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<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li> <strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li> <strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li> <strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li> <strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p> <p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p> <p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p> <p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p> <p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p> <p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p> <p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p> <p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p> <p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p> <p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p> <p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p> <p>Excellent command of English, both written and spoken.</p> <p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!</p><p><b>THE ROLE</b></p><p>You run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.</p><p><b>WHAT YOU LL DO</b></p><ul><li>Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns</li><li>Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback</li><li>Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly</li><li>Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer</li><li>Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance</li><li>Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment</li><li>A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling</li><li>The judgement to know which cases resolve at first contact and which must go to a specialist</li><li>A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures</li><li>Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe a customer s problem solved in one contact is worth more than ten polished replies</li><li>You d rather fix the reason cases escalate than clear the queue and move on</li><li>You coach in the moment, because the team is only as good as its last hard call</li><li>You want to build the front line a bank is judged by</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the front line.<br> When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team.<br> In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.<br> WHAT YOU’LL DO Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales WHAT WE’RE LOOKING FOR 5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling The judgement to know which cases resolve at first contact and which must go to a specialist A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential YOU’LL THRIVE HERE IF YOU You believe a customer’s problem solved in one contact is worth more than ten polished replies You’d rather fix the reason cases escalate than clear the queue and move on You coach in the moment, because the team is only as good as its last hard call You want to build the front line a bank is judged by</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><p><strong>Overall Hotel Operations</strong></p><ul><li>Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.</li><li>Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.</li><li>Act as the primary operational point of contact in the absence of the General Manager.</li><li>Drive collaboration and communication between departments to deliver seamless guest journeys.</li></ul><p><strong>Food &amp; Beverage Operations</strong></p><ul><li>Oversee all Food &amp; Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.</li><li>Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.</li><li>Monitor F&amp;B performance, service standards, and guest satisfaction while driving revenue opportunities.</li></ul><p><strong>Rooms, Front Office &amp; Guest Experience</strong></p><ul><li>Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.</li><li>Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.</li><li>Champion personalized service and experiential hospitality throughout the guest journey.</li></ul><p><strong>Engineering, Maintenance &amp; Security</strong></p><ul><li>Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.</li><li>Ensure preventative maintenance programs are in place and adhered to.</li><li>Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</li></ul><p><strong>Financial &amp; Commercial Performance</strong></p><ul><li>Support the General Manager in managing departmental budgets, forecasts, and P&amp;L performance.</li><li>Monitor labor costs, operating expenses, and productivity across departments.</li><li>Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</li></ul><p><strong>Team Leadership &amp; People Development</strong></p><ul><li>Ensure appropriate staffing levels, scheduling, and workforce planning.</li><li>Foster a positive, inclusive, and performance-driven culture aligned with Our Habitas values.</li><li>Support recruitment, onboarding, training, and development initiatives.</li></ul><p><strong>Health, Safety &amp; Compliance</strong></p><ul><li>Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.</li><li>Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.</li><li>Conduct regular inspections, audits, and risk assessments.</li></ul><p><strong>Brand, Culture &amp; Sustainability</strong></p><ul><li>Embed sustainability, wellness, and community engagement into daily operations.</li><li>Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</li></ul><p><strong>Key Skills &amp; Competencies</strong></p><ul><li>Strong multi-departmental hotel operations leadership.</li><li>Proven ability to manage diverse teams and complex operations.</li><li>Solid financial and commercial acumen.</li><li>Guest-centric mindset with high emotional intelligence.</li><li>Strong organizational, communication, and problem-solving skills.</li><li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 7 10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li><li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li><li>Strong background in Food &amp; Beverage combined with rooms and hotel operations exposure.</li><li>Fluent in English</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Future Group</span><p><span>Future Group has been a global leader in translation, localization, and language services since 1994. With operations across North America, Latin America, Asia, Europe, and the Middle East and Africa, we deliver high-quality, technology-enabled solutions to clients worldwide.</span></p><br><p><span>We are currently looking for an <strong>LMS Specialist</strong> to support the daily administration, maintenance, and continuous improvement of our Learning Management System.</span></p><br><p><span>This opportunity is ideal for someone who enjoys working with learning technology, solving technical issues, organizing digital content, and creating a smooth learning experience for users.</span></p><br>What You’ll Be DoingLMS Administration<ul><li><p>Manage the daily configuration, administrative settings, and interface of the LMS.</p><br></li><li><p>Ensure the platform supports the company’s branding and learning objectives.</p><br></li><li><p>Manage digital course catalogues, monetization settings, and promotional codes.</p><br></li><li><p>Provide operational support for payment-related errors.</p><br></li></ul>Learning Content and User Management<ul><li><p>Upload, publish, organize, and maintain courses, modules, exams, assessments, and other digital learning materials.</p><br></li><li><p>Review incoming e-learning content packages to ensure they meet the required standards and track learner completion accurately.</p><br></li><li><p>Create, update, and monitor user accounts.</p><br></li><li><p>Manage access levels and role-based permissions for learners, instructors, and managers.</p><br></li><li><p>Manage separate LMS branches or sub-accounts for regional offices or external clients.</p><br></li><li><p>Support localized branding, permissions, and learning paths across different LMS branches.</p><br></li></ul>Technical Support<ul><li><p>Act as the main support contact for learners and instructors experiencing login, access, or course navigation issues.</p><br></li><li><p>Diagnose and resolve functional platform problems.</p><br></li><li><p>Document and escalate complex software issues to the internal IT team or platform vendors when required.</p><br></li></ul>Reporting and Compliance<ul><li><p>Generate and analyse reports related to learner progress, course completion, engagement, and training effectiveness.</p><br></li><li><p>Create customized reports and dashboards based on departmental requirements.</p><br></li><li><p>Monitor platform activity and configuration logs.</p><br></li><li><p>Maintain accurate, audit-ready records of corporate compliance training activities.</p><br></li></ul>What We’re Looking For<ul><li><p>Bachelor’s degree.</p><br></li><li><p>At least <strong>1–2 years of experience</strong> managing an LMS or working in a similar role.</p><br></li><li><p>Proficiency in Microsoft Office.</p><br></li><li><p>Excellent English language skills.</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Future Group</span><p><span>Future Group has been a global leader in translation, localization, and language services since 1994. With operations across North America, Latin America, Asia, Europe, and the Middle East and Africa, we deliver high-quality, technology-enabled solutions to clients worldwide.</span></p><br><p><span>We are currently looking for an <strong>LMS Specialist</strong> to support the daily administration, maintenance, and continuous improvement of our Learning Management System.</span></p><br><p><span>This opportunity is ideal for someone who enjoys working with learning technology, solving technical issues, organizing digital content, and creating a smooth learning experience for users.</span></p><br>What You’ll Be DoingLMS Administration<ul><li><p>Manage the daily configuration, administrative settings, and interface of the LMS.</p><br></li><li><p>Ensure the platform supports the company’s branding and learning objectives.</p><br></li><li><p>Manage digital course catalogues, monetization settings, and promotional codes.</p><br></li><li><p>Provide operational support for payment-related errors.</p><br></li></ul>Learning Content and User Management<ul><li><p>Upload, publish, organize, and maintain courses, modules, exams, assessments, and other digital learning materials.</p><br></li><li><p>Review incoming e-learning content packages to ensure they meet the required standards and track learner completion accurately.</p><br></li><li><p>Create, update, and monitor user accounts.</p><br></li><li><p>Manage access levels and role-based permissions for learners, instructors, and managers.</p><br></li><li><p>Manage separate LMS branches or sub-accounts for regional offices or external clients.</p><br></li><li><p>Support localized branding, permissions, and learning paths across different LMS branches.</p><br></li></ul>Technical Support<ul><li><p>Act as the main support contact for learners and instructors experiencing login, access, or course navigation issues.</p><br></li><li><p>Diagnose and resolve functional platform problems.</p><br></li><li><p>Document and escalate complex software issues to the internal IT team or platform vendors when required.</p><br></li></ul>Reporting and Compliance<ul><li><p>Generate and analyse reports related to learner progress, course completion, engagement, and training effectiveness.</p><br></li><li><p>Create customized reports and dashboards based on departmental requirements.</p><br></li><li><p>Monitor platform activity and configuration logs.</p><br></li><li><p>Maintain accurate, audit-ready records of corporate compliance training activities.</p><br></li></ul>What We’re Looking For<ul><li><p>Bachelor’s degree.</p><br></li><li><p>At least <strong>1–2 years of experience</strong> managing an LMS or working in a similar role.</p><br></li><li><p>Proficiency in Microsoft Office.</p><br></li><li><p>Excellent English language skills.</p><br></li></ul> </div>

<strong>Job Description<br><br></strong>he Role A vital role in an exciting New Cairo R&amp;D site supporting the IT needs of engineers, scientists, HR etc. locally and extending support to Europe as well Act as the IT point of contact to support desk side technology Perform analysis, diagnosis and resolution of IT issues for end users Install, test and maintain software and IT equipment such as laptops, video conference equipment, network devices, printers and peripheral devices What kind of person we are looking for? You should be a great problem solver with an appetite to expand your skills whilst making your customers happy. Positive and forward thinking attitude, ability to multitask and adjust to fast changing and developing environment. A great team player, but also happy to work autonomously. Good written and verbal Arabic &amp; English communication skills are a must.<br><br><strong>Main Requirements and Qualifications<br><br></strong><ul><li>Additional required skills:</li><li></li><li>Administration experience on Microsoft 365, VMware vSphere 7/8, Horizon View, Windows 10/11 &amp; Server OS (2016+)</li><li>Proven experience in first and second tier IT remote and onsite support on Windows platforms (client and server) &amp; Linux platforms (client and server)</li><li>Experience of creating and maintaining documentation and user guides</li><li>Good troubleshooting skills for day-to-day IT and network issues, including DHCP and DNS</li><li>Understanding of LAN &amp; WAN networks and topologies</li><li>Basic understanding of backend storage systems (e.g. from NetApp &amp; Pure)</li><li>Desirable Skills &amp; Experience</li><li></li><li>Experience of Linux (RHEL &amp; Ubuntu) &amp; Mac systems</li><li>Experience of AV &amp; Cybersecurity tools client-side support</li><li>Experience of Veeam backup solutions</li><li>Experience of Cisco WebEx (hardware and software)</li></ul>

<p>As the Strategic Account Manager for Surgical Enabling Technology in Egypt, you will define and execute the commercial strategy across the territory and lead a territory-focused business development plan. You will be responsible for driving significant revenue growth through generating new business, expanding commercial attendance in the territory, and engaging strategic decision makers. This role holds full accountability for performance [including revenue, profitability, and stakeholders’ management].</p><p>You will lead and scale the business in collaboration with the Product/Marketing Manager and Enabling Technology Sales Specialists, focused on developing and maximizing the respective territory, ensuring strong pipeline generation and sustained market penetration.</p><p>&nbsp;</p><ul><li><p>Provide strategic and operational leadership to the business.</p></li><li><p>Own and deliver revenue and profitability targets across categories, drive consistent performance, grow business pipeline, and maximize market penetration.</p></li><li><p>Define and execute commercial strategy, territory planning, and opportunity prioritization.</p></li><li><p>Lead complex deal execution, including technical and financial proposals, pricing, and high-value negotiations.</p></li><li><p>Monitor performance, proactively address gaps, and establish mitigative actions.</p></li><li><p>Collaborate cross-functionally with operational and leadership teams to align commercial strategy with delivery capabilities and end-user needs.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>University degree [MBA is preferred].</p></li><li><p>Professional English proficiency.</p></li><li><p>Professional command of Microsoft applications.</p></li><li><p>Professional presentation, communication, negotiation, and relationship-building skills.</p></li><li><p>Proven ability to analyze data and translate insights into actionable strategies.</p></li><li><p>Proven strategic account management/commercial project management experience.</p></li><li><p>Proven track record in stakeholders’ engagement, both in public and private sectors.</p></li><li><p>Proven experience in leading complex and high-value business negotiations.</p></li><li><p>Experience in life science or medical field is an advantage.</p></li><li><p>Global mindset with strong cultural awareness.</p></li><li><p>Equivalent combinations of education, training, and experience will be considered.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>SAP Consultant </span> <br> <br> <br> <br> <span>Date:&nbsp; </span> <span>Sep 6, 2026 </span> <br> <br> <br> <br> <span>Posting Closure Date:&nbsp; </span> <span>09/25/2026 </span> <br> <br> <br> <br> <span>Category:&nbsp; </span> <br> <br> <br> <br> <span>Career Level:&nbsp; </span> <br> <br> <br> <br> <span>Country/Government:&nbsp; </span> <span> </span><p> <span>Cairo, Egypt </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span>Summary <br></span></span><p>SAP Consultant manages day-to-day responsibilities independently, contributing to reliable, high-quality outcomes within the function.</p><br><br>Tasks <br>Develop and modify SAP applications based on system requirements and user needs. Identify and correct complex software defects to maintain system performance. Execute tests, diagnose issues, and ensure system reliability. Maintain software development roadmap aligned with business needs. Develop and deliver product training content to end-users. Build effective relationships while delivering technical support services.<br>Education <br><p>Bachelor's degree in a relevant field is preferred; equivalent experience may be considered.</p><br><br>Experience <br><p>3 to 5 years of experience in a similar role, with proven ability to work independently.</p><br><br>Skill <br>Planning &amp; Organizing Training &amp; Knowledge Transfer<br>Competencies <br>Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.<br> <br> <br> <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>SAP, Technical Support, Consulting, ERP, Technology, Service </span> </span> </p><br><br> <br><br> </div>

<p><strong>System Implementation &amp; Deployment</strong></p><ul><li><p>Assist senior specialists in installing, configuring, and deploying software solutions based on client-specific business requirements.</p></li><li><p>Prepare, clean, and map legacy client data using Excel and database tools for system migration.</p></li><li><p>Execute User Acceptance Testing (UAT) and smoke testing prior to system go-live to verify functional requirements.</p></li><li><p>Conduct interactive training sessions and product demonstrations for client end-users.</p></li></ul><p></p><p>&nbsp;</p><p><strong>Technical Support &amp; Troubleshooting</strong></p><ul><li><p>Serve as the first point of contact for technical issues, product inquiries, and service requests logged by clients via phone, email, or ticketing system.</p></li><li><p>Diagnose, troubleshoot, and resolve application issues, data anomalies, and configuration errors using basic SQL queries and error log analysis.</p></li><li><p>Escalate complex software bugs or custom feature requests to the engineering/development team with detailed technical reproduction steps.</p></li><li><p>Monitor support ticket resolution timelines to adhere to defined Service Level Agreements (SLAs).</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education &amp; Experience</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management Information Systems (MIS), or a related technical discipline.</p></li></ul><p></p><ul><li><p><strong>Experience:</strong> 0 to 3 years of experience in IT support, application support, software implementation, or technical customer service. (Fresh graduates with relevant project/internship experience are encouraged to apply).</p></li></ul><p></p><p><strong>Technical Skills</strong></p><ul><li><p><strong>Database Basics:</strong> Fundamental knowledge of Relational Databases (SQL Server, MySQL, or Oracle).</p></li><li><p><strong>Ticketing Systems:</strong> Familiarity with helpdesk or issue tracking tools.</p></li><li><p><strong>Data Handling:</strong> Proficiency in Microsoft Excel (VLOOKUP, data filtering, functions) for data validation and formatting.</p></li></ul><p></p><p><strong>&nbsp;</strong></p><p><strong>Soft Skills</strong></p><ul><li><p>Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.</p></li><li><p>Analytical mindset with strong problem-solving and diagnostic skills.</p></li><li><p>High patience, empathy, and customer-centric attitude.</p></li><li><p>Good English Communication skills are required.</p></li></ul><p></p><p></p><p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Manage the tenant and customer liaison function by ensuring Cairo Festival City Mall tenants adhere to Al-Futtaim retail standards, business compliance requirements, and agreed tenant obligations. The role is responsible for strengthening tenant performance, improving commercial value, supporting customer satisfaction, and ensuring a positive customer experience across every touchpoint of the customer journey. The position works closely with tenants, internal stakeholders, and senior management to identify opportunities, drive performance improvement, enhance retail standards, and implement customer experience initiatives in line with the mall’s vision.</p> <h4>What you will do</h4> <ul> <li>Ensure all tenants adhere to industry standards, government regulations, Al-Futtaim policies, lease requirements, and the Tenant Manual.</li> <li>Identify and improve operational systems and processes to strengthen tenant compliance, service delivery, and overall retail standards.</li> <li>Act as a key point of contact between the mall and tenants, managing expectations and providing practical solutions that support improved commercial performance.</li> <li>Monitor tenant sales performance, footfall, and commercial trends, and prepare relevant reports and analysis to identify opportunities to maximize revenue and improve tenant performance.</li> <li>Work collaboratively with HR Business Partners, AFTC, Line Managers, Senior Management, and other stakeholders to align priorities, share workloads, and deliver agreed initiatives.</li> <li>Ensure tenants and key stakeholders are aware of relevant standards, products, services, initiatives, and expectations, using appropriate communication and capability-building approaches.</li> <li>Identify retail learning and development needs and support the implementation of innovative solutions, tools, technologies, and initiatives that create competitive advantage.</li> <li>Maintain effective systems for tracking, analyzing, and reporting retail development and performance metrics, ensuring Senior Management receives accurate and timely updates.</li> <li>Manage and support projects and initiatives designed to improve tenant performance, customer satisfaction, and the overall mall experience.</li> <li>Regularly gather and analyze customer feedback, identify improvement opportunities, and implement initiatives to enhance customer satisfaction.</li> <li>Conduct competitor visits and monitor retail, hospitality, customer experience, and technology trends to identify relevant opportunities for the mall.</li> <li>Develop and execute customer experience and service strategies aligned with the mall’s vision, including the use of technology-driven solutions such as chatbots and mobile applications.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Extensive experience in retail operations and tenant management, acting as a key point of contact between the mall and tenants, with exposure to retail standards, store operations, and customer experience.</li> <li>Proven experience in managing footfall and sales performance, with exposure to budgeting, forecasting, commercial analysis, and initiatives aimed at improving tenant performance and customer satisfaction.</li> <li>Strong retail operations and sales background, with knowledge of retail best practices, tenant management, customer experience, commercial performance, and project management.</li> <li>Strong consulting, analytical, collaborative problem-solving, negotiation, and conflict management skills.</li> <li>Strong stakeholder management and communication skills, with the ability to build effective relationships with tenants, internal teams, and senior management.</li> <li>High level of computer literacy and ability to use data, reporting, and performance metrics to support decision-making.</li> <li>Experience working within large, culturally diverse organizations is preferred.</li> <li>Strong organizational skills, with the ability to manage multiple priorities, projects, and stakeholder expectations effectively.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor’s degree in Business Administration or a relevant field, preferably with a specialization in Retail and Sales.</li> <li>Strong knowledge of retail operations, tenant management, retail and sales best practices, and customer experience principles.</li> <li>Experience in budgeting, forecasting, commercial performance analysis, and project management.</li> <li>Strong understanding of customer feedback, satisfaction measurement, service improvement, and retail trends.</li> <li>Ability to work collaboratively with tenants and cross-functional stakeholders while maintaining high standards of accountability and customer centricity.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p> <p>From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The role of the Sales Assistant at Ted Baker is pivotal in providing a superior shopping experience for customers. The main responsibilities include delivering outstanding customer service, supporting the achievement of sales goals, and maintaining high store presentation standards. Success in this role relies on an ability to engage customers, offer tailored product recommendations, and manage transactions efficiently. The Sales Assistant will work collaboratively within the team to contribute to the overall store performance and uphold the brand's image.</p> <h4>What you will do</h4> <p><strong>Customer service</strong><br> <li>Greet customers and provide exceptional customer service.</li> <li>Assist customers in finding products and answering questions.</li> <li>Resolve customer concerns professionally.</li> <li>Achieve individual and store sales targets.</li> <li>Stay updated on product knowledge and promotions.</li></p> <p><strong>Sales and transactions</strong><br> <li>Promote products and recommend suitable alternatives.</li> <li>Process sales transactions accurately.</li> <li>Handle cash, card, and other payment methods.</li> <li>Achieve sales KPIs including sales target, average transaction value, and units per transaction.</li></p> <p><strong>Store operations and stock management</strong><br> <li>Maintain product displays and store presentation standards.</li> <li>Replenish stock and organize merchandise.</li> <li>Support inventory counts and stock management activities.</li> <li>Ensure store standards compliance.</li></p> <h4>Required skills to be successful</h4> <li>Strong communication and interpersonal skills.</li> <li>Customer service orientation.</li> <li>Time management and organization.</li> <li>Adaptability and flexibility.</li> <h4>What qualifies you for the role</h4> <li>High school diploma or equivalent.</li> <li>Previous retail or sales experience preferred.</li> <li>Basic computer and POS system knowledge.</li> <li>Ability to work retail hours including weekends and holidays.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The forklift operator is responsible for efficient and safe handling of goods within the warehouse. The role involves executing the receiving process with precision to ensure order accuracy and timely stock availability for stores. Success involves collaborating with the team to achieve departmental goals while adhering to IKEA's operational standards. The operator must utilize their knowledge of logistics and warehouse procedures to maintain inventory integrity and enhance goods availability. Commitment to health, safety, and security measures is crucial to prevent incidents and foster a supportive work environment.</p> <h4>What you will do</h4> <li>Execute the receiving process efficiently and safely with high accuracy.</li> <li>Ensure warehouse operations are secured for preparing and picking orders for stores.</li> <li>Develop and apply knowledge of IKEA operations to improve processes.</li> <li>Contribute to the timely execution of store warehouse tasks to ensure high goods availability.</li> <li>Work according to inventory guidelines to maintain data integrity and maximize product availability.</li> <li>Follow all IKEA health, safety, and security rules to prevent incidents.</li> <li>Support colleagues in the department and other store areas when necessary.</li> <h4>Required skills to be successful</h4> <li>Proficient in retail and logistics processes.</li> <li>Ability to prioritize and organize tasks efficiently.</li> <li>Good interpersonal skills with a friendly demeanor.</li> <li>Strong attention to detail and personal discipline.</li> <h4>What qualifies you for the role</h4> <li>2-3 years of experience in warehouse operations.</li> <li>Knowledge of warehouse procedures.</li> <li>Skilled in retail and logistics processes and methods.</li> <li>Familiarity with IKEA brand, culture, and values.</li> <li>Mandatory driving license for forklift machines.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The territory for this region includes Florida, Ohio, Michigan, Indianapolis, Georgia, Alabama, Louisiana, Arkansas, Memphis, and Nashville.</span></p><br><br><br><p><span><b>GSK ONCOLOGY</b></span></p><br><br><p>GSK is a place to build a career in Oncology where purpose, science and growth come together. As a focused, global biopharma company, we unite science, technology, and talent to get ahead of disease together — with a clear ambition to deliver impact for patients at scale.</p><br><br><br><p>For people looking to make a difference, that means joining a company with the capabilities, investment and momentum to translate innovation into meaningful improvements in patient outcomes — and to do it as part of a business entering a sustained period of growth.</p><br><br><br><p>GSK Oncology is building real momentum — advancing a growing portfolio of approved medicines while investing in a pipeline designed to redefine cancer care. Recent progress, including approvals in endometrial cancer and multiple myeloma, alongside targeted business development to expand into areas such as lung cancer, reflects a business that is delivering today while building for the future.</p><br><br><br><p>What sets GSK apart is the combination of scientific depth and culture. With substantial investment in R&amp;D, a broad development pipeline, expertise in genetics and advanced technologies, and a strong partnership model, GSK offers the opportunity to work at the forefront of innovation.</p><br><br><br><p>Just as importantly, GSK is a place where people can thrive. Our culture is grounded in being ambitious for patients, accountable for impact, and committed to doing the right thing — creating an environment where individuals are supported to grow and contribute at their full potential. &nbsp;</p><br><br><br><p>For talent in Oncology, GSK offers the opportunity to be part of a science‑led, high‑growth business — contributing to work that is shaping the future of cancer care and making a meaningful difference for patients.</p><br><br><br><p><span><b>ROLE SUMMARY</b></span></p><br><br><p>As Regional Director, Oncology Strategic Accounts, you will lead a team of regional Strategic Oncology Account Directors who shape and execute GSK’s oncology strategy across health systems, cancer centers, and community oncology accounts. You will be accountable for coaching and developing your team to influence clinical and economic decision makers, ensuring integrated brand, access, and account strategies that deliver market-leading growth.</p><br><br><br><p>You will lead all regional oncology strategic account activities in decision making, account planning, access strategy pull-through, and population-based decision maker engagement. You will initiate, develop, and support the implementation of opportunities for company expansion in oncology, support brand volume and market share targets, demonstrate a strong focus on account and region performance and long-term opportunities.</p><br><br><br><p>This role will give you the opportunity to lead key activities to progress GSK’s oncology industry leadership and your career.</p><br><br><br><p><span><b>KEY RESPONSIBILITIES</b></span></p><br><br><ul><li>Lead, coach, and develop a regional team of Strategic Oncology Account Directors responsible for priority health system cancer centers, national free-standing cancer centers, and organized community oncology customers. You will set clear expectations, provide actionable feedback, and build account leadership skills within your team.</li><li>Support in-field engagement, develop and maintain trusted relationships with key C/D-Suite Population Based Decision Makers (PBDM) across the region’s key academic cancer centers and large community oncology practice networks.</li><li>Direct the Strategic Oncology Account Directors in the development and execution of GSK’s go-to-market model within targeted community oncology, health system accounts, and leading cancer centers across the region, partnering closely with Oncology commercial field teams.</li><li>Partner with cross-functional partners in Market Access, Pricing &amp; Contracting, Medical, oncology business unit and <i>GSK </i>account teams to align account strategies, long-term opportunities, and integrated customer engagement plans that deliver value to sophisticated systems and their patients.</li><li>As appropriate, negotiate and pull through contract agreements aligned to access and customer strategies</li><li>Promote a strategic framework that integrates oncology brand strategy, access, and system-level initiatives to explore and realize business opportunities across aligned accounts.&nbsp;</li><li>Deliver and execute regional strategic plans in close partnership with Oncology Field Leaders to achieve performance goals and objectives, using key performance indicators (KPIs) that reflect both brand performance and account access outcomes (e.g., patient access, formulary status, pathway inclusion, and clinically appropriate use).</li><li>Conduct internal business strategy discussions and business performance reviews routinely with key cross-functional HQ and field leaders to ensure understanding of customers’ business strategies, account priorities and goals and competitive insights.</li><li>Build a strong regional network across US oncology brand teams, Market Access, Medical and other cross-functional partners to ease effective and compliant collaboration through the product launch and lifecycle milestones.</li><li>Ensure the team effectively uses marketing research, market intelligence, clinical messaging, and account insights to inform account strategies for in-line and launch products.</li><li>Build strong connectivity with internal partners involved in developing and deploying account-based campaigns, tools, and resources that support the oncology portfolio across key accounts.</li><li>Ensure the Strategic Oncology Account team adheres to all applicable GSK policies, Write Right principles, and all relevant compliance standards, while implementing innovative, system-focused initiatives.</li></ul><ul><li>Represent GSK at sponsored industry events, with proper planning, execution, and follow-up</li></ul><ul><li>Role-model GSK’s values and expectations, creating an environment of trust, accountability, and continuous development across the Strategic Oncology Account team.</li></ul><br><p><span><b>Basic Qualifications:</b></span></p><br><br><ul><li>Bachelor’s Degree</li><li>3+ years leading / managing a team</li><li>8+ years in pharmaceutical/biotech commercial roles</li><li>4+ years in pharmaceutical/biotech commercial roles working in Oncology</li><li>Account management experience in complex settings (e.g., Academic, IDN Accounts, or Community Provider Networks) at the enterprise (C/D suite) level</li></ul><br><p><span><b>Preferred Qualifications:</b></span></p><br><br><ul><li>Experience in solid tumor and/or hematologic malignancy therapeutic areas</li><li>Familiarity with community oncology practice management, GPO relationships and oncology group purchasing dynamics</li><li>Experience working with oncology care models, value-based contracts, or risk-bearing provider groups</li><li>Prior cross-functional roles in Market Access, Sales Leadership, Medical Affairs, or HEOR</li><li>Demonstrated clinical fluency including the ability to discuss oncology clinical trial data, pathology, biomarker testing, and treatment algorithms with key stakeholders</li><li>Economic acumen including a working knowledge of oncology reimbursement, 340B program, GPO contracting, buy-and-bill, and specialty pharmacy dynamics</li><li>Experience supporting or leading a pharmaceutical oncolytic product launch</li><li>Experience using MS Office Suite, Veeva CRM, and Power BI or equivalent analytics platforms</li></ul><p>#LI-GSK</p><br><br><p>#LI-Remote</p><br><br><p>#GSKCommercial</p><br><br><p><span>#GSKOncology2026 </span></p><br><br>The US annual base salary for new hires in this position ranges from $186,750 to $311,250. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process.<br><p>Please visit&nbsp; <span><u>GSK US Benefits Summary</u></span> to learn more about the comprehensive benefits program GSK offers US employees. </p><br><br><br><br><p><b>Why GSK?</b></p><br><br><p><b>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><span>If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at -&nbsp;</span><span><u>usrecruitment.adjustments@gsk.com</u></span> </p><br><br><br><p>GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br><p>Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at <span><u>https://openpaymentsdata.cms.gov/</u></span></p><br><br><br> </div>

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Performance Marketing Manager, you will play a pivotal role in crafting, shaping, and optimising our digital campaigns in collaboration with the Group Performance Marketing Manager. You will engage with various internal teams to develop and implement comprehensive end-to-end marketing strategies that align with our business objectives.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Manage Performance Marketing Processes: Oversee the planning and execution of paid media campaigns, customer lifecycle management (CLM) initiatives, growth strategies, and other digital marketing activities;</li><li>Collaborate Across Departments: Partner with department heads and teams to discuss and align on marketing plans and strategies;</li><li>Performance Analysis and Reporting: Analyse and automate the performance metrics of digital marketing efforts, measuring ROI and results against established KPIs;</li><li>Trend Identification and Optimisation: Identify market trends and insights to optimise spending and enhance overall campaign performance;</li><li>Data Reporting and Insights Sharing: Produce and analyse digital marketing analytics reports, sharing actionable insights with the team to inform optimisation strategies;</li><li>Proactive Problem Solving: Anticipate internal and external business challenges and regulatory issues, recommending improvements to processes, products, or services;</li><li>Project Leadership: Lead high-visibility teams or projects to achieve key milestones and objectives;</li><li>Management Reporting: Provide effective and timely reporting to senior management on performance and strategic initiatives;</li><li>Autonomous Project Management: Demonstrate the ability to work independently on complex projects without supervision</li><li>Mentorship and Quality Assurance: Mentor team members, review and validate their work to ensure high-quality output;</li><li>Team Management: Recruit, select, and train new candidates in core performance marketing<br><br><br></li></ul><strong>Requirements<br><br></strong><strong>Qualifications:<br><br></strong><ul><li>Bachelor's degree from a reputable university<br><br><br></li></ul><strong>Experience:<br><br></strong><ul><li>7 - 8 years of prior experience in digital marketing and advertising;</li><li>2 years of experience in managing a team;</li><li>Experience in a management role is a plus<br><br><br></li></ul><strong>Knowledge:<br><br></strong><ul><li>In-depth knowledge of core digital marketing tools;</li><li>Advanced practical knowledge of Google Ads, Facebook Ad Manager, and other digital marketing channels;</li><li>Strong understanding of web analytics (experience with Google Analytics is preferred);</li><li>Well-versed with various CLM platforms and in-depth practical experience with some platforms and tools such as MoEngage, Braze, CleverTap, Airship, SendGrid, Mailchimp, etc.;</li><li>Strong understanding of current online marketing concepts, user journeys, digital strategy, and best practices<br><br><br></li></ul><strong>Skills:<br><br></strong><ul><li>Strategic Thinker: Sharp strategic thinking and ability to translate quantitative &amp; qualitative data/insights into a strong targeted marketing strategy;</li><li>Technical Proficiency: Strong technical and data analysis skills;</li><li>MS Office Expertise: Strong skills in MS Office Suite (Outlook, Excel, PowerPoint);</li><li>Communication Skills: Excellent written and verbal communication skills<br><br><br></li></ul><strong>Traits:<br><br></strong><ul><li>Self-motivated &amp; willing to take on new challenges;</li><li>Able to work with colleagues at all levels to develop marketing goals and evaluate results<br><br><br></li></ul><strong>Benefits<br><br></strong><ul><li>A fast paced, high performing team</li><li>Comprehensive Health Insurance</li><li>Life Insurance</li><li>Rewards &amp; Recognitions</li><li>Learning &amp; Development opportunities<br><br><br></li></ul>#Egyptdubizzle

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Yassir</strong>&nbsp;is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in&nbsp;<strong>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</strong>. It is backed (~<strong>$200M in funding</strong>) by VCs from Silicon Valley, Europe and other parts of the world.<br> We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.<br> Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.<br> <br><br><p><b>About the role</b></p><br><ul><li>In this role, you will be part of our growing and international engineering team, working with a high-quality code base and the latest tools, where you will promote your skills to be an expert in complex backend development, including microservices architecture, using Node.js,. You will own and build large scale backend systems and micro-services. You will design, develop, and deliver powerful server-side applications in a highly dynamic environment, where root cause analysis and rapid problem-solving are required.<br></li></ul><br><p><b>About your role as “Back-end Engineer”</b></p><br><ul> <li>Build robust and scalable software in Node js.</li> <li>Design and create (micro)services and system architecture for projects, and contribute and provide feedback to other team members</li> <li>Help improve existing code quality through writing unit tests, automation and performing code reviews</li> <li>Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products</li> <li>Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution</li> <li>Dive into difficult problems and successfully deliver results on schedule<br></li> </ul><br><p><b>About your Experience</b></p><br><ul> <li>BSc/MSc in Engineering, Computer Science or relevant field.</li> <li>Minimum 4 years of experience in a similar role</li> <li>Demonstrated ability to prioritize, self-start, contribute under pressure and meet tight deadlines</li> <li>Highly organized, creative and critical thinker</li> <li>Comfortable working in an entrepreneurial environment</li> <li>Solid OOP and software design knowledge – you should know how to create software that is extensible, reusable and meets desired architectural objectives</li> </ul><strong><u>Must have technical skills:</u></strong><br> Language: Node.Js. Database: Mongodb or other. Framework: Express.js &amp; Nest j.s. Web architecture: Rest and restful APIs, micro-services Master source version control: GIT Containers: Docker, kubernetes Caching, Redis server Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus Web load balancing Scaling&nbsp; OS administration Encryption : https//, digital signing <br><br><p><b>Why you should join Yassir</b></p><br><ul> <li> You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +60 cities (Algeria, Tunisia, Morocco, and Senegal)</li> <li> Attractive salary and you even get a stake in the company</li> <li> Subsidized public transit pass</li> <li>Have a lasting impact on our company's culture</li> <li> Perfect timing with renowned investors to build something great</li> <li> Extremely steep learning curve with own responsibility and intensive guidance</li> <li> Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans<br></li> </ul><br> </div>

<p>Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>As a Performance Marketing Manager, you will play a pivotal role in crafting, shaping, and optimising our digital campaigns in collaboration with the Group Performance Marketing Manager. You will engage with various internal teams to develop and implement comprehensive end-to-end marketing strategies that align with our business objectives.</p><p>Key Responsibilities:</p><ul><li>Manage Performance Marketing Processes: Oversee the planning and execution of paid media campaigns, customer lifecycle management (CLM) initiatives, growth strategies, and other digital marketing activities;</li><li>Collaborate Across Departments: Partner with department heads and teams to discuss and align on marketing plans and strategies;</li><li>Performance Analysis and Reporting: Analyse and automate the performance metrics of digital marketing efforts, measuring ROI and results against established KPIs;</li><li>Trend Identification and Optimisation: Identify market trends and insights to optimise spending and enhance overall campaign performance;</li><li>Data Reporting and Insights Sharing: Produce and analyse digital marketing analytics reports, sharing actionable insights with the team to inform optimisation strategies;</li><li>Proactive Problem Solving: Anticipate internal and external business challenges and regulatory issues, recommending improvements to processes, products, or services;</li><li>Project Leadership: Lead high-visibility teams or projects to achieve key milestones and objectives;</li><li>Management Reporting : Provide effective and timely reporting to senior management on performance and strategic initiatives;</li><li>Autonomous Project Management: Demonstrate the ability to work independently on complex projects without supervision.</li><li>Mentorship and Quality Assurance: Mentor team members, review and validate their work to ensure high-quality output;</li><li>Team Management: Recruit, select, and train new candidates in core performance marketing.</li></ul><p>A fast paced, high performing team. Comprehensive Health Insurance Life Insurance Rewards &amp; Recognitions Learning &amp; Development opportunities #Egyptdubizzle</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: Bachelor's degree from a reputable university.</p><p>Experience: 7 - 8 years of prior experience in digital marketing and advertising; 2 years of experience in managing a team; Experience in a management role is a plus.</p><p>Knowledge: In-depth knowledge of core digital marketing tools; Advanced practical knowledge of Google Ads, Facebook Ad Manager, and other digital marketing channels; Strong understanding of web analytics (experience with Google Analytics is preferred); Well-versed with various CLM platforms and in-depth practical experience with some platforms and tools such as MoEngage, Braze, CleverTap, Airship, SendGrid, Mailchimp, etc.; Strong understanding of current online marketing concepts, user journeys, digital strategy, and best practices.</p><p>Skills: Strategic Thinker: Sharp strategic thinking and ability to translate quantitative &amp; qualitative data/insights into a strong targeted marketing strategy; Technical Proficiency: Strong technical and data analysis skills; MS Office Expertise: Strong skills in MS Office Suite (Outlook, Excel, PowerPoint); Communication Skills: Excellent written and verbal communication skills.</p><p>Traits: Self-motivated &amp; willing to take on new challenges; Able to work with colleagues at all levels to develop marketing goals and evaluate results.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Dubizzle Egypt is the leading marketplace for selling and buying online in the region.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses.<br> Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br> As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market.<br> With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As a Performance Marketing Manager, you will play a pivotal role in crafting, shaping, and optimising our digital campaigns in collaboration with the Group Performance Marketing Manager.<br> You will engage with various internal teams to develop and implement comprehensive end-to-end marketing strategies that align with our business objectives.<br> Key Responsibilities: Manage Performance Marketing Processes: Oversee the planning and execution of paid media campaigns, customer lifecycle management (CLM) initiatives, growth strategies, and other digital marketing activities; Collaborate Across Departments: Partner with department heads and teams to discuss and align on marketing plans and strategies; Performance Analysis and Reporting: Analyse and automate the performance metrics of digital marketing efforts, measuring ROI and results against established KPIs; Trend Identification and Optimisation: Identify market trends and insights to optimise spending and enhance overall campaign performance; Data Reporting and Insights Sharing: Produce and analyse digital marketing analytics reports, sharing actionable insights with the team to inform optimisation strategies; Proactive Problem Solving: Anticipate internal and external business challenges and regulatory issues, recommending improvements to processes, products, or services; Project Leadership: Lead high-visibility teams or projects to achieve key milestones and objectives; Management Reporting : Provide effective and timely reporting to senior management on performance and strategic initiatives; Autonomous Project Management: Demonstrate the ability to work independently on complex projects without supervision.<br> Mentorship and Quality Assurance: Mentor team members, review and validate their work to ensure high-quality output; Team Management: Recruit, select, and train new candidates in core performance marketing.<br> A fast paced, high performing team.<br> Comprehensive Health Insurance Life Insurance Rewards &amp; Recognitions Learning &amp; Development opportunities #Egyptdubizzle Qualifications: Bachelor's degree from a reputable university.<br> Experience: 7 - 8 years of prior experience in digital marketing and advertising; 2 years of experience in managing a team; Experience in a management role is a plus.<br> Knowledge: In-depth knowledge of core digital marketing tools; Advanced practical knowledge of Google Ads, Facebook Ad Manager, and other digital marketing channels; Strong understanding of web analytics (experience with Google Analytics is preferred); Well-versed with various CLM platforms and in-depth practical experience with some platforms and tools such as MoEngage, Braze, CleverTap, Airship, SendGrid, Mailchimp, etc.<br>; Strong understanding of current online marketing concepts, user journeys, digital strategy, and best practices.<br> Skills: Strategic Thinker: Sharp strategic thinking and ability to translate quantitative &amp; qualitative data/insights into a strong targeted marketing strategy; Technical Proficiency: Strong technical and data analysis skills; MS Office Expertise: Strong skills in MS Office Suite (Outlook, Excel, PowerPoint); Communication Skills: Excellent written and verbal communication skills.<br> Traits: Self-motivated &amp; willing to take on new challenges; Able to work with colleagues at all levels to develop marketing goals and evaluate results.<br></span> </div>

<p>What you will do on your journey with WebBeds. As a Marketing Manager, you will lead the planning, execution, and optimisation of integrated B2B marketing programmes that drive commercial impact and strengthen WebBeds presence across the region. You will combine strategic thinking with hands-on delivery to develop campaigns that align with business priorities and deliver measurable results. In this role, you will own multi-channel marketing campaigns, digital performance, and partner marketing initiatives while acting as a key point of coordination across teams. You will use data, insights, and market intelligence to guide decision-making, enhance campaign effectiveness, and ensure consistent brand execution across all channels. In this role you will:</p><p>Key responsibilities</p><p>Marketing strategy and planning: Contribute to the development of regional marketing strategies, translating commercial priorities into integrated marketing plans across digital, content, events, and communications.</p><p>Campaign management: Lead the end-to-end delivery of multi-channel B2B marketing campaigns across email, digital, social media, webinars, landing pages, and print.</p><p>Campaign planning and optimisation: Define campaign roadmaps, manage timelines, and continuously optimise performance based on data and insights.</p><p>Content development and oversight: Develop and oversee marketing content including newsletters, blog posts, presentations, and partner communications to support campaigns and sales initiatives.</p><p>Digital marketing ownership: Own the regional digital marketing roadmap, including website performance, marketing automation, and digital campaign optimisation.</p><p>SEO strategy and execution: Lead SEO initiatives, including keyword research, content optimisation, and performance tracking to drive organic growth.</p><p>Website and platform management: Oversee website and microsite performance, ensuring strong user experience, accuracy, and alignment with brand standards.</p><p>Marketing automation: Manage and optimise automated marketing workflows to deliver timely and relevant communications to targeted audiences.</p><p>Paid and performance marketing: Plan and manage paid digital campaigns, including collaboration with internal teams and external agencies.</p><p>Social media strategy: Define and oversee regional social media activity, ensuring consistent, engaging, and performance-driven content across platforms.</p><p>Partner marketing programmes: Build and manage co-marketing initiatives with partners, ensuring alignment with brand guidelines and commercial objectives.</p><p>Stakeholder collaboration: Act as a key marketing contact for internal teams and external partners, ensuring alignment and effective campaign delivery.</p><p>Event marketing leadership: Lead marketing activities for industry events, trade shows, webinars, and partner activations.</p><p>Team coordination: Provide guidance and direction to junior team members, ensuring high-quality and aligned campaign execution.</p><p>Performance tracking and reporting: Own marketing performance reporting, analysing results across channels and presenting insights to stakeholders.</p><p>Brand governance: Ensure consistency and compliance with brand guidelines across all regional marketing activities.</p><p>The skills we would love to see in your suitcase!</p><p><strong>Desired Candidate Profile</strong></p><p>5 7 years of experience in marketing, with a strong focus on campaign management and digital marketing. Bachelor s degree in marketing, communications, business administration, or a related field. Strong expertise in digital marketing, including SEO, marketing automation, web management, and paid media. Proficiency in WordPress CMS, email marketing platforms, analytics tools, and design tools such as Canva or Adobe Creative Suite. Strong analytical and data-driven mindset, with the ability to translate insights into actionable strategies. Excellent communication and stakeholder management skills, with the ability to influence across teams. Strong organisational skills, with the ability to manage multiple projects, budgets, and timelines effectively. Collaborative approach with the ability to coordinate across cross-functional teams and external partners. Fluent English required, with Arabic considered an advantage. Experience in a B2B environment, ideally within travel, hospitality, or technology sectors. Adaptability and a proactive approach in a fast-paced, evolving business environment.</p>

<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Role Purpose To lead on and oversee the network approach to content in a way that brings our brand to life and helps drive commercial growth objectives. This includes the planning, development and adaptation or design, creation and evaluation of content for all stages of the customer journey and across all channels e.g., SEO, referral programmes, social media etc. ensuring it supports overall business objectives. The Senior Content Marketing Manager will work closely with the global SBU content marketing teams to ensure alignment with overall content strategy and with the Brand Team to ensure brand excellence and creative efficiencies. They oversee the end-to-end multi-channel content adaptation or creation process and are accountable for network content marketing initiatives to drive engagement, traffic and leads that ultimately deliver sale and promotes customer retention.</p><p>Role Accountabilities Consultancy, analysis and problem solving</p><p>Oversees the adaptation, creation and optimisation of content across platforms and formats to drive sales, engagement, retention and leads. Provides network insight into global content briefs, oversees regionalisation, localisation, testing and iteration of assets, and ensures content is delivered efficiently at scale through templating and technology. Manages content packs and network print requirements, using data and insight to recommend improvements and challenge where appropriate.</p><p>Brand and market positioning</p><p>Drives a consistent, effective approach to content across the network, balancing global brand standards with local market needs. Gathers feedback from category, network and country marketing teams, oversees content for network-specific channels, and feeds market insight back to global teams to strengthen content and positioning.</p><p>Sector/subject expertise</p><p>Provides expert advice on content strategy, assets and optimisation, leading the network content plan in alignment with global strategy, including segmentation, channels and content calendars. Ensures content is on brand, consistent in quality, tone and style, and optimised for search and user experience. Stays abreast of content trends and best practice, applying strong business and operational insight to content planning and delivery.</p><p>Relationship and stakeholder management</p><p>Builds strong, collaborative relationships with network SBU marketing teams, global content teams and the Brand Team to understand needs, shape priorities and improve content effectiveness. Manages expectations around capacity, provides expert challenge where needed, and works across marketing teams to ensure alignment and reduce duplication.</p><p>Commercial and resource management</p><p>Manages content-related agencies where additional capacity is required and oversees the network content marketing budget, ensuring resources are used effectively and initiatives deliver value for money.</p><p>Leadership and management</p><p>Leads and coordinates the network content team, ensuring effective prioritisation and that work is delivered to a high standard, on time and within budget.</p><p><strong>Desired Candidate Profile</strong></p><h2>Knowledge &amp; Experience</h2><h3>Education</h3>Essential: * Degree or professional qualification in digital marketing, technology or business or demonstrable level of equivalent experience<h3>Experience</h3>Essential: * Experience of managing a content marketing team in a marketing role within a large and complex organisation * Stakeholder engagement and influencing * Experience in optimisation of content and landing pages * Experience using conversion rate optimisation tools * Demonstrable experience of managing SEO/SEM, search engine marketing, email and social media marketingDesirable: * Experience of marketing technologies, data and lead generation marketing * Experience within a global organisation