UI developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group , dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada .<br> We specialize in building strong, long-term partnerships between skilled professionals and innovative companies.<br> Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.<br> Currently, we are hiring a Microsoft Dynamics 365 Senior Techno-Functional Consultant for one of our partner organizations in KSA , offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.<br> The Microsoft Dynamics 365 Senior Functional Consultant is responsible for managing, enhancing, and optimizing the Dynamics 365 platform across all departments.<br> The role ensures business alignment, drives continuous improvement, and leads integration efforts with other core systems such as CarPro, Salesforce, MuleSoft, and the Data Warehouse.<br> This position combines technical expertise with business process knowledge to deliver scalable, efficient, and user-centric solutions that support the organization's digital transformation goals.<br> Key Responsibilities Manage and support the overall Dynamics 365 environment, ensuring stability, functionality, and alignment with business needs.<br> Collaborate with stakeholders to identify enhancement opportunities, gather requirements, and implement effective solutions.<br> Work with internal teams and external partners to deploy new modules and system features.<br> Ensure proper system configuration, data integrity, and security controls.<br> Lead integrations between Dynamics 365 and other enterprise platforms (CarPro, Salesforce, MuleSoft, and the Data Warehouse).<br> Conduct gap analysis and develop improvement plans to optimize business processes.<br> Provide end-user training, documentation, and post-deployment support.<br> Oversee change management, testing, and release management activities.<br> Ensure compliance with IT policies, data governance, and audit requirements.<br> Act as the subject matter expert (SME) on Dynamics 365 applications and related business processes.<br> Bachelor's degree in Information Systems, Computer Science, or Business Administration.<br> 7+ years of experience implementing and managing Microsoft Dynamics 365 (Finance, Operations, or CRM).<br> Hands-on experience integrating Dynamics 365 with third-party systems and APIs.<br> Preferred certifications: Microsoft Certified Dynamics 365 Functional Consultant or Solution Architect.<br> Strong analytical, problem-solving, and project management skills.<br> Excellent communication and stakeholder engagement abilities.<br> Fluent in both Arabic and English.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group , dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada .<br> We specialize in building strong, long-term partnerships between skilled professionals and innovative companies.<br> Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.<br> Currently, we are hiring a Microsoft Dynamics 365 Senior Techno-Functional Consultant for one of our partner organizations in KSA , offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.<br> The Microsoft Dynamics 365 Senior Functional Consultant is responsible for managing, enhancing, and optimizing the Dynamics 365 platform across all departments.<br> The role ensures business alignment, drives continuous improvement, and leads integration efforts with other core systems such as CarPro, Salesforce, MuleSoft, and the Data Warehouse.<br> This position combines technical expertise with business process knowledge to deliver scalable, efficient, and user-centric solutions that support the organization's digital transformation goals.<br> Key Responsibilities Manage and support the overall Dynamics 365 environment, ensuring stability, functionality, and alignment with business needs.<br> Collaborate with stakeholders to identify enhancement opportunities, gather requirements, and implement effective solutions.<br> Work with internal teams and external partners to deploy new modules and system features.<br> Ensure proper system configuration, data integrity, and security controls.<br> Lead integrations between Dynamics 365 and other enterprise platforms (CarPro, Salesforce, MuleSoft, and the Data Warehouse).<br> Conduct gap analysis and develop improvement plans to optimize business processes.<br> Provide end-user training, documentation, and post-deployment support.<br> Oversee change management, testing, and release management activities.<br> Ensure compliance with IT policies, data governance, and audit requirements.<br> Act as the subject matter expert (SME) on Dynamics 365 applications and related business processes.<br> Bachelor's degree in Information Systems, Computer Science, or Business Administration.<br> 7+ years of experience implementing and managing Microsoft Dynamics 365 (Finance, Operations, or CRM).<br> Hands-on experience integrating Dynamics 365 with third-party systems and APIs.<br> Preferred certifications: Microsoft Certified Dynamics 365 Functional Consultant or Solution Architect.<br> Strong analytical, problem-solving, and project management skills.<br> Excellent communication and stakeholder engagement abilities.<br> Fluent in both Arabic and English.<br></span> </div>

<p>We are looking for this position someone with an analytical mindset to join our team to work in a friendly analytics department. Here you can participate in finding insights, researching and processing large amounts of data, interacting with end-users, the business analysis of new requests, as well as demonstrating your leadership skills.</p><p></p><h3>Essential Duties and Responsibilities</h3><ul><li><p>Identify and define business needs and goals;</p></li><li><p>Design data models for the entity and pair relationship;</p></li><li><p>Interact with customer, product, and engineering teams;</p></li><li><p>Explore, analyze and process massive amounts of data, turning it into actionable business insights;</p></li><li><p>Applying business analysis and product analytics technics and approaches;</p></li><li><p>Specification of the requirements;</p></li><li><p>Build automated dashboards and reports to facilitate company-wide awareness and understanding of key metrics using different BI and analytical tools;</p></li><li><p>Perform ad hoc analytic requests to transform data into information.</p></li></ul><p></p><h3>What We Offer</h3><ul><li><p>Stable long-term cooperation and competitive compensation.</p></li><li><p>A fast and well-structured onboarding process with a dedicated mentor.</p></li><li><p>A clear career development path and access to learning programs.</p></li><li><p>Paid vacation, national public holidays, and support during religious celebrations.</p></li><li><p>A modern and comfortable office based in Smart Village, at the heart of Cairo’s tech ecosystem.</p></li><li><p>Healthy work–life balance.</p></li><li><p>A welcoming corporate culture, team support, and respectful communication.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Qualifications</h3><ul><li><p>Master’s degree in Economics, Mathematics, Computer science, or similar;</p></li><li><p>Upper-Intermediate level of English.</p></li><li><p></p></li></ul><h3>Desired Skills</h3><ul><li><p>Experience with BI tools (Power BI, Tableau, etc.);</p></li><li><p>Experience with DBMS (PostgreSQL or others);</p></li><li><p>Experience with DWH (Snowflake, BigQuery, AWS RedShift, etc.);</p></li><li><p>Full proficiency in SQL (data modeling, queries, analytic/window functions);</p></li><li><p>Familiarity with data warehouse and ETL pipelines principles;</p></li><li><p>Advanced level of MS Excel;</p></li><li><p>Data mining and data analysis techniques;</p></li><li><p>Experience in translating business needs/requirements into technical specifications (gathering, presenting, estimating, prioritizing, etc.));</p></li><li><p>A clear understanding of the principles and specifics of software development methodologies (SDLC);</p></li><li><p>Extensive knowledge of business analysis techniques (Use case scenarios, User stories, User story mapping, Prioritization techniques, Estimation approaches, etc.)</p></li><li><p>Communication and negotiation skills to establish and maintain good working relationships with external organizations and internal customers;</p></li><li><p>Excellent time-management skills, ability to learn quickly and handle multi-tasking activities;</p></li><li><p>Git/VCS experience.</p></li></ul><p></p>

<p>Join Us</p><p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do</p><p>Lead the Business Analysis function for FinTech products and services, managing a team of business analysts and acting as the key link between business and technology teams. Drive business requirements analysis, roadmap planning, and solution definition to ensure successful delivery of strategic initiatives aligned with company objectives. Collaborate closely with architecture, technical, finance, and external partners to define business needs, develop requirements and user stories, support Agile delivery, and ensure end-to-end realization of business benefits across product development initiatives.</p><p>Who you are</p><p>Role: Managing a team of business analysts for fintech products and services. Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams. Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company s strategy and main goals. Ensures E2E responsibility for the business goals to be met by the project s deliverables. Understands the requirement and provides technical background information on the existing capabilities. Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement. Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs. Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company. Supports the Agile methodology by identifying developments suitable for squad operation. Creates Request For Proposal /EPIC/User Story material. Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable. Work closely with finance /Insights team to reach to best reporting model. Maintain all product development plan [Technical and business ] with internal and external vendors.</p><p>Not a perfect fit?</p><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>What's in it for you</p><p>Core competencies, knowledge, and experience:</p><ul><li>6+ years in business analysis or equivalent</li><li>Excellent knowledge of the agile methodology</li><li>Excellent knowledge of the banking sector (Wallets, Payments &amp; Banking products)</li><li>Proven experience in eliciting requirements</li><li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>Strong written and verbal communication skills including technical writing skills in English</li><li>Strong project management skills and multitasking.</li><li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe Product Owner (PO)) is plus</li><li>Ability to write concise and clear</li><li>Ability to lead and actively participate in team and client meetings</li></ul><p>Must have technical/professional qualifications:</p><ul><li>Engineering graduate</li><li>Ability to learn new technologies quickly and efficiently</li><li>Excellent communication skills, both written and verbal,</li><li>Excellent time management with a strong sense of urgency.</li><li>Strong relationship building skills.</li><li>Innovative and decision-making skills</li><li>Conflict management.</li></ul><p>Who we are</p><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>6+ years in business analysis or equivalent</li><li>Excellent knowledge of the agile methodology</li><li>Excellent knowledge of the banking sector (Wallets, Payments &amp; Banking products)</li><li>Proven experience in eliciting requirements</li><li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>Strong written and verbal communication skills including technical writing skills in English</li><li>Strong project management skills and multitasking.</li><li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe Product Owner (PO)) is plus</li><li>Ability to write concise and clear</li><li>Ability to lead and actively participate in team and client meetings</li><li>Engineering graduate</li><li>Ability to learn new technologies quickly and efficiently</li><li>Excellent communication skills, both written and verbal,</li><li>Excellent time management with a strong sense of urgency.</li><li>Strong relationship building skills.</li><li>Innovative and decision-making skills</li><li>Conflict management.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Collaborate closely with team members to ensure all technical and functional project deliverables are completed within agreed timelines or ahead of schedule.<br> Develop and customize ERP solutions to align with predefined business processes and user requirements.<br> Support and execute data migration activities into ERP systems while ensuring data accuracy and integrity.<br> Coordinate with the Business Solutions Manager and Architecture Manager to communicate project progress, timelines, and delivery milestones.<br> Integrate ERP applications with third-party systems and existing enterprise applications.<br> Work directly with end users and stakeholders to gather requirements, provide support, and ensure effective knowledge transfer.<br> Troubleshoot and resolve application-related issues within agreed Service Level Agreements (SLAs) based on issue priority and business impact.<br> Participate in system enhancements, testing, deployment, and post-implementation support activities.<br> Ensure ERP solutions comply with organizational standards, security requirements, and best practices.<br> Bachelor’s degree in Management Information Systems, Computer Science, Business Administration, or a related field.<br> 8+ years of experience in ERP solutions development and support.<br> Hands-on experience with Oracle development tools and Oracle e-Business Suite applications.<br> Experience working with Oracle Database 10g/11g environments.<br> Strong experience in PL/SQL development, including stored procedures, packages, triggers, and performance optimization.<br> Experience with SQL Loader, external tables, and Oracle SQL operators.<br> Familiarity with shell scripting and ETL processes.<br> Experience integrating ERP systems with third-party applications.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>About PwC:</b> At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. <br><b>Role Description/ Purpose</b><br>Technical Business analyst working in a team of analysts on digital asset delivery.<br><b>Key Responsibilities/ Activities</b><br>Details on the core tasks and activities that the person will perform<br>Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.<br><b>Key Skills Required</b><br><b>Management Requirements</b> management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders' requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders' needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)<br><b>Business Process Workflow </b>Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)<br><b>Business Process Improvement </b>Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)<br><b>Non-Functional Requirement (NFR) </b>A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)<br><b>Developing User Stories </b>Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)<br><b>Requirement Workshops </b>Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)<br><b>Relevant Experience Areas</b><br>4+ years of relevant work experience in Business Analysis<br>Particular industries, domains or technologies that the person should be familiar with<br>Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.<br><b>Training/ Qualifications Required</b><br>Any certifications, educational background or mandatory training<br>Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification<br>Preferred Communication Skills<br>Expectations for internal or client engagement levels and of English proficiency<br>Multiple, virtual meetings, written, high level of english proficiency<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for development of real time embedded software/firmware-based software application. To Analyze domain specific technical or low-level requirement and modification as per end customer or system requirement. Perform software testing including unit, functional and system level requirement including manual and automated Troubleshoots module/unit level software problems. Documenting technical deliverable like software specifications, design document, code commenting, test cases and test report, Release note etc. throughout the project life cycle. Follow defined process for software Development life cycle Develops software solutions from established programming languages or by learning new language required for specific project.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>EXPERIENCE REQUIRED</h2><ul><li>Experience working with Embedded Systems based on RTOS.</li><li>Strong knowledge for Real-Time concepts, RTOS, Multi-Tasking application development.</li><li>Programming skill: C</li><li>Advanced C++</li><li>Nice to Have Scripting (Shell/Python)</li><li>Nice to Have Familiarity working with development tools like Debuggers, SCA Tools, GIT, SVN, JIRA.</li><li>Good Knowledge of the communication protocols like UART, RS232/485, SPI, I2C, USB, WIFI, Bluetooth and Ethernet.</li><li>Experience working with different embedded ARM M0/M3/M4 platform from silicon company likelike ARM processor based on Qualcomm, TI, NXP, ST Processors/uControllers.</li><li>Experience developing unit test for code automated testing</li><li>Strong sense of ownership, passionate, fast learner, analytical mind set.</li><li>Ability to read schematics, data sheets, device manual, etc. and develop needed functionalities</li><li>Ability to closely work with electrical team</li></ul><h2>PERSONAL ATTRIBUTES</h2><p>The ideal candidate should have strong Team-work characteristics, being both action and results-oriented. He/she will be a hands-on, roll-up-the-sleeves type engineer with a whatever it takes to get it done attitude. The successful candidate must be effective operating in a multi disciplined technology environment coupled with an obsession for responsiveness to Project requirements. The successful candidate should be open to learn new processes and technologies. In addition, the right candidate will:</p><ul><li>be a highly energetic self-starter</li><li>be an open and excellent communicator</li><li>have exceptional interpersonal skills</li><li>be a consummate team player</li><li>interface well with Client Engineer Team members and other Business Units of eInfochips</li></ul><p>Finally, this individual must have an uncompromising level of personal integrity.</p><h2>EDUCATION</h2><p>A Graduate degree in Electrical/Computer Engineering/Computer-Science is required.</p><p></p></section>

dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br>As our key photographer / videographer, your role not only includes what the title suggests but also requires a creative mind, a strong personality, and a can-do attitude.<br>Key Responsibilities: <br>Manage end-to-end video production, including planning, shooting, editing, and post-production. Develop high-quality video content aligned with brand guidelines and marketing objectives. Produce platform-optimized content for social media, digital campaigns, and internal communications. Utilize AI tools to enhance production efficiency, editing workflows, and creative output. Collaborate with cross-functional teams to translate business goals into impactful visual content. Ensure all video outputs are delivered on time, within scope, and aligned with approved budgets. Maintain and manage video equipment, production assets, and digital content libraries. Monitor content performance and optimize future productions based on analytics and engagement data. Maintain brand consistency across all visual outputs, ensuring adherence to brand and communication guidelines. Support live event coverage, on-ground activations, and executive-level content when required. Manage external vendors (freelancers, studios, voiceover artists) when applicable. Stay updated on emerging technologies, AI advancements, and digital production trends to continuously improve efficiency and output quality.<br><br>Requirements<br><br>Qualifications Bachelor's degree or certification in a similar field Experience4-5 years of experience in the same field Knowledge Advanced knowledge in about Adobe Lightroom, Photoshop, Adobe Illustrator, Adobe Premiere Pro, After Effects and AISkills Excellent communication and creative designing Skills Traits Must be organized, reliable, detail-oriented and able to follow up on tasks Capable of multitasking, prioritizing, managing time efficiently and meeting deadlines<br><br>Benefits<br><br>A fast paced, high performing team. Comprehensive Health Insurance. Life Insurance. Rewards & Recognitions. Learning & Development opportunities.<br>#Egyptdubizzle

Senior Customer Service Manager – High Volume / Remote We're Founders Arm, a recruitment partner connecting top MENA talent with leading US startups. We are seeking a Senior Customer Success & Support Manager to own and elevate customer support across a portfolio of consumer EdTech apps serving hundreds of thousands of US students. This role is ideal for sharp, investigative problem-solvers with a native background in e-commerce or DTC support who are ready to own a function end-to-end and eventually build a team beneath them. Location: Remote (Egypt & Morocco) Type: Full-time Key Responsibilities Own the full ticket queue across multiple EdTech products (~100 tickets/day) centralized in Help Scout Investigate root causes behind every ticket — not just close them, but understand and fix them Reproduce reported issues firsthand using full product access before escalating to engineering Escalate clearly defined, reproduced bugs to the development team and follow through to resolution Spot recurring patterns across the portfolio and surface them as actionable product improvement recommendations Investigate cancellations and chargebacks — identify why users leave and use insights to reduce churn and disputes Build SOPs, workflows, and escalation systems ready to scale as a support team is hired beneath you Candidate Profile Must have native e-commerce or DTC support experience — candidates from traditional CS, B2B, or phone-based support backgrounds will not be considered Proven experience managing high-volume B2C support queues (~100 tickets/day) in e-commerce or consumer apps Hands-on experience with ticketing platforms such as Help Scout, Zendesk, Gorgias, or Freshdesk Strong investigative instincts — tracks down root causes, not just symptoms Experience escalating technical issues to development or product teams and seeing them through to resolution Excellent written English — support is primarily email and ticket-based for a US audience Experience with churn analysis, cancellation workflows, or payment dispute handling is a strong plus Prior experience building SOPs or managing junior support agents is a strong plus Why This Role Earn in USD while gaining remote international experience Own a critical function across a growing portfolio of consumer EdTech products Work directly with product and engineering to drive real improvements This is a future team-lead seat — strong performers will build and manage the support team beneath them

<ul><li><p>الواجهات الأمامية: HTML, CSS, JavaScript وإطارات العمل مثل React.js أو Next.js.</p></li><li><p>الواجهات الخلفية وخوادم التشغيل: Node.js, Python/Django, أو PHP/Laravel.</p></li><li><p>قواعد البيانات: التعامل مع SQL (مثل PostgreSQL أو MySQL) وNoSQL (مثل MongoDB).</p></li><li><p>أدوات الإدارة والرفع: Git، نظام تحكم النسخ، وأساسيات الخوادم السحابية (AWS) والحاويات (Docker)</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>الأساسيات:</strong> HTML5, CSS3, JavaScript (ES6+).</p></li><li><p><strong>أطر العمل والمكتبات (Frameworks/Libraries):</strong> إتقان أحد الأطر الحديثة مثل React.js, Vue.js, أو Angular (مع زيادة الطلب على إطار Next.js أو Nuxt.js لتطوير واجهات متقدمة وداعمة للـ SEO).</p></li><li><p><strong>أدوات التنسيق وتجربة المستخدم:</strong> Tailwind CSS, Bootstrap, أو Sass لتصميم واجهات متجاوبة (Responsive Design) تعمل على مختلف الشاشات.</p></li><li><p><strong>إدارة الحالة (State Management):</strong> Redux, Zustand, أو Context API.<br><strong>Node.js / Express.js / NestJS</strong> (الأكثر طلباً للربط المباشر مع JavaScript/TypeScript).</p></li><li><p><strong>Python</strong> (Django أو Flask).</p></li><li><p><strong>PHP</strong> (Laravel).</p></li><li><p><strong>C#</strong> (.NET Core) أو <strong>Java</strong> (Spring Boot).</p></li></ul><ul><li><p><strong>واجهات برمجة التطبيقات (APIs):</strong> تصميم وبناء RESTful APIs و GraphQL، ومعالجة Webhooks.<br><strong>قواعد البيانات العلائقية (Relational / SQL):</strong> PostgreSQL, MySQL.</p></li><li><p><strong>قواعد البيانات غير العلائقية (NoSQL):</strong> MongoDB, Redis (للتخزين المؤقت - Caching).</p></li><li><p><strong>أدوات إدارة قواعد البيانات (ORMs):</strong> Prisma, TypeORM, Mongoose, أو Sequelize.<br><strong>دارة النسخ البرمجية:</strong> إتقان Git و GitHub/GitLab لتتبع التغييرات والعمل مع الفرق.</p></li><li><p><strong>النشر والسحابة (Deployment &amp; Cloud):</strong> فهم أساسيات التعامل مع خدمات مثل AWS, Vercel, Render, أو Docker لتجميع ونشر التطبيقات.</p></li><li><p><strong>الأمان (Security Fundamentals):</strong> حماية التطبيقات من الثغرات الشائعة (مثل CORS, CSRF, XSS, SQL Injection) وتطبيق آليات المصادقة (JWT, OAuth).</p></li></ul><p></p>

<ul><li><p>الواجهات الأمامية: HTML, CSS, JavaScript وإطارات العمل مثل React.js أو Next.js.</p></li><li><p>الواجهات الخلفية وخوادم التشغيل: Node.js, Python/Django, أو PHP/Laravel.</p></li><li><p>قواعد البيانات: التعامل مع SQL (مثل PostgreSQL أو MySQL) وNoSQL (مثل MongoDB).</p></li><li><p>أدوات الإدارة والرفع: Git، نظام تحكم النسخ، وأساسيات الخوادم السحابية (AWS) والحاويات (Docker)</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>الأساسيات:</strong> HTML5, CSS3, JavaScript (ES6+).</p></li><li><p><strong>أطر العمل والمكتبات (Frameworks/Libraries):</strong> إتقان أحد الأطر الحديثة مثل React.js, Vue.js, أو Angular (مع زيادة الطلب على إطار Next.js أو Nuxt.js لتطوير واجهات متقدمة وداعمة للـ SEO).</p></li><li><p><strong>أدوات التنسيق وتجربة المستخدم:</strong> Tailwind CSS, Bootstrap, أو Sass لتصميم واجهات متجاوبة (Responsive Design) تعمل على مختلف الشاشات.</p></li><li><p><strong>إدارة الحالة (State Management):</strong> Redux, Zustand, أو Context API.<br><strong>Node.js / Express.js / NestJS</strong> (الأكثر طلباً للربط المباشر مع JavaScript/TypeScript).</p></li><li><p><strong>Python</strong> (Django أو Flask).</p></li><li><p><strong>PHP</strong> (Laravel).</p></li><li><p><strong>C#</strong> (.NET Core) أو <strong>Java</strong> (Spring Boot).</p></li></ul><ul><li><p><strong>واجهات برمجة التطبيقات (APIs):</strong> تصميم وبناء RESTful APIs و GraphQL، ومعالجة Webhooks.<br><strong>قواعد البيانات العلائقية (Relational / SQL):</strong> PostgreSQL, MySQL.</p></li><li><p><strong>قواعد البيانات غير العلائقية (NoSQL):</strong> MongoDB, Redis (للتخزين المؤقت - Caching).</p></li><li><p><strong>أدوات إدارة قواعد البيانات (ORMs):</strong> Prisma, TypeORM, Mongoose, أو Sequelize.<br><strong>دارة النسخ البرمجية:</strong> إتقان Git و GitHub/GitLab لتتبع التغييرات والعمل مع الفرق.</p></li><li><p><strong>النشر والسحابة (Deployment &amp; Cloud):</strong> فهم أساسيات التعامل مع خدمات مثل AWS, Vercel, Render, أو Docker لتجميع ونشر التطبيقات.</p></li><li><p><strong>الأمان (Security Fundamentals):</strong> حماية التطبيقات من الثغرات الشائعة (مثل CORS, CSRF, XSS, SQL Injection) وتطبيق آليات المصادقة (JWT, OAuth).</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>About Signify</b></span></p><br><br><p>Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.</p><br><br><p>At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.</p><br><br><p>Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.&nbsp;</p><br><br><p><span><b>More about the role</b></span></p><br><br><p><span><b>Job Summary</b></span></p><br><p>Defines the end-to-end performance and strategic direction of the Professional Lighting business within a defined geography. Drives profitable growth, market share expansion, and customer satisfaction across key professional channels while ensuring flawless alignment between sales, marketing, supply chain, and finance.</p><br><p><span>Key Areas of Responsibility</span><br>• <span>Defines the go-to-market strategy for the Professional channel portfolio (Could be End User, Trade, Projects, System Integrators). Aligns channel segmentation, pricing, and resource allocation with Signify’s global strategy and local market dynamics.</span><br>• <span>Ensures delivery of sales, gross margin, and profitability targets. Allocates budgets effectively across channels, customers, and growth programs.</span><br>• <span>Works closely with Marketing, Supply Chain, Finance, and Systems &amp; Services teams to align on product availability, demand forecasts, and commercial programs. Ensures synchronized execution across all business functions.</span><br>• <span>Builds strong partnerships with key customers, distributors, specifiers, and project stakeholders. Ensures differentiated value propositions for each channel and delivers superior customer experience through consistent engagement and service.</span><br>• <span>Identifies growth opportunities in trade, project, and specification channels. Leads initiatives to expand presence in emerging segments such as connected lighting, sustainability, and circular solutions.</span><br>• <span>Defines pricing strategies, discount structures, and commercial policies. Ensures governance of trade spend, rebate programs, and adherence to compliance and ethical standards.</span><br>• <span>Promotes Signify’s innovations — including connected systems, IoT lighting, and sustainable offerings — within professional markets and leads pilot deployments and market adoption programs.</span><br>• <span>Analyzes market dynamics, competitor activity, and regulatory trends. Translates insights into actionable strategies for channel differentiation and portfolio alignment.</span><br>• <span>Oversees sales planning, forecast accuracy, and performance reviews and ensures data-driven decision-making through robust analytics and CRM adoption. Manages inventory through FC accuracy and fit for market product development roadmap. </span><br>• <span>Leads recruitment, development, and retention of the team and develops their skills on products, systems and sales competencies to build a high-performing team.</span></p><br><p><span>Critical Experiences</span><br>• Bachelor's or Master's degree in Business Administration, Marketing, Engineering or a related field with a focus on sales or channel management.<br>• Minimum 7 years of progressive experience in sales channel management, preferably within professional or technical markets, with proven success in go-to-market strategy and cross-functional collaboration.<br>• No specific licenses required; however, certifications in sales management, channel strategy are advantageous for effective execution.</p><br><br><p><span><b>Everything we’ll do for you</b></span></p><br><br><p>You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our&nbsp;27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.&nbsp;</p><br><br><p>Come join us, and together we can light up the future.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><div> <strong> <span>Job Purpose:</span></strong> </div> <div> </div> <div>To provide the designated business lines with the required developmental needs and support to be met with the most convenient learning solutions which entail the proposition, development and management of the available learning channels, using the end-to-end service approach while maintaining the required needed communication and reporting.</div> <div> </div> <div> </div> <div> <strong> <span>Job Description: </span></strong> </div> <div> <p>Business Development planning &amp; Management:<br>1- Support the team head in implementation of the development plans and programs for the assigned business lines and in complement with the business strategic directions <br>2- Support in conducting the needed market scanning for the convenient learning solutions compatible with the conducted training needs analysis<br>3- Support in the communications with internal and externa; stakeholders whilst implementing the agreed training plans and activities<br>4- Implement the agreed training programs and its related logistical activities with its different format, such as conventional format, non-conventional, certifications, specialized programs, post-graduate studies as well as overseas cases in order to ensure alignment with the set frame of the L&amp;D policies and procedures.<br>5- Support in the development of reporting mechanisms to developmental programs updates and key milestones achievement<br>6- Support in the implementation of quality measures to ensure maintaining quality service provision to all provided training programs and materials<br>Vendor Management:<br>7- Support in the implementation of vendors governance mechanisms, with local and international vendors, with its related contracting process and vendor management framework in order to ensure alignment with the set developmental plans and in complement with the vendors set KPI s<br>8- Handle the logistical arrangements and activities with vendors in terms of documentation, scheduling invoicing systems, and training performance <br>Guide Management and Implementation <br>9- Support in the annual guide design and planning in terms of previous programs evaluations, vendors evaluation, waiting list and back logs to ensure staff s development<br>10- Support in the guide back office development, in terms of programs display, eligibility as part of system management to ensure the proper coincide between the courses and related eligible staff<br>11- Support in the guide design and production for professional display to the staff, being their gateway for learning and development.<br>12- Support in the annual guide planning, in terms of L&amp;D LMS reflection, to ensure the end user s easy access to the eligible programs.<br>L&amp;D new initiatives &amp; Projects:<br>13- Support in the implementation of L&amp;D new initiatives guided by senior management directions support in specific development attainment and in alignment with specific business strategic direction <br>14- Support in setting the planning and implementation framework for new projects, along with the communication and reporting mechanism for its attainment. <br>L&amp;D Premises Management<br>15- Support in setting mechanisms to ensure premises management in terms of planning, utilization and continuous maintenance as well as a tracking system for L&amp;D stores in order to ensure a professional display.<br>Policies, Processes and Procedures<br>16- Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner<br>Day-to-day operations <br>17- Follow the day-to-day operations related to own jobs in the Learning &amp; Development department to ensure continuity of work<br>Compliance<br>18- Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><b>Qualifications &amp; Experience</b><br> Bachelor s degree of Commerce, Business Administration, Accounting or its equivalent<br> Minimum 1 to 3 years of experience in Training &amp; Development<br> Proven experience and knowledge of the Banking and Financial industries </p> <p> <br>Skills<br> Excellent command of English &amp; Arabic Languages <br> Excellent communication and negotiation skills<br> Strong analytical thinking <br> Creative &amp; Innovative<br> High willingness to learn <br> Adept in use of MS Office, particularly in Excel and Word, Internet and e-mail as well as the Oracle System<br> Excellent organizing and planning skills</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join&nbsp;us at Accor,&nbsp;where&nbsp;life pulses&nbsp;with&nbsp;passion!​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p>Hospitality&nbsp;is&nbsp;a&nbsp;work&nbsp;of&nbsp;heart,​<br>Join&nbsp;us and&nbsp;become&nbsp;a&nbsp;Heartist®</p><br><br>Job Description<br><br><p>2.1 Ensure the security of guests’ belongings during C-in and C-out and assist to carry guests’ luggage to and from their rooms.<br>2.2 Responsible for forwarding messages from the Front Office Department to guests and all other reports and documents to the related units.<br>2.3 Deliver the best services to guests in line with the hotel’s policies and procedures.<br>2.4 Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.<br>2.5 Always be friendly, well-groomed, polite and respectful.<br>2.6 Gather information about the facility’s occupancy for the respective day before starting the shift.<br>2.7 Gather all information related to the previous shifts before starting the shift and check the entries in the logbook.</p><br><p>2.8 Has knowledge of all activities that may (will) be held at the facility on the specific day.<br>2.9 Help all guests with their luggage when entering and leaving the hotel.<br>2.10 Show guests the way to their room and carry their luggage.<br>2.11 Has detailed knowledge of all of the hotel and in-room services. Make the necessary explanations, in a polite and respectful manner, to guests while accompanying them to their rooms.<br>2.12 Greet groups according to their arrival times, organise their luggage according to their room numbers and ensure that the luggage is sent to their room on time.<br>2.13 Always start work on time and, when needed in times of busy check-ins and check-outs, work overtime.<br>2.14 Responsible for the order of the reception desk and lobby.<br>2.15 Carry out the periodic maintenance and cleaning of the luggage trolleys.<br>2.16 Responsible for keeping the inside of the reception desk and the Back Office clean and orderly at all times.<br>2.17 Responsible for safely keeping guest belongings under his/her responsibility.<br>2.18 Keep track of all official documents and deliver them to the respective addressees<br>2.19 Attend the internal communication meetings and trainings of the Front Office Department and share his/her suggestions and thoughts.<br>2.20 Responsible for carrying the luggage for rooms that will be changed.<br>2.21 Take part in the Emergency Response Teams.<br>2.22 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br>2.23 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br>2.24 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br>2.25 Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified in the job description</p><br><br>Qualifications<br><br><p> Education: At least a high school or vocational diploma.<br> Experience: At least 1 year of experience in the related field.<br> Foreign Language: Good command of English and Arabic to communicate well.<br> Courses and Training: Theoretical and practical background.<br> Computer Literacy: Basic PC applications.<br> Skills: Using personal touch in order to exceed guests expectations by utilizing specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li><li>Thanks guests with genuine appreciation and provides a fond farewell.</li><li>Closely deals with all requests, problems and needs of guests staying at Rixos Hotels Egypt and finds solutions to problems, focusing on guest satisfaction.</li><li>Ensures uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company’s policies and procedures.</li><li>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</li><li>Works in coordination with all departments and ensures the flow of necessary<br>information.</li><li>Follows the VIP procedures and greets VIP guests and bids them farewell.</li><li>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Supervisor about the atmosphere.</li><li>Responds to guest inquiry forms and all written suggestions, complaints etc.</li><li>Takes part in training programs and departmental internal communication meetings.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>Carries out all responsibilities related to the quality management systems implemented at the facilities.</li><li>Carries out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education: </strong>at least High school</li><li><strong>Foreign Language:</strong> Proficiency in English to communicate with guests and&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian</li><li><strong>Courses and Training: </strong>Prior attendance in seminars and trainings related to the job.</li><li><strong>Computer Literacy: </strong>MS Office applications, Front Office programs (Fidelio, Opera etc.).</li><li><strong>Skills: </strong>Is familiar with guest profiles based on his/her experience. Customer Service Orientation.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

we are Hiring Professional Services Consultant – Nexthink Bright Brains IT Services (BBITS) | Egypt | Full-time__About the Role Bright Brains IT Services is looking for a talented and driven Professional Services Consultant to join our growing team. In this role, you will serve as the primary technical point of contact for our customers across the Middle East, leading Nexthink implementations and ensuring exceptional delivery outcomes that align with customer goals.__What You'll Do• Deploy and operate Nexthink solutions to a high standard of technical excellence• Install, configure, and optimize systems in line with agreed solution designs• Analyze customer requirements and translate them into effective use cases. • Guide customers through onboarding and drive full product adoption• Build and nurture long-term customer relationships built on trust and results• Collaborate cross-functionally with IT, Support, and Product Management teams• Stay current with industry best practices and continuously sharpen your technical expertise__What You Bring• Bachelor’s degree in computer science, Computer Engineering, or a related discipline• 4+ years of experience in IT Technical Support or a similar customer-facing role• Solid networking fundamentals (CCNA certification is a plus)• Familiarity with IT operations, ITIL practices, and digital workplace environments, ITSM. • Hands-on experience with Microsoft Windows; mac OS knowledge is an advantage• Power Shell scripting skills are a plus• Exposure to Digital Transformation or End-User Computing projects is preferred• Strong analytical, troubleshooting, and presentation skills• A self-starter mindset with the ability to work independently in a fast-paced environment__Language Requirements• Full professional proficiency in Arabic and English__Additional Requirements• Willingness to travel across the Middle East as needed__About Bright Brains IT Services At BBIT, we deliver market-leading technology solutions that help organizations across diverse industries enhance efficiency and elevate their digital workplace experience. Our team of skilled professionals is passionate about driving meaningful impact in hybrid IT environments — and we're looking for people who share that ambition.__Ready to take your career to the next level? Apply now and become part of a team that's shaping the future of digital work.

Company Description The company is a telecommunications-focused organization that supports the design, deployment, and optimization of modern mobile networks. It offers a collaborative engineering environment where specialists work on Radio Access Network (RAN) solutions to improve coverage, capacity, and quality of service. Team members use industry-standard tools and methodologies to address real-world network challenges and enhance end-user experience. The organization values continuous learning, technical excellence, and clear communication across cross-functional teams. It provides opportunities to work on evolving wireless technologies in a dynamic, fast-paced setting.<br>Role Description The RAN Engineer role is a full-time, on-site position based in Giza. The RAN Engineer is responsible for planning, configuring, and optimizing radio access network elements to ensure reliable coverage, capacity, and high-quality service. Daily tasks include analyzing network performance reports, troubleshooting radio-related issues, and fine-tuning parameters to improve KPIs. The role involves collaborating with cross-functional teams to support network design, new site integrations, software upgrades, and feature activations. The RAN Engineer also documents configurations, prepares technical reports, and contributes to continuous improvement initiatives and network evolution projects.<br>Qualifications<br> <br>Strong skills in Network Performance analysis and optimization, including KPI monitoring and reporting. Proficiency in Troubleshooting RAN issues, root cause analysis, and resolution of radio-related faults. Solid understanding of Wireless Networking, including cellular architectures, protocols, and interfaces. Experience with Network Design for radio access networks, including coverage, capacity, and frequency planning. Knowledge of Wireless Technologies such as 2G/3G/4G/5G, and familiarity with vendor-specific RAN solutions and tools. Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Engineering, or a related field. Ability to interpret drive test data and performance logs; experience with RAN optimization tools is an advantage. Strong analytical and problem-solving skills, with attention to detail and a structured approach to technical tasks. Effective communication skills and ability to work collaboratively in cross-functional, on-site teams. Willingness to work in field environments as needed and support occasional off-hours activities for network changes.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jun 26, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<br><p>As part of the <strong>Quality of Service (QoS)</strong> organization within Digital Technology, the Service Catalog &amp; Process team plays a pivotal role in designing, governing, and continuously improving the Corporate Digital Service Catalog. The team ensures standardized service definitions, high-quality data, and optimized processes that enable efficient delivery and lifecycle management of Digital Corporate services across the organization.</p><br><br><p>This position offers a high-visibility opportunity at the core of a large-scale digital transformation, with a strong focus on leveraging <strong>ServiceNow</strong> as the central platform for service catalog management and process orchestration.</p><br><br><p>As an <strong>IT Service Catalog Manager (ServiceNow)</strong>, you will be responsible for the end-to-end governance, design, and optimization of the Digital Corporate Service Catalog within the ServiceNow platform.</p><br><br><p>You will:</p><br><br><ul><li>Own and manage the <strong>ServiceNow Service Catalog</strong>, ensuring accuracy, consistency, and alignment with business and IT service offerings.</li><li>Design, implement, and continuously improve <strong>catalog-related processes</strong>, including service definition, onboarding, lifecycle management, and governance.</li><li>Ensure all services are <strong>clearly defined, standardized, and measurable</strong>, with proper alignment to SLAs, support models, and operational workflows.</li><li>Collaborate transversally with <strong>product teams, operations, architects, and support functions</strong> to ensure seamless integration of services into the catalog.</li><li>Drive <strong>data quality and governance standards</strong> within ServiceNow, ensuring reliable reporting and decision-making.</li><li>Act as a key contributor to <strong>process excellence initiatives</strong>, leveraging ServiceNow capabilities (workflows, automation, integrations).</li><li>Support the evolution of the operating model by enabling <strong>scalable, user-centric, and business-aligned service catalog structures</strong>.</li><li>Provide insights and reporting on catalog performance, adoption, and service quality.</li></ul><br>About you<br><ul><li>Bachelor’s degree in Computer Science, IT, Engineering, or a related field.</li><li>Minimum <strong>5 years of experience</strong> in IT Service Management (ITSM), Service Catalog Management, Quality Assurance, or Process/Project Management roles.</li><li>Strong hands-on or functional experience with <strong>ServiceNow (Service Catalog, ITSM modules)</strong> is highly preferred.</li><li>Solid understanding of <strong>ITIL processes</strong>, especially Incident, Request, and Service Catalog Management.</li><li>Strong customer-centric mindset with a focus on <strong>service quality and user experience</strong>.</li><li>Proven ability to work across <strong>multiple teams and geographies</strong>, influencing without direct authority.</li><li>Strong project management skills, including <strong>prioritization, time management, and multitasking</strong>.</li><li>Excellent communication skills in <strong>English (written and spoken)</strong>; French is a strong advantage.</li><li>Strong analytical thinking with the ability to <strong>translate business needs into structured service definitions and processes</strong>.</li><li>Familiarity with the organizational landscape and ecosystem is a plus.</li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role Work with the product and design teams to understand end-user requirements, formulate use cases, and translate them into pragmatic and effective technical solutions. Responsibilities Work with different stakeholders to establish a culture of technical excellence and be responsible for the success and personal growth of your team. Oversee engineering teams and their projects, ensuring they can deliver their best work by identifying and removing blockers and coaching teammates. Build robust and scalable software in Java. Help improve existing code quality through quality assurance practices and code reviews. Participate in brainstorming sessions and contribute ideas to technology, algorithms, and product development. Contribute to hiring the engineering team for the product you are responsible for.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements Previous experience with digital products or in a similar product role at a FinTech company, digital bank, or payment provider. At least 3 years of experience as an Engineering Manager or Tech Lead within an engineering organization. Extensive experience with cloud technologies, microservices architecture, continuous delivery, and modern human-computer interfaces. Strong understanding of Agile methodologies. Excellent leadership and project management skills, ideally with experience managing remote teams. Solid software design knowledge with the ability to create extensible, reusable, and scalable solutions. Demonstrated ability to prioritize, self-start, contribute under pressure, and meet tight deadlines. Highly organized, creative, and critical thinker. Comfortable working in an entrepreneurial environment. Experience working with core banking software is a plus. BSc/MSc in Engineering, Computer Science, or a related field.</p><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p><p></p></section>

Company Description Kiwe is a financial services company focused on delivering practical, user-friendly solutions that support secure and efficient transactions. The organization operates in a dynamic, fast-paced environment where innovation, accuracy, and compliance are essential. Team members collaborate across functions to improve financial processes and customer experiences. Kiwe values integrity, accountability, and continuous learning, creating opportunities for early-career professionals to grow. Joining Kiwe means contributing to a modern financial services platform with strong emphasis on reliability and operational excellence.<br>Role Description The Junior Accounts Payable role at Kiwe is a full-time, hybrid position based in Giza, with flexibility to work from home on certain days. In this role, you will process vendor invoices, verify supporting documentation, and ensure timely and accurate payments in line with company policies. You will assist in preparing and posting accounts payable-related journal entries, support monthly and year-end closing activities, and help reconcile accounts payable balances. Daily responsibilities include reviewing and validating expense reports, addressing vendor inquiries, resolving discrepancies, and maintaining organized and accurate financial records. You will collaborate with the finance and accounting team to improve workflows, support audits, and uphold internal controls and compliance standards.<br>Qualifications1-2 years of experience in accounts payable with an understanding of basic accounting principles and accounts payable processes. Hands-on experience or coursework related to Journal Entries (Accounting) and general ledger posting. Ability to review and process Expense Reports accurately, ensuring adherence to company policies and proper documentation. Demonstrated Analytical Skills, including attention to detail, numerical accuracy, and the ability to identify and resolve discrepancies. Bachelor’s degree (or final-year student) in Accounting, Finance, Business, or a related field preferred. Proficiency with spreadsheets and accounting or ERP software; comfort learning new financial systems. Effective written and verbal communication skills and the ability to work collaboratively with internal stakeholders and external vendors. High level of integrity, reliability, and organization, with the ability to manage multiple tasks and meet deadlines in a hybrid work environment.