UI developer Jobs

We are looking for Infrastructure Patch Engineer to work remotely for a well-known Bank in Bahrain. The Infrastructure Patch Engineer will be responsible for executing controlled patch deployments across Windows servers, Windows 10/11 endpoints, Linux distributions (Red Hat, Ubuntu, Amazon Linux), MSSQL databases, and approved third-party applications. This role ensures patch validation, rollback readiness, and troubleshooting of deployment failures while maintaining operational records and compliance reporting.<br>Key Responsibilities Deploy approved patches for Windows servers, Windows 10/11 endpoints, Red Hat Linux, Ubuntu and Amazon Linux assets using IT MGMT provided tools. Perform MSSQL database patching limited to Microsoft available patches, with validation restricted to basic service sanity unless otherwise agreed. Patch approved web application components and third-party end-user applications in scope, including Java, . NET, Apache, Office, Adobe and Win Zip. Perform pre-patch and post-patch checks covering system health, service status, patch installation evidence and basic connectivity as per agreed SOPs. Execute patch rollback activities when approved and required, including coordination with incident, application, database and infrastructure teams. Support emergency patch deployment following customer notification and change governance requirements. Investigate patch deployment failures and perform manual patching on rare occasions where automated deployment fails. Support Defender/AV patch management by reporting update status and pushing signature/update files where technically feasible through approved mechanisms. Maintain operational records, patch evidence, failure logs, rollback notes and weekly/monthly reporting inputs. Participate in CAB/TAB preparation, maintenance-window planning and weekend/post-business-hours production patching activities as required.<br>Qualifications Bachelor’s degree in computer science, Information Technology, or related field.5+ years of experience in infrastructure patching and system administration. Hands-on expertise with patch management tools (SCCM/MECM/WSUS or equivalents). Strong knowledge of Windows and Linux operating systems, MSSQL patching, and third-party application updates. Experience in troubleshooting patch failures and executing rollback procedures. Familiarity with ITIL processes, CAB/TAB governance, and change management workflows.<br>Key Skills Windows Server Administration Windows 10/11 Endpoint Patching Active Directory SCCM / MECM / WSUS or Equivalent Tools Power Shell MSSQL Patch Management Red Hat Enterprise Linux, Ubuntu and Amazon Linux Yum / DNF / APTShell Scripting AV/Defender Update Support Patch Rollback and Troubleshooting Change Management and Operational Documentation

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>What you’ll do</b> <br>Lead the Business Analysis function for FinTech products and services, managing a team of business analysts and acting as the key link between business and technology teams. Drive business requirements analysis, roadmap planning, and solution definition to ensure successful delivery of strategic initiatives aligned with company objectives. Collaborate closely with architecture, technical, finance, and external partners to define business needs, develop requirements and user stories, support Agile delivery, and ensure end-to-end realization of business benefits across product development initiatives.<br><br><br><b>Who you are</b> <br><p>Role:</p><br> <ul> <li>Managing a team of business analysts for fintech products and services.</li> <li>Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams.</li> <li>Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company’s strategy and main goals.</li> <li>Ensures E2E responsibility for the business goals to be met by the project’s deliverables. Understands the requirement and provides technical background information on the existing capabilities.</li> <li>Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement.</li> <li>&nbsp;Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs.</li> <li>Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company.</li> <li>Supports the Agile methodology by identifying developments suitable for squad operation.</li> <li>Creates Request For Proposal /EPIC/User Story material.</li> <li>Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner</li> <li>Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable.</li> <li>Work closely with finance /Insights team to reach to best reporting model.</li> <li>Maintain all product development plan [Technical and business ] with internal and external vendors.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>What's in it for you</b> <br><p>Core competencies, knowledge, and experience:</p><br> <ul> <li>6+ years in business analysis or equivalent</li> <li>Excellent knowledge of the agile methodology</li> <li>Excellent knowledge of the banking sector (Wallets, Payments &amp; Banking products)</li> <li>Proven experience in eliciting requirements</li> <li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li> <li>Strong written and verbal communication skills including technical writing skills in English</li> <li>Strong project management skills and multitasking.</li> <li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe® Product Owner (PO)) is plus</li> <li>Ability to write concise and clear</li> <li>Ability to lead and actively participate in team and client meetings</li> </ul> <p>Must have technical/professional qualifications:</p><br> <ul> <li>Engineering graduate</li> </ul> <ul> <li>Ability to learn new technologies quickly and efficiently</li> </ul> <ul> <li>Excellent communication skills, both written and verbal,</li> <li>Excellent time management with a strong sense of urgency.</li> </ul> <ul> <li>Strong relationship building skills.</li> <li>Innovative and decision-making skills</li> <li>Conflict management.</li> </ul><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>What you’ll do</b> <br>Lead the Business Analysis function for FinTech products and services, managing a team of business analysts and acting as the key link between business and technology teams. Drive business requirements analysis, roadmap planning, and solution definition to ensure successful delivery of strategic initiatives aligned with company objectives. Collaborate closely with architecture, technical, finance, and external partners to define business needs, develop requirements and user stories, support Agile delivery, and ensure end-to-end realization of business benefits across product development initiatives.<br><br><br><b>Who you are</b> <br><p>Role:</p><br> <ul> <li>Managing a team of business analysts for fintech products and services.</li> <li>Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams.</li> <li>Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company’s strategy and main goals.</li> <li>Ensures E2E responsibility for the business goals to be met by the project’s deliverables. Understands the requirement and provides technical background information on the existing capabilities.</li> <li>Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement.</li> <li>&nbsp;Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs.</li> <li>Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company.</li> <li>Supports the Agile methodology by identifying developments suitable for squad operation.</li> <li>Creates Request For Proposal /EPIC/User Story material.</li> <li>Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner</li> <li>Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable.</li> <li>Work closely with finance /Insights team to reach to best reporting model.</li> <li>Maintain all product development plan [Technical and business ] with internal and external vendors.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>What's in it for you</b> <br><p>Core competencies, knowledge, and experience:</p><br> <ul> <li>6+ years in business analysis or equivalent</li> <li>Excellent knowledge of the agile methodology</li> <li>Excellent knowledge of the banking sector (Wallets, Payments &amp; Banking products)</li> <li>Proven experience in eliciting requirements</li> <li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li> <li>Strong written and verbal communication skills including technical writing skills in English</li> <li>Strong project management skills and multitasking.</li> <li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe® Product Owner (PO)) is plus</li> <li>Ability to write concise and clear</li> <li>Ability to lead and actively participate in team and client meetings</li> </ul> <p>Must have technical/professional qualifications:</p><br> <ul> <li>Engineering graduate</li> </ul> <ul> <li>Ability to learn new technologies quickly and efficiently</li> </ul> <ul> <li>Excellent communication skills, both written and verbal,</li> <li>Excellent time management with a strong sense of urgency.</li> </ul> <ul> <li>Strong relationship building skills.</li> <li>Innovative and decision-making skills</li> <li>Conflict management.</li> </ul><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

Overview:<br>Hassan Allam Utilities (HAU), the development and investment arm of Hassan Allam Holding, is seeking a highly motivated and skilled Finance Manager to join our dynamic team. HAU is a leading investor in the Energy, Logistics, Water, and Social Infrastructure sectors.<br>The selected candidate will join one of HAU’s assets and play a key role in managing finance operations, reporting, controls, compliance, and stakeholder coordination.<br>Responsibilities:<br>Manage daily finance and accounting operations in line with applicable accounting standards, IFRS, and Group policies. Review and approve financial records, accounting entries, reconciliations, payments, cheques, and bank transfers in line with the authority matrix. Prepare and review monthly trial balance, financial statements, and Group reporting packages including balance sheet, profit and loss, cash flow, and required analysis. Overseeing internal compliance processes, with full responsibility for internal audit activities and adherence to group requirements. Developing and implementing internal KPIs to monitor financial and operational performance. Ensuring awareness of tax requirements and compliance with applicable Egyptian laws and regulations. Manage and monitor the capex & Opex spending against approved budget. Lead monthly, quarterly, and year-end closing activities and ensure all reports are completed accurately and on time. Track loan facility capacity, utilization, repayments, cheques, transfers, and monthly reconciliations. Coordinate with banks, treasury, Group Finance, budgeting, operations, and other stakeholders as required. Review and enhance chart of accounts, cost centers, and profit centers in alignment with Group requirements and operations requirements. Support budget preparation, monitor actual performance against budget, analyze variances, and recommend corrective actions. Review contracts from a financial perspective, including budget capacity, payment terms, and financial obligations. Supervise inventory-related financial reports and ensure accuracy of balances and cost allocations. Manage ERP finance activities, act as finance key user, support implementation, and identify system gaps or reporting issues. Establish, improve, and monitor finance processes, procedures, internal controls, and reporting workflows. Manage, guide, and assign tasks to the finance/accounting team to ensure accuracy, compliance, and timely delivery.<br><br>Requirements:<br>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.8–12 years of relevant experience in finance and accounting, preferably in operational companies. Background in construction, or logistics. Professional English proficiency is required. Advanced Excel, IFRS, CMA, or equivalent certifications/courses are preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>5+ years of related experience developing and implementing solutions using Middleware.<br> In depth working experience developing application using different programminglanguages used in ESB.<br> In depth Knowledge of standard/technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP and SSL/TLS).<br> Experience on different types of Integration Patterns.<br> Sound knowledge of OOP.<br> Good Knowledge on multiple mapping tools.<br> Stakeholder Communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa.<br> Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards.<br> Work alongside Integration Engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.<br></span> </div>

<p><b>Job Purpose</b></p><p>To act as a central point for Etisalat employees to request assistance on various Information Technology issues and to aim fixing them and restore normal operations as soon as possible</P><p><b>Report To Position Name</b></p><p>ENSURE EFFECTIVE CUSTOMER SUPPORT IN THE AREA OF INFORMATION TECHNOLOGY BY RECEIVING CALLS, MAILS AND REQUESTS.  RECORD AND TRACK INTERACTIONS AND INCIDENTS.  KEEP THE CUSTOMER ALWAYS UPDATED ABOUT THE REQUEST STATUS AND PROGRESS.  MAKE INITIAL ASSESSMENT FOR ALL REQUESTS, ATTEMPT TO RESOLVE THEM OR ESCALATE TO SECOND OR THIRD LINE OF SUPPORT.  INDENTIFY PROBLEMS AND MONITOR ESCALATION PROCEDURE RELATIVE TO APPROPRIATE SLA.  ENSURE THE CONFIDENTIALITY, INTEGRITY AND AVAILABILITY OF ETISALAT SYSTEM AND DATA SECURITY, INCLUDING USER ACCESS TO COMPUTER  CONTRIBUTE SHORT TECHNICAL ARTICLES TO ETISALAT ONLINE KNOWLEDGE BASE.  RESPOND WITHIN AGREED TIME LIMITS TO CALL-OUTS OUTSIDE WORKING HOURS</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>General Information</strong><br><strong>Location</strong><br> <br> Cairo <br><strong>Job ID</strong><br> <br> 9326 <br><strong>Job Category</strong><br> <br> Operations <br><strong>Language Requirement</strong><br> <br> English <br><strong>Description &amp; requirements</strong><br><strong>Description</strong><br>Transcom is all about people, and we're looking for a Business Analyst to support our team and help drive smart, data-informed decisions across the organization. You'll work closely with stakeholders to analyze processes, identify opportunities for improvement, and translate business needs into actionable insights. If you're passionate about problem-solving, optimizing performance, and making a meaningful impact, apply today and join us!<br>Join our Transcom Team as a Business Analyst!<br><strong>Be on the front line of delivering data-driven insights and impactful solutions at a company level. In this role, you will be responsible for:</strong><br><strong>Performance Analysis &amp; Insight Generation:</strong><br><ul><li>Conduct deep-dive analysis on performance metrics, including CSAT, AHT, and Service Level, to identify trends, variances, and performance gaps.</li><li>Perform root cause analysis on underperforming KPIs and provide data-backed recommendations for operational improvements.</li><li>Verify the compliance of the implemented solutions with the analyzed requirements.</li></ul><br><strong>Reporting &amp; Dashboard Development:</strong><br><ul><li>Design, develop, and maintain interactive dashboards and reports (Looker Studio) that clearly visualize performance attributes.</li><li>Ensure all reporting is accurate, timely, and aligned with stakeholder needs, providing daily, weekly, and monthly operational views.</li><li>Present key findings and strategic insights to senior management, translating complex data analysis into clear, business-focused narratives.</li><li>Validate the accuracy and integrity of data sources used for all performance reporting.</li><li>Prepare needed business reviews and reports.</li></ul><br><strong>Financial &amp; Resource Calibration:</strong><br><ul><li>Analyze and report on financials, including cost, utilization rates, and operational expenditures.</li><li>Develop and track the financial impact of proposed process and performance improvements.</li></ul><br><strong>What's in it for YOU!</strong><br><ul><li>Best salary in the market.</li><li>Transportation provided.</li><li>Medical and social insurance.</li><li>Location in New Cairo &amp; Smart Village.</li><li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</li></ul><br><strong>To be successful in this role, the following is needed:</strong><br><strong>Advanced Excel Mastery:</strong><br>You must be highly proficient with Pivot Tables, VLOOKUP/XLOOKUP, Nested Formulas (IF/AND/OR), and Conditional Formatting to handle large, complex datasets quickly.<br><strong>Data Transformation:</strong><br>A proven ability to clean, structure, and ready raw, messy system exports for analysis. Experience with Power Query is a significant plus.<br><strong>Dynamic Dashboarding:</strong><br>Hands-on experience creating compelling, interactive visual reports (Charts, Slicers, Trend Lines) using both Excel and Looker Data Studio (or similar tools like Power BI/Tableau).<br><strong>Metric Fluency:</strong><br>A deep understanding and ability to analyze key operational metrics, including:<br><ul><li>AHT (Average Handle Time)</li><li>ART (Average Response Time)</li><li>CSAT (Customer Satisfaction)</li><li>Concurrency</li></ul><br><strong>Root Cause Analysis &amp; Insight Delivery:</strong><br>You don't just report "what" happened; you find the "why." You must be able to identify correlations (e.g., low CSAT correlated with high Response Time), deliver insightful recommendations, and drive operational improvements.<br><strong>Executive-Level Presentation:</strong><br>Ability to synthesize complex data into clear, concise, and professional "Executive Summary" style PowerPoint slides for senior leadership.<br><strong>Trend Identification:</strong><br>A sharp eye for spotting outlier performance among specific agents or within certain timeframes.<br><strong>What Life at Transcom is like!</strong><br>At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.<br>"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Maximize hotel revenue, profit and market share through development and implementation of successful inventory and pricing strategies, based on the evaluation of current and anticipated market conditions.<br>We strive to balance the needs of all stakeholders by hiring and retaining the most passionate, experienced and entrepreneurial talents.&nbsp;<br><br><br><strong>Forecasting and Budgeting:</strong><br><br><ul><li>Actively take part of the Room’s Annual Budget and Business Plan preparation and presentation<br></li><li>Produce an accurate room Revenue forecast for the upcoming 12 months. Prepare the forecast at the day / segment level for upcoming 90 days.<br></li><li>Hold a strong leadership role in the monthly Forecast Meeting<br></li></ul><strong>Data Analysis:</strong><br><br><ul><li>Monitor and analyze Market conditions based on all available data source for both past and future.&nbsp;<br></li><li>Monitor, analyze and comment on performance within the Market for current, past and future. Prepare month-end Comments, including Segmentation, Country statistics, Room Type optimization, upselling, Top producing account, GDS and website performance, STR performance.<br></li></ul><strong>Strategy Setting and deployment:</strong><br><br><ul><li>Pro-actively identify need period and adapt Sales &amp; Pricing strategy accordingly, share with GSO<br></li><li>Set Rate structure, Demand Calendar and Upsell strategy<br></li><li>Ensure all systems (PMS, RMS, CRS, 3rd Party Sites…) are all maintained in the most optimized manner for the full booking window in terms of content and data.<br></li><li>Implement and effectively manage the sales and pricing strategy, in all distribution channels including but not limited to branded website, 3rd parties and the GDS.<br></li><li>Safeguard Rate integrity<br></li><li>Ensure property all reservation channels are returning the appropriate availability and rate for the upcoming 365 days.<br></li><li>Manage inventory and oversell strategy<br></li><li>Perform Group displacement analysis taking into consideration the overall Revenue and profit optimization.<br></li><li>Control block pickup and timely wash, especially during the peak season / high demand days&nbsp;<br></li><li>Follow up on lost business and bring information about them to the knowledge of the department superiors.<br></li><li>Perform account evaluation (Corporate / Wholesale) on a yearly basis.</li></ul><strong>Communication, Culture and development:<br></strong><br><br><ul><li>Provide Executive Committee with regular Revenue Management updates.<br></li><li>Lead the Weekly Revenue Meeting; clearly communicate to hotel the strategic vision and objectives on how to drive revenue and improve performance. Ensure the strategy is fully supported by all department.<br></li><li>Organize regular educational and information meetings on Systems, data entry standard, RM concepts and KPIs for Reservations, E-Commerce, Sales&amp; Marketing, G&amp;E Sales, Front-Desk.&nbsp;<br></li><li>Ensure good contact and cordial working relationships with Competitor hotels, keep a close eye on market developments (renovation, special campaigns, theme events etc.) Share this information with colleagues.<br></li><li>Stay up to date with system development, updates and enhancement as well as industry practices.<br></li><li>Attend all webinar sessions organized by Regional Offices and Corporate Offices.&nbsp;<br></li><li>Share Best practices and relevant Market Insights with Regional or Corporate Offices.</li></ul><strong>Data Quality &amp; Compliance:</strong><br><br><ul><li>Ensure Kempinski Revenue Management &amp; Reservations standards and initiatives are implemented and adhered to.<br></li><li>Control Rate Report, Rate Override Report, Comp and House Rooms report and rebates on a daily basis. Spot check reservation made reports and calls.&nbsp;<br></li><li>Ensure BI tool data is accurate<br></li><li>Ensure all tasks covered in the Daily / Monthly / Yearly checklists are executed as per guidelines.<br></li></ul><strong>Leadership &amp; Team Management</strong><br><br><ul><li>Ensure there is a fully trained backup person for each of the tasks described in the checklist for Business continuity plan.<br></li><li>Recruit, train and manage performance of direct reports.<br></li><li>Set goals, mentor and motivate the team. Conduct regular performance evaluation.&nbsp;<br></li><li>Assist in developing a career path for direct reports.<br></li></ul><strong>Overall Objectives:<br></strong><br><br>Responsible for maximizing the overall revenue through development and implementation of effective pricing and distribution strategies based on demand and market analysis in order to increase total profit and gain market share.<br><br><ul><li>To develop the overall pricing strategy for all segments, feeder markets and distribution channels, in conjunction with Director of Sales and Marketing.<br></li><li>To drive Revenue and Profit Performance and increase Market Share<br></li><li>To spread a Revenue Culture within the hotel teams.</li></ul><br><strong>Other&nbsp;<br></strong><br><br><ul><li>Perform any other duties as assigned by management.</li></ul> </div>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and building mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities&nbsp;<br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities&nbsp;<br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Company Overview:<br>Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Product Manager will support Khazna’s product lines across the Egypt and/or Saudi applications. The role involves contributing to product discovery, defining detailed product requirements, collaborating closely with cross-functional teams, and helping deliver impactful solutions that drive business and user outcomes.<br>Key responsibilities Market & competitive intelligence. Conduct market and competitive analysis for your product line. Track competitor moves, identify openings, and recommend implications for your roadmap. Stakeholder management. Partner with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment on your work. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build.<br>Role Progression Opportunities:The responsibilities below represent areas we expect Product Managers to progressively develop into. While prior experience in these areas is beneficial, we are committed to supporting successful candidates through coaching, mentorship, and on-the-job learning.<br>Product strategy & roadmap: Support product strategy and roadmap planning, helping translate business goals into product outcomes and prioritization decisions. Customer discovery & research: Support customer discovery efforts to better understand customers, progressively taking ownership of interviews, usability testing, field visits, and insight generation. Data-driven decisions. Leverage data to better understand customer behavior and support product decisions. Over time, develop the ability to validate hypotheses, identify insights, and partner with the data team to inform prioritization and trade-off discussions. Go-to-market & launch. Support the planning and execution of product launches. Work closely with cross-functional teams on rollout and adoption, with the opportunity to take full ownership of launch strategy and execution as you grow in the role. Performance & iteration. Track the KPIs that matter for your product line. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does.<br>Qualifications3+ years of experience in product management. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and shipping consumer digital products. User-centric and outcome-oriented, with a strong eye for detail. Experience in fintech, lending, payments, BNPL, or cards is a plus. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Eager to grow your discovery and data toolkit. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!

<p>Job Title: Nespresso Customer Service Specialist</p><p>Position Snapshot</p><p>Location: Cairo, Egypt</p><p>Company: Nestl Business Solutions</p><p>Hybrid mode</p><p>Fluent in English (Level C1)</p><p>Position Summary</p><p>For our Nestl Business Solutions, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers.</p><p>A Day in the Life of...</p><p>Handle customer interactions exclusively through voice calls, delivering high-quality support across B2C channels.</p><p>Welcome customers and effectively identify their needs to provide tailored solutions.</p><p>Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.</p><p>Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.</p><p>Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement. Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making. Spark customer interest by showcasing our complete product offerings and their benefits.</p><p><strong>Desired Candidate Profile</strong></p><p>0-2 years of experience in a customer-engagement services (mandatory)</p><p>Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)</p><p>Fluent in English (C1 level)</p><p>Excellent interpersonal and communication skills</p><p>Ability to multitask effectively</p><p>Positive mindset with a strong eagerness to learn and collaborate as a team player</p><p>Strong organizational and prioritization skills to excel in a fast-paced environment</p><p>Demonstrated work ethic and respectfulness.</p>

<p><strong>Job Purpose</strong></p><p>Manage the daily engineering execution for EV charger installations at the assigned project front. This includes preparing shop drawings, ensuring full compliance with designs, specifications, and timetables while maintaining high quality and safety standards.</p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Prepare shop drawings, AutoCAD distribution layouts, and map GPS coordinates for each charger location as-built.</p></li><li><p>Prepare drawing packages for authority approval prior to execution, follow up on approval cycles within the deadlines, and integrate them into the schedule.</p></li><li><p>Provide daily on-site supervision for EV charger installation, including complete mechanical and electrical assembly, connection, and grounding within the company scope.</p></li><li><p>Ensure execution complies with design specifications and technical standards (IEC 61851/62196, CCS2, and IP/IK protection ratings).</p></li><li><p>Inspect and accept site readiness from the civil contractor (bases, ducts, feeds, umbrellas) per the readiness template, ensuring no obstacles hinder execution.</p></li><li><p>Track executed quantities daily, prepare batch readiness reports for installation, and coordinate with warehouses for delivery notes and returns.</p></li><li><p>Prepare the site and equipment for quality testing with the client and owner representative, and support the commissioning phase.</p></li><li><p>Document daily site logs including progress, labor, equipment, and constraints.</p></li><li><p>Log, track, and close out snag lists on-site while strictly adhering to the site safety plan.</p></li><li><p>Provide technical coordination with the owner and technical team (CMS/EMS integration and server connection).</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Greeting and checking in/out guests efficiently while verifying registration information and processing payments</p><p>Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions</p><p>Handling guest inquiries, complaints, and special requests to ensure a positive experience</p><p>Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records</p><p>Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities</p><p>Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property</p><p>Following brand standards and company policies to ensure consistent service quality</p><p>Manage online, phone and in-person room reservations</p><p>Welcome guests, check them in, distribute room keys and explain the hotel s amenities</p><p>Take payment from customers</p><p>Respond to guests issues and complaints in a friendly, timely manner</p><p>Explain local amenities and attractions to guests</p><p>Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree of Hotel Management or Equivalent</p><p>At least two years of customer service experience</p><p>One year of front desk experience in the hospitality industry</p><p>Excellent verbal communication skills</p><p>Availability to work shifts, including evenings, weekends and holidays</p><p>Ability to solve client issues in a friendly and timely fashion</p><p>Friendly and welcoming demeanor</p><p></p></section>

<p>KWnG Live is building a professional live-commerce studio in Cairo — and we're looking for charismatic <strong>Live Hosts</strong> to be the faces of our live broadcasts.</p><p>As a Live Host, you go live on camera and sell real products to a live audience: you demo, you hype the room, you run offers, and you turn viewers into buyers. If you're a natural in front of a camera, speak fluent English, and love the energy of selling and entertaining — this is your stage.</p><p><strong>What you'll do</strong></p><ul><li>Host live shopping streams on camera (4 hours live + 1 hour of prep = a 5-hour shift)</li><li>Present and demo products in an engaging, persuasive way</li><li>Run offers and flash sales, answer the audience, and close the sale</li><li>Keep the energy high and the room engaged from start to finish</li><li>Follow the brand's script and guidelines while bringing your own personality</li></ul><p><strong>Why you'll love it</strong></p><ul><li>A short, focused <strong>5-hour shift</strong> — in, sell, done</li><li>A fully-equipped professional studio, lights and camera setup</li><li>Full product training and on-camera coaching provided</li><li>A clear path to grow into a Senior Host or Team Lead</li><li>A young, fast-moving, creative team</li></ul><p>This is an <strong>on-site</strong> role at our Cairo (Maadi) studio. Shortlisted candidates will be asked to record a short product-selling video as part of the process.</p>

<p>Lead end-to-end execution of electrical services projects, specially brownfield projects. Develop and maintain project plans, schedules, and budgets. Monitor project progress and proactively resolve risks and issues. Act as the primary interface with customers, consultants, and internal teams. Coordinate with engineering, commissioning, and service teams. Conduct project meetings, progress reviews, and reporting. Manage subcontractors and vendors effectively. Track project costs, margins, and cash flow. Manage variations, claims, and change orders. Ensure contractual compliance and risk mitigation. Ensure quality standards and documentation are maintained.</p><p>Key Skills &amp; Competencies</p><ul><li>Strong project management skills (planning, scheduling, and cost control).</li><li>Risk management and problem-solving capabilities.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to handle multiple projects simultaneously.</li><li>Solid technical knowledge of electrical distribution and protection systems.</li><li>Familiarity with tools such as MS Project, Primavera, or similar.</li></ul><p>Ready to make your mark? Apply today and lead projects that matter!</p><p>Rewards designed for you</p><p>Our Total Rewards is our way of saying: We see you and we value you. It s more than just pay and benefits it s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we re here for what matters most to you. Discover more at our Career Page.</p><p>* Country-specific programs and initiatives may be available.</p><p>Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric apply today!</p><p>€40 billion global revenue +9% organic growth PHONE_NUMBER+ employees in 100+ countries</p><p>You must submit an online application to be considered for any position with us. This position will be posted until filled.</p><p>Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.</p><p><strong>Desired Candidate Profile</strong></p><p>Key Skills &amp; Competencies</p><ul><li>Strong project management skills (planning, scheduling, and cost control).</li><li>Risk management and problem-solving capabilities.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to handle multiple projects simultaneously.</li><li>Solid technical knowledge of electrical distribution and protection systems.</li><li>Familiarity with tools such as MS Project, Primavera, or similar.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>You will:</b></p><p><br></p><p>Support Project Development / Execution: Support I2M/IIM (Innovation 2 Market; Initiative Management) within the site; Provide site AR write ups &amp; prepare critical site inputs to the Regional BD, specifically for IIM Design Reviews (DR2 – DR6); Leads Project Verification (DR7); Design Reviews (DR4) onward lead Plant activities: Master data, Art Work, Raw/Pack Material availability, Track timings – and report to project team. Act as the source of internal and external information (contact for Commercial stakeholders and is the key interface between Category and Engineering / Manufacturing / R&amp;D). Lead site post project evaluation and communication, planning and execution of promotional activities within the I2M process</p><p>Support Site Strategic Plan&nbsp; / Annual Contract creation: Support the site director in developing the site strategy and plant road map. Be the key partner for Product Supply team on sourcing/capacity expansion – ensure full integration of Innovation/Renovation plans in 421 into site supply plans. Partner effectively with Engineering to build the site CAPEX budget. Ensure planning of the capital budget bottom up, including prioritization (i.e. integration with the full site agenda, specifically alignment of the annual timetable)</p><p>Drive Ongoing business and Simplification: Integrate overall site change management agenda to ensure delivery of projects while maintaining service levels. Manage ongoing reprioritization, De-complexity agenda and support the delivery of the site productivity and improvement agenda. Ensure execution of regional /global menu cards and ensure that manufacturing hurdle rates are met. Support Product supply for assessment of manufacturing solutions for current supply and demand gaps in the site</p><p>Lead, coach and build Capability of the Business development change coordinator(s) within the plant and other Key stakeholders.</p><p><b><br></b></p><p><b>What you will bring</b></p><p><br></p><p>A desire to drive your future and accelerate your career. You will bring experience and knowledge in:</p><p><br></p><p>Strong operational &amp; manufacturing experience in CPG industry with experience in TPM-Total productive maintenance, 5s, LEAN, 6 sigma tools and concepts, Safety &amp; GMP standard</p><p>Good understanding of end-to-end processes in the manufacturing and business environment; working knowledge of commercialization process (I2M);&nbsp; project leadership / management skills and technical and financial aspects of the business</p><p>Strategic thinking, while having ability to excel in leading tactical programs</p><p>Highly action oriented, drive for results, innovative, challenging actual set-ups, entrepreneurial ability</p><p>Excellent communication (verbal &amp; written), coaching, and leadership skills in a team-based environment</p><p>Demonstrated abilities in analytics, problem solving and team building</p><p>Possess excellent interpersonal skills and be able to work effectively with colleagues at all levels of the organization</p><p>More about this role</p><p><br></p><p>Lead all plant operations including chocolate production, moulding, enrobing, packaging, maintenance, warehousing, and logistics</p><p>Drive manufacturing excellence programs aligned with Mondelēz's Integrated Lean Six Sigma (IL6S) methodology</p><p>Oversee capacity planning, production scheduling, and new product/line introductions</p><p>Champion the plant's digital manufacturing and Industry 4.0 transformation agenda</p><p>Lead, inspire, and develop a high-performing team of 300+ employees across multiple shifts</p><p>Build a culture of ownership, accountability, and continuous improvement</p><p>Drive talent development, succession planning, and capability building programs</p><p>Foster employee engagement and maintain positive labor relations</p><p>Develop and coach department managers and shift leaders</p><p>Safety, Quality &amp; Compliance</p><p><br></p><p>Champion a zero-incident safety culture and ensure full compliance with Mondelēz EHS standards and Egyptian regulatory requirements</p><p>Ensure adherence to food safety standards (FSSC 22000, HACCP, GMP) and Mondelēz quality systems</p><p>Maintain compliance with Egyptian Food Safety Authority (NFSA) regulations and export market requirements</p><p>Lead audit readiness for internal and external audits (customer, regulatory, and certification bodies)</p><p>Financial Performance</p><p><br></p><p>Full P&amp;L accountability for the chocolate plant</p><p>Develop and manage the annual plant budget, driving cost optimization and productivity savings</p><p>Lead cost reduction initiatives including waste reduction, energy efficiency, and yield improvement</p><p>Manage capital expenditure projects and deliver ROI on investments</p><p>Supply Chain &amp; Customer Service</p><p><br></p><p>Collaborate with Supply Chain, Procurement, and Commercial teams to align production with demand forecasts</p><p>Manage relationships with local and international suppliers</p><p>Support export operations and ensure compliance with destination market requirements</p><p>Continuous Improvement &amp; Innovation</p><p><br></p><p>Drive IL6S (Integrated Lean Six Sigma) maturity across the plant</p><p>Identify and implement automation and technology upgrades</p><p>Benchmark against Mondelēz global best practices and drive knowledge sharing across the network</p><p>Support new product development and commercialization from a manufacturing perspective</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> <b> <i>Management Level Definition:</i> </b> </p> <p> <b>Unique mastery</b> and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.</p> <p> </p> <p> <b> <i>Responsibilities: </i> </b> </p> <ul> <li>Develops account plans and long-term sales pipeline to increase the company's market share.</li> <li>Focuses on larger deals/opportunities and value and/or volume portfolio management, and selling a range of company products and solutions.</li> <li>Works with management to develop future business plans; independently determines methods for achieving plans.</li> <li>Extensive time spent working with and leveraging a diverse set of external partners.</li> <li>Builds strong professional relationships with key IT and business executives, including C level Executives.</li> <li>Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company.</li> <li>Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports.</li> <li>Advocates for client needs in negotiating solution sales and troubleshooting delivery issues.</li> <li>Develops business plan in conjunction with the customer.</li> <li>Analyzes client industry and competitive research and information to facilitate rich client dialogue.</li> <li>Actively manages the account to protect and grow the company's business; coordinates all account forecasts, planning and reporting.</li> <li>Directs and coordinates all activity on account(s).</li> <li>Focuses on generating new business and builds, monitors and manages sales pipeline activity.</li> <li>Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin.</li> <li>Enters all opportunities in pipeline tool and updates them weekly</li> <li>Builds a list of customers willing to be a reference in person or print.</li> <li>Ability to implement margin recovery activities/strategies.</li> <li>Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.</li> <li>Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Volume Direct or Indirect).</li> </ul> <p> <b> <i>Education and Experience Required: </i> </b> </p> <ul> <li>University or Bachelor's degree; Advanced degree or MBA preferred.</li> <li>Prior selling experience includes multiple, diverse set of selling responsibilities.</li> <li>Viewed as expert in given field by company and customer; is a mentor of selling strategy, including designing strategy.</li> <li>Typically 12+ years of experience as referenced above.</li> <li>5 years commercial account management experience.</li> <li>Highly experienced in product specialty (computers, printers, servers, storage).</li> <li>Experience in related industry.</li> </ul> <p> </p> <p> <b> <i>Knowledge and Skills: </i> </b> </p> <ul> <li>Knows how to motivate partners to sell our solutions.</li> <li>Have excellent time management skills and presentation skills. Is the go to expert for the technology or solution being presented.</li> <li>Strong high-level customer management relationship building, especially working with executives in lines of business, and sometime board level.</li> <li>High level of negotiation skills at high level customer management.</li> <li>Adept at advanced sales negotiations and positioning solution value under pricing pressures from customer IT and procurement professionals.- proactive presentation of value solutions</li> <li>Extensive partner organization intelligence and ability to work closely with multiple partners, to engage the client in business solutions.</li> <li>Uses financial-selling techniques with the client and company internal to position value and advance sales motions.</li> <li>Expertise in managing end- to-end sales processes in complex, large deals.</li> <li>Relevant knowledge of client's industry; keeps abreast of trends and lead discussions with IT on strategic directions and linking discussions.</li> <li>Strong knowledge of the company's breadth of solutions and engages specialist resources as needed.</li> <li>Ability to understand the customer's business issues and translate to the company's solutions.</li> <li>Ability to prioritize and drive strategic sales activity on a complex, large deal basis.</li> <li>Excels in competitive selling skills.</li> <li>Sell across platform and specialty.</li> </ul> <p> </p> <p><br></p></div></section>