UI developer Jobs

<ul><li><p>Morning Shift from 10 am to 5 pm</p></li><li><p>in a well reputable Clinic</p></li><li><p><em>5 days per week</em> (Friday &amp; Saturday Off)</p></li><li><p>location: Mivida, New Cairo</p></li><li><p>Managing appointments &amp; patient scheduling</p></li><li><p>Welcoming patients with a smile</p></li><li><p>Ensuring smooth front-desk experience</p></li><li><p>Handling payments, packages &amp; basic records</p></li><li><p>Coordinating between doctors &amp; patients</p></li><li><p>Organizing daily clinic operations</p></li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>Friendly personality &amp; professional attitude</p></li><li><p>Good command of English</p></li><li><p>Strong communication &amp; organization skills</p></li><li><p>Previous clinic or customer service experience (preferred)</p></li><li><p>Comfortable with WhatsApp &amp; basic computer work</p></li><li><p>based near to New Cairo (preferred)</p></li></ul><p></p>

<ul><li>Greet and welcome guests as soon as they arrive at the office</li><li>Direct visitors to the appropriate person and office</li><li>Answer, screen, and forward incoming phone calls</li><li>Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Receive, sort, and distribute daily mail/deliveries</li><li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</li><li>Order front office supplies and keep an inventory of stock</li></ul>

<p>We are seeking a professional and organised receptionist to join our team. The ideal candidate will be responsible for managing front desk operations, welcoming visitors, handling phone calls, and providing administrative support to ensure smooth daily operations.</p><h3>Key Responsibilities:</h3><ul><li>Greet and assist visitors and clients in a professional manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage incoming and outgoing correspondence and emails</li><li>Maintain visitor records and office filing systems</li><li>Coordinate meeting room bookings and administrative schedules</li><li>Support HR and administration tasks when required</li><li>Ensure the reception area is clean, organized, and presentable</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To run and manage Cyber Security systems and user access control facilities (logical &amp; physical) to ensure that access is authorized according to Vodafone Egypt Security policy.</p><p>Key accountabilities and decision ownership</p><ul><li>Maintain Cyber Security systems availability &amp; ensure resolving issues escalated from first line within the agreed SLA.</li><li>Responsible for implementation of bulk user access profiles defined &amp; approved by the production system and data owners.</li><li>Responsible for implementing major approved and assigned security request for changes.</li><li>Maintain knowledge transfer and documentation of systems on hand...</li><li>Handles incidents communications within the team and with other teams when necessary.</li><li>Escalate issues to vendors and ensure that issue resolve within contact SLA.</li></ul><p>At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>Interpersonal &amp; communication skills.</li><li>Time management skills</li><li>Innovative thinking.</li><li>Team player &amp; customer focused.</li><li>Logic thinking &amp; takes responsibility.</li></ul><p>Must have technical/ professional qualifications :</p><ul><li>Bachelor s Degree in engineering or Computer Science.</li><li>Experience 4-5 Years in Technology, including 3 Year as Security Engineer.</li><li>Experience in Security Systems / services KPIs maintenance</li><li>Generic / vendor security certificate is preferred (CISSP / CIH / CCNP / F5)</li></ul><p></p></section>

Occupation Description The SAP / ERP Specialist has experience to support, optimize, and enhance enterprise systems across key business functions. He / She will play a critical role in system support, integration, and continuous improvement initiatives.<br>Job Scope Support and maintain SAP / ERP systems (e.g., SAP S/4HANA or Cx) across modules such as Finance, Procurement, Sales, or HR. Collaborate with cross-functional teams (Finance, Procurement, Sales, HR, Operations). Manage and support system integrations (e.g., SAP with CRM, Ariba, Maximo, etc.). Troubleshoot system issues and provide timely resolutions. Support data migration, testing (UAT), and system upgrades. Develop reports and dashboards to support business decision-making. Ensure data accuracy, integrity, and compliance with company policies. Prepare documentation and provide end-user training.<br>Education and Most Common Work Experience Requested Bachelor’s degree in information systems, Computer Science, Business Administration, or related field.1-3 years of experience working with SAP / ERP systems. Hands-on experience in at least two core SAP module: FI/CO (Finance), MM (Procurement), CX (Sales / Services), or HCM / SF (HR) Strong understanding of business processes and ERP best practices. Experience with ERP integrations and interfaces. Good knowledge of reporting tools (e.g., SAP Fiori, Power BI, or BTB). Preferred Qualifications Experience with SAP S/4HANA or cloud-based ERP systems. Familiarity with SAP Ariba, SAP Success Factors, or SAP Customer Experience. Basic knowledge of ABAP debugging or development. Experience in integration technologies (APIs, IDocs, middleware).

<p><strong>Role Purpose:</strong> Ensure the availability, security, and performance of LAN/WAN, Internet, firewalls, switching, wireless, and network services, while providing professional help desk support.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Administer and troubleshoot LAN/WAN, switches, routers, firewalls, and Wi-Fi.</p></li><li><p>Manage FortiGate firewall policies, VPN services, and network security.</p></li><li><p>Monitor connectivity, performance, and critical alerts.</p></li><li><p>Maintain IP addressing, VLANs, routing, DHCP/DNS, and documentation.</p></li><li><p>Provide end-user support and escalate complex incidents.</p></li><li><p>Apply IT security policies, patching, and compliance standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s in IT/Computer Science or equivalent.</p></li></ul><ul><li><p>3–5 years of network administration experience.</p></li><li><p>Strong knowledge of TCP/IP, VLANs, routing, switching.</p></li><li><p>Hands-on FortiGate firewall experience preferred.</p></li><li><p>Good English communication skills.</p></li><li><p>Fortinet NSE/FCP or Cisco CCNA certification.</p></li><li><p>Experience with FortiAnalyzer, SIEM, or SD-WAN.</p></li><li><p>ITIL Foundation knowledge.</p></li></ul><p></p>

<ul><li><strong>Job Summary of Procurement Officer:</strong></li><li>The Procurement Officer is responsible for sourcing, purchasing, and managing suppliers to ensure the timely and cost-effective acquisition of goods and services. The role focuses on maintaining strong vendor relationships, negotiating contracts, and ensuring compliance with company policies and procedures.</li><li><strong>Key Responsibilities:</strong></li><li>Source and evaluate suppliers based on price, quality, and delivery performance.</li><li>Prepare and issue purchase orders in line with approved requisitions.</li><li>Negotiate prices, payment terms, and delivery schedules with suppliers.</li><li>Monitor supplier performance and resolve quality or delivery issues.</li><li>Maintain accurate procurement records and documentation.</li><li>Coordinate with finance, warehouse, and end-user departments to ensure smooth procurement processes.</li><li>Ensure procurement activities comply with company policies and ethical standards.</li><li>Support cost-saving and value improvement initiatives.</li><li>Prepare procurement reports and spend analysis.</li></ul>

<ul><li>Serve as the first point of contact for staff seeking technical assistance via phone, email, or in person.</li><li>Diagnose and resolve hardware, software, and network issues for end-users across multiple pharmacy locations.</li><li>Escalate complex technical problems to higher-level IT staff .</li><li>Document all support requests, troubleshooting steps, and resolutions in the help desk ticketing system.</li><li>Install, configure, and maintain desktop computers, printers, and other IT equipment.</li><li>Assist with user account management, including password resets and access permissions.</li><li>Provide training and guidance to staff on the use of pharmacy systems, software, and IT best practices.</li><li>Monitor system performance and proactively identify potential issues to minimize downtime.</li><li>Collaborate with IT and operations teams to support technology-driven pharmacy initiatives.</li><li>Ensure compliance with company policies and data security standards in all support activities.</li></ul>

Role Summary:We’re looking for a Senior Technical Product Owner to lead delivery of API-driven fintech products. You’ll work closely with engineering, compliance, and business teams to translate complex requirements into scalable, compliant solutions.<br>Key Responsibilities Own and prioritize the product backlog Write clear user stories and acceptance criteria Collaborate with engineering on APIs, microservices, and cloud platforms Drive initiatives across payments, wallets, lending, and compliance workflows Act as the primary stakeholder interface in Agile teams<br>Required Skills & Experience:Experience: 3–5 Years as product owner in fintech or banking Strong understanding of payments systems (UPI, ACH, SEPA, card processing) Experience with loans, digital wallets, and virtual accounts Knowledge of KYC/KYB, AML, and regulatory workflows Hands-on experience with API lifecycle management (REST/g RPC, Postman, Open API) Exposure to microservices, cloud (AWS/Azure/GCP), and CI/CD pipelines Excellent communication and stakeholder management skills Experience working in Agile/Scrum environments

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br><b>Industry/Sector</b><br><b>Specialism</b><br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>Role Overview<br>To provide process analysis and documentation support to the model office team.<br><b>Key Responsibilities </b><br>• Developing mobilisation content for model office<br>• Developing content for process workshops<br>• Supporting process analysis<br>• Updating process maps<br>• Documenting new processes<br>• Developing model office content for project communications<br>• Developing process related content for training material<br>• Developing content for SOPs<br>• Defining user stories and assisting in creation of test data<br><b>Key Deliverables</b><br>• Mobilisation content<br>• Process workshop materials<br>• Process maps and documentation<br>• SOPs<br>• User stories and test data<br><b>Skills and Experience </b><br>• 4+ years of experience as a business/process analyst<br>Experience in business process analysis and documentation<br>• Strong skills in process mapping tools<br>• Experience supporting model office or change management functions<br>• Strong documentation and communication skills<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends, Operationalization, Optimism {+ 17 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<ul><li><p>Functional expertise in Oracle R12 modules (Supply chain module will be an asset).</p></li><li><p>Act as Tier 1 of Customer Support and translate customer requirements into deliverable products and services.</p></li><li><p>Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.</p></li><li><p>Provide support for application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with the users.</p></li><li><p>Escalate the complicated application problems and suggested solutions to the concerned parties Internal &amp; External.&nbsp;</p></li><li><p>Check application functionalities and performance and provide information about how it can be improved.</p></li><li><p>Support and troubleshooting of the existing developed applications (Forms, Reports and Interfaces).</p></li><li><p>Track errors, bugs, and anomalies to ensure that the system runs effectively and accurately with accurate content according to user needs</p></li><li><p>Support in preparing and writing technical and user manuals whenever needed</p></li><li><p>prepare and deliver technical workshops or training, designed to educate end Users on technology related updates.</p></li><li><p>Assists with analysis, design, development, implementation and maintenance to support Oracle Administration team.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree of any discipline “Computer Science Degree Is preferred”</p></li><li><p>Certificate / license in Oracle technologies.</p></li><li><p>2-4 years of experience in supporting Oracle modules R12.</p></li><li><p>Excellent Knowledge in all Microsoft applications “Word, Excel, and Power point”</p></li><li><p>Team Player and able to work with different teams to accomplish different assignments.</p></li><li><p>Remarkable Communication Skills.</p></li><li><p>Strong analytical and numerical skills.</p></li></ul><p></p>

<ul><li><p>Functional expertise in Oracle R12 modules (Supply chain module will be an asset).</p></li><li><p>Act as Tier 1 of Customer Support and translate customer requirements into deliverable products and services.</p></li><li><p>Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.</p></li><li><p>Provide support for application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with the users.</p></li><li><p>Escalate the complicated application problems and suggested solutions to the concerned parties Internal &amp; External.&nbsp;</p></li><li><p>Check application functionalities and performance and provide information about how it can be improved.</p></li><li><p>Support and troubleshooting of the existing developed applications (Forms, Reports and Interfaces).</p></li><li><p>Track errors, bugs, and anomalies to ensure that the system runs effectively and accurately with accurate content according to user needs</p></li><li><p>Support in preparing and writing technical and user manuals whenever needed</p></li><li><p>prepare and deliver technical workshops or training, designed to educate end Users on technology related updates.</p></li><li><p>Assists with analysis, design, development, implementation and maintenance to support Oracle Administration team.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree of any discipline “Computer Science Degree Is preferred”</p></li><li><p>Certificate / license in Oracle technologies.</p></li><li><p>2-4 years of experience in supporting Oracle modules R12.</p></li><li><p>Excellent Knowledge in all Microsoft applications “Word, Excel, and Power point”</p></li><li><p>Team Player and able to work with different teams to accomplish different assignments.</p></li><li><p>Remarkable Communication Skills.</p></li><li><p>Strong analytical and numerical skills.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br><b>Industry/Sector</b><br><b>Specialism</b><br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>Role Overview<br>To provide process analysis and documentation support to the model office team.<br><b>Key Responsibilities </b><br>• Developing mobilisation content for model office<br>• Developing content for process workshops<br>• Supporting process analysis<br>• Updating process maps<br>• Documenting new processes<br>• Developing model office content for project communications<br>• Developing process related content for training material<br>• Developing content for SOPs<br>• Defining user stories and assisting in creation of test data<br><b>Key Deliverables</b><br>• Mobilisation content<br>• Process workshop materials<br>• Process maps and documentation<br>• SOPs<br>• User stories and test data<br><b>Skills and Experience </b><br>• 4+ years of experience as a business/process analyst<br>Experience in business process analysis and documentation<br>• Strong skills in process mapping tools<br>• Experience supporting model office or change management functions<br>• Strong documentation and communication skills<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends, Operationalization, Optimism {+ 17 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<ul><li><p>Provide timely first-line technical support to end users for hardware, software, network, and system-related issues.</p></li><li><p>Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.</p></li><li><p>Manage user accounts, access rights, and permissions in compliance with company policies and security standards.</p></li><li><p>Support Microsoft 365 services, including email administration and collaboration tools.</p></li><li><p>Monitor, diagnose, and resolve network connectivity and performance issues, escalating complex cases when necessary.</p></li><li><p>Perform routine system maintenance, updates, and software installations to ensure optimal performance and security.</p></li><li><p>Maintain accurate records of IT assets, including inventory tracking, allocation, and lifecycle management.</p></li><li><p>Document technical incidents, troubleshooting procedures, and resolutions to support knowledge management and continuous improvement.</p></li><li><p>Respond to and resolve helpdesk tickets within established service level agreements (SLAs).</p></li><li><p>Collaborate with internal teams and external vendors to implement IT projects and support business operations.</p></li><li><p>Ensure compliance with IT policies, procedures, and information security requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.</p></li><li><p>1-2 years of experience in IT support, technical support, or a similar role is preferred.</p></li><li><p>Good knowledge of Windows operating systems, hardware troubleshooting, and networking fundamentals (TCP/IP, DNS, DHCP).</p></li><li><p>Familiarity with Microsoft 365 applications, Active Directory, and user account administration.</p></li><li><p>Basic understanding of network infrastructure, cybersecurity practices, and endpoint management.</p></li><li><p>Strong analytical, troubleshooting, and problem-solving skills.</p></li><li><p>Very good command in English.</p></li><li><p>Ability to work effectively both independently and within a team environment.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Role purpose (overall high-level summary of the role)</span></strong><br><span>Relationship Service Management is a digitally enabled CIB Banking Client Relationship Services team who delivers coordination of client impacting servicing activities on behalf of RMs to facilitate optimal client experience and allow front-line partners focus on business generating activities.</span><br><span>Relationship Service Manager - Analyst role is part of Client Relationship Servicing within CIB Banking within CIB COO. CIB COO is a globally aligned function supporting GBM/CMB wide businesses and all elements of the client lifecycle including Onboarding and Client Relationship Servicing. RSM function is accountable for ensuring that HSBC consistently provides exceptional service to its clients. The CIB Banking CS Value Stream oversees all Account Maintenance, Account Opening, Closing &amp; Reactivation requests, Client Authorization Update (Mandates), Audit confirmation, Request for Information and RM Delegated Responsibilities (AI Triggers/CDD Info).&nbsp;</span></p><br><br><p><span><strong>Principal Accountabilities and Responsibilities</strong> (e.g., for Business, Customers &amp; Stakeholders; internal control environment, etc.)</span><br><span>Impact on Business</span><br><span>•Take measures to be in regular contact with RMs on operational issues and take prompt follow-up action on outstanding matters.</span><br><span>•Take ownership of Client Maintenance and servicing activities including ad hoc client queries and escalations.&nbsp;</span><br><span>•Undertake proper utilization of the product/ sales knowledge to find answers to complex operational problems and present the solution to RMs in clear language.</span><br><span>•Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction. Appropriate measures are taken to improve quality and prevent recurrence.</span></p><br><br><p><strong><span>Customers / Stakeholders&nbsp;</span></strong><br><span>•Customer issues are handled sensitively and receive full consideration. Situations are resolved effectively retaining goodwill of customer and customers are kept fully informed of progress.&nbsp;</span><br><span>•Interfacing with wide variety of teams like Relationship Managers, WSO, KYCS, CDD, Legal, Payments, Trade team etc. daily with solution-oriented mindset to overcome bottlenecks.</span><br><span>•Develop and maintain excellent professional relationship with all stakeholders – both internal &amp; external.</span><br><span>•Act as one-stop shop to guide RM in holistic approach and revert with solution.</span></p><br><br><p><strong><span>Technical Skills and Teamwork&nbsp;</span></strong><br><span>•Be responsible for managing E2E mandate and signor updates for entities locally and globally. Fluent comprehending core documents associated with mandate/signatories’ updates.</span><br><span>•Working knowledge of the Audit process and use of confirmation.com tool for performing global signor audits.</span><br><span>•Collaborate seamlessly with colleagues, leveraging diverse perspectives to drive innovative solutions.</span><br><span>•Act as a knowledge hub to the RMs and Management alike; with proven ability to resolve queries.</span><br><span>•Share knowledge and information to help build technical competence across the function.</span><br><span>•Could additionally be responsible for providing training and help to develop a team of global professionals.</span><br><span>•Participates in team meetings, activities, promotes team spirit.</span></p><br><br><p><strong><span>Operational Effectiveness &amp; Control</span></strong><br><span>•To understand the impact of new initiatives and re-engineered processes on their respective client relationships and ensure effective communication of change.&nbsp;</span><br><span>•To act as an escalation, point regarding service or operational control issues and assist in identifying and progressing improvements.</span><br><span>•Serve as an SME and SPOC to the Business to facilitate Projects, Process Improvement, and reengineering efforts.</span><br><span>Management of Risk</span><br><span>Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.</span></p><br><br><p><strong><span>Functional Knowledge &amp; Skills Required</span></strong><br><span>•Excellent spoken and written communication skills with experience of adapting your style and approach to the audience and message being delivered. (E)</span><br><span>•Working knowledge of Mandate documents such as Board Resolution (BR), Power Of Attorney (PoA), Articles of Associations (AoA) and List of Directors (LoD). (D)</span><br><span>•Working knowledge of the Audit process and use of confirmation.com tool for performing global signor audits. (D)</span><br><span>•At least 2 -3 years’ experience in a client facing role.</span><br><span>•Orientation to client service and a good understanding of service principles and practices.</span><br><span>•Proven ability to work well under pressure and prioritize competing demands. (E)</span><br><span>•Flexible approach to duties and hours of work. (E)</span><br><span>•Strong network across Business Services, Product, and Central Operational Support Teams.</span><br><span>•Must be proactive and prepared to investigate issues of own initiative with minimum information.</span><br><span>•Ability to maintain focus while working with voluminous data including the ability to strategize, organize and execute the same for the department’s month-end / roll-period high volumes.</span><br><span>•Ability to learn quickly, transfers knowledge appropriately, understand and interpret numeric data with good attention to details.</span><br><span>•Strong relationship management skills with the ability to manage &amp; engage multiple parties, meet their expectations, negotiate in situations of conflicting interests and influence key decision makers in a positive manner.</span><br><span>•Self-Motivated, positive, and passionate individual with a solution-oriented mindset.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Role purpose (overall high-level summary of the role)</span></strong><br><span>Relationship Service Management is a digitally enabled CIB Banking Client Relationship Services team who delivers coordination of client impacting servicing activities on behalf of RMs to facilitate optimal client experience and allow front-line partners focus on business generating activities.</span><br><span>Relationship Service Manager - Analyst role is part of Client Relationship Servicing within CIB Banking within CIB COO. CIB COO is a globally aligned function supporting GBM/CMB wide businesses and all elements of the client lifecycle including Onboarding and Client Relationship Servicing. RSM function is accountable for ensuring that HSBC consistently provides exceptional service to its clients. The CIB Banking CS Value Stream oversees all Account Maintenance, Account Opening, Closing &amp; Reactivation requests, Client Authorization Update (Mandates), Audit confirmation, Request for Information and RM Delegated Responsibilities (AI Triggers/CDD Info).&nbsp;</span></p><br><br><p><span><strong>Principal Accountabilities and Responsibilities</strong> (e.g., for Business, Customers &amp; Stakeholders; internal control environment, etc.)</span><br><span>Impact on Business</span><br><span>•Take measures to be in regular contact with RMs on operational issues and take prompt follow-up action on outstanding matters.</span><br><span>•Take ownership of Client Maintenance and servicing activities including ad hoc client queries and escalations.&nbsp;</span><br><span>•Undertake proper utilization of the product/ sales knowledge to find answers to complex operational problems and present the solution to RMs in clear language.</span><br><span>•Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction. Appropriate measures are taken to improve quality and prevent recurrence.</span></p><br><br><p><strong><span>Customers / Stakeholders&nbsp;</span></strong><br><span>•Customer issues are handled sensitively and receive full consideration. Situations are resolved effectively retaining goodwill of customer and customers are kept fully informed of progress.&nbsp;</span><br><span>•Interfacing with wide variety of teams like Relationship Managers, WSO, KYCS, CDD, Legal, Payments, Trade team etc. daily with solution-oriented mindset to overcome bottlenecks.</span><br><span>•Develop and maintain excellent professional relationship with all stakeholders – both internal &amp; external.</span><br><span>•Act as one-stop shop to guide RM in holistic approach and revert with solution.</span></p><br><br><p><strong><span>Technical Skills and Teamwork&nbsp;</span></strong><br><span>•Be responsible for managing E2E mandate and signor updates for entities locally and globally. Fluent comprehending core documents associated with mandate/signatories’ updates.</span><br><span>•Working knowledge of the Audit process and use of confirmation.com tool for performing global signor audits.</span><br><span>•Collaborate seamlessly with colleagues, leveraging diverse perspectives to drive innovative solutions.</span><br><span>•Act as a knowledge hub to the RMs and Management alike; with proven ability to resolve queries.</span><br><span>•Share knowledge and information to help build technical competence across the function.</span><br><span>•Could additionally be responsible for providing training and help to develop a team of global professionals.</span><br><span>•Participates in team meetings, activities, promotes team spirit.</span></p><br><br><p><strong><span>Operational Effectiveness &amp; Control</span></strong><br><span>•To understand the impact of new initiatives and re-engineered processes on their respective client relationships and ensure effective communication of change.&nbsp;</span><br><span>•To act as an escalation, point regarding service or operational control issues and assist in identifying and progressing improvements.</span><br><span>•Serve as an SME and SPOC to the Business to facilitate Projects, Process Improvement, and reengineering efforts.</span><br><span>Management of Risk</span><br><span>Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.</span></p><br><br><p><strong><span>Functional Knowledge &amp; Skills Required</span></strong><br><span>•Excellent spoken and written communication skills with experience of adapting your style and approach to the audience and message being delivered. (E)</span><br><span>•Working knowledge of Mandate documents such as Board Resolution (BR), Power Of Attorney (PoA), Articles of Associations (AoA) and List of Directors (LoD). (D)</span><br><span>•Working knowledge of the Audit process and use of confirmation.com tool for performing global signor audits. (D)</span><br><span>•At least 2 -3 years’ experience in a client facing role.</span><br><span>•Orientation to client service and a good understanding of service principles and practices.</span><br><span>•Proven ability to work well under pressure and prioritize competing demands. (E)</span><br><span>•Flexible approach to duties and hours of work. (E)</span><br><span>•Strong network across Business Services, Product, and Central Operational Support Teams.</span><br><span>•Must be proactive and prepared to investigate issues of own initiative with minimum information.</span><br><span>•Ability to maintain focus while working with voluminous data including the ability to strategize, organize and execute the same for the department’s month-end / roll-period high volumes.</span><br><span>•Ability to learn quickly, transfers knowledge appropriately, understand and interpret numeric data with good attention to details.</span><br><span>•Strong relationship management skills with the ability to manage &amp; engage multiple parties, meet their expectations, negotiate in situations of conflicting interests and influence key decision makers in a positive manner.</span><br><span>•Self-Motivated, positive, and passionate individual with a solution-oriented mindset.</span></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Food Preparation and Cooking:</p><ul><li>Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant.</li><li>Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed.</li><li>Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation.</li><li>Work with the kitchen team to ensure that dishes are cooked and delivered promptly.</li></ul><p>Station Management:</p><ul><li>Manage the section efficiently, ensuring it runs smoothly throughout service.</li><li>Ensure that all ingredients are available and prepped in your section before service begins.</li><li>Maintain a clean, organized, and safe working environment in your section.</li><li>Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly.</li></ul><p>Quality Control:</p><ul><li>Monitor the preparation and presentation of all dishes to ensure they meet the restaurant s standards for taste, appearance, and consistency.</li><li>Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction.</li><li>Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant s presentation guidelines.</li></ul><p>Leadership and Supervision:</p><ul><li>Supervise and guide junior kitchen associate (such as Commis Chefs), ensuring they follow proper cooking techniques and hygiene practices.</li><li>Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen.</li><li>Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station.</li><li>Handle any issues that arise in your section, reporting them to the Sous Chef or Head Chef.</li></ul><p>Health &amp; Safety Compliance:</p><ul><li>Ensure the kitchen complies with all food safety and hygiene regulations.</li><li>Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination.</li><li>Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment.</li><li>Follow health and safety protocols to minimize hazards and ensure a safe work environment.</li></ul><p>Inventory and Stock Control:</p><ul><li>Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO First In, First Out).</li><li>Track inventory levels and ensure that ingredients are used efficiently to minimize waste.</li><li>Report any shortages or issues with stock to the Sous Chef or Head Chef, ensuring that necessary supplies are ordered in time.</li></ul><p>Collaboration and Communication:</p><ul><li>Communicate effectively with kitchen team, front-of-house team, and the Sous Chef to ensure smooth operations.</li><li>Coordinate with other chefs to ensure that orders are completed on time and to the required standard.</li><li>Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience.</li></ul><p>Training and Development:</p><ul><li>Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends.</li><li>Participate in training sessions, both formal and informal, to enhance your culinary abilities.</li><li>Be open to feedback and actively seek ways to improve performance and efficiency.</li></ul><p>Maintenance of Equipment:</p><ul><li>Ensure that all kitchen equipment and tools are used properly and are well-maintained.</li><li>Report any faulty or damaged equipment to the Head Chef, ensuring that repairs are carried out promptly.</li><li>Keep your section's tools and equipment clean and in good working order.</li></ul><p>Additional Responsibilities</p><p>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment.</li><li>Culinary diploma or equivalent professional training from a reputable culinary school preferred.</li><li>Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen.</li><li>Good understanding of kitchen operations, food safety, and hygiene standards.</li><li>Ability to work in a fast-paced, high-pressure environment.</li><li>Strong leadership and communication skills.</li><li>Attention to detail and a commitment to maintaining quality and consistency.</li><li>Willingness to work flexible hours, including nights, weekends, and holidays.</li></ul><p>Physical Requirements</p><ul><li>Ability to stand for long periods and work in a fast-paced kitchen environment.</li><li>Comfort working with hot equipment, sharp knives, and heavy kitchen tools.</li><li>Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</li></ul><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience.</p><ul><li>Leading Myself</li><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li><li>Leading Others</li><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li><li>Leading the Business</li><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Food Preparation and Cooking: Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant. Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed. Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation. Work with the kitchen team to ensure that dishes are cooked and delivered promptly.</p><p>Station Management: Manage the section efficiently, ensuring it runs smoothly throughout service. Ensure that all ingredients are available and prepped in your section before service begins. Maintain a clean, organized, and safe working environment in your section. Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly.</p><p>Quality Control: Monitor the preparation and presentation of all dishes to ensure they meet the restaurant s standards for taste, appearance, and consistency. Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction. Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant s presentation guidelines.</p><p>Leadership and Supervision: Supervise and guide junior kitchen associate (such as Commis Chefs), ensuring they follow proper cooking techniques and hygiene practices. Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen. Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station. Handle any issues that arise in your section, reporting them to the Sous Chef or Head Chef.</p><p>Health &amp; Safety Compliance: Ensure the kitchen complies with all food safety and hygiene regulations. Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination. Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment. Follow health and safety protocols to minimize hazards and ensure a safe work environment.</p><p>Inventory and Stock Control: Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO First In, First Out). Track inventory levels and ensure that ingredients are used efficiently to minimize waste. Report any shortages or issues with stock to the Sous Chef or Head Chef, ensuring that necessary supplies are ordered in time.</p><p>Collaboration and Communication: Communicate effectively with kitchen team, front-of-house team, and the Sous Chef to ensure smooth operations. Coordinate with other chefs to ensure that orders are completed on time and to the required standard. Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience.</p><p>Training and Development: Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends. Participate in training sessions, both formal and informal, to enhance your culinary abilities. Be open to feedback and actively seek ways to improve performance and efficiency.</p><p>Maintenance of Equipment: Ensure that all kitchen equipment and tools are used properly and are well-maintained. Report any faulty or damaged equipment to the Head Chef, ensuring that repairs are carried out promptly. Keep your section's tools and equipment clean and in good working order.</p><p>Additional Responsibilities Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself</p><p>Positive Orientation</p><p>Operational Decision Making</p><p>Self-Development &amp; Management</p><p>Leading Others</p><p>Developing an Empowered Team</p><p>Leading an Engaged and Diverse Team</p><p>Communication</p><p>Leading the Business</p><p>Advocating Guest Passion</p><p>Business Planning and Analysis</p><p>Business Improvement and Change</p><p>Experience/Certificates/Education</p><p>Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment.</p><p>Culinary diploma or equivalent professional training from a reputable culinary school preferred.</p><p>Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen.</p><p>Good understanding of kitchen operations, food safety, and hygiene standards.</p><p>Ability to work in a fast-paced, high-pressure environment.</p><p>Strong leadership and communication skills.</p><p>Attention to detail and a commitment to maintaining quality and consistency.</p><p>Willingness to work flexible hours, including nights, weekends, and holidays.</p><p>Physical Requirements</p><p>Ability to stand for long periods and work in a fast-paced kitchen environment.</p><p>Comfort working with hot equipment, sharp knives, and heavy kitchen tools.</p><p>Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities Food Preparation and Cooking: Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant. Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed. Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation. Work with the kitchen team to ensure that dishes are cooked and delivered promptly. Station Management: Manage the section efficiently, ensuring it runs smoothly throughout service. Ensure that all ingredients are available and prepped in your section before service begins. Maintain a clean, organized, and safe working environment in your section. Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly. Quality Control: Monitor the preparation and presentation of all dishes to ensure they meet the restaurant s standards for taste, appearance, and consistency. Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction. Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant s presentation guidelines. Leadership and Supervision: Supervise and guide junior kitchen associate (such as Commis Chefs), ensuring they follow proper cooking techniques and hygiene practices. Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen. Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station. Handle any issues that arise in your section, reporting them to the Sous Chef or Head Chef. Health &amp; Safety Compliance: Ensure the kitchen complies with all food safety and hygiene regulations. Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination. Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment. Follow health and safety protocols to minimize hazards and ensure a safe work environment. Inventory and Stock Control: Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO First In, First Out). Track inventory levels and ensure that ingredients are used efficiently to minimize waste. Report any shortages or issues with stock to the Sous Chef or Head Chef, ensuring that necessary supplies are ordered in time. Collaboration and Communication: Communicate effectively with kitchen team, front-of-house team, and the Sous Chef to ensure smooth operations. Coordinate with other chefs to ensure that orders are completed on time and to the required standard. Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience. Training and Development: Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends. Participate in training sessions, both formal and informal, to enhance your culinary abilities. Be open to feedback and actively seek ways to improve performance and efficiency. Maintenance of Equipment: Ensure that all kitchen equipment and tools are used properly and are well-maintained. Report any faulty or damaged equipment to the Head Chef, ensuring that repairs are carried out promptly. Keep your section's tools and equipment clean and in good working order. Additional Responsibilities Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change Experience/Certificates/Education Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment. Culinary diploma or equivalent professional training from a reputable culinary school preferred. Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen. Good understanding of kitchen operations, food safety, and hygiene standards. Ability to work in a fast-paced, high-pressure environment. Strong leadership and communication skills. Attention to detail and a commitment to maintaining quality and consistency. Willingness to work flexible hours, including nights, weekends, and holidays. Physical Requirements Ability to stand for long periods and work in a fast-paced kitchen environment. Comfort working with hot equipment, sharp knives, and heavy kitchen tools. Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <div><b>Job Description</b></div> <br> <p>Responsibilities</p> <p>Food Preparation and Cooking:</p> <p> Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant.</p> <p> Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed.</p> <p> Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation.</p> <p> Work with the kitchen team to ensure that dishes are cooked and delivered promptly.</p> <p>Station Management:</p> <p> Manage the section efficiently, ensuring it runs smoothly throughout service.</p> <p> Ensure that all ingredients are available and prepped in your section before service begins.</p> <p> Maintain a clean, organized, and safe working environment in your section.</p> <p> Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly.</p> <p>Quality Control:</p> <p> Monitor the preparation and presentation of all dishes to ensure they meet the restaurant s standards for taste, appearance, and consistency.</p> <p> Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction.</p> <p> Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant s presentation guidelines.</p> <p>Leadership and Supervision:</p> <p> Supervise and guide junior kitchen associate (such as Commis Chefs), ensuring they follow proper cooking techniques and hygiene practices.</p> <p> Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen.</p> <p> </p> <p> Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station.</p> <p> Handle any issues that arise in your section, reporting them to the Sous Chef or Head Chef.</p> <p>Health &amp; Safety Compliance:</p> <p> Ensure the kitchen complies with all food safety and hygiene regulations.</p> <p> Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination.</p> <p> Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment.</p> <p> Follow health and safety protocols to minimize hazards and ensure a safe work environment.</p> <p>Inventory and Stock Control:</p> <p> Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO First In, First Out).</p> <p> Track inventory levels and ensure that ingredients are used efficiently to minimize waste.</p> <p> Report any shortages or issues with stock to the Sous Chef or Head Chef, ensuring that necessary supplies are ordered in time.</p> <p>Collaboration and Communication:</p> <p> Communicate effectively with kitchen team, front-of-house team, and the Sous Chef to ensure smooth operations.</p> <p> Coordinate with other chefs to ensure that orders are completed on time and to the required standard.</p> <p> Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience.</p> <p>Training and Development:</p> <p> Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends.</p> <p> Participate in training sessions, both formal and informal, to enhance your culinary abilities.</p> <p> Be open to feedback and actively seek ways to improve performance and efficiency.</p> <p>Maintenance of Equipment:</p> <p> Ensure that all kitchen equipment and tools are used properly and are well-maintained.</p> <p> Report any faulty or damaged equipment to the Head Chef, ensuring that repairs are carried out promptly.</p> <p> Keep your section's tools and equipment clean and in good working order.</p> <p>Additional Responsibilities</p> <p> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p> <br> <div><b>Qualifications</b></div> <br> <p>Abilities/Key Competencies/Skills</p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p> </p> <p>Leading Myself</p> <p> Positive Orientation</p> <p> Operational Decision Making</p> <p> Self-Development &amp; Management</p> <p>Leading Others</p> <p> Developing an Empowered Team</p> <p> Leading an Engaged and Diverse Team</p> <p> Communication</p> <p>Leading the Business</p> <p> Advocating Guest Passion</p> <p> Business Planning and Analysis</p> <p> Business Improvement and Change</p> <p>Experience/Certificates/Education</p> <p> Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment.</p> <p> Culinary diploma or equivalent professional training from a reputable culinary school preferred.</p> <p> Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen.</p> <p> Good understanding of kitchen operations, food safety, and hygiene standards.</p> <p> Ability to work in a fast-paced, high-pressure environment.</p> <p> Strong leadership and communication skills.</p> <p> Attention to detail and a commitment to maintaining quality and consistency.</p> <p> Willingness to work flexible hours, including nights, weekends, and holidays.</p> <p>Physical Requirements</p> <p> Ability to stand for long periods and work in a fast-paced kitchen environment.</p> <p> Comfort working with hot equipment, sharp knives, and heavy kitchen tools.</p> <p> Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</p> <div><br></div><ul> </ul></div></section>