Store Keeper Jobs in Egypt

<p><h4>Deloitte Innovation Hub | Senior Cloud & DevOps Engineer, Cairo, Egypt</h4> <p>Connect to your career at Deloitte</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong>, and <strong>Cyber</strong>. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation, and deployment for AWS, GCP, and Azure</li> <li>Build and innovate to replace large-scale manual operating processes with scripts and applications</li> <li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, and Azure</li> <li>Develop infrastructure as code and testable infrastructure in AWS, GCP, and Azure</li> <li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better value chain monitoring and chain testing</li> <li>Drive analysis, design, and development of automation tools for configuration, provisioning, deployment, development, and operational tasks</li> <li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context</li> <li>Design automated systems management solutions with self-repair and healing as the goal</li> <li>Focus on reducing technical lead time for infrastructure and network for all DevOps teams</li> <li>Provide huge positive customer impact by reducing downtime and costs</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>3+ years’ experience with cloud hyperscalers such as GCP, AWS, or Azure</li> <li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation)</li> <li>Confident with key DevOps practices - CI/CD, IaaS, containerization, and deployment pipelines</li> <li>Provide expertise in one or more of the following areas: Sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management</li> <li>Experience with Python, Bash, or Go scripting</li> <li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting</li> <li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees</li> <li>Able to design and build frameworks or toolsets to be reused by the wider engineering community</li> <li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.)</li> <li>Experience with data streaming technologies</li> <li>Experience of agile methodologies and associated toolsets and code repositories</li> <li>Strong collaboration and stakeholder engagement skills</li> <li>Self-motivated and organised person</li> <li>High level of attention to detail, the ability to think architecturally at the big picture and able to translate this into practical implementation</li> </ul> <h4>Desirable</h4> <ul> <li>Cloud certified with experience</li> <li>Required strong technical skills and demonstrated experience in each of the following areas:</li> <li>Excellent communication (written and oral) and interpersonal skills</li> <li>Deliver right solution architecture, automation, and technology choices starting from experimentation and proof of concept phases of new analytical models</li> <li>Demonstrated teamwork and collaboration in a professional setting</li> <li>Flexible and willingness to work on different projects and programming</li> </ul> <h4>Connect to your service line - Consulting</h4> <p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology and Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p> <p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p> <ul> <li>Decide the best course of action to detect, investigate, and respond to threats.</li> <li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li> <li>Support research activities to continually maintain the edge in cybersecurity practices.</li> <li>Serve as point of escalation for the junior architects.</li> <li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li> <li>Actively seek to improve and develop new content based upon observed security activity.</li> <li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li> <li>Develop positive working relationships with Deloitte and client teams.</li> <li>Involvement in the determination of support contract development and renewals.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need to match the following criteria:</p> <ul> <li>3+ years of relevant experience in cybersecurity.</li> <li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li> <li>Experience working within Agile, DevOps, or Kanban delivery models.</li> <li>Experience working with architecture frameworks, ideally TOGAF.</li> <li>Experience in developing HLD & LLD documents for security solutions.</li> <li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li> <li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li> <li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li> <li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li> </ul> <p>The following attributes are essential:</p> <ul> <li>A willingness to work as part of a diverse team.</li> <li>A commitment to continuous improvement and lifelong learning.</li> <li>A passion for technology and a drive to deliver secure, high-quality solutions.</li> <li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to work effectively in a fast-paced and dynamic environment.</li> <li>Proactive and self-motivated with a keen attention to detail.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p> <p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p> <ul> <li>Decide the best course of action to detect, investigate, and respond to threats.</li> <li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li> <li>Support research activities to continually maintain the edge in cybersecurity practices.</li> <li>Serve as point of escalation for the junior architects.</li> <li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li> <li>Actively seek to improve and develop new content based upon observed security activity.</li> <li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li> <li>Develop positive working relationships with Deloitte and client teams.</li> <li>Involvement in the determination of support contract development and renewals.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need to match the following criteria:</p> <ul> <li>3+ years of relevant experience in cybersecurity.</li> <li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li> <li>Experience working within Agile, DevOps, or Kanban delivery models.</li> <li>Experience working with architecture frameworks, ideally TOGAF.</li> <li>Experience in developing HLD & LLD documents for security solutions.</li> <li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li> <li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li> <li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li> <li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li> </ul> <p>The following attributes are essential:</p> <ul> <li>A willingness to work as part of a diverse team.</li> <li>A commitment to continuous improvement and lifelong learning.</li> <li>A passion for technology and a drive to deliver secure, high-quality solutions.</li> <li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to work effectively in a fast-paced and dynamic environment.</li> <li>Proactive and self-motivated with a keen attention to detail.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, &nbsp;where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The mission of the Patient Care Country Expert is to deliver a seamless, positive experience for customers across multiple communication channels. Dedicated to efficiently resolving service requests and incidents, the Patient Care Advisor ensures proper classification, assignment, tracking, documentation, and follow-up to guarantee a satisfactory resolution.</p><br><p>By driving customer satisfaction through key performance indicators, the Patient Care Country Expert supports the leader with the internal and external teams to offer robust technical and medical support, manages adverse events and product complaints with high-quality customer service, and adheres to organizational, client, and regulatory guidelines. Committed to continuous development through necessary training, tools, and resources, the Patient Care Country Expert consistently delivers value to the team while operating with a global perspective and leveraging best practices.</p><br><p>The Patient Care Country Expert is reporting to the Customer Care Team Manager or other Customer Care Leader and is responsible for the technical, analytical and operational support of the area and coordinating country related topics. She/He could assist the leader in people management daily tasks and take over deputy functions in case of leader absence. Additionally is providing excellent customer front-line assistance through a variety of channels and technology to patients and customers related to Products and Digital Solutions commercialized by Roche, understanding their needs and following all the systems and procedures established.</p><br><p><b>Key Accountabilities:</b></p><br><ul><li><b>&nbsp;Leadership and Team Support</b></li></ul><ul><li>Provide constructive feedback and coaching on technical and behavioral issues in partnership with the advisor’s leader or Supplier Operations Manager;</li><li>Inspire and motivate the team by leading by example;</li><li>Support leaders in quality-related topics and audit preparation;</li><li>Assist in the recruitment process, including interviewing and initial candidate selection with People &amp; Culture (P&amp;C);</li><li>Proactively support leaders in specific country-related topics, including country meetings, operational process implementation, and task distribution among advisors;</li><li>In the leader’s absence, ensure the efficient running of daily operations;</li><li>Communicate operational topics to the team and provide necessary follow-ups;</li><li>Manage administrative team tasks such as holiday requests and absences.</li></ul><ul><li><b>Country-Specific Expertise</b></li></ul><ul><li>Act as the first point of contact for country-specific questions, escalating requests to leaders when necessary;</li><li>Monitor and analyze KPIs, ensuring country procedures are correctly applied and identifying training needs;</li><li>Provide training on country-specific topics and procedures to new advisors, and offer refresh training as needed;</li><li>Maintain and update the knowledge base on country-related topics, informing advisors accordingly;</li><li>Take ownership of adapting global processes to local markets by staying up-to-date with changing regulations and legal frameworks;</li><li>Proactively propose improvements to existing workflows based on country-specific knowledge and insights.</li></ul><ul><li><b>Customer Interaction and Support</b></li></ul><ul><li>Handle escalated customer interactions and provide exemplary solutions;</li><li>Address complex technical and marketing-oriented customer requests via phone and in writing;</li><li>Process complaints in alignment with internal quality guidelines and regulatory provisions;</li><li>Work with inbound workflow objects and manage customer-specific data in the CRM system in real-time.</li></ul><ul><li><b>&nbsp;Continuous Improvement and Knowledge Management</b></li></ul><ul><li>Assist in coordinating continuous improvement plans and conducting deep dive analysis of customer feedback;</li><li>Create, modify, and keep the data basis updated for the customer experience organization;</li><li>Act as a coach or mentor for technical and process-related topics for the members;</li><li>Serve as the primary point of contact for knowledge transfer during new demand transitions;</li><li>Work closely with the Trainer and QA Team and Leadership to foster a knowledge-sharing culture by organizing regular knowledge transfer workshops and webinars;</li><li>Lead efforts to develop and maintain documentation on best practices, ensuring the team stays aligned with industry trends and internal benchmarks.</li><li>Process Improvement and Technical Expertise</li><li>Actively participate in process improvement, innovation, and resolution of complex technical issues;</li></ul><ul><li>Support service review data analytics and proactively communicate with stakeholders about changes and potential issues;</li><li>Develop and help establish training modules for continuous learning.</li></ul><p><b>Key skills:</b></p><br><ul><li>Fluent in corresponding supported country language needed ( Arabic ) and English; any other relevant language is a plus;</li><li>Consolidated knowledge of Products and Digital Solutions commercialized by Roche preferred;</li><li>&nbsp; Role model in IT navigation skills – fast learner in new technologies;</li><li>Role model in listening and communication skills;</li><li>Understands what motivates people to perform at their best;</li><li>Is inspirational and helps creating a motivated team, through feedback and recognition;</li><li>Can clearly convey objectives &amp; expectations to other team members;</li><li>Understands a broader business perspective and stands behind decisions that have been made;</li><li>Has shown over the years a proactive attitude and genuine interest in leading people suggesting improvements, active participation in meetings, creating a positive team spirit, giving constructive feedback to peers and management;</li><li>Analytical and experience with KPI and building reports;</li><li>Excellent customer orientation and service mindset;</li><li>Bachelor degree or equivalent professional experience will be a plus, minimum of 3-5 years of experience in customer care or similar professional work environment;</li><li>Works with autonomy and flexibility, always with a team work attitude;</li><li>Multi-tasking, agile skills and flexible to adapt to changes;</li><li>Contributes with a positive spirit to a pleasant working environment;</li><li>Always willing to learn and grow with an attitude to go beyond (in a humble manner);</li><li>Proven ability to make quick and effective independent decisions;</li><li>Ability to develop deep product and/or service knowledge;</li><li>Engagement with our customer care organization and open to continuous improvement and learning;</li><li>Schedule flexibility required. May be assigned a schedule that includes evenings, nights, weekends, and/or holidays.</li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a content-driven organization that leverages podcasting, digital media, and audience engagement to build authority, educate listeners, and grow its brand presence. As podcast content continues to play a critical role in the organization's marketing and thought leadership efforts, they are seeking a Podcast Production Coordinator to manage the entire podcast production lifecycle from guest outreach and episode planning through editing, publishing, and performance reporting. This role combines podcast operations, content production, audio/video editing, guest management, and audience growth support. Role Overview The Podcast Production Coordinator will be responsible for owning the end-to-end podcast production process, including pre-production planning, guest coordination, recording support, post-production editing, content distribution, and analytics reporting. The Podcast Production Coordinator will work closely with leadership, guests, designers, and content stakeholders to ensure every episode is professionally produced, delivered on schedule, and optimized for audience engagement. This role is ideal for a highly organized production professional who enjoys operating independently while balancing content strategy, technical production, and project management responsibilities. Location Fully Remote | 9:00 AM - 5:00 PM CST Key Responsibilities Pre-Production &amp; Episode Planning Participate in episode planning and kickoff meetings. Research guest backgrounds, industries, and recent work. Develop episode titles and editorial angles. Conduct pre-interview preparation calls with guests. Maintain and update AI prompt templates used within production workflows. Pitch episode concepts and guest recommendations. Send guest confirmation emails and preparation materials before recordings. Guest Management &amp; Communications Manage guest outreach and booking communications. Vet guest inquiries against show requirements and audience fit. Coordinate scheduling logistics and recording preparation. Notify guests and stakeholder contacts regarding recording schedules. Maintain professional communication throughout the guest experience. Send post-recording follow-up communications and gifts. Recording &amp; Production Support Welcome guests and prepare them for recording sessions. Conduct audio and video quality checks before recording. Support recording sessions through note-taking and production assistance. Manage screen sharing and recording logistics. Capture real-time show notes and production details. Troubleshoot technical issues during live recording sessions. Audio &amp; Video Post-Production Download, organize, and label raw recording files. Perform audio cleanup, repair, and enhancement. Mix and master podcast audio for distribution. Edit full-length podcast episodes. Record and integrate episode introductions. Export final episodes in required formats. Maintain production quality standards across all content. Social Media &amp; Content Repurposing Identify highlight-worthy moments from podcast episodes. Create short-form video clips optimized for social media platforms. Edit content for audience engagement and platform-specific requirements. Source supporting visuals, b-roll, images, and media assets. Add captions and accessibility enhancements to content. Coordinate creative asset development with design resources. Distribution &amp; Content Publishing Schedule and publish podcast episodes across distribution platforms. Manage podcast publishing calendars and content schedules. Build and maintain episode landing pages. Draft and schedule promotional social media content. Support ongoing content distribution initiatives. Ensure timely delivery of podcast content across channels. Reporting &amp; Analytics Track downloads, audience engagement, and content performance. Compile recurring analytics and performance reports. Monitor audience growth trends and engagement metrics. Support content strategy through performance insights. Participate in content review and performance discussions. Project &amp; Workflow Management Track episode progress, deliverables, and deadlines. Maintain workflow visibility across multiple episodes. Manage tasks and production schedules within project management systems. Coordinate stakeholders involved in the production process. Ensure production timelines remain on track. Qualifications Experience Proven experience in podcast production, podcast operations, audio production, video production, or a closely related content production role. Experience managing podcast production workflows from planning through distribution. Experience editing audio and video content. Experience supporting guest communications and scheduling. Experience publishing content across podcast and video platforms. Experience creating social media clips and content repurposing assets. Experience managing multiple content projects simultaneously. Experience tracking analytics and performance metrics. Qualifications Skills Proficiency with Riverside . Proficiency with Adobe Podcast or iZotope RX . Proficiency with Adobe Premiere . Proficiency with Opus Clip . Experience with Megaphone preferred. Experience with YouTube publishing and content management. Familiarity with ClickUp . Familiarity with Descript . Familiarity with Claude . Familiarity with Gemini . Strong audio editing and production skills. Strong video editing and content repurposing skills. Strong editorial judgment and content selection abilities. Strong organizational and project management skills. Strong guest communication and stakeholder management abilities. Ability to manage multiple episodes simultaneously. Ability to work independently with minimal oversight. Strong attention to detail and follow-through. What Success Looks Like Podcast episodes are consistently produced and delivered on schedule. Guest communications remain professional and highly organized. Audio and video content meet quality standards. Social media clips and repurposed content drive audience engagement. Podcast distribution and publishing workflows operate efficiently. Analytics reporting provides meaningful visibility into content performance. Multiple episodes are managed simultaneously without sacrificing quality or deadlines. Opportunity This is an opportunity to take ownership of a complete podcast&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in podcast production, podcast operations, audio production, video production, or a closely related content production role. Experience managing podcast production workflows from planning through distribution. Experience editing audio and video content. Experience supporting guest communications and scheduling. Experience publishing content across podcast and video platforms. Experience creating social media clips and content repurposing assets. Experience managing multiple content projects simultaneously. Experience tracking analytics and performance metrics. Proficiency with Riverside . Proficiency with Adobe Podcast or iZotope RX . Proficiency with Adobe Premiere . Proficiency with Opus Clip . Experience with Megaphone preferred. Experience with YouTube publishing and content management. Familiarity with ClickUp . Familiarity with Descript . Familiarity with Claude . Familiarity with Gemini . Strong audio editing and production skills. Strong video editing and content repurposing skills. Strong editorial judgment and content selection abilities. Strong organizational and project management skills. Strong guest communication and stakeholder management abilities. Ability to manage multiple episodes simultaneously. Ability to work independently with minimal oversight. Strong attention to detail and follow-through.</p><p></p></section>

The Role<br><br>A full-time RDD Manager Responsible for the comprehensive oversight and execution of the tenant coordination process, ensuring efficient and high-quality design, construction, and life safety compliance for all retail tenancies across Savills managed properties. This pivotal role involves close collaboration with various internal and external stakeholders, including tenants, consultants, contractors, and internal departments, to achieve timely and successful project delivery while upholding the highest standards of the property<br><br>We are looking for a conscientious and driven RDD Manager to join our thriving Property Management team. The role will be based in West Cairo – Sheikh Zayed. Flexibility and a willing attitude are vital.<br><br>Successful candidate will have a proven track record in managing the operations of a property<br><br>Key Responsibilities<br><br>Tenant Fit-Out Management & Oversight<br><br>Execute and maintain robust Tenant Coordination processes, procedures, and standards to ensure efficiency, quality, and adherence to design, construction, and life safety requirements. This involves actively implementing established guidelines, refining existing workflows, and ensuring that all stages of a tenant's fit-out, from initial design submission to final construction, meet the property's exacting standards for aesthetics, functionality, and, most critically, the safety of all occupants and visitors. Manage, plan, record, and direct the RDD department, ensuring all business requirements are met and services are provided effectively. This encompasses strategic planning for departmental operations, allocating resources efficiently, meticulously documenting all project progress and decisions, and leading the team to ensure that all tenant coordination tasks are completed on time and to the required quality, thereby supporting the broader business objectives. Direct and manage the tenant plan check and permit processes. This includes overseeing the thorough review of all tenant design and construction plans against local codes, property guidelines, and technical specifications, as well as guiding tenants through the necessary steps to secure all required permits and approvals from relevant authorities, ensuring legal compliance and smooth execution. Supervise all tenant construction projects, including consultants and contractors. This responsibility entails active on-site and off-site oversight of all construction activities undertaken by tenants' appointed contractors and consultants, ensuring work quality, adherence to approved plans, safety protocols, and progress according to established schedules. Oversee all tenant tie-ins to landlord systems. This involves meticulous coordination and supervision of the connections between the tenant's installed services (e.g., HVAC, electrical, plumbing, fire suppression) and the core building's infrastructure, ensuring proper integration, compatibility, and compliance with all technical and safety standards of the property's base building systems. Close-out tenant construction projects by compiling and submitting all necessary legal documents (e.g., fees, charges, lien waivers, balance reports, as-builts) for allowance returns. This final phase involves a comprehensive collection and verification of all project-related documentation, financial records, and certifications required to formally close out the tenant's construction file, facilitating the accurate processing and returning of any tenant’s allowances as stipulated in their lease agreement.<br><br>Cross-Functional Collaboration & Support<br><br>Collaborate closely with Property Management, Operations, and Leasing teams to streamline tenant construction and facilitate timely project completion. This requires active communication and coordination with these critical internal departments to ensure that tenants fit-outs align with overall property operations, leasing agreements, and management strategies, minimizing disruptions and ensuring a seamless transition for new tenants. Work with the Leasing team to support tenants fit-out requirements and build strong relationships. This includes providing technical expertise during the leasing negotiation phase, advising on potential fit-out challenges or opportunities, and maintaining open lines of communication to ensure tenant expectations regarding their space's build-out are accurately set and met. Provide essential support to the RDD Senior Manager for assigned special tasks. This involves assisting with strategic initiatives, conducting research, preparing reports, or taking on specific project components as directed by the Senior Manager, contributing to the overall effectiveness and objectives of the RDD department. Coordinate actively with MEP teams to ensure smooth unit inspections and alignment with fit-out timelines. This responsibility involves scheduling and facilitating inspections by Mechanical, Electrical, and Plumbing (MEP) specialists, addressing any findings promptly, and ensuring that MEP works are seamlessly integrated into the overall fit-out schedule to prevent delays and ensure systems compliance. Work hand-in-hand with scheme personnel and all internal departments involved in Savills' project consultancy scope to review tenant drawings and coordinate construction. This emphasizes a collaborative approach across various specialized internal teams within Savills, ensuring that all aspects of tenant drawings are reviewed comprehensively from different expert perspectives, and that construction efforts are synchronized across all consultancy projects managed by Savills.<br><br>Design & Standards Compliance<br><br>Ensure timely integration with base building works to facilitate smooth project execution. This means carefully monitoring the progress of the core building construction or renovation to ensure that necessary interfaces and dependencies for tenant fit-outs are completed on schedule, allowing tenants to begin their work without delays caused by base building readiness. Review tenant design packages for compliance with property guidelines. This is a critical step where all architectural, interior design, and technical drawings submitted by tenants are rigorously checked against the established design criteria, material specifications, and aesthetic guidelines of the property to maintain a cohesive and high-quality environment. Maintain and enforce company technical specifications, updating property guidelines based on evolving needs and international retail standards. This involves not only ensuring adherence to current technical documents but also proactively reviewing, revising, and implementing updates to these specifications and property design guidelines to reflect best practices, technological advancements, and emerging international retail trends, ensuring the property remains competitive and modern.<br><br>Project Planning & Financials<br><br>Establish conceptual budgets for tenant projects involving landlord work. This entails developing preliminary cost estimates for any construction or modification work that the landlord (Arkan/Savills) is responsible for within a tenant's space, providing a financial framework for these specific project components. Coordinate any changes to the base building design with the construction team. This involves liaising with the core construction team to communicate and integrate any necessary modifications to the building's structural, mechanical, or architectural elements that may arise due to tenant-specific requirements or unforeseen conditions, ensuring all changes are properly documented and executed. Maintain a comprehensive and ongoing project tenant schedule. This involves creating, updating, and distributing detailed timelines for each tenant's fit-out project, tracking key milestones, deadlines, and dependencies to ensure all projects progress efficiently and are completed within stipulated timeframes.<br><br>Documentation & Communication<br><br>Maintain master copies of all tenant-related documents, including tenant criteria handbooks and contractor rules/regulations. This ensures that a centralized, up-to-date repository of all critical operational and procedural documents is available, serving as an authoritative reference for tenants, contractors, and internal teams. Demonstrate strong communication skills and the ability to provide practical solutions to complex issues. This highlights the need for effective verbal and written communication to articulate requirements, address concerns, negotiate solutions, and mediate disputes. It also emphasizes a pragmatic, problem-solving mindset to navigate the often-complex challenges inherent in tenant fit-out projects.<br><br>Skills, Knowledge And Experience<br><br>Education: Bachelor’s degree in design, Architecture. Skills: Auto CAD, Photoshop, Illustrator, 3D visual programs, Bluebeam & Microsoft Office Experience: at least 4-7 years in Retail design & delivery. Location: Sheikh Zayed<br><br>Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing butler services</strong></p> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <p><strong>Supporting management of front desk team</strong></p> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and building mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <p><strong>Guest relations</strong></p> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <p><strong>Managing departmental costs</strong></p> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <p><strong>Conducting human resources activities</strong></p> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-08-13&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>United States of America&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>US-VA-ALEXANDRIA-7900-CUST ~ 7900 Telegraph Rd ~ 7900-CUST (External Site)&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&amp;#xa;&amp;#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​&amp;#xa;&amp;#xa;<p><b>Security Clearance Type: </b></p><br><br>TS/SCI with CI Poly - Current&amp;#xa;&amp;#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><br><p>At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.</p><br><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>Raytheon is seeking a Mission Systems Engineer II for a satellite mission engineering team (ME) position. The selected candidate will join a skilled ME team working in a 24/7 operations environment. Availability to work overtime, non-scheduled call-in working a combination of day staff and shift schedules, assigned based on the dynamic needs of the team. The ME team is responsible for all aspects of Operations Planning and Command and Control, including monitoring day-to-day activities as well as identifying and solving challenging problems as they occur. After completion of comprehensive on-the-job training, the candidate will be part of a certified team of subject matter experts that are integral to our customer's success.&nbsp;<b>Location:&nbsp;Alexandria, Virginia</b></p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Create and/or implement a daily operations plan using complex software and hardware systems; apply command and control tasks and activities</li><li>Obtain/maintain technical knowledge of a large repository of formal procedures with the responsibility to accurately select and apply the correct procedure(s) depending on the specific scenario at hand </li><li>Obtain/apply technical knowledge on various hardware subsystems&nbsp;</li><li>Document discrepancies as they occur. Implement workarounds and contingency plans to minimize impacts of system anomalies</li><li>Contribute to the testing, readiness, training, and implementation of new ground software deliveries&nbsp;</li><li>Crosstrain in other operator positions as assigned and assist with training of other personnel on the contract team</li><li>Lead interactions and support all missions to include the initialization of new missions&nbsp;</li><li>Work program level priorities to implement process improvements relevant to the mission supported&nbsp;</li><li>Periodic travel required interacting personnel from various sites and factories&nbsp;</li><li>Work in an adaptable small team environment (3-7 people)&nbsp;</li></ul><br><p><b>Qualifications You Must Have </b>&nbsp;</p><br><br><ul><li>Typically requires a Bachelor’s in science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 2 years of prior related engineering experience or equivalent experience.</li><li>Experience with training and certification in operational position.</li><li><b><span>An active and transferable TS/SCI CI Poly U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for the required security clearance.</span></b></li></ul><br><p><b>Qualifications We Prefer </b></p><br><br><ul><li>Experience Working in a virtual team environment&nbsp;</li><li>Experience and proficient use of both Windows and UNIX platforms&nbsp;</li><li>Experience with Perl, Python, VBA, and/or other scripting languages&nbsp;</li><li>Experience using the Microsoft Office suite</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>Relocation Eligible – Relocation assistance available</li></ul><br><p><b><span>Learn More &amp; Apply Now!</span></b></p><br><br><br><p>* Please consider the following role type definitions as you apply for this role.</p><br><br><p><b><u>Onsite</u></b>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br><br><p><b>What We Offer</b></p><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>Relocation Eligible – Relocation assistance available</li></ul><br><p><b><span>Learn More &amp; Apply Now!</span></b></p><br><br><p>* Please consider the following role type definitions as you apply for this role.</p><br><br><p><b><u>Onsite</u></b>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend&nbsp;select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>&nbsp;Job Purpose</strong></span></span></p><br><br><p>The Assistant Manager, Mobile Banking Products &amp; Delivery is the Egypt business owner for assigned mobile and online banking capabilities, responsible for translating Retail Banking Group priorities into executable digital requirements, commercially viable propositions and successful customer launches.</p><br><p>The role owns assigned initiatives end-to-end from business requirement and business case through prioritization, stakeholder approvals, UAT, launch readiness, go-to-market and post-launch benefit realization. It acts as a key interface between Egypt Retail Banking, Group Digital / UAE teams, technology squads and control functions to ensure that the Egypt digital roadmap is delivered in line with customer, commercial, regulatory and operational objectives.</p><br><p>The position has expanded from project coordination / proxy ownership into a product ownership and commercialization role with measurable accountability for feature adoption, digital engagement, active usage, in-app cross-sell and delivery quality.</p><br><br><p><span><span><strong>Key Result Areas</strong></span></span></p><br><br><p><strong>A. Product Ownership &amp; Egypt Digital Roadmap</strong></p><br><ul><li><p>Own assigned Egypt mobile / online banking initiatives and represent the country business requirements throughout the product lifecycle.</p><br></li><li><p>Convert business needs into clear requirements, user stories, customer journeys, acceptance criteria and MVP / release scope.</p><br></li><li><p>Partner with the Mobile Banking Product Owner / squad, Group Digital and UAE teams to align Egypt priorities with the group backlog and Digital 3.0 roadmap.</p><br></li><li><p>Support the Quarterly Priority Meeting (QPM) process by consolidating, challenging and prioritizing country demand across Retail Banking products, segments and digital squads.</p><br></li><li><p>Maintain delivery visibility, dependency tracking, risk escalation and country commitment follow-up for assigned roadmap items.</p><br></li></ul><p><strong>B. Commercialization, Business Cases &amp; Go-to-Market</strong></p><br><ul><li><p>Develop business cases and commercialization plans for new features, journeys and propositions, including customer need, expected adoption, financial / commercial impact, cost impact and implementation dependencies.</p><br></li><li><p>Own go-to-market readiness for assigned launches including target segment, channel placement, customer communication, content approvals, FAQs, operational readiness, training and launch calendar.</p><br></li><li><p>Drive in-app cross-sell and product discovery opportunities across relevant Retail Banking products and ensure each launch has clear commercial and customer KPIs.</p><br></li><li><p>Conduct 30 / 60 / 90-day post-launch performance reviews and recommend corrective actions where expected benefits are not realized.</p><br></li></ul><p><strong>C. Customer Adoption, Engagement &amp; Experience</strong></p><br><ul><li><p>Drive adoption and active use of delivered capabilities through in-app placement, communication, education and targeted activation.</p><br></li><li><p>Contribute to the growth of credentialed users, digitally active customers and feature usage, and support improvement of Android / iOS app ratings through experience enhancements.</p><br></li><li><p>Analyze customer feedback, complaints, drop-offs, usage analytics and market benchmarks to identify product and journey improvements.</p><br></li><li><p>Work with CRM / communications teams on push, SMS, email, WhatsApp and in-app journeys linked to launch and adoption objectives.</p><br></li></ul><p><strong>D. Delivery, Regulatory &amp; Launch Governance</strong></p><br><ul><li><p>Coordinate business readiness across Technology, Operations, Marketing, Compliance, Legal, Risk, InfoSec and relevant vendors / squads.</p><br></li><li><p>Own business-side UAT planning, defect follow-up, sign-off readiness and launch acceptance for assigned initiatives.</p><br></li><li><p>Coordinate required CBE approvals / notifications, InfoSec reviews and penetration-testing dependencies through the relevant control owners before go-live.</p><br></li><li><p>Ensure production releases follow approved change, control and sign-off processes, with clear post-launch monitoring and issue escalation.</p><br></li><li><p>Maintain complete audit-ready documentation for requirements, approvals, UAT, business case, launch decisions and benefit tracking.</p><br></li></ul><p><strong>E. Digital 3.0 Localization &amp; Innovation</strong></p><br><ul><li><p>Assess and localize relevant Group Digital 3.0 capabilities for the Egypt market in line with customer need, technical feasibility and CBE requirements.</p><br></li><li><p>Support Egypt requirements for dashboard / product discovery, quick actions, notifications, personalization, transaction insights and other mobile experience enhancements.</p><br></li><li><p>Identify practical opportunities to improve time-to-market, customer experience and commercial outcomes using approved digital capabilities and emerging technologies.</p><br></li></ul><br><br><p><span><span><strong>&nbsp; Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span></p><br><br><p><strong>Internal:</strong></p><br><ul><li><p>Head of Digital Banking &amp; Innovation; Senior Manager E-Channels; Retail Banking product and segment heads; NEO; KYC; Deposits; Assets; Payments; Website; CRM / CVM; Marketing; Operations; Compliance; Legal; Risk; InfoSec; Finance; PMO; local Technology and Group Digital / UAE squads.</p><br></li></ul><p><strong>External:</strong></p><br><ul><li><p>Technology / digital vendors and service providers as applicable; supports regulatory and third-party engagement through the responsible internal functions.</p><br></li></ul><br><br><p><span><span><strong>Problem Solving</strong></span></span></p><br><br><ul><li><p>Convert ambiguous or competing business requests into structured product requirements and prioritized delivery options.</p><br></li><li><p>Balance customer value, commercial benefit, regulatory requirements, operational risk, technology feasibility and limited squad capacity.</p><br></li><li><p>Resolve cross-functional dependencies and escalate material blockers early to protect committed delivery dates.</p><br></li><li><p>Use data, customer feedback and market intelligence to identify root causes and recommend practical product / journey improvements.</p><br></li><li><p>Operate effectively in a matrix environment where delivery resources and decision makers sit across Egypt and Group functions.</p><br></li></ul><br><br><p><span><span><strong>Decision Making Authority &amp; Responsibility</strong></span></span></p><br><br><ul><li><p>Own and recommend the business scope, requirements, priorities and commercialization approach for assigned mobile / online banking initiatives.</p><br></li><li><p>Challenge incomplete requirements, weak business cases or launches that are not commercially, operationally or control ready.</p><br></li><li><p>Recommend prioritization based on business value, customer impact, regulatory urgency, dependencies and delivery capacity.</p><br></li><li><p>Provide business acceptance / UAT recommendation for assigned initiatives and escalate unresolved risks prior to launch.</p><br></li><li><p>Own post-launch KPI tracking and recommend corrective action, enhancement or de-prioritization where expected benefits are not achieved.</p><br></li><li><p>Influence senior stakeholders and squads without direct authority to deliver country commitments within agreed timelines.</p><br></li></ul><br><br><p><span><span><strong>Knowledge, Skills and Experience</strong></span></span></p><br><br><ul><li><p>Bachelor’s degree in Business, Finance, Engineering, Technology or a related discipline.</p><br></li><li><p>Minimum 5–7 years of relevant experience in digital banking, fintech, digital product management, product ownership, digital channels, business analysis or product commercialization.</p><br></li><li><p>Strong understanding of mobile / internet banking journeys and Retail Banking products including accounts, deposits, cards, payments, transfers and digital servicing.</p><br></li><li><p>Hands-on experience with business requirements, user stories, Agile delivery, backlog prioritization, UAT, release management and go-to-market execution.</p><br></li><li><p>Commercial mindset with ability to build business cases and measure adoption, customer and financial benefits after launch.</p><br></li><li><p>Good understanding of banking control requirements including CBE approvals, InfoSec / penetration testing and production release governance.</p><br></li><li><p>Strong analytical, presentation, stakeholder-management, negotiation and written communication skills.</p><br></li><li><p>Ability to work with senior stakeholders, cross-functional squads and external vendors in a high-pressure, deadline-driven environment.</p><br></li><li><p>Excellent command of English and Arabic.</p><br></li></ul><br><br><br><br>Responsibilities:<br><ul><li> Own and represent Egypt's business requirements for mobile/online banking initiatives.</li><li> Translate business needs into clear, actionable requirements and user stories.</li><li> Partner with Mobile Banking Product Owner and Group Digital teams to align Egypt's priorities with the group's backlog and roadmap.</li><li> Support the Quarterly Priority Meeting process, consolidating and prioritizing country demand.</li><li> Maintain delivery visibility, track dependencies, and escalate risks for roadmap items.</li><li> Develop business cases and commercialization plans for new features and journeys.</li><li> Drive in-app cross-sell opportunities and ensure clear commercial and customer KPIs.</li><li> Conduct post-launch performance reviews and recommend improvements.</li><li> Analyze customer feedback and usage analytics to enhance the product and journey.</li><li> Coordinate business readiness across various functions and vendors for successful launches.</li></ul><br>Qualifications:<br><ul><li> Bachelor's degree in Business, Finance, Engineering, Technology, or a related field.</li><li> 5-7 years of experience in digital banking, fintech, product management, or commercialization.</li><li> Strong knowledge of mobile/internet banking journeys and Retail Banking products.</li><li> Hands-on experience with business requirements, Agile delivery, and release management.</li><li> Ability to build compelling business cases and measure post-launch benefits.</li><li> Understanding of banking control requirements, including CBE approvals and InfoSec.</li><li> Excellent analytical, presentation, and written communication skills.</li><li> Proven ability to work effectively in a matrix environment with diverse stakeholders.</li><li> Fluency in English and Arabic is essential.</li><li> A commercial mindset and a track record of successful product launches are preferred.</li></ul> </div>

<p><h4>Overview of the role</h4> <p>The retail sales representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p> <h4>What you will do</h4> <strong>Operational & Commercial</strong><br> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p> <p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands.</p> <p>The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others.</p> <p>The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The retail sales representative role is pivotal in establishing rapport and credibility with customers to assist them in purchasing products from the company's range. This involves maintaining high merchandising standards and ensuring stock availability to achieve sales targets. Success in this role is defined by exceeding customer expectations through understanding their needs, actively seeking sales opportunities, and promoting products effectively.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on recently received items of interest and follow up on quotations to convert them into sales.</li> <li>Empower and encourage the team to act immediately to meet the needs of customers and provide input on service improvements.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and identify slow-moving or non-selling items, proposing sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Stay aware of developments in the local market by listening to customer information, monitoring advertising and promotions in the media, and making scheduled market visits.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items and inform the sales manager of any customer comments or gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years of experience in a similar role.</li> <li>Proactive and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of the English language.</li> <li>Good command of the Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p> <p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>About JLL</h4> <p>We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.</p> <p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.</p> <p>Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!</p> <h4>What this job involves</h4> <p>We are looking for a Facilities Manager for our Integrated Facility Management business line.</p> <p>The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional FM. In this capacity, the jobholder will be the person responsible for the service delivery at specified locations, which will be measured by contractual KPIs or SLAs. The role will have functional accountability for an assigned sector of the Client Sites and the jobholder is responsible for all aspects of client and tenant satisfaction.</p> <p>The FM is responsible for working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FM must oversee the implementation of all approved initiatives and programs, by managing and coordinating the efforts of the FM team (e.g. direct reports, service providers, contractors, and building employees) to achieve the goals. The FM is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalle’s reputation and capabilities to prospective tenants and clients.</p> <p><strong>Key responsibilities include:</strong><br> Communication with site leadership team (Country Manager, HR, Finance, Legal, IT etc.)<br> Preparation and distribution of quarterly and annual business review (QBR/ABR) information to client’s satisfaction.<br> Procurement of goods and services for client’s buildings utilizing Jones Lang LaSalle sourcing teams.<br> Hold regular meetings with landlord, ensuring that terms of lease are being provided to client — e.g. external maintenance, central plant management.<br> Space evaluation and planning, updating of floor plans using client’s architect partners.<br> Responsibility for meeting KPIs and SLAs defined within the contract.<br> Project management during built-out phases, liaising with architects/landlords, organizing work schedules, etc.<br> Coach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecycles.<br> Site inspections (with other members of facility team) including daily cleaning, heating, ventilation, air conditioning, landscaping (when present).<br> Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues.<br> Establish and operate the information systems necessary for effective scheduling and recording of contract work.<br> Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system, preparing and updating forecasts.<br> Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.).<br> Negotiate, renegotiate and maintain contracts with vendors.<br> Planning and budgeting of internal fit-out works and technical installations.<br> Purchasing of furniture, organization of internal departmental office/space moves.<br> Manage a team of receptionists and an Office Services Coordinator/Building Operations Coordinator, including allocating resources, delegating workload, ensuring adherence to best practices etc. (roles not present on every site).<br> General administration of department (holidays, training, performance reviews etc.).<br> Updating and maintaining official safety documents, liaising with government authorities.<br> Organization of fire evacuation and first aid training for employees.<br> Point of contact for security/alarm responding.<br> Deputise/provide cover for Office Services Coordinator/Building Operations Coordinator when appropriate.<br> All additional duties commensurate to the level of the role.</p> <h4>Sound like you? To apply you need to be/have:</h4> <ul> <li>Ideally 6 years+ experience in facilities management role within a large commercial organization.</li> <li>Experience of owning facilities contracts and supplier/contractor management.</li> <li>Experience with EU facility legislation and governing bodies.</li> <li>Quality assurance knowledge and experience desirable.</li> <li>Fluency in local language and English essential.</li> <li>Customer focused.</li> <li>Assertive.</li> <li>Possess cultural awareness and sensitivity.</li> <li><strong>Decision-making/complex problem solving:</strong><br> Proactively gathers information from appropriate sources.<br> Probes/considers all of the facts.<br> Considers other perspectives.<br> Refers to long term plans and goals, draws sound inferences.<br> Prioritizes key factors.<br> Acts decisively, promptly and confidently.<br> Able to operate with limited guidance.</li> <li>Excellent verbal and written communication.</li> <li>Strong communication skills, leadership, teamwork, analysis, judgment and customer focus.</li> <li><strong>Planning and organising:</strong><br> Able to evaluate priorities and re-juggle as appropriate.<br> Able to resolve conflict and communicate intentions clearly.<br> Deliver on time and with high quality results.</li> <li>A self-starter who possesses intellectual curiosity.</li> <li>A proven team player at ease with sleeves rolled up approach.</li> <li>Spreadsheets and word processing skills.</li> </ul> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>Privacy and equal opportunity</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>For more information about how JLL processes your personal data, please view our candidate privacy statement.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process—including the online application and/or overall selection process—you may request an accommodation through the appropriate channels.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span><span>Requisition ID</span></span> <span><span>36948</span></span> <br> <span><span>Office Country</span></span> <span><span>Egypt</span></span> <br> <span><span>Office City</span></span> <span><span>Cairo</span></span> <br> <span><span>Division</span></span> <span><span>Risk Management&nbsp;&nbsp;</span></span> <br> <span><span>Contract Type</span></span> <span><span>Regular&nbsp;</span></span> <br> <span><span>Contract Length</span></span> <br> <span><span>Posting End Date</span></span> <span><span>11/08/2026&nbsp;</span></span> <br> </span><p><span><strong>Purpose of Job</strong></span></p><br> <p><span>Independently analyse and appraise risks of EBRD’s new and existing portfolio of debt transactions in the corporate sectors; identify required due diligence, recommend appropriate risk mitigation measures and transaction structures, including security, covenants, and pricing. Advise bankers and the Bank’s Committees to ensure that banking projects comply with the Bank’s sound banking mandate. The Corporate Finance Senior Risk Manager reviews portfolio projects, assigns credit ratings and communicates trends in the portfolio and lessons learned to management and peers for their broader strategic decision-making and bottom-up stress-testing. The Corporate Finance Senior Risk Manager&nbsp; is responsible to lead and coach associate risk officers, analysts and junior bankers rotating through Corporate and Project Finance Credit Risk Management Team. The Corporate Finance Senior Risk Manager may be required to deputise in the absence of the Head, Corporate Credit Risk Management Team.</span></p><br> <p><span><strong>Background</strong></span></p><br> <p><span>Risk Management is the Bank’s second line of defence, which is responsible for the independent identification, reporting and mitigation of risks. Corporate Finance Senior Risk Manager provides advice and presents recommendations to the Operations Committee, Small Business Investment Committee (SBIC)/ approves projects together with the Banking department under Delegated Authority, addressing credit concerns, remuneration, and seeks to minimise losses.</span></p><br> <p><span><strong>Accountabilities &amp; Responsibilities</strong></span></p><br> <ul> <li><span>Establish an independent and unbiased view on projects proposed to the Operations Committee / SBIC / under Delegated Authority and make clear recommendations, or approvals, on each proposal.&nbsp;</span></li> <li><span>Analyse the key risks of each proposal and advise on risk mitigation measures, structures, tenor, security, covenants and condition precedents, to the project teams via credit notes. Be versed in climate risk issues that have an effect on new and existing operations, including risk mitigation and reputational issues. Appraise the validity and reliability of key assumptions of each proposal, including via involvement in the commissioning and review of independent due diligence and travel.</span></li> <li><span>Deliver clear authoritative conclusions in the context of large volumes and tight timescales. Take responsibility for the credit risk of designated own portfolio.</span></li> <li><span>Ensure projects comply with any relevant risk guidelines, prudential limits set by the Bank, and that appropriate ratings are assigned for probability of default and loss given default. Have the ownership of Risk data in the area of responsibility.</span></li> <li><span>Exercise independent delegated authority, if granted, regarding portfolio actions (including certain waivers and amendments), and recommendations to senior management on matters requiring higher level approval (including transfers to corporate recovery, provisions and more significant restructuring, etc.).&nbsp; </span></li> <li><span><span>Lead proactive and regular monitoring of the assigned portfolio counterparties</span><span>arranged in sector clusters and countries </span><span>and market developments.&nbsp; </span><span>Actively and constructively engage with Banking and other relevant staff to </span><span>ensure adequacy of front-line monitoring, coach Banking representatives when appropriate (including </span><span>rotation in Corporate &amp; Project Finance Credit Risk Management). </span></span></li> <li><span>In liaison with other Risk Management teams lead sector portfolio reviews and provide input to portfolio stress-tests.&nbsp; Collaborate with other members of staff; especially in the Banking Department, Finance, the Office of the General Counsel, Impact and colleagues in the Resident Office to ensure effective cross-departmental and business functioning.</span></li> <li><span>Participate in various executive Bank committees - including the Operations Committee, SBIC, RiskCom etc.</span></li> <li><span>Participate and contribute positively to various initiatives within Risk Management or bank-wide.&nbsp;</span></li> <li><span>Be an agent of credit culture dissemination, including managing and mentoring of bankers on rotation.</span></li> </ul> <p><span><strong>Knowledge, Skills, Experience &amp; Qualifications</strong></span></p><br> <ul> <li><span>Relevant experience in the corporate sectors with demonstrated deal experience across various sectors.</span></li> <li><span>Influencing skills in overseeing the Banking team’s structuring of the transaction and articulation of any different views. </span></li> <li><span>Experience of structuring high yield loans and other financial instruments, in both corporate and project finance.&nbsp; </span></li> <li><span>May act as the risk expert for one or more corporate sectors and provide operational guidelines to the Banking teams and provide input into project selection and prioritisation.&nbsp; </span></li> <li><span>Proven skills and track record in autonomous decision-making capacity at a senior level in credit risk in high-risk environments.&nbsp;&nbsp; </span></li> <li><span>Deliver clear authoritative conclusions in the context of large volumes and tight timescales. Proven skills and track record in decision-making capacity in credit risk in high-risk environments.</span></li> <li><span>Strong written and spoken communication skills in English and good Excel knowledge.</span></li> <li><span>Advanced degree in finance, business, economics or equivalent on the job training.</span></li> <li><span>Demonstrate developing people management skills for junior staff under their coaching/ mentoring responsibility.</span></li> <li><span>Relevant banking and/or risk management experience is essential. </span></li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD&nbsp;</strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.&nbsp;&nbsp;</span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.&nbsp;</span></span></p><br> <p><span><span>The EBRD environment provides you with:&nbsp;</span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.&nbsp;</span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.&nbsp;</span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do.&nbsp;</span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.&nbsp;</span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does.&nbsp; As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.&nbsp;&nbsp;&nbsp;</span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).&nbsp;</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>#LI-Remote<br>This is a field-based and remote opportunity supporting key accounts in an assigned geography.<br>Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.<br>Company will not sponsor visas for this position.<br>The Manager, Cardiovascular Priority Accounts drives product pull-through in targeted Priority Accounts and Affiliated Healthcare Systems within the cardiovascular brand portfolio. This role involves developing and implementing strategic business plans, collaborating with various departments to execute institution-centric programs, and building key business relationships with senior partners. The Manager, Cardiovascular Priority Accounts will engage with decision makers to enable account buying and HCP ordering of Novartis products, while generating insights into new business opportunities. Expertise in Institutional Selling, the US healthcare landscape, and health system structures are essential.<br><p><b>Job Description</b></p><br><br><p><b><span>Key Responsibilities:&nbsp; </span></b></p><br><br><ul><li><span>Accountable for building institutional advocacy around formulary adoption of cardiovascular brands to drive appropriate utilization of approved products, while enabling demand by developing, coordinating, and implementing a strategic business plan for identified top Priority Accounts and Affiliated Healthcare Systems.</span></li><li><span>Build relationships with administrative decision makers, clinical, operational, and financial partners to optimize pathways, transitions of care, treatment protocols, and other workflow enablement and conduct periodic needs assessments with key customers to tailor and communicate insights and activities, engaging with partners to implement new strategies and tactics.</span></li><li><span>Identifies and enables injection locations suitable to account archetype and pathway, working with administrative stakeholders and cross-functional teams to integrate workflow and EMR.</span></li><li><span>Possesses basic knowledge of inpatient vs. outpatient billable reimbursement to ensure the strategic account plan is appropriate and understands market and customer economics and access models, including payment programs and industry trends. Maintains general awareness of Novartis price offerings and ensures account administrators are informed about available offerings.</span></li><li><span>Collaborate with local partners to create and maintain targeted institutional-specific business plans reflecting an understanding of local market forces influencing product sales.</span></li><li><span>Demonstrates expertise in disease state, marketplace, competitors, industry, and cross-functional activities to anticipate and address business opportunities and challenges.</span></li><li><span>Provides product and disease state presentations to physicians and their staff, building key business relationships within accounts while leading cross-functional teams to create, implement, and update business plans to achieve product goals.</span></li><li><span>Supports cross-functional team members in identifying key business opportunities and diagnosing critical business and implementation issues within assigned Priority Accounts and Affiliated Healthcare Systems.</span></li></ul><br><p><b>Essential Requirements: </b></p><br><br><ul><li>Bachelor’s degree required from 4-year college or university.</li><li>5+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, and has 2+ years’ experience in specialty buy-and-bill. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.</li><li>2+ years’ experience managing complex accounts, including major academic centers and hospitals, with extensive account management expertise.</li><li>Must possess an extensive understanding of the cardiovascular community and demonstrate a strong track record of expertise in therapeutic area and product knowledge.</li><li>Extensive business experience, with proven capability to collaborate and work across different functions in a matrix environment to develop strategic account plans that align with customer and organization objectives.</li><li>Exhibited extensive customer and cross-functional expertise, combined with an understanding of the healthcare ecosystem, strong business acumen, and proficiency in technology and digital engagement.</li><li>Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.</li></ul><br><p><b>Desirable Requirements: </b></p><br><br><ul><li>Experience calling on assigned cardiovascular accounts.</li><li>Two different types of cross-functional roles/experience (Marketing, Medical, Market Access and Reimbursement and/or Sales Leadership).</li></ul><br><p><b>Driving is an Essential Function of this Role: </b>Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.</p><br><br><br><p><b>COVID-19 Vaccine Policy </b>(customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.</p><br><br><br><p><b>For Field Roles with a Dedicated Training Period</b>: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.</p><br><br><br><p><b>Novartis Compensation Summary</b><b>:</b></p><br><br><p>The salary for this position is expected to range between $145,600 and $270,400 per year.</p><br><br><br><p>The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.</p><br><br><br><p>Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.</p><br><br><br><p>US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.</p><br><br><br><p><b>EEO Statement:</b></p><br><br><br><p>The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.&nbsp;</p><br><br><br><p><b>Accessibility and reasonable accommodations</b></p><br><br><br><p><span>The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to <span>us.reasonableaccommodations@novartis.com</span> or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.</span></p><br><br><br><p><b>Salary Range</b></p><br><br>$145,600.00 - $270,400.00<br><p><b>Skills Desired</b></p><br><br>Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p>Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.</p><br><p><span>As an AI Engineering Manager, you will lead the team behind Unifonic's marketing and personalization AI, building the intelligence that determines who to engage, through which channel, at what time, and with what message. You will own the development and delivery of AI capabilities spanning audience segmentation, propensity and churn prediction, next-best-action and channel recommendations, send-time optimization, campaign optimization, and generative AI for personalized content. These systems directly drive conversion, engagement, and customer retention for the brands we serve.</span></p><br><p><span>This is a hands-on leadership role that combines people management with technical ownership. You will lead, mentor, and grow a team of talented AI engineers while actively contributing to architecture, technical design, code reviews, performance optimization, and proof-of-concept development. You will ensure the team delivers scalable, production-grade AI solutions, foster engineering excellence, and cultivate a culture of collaboration, innovation, and continuous learning.</span></p><br><p><strong>Help us shape the future of communications by:</strong></p><br><ul><li><p><span>Serving as the technical owner on AI model design, architecture, and integration for marketing and personalization use cases across the Unifonic product ecosystem.</span></p><br></li></ul><ul><li><p><span>Owning the technical roadmap for personalization AI, recommendation and next-best-action engines, customer segmentation and propensity models, campaign and send-time optimization, and generative AI for content personalization.</span></p><br></li></ul><ul><li><p><span>Leading the evaluation, selection, and implementation of AI/ML frameworks, tools, and best practices, ensuring scalability, robustness, and maintainability.</span></p><br></li></ul><ul><li><p><span>Participating in hands-on coding, solution prototyping, and code reviews to maintain high-quality standards and guide the team through complex technical challenges.</span></p><br></li></ul><ul><li><p><span>Overseeing and refining the AI development lifecycle, including model training, validation, deployment, experimentation (A/B and uplift testing), and ongoing improvement.</span></p><br></li></ul><ul><li><p><span>Leading a team of AI engineers, providing mentorship, regular feedback, and career development support.</span></p><br></li></ul><ul><li><p><span>Defining clear performance expectations, conducting performance reviews, and identifying growth opportunities for team members.</span></p><br></li></ul><ul><li><p><span>Fostering a positive, inclusive, and high-performance team culture that encourages innovation, continuous learning, and collaboration.</span></p><br></li></ul><ul><li><p><span>Collaborating with recruitment and HR to identify, attract, and retain top AI engineering talent, ensuring the team’s ongoing growth and success.</span></p><br></li></ul><ul><li><p><span>Working closely with the Director of AI Development, Product Managers, Designers, Data Scientists, and other Engineering leaders to translate business requirements into technical roadmaps and actionable engineering plans.</span></p><br></li></ul><ul><li><p><span>Ensuring seamless integration of AI capabilities into existing and future products, partnering with platform, infrastructure, and DevOps teams to optimize deployment and operations.</span></p><br></li></ul><ul><li><p><span>Communicating technical topics effectively to non-technical stakeholders, making recommendations and reporting progress, risks, and opportunities.</span></p><br></li></ul><ul><li><p><span>Implementing and continuously improving the development processes, standards, and tools that drive efficiency, reliability, and scalability.</span></p><br></li></ul><ul><li><p><span>Ensuring adherence to best practices in model governance, performance monitoring, and compliance with relevant data privacy and security regulations, including regional data residency requirements.</span></p><br></li></ul><ul><li><p><span>Monitoring engineering metrics and KPIs, leveraging data-driven insights to improve development velocity, code quality, and team efficiency and connecting model performance to marketing outcomes such as conversion, engagement, and retention.</span></p><br></li></ul><br><p><strong>What you will bring:</strong></p><br><ul><li><p>Bachelor’s or master’s degree in Computer Science, Engineering, or a related field.</p><br></li></ul><ul><li><p>8+ years of software development experience with at least 3 years focused on AI/ML engineering and related technologies.</p><br></li></ul><ul><li><p>Demonstrated experience building and shipping marketing or personalization AI in production recommendation systems, customer segmentation, propensity/churn/LTV modeling, real-time decisioning, or campaign optimization with measurable impact on business KPIs.</p><br></li></ul><ul><li><p>Proven track record of leading, mentoring, or managing engineering teams, preferably in high-growth or innovative tech environments.</p><br></li></ul><ul><li><p>Hands-on experience with a range of AI/ML frameworks (e.g., TensorFlow, PyTorch), advanced modeling techniques (NLP, LLMs and generative AI, recommendation and ranking systems), and production-grade model deployments.</p><br></li></ul><ul><li><p>Solid grounding in experimentation and measurement, A/B testing, uplift modeling, and evaluating model impact on conversion, engagement, retention, and ROAS.</p><br></li></ul><ul><li><p>Proficiency in Python, cloud platforms (e.g., OCI, AWS, GCP), CI/CD workflows, and modern software engineering practices.</p><br></li></ul><ul><li><p>Excellent communication and interpersonal skills, with the ability to motivate teams and build productive cross-functional relationships.</p><br></li></ul><ul><li><p>A strategic and solution-oriented mindset, capable of balancing technical depth with big-picture thinking.</p><br></li></ul><ul><li><p>Experience with MarTech ecosystems, customer data platforms (CDPs), campaign orchestration, marketing automation, or CPaaS/omnichannel messaging platforms is preferred </p><br></li></ul><ul><li><p>Experience applying LLMs to marketing use cases, content generation, conversational commerce, or agentic customer journeys including fine-tuning and retrieval-augmented generation (RAG), ideally within the Hugging Face ecosystem (Transformers, PEFT, tokenizers, and the model hub) is preferred </p><br></li></ul><ul><li><p>Exposure to Rust for performance-critical AI services, such as low-latency inference, real-time decisioning, or high-throughput data pipelines is preferred. </p><br></li></ul><ul><li><p>Arabic NLP experience or familiarity with the MENA market is preferred.</p><br></li></ul><ul><li><p>Experience scaling teams and systems in a high-growth SaaS environment is preferred.</p><br></li></ul><p><strong><span><span>Craft &amp; Toolkit:</span></span></strong></p><br><ul><li><p>Machine Learning &amp; Deep Learning</p><br></li><li><p>Generative AI &amp; LLMs</p><br></li><li><p>Recommendation Systems &amp; Personalization</p><br></li><li><p>Customer Segmentation, Propensity &amp; Churn Modeling</p><br></li><li><p>Python</p><br></li><li><p>TensorFlow / PyTorch</p><br></li><li><p>Hugging Face &amp; RAG</p><br></li><li><p>AWS / GCP / OCI</p><br></li><li><p>MLOps &amp; CI/CD</p><br></li><li><p>A/B Testing &amp; Model Evaluation</p><br></li><li><p>Software Architecture &amp; System Design</p><br></li><li><p>AI Engineering Leadership &amp; Team Management</p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities&nbsp;<br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Birg Holdings Birg Holdings is a venture-building and operating company that creates, acquires, and scales businesses across multiple industries.<br> Rather than operating as a single company, Birg provides shared services, governance, technology, and operational support across its portfolio, enabling each venture to grow on a secure, scalable, and standardized foundation.<br> Our operating model centralizes critical business functions—including Technology, People &amp; Culture, Finance, Legal, and Operations—while allowing each portfolio company to maintain the autonomy required to execute effectively.<br> This approach enables consistency, operational excellence, and efficient scaling across every business we build.<br> Technology is one of Birg's core shared services.<br> As our portfolio grows, so does the need for a secure, reliable, and scalable technology environment that supports every venture from day one.<br> About the Role We're looking for an experienced IT &amp; Infrastructure Lead to build, own, and continuously evolve Birg's shared technology function.<br> This isn't a traditional IT support role.<br> You'll be responsible for the technology foundation that enables every Birg company to operate securely and efficiently—from cloud infrastructure and cybersecurity to business systems, access management, disaster recovery, and technology governance.<br> You'll work across the organization, partnering with People &amp; Culture, Operations, Finance, Legal, Engineering, and our portfolio companies to ensure our technology environment remains secure, scalable, and aligned with the needs of a growing venture portfolio.<br> If you're passionate about building systems from the ground up, strengthening operational maturity, and creating technology environments that help businesses scale, we'd love to meet you.<br> What You'll Do Technology Operations Lead Birg's day-to-day IT operations and support function.<br> Own incident management, service requests, and issue resolution.<br> Monitor system health, availability, and operational performance.<br> Coordinate with internal teams and external vendors to resolve technical issues.<br> Maintain operational procedures, documentation, and service standards.<br> Continuously improve IT processes and service delivery.<br> Infrastructure &amp; Cloud Administer and maintain Birg's cloud infrastructure, servers, hosting environments, and shared technology platforms.<br> Provision, configure, and decommission infrastructure resources.<br> Manage networking, DNS, VPNs, SSL certificates, firewalls, and core infrastructure services.<br> Coordinate infrastructure deployments, upgrades, maintenance windows, and change management.<br> Monitor infrastructure performance, scalability, resilience, and operating costs.<br> Maintain infrastructure documentation, architecture diagrams, configuration standards, and technology inventories.<br> Partner with engineering teams and external providers to maintain a secure, resilient, and scalable technology platform.<br> Cybersecurity &amp; Identity Management Maintain and strengthen Birg's cybersecurity posture.<br> Implement and maintain security controls across systems and infrastructure.<br> Monitor vulnerabilities and coordinate remediation activities.<br> Deploy security patches and infrastructure hardening initiatives.<br> Manage endpoint security and device compliance.<br> Design and maintain role-based access controls (RBAC).<br> Provision and deprovision user access across business systems.<br> Conduct recurring access reviews and privileged access audits.<br> Enforce authentication standards, Multi-Factor Authentication (MFA), and security policies.<br> Promote cybersecurity awareness across the organization.<br> Business Systems &amp; Technology Governance Administer Google Workspace, ClickUp, and other shared business applications.<br> Manage software licensing, subscriptions, renewals, and user provisioning.<br> Maintain the organization's SaaS ecosystem and technology inventory.<br> Configure and maintain system integrations.<br> Evaluate new technology requests and recommend secure, scalable solutions.<br> Conduct vendor security and technology assessments.<br> Review technology architecture before adopting new platforms.<br> Manage operational relationships with technology vendors.<br> Maintain technology governance standards and documentation.<br> AI Governance Maintain Birg's approved AI tools catalogue.<br> Evaluate AI platforms for security, privacy, and compliance.<br> Monitor vendor policy updates and emerging technologies.<br> Support the responsible adoption of AI across the organization.<br> Develop guidance for secure and effective AI usage.<br> Business Continuity &amp; Disaster Recovery Develop and maintain disaster recovery and backup strategies.<br> Verify backup integrity and recovery readiness.<br> Conduct scheduled disaster recovery exercises.<br> Validate Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).<br> Coordinate technical recovery during major incidents.<br> Support business continuity planning across Birg's shared technology environment.<br> Technology Strategy &amp; Continuous Improvement Maintain Birg's shared technology architecture.<br> Identify opportunities to improve operational efficiency through automation and technology.<br> Recommend infrastructure and platform improvements.<br> Evaluate emerging technologies that strengthen Birg's operating model.<br> Ensure technology continues to scale alongside Birg's growing portfolio.<br> What Success Looks Like Success in this role means: Birg's technology infrastructure remains secure, reliable, and scalable.<br> Critical systems consistently meet availability and service level targets.<br> Security risks are proactively identified, managed, and remediated.<br> Identity and access management remains accurate, secure, and compliant.<br> Business systems reliably support teams across the Birg portfolio.<br> Disaster recovery and backup capabilities are tested, documented, and ready when needed.<br> Technology governance enables the organization to adopt new tools confidently and securely.<br> Birg's technology environment continuously evolves to support the organization's growth and long-term strategy.<br> Work Arrangement Independent Contractor · Remote · Core Collaboration Hours Required This is a long-term independent contractor engagement supporting Birg Holdings' shared technology function.<br> The successful candidate will work closely with Birg's leadership team and support multiple portfolio companies, serving as the primary owner of the organization's shared technology environment.<br> This role requires consistent overlap with Birg's core collaboration hours to ensure effective communication, operational continuity, and timely support across the portfolio.<br> This role is designed for someone who thrives in a fast-paced, high-ownership environment and enjoys building scalable technology foundations that enable multiple businesses to grow securely and efficiently.<br> What We're Looking For 6+ years of experience in IT Operations, Infrastructure, Systems Administration, Cloud Engineering, or Technology Management.<br> Strong knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).<br> Experience managing Google Workspace, Microsoft 365, or similar enterprise collaboration platforms.<br> Strong understanding of networking, infrastructure, virtualization, backup solutions, and disaster recovery.<br> Hands-on experience with cybersecurity best practices, Identity &amp; Access Management (IAM), endpoint security, and vulnerability management.<br> Experience evaluating SaaS platforms, managing technology vendors, and implementing technology governance processes.<br> Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.<br> Experience advising senior leadership and supporting multiple business units at once.<br> Nice to Have Experience building or managing technology environments for startups, scale-ups, venture studios, holding companies, or multi-entity organizations.<br> Experience within venture studios, startups, private equity, fintech, banking, or holding company environments.<br> Experience implementing security frameworks such as ISO 27001, NIST, CIS Controls, or similar.<br> Experience with DevOps practices, Infrastructure as Code (IaC), or cloud automation.<br> Experience supporting AI platforms and AI governance initiatives.<br> Professional certifications such as AWS Certified Solutions Architect, Microsoft Azure Administrator, Google Professional Cloud Architect, CISSP, CISM, Security+, ITIL, or equivalent.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.&nbsp;<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p><strong><span>Please note:</span> This role can be based in UK, India, or Egypt.</strong></p><br> <p>The Senior HR Business Partner acts as the strategic HR partner to Digital Engineering &amp; MVNx Service Towers, with end-to-end accountability for HR delivery and people strategy across a complex, global organisation. The role will partner with the VOIS Digital Engineering leadership and team as their trusted HR lead.</p><br> <p><br>The role operates in a highly complex, international environment, partnering with business areas spanning multiple geographies including Hungary, Turkey, Germany, the UK and Spain. It supports two critical business areas undergoing significant and concurrent transformation: one being established as a new strategic capability for Vodafone, in partnership with Vodafone Investments and as a key priority for the Group CEO; and the other undergoing a fundamental end-to-end transformation to evolve the operating model and ways of working.</p><br> <p><br>The future-state design and operating model for these areas remains evolving, requiring the role holder to operate with a high degree of autonomy, exercising independent judgement with limited direction while navigating significant ambiguity. The role demands strong engagement with senior stakeholders to shape and execute transformation, including constructively challenging leadership to ensure organisational design, workforce decisions and ways of working are aligned to VOIS principles. The supported organisation is expected to scale, and operates across markets with varying regulatory complexity, requiring the ability to deliver transformation at pace while ensuring compliance within local legal frameworks.</p><br> <p><br>The role is responsible for defining and executing integrated people plans that enable the achievement of business strategy, leading people change and transformation across the Digital Engineering teams, and driving organisational effectiveness, workforce planning, talent and transformation outcomes, including building capability and a more AI-enabled, future-ready organisation, and ensuring delivery of critical hiring, workforce and change outcomes required to enable customer and commercial priorities.</p><br> <p><br>Operating as the primary HR interface to leadership teams, the role influences decision-making through insight-led people recommendations, provides senior oversight on complex people risk, employee relations and organisational change, and ensures effective delivery of the VOIS People Strategy, HR operating model and annual people calendar across VOIS, embedding a high-performance, inclusive and values-led culture.</p><br><br><br><b>What you’ll do</b> <br><p>• Define and deploy people strategy and plans aligned to business priorities.<br>• Act as primary HR strategic partner to leadership teams, influencing business decisions.&nbsp;<br>• Drive governance cadence, tracking delivery of hiring, workforce, cost and talent outcomes, and holding leaders accountable for execution against business priorities.&nbsp;<br>• Lead organisation design, workforce planning and transformation initiatives, including capability transformation, and development of an AI-enabled future-ready organisation.<br>• Drive workforce shaping aligned to SPI, right-shoring and cost outcomes, enabling value-based workforce decisions and productivity improvements and embedding the operating model.&nbsp;<br>• Lead delivery of strategic transformation programmes and operating model evolution, ensuring strong change leadership, communication, adoption and embedding of new ways of working across leadership teams and the wider organisation.<br>• Lead talent strategy, succession planning and leadership pipeline development enabling mobility of talent into high-impact roles aligned to business priorities.<br>• Own FTE and OPEX planning, aligning workforce capacity, cost and capability to business demand.&nbsp;<br>• Own delivery of the annual HR calendar and people lifecycle activities (reward, performance, talent).<br>• Provide senior oversight and guidance on complex employee relations matters, people risk, organisational change, policy application and compliance, ensuring a balanced, commercial and legally aware approach to decision-making.<br>• Shape organisational culture and leadership behaviours in line with Vodafone values, strengthening team effectiveness, inclusive leadership and accountability for sustainable performance.<br>• Lead strategic resourcing discussions for critical roles and skills, using external market insight and build, buy, borrow and automate approaches to ensure the right workforce mix for future business demand.<br>• Ensure effective integration with HR Centres of Excellence and HR Operations, translating business needs into enterprise HR solutions and leveraging specialist teams to deliver scalable, high-impact outcomes.<br>• Drive employee engagement, high performance culture and leadership effectiveness, ensuring leaders are accountable for engagement outcomes and driving a consistent follow-through on actions, embedding a strong commercial mindset and accountability for diversity and inclusion outcomes, including strengthening diverse leadership pipelines.&nbsp;<br>• Use people data to diagnose issues and drive targeted interventions</p><br><br><br><b>Who you are</b> <br><p>• Proven ability to operate as a strategic HR partner in global matrix organisations<br>• Commercial acumen and business understanding, linking people strategy to business performance<br>• Experience leading organisational transformation, workforce planning and capability building<br>• Strong influencing, stakeholder management and leadership coaching capability, with experience supporting senior leaders through change, conflict and complex people decisions, and developing HR team members.<br>• Ability to analyse complex data and translate into clear, actionable insights<br>• Executive presence, sound judgement and resilience, with the ability to navigate ambiguity, challenge constructively and operate effectively in politically complex environments.&nbsp;<br>• Degree level education (or equivalent experience)<br>• Experienced in senior HR roles, with exposure to leading people, projects, or functional initiatives. <br>• Experience operating within global, matrixed organisations and transformation environments<br>• Strong understanding of HR operating model, talent management and organisational effectiveness<br>• Project and change management experience, including leading the people side of transformation, embedding change and managing organisational risk.<br>• Strong understanding of employee relations, policy governance and employment risk in complex business environments.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><br> </div>

Department: Technology Strategy & Operations, Digital & Technology Platform Services<br>The Enterprise Architect – People & Culture (P&C) is a key member of the Enterprise Architecture team, owning the architectural direction for the People & Culture function at Coca-Cola HBC. This role spans the full breadth of the P&C landscape, encompassing Employee Experience, Employee Lifecycle, Talent, Performance Management, Rewards, Learning, Org Design, Workforce Management, Time & Absence, Payroll, Employee Listening & Cultural Interventions, and the Analytics & Reporting that underpins them. The role acts as a trusted advisor and architectural authority, accountable for ensuring that these capability areas connect into a single, coherent, and employee-centric P&C architecture – rather than operating as isolated functional silos. The Enterprise Architect brings a deep end-to-end understanding of the business and anticipates and interprets industry trends in HR, AI, and data, translating them into target architectures, integration blueprints, and transformation roadmaps. The end goal of the P&C architecture is to deliver the best possible experience for every employee – intuitive, connected, and consistent at every touchpoint across the employee lifecycle. Working closely with senior stakeholders across P&C, IT, and the business, the Enterprise Architect governs a best-of-breed technology landscape – including Workday, SAP, Cornerstone, Org Vue, Avature, Perceptyx, and the data and AI platforms that connect them – ensuring these solutions are architecturally coherent, properly integrated, and collectively serve employees rather than just internal process owners. The Enterprise Architect connects the dots across P&C, technology, and the wider business, proactively identifying opportunities for simplification, automation, and better user experience, and collaborates closely with platform architects and delivery teams to reduce fragmentation and integration debt across the full P&C ecosystem.<br>YOUR NEW KEY RESPONSIBILITIES:<br>ENTERPRISE ARCHITECTURE STRATEGY & OWNERSHIP:Own and evolve the Enterprise Architecture vision and strategy for the People & Culture function, covering Employee Experience, Employee Lifecycle, Talent, Rewards, Learning, Org Design, and Workforce Management. Define and maintain target architectures and transition roadmaps for each P&C capability and the integration layer that connects them across our core HR technology stack Ensure architectural coherence across all programs, platforms, and products that contribute to the P&C ecosystem, minimizing redundancy and technology debt<br>ARCHITECTURE PRINCIPLES, STANDARDS & GOVERNANCE:Define, communicate, and enforce enterprise architecture principles, standards and data governance framework Act as an architectural authority, governing solution designs and key technology decisions across all P&C platforms Ensure new systems integrate smoothly into the enterprise landscape and support long-term objectives Ensure employee data models – profiles, organizational hierarchies, job architecture, and master data – are consistent, governed, and interoperable across all P&C domains, and embed user experience and accessibility standards into every architectural decision<br>BUSINESS TRANSFORMATION & VALUE ENABLEMENT:Lead enterprise-level architectural thinking for P&C transformation, grounded in a deep end-to-end understanding of the business and how people processes connect to commercial and operational outcomes Stay close to trends in HR, AI, data, and user experience design, and translate relevant external developments into concrete architectural opportunities for P&CAdvise senior stakeholders on architectural trade-offs, risks, and opportunities related to process alignment and system capabilities, with a transitional architecture that avoids disruption to employees and a clear roadmap to the end-state architecture Drive simplification of the application and data landscape to improve agility, resilience, and cost efficiency, while continuously raising the bar on employee experience Identify and champion practical applications of AI and modern data architecture within P&C – from employee-facing virtual assistants to predictive analytics – ensuring solutions are well governed, integrated, and improve the employee experience rather than adding complexity. Proactively connect the dots across P&C, IT, and the wider business – spotting patterns and opportunities others might miss – and enable real-time or near-real-time data flows across P&C platforms and operational systems to support a responsive, connected employee experience<br>INVESTMENT PROTECTION & DELIVERY ALIGNMENT:Provide architectural assurance and due diligence for major P&C initiatives, with employee experience and usability as core evaluation criteria Reduce enterprise risk by ensuring alignment with approved architectures and roadmaps Collaborate with delivery teams and platform owners across P&C and IT to ensure architecture is actionable and supports effective execution.<br>ARE THESE YOUR SECRET INGREDIENTS? Proven track record as an Enterprise Architect in large-scale, complex FMCG/CPG organizations Extensive EA Experience: Proven track record as an Enterprise Architect in large-scale, complex organizations, ideally within HR/People technology or a related functional domain Executive Influence: Ability to operate at enterprise and executive level, translating deep technical integrations into business value to influence business and IT decisions Deep HR & Business Domain Knowledge: Deep understanding of the business end-to-end, combined with deep knowledge of HR processes and emerging trends in the HR industry. Crucially, proven ability to map and integrate complex P&C processes, including:Hire-to-retire employee lifecycle, from talent acquisition through onboarding, performance, development, and offboarding Rewards, performance, and talent management, including pay equity, incentives, and benefits Workforce management, org design, and master data, including time & absence and payroll integration Employee experience, listening, and cultural interventions, including engagement surveys, case management, and learning & development Best-of-Breed Technology Expertise: Proven experience designing and governing architectures across a multi-vendor landscape. Specific experience with our core P&C stack is highly desirable, including: Workday (HCM, core system of record), SAP (payroll), Cornerstone (learning & performance), Avature (talent acquisition), Org Vue (org design), Beqom (rewards), Perceptyx (employee listening), Azure and Power BI (analytics & AI), and Share Point / Viva Engage (employee experience & communication) AI, Data & User Experience: Deep knowledge of modern data architecture, integration patterns, and API-led connectivity, combined with a working understanding of practical AI applications and strong user experience (UX) sensibility – able to design solutions employees actually want to use, not just ones that are technically sound Experience working in large-scale, complex technology landscapes with multiple platforms and vendors, with a proactive mindset and the ability to connect the dots across disconnected systems and processes. Familiarity with TOGAF, applied pragmatically (principles, target states, roadmaps, governance)<br>ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP.<br>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.