UI developer Jobs

<p>We are looking for a Senior QA Engineer to join our growing team. In this role, you will be responsible for ensuring the quality and reliability of our products by collaborating closely with cross-functional teams throughout the software development lifecycle. You will drive both manual and automated testing efforts while contributing to continuous quality improvements.</p><p>What You'll Be Doing</p><ul><li>Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle.</li><li>Design, develop, and execute comprehensive test cases and test scenarios.</li><li>Design, implement, and maintain end-to-end (E2E) automated test suites.</li><li>Verify that software implementations meet business and functional requirements.</li><li>Review business and technical requirements to ensure consistency, completeness, and testability.</li><li>Identify, document, track, and verify software defects through to resolution.</li><li>Suggest product and functionality improvements based on usability and quality standards.</li><li>Conduct post-release and post-implementation testing to ensure product stability and quality.</li><li>Support regression, integration, system, and user acceptance testing activities.</li><li>Work closely with developers and product teams to resolve quality issues and improve development processes.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>7+ years of progressive experience in software quality assurance and quality control is a must, with at least 2 years in a senior or lead QA role. Proven expertise in both manual and automated testing, including hands-on experience with automation frameworks. Demonstrated ability to design and execute detailed test plans, test cases, and regression suites for complex software systems. Strong track record of identifying, isolating, and documenting critical bugs and edge cases, with a reputation for meticulousness and attention to detail. Experience leading and mentoring QA teams and managing quality processes in Agile or hybrid development environments. Excellent communication skills, with the ability to lead difficult conversations with clients and stakeholders and translate technical findings into business value. Proficiency with bug tracking and test management tools. Bachelor's degree in computer science, Information Technology, Engineering, or a related field (or equivalent experience).</p>

We are currently hiring a Senior Technical Office Engineer for a very well known company located in Heliopolis, Cairo.<br>Job Description:<br>Will be responsible for technical support, offers, clarifications, and consultation within the company as well as with our customers. In this role, this person will also be responsible for fulfilling customer’s requirements, communications with factories and manufacturing facilities worldwide as well as preparing necessary documentation and reports. Selecting water-related equipment for projects based on clients requested specifications. Support the sales team. Visit clients for technical support / clarifications / orientation. Provide training & support to junior team-mates as well as different stakeholders (consultants, contractors, and end users). Collaborate with other departments, Vendors, or business units to ensure timely resolution of the customer’s request.<br>Job Qualifications:<br>Bachelor in Engineering.5-7 years of experience. Preferable experience in water industry, water pumps or industrial industry. Excellent communication & negotiation skills. Travel may be required for training.

We are currently hiring a Senior Technical Office Engineer for a very well known company located in Heliopolis, Cairo.<br>Job Description:<br>Will be responsible for technical support, offers, clarifications, and consultation within the company as well as with our customers. In this role, this person will also be responsible for fulfilling customer’s requirements, communications with factories and manufacturing facilities worldwide as well as preparing necessary documentation and reports. Selecting water-related equipment for projects based on clients requested specifications. Support the sales team. Visit clients for technical support / clarifications / orientation. Provide training & support to junior team-mates as well as different stakeholders (consultants, contractors, and end users). Collaborate with other departments, Vendors, or business units to ensure timely resolution of the customer’s request.<br>Job Qualifications:<br>Bachelor in Engineering.5-7 years of experience. Preferable experience in water industry, water pumps or industrial industry. Excellent communication & negotiation skills. Travel may be required for training.

<ul><li><p><strong>Requirement Analysis: </strong>Gather and analyze customer requirements for CRM system implementation and conduct workshops and interviews to understand business processes.</p></li><li><p><strong>System Configuration and Customization: </strong>Configure and customize Dynamics 365 CRM to meet customer requirements. Implement and maintain CRM entities, forms, workflows, and business rules.</p></li><li><p><strong>Custom Development: </strong>Develop custom plugins, JavaScript, and .NET code to extend CRM functionality. Troubleshoot and debug technical issues within the CRM system.</p></li><li><p><strong>Data Migration: </strong>Plan and execute data migration strategies to ensure smooth transition to Dynamics 365 CRM. Validate and cleanse data to maintain data integrity.</p></li><li><p><strong>Training and Support: </strong>Provide training to end-users on system functionalities and provide post-implementation support and address user queries and issues.</p></li><li><p><strong>Documentation: </strong>Create and maintain documentation for system configurations, customizations, and processes. Develop user manuals and training materials.</p></li><li><p><strong>Collaboration: </strong>Collaborate with cross-functional teams including developers, business analysts, and project managers. Work closely with customers to ensure alignment between CRM solutions and business goals.</p></li></ul><p><br>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in a relevant field (business, information technology, etc.).</p></li><li><p>1–3 years experience as a Dynamics 365 CRM Functional Consultant or similar role.</p></li><li><p>Proficiency in configuring and customizing Dynamics 365 CRM.</p></li><li><p>Understanding of CRM modules such as Sales, Customer Service, and Marketing.</p></li><li><p>Strong programming skills in languages like C#, JavaScript, and .NET.</p></li><li><p>Knowledge of integration techniques, including RESTful APIs and middleware.</p></li><li><p>Understanding of database concepts and experience with SQL.</p></li><li><p>Strong communication and interpersonal skills to interact with clients and team members effectively.</p></li><li><p>Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate or equivalent is a plus.</p></li></ul><p></p>

<p>To provide process analysis and documentation support to the model office team.</p><p>Key Responsibilities</p><ul><li>Developing mobilisation content for model office</li><li>Developing content for process workshops</li><li>Supporting process analysis</li><li>Updating process maps</li><li>Documenting new processes</li><li>Developing model office content for project communications</li><li>Developing process related content for training material</li><li>Developing content for SOPs</li><li>Defining user stories and assisting in creation of test data</li></ul><p>Key Deliverables</p><ul><li>Mobilisation content</li><li>Process workshop materials</li><li>Process maps and documentation</li><li>SOPs</li><li>User stories and test data</li></ul><p>Skills and Experience</p><ul><li>4+ years of experience as a business/process analyst</li><li>Experience in business process analysis and documentation</li><li>Strong skills in process mapping tools</li><li>Experience supporting model office or change management functions</li><li>Strong documentation and communication skills</li></ul><p>Education (if blank, degree and/or field of study not specified)</p><p>Degrees/Field of Study required:</p><p>Degrees/Field of Study preferred:</p><p>Certifications (if blank, certifications not specified)</p><p>Required Skills</p><p>Optional Skills</p><p>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends, Operationalization, Optimism {+ 17 more}</p><p>Desired Languages (If blank, desired languages not specified)</p><p>Travel Requirements</p><p>Not Specified</p><p>Available for Work Visa Sponsorship?</p><p>No</p><p>Government Clearance Required?</p><p>No</p><p>Job Posting End Date</p><p><strong>Desired Candidate Profile</strong></p><p>4+ years of experience as a business/process analyst Experience in business process analysis and documentation Strong skills in process mapping tools Experience supporting model office or change management functions Strong documentation and communication skills</p>

<p><strong>Duties and Responsibilities:</strong></p><ul><li><strong>System Administration and Maintenance:</strong></li><li>Manage and maintain the company’s IT infrastructure, including servers, workstations, network systems, and other critical hardware.</li><li>Monitor system performance to ensure availability and reliability of all IT systems.</li><li>Perform regular maintenance tasks, including software updates, patches, and backups, ensuring system stability and data security.</li><li><strong>User Support and Troubleshooting:</strong></li><li>Provide technical support to employees, resolving hardware, software, and network issues promptly.</li><li>Assist in setting up user accounts, permissions, and access rights for new employees.</li><li>Ensure timely response to helpdesk requests and technical inquiries from end-users.</li><li><strong>Network, Security, and Vendor Liaison:</strong></li><li>Manage the company’s network infrastructure, including LAN, WAN, firewalls, routers, and switches.</li><li>Liaise with third-party vendors to resolve IT issues and ensure smooth operations.</li><li>Implement and enforce IT security policies to protect company systems from unauthorized access, malware, and data breaches.</li><li>Record and maintain an accurate inventory of IT assets, including hardware, software licenses, and other equipment, ensuring everything is up-to-date and properly tracked.</li><li>Work on project sites to ensure that IT services are available and operational for project teams.</li><li>Identify opportunities to automate processes and workflows, enhancing efficiency across the organization.</li><li>Oversee the operation of the company’s ERP system and other essential systems used by the organization.</li><li>Raise any issues related to these systems with vendors and follow up rigorously to ensure resolution.</li><li>Ensure that data backup processes are conducted regularly and securely.</li><li>Maintain accurate records of IT systems, configurations, licenses, and assets.</li><li>Provide regular reports to the Strategy and Administration Manager on system performance, security incidents, and IT-related issues.</li></ul>

<p><span style="font-size: 11px;">The Senior Data Governance Officer is responsible for developing, implementing, and enforcing organizational data governance frameworks, policies, and standards that ensure data is managed securely, ethically, and in compliance with global regulations. This role serves as the primary steward of IFRC's data governance program, translating strategic governance objectives into practical policies, processes, and procedures that enable safe, ethical data utilization across the organization and protect vulnerable populations. The Data Governance Officer will establish data governance structures, manage roles and responsibilities, consider any applicable regulatory compliance, to assist with improving data quality and security, and foster a culture of data responsibility aligned with IFRC's humanitarian principles and commitment to privacy and dignity. The incumbent will support in developing the organizational approach to the distribution of data capabilities and roles.</span></p><p><strong>Data Governance Framework &amp; Strategy</strong></p><ul><li>Design and implement comprehensive organizational data governance framework, including policies, standards and compliance requirements, aligned with organizational strategy, humanitarian principles, and relevant requirements</li><li>Develop governance roadmaps outlining phased implementation of policies, standards, and controls with clear milestones and success metrics</li><li>Establish governance scope, identifying critical data assets, stakeholder roles, and organizational priorities requiring governance attention</li><li>Create and maintain governance policies covering data classification, ownership, stewardship, quality, security, access, and lifecycle management</li><li>Develop governance principles reflecting IFRC's humanitarian values, including principles of data protection, dignity, transparency, and accountability</li></ul><p><strong>Data Classification and Sensitivity Management</strong></p><ul><li>Develop classification standards and guidance for categorizing data based on sensitivity, criticality, and relevant requirements</li><li>Design and implement sensitivity labeling strategies using Microsoft Information Protection and related tools integrated within Microsoft Fabric and Purview</li><li>Create clear labeling guidelines that are easily understood across the organization</li></ul><p><strong>Data Privacy and Compliance</strong></p><ul><li>Support the Data Protection Office with implementation of IFRC s Policy on the Protection of Personal Data</li><li>Support Data Protection Officer (DPO) with governance policy input, and compliance documentation</li><li>Support Data Protection Impact Assessment (DPIA) processes for new data initiatives, ensuring privacy by design principles</li><li>Draft incident response and data breach protocols in coordination with the DPO and CISO, ensuring timely notification and mitigation in accordance with relevant requirements</li></ul><p><strong>Roles, Responsibilities and Accountability</strong></p><ul><li>Establish, assign and document organizational data governance structure with clear role definitions (Data Owners, Data Stewards, Data Custodians, Data Users) and create related RACI matrices</li><li>Support in the development of organizational approach to distribute Data, Analytics and AI capabilities and roles, across dimensions back-end, supporting and front-end as well as centralized, decentralized and emerging roles.</li><li>Provide steward training and onboarding covering governance policies, data quality management, compliance, and communication expectations</li><li>Establish governance committees and forums (e.g., Data Governance Council, domain steward groups) to facilitate coordination and decision-making</li><li>Monitor role performance and accountability, providing coaching and support to ensure effective governance execution</li></ul><p><strong>Data Quality Standards and Monitoring</strong></p><ul><li>Define organizational data quality standards and dimensions (accuracy, completeness, consistency, timeliness, validity, uniqueness)</li><li>Establish and automate data quality metrics, rules and validation checks aligned with business use cases and decision-making requirements</li><li>Develop data quality assessment and monitoring protocols identifying critical data assets and quality requirements</li><li>Establish data quality governance processes including issue identification, escalation, resolution, and continuous improvement</li><li>Monitor data quality metrics, reporting on trends and issues to governance committees and data stewards</li></ul><p><strong>Asset Inventory and Cataloging</strong></p><ul><li>Oversee the development and maintenance of enterprise data asset inventory</li><li>Establish standards for data asset documentation including business definitions, data lineage, and usage guidance</li><li>Implement and maintain Microsoft Purview data catalog systems for centralized data asset discovery, classification, and governance</li><li>Coordinate cataloging activities across the organization, ensuring data assets are properly documented and discoverable</li><li>Monitor catalog usage and provide training to support effective data discovery and asset management</li></ul><p><strong>Access Management and Information Security</strong></p><ul><li>Develop guidelines for secure information sharing with internal teams, partners, vendors, and external stakeholders, including third-party information sharing agreements</li><li>Build and maintain tools and automation to monitor and audit access patterns, investigating and addressing potential violations of access governance policies</li><li>Support implementation of technical security and privacy controls including access controls (including row and column access controls), encryption, pseudonymization, anonymization, and masking where appropriate</li><li>Coordinate with cybersecurity teams on access controls in Microsoft Fabric and related platforms</li></ul><p><strong>Governance Policy Development and Maintenance</strong></p><ul><li>Create and implement data governance policies addressing data collection, processing, storage, access, sharing, retention, and deletion</li><li>Develop policies specific to sensitive data categories (examples: beneficiary data, health information, location data) with appropriate safeguards</li><li>Monitor policy compliance, investigating deviations and implementing corrective actions</li><li>Maintain policy library and version control, ensuring staff access current guidance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Senior Data Governance Officer is responsible for developing, implementing, and enforcing organizational data governance frameworks, policies, and standards that ensure data is managed securely, ethically, and in compliance with global regulations. This role serves as the primary steward of IFRC's data governance program, translating strategic governance objectives into practical policies, processes, and procedures that enable safe, ethical data utilization across the organization and protect vulnerable populations. The Data Governance Officer will establish data governance structures, manage roles and responsibilities, consider any applicable regulatory compliance, to assist with improving data quality and security, and foster a culture of data responsibility aligned with IFRC's humanitarian principles and commitment to privacy and dignity. The incumbent will support in developing the organizational approach to the distribution of data capabilities and roles.</p><ul><li>Design and implement comprehensive organizational data governance framework, including policies, standards and compliance requirements, aligned with organizational strategy, humanitarian principles, and relevant requirements</li><li>Develop governance roadmaps outlining phased implementation of policies, standards, and controls with clear milestones and success metrics</li><li>Establish governance scope, identifying critical data assets, stakeholder roles, and organizational priorities requiring governance attention</li><li>Create and maintain governance policies covering data classification, ownership, stewardship, quality, security, access, and lifecycle management</li><li>Develop governance principles reflecting IFRC's humanitarian values, including principles of data protection, dignity, transparency, and accountability</li><li>Develop classification standards and guidance for categorizing data based on sensitivity, criticality, and relevant requirements</li><li>Design and implement sensitivity labeling strategies using Microsoft Information Protection and related tools integrated within Microsoft Fabric and Purview</li><li>Create clear labeling guidelines that are easily understood across the organization</li><li>Support the Data Protection Office with implementation of IFRC s Policy on the Protection of Personal Data</li><li>Support Data Protection Officer (DPO) with governance policy input, and compliance documentation</li><li>Support Data Protection Impact Assessment (DPIA) processes for new data initiatives, ensuring privacy by design principles</li><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>SCOPE</strong><br>The incumbent in this position is responsible for welcoming the guests and members to the Health Club and providing them with assistance during their visit in order to meet or exceed their expectations whilst adhering to service standards.<br><br>The job of <strong>Spa Receptionist</strong> is executed satisfactorily when:<br><ul><li>Hygiene standards are strictly monitored and followed.</li><li>Quality audit results are 85% and above.</li><li>When all the Spa guests are 100% satisfied with the Spa services.</li><li>Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests.</li><li>Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form.</li><li>Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner.</li><li>For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team.</li><li>Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt.&nbsp;</li><li>Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points.</li><li>At the end of the shift balances the cash register.</li><li>Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. &nbsp;</li><li>Liaises with&nbsp; therapists in case of bookings and / or cancellations from members / guests.</li><li>Upon visitor’s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return.</li><li>Daily, Weekly and Monthly reports to be completed with details.</li><li>Makes handover report written and verbal if possible for the receptionist on the next shift.&nbsp; Before each shift reads handover report.</li></ul> </div>

Job Summary We are seeking a PS (Packet Switched) Core Network Engineer to operate, maintain, and optimize PS core networks across 2G, 3G, 4G, and 5G environments. The role covers daily operations, advanced troubleshooting, solution implementation, and network evolution activities, with responsibilities aligned to the engineers experience level.<br>Experience Levels Engineer: 3 Years Senior Engineer: 5–8 Years<br>Responsibilities & Technical Requirements:<br>Advanced Troubleshooting & Maintenance Strong capability in comprehensive troubleshooting and routine PS core maintenance Solid understanding of IPv4 networking and subnetting Expertise in trace capture and analysis tools:PCAP, Traceview Proficient with FMA for traffic statistics, alarms, operation logs, and CHR analysis Mobility, Interfaces & Services Strong command of mobility and session management:Attach, TAU, Handover, PDP setup, session setup Registration, inter-RAT interworking User authentication, NE selection, QoS principles Knowledge of interface signaling tracing and analysis:Ga, Gn, Iu, Gr, Gb, S1-MME, S1-U, S5, S8, SGi, Gx, GyPS Core Implementation Hands-on experience with 2G / 3G / 4G PS service implementations:SGSN/MME pooling Address pool allocation CSFBExperience with simple PCC services and charging schemes O&M & KPIsStrong routine O&M capabilities:Message tracing, alarm analysis, performance monitoring Experience with patching, upgrades, part replacement, and capacity expansion Knowledge of NSA and SA architectures and 5G solutions Ability to analyze 3G / 4G / 5G KPIs and counters and troubleshoot KPI degradation Experience with licenses, patches, certificates, and KPI systems

Role Objectives:The Personnel Lead is responsible for leading and governing all Personnel Operations activities across the organization, ensuring compliance with Egyptian Labor Law, Social Insurance regulations, and company policies. The role oversees the end-to-end employee lifecycle, including onboarding, offboarding, contract management, social insurance, labor office compliance, employee records management, HR systems governance, and personnel administration. In addition, the Personnel Lead serves as the business owner for People Operations automation initiatives by leading ERP and HRIS projects, partnering with Technology teams and external vendors to automate HR services, improve operational efficiency, strengthen governance, and enhance the employee experience through digital transformation.<br><br>Roles & Responsibilities:Lead and manage the Personnel team, ensuring timely, accurate, and compliant execution of all personnel operations. Establish and monitor KPIs, SLAs, and governance controls for the Personnel function while driving continuous process improvement. Govern the end-to-end onboarding process, including employment contracts, HRID creation, onboarding documentation, system updates, and employee file preparation. Ensure timely preparation and submission of Social Insurance Form 1 and Labor Office notifications for all new hires. Oversee employee offboarding processes, including resignation documentation, asset return coordination, clearance status, employee files, and Social Insurance Form 6 preparation. Govern the annual contract renewal process by monitoring upcoming contract expirations, coordinating renewal decisions with Employee Relations, People Business Partners, and business leaders, and ensuring timely issuance of renewal and non-renewal notifications. Manage all Social Insurance activities, including Forms 1, 2, and 6, monthly reconciliations, annual submissions, office fee calculations, and coordination with the Social Insurance Authority. Ensure compliance with Labor Office requirements and coordinate labor inspections by preparing documentation and representing the Personnel function during inspections. Oversee employee file management, scanning, archiving, document control, and retention while ensuring audit readiness and confidentiality. Ensure employee master data accuracy across Odoo, Mawared, and all HR systems by governing updates related to transfers, promotions, resignations, title changes, organizational structure, and employee movements. Oversee attendance governance and support payroll by ensuring timely validation of employee records, attendance data, and personnel transactions. Prepare and review monthly headcount reports, personnel dashboards, compliance reports, and workforce analytics for management reporting. Act as the business owner and Project Manager for People Operations systems, including ERP platforms and Mawared, by defining business requirements, coordinating enhancements, leading user acceptance testing (UAT), and ensuring successful implementation. Partner with the Technology team and external system vendors to automate HR services and workflows, reducing manual processes and improving operational efficiency. Identify opportunities for digital transformation and lead automation initiatives across the employee lifecycle to enhance service delivery and governance. Monitor system performance, resolve process gaps, and ensure data integrity across all People Operations platforms. Support organizational restructuring, operational requests, workforce changes, and HR process optimization initiatives. Collaborate with Payroll, Finance, People Business Partners, Operations, and external governmental authorities to ensure smooth execution of personnel activities and regulatory compliance. Coach, develop, and support the Personnel team while promoting a culture of accountability, continuous improvement, and operational excellence.<br>. Required Education, Knowledge, And Skills:Bachelor's degree in Human Resources, Business Administration, Law, or a related field.5 - 8 years of experience in Personnel Operations, with at least 2 years in a leadership or supervisory role. Strong understanding of Egyptian Labor Law, Social Insurance regulations, and Labor Office requirements. Proven ability to lead teams, manage priorities, and drive operational excellence. Strong planning, prioritization, and multitasking abilities with excellent attention to detail. Experience with ERP/HRIS systems such as Odoo, Mawared, or equivalent platforms, along with advanced Microsoft Office skills. Experience managing HR systems implementation, automation initiatives, and cross-functional projects. Strong analytical and reporting capabilities with the ability to identify process improvements and drive data-based decisions. Excellent communication, stakeholder management, and relationship-building skills with the ability to coordinate across business functions, technology teams, vendors, and governmental authorities. Passion for automation, process optimization, governance, and delivering high-quality HR services.

Role Objectives:The Personnel Lead is responsible for leading and governing all Personnel Operations activities across the organization, ensuring compliance with Egyptian Labor Law, Social Insurance regulations, and company policies. The role oversees the end-to-end employee lifecycle, including onboarding, offboarding, contract management, social insurance, labor office compliance, employee records management, HR systems governance, and personnel administration. In addition, the Personnel Lead serves as the business owner for People Operations automation initiatives by leading ERP and HRIS projects, partnering with Technology teams and external vendors to automate HR services, improve operational efficiency, strengthen governance, and enhance the employee experience through digital transformation.<br><br>Roles & Responsibilities:Lead and manage the Personnel team, ensuring timely, accurate, and compliant execution of all personnel operations. Establish and monitor KPIs, SLAs, and governance controls for the Personnel function while driving continuous process improvement. Govern the end-to-end onboarding process, including employment contracts, HRID creation, onboarding documentation, system updates, and employee file preparation. Ensure timely preparation and submission of Social Insurance Form 1 and Labor Office notifications for all new hires. Oversee employee offboarding processes, including resignation documentation, asset return coordination, clearance status, employee files, and Social Insurance Form 6 preparation. Govern the annual contract renewal process by monitoring upcoming contract expirations, coordinating renewal decisions with Employee Relations, People Business Partners, and business leaders, and ensuring timely issuance of renewal and non-renewal notifications. Manage all Social Insurance activities, including Forms 1, 2, and 6, monthly reconciliations, annual submissions, office fee calculations, and coordination with the Social Insurance Authority. Ensure compliance with Labor Office requirements and coordinate labor inspections by preparing documentation and representing the Personnel function during inspections. Oversee employee file management, scanning, archiving, document control, and retention while ensuring audit readiness and confidentiality. Ensure employee master data accuracy across Odoo, Mawared, and all HR systems by governing updates related to transfers, promotions, resignations, title changes, organizational structure, and employee movements. Oversee attendance governance and support payroll by ensuring timely validation of employee records, attendance data, and personnel transactions. Prepare and review monthly headcount reports, personnel dashboards, compliance reports, and workforce analytics for management reporting. Act as the business owner and Project Manager for People Operations systems, including ERP platforms and Mawared, by defining business requirements, coordinating enhancements, leading user acceptance testing (UAT), and ensuring successful implementation. Partner with the Technology team and external system vendors to automate HR services and workflows, reducing manual processes and improving operational efficiency. Identify opportunities for digital transformation and lead automation initiatives across the employee lifecycle to enhance service delivery and governance. Monitor system performance, resolve process gaps, and ensure data integrity across all People Operations platforms. Support organizational restructuring, operational requests, workforce changes, and HR process optimization initiatives. Collaborate with Payroll, Finance, People Business Partners, Operations, and external governmental authorities to ensure smooth execution of personnel activities and regulatory compliance. Coach, develop, and support the Personnel team while promoting a culture of accountability, continuous improvement, and operational excellence.<br>. Required Education, Knowledge, And Skills:Bachelor's degree in Human Resources, Business Administration, Law, or a related field.5 - 8 years of experience in Personnel Operations, with at least 2 years in a leadership or supervisory role. Strong understanding of Egyptian Labor Law, Social Insurance regulations, and Labor Office requirements. Proven ability to lead teams, manage priorities, and drive operational excellence. Strong planning, prioritization, and multitasking abilities with excellent attention to detail. Experience with ERP/HRIS systems such as Odoo, Mawared, or equivalent platforms, along with advanced Microsoft Office skills. Experience managing HR systems implementation, automation initiatives, and cross-functional projects. Strong analytical and reporting capabilities with the ability to identify process improvements and drive data-based decisions. Excellent communication, stakeholder management, and relationship-building skills with the ability to coordinate across business functions, technology teams, vendors, and governmental authorities. Passion for automation, process optimization, governance, and delivering high-quality HR services.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Role Objectives:</span></p><br><p><span>The Personnel Lead is responsible for leading and governing all Personnel Operations activities across the organization, ensuring compliance with Egyptian Labor Law, Social Insurance regulations, and company policies. The role oversees the end-to-end employee lifecycle, including onboarding, offboarding, contract management, social insurance, labor office compliance, employee records management, HR systems governance, and personnel administration.</span><span>In addition, the Personnel Lead serves as the business owner for People Operations automation initiatives by leading ERP and HRIS projects, partnering with Technology teams and external vendors to automate HR services, improve operational efficiency, strengthen governance, and enhance the employee experience through digital transformation.</span></p><br><p><span>Roles &amp; Responsibilities:</span></p><br><p><span>- Lead and manage the Personnel team, ensuring timely, accurate, and compliant execution of all personnel operations.</span></p><br><p><span>- Establish and monitor KPIs, SLAs, and governance controls for the Personnel function while driving continuous process improvement.</span></p><br><p><span>- Govern the end-to-end onboarding process, including employment contracts, HRID creation, onboarding documentation, system updates, and employee file preparation.</span></p><br><p><span>- Ensure timely preparation and submission of Social Insurance Form 1 and Labor Office notifications for all new hires.</span></p><br><p><span>- Oversee employee offboarding processes, including resignation documentation, asset return coordination, clearance status, employee files, and Social Insurance Form 6 preparation.</span></p><br><p><span>- Govern the annual contract renewal process by monitoring upcoming contract expirations, coordinating renewal decisions with Employee Relations, People Business Partners, and business leaders, and ensuring timely issuance of renewal and non-renewal notifications.</span></p><br><p><span>- Manage all Social Insurance activities, including Forms 1, 2, and 6, monthly reconciliations, annual submissions, office fee calculations, and coordination with the Social Insurance Authority.</span></p><br><p><span>- Ensure compliance with Labor Office requirements and coordinate labor inspections by preparing documentation and representing the Personnel function during inspections.</span></p><br><p><span>- Oversee employee file management, scanning, archiving, document control, and retention while ensuring audit readiness and confidentiality.</span></p><br><p><span>- Ensure employee master data accuracy across Odoo, Mawared, and all HR systems by governing updates related to transfers, promotions, resignations, title changes, organizational structure, and employee movements.</span></p><br><p><span>- Oversee attendance governance and support payroll by ensuring timely validation of employee records, attendance data, and personnel transactions.</span></p><br><p><span>- Prepare and review monthly headcount reports, personnel dashboards, compliance reports, and workforce analytics for management reporting.</span></p><br><p><span>- Act as the business owner and Project Manager for People Operations systems, including ERP platforms and Mawared, by defining business requirements, coordinating enhancements, leading user acceptance testing (UAT), and ensuring successful implementation.</span></p><br><p><span>- Partner with the Technology team and external system vendors to automate HR services and workflows, reducing manual processes and improving operational efficiency.</span></p><br><p><span>- Identify opportunities for digital transformation and lead automation initiatives across the employee lifecycle to enhance service delivery and governance.</span></p><br><p><span>- Monitor system performance, resolve process gaps, and ensure data integrity across all People Operations platforms.</span></p><br><p><span>- Support organizational restructuring, operational requests, workforce changes, and HR process optimization initiatives.</span></p><br><p><span>- Collaborate with Payroll, Finance, People Business Partners, Operations, and external governmental authorities to ensure smooth execution of personnel activities and regulatory compliance.</span></p><br><p><span>- Coach, develop, and support the Personnel team while promoting a culture of accountability, continuous improvement, and operational excellence.</span></p><br><p><span>Required Education, Knowledge, And Skills:</span></p><br><p><span>- Bachelor's degree in Human Resources, Business Administration, Law, or a related field.</span></p><br><p><span>- 5 - 8 years of experience in Personnel Operations, with at least 2 years in a leadership or supervisory role.</span></p><br><p><span>- Strong understanding of Egyptian Labor Law, Social Insurance regulations, and Labor Office requirements.</span></p><br><p><span>- Proven ability to lead teams, manage priorities, and drive operational excellence.</span></p><br><p><span>- Strong planning, prioritization, and multitasking abilities with excellent attention to detail.</span></p><br><p><span>- Experience with ERP/HRIS systems such as Odoo, Mawared, or equivalent platforms, along with advanced Microsoft Office skills.</span></p><br><p><span>- Experience managing HR systems implementation, automation initiatives, and cross-functional projects.</span></p><br><p><span>- Strong analytical and reporting capabilities with the ability to identify process improvements and drive data-based decisions.</span></p><br><p><span>- Excellent communication, stakeholder management, and relationship-building skills with the ability to coordinate across business functions, technology teams, vendors, and governmental authorities.</span></p><br><p><span>- Passion for automation, process optimization, governance, and delivering high-quality HR services.</span></p><br> </div>

<ul><li>Greet and welcome visitors, clients, and employees with professionalism and warmth.</li><li>Manage the front desk area, ensuring it remains organized, presentable, and equipped with necessary materials.</li><li>Answer and direct incoming phone calls promptly and efficiently.</li><li>Handle inquiries and provide accurate information regarding company services, locations, and contacts.</li><li>Maintain visitor logs and issue visitor badges in accordance with security protocols.</li><li>Coordinate with internal departments to facilitate meetings, deliveries, and appointments.</li><li>Receive, sort, and distribute mail, packages, and correspondence.</li><li>Assist in scheduling appointments and managing conference room bookings.</li><li>Support administrative tasks such as data entry, filing, and document management.</li><li>Respond to emergencies or urgent issues with a calm and solution-oriented approach.</li></ul>

<ul><li>Greet and welcome guests as soon as they arrive at the office</li><li>Direct visitors to the appropriate person and office</li><li>Answer, screen and forward incoming phone calls</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</li><li>Order front office supplies and keep inventory of stock</li><li>Update calendars and schedule meetings</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li></ul>

<p>&nbsp;</p><ul><li>Greet members and visitors with a warm and welcoming attitude.</li><li>Answer phone calls, emails, and in-person inquiries promptly and professionally.</li><li>Provide information about membership options &amp; Services.</li><li>Assist members with class registrations, appointment scheduling, and billing inquiries.</li><li>Maintain member records and ensure all information is up-to-date in the database.</li><li>Collect membership fees, process payments, and issue receipts as needed.</li><li>Perform general clerical duties such as filing, photocopying, and data entry.</li><li>Assist with the organization and coordination of fitness center events, promotions, and special programs.</li><li>Monitor the front desk area and ensure it remains clean, organized, and presentable at all times.</li></ul><h2>&nbsp;</h2>

WE’RE HIRING AS A DESKTOP SUPPORT ENGINEER AT EGYPT! Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to deliver hands-on technical support across hardware, software, and data center environments across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. Client in 190+ countries6000+ Engineers200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us!<br>Location: Southern Business District,Cairo Festival City, Road 90,Fifth Settlement, New Cairo City, Cairo,Egypt. PO Box 171-11835<br>What You’ll Do:Provide deskside and onsite support for Windows OS (7/10), MS Office, desktops, notebooks, printers, and handheld devices, including hands-and-feet support for network and data center equipment. Troubleshoot and assist end users with mobile device setup, activation, and performance issues across i OS, Android, and Black Berry devices. Support conference room A/V equipment, Windows image build processes, SCCM deployments, and use remote connectivity tools (SMS, Bomgar, Web Ex, Live Meeting, Windows Native tools).<br>What You Need:2–4 years of hands-on experience in deskside / onsite support with strong troubleshooting skills in Windows OS installation, MS Office, desktop hardware/software, and basic networking concepts. Solid experience providing hands-and-feet support for network and data center equipment, including familiarity with Active Directory (user accounts, Exchange mailboxes, distribution lists). Good knowledge of i OS/Android device support, Windows image build process, and SCCM deployments. Strong customer service skills with excellent written and verbal communication abilities. Basic understanding of audio/video equipment and conference room setup; remote desktop connectivity tool experience required.<br>Why Join Us? At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.<br>Ready to make a difference and grow your career? Apply now to join Excis in Egypt and be at the forefront of IT support excellence!

Company Description Max AB is the fastest-growing B2B business in the retail industry in Egypt. Established in 2018 as an E-commerce platform allowing local underserved merchants and mom-and-pop shops in Egypt and Morocco to grow, increase their revenues, and enhance their own quality of life. Max AB strives to empower retailers who want to maximize their revenues. In addition to its e-commerce services, Max AB introduced Max AB Cash in 2021. Max AB Cash is a fintech service that enables local merchants to accept payments for various services that their end customers may require. This feature allows retailers to offer a more comprehensive shopping experience to their customers by facilitating secure and convenient payment transactions. Driven by our merchant-obsessed mindset and our sense of social responsibility, we are working our way to achieving sustainable development goals while creating a socially responsible business that makes the world a better place where everyone can be included.<br>About the Role:To handle customer inquiries through calls, chat, and tickets in a professional and efficient manner, ensuring high customer satisfaction, accurate data entry, and adherence to company policies and service quality standards.<br>What You’ll Do :<br>Handling inbound and outbound customer interactions. Resolving customer issues and complaints. Providing accurate information about products and services. Meeting performance KPIs (AHT, CSAT, Quality, Productivity). Maintaining proper documentation for all interactions.<br>What We’re Looking For:<br>6 months –2 years in Customer Service or related field Strong Customer service principles and Call center operations Experience in user CRM systems . Clear communicator and collaborative .

<p>We are looking for a highly motivated Business Analyst to join our PwC ETIC Team. The role involves working in a cross-functional, agile environment supporting digital product implementations and enhancements, customer-facing platforms and backend integrations. The ideal candidate acts as a bridge between business stakeholders, market teams, and technical delivery teams, ensuring clarity, alignment and high-quality implementation.</p><p>Drive Transformation. Deliver Impact. Build Your Career. Are you passionate about solving complex business challenges and helping organizations transform the way they operate? We re looking for talented German-speaking Business Analysts and Consultants at Associate level to join our Product Management &amp; Business Analysis practice. In this role, you ll work alongside experienced consultants and industry experts to support end-to-end Financial Services transformation across banking, insurance, and asset &amp; wealth management, helping clients deliver innovative solutions that create measurable business value. If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into clear, practical solutions, we d love to hear from you.</p><p>What You ll Do</p><p>As part of our team, you will:</p><ul><li>Support clients and project teams in understanding business challenges and identifying opportunities for improvement.</li><li>Gather, analyze, and document business and functional requirements.</li><li>Assist in preparing user stories, acceptance criteria, process maps, user journeys, and business documentation.</li><li>Participate in workshops and meetings with business and technical stakeholders.</li><li>Support backlog refinement, requirement traceability, and User Acceptance Testing activities.</li><li>Prepare meeting notes, presentations, status updates, and project documentation.</li><li>Collaborate with cross-functional and international teams to deliver high-quality outcomes.</li><li>Build your consulting, business analysis, agile delivery, and Financial Services knowledge through hands-on project work.</li></ul><p>What We re Looking For</p><p>We re looking for professionals who bring curiosity, analytical thinking, attention to detail, and a collaborative mindset.</p><ul><li>Up to 4 years of experience as a Business Analyst, Consultant, Product Analyst, or in a similar client-facing or delivery role.</li><li>Professional proficiency in German and strong English communication skills.</li><li>Strong analytical and problem-solving capabilities.</li><li>Good communication skills and ability to work with business and technical stakeholders.</li><li>Experience gathering and documenting business requirements.</li><li>Good Microsoft Office skills, especially Excel and PowerPoint.</li><li>Ability to manage tasks and priorities in a dynamic project environment.</li><li>Bachelor s degree or equivalent professional experience.</li></ul><p>Preferred</p><ul><li>Exposure to Financial Services, including banking, insurance, capital markets, payments, leasing, or automotive finance.</li><li>Basic knowledge of Agile methodologies.</li><li>Experience with Jira, Confluence, or similar documentation and process mapping tools.</li><li>Understanding of user stories, acceptance criteria, UAT, APIs, or system integrations.</li><li>Interest in digital transformation, process improvement, and business change initiatives.</li></ul><p>Why Join Us?</p><p>At ETIC, you ll work on meaningful projects while building a rewarding career in consulting. You ll benefit from:</p><ul><li>Exposure to leading financial institutions and high-impact transformation programs.</li><li>Opportunities to work with diverse, international teams.</li><li>Continuous learning, professional development, and mentorship.</li><li>Clear career progression and growth opportunities.</li><li>A collaborative, inclusive, and supportive work environment.</li><li>Challenging work that allows you to make a real business impact from day one.</li></ul><p>Frequently Asked Questions (FAQ)</p><p>Do I need previous consulting experience? Consulting experience is an advantage, but we also welcome candidates with strong Business Analysis experience and a passion for solving business challenges.</p><p>What kind of work will I be involved in? You ll support requirements gathering, documentation, workshops, process mapping, user stories, presentations, and delivery activities across client projects.</p><p>Will I work directly with clients? Depending on the project, you may participate in client meetings, support workshops, gather inputs, and help document business needs under the guidance of more senior team members.</p><p>Will I receive training and development opportunities? Yes. You ll benefit from continuous learning, mentoring, certifications, and hands-on project experience to build your consulting and Financial Services knowledge.</p><p>What makes someone successful in this role? Curiosity, attention to detail, strong communication skills, willingness to learn, and the ability to organize information clearly are key to success.</p><p>I don t meet every requirement. Should I still apply? Yes. We recognize that great candidates don t always match every qualification. If you re excited about the opportunity and believe you can make an impact, we encourage you to apply.</p><p>Ready to Make an Impact? If you re looking for a career where your ideas matter, your expertise is valued, and your work helps shape the future of Financial Services, we d love to hear from you. Apply today and become part of a team that s transforming businesses, delivering innovation, and creating lasting impact.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Up to 4 years of experience as a Business Analyst, Consultant, Product Analyst, or in a similar client-facing or delivery role.</li><li>Professional proficiency in German and strong English communication skills.</li><li>Strong analytical and problem-solving capabilities.</li><li>Good communication skills and ability to work with business and technical stakeholders.</li><li>Experience gathering and documenting business requirements.</li><li>Good Microsoft Office skills, especially Excel and PowerPoint.</li><li>Ability to manage tasks and priorities in a dynamic project environment.</li><li>Bachelor s degree or equivalent professional experience.</li><li>Preferred Exposure to Financial Services, including banking, insurance, capital markets, payments, leasing, or automotive finance.</li><li>Basic knowledge of Agile methodologies.</li><li>Experience with Jira, Confluence, or similar documentation and process mapping tools.</li><li>Understanding of user stories, acceptance criteria, UAT, APIs, or system integrations.</li><li>Interest in digital transformation, process improvement, and business change initiatives.</li></ul>

<ul><li>Provides support for different customers in all areas of the support function including communications software, and e-commerce technology as required. Works as a team member to develop, design, and implement technical support systems or to complete specialty functions. Coordinates and completes projects according to plan.</li><li>You are responsible for tracking open customer issues and informing customers about their status.</li><li>Prepare training and overview materials, including presentations and user guides</li><li>Serve as the primary contact for the customer during the implementation process.</li><li>Provide in-depth training to the end-users in the system set-up and functionalities.</li><li>You are responsible for following up with customers to make sure that the solutions are successful.</li><li>You are actually responsible for helping product management in developing and prioritizing enhancement lists for products by Communicating repetitive customer issues and relaying customer experiences.</li><li>Corporate with the Sales team to meet successful presentation</li></ul>

<p>We are looking for candidates with experience in both information technology and business administration to actively participate in new software implementations, additions of features, and other activities with respect to client needs while maintaining long and prosperous business relations.</p><p>&nbsp;</p><ul><li>Gathering, analyzing, and documenting clients’ requirements</li><li>Simplify and deliver the final requirements to the ‘‘’ Development’’ and ‘’Testing” teams.</li><li>Troubleshoot and perform root cause analysis of problems.</li><li>Having regular – as need be - contact with the clients throughout the project life cycle.</li><li>Participate in user acceptance testing, followed by go-live planning and guidance after go-live.</li><li>Gathering feedback from end users to identify opportunities for improvement</li><li>Anticipate and report any delays/ obstacles, in addition to proposing corrective action</li><li>Propose to the ‘’implementation Head’’ the proposed software solutions with reference to the client's needs and participate in designing the system’s non-technical configuration and custom reports.</li></ul>