UI developer Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p> <ul> <li>Compiles and distributes list of anticipated services and amenities to relevant departments.</li> <li>Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</li> <li>Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</li> <li>Follows up with guests to ensure their requests or problems have been met to their satisfaction.</li> <li>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</li> <li>Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li> <li>Writes down any comments, requests, suggestions and complaints received from guests during the day.</li> <li>Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.</li> <li>Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</li> <li>Works in coordination with all departments and ensures the flow of necessary information.</li> <li>Follows the VIP procedures and greets VIP guests and bid them farewell.</li> <li>Walks agency representatives and potential guests around the facility.</li> <li>Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</li> <li>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</li> <li>Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail.</li> <li>Responds to guest inquiry forms and all written suggestions, complaints etc.</li> <li>Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li> <li>Carries out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carries out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> At least a Bachelor`s Degree.</p> <ul> <li><strong>Experience: </strong>At least 4 years of experience in the industry.</li> <li><strong>Foreign Language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li> <li><strong>Courses and Training:</strong> Prior attendance in seminars and trainings related to the job.</li> <li><strong>Computer Literacy:</strong> MS Office applications, Front Office programmers (Fidelio, Opera etc.).</li> <li><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience.</li> <li>Instructs colleagues that are less experienced on how to address guests.</li> <li>Expected to use complex devices and equipment related to the job.</li> <li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p> <p>Compiles and distributes list of anticipated services and amenities to relevant departments.</p> <p>Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p> <p>Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p> <p>Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p> <p>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p> <p>Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>Writes down any comments, requests, suggestions and complaints received from guests during the day.</p> <p>Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.</p> <p>Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p> <p>Works in coordination with all departments and ensures the flow of necessary information.</p> <p>Follows the VIP procedures and greets VIP guests and bid them farewell.</p> <p>Walks agency representatives and potential guests around the facility.</p> <p>Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p> <p>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p> <p>Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail.</p> <p>Responds to guest inquiry forms and all written suggestions, complaints etc.</p> <p>Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p> <p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p> <p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p> <p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> At least a Bachelor`s Degree.</p> <p><strong>Experience: </strong>At least 4 years of experience in the industry.</p> <p><strong>Foreign Language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p> <p><strong>Courses and Training:</strong> Prior attendance in seminars and trainings related to the job.</p> <p><strong>Computer Literacy:</strong> MS Office applications, Front Office programmers (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience.</p> <p>Instructs colleagues that are less experienced on how to address guests.</p> <p>Expected to use complex devices and equipment related to the job.</p> <p>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and oversee your assigned station, ensuring all dishes are prepared to the highest quality standards and presented beautifully</p> <p>Lead, train, and support Commis Chefs and Demi Chefs de Partie, providing constructive feedback and fostering a culture of continuous improvement</p> <p>Execute advanced culinary techniques with precision and consistency, maintaining our signature style and standards</p> <p>Organize and manage food inventory for your station, including receiving deliveries, checking quality, and maintaining proper storage procedures</p> <p>Collaborate with the Head Chef and kitchen team to develop creative menu items and trial new dishes that align with our culinary vision</p> <p>Ensure all food safety, hygiene, and health regulations are strictly adhered to within your station</p> <p>Monitor food costs and portion control to optimize efficiency without compromising quality</p> <p>Maintain a clean, organized, and safe work environment, including equipment maintenance and workspace organization</p> <p>Coordinate timing and preparation to ensure dishes are ready for service at the right moment</p> <p>Communicate effectively with front-of-house staff to understand guest needs and ensure exceptional dining experiences</p> <p>Contribute to kitchen planning and problem-solving to enhance operational efficiency and team performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3-5 years of professional kitchen experience, with at least 2 years in a Chef de Partie or similar supervisory role</p> <p>Advanced culinary knowledge and technical expertise in food preparation, cooking techniques, and presentation</p> <p>Proven leadership and mentoring experience with the ability to train and motivate junior kitchen staff</p> <p>Strong organizational and time management skills with the ability to manage multiple tasks in a fast-paced environment</p> <p>Excellent attention to detail and commitment to maintaining consistent food quality standards</p> <p>Proficiency in food safety and health regulations compliance</p> <p>Demonstrated ability to work collaboratively as part of a passionate kitchen team</p> <p>Strong communication and interpersonal skills</p> <p>Experience with food cost management and inventory control</p> <p>Flexibility to work weekday and weekend shifts, including evenings</p><p></p></section>

Contracts Administrator<br> <br>Anglo Gold Ashanti acquired the Sukari gold mine in Egypt through the acquisition of Centamin plc in November 2024. Sukari is owned in partnership with the Egyptian Government.<br> <br>Sukari is located approximately 750km from Cairo and 25km from Marsa Alam on the Red Sea. First gold was poured in June 2009 and commercial production began in April 2010, making Sukari the first modern gold mine in Egypt, a country which in ancient times was a prolific producer of the precious metal. Sukari conducts both open-pit and underground mining operations, each employing specialised mining methods tailored to the orebody characteristics and operational requirements.<br> <br>The Role<br> <br>The Contracts Administrator is responsible for running end-to-end tender processes and drafting robust contracts to ensure the cost-effective and timely procurement of goods and services. Operating in strict accordance with corporate guidelines, policies, and supply procedures, this role ensures absolute data integrity and maintains a strict "zero tolerance" compliance policy for contractual records, filings, and rate verifications .<br> <br>Location: On-site in Marsa Alam Contract Type: Permanent, full-time Schedule: 20/10 working roster Compensation: Competitive salary and comprehensive benefits package <br>The Key Responsibilities<br> <br>Tendering & Awarding Coordination: Prepare, manage, and conduct the entire tender process, which includes standardizing bidding packages, executing thorough commercial evaluations, and compiling contractor assessment/recommendation reports for top management award approval. Contract Formulation & Drafting: Formulate and draft formal contracts, amendments, modifications, and commercial or contractual correspondence during contract implementation, ensuring seamless alignment with company policy. Compliance & Rate Monitoring: Review contract purchase order rates against verified contract values and Variation Orders (VOs). Maintain a strict "zero tolerance" policy for filing gaps, contractual deviation, or non-compliance. ERP Database Maintenance: Systematically update Enterprise Resource Planning (ERP) databases with specialized contract conditions, pricing metrics, and ensure all process documentation is properly archived within the centralized Supply System. Performance Reporting: Monitor vendor performance, drive service performance KPI reports, and run/discuss tracking registers for pending contract renewals, extensions, or terminations. Stakeholder Facilitation: Communicate effectively across teams, updating the procurement group on contract updates and interfacing with technical end-users regarding technical recommendations. <br>The Requirements<br>Education & Qualifications: A formal Bachelor’s Degree (BA) in Commerce, Engineering, or Law is required. Formal Quantity Surveying (QS) or legal training, Contract Management training, or Supply Chain studies are highly desirable assets. Experience: A minimum of 2 years of professional experience working directly in the same Contract Administrator position is required. Experience working within heavy industries—such as Mining, Oil & Gas, or Cement—is highly targeted. Knowledge & Skills: Expert contract drafting and formulation capabilities, with strong commercial and contractual negotiation skills. Advanced proficiency in the Microsoft Office bundle. Ability to manage multiple tasks across diverse contract categories, spot risks early, and offer proactive mitigation actions. Language Capabilities: Fluent English proficiency is required . Core Competencies: High energy and dynamism, decision-making and problem-solving focus, and the capacity to build positive relationships with key stakeholders outside the immediate supply team

<p><strong>Responsibilities</strong></p><ul><li>Provide technical support for various applications, troubleshooting and resolving issues in a timely manner.</li><li>Investigate and diagnose application errors, bugs, and performance issues.</li><li>Communicate technical solutions and workarounds clearly to end-users.</li><li>Manage and prioritize support tickets using a ticketing system.</li><li>Document technical procedures, solutions, and user guides.</li><li>Collaborate with development teams to escalate and resolve complex technical problems.</li><li>Monitor application performance and identify potential areas for improvement.</li><li>Assist in the implementation and deployment of new application features.</li><li>Maintain a high level of customer satisfaction through effective support.</li></ul><p><strong>Skills</strong></p><ul><li>Proficiency in using and supporting Zoho applications (CRM, Desk, Projects, Books, People).</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Detail-oriented with strong documentation skills.</li><li>Experience with ticketing systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.</li><li>1–3 years of experience in application support, technical support, helpdesk, or SaaS support roles.</li><li>Good understanding of Zoho applications such as Zoho CRM, Zoho Desk, Zoho Projects, Zoho Books, and Zoho People.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Ability to investigate issues and communicate solutions clearly to users.</li><li>Experience working with ticketing systems or support workflows.</li><li>Strong attention to detail and documentation discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple support requests simultaneously.</li><li>Fluency in English (Arabic is a plus).</li><li>Candidate must have their own laptop.</li><li>Must be a non-smoker (all types).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Us<p>Future Group has been a global leader in translation, localization, and language services since 1994. With operations across North and Latin America, Asia, Europe, and MEA, we deliver high-quality, technology-enabled solutions to clients worldwide.</p><br><p>We are looking for an experienced <strong>Learning Management System (LMS) Administrator</strong> to manage, support, and continuously improve our e-learning platform and ensure a seamless learning experience for users across the organisation.</p><br>Overview<p>The LMS Administrator will be responsible for configuring and maintaining the LMS platform, managing learning content and users, supporting system integrations, resolving technical issues, and producing learning reports.</p><br><p>This role requires strong technical and organisational skills, attention to detail, and the ability to collaborate effectively with learners, instructors, managers, vendors, and internal stakeholders.</p><br>Key Responsibilities<ul><li><p>Install, configure, and maintain the LMS platform in alignment with organisational learning objectives.</p><br></li><li><p>Customise the LMS interface, branding, settings, and functionality according to business requirements.</p><br></li><li><p>Manage system upgrades, patches, and security measures to maintain platform stability and data integrity.</p><br></li><li><p>Integrate the LMS with internal systems, including HRIS, CRM, and single sign-on solutions.</p><br></li><li><p>Implement and maintain Learning Tools Interoperability (LTI) standards to support content sharing and communication with external learning platforms.</p><br></li><li><p>Configure and manage e-commerce functionality, including payment gateway setup, integration, and troubleshooting for course monetisation.</p><br></li><li><p>Upload, organise, and maintain courses, modules, quizzes, assessments, and other learning materials.</p><br></li><li><p>Categorise and tag learning content accurately and ensure it is accessible to the appropriate users.</p><br></li><li><p>Ensure learning content complies with SCORM and xAPI standards.</p><br></li><li><p>Execute approved templates for defined learning paths.</p><br></li><li><p>Create and manage user accounts, roles, permissions, registrations, enrolments, and deactivations.</p><br></li><li><p>Support user onboarding and offboarding and assign appropriate access levels to learners, instructors, and managers.</p><br></li><li><p>Set up and manage multiple LMS branches or tenants for different organisational units, regional offices, or external clients.</p><br></li><li><p>Provide first-line technical support to learners, instructors, and administrators for login, course access, and other platform-related issues.</p><br></li><li><p>Diagnose and resolve technical problems and escalate complex issues to vendors or internal IT teams when required.</p><br></li><li><p>Create and maintain user guides, FAQs, and other LMS support documentation.</p><br></li><li><p>Generate and analyse reports covering learner progress, course completion, engagement, and training effectiveness.</p><br></li><li><p>Develop customised reports based on business and stakeholder requirements.</p><br></li><li><p>Implement and monitor security measures to protect sensitive user and learning data.</p><br></li><li><p>Maintain audit trails and accurate records of learning activities.</p><br></li><li><p>Communicate system updates, incidents, and changes clearly to relevant stakeholders.</p><br></li><li><p>Gather user feedback, identify improvement opportunities, and implement platform enhancements.</p><br></li><li><p>Stay informed about emerging e-learning technologies, LMS features, and instructional design best practices.</p><br></li></ul><p>Responsibilities may change to meet our evolving business needs.</p><br>What We’re Looking For<ul><li><p>Proven experience in LMS administration, configuration, or technical support.</p><br></li><li><p>Practical knowledge of LMS user management, course administration, roles, permissions, and enrolment processes.</p><br></li><li><p>Experience managing digital learning content, courses, quizzes, assessments, and learning paths.</p><br></li><li><p>Good understanding of SCORM, xAPI, and LTI standards.</p><br></li><li><p>Familiarity with system integrations, including HRIS, CRM, SSO, APIs, and third-party learning platforms.</p><br></li><li><p>Experience creating LMS reports and analysing learner progress, completion, and engagement data.</p><br></li><li><p>Strong technical troubleshooting and problem-solving skills.</p><br></li><li><p>Understanding of user data protection, system security, audit trails, and access controls.</p><br></li><li><p>Strong organisational skills with excellent attention to detail.</p><br></li><li><p>Ability to manage multiple tasks and communicate effectively with technical and non-technical stakeholders.</p><br></li><li><p>Strong written and verbal communication skills in English.</p><br></li><li><p>A continuous-improvement mindset with a strong focus on platform stability and user experience.</p><br></li></ul>Desirable<ul><li><p>Experience configuring e-commerce functionality and payment gateways within an LMS.</p><br></li><li><p>Experience setting up and managing multiple LMS branches or tenants.</p><br></li><li><p>Familiarity with common corporate LMS platforms such as Moodle, Cornerstone, SuccessFactors Learning, or Docebo.</p><br></li><li><p>Understanding of instructional design principles and e-learning best practices.</p><br></li><li><p>Experience supporting learning platforms used across multiple regions or organisational units.</p><br></li></ul>Work Conditions<ul><li><p><strong>Model:</strong> Hybrid, with a combination of onsite and remote work.</p><br></li><li><p><strong>Working days:</strong> Monday to Friday.</p><br></li><li><p><strong>Location:</strong> Maadi.</p><br></li></ul>Benefits<ul><li><p>Competitive salary and attractive financial package.</p><br></li><li><p>Social and medical insurance.</p><br></li><li><p>Hybrid working conditions and flexible working arrangements where applicable.</p><br></li><li><p>Opportunities for professional development and career progression within a global organisation.</p><br></li></ul>Apply Today<p>If you are passionate about learning technology and creating reliable, seamless digital learning experiences, we want to hear from you.</p><br><p>Join Future Group and help us strengthen and continuously improve our global learning ecosystem. We are an equal-opportunity employer and welcome diversity across our workforce.</p><br> </div>

<p>•&nbsp;Provide first-line IT support to ODP employees, customers, and government authorities.</p><p>•&nbsp;Receive, troubleshoot, and resolve IT incidents and service requests within the agreed service levels (SLAs).</p><p>•&nbsp;Install, configure, and maintain computers, laptops, printers, and peripheral devices.</p><p>•&nbsp;Configure and manage user accounts, permissions, and access rights.</p><p>•&nbsp;Monitor, prioritize, and manage the IT ticketing system while ensuring timely follow-up and resolution.</p><p>•&nbsp;Perform routine health checks for IT systems and proactively identify potential issues.</p><p>•&nbsp;Support basic network connectivity troubleshooting and escalate complex issues when required.</p><p>•&nbsp;Maintain accurate IT asset inventory and lifecycle records.</p><p>•&nbsp;Prepare technical documentation, operational procedures, and periodic performance reports.</p><p>Ensure compliance with IT policies, security standards, and operational procedures</p><p></p>

<h3><strong>What you will do in the first three months:</strong></h3><ul><li>Follow an individual development plan with your supervisor and improve your skills based on that plan</li><li>Participate in writing the application’s business logic and covering it with tests</li><li>Expand the rich user interface and offer ideas for improving it</li><li>Develop data schemas and integrate with third-party services</li><li>Optimize heavily loaded parts of the application and deal with security vulnerabilities</li><li>Become a member of a team of professionals to achieve quality results efficiently.</li></ul><h3><strong>What we offer:</strong></h3><ul><li>Long-term career stability with a competitive salary paid in USD.</li><li>Conditions for steady career development.</li><li>Development supported by dedicated mentors and a variety of programs focused on expertise and innovation.</li><li>Private medical insurance provided after successful completion of the probationary period</li><li>A well-equipped and cozy office supports comfort and productivity across all project stages.</li><li>Welcoming atmosphere and a friendly corporate culture.</li></ul>

<p>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!</p><p><b>THE ROLE</b></p><p>You run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.</p><p><b>WHAT YOU LL DO</b></p><ul><li>Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns</li><li>Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback</li><li>Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly</li><li>Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer</li><li>Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance</li><li>Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment</li><li>A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling</li><li>The judgement to know which cases resolve at first contact and which must go to a specialist</li><li>A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures</li><li>Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe a customer s problem solved in one contact is worth more than ten polished replies</li><li>You d rather fix the reason cases escalate than clear the queue and move on</li><li>You coach in the moment, because the team is only as good as its last hard call</li><li>You want to build the front line a bank is judged by</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><p><strong>Overall Hotel Operations</strong></p><ul><li>Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.</li><li>Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.</li><li>Act as the primary operational point of contact in the absence of the General Manager.</li><li>Drive collaboration and communication between departments to deliver seamless guest journeys.</li></ul><p><strong>Food &amp; Beverage Operations</strong></p><ul><li>Oversee all Food &amp; Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.</li><li>Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.</li><li>Monitor F&amp;B performance, service standards, and guest satisfaction while driving revenue opportunities.</li></ul><p><strong>Rooms, Front Office &amp; Guest Experience</strong></p><ul><li>Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.</li><li>Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.</li><li>Champion personalized service and experiential hospitality throughout the guest journey.</li></ul><p><strong>Engineering, Maintenance &amp; Security</strong></p><ul><li>Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.</li><li>Ensure preventative maintenance programs are in place and adhered to.</li><li>Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</li></ul><p><strong>Financial &amp; Commercial Performance</strong></p><ul><li>Support the General Manager in managing departmental budgets, forecasts, and P&amp;L performance.</li><li>Monitor labor costs, operating expenses, and productivity across departments.</li><li>Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</li></ul><p><strong>Team Leadership &amp; People Development</strong></p><ul><li>Ensure appropriate staffing levels, scheduling, and workforce planning.</li><li>Foster a positive, inclusive, and performance-driven culture aligned with Our Habitas values.</li><li>Support recruitment, onboarding, training, and development initiatives.</li></ul><p><strong>Health, Safety &amp; Compliance</strong></p><ul><li>Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.</li><li>Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.</li><li>Conduct regular inspections, audits, and risk assessments.</li></ul><p><strong>Brand, Culture &amp; Sustainability</strong></p><ul><li>Embed sustainability, wellness, and community engagement into daily operations.</li><li>Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</li></ul><p><strong>Key Skills &amp; Competencies</strong></p><ul><li>Strong multi-departmental hotel operations leadership.</li><li>Proven ability to manage diverse teams and complex operations.</li><li>Solid financial and commercial acumen.</li><li>Guest-centric mindset with high emotional intelligence.</li><li>Strong organizational, communication, and problem-solving skills.</li><li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 7 10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li><li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li><li>Strong background in Food &amp; Beverage combined with rooms and hotel operations exposure.</li><li>Fluent in English</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join Us</p><p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. Role Purpose</p><p>About the Role We are looking for a Cyber Security Assurance Senior Specialist to join our team and play a key role in ensuring the security of Vodafone s digital environment. This role is responsible for conducting penetration testing, vulnerability analysis, and security assurance activities across web applications, mobile platforms, networks, and cloud environments. As a Cyber Security Assurance Senior Specialist, you will work closely with technical teams and business stakeholders to identify, assess, and mitigate security risks while ensuring compliance with Vodafone s cyber security policies and standards.</p><p>Job Responsibilities</p><ul><li>Conduct penetration testing on web applications, networks, mobile applications, and cloud environments to identify vulnerabilities and security weaknesses.</li><li>Perform vulnerability analysis and provide remediation recommendations to enhance security posture.</li><li>Ensure secure acceptance of new nodes and technologies by validating compliance with Vodafone s security policies and industry standards.</li><li>Perform regular security assurance activities on existing systems and applications to maintain continuous compliance and protection against emerging threats.</li><li>Participate in risk assessments for new projects, providing a security assurance perspective to ensure risks are identified and mitigated early in the development cycle.</li><li>Collaborate with Vodafone technical teams and business units to address and remediate penetration testing findings effectively.</li><li>Stay up to date with emerging security threats, vulnerabilities, and industry best practices, applying them to improve security assurance processes.</li></ul><p>Not a perfect fit?</p><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>Core competencies, knowledge, and experience</p><p>Key activities</p><ul><li>Follow internal delivery processes to deliver cyber security programs requirements in alignment with global/local policies.</li><li>Ensure delivery of projects on time and within allocated budget.</li><li>Ensure that all streams running on the right track and fulfilling their main objectives.</li><li>Issue reports for running streams to Cyber Security and Technology Management</li><li>Manages building proper interface with different vendors.</li><li>Ensure projects and activities delivery with vendors on time and within allocated budget</li></ul><p>Strong knowledge of security frameworks such as MITRE ATT&amp;CK , NIST and CIS.</p><p>Familiarity with hardening configurations for different environments (servers, databases, applications, etc.).</p><p>Experience in risk assessment and providing security recommendations in line with business requirements.</p><p>Ability to work collaboratively with cross-functional teams to address and mitigate security vulnerabilities.</p><p>Strong analytical and problem-solving skills, with the ability to communicate complex security issues to technical and non-technical stakeholders.</p><p>Relevant certifications are a plus ( OSCP, eWPTX, eCPPT, or similar ).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Conduct penetration testing on web applications, networks, mobile applications, and cloud environments to identify vulnerabilities and security weaknesses.</li><li>Perform vulnerability analysis and provide remediation recommendations to enhance security posture.</li><li>Ensure secure acceptance of new nodes and technologies by validating compliance with Vodafone s security policies and industry standards.</li><li>Perform regular security assurance activities on existing systems and applications to maintain continuous compliance and protection against emerging threats.</li><li>Participate in risk assessments for new projects, providing a security assurance perspective to ensure risks are identified and mitigated early in the development cycle.</li><li>Collaborate with Vodafone technical teams and business units to address and remediate penetration testing findings effectively.</li><li>Stay up to date with emerging security threats, vulnerabilities, and industry best practices, applying them to improve security assurance processes.</li><li>Follow internal delivery processes to deliver cyber security programs requirements in alignment with global/local policies.</li><li>Ensure delivery of projects on time and within allocated budget.</li><li>Ensure that all streams running on the right track and fulfilling their main objectives.</li><li>Issue reports for running streams to Cyber Security and Technology Management</li><li>Manages building proper interface with different vendors.</li><li>Ensure projects and activities delivery with vendors on time and within allocated budget</li><li>Strong knowledge of security frameworks such as MITRE ATT&amp;CK , NIST and CIS.</li><li>Familiarity with hardening configurations for different environments (servers, databases, applications, etc.).</li><li>Experience in risk assessment and providing security recommendations in line with business requirements.</li><li>Ability to work collaboratively with cross-functional teams to address and mitigate security vulnerabilities.</li><li>Strong analytical and problem-solving skills, with the ability to communicate complex security issues to technical and non-technical stakeholders.</li><li>Relevant certifications are a plus ( OSCP, eWPTX, eCPPT, or similar ).</li></ul><p></p></section>

<p>Collaborate with IT/business teams to ensure that the tools are configured to meet the needs of the organization, following ITIL processes. Work with stakeholders to define requirements and design workflows within the ITSM tools. Continuously evaluate the performance and effectiveness of ITSM tools and identify areas for improvement. Optimize processes within the ITSM platform to ensure maximum efficiency in incident, problem, change, and service request management. Implement automation and custom reporting to streamline operations and improve service delivery. Provide training and support to end-users and IT/business staff on how to use the ITSM tools effectively. Create user documentation, guides, and knowledge base articles related to tool usage. Troubleshoot any issues related to the tool and provide timely resolutions to users. Responsible for the integration of ITSM tools with other enterprise systems (e.g., monitoring tools, asset management, identity management systems). Collaborate with development teams to ensure seamless data flow and alignment between ITSM tools and other IT management systems. Ensure the accuracy and integrity of data within the ITSM tool. Ensure that SLAs, workflows, and escalation paths are correctly configured to support service level objectives. Manage user access and permissions within the ITSM tools to ensure appropriate security and compliance. Perform regular system maintenance, upgrades, and patches to ensure that the ITSM tool remains secure and functional. Ensure that the ITSM tool is in compliance with industry standards, best practices, and organizational policies. Promote ITIL-aligned practices within the tool to ensure effective service delivery and management. Provide configuration, integration, and management of ITSM tools to ensure that they support the organization's needs and workflows.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru0019s degree in information technology, Computer Science, Business Analytics, or a related field (or equivalent work experience).</li><li>2-6 years of experience in data analysis, business analysis, or IT service management.</li><li>Experience working with ITSM tools and platforms (e.g., ServiceNow, BMC Remedy, Jira) to track and report on IT services.</li><li>Familiarity with ITIL processes, particularly in service management, incident management, and SLA management.</li><li>Proven experience in creating reports and dashboards for management and business stakeholders.</li><li>Proficiency with data analysis tools and techniques (e.g., Excel, Power BI, Tableau).</li><li>Strong analytical skills with the ability to interpret complex data sets and identify actionable insights.</li><li>Knowledge of SQL or other database query languages is a plus.</li><li>ITIL Foundation certification (preferred).</li><li>Additional certifications in data analysis or business intelligence (e.g., Microsoft Certified: Data Analyst Associate) are a plus.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for a detail-oriented and analytical IT Digital &amp; Support Analyst to join our organization in Cairo, Egypt. In this role, you will serve as a critical support resource, providing technical assistance and digital solutions to our users while maintaining organized systems and efficient workflows. The ideal candidate will combine strong technical knowledge with excellent customer service skills, ensuring that all IT-related issues are resolved promptly and professionally. Provide first-line and second-line technical support to end-users via phone, email, and remote support tools Troubleshoot hardware, software, and network connectivity issues with a systematic and analytical approach Manage and prioritize support tickets using ticketing systems, ensuring timely resolution and documentation Install, configure, and maintain operating systems, applications, and digital tools across multiple platforms Perform system diagnostics and analyze technical problems to identify root causes and implement solutions Maintain detailed records of all support activities, resolutions, and user interactions for quality assurance Assist with user onboarding and provide training on IT systems, applications, and digital best practices Monitor system performance and proactively identify potential issues before they impact users Collaborate with IT team members to resolve complex technical challenges and share knowledge Stay organized by managing multiple support requests simultaneously while maintaining service quality standards Support the implementation and customization of digital tools and applications across the organization</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Education Bachelor s degree in Engineering, Computer Science, IT, or a related discipline.</p><p>Experience Minimum 5 years in IT support and/or application development. Hands-on experience with Microsoft 365 and Power Platform. Corporate or industrial support background is preferred.</p><p>Technical Skills Strong knowledge of Microsoft 365 administration and Power Platform development. Basic understanding of SQL and databases. Familiarity with mobile app design, API integrations, ticketing systems, and networking fundamentals.</p><p>Soft Skills Strong analytical and problem-solving abilities. Effective communication with both technical and non-technical users. Ability to manage multiple priorities independently. Willingness to travel between sites. Fluent in written and spoken English.</p><p>Preferred Qualifications Microsoft certifications (Power Platform, Azure, M365). Experience in manufacturing or multi-site environments. Knowledge of ERP systems such as SAP or Microsoft Dynamics. Basic cybersecurity awareness.</p><p>Core Competencies Business-focused mindset. Strong customer service orientation. Commitment to innovation and continuous improvement. Accountability and ownership.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are hiring a Technical Support Agent to support employees with day-to-day IT issues in a modern, cloud-based workplace. In this role, you will be the first point of contact for technical questions and will help users resolve common problems related to their accounts, laptops, email, and workplace software. You will work closely with users to diagnose issues, provide solutions, and escalate more complex problems to senior IT teams when necessary. This role is ideal for someone with IT support or helpdesk experience who enjoys helping people solve technical problems.</p><p>What You'll Do:</p><ul><li>Act as the first point of contact for IT support requests via ticket, email, or phone</li><li>Troubleshoot common issues related to user accounts, laptops, and workplace tools</li><li>Help employees with login problems, password resets, and access to systems</li><li>Support email issues and basic software troubleshooting</li><li>Assist with laptop setup, configuration, and device management</li><li>Document issues and solutions in the support ticket system</li><li>Escalate more complex issues to a higher-level/dev team when needed</li><li>Provide a friendly, service-oriented support experience</li></ul><p>Technical Environment: Experience with the following is desirable for this role:</p><ul><li>Microsoft 365</li><li>Email systems such as Outlook / Exchange</li><li>User account and identity management</li><li>Device management tools (e.g., Intune / MDM)</li><li>Windows and macOS troubleshooting</li></ul><p>What We Offer:</p><ul><li>100% remote work</li><li>Collaborative and supportive global environment</li><li>Exposure to international clients</li><li>Opportunities for growth and development</li></ul><p>Ideal Work Setup:</p><ul><li>System: Windows 10 or above (32-bit) or MacBook (no Chromebook, Linux, or desktop)</li><li>RAM: Minimum 8GB</li><li>Processor: Intel Core i5 or higher</li><li>Internet: 40-50 Mbps (download), 30 Mbps (upload)</li><li>Equipment: Wired headset</li><li>Environment: Quiet, distraction-free workspace</li></ul><p>IMPORTANT NOTES!</p><p>Influx never asks candidates to make any payment throughout the entire recruitment process.Successful candidates will be contacted only through email ending with @influx.com. Apply Here</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We re Looking For:</p><ul><li>Native or near-native in German (min. C1) &amp; professional proficiency in English (MUST), both spoken &amp; written</li><li>2-5 years of experience in IT Support, Helpdesk, or Service Desk roles</li><li>Experience supporting end users in a business environment</li><li>Familiarity with ticketing or IT support systems</li><li>Hands-on and working experience of Microsoft Exchange tools, environment, and solutions such as Intune, Active Directory, etc.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales &amp; Marketing<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 11, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Where you fit In</b></p><br><p>Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.</p><br><p>As Lubricants Technical Advisor, you will be expected to provide first line technical advice to direct accounts, industrial and indirect customers, and Shell Sales force on the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage, and to trouble shoot any technical issues.</p><br><p><b>What’s the role?</b></p><br><p>In your role as the Lubricants Technical Advisor (LTA) you will use your techno-commercial skills to provide support on highly complex technical issues to key accounts for business retention, securing close top partnership with key customers and prospects at high level as well as with their key stakeholders through differentiating offers and solutions:</p><br><ul><li><p>Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for approximately. 95% of all front-line technical issues</p><br></li><li><p>Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues</p><br></li><li><p>Manage any complex complaint or issue coming from key customers (Platinum, global priority OEM) providing satisfying customer solution and clear constructive feedback internally as good learning case</p><br></li><li><p>Thanks to own high technical, overall sector <span>product/application/process</span> expertise, be able to deliver valuable input and Shell product and services selection to key customers, to improve sensitively their production process, increasing Shell Technology image and business opportunity</p><br></li><li><p>Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front-line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation</p><br></li><li><p>You also will drive top and bottom-line growth through deep involvement in key account prospecting and cross/up selling activities with a premium acceleration focus providing the right claims and reasons to believe:</p><br></li><li><p>Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy.</p><br></li><li><p>Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products</p><br></li><li><p>Drive x/up-sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required</p><br></li><li><p>Develop and deliver appropriate lubricants training to direct Shell Sales staff to develop their <span>product-application-services</span> expertise</p><br></li><li><p>Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines to provide proven Technology Leadership or Value Led examples</p><br></li><li><p>You will be part of the services monetization journey by introducing and growing our technical services as a new revenue stream through our current active CVP`s in addition to creating new ones to expand our services portfolio</p><br></li></ul><p><b>What we need from You</b></p><br><ul><li><p>Degree (e.g. BEng) –engineering, preferably mechanical, or comparable technical background skills</p><br></li><li><p>Proven 5-8 years working experience in relevant industries</p><br></li><li><p>Good Sector and application technical knowledge to be able to understand customer`s critical needs&nbsp;</p><br></li><li><p>Evidence for good commercial acumen, Experience in a customer facing role (eg front line sales) is beneficial.</p><br></li><li><p>Knowledge in Vibration, Ultrasound and/or thermography inspections will be considered.</p><br></li><li><p><span>Self-committing,</span> balancing own learning from others internally and giving technical support externally</p><br></li><li><p>Having the ability to distil complex information and to communicate clearly and concisely to others</p><br></li><li><p>Managing relationships with key customers and their stakeholders</p><br></li><li><p>Delivers results – accountability. Clear results orientation and capacity to manage self-performance</p><br></li><li><p>Competence in problem solving, good decision-making skills and ability to find solutions to day-to-day issues</p><br></li><li><p>Able to maintain high volumes of contacts, with quick and accurate turnaround time</p><br></li><li><p>Demonstrates interpersonal sensitivity and communication (written and verbal) skills</p><br></li><li><p>Solution development and creative problem solving</p><br></li><li><p>Successful integration for collaborative development and implementation with global, regional &amp; local teams.</p><br></li><li><p>Good English skill level</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p> <h4>What you will do</h4> <li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li> <li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li> <li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li> <li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li> <li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li> <li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li> <li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li> <li>Coach, guide, and follow up with specialty leasing executives and administrative staff to ensure performance standards, target achievement, and professional development.</li> <h4>Required skills to be successful</h4> <li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li> <li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li> <li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li> <li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li> <li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li> <li>Excellent communication, relationship management, and stakeholder engagement skills.</li> <li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li> <li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li> <li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li> <li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li> <li>Bilingual proficiency in Arabic and English is preferred.</li> <li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Overview of the role:</h4> <p>Support the commercial property management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with leasing, facilities management, finance, and development teams to optimize long-term asset performance and value.</p> <h4>What you will do:</h4> <li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li> <li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li> <li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li> <li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li> <li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with finance and relevant stakeholders.</li> <li>Coordinate with facilities management and operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li> <li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li> <li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li> <li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li> <h4>Required skills to be successful:</h4> <li>10+ years of experience in commercial property management, asset management, facilities management, real estate operations, or mixed-use developments, with at least 3 years in a leadership role.</li> <li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li> <li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li> <li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li> <li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li> <li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, leasing, facilities management, finance, and operations teams.</li> <li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li> <h4>What equips you for the role:</h4> <li>Bachelor's degree in mechanical engineering, electrical engineering, or a related engineering discipline.</li> <li>Professional certifications in property management, facilities management, asset management, or project management are considered an advantage.</li> <li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li> <li>Good understanding of local regulations, health and safety requirements, and statutory compliance for commercial properties.</li> <li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li> <li>Excellent command of English, both written and spoken.</li> <li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The QA/QC Manager is pivotal in ensuring construction quality and compliance across projects, directly protecting the company's investment by minimizing defects and rework costs. The role demands mastery of the Quality Management System, leadership in monitoring various entities' compliance, and strategic execution of continuous improvement initiatives tailored to project specifications and standards. Success in this position involves effective collaboration with project teams, supervision consultants, and contractors, alongside robust documentation management and regulatory adherence, ultimately culminating in seamless project handover and client satisfaction.</p> <h4>What you will do</h4> <strong>Quality Management System</strong><br> <ul> <li>Develop, implement, and maintain the Quality Management System (QMS) across assigned projects in accordance with company procedures and international quality standards.</li> <li>Ensure successful implementation of QMS across all assigned projects.</li> </ul> <strong>Supervision and Evaluation</strong><br> <ul> <li>Monitor and evaluate the performance of Supervision Consultants to ensure effective quality control, timely inspections, contract compliance, and proper administration of quality processes.</li> <li>Hire good calibres for the supervision team and enhance documentation cycle and quality of submittals.</li> <li>Increase quality audits and ensure compliance with company policies, health & safety requirements, environmental regulations, Egyptian Building Codes, and applicable international quality standards.</li> </ul> <strong>Contractor Compliance</strong><br> <ul> <li>Monitor Contractors' compliance with approved drawings, technical specifications, method statements, Egyptian Codes, and contractual requirements.</li> <li>Reduce rejected or approved with comments submissions and ensure reduction in recurring quality defects through continuous improvement initiatives.</li> </ul> <strong>Documentation Management</strong><br> <ul> <li>Manage the complete QA/QC documentation cycle ensuring proper recording, tracking, filing, and retrieval of all quality records.</li> <li>Ensure documentation compliance rate and audit readiness.</li> <li>Review and monitor Inspection Requests (IRs), Material Inspection Requests (MIRs), Method Statements, Material Submittals, RFIs, Mock-ups, and Testing Reports.</li> <li>Review, monitor, and ensure timely closure of Non-Conformance Reports (NCRs), Corrective Action Requests (CARs), Preventive Actions, and Quality Observations.</li> </ul> <strong>Project Collaboration</strong><br> <ul> <li>Participate in project milestone inspections, snagging, de-snagging, practical completion, and final handover processes.</li> <li>Ensure snag closure rate before handover and compliance with company quality objectives.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proficiency in quality management systems and document control processes.</li> <li>Strong command of Microsoft Office and AutoCAD.</li> <li>Excellent analytical and reporting skills.</li> <li>Leadership and people development.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Bachelor’s degree in civil engineering or architectural engineering.</li> <li>Minimum 10 years of progressive experience in Quality Assurance & Quality Control within the construction or real estate development industry.</li> <li>Proven experience delivering large-scale residential, commercial, mixed-use, and infrastructure developments in Egypt.</li> <li>Extensive knowledge of Egyptian Building Codes, construction specifications, and international quality standards.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the Role</h4> <p>The Digital Marketing Manager is responsible for planning and executing a comprehensive digital marketing strategy that raises brand awareness and drives sales for the Al-Futtaim Group Real Estate & CFC brands. Reporting to the Head of Marketing, the manager will lead the digital performance management, overseeing digital channels and social media optimization. The role requires aligning strategies with the regional team and handling coordination with digital agencies, ensuring a strong digital presence and technological innovation in the real estate sector.</p> <h4>What You Will Do</h4> <strong>Strategy Development and Management</strong><br> <li>Responsible for planning, developing, implementing and managing the digital marketing strategy that promotes our brand awareness and generates sales.</li> <li>Prepare and manage the digital marketing budget.</li> <li>Build the digital marketing road map.</li> <li>Achieve the set digital marketing plan while aligning with annual marketing objectives.</li> <li>Best use of budget; cost versus benefit value.</li> <strong>Performance and Optimization</strong><br> <li>Oversee and promote the company's digital platforms, channels and social media accounts.</li> <li>Ensure brands are fully optimized and managed properly (SEO/SEM).</li> <li>Monitor and evaluate competition digital work.</li> <li>Increase the number of followers on all our social media pages.</li> <li>Deliver regular reports on the real estate industry digital marketing activities.</li> <li>Increase visitation, time on site and delivery of best practice agreed in digital plan.</li> <strong>Coordination and Agency Management</strong><br> <li>Align with the regional digital marketing team to ensure brand consistency.</li> <li>Comply with the regional branding strategy.</li> <li>In charge of digital agencies tenders procedures when needed.</li> <li>Coordinate digital work with digital agencies.</li> <li>Perform digital media buying when needed.</li> <li>Ensure efficiency of agency campaign outcomes and savings on media buying.</li> <strong>Team Development and Communication</strong><br> <li>Manage and develop the digital marketing executive.</li> <li>Assist marketing team on technical related requirements from the media agency.</li> <li>Development of the marketing executive technically.</li> <li>Maintain smooth daily line of communication with digital agencies.</li> <strong>Performance Measurement and Technological Advancement</strong><br> <li>Measure ROIs and set KPIs for digital campaigns.</li> <li>Evaluate effectiveness of plans with ROI and delivery of KPI metrics.</li> <li>Stay up-to-date with digital technology developments and real estate digital marketing and industry updates.</li> <li>Introduce new technologies to our plan if and when seen needed.</li> <h4>Required Skills to Be Successful</h4> <li>Strong digital marketing experience and strategy development.</li> <li>Proficiency in media buying and SEO/SEM optimization.</li> <li>Excellent interpersonal and negotiation skills.</li> <li>Ability to manage and develop a digital marketing team.</li> <h4>What Qualifies You for the Role</h4> <li>Bachelor's degree in Commerce, Arts, or a marketing-related major.</li> <li>Minimum 5-7 years of experience in digital marketing.</li> <li>Proficiency in MS Office and Mac.</li> <li>Experience with media buying and digital marketing tools.</li> <li>Skills in Adobe Photoshop and Illustrator are a plus.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Manager<br><b>Job Description &amp; Summary</b><br>PwC is seeking a PMIS Business Analyst to support large-scale capital projects and infrastructure programs in designing and implementing enterprise Project Management Information Systems (PMIS).<br>The role focuses on aligning project controls, PMO governance, and digital platforms (e.g., Primavera Unifier, P6, ERP integrations) to enable effective cost, schedule, risk, and contract management across complex portfolios.<br><b>Key Responsibilities</b><br><b>Business Analysis &amp; Requirements</b><br>• Elicit, analyze, and document business requirements through workshops, interviews, and process reviews<br>• Translate business needs into functional and non-functional system requirements<br>• Develop and maintain documentation such as BRDs, SRS, user stories, process maps, and solution design documents<br>• Perform gap analysis between current and future-state processes<br><b>PMIS Design &amp; Configuration</b><br>• Support and/or lead configuration of PMIS platforms (e.g., Primavera Unifier, P6, Aconex, CostOS)<br>• Design workflows, business processes, cost templates, and approval structures<br>• Define data structures, forms, and governance frameworks<br>• Support deployment of PMIS across projects and departments<br><b>System Integration &amp; Data Management</b><br>• Coordinate integrations between PMIS and enterprise systems (ERP, scheduling tools, document management systems)<br>• Support data migration, validation, and quality assurance<br>• Ensure data accuracy, governance, and compliance standards<br><b>Testing &amp; Deployment</b><br>• Develop test scenarios and support system testing<br>• Lead or support User Acceptance Testing (UAT)<br>• Manage defect tracking and resolution coordination<br>• Support go-live activities and stabilization<br><b>Reporting &amp; Performance Insights</b><br>• Define and develop dashboards and KPIs (e.g., Power BI or native PMIS reporting tools)<br>• Support executive and operational reporting needs<br>• Ensure alignment of reporting structures with governance frameworks<br><b>Stakeholder &amp; Vendor Management</b><br>• Act as liaison between business users, IT teams, and external vendors<br>• Support vendor coordination and issue resolution<br>• Facilitate workshops and governance meetings<br>• Provide advisory support on PMIS best practices<br><b>Adoption &amp; Continuous Improvement</b><br>• Support change management and user onboarding<br>• Develop and deliver user training sessions<br>• Identify opportunities for system enhancements and process optimization<br>• Contribute to digital transformation initiatives<br><b>Systems &amp; Tools Exposure (One or More)</b><br>• Oracle Primavera Unifier<br>• Primavera P6 EPPM<br>• Aconex<br>• CostOS<br>• ERP systems (SAP, Oracle, MS Dynamics, etc.)<br>• Reporting tools (Power BI, BI platforms)<br><b>Core Competencies</b><br>• Strong business analysis and documentation skills<br>• Understanding of project lifecycle and project controls (cost, schedule, change, risk)<br>• Process mapping and governance alignment<br>• Analytical and problem-solving mindset<br>• Stakeholder communication and facilitation skills<br>• Understanding of system configuration concepts<br>• Attention to detail and data accuracy<br><b>Qualifications</b><br>• Bachelor's degree in Engineering, Construction Management, Information Systems, Business, or related field<br>• Relevant certifications are advantageous (PMP, CBAP, Primavera certifications, Agile, ITIL, etc.)<br><b>Experience &amp; Skills</b><br><ul><li>5+ years' experience in PMIS, project controls, or capital project digital transformation.</li><li>Experience with Primavera Unifier, Primavera P6, or equivalent PMIS platforms.</li><li>Strong understanding of cost control, scheduling, change management, contracts, and risk processes.</li><li>Experience working with ERP integrations and enterprise reporting environments.</li><li>Strong stakeholder management and workshop facilitation skills.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends {+ 25 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>