UI developer Jobs

<p>At least 8 years of experience dealing with the various tax offices, whether in tax audits or dispute resolution, as well as in drafting appeal memoranda.</p><p>Priority will be given to candidates fluent in English, both spoken and written.</p><p><strong>Requirements</strong></p><p>-&nbsp; Participate in reviewing and preparing tax returns for all taxes including Corporate Tax, Payroll Tax, Sales Tax and any other applicable taxes.</p><p>&nbsp;-Participate in performing the tax inspection process.</p><p>- Experience in dealing with different tax departments and defending clients cases in front of internal committees and appeal committees.&nbsp;</p><p>- Professional experience 8 years in accounting firms.</p><p></p>

<p><h4>Job summary</h4> <p>Serves as the property manager on duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as guest relations manager and handles the tracking of service issues.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR</li> <li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related</p><p></p>

<ul><li><p>Welcome visitors and clients in a professional manner.</p></li><li><p>Answer, screen, and direct incoming phone calls.</p></li><li><p>Manage meeting room bookings and coordinate appointments.</p></li><li><p>Handle incoming and outgoing mail, courier services, and office correspondence.</p></li><li><p>Maintain the reception area and ensure a welcoming environment.</p></li><li><p>Provide administrative support to different departments as needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree or relevant qualification.</p></li><li><p><strong>1–3 years of experience</strong> as a Receptionist, Front Desk Officer, or in a similar role.</p></li></ul><ul><li><p>Proficiency in Microsoft Office (Word, Excel, Outlook).</p></li><li><p>Strong organizational and multitasking skills.</p></li><li><p>Professional appearance and positive attitude.</p></li><li><p>Ability to work under pressure and handle multiple tasks efficiently.</p></li></ul><p></p>

<ul><li><p>Resolve routine patient concerns and escalate complex issues when necessary.</p></li><li><p>Maintain high standards of customer service at all times</p></li><li><p>Coordinate physician schedules to maximize clinic utilization.</p></li><li><p>Collect blood and other approved laboratory specimens from patients following established clinical protocols.</p></li><li><p>Monitor and maintain phlebotomy supplies and report shortages.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree or diploma in Nursing, Medical Laboratory Science, Healthcare Administration, or a related healthcare field.</p></li><li><p><strong> Demonstrated competency in blood sample collection is preferred</strong></p></li></ul><ul><li><p>2–4 years of experience in patient services, front office, nursing assistance, laboratory sample collection, or customer service.</p></li><li><p>Experience in clinics, hospitals, laboratories, diagnostic centers, or retail healthcare is preferred.</p></li></ul><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</li> <li>Perform his/her duty according to the practices, operational instructions, and procedures identified by the Front Office Manager.</li> <li>Carry out the check-in and check-out procedures.</li> <li>Monitor the VIP, COMP, and HOUSE-USE during all stages.</li> <li>Carry out the foreign currency exchange transactions.</li> <li>Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</li> <li>Enter the cash revenues of the departments into the cash register.</li> <li>Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints, etc.).</li> <li>Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</li> <li>Issue a reminder to rooms that need to check out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</li> <li>Handle all breakdowns, complaints, etc. at the lobby and ensure that the problem is solved.</li> <li>Take note of guests’ wakeup call requests.</li> <li>Forward guest requests to the Guests Relations Department.</li> <li>Read the log book and identify the jobs that need to be followed up.</li> <li>Gather information about all of the events at the hotel.</li> <li>Has knowledge of the night audit procedures.</li> <li>Always greet and bid farewell to guests in a friendly manner.</li> <li>Exchange reports with other departments in full.</li> <li>Ensure that all official documents are completed in full and in an orderly manner.</li> <li>Provide full and accurate information to his/her managers.</li> <li>Take part in the Front Office Department’s internal communication meetings and trainings.</li> <li>Monitor the daily occupancy rates and forecasts in order to contribute to maximizing the occupancy rate at the facility.</li> <li>Knows whom to contact in case of an emergency such as hospitals, taxis, police, etc.</li> <li>Pay maximum attention to representation. Is always careful as his/her attire, conduct, and speech represent the facility.</li> <li>Take part in the Emergency Response Teams.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</li> <li>To provide minimum consumption currently used all stuffs and equipment (paper, printed out, etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy.</li> <li>To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of related work experience in the industry.</li> <li>Foreign language: Sufficient level of English and Arabic to communicate effectively with guests and employees.</li> <li>Courses and training: Theoretical and practical background.</li> <li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</li> <li>Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</p><br><p>* Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p><br><p>* Carry out the check-in and check-out procedures.</p><br><p>* Monitor the VIP, COMP and HOUSE-USE during all stages.</p><br><p>* Carry out the foreign currency exchange transactions.</p><br><p>* Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</p><br><p>* Enter the cash revenues of the departments into the cash register</p><br><p>* Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</p><br><p>* Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</p><br><p>* Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</p><br><p>* Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</p><br><p>* Take note of guests’ wakeup call requests.</p><br><p>* Forward guest requests to the Guests Relations Department.</p><br><p>* Read the log book and identify the jobs that need to be followed-up.</p><br><p>* Gather information about all of the events at the hotel.</p><br><p>* Has knowledge of the night audit procedures.</p><br><p>* Always greet and bid farewell to guests in a friendly manner.</p><br><p>* Exchange reports with other departments in full.</p><br><p>* Ensure that all official documents are completed in full and in an orderly manner.</p><br><p>* Provide full and accurate information to his/her managers.</p><br><p>* Take part in the Front Office Department’s internal communication meetings and trainings.</p><br><p>* Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</p><br><p>* Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</p><br><p>* Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.</p><br><p>* Take part in the Emergency Response Teams.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>* Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</p><br><p>*&nbsp;Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>Education: At least a high school or vocational diploma.</p><br><p>* Experience: At least 2 years of related work experience in the industry.</p><br><p>* Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background.</p><br><p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>* Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p><br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Monitoring Service Owner – IT Infrastructure to lead the end-to-end ownership of monitoring services, ensuring stability, availability, and optimal performance. This role focuses on proactive monitoring, effective alerting, and continuous optimisation, while aligning services with business requirements, compliance standards, and cloud transformation strategies. The individual will act as a technical escalation point, support operational excellence, and drive continuous improvement within infrastructure services.</p> <h4>What you’ll do</h4> <ul> <li>Own and manage end-to-end monitoring services to ensure high availability, performance, and reliability.</li> <li>Perform root cause analysis (RCA), resolve incidents, and deliver permanent solutions.</li> <li>Coordinate, prepare, and implement service change requests and ensure readiness for CAB reviews.</li> <li>Monitor service performance, generate reports, and prepare service analysis for monthly review meetings.</li> <li>Lead continuous service improvement (CSI) initiatives and deliver operational enhancements.</li> <li>Act as a technical escalation point across service desks, support teams, and SMEs.</li> <li>Maintain and update operational documentation, including user guides and work instructions.</li> <li>Conduct operational assessments for projects and provide input for go-live decisions.</li> <li>Develop automation scripts and solutions to improve efficiency and reduce manual intervention.</li> <li>Collaborate with internal stakeholders to align service delivery with business needs and technical strategy.</li> <li>Monitor ticket quality, coach SMEs, and support capability development across the team.</li> </ul> <h4>Who you are</h4> <ul> <li>A professional with a degree in engineering, computer science, or a related field.</li> <li>An experienced individual with extensive hands-on expertise in Azure monitoring and administration.</li> <li>Skilled in Azure Monitor tools, including log analytics, metrics, alerts, dashboards, and diagnostic settings.</li> <li>Proficient in Kusto Query Language (KQL) for queries, dashboards, and reporting.</li> <li>Knowledgeable in Infrastructure as Code (IaC) tools such as Terraform or ARM templates.</li> <li>Experienced in SCOM and PowerShell scripting for automation and troubleshooting.</li> <li>Certified in ITIL Foundation or equivalent service management frameworks.</li> <li>Familiar with telemetry concepts, reporting tools, and performance analysis.</li> <li>A collaborative communicator with strong interpersonal, organisational, and problem-solving skills.</li> <li>Comfortable working in large-scale production environments with a quality and customer-focused approach.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead critical infrastructure services in a global organisation.</li> <li>Exposure to advanced cloud monitoring tools and large-scale IT environments.</li> <li>Collaborative and inclusive team culture focused on innovation and improvement.</li> <li>Continuous learning through real-world service optimisation and transformation initiatives.</li> <li>Engagement in cross-functional projects with high business impact.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced cloud monitoring and observability practices.</li> <li>Service ownership and end-to-end operational management.</li> <li>Automation and scripting for infrastructure efficiency.</li> <li>Stakeholder management and technical leadership.</li> <li>Continuous improvement methodologies and service optimisation strategies.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Microsoft 365 Endpoint &amp; Identity Consultant is responsible for the end-to-end implementation, configuration, and deployment of the identity and endpoint security foundation across the Microsoft 365 ecosystem.<br> You will own the delivery of Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, and Windows Autopilot solutions, ensuring secure, compliant, and well-governed Zero Trust environments for enterprise and public-sector clients.<br> This is a hands-on consulting and engineering role focused on delivering production-ready identity and endpoint management solutions, translating security and business requirements into secure Microsoft 365 configurations, and ensuring successful deployment, operational readiness, and knowledge transfer.<br> Responsibilities: Microsoft 365 Identity &amp; Endpoint Implementation Solution Design &amp; Deployment: Design, configure, and deploy Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, and Windows Autopilot solutions based on client security and business requirements.<br> Identity &amp; Access: Configure Conditional Access, Multi-Factor Authentication (MFA), passwordless authentication, Privileged Identity Management (PIM), Identity Governance, Entitlement Management, Self-Service Password Reset (SSPR), and B2B access.<br> Endpoint Management: Deploy and manage Microsoft Intune device enrollment, compliance policies, configuration profiles, mobile application management (MAM), Windows Autopilot, Windows 365, and Azure Virtual Desktop (where applicable).<br> Endpoint Protection: Deploy Microsoft Defender for Endpoint, configure attack surface reduction policies, endpoint detection and response (EDR), device risk management, and integrate security signals with Conditional Access.<br> Zero Trust &amp; Security Implementation Zero Trust Architecture: Implement Zero Trust principles by integrating identity, device compliance, and access controls to enforce least-privilege access.<br> Identity Governance: Configure Privileged Identity Management (PIM), access reviews, entitlement management, and identity lifecycle governance.<br> Conditional Access: Implement risk-based access policies using user, device, and sign-in risk signals to strengthen enterprise security.<br> Endpoint Security: Configure device compliance, application protection, endpoint hardening, and security baselines across Windows, macOS, iOS, and Android devices.<br> Deployment Ownership &amp; Delivery Excellence End-to-End Delivery: Own the complete deployment lifecycle from discovery workshops and security assessments through implementation, pilot deployments, production rollout, and operational handover.<br> Configuration Baselines: Develop reusable secure configuration baselines, deployment templates, PowerShell automation scripts, and operational runbooks.<br> Documentation: Produce technical design documents, secure configuration guides, implementation documentation, operational runbooks, and knowledge transfer materials.<br> Client Advisory: Act as a trusted advisor by translating client security objectives into Microsoft 365 Zero Trust solutions and recommending best practices.<br> Stakeholder Collaboration Collaborate closely with Collaboration &amp; Content, Data Security &amp; Compliance, Copilot &amp; AI, and Cybersecurity / Managed SOC teams to deliver integrated Microsoft 365 security solutions.<br> Conduct discovery workshops, security assessments, design reviews, and deployment planning sessions with client stakeholders.<br> Support operational readiness by ensuring deployed solutions align with enterprise governance, compliance, and security standards.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Hands-on experience with Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, Windows Autopilot, Windows 365, and Azure Virtual Desktop.<br> Strong understanding of Microsoft 365 identity architecture, endpoint management, and Zero Trust security principles.<br> Expertise implementing Conditional Access, Multi-Factor Authentication (MFA), passwordless authentication, Privileged Identity Management (PIM), Identity Governance, Entitlement Management, and Self-Service Password Reset (SSPR).<br> Experience designing and implementing least-privilege access models and risk-based authentication.<br> Experience deploying Microsoft Intune device management, compliance policies, configuration profiles, application protection (MAM), and Windows Autopilot.<br> Experience implementing Microsoft Defender for Endpoint, endpoint detection and response (EDR), attack surface reduction, and device risk management.<br> Strong understanding of Zero Trust architecture, device compliance, identity protection, and risk-based access control.<br> Working knowledge of MENA regulatory and data residency requirements affecting Microsoft 365 deployments, including SAMA CSF, NCA ECC, SDAIA, and UAE/Saudi PDPL.<br> Experience with PowerShell scripting and automation for Microsoft 365 administration, deployment, and configuration management.<br> Strong requirements gathering, solution design, client workshop facilitation, and technical documentation skills.<br> Ability to translate business security objectives into scalable Microsoft 365 identity and endpoint solutions.<br> Produce clear solution designs, secure configuration documentation, deployment guides, operational runbooks, and knowledge transfer documentation.<br> 5+ years of hands-on experience deploying and configuring Microsoft identity and endpoint technologies within consulting, professional services, systems integration, or managed security environments.<br> Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field (or equivalent practical experience).<br> Certifications (Preferred) : Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft Certified: Identity and Access Administrator Associate (SC-300) , Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Additional Microsoft Security certifications are advantageous.<br> Must be fluent in English.<br> Working proficiency in Arabic is highly desirable.<br> Location: MENA region with flexibility to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.<br> Engagement: Full-time, responsible for the end-to-end delivery of Microsoft 365 identity, endpoint management, and Zero Trust solutions across enterprise and public sector clients.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and customer-oriented Assistant Guest Relation Manager to join our team . In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Relation Manager in overseeing the daily operations of our hotel's front-of-house services. Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests Assist in optimizing hotel occupancy and room rates to maximize revenue Handle guest complaints professionally and effectively, ensuring prompt resolution Support the Guest Relation Manager in operating a highly proficient and productive guest services department Conduct and assist in training programs for the Guest Service team Collaborate with other departments to ensure seamless guest experiences Implement and maintain standard operating procedures for the guest service department Monitor and improve systems and procedures to enhance operational efficiency Assist in managing reservations and coordinating with housekeeping for room readiness Contribute to sales efforts by promoting hotel services and special offers Ensure compliance with health and safety regulations Participate in departmental meetings and continuous improvement initiatives</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li><li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li><li>Excellent customer service skills with a focus on guest satisfaction</li><li>Demonstrated leadership abilities and experience in training and developing team members</li><li>Strong problem-solving skills and ability to handle guest complaints effectively</li><li>Proficiency in hotel management software and reservation systems</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Detail-oriented with strong organizational skills</li><li>Sales-oriented mindset with the ability to upsell hotel services</li><li>Flexibility to work varying shifts, including weekends and holidays</li><li>Knowledge of health and safety regulations in the hospitality industry</li><li>Familiarity with the local area and attractions in Coimbatore is a plus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Housekeeping Coordinator</strong> The Housekeeping Coordinator oversees daily housekeeping operations across all guest rooms, public areas, back-of-house facilities, and special event spaces. The HK Coordinator acts as a liaison between housekeeping staff, maintenance teams, front office, sales, and hotel management to maintain service excellence, operational efficiency, and the highest standards of cleanliness and guest satisfaction.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Operational Support</strong></p><ul><li>Coordinate daily housekeeping operations across guest rooms, public areas, banquet spaces, and back-of-house facilities</li><li>Manage housekeeping staff scheduling, task assignments, and workload distribution to ensure timely room turnover and facility maintenance</li><li>Monitor cleaning standards and quality assurance across all areas; conduct inspections and provide feedback to maintain brand standards</li><li>Liaise between housekeeping, maintenance, front office, and hotel management to ensure seamless operations and rapid issue resolution</li><li>Maintain inventory of cleaning supplies, linens, and equipment; coordinate with purchasing for timely replenishment</li></ul><p><strong>Event &amp; Banquet Coordination</strong></p><ul><li>Coordinate with Sales and Events teams regarding special event setups, banquet room preparations, and post-event cleaning requirements</li><li>Ensure housekeeping readiness for group bookings and special functions</li></ul><p><strong>Core Competencies</strong></p><ul><li>Problem-solving skills and attention to detail</li><li>Guest service orientation and commitment to excellence</li><li>Operational awareness and resource management</li><li>Team collaboration and staff leadership</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; Diploma or Degree in Hospitality Management, Business Administration, or related field preferred</li><li>2 4 years of experience in housekeeping operations, hotel management, or hospitality coordination</li><li>Proven experience in supervisory or coordination roles within housekeeping or hotel operations</li><li>Strong knowledge of cleaning standards, protocols, and best practices</li><li>Excellent organizational and multitasking skills with ability to manage competing priorities</li><li>Proficiency in hotel management systems and scheduling software</li><li>Strong communication and interpersonal skills with ability to lead and motivate teams</li><li>Certification in Hospitality Management or Professional Housekeeping Standards</li><li>Experience coordinating special events or banquet operations</li><li>Familiarity with inventory management and procurement processes</li><li>Experience with quality assurance inspections and staff training</li></ul><p></p></section>

<p><strong>Job Summary:</strong></p><ul><li><p>Provides technical and functional support throughout (chatting , over the phone or online meeting) in the areas of ERP systems administration, problem resolution, support, process mapping, system testing and development, security access, and training with <strong>Good Knowledge in SQL Server</strong></p></li><li><p>Test, deploy, and maintain data processing solutions to enhance the ERP systems</p></li></ul><p><strong>Job Description</strong></p><ul><li><p>Assists in developing procedures to ensure integrity of ERP system and databases</p></li><li><p>Develops and implements project plans for ERP functional support tasks</p></li><li><p>Works as a system analyst with key personnel to help define user needs and develop data processing solutions</p></li><li><p>Develops and presents training materials for end users</p></li><li><p>Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services</p></li><li><p>Solve clients’ problems throughout visiting them or over the phone</p></li><li><p>Improves system performance by identifying problems</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Commercial and Retail<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>June 3, 2026<p><br><b>Business Unit:</b></p><br><p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Where you fit In</b></p><br><p>Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.</p><br><p>As Lubricants Technical Advisor, you will be expected to provide first line technical advice to direct accounts, industrial and indirect customers, and Shell Sales force on the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage, and to trouble shoot any technical issues.</p><br><p><b>What’s the role?</b></p><br><p>In your role as the Lubricants Technical Advisor (LTA) you will use your techno-commercial skills to provide support on highly complex technical issues to key accounts for business retention, securing close top partnership with key customers and prospects at high level as well as with their key stakeholders through differentiating offers and solutions:</p><br><ul><li>Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for approximately. 95% of all front-line technical issues</li><li>Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues</li><li>Manage any complex complaint or issue coming from key customers (Platinum, global priority OEM) providing satisfying customer solution and clear constructive feedback internally as good learning case</li><li>Thanks to own high technical, overall sector <span>product/application/process</span> expertise, be able to deliver valuable input and Shell product and services selection to key customers, to improve sensitively their production process, increasing Shell Technology image and business opportunity</li><li>Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front-line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation</li><li>You also will drive top and bottom-line growth through deep involvement in key account prospecting and cross/up selling activities with a premium acceleration focus providing the right claims and reasons to believe:</li><li>Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy.</li><li>Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products</li><li>Drive x/up-sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required</li><li>Develop and deliver appropriate lubricants training to direct Shell Sales staff to develop their <span>product-application-services</span> expertise</li><li>Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines to provide proven Technology Leadership or Value Led examples</li><li>You will be part of the services monetization journey by introducing and growing our technical services as a new revenue stream through our current active CVP`s in addition to creating new ones to expand our services portfolio</li></ul><p><b>What we need from You</b></p><br><ul><li>Degree (e.g. BEng) –engineering, preferably mechanical, or comparable technical background skills</li><li>Proven 5-8 years working experience in relevant industries</li><li>Good Sector and application technical knowledge to be able to understand customer`s critical needs&nbsp;</li><li>Evidence for good commercial acumen, Experience in a customer facing role (eg front line sales) is beneficial.</li><li>Knowledge in Vibration, Ultrasound and/or thermography inspections will be considered.</li><li><span>Self-committing,</span> balancing own learning from others internally and giving technical support externally</li><li>Having the ability to distil complex information and to communicate clearly and concisely to others</li><li>Managing relationships with key customers and their stakeholders</li><li>Delivers results – accountability. Clear results orientation and capacity to manage self-performance</li><li>Competence in problem solving, good decision-making skills and ability to find solutions to day-to-day issues</li><li>Able to maintain high volumes of contacts, with quick and accurate turnaround time</li><li>Demonstrates interpersonal sensitivity and communication (written and verbal) skills</li><li>Solution development and creative problem solving</li><li>Successful integration for collaborative development and implementation with global, regional &amp; local teams.</li><li>Good English skill level</li></ul><p><b><span>Company Description</span></b></p><br><p><span>Shell Egypt offers a portfolio of capacity building programs for Egyptian community targeting youth at high school, university and fresh graduates levels up to middle management level.&nbsp; The Programs include different offerings in STEM Education Like NXplorers Program, Shell Eco Marathon, Imagine the Future, in addition to its flagship entrepreneurship program Intilaaqah.</span></p><br><p><b><span>An innovative place to work </span></b></p><br><p>There’s never been a more exciting time to work at Shell.</p><br><p>Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.</p><br><p><b><span>An inclusive place to work </span></b></p><br><p>To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.</p><br><ul><li><p>We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there</p><br></li><li><p>We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application</p><br></li></ul><p><b><span>A rewarding place to work </span></b></p><br><p>Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.</p><br><p>We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.</p><br><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced IT Manager to oversee IT operations, ensure service excellence, and maintain the stability of business-critical systems.<br> The ideal candidate will have strong expertise in IT operations, incident management, Root Cause Analysis (RCA), CRM systems, SLA management, and on-site technical support.<br> This role requires excellent problem-solving skills, leadership abilities, and a customer-focused mindset to ensure seamless IT service delivery.<br> Key Responsibilities Manage day-to-day IT operations and ensure high availability of IT services.<br> Lead incident management activities, ensuring timely resolution of critical issues.<br> Conduct Root Cause Analysis (RCA) for recurring incidents and implement preventive actions.<br> Monitor and maintain Service Level Agreements (SLAs), ensuring compliance with agreed service targets.<br> Administer, support, and optimize CRM systems to meet business requirements.<br> Provide and oversee on-site technical support for hardware, software, network, and end-user issues.<br> Coordinate with internal teams and external vendors for issue resolution and service delivery.<br> Monitor system performance and implement continuous improvements to enhance operational efficiency.<br> Develop and maintain IT policies, procedures, and documentation.<br> Manage IT assets, licenses, and infrastructure.<br> Prepare operational reports, incident summaries, SLA performance reports, and management dashboards.<br> Lead, mentor, and support IT support teams to ensure high-quality service delivery.<br> Ensure compliance with organizational security standards and IT best practices.<br> Required Skills Strong knowledge of IT Operations Management.<br> Hands-on experience in Incident Management and Problem Management.<br> Expertise in conducting Root Cause Analysis (RCA).<br> Experience working with CRM platforms (e.<br>g., Salesforce, Microsoft Dynamics, Zoho CRM, or similar).<br> Strong understanding of SLA monitoring and service delivery metrics.<br> Experience providing on-site IT support in enterprise environments.<br> Knowledge of ITIL framework and IT Service Management (ITSM) best practices.<br> Familiarity with Windows Server, Active Directory, Microsoft 365, networking, and system administration.<br> Excellent analytical, troubleshooting, and decision-making skills.<br> Strong communication and stakeholder management abilities.<br> Ability to prioritize multiple tasks in a fast-paced environment.<br> Bachelor's degree in Information Technology, Computer Science, or a related field.<br> 4–6 years of experience in IT Operations or IT Infrastructure, with experience in a leadership or supervisory role.<br> ITIL Foundation certification is preferred.<br> Microsoft, Cisco, or other relevant technical certifications are a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Cairo, Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R1011279<br><p><b>Date Posted:</b></p><br><br>2026-07-07<br><p><b>Company Name:</b></p><br><br>Hitachi Rail GTS Egypt LLC<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><br><p><b>About Us</b></p><br><br><p><span>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.</span></p><br><br><br><br><p><b>Job Description:</b></p><br><br><p>Hitachi Rail has a singular focus on moving people. We believe that people should have the freedom to be able to travel wherever they want, on any mode of transport they choose and that the experience should be seamless. To that end we focus heavily on making our offering just that – universal, flexible and simple. We happen to build ticketing systems to do just that.</p><br><br><br><p>Against this backdrop we now find Transit Authorities looking for Next Generation Ticketing systems that take all of the above into consideration and provide solutions that:</p><br><br><ul><li>Conform and work alongside existing traditional transport operators and mean of travel.</li><li>Provide transit payment solutions that are built on an Open Payment</li><li>Provide digital services.</li><li>Real time information for stakeholders to provide services</li></ul><br><p><b>Roles &amp; responsibilities</b></p><br><br><p>The Project Design Authority (PDA) plays a central role in the design, definition, and delivery of engineering solutions for Hitachi Rail’s Automatic Fare Collection (AFC) systems.</p><br><br><br><p>Based in Cairo, the PDA contributes to complex projects in Egypt and collaborates with international teams. Key responsibilities include analyzing RFPs, designing tailored technical solutions, estimating engineering efforts, and preparing technical proposals.</p><br><br><br><p>The PDA serves as the main technical interface between the customer and internal teams, providing expertise and guidance throughout the project lifecycle. The role requires excellent communication skills, the ability to work in a multicultural and multi–time‑zone environment, and strong proficiency in web and mobile architectures.</p><br><br><br><p>The Project Design Authority (PDA) responsibilities are as follows, he/she must:</p><br><br><ul><li>Ensures global consistency of the engineering process, practices and tools, organizes the co-engineering then approves lower level solution elements’ or components’ engineering plans including those flown down to subcontractors and partners;</li><li>Thoroughly review and analyze RFPs from a technical perspective to understand customer requirements and identify any gaps.</li><li>Design comprehensive, innovative, and cost-effective solutions tailored to specific customer needs in the Urban Mass Transit sector.</li><li>Work closely with the Capture Lead (Sales Department), Bid Manager (Offers Department), and engineering teams to create integrated bid responses.</li><li>Collaborate with international departments such as Strategy &amp; Marketing, Engineering, and Offers to ensure seamless communication and solution alignment.</li><li>Produce and deliver four key technical outputs to the Bid Manager: Requirements Compliance, Design Validation (DVa), Technical Offer, Engineering Effort Estimate (EEE)</li><li>Define solution with specification documentation (during design, development and validation phases) : as writer and/or reviewer and/or approver.</li><li>Manage Requirements and Customer needs</li><li>Specification document : system specification document and interface specification documents</li><li>Requirements Management: Collaborate with cross-functional teams to gather, analyze, and document system requirements.</li><li>Systems Engineering Methodology: Apply systems engineering principles and methodologies to guide the development and integration of complex systems.</li><li>System Design &amp; Architecture: Collaborate with the Architect in defining the physical and logical architectures of Automatic Fare Collection systems.</li><li>Create and manage system-level design documentation, including block diagrams, interface specifications, and system integration plans.</li></ul><br><p><b>Work experience &amp; qualification requirements</b></p><br><br><ul><li>Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field, and 10+ years of experience in technical solution design, preferably in the mass transit or transportation technology industry.</li><li>Proven experience in RFP analysis, technical proposal development, and costing of engineering efforts.</li><li>Demonstrated experience in systems engineering.</li><li>Experience in Deployment of complex, critical System and in complex System Integration with third party component.</li><li>Prior experience in the transportation, rail, or AFC industry is a plus.</li><li>Experience in Back Office financial system or on open payment Solution is a plus</li><li>Experience in Web Oriented Architecture solution</li><li>Fluent in English and French</li></ul><br><br><br><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at &nbsp;</b><b><span><span><span><span>https://www.hitachirail.com/careers</span></span></span></span></b><b>.</b></p><br><br><br><br><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.</b></p><br><br><br><br><p><b>We would be delighted if you would be one of our followers at <u><span><span><span><span>https://www.linkedin.com/company/hitachirail</span></span></span></span></u></b></p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>POSITION SNAPSHOT</strong> </p> <p>Location: 6th of October</p> <p>Company: Nestl Egypt</p> <p> <strong>POSITION SUMMARY</strong> </p> <p>Joining Nestl means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. </p> <p> </p> <p>In this role, you will be responsible for managing and/or performing the design, implementation, and start-up phases of capital investment projects on the manufacturing site, within the defined scope of responsibility or specialization. Additionally, to ensure that the objectives of the investment project charter, design specifications and Nestl standards are implemented and applied. Furthermore, enhance business objectives, product quality and plant operation/performance while ensuring that people health and safety, product safety, and environment are never compromised.</p> <p> </p> <p>This Includes: </p> <p> Preparing designs, project controls and specifications, schedules, cost estimates, production, transportation, installation, testing and/or commissioning of new infrastructure, facilities, equipment, etc.</p> <p> Monitoring progress and performance against the project management plans; taking action to resolve operational problems and minimize delays.</p> <p> Identifying, developing, and gathering the resources necessary to ensure a successful project life cycle.</p> <p> Provide support to preparing engineering standards, designs and work specifications, selecting materials, equipment, project staff, and external contractors.</p> <p> </p> <p> <strong>A DAY IN THE LIFE </strong> </p> <ul> <li>Before starting the project design phase:</li> </ul> <p>Support the End-to-End Project Manager and Project Engineering Manager in developing the investment project charter and ensure that it is strictly followed throughout the project.</p> <ul> <li>During project design phase:</li> </ul> <p>Execute the basic and detailed design of the project based on Nestl Corporate Business Principles, Nestl standards, local regulations, the defined User Requirements Specifications "URS" and the TPM characteristics of a unit operation (safety, quality, affordability, maintainability, operability, and reliability). Ensure by design the workers, and operators, safety during both the construction and the ongoing operation of the plant.</p> <ul> <li>During the project implementation phase:</li> </ul> <p>Ensure that the engineering side of the project is implemented (e.g. buildings, equipment erections, piping, utilities, etc.) in accordance with the defined timing, cost and quality, the URS and the characteristics of a unit operation. And that all the elements of the project (including technical people training, as needed) is performed in such a way that safety is always guaranteed on the whole project site and that a vertical start-up is assured. Select and qualify contractors and coordinate their activities. Ensure that Nestl standards are applied.</p> <ul> <li>During the start-up phase of the project:</li> </ul> <p>Support the Operations and Start-Up Leader and their team to ensure a smooth transition to operations after the qualification and verification of the installation.</p> <p>Contribute to and support the preparation and distributing the engineering project documentation, including the engineering part of the project final report and provide feedback to the Maintenance Prevention System.</p> <p>Ensure proper project closing and H/O to the relevant stakeholders.</p> <ul> <li>During the whole project life:</li> </ul> <p>Promote development of environmental-friendly and sustainable solutions.</p> <p> </p> <p> <strong>What will make you successful </strong> </p> <ul> <li>Manufacturing projects management ( making it happen ): 3-5 years experience in capital investment projects development and implementation in food industry.</li> <li>Determination of methods to minimize the likelihood of injuries or damages to people and/or equipment (SH&amp;E).</li> <li>Factory operations (as required). </li> <li>Knowledge of I2L a mindset and ways of working based on available online trainings and workshops.</li> <li>Knowledge of the requirements for a good capex submission and the available tool based on available online trainings and workshops.</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Envision Employment Solutions is currently looking for a ServiceNow Business Analyst for one of our partners, a global leader in consulting, digital transformation, technology and engineering services!</p><p>The ServiceNow Business Analyst plays a key role in driving the design, enhancement, and optimization of ServiceNow solutions across the organization. This role partners with business stakeholders and technical teams to gather requirements, streamline workflows, and ensure the successful delivery of scalable, high quality ServiceNow functionalities that support enterprise service management.</p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with business units to gather, document, and validate requirements for new ServiceNow capabilities and enhancements.</li><li>Translate business needs into functional specifications, user stories, use cases, and acceptance criteria.</li><li>Facilitate workshops, design sessions, sprint planning, and UAT activities.</li><li>Analyze existing workflows and recommend process optimization aligned with ServiceNow best practices.</li><li>Work closely with ServiceNow developers, architects, and administrators to ensure successful delivery of solutions.</li><li>Support the creation and maintenance of platform governance, data standards, and configuration management processes.</li><li>Conduct impact analysis for platform updates, new releases, and integrations.</li><li>Lead testing activities including functional testing, regression testing, and user acceptance.</li><li>Train end users, create documentation, and ensure smooth adoption of new features.</li><li>Monitor platform performance and assist in continuous improvement initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Business Administration, or related field.</li><li>Minimum 6 years of experience as a Business Analyst, with at least 3+ years focused on ServiceNow.</li><li>Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, CMDB, or ITAM.</li><li>Experience writing detailed functional requirements, user stories, and process documentation.</li><li>Strong analytical and problem solving abilities with a focus on process improvement.</li><li>Familiarity with Agile/Scrum methodologies.</li><li>Excellent communication skills with the ability to engage both technical and non technical stakeholders.</li><li>ServiceNow certifications preferred (e.g., CSA, CAD, ITSM, or specialty certifications).</li><li>Experience with integrations, data modeling, and platform governance is a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Build and deploy production-grade Generative AI and Agentic AI solutions across the organization. Develop multi-agent systems and agent-to-agent (A2A) orchestration for autonomous, end-to-end workflows. Build RAG pipelines with vector databases and embeddings to ground LLMs in enterprise data. Design, train, and deploy Deep Learning models (NLP, CV, time-series) using PyTorch. Use AWS (Bedrock, SageMaker) and Azure (OpenAI, ML Studio) to host and scale AI workloads. Integrate Snowflake Cortex AI/ML, SAP Joule, and MuleSoft AI Chain with enterprise systems. Apply prompt engineering, function calling, and guardrails for reliable LLM apps. Operationalize models with MLOps/LLMOps: CI/CD, evaluation, monitoring, and responsible AI.</p><p>Key Responsibilities:</p><ul><li>Build LLM apps and agentic workflows using LangChain, LangGraph, LlamaIndex, AutoGen, or CrewAI.</li><li>Design agent-to-agent (A2A) orchestration: planning, tool use, memory, and multi-agent collaboration.</li><li>Develop RAG pipelines: chunking, embeddings, vector search, re-ranking, and grounding.</li><li>Train and fine-tune deep learning models with PyTorch.</li><li>Deploy models on AWS Bedrock, SageMaker, Azure OpenAI, and Azure ML Studio.</li><li>Integrate AI with Snowflake Cortex, SAP Joule, and MuleSoft AI Chain.</li><li>Apply prompt engineering, evaluation, and guardrails for safe, accurate outputs.</li><li>Implement MLOps/LLMOps: experiment tracking, CI/CD, monitoring, and drift detection.</li><li>Collaborate with engineering, data, and business teams and document architectures.</li></ul><p>Deliverables:</p><ul><li>Production GenAI and agentic applications adopted by business users.</li><li>Working multi-agent systems with A2A orchestration automating key workflows.</li><li>Reliable RAG pipelines with accurate, grounded LLM responses.</li><li>Trained and deployed deep learning models meeting accuracy, latency, and cost targets.</li><li>Successful integrations with Snowflake Cortex, SAP Joule, and MuleSoft AI Chain.</li><li>End-to-end MLOps/LLMOps pipelines for training, deployment, and monitoring.</li><li>Responsible AI guardrails ensuring quality, safety, and governance.</li><li>Reusable AI components, prompt libraries, and reference architectures.</li><li>Clear technical documentation and architecture diagrams.</li><li>Measurable business outcomes: efficiency, automation, and better user experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+years of experience</li><li>Bachelor's degree in Computer Science, AI, Data Science, Software Engineering, or Mathematics.</li><li>Certifications in AWS, Azure, Snowflake, GenAI, or ML preferred.</li><li>Equivalent hands-on AI/ML experience may substitute for certifications.</li><li>Mandatory Technical Skills:</li><li>Strong Python with NumPy, Pandas, scikit-learn, PyTorch, TensorFlow, Hugging Face.</li><li>Hands-on with LLM and agent frameworks: LangChain, LangGraph, LlamaIndex, AutoGen, CrewAI.</li><li>Experience designing agent-to-agent (A2A) orchestration: tool use, planning, function calling, memory.</li><li>Practical RAG experience with vector DBs (Pinecone, Weaviate, Chroma, FAISS, pgvector).</li><li>Solid Deep Learning: transformers, CNNs, RNNs, fine-tuning, and model evaluation.</li><li>Hands-on with AWS AI/ML: Bedrock, SageMaker, Lambda, S3.</li><li>Hands-on with Azure AI/ML: Azure OpenAI, ML Studio, AI Foundry.</li><li>Good experience with Snowflake AI/ML: Cortex AI and Snowpark ML.</li><li>Good experience with SAP Joule: GenAI copilot and SAP integrations.</li><li>Good experience with MuleSoft AI Chain on Anypoint Platform.</li><li>Proficient in prompt engineering, evaluation, and guardrails.</li><li>Experience with REST APIs, Git, Docker, and CI/CD for models.</li><li>Solid MLOps/LLMOps: tracking, versioning, monitoring, responsible AI.</li><li>Strong analytical, problem-solving, and communication skills.</li></ul><p>Tools and Technologies:</p><ul><li>Languages &amp; Frameworks: Python, PyTorch, TensorFlow, Hugging Face, scikit-learn, FastAPI.</li><li>LLM &amp; Agent Frameworks: LangChain, LangGraph, LlamaIndex, AutoGen, CrewAI, Semantic Kernel.</li><li>LLM Providers: OpenAI, Anthropic Claude, Llama, Mistral, Cohere, Hugging Face.</li><li>Cloud AI: AWS Bedrock, SageMaker, Azure OpenAI, Azure ML Studio, AI Foundry.</li><li>Enterprise AI: Snowflake Cortex &amp; Snowpark ML, SAP Joule, MuleSoft AI Chain.</li><li>Vector DBs: Pinecone, Weaviate, Chroma, FAISS, pgvector, Milvus.</li><li>Data &amp; Storage: Snowflake, SQL, PostgreSQL, MongoDB, S3, Azure Data Lake, Pandas, Spark.</li><li>MLOps/LLMOps: MLflow, Weights &amp; Biases, LangSmith, LangFuse, Docker, Kubernetes, Git CI/CD.</li><li>Evaluation: RAGAS, DeepEval, TruLens, Arize.</li><li>Collaboration: Jupyter, VS Code, Jira, Confluence, Postman.</li></ul><p></p></section>

<p>Executes the delivery of payroll services as defined in corresponding guidelines Ensures correct implementation of company pension schemes, deferred compensation, etc. in the payroll Compiles employer statements and other legally required documents Deploys given salary increases in the system Conducts monthly PY run, including related follow up activities - Key User Activities Checks correctness of the payroll data and ensures the compliance of the salary calculation with the defined pay policies and applicable legal, tax and social security regulations Provides correct payment files and transfer posting to finance - accounting Acts as contact person regarding payroll concerns for relevant external, e.g. tax authorities, pension fund, health insurance, unemployment agency and internal, e.g. accounting, tax, C&amp;B, HR business partners, managers, employees, stakeholders Prepares standard and ad-hoc reports and statistics for internal and external use including participation in global -Mercer- and local salary surveys Implements and drives LEONI HR standard processes, guideline and standards and customize them to tax or legal requirements in country in alignment with global HR to ensure standardization in the country</p><p><strong>Desired Candidate Profile</strong></p><p>Educational Background: Bachelor s degree in Accounting, Finance, Human Resources, Business Administration, or a related field.</p><p>Years of Experience: +1 year of experience in Payroll, Compensation &amp; Benefits, Personnel, or HR Operations, preferably within a manufacturing environment.</p><p>Language: Fluent in English (both written and spoken) with strong professional communication and reporting skills.</p><p>Excel Skills: Excellent command of MS Excel (advanced formulas, PivotTables, data analysis, reconciliation, and payroll tracking tools are mandatory).</p><p>Systems: Experience with SAP or other HRIS/Payroll systems is highly preferred (Nice-to-have).</p><p>Payroll Knowledge: Strong knowledge of end-to-end payroll processes, including salary calculations, overtime, allowances, deductions, bonuses, and employee changes.</p><p>Attendance Management: Strong understanding of attendance systems, working hours, overtime, leave, and their impact on payroll calculations.</p><p>Confidentiality: High level of integrity and ability to handle confidential employee and salary information.</p>

<p>Executes the delivery of payroll services as defined in corresponding guidelines Ensures correct implementation of company pension schemes, deferred compensation, etc. in the payroll Compiles employer statements and other legally required documents Deploys given salary increases in the system Conducts monthly PY run, including related follow up activities - Key User Activities Checks correctness of the payroll data and ensures the compliance of the salary calculation with the defined pay policies and applicable legal, tax and social security regulations Provides correct payment files and transfer posting to finance - accounting Acts as contact person regarding payroll concerns for relevant external, e.g. tax authorities, pension fund, health insurance, unemployment agency and internal, e.g. accounting, tax, C&amp;B, HR business partners, managers, employees, stakeholders Prepares standard and ad-hoc reports and statistics for internal and external use including participation in global -Mercer- and local salary surveys Implements and drives LEONI HR standard processes, guideline and standards and customize them to tax or legal requirements in country in alignment with global HR to ensure standardization in the country</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Educational Background:</strong> Bachelor s degree in Accounting, Finance, Human Resources, Business Administration, or a related field.</p><p><strong>Years of Experience:</strong> +1 year of experience in Payroll, Compensation &amp; Benefits, Personnel, or HR Operations, preferably within a manufacturing environment.</p><p><strong>Language:</strong> Fluent in English (both written and spoken) with strong professional communication and reporting skills.</p><p><strong>Excel Skills:</strong> Excellent command of MS Excel (advanced formulas, PivotTables, data analysis, reconciliation, and payroll tracking tools are mandatory).</p><p><strong>Systems:</strong> Experience with SAP or other HRIS/Payroll systems is highly preferred (Nice-to-have).</p><p><strong>Payroll Knowledge:</strong> Strong knowledge of end-to-end payroll processes, including salary calculations, overtime, allowances, deductions, bonuses, and employee changes.</p><p><strong>Attendance Management:</strong> Strong understanding of attendance systems, working hours, overtime, leave, and their impact on payroll calculations.</p><p><strong>Confidentiality:</strong> High level of integrity and ability to handle confidential employee and salary information.</p>