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EELAF is looking for an experienced Sales Account Manager – Physical Security Products to join our sales team in Egypt. The successful candidate will be responsible for developing and managing key accounts, generating new business, and driving sales of our Physical Security & ELV product portfolio across system integrators, contractors, consultants, and enterprise customers. Key Responsibilities Develop and manage a portfolio of System Integrators, ELV contractors, security companies, and enterprise accounts. Generate new business opportunities and expand EELAF's customer base. Drive sales of Physical Security solutions including:CCTV & IP Video Surveillance Video Management Systems Access Control Intercom & Video Door Phone Intrusion Detection Related networking and ELV products Build strong relationships with customers' commercial and technical decision-makers. Identify upcoming projects and opportunities at an early stage. Work closely with consultants, contractors, and end users to position EELAF's solutions. Prepare quotations and commercial proposals through the company's ERP/CRM system. Follow up opportunities from initial lead through quotation, negotiation, order, and collection. Achieve assigned sales, gross-profit, and collection targets. Maintain an accurate and continuously updated sales pipeline in Odoo CRM. Coordinate with Presales, Product Management, Logistics, and Finance to ensure smooth execution of customer orders. Follow up payment terms and customer collections in coordination with Finance. Develop account plans for strategic customers and identify opportunities for cross-selling across EELAF's portfolio. Provide regular market intelligence regarding competitors, pricing, projects, and customer requirements. Requirements Bachelor's degree in Engineering, Information Technology, Communications, Electronics, or a related discipline.4–10 years of B2B sales experience in Physical Security, ELV, or Security Systems. Proven experience selling to System Integrators, contractors, and enterprise customers in Egypt. Strong knowledge of CCTV and IP surveillance systems is essential. Knowledge of Access Control, Intercom, VMS, networking, and other ELV systems is highly preferred. Existing relationships within the Egyptian ELV / Physical Security market are a strong advantage. Strong commercial negotiation and account-management skills. Ability to develop new accounts rather than relying only on existing customers. Target-driven with a strong focus on revenue, profitability, and collections. Good English communication skills. Good knowledge of CRM/ERP systems; Odoo experience is an advantage. Must be comfortable working in a fast-paced, highly accountable sales environment.
EELAF is looking for an experienced Sales Account Manager – Physical Security Products to join our sales team in Egypt. The successful candidate will be responsible for developing and managing key accounts, generating new business, and driving sales of our Physical Security & ELV product portfolio across system integrators, contractors, consultants, and enterprise customers. Key Responsibilities Develop and manage a portfolio of System Integrators, ELV contractors, security companies, and enterprise accounts. Generate new business opportunities and expand EELAF's customer base. Drive sales of Physical Security solutions including:CCTV & IP Video Surveillance Video Management Systems Access Control Intercom & Video Door Phone Intrusion Detection Related networking and ELV products Build strong relationships with customers' commercial and technical decision-makers. Identify upcoming projects and opportunities at an early stage. Work closely with consultants, contractors, and end users to position EELAF's solutions. Prepare quotations and commercial proposals through the company's ERP/CRM system. Follow up opportunities from initial lead through quotation, negotiation, order, and collection. Achieve assigned sales, gross-profit, and collection targets. Maintain an accurate and continuously updated sales pipeline in Odoo CRM. Coordinate with Presales, Product Management, Logistics, and Finance to ensure smooth execution of customer orders. Follow up payment terms and customer collections in coordination with Finance. Develop account plans for strategic customers and identify opportunities for cross-selling across EELAF's portfolio. Provide regular market intelligence regarding competitors, pricing, projects, and customer requirements. Requirements Bachelor's degree in Engineering, Information Technology, Communications, Electronics, or a related discipline.4–10 years of B2B sales experience in Physical Security, ELV, or Security Systems. Proven experience selling to System Integrators, contractors, and enterprise customers in Egypt. Strong knowledge of CCTV and IP surveillance systems is essential. Knowledge of Access Control, Intercom, VMS, networking, and other ELV systems is highly preferred. Existing relationships within the Egyptian ELV / Physical Security market are a strong advantage. Strong commercial negotiation and account-management skills. Ability to develop new accounts rather than relying only on existing customers. Target-driven with a strong focus on revenue, profitability, and collections. Good English communication skills. Good knowledge of CRM/ERP systems; Odoo experience is an advantage. Must be comfortable working in a fast-paced, highly accountable sales environment.
About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Summary:Key Tasks and Responsibilities:<br>Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation Work with the account team to sell client products and services Create and manage Service Improvement Plans triggered by:Quality Connect Survey (related to any and all functional areas) Customer Complaint (including those related to customer invoices Proactive Action (identified proactively by the CSM) Ensure customers complains are managed and resolved in a timely manner Prepares periodic customer service reviews Handles non-commercial customer queries and complex customer service issues Proactively inform customer and end-users in advance of any anticipated service interruptions Provides capacity analysis, forecasts and recommendations Create and Review any internal root cause analysis (RCA) applicable to their customers and generate customer-facing RCA to be communicated to customers Handles change requests, tracking of change implementation, change reporting and change billing. Responsible for data integrity of customer information in all systems/tools Provides customer with up-to-date technical documentation, including the Customer Operations Guide Ensures all technical documentations are posted and updated Provides a support role to the management team in coaching and mentoring of CSM colleagues Assists in bids and customer presentations for new logos during RFP and contract renewal Spot and manage Service Management revenue opportunities on new business Develop and conduct induction training Lead team knowledge database building and maintainability Actively participate in interviews for CSM and CSALead the knowledge ramp-up activities for junior members
Infrastructure Engineer – Extranet Systems (Cairo, Egypt)<br>???? Location: Cairo, Egypt ???? Employment Type: Full-time ???? Company: Extranet Systems<br>About UsExtranet Systems is a leading IT infrastructure consultancy and software development firm, delivering cutting-edge solutions across Australia, the Middle East, and beyond. With a strong focus on innovation, reliability, and customer satisfaction, we specialise in cloud computing, networking, cybersecurity, and managed IT Infrastrcture Solutions. We are expanding our operations in Egypt and are looking for a highly skilled Infrastructure Engineer to join our team in Cairo. If you are passionate about designing, implementing, and maintaining robust IT infrastructures, we want to hear from you!<br>Key Responsibilities???? Design, implement, and manage enterprise IT infrastructure, including servers, networking, and cloud environments. ???? Maintain and support virtualisation platforms (VMware, Hyper-V) and cloud services (AWS, Azure, Google Cloud). ???? Monitor system performance, troubleshoot issues, and ensure high availability and security of IT assets. ???? Work with security teams to implement best practices in firewalls, VPNs, and endpoint security. ???? Manage and optimise enterprise storage, backup solutions, and disaster recovery plans. ???? Support end-users, resolve technical issues, and ensure seamless IT operations. ???? Collaborate with cross-functional teams on infrastructure projects and deployments. Requirements✔ 3+ years of experience in IT infrastructure, systems administration, or network engineering. ✔ Strong knowledge of Windows & Linux servers, networking (Cisco, Fortinet, Meraki), and cloud computing. ✔ Experience with Active Directory, DNS, DHCP, VPNs, and security solutions. ✔ Hands-on experience with virtualisation (VMware, Hyper-V) and storage solutions. ✔ Familiarity with automation and scripting (Power Shell, Python, Ansible) is a plus. ✔ Strong problem-solving skills and ability to work independently in a fast-paced environment. ✔ Certifications such as CCNA, MCSE, AWS/Azure/GCP are a plus. What We Offer???? Work with a global team in a fast-growing IT company. ???? Competitive salary and benefits package. ???? Career growth opportunities with exposure to international projects. ???? Cutting-edge technology environment with ongoing training and development.<br>How to Apply If you are a tech-savvy, proactive professional looking for a challenging and rewarding opportunity, we’d love to hear from you!???? Apply now by sending your CV through Linked In. Join us and be part of an innovative team shaping the future of IT infrastructure! ????
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Microsoft 365 Copilot & AI Productivity Lead is responsible for the end-to-end planning, readiness, deployment, and value realization of Microsoft 365 Copilot across enterprise environments. You will take ownership of orchestrating Microsoft 365 Copilot implementations by bringing together collaboration, data governance, security, identity, automation, and adoption capabilities to deliver secure, governed, and business-driven AI productivity solutions. This is a senior hands-on consulting and leadership role focused on delivery: translating business objectives into enterprise-ready Microsoft 365 Copilot solutions, owning the deployment lifecycle, coordinating cross-functional delivery teams, and ensuring Copilot deployments are secure, compliant, extensible, and deliver measurable business value.</p><p>Responsibilities:</p><p>Copilot Strategy & Solution Leadership</p><ul><li>Own the Microsoft 365 Copilot proposition, delivery methodology, and solution approach across enterprise and public sector engagements.</li><li>Lead client engagements by presenting Microsoft 365 Copilot as a comprehensive AI productivity transformation programme rather than a standalone technology deployment.</li><li>Orchestrate cross-functional delivery teams, integrating Collaboration & Content, Data Security & Compliance, Endpoint & Identity, and Power Platform consultants into a unified Copilot implementation.</li></ul><p>Copilot Readiness & Data Foundation</p><ul><li>Conduct Microsoft 365 Copilot readiness assessments covering licensing, data governance, permissions, security, network readiness, and business use cases.</li><li>Assess enterprise content hygiene, oversharing risks, and information architecture while driving remediation activities through specialist consultants.</li><li>Define remediation plans that prepare Microsoft 365 environments for secure and effective Copilot deployment.</li></ul><p>Copilot Deployment & Extensibility</p><ul><li>Lead the provisioning and deployment of Microsoft 365 Copilot across enterprise environments.</li><li>Configure Copilot grounding across SharePoint Online, Microsoft Teams, OneDrive, and Microsoft 365 content repositories.</li><li>Design Copilot extensibility solutions and collaborate with the Power Platform team to implement Microsoft Copilot Studio agents supporting high-value business scenarios.</li><li>Guide solution architecture for priority AI use cases that improve employee productivity and business outcomes.</li></ul><p>Security, Governance & Compliance</p><ul><li>Ensure Microsoft 365 Copilot deployments comply with enterprise identity, Conditional Access, information protection, and data governance controls.</li><li>Partner with Data Security & Compliance and Endpoint & Identity consultants to ensure Microsoft Purview, Microsoft Entra ID, and Microsoft Intune guardrails are fully implemented.</li><li>Ensure Copilot deployments comply with organizational AI governance frameworks, regulatory requirements, and Responsible AI principles.</li></ul><p>Value Realization & Stakeholder Engagement</p><ul><li>Develop Microsoft 365 Copilot use-case catalogues aligned with business priorities and measurable productivity outcomes.</li><li>Define value realization frameworks, success metrics, and executive reporting for Copilot programmes.</li><li>Partner with Adoption & Change Management consultants to drive user adoption, change management, and business value realization.</li><li>Provide executive-level guidance and act as the primary advisor on Microsoft 365 Copilot strategy, governance, and AI productivity transformation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hands-on experience with Microsoft 365 Copilot readiness assessments, deployment, grounding, extensibility, and enterprise adoption.</li><li>Strong understanding of Microsoft 365 Copilot architecture, Microsoft Copilot Studio, and AI-powered productivity solutions.</li><li>Broad expertise across Microsoft 365 Collaboration, Microsoft Purview, Microsoft Entra ID, Microsoft Intune, SharePoint Online, Microsoft Teams, and OneDrive.</li><li>Strong understanding of Microsoft 365 licensing, content governance, identity, security, and information architecture.</li><li>Experience implementing Microsoft Purview governance, identity protection, Conditional Access, and enterprise security controls supporting Microsoft 365 Copilot.</li><li>Strong understanding of Responsible AI principles, AI governance, data protection, and regulatory compliance.</li><li>Strong requirements gathering, executive stakeholder management, solution architecture, programme leadership, and workshop facilitation skills.</li><li>Ability to translate business objectives into scalable Microsoft 365 Copilot and AI productivity solutions.</li><li>Experience developing Microsoft 365 Copilot use-case catalogues, value realization frameworks, adoption strategies, and executive reporting.</li><li>Experience leading cross-functional Microsoft 365 transformation programes and coordinating multidisciplinary delivery teams.</li><li>Produce executive presentations, solution designs, deployment documentation, governance frameworks, implementation guides, operational runbooks, and knowledge transfer artefacts.</li><li>8+ years of hands-on experience delivering Microsoft 365 solutions, including collaboration, security, governance, and enterprise transformation, with demonstrated experience leading complex multi-workstream Microsoft 365 Copilot deployments.</li><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field (or equivalent practical experience).</li><li>Certifications (Preferred) - Microsoft 365 Certified Administrator Expert (MS-102), Microsoft Certified: Information Protection Administrator Associate (SC-400) , Microsoft Certified: Identity and Access Administrator Associate (SC-300), Microsoft 365 Copilot and AI-related Microsoft certifications are highly desirable.</li><li>Must be fluent in English.</li><li>Working proficiency in Arabic is highly desirable.</li><li>Location: MENA region, with flexibility to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.</li><li>Engagement : Full-time, with ownership of Microsoft 365 Copilot readiness, deployment, governance, adoption, and AI productivity transformation across enterprise and public sector clients.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p><br><p>*Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p><br><p>* Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</p><br><p>* Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p><br><p>* Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><br><p>* Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p><br><p>* Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</p><br><p>* Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p><br><p>* Work in coordination with all departments and ensure the flow of necessary information.</p><br><p>* Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p><br><p>* Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p><br><p>* Follow the VIP procedures and greet VIP guests and bid them farewell.</p><br><p>* Walk agency representatives and potential guests around the facility.</p><br><p>* Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p><br><p>* Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department.</p><br><p>* Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</p><br><p>* Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p><br><p>* Support hotel sales. Is authorised to sell charged services.</p><br><p>* Take part in the Emergency Response Teams.</p><br><p>* Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</p><br><p>* Respond to guest inquiry forms and all written suggestions, complaints etc</p><br><p>* Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p><br><p>* Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p><br><p>* Take part in training programmes and departmental internal communication meetings.</p><br><p>* Due to being in direct contact with guests, must always look clean, neat and fresh.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a high school diploma.</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><br><p>* Courses and Training: Prior attendance in seminars and trainings related to the job.</p><br><p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>* Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><br> </div>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a Bachelor`s Degree. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education: At least a high school diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<h4>Key responsibilities</h4>
<p><strong>Overall hotel operations</strong><br>
Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.<br>
Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.<br>
Act as the primary operational point of contact in the absence of the General Manager.<br>
Drive collaboration and communication between departments to deliver seamless guest journeys.</p>
<p><strong>Food & beverage operations</strong><br>
Oversee all Food & Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.<br>
Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.<br>
Monitor F&B performance, service standards, and guest satisfaction while driving revenue opportunities.</p>
<p><strong>Rooms, front office & guest experience</strong><br>
Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.<br>
Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.<br>
Champion personalized service and experiential hospitality throughout the guest journey.</p>
<p><strong>Engineering, maintenance & security</strong><br>
Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.<br>
Ensure preventative maintenance programs are in place and adhered to.<br>
Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</p>
<p><strong>Financial & commercial performance</strong><br>
Support the General Manager in managing departmental budgets, forecasts, and P&L performance.<br>
Monitor labor costs, operating expenses, and productivity across departments.<br>
Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</p>
<p><strong>Team leadership & people development</strong><br>
Ensure appropriate staffing levels, scheduling, and workforce planning.<br>
Foster a positive, inclusive, and performance-driven culture aligned with our Habitas values.<br>
Support recruitment, onboarding, training, and development initiatives.</p>
<p><strong>Health, safety & compliance</strong><br>
Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.<br>
Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.<br>
Conduct regular inspections, audits, and risk assessments.</p>
<p><strong>Brand, culture & sustainability</strong><br>
Embed sustainability, wellness, and community engagement into daily operations.<br>
Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</p>
<h4>Key skills & competencies</h4>
<ul>
<li>Strong multi-departmental hotel operations leadership.</li>
<li>Proven ability to manage diverse teams and complex operations.</li>
<li>Solid financial and commercial acumen.</li>
<li>Guest-centric mindset with high emotional intelligence.</li>
<li>Strong organizational, communication, and problem-solving skills.</li>
<li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 7–10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li>
<li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li>
<li>Strong background in Food & Beverage combined with rooms and hotel operations exposure.</li>
<li>Fluent in English.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The incumbent in this position is responsible for - under the management of the Guest Relations Manager and taking into account the established standards - supervising and leading all areas of the Guest Relations. Carry out all administrative duties in co-operation with Guest Relations Manager. Daily checks on the VIP lists and ordering of corresponding activities. Monitor and check the costs of VIP treatments. Be responsible for VIP Policy and ensure it is implemented fully. Liaise with all departments check all guest requirements and ensure that these are executed on day of arrivals. Pre check all guest requirements three days prior to arrival and again the day before. Pre check all VIP arrival rooms and ensure that all rooms are clean and ready upon check in. Greet arrivals and escort all Guests to the rooms or suites. Ensure that all guest comments and complaints are attended to and that all complaint reporting is carried out and recorded. Be fully conversant with all hotel activities and promotions. Attend to daily guest requirements and enquires and help guide them with all necessary arrangements. Prepare all VIP amenities forms and distribute accordingly. Update guest profiles and check the existing one. Maintain tidiness in the building and clothing in the department. Support the Guest Relations Manager in task such as appointment, employee training assessment of performance, induction training, and consultation, if necessary, dismissals, in order to guarantee appropriate occupation of posts and productivity. Represent the Guest Relations Manager at meetings. Ensure good cooperation and regular exchange of information with all departments, such as the Front Office Manager. Joint responsibilities for maintaining standards, revise these regularly and guarantee that these are upheld by targeted training. Hold regular meetings within the department (performance review, information, proposals for improvement) Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>NATIONALITY: Egyptian EDUCATION: Hotel Apprenticeship Higher College Education EXPERIENCE: To fill the position, one of the following is required: Minimum of 1 year experience in a Front Office position preferably in an international five-star hotel Food & Beverage experience is a plus LANGUAGE: Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this position: Luxury Hotel Experiences Good Communication skills Knowledge of hotel operations & Computer systems General knowledge of tourist and business-related information Knowledge of hotel products and services Knowledge of VIP welcoming protocol TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training: Microsoft Office (Word, Excel and PowerPoint) Good knowledge of Opera Basic knowledge of Micros INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Motivating others Planning/ Organization Problem solving Flexibility Concern for quality Initiative Results oriented Teamwork / Cooperation Interpersonal skills Customer service orientation Oral and Listening Skills Good writing skills Friendly and caring attitude Self-controlled OTHER SKILLS: Additional language (French - Spanish - German), Problem solving, Friendly and caring attitude, Straightforward and Customer service orientation</p><p></p></section>
Job Description<br><br>Senior Governance and Risk Manager <br><br>Cairo, Egypt<br><br>Permanent<br><br>Full Time (40 hours per week)<br><br>The Role<br><br>This is an integral role in supporting the delivery of governance and risk activities across the Business. You will implement sound governance and risk management practices in collaboration with key stakeholders while supporting the delivery of the Central Bank of Ireland’s (CBI) Individual Accountability Framework (IAF) and provide first line risk management support to the Operations Function .<br><br>What You'll Do<br><br>Deliver and continuously assess and as required, improve the maturity of Individual Accountability Framework particularly the Senior Executive Accountability Regime (SEAR), Fitness & Probity (F&P) Regime and Conduct Standards requirements. Maintain and update IAF framework, policies, processes and artefacts. Support onboarding and offboarding of individuals performing regulatory roles. Provide subject matter expertise on the implications of organisation design changes on IAF requirements. Collate reliable, relevant and timely management information for various governance forums and committees including the BG DAC Board Act as secretary of the BG DAC Accountabilities Forum, including preparation of quarterly forum packs and minutes of the meetings Provide subject matter expertise on the end-to-end requirements of the Senior Executive Accountability Regime (SEAR), Fitness & Probity (F&P) Regime and Conduct Standards requirements. Provide subject matter expertise on mandatory learning in support of L&D team including the annual review of the Conduct Standards e-learn Manage and maintain the information contained in the Trailight (Comply) system which is used for key elements of the Regime. Act as an ‘administrator’ for the accountability regime systems in delivering IAF. Ensure adequate recordkeeping arrangements are continuously adhered to for IAF activities. Implement any regulatory changes impacting IAF requirements. Act as secretary of the Expa TPA oversight committee, including preparation of monthly committee packs and minutes of the meetings. Maintain and manage the first line operational risk registers in SAI360 and assist with first line risk assessments and incident management.<br><br>Essential Skills And Experience Needed<br><br>Experience and Strong understanding of regulatory compliance (prudential/conduct of business) and governance Professional experience within an insurance environment or within a regulated Financial Services business environment Understanding of regulatory expectations within the Financial Services sector. Structured, methodical thinker with an ability to engage and positively impact stakeholders at all levels Ability to work, both individually and as a team, under pressure to tight timelines and without direct supervision Commitment to continuous professional development and maintaining excellent understanding of regulatory developments. Excellent English language skills; both verbal and written communication to support impactful communications with senior stakeholders<br><br>Time Type<br><br>Full time<br><br>Job Area<br><br>Legal, Risk & Audit<br><br>Locations:<br><br>Egypt - Cairo
The Golf School is a new golf coaching brand launching in Cairo. We teach golf properly — structured programs, real coaching, and data from a simulator so students can see themselves improve. We work with complete beginners and with players chasing a lower handicap. There is no golf academy brand in Egypt. There is almost no golf marketing here at all. That means whoever takes this role isn't optimising someone else's playbook — they're writing the first one.<br>The role You'll own our social presence and content end to end. In practice that means being at the venue during sessions, capturing what happens, and turning it into content people want to watch. This is not a desk job. The best material we'll ever have is a student hitting a clean shot for the first time, or a launch monitor screen showing three months of progress. You have to be there to catch it.<br>What you'll do:Run our Instagram day to day — posting, stories, replies, DMsShoot and edit content on location: lessons, coaches, students, the venue Write captions in a consistent brand voice, in English and Arabic Turn student progress and simulator data into content that's genuinely interesting Handle inbound enquiries from social and route them to booking Track what works — reach, saves, and most importantly, how many bookings came from it Help build the content calendar and pitch ideas, not just execute ours<br>Who this suits You're early in your career and want a role where your work is visibly the thing driving the business, not one channel among twelve. You'll need:Strong instincts for short-form social content — you understand what stops a scroll Comfortable shooting and editing on a phone: Reels, stories, quick cuts Writing that sounds like a person, in both Arabic and English Willingness to be on site regularly, including some evenings and weekends Organised enough to keep a calendar and actually post on schedule Nice to have, not required:Some golf knowledge, or genuine curiosity about it Design basics — Canva, Figma, or similar Any experience with paid social We don't need: a degree in marketing, agency experience, or a polished portfolio of big-brand work. Show us three things you made yourself and we'll learn more from that than from a CV.<br>What we offer Full ownership of a brand's voice from day one — rare this early in a career Direct work with the founder, no layers A category with no incumbent, which means room to try things
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Business Analyst #D003 <br> <br><strong>Duties & Responsibilities </strong><br><ul><li>Collaborate with clients to understand business needs, goals, and challenges.</li><li>Translate business requirements into detailed technical specifications for developers.</li><li>Facilitate workshops, interviews, and brainstorming sessions to gather requirements.</li><li>Develop and maintain project documentation, including user stories, process flows, and use cases.</li><li>Work closely with the development team to ensure the delivered solution meets business objectives.</li><li>Perform gap analysis and recommend improvements to current systems or processes.</li><li>Support testing efforts by defining test cases, reviewing results, and addressing issues.</li><li>Monitor project progress, resolve roadblocks, and communicate updates to stakeholders.</li></ul><br><strong>Qualifications, Skills & Abilities </strong><br><ul><li>Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.</li><li>2+ years of experience as a Business Analyst in software development projects.</li><li>Strong understanding of software development lifecycle (SDLC) and agile methodologies.</li><li>Proficiency in Jira, Confluence, or similar project management and documentation tools.</li><li>Excellent communication and interpersonal abilities to collaborate with technical and non-technical stakeholders.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Business Analyst #D003 <br> <br><strong>Duties & Responsibilities </strong><br><ul><li>Collaborate with clients to understand business needs, goals, and challenges.</li><li>Translate business requirements into detailed technical specifications for developers.</li><li>Facilitate workshops, interviews, and brainstorming sessions to gather requirements.</li><li>Develop and maintain project documentation, including user stories, process flows, and use cases.</li><li>Work closely with the development team to ensure the delivered solution meets business objectives.</li><li>Perform gap analysis and recommend improvements to current systems or processes.</li><li>Support testing efforts by defining test cases, reviewing results, and addressing issues.</li><li>Monitor project progress, resolve roadblocks, and communicate updates to stakeholders.</li></ul><br><strong>Qualifications, Skills & Abilities </strong><br><ul><li>Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.</li><li>2+ years of experience as a Business Analyst in software development projects.</li><li>Strong understanding of software development lifecycle (SDLC) and agile methodologies.</li><li>Proficiency in Jira, Confluence, or similar project management and documentation tools.</li><li>Excellent communication and interpersonal abilities to collaborate with technical and non-technical stakeholders.</li></ul><br> </div>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.</p>
<p> </p>
<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<div> <strong>About bosta:</strong> </div>
<div>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. </div>
<div>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</div>
<div> </div>
<div> <strong>About The Role : </strong> </div>
<div>We are looking for a Logistics Operations<strong> </strong>Senior Coordinator with good knowledge of returned shipments and reverse logistics.</div>
<div>The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations.</div>
<div> </div>
<div> <strong>Job Code : </strong> </div>
<div>New 2026OPER-198</div> <div> <div> Job Responsibilities : <div> <div> <ul>
<li>Core Responsibilities Will Include</li>
<li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li>
<li>reate and cultivate a safe working environment by identifying safety opportunities across your work area</li>
<li>Manage and train our Associates to help deliver the best service for our customers</li>
<li>Ensure that customer orders are fulfilled in line with</li>
<li>quality and safety guidelines</li>
<li>Continuously provide critical shift related information to front line management and operators</li>
</ul> </div> </div> </div> </div> <div> <div> Job Qualifications : <div> <div> <ul>
<li>Experience managing teams</li>
<li>Experience with planning, performance metrics, and process improvement</li>
<li>Preferred Qualifications</li>
<li>Experience in logistics</li>
<li>Experience with data analysis</li>
</ul> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div>
<p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.</p>
<p> </p>
<p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>
<p>Reporting to Sales Manager, responsibilities and essential job functions include but are not limited to the following: Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques. Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel s clients are, how they normally arrive in the city, etc. Go on sales trip to promote and solicit business for the hotel. Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel. Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up-to-date, visually effective and consistent with high standards set by management. Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Caf promotion, etc. to stimulate the Food & Beverage sales within the community. Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers inquiries, requests and complaints. Direct, supervise and administer all personnel within the Sales Department. Prepare and execute (in conjunction with the Public Relations Department) regular direct mail campaigns that stimulate local interest in the Hotel s facilities, announce a special event, promote the credit card, etc.</p><p><strong>Desired Candidate Profile</strong></p><p>Egyptian Nationality Has his own Car and living in big Cairo Discipline, good attitude and self-motivated Passionate in guest experience and satisfaction Able to work in a team & good communication Fluent in English both written and verbally Must have experienced in the same position at least 2 years in an upscale hotel Hotel or Business School graduates Higher Diploma or Bachelor Degree</p>