UI developer Jobs
12499 Jobs Found
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About The Role</strong><p>Today, roughly 40% of all transactions on the Egyptian Exchange flow through Thndr. Every one of those trades has to be funded, and every pound, dirham, or soon riyal, a user makes has to be money they can actually take back out. Money has to move, into accounts, out to banks, between our own books and the market, accurately and on time, every single time. That is the Money Movements team.</p><br><p>We move more than 1 billion EGP every day across hundreds of thousands of individual movements, and the figure we care about most is how many of them go wrong, which we work relentlessly to keep as close to zero as possible. We connect directly to banks, payment gateways, and payment providers, settle with the exchanges and asset managers, and write and maintain our own backoffice across Egypt and the UAE. Underpinning all of it is our own in-house ledger, built on TigerBeetle, a bleeding-edge financial database that gives us the correctness and throughput this domain demands. We do this across two markets today, with Saudi Arabia coming next.</p><br><p>This is a sensitive system. When money is in motion, uptime and correctness are not nice-to-haves, they are the entire job. A delayed settlement, a double credit, or a balance that does not reconcile is never just a bug, it is real money belonging to real people. You would be working alongside some of our strongest engineers on problems that are unusually hard and unusually consequential, owning systems that the rest of the platform quietly depends on.</p><br><strong>What You'll Do</strong><p>• Design, build, and operate the services that move money in and out of Thndr, including deposits, withdrawals, settlement, and reconciliation, across Egypt and the UAE.</p><br><p>• Own the correctness and reliability of these systems end to end. Money that flows through your code has to land in the right place, in the right amount, every time.</p><br><p>• Build and maintain integrations with banks, payment gateways, payment providers, and asset managers, and handle the messy realities that come with them: timeouts, partial failures, retries, and the occasional provider that goes down at the worst possible moment.</p><br><p>• Raise the bar on quality and operational discipline, with strong observability, sensible on-call, thorough testing, and systems that fail safely when something goes wrong.</p><br><p>• Partner closely with our finance and operations teams, and help bring the same connectivity and rigor to Saudi Arabia as we expand.</p><br><strong>What You'll Need</strong><p>• A strong track record of designing, shipping, and operating reliable backend systems in production, used by large numbers of people.</p><br><p>• Real depth in distributed systems, and a clear understanding of what it takes to keep them correct under load and under failure.</p><br><p>• Comfort owning systems end to end, from design through production and on-call. You care not just about writing the code, but about how it behaves at 3am.</p><br><p>• Familiarity with our stack, or the confidence to get there quickly: Python, C#, .NET Core, PostgreSQL, SQL Server, RabbitMQ, and Redis.</p><br><p>• A high bar for correctness and operational discipline. You understand what it means to run a system where a mistake has real consequences for real people.</p><br><p>• A clear, candid communicator who can hold their own with other engineers and work closely with the finance and operations teams who rely on what you build.</p><br><p>• Strong debugging skills. When a balance is off by 50 cents across a million transactions, you can find the real cause, not just a quick fix.</p><br><strong>Who Are We?</strong><p><strong>Thndr</strong> was founded on a <strong>bold dream</strong> to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.</p><br><p>History has shown that investing is the single greatest way to build long-term wealth, but before <strong>Thndr</strong>, only a very small percentage of people had access to it due to:</p><br><ul><li><p>High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.</p><br></li><li><p>Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population.</p><br></li><li><p>Fragmented offering — Investment products were not gathered in a single, intuitive outlet.</p><br></li></ul><p>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:</p><br><ul><li><p><strong>5.5 million</strong> app downloads</p><br></li><li><p><strong>EGP 1B+ average daily traded value</strong> across 2025</p><br></li><li><p><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong></p><br></li><li><p><strong>76% of users are first-time investors</strong></p><br></li><li><p><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions</p><br></li></ul><p>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching <strong>Rumble</strong>, the subscription-based investment recommendations platform.</p><br><p><strong>Rumble</strong> was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.</p><br><p>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.</p><br><p>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.</p><br> </div>
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales & Marketing<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 11, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Where you fit In</b></p><br><p>Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.</p><br><p>As Lubricants Technical Advisor, you will be expected to provide first line technical advice to direct accounts, industrial and indirect customers, and Shell Sales force on the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage, and to trouble shoot any technical issues.</p><br><p><b>What’s the role?</b></p><br><p>In your role as the Lubricants Technical Advisor (LTA) you will use your techno-commercial skills to provide support on highly complex technical issues to key accounts for business retention, securing close top partnership with key customers and prospects at high level as well as with their key stakeholders through differentiating offers and solutions:</p><br><ul><li><p>Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for approximately. 95% of all front-line technical issues</p><br></li><li><p>Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues</p><br></li><li><p>Manage any complex complaint or issue coming from key customers (Platinum, global priority OEM) providing satisfying customer solution and clear constructive feedback internally as good learning case</p><br></li><li><p>Thanks to own high technical, overall sector <span>product/application/process</span> expertise, be able to deliver valuable input and Shell product and services selection to key customers, to improve sensitively their production process, increasing Shell Technology image and business opportunity</p><br></li><li><p>Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front-line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation</p><br></li><li><p>You also will drive top and bottom-line growth through deep involvement in key account prospecting and cross/up selling activities with a premium acceleration focus providing the right claims and reasons to believe:</p><br></li><li><p>Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy.</p><br></li><li><p>Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products</p><br></li><li><p>Drive x/up-sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required</p><br></li><li><p>Develop and deliver appropriate lubricants training to direct Shell Sales staff to develop their <span>product-application-services</span> expertise</p><br></li><li><p>Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines to provide proven Technology Leadership or Value Led examples</p><br></li><li><p>You will be part of the services monetization journey by introducing and growing our technical services as a new revenue stream through our current active CVP`s in addition to creating new ones to expand our services portfolio</p><br></li></ul><p><b>What we need from You</b></p><br><ul><li><p>Degree (e.g. BEng) –engineering, preferably mechanical, or comparable technical background skills</p><br></li><li><p>Proven 5-8 years working experience in relevant industries</p><br></li><li><p>Good Sector and application technical knowledge to be able to understand customer`s critical needs </p><br></li><li><p>Evidence for good commercial acumen, Experience in a customer facing role (eg front line sales) is beneficial.</p><br></li><li><p>Knowledge in Vibration, Ultrasound and/or thermography inspections will be considered.</p><br></li><li><p><span>Self-committing,</span> balancing own learning from others internally and giving technical support externally</p><br></li><li><p>Having the ability to distil complex information and to communicate clearly and concisely to others</p><br></li><li><p>Managing relationships with key customers and their stakeholders</p><br></li><li><p>Delivers results – accountability. Clear results orientation and capacity to manage self-performance</p><br></li><li><p>Competence in problem solving, good decision-making skills and ability to find solutions to day-to-day issues</p><br></li><li><p>Able to maintain high volumes of contacts, with quick and accurate turnaround time</p><br></li><li><p>Demonstrates interpersonal sensitivity and communication (written and verbal) skills</p><br></li><li><p>Solution development and creative problem solving</p><br></li><li><p>Successful integration for collaborative development and implementation with global, regional & local teams.</p><br></li><li><p>Good English skill level</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>
Vodafone Qatar
Egypt - Cairo
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>To be responsible for the following:</p>
<ul>
<li>Development, building (ANT, Maven), testing & deployment of existing and new integration functionalities.</li>
<li>Developing integration APIs to be consumed by integration parties using provisioning systems like Tertio and Tibco.</li>
<li>Developing micro-services using Spring framework and deploying them over on-premises cloud (OpenShift).</li>
<li>Doing business automation by developing enterprise Java applications and APIs for automating business processes.</li>
<li>Building KPIs by using DevOps tools like Elastic, Jenkins, etc.</li>
</ul>
<h4>Role profile</h4>
<p><strong>Design:</strong><br>
Define the responsibilities, operations and relationships of a specific software module, and determine how it will be adjusted to fulfill business needs.</p>
<p><strong>Delivery:</strong><br>
Participate in the software development life cycle.<br>
Ensure successful user acceptance test.<br>
Quality assurance of locally developed systems.<br>
Provide 2nd line support for systems in production.</p>
<p><strong>Teamwork:</strong><br>
Dedication, sense of ownership in fulfilling company strategies. Continuous improvement in relevant area of profession.</p>
<p><strong>Standards & procedures:</strong><br>
Ensure full compliance of all locally developed applications with the standard software development methodology used in Vodafone Egypt.</p>
<h4>Competencies and qualifications</h4>
<ul>
<li>Implement business requirements to technical systems functionalities.</li>
<li>Work and interact with a diversified team to meet business challenges.</li>
<li>Effective communication with different stakeholders.</li>
<li>Self-motivated.</li>
<li>Results driven and solutions focused.</li>
<li>Mentor other team members.</li>
</ul>
<p><strong>Must have technical/professional qualifications:</strong></p>
<ul>
<li>2+ years of IT experience.</li>
<li>Experience in software development and implementation life cycle.</li>
<li>Computer science or engineering professional degree is a must.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant company resources for guidance.</p>
<p>Together we can.</p></p><p></p>
Egypt - Cairo
Company Description Abstract Marketing Agency is a full-service advertising firm that delivers end-to-end publicity solutions for diverse industries. The agency offers digital marketing and social media management services designed to strengthen brand presence and audience engagement. It also provides printing, web design, motion graphics, and website development to support comprehensive marketing campaigns. In addition, the team creates mobile applications that help clients connect with their audiences through modern, user-friendly digital experiences. Abstract Marketing Agency focuses on integrated, creative solutions that align with each client’s business goals.<br>Role Description The Sales Business Development role is a full-time, on-site position based in New Cairo. This role is responsible for identifying and qualifying new business opportunities, building and maintaining relationships with prospective and existing clients, and presenting agency services that match client needs. Daily tasks include conducting outreach via calls, emails, meetings, and networking events, preparing proposals and presentations, and collaborating with internal teams to tailor solutions. The role also involves tracking sales activities, managing a pipeline of opportunities, and providing accurate forecasts and reports to support strategic decision-making. The successful candidate will contribute to revenue growth and help expand the agency’s presence in key markets.<br>Qualifications<br> Candidates should possess strong Analytical Skills and proven ability to interpret sales data and market trends. Candidates should possess excellent Communication skills, including clear presentation abilities and professional client interaction. Candidates should possess effective Lead Generation capabilities, including prospecting, qualifying leads, and managing a sales pipeline. Candidates should possess solid Market Research skills to identify opportunities, understand competitors, and assess customer needs. Candidates should possess reliable Customer Service skills to build trust, handle inquiries, and support long-term client relationships. Experience in advertising, digital marketing, or related agency environments is beneficial. Proven track record in sales or business development, preferably in marketing or media services. Ability to work on-site in New Cairo, manage time effectively, and collaborate with cross-functional teams. Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
Egypt - Cairo
Valves Sales Engineer<br>Location: Cairo, Egypt Employment Type: Full-time<br>About the Role<br>We are looking for a Valves Sales Engineer to join our growing team and take responsibility for developing sales of industrial valves and related mechanical products within the water, wastewater, HVAC, and MEP sectors.<br>The ideal candidate combines strong technical understanding with commercial ability and is comfortable working with contractors, consultants, end users, and procurement teams.<br>Key Responsibilities<br>* Develop and maintain relationships with contractors, consultants, end users, and engineering companies.* Identify new sales opportunities and actively develop the valve sales pipeline.* Understand customer requirements and recommend suitable valve solutions.* Prepare technical and commercial quotations.* Review project specifications, BOQs, and tender documents.* Coordinate with suppliers to obtain technical information, pricing, and lead times.* Follow up on quotations and negotiate with customers to close sales.* Conduct regular customer visits and project follow-ups.* Track ongoing projects and identify opportunities at an early stage.* Support customers with technical product information and application guidance.* Maintain accurate sales records and regularly report on pipeline and opportunities.* Work closely with the engineering and procurement teams to ensure smooth execution of orders.<br>Requirements<br>* Bachelor’s degree in Mechanical Engineering or a related engineering discipline.* 1–3 years of experience in technical sales, preferably in valves, pumps, piping, HVAC, water & wastewater, or MEP.* Good understanding of industrial valves and piping systems.* Ability to read and understand technical specifications, BOQs, and drawings.* Strong communication, negotiation, and presentation skills.* Good command of English, both written and spoken.* Strong follow-up and relationship-building skills.* Ability to work independently and develop new business opportunities.* Willingness to travel for customer and project visits.<br>What We Offer<br>* Competitive salary + performance-based commission.* Opportunity to work with international valve products.* Exposure to major water, wastewater, HVAC, and MEP projects.* Opportunity for professional and commercial growth within a growing engineering company.* A role with significant responsibility for developing and expanding the valve business.<br>How to Apply<br>Interested candidates should send their CV with the subject line:<br>“Valves Sales Engineer – Application”
Egypt - Cairo
Company Description elämä.ai is a technology company focused on creating human-centric digital solutions that positively impact everyday life and support a better future. The team combines advanced software engineering with thoughtful design to build products that are both intelligent and intuitive. At elämä.ai, collaboration, innovation, and ethical use of technology are core values that guide product development and business decisions. Joining the company means contributing to impactful projects in a dynamic environment where new ideas are encouraged and continuous learning is supported. Role Description The Software Project Head is a full-time, on-site leadership role based in Heliopolis. This role oversees the end-to-end delivery of software projects, including planning, requirements gathering, project scoping, and defining milestones and timelines. The Software Project Head coordinates cross-functional teams, manages resources, and ensures alignment between technical execution and business objectives. Day-to-day responsibilities include leading project meetings, tracking progress, resolving risks and dependencies, and maintaining clear communication with stakeholders. The role also involves mentoring team members, enforcing quality standards, and continuously improving processes to deliver reliable, scalable, and maintainable software solutions. Qualifications Strong project management skills, including planning, scheduling, risk management, and stakeholder communication. Solid background in software development practices, SDLC, and modern engineering methodologies (e.g., Agile, Scrum, or similar). Experience leading cross-functional technical teams and coordinating work across engineering, product, and QA. Ability to translate business needs into clear technical requirements, user stories, and prioritized backlogs. Proficiency with project and collaboration tools (e.g., Jira, Trello, Confluence, or equivalent) and basic understanding of version control systems. Strong analytical and problem-solving skills, with the ability to make data-informed decisions under time constraints. Excellent written and verbal communication skills in English; additional languages are a plus. Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field; advanced degrees or relevant certifications (e.g., PMP, Scrum Master) are an advantage. Previous experience in a similar leadership role in software projects or product development environments. Demonstrated ability to work on-site in a collaborative setting, foster an inclusive team culture, and support professional growth of team members.
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Yassir is the leading super app in the Maghreb region, set to change the way daily services are provided. It currently operates across Algeria, Morocco, Tunisia, South Africa and Senegal. It is backed by ~$200M in funding from VCs across Silicon Valley, Europe and other parts of the world.</p><br> <p>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally — helping usher the continent into a digital economy era. We’re not just about serving people; we’re about creating a marketplace that brings people what they need while infusing social values.</p><br>
<br><br><p><b>ABOUT THE ROLE</b></p><br><p>We are looking for a Senior Product Manager to own the Personal Banking experience — our consumer wallet and the financial products that sit inside the Yassir super app. This is a B2C role at the centre of our financial services strategy.</p><br> <p>Your core mandate is adoption: getting millions of Yassir users to fund, hold, and transact with the wallet — first inside the super app (rides, deliveries, top-ups), and then beyond it (peer-to-peer transfers, bill payments, merchant payments in the real world). You will own the full consumer journey from first wallet activation to habitual, everyday use.</p><br> <p><strong>You will work across engineering, design, growth, and the wider super app teams to make the wallet the default way Yassir users move money — turning an existing, trusted user base into active financial services customers.</strong></p><br>
<br><br><p><b>RESPONSIBILITIES</b></p><br><ul>
<li><ul>
<li>Own the personal banking / consumer wallet product end-to-end, with adoption and active usage as your primary success metrics.</li>
<li>Define and execute the strategy to drive wallet activation, funding, and repeat transactions — both within the super app (rides, deliveries) and in external use cases (P2P, bill payments, merchant payments).</li>
<li>Design acquisition and activation funnels in partnership with growth and marketing; identify and remove the friction points that stop users from funding and using the wallet.</li>
<li>Deeply understand the Algerian consumer — cash habits, trust barriers, and the behavioural shifts required to move people from cash to digital money.</li>
<li>Run discovery: customer interviews, journey mapping, prototyping, and experiments to validate what will actually drive adoption at scale.</li>
<li>Translate customer insights into a prioritised roadmap of features and experiments, tested with real users in market.</li>
<li>Partner with engineering and design to ship high-quality consumer experiences — onboarding, KYC, top-up, send/receive, and transaction history — that feel effortless and trustworthy.</li>
<li>Leverage Yassir’s existing super app surfaces (ride-hailing, delivery, agent network) as distribution channels for wallet adoption.</li>
<li>Instrument the product with analytics; use funnel data, cohort retention, and transaction behaviour to make evidence-based decisions.</li>
<li>Synthesise business, market, and customer needs into strategic, evidence-based recommendations for leadership.</li>
<li>Facilitate agile ceremonies and keep the squad delivering against roadmap and quality goals.</li>
</ul><br></li></ul><br><p><b>REQUIREMENTS</b></p><br><ul>
<li><ul>
<li>Minimum 5 years of product management experience, with a strong track record in B2C fintech, digital banking, wallets, or payments.</li>
<li>Proven experience driving consumer adoption and engagement of a financial product — you have moved activation, retention, or transaction metrics, not just shipped features.</li>
<li>A track record of launching and scaling consumer-facing digital products (B2C).</li>
<li>Strong grasp of acquisition, activation, retention, referral, and revenue — and how to design a product that grows across that funnel.</li>
<li>Experience with growth mechanics: onboarding optimisation, funnel analysis, experimentation, and retention loops.</li>
<li>Understanding of the technical aspects of digital product development, with the ability to work closely with engineers and get the best out of them.</li>
<li>Ability to create and run a customer discovery process — interviews, journey mapping, and ideation workshops — to surface real user pains and opportunities.</li>
<li>Strong understanding of value proposition design and what makes a consumer product succeed.</li>
<li>Ability to integrate analytics into a product to generate actionable insight, and to define the right metrics for a consumer wallet.</li>
<li>Excellent verbal and written communication, with the ability to influence stakeholders at all levels; presentation and storytelling skills.</li>
<li>Strong design sense and the ability to collaborate with designers to produce great consumer experiences.</li>
<li>Knowledge of modern development practices like agile and scrum.</li>
<li>Dependable, enthusiastic, curious, with great energy and the ability to thrive in a fast-paced, dynamic environment.</li>
<li>Based in Cairo, Egypt (required).</li>
<li>Native Arabic speaker with fluent English; French is a huge plus.</li>
</ul><br></li></ul><br><p><b>NICE TO HAVE</b></p><br><ul>
<li><ul>
<li>Experience taking a wallet or consumer fintech product from low to mass adoption in an emerging or cash-heavy market.</li>
<li>Understanding of behavioural psychology and how to design for high engagement and stickiness.</li>
<li>Knowledge of lean startup techniques and what a good MVP looks like for consumer products.</li>
<li>Experience working with super apps, marketplaces, or multi-product ecosystems.</li>
<li>Prior experience in a scale-up environment.</li>
</ul></li></ul><p><span>At Yassir, we believe in the power of diversity and the importance of an inclusive culture. If you’re ready to bring your unique perspective and experiences to the table, we’re excited to listen. Don’t just apply for a job - come and be a part of our journey. Let’s create a better tomorrow together.</span></p><br>
<br>
<br><br> </div>
Egypt - Cairo
<p><h4>Position summary</h4>
<p>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., restaurant & bar, front desk, business center, lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.</p>
<p>Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., bellperson, housekeeping, food & beverage server) as necessary to resolve guest call, request, or problem.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
Etisal Trading
Egypt - Cairo
<ul><li><p>Manage the daily office operations, ensuring office areas, meeting rooms, break areas, and shared facilities are clean, organized, and fully functional.</p></li><li><p>Coordinate meeting room scheduling, organize internal meetings and office events, and manage all related logistical arrangements, including room setup and refreshments.</p></li><li><p>Coordinate office maintenance and service requests, follow up with service providers, and monitor office supplies to ensure smooth daily operations.</p></li><li><p>Welcome visitors, applicants, and guests, handle incoming calls, and ensure a professional and efficient front-office experience.</p></li><li><p>Provide administrative support to Top Management by coordinating travel arrangements, hotel bookings, and other logistical requirements.</p></li><li><p>Manage and organize bank-related documentation for the CEO and General Manager, ensuring confidentiality and proper record-keeping.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Management, or a related field.</p></li><li><p>2–4 years of experience in office management, administration, or a similar role.</p></li><li><p>Strong organizational and multitasking skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).</p></li><li><p>Ability to handle confidential information with professionalism.</p></li></ul><p></p><p></p>
Egypt - Cairo
<p><h4>Position summary</h4>
<p>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., restaurant & bar, front desk, business center, lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.</p>
<p>Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., bellperson, housekeeping, food & beverage server) as necessary to resolve guest call, request, or problem.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
All smiles
Egypt - Cairo
<ul><li><p>Greet patients warmly and ensure a welcoming experience upon arrival.</p></li><li><p>Register new patients and update their files.</p></li><li><p>Schedule patient appointments via phone calls and WhatsApp.</p></li><li><p>Confirm upcoming appointments and recalls in line with office procedures.</p></li><li><p>Clearly explain dental office procedures, policies, and expectations to patients.</p></li><li><p>Inform patients about financial treatment plan options and address related inquiries.</p></li><li><p>Handle difficult or upset patients professionally and with empathy.</p></li><li><p>Maintain a clean, organized, and professional reception area at all times.</p></li><li><p>Coordinate with dental staff to ensure smooth clinic flow.</p></li><li><p>Manage payments and billing as required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Professional attitude and appearance; presentable and well-groomed.</p></li><li><p>Proven experience as a front desk representative or receptionist.</p></li><li><p>Proficient in English, both oral and written.</p></li><li><p>Excellent knowledge of Microsoft Office, particularly Excel and Word.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Solid problem-solving abilities and ability to remain calm under pressure.</p></li><li><p>Customer service-oriented, with a focus on delivering a positive patient experience.</p></li><li><p><strong>Preferred:</strong> Dental clinic experience and familiarity with Dentolize software.</p></li><li><p><strong>Tagamo3 or nearby residency</strong></p></li></ul><p></p>
Etisal Trading
Egypt - Cairo
<p>•Manage the daily office operations, ensuring office areas, meeting rooms, break areas, and shared facilities are clean, organized, and fully functional.</p><p>•Coordinate meeting room scheduling, organize internal meetings and office events, and manage all related logistical arrangements, including room setup and refreshments.</p><p>•Coordinate office maintenance and service requests, follow up with service providers, and monitor office supplies to ensure smooth daily operations.</p><p>•Welcome visitors, applicants, and guests, handle incoming calls, and ensure a professional and efficient front-office experience.</p><p>•Provide administrative support to Top Management by coordinating travel arrangements, hotel bookings, and other logistical requirements.</p><p>•Manage and organize bank-related documentation for the CEO and General Manager, ensuring confidentiality and proper record-keeping.</p><p><strong>Requirements</strong></p><p>•Bachelor's degree in Business Administration, Management, or a related field.</p><p>•2–4 years of experience in office management, administration, or a similar role.</p><p>•Strong organizational and multitasking skills.</p><p>•Excellent communication and interpersonal skills.</p><p>•Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).</p><p>•Ability to handle confidential information with professionalism.</p><p></p>
Egypt - Cairo
About Us<br><br>SPICE is a restaurant growth platform. We give restaurant partners upfront capital in exchange for dining credits, connect diners with the best restaurants in Riyadh, and turn every payment into something that gives back. We are a small team that moves fast, ships what matters, and believes every decision should create value for us, our partners, and our users.<br><br>This role is remote. Our partners are in Riyadh, and our team works across KSA and Jordan, so expect real overlap with Gulf hours .<br><br>About The Role<br><br>We're looking for a Senior Integrations Engineer with a builder's mentality to own how SPICE connects to restaurant point-of-sale systems. You'll bring our integration layer in-house, writing direct connections to platforms like Micros, Simphony, Revel, Posist, and Foodics across both cloud and on-premise environments. You'll work directly with the founding team, and the standards you set here will define how SPICE integrates with every external system we touch.<br><br>What You'll Achieve<br><br>Build and own SPICE's POS integration layer end to end Design and ship direct API connections to priority POS vendors, starting with the systems our largest restaurant partners run Build middleware that handles the differences between POS vendors so product teams work against one consistent interface Deliver integrations across both cloud and on-premise POS environments, including the networking and VPN setup on-prem requires Work cross-functionally with internal teams (product, onboarding, customer success) to get integrations live and keep them running Define the technical standards and patterns SPICE uses to integrate with any external system<br><br>Skills You'll Need to Bring<br><br>3 to 6+ years as a backend software engineer, building and running API integrations in production Direct, hands-on integration experience with at least two of: Oracle Micros, Oracle Micros Simphony, Revel, Posist, Foodics. You have written code against the vendor's API, not used a ready-made connector Comfortable with both cloud-based and on-premise POS systems, including the VPNs, networking, and on-site setup that on-premise involves Experience building middleware or integration layers that connect to many different external systems<br><br>Nice to Haves<br><br>You have come from a POS integration or implementation company, or a POS vendor's partner ecosystem Experience getting through POS vendor partner or certification programmes, for example Oracle or Foodics Background in payments, fintech, or restaurant/hospitality technology Familiar with our stack: Node.js, Type Script, Nest JS, Postgre SQL. Strong engineers from other stacks are fine<br><br>Want to Stand Out?<br><br>Tell us about the messiest POS integration you have built. What the vendor's API got wrong, what you had to work around, and what you would do differently now. A few paragraphs is plenty.
Egypt - Cairo
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<p><strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p>
<p><strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p>
<p><strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p>
<p><strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p>
<p><strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br>
Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br>
Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br>
Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br>
Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br>
Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br>
Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br>
Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br>
Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br>
Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br>
Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br>
Excellent command of English, both written and spoken.<br>
Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
Egypt - Cairo
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the Commercial Property Management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with Leasing, Facilities Management, Finance, and Development teams to optimize long-term asset performance and value.</p>
<h4>What you will do</h4>
<ul>
<li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li>
<li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li>
<li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li>
<li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li>
<li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with Finance and relevant stakeholders.</li>
<li>Coordinate with Facilities Management and Operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li>
<li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li>
<li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li>
<li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>10+ years of experience in Commercial Property Management, Asset Management, Facilities Management, Real Estate Operations, or Mixed-Use Developments, with at least 3 years in a leadership role.</li>
<li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li>
<li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li>
<li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li>
<li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li>
<li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, Leasing, Facilities Management, Finance, and Operations teams.</li>
<li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related Engineering discipline.</li>
<li>Professional certifications in Property Management, Facilities Management, Asset Management, or Project Management are considered an advantage.</li>
<li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li>
<li>Good understanding of local regulations, health & safety requirements, and statutory compliance for commercial properties.</li>
<li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
Egypt - Cairo
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.</p>
<h4>What you will do</h4>
<strong>Executive & technical support</strong><br>
<li>Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.</li>
<li>Support the tracking of key initiatives, action plans, and management updates.</li>
<li>Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.</li>
<strong>Calendar & meeting management</strong><br>
<li>Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.</li>
<li>Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.</li>
<li>Attend meetings as required, record minutes, and follow up on action items.</li>
<li>Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.</li>
<strong>Executive administration</strong><br>
<li>Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.</li>
<li>Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.</li>
<li>Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.</li>
<li>Handle confidential and sensitive matters with the highest level of discretion and professionalism.</li>
<strong>Travel & expense management</strong><br>
<li>Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.</li>
<li>Ensure all travel plans align with business needs and company travel policies.</li>
<li>Prepare and process travel expense claims and reimbursements accurately and on time.</li>
<li>Identify cost-effective travel solutions while maintaining efficiency and convenience.</li>
<strong>Office & resource management</strong><br>
<li>Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.</li>
<li>Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.</li>
<li>Coordinate maintenance requests and office support services as required.</li>
<strong>Document management & communication</strong><br>
<li>Maintain organized filing systems, records, and document-tracking processes.</li>
<li>Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.</li>
<li>Prepare routine communications and responses on behalf of the Managing Director when required.</li>
<li>Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.</li>
<h4>Required skills to be successful</h4>
<li>7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.</li>
<li>Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.</li>
<li>Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.</li>
<li>Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.</li>
<li>Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.</li>
<li>Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li>
<li>High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.</li>
<li>Ability to work independently while maintaining strong collaboration with internal and external stakeholders.</li>
<h4>What equips you for the role</h4>
<li>Bachelor’s degree is required.</li>
<li>Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.</li>
<li>Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.</li>
<li>Strong business acumen and understanding of corporate office operations.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>Strong communication, stakeholder management, and teamwork capabilities.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
Egypt - Cairo
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li>
<strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li>
<strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li>
<strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li>
<strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p>
<p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p>
<p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p>
<p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p>
<p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p>
<p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p>
<p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p>
<p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p>
<p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p>
<p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p>
<p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p>
<p>Excellent command of English, both written and spoken.</p>
<p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
Client of Envision Employment Solutions
Egypt - Cairo
<p>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!</p><p><b>THE ROLE</b></p><p>You run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.</p><p><b>WHAT YOU LL DO</b></p><ul><li>Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns</li><li>Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback</li><li>Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly</li><li>Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer</li><li>Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance</li><li>Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment</li><li>A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling</li><li>The judgement to know which cases resolve at first contact and which must go to a specialist</li><li>A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures</li><li>Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe a customer s problem solved in one contact is worth more than ten polished replies</li><li>You d rather fix the reason cases escalate than clear the queue and move on</li><li>You coach in the moment, because the team is only as good as its last hard call</li><li>You want to build the front line a bank is judged by</li></ul>
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the front line.<br> When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team.<br> In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.<br> WHAT YOU’LL DO Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales WHAT WE’RE LOOKING FOR 5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling The judgement to know which cases resolve at first contact and which must go to a specialist A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential YOU’LL THRIVE HERE IF YOU You believe a customer’s problem solved in one contact is worth more than ten polished replies You’d rather fix the reason cases escalate than clear the queue and move on You coach in the moment, because the team is only as good as its last hard call You want to build the front line a bank is judged by</span> </div>
Confidential
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><p><strong>Overall Hotel Operations</strong></p><ul><li>Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.</li><li>Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.</li><li>Act as the primary operational point of contact in the absence of the General Manager.</li><li>Drive collaboration and communication between departments to deliver seamless guest journeys.</li></ul><p><strong>Food & Beverage Operations</strong></p><ul><li>Oversee all Food & Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.</li><li>Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.</li><li>Monitor F&B performance, service standards, and guest satisfaction while driving revenue opportunities.</li></ul><p><strong>Rooms, Front Office & Guest Experience</strong></p><ul><li>Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.</li><li>Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.</li><li>Champion personalized service and experiential hospitality throughout the guest journey.</li></ul><p><strong>Engineering, Maintenance & Security</strong></p><ul><li>Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.</li><li>Ensure preventative maintenance programs are in place and adhered to.</li><li>Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</li></ul><p><strong>Financial & Commercial Performance</strong></p><ul><li>Support the General Manager in managing departmental budgets, forecasts, and P&L performance.</li><li>Monitor labor costs, operating expenses, and productivity across departments.</li><li>Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</li></ul><p><strong>Team Leadership & People Development</strong></p><ul><li>Ensure appropriate staffing levels, scheduling, and workforce planning.</li><li>Foster a positive, inclusive, and performance-driven culture aligned with Our Habitas values.</li><li>Support recruitment, onboarding, training, and development initiatives.</li></ul><p><strong>Health, Safety & Compliance</strong></p><ul><li>Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.</li><li>Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.</li><li>Conduct regular inspections, audits, and risk assessments.</li></ul><p><strong>Brand, Culture & Sustainability</strong></p><ul><li>Embed sustainability, wellness, and community engagement into daily operations.</li><li>Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</li></ul><p><strong>Key Skills & Competencies</strong></p><ul><li>Strong multi-departmental hotel operations leadership.</li><li>Proven ability to manage diverse teams and complex operations.</li><li>Solid financial and commercial acumen.</li><li>Guest-centric mindset with high emotional intelligence.</li><li>Strong organizational, communication, and problem-solving skills.</li><li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 7 10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li><li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li><li>Strong background in Food & Beverage combined with rooms and hotel operations exposure.</li><li>Fluent in English</li></ul><p></p></section>