Tourism manager Jobs

<p>As the IKEA Food Manager Assistant, you are responsible for overseeing the IKEA Restaurant & Café, SFM & Bistro, and co-workers restaurant as individual profit centers, driving profitability while ensuring customer satisfaction.</p><p>Key elements of success in this role include managing food service operations, attaining financial goals, and enhancing the overall IKEA store experience through food offerings that reflect Swedish culture.</p><p>You will work closely with the store manager to achieve set budget goals and customer satisfaction targets.</p><p>Your role extends to ensuring the health and safety of visitors and co-workers while maintaining compliance with local regulations.</p><p>Fostering a strong team and developing future leaders within the department are crucial responsibilities.</p><p>Moreover, sustainability remains at the forefront, demanding collaboration with stakeholders to integrate it across all food-related functions</p><br><p>Food Management Contribute actively to the development and implementation of a clear IKEA Food action plan using the store business plan and country business plan.</p><p>Ensure high-volume dishes are served that suit the taste of the local market.</p><p>Secure an irresistible food offer by providing an appealing range presentation.</p><p>Ensure the top-selling products are available and clearly communicated and displayed at all times.</p><p>Maximize sales through commercial and operational excellence by utilizing commercial opportunities and appropriate tools.</p><p>Ensure that the IKEA co-worker restaurant offers a range of nourishing meals in a pleasant environment.</p><p>Facilitate integration and implementation of sustainability by supporting functions with the right information and best practice solutions.</p><p>Financial Management Accountable for the profit and loss of the IKEA Restaurant & Caf, SFM & Bistro and co-workers restaurant.</p><p>Achieve budget goals set by the store manager.</p><p>Ensure IKEA Food financial results according to unit, national and global frames.</p><p>Explore and follow-up sustainability performance based on business plans and tools.</p><p>Document and evaluate initiatives and activities to promote continuous improvement.</p><p>Ensure compliance with global and national standards to secure a safe environment for customers and co-workers.</p><p>Customer Experience Ensure customer satisfaction goals are met as measured by IKEA Brand Capital and CSI.</p><p>Enhance the Swedish profile and style in the customer area to meet the diverse needs of visitors.</p><p>Act on insights from the local market potential to attract visitors.</p><p>Strengthen the IKEA brand by safeguarding a high-quality, safe, and inspirational customer experience.</p><p>Act as a member of the Commercial Management Team and proactively contribute to the store's business plan, commercial plan, and commercial calendar process.</p><p>Leadership and Development Lead and coach the store to optimize and develop the IKEA Retail Food business.</p><p>Recruit the team based on IKEA values and ensure training.</p><p>Empower, support, and coach co-workers to perform better and grow.</p><p>Develop successors to meet the succession needs of the IKEA store.</p><p>Create an environment where the IKEA culture is a strong and living reality, valuing diversity.</p><p>Ensure simple and straightforward internal communication and information flow</p><br><p>Leadership and team management skills.</p><p>Strong commercial and sales acumen.</p><p>Excellent communication and interpersonal skills.</p><p>Knowledge of sustainability practices in the food industry.</p><p>What Qualifies You For The Role: Higher education required. 5 to 7 years of experience in a vibrant food retail environment with a proven track record of managing and developing a team.</p><p>Advanced knowledge of food production and safety standards.</p><p>Capability to understand KPIs and drive departmental actions to affect results.</p><p>Demonstrated proficiency in English and strong communication skills.</p><p>Proficient in MS Office and computer usage.</p><p>Strong sales orientation and passion for food and people.</p><p>Proven leadership abilities with the capacity to motivate a diverse team</p><p><strong>Desired Candidate Profile</strong></p><p>Real Estate The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA.</p><p>With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p><p>From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p><p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p><p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>

<p><h4>Position summary</h4> <p>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.</p> <p>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones</p><p></p>

<p>What you will do on your journey with WebBeds. As a Contracts Manager, you will lead hotel contracting activity by building supplier partnerships, negotiating competitive agreements, and optimising the hotel product portfolio. You will play a key role in securing strong availability, commercial terms, and market positioning that support revenue growth and business performance. You will use market intelligence, supplier insights, and performance data to shape contracting strategies, identify commercial opportunities, and strengthen WebBeds competitive position. Working closely with pricing, revenue management, legal, finance, and regional teams, you will help deliver sustainable supplier agreements and measurable commercial outcomes. In this role you will:</p><strong>Key responsibilities</strong><ul><li><strong>Contract negotiation:</strong> Lead negotiations with hotel partners, global chains, and high-value suppliers to secure competitive terms, availability, and exclusive rates.</li><li><strong>Contract lifecycle management:</strong> Manage the end-to-end contracting process, including negotiation, drafting, execution, renewal, and ongoing contract administration.</li><li><strong>Supplier relationship management:</strong> Build and maintain long-term supplier relationships that support collaboration, performance, and revenue growth.</li><li><strong>Contracting strategy:</strong> Develop and implement contracting strategies that enhance inventory quality, strengthen market position, and support commercial objectives.</li><li><strong>Market analysis:</strong> Monitor market trends, pricing movements, competitor activity, and supplier behaviour to identify opportunities and adapt strategies.</li><li><strong>Inventory optimisation:</strong> Improve inventory performance by ensuring strong availability, dynamic pricing opportunities, and competitive market conditions.</li><li><strong>Revenue optimisation:</strong> Drive revenue growth and margin improvement through effective supplier negotiations, contract structuring, and commercial initiatives.</li><li><strong>Performance analysis:</strong> Analyse booking trends, supplier contribution, and performance metrics to refine contracting strategies and improve outcomes.</li><li><strong>Cross-functional collaboration:</strong> Work closely with pricing, revenue management, legal, finance, and regional teams to align contracting activity with business priorities.</li><li><strong>Compliance and systems accuracy:</strong> Ensure contracts meet legal, financial, and operational standards and are accurately maintained in internal systems.</li><li><strong>Market expansion:</strong> Identify new destination opportunities and onboard key properties to strengthen regional presence and portfolio coverage.</li><li><strong>Industry engagement:</strong> Attend trade shows, industry events, and supplier meetings as required to support relationship building and market development.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The skills we would love to see in your suitcase!</p><ul><li>Minimum 5+ years of experience in hotel contracting, supplier negotiations, or product management within the travel industry.</li><li>Bachelor s degree in Business, Hospitality Management, Travel and Tourism, or a related field.</li><li>Strong analytical and commercial skills, with knowledge of pricing, revenue management, and market dynamics.</li><li>Experience managing contract negotiations, supplier relationships, and large-scale contracting strategies.</li><li>Excellent communication, negotiation, and stakeholder management skills.</li><li>Strong planning, organisation, and problem-solving skills with the ability to manage multiple priorities effectively.</li><li>Fluent in English; Arabic is advantageous.</li><li>Willingness to travel as required for supplier meetings, industry events, and market expansion initiatives.</li></ul>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh and 9 km from Sharm El Sheikh.</p> <h4>Job description</h4> <ul> <li>Responsible to receive guests in any outlet and escort them to tables by standard way.</li> <li>Assigned to work in bars or restaurant.</li> <li>Inform customers about order alternatives and encourage the sales of targeted services.</li> <li>Deliver maximum service in each unit, keeping in line with service rules.</li> <li>Maintain any personal belongings of customers left in the workstation and hand such belongings over to supervisors.</li> <li>Comply with the departmental instructions and procedures published by the F&B Department.</li> <li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Comply with operational rules.</li> <li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li> <li>Attend the orientation training.</li> <li>Undergo two performance assessments each year.</li> <li>Strive to achieve 100% customer satisfaction.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: English is required.</li> <li>Courses and training: Vocational trainings and seminars.</li> <li>Computer literacy: Not required.</li> <li>Skills: Basic knowledge of the products and services in the related field.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Job Summary</span></p><br><br><p><span>The Hotel Second Level Specialist plays a dual customer-facing and supplier-facing role, serving as the operational bridge between customers, hotel partners, and internal teams. This role is responsible for resolving booking-related issues, managing customer communications, coordinating with suppliers, acting as a support desk for CS teams, and driving operational improvements and overall customer experience. The specialist supports a range of Ops initiatives focused on improving service quality, streamlining processes, and ensuring timely, effective resolutions across the customer journey.</span></p><br><br><p><span><strong>Key Responsibilities (Customer-Facing role)</strong></span></p><br><br><p><span>1. Serve as the primary point of contact for customers across calls, emails, and offline channels, delivering timely, professional, and customer-centric support.</span><br><span>2. Manage the end-to-end lifecycle of hotel bookings, including, pre-confirmation, post-confirmations, modifications, cancellations, refunds, and issue resolution.</span><br><span>3. Own operational communication for high-value and sensitive bookings, providing proactive updates to customers and internal stakeholders.</span><br><span>4. Investigate and resolve booking, payment, and travel-related issues by collaborating with customers, suppliers, payments, finance and internal teams to achieve the best possible outcomes.</span><br><span>5. Manage operational queues and shared inboxes, ensuring SLAs are met while maintaining high standards of quality and responsiveness.</span><br><span>6. Interact with hotels and third-party suppliers to resolve booking discrepancies, operational escalations, and service failures.</span><br><span>7. Work closely with Contracting, Business Development, Product, Finance, Product, and CS teams to manage relocations, book-outs, guest complaints, and other operational initiatives.</span><br><span>8. Identify recurring operational pain points, supplier performance &amp; APIs issues, customer trends, and contribute to process improvements that enhance the overall customer experience, be able to own a task and fully manage it.</span><br><span>9. Support broader operational projects; reviewing customers refunds, chargebacks on bookings, and continuous improvement initiatives aimed at increasing efficiency, strengthening supplier collaboration, and delivering a seamless end-to-end customer journey.</span></p><br><br><p><span><strong>General</strong></span></p><br><br><p><span>1. Attend training and departmental meetings as required.</span><br><span>2. Contribute to team targets and operational KPIs.</span><br><span>3. Ensure tasks are completed accurately and on time.</span></p><br><br><p><span><strong>Requirements</strong></span></p><br><br><p><span>1. Education: Bachelor’s degree in Tourism Studies, Hospitality Management, Business, or equivalent.</span><br><span>2. Languages: Fluency in English is a must; additional languages are an advantage.</span><br><span>3. Experience: 1–3 years in hotel reservations, OTA/TA/wholesale operations, or customer service.</span><br><span>4. Skills: Business English, professional email writing, and detail orientation in bookings, task ownership, multi-tasking, basic use of AI tools.</span><br><span>5. Strong communication and interpersonal skills.</span><br><span>6. Customer service orientation and problem-solving ability.</span></p><br><br><p><span>7. Agility and flexibility in handling multiple priorities.</span></p><br><br><p><span>8. Ability to collaborate effectively in a team environment.</span></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join a leading and well-established fast-food brand in Saudi Arabia, recognized for delivering high-quality dining experiences across the Kingdom.</p><br><p>As an <strong>Executive Pastry Chef</strong>, who is leading our pastry department, specializing in contemporary and traditional Asian pastries and desserts. The ideal candidate will combine mastery of classic pastry techniques with deep expertise in Asian flavor profiles, ingredients, and presentation styles (including but not limited to Japanese, French-Asian fusion, Taiwanese, Hong Kong, and Southeast Asian desserts).</p><br><strong>Key Accountabilities</strong><ul><li>Design and create innovative, seasonal, and visually appealing pastry menus for all outlets and events.</li><li>Stay current with pastry trends, techniques, and emerging culinary innovations to bring fresh ideas.</li><li>Ensure all pastry products meet the standards for taste, presentation, and consistency.</li><li>Oversee the storage, handling, and presentation of pastry items to ensure food safety and hygiene protocols are strictly followed.</li><li>Conduct regular quality checks to maintain high standards in every aspect of pastry production.</li><li>Manage the pastry department’s budget, ensuring efficient use of resources and controlling food costs without compromising quality.</li><li>Monitor inventory, ordering, and procurement of pastry ingredients and equipment to maintain adequate stock levels.</li><li>Analyze sales reports and forecast demand to ensure the correct quantity of products is prepared.</li><li>Lead, train, and motivate the pastry team, ensuring high performance and adherence to quality standards.</li><li>Develop and execute training programs to enhance the skills of pastry chefs and kitchen staff.</li><li>Schedule, supervise, and evaluate team members to ensure smooth kitchen operations.</li><li>Consistently deliver exceptional pastry experiences that exceed guest expectations, ensuring that all offerings reflect the standards of the company.</li><li>Enforce and adhere to strict health and safety regulations in the kitchen.</li><li>Ensure cleanliness and organization of the pastry kitchen to comply with all sanitation standards and regulations.</li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We Are Looking For: <br></strong></p><br><ul><li>Bachelor’s degree in <strong>Hospitality, Tourism, or a related field</strong>.</li><li>Minimum of 5–10 years of professional pastry experience, with at least 3–4 years in a leadership role (Executive Pastry Chef, Head Pastry Chef, or Pastry Sous Chef) within high-end restaurants, luxury hotels, or specialized premium Asian bakeries.</li><li>Exceptional grasp of food costing, inventory control, kitchen operations, P&amp;amp;L analysis and high-volume supply chain logistics.</li><li>Proven, deep expertise in Asian pastry techniques (e.g., mochi making, laminated doughs for Asian breads, delicate sponge cakes, chiffon techniques, and modern Asian-French fusion presentation).</li><li>Mastery of avant-garde pastry techniques, chocolate work, sugar work, and high-volume production logistics.</li><li>A collaborative mentor who thrives under pressure, possesses excellent communication skills, and fosters a positive kitchen culture.</li><li>Culinary arts degree or professional pastry certification is highly preferred. </li><li>Fluent in <strong>English.</strong></li></ul> </div>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor closed circuit televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p> <p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor closed circuit televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p> <p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

Company Description White Shark Travel & Tourism L. L. C. is a growing travel and tourism company that focuses on providing tailored travel experiences and high-quality customer service. The company offers a range of services, including holiday packages, tours, and travel arrangements designed to meet diverse client needs. White Shark Travel & Tourism L. L. C. values professionalism, integrity, and strong client relationships as core elements of its business. Team members are encouraged to contribute ideas, support customers, and help expand the company’s presence in the travel and tourism market. Role Description This full-time on-site Sales Executive role is based in Nasr City. The Sales Executive will actively promote travel packages and services, respond to inquiries, and provide detailed information to prospective and existing clients. Daily tasks include meeting or calling clients, preparing quotations and proposals, following up on leads, and closing sales to achieve individual and team targets. The role also involves maintaining accurate records of customer interactions, coordinating with operations and customer service teams to ensure smooth delivery of services, and participating in promotional activities or events. The Sales Executive is expected to build long-term client relationships, stay informed about market trends and competitor offerings, and represent the company in a professional manner. Qualifications Strong sales and negotiation abilities, with a proven capacity to meet or exceed targets. Excellent communication and interpersonal skills for engaging with diverse clients and colleagues. Customer service orientation and problem-solving skills to manage inquiries and resolve issues effectively. Basic knowledge of travel and tourism services, with the ability to learn product details and market trends quickly. Proficiency in using office software and CRM or sales tracking tools to manage leads and client information. Ability to work on-site in Nasr City, manage time effectively, and handle multiple tasks in a fast-paced environment. Previous experience in sales, particularly in travel, tourism, or hospitality, is an advantage. Relevant diploma or bachelor’s degree in Business, Marketing, Tourism, or a related field is preferred. Professional attitude, reliability, and willingness to collaborate within a team-oriented environment.

Company Description Our tourism company specializes in delivering memorable travel experiences and high-quality services to visitors from diverse backgrounds. Based in Hurghada, we focus on showcasing the local culture, natural attractions, and hospitality through well-organized tours and packages. The organization values collaborative teamwork, reliable customer service, and continuous improvement in its offerings. Team members have the opportunity to work in a dynamic environment that supports professional growth and engagement with international guests. Role Description The Marketing Department Specialist is a full-time, on-site role based in Hurghada. This role involves supporting the development and execution of marketing campaigns, coordinating with sales and operations to promote tourism packages, and conducting market research to identify trends and customer preferences. The specialist prepares marketing materials, manages social media and other digital channels, and monitors campaign performance to optimize results. Daily tasks include communicating with internal teams and external partners, supporting customer engagement initiatives, and maintaining accurate records of marketing activities and budgets. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with guests, partners, and internal teams. Candidates should possess Market Research and Marketing Strategy skills to analyze trends and develop effective promotional campaigns. Candidates should possess Sales and basic Marketing skills to support lead generation, upselling, and cross-selling of tourism services. Candidates should have proficiency in using office and digital tools (e.g., MS Office, social media platforms), with good organizational and time management abilities. Candidates should have a relevant educational background in Marketing, Business, Tourism, or a related field, and prior experience in tourism or hospitality is an advantage. Candidates should demonstrate a strong attention to detail, the ability to work collaboratively on-site in Hurghada, and a customer-focused mindset.

Company Description Travitell Egypt is a travel and tourism company that serves both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as incoming tourism for visitors and outgoing tourism for travelers exploring international destinations. Travitell Egypt focuses on delivering tailored travel experiences, including trip planning, tour packages, and related travel services. Team members work closely with clients to ensure efficient, reliable, and enjoyable travel arrangements that meet diverse preferences and budgets. Role Description The Sales and Marketing Specialist is a full-time, on-site role based in Heliopolis. This role involves promoting the company’s travel services, developing and managing sales pipelines, and building relationships with corporate and individual clients. Daily responsibilities include identifying new business opportunities, preparing and presenting travel offers, coordinating with operations to ensure service delivery, and following up with clients to maintain satisfaction and encourage repeat business. The specialist will support marketing campaigns, contribute to online and offline promotional activities, and assist in training team members on sales techniques and product offerings. The role requires close collaboration with internal teams to achieve sales targets and strengthen Travitell Egypt’s market presence. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and internal teams. Candidates should possess Sales and Sales Management skills to generate leads, close deals, and manage client accounts. Candidates should possess Training skills to support the development of colleagues and share best practices in sales and customer engagement. Experience in the travel and tourism industry, especially in domestic, incoming, or outgoing tourism, is highly beneficial. Ability to work on-site in Heliopolis, manage multiple priorities, and meet sales targets in a fast-paced environment. Proficiency in basic office software and familiarity with CRM tools or sales tracking systems is an advantage. Good command of English and Arabic, both written and spoken, is preferred. A relevant diploma or bachelor’s degree in Business, Marketing, Tourism, or a related field is desirable.

Company Description Travitell Egypt is a travel and tourism company serving the needs of both corporate and individual travelers. The company provides comprehensive tour and travel solutions, including trip planning, bookings, and tailored itineraries. Travitell Egypt specializes in domestic tourism within Egypt, incoming tourism for visitors from abroad, and outgoing tourism for travelers exploring international destinations. The team is focused on delivering reliable service, personalized travel experiences, and strong support for business clients. Role Description The Corporate Sales Executive & Event Coordinator – B2B Sales is a full-time, on-site role based in Heliopolis. This position is responsible for identifying and developing corporate client accounts, managing B2B sales pipelines, and building long-term relationships with business partners. Daily activities include preparing and presenting travel and event proposals, negotiating contracts and rates, and coordinating corporate events, conferences, and incentive trips. The role involves working closely with internal operations to ensure accurate bookings, smooth event execution, and high-quality service delivery. The Corporate Sales Executive & Event Coordinator will also monitor market trends, participate in networking activities, and provide regular sales reports and forecasts. Qualifications Experience in B2B corporate sales, account management, and client relationship development within travel, tourism, or hospitality. Skills in event planning, logistics coordination, and managing corporate events, conferences, and group travel programs. Strong communication, presentation, and negotiation skills, with the ability to influence decision-makers and close deals. Organizational and time-management skills, including the ability to handle multiple projects, prioritize tasks, and meet deadlines. Comfort with using CRM tools, office productivity software, and online travel platforms to manage sales activities and bookings. Knowledge of domestic, incoming, and outgoing tourism services and packages is highly beneficial. Bachelor’s degree in Business, Marketing, Tourism, Hospitality, or a related field, or equivalent professional experience. Ability to work on-site in Heliopolis, collaborate with cross-functional teams, and adapt to a fast-paced environment. Proficiency in English and Arabic, both written and spoken, is preferred.

<p><h4>Position summary</h4> <p>Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to sales executives based on line rotation. Create spreadsheets to organize information related to sales and marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review</p><p></p>

<p><h4>Company description</h4> <p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and Spa, offers a wonderful experience that can cater perfectly for all tastes.</p> <br> <h4>Job description</h4> <p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p> <ul> <li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li> <li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li> <li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li> <li>Maintain detailed guest records and documentation using property management systems</li> <li>Assist in organizing guest activities, excursions, and special events</li> <li>Provide cultural orientation and local information to international guests</li> <li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li> <li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li> <li>Ensure compliance with company policies and hospitality standards</li> <li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li> <li>Perform other duties as assigned to support overall guest satisfaction objectives</li> </ul> <br> <h4>Qualifications</h4> <ul> <li>Fluent proficiency in German and French (written and verbal); English proficiency required</li> <li>Proven experience in guest relations, customer service, or hospitality industry</li> <li>Excellent interpersonal and communication skills</li> <li>Strong organizational and time management abilities</li> <li>Problem-solving mindset with the ability to handle challenging situations calmly</li> <li>Cultural awareness and sensitivity to diverse guest backgrounds</li> <li>Proficiency with guest management systems and Microsoft Office applications</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Professional demeanor with a friendly and empathetic approach</li> <li>Flexibility to work varied shifts, including weekends and holidays as required</li> <li>Preferred: Previous experience in a resort or hotel setting</li> <li>Preferred: Experience with multilingual guest services</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p> <h4>Job description</h4> <p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p> <ul> <li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li> <li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li> <li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li> <li>Maintain detailed guest records and documentation using property management systems</li> <li>Assist in organizing guest activities, excursions, and special events</li> <li>Provide cultural orientation and local information to international guests</li> <li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li> <li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li> <li>Ensure compliance with company policies and hospitality standards</li> <li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li> <li>Perform other duties as assigned to support overall guest satisfaction objectives</li> </ul> <h4>Qualifications</h4> <ul> <li>Fluent proficiency in German and French (written and verbal); English proficiency required</li> <li>Proven experience in guest relations, customer service, or hospitality industry</li> <li>Excellent interpersonal and communication skills</li> <li>Strong organizational and time management abilities</li> <li>Problem-solving mindset with the ability to handle challenging situations calmly</li> <li>Cultural awareness and sensitivity to diverse guest backgrounds</li> <li>Proficiency with guest management systems and Microsoft Office applications</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Professional demeanor with a friendly and empathetic approach</li> <li>Flexibility to work varied shifts, including weekends and holidays as required</li> <li>Preferred: Previous experience in a resort or hotel setting</li> <li>Preferred: Experience with multilingual guest services</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.</p> <p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p> <p>This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p><strong>Designation / Title:</strong> Sales Manager<br> <strong>Reporting to:</strong> Director of Sales<br> <strong>Location:</strong> Cairo - 6th of October<br> <strong>Job objective:</strong> Lead the corporate sales function, drive revenue growth, manage customer relationships, guide the sales team, and achieve market share targets. Willingness to travel extensively is required.</p> <h4>Key responsibilities</h4> <p>The job encompasses but is not limited to the following roles and responsibilities:</p> <ul> <li>Manage and develop existing customer relationships, sales leads, and projects.</li> <li>Create and implement a sales development plan for the relevant geographic area and generate new business.</li> <li>Coordinate with the sales team on a regular basis.</li> <li>Update all sales activities in the company CRM system in a timely and accurate manner.</li> <li>Identify new market opportunities and expand the customer base in the assigned region.</li> <li>Conduct market research to understand competitor activities, industry trends, and customer requirements.</li> <li>Ensure high customer satisfaction through timely communication, support, and resolution of queries.</li> <li>Prepare sales forecasts, reports, and performance metrics for management review.</li> <li>Participate in exhibitions, industry events, and customer visits to enhance brand visibility.</li> <li>Collaborate with technical teams to provide product demonstrations and application support where required.</li> </ul> <h4>Years of experience</h4> <p>2+ years of experience in the same position in hotel sales.</p> <h4>Qualifications</h4> <p><strong>Qualification:</strong> Bachelor's degree in hospitality or similar related to sales.</p> <h4>Competencies</h4> <p><strong>Technical:</strong></p> <ul> <li>Strong technical knowledge of hotel field (corporate & leisure).</li> <li>Deep understanding of city hotels sales business.</li> <li>Ability to evaluate KPIs and market trends accurately.</li> <li>Expertise in techno-commercial negotiation and sales strategy.</li> <li>Proficiency in CRM and sales reporting tools.</li> </ul> <p><strong>Behavioral:</strong></p> <ul> <li>Excellent leadership and team-management skills.</li> <li>Strong communication and presentation abilities.</li> <li>Ability to react quickly and provide effective solutions.</li> <li>High customer-orientation and relationship-building capability.</li> </ul> <h4>Additional information</h4> <p>You will grow quickly because of development chances that will take place with a cooperative team.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Accor Hotels & Resorts</p> <p>We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.</p> <h4>Job description</h4> <h4>Administrative and coordination</h4> <ul> <li>Manage the General Manager’s diary to coordinate meetings/appointments, and to ensure smooth running of such meetings</li> <li>Screen/handle telephone calls, appointments, mails and emails and take action accordingly</li> <li>Take minutes at the Executive Committee Meeting</li> <li>Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager</li> <li>Prepare and manage correspondences with internal and external parties for General Manager’s signature</li> <li>Attend to requests from divisional, corporate or owners offices and facilitate it accordingly</li> <li>Attend to residents/patrons’ special requests or complaints that are directed to the General Manager</li> <li>Coordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly</li> <li>Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc.</li> <li>Maintain systematic up-to-date filing and tracing systems</li> <li>Maintain and update Executive Committee and Department Heads’ personal files kept in the General Manager’s office</li> <li>Maintain and update Executive Committee and Department Heads’ leave record</li> <li>Maintain and update ‘Manager-On-Duty’ schedule</li> <li>Prepare monthly financial data reports</li> <li>Maintain confidentiality of sensitive matters/issues</li> <li>Manage and upkeep the functionality and cleanliness of the office</li> <li>Ensure adequate stock of office stationery</li> <li>Maintain a high level of professionalism and project a positive image of the organization.</li> </ul> <h4>Other responsibilities</h4> <ul> <li>Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features</li> <li>Be fully conversant with hotel fire & life safety/emergency procedures</li> <li>Attend all briefings, meetings and trainings as assigned by management</li> <li>Maintain a high standard of personal appearance and hygiene at all times</li> <li>Perform other reasonable duties assigned by the management</li> </ul> <h4>Qualifications</h4> <h4>Knowledge and experience</h4> <ul> <li>Diploma education</li> <li>Minimum 8 years of secretarial experience with at least 5 years serving the senior management level</li> <li>Excellent reading, writing and oral proficiency in English language</li> <li>Good working knowledge of MS Excel, Word, & PowerPoint</li> </ul> <h4>Competencies</h4> <ul> <li>Good communication and customer contact skills</li> <li>Service oriented with an eye for details</li> <li>Ability to work effectively and contribute in a team</li> <li>Self-motivated and energetic</li> <li>Well-presented and professionally groomed at all times</li> </ul> <h4>Additional information</h4> <ul> <li>At least 2 years of experience in the same position in five-star hotels and international hotel chains</li> <li>Must have spent at least 3 years in the same job in an international hotel chain</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role</h4> <p><strong>Reservations Agent | Four Seasons Resort Sharm El Sheikh</strong></p> <p>At Four Seasons Resort Sharm El Sheikh, our Reservations Agents play a vital role in creating exceptional guest experiences from the very first interaction. This position is responsible for handling reservation inquiries with professionalism and efficiency, maximizing revenue opportunities, and ensuring every guest receives personalized service that reflects the legendary hospitality standards of Four Seasons.</p> <h4>What you will do</h4> <ul> <li>Handle all reservation inquiries via phone, email, travel partners, and online channels in a professional and timely manner.</li> <li>Accurately process new bookings, amendments, cancellations, and special requests in the property management system.</li> <li>Maximize room revenue by promoting room upgrades, resort experiences, and additional services whenever appropriate.</li> <li>Ensure all guest preferences, special occasions, and important stay details are recorded and communicated to relevant departments.</li> <li>Maintain a thorough knowledge of room types, rates, packages, resort facilities, and seasonal promotions.</li> <li>Build strong relationships with guests, travel advisors, and business partners while delivering exceptional service aligned with Four Seasons standards.</li> <li>Monitor room inventory and availability to optimize occupancy and revenue opportunities.</li> <li>Follow up on guest and travel partner requests to ensure all inquiries are resolved efficiently and accurately.</li> <li>Collaborate closely with Revenue Management, Front Office, Sales, and other departments to ensure a seamless guest journey.</li> <li>Consistently achieve quality, productivity, and service excellence targets while contributing to the overall success of the Reservations team.</li> </ul> <h4>What you bring</h4> <ul> <li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li> <li>Previous experience in Reservations, Front Office, Guest Services, or a similar customer-facing role within a luxury hotel environment.</li> <li>Excellent verbal and written communication skills in English; additional languages are considered an advantage.</li> <li>Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.</li> <li>Proficiency in hotel reservation systems (preferably Opera) and Microsoft Office applications, with a commitment to delivering exceptional guest service.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Employee discount for stays at any Four Seasons worldwide</li> <li>Complimentary dry cleaning for employee uniforms</li> <li>Complimentary employee meals</li> </ul> <h4>Schedule & hours:</h4> <ul> <li>Full time (8hrs)</li> </ul></p><p></p>

Company Description Travitell Egypt is a travel and tourism company serving both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as incoming tourism for international visitors and outgoing tourism for travelers exploring destinations abroad. Travitell Egypt focuses on providing tailored travel packages and services that meet diverse client needs, from business trips to leisure vacations. The team works to deliver reliable, customer-focused travel experiences and build long-term relationships with partners and travelers. Role Description The Sales Account Executive is a full-time, on-site role based in Heliopolis, responsible for developing and managing a portfolio of travel clients. Day-to-day tasks include identifying and qualifying new leads, presenting travel offerings, preparing proposals, and closing sales with corporate and individual customers. The role involves managing existing accounts, handling inquiries, coordinating with operations to ensure accurate bookings, and providing ongoing customer support before and after travel. The Sales Account Executive also nurtures strong client relationships, gathers feedback, and collaborates with internal teams to optimize services and meet revenue targets. Qualifications Candidates should possess strong Lead Generation skills, including prospecting, pipeline management, and opportunity qualification. Candidates should possess solid Account Management skills, including account planning, negotiation, and retention strategies. Candidates should possess excellent Communication skills, both verbal and written, with the ability to present services clearly and professionally. Candidates should possess effective Relationship Building skills, including networking, stakeholder management, and trust-building with diverse clients. Candidates should possess high-quality Customer Service skills, including responsiveness, problem-solving, and handling customer concerns with care. Previous experience in travel, tourism, or hospitality sales is highly beneficial. Strong organizational and time management abilities, with attention to detail in proposals and bookings. Comfort with using CRM tools and basic office software to track leads, accounts, and sales activities. Ability to work on-site in Heliopolis and collaborate effectively with cross-functional teams. Relevant educational background in Business, Tourism, Hospitality, or a related field is preferred.