UI developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About IntouchCX<br>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. <br><strong>About the Job</strong><br>We are changing the way people think about customer care, and we need your help! <br>We're looking for a Business Analyst to assist with Performing User Acceptance Testing (UAT) and the operationalization of business, process and/or system changes across training curriculums, training delivery, quality assurance and reporting.<br><strong>As Business Analyst, You Will...</strong><br><ul><li>Collect and validate data requirements for business intelligence systems</li><li>Support reporting from multiple applications </li><li>Create, validate and recommend optimization of business processes</li><li>Support projects through development, quality assurance, user acceptance testing and production implementation</li><li>Create internal guides, training materials and end-user documentation</li><li>Facilitate requirements workshops</li><li>Build and manage business relationships</li></ul><br><strong>As Business Analyst, You Have...</strong><br><ul><li>A Degree or Diploma in Computer Science, Information Systems or equivalent experience</li><li>3-5 years of practical business analysis experience, with demonstrated experience in analyzing business systems and processes, and the creation of structured business requirements documents</li><li>Business process management practitioner designation, CBAP, Lean Six Sigma (yellow or black), PMP, or other certification is considered an asset</li><li>Experience in facilitating workshops and training sessions with diverse groups of stakeholders</li><li>Demonstrated experience creating and leading testing</li><li>Strong attention to detail</li><li>Excellent organizational and time management skills</li><li>Demonstrated strength in communications both verbal and written</li><li>Ability to build relationships </li><li>Technical understanding and problem solving skills </li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About IntouchCX<br>IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. <br><strong>About the Job</strong><br>We are changing the way people think about customer care, and we need your help! <br>We're looking for a Business Analyst to assist with Performing User Acceptance Testing (UAT) and the operationalization of business, process and/or system changes across training curriculums, training delivery, quality assurance and reporting.<br><strong>As Business Analyst, You Will...</strong><br><ul><li>Collect and validate data requirements for business intelligence systems</li><li>Support reporting from multiple applications </li><li>Create, validate and recommend optimization of business processes</li><li>Support projects through development, quality assurance, user acceptance testing and production implementation</li><li>Create internal guides, training materials and end-user documentation</li><li>Facilitate requirements workshops</li><li>Build and manage business relationships</li></ul><br><strong>As Business Analyst, You Have...</strong><br><ul><li>A Degree or Diploma in Computer Science, Information Systems or equivalent experience</li><li>3-5 years of practical business analysis experience, with demonstrated experience in analyzing business systems and processes, and the creation of structured business requirements documents</li><li>Business process management practitioner designation, CBAP, Lean Six Sigma (yellow or black), PMP, or other certification is considered an asset</li><li>Experience in facilitating workshops and training sessions with diverse groups of stakeholders</li><li>Demonstrated experience creating and leading testing</li><li>Strong attention to detail</li><li>Excellent organizational and time management skills</li><li>Demonstrated strength in communications both verbal and written</li><li>Ability to build relationships </li><li>Technical understanding and problem solving skills </li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>As an Agentic AI Engineer, you will be at the forefront of AI innovation, working with a diverse team to create intelligent, autonomous systems. Your role is pivotal in enhancing our products and services, ensuring they are at the cutting edge of technology. You will collaborate with cross-functional teams, applying your expertise to develop and implement AI strategies that drive our business forward.</span></p><br><br>Responsibilities:<br><ul><li>Design, develop, and optimize agentic AI solutions for a variety of business and customer use cases.</li><li>Transform existing processes and automation tools into intelligent, autonomous, and semi-autonomous workflows.</li><li>Define and implement solution architectures for agent orchestration, memory management, tool integration, guardrails, and human-in-the-loop workflows.</li><li>Enhance process efficiency, user experience, and operational scalability through AI-driven automation solutions.</li><li>Document solution designs, technical decisions, best practices, and implementation guidelines to support scalable delivery and maintenance.<br>&nbsp;</li></ul><br>Qualifications:<br><p><strong>Must-Have:</strong></p><br><ul><li>Bachelor’s degree with experience in AI/ML engineering and solution development.</li><li>Strong experience in AI/ML engineering, solution architecture, and end-to-end AI solution delivery.</li><li>Deep understanding of RAG, prompt engineering, vector databases, embeddings, and model evaluation techniques.</li><li>Hands-on experience with LLMs, generative AI technologies, and agentic AI frameworks for building intelligent applications and orchestration workflows.</li><li>Strong knowledge of software engineering best practices, including APIs, automation platforms, version control, testing, CI/CD, deployment, and responsible AI principles related to governance, security, and privacy.<br>&nbsp;</li></ul><p><strong>Nice-to-Have:</strong></p><br><ul><li><p><span>Experience with LangGraph, LangChain, AutoGen, CrewAI, Semantic Kernel, OpenAI Agents SDK, or equivalent agent orchestration frameworks.</span></p><br></li><li><p><span><span>&nbsp;orchestration frameworks for intelligent automation.</span></span></p><br></li><li><p><span><span>Automated infrastructure provisioning and management using Terraform and Infrastructure as Code (IaC) practices.</span></span></p><br></li><li><p><span><span>Designed and deployed cloud-based solutions on Azure, AWS, and Google Cloud platforms.</span></span></p><br></li><li><p><span><span>Applied MLOps best practices for enterprise AI deployments and leveraged automation certifications to deliver scalable, reliable solutions.</span></span></p><br></li></ul> </div>

<p>We are seeking a highly experienced ERP Consultant to lead the evaluation, selection, and end-to-end implementation of a new ERP solution for our manufacturing organization. The successful candidate will guide us through a structured selection process between Microsoft Dynamics 365 F&amp;O , SAP S/4HANA, or similar in the Egyptian market. Then drive a full implementation — from discovery and design through go-live and post-launch support.</p><p>This is a senior, high-impact engagement. You will work directly with executive leadership and department heads to ensure the chosen platform aligns with our business processes, budget, and long-term growth strategy.</p><p>&nbsp;</p><p><strong>Phase 1 — ERP Evaluation &amp; Selection</strong></p><ul><li>Conduct a thorough assessment of current business processes, pain points, and technology landscape</li><li>Define functional and technical requirements across Finance, HR, Supply Chain, Operations, and Sales</li><li>Evaluate Microsoft Dynamics 365 and SAP S/4HANA or others against business requirements</li><li>Prepare a detailed comparison report including TCO, licensing models, scalability, and fit analysis</li><li>Facilitate workshops and demonstrations with vendor teams</li><li>Deliver a clear, evidence-based recommendation with rationale for executive decision-making</li></ul><p><strong>Phase 2 — Implementation &amp; Deployment</strong></p><ul><li>Develop a comprehensive project plan, timeline, and resource allocation strategy</li><li>Lead system configuration, data migration planning, and integration architecture</li><li>Coordinate with internal IT teams, third-party vendors, and the ERP provider</li><li>Manage change management and user adoption strategy across all departments</li><li>Oversee testing cycles (UAT, SIT) and resolve issues prior to go-live</li><li>Ensure go-live readiness and manage cutover activities</li></ul><p><strong>Phase 3 — Post-Implementation Support</strong></p><ul><li>Provide hypercare support in the weeks following go-live</li><li>Document configurations, processes, and training materials</li><li>Identify and address post-launch gaps and optimization opportunities</li><li>Train key users and internal administrators</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is a regional IT services provider delivering enterprise technology, application development, process management, and support services to clients globally.<br> Working across the information technology and services sector, the company helps organizations improve operations, strengthen business processes, and get more value from their enterprise systems.<br> In this role, you will help shape finance transformation initiatives by turning business needs into effective SAP solutions.<br> This is an opportunity to work closely with business and technical stakeholders, contribute across major implementation and support engagements, and play a key part in delivering reliable, compliant, and scalable finance processes.<br> Responsibilities Analyze business requirements and translate them into SAP FICO solutions.<br> Conduct business process workshops and participate in blueprinting activities.<br> Configure and support SAP FI and CO modules, including GL, AP, AR, AA, BA, CCA, PCA, CO-PA, IO, Product Costing, and Material Ledger.<br> Support end-to-end SAP implementation projects across design, configuration, testing, training, go-live, and hypercare.<br> Collaborate with cross-functional teams to integrate SAP FICO with modules such as MM, SD, and PP.<br> Perform system analysis, troubleshooting, and issue resolution.<br> Prepare functional specifications and coordinate with technical teams on developments and enhancements.<br> Support UAT, integration testing, and system validation activities.<br> Provide user training and knowledge transfer to business users.<br> Ensure compliance with financial reporting, taxation, banking, and regulatory requirements.<br> Assist with continuous improvement initiatives and process optimization.<br> Private Health Insurance Training &amp; Development Bachelor’s degree in Finance, Accounting, Business Administration, Information Technology, or a related field.<br> Minimum 6 years of experience in SAP FICO consulting, implementation, or support.<br> Experience with SAP S/4HANA Finance.<br> Hands-on experience with SAP FI modules, including GL, AP, AR, AA, and BA, and SAP CO modules, including CCA, PCA, CO-PA, IO, Product Costing, and Material Ledger.<br> Experience integrating SAP FICO with SAP MM, SD, and PP modules.<br> Eligible to work in Egypt.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><span>Overview</span><p>Principal Mechanical Engineer - Qualified with experience in MENA zone within industries of building services design and construction field (HVAC) systems in design and supervision. A developing external profile and reputation, a desire and willingness to raise the profile of oneself and the Company. Willingness to contribute to and develop our technical knowledge networks.</p><br><span>Your role</span><ul><li>Ability to lead a team and create plans for ongoing and upcoming projects.</li><li>Coordinate with other trades through periodical meetings.</li><li>Technically competent and ability to use engineering judgement independently to determine solutions</li><li>Prepare early design concepts and assign mechanical spaces requirements, prepare design drawings and calculations.</li><li>Prepare Technical Reports and contractual documents of acceptable technical and presentational quality with minimum guidance.</li><li>Apply new ideas/digital idea to improve solutions and processes to improve efficiency.</li><li>Receive on the job technical training through performing tasks with minimum supervision.</li><li>Good knowledge of work procedures and ensure work adheres to procedures.</li><li>Responsible for completion of specifically assigned tasks to time and cost.</li><li>Able to work as reliable and pro-active member of the team, able to apply knowledge gained.</li><li>Able to work on several projects, and to communicate clearly with a range of people, including making presentations. Flexible and enthusiastic; team player.</li><li>Conversant with MS Office tools.</li><li>Experience of working on MENA projects is a must.</li><li>Awareness of international and local codes (e.g., NFPA, IPC, BS, EN standards).</li><li>Review technical material submittals, shop drawings, contractor bids and specifications.</li><li>Supporting and mentoring, with the possibility of formal line management responsibilities.</li><li>Opportunity to present your project work at company meetings or at conferences.</li></ul>&nbsp;<span>About you</span><p><i>Qualifications</i></p><br><ul><li>Must have 12 to 18 years of experience&nbsp;</li><li>A sound understanding of mechanical engineering principles and their application in (Plumbing, Fire Fighting and pumping stations).</li><li>Experience in the production of design documentations and drawings including optioneering reports and specifications of mechanical systems.</li><li>Experience in producing design calculations of mechanical systems for (HVAC, Plumbing, Fire Fighting).</li><li>Familiar with working to design national and international codes as well as standards appropriate for (Plumbing and Fire Fighting) industry.</li><li>Ability to produce hydraulic calculations for mechanical equipment, equipment datasheets/specifications and schedules.</li><li>Pipe sizing calculations, pump sizing calculations, tanks calculations, static pressure calculations…etc.</li><li>General Arrangement drawings for piping and mechanical equipment. Isometric drawings. P&amp;IDs, PFDs etc.</li><li>Software - AutoCAD, Revit, Elite are essential and should have working knowledge of 3D Models such as Navis works…etc.</li></ul><p>&nbsp;<i>Personal and People Accountabilities</i></p><br><p><i>Communication</i></p><br><ul><li>Excellent communication and listening skills.</li><li>Should be flexible and positive attitude.</li><li>Writing professional reports.</li><li>Identifies and communicates concerns to immediate Supervisor.</li><li>Discusses career goals and aspirations.</li><li>Able to draft responses to straight forward queries</li></ul><p><i>Teamwork</i></p><br><ul><li>Acts in best interest of the team at all times.</li><li>Being able to adjust to changing priorities</li><li>Willingness to share information and knowledge with team members</li><li>Willing to participate and contribute to company social activities</li><li>Displays appropriate levels of assertiveness.</li></ul><span>Rewards &amp; benefits</span><p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br><span>About AtkinsRéalis</span><p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

Skill Set: Helpdesk Support Technician Level 1Days per week: 5 days per week Language: Egyptian & English Location: 6th of October City, Egypt Contract: B2B/Freelance Roll Type: FTE<br>Key Responsibilities:<br>1) Desktop, laptop, and peripheral basic troubleshooting (Windows, mac OS, Linux OS, printers, mobile phones etc.)2) Provisioning and deprovisioning of corporate devices (laptops, phones)3) Replace broken devices with temporary devices in accordance with Ericsson’s processes4) Provide technical guidance to end users for day-to-day IT issues within the office environment5) Coordinate with L2 teams when troubleshooting (examples L2 end user computing team, EMM).<br>Office IT Infrastructure Support<br>1) Perform on office infra basic troubleshooting, installation, or maintenance for EIT services (printing, connectivity, platform, voice)2) Install, test, and remove basic network devices such as switches, routers, and access points - this includes Support for Site/CORE Equipment inside office example but not limited Out of band, FW, NAC, DNS, Secnet3) Network connectivity basic troubleshooting (example Wi-Fi, LAN)4) On prem support for smart metering as well as other real estate solutions within office environments, including smart office sensors, smart metering and digital signage.5) Basic tasks for PABXs where applicable in coordination with L2 teams6) Print equipment receipt, install, and test the printer.7) AV equipment receipt, testing, and basic troubleshooting in coordination with remote AV support.8) Workplace monitor deployment, testing, and logistics handling9) Provide support to remote Level 2 teams by troubleshooting and configuring local office infrastructure equipment in accordance with established instructions.10) Onsite assistance during scheduled maintenance or escalations (as coordinated by Client)11) Coordinate with vendors or local service providers for repairs and equipment replacements as needed.12) Maintain accurate records of incidents and resolutions to ensure effective knowledge sharing within the team.13) Escort 3rd party providers to Ericsson local data room (local network provider, global print provider/partner, global video provider/partner)14) Assist during internal/external audits & SOX and other compliance"<br>Asset Management<br>1) Receive, unbox, and register devices in the hardware asset management system in accordance with Ericsson procedures2) Tag /Label assets following Ericsson’s guidelines3) Test devices upon arrival & store securely in provided facilities (may include mounting/demounting in racks).4) Image in stock devices with latest approved OS images5) Update records regularly to maintain accurate inventory information.6) Perform periodic audits of hardware assets to ensure compliance with asset management policies following instructions. Provide timely reports on asset status to relevant stakeholders as required.7) Wipe devices and arrange for their disposal in accordance with approved Disposal Process (including Inform the asset owner and provide certificate evidence as required).8) Arrange temporary laptop loans from local stock.9) Coordinate warranty repairs10) Clean/check devices before redeployment11) Offsite Tape management coordination with 3rd party supplier (where applicable)12) Assist during internal/external audits & SOX & other compliances"<br>Project Based Site Support<br>1) Support for office moves, equipment relocations, or hardware refresh projects2) Assist local business events such as AEMs, demos (demand based)

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Tagaddod is seeking a Senior Traceability &amp; Systems Analyst to own the end-to-end traceability of material movements across multiple countries. This role sits at the intersection of operations, inventory management, sustainability, data quality, and process controls. The successful candidate will be responsible for ensuring that physical inventory movements, operational systems, supporting documentation, and sustainability records remain aligned, accurate, and audit-ready. This is a hands-on role that requires deep engagement with operational data, cross-functional teams, and documentation management. As the business continues to enhance its systems and automation capabilities, the role will evolve from manual tracking and reconciliation toward control testing, exception monitoring, process improvement, and traceability assurance.</p><p>Responsibilities</p><ol><li>Material Traceability Management</li><ul><li>Track materials throughout their lifecycle, from collection and processing to storage, transfer, and final sale.</li><li>Verify that inventory movements are accurately recorded across operational systems and supporting documentation.</li><li>Reconcile information from multiple sources, including:</li><ul><li>Operational systems</li><li>Inventory reports</li><li>Country team trackers</li><li>Storage records</li><li>Transfer documentation</li><li>Dispatch records</li><li>Sustainability records</li><li>Supporting documents and archives</li></ul><li>Ensure consistency between physical inventory movements and system records.</li></ul><li>Data Quality &amp; Issue Resolution</li><ul><li>Proactively identify discrepancies, gaps, and inconsistencies within traceability records.</li><li>Investigate and resolve issues including:</li><ul><li>Missing movement records</li><li>Missing supporting documentation</li><li>Quantity variances</li><li>Timing mismatches</li><li>Duplicate entries</li><li>Filing inconsistencies</li><li>Delayed system updates</li><li>Incomplete submissions from country teams</li><li>Dashboard and reporting discrepancies</li></ul><li>Coordinate with stakeholders across countries and functions to close gaps and maintain data integrity.</li><li>Escalate unresolved issues and drive corrective actions.</li></ul><li>Reporting &amp; Dashboard Development</li><ul><li>Develop and maintain traceability reporting and performance metrics.</li><li>Monitor and report on:</li><ul><li>Material movement status</li><li>Inventory by location and processing stage</li><li>Documentation completeness</li><li>Open discrepancies and exceptions</li><li>Data quality by country</li><li>System adoption and compliance</li><li>Aging of unresolved issues</li><li>Audit readiness indicators</li></ul><li>Collaborate with Data and Technology teams to define reporting requirements, validation rules, exception reporting, and dashboard logic.</li><li>Support continuous improvement of reporting capabilities and business visibility.</li></ul><li>Documentation &amp; Evidence Management</li><ul><li>Establish and maintain structured documentation systems and evidence repositories.</li><li>Design and enforce document management standards, including:</li><ul><li>Folder structures</li><li>Naming conventions</li><li>File organization standards</li><li>Evidence archiving processes</li></ul><li>Link supporting documentation to material movements and traceability records.</li><li>Monitor document completeness and retrieval readiness.</li><li>Ensure records remain organized, accessible, and audit-ready.</li></ul><li>System Adoption &amp; Process Compliance</li><ul><li>Monitor adherence to traceability processes and system usage standards.</li><li>Identify areas where users:</li><ul><li>Bypass systems</li><li>Delay updates</li><li>Enter incomplete information</li><li>Rely on offline trackers</li></ul><li>Partner with operational teams to improve compliance and data quality.</li><li>Support user adoption initiatives and process standardization efforts.</li><li>Promote best practices in traceability management across regions.</li></ul><li>Controls, Audits &amp; Continuous Improvement</li><ul><li>As systems mature, the role will increasingly focus on:</li><ul><li>Sample-based data audits</li><li>Exception testing and monitoring</li><li>System output validation</li><li>Control effectiveness assessments</li><li>Process improvement initiatives</li><li>Automation opportunities</li><li>Reduction of manual reconciliations</li><li>Strengthening traceability controls through system design and governance</li></ul></ul></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Supply Chain Management, Information Systems, Business Analytics, Business Administration or related field. 5+ years experience in traceability, systems analysis, or supply chain data management role. Strong knowledge of traceability concepts, standards, and technologies, preferably within renewable energy, biofuel, or commodities sectors. Strong analytical and investigative skills with the ability to work across multiple data sources. Advanced proficiency in Microsoft Excel and reporting tools. Experience working with operational systems, inventory data, and documentation management. Strong organizational skills and attention to detail. Ability to manage multiple stakeholders across different countries and functions. Excellent follow-up, communication, and problem-solving skills</p><p></p></section>

<ul><li><p>Train students on the complete Guest Cycle: reservations, check-in/out, and concierge.</p></li><li><p>Teach Customer Service Excellence, professional complaint handling, and upselling.</p></li><li><p>Deliver Hospitality English and essential Hotel Terminology classes.</p></li><li><p>Provide hands-on PMS training (Opera, Fidelio, or equivalent).</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Hotel/Hospitality Management or Tourism.</p></li><li><p>1+ years of practical experience in Front Office operations.</p></li><li><p>Deep practical knowledge of at least one major PMS system &#40;<strong>Opera / Fidelio</strong>&#41;.</p></li><li><p>Excellent spoken English and a strong customer-service mindset.</p></li><li><p>Immaculate professional grooming standards.</p></li></ul><p></p>

<p><h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to our application adjustments guidance for support.</p> <p>Together we can.</p> <h4>About this role</h4> <p>We are seeking a product owner to drive delivery within a sales transformation programme, ensuring effective alignment between technical solutions and business objectives. The individual will play a critical role in managing APIs, integrations, and product workflows while enabling agile delivery and stakeholder collaboration.</p> <h4>What you’ll do</h4> <ul> <li>Drive agile ceremonies and ensure effective delivery processes</li> <li>Apply strong product thinking and structured problem-solving approaches</li> <li>Manage stakeholder relationships and ensure clear communication across teams</li> <li>Work extensively with APIs, integration points, and microservices architecture</li> <li>Design and interpret sequence diagrams and complex process flows</li> <li>Conduct API testing and debugging using tools such as Postman, Swagger, or similar</li> </ul> <h4>Who you are</h4> <ul> <li>A bachelor degree in business informatics or related field</li> <li>3–5 years of experience as a product owner or in a similar role</li> <li>English C1 level is a must</li> <li>Hands-on experience with APIs, system integrations, and sequence diagrams</li> <li>Familiarity with software development practices; prior development experience is advantageous</li> <li>Strong understanding of agile principles and delivery frameworks</li> <li>Effective communication and stakeholder management capabilities</li> <li>Analytical mindset with the ability to translate business needs into technical solutions</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale digital transformation initiatives within a global organisation</li> <li>Exposure to modern API ecosystems and microservices-based architectures</li> <li>Collaboration with cross-functional and international teams</li> <li>Opportunity to influence product strategy and delivery outcomes</li> <li>Professional growth through hands-on technical and product ownership experience</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>What skills you will learn</h4> <ul> <li>Advanced stakeholder and product management techniques</li> <li>Deeper expertise in API design, integrations, and debugging</li> <li>Agile delivery leadership and facilitation skills</li> <li>End-to-end product lifecycle management in complex environments</li> <li>Enhanced problem-solving and process optimisation capabilities</li> </ul> <h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <p><strong>Alert:</strong> Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br>About this Role <br><p>We are seeking a Product Owner to drive delivery within a sales transformation programme, ensuring effective alignment between technical solutions and business objectives. The individual will play a critical role in managing APIs, integrations, and product workflows while enabling Agile delivery and stakeholder collaboration</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Drive Agile ceremonies and ensure effective delivery processes</li> <li>Apply strong product thinking and structured problem-solving approaches</li> <li>Manage stakeholder relationships and ensure clear communication across teams</li> <li>Work extensively with APIs, integration points, and microservices architecture</li> <li>Design and interpret sequence diagrams and complex process flows</li> <li>Conduct API testing and debugging using tools such as Postman, Swagger, or similar</li> </ul><br><br><b>Who you are</b> <br><ul> <li>A Bachelor degree in Business Informatics or related Field</li> <li>3–5 years of experience as a Product Owner or in a similar role</li> <li>English C1 Level is a must</li> <li>Hands-on experience with APIs, system integrations, and sequence diagrams</li> <li>Familiarity with software development practices; prior development experience is advantageous</li> <li>Strong understanding of Agile principles and delivery frameworks</li> <li>Effective communication and stakeholder management capabilities</li> <li>Analytical mindset with the ability to translate business needs into technical solutions</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br>What's in it for you <br><ul> <li>Opportunity to work on large-scale digital transformation initiatives within a global organisation</li> <li>Exposure to modern API ecosystems and microservices-based architectures</li> <li>Collaboration with cross-functional and international teams</li> <li>Opportunity to influence product strategy and delivery outcomes</li> <li>Professional growth through hands-on technical and product ownership experience</li> </ul><br><br>VOIS Equal Opportunity Employer Commitment <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br>What skills you will learn <br><ul> <li>Advanced stakeholder and product management techniques</li> <li>Deeper expertise in API design, integrations, and debugging</li> <li>Agile delivery leadership and facilitation skills</li> <li>End-to-end product lifecycle management in complex environments</li> <li>Enhanced problem-solving and process optimisation capabilities</li> </ul><br><br><b>Join Us</b> <br><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br>Alert <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><ul> <li>LinkedIn:&nbsp;https://www.linkedin.com/company/vois/</li> <li>Facebook: https://www.facebook.com/voisglobal</li> <li>Instagram: https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

<p><strong>Strategic Leadership &amp; Digital Transformation</strong></p><ul><li>Develop and execute the Group's Information Technology strategy in alignment with corporate objectives and long-term business goals.</li><li>Identify opportunities to leverage technology for operational efficiency, innovation, and competitive advantage.</li><li>Lead digital transformation initiatives across manufacturing, engineering, and support functions.</li><li>Establish IT governance frameworks, policies, standards, and procedures to ensure effective technology management across the Group.</li></ul><p><strong>IT Infrastructure &amp; Operations Management</strong></p><ul><li>Direct the management, maintenance, and optimization of the Group's IT infrastructure, including networks, servers, cloud environments, data storage, and end-user computing.</li><li>Ensure high availability, reliability, and performance of all business-critical systems and applications.</li><li>Oversee IT service delivery and support functions to maintain operational continuity and user satisfaction.</li><li>Implement proactive monitoring and performance management processes to ensure optimal system performance.</li></ul><p><strong>Cybersecurity &amp; Information Security</strong></p><ul><li>Develop and enforce comprehensive cybersecurity strategies, policies, and controls to protect organizational assets and sensitive information.</li><li>Lead risk assessments, vulnerability management, and security compliance initiatives.</li><li>Ensure compliance with applicable regulatory, legal, and industry requirements related to information security and data protection.</li><li>Establish and maintain disaster recovery, backup, and business continuity plans.</li></ul><p><strong>IT Project &amp; Change Management</strong></p><ul><li>Lead enterprise-wide IT projects from initiation through implementation and post-deployment support.</li><li>Manage project scope, resources, budgets, risks, and timelines to ensure successful delivery.</li><li>Support business process improvement initiatives through technology-enabled solutions.</li><li>Drive organizational change management activities related to new technologies and systems adoption.</li></ul><p><strong>Financial &amp; Vendor Management</strong></p><ul><li>Develop and manage the annual IT budget, ensuring cost-effective utilization of resources and maximum return on technology investments.</li><li>Evaluate emerging technologies and prepare business cases for strategic investments.</li><li>Negotiate contracts, service level agreements (SLAs), and commercial terms with technology vendors and service providers.</li><li>Monitor vendor performance to ensure compliance with contractual obligations and service expectations.</li></ul><p><strong>Leadership &amp; Stakeholder Engagement</strong></p><ul><li>Lead, mentor, and develop a high-performing IT team while fostering a culture of accountability, collaboration, and continuous improvement.</li><li>Partner with executive leadership and department heads to understand business requirements and translate them into technology solutions.</li><li>Provide regular updates and strategic recommendations to senior management regarding IT performance, risks, and opportunities.</li><li>Promote effective communication between IT and business stakeholders across the Group.</li></ul>

<p>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product s lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities.</p><p>Drive Transformation. Deliver Impact. Build Your Career.</p><p>Are you passionate about solving complex business challenges and helping organizations transform the way they operate? We're looking for talented Business Analysts and Consultants to join our growing Business Analysis practice. In this role, you'll work alongside experienced professionals to deliver innovative solutions, support business transformation initiatives, and create measurable value for clients and stakeholders. If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into practical outcomes, we'd love to hear from you.</p><p>What You'll Do</p><p>As part of our team, you will:</p><ul><li>Partner with stakeholders to understand business challenges and identify opportunities for improvement.</li><li>Gather, analyze, and document business and functional requirements.</li><li>Facilitate workshops, discovery sessions, and meetings with business and technical stakeholders.</li><li>Translate business needs into practical, scalable, and user-focused solutions.</li><li>Support business transformation and digital initiatives from strategy through implementation.</li><li>Collaborate with cross-functional and international teams to deliver high-quality outcomes.</li><li>Create business documentation, process maps, user stories, journey maps, and presentations.</li><li>Leverage AI-enabled tools and innovative approaches to improve delivery quality, efficiency, and consistency.</li><li>Contribute to continuous improvement initiatives and share knowledge, best practices, and reusable assets across teams.</li><li>Build strong stakeholder relationships and support successful delivery outcomes.</li></ul><p>What We're Looking For</p><p>We're seeking professionals who bring curiosity, analytical thinking, and a collaborative mindset.</p><p>Required Qualifications</p><ul><li>12+ years of experience as a Business Analyst in software implementation or enhancement projects</li><li>Experience as a Business Analyst, Consultant, Product Analyst, or similar role.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication, facilitation, and stakeholder management capabilities.</li><li>Experience gathering and documenting business requirements.</li><li>Ability to manage multiple priorities in a dynamic environment.</li><li>Experience working with business and technology teams.</li><li>Strong written and verbal English communication skills.</li><li>Bachelor's degree or equivalent professional experience.</li></ul><p>Preferred Qualifications</p><ul><li>Experience supporting business transformation, process improvement, or change initiatives.</li><li>Knowledge of Agile, Scrum, or Product Delivery methodologies.</li><li>Experience creating user stories, process maps, business cases, and solution documentation.</li><li>Familiarity with AI-enabled tools and digital technologies.</li><li>Business Analysis, Agile, Product Management, or related certifications.</li><li>Experience working in consulting or stakeholder-facing environments.</li></ul><p>Why Join Us?</p><p>You'll have the opportunity to:</p><ul><li>Work on meaningful transformation and innovation initiatives.</li><li>Collaborate with diverse and high-performing teams.</li><li>Develop your skills through continuous learning, mentoring, and professional development programs.</li><li>Gain exposure to emerging technologies, digital transformation, and AI-enabled ways of working.</li><li>Build a rewarding career with clear progression opportunities.</li><li>Make a real impact by helping organizations solve complex business challenges and achieve better outcomes.</li></ul><p>Frequently Asked Questions</p><p>Do I need previous consulting experience?</p><p>Consulting experience is helpful but not essential. We also welcome candidates with strong Business Analysis, Product, Transformation, or Process Improvement experience.</p><p>Is this a client-facing role?</p><p>Depending on the project, you may work directly with stakeholders, facilitate workshops, gather requirements, and help shape business solutions.</p><p>Will I receive training and development opportunities?</p><p>Yes. We invest in our people through continuous learning, mentoring, certifications, and hands-on project experience.</p><p>What does career progression look like?</p><p>We provide structured career development with opportunities to grow into senior consulting, delivery leadership, business analysis leadership, and subject matter expert roles.</p><p>Ready to Make an Impact?</p><p>If you're looking for a career where your ideas matter, your expertise is valued, and your work helps drive meaningful business outcomes, we'd love to hear from you. Apply today and become part of a team that's helping organizations transform, innovate, and succeed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>12+ years of experience as a Business Analyst in software implementation or enhancement projects</li><li>Experience as a Business Analyst, Consultant, Product Analyst, or similar role.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication, facilitation, and stakeholder management capabilities.</li><li>Experience gathering and documenting business requirements.</li><li>Ability to manage multiple priorities in a dynamic environment.</li><li>Experience working with business and technology teams.</li><li>Strong written and verbal English communication skills.</li><li>Bachelor's degree or equivalent professional experience.</li><li>Experience supporting business transformation, process improvement, or change initiatives.</li><li>Knowledge of Agile, Scrum, or Product Delivery methodologies.</li><li>Experience creating user stories, process maps, business cases, and solution documentation.</li><li>Familiarity with AI-enabled tools and digital technologies.</li><li>Business Analysis, Agile, Product Management, or related certifications.</li><li>Experience working in consulting or stakeholder-facing environments.</li></ul>

About<br><br>It is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.<br><br>Job Description:<br><br>The Product Manager is the owner of the product asset, responsible for defining and driving the strategic product vision and roadmap to ensure alignment with business objectives and customer value. The role focuses on building the right product, leading Epics across their full lifecycle, and enabling successful delivery through close collaboration with Product Owners, stakeholders, and leadership.<br><br>Key Responsibilities:<br><br> Define, own, and evolve a human centred product vision and roadmap informed by user research, market, and industry insights Lead Epic creation, onboarding, triage, prioritisation, and delivery from demand identification to deployment Manage demand flow by engaging stakeholders, customers, and leadership to ensure visibility, alignment, and progress tracking Collaborate with Product Owners to define, refine, and deliver Features within each Epic Ensure delivery decisions are balanced between customer value and technical debt Contribute actively to Quarterly Planning and Business Review events Maintain transparency on priorities, progress, dependencies, and outcomes through dashboards and delivery roadmaps Support and mentor Product Owners to strengthen capability, consistency, and agile maturity Collaborate with portfolio leadership to support product pricing models and stakeholder communication<br><br>Requirements<br><br>Qualifications: Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field Minimum of 8 years of relevant experience in Product Management or related roles within agile delivery environments Outstanding English communication, both verbal and non-verbal Practical hands on experience with AI solutions, including heavy implementation of Microsoft 365 Copilot capabilities Strong knowledge of Agile, Lean, and Design Thinking principles and practices Demonstrated ability to lead cross functional teams and manage complex stakeholder environments Strong prioritisation, communication, and decision making skills with a focus on value delivery

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1. Egypt Flavors Portfolio Leadership &amp; Growth Strategy Lead the end-to-end flavors category strategy for Egypt, including brand roles, portfolio architecture, flavor segmentation, occasion mapping, and whitespace identification relevant to local consumption habits. Analyze Egypt-specific category, consumer, and competitive dynamics (including local taste preferences and affordability drivers) to inform strategic decisions. Translate Africa Category &amp; Portfolio frameworks into strategies, ensuring local relevance and scalability. Develop long-term strategies to drive category penetration, frequency, and value growth across key consumption occasions in Egypt.</p><p>2. Brand Stewardship &amp; Marketing Excellence Act as category owner for flavors portfolio, ensuring strong positioning, clear brand guardrails, and well-defined flavor roles across brands. Partner with IMX and Design teams to deliver culturally relevant campaigns that resonate with Egyptian consumers and highlight flavor appeal. Ensure brand storytelling reflects local insights, including taste preferences, seasonality, and cultural moments (e.g., Ramadan, summer consumption peaks). Lead Egypt inputs into Annual Business Planning (ABP) for the flavors category, ensuring alignment with both Franchise and Africa priorities.</p><p>3. Innovation Pipeline &amp; Category Futureproofing Lead end-to-end flavor innovation for Egypt from local consumer insights and trend identification to concept development, R&amp;D collaboration, and market launch. Focus on innovations relevant to Egypt trends such as affordable indulgence, local flavors, low/no sugar, and refreshment needs. Partner with R&amp;D, Supply Chain, Commercial, and Finance to ensure innovations are scalable, locally relevant, and profitable. Manage innovation governance, ensuring strong prioritization and successful delivery of the Egypt flavors pipeline.</p><p>4. Commercial &amp; Bottler Partnership Serve as the key marketing interface with bottler partners (e.g., Egypt bottling system) for flavors business planning and execution. Lead KO-Bottler s forums to ensure right content and alignments are taking place. Support RGM initiatives, including price- pack architecture tailored to Egypt s price-sensitive environment, flavor assortment optimization, and channel-specific strategies. Work closely with Customer &amp; Commercial teams to ensure best-in-class execution across Egypt s key channels: Traditional Trade (TT), Modern Trade (MT), On-Premise, and growing e-commerce platforms. Drive alignment to ensure strong in-market execution, including availability, visibility, and distribution of key flavors.</p><p>5. Insights, Analytics &amp; Performance Management Leverage Egypt-specific consumer, shopper, and retail insights to optimize the flavors portfolio and drive decision-making. Monitor category performance, brand health, flavor-level performance, and competitive activity within the Egypt market. Use data and analytics to guide flavor mix optimization, forecasting, and strategic interventions. Partner with Africa Insights and local teams to ensure a consistent, single source of truth while reflecting Egypt realities.</p><p>6. Capability Building &amp; Marketing Orchestration Build flavors category expertise within Egypt Franchise teams and bottler organizations. Lead knowledge sharing on local taste trends, consumer behavior, and successful innovation case studies in Egypt. Establish consistent ways of working aligned with Africa frameworks while adapting to Egypt market needs. Ensure strong cross-functional orchestration across IMX, Commercial, RGM, Supply Chain, and Insights teams within Egypt.</p><p>Skills: Account Management, Agency Management, Channels Strategy, Customer Relationship Management (CRM), Digital Marketing, Experiential Marketing, Leadership, Marketing Activation, Marketing Execution, Marketing Strategies, Media Strategies, Promotional Activities, Social Media, Syndicated Research, Waterfall Model</p><p>Location(s): Egypt</p><p>City/Cities: </p><p>Travel Required: 00% - 25%</p><p>Relocation Provided: No</p><p>Job Posting End Date: June 7, 2026</p><p>Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7+ years of experience in marketing, category management, portfolio strategy, or innovation roles. Strong experience in Egypt FMCG or beverage market preferred. Deep understanding of Egypt consumer behavior, retail landscape, and route-to-market dynamics. Proven ability to manage cross-functional teams and influence senior stakeholders across Franchise and bottler systems. Strong analytical capabilities with experience using Egypt retail and consumer data. Ability to operate effectively in a complex, multi-stakeholder environment.</p><p>Success Measures</p><ul><li>Sustainable growth of the flavors category in Egypt in terms of volume, value share, and profitability.</li><li>Increased consumer relevance and brand affinity through locally resonant flavor offerings.</li><li>Successful launch and scaling of Egypt-relevant flavor innovations.</li><li>Strong in-market execution across all Egypt channels and regions.</li><li>Effective alignment across Egypt Franchise, Africa teams, and bottler partners.</li><li>Insight-driven strategies that futureproof the flavors category in Egypt.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team comprised of Butlers and Butler Valets and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p><p>CORE WORK ACTIVITIES</p><p>Managing Butler Services</p><p>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. Manages VIP guests schedules as appropriate to support potential needs. Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results. Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team. Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members. Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship. Continuously strives with the team to provide the bespoke and uncompromising services. Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Guest Relations</p><p>Sets the standard and tone for how Butler team members drive guest relations. Coaches team members to recognize and build rapport with guests. Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements. Verifies Butler teams manage guests schedules to anticipate potential needs. Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible. Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy. Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ? Assists other employees to verify proper coverage and prompt guest service.</p><p>Managing Departmental Costs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The English Service Desk Representative is responsible for providing customer support and technical assistance to users in a English-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</p><p><strong>What You ll Be Doing</strong></p><p><strong>Core Responsibilities</strong></p><ul><li>Provide English-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</li><li>Document and track all customer interactions and resolutions accurately in the ticketing system.</li><li>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</li><li>Follow established procedures for incident management, problem management, and service request fulfillment.</li><li>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</li><li>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</li><li>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</li><li>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</li><li>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</li><li>Continuously develop and enhance technical skills and knowledge through training and self-learning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience &amp; Qualification.</strong></p><ul><li>Fluent in English, both written and verbal communication skills.</li><li>Previous experience in a customer support or service desk role, preferably in a technical support environment.</li><li>Ability to analyze and resolve technical issues independently or through collaboration.</li><li>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</li><li>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</li><li>Strong organizational skills, attention to detail, and the ability to multitask effectively.</li><li>Flexibility to work in shifts, including weekends and holidays, as per business needs.</li></ul><p><strong>Skills, Knowledge &amp; Abilities</strong></p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul><p><strong>Performance Standards</strong></p><ul><li>Response Time.</li><li>First Contact Resolution.</li><li>Customer Satisfaction.</li><li>Ticket Documentation and Management.</li><li>Technical Knowledge.</li><li>Language Proficiency.</li><li>Incident Resolution Time.</li><li>Quality of Service.</li><li>Knowledge Sharing.</li><li>Professionalism and Collaboration.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Your role Your role is essential in delivering effective, efficient, and accurate financial reporting, supporting the overall success of the team. Perform transaction processing activities related to internal and external suppliers, adhering strictly to internal controls and procedures. Address accounts payable inquiries and investigations promptly. Ensure compliance with company policies and accounting standards. Vendor Payments: Prepare payment proposals according to the agreed schedule, ensuring accuracy and timely submission. Keep vendor master data current and accurate. Process invoices, debit/credit notes, bank receipts, and payments. Maintain up-to-date vendor and customer reconciliations and master data. Maintain precise financial records, including ledgers and supporting documentation. Collaborate with other departments to resolve discrepancies and respond to inquiries. Support month-end and year-end closing processes, including journal entries, account and bank reconciliations, and accruals. Assist in audit preparation by providing necessary documentation to auditors. Prepare ad hoc reports to assist the Business Controller and management. Support automation initiatives by aiding in the implementation of tools designed to streamline processes and improve efficiency. To succeed, you will need As a person, you are analytical, proactive, solution oriented and respect the deadlines, With very good communication skill, Well organized and systematic. Team player, and Willing to learn Ideally, you should have 2-3 years in accounting and finance University degree in Accounting, Business or Finance Good command of English is a must, having second language is a plus End-user experience with MS Office applications (Excel, Word, PowerPoint) as well as experience of working with ERP systems, SAP is a plus. In return, we offer We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded. The satisfaction of working for an international market leader who is committed to sustainable productivity solutions. We have friendly, family-culture atmosphere, and we have a hybrid work policy We believe there is always a better way. Open for change and feedback is what defines our culture. We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy. The safety and wellbeing of our employees is important to us, which is why we set high standards for your safety and wellbeing Job location On-Site This role requires you to work on-site at our office in Cairo, Egypt. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.</span> </div>

<p>The Resource Management Operation Specialist team delivers end-to-end analytics solutions across a wide range of internal data domains, covering resource management, data ingestion and transformation through to dashboard and analytics consumption, with the people data domain being a key area of focus. While end-user outputs include dashboards and ad-hoc analytics, these are underpinned by centrally managed production data pipelines and curated data assets. The team builds and maintains these centrally owned assets for use across the business, ensuring solutions are consistent, reusable, and straightforward to support over time. As part of the Resource Management Operation Specialist, the candidate will need to be focused on back-end data engineering and data model design, contributing to the development and operation of production data pipelines and data assets. Work is delivered primarily in Databricks using PySpark and Spark SQL, with a strong emphasis on quality, reusability, and long-term sustainability.</p><p>Scope of responsibility</p><p>The role will be responsible for the following activities:</p><ul><li>Resource Management Operation Stakeholder management, communication, and organization</li><li>Designing and evolving data models and pipeline architectures that support analytics and reporting use cases.</li><li>Building and maintaining production-grade data pipelines in Databricks using PySpark and Spark SQL.</li><li>Supporting production data pipelines by investigating data defects or failures when raised, performing root cause analysis, and implementing permanent fixes.</li><li>Translating problem statements and reporting needs into well-structured data solutions, operating with minimal guidance.</li><li>Working with the internal team and, where appropriate, business stakeholders to clarify data requirements from a data model and engineering perspective.</li><li>Championing well-designed, consistent data models that enable reliable downstream analytics and reduce duplication.</li><li>Contributing to shared engineering standards through code review, reusable utilities, and common design patterns</li><li>Producing clear code-level documentation and contributing to shared technical documentation to support knowledge transfer and long-term maintainability.</li><li>Managing code in Git-based version-controlled environments.</li></ul><p>Required technical capability</p><p>The role requires strong, hands-on experience in:</p><ul><li>Resource Management</li><li>Data engineering using Databricks, with practical experience in PySpark and Spark SQL.</li><li>Designing data models optimised for analytics and reporting consumption.</li><li>Building, operating, and improving production data pipelines in an enterprise environment.</li><li>Using Git for version control, including managing branches, pull requests, and participating in code reviews.</li><li>Writing and maintaining clear, well-structured code suitable for long-term ownership and reuse.</li><li>Broader Python development to support data engineering workflows beyond core transformations.</li><li>Working alongside downstream analytics tools such as Power BI, with sufficient understanding to ensure data models support efficient consumption (without owning dashboard or semantic model development).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The role requires strong, hands-on experience in:</p><ul><li>Resource Management</li><li>Data engineering using Databricks, with practical experience in PySpark and Spark SQL.</li><li>Designing data models optimised for analytics and reporting consumption.</li><li>Building, operating, and improving production data pipelines in an enterprise environment.</li><li>Using Git for version control, including managing branches, pull requests, and participating in code reviews.</li><li>Writing and maintaining clear, well-structured code suitable for long-term ownership and reuse.</li><li>Broader Python development to support data engineering workflows beyond core transformations.</li><li>Working alongside downstream analytics tools such as Power BI, with sufficient understanding to ensure data models support efficient consumption (without owning dashboard or semantic model development).</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>PURPOSE OF THE PROJECT</strong> The Cards Management Systems professional will have strong expertise in card issuing, transaction processing, and payment systems within the banking and financial services industry. Including hands-on experience with TSYS platforms, supporting end-to-end card lifecycle management, authorization, clearing, settlement, and reconciliation processes. Skilled in requirements analysis, system configuration, testing, production support, and integration of card solutions. And proven ability to collaborate with cross-functional teams to deliver secure, scalable, and compliant card management solutions while ensuring high service availability and enhanced customer experience.</p><p><strong>Core Responsibilities and Accountabilities:</strong> Administer and maintain TSYS card management platforms, ensuring high availability, performance, and compliance with business standards and service level agreements. Support and optimize card lifecycle processes including card issuance, account management, transaction authorization, clearing, settlement, dispute handling, and reconciliation. Collaborate with business stakeholders, clients, and technical teams to gather requirements and translate them into scalable, secure, and architecture-aligned card processing solutions. Coordinate and support integrations between TSYS, business networks, issuer processors, third-party vendors, and external systems using APIs, ISO 8583 messaging, and related payment technologies. Develop test scenarios, execute system and user acceptance testing, validate transaction flows, and provide production support to ensure seamless delivery and minimal operational disruptions. Monitor system performance, resolve incidents, implement process improvements, and ensure adherence to business operating regulations, security standards, and industry best practices, including PCI DSS and scheme requirements.</p><p><strong>Knowledge and Experience:</strong> Strong understanding of the end-to-end card transaction lifecycle, including authorization, clearing, settlement, reconciliation, chargebacks, and card lifecycle management across networks. Proven experience configuring, supporting, and troubleshooting TSYS card management systems, with familiarity with issuer processors, card management applications, and transaction processing environments. Strong knowledge of messaging, APIs, web services, and system integrations between issuers, acquirers, and third-party vendors, with the ability to analyze transaction flows and resolve complex issues. Experience in requirements gathering, solution design, system and UAT testing, defect management, and collaborating effectively with business, operations, and technology teams to deliver high-quality payment solutions.</p><p><strong>Mandatory Skills:</strong> Bachelor's degree in Business, Computer Science, Information Technology, or a related field (Master's preferred). Previous experience within Banking, Digital Payment &amp; Card solutions or the FinTech industry. Regional experience, including working in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is an advantage.</p><p><strong>Preferred Skills:</strong> The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, Computer Science, Information Technology, or a related field (Master's preferred).</li><li>Previous experience within Banking, Digital Payment &amp; Card solutions or the FinTech industry.</li><li>Regional experience, including working in a faced-paced matrix organisation.</li><li>Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is an advantage.</li><li>The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.</li><li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li><li>An understanding of regional regulations across financial services or payment networks.</li></ul><p></p></section>