analytically, and actively enable each other on new tools and processes — including AI. We’re passionate about HR, SAP SuccessFactors, cloud transformation, and helping our customers build a more independent, future-ready HR function.</p><br> <p>What makes us unique is our open, supportive culture: we communicate directly, back each other up, and bring genuine curiosity to every engagement. If you care about the future of HR and want to make an impact through technology, you’ll fit right in.</p><br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span></p><br> <p><span><span>#SAPNextGen</span><br>Requisition ID: 457912 &nbsp;| Work Area: Information Technology &nbsp;| Expected Travel: 0 - 10% &nbsp;| Career Status: Student &nbsp;| Employment Type: Limited Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br>​</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.&nbsp;</span></p><br> <p><strong>What you'll do</strong></p><br> <p>Expectations and Responsibilities:</p><br> <ul> <li>Generate Leads and Opportunities through social selling, strategic &amp; targeted prospecting into companies&nbsp;in given industry / LoB (Line of Business)</li> <li>Plan prospecting strategy in alignment with the Sales Team and Partners</li> <li>Drive proactive outbound activities into net new contacts</li> <li>Engage with C-Level executives through multi-channel touch points</li> <li>Meet ambitious sales - and Demand Generation targets</li> <li>Be SAP’s cutting edge for driving digital transformation</li> <li>Adopt and deploy the latest digital prospecting and sales tools and methodologies</li> <li>Support the team on strategic projects and business activities</li> </ul> <p><strong>What you bring</strong></p><br> <p>Preferred Skills, Experience and behavioral traits:</p><br> <ul> <li>Arabic (Mandatory)</li> <li>Fluent English (Mandatory)</li> <li>Graduated with a University degree in Business Administration / IT / Digital Transformation or other disciplines</li> <li>1-2&nbsp;years experience of B2B Demand Generation and/or Sales Experience working in a software sales organization is a plus.</li> <li>2-3 years of experience in Sales, IT field preferably</li> <li>Interest for new technologies</li> <li>Understanding of business challenges facing a defined industry and/or line of business</li> <li>Strong customer focus and interpersonal skills to serve as a trusted advisor</li> <li>Capacity to listen actively in order to identify prioritized customer needs</li> <li>Ability to work independently with a strong drive for results</li> <li>Strong facility with teamwork and an ability to learn and adapt quickly</li> <li>Natural drive to excel, being curious, agile with a growth mindset</li> </ul> <p><strong>Meet your team</strong></p><br> <p>Within the SDE team, our purpose is to be a game changer in the software industry by delighting and offering our customers a memorable digital experience.</p><br> <p>Our mission is to increase sales productivity by generating highly qualified pipeline that converts into won revenue.</p><br> <p>The primary responsibility of the SAP Sales Development Associate&nbsp;is to engage with our Net New customers through digital selling methodologies and techniques, build and manage a pipeline of software license opportunities and incremental revenue aligned with Sales Executives.</p><br> <p>As an integral part of the account team, the Sales Development Associate&nbsp;leverages multiple resources, including among others, marketing, sales, presales teams, partners and innovative tools to engage with our Net New customers in a given territory.</p><br> <p>Challenge yourself by selling the value of software solutions to our customers and grow with one of the most successful sales organizations in the world as a Sales Development Associate&nbsp;!</p><br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 451685 &nbsp;| Work Area: Sales &nbsp;| Expected Travel: 0 - 10% &nbsp;| Career Status: Graduate &nbsp;| Employment Type: Limited Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br></span></span></p><br> </div>

<p><h4>We help the world run better</h4> <p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p> <h4>We help the world run better</h4> <p>At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.</p> <h4>What you'll do</h4> <p>In this role, you will:</p> <ul> <li>Validate and improve the data quality throughout the demand generation process: account validation and cleansing of firmographic data</li> <li>Create target account lists with intelligent segmentation tools</li> <li>Profile account contacts to prepare demand generation campaigns</li> </ul> <p>Furthermore, you will be part of the EMEA DDA community and have the chance to interact with DDAs from other locations, such as our sister office in Barcelona.</p> <h4>What you bring</h4> <p>We’re looking for someone who is a self-starter, result oriented, and curious by nature. A “glass-half-full” person who strives both as a team player and in delivering high quality work in a fast-paced environment.</p> <ul> <li>Bachelor’s or master’s degree with interest in sales or business development in the software industry</li> <li>Recent graduate (early talent role for candidates with up to 3 years of post-graduation experience)</li> <li>Fluent in English and Arabic, both written and oral; French is a plus</li> <li>Can work daily in the Digital Hub office in Cairo</li> <li>Great analytical skills combined with strong interpersonal abilities</li> <li>Comfortable working with digital and AI-assisted tools while applying independent judgment and critical thinking to outputs and recommendations</li> <li>Strong knowledge of Microsoft Office suite, especially MS Excel</li> <li>Strong team player as well as the ability to work independently, learn and adapt quickly, take ownership</li> <li>Attention to detail as well as striving to deliver high quality work and results within tight deadlines</li> </ul> <h4>Meet your team</h4> <p>The EMEA Digital Hub is at the core of the SAP Digital Strategy to scale its market coverage efficiently with velocity while offering memorable digital customer experiences. Our Digital Hub operations cover the entire customer lifecycle digitally from Cairo, Dublin and Barcelona leveraging the world’s best digital modalities, and housing and graduating the next generation of digital-native, high performing talent. The Digital Hub location in Cairo is growing fast and is at the forefront to digitally service the Middle East and African customers and partners. Within the hub, the Demand Intelligence Team is a critical component of the Demand Generation engine, providing insight and support to the teams in charge of demand generation execution.</p> <h4>Summary and role information</h4> <p>As Digital Demand Associate (DDA) and member of the Demand Intelligence Team (DIT) in the Digital Hub in Cairo, you will play a critical role to uncover the addressable market for SAP, strengthen the data foundation in support of the demand generation engine and support the readiness of digital demand generation campaigns. You will work hand in hand with the Demand Managers, Sales and Sales Development Managers in the planning, preparation, and follow up of demand generation campaigns.</p> <p><strong>Bring out your best</strong><br> SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p> <p><strong>We win with inclusion</strong><br> SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p> <p>SAP is committed to the values of equal employment opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p> <p><strong>AI usage in the recruitment process</strong><br> For information on the responsible use of AI in our recruitment process, please refer to our guidelines for ethical usage of AI in the recruiting process. Please note that any violation of these guidelines may result in disqualification from the hiring process.</p></p><p></p>

Company Description Jinbei Royal Egypt (JRE) is the official and exclusive distributor of the Chinese automaker Jinbei in the Egyptian market. Established in 2011, JRE has over a decade of experience in the local automotive sector, with a strong track record in introducing Jinbei light buses and achieving significant sales success. The company is expanding its operations through a strategic agreement to begin local assembly and manufacturing of Jinbei commercial vehicles in Egypt. This growth creates opportunities for professionals who want to contribute to the development of a modern automotive manufacturing and distribution ecosystem. JRE offers a dynamic work environment focused on quality, innovation, and long-term partnerships.<br>Role Description The Localization Engineer/Supervisor is a full-time, on-site role based in El Obour. This role is responsible for managing end-to-end localization processes for technical documentation, software interfaces, training materials, and marketing content related to Jinbei commercial vehicles. Day-to-day tasks include planning and executing localization projects, configuring and maintaining localization tools, coordinating translation workflows, and ensuring that all localized content meets technical and linguistic standards. The Localization Engineer/Supervisor collaborates closely with engineering, product, marketing, and quality teams to align localized materials with automotive specifications and brand guidelines. The role also oversees localization testing, resolves technical issues, and implements continuous improvements in localization workflows to support JRE’s manufacturing and distribution operations.<br>Qualifications<br> Ability to perform Localization Engineering tasks, including tool configuration, file preparation, and integration with content management or software development environments. Experience in Localization Testing and Quality Assurance to validate functionality, layout, and linguistic accuracy of localized content and interfaces. Strong Translation and linguistic review skills, with the capacity to work with language service providers and ensure terminology consistency. Desktop Publishing skills to manage layout, formatting, and design of localized technical manuals, marketing materials, and other documentation. Proven experience supervising localization projects, including planning, prioritizing, and monitoring workflows in a production or engineering environment. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional and multicultural teams. Strong organizational and problem-solving abilities, with attention to detail and a focus on meeting deadlines and quality standards. Bachelor’s degree in Engineering, Computer Science, Translation/Localization, or a related field; experience in the automotive or manufacturing sector is an advantage. Familiarity with localization platforms, CAT tools, version control systems, and common file formats (e.g., XML, HTML, JSON) is preferred. Ability to work on-site in El Obour and adapt to a fast-paced environment with evolving project needs.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Manager on Duty, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>Qualifications<br><br>Previous Duty Manager or supervisory experience in a luxury/five-star hotel. Hospitality or Hotel Management qualification preferred. Strong leadership, communication, and problem-solving skills. Proven ability to deliver exceptional guest service and handle VIPs and complaints professionally. Excellent knowledge of hotel operations. Ability to work effectively under pressure and across flexible shifts. High level of professionalism, discretion, and attention to detail. Fluent English; additional languages desirable.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role</h4> <p><strong>Reservations Agent | Four Seasons Resort Sharm El Sheikh</strong></p> <p>At Four Seasons Resort Sharm El Sheikh, our Reservations Agents play a vital role in creating exceptional guest experiences from the very first interaction. This position is responsible for handling reservation inquiries with professionalism and efficiency, maximizing revenue opportunities, and ensuring every guest receives personalized service that reflects the legendary hospitality standards of Four Seasons.</p> <h4>What you will do</h4> <ul> <li>Handle all reservation inquiries via phone, email, travel partners, and online channels in a professional and timely manner.</li> <li>Accurately process new bookings, amendments, cancellations, and special requests in the property management system.</li> <li>Maximize room revenue by promoting room upgrades, resort experiences, and additional services whenever appropriate.</li> <li>Ensure all guest preferences, special occasions, and important stay details are recorded and communicated to relevant departments.</li> <li>Maintain a thorough knowledge of room types, rates, packages, resort facilities, and seasonal promotions.</li> <li>Build strong relationships with guests, travel advisors, and business partners while delivering exceptional service aligned with Four Seasons standards.</li> <li>Monitor room inventory and availability to optimize occupancy and revenue opportunities.</li> <li>Follow up on guest and travel partner requests to ensure all inquiries are resolved efficiently and accurately.</li> <li>Collaborate closely with Revenue Management, Front Office, Sales, and other departments to ensure a seamless guest journey.</li> <li>Consistently achieve quality, productivity, and service excellence targets while contributing to the overall success of the Reservations team.</li> </ul> <h4>What you bring</h4> <ul> <li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li> <li>Previous experience in Reservations, Front Office, Guest Services, or a similar customer-facing role within a luxury hotel environment.</li> <li>Excellent verbal and written communication skills in English; additional languages are considered an advantage.</li> <li>Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.</li> <li>Proficiency in hotel reservation systems (preferably Opera) and Microsoft Office applications, with a commitment to delivering exceptional guest service.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Employee discount for stays at any Four Seasons worldwide</li> <li>Complimentary dry cleaning for employee uniforms</li> <li>Complimentary employee meals</li> </ul> <h4>Schedule & hours:</h4> <ul> <li>Full time (8hrs)</li> </ul></p><p></p>