UI developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is an IT services provider delivering enterprise technology solutions, application development, process improvement, and IT support services for clients around the world.<br> Working across complex business environments, the company helps clients keep critical systems stable, effective, and aligned with operational needs.<br> This role supports that mission by helping maintain the reliability of enterprise applications that are central to day-to-day business operations.<br> As an Application Support Specialist focused on Dynamics 365 CRM, you will play a key role in supporting business-critical banking applications and helping ensure a consistent, dependable experience for internal and customer-facing processes.<br> You will work across integrated systems and partner with technical and business stakeholders to investigate issues, drive resolution, and strengthen production support outcomes in a highly controlled environment.<br> Responsibilities Provide Level 2/3 application support for Microsoft Dynamics 365 CRM and other critical banking applications.<br> Troubleshoot and resolve production issues affecting customer onboarding, servicing, and complaints.<br> Monitor application health and investigate application and server issues to maintain stability.<br> Perform application and server log analysis to identify root causes and resolution paths.<br> Trace issues across end-to-end application and integration flows.<br> Handle incidents, problems, and service requests in accordance with ITIL processes.<br> Participate in production releases, hotfixes, and post-deployment validation.<br> Conduct root-cause analysis and implement permanent corrective actions.<br> Coordinate with development, infrastructure, database, and middleware teams to resolve complex issues.<br> Coordinate with InfoSec, Risk, Compliance, and Audit teams for critical changes and incidents.<br> Maintain operational documentation, support procedures, runbooks, and audit evidence.<br> Ensure incidents and service requests are resolved within agreed SLAs and KPIs.<br> Support change-management activities and production deployments.<br> Participate in on-call or shift-based support when required.<br> Contribute to continuous improvement of application stability and support processes.<br> Hands-on experience in application support, including providing Level 2 or Level 3 production support.<br> Strong production support experience with Microsoft Dynamics 365 CRM.<br> Experience supporting customer onboarding and customer servicing applications within banking or financial services environments.<br> Strong SQL Server querying skills for troubleshooting application transactions and data issues.<br> Good understanding of Windows Server application hosting environments, with practical experience troubleshooting web application and server issues in IIS.<br> Ability to analyze application and server logs for troubleshooting and root-cause investigation.<br> Experience troubleshooting end-to-end integrations between Dynamics 365 CRM and other enterprise or banking systems, including a basic understanding of REST and SOAP APIs.<br> Experience working in production environments with strict SLA and KPI requirements.<br> Experience operating in audit, compliance, risk, and security-controlled environments.<br> Familiarity with ITIL-based incident, problem, and change management processes.<br> Experience coordinating incident and change resolution with business users and cross-functional teams, including infrastructure, database, middleware, InfoSec, risk, compliance, audit, and application development teams.<br> Eligibility to work in Egypt.<br> Availability for on-call or shift-based support when required.<br> Direct experience with external vendors and third-party application providers is a plus.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (~ $200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values.</p><p>About the Role: We are seeking a detail-oriented and experienced Quality Assurance Engineer to join our team. In this role, you will play a critical part in ensuring the quality and stability of our applications within the financial services domain across Android and iOS platforms. You will be responsible for the end-to-end testing lifecycle from reviewing requirements and designing comprehensive test plans to executing automated and manual test cases. You will collaborate closely with cross-functional teams to identify and resolve issues, advocate for best practices, and continuously enhance our testing strategies. If you are passionate about automation, skilled in tools like Postman and Xray, and thrive in dynamic, fast-paced environments like ours, we would love to have you on board.</p><p>Responsibilities:</p><ul><li>Review requirements, specifications, and technical documents to provide feedback; analyze test results to ensure software meets quality standards</li><li>Create, execute, and manage test cases (both manual and automated), including detailed plans for comprehensive coverage</li><li>Document testing phases, report bugs, and track defects efficiently.</li><li>Perform thorough regression testing to verify bug fixes</li><li>Work with cross-functional teams throughout the software development lifecycle to maintain quality and troubleshoot issues</li><li>Conduct post-release/post-implementation testing to ensure product stability and quality in real-world usage</li><li>Design and develop automation scripts using open source tools.</li><li>Stay updated with new testing tools and strategies to enhance efficiency</li><li>Estimate, prioritize, and coordinate testing activities to align with project timelines and objectives</li><li>Liaise with internal teams to understand system requirements and monitor the debugging process to ensure effective resolution of issues</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li>at least 4 years of hands-on experience with automated mobile testing on Android and iOS platforms</li><li>Hands-on experience in developing automated test cases in at least one programming language</li><li>Proven working experience with Agile project management, QA methodology, and testing management software</li><li>Hands-on experience with API Testing frameworks such as Postman</li><li>Hands-on experience with test management tools such as Xray</li><li>Ability to design and write test cases in BDD format</li><li>Experience in Smoke Testing, Sanity Testing, Performance Testing, and end-to-end application testing testing</li><li>Hands-on experience with the Robot framework is a plus</li><li>Experience in a rapidly growing company in the mobility, on-demand, or fintech space is a plus</li><li>BSc/MSc in Engineering, Computer Science, or relevant field</li></ul><p></p></section>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IPPS Customer Fulfilment Support Engineer to resolve complex and escalated technical issues related to Vodafone Germany fixed and TV products in a customer-focused, service-critical environment. The role focuses on troubleshooting, incident resolution, process improvement, and delivering high-quality support that improves customer experience and service standards.</p> <p>This role is part of Customer Fulfilment Support within VOIS Egypt and is based in VHUB2/Dallah. It involves working closely with internal competence teams, third parties, and support colleagues to ensure incidents are managed end to end and resolved within agreed service levels.</p> <h4>What you’ll do</h4> <ul> <li>Act as a technical and process reference point for junior incident management colleagues.</li> <li>Manage long-running, complex, and escalated customer incidents related to fixed and TV services.</li> <li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany customers.</li> <li>Resolve incidents in line with agreed service level agreements and key performance indicators.</li> <li>Collaborate with internal competence teams and third-party providers when required to resolve tickets within agreed timelines.</li> <li>Handle customer incidents end to end, from the first contact through to ticket resolution.</li> <li>Contribute to a positive customer experience through high-quality resolution, net promoter score outcomes, and written customer feedback.</li> <li>Work on a 24/7 rotational shift basis, including weekends and public holidays.</li> </ul> <h4>Who you are</h4> <ul> <li>You have at least two years of experience in troubleshooting and technical support for complex solutions.</li> <li>You bring experience in fixed and TV network fields, with knowledge of WAN access technologies and IP networking.</li> <li>You have advanced knowledge or experience of fixed and TV products, including areas such as routing, switching, and IP services.</li> <li>You are fluent in German, both written and spoken, at a minimum C1 level.</li> <li>You have strong written and spoken English skills.</li> <li>You are comfortable supporting a broad product portfolio, including complex technical scenarios.</li> <li>You have strong analytical, customer orientation, and communication skills.</li> <li>You are able to provide internal second-level support for new colleagues in complex scenarios.</li> <li>You hold a bachelor’s degree, preferably in computer engineering, telecommunications engineering, or a related field.</li> <li>CCNA certification is preferred.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>An opportunity to work on complex fixed and TV product support for Vodafone Germany customers.</li> <li>Exposure to customer-critical technical environments where service quality, incident resolution, and customer satisfaction are central to success.</li> <li>The chance to collaborate with internal competence teams, third-party providers, and support colleagues across incident resolution scenarios.</li> <li>Experience in end-to-end incident handling, from initial customer contact through to ticket closure.</li> <li>A role that supports continuous improvement of processes, standards, and customer experience.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced troubleshooting of fixed, TV, WAN access, and IP networking services.</li> <li>End-to-end customer incident management in a service-critical technical support environment.</li> <li>Practical experience working with service level agreements, key performance indicators, and quality-focused support outcomes.</li> <li>Collaboration with internal specialist teams and third-party providers to resolve complex technical issues.</li> <li>Customer-focused communication, written feedback handling, and support quality improvement.</li> <li>Skills in supporting and guiding newer colleagues through complex technical scenarios.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

The Executive Assistant to the Sector Head of The Strategic Ventures & Innovation, the one who is providing high-level administrative, operational, and project coordination support. The role ensures the smooth day-to-day functioning of the sector by managing executive priorities, coordinating cross-functional initiatives, following up on strategic and operational deliverables, and supporting internal processes including budgeting, procurement, recruitment, learning & development, and team logistics.<br>Responsibilities Manage the Sector Head's calendar, appointments, and scheduling priorities. Coordinate internal and external meetings, workshops, and executive engagements. Prepare meeting agendas, presentations, minutes of meetings, and action trackers. Follow up on action items and ensure timely completion by relevant stakeholders. Screen and prioritize incoming requests and correspondence. Arrange business travel, accommodations, and executive logistics when required. Maintain confidential records, documents, and executive files. Coordinate cross-functional initiatives and strategic projects across the sector. Track project timelines, milestones, dependencies, and deliverables. Follow up with project owners to ensure timely execution. Maintain project trackers and provide regular progress updates to the Sector Head. Coordinate meetings related to ongoing initiatives and document key decisions. Support preparation of project status reports and executive dashboards. Follow up on financial documentation and approvals. Coordinate purchase requests, purchase orders, and vendor documentation. Track invoices and payment requests with Finance. Monitor budget utilization and maintain financial trackers. Ensure required documentation is complete and submitted on time. Coordinate procurement activities for the sector. Coordinate office operations and day-to-day administrative requirements. Liaise with IT regarding hardware, software, user access, and technical support requests. Coordinate warehouse and inventory requests where applicable. Arrange office supplies and operational requirements. Coordinate seating arrangements, office moves, and workspace readiness. Support event logistics, workshops, and internal meetings. Coordinate visitor management and meeting room arrangements<br>Qualifications Bachelor's degree in business administration, Management, or a related field.3–6 years of experience in Executive Assistance, Office Management, Project Coordination, or Operations. Coordinate office operations and day-to-day administrative requirements. Liaise with IT regarding hardware, software, user access, and technical support requests.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for O365 SharePoint SME for one of our partners, a leader in the Consulting &amp; Technology Services !<br> Objective: We are looking for an experienced O365 SharePoint SME to join our team and act as the technical expert for SharePoint Online within the Microsoft 365 ecosystem.<br> The ideal candidate will have hands-on experience managing, supporting, and optimizing SharePoint Online environments, with strong knowledge of Microsoft 365 services, permissions management, governance, security, and compliance.<br> Responsibilities: Serve as the Subject Matter Expert (SME) for SharePoint Online.<br> Design, configure, administer, and support SharePoint Online sites, document libraries, lists, and permissions.<br> Manage integrations between SharePoint Online, Microsoft Teams, and OneDrive for Business.<br> Implement and maintain governance, security, compliance, and data protection standards.<br> Manage permissions and access controls using Microsoft Entra ID.<br> Troubleshoot and resolve SharePoint Online incidents, issues, and service requests.<br> Support SharePoint Online migrations, enhancements, and platform optimization initiatives.<br> Gather business requirements and translate them into scalable SharePoint solutions.<br> Develop and maintain technical documentation, user guides, and best practices.<br> Provide technical guidance to Service Desk and support teams.<br> Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.<br> 4–6 years of hands-on experience administering and supporting Microsoft SharePoint Online within Microsoft 365 environments.<br> Strong expertise in Microsoft SharePoint Online , including site administration, document libraries, lists, permissions, and collaboration features.<br> Solid knowledge of Microsoft 365 services , including SharePoint Online, Microsoft Teams, and OneDrive for Business.<br> Experience managing identities, permissions, and access controls using Microsoft Entra ID and Microsoft Entra Permissions Management.<br> Strong understanding of SharePoint governance, information architecture, document management, and external sharing.<br> Experience implementing Microsoft 365 security, compliance, and data protection policies.<br> Experience troubleshooting and resolving SharePoint Online administration and user issues.<br> Experience gathering business requirements and translating them into SharePoint solutions.<br> Knowledge of SharePoint Online migrations, platform optimization, and best practices.<br> Excellent analytical, troubleshooting, and problem-solving skills.<br> Strong communication and stakeholder management skills with the ability to work effectively with both technical and business users.<br> Microsoft certifications related to Microsoft 365, SharePoint, or Entra ID are considered an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p><span>Leadership of cross-functional strategic initiatives involving Product, Digital, Operations, Risk, Technology, Marketing, and Distribution teams to deliver business outcomes.</span></p><br></li><li><p><span>Revenue generation through portfolio growth, increased product penetration, and optimization of customer profitability.</span></p><br></li><li><span><span>Create and lead portfolio growth with a consequent increase in customer base whist changing the service model to digital channels to increase the overall profits of the business. &nbsp;</span></span></li><li><span><span>Full management for all bank agents, third parties and strategic alliances that will support the bank achieve the FI plan.</span></span></li><li><span><span>Closely work with all RBG team to deploy the latest product offering and technologies in the banking industry and align the service model with the digital strategy of the bank and to develop a simplified and unique proposition for different segments</span></span></li><li><span><span>Monitor the performance versus the market, surpass competition via data analytics in all product and portfolio aspects to develop a proper product offering that address the need of the targeted segments.</span></span></li><li><span><span>Guide business partners, technology and other functional groups to ensure we’re driving toward our vision and have a tangible plan for executing on FI strategy.</span></span></li><li><span><span>Review and approve pricing changes to ensure any gaps are closed and leverage opportunities to grow revenues whist applying treating customers’ fairly concept</span></span></li><li><span><span>Identify cross selling opportunities, product bundling with increased penetration towards targeted segment for FI.</span></span></li><li><span><span>Review research for consumer insights to enhance customer’s experience.</span></span></li><li><span><span>Work on a prioritized roadmap in support of the product capabilities, leveraging quantitative and qualitative analysis on product utilization and performance.&nbsp;</span></span></li><li><span><span>Drive new FI acquisition, ensuring proper knowledge transfer on the product related features to all front liners.</span></span></li></ul><br> </div>

<p>The Four Seasons Hotel Cairo at The First Residence is looking for Reservations Agent who shares a passion for excellence and who infuse enthusiasm into everything they do.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Sell the Hotel and provide information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation.</li><li>Achieve the optimum level of guest satisfaction and departmental profitability.</li><li>To have an in-depth knowledge and understanding of the operation of the business ensuring the ability to provide a thorough response to guest enquiries.</li><li>To deal efficiently and politely with all telephone, email, internet and in person enquiries</li><li>To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.</li><li>To exercise effective listening to capture relevant information and provide a premium experience for the guest</li></ul><p><strong>Desired Candidate Profile</strong></p><p>This Position Requires Candidates That:</p><ul><li>Previous Reservations and/or Front Office and High-Volume Call Center</li><li>Have English language proficiency.</li><li>Preferred to have bachelor s degree in hospitality/ business administration.</li></ul><p>Join Us and Enjoy</p><ul><li>Be part of a cohesive team with a singular focus on creating the best possible guest experience.</li><li>Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons.</li><li>Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company.</li><li>Excellent training and development opportunities.</li><li>Complimentary stays at Four Seasons properties (based on availability) with discounted meals.</li><li>Employee service awards.</li></ul><p><strong>Schedule &amp; Hours</strong></p><p>Full time job with 44 working hours a week.</p><p>For Line Employees'</p>

<p><br></p><p>Job Description The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration.</p><p>Key Responsibilities</p><ul><li>Guest Experience Management Monitor guest satisfaction scores, reviews, and feedback across all platforms.</li><li>Ensure prompt handling and resolution of guest complaints and service recovery cases.</li><li>Coordinate VIP arrivals, departures, and special guest requests.</li><li>Conduct regular guest engagement activities and collect feedback to improve service delivery.</li><li>Support operational departments in maintaining brand standards and service excellence.</li><li>Prepare guest satisfaction reports and identify service improvement opportunities.</li><li>Follow up on guest correspondence and ensure timely responses.</li><li>Assist in implementing guest experience initiatives and quality assurance programs.</li><li>Personal Assistant to the General Manager Manage the General Manager's calendar, appointments, meetings, and travel arrangements.</li><li>Prepare meeting agendas, minutes, presentations, correspondence, and reports.</li><li>Screen and prioritize incoming communications.</li><li>Coordinate communication between the General Manager and department heads.</li><li>Maintain confidential records, files, and business documents.</li><li>Handle administrative tasks, including expense reports, letter drafting, and document control.</li><li>Organize executive meetings, events, and visits.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Hospitality Management, Business Administration, or related field.</li><li>Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations.</li><li>Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred.</li><li>Excellent written and verbal communication skills in English; additional languages are an advantage.</li><li>Strong organizational and time-management skills.</li><li>Proficiency in Microsoft Office Suite and hotel management systems.</li></ul>

<p>Job Description The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration. Key Responsibilities Guest Experience Management Monitor guest satisfaction scores, reviews, and feedback across all platforms. Ensure prompt handling and resolution of guest complaints and service recovery cases. Coordinate VIP arrivals, departures, and special guest requests. Conduct regular guest engagement activities and collect feedback to improve service delivery. Support operational departments in maintaining brand standards and service excellence. Prepare guest satisfaction reports and identify service improvement opportunities. Follow up on guest correspondence and ensure timely responses. Assist in implementing guest experience initiatives and quality assurance programs. Personal Assistant to the General Manager Manage the General Manager's calendar, appointments, meetings, and travel arrangements. Prepare meeting agendas, minutes, presentations, correspondence, and reports. Screen and prioritize incoming communications. Coordinate communication between the General Manager and department heads. Maintain confidential records, files, and business documents. Handle administrative tasks, including expense reports, letter drafting, and document control. Organize executive meetings, events, and visits.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor's Degree in Hospitality Management, Business Administration, or related field. Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations. Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred. Excellent written and verbal communication skills in English; additional languages are an advantage. Strong organizational and time-management skills. Proficiency in Microsoft Office Suite and hotel management systems.</p>

<ul><li><p>Welcomes patients and visitors by greeting patients and visitors, in person or; answering or referring inquiries</p></li><li><p>Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person&nbsp;</p></li><li><p>Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.</p></li><li><p>Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.</p></li><li><p>Ensures availability of treatment information by filing and retrieving patient records</p></li><li><p>Maintains patient accounts by obtaining, recording, and updating personal and financial information</p></li><li><p>Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claim</p></li><li><p>Understanding the diagnosis of the case and the treatment plan from doctors&nbsp;</p></li><li><p>Offering to patients the treatment plan and handling all objections or inquiries related to it</p></li><li><p>Helps patients in distress by responding to emergencies</p></li><li><p>Protects patients' rights by maintaining confidentiality of personal and financial information</p></li><li><p>Responsible for revising daily appointments with financial issues&nbsp;</p></li><li><p>Responsible for patient satisfaction survey&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Professional attitude and appearance</p></li><li><p>Presentable and well-groomed with a confident demeanor</p></li><li><p>Proven experience as a front desk representative, receptionist, or in a similar customer-facing role</p></li><li><p>Proficient in English, both oral and written</p></li><li><p>Excellent knowledge of Microsoft Office, particularly <strong>Excel</strong> and <strong>Word</strong></p></li><li><p>Strong communication and interpersonal skills</p></li><li><p>Effective organizational and multi-tasking abilities</p></li><li><p>Solid problem-solving skills and ability to stay calm under pressure</p></li><li><p>Customer service-oriented with a focus on delivering a positive patient experience</p></li></ul><h3><strong>Working Conditions:</strong></h3><ul><li><p><strong>Working Days:</strong> 5 days per week</p></li><li><p><strong>Days Off:</strong> 2 &nbsp;days off</p></li></ul><p></p>

<p><h4>Overview of the role</h4> <p>The retail sales representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company’s offerings. This role is responsible for upholding the company’s merchandising standards and ensuring stock availability to meet sales targets. The retail sales representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.</p> <h4>What you will do</h4> <strong>Operational & commercial</strong><br> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems/comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years experience in a similar sales role.</li> <li>Proactivity and a sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong problem-solving skills.</li> <li>Good command of the English language.</li> <li>Good command of the Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

We’re Hiring: ????????????-???????????????????????? / ???????????????????????? ???????????????????????????? ????????????????????????????<br>We’re looking for an experienced Product Manager to lead strategic digital initiatives and help evolve the platforms and services we build for our users.<br>In this role, you will work closely with engineering, design, and business teams to turn insights into impactful product solutions and deliver measurable outcomes.<br>???????????? ???????????????????????????????????????????????????????????????? - Lead strategic product initiatives aligned with organizational goals - Drive product discovery through user insights, research, and data analysis - Define product vision, priorities, and product roadmaps and planning - Make prioritization decisions based on impact, value, and risk - Track and improve product KPIs (adoption, engagement, retention, satisfaction) - Collaborate closely with engineering, design, and business stakeholders - Coordinate planning and delivery across teams, managing dependencies and ensuring smooth execution- Support delivery from concept to launch and continuous improvement- Mentor junior PMs and help strengthen product management practices<br>???????????????? ????????????????- Proven experience in product management within software or digital products- Strong skills in product discovery, prioritization, roadmap planning, and product strategy- Experience working with Agile teams and cross-functional environments- Strong execution and delivery coordination skills across multiple stakeholders- Data-driven mindset with the ability to translate insights into decisions- Excellent communication and stakeholder management skills- Familiarity with AI tools or AI-enabled product features is a strong plus- Understanding of UX principles and technical architecture<br>???????????? ???????????????? ?????????????????????????????????- Work on high-impact, scalable digital products.- Collaborate with talented professionals in a supportive environment.- Opportunities for professional growth and leadership.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> To understand, prioritize, control and document the business requirements within Projects or Demand Portfolios. To manage the requirements, cycle from inception until final delivery. To bridge the gap between the different business lines and solution providers to improve the quality of delivery of the business solutions. <br><strong>key responsibilities:</strong><br><ul> <li>Elicit and analyze the business requirements and required systems specifications in order to ensure serving the business objectives and required changes effectively. </li> <li>Develop the Requirements document in coordination with stakeholders as defined by the project charter or demand and release portfolio management team.</li> <li>Communicate the business requirements and systems specifications using language understood by people from both business domain and technology domain.</li> <li>Work with different team within the life cycle of the project or demand request to ensure alignment of their work products with the business requirements. </li> <li>Ensure traceability of use cases to business solutions and test cases.</li> <li>Establish and maintain relationship internally with concerned business teams &amp; IT Teams to align projects and demand requests towards the desired business objectives and technology strategies. </li> <li>Support the process of changes &amp; Projects Analysis, approvals, testing &amp; implementation in both projects and demand requests. </li> <li>Ensure complete &amp; up-to-date filing system for all Changes/Project documents to support requirements management. </li> </ul><br><strong>Requirements</strong><br><ul> <li>Bachelor's degree in business, Commerce, Economics, Computer Science, or its equivalent</li> <li>Minimum 6 years of experience in the business analysis with at least 2 years in the banking industry.</li> </ul><br><strong>Skills:</strong><br><ul> <li>Perfect command in spoken and written English &amp; Arabic Languages.</li> <li>Proficient User of MS Office Applications.</li> </ul><br> </div>

<p>The Transportation Coordinator works closely with the Transportation Manager to ensure that employee transport for social (as directed) and non-sociable hours are scheduled properly, in accordance with local law and company policy. This person is also responsible for analytics relating the transport services for the company, vendor management, and predictive problem solving when external factors are at hand (strikes, extreme weather, etc.).</p><p>What this job involves</p><ul><li>Responsible for documenting and evolving processes as it relates to transport requests &amp; services</li><li>Auditing &amp; analytic reporting to ensure processes are being followed in accordance with company policy</li><li>Problem solving to address unplanned external factors (weather, strikes, etc.)</li><li>Project work as it relates to improving processes, user interface &amp; technology for transport portal</li><li>Escalation &amp; complaint management</li><li>Invoicing as directed</li><li>Responsible for researching new programs, pilots, or improvements as it related to transport function</li><li>All other tasks and duties as assigned</li></ul><p>Every day is different, and in all these activities, we d encourage you to show your ingenuity.</p><p>Sound like you?</p><p>To apply you need:</p><ul><li>Analytic/Excel skills</li><li>Ability to document processes in SOP formatting</li><li>Ability to interpret processes and company policies to ensure compliance in daily practice</li><li>Strong communication skills</li><li>Vendor Management experience</li><li>Critical thinking and problem solving skills</li><li>Demonstrated work experience in similar field or role</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>To apply you need:</p><ul><li>Analytic/Excel skills</li><li>Ability to document processes in SOP formatting</li><li>Ability to interpret processes and company policies to ensure compliance in daily practice</li><li>Strong communication skills</li><li>Vendor Management experience</li><li>Critical thinking and problem solving skills</li><li>Demonstrated work experience in similar field or role</li></ul>

Must-Have(Ideally should be between 4-6 Yrs) Daily assessment of vulnerabilities identified by infrastructure scan Prioritizing vulnerabilities discovered along with remediation timeline(s) Work with Security team to have harderning documents reviewed and applied on all systems. Comply with MBSS client standards and SLAs. Conduct DR Drills for identified systems and maintain runbooks and drill documents updated. Allign with BCP/BCM team on DR activities and all deliverables. Provides analysis of vulnerabilities to other team members to assist with overall vulnerability remediation efforts Perform analysis of security issues and/or vulnerabilities Maintain knowledge of security trends and threats Develop metrics and capabilities to ensure effective vulnerability management Executing the vulnerability lifecycle management strategy across the organization Configuring, scheduling and executing vulnerability scans, and delivering scan reports Establishing relationships with system owners and business process partners for the purposes of ensuring that identified vulnerabilities are remediated in accordance to established timelines Working with cross functional teams and internal users to enforce technical security standards by providing assistance in applying established standards to projects Provides analysis of vulnerabilities to other team members to assist with overall vulnerability remediation efforts Support the identification and impact classification for new vulnerabilities identified in the environment Brief VM leadership on vulnerability assessment results and potential risks Drive KPI/SLAs for the account related to Security metrics. Segregate Compliance and Vulnerability report and followup end to end driving closure and SLA attainment. Knowledge on Business Impact Assessment and regular updates to BCM and BCP team. Additional knowledge on Archer, Qualys scan tool will be an advantage.<br>Good-to-Have Should have hands on experience on Vulnerability scanning tools like Qualys & Archer. Working knowledge of multiple IT platforms (i.e. Windows, Linux/Unix, Database, Network etc.).<br>Job Type Details of The Role (For Candidate Briefing) Reporting ToSecurity & Vulnerability Admin Manager Size of the Team, if any Reporting to this Role This is an individual contributor role

<p>About the Role</p><p>As IT Manager, you will be a hands-on technical leader within Trufla's IT &amp; Security function, reporting directly to the Country Manager and collaborating across our Cairo and Canada teams. You will own the day-to-day operations of Trufla's IT environment — ensuring infrastructure reliability, endpoint health, and security hygiene across the organization.</p><p>You will play a key role in executing on the company's IT and security roadmap, collaborating with leadership on SOC 2 compliance initiatives, and leading a team of IT professionals to deliver consistent, high-quality service across the business.</p><p><br></p><p><br></p><p>Responsibilities</p><p>Team &amp; Operations Management</p><p><br></p><p>Manage and mentor IT team members, coordinating workload, priorities, and professional development</p><p>Oversee the day-to-day operations of IT support, ensuring timely resolution of incidents, requests, and escalations</p><p>Maintain and improve ticketing processes, SLAs, and reporting on IT operations health</p><p>Coordinate move, add, and change (MAC) requests submitted by line managers</p><p>Liaise with third-party vendors, ISPs, and software/hardware suppliers as needed</p><p>Participate in and help manage the on-call rotation for after-hours and weekend critical support</p><p><br></p><p>Infrastructure &amp; Endpoint Management</p><p><br></p><p>Oversee the installation, configuration, testing, maintenance, and monitoring of end-user workstations, hardware, software, and telephony equipment</p><p>Manage device lifecycle — procurement, imaging, deployment, tracking, and retirement — using tools such as Snipe-IT and Microsoft Intune</p><p>Administer and maintain Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive</p><p>Manage identity and access in Microsoft Entra ID (Azure AD), including user provisioning, group policies, and conditional access</p><p>Maintain and improve endpoint security configurations, patch management, and compliance posture</p><p>Support and maintain VPN infrastructure and remote access solutions (e.g. OpenVPN)</p><p>Accurately document hardware and software assets, configurations, and incidents</p><p><br></p><p>Security &amp; Compliance Support</p><p>Collaborate with the Country Manager on executing Trufla's security strategy and SOC 2 compliance program</p><p>Assist in implementing and maintaining security controls aligned with SOC 2, ISO 27001, and NIST frameworks</p><p>Monitor and review security-related events, assess risk and validity, and escalate appropriately</p><p>Assist in conducting capability assessments and developing remediation strategies</p><p>Enforce endpoint security standards, access control policies, and data handling procedures</p><p>Participate in security awareness training delivery across the organization</p><p>Support penetration testing activities and follow-up remediation efforts</p><p><br></p><p>Process &amp; Documentation</p><p><br></p><p>Develop and maintain IT procedures, runbooks, and knowledge base documentation</p><p>Assist in preparing and upholding procedures for logging, reporting, and statistically monitoring IT operations</p><p>Contribute to the continuous improvement of IT processes and tooling</p><p><br></p><p><br></p><p>Qualifications</p><p><br></p><p>College diploma or university degree in Computer Science, Information Technology, or a related field</p><p>5+ years of experience in an IT or Network/Security role</p><p>2+ years of experience leading or supervising an IT team</p><p>Hands-on experience with Microsoft 365 administration (Entra ID, Intune, Exchange, SharePoint, Teams)</p><p>Familiarity with SOC 2 compliance concepts and IT security control frameworks (ISO 27001, NIST, CIS Controls)</p><p>Sound technical knowledge of PC hardware, networking, mobile devices, and related technologies</p><p>Experience with endpoint management and device lifecycle tools (e.g. Intune, Snipe-IT)</p><p>Working knowledge of VPN solutions, firewall management, and network infrastructure</p><p>Experience conducting or supporting penetration testing activities</p><p>Able to read and understand technical manuals, procedural documentation, and OEM guides</p><p><br></p><p><br></p><p>Personal Attributes</p><p><br></p><p>Strong leadership and organizational skills with the ability to manage competing priorities</p><p>Clear written and oral communication skills in English</p><p>Customer-service oriented with strong interpersonal and relationship-building skills</p><p>Ability to translate technical issues into clear, actionable language for non-technical stakeholders</p><p>Flexible and adaptable with a proven problem-solving mindset</p><p>High degree of professionalism, integrity, and accountability</p><p>Self-motivated with the ability to execute effectively in a fast-paced environment</p><p>Detail-oriented and process-driven with a continuous improvement mindset</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

Duties & Responsibilities: 1. Network operation Design and Planning: • Collaborate with stakeholders to assess network operation, WAN requirements and design network solutions that align with business goals. • Plan internet, extranet, VPN and POS connectivity architecture, including the selection of WAN technologies, such as MPLS, SD-WAN, and Internet-based solutions. 2. Network Implementation: • Responsible for all WAN connectivity and remote site hardware implementation project.• Deploy and configure network operation hardware and technologies, including routers, switches, WAN optimization devices, and VPN solutions. • Establish and maintain WAN connectivity among remote sites, data centers and 3rd parties. • Responsible for deploying any required change and upgrade in network access control used to aggregate QNBAA POS traffic. 3. Network operation and WAN Security: • Implement and enforce security measures and access controls to protect network operation equipment and WAN from cyber threats and unauthorized access.• Monitor WAN traffic for anomalies and security breaches.• Ensure that all QNBAA network operation equipment vulnerabilities is mitigated by planning and implement the proper actions to close them.4. Network Monitoring and Optimization: • Utilize network monitoring tools to proactively identify and address WAN performance issues.• Optimize WAN performance, bandwidth management, and resource utilization.• Perform Day to Day network monitoring and provide needed reports. 5. Troubleshooting and Support:• Responsible for all QNBAA network operation includes DR connectivity, QNBAA remote branches, remote ATMs , POS and extranet connectivity.• Implement network monitoring solutions to proactively identify and resolve network issues.• Troubleshoot and resolve operation equipment and WAN-related issues, analyzing root causes and implementing corrective actions.• Provide technical support to end-users and IT teams for operation and WAN problems.• Troubleshoot network problems, analyze root causes, and implement corrective actions.• Manage the overall daily Network Operations activity to ensure a smooth, efficient, and straight forward process is conducted.• Provide the needed escalation for network incident according to severity and prepare incident reports.6. Vendor and Service Provider Coordination:• Collaborate with WAN service providers and network operation equipment vendors to procure network services, negotiate contracts, and manage vendor relationships.• Evaluate and select WAN technologies and tools.• Participate in POC’s, Evaluation and selection of networking technologies and tools to meet organizational needs.• Participate in the Preparation of needed RFPs based on recommended design and best practice,• prepare Network availability monthly and quarterly reports to be reviewed by department head 7. Documentation and Reporting:• Maintain comprehensive documentation of network operation equipment, WAN configurations, diagrams, and inventory.• Generate reports on WAN performance, security incidents, and incident resolutions for stakeholders.• Prepare network configuration guides, documentation to be reviewed by team head as network changes occur.• Maintain all network operation’ records/files such as Backup for Network HW & SW 8. Capacity Planning:• Monitor WAN traffic and usage patterns, assess capacity requirements, and plan for WAN upgrades or expansions based on business needs.9. Network operation, WAN Policy and Compliance:• Ensure network operation, WAN practices comply with regulatory requirements, industry standards, and internal policies.• Participate in audits and assessments as required.• Participate in PCI compliance practice.10. Disaster Recovery and Redundancy:• Participate in regular BCP, analyze and implement needed enhancement.• propose BCP procedure updates to ensure the efficiency of BCP activities11. Network operation budgeting and invoicing.• Review OPEX invoicing and provide technical feedback in payment Cycle • Ensure the proper utilization of the assigned OPEX annual budget 12. Ensure correct adoption of policies and procedures to guarantee that QNB ALAHLI business is conducted in compliance with Local Laws, Internal rules and regulations, as well as, International Standards. 13. Ensure the correct functioning and implementation of Permanent Supervision system, compliance, operational risk & workplace success guidelines whenever & wherever possible

Sustain GRC is a governance intelligence infrastructure platform for non-financial data. Founded in London in 2022 and endorsed by the UK government as an innovator, we hold risk, internal audit, compliance, resilience, board governance, AI governance and sustainability on a single data model — built as one system rather than assembled through acquisition.<br>Our customers are mid-to-large enterprises and sovereign entities across EMEA and the GCC, operating under DORA, NIS2, the EU AI Act and equivalent regional supervision. When a regulator or auditor asks them to defend a number, our platform is what makes that number defensible.<br>The engineering standard follows from that: assurance-grade data, traceable to source, attributable to a person, and able to survive scrutiny years after the fact.<br>The role You own the engineering function. The services, the architecture, the security model, the production behaviour, and the engineers who build it.<br>This is hands-on. You write code, you review it, and you raise the standard of a team that is capable but early in its career. Roughly two-thirds engineering, one-third leadership, shifting as the function scales.<br>It suits someone entrepreneurial — comfortable making decisions without complete information, moving at the pace a platform company at this stage demands, and taking ownership of outcomes rather than tickets. If you need a defined remit handed to you, this will frustrate you.<br>What you will own Engineering leadership Delivery for the full platform: scope, sequencing, quality, production outcomes A distributed engineering team — hiring, technical direction, code review standards, performance Architectural authority, and the defence of those trade-offs to product, security and the executive team Translating regulatory and customer commitments into engineering constraints before they become rework The practices this stage requires: design review, incident response, on-call, release discipline Backend and platform Scalable backend services in Node.js (Type Script); REST APIs and microservices across the platform End-to-end ownership: design → implementation → deployment → monitoring Architectural risk, edge cases and scalability constraints identified early Clean architecture, SOLID principles, long-term maintainability Security, access control and auditability Authentication and authorisation architecture (JWT, OAuth2, RBAC) Permission models and data access controls for multi-tenant enterprise and sovereign deployments Immutable audit logging and evidence lineage — every action logged, attributable, tamper-evident Data residency and segregation across UK, EU and GCC jurisdictions Control evidence for ISO 27001 and Cyber Essentials Plus surveillance<br>Data, integrations and performance Postgre SQL schema, query and index design at scale Redis for caching, queues and performance External service integration with reliability and traceability Real-time features where applicable (Socket.io) and S3-compatible object storage<br>Reliability and platform operations Docker-based containerisation and environment parity CI/CD pipeline ownership (Git Hub Actions or similar) Cloud deployment, GCP-first (GKE, Cloud Run, Cloud SQL, IAM, Cloud Storage); on-premises and VPC patterns for sovereign customers Monitoring, logging, alerting, error tracking Safe deployments, high availability, predictable releases<br>Required10+ years professional backend engineering, including at least 3 years leading engineers Strong Node.js and Type Script; production experience with Express, Fastify or Nest JSDeep Postgre SQL; hands-on Redis Microservices and distributed systems in production Docker and CI/CD ownership Strong grasp of API security, authentication and RBACDemonstrable ownership of production systems and of the people building them Comfortable making architectural decisions and defending the trade-offs to non-engineers Fluent professional English — you will present to enterprise customers, auditors and partners directly<br>This role is not suitable for engineers without prior team leadership, or for managers who no longer write code.<br>Nice to have Enterprise Saa S, compliance, or regulated-industry platforms Exposure to audit, GRC or financial services systems Arabic, in addition to English<br>What we offer Ownership of infrastructure that enterprises and sovereign entities depend on to satisfy regulators Compensation weighted towards equity — a significant allocation for the right candidate, alongside cash. We are building owners, not staffing a function Fully remote High ownership, low bureaucracy — architectural decisions are made by the people building the system

Job Details<br><br>Description<br><br>About Archer<br><br>A new regulatory change lands somewhere in the world every six minutes, and agentic AI is outpacing most teams' ability to govern it. At Archer, we help the enterprises powering the global economy turn that pressure into an advantage. <br><br>Mandates like the EU AI Act and the SEC cybersecurity disclosure rules are driving the most significant GRC buying cycle we have seen in years. That demand is why we are growing this team. <br><br>This is hard work that matters. Our customers span energy, utilities, financial services, pharmaceuticals, and the public institutions communities depend on. People choose Archer because they get to partner with the most trusted brands in the world, on work that protects the customers and communities those brands serve. <br><br>If that sounds like your kind of work, let's chat. <br><br>The Role<br><br>We are looking for a forward-thinking Full-Stack Data Engineer II to join our team in Egypt. This is not a traditional ETL role; you will be at the forefront of the Data + AI era, leveraging Data Bricks to build intelligent data products. You will be responsible for the end-to-end lifecycle of data, from ingestion and Lakehouse architecture to developing agentic AI workflows that allow our business systems to act autonomously based on data insights.<br><br>AI & Agentic Focus<br><br>Build and deploy LLM-based agents that utilize data tools to solve complex tasks, including implementing Retrieval-Augmented Generation (RAG) patterns and autonomous chains-of-thought for decision-making.<br><br>Stack: Data Bricks & Agentic AI<br><br>What You'll Do<br><br>Design and optimize Delta Lake tables within Data Bricks using Unity Catalog for governance. Develop and deploy agentic workflows using Lang Chain, Auto Gen, or Data Bricks Mosaic AI. Build Python-based backend services (Fast API) to expose AI-driven insights. Manage data pipelines using Data Bricks Workflows and Delta Live Tables (DLT). Implement monitoring frameworks to ensure agent accuracy, safety, and performance.<br><br>You'll Thrive Here If You<br><br>2–4 years experience with PySpark and SQLStrong experience with Data Bricks (Unity Catalog, DLT, Notebooks) Understanding of Lakehouse architecture Hands-on experience with LLMs and prompt engineering Experience building AI agents using APIs and tools Backend development in Python and Docker<br><br>Even Better If You Have<br><br>MLflow for model tracking and deployment Vector databases (Pinecone, Weaviate, Data Bricks Vector Search) Familiarity with Egyptian data localization requirements<br><br>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at management discretion based on business need.<br><br>Equal Opportunity<br><br>Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity.<br><br>If you need a reasonable accommodation during the application process, please contact talent-acquisition@archerirm.com. All employees must be legally authorized to work in the country they are applying for. Archer and its approved consultants will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.<br><br>Please contact our Talent Acquisition team at Talent-Acquisition@archerirm.com for the range and related compensation details. Actual pay may vary based on location, experience, skills, and internal equity.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Sr Data Engineer you will drive the design, deployment, and continuous optimization of scalable data pipelines that ingest and process a wide variety of structured and unstructured data sources into Mondia s AWS-based data warehouse and data lake. Implement and maintain reliable data ingestion, transformation, orchestration, monitoring, and CI/CD capabilities across the data platform. Promote operational excellence through automation, GitLab pipelines, Infrastructure as Code, observability, and robust engineering standards. Ensure that high-quality, secure, and well-governed data is available for reporting, advanced analytics, and AI- and machine-learning-enabled use cases across Mondia s business entities. Responsibilities: Collaborate with data engineers, data analysts, product and web analytics teams, software engineers, and business stakeholders in a collaborative and iterative environment. Provide technical guidance and contribute to the definition of data architecture, engineering standards, and reusable solutions across Mondia s data ecosystem. Design and maintain the data foundations required to deliver reliable internal data products, including well-defined datasets, data sources, dashboards, reports, and analytical solutions. Contribute as a senior member of the team to the reliable operation, performance, scalability, and cost efficiency of Mondia s AWS-based data platform, including Amazon Redshift, Athena, AWS Glue, Amazon S3, Step Functions, Lambda, EC2, and related AWS services. Design, build, test, deploy, monitor, and maintain end-to-end data pipelines and data management solutions using AWS Glue, Python, SQL, Spark/PySpark, and similar cloud-based ETL and data-processing technologies. Design and implement data models, schemas, tables, and storage structures across Amazon Redshift, Amazon S3, and the wider AWS data platform. Design and maintain orchestration patterns, workflows, event-driven components, and scheduling solutions using AWS Step Functions, AWS Glue Workflows, Amazon EventBridge, AWS Lambda, and similar technologies. Promote operational excellence through automation, GitLab CI/CD, Infrastructure as Code, observability, testing, documentation, and consistent engineering practices. Define, implement, and continuously improve automated data-quality and reliability controls, including checks for completeness, accuracy, consistency, validity, duplication, freshness, and reconciliation. Maintain appropriate data lineage, metadata, technical documentation, and ownership information to improve transparency, trust, and maintainability. Use appropriate programming languages, integration patterns, and engineering tools to connect systems and deliver reliable data solutions. Evaluate technologies based on the use case and adapt as platforms and requirements evolve. Use approved AI technologies and AI-assisted development tools as part of daily engineering activities to improve productivity, code quality, testing, documentation, troubleshooting, and solution design. Identify opportunities to integrate AI capabilities into data products where they provide measurable business or operational value. Communicate technical concepts, results, risks, and recommendations clearly to both technical and non-technical stakeholders across all levels of the organization. Document architectures, data flows, design decisions, operational procedures, and technical standards, while contributing constructively to technical discussions and engineering decisions. Comply with Mondia s policies, procedures, security requirements, and data-governance standards, while supporting the company s mission, vision, and values. Perform other reasonable job-related duties and responsibilities as assigned by the direct manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Computer Science/Engineering or Statistics. Skills &amp; Experience: +3 years of professional experience in Data Engineering or Data Warehousing with an integrative perspective, from management to operations involvement and hands-on experience with cloud architecture and cloud technologies such as AWS, Azure or Google Cloud Platform GCP. Strong proficiency in Python and SQL; experience with Scala, Java, or Bash/Shell scripting is an advantage. Solid experience with AWS data services, particularly Amazon Redshift, S3, Glue, Athena, Lambda, Step Functions, and EventBridge. Strong understanding of data warehouse, data lake, ETL/ELT, data modelling, and cloud data architecture concepts. Experience building and operating scalable data pipelines using AWS Glue, Spark/PySpark, or similar technologies. Good understanding of cloud security, identity and access management, data protection, monitoring, and logging. Experience with APIs, microservices, and event-driven integration patterns. Working knowledge of GitLab CI/CD, automation, Infrastructure as Code, and modern software engineering practices. Experience using AI-assisted development tools to improve engineering productivity and quality. Very good written and spoken English, with strong technical documentation and communication skills.</p><p></p></section>