Tourism manager Jobs

Job Title: Senior Airline Ticketing Agent Industry: Travel Arrangements & Tourism Location: Nasr City, Cairo – Onsite Employment Type: Full-Time Experience Required: Minimum 5+ Years (Strictly Required) Working Hours: 10:00 AM – 6:00 PM Saturday to Thursday]Probationary Period: 3 Months Benefits: Social Insurance (Applicable after successful completion of the 3-month probationary period) About the Role We are seeking a highly experienced and detail-oriented Senior Airline Ticketing Agent to join our travel agency in Nasr City. With over 5 years of hands-on experience, you will be the backbone of our ticketing operations, responsible for issuing, reissuing, and canceling airline tickets while providing expert consultation to our clients. This role requires in-depth knowledge of GDS systems, fare rules, and international ticketing regulations. You will also play a key role in mentoring junior staff and ensuring the highest level of service delivery. Key Responsibilities Ticketing & Reservations:Issue, reissue, reroute, and cancel domestic and international airline tickets across all major carriers. Apply complex fare rules, taxes, and exchange calculations accurately to maximize client value and agency profitability. Handle group bookings, seat assignments, meal requests, and special service requests (SSRs). Manage ticket exchanges, refunds, and involuntary reissues due to schedule changes, cancellations, or irregular operations (IROPS). Customer Service & Consultation:Serve as the primary ticketing expert for walk-in and corporate clients, providing professional advice on the best routes, fare options, and travel policies. Handle complex client inquiries and resolve ticketing-related issues and disputes efficiently. Maintain strong relationships with airline representatives to stay updated on promotions, contract fares, and policy changes. System & Administrative Management:Utilize advanced GDS platforms (e.g., Amadeus, Sabre, or Galileo) to manage daily ticketing operations with speed and accuracy. Ensure compliance with IATA regulations and internal quality standards. Maintain accurate records of all transactions, payments, and documentation. Prepare daily sales reports, reconciliation reports, and revenue tracking for management review. Training & Support:Assist in training and mentoring junior ticketing agents on GDS usage, fare construction, and customer service best practices. Support the team by troubleshooting difficult ticketing scenarios and providing technical guidance. Requirements & Qualifications Experience: Minimum of 5+ years of proven experience as an Airline Ticketing Agent, with at least 3 years working in a travel agency or GSA environment. GDS Proficiency: Expert-level proficiency in Amadeus is mandatory (Sabre or Galileo may be considered, but Amadeus is highly preferred). Education: Bachelor’s degree in Tourism, Business, or a related field is preferred. IATA/UFTAA certification is a strong plus. Knowledge: Deep understanding of international airline fare structures, ticketing timelines, refund policies, and IATA/BSP regulations. Skills:Exceptional attention to detail and numerical accuracy. Strong communication and negotiation skills in both Arabic and English. Ability to work under pressure and handle high-volume transactions during peak seasons. Proficient in Microsoft Office (Excel, Outlook). Availability: Must be available to work onsite in Nasr City on a full-time basis.

وصف الشركة<br><br><br>هوليجو أدفنتشرز (Holigo Adventures) هي شركة سفر تجمع بين شغف الاستكشاف وحلول السفر المصممة خصيصًا لتلبية احتياجات العملاء. يقع مقر الشركة في دبي، ويتميز فريق العمل بخبرة عالمية وقدرات متعددة اللغات باللغتين الإنجليزية والعربية، لتقديم تجارب سفر شخصية ومتميزة للغاية.من خلال شبكة قوية من الشركاء الدوليين، وعقود مباشرة مع الفنادق، ومزودي الأنشطة، وشركات النقل، توفر هوليجو أدفنتشرز تخطيطًا سلسًا للرحلات مدعومًا بأنظمة حجز فورية ومتطورة.تتخصص الشركة في مجموعة واسعة من خدمات السفر، بدءًا من رحلات المغامرات وحتى الجولات الجماعية، مع تقديم أسعار تنافسية وخدمة شخصية تحول كل رحلة إلى ذكريات لا تُنسى. تلتزم هوليجو أدفنتشرز بتصميم رحلات استثنائية للمسافرين حول العالم، مع التركيز على الجودة والتميز في كل تجربة سفر. <br> وصف الوظيفة وظيفة مستشار مبيعات سفر (Sales Travel Consultant) في شركة هوليجو أدفنتشرز (Holigo Adventures) هي وظيفة بدوام كامل وتتطلب العمل من مقر الشركة في القاهرة.سيكون مستشار مبيعات السفر مسؤولًا عن تطوير المبيعات، والتواصل مع العملاء، وتحويل استفسارات السفر إلى حجوزات مؤكدة، بالإضافة إلى تصميم وبيع برامج سفر مخصصة تلبي احتياجات العملاء وميزانياتهم.<br>تشمل المسؤوليات اليومية:التواصل مع العملاء المحتملين وفهم احتياجاتهم وتفضيلاتهم وميزانياتهم لتقديم أفضل الحلول السياحية المناسبة.متابعة العملاء المحتملين (Leads) وتحويل الاستفسارات إلى حجوزات فعلية وتحقيق أهداف المبيعات الشهرية.إعداد عروض سفر وبرامج سياحية مخصصة تشمل تذاكر الطيران، الفنادق، الجولات السياحية، وخدمات النقل.بيع باقات السفر الدولية والمحلية، والرحلات الجماعية، ورحلات المغامرات، وتجارب السفر الخاصة.تقديم استشارات احترافية للعملاء واقتراح أفضل الوجهات والعروض المناسبة لهم.تنفيذ عمليات البيع من البداية حتى تأكيد الحجز، مع متابعة العميل لضمان رضاه.العمل على زيادة المبيعات من خلال البيع الإضافي (Upselling) واقتراح خدمات إضافية مثل الجولات، الترقية الفندقية، وخدمات النقل.إدارة الحجوزات والتعديلات والإلغاءات باستخدام أنظمة الحجز المختلفة.الحفاظ على علاقات قوية مع العملاء الحاليين وبناء قاعدة عملاء جديدة من خلال المتابعة المستمرة.التنسيق مع الشركاء الدوليين والفنادق ومزودي الخدمات لضمان تقديم تجربة سفر متميزة.متابعة أحدث اتجاهات السفر، الوجهات الجديدة، والأسعار والعروض الترويجية لضمان تقديم عروض تنافسية.<br><br><br> المؤهلات المطلوبة <br>خبرة سابقة في مجال مبيعات السفر أو السياحة أو وكالات السفر.مهارات قوية في المبيعات والتفاوض وإغلاق الصفقات وتحقيق أهداف المبيعات.خبرة في استشارات السفر وتصميم برامج سياحية مخصصة للعملاء.القدرة على التعامل مع العملاء باحترافية وبناء علاقات طويلة الأمد.خبرة في استخدام أنظمة حجز السفر، منصات الحجز الإلكترونية، أو أنظمة GDS تعتبر ميزة إضافية.مهارات تواصل ممتازة باللغة الإنجليزية، وإجادة اللغة العربية تعتبر ميزة مهمة.مهارات قوية في المتابعة وإدارة الوقت والعمل تحت ضغط لتحقيق النتائج المطلوبة.القدرة على العمل ضمن فريق والمساهمة في نمو المبيعات وتطوير الأعمال.معرفة جيدة بالوجهات السياحية العالمية، الفنادق، شركات الطيران، ومتطلبات السفر.خبرة سابقة في شركة سياحة، وكالة سفر، أو قطاع الضيافة تعتبر ميزة إضافية.شهادة أو دبلوم في السياحة، إدارة الأعمال، الضيافة، أو مجال ذي صلة تعتبر ميزة إضافية.

Company Description Alorica is a global customer experience (CX) provider that partners with brands to design and deliver interactions that build long-term customer loyalty. As a full-service CX company, Alorica combines proven performance, specialized industry knowledge, and advanced technology to drive impactful results. The organization is known for pioneering new approaches to customer experience, grounded in integrity, authenticity, and strong client relationships. With approximately 100,000 professionals in 17 countries, Alorica supports over 250 brands in more than 75 languages. Team members join a culture that values curiosity, creativity, connection, and commitment to excellence.<br>Role Description This full-time Airline Customer Care role is an on-site position based in Qesm El Sheikh Zaid. The role involves handling inbound and outbound customer inquiries related to airline services, including reservations, ticket changes, check-in assistance, and travel information. Team members will support customers in B2-level English, ensuring clear communication, empathy, and accurate resolution of issues. Daily tasks include managing customer complaints, processing service requests, upselling or cross-selling relevant services where appropriate, and documenting interactions in accordance with company policies. The role also requires adherence to aviation and airline procedures, meeting performance targets, and collaborating with colleagues and supervisors to improve customer experience.<br>Qualifications<br> <br>Strong Communication skills, including B2-level proficiency in English and clear, professional verbal and written interaction. Customer Service capabilities, with a focus on empathy, problem-solving, and handling inquiries, complaints, and requests efficiently. Airlines and Aviation knowledge, including common airline procedures, travel requirements, and familiarity with reservation or ticketing systems. Sales skills, such as identifying customer needs, offering relevant services or upgrades, and supporting revenue-generating initiatives. Bachelor’s degree or equivalent education level, preferably in a relevant field (e.g., Business, Tourism, Communication). Ability to work on-site in Qesm El Sheikh Zaid, handle shift work as required, and maintain reliability and punctuality. Proficiency in basic computer applications, CRM tools, and fast, accurate data entry. Demonstrated resilience, attention to detail, and commitment to maintaining high quality and compliance standards.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners in software development and analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to improve processes and outcomes. The organization places strong emphasis on its people, fostering a culture where talent is valued and supported as a key driver of success.<br>Role Description The C1 English Travel Advisor (Sabre users only) is a full-time, on-site role based in Qesm El Maadi. In this position, the advisor will assist customers with travel arrangements, including booking flights, accommodations, and related services using the Sabre GDS platform. Daily tasks include handling inbound inquiries, providing accurate travel information, modifying existing bookings, and resolving issues in a timely and professional manner. The advisor will ensure high levels of customer satisfaction by actively listening, communicating clearly in English, and offering suitable travel options that meet customer needs and policies. The role also involves maintaining up-to-date knowledge of travel regulations, company procedures, and promotional offers, while collaborating with team members and supervisors to achieve performance and quality targets.<br>Qualifications<br> Strong customer service and customer satisfaction skills, with a focus on delivering positive experiences and effective problem resolution. Excellent communication skills in English at C1 level, including clear verbal and written interaction with international customers. Proficiency in travel arrangements and travel agency operations, including hands-on experience using Sabre or similar GDS tools. Attention to detail, organizational skills, and the ability to manage multiple bookings and requests in a fast-paced environment. Previous experience in the travel or airline industry, contact centers, or customer support roles is highly beneficial. Comfort working on-site in Qesm El Maadi and collaborating with diverse teams and stakeholders. Basic computer literacy and ability to quickly learn internal systems and workflows. Formal education in tourism, hospitality, business, or a related field is a plus but not mandatory.

Company Description Flairs Tech is an international technology-driven Managed Services Provider (MSP) built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with software development, analytics, digital solutions, business operations, and customer experience services. Flairs Tech works closely with clients as an extension of their teams, helping improve processes, outcomes, and productivity across North America, Europe, the Middle East, and Africa. The company’s success is strongly rooted in its people-focused culture and commitment to long-term partnerships.<br>Role Description The French Travel Advisor is a full-time hybrid role based in Qesm El Maadi, with some flexibility for working from home. The role involves assisting French-speaking customers with travel inquiries, creating and modifying travel itineraries, and managing reservations for flights, hotels, and other travel services. Advisors handle incoming calls, emails, and chats, ensuring timely, accurate, and courteous responses while adhering to company policies and procedures. Daily responsibilities include resolving issues, processing changes and cancellations, recommending suitable travel options, and maintaining high levels of customer satisfaction. The role also requires accurate data entry in internal systems, collaboration with colleagues and supervisors, and ongoing learning about travel products, policies, and promotions.<br>Qualifications<br> Strong customer-focused skills, including Customer Service and Customer Satisfaction, with a commitment to delivering high-quality support. Excellent Communication skills in French (written and spoken), with good English proficiency for internal coordination. Experience with Travel Arrangements, such as booking and modifying flights, hotels, and related services. Background in Travel Agency operations or similar travel industry experience is highly beneficial. Good problem-solving abilities, attention to detail, and accuracy in handling reservations and customer data. Comfort with using computer systems, CRM tools, and online booking platforms; ability to learn new software quickly. Ability to work in a hybrid environment, manage time effectively, and handle multiple inquiries in a fast-paced setting. Previous experience in customer support, tourism, hospitality, or contact center roles is an advantage.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with services in software development and analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their teams to enhance processes and productivity. The company’s success is strongly rooted in its people-centric culture, emphasizing partnership, professional growth, and high-quality service delivery. Role Description The French Travel Advisor is a full-time, on-site role based in Qesm El Maadi. This role is responsible for handling end-to-end travel arrangements, including booking flights, accommodations, transportation, and other related services for clients and internal stakeholders. The Travel Advisor will provide proactive customer service, respond to inquiries, resolve issues, and ensure a smooth travel experience that aligns with company standards and client expectations. Daily tasks include assessing travel needs, offering suitable options, coordinating with travel agencies and vendors, and maintaining accurate records in relevant systems. The role also involves monitoring travel policies, optimizing itineraries, and contributing to continuous improvement of travel processes to enhance customer satisfaction. Qualifications Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on delivering responsive and reliable support. Excellent Communication skills, both written and verbal, to interact effectively with clients, vendors, and internal teams. Hands-on experience managing Travel Arrangements such as flights, hotels, and transport, with attention to detail and cost efficiency is a plus. Background in a Travel Agency or similar travel services environment, with familiarity in travel booking tools and industry practices. Good organizational and time-management abilities to handle multiple requests and meet deadlines. Problem-solving mindset with the ability to manage unexpected changes, travel disruptions, and special requests calmly and professionally. Proficiency in common office and communication software; experience with travel booking systems is preferred. Relevant diploma or degree in tourism, hospitality, business, or a related field is advantageous. Ability to work on-site in Qesm El Maadi and collaborate effectively in a multicultural team environment.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with services in software development, analytics, digital solutions, business operations, and customer experience. Flairs Tech works closely with clients in North America, Europe, the Middle East, and Africa as an extension of their internal teams, helping improve processes and productivity. The organization attributes its success to its people-focused culture and collaborative approach, offering opportunities to contribute to diverse, impactful projects.<br>Role Description This is a full-time, hybrid French Travel Advisors role based in Qesm El Maadi, with some flexibility to work from home. The French Travel Advisor will assist French-speaking customers with travel inquiries, including flight, hotel, and transportation arrangements, ensuring accurate, timely, and personalized service. Daily responsibilities include handling inbound and outbound communications via phone, email, and chat; providing clear information on itineraries, policies, and travel options; and resolving issues or complaints in a professional manner. The role also involves maintaining up-to-date knowledge of travel agency systems, partner offerings, and company procedures to support high levels of customer satisfaction. Advisors will collaborate with team members and supervisors, meet performance targets, and document interactions and bookings in the designated systems.<br>Qualifications<br> Strong customer-focused skills, including Customer Satisfaction and Customer Service capabilities. Excellent Communication skills in French (spoken and written), with good English proficiency preferred. Experience with Travel Arrangements, including booking and modifying flights, hotels, and other services. Familiarity with Travel Agency practices, reservation systems, or related platforms. Solid problem-solving skills and the ability to handle sensitive or time-critical requests calmly and efficiently. Comfort working in a hybrid environment based in Qesm El Maadi, with reliable internet connectivity for remote work. Previous experience in customer support, hospitality, tourism, or a similar service-oriented role is an advantage. High attention to detail, organizational skills, and the ability to work with targets and performance metrics. Flexibility to work in shifts, including evenings, weekends, or holidays as required by business needs.

<p><h4>Overview of the role:</h4> <p>Support the tenant coordination function by managing residential unit handovers, fit-out activities, and tenant coordination to ensure compliance with developer specifications and community standards. The role is responsible for facilitating smooth handover and fit-out processes, coordinating with tenants, contractors, and internal stakeholders, and ensuring operational activities are delivered efficiently and in line with project requirements. The position plays a key role in maintaining community standards, enhancing the resident experience, and supporting the successful operation of residential properties.</p> <h4>What you will do:</h4> <ul> <li>Coordinate and oversee tenant fit-out activities, ensuring compliance with developer specifications, approved drawings, and community guidelines.</li> <li>Liaise with tenants, contractors, consultants, and internal stakeholders to facilitate smooth fit-out, move-in, and renovation processes.</li> <li>Conduct site inspections to monitor fit-out progress, identify non-compliance issues, and ensure adherence to quality, safety, and operational standards.</li> <li>Monitor maintenance activities related to tenant units and common areas, following up on preventive and corrective actions to ensure timely resolution.</li> <li>Support property and community enhancement initiatives, ensuring works are completed in line with operational objectives and community standards.</li> <li>Address tenant inquiries, coordinate issue resolution, and maintain positive relationships to deliver a high-quality resident experience.</li> <li>Prepare and maintain reports on fit-out progress, maintenance activities, site inspections, and operational performance, providing timely updates and actionable insights.</li> <li>Ensure all tenant activities comply with contractual obligations, developer requirements, and community regulations while supporting the efficient operation of residential properties.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>1u20133 years of experience in tenant coordination, fit-out, construction, property management, or a similar role, preferably within the real estate or residential development sector.</li> <li>Proven experience coordinating tenant fit-out activities, site inspections, and working with developers, contractors, consultants, and residents.</li> <li>Strong understanding of fit-out requirements, construction drawings, developer guidelines, and property management practices.</li> <li>Excellent communication, interpersonal, and stakeholder management skills, with the ability to build positive relationships with residents and internal teams.</li> <li>Strong organizational and time management skills, with the ability to manage multiple priorities and work independently.</li> <li>Good problem-solving, conflict resolution, and attention to detail.</li> <li>Proficiency in Microsoft Office applications and AutoCAD.</li> </ul> <h4>What equips you for the role:</h4> <ul> <li>Bachelor's degree in architectural engineering or architecture.</li> <li>Experience within residential developments, mixed-use communities, or property management is preferred.</li> <li>Good command of English, both written and spoken.</li> <li>Strong customer service orientation with the ability to manage resident interactions professionally.</li> <li>Self-motivated, proactive, resilient, and able to work effectively both independently and within a team.</li> <li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p>Own the day-to-day integrity of Anqa Khans' books across a multi-property, multi-channel serviced-apartment portfolio. This role goes well beyond bookkeeping: it closes the month, reconciles revenue across OTAs and direct channels, produces accurate owner statements, and delivers clean, timely numbers that let management run unit-level P&amp;Ls. It is the reliability backbone between operations and the finance leadership layer as the company professionalizes. Key Responsibilities General ledger &amp; month-end close Own the full accounting cycle: journal entries, accruals, prepayments, provisions, and month-end/yearend close on a defined calendar. Maintain the chart of accounts with property / unit-level and cost-center dimensions so profitability can be read per apartment. Prepare and review balance sheet reconciliations; investigate and clear ageing items. Revenue &amp; channel reconciliation (STR-specific) Reconcile revenue and payouts across OTAs (Airbnb, Booking.com, etc.), direct bookings, and the PMS/ channel manager against bank receipts and payment gateways. Account correctly for channel commissions, service fees, tourism/city taxes, chargebacks, and refunds. Track guest deposits and security deposits, including their release or forfeiture. Owner accounting Produce accurate, on-time owner statements: gross revenue, management fees, deductions, and net payout per unit/owner. Maintain owner ledgers and apply the revenue-share / management-fee logic consistently per each management contract. Accounts payable &amp; vendor management Process supplier invoices (housekeeping, maintenance, utilities, linens, OTAs) with proper approvals and coding. Manage payment runs, petty cash across properties, and staff expense claims. Maintain vendor records and reconcile supplier statements. Accounts receivable &amp; cash Manage corporate / long-stay / B2B receivables and drive collections. Perform daily/weekly bank and gateway reconciliations across multiple accounts. Support cash-flow forecasting given seasonal and occupancy-driven revenue swings. Payroll support Reconcile payroll journals for distributed operational staff; coordinate with HR on new hires, leavers, and variable pay. Reporting &amp; analysis Prepare monthly management reports and unit-level P&amp;Ls. Assist finance leadership with budgets, variance analysis, and ad-hoc financial modeling. Controls &amp; process Enforce internal controls and segregation of duties; flag revenue leakage and risk. - Help document and improve finance SOPs as the function scales.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications:</b><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>5 6 years of progressive accounting experience, with at least 2 years in full-cycle / senior GL ownership.</li><li>Strong command of Egyptian Accounting Standards, VAT, withholding tax, and ETA e-invoicing.</li><li>Hands-on with an accounting system/ERP (e.g., Odoo, QuickBooks, Xero, or similar) and advanced Excel.</li><li>Demonstrated ownership of month-end close and balance-sheet reconciliation.</li><li>Fluent Arabic; solid business English for reporting.</li><li>Experience in hospitality, real estate, property management, or STR / serviced apartments.</li><li>Familiarity with a PMS / channel manager (e.g., Guesty, Hostaway) and OTA payout structures.</li><li>Exposure to owner accounting or trust-style revenue-share models.</li><li>Part-qualified or qualified (CMA / ACCA / Egyptian Society of Accountants &amp; Auditors).</li></ul>

<p>Own the day-to-day integrity of Anqa Khans' books across a multi-property, multi-channel serviced-apartment portfolio. This role goes well beyond bookkeeping: it closes the month, reconciles revenue across OTAs and direct channels, produces accurate owner statements, and delivers clean, timely numbers that let management run unit-level P&amp;Ls. It is the reliability backbone between operations and the finance leadership layer as the company professionalizes. Key Responsibilities General ledger &amp; month-end close Own the full accounting cycle: journal entries, accruals, prepayments, provisions, and month-end/yearend close on a defined calendar. Maintain the chart of accounts with property / unit-level and cost-center dimensions so profitability can be read per apartment. Prepare and review balance sheet reconciliations; investigate and clear ageing items. Revenue &amp; channel reconciliation (STR-specific) Reconcile revenue and payouts across OTAs (Airbnb, Booking.com, etc.), direct bookings, and the PMS/ channel manager against bank receipts and payment gateways. Account correctly for channel commissions, service fees, tourism/city taxes, chargebacks, and refunds. Track guest deposits and security deposits, including their release or forfeiture. Owner accounting Produce accurate, on-time owner statements: gross revenue, management fees, deductions, and net payout per unit/owner. Maintain owner ledgers and apply the revenue-share / management-fee logic consistently per each management contract. Accounts payable &amp; vendor management Process supplier invoices (housekeeping, maintenance, utilities, linens, OTAs) with proper approvals and coding. Manage payment runs, petty cash across properties, and staff expense claims. Maintain vendor records and reconcile supplier statements. Accounts receivable &amp; cash Manage corporate / long-stay / B2B receivables and drive collections. Perform daily/weekly bank and gateway reconciliations across multiple accounts. Support cash-flow forecasting given seasonal and occupancy-driven revenue swings. Payroll support Reconcile payroll journals for distributed operational staff; coordinate with HR on new hires, leavers, and variable pay. Reporting &amp; analysis Prepare monthly management reports and unit-level P&amp;Ls. Assist finance leadership with budgets, variance analysis, and ad-hoc financial modeling. Controls &amp; process Enforce internal controls and segregation of duties; flag revenue leakage and risk. - Help document and improve finance SOPs as the function scales.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications:</b><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>5 6 years of progressive accounting experience, with at least 2 years in full-cycle / senior GL ownership.</li><li>Strong command of Egyptian Accounting Standards, VAT, withholding tax, and ETA e-invoicing.</li><li>Hands-on with an accounting system/ERP (e.g., Odoo, QuickBooks, Xero, or similar) and advanced Excel.</li><li>Demonstrated ownership of month-end close and balance-sheet reconciliation.</li><li>Fluent Arabic; solid business English for reporting.</li><li>Experience in hospitality, real estate, property management, or STR / serviced apartments.</li><li>Familiarity with a PMS / channel manager (e.g., Guesty, Hostaway) and OTA payout structures.</li><li>Exposure to owner accounting or trust-style revenue-share models.</li><li>Part-qualified or qualified (CMA / ACCA / Egyptian Society of Accountants &amp; Auditors).</li></ul>

<p><h4>Position summary</h4> <p>Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Communicate parking procedures to guests/visitors. Re-route traffic when parking facility reaches maximum capacity and ensure staff is informed. Review shift logs/daily memo books and document pertinent information in logbooks.</p> <p>Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Provide change to guests. Complete nightly audit of parked vehicles with vehicle claim tickets, resolve discrepancies, and submit list for charges to be posted by Night Auditor. Maintain security of vehicles and vehicle keys.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Transport clubs to/from guest vehicles and/or group buses. Pick up and drop off guest golf bags at bag drop. Provide directions to golfers to golf-related areas. Assist golfers with carts and equipment. Distribute score cards and pencils to golfers. Remove golf carts from storage area and stage for play. Remove rental clubs for use by guests, and clean and store after use. Store, clean, tag, and organize guest clubs in bag room storage. Clean, detail, restock golf carts after each use. Document any golf cart damage and deficiency for mechanic's review. Maintain cleanliness of golf-related areas. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Setup, reset, break down practice stations. Pick up and wash balls from practice facility. Ensure the security of all golf equipment in storage. Notify manager or supervisor of any important issues as necessary.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>

<p><h4>Position summary</h4> <p>Trim, water, and prepare flowers for display. Receive flowers from suppliers, including verifying correct quantities, refusing flowers that are not in acceptable condition, and logging in flowers received. Design and create custom floral arrangements for public areas, restaurant outlets, banquets, and guest rooms. Deliver flowers and floral displays/arrangements to customers, property sites, or off-site locations. Follow up with customer or department to ensure floral order is delivered as requested. Coordinate site set-up of floral displays/arrangements. Keep storeroom neat and clean at all times. Follow checklist for cleaning shop before closing.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Conduct table games according to the rules of the games, casino operations policies and procedures, local regulations, and the gaming department regulations. Monitor appropriateness of wagering and bets. Monitor the amount of chips sold and change nominations of each player. Maintain the pace of the game through the handling of cards, dice, chips, money, and other gaming equipment. Consistently inform players of the rules and what is occurring as the game progresses. Provide information to guests about the property and the surrounding area amenities. Monitor the cleanliness and condition of each area according to designated standards.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call maintenance or an outside service company if machines require service.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!<br> At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.<br> Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.<br> This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.<br> Hospitality is a work of heart.<br> Join us and become a Heartist®.</p> <h4>Job description</h4> <p>We are seeking an experienced and results-driven Director of Sales & Marketing to lead the sales and marketing of a mid-scale hotel operation in 6th of October City, with a primary focus on corporate, leisure, MICE, and group business.<br> The Director of Sales & Marketing will be responsible for developing and executing comprehensive sales and marketing strategies to maximize revenue, occupancy, market share, and profitability throughout the year.<br> The successful candidate will have 5 years’ strong experience and knowledge in the same senior position, preferably in a city hotel, with an established understanding of corporate, leisure, travel agencies, tour operators, OTAs, and other key international source markets.</p> <h4>Key responsibilities</h4> <ul> <li>Develop and implement short-term and long-term sales and marketing strategies with a strong focus on all business segmentations.</li> <li>Analyze and assess sales and marketing production versus targets and take necessary measures and actions.</li> <li>Develop annual sales and marketing department budget and execute the sales programs and activities within it.</li> <li>Establish measurable sales targets, KPIs, and action plans for the sales and marketing team.</li> <li>Drive business with key business partners and continuously identify opportunities to expand the hotel's geographical market reach.</li> <li>Develop and maintain strong relationships with tour operators, corporate clients, travel agencies, wholesalers, group organizers, MICE partners, and other key partners.</li> <li>Identify and secure new group and individual partners while strengthening relationships with existing high-producing accounts.</li> <li>Develop specific commercial strategies for all business segmentation throughout the year.</li> <li>Conduct regular market research and competitor analysis to understand demand patterns, pricing, market positioning, and emerging opportunities.</li> <li>Monitor competitor hotels, market trends, group movements, and demand to recommend timely commercial actions.</li> <li>Work closely with revenue management to optimize pricing, inventory, length of stay, group allocation, market segmentation, and business mix.</li> <li>Evaluate group requests and business opportunities based on revenue potential, profitability, displacement, and overall hotel strategy.</li> <li>Develop and manage the annual sales and marketing budget and commercial action plan.</li> <li>Analyze the return on sales trips, international roadshows, trade events, marketing campaigns, and business development activities.</li> <li>Conduct regular sales missions and business development activities in domestic and international source markets.</li> <li>Represent the hotel at relevant exhibitions, travel trade events, workshops, roadshows, and networking opportunities.</li> <li>Maintain close relationships with key decision-makers and partners within the tourism sector in the region.</li> <li>Monitor account production, room nights, average rates, revenue contribution, conversion, and overall account performance.</li> <li>Identify underperforming accounts and markets and implement corrective commercial action plans.</li> <li>Develop strategies to increase direct and individual bookings alongside contracted group business.</li> <li>Work closely with revenue, reservations, front office, finance, and operations to ensure commercial commitments and group requirements are effectively delivered.</li> <li>Ensure contracts, rates, allocations, payment terms, and commercial agreements are properly managed and aligned with hotel objectives.</li> <li>Prepare regular commercial reports, forecasts, market intelligence, and performance analysis for hotel leadership.</li> <li>Lead, coach, motivate, and develop the sales and marketing team to maintain a strong performance and accountability culture.</li> <li>Ensure all sales and marketing activities comply with Accor brand standards, commercial guidelines, policies, and procedures.</li> <li>Recruit, select, train, and motivate sales and marketing department personnel to realize their potential and to develop individuals for advancement within Accor Hotels.</li> <li>In conjunction with the revenue manager and front office manager, maximize rooms inventory and catering space (where applicable), identify opportunities for focused sales programs and activities.</li> <li>Maintain the highest standards of professionalism, ethics, and attitude towards all hotel guests, clients, staff, and employees.</li> </ul> <h4>Key competencies</h4> <ul> <li>City hotel expertise especially in west Cairo.</li> <li>Corporate and leisure sales and marketing.</li> <li>Group and individual business development.</li> <li>Strategic commercial planning.</li> <li>Key account management.</li> <li>Revenue and profitability focus.</li> <li>Market intelligence and competitor analysis.</li> <li>Contract negotiation.</li> <li>Leadership and team development.</li> <li>International market development.</li> <li>Data-driven decision-making.</li> <li>Stakeholder and partner relationship management.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in business administration, marketing, hospitality management, or a related field.</li> <li>5 years’ experience in the same position in sales and marketing within the hospitality industry, preferably in Greater Cairo.</li> <li>Strong leadership capabilities to lead the sales and marketing team.</li> <li>Strong knowledge and experience in 6th of October City is highly preferred.</li> <li>Established understanding of corporate, leisure, MICE, OTAs, and group business.</li> <li>Strong knowledge of major domestic and international source markets.</li> <li>Demonstrated ability to generate and develop high-volume group and individual sales business.</li> <li>Strong understanding of hotel pricing, revenue management, contracting, forecasting, market segmentation, and distribution.</li> <li>Excellent commercial, negotiation, analytical, and financial skills.</li> <li>Strong leadership skills with proven experience in managing and developing sales and marketing teams.</li> <li>Ability to build and maintain long-term relationships with key accounts and business partners.</li> <li>Strong communication, presentation, and negotiation skills.</li> <li>Excellent command of English.</li> </ul> <h4>Additional information</h4> <p>You will grow quickly because of development opportunities that will take place with a collaborative team.<br> Our commitment to diversity and inclusion:<br> We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>

<p>Jadeer is hiring on behalf of one of our clients for the role of Telesales Representative (Medical Field). Our client is a fast-growing healthcare and medical tourism provider specializing in advanced cosmetic and restorative dental solutions for international patients. With a strong focus on innovation, patient experience and high-quality care, the company combines modern technology with personalized treatment plans to deliver world-class healthcare services.</p><p><strong>Job Title:</strong> Business Development Executive</p><p><strong>Responsibilities:</strong></p><ul><li>Communicate with international clients and support them throughout their customer journey</li><li>Build and maintain strong relationships with potential and existing customers</li><li>Identify business opportunities and support company growth initiatives</li><li>Follow up with leads and coordinate appointments and consultations</li><li>Deliver excellent customer service and ensure a positive client experience</li><li>Collaborate with internal teams to support smooth operations and client satisfaction</li><li>Achieve assigned KPIs and sales targets</li></ul><p><strong>Qualifications:</strong></p><ul><li>A fluent English speaker is a must</li><li>Fresh graduates to experienced professionals are welcome to apply</li><li>Previous experience in medical care, healthcare, or customer service is a plus</li><li>Graduates only</li><li>Strong communication and interpersonal skills</li><li>Sales-oriented mindset with the ability to build client relationships</li><li>Ability to work night shifts aligned with US time zones</li><li>Egyptians and non-Egyptians with valid work permission are welcome to apply</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A fluent English speaker is a must</li><li>Fresh graduates to experienced professionals are welcome to apply</li><li>Previous experience in medical care, healthcare, or customer service is a plus</li><li>Graduates only</li><li>Strong communication and interpersonal skills</li><li>Sales-oriented mindset with the ability to build client relationships</li><li>Ability to work night shifts aligned with US time zones</li><li>Egyptians and non-Egyptians with valid work permission are welcome to apply</li></ul>