UI developer Jobs
11078 Jobs Found
Egypt - Cairo
About the Company Mico World is a leading global social entertainment platform specializing in live streaming and creator engagement. With millions of users worldwide, we foster innovation, collaboration, and international growth opportunities in the creator economy.<br>Job Description We are seeking a talented and driven Turkish-speaking Talent Acquisition Specialist to join our growing team. The ideal candidate will manage end-to-end recruitment while supporting hiring needs across international markets.<br>Key Responsibilities???? Manage the full recruitment cycle from sourcing to onboarding???? Screen and interview candidates in Turkish and English???? Collaborate with hiring managers to understand business needs???? Build and maintain talent pipelines for current and future openings???? Ensure an exceptional candidate experience throughout the hiring process???? Track recruitment metrics and meet hiring targets<br>Requirements✔ Bachelor's degree is a must✔ Fluent Turkish speaker with B1+ English level✔ 1–2 years of experience in Talent Acquisition or Recruitment✔ Strong communication and stakeholder management skills✔ Familiarity with sourcing tools and ATS systems is a plus<br>Benefits✨ Competitive salary package✨ Twice-yearly salary increase opportunities✨ Profit-sharing program✨ Social & Medical Insurance✨ Transportation allowance✨ Fixed working hours (11:00 AM – 8:00 PM)✨ Career growth and development opportunities<br>#Hiring #Talent Acquisition #Recruitment #Turkish Speaker #Turkish Jobs #Recruiter #HRJobs #Talent Acquisition Specialist #Maadi Jobs #Cairo Jobs #Egypt Jobs #Hiring Now #Career Opportunity #Human Resources #Work With Us #Join Our Team
toto
Egypt - Beheira
<p>We are looking for a proactive and customer-oriented IT Technical Support Specialist to join our team in Beheira. The ideal candidate will be responsible for providing technical assistance, troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth day-to-day operations for end users.</p><h2>Key Responsibilities</h2><ul><li>Provide first-line technical support for software issues.</li><li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment.</li><li>Troubleshoot and resolve technical problems in a timely manner.</li><li>Support Microsoft Windows operating systems and Microsoft Office applications.</li><li>Manage user accounts, passwords, and access permissions.</li><li>Document incidents, solutions, and support activities.</li><li>Perform routine system updates, backups, and maintenance activities.</li><li>Ensure compliance with IT policies and security procedures.</li></ul>
Egypt - Cairo
Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.<br>Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.<br>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.<br>Our technology mirrors our people - Smart, Innovative & Forward Thinking<br>www.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for new Staff Dev Ops Engineer<br>Job Purpose And Key Accountabilities<br>Purpose:<br>The Staff Dev Ops Engineer serves as a senior technical leader responsible for defining and driving the organization's Dev Ops, Platform Engineering, Cloud Infrastructure, and Site Reliability strategy. This role owns the architecture, scalability, security, automation, and operational excellence of cloud-native and hybrid infrastructure platforms while enabling highly reliable software delivery at scale. The Staff Dev Ops Engineer partners closely with Engineering, Security, Architecture, Product, and Infrastructure teams to establish engineering standards, improve developer experience, drive platform modernization, and ensure enterprise-grade resiliency across mission-critical systems.<br>Key Accountabilities:<br>Key accountabilities and decision ownership: (max of 7 accountabilities not main or daily duties or tasks) Platform Engineering Leadership Lead the design, evolution, and governance of enterprise platform engineering capabilities, enabling development teams to build, deploy, and operate applications efficiently through self-service infrastructure, automation, and standardized engineering practices. Cloud & Infrastructure Architecture Own the architecture and continuous improvement of cloud-native and hybrid infrastructure across AWS and on-premises environments, ensuring scalability, security, reliability, cost optimization, and operational excellence. Kubernetes Platform Ownership Define and govern the enterprise Kubernetes strategy, architecture, and operational model across Amazon EKS and hybrid environments, ensuring high availability, resilience, performance, and security of containerized workloads. Dev Sec Ops & CI/CD Strategy Drive the organization's Dev Sec Ops transformation by establishing secure software delivery practices, implementing enterprise CI/CD standards, integrating security controls into pipelines, and optimizing software release processes. Infrastructure as Code & Automation Champion Infrastructure as Code (IaC) and configuration management practices using technologies such as Terraform and Ansible, ensuring consistency, repeatability, compliance, and operational efficiency across all environments. Reliability, Monitoring & Observability Establish observability standards and reliability engineering practices through proactive monitoring, alerting, tracing, and performance management, leveraging tools such as Elastic, New Relic, Cloud Watch, Prometheus, and Grafana. Technical Leadership & Mentorship Provide technical leadership, architectural guidance, mentoring, and coaching to Dev Ops, Platform, and Software Engineering teams while driving engineering excellence, innovation, and continuous improvement across the organization.<br>Person Specification<br>5-8 years of experience as a Dev Ops and cloud Bachelor’s degree in computer engineering\Science, or equivalent Hands-on experience with AWS Cloud Services, including but not limited to Amazon EKS, EC2, Application Load Balancers (ALB/NLB), Auto Scaling, VPC, IAM, RDS, S3, Cloud Watch, and Route 53, with proven ability to design, deploy, secure, and operate highly available and scalable cloud-native platforms. Hands-on experience in continuous delivery and continuous integration of CI/CD pipelines, Azure Dev Ops, Repos, branching, code review and code analysis tools Hands-on expertise in diverse Dev Ops concepts / tools, especially on Azure Dev Ops, Pipelines, Git Hub, Git Hub actions Hands on experience on Kubernetes and containerization technologies like Docker and Azure Container Registry Solid knowledge on Bash/Power Shell scripting Solid foundation of networking (DNS, TCP/IP, HTTP, TLS, Certificates, Service Mesh), Linux administration and Web Servers (NGINX, Apache, IIS). Payment \ Fintech experience is a plus<br>Our values guide how we think and act - They describe what we care about the most<br>Customer first - It’s embedded in our design thinking and customer service approach<br>Open - Openness allows us to constantly improve and evolve<br>Real - No jargon and no excuses!<br>Bold - Constantly challenging ourselves and our way of thinking<br>Resilient – If we fail, we bounce back stronger than before<br>Collaborative - We know that we can achieve a lot more as a team<br>We are changing lives by constantly striving for a better solution<br>Click apply below and become part of the Geidea story
Egypt - Cairo
Company Description C3S Software specializes in helping U. S. companies rapidly scale their engineering teams without the complexities of traditional hiring. Founded in 2015 in Philadelphia, C3S has successfully placed over 300 senior engineers across 15+ industries with a 0% turnover rate in 2025. Known for its focus on senior-only talent (top 5% of applicants). The company offers a range of services including AI engineering, managed teams, Dev Ops, QA automation, and application modernization for enterprise and emerging tech clients.<br>Role Description C3S is hiring a full-time Cloud Data & Analytics Engineer to support the delivery of a live Amazon e-commerce analytics platform for a CPG retail-media client. The engagement is built on AWS-native services and involves live API integrations with Amazon's SP-API and Ads API, a full data pipeline through S3, Lambda, Glue, and Athena, and a Quick Sight analytics layer with a custom AI agent. The engineer will work as part of a small, senior delivery team under the guidance of a US-based Technical Lead. <br>Roles and Responsibilities Build and maintain live API integration clients for Amazon SP-API (Vendor Central and Seller Central) and Amazon Ads API, including OAuth flows, token rotation, rate-limit handling, and idempotent ingestion patterns. Develop AWS Lambda functions for data ingestion, transformation, and event-driven processing; wire Event Bridge schedules and SQS dead-letter queues for failure recovery. Design and implement S3 bucket structures (raw and silver layers), Glue Data Catalog schemas, and Athena views for cross-source ASIN-level analytics. Configure AWS Secrets Manager for OAuth token storage with KMS encryption and scheduled token rotation. Support Quick Sight dataset registration via Athena, SPICE refresh automation, and KPI model implementation. Participate in cross-account IAM setup, including trust policy configuration and least-privilege scoping for Cap Nexus delivery access. Write tests covering API edge cases, throttling behavior, deduplication logic, and schema drift detection. Work under the guidance of a US-based Technical Lead as part of an Agile delivery team, participating in sprint planning, standups, and code reviews. Support client-facing technical walkthroughs including SP-API developer registration, IAM setup, and operational handoff documentation. <br>Qualifications / Requirements Bachelor's degree in Computer Science, Engineering, or equivalent education.2 to 5 years of hands-on experience building on AWS, with direct experience across Lambda, S3, Athena, Glue, IAM, and Secrets Manager. Demonstrated experience with REST API integrations, OAuth 2.0 authorization flows, and token lifecycle management. Proficiency in Python (primary language for Lambda functions and data pipeline work). Familiarity with event-driven architectures using Event Bridge, SQS, and Cloud Watch. Experience with Infrastructure-as-Code tooling (Terraform or AWS CDK preferred). Excellent English verbal and written communication skills, client-facing written deliverables are part of this role. Must reside in Egypt. This is a fully remote position. <br>Preferred / Nice to have Prior experience with Amazon SP-API or Amazon Ads API integrations. Familiarity with Amazon Marketing Cloud (AMC) and the AMC Insights pattern. Experience with Amazon Quick Sight, including dataset registration, SPICE refresh, and calculated KPI configuration. Exposure to Parquet output formats and PyArrow for JSON-to-Parquet transformation. Experience working with US-based clients or delivery teams in an Agile environment. <br>Core Tech Stack AWS Lambda · Amazon S3 · AWS Athena · AWS Glue · AWS IAM · Secrets Manager · Python · OAuth 2.0 · Event Bridge · SP-API / Ads API · Amazon Quick Sight · Terraform / CDK · AMC Insights · PyArrow / Parquet <br>Position DetailsThis is a full-time, permanent position. The engineer will be embedded into client engagements as needed and will sit on the C3S bench between projects, contributing to internal initiatives and supporting other active client teams. Initial work will focus on a live Amazon e-commerce analytics platform spanning data foundation build, API integration, Quick Sight analytics, and AI agent configuration. The engineer will collaborate closely with a Solution Architect and Senior Data Engineer across engagements.
Egypt - South Sinai
Company Description TUI MAGIC LIFE REDSINA SHARM EL SHEIKH is part of the international TUI Group, a leading company in the travel and tourism industry. The resort offers an all-inclusive vacation experience, with a strong focus on high-quality guest service, entertainment, and hospitality. Team members work in a vibrant, multicultural environment and collaborate to create memorable holiday experiences for guests from around the world. The resort provides opportunities to grow within the wider TUI network and encourages a professional yet friendly atmosphere. Working here means being part of a service-oriented team dedicated to guest satisfaction and operational excellence.<br>Role Description The Hostess role is a full-time, on-site position based at TUI MAGIC LIFE REDSINA SHARM EL SHEIKH in Sharm El Sheikh. The Hostess welcomes guests on arrival, guides them to their tables or designated areas, and ensures a smooth flow of guest seating in restaurants and lounges. Daily tasks include managing reservations and guest lists, coordinating with the service team, and providing accurate information about menus, events, and resort facilities. The Hostess monitors guest satisfaction, responds to questions or concerns, and maintains a clean, orderly reception and waiting area. This role requires consistent professional presentation, clear communication, and a friendly, attentive approach to all guests.<br>Qualifications<br> Strong customer service and hospitality skills, with the ability to create a welcoming and friendly atmosphere. Excellent communication skills in English; additional languages are an advantage. Organizational and time-management abilities to handle reservations, guest flow, and coordination with service staff. Professional appearance and demeanor, with the ability to remain calm and courteous in busy or stressful situations. Previous experience in hotels, restaurants, or front-of-house roles is preferred but not mandatory. Ability to work flexible hours, including evenings, weekends, and holidays, as required by resort operations. Team-oriented mindset and willingness to support colleagues across different departments when needed. Basic computer and reservation system literacy is beneficial.
Client of NOK for Human Capital
Egypt - Cairo
<p><strong>About the Role</strong> We are looking for a motivated Junior D365 F&O Techno-Functional Support Specialist to join a well-established regional retail company operating across the Middle East. The ideal candidate will have hands-on experience with Microsoft Dynamics 365 Finance & Operations and the ability to support business users across functional and basic technical matters.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level functional and technical support to Microsoft Dynamics 365 F&O users.</li><li>Receive, analyze, document, and follow up on user tickets, incidents, and system issues.</li><li>Reproduce reported issues, collect supporting evidence, and assess their business impact.</li><li>Support business processes across Finance, Procurement, Inventory, Warehouse, Supply Chain, and Retail/POS.</li><li>Assist users in understanding system functionality and resolving day-to-day operational issues.</li><li>Support UAT activities, including preparing test scenarios, recording results, and following up on identified issues.</li><li>Translate user requirements into clear functional notes and system requirements.</li><li>Assist with data imports, exports, validation, reconciliation, and reporting activities.</li><li>Prepare user guides, process documentation, troubleshooting notes, and training materials.</li><li>Deliver user training and support Key Users during implementation and post-go-live stabilization.</li><li>Coordinate with developers, implementation partners, and internal stakeholders to ensure timely issue resolution.</li><li>Maintain accurate records of reported issues, actions taken, and final resolutions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications & Requirements</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Business Information Systems, Computer Science, Industrial Engineering, or a related field.</li><li>1 3 years of experience in Microsoft Dynamics 365 F&O support, ERP functional support, business applications, or a related role.</li><li>Hands-on experience with Microsoft Dynamics 365 Finance & Operations.</li><li>Experience supporting end users and handling tickets, incidents, and system-related inquiries.</li><li>Good functional understanding of Finance and Supply Chain processes.</li><li>Knowledge of Retail or Point-of-Sale processes is highly preferred.</li><li>Basic technical troubleshooting skills and awareness of integrations, APIs, data entities, and system-to-system data flows.</li><li>Previous involvement in UAT, system documentation, user training, and issue tracking.</li><li>Basic knowledge of SQL, reporting tools, data analysis, or D365 development concepts is an advantage.</li><li>Strong analytical, communication, documentation, and problem-solving skills.</li><li>Ability to communicate effectively with both business users and technical teams.</li></ul><p><strong>Required Skills:</strong></p><ul><li>Support</li><li>Technical Support</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About Us </p><br><p>At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title.</p><br><p>At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.</p><br><p>Join us as a Guest Relations Officer. You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who: - has Sense of hospitality - has prior work experience in hotel operational departments - has proven track record successful administration - has the ability to handle guest complaints with a smile - has great interpersonal skills.</p><br><p>Your day to day </p><br><p>Plan and co-ordinate the provision of friendly, efficient services to guests</p><br><p>Schedule activities for guests</p><br><p>Plan and co-ordinate all promotional activities targeting clients</p><br><p>Trace relevant statistics about clients</p><br><p>Co-ordinate and supervise all activities for guests</p><br><p>Assist with check-ins/check-outs of clients</p><br><p>Greet Guests upon arrival</p><br><p>Cover guest relations desk</p><br><p>Assist guests with airline bookings and reconfirmation’s</p><br><p>Assist all departments in being receptive to the needs of guests</p><br><p>Attend recreation activities when necessary</p><br><p>Plan and conduct group and function rundown meetings</p><br><p>Assist in any other duties when required by the Guest Relations Manager</p><br><p>Assist with translations (information; guest directory; menus etc) as required </p><br><p>Provide feedback from Guests to Front Office Manager for action</p><br><p>People:</p><br><ul><li><p>Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments</p><br></li><li><p>Communicate well to ensure effective shift hand-overs</p><br></li><li><p>Actively participate in organized meetings</p><br></li><li><p>Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication</p><br></li></ul><p>Guest experience:</p><br><ul><li><p>Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs.</p><br></li><li><p>Anticipate guest needs, handle guest enquires, and solve problems</p><br></li><li><p>Create a positive hotel image in every interaction with internal and external customers</p><br></li><li><p>Adhere to hotel brand standards</p><br></li><li><p>Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests</p><br></li><li><p>Assist guests and escort them to locations within the hotel at their request</p><br></li><li><p>Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs</p><br></li><li><p>Maintain current Hotel information to be able to provide information to guests</p><br></li></ul><p>Responsible business:</p><br><ul><li><p>Strive for constant improvement and take responsibility for your own performance </p><br></li><li><p>Adhere to InterContinental Hotel Group Corporate Code of Conduct</p><br></li><li><p>Adhere to Hotel Handbook and general policies and procedures</p><br></li><li><p>Adhere to Front Office Policies and Procedures</p><br></li><li><p>Report problems to Management with suggestions for resolution</p><br></li></ul><p>What we need from you</p><br><p>Minimum 1 years' experience in a hotel front office department preferably</p><br><p>Fresh graduates are welcomed. </p><br><p>Excellent customer relations, problem solving and time management skills</p><br><p>Working knowledge of hotel property management systems such as Opera.</p><br><p>University graduate</p><br><p>Excellent communication skills</p><br><p>Excellent command of English language</p><br><p><br>What you can expect from us</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </p><br><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </p><br><p>So, join us and you’ll become part of our ever-growing global family.</p><br><br> </div>
Egypt - Cairo
<p><h4>Overview of the role:</h4>
<p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p>
<h4>What you will do:</h4>
<ul>
<li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li>
<li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li>
<li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li>
<li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li>
<li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li>
<li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li>
<li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li>
<li>Coach, guide, and follow up with Specialty Leasing Executives and Administrative staff to ensure performance standards, target achievement, and professional development.</li>
</ul>
<h4>Required skills to be successful:</h4>
<ul>
<li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li>
<li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li>
<li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li>
<li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li>
<li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li>
<li>Excellent communication, relationship management, and stakeholder engagement skills.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li>
</ul>
<h4>What equips you for the role:</h4>
<ul>
<li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li>
<li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li>
<li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li>
<li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li>
<li>Bilingual proficiency in Arabic and English is preferred.</li>
<li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
Egypt - Cairo
<p><h4>Overview of the role</h4>
<p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p>
<h4>What you will do</h4>
<ul>
<li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li>
<li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li>
<li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li>
<li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li>
<li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li>
<li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li>
<li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li>
<li>Coach, guide, and follow up with specialty leasing executives and administrative staff to ensure performance standards, target achievement, and professional development.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li>
<li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li>
<li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li>
<li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li>
<li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li>
<li>Excellent communication, relationship management, and stakeholder engagement skills.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li>
<li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li>
<li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li>
<li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li>
<li>Bilingual proficiency in Arabic and English is preferred.</li>
<li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>WE CREATE, DESIGN AND BUILD AWARD-WINNING WORLD-CLASS F&B AND RETAIL BRANDS FOR OUR CLIENTS AND PARTNERS TGP International are a hospitality consultancy based in London and Dubai.<br> We team up with passionate brands, clients and entrepreneurs to make their long-term vision a reality through concept development, creative interior design, graphic design & branding, franchising, advisory & operational services and project management.<br> Some of our clients include: Dubai Expo 2020, Marriott, Hilton, Waldorf Astoria, Harrods, Sushi Samba, Adrift Burger Bar, Nakheel Malls, Selfridges, Time Out Market, Cop28, Neom and Al Mamlaka Social Dining.<br> Leaders within the hospitality and retail sector, TGP are renowned for listening carefully to client objectives to help develop successful and innovative concepts that enable businesses and operators to fulfil goals with creative and uncompromising management solutions.<br> Website: https://www.<br>tgpinternational.<br>com About the Role We work with brands and clients to deliver successful marketing campaigns with partners including Ministry of Culture, IHG.<br> Hideaway, and Al Mamlaka Social Dining.<br> Our marketing services include marketing planning and strategy development, content creation, marketing implementation, social media management, advertising, reporting and analytics.<br> We require a Senior Marketing Manager to join our team to lead on client marketing projects.<br> Role Development of Marketing Strategy including: Brand Strategy Situational Analysis Digital Strategy Communications Strategy Media Mix & Buying Plan Objectives and KPIs Project Timeline Marketing Budget Development of Social Media Strategy including: Tone of Voice Content Pillars Key Messaging Creative Direction & Development Channel Strategy Paid Ad Strategy and budgeting Objectives and KPIs Development of New Restaurant Launch Strategy Pre-launch, launch and post-launch strategy Execution Planning and implementation Marketing calendar and activations Objectives and KPIs Work alongside Consumer Marketing Director and CMO/Partner to achieve project objectives ·Execution, implementation and delegation across multiple client projects Plan and execute all marketing activities, including social media, events, activations, and partnerships Oversight of website development and coordination with developer (if required) Management of photography and video shoots and creation of briefs Influencer management and negotiations Develop and recommend partnerships/collaboration that are aligned with brands Brand guardian of all customer touchpoints for any client projects Dual language copywriting in Arabic and English Overall responsibility for client brand channels Oversight of revenue and footfall for ongoing implementation projects Budget management and commercial oversight Supporting team to achieve all deadlines Training and development for direct reports Tracking and measuring overall efforts, delivering weekly reports and comprehensive monthly reports TGP International Employee Benefits: Five-Day Work Week: Standard Monday to Friday schedule.<br> Hybrid Work Arrangement: Three days in the office and two days working remotely.<br> Incentive Plan: Company incentive scheme offering up to 10%—5% for introductions and 5% for successful closures.<br> Annual Leave: 22 working days of paid annual leave, excluding weekends.<br> Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.<br> Coaching & Mentoring: Structured professional development through a dedicated coaching and mentoring program.<br> Annual Company Gathering: A global team event bringing together employees from all offices.<br> Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.<br> 8+ years of marketing experience Fluent in Arabic & English Based in Cairo or able to work full time from Cairo Deep understanding of hospitality marketing Outstanding knowledge across all marketing functions Commercial and budget experience BS/MS degree in marketing or a related field Knowledge of hospitality across the GCC Proven experience in digital marketing Experience working on B2C brands Software Canva Microsoft Office Social Media Scheduler – Later, Buffer, Hootsuite</span> </div>
Egypt - Cairo
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Health & Safety Manager plays a pivotal role in establishing and maintaining a corporate health, safety, and environmental management system across all projects within the organization, ensuring compliance with OSHA standards and international best practices. The manager is responsible for fostering a proactive safety culture aimed at achieving zero-harm objectives and improving overall workforce wellbeing. The role requires overseeing consistent implementation of safety governance and emergency preparedness while driving continuous improvement and benchmarking against industry leaders. It involves managing health and safety across all project phases, providing executive management with visibility on safety performance, and ensuring seamless transition to facility management teams. Success in this role is defined by improved safety performance, effective stakeholder alignment, and maintaining high standards of risk management.</p>
<h4>What you will do</h4>
<p><strong>General</strong></p>
<ul>
<li>Establish and maintain Corporate Health, Safety, and Environmental (HSSE) Management System across all projects, ensuring full compliance with OSHA standards, local regulations, and international best practices.</li>
<li>Create and sustain a proactive safety culture that drives zero-harm objectives, minimizes incidents, enhances workforce wellbeing, and promotes visible safety leadership across all project stakeholders.</li>
<li>Ensure consistent implementation of safety governance, contractor safety management, audit programs, risk control measures, and emergency preparedness plans across the entire project portfolio.</li>
<li>Achieve best-in-class contractor and PMC safety performance through effective oversight, performance monitoring, compliance management, and continuous improvement initiatives.</li>
<li>Ensure seamless safety management throughout project lifecycles, including construction, commissioning, handover, operational readiness, and transition to Facility Management teams.</li>
<li>Drive continuous improvement and safety excellence by benchmarking against leading real estate developers such as Emaar, SODIC, Palm Hills, and other industry leaders.</li>
<li>Manage incident investigations, root cause analysis, and corrective action implementation in a timely and effective manner.</li>
<li>Provide executive management with clear visibility of portfolio safety performance, key risks, trends, audit findings, incident statistics, and corrective action status to support informed decision-making.</li>
<li>Identify and mitigate critical risks associated with high-risk activities such as lifting operations, excavation works, confined space entry, demolition works, electrical activities, hot works, and working at heights.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Safety leadership and safety culture development</li>
<li>Multi-project HSE governance</li>
<li>Contractor and PMC management excellence</li>
<li>Risk management and hazard identification</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Minimum 15 years of progressive experience in Health, Safety, Security, and Environmental (HSSE) Management within large-scale real estate developments, construction, infrastructure, or mixed-use projects.</li>
<li>Bachelor's degree in engineering, Occupational Health & Safety, Environmental Engineering, Construction Management, or related discipline.</li>
<li>Professional certifications such as NEBOSH Diploma, OSHA Certification, IOSH, and ISO 45001 Lead Auditor/Lead Implementer are highly preferred.</li>
<li>Extensive hands-on experience implementing and enforcing OSHA standards and international HSE management systems.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Envision Employment Solutions is currently looking for SAP Functional Supervisor/Manager for one of our partners, a pioneer in the Information Technology & Services industry!<br> Job Summary: The SAP Functional Supervisor is a strategic and technical leader responsible for managing a team of SAP consultants and ensuring the successful implementation, maintenance, and optimization of SAP solutions for clients.<br> This role requires a blend of strong leadership skills, in-depth knowledge of SAP modules, and the ability to bridge the gap between business needs and technical functionalities.<br> Responsibilities: Leadership & Team Management: Lead, mentor, and manage a team of SAP professionals, ensuring high performance and career development.<br> Provide guidance and oversight in the execution of SAP projects, ensuring they align with company objectives.<br> Coordinate and collaborate with cross-functional teams to ensure effective Operation and support of SAP systems.<br> Act as the primary point of contact for SAP-related escalations and issue resolution.<br> System Management: Oversee end-to-end SAP projects, from requirements gathering to deployment, ensuring timely delivery and within budget.<br> Collaborate with business stakeholders to define SAP system requirements and develop project roadmaps.<br> Manage SAP upgrades, implementations, and rollouts across modules (PSCD: Taxation and revenue management, FICA and Case Management).<br> System Optimization & Support: Ensure the stability, security, and performance of the SAP systems.<br> Troubleshoot and resolve SAP system issues, working closely with internal teams and external vendors when necessary.<br> Continuously monitor and optimize SAP processes and workflows to improve operational efficiency.<br> Strategic Planning & Development: Develop long-term SAP strategy to align with business objectives and technology roadmaps.<br> Identify opportunities for automation, streamlining processes, and integrating new technologies within the SAP environment.<br> Stay current with the latest SAP product releases and industry trends to drive innovation within the organization.<br> Collaboration & Stakeholder Management: Work with business leaders to understand needs and translate them into actionable SAP solutions.<br> Ensure that SAP solutions meet both business requirements and compliance standards.<br> Facilitate training and knowledge transfer to end users to ensure the effective use of SAP systems.<br> Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.<br> A Master’s degree is a plus.<br> 8+ years of experience working with SAP systems, 3 years in a leadership or managerial capacity.<br> Strong experience with SAP modules such as SAP S/4HANA, TRM, FICA and Case Management, and other related modules.<br> Proven track record of successful SAP project management, including full implementations and system upgrades.<br> Strong leadership, interpersonal, and communication skills with the ability to manage and motivate a diverse team.<br> Experience in change management and process improvement initiatives within SAP environments.<br> Excellent communication and interpersonal skills with the ability to collaborate with business stakeholders and technical teams.<br> Strong analytical, problem-solving, and decision-making skills.<br> Knowledge of SAP integration with other enterprise systems is preferred.<br> Understanding of Tax Laws and Legislations.<br> Excellent communication skills with consulting experience preferred.<br> Egyptian Tax law understanding and IFRS.<br> Work Setup: Hybrid model: One remote working day & four on-site working days.<br> Two days off: Friday & Saturday.<br></span> </div>
RIXOS
Egypt - Egypt
<p>We are seeking an experienced and service-driven Lobby Manager with a strong background in beverage operations to oversee the lobby experience and ensure exceptional guest service. The ideal candidate combines polished hospitality skills with solid knowledge of beverages, bar operations, and service standards. The Lobby Manager will be responsible for creating a welcoming, energetic, and sophisticated lobby environment while supporting beverage service and coordinating closely with the Front Office, Food & Beverage, and other hotel departments.</p><p>Key Responsibilities</p><ul><li>Manage the daily operation and guest experience within the hotel lobby.</li><li>Welcome and engage guests, ensuring a warm, professional, and personalized experience.</li><li>Oversee lobby beverage service, including coffee, cocktails, mocktails, wines, spirits, and other beverage offerings.</li><li>Maintain high standards of beverage presentation, quality, and service.</li><li>Lead, coach, and motivate lobby and beverage service team members.</li><li>Monitor service levels and proactively resolve guest concerns or complaints.</li><li>Coordinate with Food & Beverage, Front Office, Housekeeping, and Events teams to ensure seamless operations.</li><li>Monitor beverage inventory, par levels, requisitions, and product availability.</li><li>Support beverage cost control, wastage reduction, and adherence to company standards.</li><li>Ensure compliance with hygiene, food safety, licensing, and responsible alcohol-service requirements.</li><li>Maintain the lobby s appearance, ambiance, cleanliness, and overall presentation.</li><li>Assist with lobby activations, promotions, tastings, seasonal concepts, and special events.</li><li>Develop and maintain strong relationships with regular guests and VIPs.</li><li>Monitor guest feedback and identify opportunities to improve the lobby and beverage experience.</li><li>Prepare operational reports and communicate relevant issues and opportunities to management.</li><li>Ensure team members consistently follow SOPs, grooming standards, and service procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience in hospitality, preferably in a hotel, lounge, bar, restaurant, or upscale F&B environment.</p><p>Previous supervisory or management experience is required.</p><p>Strong beverage knowledge , including cocktails, spirits, wine, coffee, mocktails, and contemporary beverage trends.</p><p>Experience with beverage service, inventory management, and cost control.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guest-service mindset with the ability to handle VIP and high-profile guests professionally.</p><p>Confident leadership and team-management abilities.</p><p>Strong organizational skills and attention to detail.</p><p>Ability to work in a fast-paced, multicultural hospitality environment.</p><p>Professional appearance and excellent grooming standards.</p><p>Flexibility to work evenings, weekends, holidays, and during special events.</p><p>Hospitality, Hotel Management, or related qualification is preferred.</p><p>Relevant beverage certifications are an advantage.</p>
ENNISMORE
Egypt - Egypt
<p>We are seeking an experienced and service-driven Lobby Manager with a strong background in beverage operations to oversee the lobby experience and ensure exceptional guest service. The ideal candidate combines polished hospitality skills with solid knowledge of beverages, bar operations, and service standards. The Lobby Manager will be responsible for creating a welcoming, energetic, and sophisticated lobby environment while supporting beverage service and coordinating closely with the Front Office, Food & Beverage, and other hotel departments.</p><p>Key Responsibilities</p><ul><li>Manage the daily operation and guest experience within the hotel lobby.</li><li>Welcome and engage guests, ensuring a warm, professional, and personalized experience.</li><li>Oversee lobby beverage service, including coffee, cocktails, mocktails, wines, spirits, and other beverage offerings.</li><li>Maintain high standards of beverage presentation, quality, and service.</li><li>Lead, coach, and motivate lobby and beverage service team members.</li><li>Monitor service levels and proactively resolve guest concerns or complaints.</li><li>Coordinate with Food & Beverage, Front Office, Housekeeping, and Events teams to ensure seamless operations.</li><li>Monitor beverage inventory, par levels, requisitions, and product availability.</li><li>Support beverage cost control, wastage reduction, and adherence to company standards.</li><li>Ensure compliance with hygiene, food safety, licensing, and responsible alcohol-service requirements.</li><li>Maintain the lobby s appearance, ambiance, cleanliness, and overall presentation.</li><li>Assist with lobby activations, promotions, tastings, seasonal concepts, and special events.</li><li>Develop and maintain strong relationships with regular guests and VIPs.</li><li>Monitor guest feedback and identify opportunities to improve the lobby and beverage experience.</li><li>Prepare operational reports and communicate relevant issues and opportunities to management.</li><li>Ensure team members consistently follow SOPs, grooming standards, and service procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience in hospitality, preferably in a hotel, lounge, bar, restaurant, or upscale F&B environment.</p><p>Previous supervisory or management experience is required.</p><p>Strong beverage knowledge , including cocktails, spirits, wine, coffee, mocktails, and contemporary beverage trends.</p><p>Experience with beverage service, inventory management, and cost control.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guest-service mindset with the ability to handle VIP and high-profile guests professionally.</p><p>Confident leadership and team-management abilities.</p><p>Strong organizational skills and attention to detail.</p><p>Ability to work in a fast-paced, multicultural hospitality environment.</p><p>Professional appearance and excellent grooming standards.</p><p>Flexibility to work evenings, weekends, holidays, and during special events.</p><p>Hospitality, Hotel Management, or related qualification is preferred.</p><p>Relevant beverage certifications are an advantage.</p>
AccorHotel
Egypt - Egypt
<p>Position Overview We are seeking an experienced and service-driven Lobby Manager with a strong background in beverage operations to oversee the lobby experience and ensure exceptional guest service. The ideal candidate combines polished hospitality skills with solid knowledge of beverages, bar operations, and service standards. The Lobby Manager will be responsible for creating a welcoming, energetic, and sophisticated lobby environment while supporting beverage service and coordinating closely with the Front Office, Food & Beverage, and other hotel departments.</p><p>Key Responsibilities Manage the daily operation and guest experience within the hotel lobby. Welcome and engage guests, ensuring a warm, professional, and personalized experience. Oversee lobby beverage service, including coffee, cocktails, mocktails, wines, spirits, and other beverage offerings. Maintain high standards of beverage presentation, quality, and service. Lead, coach, and motivate lobby and beverage service team members. Monitor service levels and proactively resolve guest concerns or complaints. Coordinate with Food & Beverage, Front Office, Housekeeping, and Events teams to ensure seamless operations. Monitor beverage inventory, par levels, requisitions, and product availability. Support beverage cost control, wastage reduction, and adherence to company standards. Ensure compliance with hygiene, food safety, licensing, and responsible alcohol-service requirements. Maintain the lobby s appearance, ambiance, cleanliness, and overall presentation. Assist with lobby activations, promotions, tastings, seasonal concepts, and special events. Develop and maintain strong relationships with regular guests and VIPs. Monitor guest feedback and identify opportunities to improve the lobby and beverage experience. Prepare operational reports and communicate relevant issues and opportunities to management. Ensure team members consistently follow SOPs, grooming standards, and service procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience in hospitality, preferably in a hotel, lounge, bar, restaurant, or upscale F&B environment. Previous supervisory or management experience is required. Strong beverage knowledge , including cocktails, spirits, wine, coffee, mocktails, and contemporary beverage trends. Experience with beverage service, inventory management, and cost control. Excellent communication and interpersonal skills. Strong guest-service mindset with the ability to handle VIP and high-profile guests professionally. Confident leadership and team-management abilities. Strong organizational skills and attention to detail. Ability to work in a fast-paced, multicultural hospitality environment. Professional appearance and excellent grooming standards. Flexibility to work evenings, weekends, holidays, and during special events. Hospitality, Hotel Management, or related qualification is preferred. Relevant beverage certifications are an advantage.</p>
Envisions Employment Solutions
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><strong>Customer Care Manager </strong><em>for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns</li><li>Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback</li><li>Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly</li><li>Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer</li><li>Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance</li><li>Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment</li><li>A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling</li><li>The judgement to know which cases resolve at first contact and which must go to a specialist</li><li>A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures</li><li>Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe a customer’s problem solved in one contact is worth more than ten polished replies</li><li>You’d rather fix the reason cases escalate than clear the queue and move on</li><li>You coach in the moment, because the team is only as good as its last hard call</li><li>You want to build the front line a bank is judged by</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the front line.<br> When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team.<br> In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.<br> WHAT YOU’LL DO Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales WHAT WE’RE LOOKING FOR 5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling The judgement to know which cases resolve at first contact and which must go to a specialist A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential YOU’LL THRIVE HERE IF YOU You believe a customer’s problem solved in one contact is worth more than ten polished replies You’d rather fix the reason cases escalate than clear the queue and move on You coach in the moment, because the team is only as good as its last hard call You want to build the front line a bank is judged by</span> </div>
toto
Egypt - Cairo
<p>Are you a highly organized and proactive individual looking to kickstart your career in a dynamic administrative role? We are seeking an enthusiastic and dedicated <strong>Administrative Secretary</strong> to join our vibrant team in <strong>Cairo, Egypt</strong>! This is an exceptional <strong>on-site, full-time</strong> opportunity for an entry-level professional to make a significant impact from day one.</p><p><strong>Overview:</strong> As our Administrative Secretary, you will be the heart of our office operations, ensuring everything runs smoothly and efficiently. You'll be the first point of contact, providing crucial support to our team and maintaining a professional and welcoming environment. This role is perfect for someone who thrives in a fast-paced setting and is eager to grow their administrative expertise.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Manage Front Office Operations:</strong> Greet visitors, answer and direct calls, and handle all incoming and outgoing correspondence with professionalism and a friendly demeanor.</li><li><strong>Provide Comprehensive Administrative Support:</strong> Assist with scheduling appointments, organizing meetings, and preparing documents, presentations, and reports.</li><li><strong>Maintain Office Systems:</strong> Oversee office supplies, equipment, and records, ensuring everything is well-organized and accessible.</li><li><strong>Handle Communication:</strong> Draft emails, memos, and other communications, acting as a key liaison between various departments and external contacts.</li><li><strong>Facilitate Information Flow:</strong> Efficiently manage information, including handling faxes and other vital documents.</li></ul><p><strong>Skills & Technologies:</strong> You will leverage your strong command of <strong>Microsoft Office Suite</strong> (Word, Excel, Outlook, PowerPoint) and your exceptional <strong>organizational skills</strong> to streamline processes. Your proficiency in <strong>communication</strong> and <strong>front office management</strong> will be key to your success.</p><p><strong>Growth Opportunities:</strong> This entry-level position offers a fantastic platform for career development. You'll gain invaluable experience in a supportive environment, with opportunities to expand your administrative capabilities and take on new challenges as you grow with us. We believe in nurturing talent and providing pathways for advancement within the organization.</p><p><strong>Team & Culture:</strong> Join a collaborative and friendly team that values efficiency, professionalism, and mutual support. We foster a positive work environment where your contributions are recognized and appreciated. You'll be an integral part of a team committed to excellence.</p><p><strong>Impact:</strong> Your role is crucial in ensuring the smooth daily operations of our office. You will directly contribute to the overall productivity and positive image of our organization, making a tangible difference in how we operate and interact with our stakeholders.</p>
toto
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b><span><span>WE’RE HIRING A DESKTOP SUPPORT ENGINEER IN EGYPT!</span></span></b><br><span><span>Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.</span></span><br></span><ul><li><span><span><span>Client in 190+ countries</span></span></span></li><li><span><span><span>6000+ Engineers</span></span></span></li><li><span><span><span>200+ Enterprise Clients</span></span></span></li></ul><span><span>We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.</span></span><br><span><span>Work Location: </span></span><span><span><span>Southern Business District,Cairo Festival City, Road 90,Fifth
Settlement, New Cairo City, Egypt</span></span></span><br><span><span>What You Will Do:</span></span><ul><li><span><span>Provide end-user deskside and onsite IT support by diagnosing and resolving hardware, software, operating system, printer, and connectivity issues across desktops, laptops, workstations, handheld devices, and peripherals. This includes Windows installation, troubleshooting, MS Office support, mobile device support (iOS/Android), and ensuring minimal disruption to business operations.</span></span></li><li><span><span>Deliver hands-and-feet (smart hands) support for network and datacenter equipment by assisting remote teams with device installations, cabling, patching, hardware replacements, rack and stack activities, equipment health checks, troubleshooting connectivity issues, and providing detailed updates during incident resolution and maintenance activities.</span></span></li><li><span><span>Manage user administration and deployment activities, including Active Directory account creation, mailbox and distribution list management, SCCM deployments, Windows image builds, remote support using tools such as Bomgar, WebEx, and Remote Desktop, while also supporting conference room AV equipment and maintaining excellent customer service standards.</span></span></li></ul><br><span>Requirements<span><span>What You Need:<br></span></span></span><ul><li><span><span>Strong hands-on experience with </span></span><b><span><span>Windows 7/10/11 installation, configuration, troubleshooting, and desktop support</span></span></b><span><span>, including hardware diagnostics, driver management, OS imaging, software deployment, and performance optimization.<br></span></span></li><li><span><span>Proven experience providing </span></span><b><span><span>Smart Hands / Hands & Feet support for Network and Datacenter equipment</span></span></b><span><span>, including cabling, patching, rack and stack activities, hardware replacement, connectivity troubleshooting, and supporting switches, routers, firewalls, and server infrastructure.<br></span></span></li><li><span><span>Proficiency in </span></span><b><span><span>Microsoft technologies</span></span></b><span><span>, including Active Directory user administration, Exchange mailbox management, SCCM deployments, Windows image creation, Microsoft Office troubleshooting (Outlook, Word, Excel, PowerPoint), and remote support tools such as Bomgar, WebEx, and Remote Desktop.<br></span></span></li></ul><br><br><br><br><br><span>Benefits<span><span><span>Why Join Us?</span></span></span></span><p><span><span><span><span><span><span><span><span><span>At Excis, your work matters. You'll be part of a hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.</span></span></span></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span><span><span><span>Ready to make a difference and grow your career? Apply now to join Excis in Egypt and be at the forefront of IT support excellence!</span></span></span></span></span></span></span></span></span></p><br><br> </div>
Confidential
Egypt - Cairo
<ul><li><p>Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)</p></li><li><p>Greet and welcome guests</p></li><li><p>Answer questions and address complaints</p></li><li><p>Answer all incoming calls and redirect them or keep messages</p></li><li><p>Receive letters, packages, etc., and distribute them</p></li><li><p>Prepare outgoing mail by drafting correspondence, securing parcels, etc.</p></li><li><p>Check, sort, and forward emails</p></li><li><p>Monitor office supplies and place orders when necessary</p></li><li><p>Keep updated records and files</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>previous experience in Real Estate</p></li><li><p>Females Only</p></li><li><p>Cvs With updated Photo</p></li></ul><p></p>