Tourism manager Jobs

<p><h4>Position summary</h4> <p>Organize cleaning chemicals and supplies. Organize supply rack, including pots, pans, serving spoons, utensils, etc. Rotate stock, bringing wares from storage bin or areas into kitchen. Complete cleaning checklists to determine appropriate timelines for cleaning and sanitizing. Collect dirty pans from the cooking line and transport to pot station for cleaning. Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms. Clean and maintain loading dock areas. Clean ceiling, walls, and vents in dish room. Ensure clean wares are stored appropriately. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations, pot-scrubbing station, and trash compactor.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group</p><p></p>

<p>Create and maintain traffic sheets for inbound and outbound movements in the system and Excel. Group arrivals and departures accurately to ensure smooth transfer operations. Create and manage arrival and departure transfers in the system. Create and assign transportation based on traffic sheets. Coordinate with Transportation teams to ensure correct vehicle allocation. Ensure transportation data aligns with traffic and flight information. Check and monitor flight details daily (arrival, departure, changes, delays). Update systems and stakeholders with any changes affecting traffic operations. Prepare and manage outbound traffic operations on a weekly basis. Ensure outbound data is accurate and aligned with system and transportation plans. Communicate effectively with Commercial teams, Transportation, Airport teams, and Representatives. Identify and correct errors that may affect traffic operations, clients, or company reputation. Minimize risks caused by incorrect information related to flights, transportation, or movements</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Tourism &amp; Hospitality, Business Administration or similar field . 1 3 years of experience in traffic, transportation, tourism operations, or airport-related roles Strong English communication skills (B2-C1 recommended). Strong German communication skills (B1-B2 recommended). Basic additional languages are a plus. Attention to details</p>

<p><h4>Position summary</h4> <p>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform food and beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> Technical, trade, or vocational school degree.<br> <strong>Related work experience:</strong> 4 to 6 years of related work experience.<br> <strong>Supervisory experience:</strong> At least 2 years of supervisory experience.<br> <strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels.</p> <p>In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate, and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print).</p> <p>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> No related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform food and beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> Technical, trade, or vocational school degree.<br> <strong>Related work experience:</strong> 4 to 6 years of related work experience.<br> <strong>Supervisory experience:</strong> At least 2 years of supervisory experience.<br> <strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests.</p> <p>If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Ensure banquet rooms, restaurants, and coffee breaks are ready for service.</li> <li>Ensure proper materials are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use.</li> <li>Set tables according to type of event and service standards.</li> <li>Address guests' service needs in a professional, positive, and timely manner.</li> <li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li> <li>Perform his/her duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Ensure that the services to be offered in all of the restaurants are performed, implemented, and monitored in line with the budget discipline and standards.</li> <li>Coordinate the restaurants and their personnel.</li> <li>Ensure the necessary organisation to achieve the highest service quality in the restaurants.</li> <li>Identify and ensure repair of technical breakdowns.</li> <li>Carry out and monitor preparations of the restaurants on a daily basis.</li> <li>Ensure that preparations are made before service for special occasions and monitor the preparations.</li> <li>Maintain the department’s equipment.</li> <li>Control employees’ compliance with the work schedule, dress code, and hygiene rules.</li> <li>Request the daily material to be used from the storage house.</li> <li>Organise the process to greet customers, seat them at their table, and see them out.</li> <li>Responsible for the training of employees in his/her department and for setting an example to them.</li> <li>Forward the Food and Beverage Manager’s orders to the restaurant personnel.</li> <li>Ensure communication with other departments, sections, and senior managers.</li> <li>Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities organized to protect biological diversity and share the responsibilities and individual responsibilities in order to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed material, etc.).</li> <li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.</li> <li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 5 years of experience in the industry.</li> <li>Foreign language: Intermediate level of English and/or Arabic to communicate and keep track of the technical information in the related field.</li> <li>Courses and training: Vocational trainings and seminars.</li> <li>Computer literacy: Not required.</li> <li>Skills: Knowledge of products and services in the related field. Expected to integrate and coordinate his/her unit’s operations.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the Company:</strong><br>At Almosafer Travel &amp; Tourism Co,we're not just part of the travel industry, we're helping shape its future.<br>As Saudi Arabia's leading travel company, we serve millions across every segment of the travel and tourism ecosystem.<br>Rooted in our name "Almosafer," meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.<br>We're united by a bold vision:<br>To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.<br>Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.<br><strong>About the role:</strong><br>We're looking for a Finance Operations Officer with a focus on Revenue Assurance to join our team. In this role, you'll be responsible for safeguarding our revenue streams by ensuring the accuracy and integrity of all finance processes related to revenue-generating activities. You'll play a key part in identifying and preventing revenue leakage, implementing robust controls, and contributing to the overall financial health of our organization.<br><strong>Responsibilities:</strong><br><strong>As an Officer, Finance Operations (Revenue Assurance), you will be responsibe for:</strong><br><strong>Revenue Process Management:</strong><br><ul><li>Oversee the processing and billing of all revenue-generating events.</li><li>Audit sales orders to ensure they are comprehensive and compliant with internal processes and company policies.</li><li>Validate and ensure that product/service prices in billing systems are accurately synchronized with marketing price lists.</li></ul><br><strong>Revenue Leakage Prevention &amp; Analysis: </strong><br><ul><li>Assist in implementing initiatives aimed at minimizing revenue leakage for the Strategic Business Unit (SBU), coordinating closely with the Financial Control Department.</li><li>Analyze SBU revenue leakages and develop processes specifically designed to prevent future occurrences, based on profiles, trends, and patterns of past leakages.</li><li>Prepare monthly and annual revenue assurance reports, detailing areas of leakage, corrective actions taken, and recovered revenue.</li></ul><br><strong>Process Improvement &amp; Controls:</strong><br><ul><li>Evaluate and analyze opportunities to revise the revenue process, assessing its implications on interrelated aspects of funding and budgeting.</li><li>Make recommendations for process improvements and the implementation of preventive controls to enhance efficiency and accuracy.</li></ul><br><strong>Data Integrity &amp; Compliance:</strong><br><ul><li>Regularly reconcile sales data between front-end systems and SAP ERP to ensure data consistency and accuracy.</li><li>Maintain thorough documentation for audit purposes, ensuring full compliance.</li><li>Cooperate with Corporate Finance to ensure adherence to Corporate Controls' compliance.</li></ul><br><strong>Continuous Improvement:</strong><br><ul><li>Actively participate in continuous improvement activities within the finance operations department.</li><li>Demonstrate a strong understanding of the critical nature of the finance operations department and the pressures of timelines.</li></ul><br><strong>Profile Requirements:</strong><br><strong>To excel in this role, you should possess:</strong><br>Education: A bachelor's degree in finance, Accounting, or a related field.<br><strong>Experience:</strong><br><ul><li>1-2 years of experience in the accounting field.</li><li>Prior experience in handling B2C, B2B, revenue assurance, and reporting is essential.</li></ul><br><strong>Technical Proficiency:</strong><br><ul><li>Experience with SAP or any other ERP system is a must.</li><li>Proficiency in MS applications (e.g., Excel, Word, Outlook) is also required.</li></ul><br><strong>Industry Knowledge (Preferred):</strong><br><ul><li>A Travel &amp; Tourism industry background is preferred.</li><li>An intermediate understanding of the travel, tourism, &amp; hospitality landscape in the region is beneficial.</li></ul><br><strong>Skills &amp; Attributes:</strong><br><ul><li>Strong relationship management, negotiation, quantitative, and analytical skills.</li><li>Good ability to manage teams (even if not direct reports, implies strong coordination).</li><li>Fluent in written and spoken English.</li></ul><br><strong>Being you @ Almosafer:</strong><br>At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. <br>Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.<br>Here, you will find:<br>A purpose-led workplace where your ideas can create real impactOngoing learning and development to help you grow with intention<br>Recognition that celebrates your wins, both big and small<br>A community built on trust, curiosity, and shared momentum<br>No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.<br> </div>

Job Summary:The Hotel Contracting Specialist will be responsible for expanding the company’s hotel portfolio by directly targeting, reaching out to, and negotiating with hotel sales departments. The primary focus is to leverage strong communication and haggling skills to secure competitive rates, exclusive corporate offers, and promotional deals tailored for the Saudi market. This role requires a persistent, results-driven individual with at least 1 year of B2B or hotel sales experience within the Saudi tourism sector, who can build quick rapport and maintain high-volume daily follow-ups to finalize profitable hotel contracts.????Key Responsibilities : - Hotel Cold Calling & Outreach: Actively contact hotel sales departments to introduce the company and request competitive rates and corporate offers.- Rate Negotiation: Negotiate directly with hotel sales representatives to secure the lowest possible rates and exclusive promotional deals for Saudi clients.- Contract Acquisition: Follow up on the process of receiving, reviewing, and finalizing contracts and rate sheets from hotel sales teams.- Daily Follow-ups: Maintain continuous daily communication with hotel sales staff to check room availability, confirm rates, and secure quick deals.- Lead Generation: Research and find new hotels in the target destinations and identify the right sales contact person within each hotel.- Target Achievement: Meet the company’s targets regarding the number of contracted hotels and the level of discounts secured.????Job Requirements :- Education: Bachelor’s degree in any relevant field (Tourism, Business Administration, Marketing, etc.).- Experience: 1 year of sales experience in B2B sales & hotel reservations.- Strong Experience in Saudi market - Communication Skills: Excellent phone etiquette and communication skills, with the ability to build quick rapport with hotel sales staff over the phone or via email.- Negotiation & Persuasion: Strong ability to negotiate prices, "haggle" effectively, and convince hotel sales reps to provide special rates.- Persistence & Follow-up: High energy and persistence to follow up daily with hotels until the contract/rate sheet is secured.- Excellent English Level If you're interested send your CV to passant.moamen@hojuzat.com with mentioned Contract

Job Summary:<br>The Hotel Contracting Specialist will be responsible for expanding the company’s hotel portfolio by directly targeting, reaching out to, and negotiating with hotel sales departments. The primary focus is to leverage strong communication and haggling skills to secure competitive rates, exclusive corporate offers, and promotional deals tailored for the Saudi market. This role requires a persistent, results-driven individual with at least 1 year of B2B or hotel sales experience within the Saudi tourism sector, who can build quick rapport and maintain high-volume daily follow-ups to finalize profitable hotel contracts.<br>????Key Responsibilities : <br>- Hotel Cold Calling & Outreach: Actively contact hotel sales departments to introduce the company and request competitive rates and corporate offers.<br>- Rate Negotiation: Negotiate directly with hotel sales representatives to secure the lowest possible rates and exclusive promotional deals for Saudi clients.<br>- Contract Acquisition: Follow up on the process of receiving, reviewing, and finalizing contracts and rate sheets from hotel sales teams.<br>- Daily Follow-ups: Maintain continuous daily communication with hotel sales staff to check room availability, confirm rates, and secure quick deals.<br>- Lead Generation: Research and find new hotels in the target destinations and identify the right sales contact person within each hotel.<br>- Target Achievement: Meet the company’s targets regarding the number of contracted hotels and the level of discounts secured.<br>????Job Requirements :<br>- Education: Bachelor’s degree in any relevant field (Tourism, Business Administration, Marketing, etc.).<br>- Experience: 1 year of sales experience in B2B sales & hotel reservations.<br>- Strong Experience in Saudi market <br>- Communication Skills: Excellent phone etiquette and communication skills, with the ability to build quick rapport with hotel sales staff over the phone or via email.<br>- Negotiation & Persuasion: Strong ability to negotiate prices, "haggle" effectively, and convince hotel sales reps to provide special rates.<br>- Persistence & Follow-up: High energy and persistence to follow up daily with hotels until the contract/rate sheet is secured.<br>- Excellent English Level<br> If you're interested send your CV to passant.moamen@hojuzat.com with mentioned Contract Specialist

<p>About the Company Our company is expanding its Hajj &amp; Umrah division and is looking to hire motivated and customer-oriented Telesales Representatives to join our growing team. This role is ideal for candidates who enjoy communicating with people, building trust, and supporting customers through a meaningful and important travel journey.</p><p><strong>Desired Candidate Profile</strong></p><p>Handle inbound and outbound calls with potential and existing clients.</p><p>Present Hajj &amp; Umrah packages clearly, confidently, and professionally.</p><p>Understand customer requirements and recommend suitable package options.</p><p>Support clients throughout the booking journey until confirmation.</p><p>Follow up on leads and maintain accurate customer records on the CRM system.</p><p>Coordinate with the Operations and Customer Service teams to ensure smooth booking execution.</p><p>Provide a supportive and professional customer experience at all times.</p><p>Fluency in Arabic and English is required.</p><p>0 2 years of experience in telesales, travel, tourism, or a related field. Fresh graduates are welcome to apply.</p><p>Strong communication and persuasion skills.</p><p>Ability to build rapport with customers and make them feel comfortable.</p><p>Good organizational skills and ability to manage multiple conversations and follow-ups.</p><p>Customer-oriented mindset with a professional and supportive approach.</p><p>Previous experience in tourism, Hajj &amp; Umrah, or travel sales is a plus, but not mandatory.</p>

<p>About the Company Our company is expanding its Hajj &amp; Umrah division and is looking to hire motivated and customer-oriented Telesales Representatives to join our growing team. This role is ideal for candidates who enjoy communicating with people, building trust, and supporting customers through a meaningful and important travel journey.</p><p><strong>Desired Candidate Profile</strong></p><p>Handle inbound and outbound calls with potential and existing clients.</p><p>Present Hajj &amp; Umrah packages clearly, confidently, and professionally.</p><p>Understand customer requirements and recommend suitable package options.</p><p>Support clients throughout the booking journey until confirmation.</p><p>Follow up on leads and maintain accurate customer records on the CRM system.</p><p>Coordinate with the Operations and Customer Service teams to ensure smooth booking execution.</p><p>Provide a supportive and professional customer experience at all times.</p><p>Fluency in Arabic and English is required.</p><p>0 2 years of experience in telesales, travel, tourism, or a related field. Fresh graduates are welcome to apply.</p><p>Strong communication and persuasion skills.</p><p>Ability to build rapport with customers and make them feel comfortable.</p><p>Good organizational skills and ability to manage multiple conversations and follow-ups.</p><p>Customer-oriented mindset with a professional and supportive approach.</p><p>Previous experience in tourism, Hajj &amp; Umrah, or travel sales is a plus, but not mandatory.</p>

<p>The Guest Relations Officer is responsible for ensuring a high level of customer satisfaction by providing exceptional service to guests. The role includes handling guest inquiries, resolving complaints, and creating a welcoming environment. Fluency in German is essential to effectively communicate with German-speaking guests.</p><p><b>Responsibilities</b></p><ul><li>Welcome guests warmly and ensure a positive first impression.</li><li>Communicate with guests in both English and German fluently.</li><li>Handle guest inquiries, requests, and complaints promptly and professionally.</li><li>Provide accurate information about hotel services, facilities, and local attractions.</li><li>Coordinate with different departments to fulfill guest needs efficiently.</li><li>Follow up with guests to ensure satisfaction during and after their stay.</li><li>Maintain records of guest interactions and feedback.</li><li>Assist in handling VIP guests and special requests.</li><li>Ensure compliance with company standards and service protocols.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Education: Bachelor s degree in Hospitality Management, Tourism, Business Administration, or a related field is preferred.</li><li>Experience: 2 4 years</li><li>Fluency in German and English (spoken and written) is mandatory.</li><li>Proven experience in guest relations, front office, or customer service.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Professional appearance and attitude.</li><li>Customer-focused mindset</li><li>Multitasking and organizational skills</li><li>Conflict resolution abilities</li><li>Cultural awareness and sensitivity</li><li>Experience in hospitality or tourism industry.</li><li>Familiarity with hotel management systems.</li></ul>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Night audit & financial duties</h4> <ul> <li>Perform end-of-day (EOD) procedures and close daily transactions.</li> <li>Reconcile room revenue, F&B revenue, and other hotel income.</li> <li>Verify all postings, charges, and payments for accuracy.</li> <li>Balance cash, credit cards, and city ledger transactions.</li> <li>Generate daily financial reports for management review.</li> </ul> <h4>Reporting & documentation</h4> <ul> <li>Prepare the night audit report and distribute it to management.</li> <li>Maintain proper records of all transactions and corrections.</li> <li>Highlight discrepancies and unusual transactions.</li> </ul> <h4>Coordination</h4> <ul> <li>Coordinate with Front Office, Reservations, and Accounting departments.</li> <li>Ensure all systems (PMS, POS) are properly updated and balanced.</li> </ul> <h4>Security & safety</h4> <ul> <li>Monitor hotel security during the night shift.</li> <li>Handle emergency situations according to hotel procedures.</li> <li>Ensure safety of guests and hotel property.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bacheloru2019s degree in Hospitality, Accounting, or related field (preferred).</li> <li>1u20133 years of experience in Front Office or Night Audit role.</li> <li>Experience with hotel systems (Opera, Fidelio, or similar PMS).</li> <li>Basic accounting knowledge is required.</li> </ul> <h4>Reporting line</h4> <p>Reports to: Front Office Manager / Chief Accountant / Financial Controller</p> <h4>Skills & competencies</h4> <ul> <li>Strong attention to detail and accuracy.</li> <li>Good numerical and analytical skills.</li> <li>Excellent communication and customer service skills.</li> <li>Ability to work night shifts independently.</li> <li>Problem-solving skills and calm under pressure.</li> <li>Basic computer and reporting skills.</li> </ul> <h4>Working conditions</h4> <ul> <li>Night shift role (typically 11 PM u2013 7 AM).</li> <li>Requires full attention and ability to handle both guests and financial tasks.</li> </ul> <h4>KPIs (key performance indicators)</h4> <ul> <li>Accuracy of daily audit and reports.</li> <li>Zero or minimal financial discrepancies.</li> <li>Guest satisfaction during night shift.</li> <li>Timely completion of audit procedures.</li> <li>Proper system balancing.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Key Responsibilities:<br>Dealing with Suppliers, Tour Leaders & Guides. Ready for re-locating and traveling to meet suppliers, check quality and connect the office operations team with the ground operations. Interacting with them via various channels phone, chat, email, etc Providing the best freelance tour guides who are the leaders in the market. Managing last-minute bookings at different times. Having experience in daily tours, multi-day tours & full packages. Collecting daily feedback for the ongoing tours & packages. Maintaining the tour quality with Suppliers, Guides & Leaders. Managing and focusing on better relations with the suppliers. Respecting the company rules and regulations. Fast learning and flexibility to deal with other departments. Answering all queries from the Sales & Guest Relations Team. Participating in planning and launching different products. Evaluating suppliers, tour guides and issuing appropriate feedback forms. Communicating with customers before the tour to update pick-up timings and tour details. Staying connected with the customers during the tour, collecting feedback and comments related to it. Making follow-up calls to the customers, checking for their satisfaction, and requesting them to write a review about their experience with us. Analyzing and resolving customer complaints, ensuring excellent service standards.<br>Required Skills:Bachelor's Degree in Tourism, Hospitality, or a related field. Fluency in English is essential, with proficiency in additional languages relevant to the market considered an advantage. Demonstrated ability to manage multiple tasks concurrently, including handling bookings and coordinating with service providers such as transportation companies, suppliers, and tour guides. Excellent time management skills to ensure smooth and timely execution of operations. Strong verbal and written communication skills to effectively engage with clients, travel partners, and team members. Familiarity with travel booking platforms for tours and meet & assist services is required. Capacity to think quickly and implement practical solutions for last-minute changes, cancellations, or unexpected travel issues such as delays or overbookings. Skilled in resolving customer complaints and conflicts professionally and efficiently. High level of accuracy in processing bookings, handling payments, and maintaining travel itineraries to ensure error-free operations. 2 years of proven experience as an Operations Agent in the tourism industry. Ability to up-sell additional services and negotiate favorable deals with service providers to enhance both customer satisfaction and profitability. Proficiency in Microsoft Office, particularly Excel.

Company Description TEZ TOUR is an international tour operator and one of the leading travel companies in Russia and the CIS region, with operations that have steadily expanded across Europe, Asia, the Caribbean, and the Middle East since 1994. TEZ TOUR Egypt, established in 1999, is recognized as a high-tech tour operator in Egypt and the Middle East, focused on delivering high-quality services and strong customer satisfaction. The company offers comprehensive online booking options and continually enhances its digital platforms to improve convenience for partners and clients. TEZ TOUR Egypt provides reliable ground-based services at major resort destinations across Egypt, positioning itself as a trusted business partner in the regional travel market. Role Description The CRM & Reservation Agent is a full-time, on-site position based in Al Jizah, Egypt. The role involves managing customer reservations, updating booking details in the CRM system, and ensuring accurate, timely confirmations for individual and group travel requests. The agent responds to inquiries via phone, email, and online platforms, provides clear information on services and packages, and supports guests before and after booking. Daily tasks include maintaining up-to-date customer records, coordinating with internal departments and external partners, monitoring reservation changes or cancellations, and resolving issues to maintain a high level of service quality and customer satisfaction. The role also contributes to improving CRM processes, identifying recurring customer needs, and supporting reporting and documentation related to bookings and client interactions. Qualifications Experience working with CRM or reservation systems, with strong attention to detail when entering and updating customer data. Work Experience 2 years at least. Background in customer service or hospitality, with the ability to handle inquiries, complaints, and complex booking requests professionally. Strong communication skills in English. Good organizational and time-management abilities, capable of handling multiple bookings and tasks in a fast-paced environment. Comfort with digital tools and online booking platforms; proficiency in standard office software (e.g., Excel, Word, email tools). Service-oriented mindset, problem-solving skills, and the ability to work effectively within a diverse team. Prior experience in travel, tourism, or a related industry is preferred; a diploma or degree in tourism, hospitality, business, or a related field is an asset.

Key Responsibilities:<br>Dealing with Suppliers, Tour Leaders & Guides. Ready for re-locating and traveling to meet suppliers, check quality and connect the office operations team with the ground operations. Interacting with them via various channels phone, chat, email, etc Providing the best freelance tour guides who are the leaders in the market. Managing last-minute bookings at different times. Having experience in daily tours, multi-day tours & full packages. Collecting daily feedback for the ongoing tours & packages. Maintaining the tour quality with Suppliers, Guides & Leaders. Managing and focusing on better relations with the suppliers. Respecting the company rules and regulations. Fast learning and flexibility to deal with other departments. Answering all queries from the Sales & Guest Relations Team. Participating in planning and launching different products. Evaluating suppliers, tour guides and issuing appropriate feedback forms. Communicating with customers before the tour to update pick-up timings and tour details. Staying connected with the customers during the tour, collecting feedback and comments related to it. Making follow-up calls to the customers, checking for their satisfaction, and requesting them to write a review about their experience with us. Analyzing and resolving customer complaints, ensuring excellent service standards.<br>Required Skills:Bachelor's Degree in Tourism, Hospitality, or a related field. Fluency in English is essential, with proficiency in additional languages relevant to the market considered an advantage. Demonstrated ability to manage multiple tasks concurrently, including handling bookings and coordinating with service providers such as transportation companies, suppliers, and tour guides. Excellent time management skills to ensure smooth and timely execution of operations. Strong verbal and written communication skills to effectively engage with clients, travel partners, and team members. Familiarity with travel booking platforms for tours and meet & assist services is required. Capacity to think quickly and implement practical solutions for last-minute changes, cancellations, or unexpected travel issues such as delays or overbookings. Skilled in resolving customer complaints and conflicts professionally and efficiently. High level of accuracy in processing bookings, handling payments, and maintaining travel itineraries to ensure error-free operations. A minimum of 3 years of proven experience as an Operations Agent in the tourism industry. Ability to up-sell additional services and negotiate favorable deals with service providers to enhance both customer satisfaction and profitability. Proficiency in Microsoft Office, particularly Excel.

<p><strong>Job Description:</strong> Customer Service Representative WVG Group Location: Al-Zeini Maadi Tower, Maadi Employment Type: Full-time, On-site Working Hours: 10:00 AM 6:00 PM (Fixed Shift)</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone calls, WhatsApp, email, and social media platforms.</li><li>Provide accurate information regarding visa procedures, requirements, company services, and travel-related inquiries.</li><li>Assist customers in understanding visa application requirements and required documentation.</li><li>Follow up with clients throughout the service process and provide regular updates.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Coordinate with Visa Consultants and other departments to ensure smooth customer service delivery.</li><li>Maintain accurate records of customer interactions and requests in the company system.</li><li>Ensure a high level of customer satisfaction and service quality.</li><li>Support sales and operations teams when needed.</li><li>Stay updated on visa regulations, company services, and travel requirements.</li><li>Escalate complex cases or customer concerns to the appropriate department.</li><li>Build positive relationships with customers and maintain a professional company image.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>Minimum 2 years of experience in Customer Service, Telesales, Sales, Lead Generation, or Client Relations.</li><li>Experience in the tourism, travel, visa, or immigration industry is a plus.</li><li>Bachelor's degree in Business Administration, Marketing, Tourism, Hospitality, or a related field.</li><li>English proficiency: B2 level or above.</li><li>Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.</li><li>Strong communication, problem-solving, and customer-handling skills.</li><li>Ability to manage multiple customer inquiries while maintaining service quality.</li><li>Customer-focused mindset with strong attention to detail.</li></ul><p><strong>Required Skills:</strong> Customer Service</p>

<p>Our client is seeking a detail-oriented and customer-focused Visa Consultant to assist clients with tourist visa applications for destinations including the European Union, Canada, the United States, the United Kingdom, Australia, and Brazil. The successful candidate will guide clients through every stage of the visa process, from eligibility assessment and document preparation to application submission, appointment coordination, and post-submission follow-up. This role requires excellent organizational skills, strong knowledge of international visa procedures, and a commitment to delivering exceptional customer service.</p><p><strong>Desired Candidate Profile</strong></p><p>Education<br>Bachelor's degree in Tourism, Hospitality, Business Administration, International Relations, or a related field is preferred.<br>Experience<br>Previous experience as a Visa Consultant, Travel Consultant, or in the tourism and travel industry is highly preferred.<br>Experience handling tourist visa applications for multiple destinations is an advantage.<br>Familiarity with embassy procedures, visa application centers, and international travel documentation is preferred.<br>Required Skills<br>Strong knowledge of international tourist visa procedures and documentation requirements.<br>Excellent customer service and client relationship management skills.<br>Strong organizational and time management abilities with exceptional attention to detail.<br>Excellent verbal and written communication skills.<br>Ability to manage multiple visa applications simultaneously while meeting deadlines.<br>Strong problem-solving and follow-up skills.<br>High level of accuracy and confidentiality when handling sensitive client information.<br>Proficiency in Microsoft Office Suite (Excel, Word, Outlook).<br>Experience using visa processing systems, CRM software, or travel management platforms is considered an advantage.</p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Identify training requirements for Food Safety System and support planning, realize trainings.</li> <li>Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.</li> <li>Monitor efficiency of Food Safety System documents within implementation and report to his/her department.</li> <li>Within Food Safety System provide that: <ul> <li>Lead periodic control, monitoring and validation processes according to related plan and procedures.</li> <li>Lead monitoring and related control processes in order to lead the system in every point which affects food safety such as receiving area for foods and beverages, transportation, stores, preparation areas, buffets etc.</li> <li>Routine control process of issues regarding all cleaning, personal hygiene, personnel opportunities etc.</li> <li>Take samples from foods, drinking water, potable water, surfaces which are touching with foods, personnel hands, raw materials for microbiological and/or in case of necessary other laboratory analysis. Comment on analysis results appropriately.</li> <li>Routine check of personnel hands and surfaces which touch foods with practical swabs.</li> <li>Realize following representative samples from kitchens.</li> <li>Give trainings to spot and grouped personnel.</li> <li>Follow legal regulations and standards related with Food Safety System.</li> <li>Check nonconforming products which appear within Food Safety System and report.</li> <li>Lead continuance of process in case of any emergency case, recall etc. within related procedures, follow, monitor the results, comment and report, and monitor efficiency of planned actions. Interfere to the process in case of necessary situations.</li> </ul> </li> <li>Meet guests directly in case of any necessary guest complaint related to Food Safety.</li> <li>Check the compatibility between Standards of Tour Operations Federation and current Food Safety Management System; provide taking necessary actions and information flow between each process owner.</li> <li>Help lead relationships with auditors who are coming from tour operators or during external food safety audits.</li> <li>Be available at the facility during the audits which are realized by tour operators.</li> <li>Follow the actions which should be taken for audit results of external Food Safety System audits and Tour Operators.</li> <li>Assess recommendations and inform the staff about Food Safety Management System. Study with the department managers in order to improve the system and give necessary required information, make suggestions to establish substructure of the system, assist for continuous improvement of the system.</li> <li>Support to make ready reports and statistical data related to Food Safety.</li> <li>Implement the duties which are given by manager.</li> <li>Refer to Quality Manager for leading all works, work together by getting across and provide fully and effective information flows to the group of quality system management.</li> <li>Report diagnosis after finalizing works and analysis by making into statistical data to related departments and Quality Manager.</li> <li>Work with the facility doctor in coordination. Provide necessary actions by monitoring sickness of facility guests which is coming from foods.</li> <li>Attend seminars, make searches in order to increase his/her knowledge and experience. Improve continuously. Follow occupational publications and trends.</li> <li>Work and work with someone in order to improve facility image, stuck in guests’ mind and provide guest satisfaction and faith.</li> <li>Responsible to Quality Manager.</li> <li>Responsible for working all kitchens and stewarding department in accordance with hygiene rules.</li> <li>Cooperate with all chefs of kitchen and stewarding departments.</li> <li>Support his/her manager by making manager’s works easy and providing continuous improvement.</li> <li>Look after all operational equipment and materials and care.</li> <li>Provide appearance of uniforms, daily hygiene and personal hygiene according to standards all the time.</li> <li>Move according to hygiene rules; follow technical problems and cleanings in responsible areas.</li> <li>Have all information about hotel services and qualities such as areas, activities etc.</li> <li>Inform department manager in case of any accident, problem, and suspicious situation.</li> <li>Predict that all activities and to be purchased all equipment and belongings may create disease for the environment, join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. Provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Carry on implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</li> <li>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</li> <li>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: 4-year bachelor's degree from veterinary or equal faculty.</li> <li>Experience: At least 2 years of work experience.</li> <li>Foreign language: Sufficient level of English to communicate effectively with guests and employees.</li> <li>Courses and training: Have theoretical training or experience in rules and legislation within job.</li> <li>Computer literacy: MS Office applications.</li> <li>Skills: Good representation, good communication skills, ability to create systems, interrogative, leadership, problem-solving in times of crisis, excess stress and complex issues, analytical, good interpersonal skills, ability to establish open communication, delegation, problem-solving.</li> </ul></p><p></p>

???? We're Hiring | Inbound Tour Operator Saladino Tours is looking for an experienced Inbound Tour Operator to join our growing team. Requirements:Minimum 2 years of experience as an Inbound Tour Operator. Hands-on experience working with OTAs such as Get Your Guide and Viator. Strong knowledge of handling inbound travel operations, bookings, and supplier coordination. Excellent communication and organizational skills. Good command of English (written and spoken). What We Offer:✅ Social Insurance✅ Medical Insurance✅ Professional work environment✅ Career growth opportunities???? Location: El Mokattam, Cairo (On-site) If you meet the above qualifications and are ready to join a dynamic tourism company, we'd love to hear from you.