Tourism manager Jobs

<p>Jadeer is hiring on behalf of one of our clients for the role of Telesales Representative (Medical Field). Our client is a fast-growing healthcare and medical tourism provider specializing in advanced cosmetic and restorative dental solutions for international patients. With a strong focus on innovation, patient experience and high-quality care, the company combines modern technology with personalized treatment plans to deliver world-class healthcare services.</p><p><strong>Job Title:</strong> Business Development Executive</p><p><strong>Responsibilities:</strong></p><ul><li>Communicate with international clients and support them throughout their customer journey</li><li>Build and maintain strong relationships with potential and existing customers</li><li>Identify business opportunities and support company growth initiatives</li><li>Follow up with leads and coordinate appointments and consultations</li><li>Deliver excellent customer service and ensure a positive client experience</li><li>Collaborate with internal teams to support smooth operations and client satisfaction</li><li>Achieve assigned KPIs and sales targets</li></ul><p><strong>Qualifications:</strong></p><ul><li>A fluent English speaker is a must</li><li>Fresh graduates to experienced professionals are welcome to apply</li><li>Previous experience in medical care, healthcare, or customer service is a plus</li><li>Graduates only</li><li>Strong communication and interpersonal skills</li><li>Sales-oriented mindset with the ability to build client relationships</li><li>Ability to work night shifts aligned with US time zones</li><li>Egyptians and non-Egyptians with valid work permission are welcome to apply</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A fluent English speaker is a must</li><li>Fresh graduates to experienced professionals are welcome to apply</li><li>Previous experience in medical care, healthcare, or customer service is a plus</li><li>Graduates only</li><li>Strong communication and interpersonal skills</li><li>Sales-oriented mindset with the ability to build client relationships</li><li>Ability to work night shifts aligned with US time zones</li><li>Egyptians and non-Egyptians with valid work permission are welcome to apply</li></ul>

<p><h4>Position summary</h4> <p>Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications. Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters). Prepare for training classes (e.g., materials, setup classes, breakdown classes). Design and create interactive training in various formats. Conduct stand-up training to groups of employees. Monitor and ensure departments are conducting safety training and orientation.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p> <p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>

<p><h4>Position summary</h4> <p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh, and 9 km from Sharm El Sheikh.</p> <h4>Job description</h4> <p>The Kids Club Supervisor supports the Kids Club Manager in overseeing daily operations, ensuring a safe, fun, and engaging environment for children while maintaining high service standards and supervising the Kids Club team.</p> <h4>Qualifications</h4> <li>Education: Diploma in child care, education, or hospitality</li> <li>Experience: 2–4 years in Kids Club or child-related role with supervisory experience</li></p><p></p>

B2B Sales & Business Development Executive<br>Remote, Egypt | Chauffeur, Ground Transportation, Corporate Travel and International Markets<br>GAGT Network is looking for an experienced B2B Sales & Business Development Executive to develop new corporate accounts, commercial partnerships and long term business opportunities across international markets.<br>This is a commercial sales role for someone who understands how to identify the right decision makers, open new doors, develop professional relationships, negotiate opportunities and convert prospects into active revenue generating clients.<br>The successful candidate will be responsible for the complete business development and sales process, from identifying potential clients through to meetings, proposals, negotiation, closing, onboarding and long term account development.<br>Responsibilities<br>• Generate new B2B and corporate business opportunities<br>• Identify and approach key decision makers within relevant organisations<br>• Develop relationships with corporate clients, travel agencies, travel advisors, travel management companies, DMCs, tour operators, hotels, concierge companies, chauffeur companies, executive transportation providers, ground transportation partners, brokers, suppliers, booking platforms, transport platforms, event companies and other relevant commercial partners<br>• Identify opportunities for corporate travel accounts, transportation contracts, preferred supplier agreements, broker relationships, supplier relationships, platform partnerships and long term B2B agreements<br>• Conduct professional outreach by telephone, email, Linked In and online meetings<br>• Arrange and conduct meetings with prospective clients and business partners<br>• Understand client requirements and identify appropriate commercial opportunities<br>• Prepare and follow up proposals, quotations, presentations and commercial offers<br>• Negotiate commercial opportunities within company approved guidelines<br>• Manage the complete sales pipeline from prospecting through to closing<br>• Maintain consistent follow up with prospects until an opportunity is won, lost or formally closed<br>• Convert qualified prospects into active commercial accounts<br>• Develop existing accounts and identify opportunities to increase business and revenue<br>• Maintain strong relationships with key accounts and commercial partners<br>• Re engage inactive accounts where appropriate<br>• Maintain accurate CRM records, notes, follow ups, next actions and pipeline information<br>• Monitor competitors, market developments and new commercial opportunities<br>• Identify new markets, partnerships and potential revenue opportunities<br>• Provide regular reporting on leads, meetings, proposals, negotiations, pipeline value, accounts won, contracts secured and revenue generated<br>Performance will be measured by the quality of the sales pipeline and real commercial results, not simply by the number of emails sent or calls made.<br>Experience and Qualifications<br>Candidates must have a minimum of 3 years of proven B2B sales experience and a minimum of 3 years of Business Development experience.<br>Relevant experience within chauffeur services, executive transportation, ground transportation, corporate travel, travel agencies, travel management, DMCs, tourism, hospitality or another closely related sector is strongly preferred.<br>Candidates must have proven experience in personally winning and closing B2B accounts, commercial contracts or revenue generating partnerships.<br>Candidates shortlisted for interview may be asked to provide examples of measurable sales results, commercial achievements, accounts won or contracts they have personally helped secure.<br>Strong experience in prospecting, lead generation, qualification, negotiation, closing and account management is required.<br>Candidates should be confident dealing directly with business owners, senior managers, procurement teams, travel managers and other key decision makers.<br>Experience using CRM systems, Linked In and professional sales tools is required.<br>Candidates must be commercially minded, organised, target driven and capable of managing opportunities independently from initial contact through to closing and account development.<br>Languages<br>Fluent Arabic is required.<br>Professional spoken and written English is required.<br>Candidates must be confident communicating professionally with international clients and business partners by telephone, email and virtual meetings.<br>Additional languages are highly desirable.<br>Education<br>A Bachelor’s degree is required.<br>Qualifications in Business, Sales, Marketing, Travel, Tourism, Hospitality, Communications or a related field are preferred.<br>Remote Working<br>This is a full time remote position based in Egypt.<br>Candidates must be legally authorised to work in Egypt.<br>Candidates must have reliable internet access and a suitable professional working environment.<br>The role involves working with clients and partners across different international markets and time zones, so flexibility, reliability and professional communication are essential.<br>Background Verification<br>Shortlisted candidates must be willing to undergo an appropriate background and criminal record check in accordance with applicable laws and regulations.<br>Final stage candidates may also be required to provide professional references, employment verification and evidence of previous B2B sales achievements, commercial accounts, contracts or partnerships they have personally helped secure.<br>Who We Are Looking For<br>We are looking for someone who can identify opportunities, reach the right people, build trust, communicate professionally, negotiate effectively, close business and develop accounts over the long term.<br>We are not looking for someone whose experience is limited to generating lists, sending emails or making calls without commercial ownership or measurable results.<br>This is not a customer service, dispatch or driver operations position.<br>This is a dedicated B2B Sales and Business Development role focused on generating new commercial business, building long term partnerships and creating sustainable revenue.<br>Applicants should submit their CV together with a brief summary of their B2B sales experience, Business Development experience, relevant industry background, examples of accounts or contracts they have secured, measurable sales achievements, international client experience, CRM systems used and languages spoken.

<p><h4>Position summary</h4> <p>Build, install, and repair walls and partitions, including drywall, wallpaper, millwork/molding, and faux finishing. Install and repair finishes, such as laminates. Perform rough-in framing for doors, frames, windows, and cabinetry. Repair, maintain, and construct wood structures such as partitions, doors, furniture, and similar items throughout the property.</p> <p>Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Order items, including filling out requisitions, obtaining manager approval, and using appropriate vendors. Load, transport, and unload freight from elevator to designated area, using hand truck.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine</p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.</p> <p>Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions or offerings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Process all payment methods in accordance with accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.</p> <p>Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We are seeking an experienced and results-driven&nbsp;<strong>Director of Sales &amp; Marketing</strong>&nbsp;to lead the Sales &amp; Marketing of a mid-scale hotel operation on 6th October city, with a primary focus on <strong>Corporate, Leisure, MICE, and group business</strong>.</p><br><p>The Director of Sales &amp; Marketing will be responsible for developing and executing comprehensive sales and marketing strategies to maximize revenue, occupancy, market share, and profitability throughout the year.</p><br><p>The successful candidate will have 5 years’ strong experience and knowledge in the same senior position, preferably in the&nbsp;city hotel, with an established understanding of corporate, leisure, travel agencies, tour operators, OTA’s and other key international source markets.</p><br><p><strong><u>Key Responsibilities</u></strong></p><br><ul><li>Develop and implement short-term and long-term&nbsp;<strong>sales and marketing strategies</strong>&nbsp;with a strong focus on all business segmentations</li><li>Analyze and assess sales &amp; marketing production vs. targets and take necessary measures and actions.</li><li>Develop annual sales &amp; marketing department budget and execute the sales programs and activities within it.</li><li>Establish measurable sales targets, KPIs, and action plans for the Sales &amp; Marketing team.</li><li>Drive business with key&nbsp;business partners&nbsp;and continuously identify opportunities to expand the hotel's geographical market reach.</li><li>Develop and maintain strong relationships with&nbsp;<strong>tour operators, Corporate, travel agencies, wholesalers, group organizers, Mice Partners, and other key partners</strong>.</li><li>Identify and secure new&nbsp;<strong>group and individual Partners</strong>&nbsp;while strengthening relationships with existing high-producing accounts.</li><li>Develop specific commercial strategies for&nbsp;<strong>All business segmentation around the year.</strong></li><li>Conduct regular market research and competitor analysis to understand demand patterns, pricing, market positioning, and emerging opportunities.</li><li>Monitor competitor hotels, market trends, group movements, and demand to recommend timely commercial actions.</li><li>Work closely with&nbsp;Revenue Management&nbsp;to optimize pricing, inventory, length of stay, group allocation, market segmentation, and business mix.</li><li>Evaluate group requests and business opportunities based on revenue potential, profitability, displacement, and overall hotel strategy.</li><li>Develop and manage the annual&nbsp;<strong>Sales &amp; Marketing budget and commercial action plan</strong>.</li><li>Analyze the return on sales trips, international roadshows, trade events, marketing campaigns, and business development activities.</li><li>Conduct regular sales missions and business development activities in domestic and international source markets.</li><li>Represent the hotel at relevant&nbsp;<strong>exhibitions, travel trade events, workshops, roadshows, and networking opportunities</strong>.</li><li>Maintain close relationships with key decision-makers and partners within the tourism sector in the region.</li><li>Monitor account production, room nights, average rates, revenue contribution, conversion, and overall account performance.</li><li>Identify underperforming accounts and markets and implement corrective commercial action plans.</li><li>Develop strategies to increase&nbsp;<strong>direct and individual bookings</strong>&nbsp;alongside contracted group business.</li><li>Work closely with Revenue, Reservations, Front Office, Finance, and Operations to ensure commercial commitments and group requirements are effectively delivered.</li><li>Ensure contracts, rates, allocations, payment terms, and commercial agreements are properly managed and aligned with hotel objectives.</li><li>Prepare regular commercial reports, forecasts, market intelligence, and performance analysis for hotel leadership.</li><li>Lead, coach, motivate, and develop the Sales &amp; Marketing team to maintain a strong performance and accountability culture.</li><li>Ensure all Sales &amp; Marketing activities comply with&nbsp;<strong>Accor brand standards, commercial guidelines, policies, and procedures</strong>.</li><li>Recruit, select, train and motivate Sales &amp; Marketing Department personnel to realize their potential and to develop individuals for advancement within Accor Hotels.</li><li>In conjunction with the Revenue Manager and FO Manager, maximize rooms’ inventory and catering space (where applicable), identify opportunities for focused sales programs and activities</li><li>Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.</li></ul><p><strong>Key Competencies</strong></p><br><ul><li>City Hotel Expertise especially west Cairo</li><li>Corporate and leisure Sales &amp; Marketing</li><li>Group &amp; Individual Business Development</li><li>Strategic Commercial Planning</li><li>Key Account Management</li><li>Revenue &amp; Profitability Focus</li><li>Market Intelligence &amp; Competitor Analysis</li><li>Contract Negotiation</li><li>Leadership &amp; Team Development</li><li>International Market Development</li><li>Data-Driven Decision-Making</li><li>Stakeholder &amp; Partner Relationship Management</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in business administration, Marketing, Hospitality Management, or a related field.</li><li>5 years’ experience in&nbsp;the same position at Sales &amp; Marketing within the hospitality industry, preferably in Great Cairo.</li><li>Strong Leadership capabilities to lead Sales &amp; Marketing team</li><li>Strong knowledge and experience in the&nbsp;<strong>6th of October city</strong>&nbsp;is highly preferred.</li><li>Established understanding of&nbsp;<strong>Corporate, Leisure, Mice, OTA’s, and group business</strong>.</li><li>Strong knowledge of major domestic and international source markets</li><li>Demonstrated ability to generate and develop high-volume&nbsp;<strong>group and individual Sales business</strong>.</li><li>Strong understanding of hotel pricing, revenue management, contracting, forecasting, market segmentation, and distribution.</li><li>Excellent commercial, negotiation, analytical, and financial skills.</li><li>Strong leadership skills with proven experience in managing and developing Sales &amp; Marketing teams.</li><li>Ability to build and maintain long-term relationships with key accounts and business partners.</li><li>Strong communication, presentation, and negotiation skills.</li><li>Excellent command of English.</li></ul><br>Additional Information<br><br><p><br>You will grow so fast because of development chances that will take&nbsp; with cooperated team<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

Company DescriptionXuru Stays is a hybrid hospitality operator offering professionally managed, apartment-style rentals with hotel-like services for tourists and corporate guests. Founded by a successful Airbnb host, the company focuses on Egypt’s growing short-term rental market and the demand for standardized, high-quality residential accommodation. By connecting homeowners with this demand in strategic locations, Xuru Stays helps maximize returns on property investments. Supported by a robust technology stack, the team optimizes operations while ensuring sustained profitability for homeowners and reliable, comfortable stays for guests. Role Description To be responsible for welcoming guests, managing check-in and check-out processes, and ensuring a smooth stay through proactive communication and support. The Specialist will handle guest inquiries and requests in person, via phone, and digital channels, addressing issues promptly and professionally to maintain high satisfaction levels. Day-to-day tasks include coordinating with housekeeping supervisors and maintenance teams, updating reservation details, documenting guest feedback, and assisting with local information or recommendations. The role also involves maintaining accurate records, following company procedures, and representing Xuru Stays’ standards of service and hospitality. Guest Experience Excellence Ensure guests receive timely, professional, and personalized service across all communication channels. Monitor guest interactions to maintain high service quality and brand standards. Identify opportunities to enhance guest satisfaction and improve the overall guest journey. Ensure adherence to service level agreements (SLAs) and response time targets. Ensure team members are knowledgeable about company policies, systems, and hospitality best practices. Systems & Process Management Monitor and ensure proper utilization of all operational systems, including PMS, CRM, OTA extranets, booking platforms, communication tools, and internal systems. Verify the accuracy of reservations, guest profiles, and operational records. Identify system-related issues and coordinate with relevant departments for resolution. Qualifications Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field. Minimum experience in hospitality, guest relations, reservations, customer service, or short-term rental operations. Professional communication skills with excellent Phone Etiquette and clear spoken and written English and Arabic. Availability to work flexible shifts, including evenings, weekends, and holidays as needed. Strong analytical and problem-solving abilities. Proficiency in platform (Airbnb, Booking.com, Expedia), and Microsoft Office. Ability to work under pressure and manage multiple priorities.

Company Description Alorica is a global customer experience (CX) leader, partnering with hundreds of brands to design and deliver interactions that build customer loyalty. The company combines proven performance, industry expertise, and advanced technology to create innovative service solutions and measurable results. With approximately 100,000 professionals across 17 countries, Alorica supports more than 250 brands in over 75 languages. The culture emphasizes integrity, authenticity, and strong client relationships, encouraging team members to be curious, creative, and connected. Individuals interested in impactful CX careers can explore more opportunities at alorica.com/careers. Role Description The Airline Customer Service Agent is a full-time, on-site position based in Giza, responsible for supporting airline passengers with reservations, ticketing, flight changes, and general inquiries. In this role, the agent responds to customer requests via phone and other communication channels, provides accurate information on flight schedules, policies, and services, and assists with special service needs such as seat assignments and baggage inquiries. The agent resolves issues, handles complaints professionally, and escalates complex cases when needed, while following company and airline procedures. Daily tasks include verifying customer information, updating records, processing payments, and maintaining detailed documentation of interactions. The role requires consistent adherence to quality, service level, and compliance standards, while contributing to a positive, collaborative team environment. Qualifications Strong customer service and interpersonal skills, with the ability to handle inquiries, complaints, and difficult situations calmly and professionally. Effective verbal and written communication skills in English; additional language proficiency is an advantage. Solid problem-solving and decision-making abilities, with attention to detail and accuracy in data entry and documentation. Comfort with computer-based systems, ticketing or reservation platforms, and learning new digital tools quickly. Ability to work on-site in Giza on a full-time schedule, including possible evenings, weekends, and holidays based on operational needs. Customer-centric mindset, resilience in fast-paced environments, and commitment to meeting performance and quality targets. Previous experience in customer service, call center operations, or travel/airline industry is preferred but not strictly required. High school diploma or equivalent; further education in hospitality, tourism, business, or related fields is a plus.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with services in software development, analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and outcomes. The company places strong emphasis on its people and culture, recognizing that its success is driven by those who work with and for the organization. Joining Flairs Tech means being part of a diverse, growth-oriented environment with a focus on high-quality service and continuous improvement.<br>Role Description As a French Travel Advisor at Flairs Tech, you will support customers in French, handling inquiries and providing end-to-end assistance with travel arrangements such as flights, hotels, and other services. You will respond to customer requests via phone, email, and chat, offer tailored travel recommendations, and ensure that bookings, changes, and cancellations are processed accurately. On a daily basis, you will work to resolve issues, manage customer expectations, and maintain high levels of customer satisfaction in line with company standards. This is a full-time hybrid role based in Qesm El Maadi, where you will spend part of your time working on-site and part of your time working from home, depending on business needs. You will collaborate with your team and supervisors to meet performance targets and contribute to a positive customer experience.<br>Qualifications<br> Candidates should possess strong customer service and customer satisfaction skills, with a focus on resolving issues and building long-term relationships. Candidates should possess excellent communication skills in French and good communication skills in English, both written and verbal. Candidates should possess hands-on experience with travel arrangements and working in or with a travel agency or similar environment. Candidates should possess strong problem-solving abilities, attention to detail, and the capacity to manage multiple requests efficiently. Candidates should ideally have previous experience in customer support, hospitality, tourism, or related fields, as well as good computer literacy and familiarity with CRM or booking systems. Candidates should be able to work on-site in Qesm El Maadi in a hybrid setup, demonstrate flexibility for shifts, and maintain a professional, inclusive approach when dealing with diverse customers.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and customer-focused Guest Relations Agent to join our team specializing in short-term rental hospitality operations. The ideal candidate will be responsible for managing all guest-facing communication throughout the guest journey, ensuring fast, professional, and personalized service while representing the brand with warmth and hospitality. In this role, you will handle guest inquiries, support booking conversions, coordinate with internal teams, resolve guest concerns, and contribute to revenue growth through upselling opportunities. You will play a key role in delivering a seamless guest experience from inquiry to post-checkout.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage all guest communication across multiple channels, ensuring timely, professional, and brand-aligned responses.</li><li>Handle guest inquiries, guide guests through the booking process, address concerns, and follow up to maximize booking conversions.</li><li>Identify and act on upselling opportunities before and during guest stays to support revenue growth.</li><li>Accurately document guest interactions, requests, and upselling activities in internal systems.</li><li>Coordinate reservation details with Operations to ensure smooth check-ins and properly prepared units.</li><li>Act as the main point of contact for guest issues and coordinate with internal teams to ensure timely resolution and guest satisfaction.</li><li>Support direct bookings by coordinating reservation details, confirming payment status, and updating internal systems.</li><li>Manage post-checkout communication, including guest reviews, platform feedback, and damage reporting when applicable.</li><li>Ensure compliance with company policies and escalate sensitive or complex cases when needed.</li><li>Prepare structured handovers between shifts to ensure operational continuity.</li></ul><p>Working Conditions:</p><ul><li>Rotational shifts: Morning (9 hours) / Night (8 hours), rotation every 3 4 weeks.</li><li>One rotational day off per week based on operational needs.</li><li>No on-call duties outside working hours.</li><li>Opportunity to grow within a fast-paced hospitality environment.</li><li>Exposure to short-term rental operations, guest experience, and revenue management.</li><li>Supportive team environment with professional development opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements:</b></p><ul><li>1 3 years of experience in a Short-Term Rental (STR) company or hotel environment is required.</li><li>Previous experience in guest relations, reservations, front office, customer service, or hospitality operations.</li><li>Experience in sales or upselling is an advantage.</li><li>Strong written and verbal communication skills in Arabic and English (minimum B2 level English ).</li><li>Familiarity with CRM systems, WhatsApp Business, and booking platforms.</li><li>Experience with Airbnb, Booking.com, or other OTAs is a plus.</li><li>Strong communication, multitasking, and problem-solving skills.</li><li>Calm under pressure with a strong customer-first mindset.</li><li>Ability to manage multiple conversations and priorities efficiently.</li><li>Hospitality or Tourism background is preferred.</li></ul><p></p></section>

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique area for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <ul> <li>Responsible to receive guests in any outlet and escort them to tables by standard way.</li> <li>Assigned to work in bars or restaurant.</li> <li>Inform customers about order alternatives and encourage the sales of targeted services.</li> <li>Deliver maximum service in each unit, keeping in line with service rules.</li> <li>Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to supervisors.</li> <li>Comply with the departmental instructions and procedures published by the F&B Department.</li> <li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Comply with operational rules.</li> <li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li> <li>Attend the orientation training.</li> <li>Undergo two performance assessments each year.</li> <li>Strive to achieve 100% customer satisfaction.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: English is required and Russian.</li> <li>Courses and training: Vocational trainings and seminars.</li> <li>Computer literacy: Not required.</li> <li>Skills: Basic knowledge of the products and services in the related field.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Purpose Own the day-to-day integrity of Anqa Khans' books across a multi-property, multi-channel serviced-apartment portfolio.<br> This role goes well beyond bookkeeping: it closes the month, reconciles revenue across OTAs and direct channels, produces accurate owner statements, and delivers clean, timely numbers that let management run unit-level P&amp;Ls.<br> It is the reliability backbone between operations and the finance leadership layer as the company professionalizes.<br> Key Responsibilities General ledger &amp; month-end close Own the full accounting cycle: journal entries, accruals, prepayments, provisions, and month-end/yearend close on a defined calendar.<br> Maintain the chart of accounts with property / unit-level and cost-center dimensions so profitability can be read per apartment.<br> Prepare and review balance sheet reconciliations; investigate and clear ageing items.<br> Revenue &amp; channel reconciliation (STR-specific) Reconcile revenue and payouts across OTAs (Airbnb, Booking.<br>com, etc.), direct bookings, and the PMS/ channel manager against bank receipts and payment gateways.<br> Account correctly for channel commissions, service fees, tourism/city taxes, chargebacks, and refunds.<br> Track guest deposits and security deposits, including their release or forfeiture.<br> Owner accounting Produce accurate, on-time owner statements: gross revenue, management fees, deductions, and net payout per unit/owner.<br> Maintain owner ledgers and apply the revenue-share / management-fee logic consistently per each management contract.<br> Accounts payable &amp; vendor management Process supplier invoices (housekeeping, maintenance, utilities, linens, OTAs) with proper approvals and coding.<br> Manage payment runs, petty cash across properties, and staff expense claims.<br> Maintain vendor records and reconcile supplier statements.<br> Accounts receivable &amp; cash Manage corporate / long-stay / B2B receivables and drive collections.<br> Perform daily/weekly bank and gateway reconciliations across multiple accounts.<br> Support cash-flow forecasting given seasonal and occupancy-driven revenue swings.<br> Payroll support Reconcile payroll journals for distributed operational staff; coordinate with HR on new hires, leavers, and variable pay.<br> Reporting &amp; analysis Prepare monthly management reports and unit-level P&amp;Ls.<br> Assist finance leadership with budgets, variance analysis, and ad-hoc financial modeling.<br> Controls &amp; process Enforce internal controls and segregation of duties; flag revenue leakage and risk.<br> - Help document and improve finance SOPs as the function scales.<br> Bachelor's degree in Accounting, Finance, or a related field.<br> 5–6 years of progressive accounting experience, with at least 2 years in full-cycle / senior GL ownership.<br> Strong command of Egyptian Accounting Standards, VAT, withholding tax, and ETA e-invoicing.<br> Hands-on with an accounting system/ERP (e.<br>g., Odoo, QuickBooks, Xero, or similar) and advanced Excel.<br> Demonstrated ownership of month-end close and balance-sheet reconciliation.<br> Fluent Arabic; solid business English for reporting.<br> Experience in hospitality, real estate, property management, or STR / serviced apartments.<br> Familiarity with a PMS / channel manager (e.<br>g., Guesty, Hostaway) and OTA payout structures.<br> Exposure to owner accounting or trust-style revenue-share models.<br> Part-qualified or qualified (CMA / ACCA / Egyptian Society of Accountants &amp; Auditors).<br></span> </div>