UI developer Jobs

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education: At least a high school diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <h4>Key responsibilities</h4> <p><strong>Overall hotel operations</strong><br> Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.<br> Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.<br> Act as the primary operational point of contact in the absence of the General Manager.<br> Drive collaboration and communication between departments to deliver seamless guest journeys.</p> <p><strong>Food & beverage operations</strong><br> Oversee all Food & Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.<br> Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.<br> Monitor F&B performance, service standards, and guest satisfaction while driving revenue opportunities.</p> <p><strong>Rooms, front office & guest experience</strong><br> Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.<br> Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.<br> Champion personalized service and experiential hospitality throughout the guest journey.</p> <p><strong>Engineering, maintenance & security</strong><br> Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.<br> Ensure preventative maintenance programs are in place and adhered to.<br> Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</p> <p><strong>Financial & commercial performance</strong><br> Support the General Manager in managing departmental budgets, forecasts, and P&L performance.<br> Monitor labor costs, operating expenses, and productivity across departments.<br> Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</p> <p><strong>Team leadership & people development</strong><br> Ensure appropriate staffing levels, scheduling, and workforce planning.<br> Foster a positive, inclusive, and performance-driven culture aligned with our Habitas values.<br> Support recruitment, onboarding, training, and development initiatives.</p> <p><strong>Health, safety & compliance</strong><br> Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.<br> Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.<br> Conduct regular inspections, audits, and risk assessments.</p> <p><strong>Brand, culture & sustainability</strong><br> Embed sustainability, wellness, and community engagement into daily operations.<br> Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</p> <h4>Key skills & competencies</h4> <ul> <li>Strong multi-departmental hotel operations leadership.</li> <li>Proven ability to manage diverse teams and complex operations.</li> <li>Solid financial and commercial acumen.</li> <li>Guest-centric mindset with high emotional intelligence.</li> <li>Strong organizational, communication, and problem-solving skills.</li> <li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 7–10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li> <li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li> <li>Strong background in Food & Beverage combined with rooms and hotel operations exposure.</li> <li>Fluent in English.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The incumbent in this position is responsible for - under the management of the Guest Relations Manager and taking into account the established standards - supervising and leading all areas of the Guest Relations. Carry out all administrative duties in co-operation with Guest Relations Manager. Daily checks on the VIP lists and ordering of corresponding activities. Monitor and check the costs of VIP treatments. Be responsible for VIP Policy and ensure it is implemented fully. Liaise with all departments check all guest requirements and ensure that these are executed on day of arrivals. Pre check all guest requirements three days prior to arrival and again the day before. Pre check all VIP arrival rooms and ensure that all rooms are clean and ready upon check in. Greet arrivals and escort all Guests to the rooms or suites. Ensure that all guest comments and complaints are attended to and that all complaint reporting is carried out and recorded. Be fully conversant with all hotel activities and promotions. Attend to daily guest requirements and enquires and help guide them with all necessary arrangements. Prepare all VIP amenities forms and distribute accordingly. Update guest profiles and check the existing one. Maintain tidiness in the building and clothing in the department. Support the Guest Relations Manager in task such as appointment, employee training assessment of performance, induction training, and consultation, if necessary, dismissals, in order to guarantee appropriate occupation of posts and productivity. Represent the Guest Relations Manager at meetings. Ensure good cooperation and regular exchange of information with all departments, such as the Front Office Manager. Joint responsibilities for maintaining standards, revise these regularly and guarantee that these are upheld by targeted training. Hold regular meetings within the department (performance review, information, proposals for improvement) Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>NATIONALITY: Egyptian EDUCATION: Hotel Apprenticeship Higher College Education EXPERIENCE: To fill the position, one of the following is required: Minimum of 1 year experience in a Front Office position preferably in an international five-star hotel Food &amp; Beverage experience is a plus LANGUAGE: Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this position: Luxury Hotel Experiences Good Communication skills Knowledge of hotel operations &amp; Computer systems General knowledge of tourist and business-related information Knowledge of hotel products and services Knowledge of VIP welcoming protocol TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training: Microsoft Office (Word, Excel and PowerPoint) Good knowledge of Opera Basic knowledge of Micros INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Motivating others Planning/ Organization Problem solving Flexibility Concern for quality Initiative Results oriented Teamwork / Cooperation Interpersonal skills Customer service orientation Oral and Listening Skills Good writing skills Friendly and caring attitude Self-controlled OTHER SKILLS: Additional language (French - Spanish - German), Problem solving, Friendly and caring attitude, Straightforward and Customer service orientation</p><p></p></section>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<div> <strong>About bosta:</strong> </div> <div>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. </div> <div>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</div> <div> </div> <div> <strong>About The Role : </strong> </div> <div>We are looking for a Logistics Operations<strong> </strong>Senior Coordinator with good knowledge of returned shipments and reverse logistics.</div> <div>The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations.</div> <div> </div> <div> <strong>Job Code : </strong> </div> <div>New 2026OPER-198</div> <div> <div> Job Responsibilities : <div> <div> <ul> <li>Core Responsibilities Will Include</li> <li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li> <li>reate and cultivate a safe working environment by identifying safety opportunities across your work area</li> <li>Manage and train our Associates to help deliver the best service for our customers</li> <li>Ensure that customer orders are fulfilled in line with</li> <li>quality and safety guidelines</li> <li>Continuously provide critical shift related information to front line management and operators</li> </ul> </div> </div> </div> </div> <div> <div> Job Qualifications : <div> <div> <ul> <li>Experience managing teams</li> <li>Experience with planning, performance metrics, and process improvement</li> <li>Preferred Qualifications</li> <li>Experience in logistics</li> <li>Experience with data analysis</li> </ul> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div>

<p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant &amp; Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food &amp; Beverage Server) as necessary to resolve guest call, request, or problem.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p>Reporting to Sales Manager, responsibilities and essential job functions include but are not limited to the following: Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques. Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel s clients are, how they normally arrive in the city, etc. Go on sales trip to promote and solicit business for the hotel. Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel. Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up-to-date, visually effective and consistent with high standards set by management. Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Caf promotion, etc. to stimulate the Food &amp; Beverage sales within the community. Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers inquiries, requests and complaints. Direct, supervise and administer all personnel within the Sales Department. Prepare and execute (in conjunction with the Public Relations Department) regular direct mail campaigns that stimulate local interest in the Hotel s facilities, announce a special event, promote the credit card, etc.</p><p><strong>Desired Candidate Profile</strong></p><p>Egyptian Nationality Has his own Car and living in big Cairo Discipline, good attitude and self-motivated Passionate in guest experience and satisfaction Able to work in a team &amp; good communication Fluent in English both written and verbally Must have experienced in the same position at least 2 years in an upscale hotel Hotel or Business School graduates Higher Diploma or Bachelor Degree</p>

<p>This is a full-time on-site role for a Receptionist based in New Cairo. The Receptionist will be the first point of contact for customers, responsible for greeting visitors, managing the reception desk, answering and transferring calls with professionalism, and providing excellent customer service. The role also involves performing clerical tasks, maintaining records, organizing appointments, and assisting with inquiries and administrative support for the team.</p><p><strong>Requirements</strong></p><p><strong>Visitor Management:</strong> Warmly greet and welcome guests upon arrival; determine the nature of their visit and direct them to the appropriate person or office.</p><p><strong>Communication Hub: </strong>Answer, screen, and forward incoming phone calls while providing basic information about the company when needed.</p><p><strong>Administrative Support:</strong> Assist with clerical duties such as filing, photocopying, scanning, and managing incoming/outgoing mail or deliveries.</p><p><strong>Schedule Coordination:</strong> Manage the calendar for meeting rooms and assist the Marketing and Operations Directors with scheduling appointments or travel arrangements.</p><p><strong>Area Maintenance:</strong> Ensure the reception and waiting areas are always tidy, professional, and stocked with necessary materials (brochures, water, stationery).</p><p><strong>Security &amp; Compliance:</strong> Maintain office security by following safety procedures and controlling access via the reception desk (monitoring logbooks).</p><p><strong>Internal Liaison: </strong>Coordinate with different departments to support internal events or employee engagement initiatives.</p><p></p><p><strong>Qualifications</strong></p><ul><li><p>0–3 years of experience in a front desk, secretarial, or hospitality role</p></li><li><p>High school diploma or equivalent; a university degree is preferred</p></li><li><p>Strong Phone Etiquette and proficiency in performing Receptionist Duties</p></li><li><p>Highly skilled in Clerical tasks and organizational abilities</p></li><li><p>Excellent Communication and Customer Service skills</p></li><li><p>Detail-oriented and able to manage multiple tasks effectively</p></li><li><p>Previous experience in a similar role is preferred</p></li><li><p>Good verbal and written skills in both Arabic and English.</p></li></ul><p></p><h3><strong>Industry</strong></h3><ul><li><p>Retail Luxury Goods and Jewelry</p></li></ul><h3></h3><p><br></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education: high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p></section>

<ul><li><p><strong>HSE Compliance:</strong> Follow up, control, and implement HSE procedures and recommendations, with full adherence to driving policies and HSE standards.</p></li><li><p><strong>HSE Culture Support:</strong> Support management initiatives to strengthen and promote a positive HSE culture across the organization.</p></li><li><p><strong>Daily Operations:</strong> Perform daily tasks in accordance with HSE Golden Rules while maintaining company standards and procedures.</p></li><li><p><strong>Customer Communication:</strong> Respond to customer emails, inquiries, and calls professionally and within the agreed Service Level Agreements (SLAs).</p></li><li><p><strong>Order Processing:</strong> Print customer cards and coordinate deliveries to the front office within the defined SLA timelines.</p></li><li><p><strong>Account Reconciliation:</strong> Reconcile customer trade accounts and provide necessary support to Account Managers.</p></li><li><p><strong>Complaint Resolution:</strong> Handle customer complaints effectively and achieve resolution targets within SLA requirements.</p></li><li><p><strong>Payment Administration:</strong> Process customer payments, maintain accurate records, and update logs in accordance with established procedures.</p></li><li><p><strong>Reload Request Management:</strong> Handle customers reload requests efficiently and in line with SLA commitments.</p></li><li><p><strong>Prepaid Account Management:</strong> Monitor prepaid dues, mitigate recurring issues, and perform regular prepaid account clearing activities.</p></li><li><p><strong>Balance Reporting:</strong> Prepare and provide daily customer trade account balance reports.</p></li><li><p><strong>Statement of Account (SOA) Management:</strong> Generate and send customer SOAs on a quarterly basis.</p></li><li><p><strong>Customer Onboarding:</strong> Ensure timely creation of new customer accounts and card issuance within SLA requirements.</p></li><li><p><strong>Go-Live Coordination:</strong> Manage customer onboarding and go-live activities with a high level of professionalism, accuracy, and customer focus.</p></li><li><p><strong>Customer Satisfaction:</strong> Maintain a customer satisfaction rate of at least 90% for Back Office activities.</p></li><li><p><strong>Professional Conduct:</strong> Maintain excellent communication standards and foster positive relationships with customers and stakeholders.</p></li><li><p><strong>Attendance &amp; Compliance:</strong> Adhere to attendance requirements and all work process standards.</p></li><li><p><strong>Team Collaboration:</strong> Maintain a positive attitude, support colleagues, and contribute to a collaborative team environment.</p></li><li><p><strong>Teamwork &amp; Engagement:</strong> Demonstrate strong teamwork and actively contribute to the success of the department and organization.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<p><br></p><p><strong>Job Summary:</strong> This hybrid role combines strategic product ownership with deep business systems analysis to join the Xenon7 Core Team . In this strategic hybrid role, you will act as a key driver across our internal core initiatives and high-impact client engagements within the Banking &amp; Financial Services practice. You will bridge high-level strategy, business requirements, and technical execution, owning product backlogs, leading requirements discovery, and designing workflows across non-core banking systems, data pipelines, and digital platforms.</p><p><strong>A. Product Ownership &amp; Backlog Management</strong></p><ul><li><strong>Backlog Leadership:</strong> Own, structure, and prioritize the product backlog for core Xenon7 platform solutions and key delivery practices, balancing feature value, tech debt, and strategic goals.</li><li><strong>Story &amp; Requirement Definition:</strong> Author clear, actionable User Stories complete with robust Acceptance Criteria (BDD/Gherkin) alongside formal BRDs/FRDs when navigating structured SDLC governance.</li><li><strong>Agile Execution:</strong> Lead sprint planning, backlog refinement, daily standups, and sprint demos in collaboration with engineering teams, data architects, and QA leads.</li><li><strong>Release Approval:</strong> Define acceptance criteria, validate delivered features, and hold sign-off authority for production releases.</li></ul><p><strong>B. Business &amp; Systems Analysis</strong></p><ul><li><strong>Workflow Automation &amp; Optimization:</strong> Analyze complex operational processes, identify bottlenecks, and architect TO-BE automated solutions using enterprise platforms like ServiceNow , JIRA , and custom software stack implementations.</li><li><strong>Systems &amp; Data Integration:</strong> Conduct gap analysis for enterprise non-core banking platforms (CRM, ECM, HR systems) and define system interface specifications, data flows, and REST API mappings.</li><li><strong>Practice Standards:</strong> Establish and champion BA/PO best practices, documentation templates, and requirement-gathering frameworks across the Xenon7 delivery organization.</li></ul><p><strong>C. Strategic &amp; Regulatory Alignment</strong></p><ul><li><strong>Financial Domain Expertise:</strong> Translate complex banking standards and regulations such as Central Bank of Egypt (CBE) frameworks, IFRS 9 , AML/KYC , and Basel compliance into actionable product specifications.</li><li><strong>Stakeholder Management:</strong> Serve as a subject matter expert and trusted advisor to internal executive leaders and key client counterparts, translating complex business needs into technical solutions.</li></ul><p><strong>D. Data Analytics &amp; Quality Assurance</strong></p><ul><li><strong>Data Insights:</strong> Utilize SQL , Power BI , and Tableau to profile datasets, validate functionality, and build executive-level delivery and performance dashboards.</li><li><strong>UAT Governance:</strong> Define test strategy, coordinate User Acceptance Testing (UAT), review QA test scenarios, and manage defect resolution to guarantee enterprise-grade delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5 + years of experience as a Business Analyst, Product Owner, or hybrid BA/PO within Banking background is a must</li><li><strong>Domain Expertise:</strong> Deep knowledge of enterprise systems ( CRM, ECM, HR platforms, ServiceNow ) and financial compliance/regulatory frameworks.</li><li><strong>Technical Toolset:</strong> Proficiency in JIRA , Confluence , and ServiceNow . Strong working knowledge of Power BI , Tableau , and SQL for data analysis. Solid understanding of REST APIs, microservices architectures, and database design.</li><li><strong>Agile Mastery:</strong> Hands-on experience driving product delivery in Scrum, Kanban, and hybrid delivery models.</li><li><strong>Languages:</strong> Advanced bilingual communication skills in Arabic and English (written and spoken).</li></ul><p><strong>Preferred Certifications</strong></p><ul><li><strong>Product Ownership:</strong> Professional Scrum Product Owner (PSPO), CSPO, or Agile BA.</li><li><strong>Business Analysis:</strong> Certified Business Analysis Professional (CBAP) or PMI-PBA.</li></ul>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Internal Affairs Coordinator plays a crucial role in ensuring compliance and efficiency in governmental, traffic, import/export, and health safety matters. This role involves managing vehicle-related affairs, handling customs documentation, and facilitating civil protection training. Successful candidates will coordinate between multiple departments and external entities to streamline processes, ensure adherence to regulations, and maintain up-to-date documentation.</p> <h4>What you will do</h4> <p><strong>Government & Traffic Department Affairs</strong><br> Manage car licensing for ALFA and IKEA vehicles through the Traffic Department, including renewals, documentation, and physical submissions.<br> Oversee regular vehicle maintenance schedules quarterly and ensure follow-ups are completed.<br> Coordinate annual insurance coverage for ALFA stores and all company vehicles.<br> Handle all Traffic Department related tasks and ensure adherence to deadlines.</p> <p><strong>Import & Export and Customs Documentation</strong><br> Handle the issuance and renewal of import/export cards on a yearly basis.<br> Prepare and process Form 4, Customs Transfer Forms, and other related logistics documents through FAB and CIB.<br> Coordinate with banks and government entities to ensure timely processing of customs documents.</p> <p><strong>Health, Safety & Civil Protection</strong><br> Coordinate with relevant authorities and vendors to arrange civil protection training for ALFA and IKEA employees twice per year.<br> Maintain proper compliance records and ensure readiness for any inspections or audits.</p> <p><strong>Banking & Documentation Handling</strong><br> Manage the sending and receiving of documents to/from banks as required by Shared Services.<br> Collect signatures from authorized signatories located across AFETS and IKEA.<br> Act as a messenger for document exchanges with external service providers when required.</p> <p><strong>Administrative & Logistics Support</strong><br> Purchase mobile phones based on HR requests and in alignment with company policy.<br> Provide logistics support to teams on matters related to customs, banking, documentation, and operational coordination.<br> Support various operational and administrative requests as needed.</p> <h4>Required skills to be successful</h4> <ul> <li>Proven ability to manage and coordinate complex administrative tasks efficiently.</li> <li>Solid understanding of regulatory compliance and documentation management.</li> <li>Strong interpersonal and communication skills.</li> <li>Ability to work independently and prioritize tasks in a fast-paced environment.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Bachelor's degree in Business Administration or related field.</li> <li>3-5 years of experience in administrative or operational roles, preferably within large organizations.</li> <li>Strong knowledge of government, traffic department, import/export, and customs processes.</li> <li>Proficiency in English and Arabic, with excellent communication and organizational skills.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Commercial Department Manager (CDM) is responsible for managing one or more retail departments within Marks and Spencer, ensuring efficient day-to-day operational management, and delivering excellent customer service. The role requires oversight of merchandising, stock availability, and profit protection, as well as delivering sales targets. A crucial part of the role involves training and developing team members, managing appraisals and performance, and ensuring the adherence to company policies and procedures. The CDM plays a supportive role in enhancing the store's reputation through diligent service management and customer interaction.</p> <h4>What you will do</h4> <strong>Customer service</strong><br> <li>Daily coaching of colleagues to maximize impact at department level and developing all employees to deliver world-class service.</li> <li>Responsible for protecting the customer journey while duty managing, prioritizing and coordinating the store objectives to maximize the customer experience.</li> <li>React to all customer feedback and follow up with actions within the department on a daily basis.</li> <li>Deliver friendly, knowledgeable, and efficient service within the department including sight lines, sizing, and one-to-one customer interaction.</li> <li>Ensure customer satisfaction through the implementation of Customer Service Index and Mystery Shopper programs.</li> <strong>Store operations</strong><br> <li>Ensure store opening and closing procedures are adhered to.</li> <li>Plan and implement store coverage properly.</li> <li>Implement company visual guidelines, layouts, and timescales within your department ensuring clear navigation and sight lines.</li> <li>Conduct daily floor walks generating positive sale-driving actions and coaching colleagues on conversion, basket drivers, and profit optimization.</li> <li>Ensure that cash line procedures are adhered to and controls are implemented for employee purchases, returns, and damages.</li> <li>Implement safety procedures in line with company policy to maintain a zero-accident environment.</li> <strong>People management</strong><br> <li>Properly induct and train newcomers and staff.</li> <li>Manage department colleague appraisals and reviews, performance management, and timely handling of HR issues according to company policies.</li> <li>Assist in succession planning and contribute to reducing attrition.</li> <li>Engage in Employee Engagement Surveys (EES) to assess staff satisfaction and areas for improvement.</li> <h4>Required skills to be successful</h4> <li>Exceptional customer service skills with a focus on maximizing employee productivity.</li> <li>Strong leadership abilities to motivate and manage a team effectively.</li> <li>Excellent organizational and multitasking capabilities.</li> <li>Proficient in analyzing sales figures and implementing strategies for improvement.</li> <h4>What qualifies you for the role</h4> <li>High school diploma or equivalent.</li> <li>Minimum of 3 years of experience as a senior sales associate.</li> <li>Proficiency in verbal and written communication, alongside good MS Excel and Word skills.</li> <li>Ability to lead and motivate a team effectively.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The COMMIS role in IKEA Food & Beverages involves assisting cooks in daily food production, adhering to food safety regulations, and ensuring a safe and high-quality food preparation process. This position focuses on delivering excellent guest experiences through attentive service and high operational standards in compliance with IKEA values. Success in this role requires effective collaboration with chefs and team members, as well as strong customer focus and efficient operational practices.</p> <h4>What you will do</h4> <p><strong>Customers</strong><br> Ensure our guests are always in focus and strive to make them smile by meeting and serving them with empathy and care.<br> Lead by example and be a good ambassador for the IKEA store in all contacts with guests, giving them a reason to return.<br> Engage in daily dialogue with guests to continuously gather feedback and understand their needs.<br> Ensure guests have a great shopping experience throughout the day.</p> <p><strong>Commercial</strong><br> Coordinate the area of food safety in the store.<br> Implement and ensure compliance with IKEA Food Safety programs.<br> Stay updated on current and upcoming national legislation on food safety.<br> Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting).<br> Manage and follow up on investigations caused by incidents concerning national and international range.</p> <p><strong>People</strong><br> Work closely with the Chef to increase production knowledge and expertise.<br> Ensure the correct use of equipment and report any failures to the Chef.<br> Attend and participate in training sessions as required.<br> Perform other related functions as assigned.</p> <p><strong>Steering the business</strong><br> Contribute to making the IKEA store successful by attracting visitors, achieving sales growth, and ensuring guest satisfaction.<br> Ensure the implementation and follow-up of SOP rules and guidelines.</p> <p><strong>Operations</strong><br> Implement systems and methods as stated in IKEA Concept Documentation across all food service areas.<br> Ensure availability and quality of ingredients for timely food production.<br> Ensure high-quality food production by following standard recipes and portioning.<br> Follow all food safety rules and regulations to ensure safe food production and storage.<br> Maintain cleanliness of workstations as per cleaning schedules.<br> Prepare food production schedules as allocated by the Chef.<br> Ensure all equipment and machinery are maintained to the highest standards and preventative maintenance is regularly performed.<br> Utilize the IKEA Concept, tools, manuals, and best practices to their fullest potential.</p> <h4>Required skills to be successful</h4> <li>Strong customer focus with the ability to interact and build relationships with guests.</li> <li>Proven leadership abilities to motivate and develop the team, embodying IKEA values.</li> <li>High adaptability and multitasking capabilities in a dynamic retail environment.</li> <li>Excellent communication skills with the ability to speak and understand English.</li> <h4>What qualifies you for the role</h4> <li>Minimum of 2 years experience in a service environment, preferably in sales or hospitality.</li> <li>Secondary degree with an interest in the culinary or food service industry.</li> <li>Strong customer focus and the ability to work in a high-volume, fast-paced environment.</li> <li>Computer literacy and excellent communication and interpersonal skills.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The IFB Commercial Purchasing Supervisor is responsible for overseeing the purchasing and supply of all national IKEA FOOD products. The role involves optimizing supply chain efficiency and ensuring adherence to IKEA's purchasing processes and standards. The supervisor works closely with the IKEA Food Manager and other stakeholders to meet operational needs and ensure that stocks are ordered efficiently and are up to standard, taking part in audits and ensuring vendor quality and safety measures.</p> <h4>What you will do</h4> <strong>Operational responsibilities</strong><br> <li>Execute efficient and cost-effective purchasing of food, beverage, general, and operating equipment according to IKEA FOOD requirements.</li> <li>Liaise with IKEA Food Manager and Kitchen Production Manager to secure all F&B requirements and provide alternatives, economical order quantity, and set the par stock levels for all items.</li> <li>Ensure adherence to proper operating standards in the areas of purchasing, receiving, store, and goods issuing.</li> <li>Maintain vendor performance file to ensure quality and consistency.</li> <li>Conduct regular vendor inspections in partnership with Health & Safety leader and culinary leadership.</li> <li>Follow IKEA purchasing policies and ensure product purchases are supported with three quotations for quality and price comparison approved by the Regional SO Team.</li> <li>Thoroughly scrutinize receiving of all F&B items to ensure safety measures.</li> <li>Implement monthly IFB stock takes according to set guidelines and prepare monthly discrepancy reports with follow-up control measures.</li> <li>Work out quick solutions in case of overstock and/or shortage of products.</li> <li>Recognize and build key relationships with matrix partners and ensure effective communication flow with all relevant stakeholders.</li> <li>Process and document suppliers' requisitions in the NAVISON system.</li> <li>Ensure cleanliness and organization of the IFB supplies and storages.</li> <li>Ensure day-to-day functions of storekeepers are carried out in the department.</li> <li>Familiarize with global food certifications and contribute to menu development considering sustainable and certified resources.</li> <li>Perform physical activities such as lifting, bending, standing, climbing, or walking consistently.</li> <strong>Financial responsibilities</strong><br> <li>Coordinate with IKEA IFB Admin for invoice postings.</li> <li>Read and analyze KPI and P&L reports.</li> <h4>Required skills to be successful</h4> <li>Advanced computer skills</li> <li>Strong leadership and interpersonal skills</li> <li>Analytical skills with a tactical approach</li> <li>Effective multitasking and problem-solving capabilities</li> <h4>What qualifies you for the role</h4> <li>High school degree or equivalent; bachelor's degree in business administration, management, finance, or a related field preferred.</li> <li>3-5 years of successful food purchasing experience from food trading, food retailing, or hotel and restaurant industries.</li> <li>Ability to perform physical activities such as lifting up to 50 lbs unassisted, bending, standing, climbing, or walking consistently.</li> <li>Familiarity with global food certifications and sustainable sourcing practices.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Commis plays a critical support role in the food production area, assisting chefs and ensuring high standards of food safety, quality, and customer service. This role is designed to enhance the overall customer experience at IKEA stores by ensuring that food offerings are consistently prepared following safety protocols and quality standards. Success in this role requires strong attention to detail, collaboration with the culinary team, and the ability to work efficiently in a high-volume, fast-paced environment.</p> <h4>What you will do</h4> <p><strong>Customer engagement</strong><br> Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care.<br> Lead by example and act as a good ambassador for the IKEA store in all guest interactions, encouraging return visits.<br> Maintain a daily dialogue with guests to gather feedback about their experiences and act based on their input.<br> Ensure guests have a great shopping experience throughout the day.</p> <p><strong>Food safety and quality</strong><br> Coordinate the area of food safety in the store and ensure IKEA Food Safety programs are implemented and followed.<br> Stay updated on current and upcoming national legislation on food safety.<br> Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting) and know how to act in the event of an incident.<br> Initiate and follow up on investigations caused by incidents concerning national and international range.</p> <p><strong>Operations and production</strong><br> Ensure ingredients are available from stores and are of good quality to enable timely food production.<br> Follow standard recipes and portioning to ensure high-quality food production.<br> Follow all food safety rules and regulations to ensure the safe production and storage of food.<br> Maintain cleanliness of work station as per cleaning schedules.<br> Direct the preparation, cooking, and presentation of culinary dishes; enforce strict health and hygiene standards in the kitchen.<br> Ensure all equipment and machineries are functioning to the highest standards and manage preventive maintenance.</p> <p><strong>Team collaboration and learning</strong><br> Actively work with the Chef to increase knowledge and expertise in all areas of production.<br> Ensure the correct use of equipment at all times and report breakdowns to the Chef.<br> Attend and participate in training sessions as required.<br> Perform other related functions that may be assigned from time to time.</p> <h4>Required skills to be successful</h4> <ul> <li>Excellent communication and interpersonal skills.</li> <li>Ability to work in a high-volume, fast-paced environment.</li> <li>Proven leadership abilities and ability to motivate and develop others.</li> <li>Computer literacy.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Minimum of 2 years in a service environment, ideally in sales or hospitality.</li> <li>Secondary degree.</li> <li>Interest and knowledge in the culinary or food service industry.</li> <li>Strong customer focus and multitasking capabilities.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The commis is responsible for assisting cooks in daily food production, ensuring food safety regulations are followed. They play a critical role in enhancing guest experience and contribute to making the IKEA store successful and high performing. The role requires coordinating food safety in the store, participating in training sessions, and working with the chef. Operational tasks include implementing IKEA documentation, maintaining cleanliness, and adhering to recipes and portioning standards.</p> <h4>What you will do</h4> <p><strong>Customers</strong><br> Ensure our guests are always in focus and strive to make them smile.<br> Meet and serve guests with empathy and care, listening and supporting with IKEA values.<br> Lead by example and act as a good ambassador for IKEA in all guest interactions.<br> Engage in daily dialogue with guests for feedback to improve their experience.<br> Ensure a great shopping experience for guests throughout the day.</p> <p><strong>Commercial</strong><br> Coordinate food safety area responsibilities in the store.<br> Implement and follow IKEA Food Safety programs.<br> Stay updated on national legislation regarding food safety.<br> Ensure familiarity with CASY (incident reporting) among IKEA Food co-workers.<br> Guide the IKEA Food team in emergency management for incidents.<br> Initiate and follow up on investigations related to food incidents.</p> <p><strong>People</strong><br> Work actively with the chef to enhance production knowledge and expertise.<br> Ensure correct equipment usage and report any breakdowns to the chef.<br> Participate in training sessions as required.<br> Perform other related functions as assigned.</p> <p><strong>Steering the business</strong><br> Contribute to making the IKEA store successful and high performing.<br> Attract visitors, achieve sales growth and reasonable profitability.<br> Ensure excellent operational performance according to KPIs.<br> Implement and follow-up SOP rules and guidelines.</p> <p><strong>Operations</strong><br> Implement IKEA Concept Documentation in restaurant, Swedish food market, bistro and co-worker restaurant.<br> Ensure quality of ingredients and timely production of food.<br> Adhere strictly to portioning and recipe systems.<br> Follow food safety rules for safe production and storage.<br> Maintain cleanliness of work station as per cleaning schedules.<br> Prepare and present culinary dishes, enforcing health and hygiene standards.<br> Troubleshoot any problems arising in assigned section.<br> Ensure equipment maintenance and preventive measures are performed regularly.<br> Utilize IKEA Concept, tools, manuals, guidelines and best practices.</p> <h4>Required skills to be successful</h4> <ul> <li>Excellent communication and interpersonal skills.</li> <li>Proven leadership abilities, with example-setting qualities.</li> <li>Ability to create environments fostering IKEA values among diverse co-workers and visitors.</li> <li>Multitasking capabilities in high-volume, changing environments.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Minimum of 2 years in a service environment, ideally within sales or hospitality.</li> <li>Secondary degree required.</li> <li>Strong customer focus and interest or knowledge of culinary or food service industry.</li> <li>Ability to work effectively in high-volume, fast-paced retail environments.</li> <li>Must be computer literate.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>