Store Keeper Jobs in Egypt
2698 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>About the role:</h4>
<p>A multi-disciplinary facilities management role responsible for the delivery of contracted services within our clients. The Facilities Manager will be responsible for delivering an exceptional client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Day-to-day site management activities including site functionality, escalation management, asset management, planning and client satisfaction</li>
<li>Managing building management systems, creating and managing preventative planned maintenance schedules, using and monitoring relevant task systems, environmental health and safety and quality compliance, etc. as required</li>
<li>Collecting and monitoring the operation and maintenance manual, warranties, asset and life cycle registers, and whatever else is required to ensure maintenance is delivered at the required times</li>
<li>Ensuring compliance with JLL and client policies, and procedures including statutory compliance and standard operating procedures</li>
<li>Managing budget and spend ensuring alignment with JLL and client policies and procedure, including creating purchase orders, processing invoices, managing service charges, rates, rent, insurance, local taxes as applicable to the site</li>
<li>Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting key performance indicators and service level agreements</li>
<li>Management of facilities vendors to deliver site operations including maintenance schedules, asset management, office supplies, coordinating contracts and finance administration</li>
<li>Ensuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting audits</li>
<li>Responding to all facilities projects, fit outs and crisis management activities on site</li>
<li>Ensuring timely project solutions are made, risks are identified, and lessons learned, documented and shared</li>
<li>Building relationships with both internal and external customers including the building landlord, partners and vendors to ensure the best client experience</li>
<li>Communicating efficiently to keep the client and management team informed of any elevated risks or events, as necessary</li>
<li>Giving leadership, direction and mentoring the JLL team and vendors on site to promote engagement and excellent customer experience delivery</li>
<li>Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors at all times</li>
<li>Conducting risk assessments and following safety protocols</li>
<li>Managing and reviewing health and safety documentation to ensure compliance and safety on site</li>
<li>Managing the facilities team (if applicable), managing team’s objectives, goals and growth</li>
<li>Supervising and monitoring team’s day to day work</li>
</ul>
<p>The main business language spoken in our offices is English. Knowledge of English and the local language is essential. On occasion you may be required to travel.</p>
<h4>About you:</h4>
<ul>
<li>You have 3-5 years’ direct facilities management experience delivering combined hard and soft services</li>
<li>You have experience using a computerized maintenance management system for managing preventative planned maintenance</li>
<li>You have experience managing a team / people management skills</li>
<li>You have knowledge of in-country requirements related to building regulations, health & safety, contractors, statutory regulations, etc.</li>
<li>You have experience in project management or team delivery (desired, not essential)</li>
<li>You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach</li>
<li>You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service</li>
<li>You are open and have good communication skills</li>
<li>You strive for excellence in what you do and share ideas for improvement</li>
<li>You are proficient with Word and Excel and have a keen interest in technology</li>
<li>You are adaptable to work to requests and projects that may vary from day to day</li>
</ul>
<h4>Location:</h4>
<p>On-site – Cairo, EGY</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<h4>JLL Privacy Notice</h4>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.</p>
<p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The Customer Services Assistant - Cashier is responsible for providing excellent customer service at the checkout while ensuring transactions are processed accurately and efficiently. This role involves handling cash, checks, and electronic payments in accordance with established procedures, maintaining the checkout area, and representing the IKEA brand. Success in this position requires attention to detail, organizational skills, and a dedication to customer satisfaction.</p>
<h4>What you will do</h4>
<p><strong>Financial</strong><br>
Receive payments by cash, check, credit cards, vouchers, or automatic debits in accordance with standard operating procedures.<br>
Compute and record transactions, ensuring 100% accuracy for all register transactions.<br>
Count and record the float before trading begins and upon close of trading.<br>
Handle and ensure the safe custody of collected cash.</p>
<p><strong>Customers</strong><br>
Ensure that customers are attended to well, fulfilling their needs and expectations.<br>
Work efficiently and effectively to minimize queues at checkout areas.<br>
Maintain clean and orderly checkout areas.<br>
Ensure and maintain adequate stock of printed stationery at required stock levels.<br>
Represent the IKEA brand at the required level and maintain store standards.<br>
Improve customer service in the store and answer customer queries.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Effective communication skills to engage with customers and solve inquiries.</li>
<li>High level of accuracy in handling cash and processing transactions.</li>
<li>Flexibility and punctuality to handle shifts effectively.</li>
<li>Analytical skills for computing and recording transactions accurately.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Commerce or accounting background is an advantage.</li>
<li>1-3 years of experience managing till transactions.</li>
<li>Familiarity with computer use.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>Al-Futtaim Group Real Estate is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million square feet of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Malls’ deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The retail sales representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A retail sales representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li>
<li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li>
<li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li>
<li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li>
<li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li>
<li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li>
<li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li>
<li>Stay updated on changes in product range, report customer feedback on product range issues to the sales manager.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Sales-driven with a strong customer focus.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in English, with Arabic preferred.</li>
<li>Ability to understand customer needs and build strong relationships.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum 3 years of experience in a similar retail sales role.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven sales-driven mentality and problem-solving skills.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p>JOB SUMMARY
Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met for Restaurant
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Plans and manages food quantities and plating requirements for the restaurant.
• Communications production needs to key personnel.
• Assists in developing daily and seasonal menu items for the restaurant.
• Ensures compliance with all applicable laws and regulations regulations.
• Follows proper handling and right temperature of all food products.
• Estimates daily restaurant production needs.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented and creates decorative food displays.
Leading Kitchen Team
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Leads shift teams while personally preparing food items and executing requests based on required specifications.
• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensuring and maintaining the productivity level of employees.
• Ensures employees are cross-trained to support successful daily operations.
• Ensures employees understand expectations and parameters.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Establishing and Maintaining Restaurant Kitchen Goals
• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Effectively investigates, reports and follows-up on employee accidents.
• Knows and implements company safety standards.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Empowers employees to provide excellent customer service.
• Handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
• Manages employee progressive discipline procedures.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Uses all available on the job training tools for employees.
• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,? begin your purpose, belong to an amazing global?team, and become the best version of you.</p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Financial Controller is responsible for ensuring financial governance, compliance, and integrity across the Real Estate operations of Cairo Festival City. This includes accountability for fixed assets, internal controls, accounting policies, and the entirety of finance operations. The role requires establishing robust control frameworks and governance standards, ensuring compliance with accounting policies, and maintaining the integrity of financial systems. The position supports decision-making by providing high-quality financial insights and leading financial strategies, collaborating with various stakeholders to drive financial and operational success.</p>
<h4>What you will do</h4>
<p><strong>Accounting policies and judgements</strong><br>
Own, define, and approve accounting policies and procedures in line with IFRS, Al-Futtaim standards, and real estate business requirements.<br>
Act as the main reference on complex accounting judgements and interpretations across CFC.<br>
Lead impact assessments of new and amended accounting standards and ensure consistent implementation across all entities.<br>
Ensure accounting policies are embedded within systems, processes, and finance operations.</p>
<p><strong>Internal control framework, systems & standards</strong><br>
Own and enforce the Al-Futtaim financial control framework across CFC as Head of Internal Controlling.<br>
Ensure compliance with control standards across all CFC business units and legal entities.<br>
Drive continuous improvement of internal controls through process redesign, automation, and system enhancements.<br>
Govern finance systems and SAP-interfaced platforms to ensure data integrity and control robustness.<br>
Sponsor and govern legal entity and SAP entity rationalization initiatives.</p>
<p><strong>Financial close, consolidation & reporting governance</strong><br>
Be fully accountable for the integrity, discipline, and timeliness of monthly, quarterly, and annual financial close.<br>
Establish and enforce balance sheet substantiation standards across all entities.<br>
Oversee intercompany accounting, reconciliation, settlement, and policy compliance.<br>
Lead CFC consolidation and ensure accuracy of divisional and system-driven consolidation processes.<br>
Approve and govern financial master data.</p>
<p><strong>Financial control, governance & compliance</strong><br>
Act as senior owner of financial governance, ensuring compliance with policies, DOA, and regulatory requirements.<br>
Oversee FSSC performance against KPIs and SLAs, ensuring a strong control environment.<br>
Govern onboarding and offboarding of entities into shared services and finance systems.<br>
Review, challenge, and ensure closure of internal and external audit findings, including tax-related matters.<br>
Ensure accuracy, reliability, and completeness of financial records and statutory reporting.</p>
<p><strong>Financial reporting & strategic analysis</strong><br>
Own the integrity and quality of management and statutory financial reporting across CFC.<br>
Provide senior leadership with insightful analysis across key financial cycles (revenue, leasing, working capital, funding, investments).<br>
Translate financial performance into risks, opportunities, and actionable insights.</p>
<p><strong>Fixed assets & capital governance</strong><br>
Own and govern the end-to-end fixed asset lifecycle, including capitalization policies and asset registers.<br>
Lead the capitalization, asset classification, and impairment considerations.<br>
Oversee Capex governance to ensure compliance with budgets, policies, and DOA.<br>
Ensure effective handover of completed projects from Development to Asset Management.<br>
Ensure all development Capex is raised, tracked, and controlled through PMWeb.</p>
<p><strong>Business partnership & stakeholder leadership</strong><br>
Act as the primary finance governance interface for Development, Asset Management, Treasury, Shared Services, Regional and Group Finance, and Auditors.<br>
Provide advice on funding structures, cash flow controls, and financial risk management.<br>
Monitor economic, regulatory, and real estate market developments and advise leadership accordingly.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Deep expertise in IFRS and accounting standards.</li>
<li>Strong leadership and stakeholder management capabilities.</li>
<li>Proficient in financial reporting and analysis.</li>
<li>Effective at problem-solving and decision-making in complex environments.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Post-graduate degree in commerce, accounting, or finance.</li>
<li>Accounting or finance qualification such as CPA, CA, CMA, ACCA, CFA, or CIMA; MBA is preferable.</li>
<li>Minimum of 10 years of finance and accounting experience, with at least 4 years in the real estate sector.</li>
<li>Proficiency in ERP financial software with preferred expertise in SAP and Yardi.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Responsible for preparing all event documentation and coordinates with sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; experienced (1–2 years of experience) in the event management or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major; at least 1 year experience in the event management or related professional area required.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing event logistics and operations</h4>
<ul>
<li>Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.</li>
<li>Greets customer during the event phase and hands-off to the event operations team for the execution of details.</li>
<li>Adheres to all standards, policies, and procedures.</li>
<li>Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.</li>
<li>Manages group room blocks and meeting space for average to large-sized assigned groups.</li>
<li>Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.</li>
<li>Uses his/her judgment to integrate current trends in event management and event design.</li>
<li>Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).</li>
<li>Participates in customer site inspections and assists with the sales process as necessary.</li>
<li>Performs other duties as assigned to meet business needs.</li>
<li>Solicits feedback from the property departments to identify areas for improvement to enhance the event planner’s experience.</li>
</ul>
<h4>Ensuring and providing exceptional customer service</h4>
<ul>
<li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Sets a positive example for guest relations.</li>
<li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li>
<li>Makes presence known to customer at all times during this process.</li>
<li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li>
<li>Follows up with customer post-event.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Uses personal judgment and expertise to enhance the customer experience.</li>
<li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li>
<li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Ensures hourly employees understand expectations and parameters for event activities.</li>
</ul>
<h4>Leading event management teams</h4>
<ul>
<li>Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.</li>
<li>Leads formal pre-event and post-event meetings for average to large-sized assigned groups.</li>
<li>Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</li>
</ul>
<h4>Supporting and coordinating with the sales and marketing function</h4>
<ul>
<li>Assists in the sales process and revenue forecasting for customer groups.</li>
<li>Up-sells products and services throughout the event process.</li>
<li>Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Reviews comment cards and guest satisfaction results with employees.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Assists in the development and implementation of corrective action plans.</li>
<li>Takes initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.</li>
<li>Works with the property staff and customers to address operational challenges associated with his/her group.</li>
<li>Performs other duties as assigned to meet business needs.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Develops and implements the hotel's wine programme in alignment with the brand's Food & Beverage strategy and business objectives.<br>
Ensures the wine service standards are integrated into the overall Food & Beverage operational plans.<br>
Creates an exceptional wine experience that exceeds guest expectations through professional service and expert recommendations.<br>
Curates and maintains a balanced wine list that reflects guest preferences, seasonal trends, regional specialties and market demands.<br>
Selects, evaluates and sources wines from approved suppliers while maintaining the hotel's quality standards and budget objectives.<br>
Builds and maintains strong relationships with wineries, distributors and beverage suppliers to ensure availability of premium products.<br>
Recommends appropriate wine pairings with menu items to enhance the overall dining experience.<br>
Conducts wine tastings and educational presentations for guests, VIPs and special events.<br>
Oversees proper wine storage, cellar management and inventory control to ensure optimal product quality.<br>
Ensures wines are stored, handled and served at the correct temperatures and according to international service standards.<br>
Monitors wine inventory levels and establishes minimum and maximum stock quantities to support operational requirements.<br>
Controls and analyses the following:</p>
<ul>
<li>Wine sales performance and profitability</li>
<li>Wine cost percentages and inventory variances</li>
<li>Wine quality, presentation and service standards</li>
<li>Guest satisfaction related to wine service</li>
<li>Wine spoilage, breakage and wastage</li>
<li>Cellar organization and stock rotation (FIFO)</li>
</ul>
<p>Conducts regular inventory counts and investigates discrepancies.<br>
Maximises departmental profitability through strategic wine sales, upselling and promotional activities.<br>
Works closely with Executive Chef and Restaurant Managers to develop wine pairing menus and special promotions.<br>
Supports banquet operations by recommending suitable wine selections for conferences, weddings and special events.<br>
Prepares seasonal wine promotions and special wine menus to increase revenue.<br>
Ensures compliance with local alcohol laws, licensing regulations and responsible alcohol service practices.<br>
Trains restaurant, bar and banquet employees on wine knowledge, service etiquette, food pairing techniques and upselling skills.<br>
Develops training programmes and conducts regular wine education sessions to improve team product knowledge.<br>
Coaches and mentors employees to achieve excellence in wine service standards.<br>
Participates in the recruitment, orientation and development of beverage team members where required.<br>
Organises regular wine tastings for staff to improve product familiarity and service confidence.<br>
Reviews guest feedback regarding wine service and implements corrective actions where necessary.<br>
Attends departmental meetings and management meetings according to the hotel schedule.<br>
Maintains accurate wine lists, tasting notes, pricing structures and product specifications.<br>
Updates wine menus whenever new vintages, labels or promotions are introduced.<br>
Monitors wine market trends, emerging regions, new producers and industry innovations to continuously improve the wine programme.<br>
Prepares monthly reports on wine sales, inventory, purchasing and profitability.<br>
Assists in preparing the annual beverage budget related to wine operations.<br>
Controls purchasing activities in accordance with hotel procurement policies.<br>
Ensures proper maintenance, cleanliness and organisation of wine cellars, storage rooms and wine service equipment.<br>
Protects and maintains wine preservation systems, decanters, glassware and serving equipment.<br>
Creates a motivational working environment that encourages teamwork, professionalism and continuous learning.<br>
Promotes effective communication between the wine programme and all Food & Beverage outlets.<br>
Conducts regular wine quality evaluations and removes products that do not meet hotel standards.<br>
Participates in brainstorming sessions to introduce innovative wine concepts, tasting experiences and promotional activities.<br>
Supports sustainability initiatives by promoting environmentally responsible wineries, reducing waste and improving recycling practices.<br>
Ensures proper disposal of bottles, corks, packaging materials and other recyclable waste.<br>
Implements energy-saving practices within wine storage and beverage operations.<br>
Ensures chemicals used for cleaning wine equipment and storage areas are handled safely and in accordance with legal requirements.<br>
Participates in Food Safety and Quality Management System meetings as required.<br>
Ensures compliance with HACCP, food safety regulations, hygiene standards and hotel quality procedures.<br>
Identifies operational issues, analyses information and develops practical solutions to improve wine service and profitability.<br>
Maintains the highest standards of professional appearance, guest interaction and confidentiality.<br>
Performs any additional duties assigned by hotel management that support the successful operation of the Food & Beverage Department.</p>
<h4>Qualifications</h4>
<p><strong>Education and experience:</strong> 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods.<br>
<strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.<br>
<strong>Courses and training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.<br>
<strong>Computer literacy:</strong> MS Office applications.<br>
<strong>Skills:</strong> Good command of systems and legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems, programmes or software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity and inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The role of the Customer Services Assistant in Smaland involves providing excellent customer service by managing the play facility adhering to entry policies and child care SOPs. This position requires a professional and friendly approach to ensure a positive experience for both children and their guardians. Successful performance involves guaranteeing child safety, addressing customer inquiries, and representing the IKEA brand at a high level, maintaining standards within the store.</p>
<h4>What you will do</h4>
<ul>
<li>Greet and welcome mothers/guardians with their children on arrival at Smaland.</li>
<li>Explain the Smaland admission policy in a friendly and professional manner.</li>
<li>Entertain children with agreed activities based on the Commercial Calendar.</li>
<li>Ensure the child's safety is the main priority while they are in Smaland.</li>
<li>Make announcements and page the customers (parents) if there is an issue with the children in the playroom area.</li>
<li>Handle routine customer complaints promptly and courteously.</li>
<li>Provide a safe environment for children within the area.</li>
<li>Be ready to rotate and work at the Information desk to greet customers and address all incoming inquiries.</li>
</ul>
<p><strong>Operational</strong></p>
<ul>
<li>Ensure all system and emergency procedures are adhered to as per policy/procedure.</li>
<li>Brief the Duty Manager on complaints that require management assistance.</li>
<li>Ensure all emergency procedures are adhered to.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Child care expertise.</li>
<li>Analytical skills.</li>
<li>Effective communication.</li>
<li>Problem solving.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Local qualification in Child Care as per relevant country standards.</li>
<li>First Aid qualification.</li>
<li>Minimum of 2 years of experience in a similar role.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced professional to lead the delivery of service transition projects and programmes across the business operations & transformation portfolio, with a key focus on the VOIS service line. The role is responsible for ensuring that business outcomes are achieved on time, within budget, and to agreed quality standards, while driving execution excellence, stakeholder alignment, risk management, and continuous improvement of transition methodologies across VOIS, local markets, and group functions.</p>
<h4>What you will do</h4>
<ul>
<li>Lead and own the delivery of transition requirements across a portfolio of projects and programmes.</li>
<li>Apply VOIS transition methodology, ensuring governance, documentation, controls, and deliverables meet required standards.</li>
<li>Manage programme execution within agreed scope, budget, timelines, and quality expectations.</li>
<li>Build and maintain strong relationships with senior stakeholders, including business owners, programme leads, vendors, system integrators, local markets, and group functions.</li>
<li>Provide accurate and transparent reporting on project health, risks, issues, dependencies, and delivery progress.</li>
<li>Identify risks, opportunities, and interdependencies early, working with stakeholders to define mitigation plans and remove blockers.</li>
<li>Apply Agile, Lean, Waterfall, and SAFe principles where appropriate to enhance delivery discipline and business value.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Brings strong experience in operations, service delivery, transition management, or programme/project delivery.</li>
<li>Demonstrates the ability to work across cross-functional initiatives involving business, technology, delivery, and external partners.</li>
<li>Possesses confident stakeholder management skills, including managing senior escalations with clarity and professionalism.</li>
<li>Comfortable navigating ambiguity and complexity, translating unclear requirements into structured delivery plans.</li>
<li>Skilled at influencing outcomes across virtual, matrix, and cross-cultural teams.</li>
<li>Demonstrates a strategic mindset with strong attention to detail and a focus on delivery outcomes.</li>
<li>Shows cross-cultural awareness when working with global stakeholders.</li>
<li>Applies an Agile mindset with a practical understanding of Lean and process management approaches.</li>
<li>At least 3-5 years in transition, service delivery, or programme/project delivery.</li>
<li>Holds working knowledge of IT architecture, implementation, and service readiness activities.</li>
<li>Holds recognised certifications such as PMP, Prince2, or CSM; additional Agile certifications (e.g. SAFe) are advantageous.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead complex, high-impact transition programmes across global markets.</li>
<li>Exposure to senior stakeholders and cross-functional teams within VOIS and the wider Vodafone Group.</li>
<li>A collaborative environment that encourages continuous improvement and innovation in delivery methodologies.</li>
<li>The chance to shape and enhance transition frameworks and governance practices.</li>
<li>Contribution to strategic objectives including business growth, productivity, and improved time-to-market.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme and transition management techniques in a global delivery context.</li>
<li>Expertise in governance frameworks, delivery assurance, and risk management practices.</li>
<li>Enhanced stakeholder engagement and influencing capabilities across senior leadership levels.</li>
<li>Practical application of Agile, SAFe, Lean, and hybrid delivery models.</li>
<li>Broader understanding of telecom operations, IT architecture, and service readiness processes.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>What you’ll do</h4>
<p><strong>Role purpose:</strong><br>
Act as architecture and design authority across IT organization.<br>
Impact assessment of requirements arising from the business and product owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs.<br>
Contributing to the technical solution architecture strategy and roadmap.<br>
Responsible for delivering end to end solution designs that meet business needs and requirements.<br>
Responsible for aligning Vodafone Egypt IT roadmap with group strategy and guidelines.<br>
In charge of resolving technology disagreements among different IT teams.<br>
Responsible for auditing/reviewing IT processes and solutions.<br>
Instruct and follow up on delivery teams to modify them according to IT strategy.</p>
<h4>Who you are</h4>
<p><strong>Job responsibility:</strong></p>
<ul>
<li>Lead technical design activities for major business and technology projects across IT in a way that directly impacts revenue, cost saving initiatives and NPS.</li>
<li>Manage business requirements planning to ensure they are reflected into technology enablers to be implemented by delivery teams, ensuring overall business objectives will be realized.</li>
<li>Lead strategic technical activities that require cooperation with group architecture team(s) and adapt Vodafone group P&S related architecture initiatives within Vodafone Egypt in a way that suits local targets and strategies.</li>
<li>Work with SMEs and technical domain/chapter leads across the IT organization on designing solutions and identifying needed technical capabilities and required systems changes.</li>
<li>Deliver solution technical documents such as SoW and HLD describing the end to end solution architecture and roles and responsibilities of systems and teams.</li>
<li>Participate in RFP and PoC process of new technical platforms and capabilities.</li>
<li>Authorized to take necessary decisions to resolve technical conflicts among different delivery functions.</li>
<li>Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>What's in it for you</h4>
<p><strong>Core competencies and technical skills:</strong></p>
<ul>
<li>Proven and demonstrable architecture, development and technical leadership skills (within the telecom industry would be a bonus).</li>
<li>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development.</li>
<li>A deep understanding of technical security concepts to protect us and our users.</li>
<li>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction.</li>
<li>Stakeholder management (IT, business) and good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc.</li>
<li>Strong communicator, with a passion for new technology and a drive to push your boundaries.</li>
<li>Strong decision making and leadership capabilities.</li>
<li>Helicopter view identifying key information and patterns.</li>
<li>Innovativeness and ability to generate viable alternatives out of challenging situations.</li>
<li>Proven ability to work in virtual teams.</li>
</ul>
<p><strong>Must have technical / professional qualifications:</strong></p>
<ul>
<li>Communication, computer, telecom engineering, computer science or equivalent bachelor’s degree is a must.</li>
<li>At least 7 years technical experience in different telecommunication and/or IT domains.</li>
<li>Must have worked in at least 2 different technology areas before, preferably in telecom/IT related domains.</li>
<li>Hands-on experience in developing and delivering different IT/telecom related applications and services.</li>
<li>Previous experience in multinational/vendor companies is a plus.</li>
<li>Previous experience working on large scale and complex IT projects.</li>
<li>IT/enterprise architecture standards, frameworks, reference models background is a plus.</li>
<li>Knowledge of agile principles and methodologies – previous experience working in an agile environment is a plus.</li>
<li>Knowledge of infrastructure, cloud, and virtualization concepts and solutions.</li>
<li>Knowledge of different OS/DB types.</li>
<li>Knowledge of software development techniques, REST web services, SOA, architecture patterns, and microservices architecture.</li>
<li>Experience in integration/middleware domain is a plus.</li>
<li>TOGAF, AWS or equivalent certifications is a plus.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly experienced delivery professional to take full accountability for leading medium to large, complex cross-functional business and technology initiatives. This role is responsible for the full lifecycle of delivery—from initiation through execution to value realisation—ensuring alignment with strategic objectives and measurable business outcomes. The individual will play a critical role in maintaining governance standards, driving stakeholder alignment, and ensuring financial and operational success across programmes.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the end-to-end delivery of complex cross-functional projects, ensuring alignment with agreed scope, timelines, budgets, and quality expectations</li>
<li>Define and manage project plans, including scope, schedules, resources, financials, and governance frameworks</li>
<li>Own financial performance, including budgeting, forecasting, cost control, and benefits tracking to deliver committed value</li>
<li>Identify, assess, and mitigate risks, issues, and dependencies proactively to maintain delivery continuity</li>
<li>Monitor delivery performance against milestones and success measures; implement corrective actions as required</li>
<li>Establish governance structures and ensure transparent reporting, maintaining compliance with financial and regulatory standards</li>
<li>Engage and influence senior stakeholders to support decision-making, resolve challenges, and maintain delivery progress</li>
<li>Lead cross-functional teams and external partners, ensuring effective transition into business-as-usual operations with defined success measures</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Extensive experience in end-to-end project or programme delivery within complex environments</li>
<li>Strong capability in governance, risk management, and maintaining robust delivery controls</li>
<li>Skilled in change management and driving adoption across diverse stakeholder groups</li>
<li>Knowledgeable in value realisation, benefits tracking, and performance reporting</li>
<li>Experienced in Agile, SAFe, or hybrid delivery approaches</li>
<li>Proficient in financial management, budgeting, forecasting, and portfolio alignment</li>
<li>Familiar with contract, commercial, and financial control practices</li>
<li>Understanding of service transition, operational readiness, and delivery metrics</li>
<li>Awareness of AI/GenAI applications within project delivery contexts</li>
<li>Demonstrates leadership, stakeholder influence, and effective communication at senior levels</li>
<li>Strong decision-making ability, accountability, and conflict resolution capabilities</li>
<li>Experience within telecommunications, digital transformation, or large-scale technology delivery environments</li>
<li>Holds or is working towards relevant certifications such as PMP®, PRINCE2®, or Agile frameworks</li>
<li>Familiarity with delivery tools such as MS Project, Jira, Planview, Clarity, or ServiceNow</li>
<li>Experience with financial tracking and reporting tools such as SAP, Excel, or Power BI</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead high-impact, complex transformation initiatives across global markets</li>
<li>Exposure to senior stakeholders and strategic decision-making environments</li>
<li>A collaborative and inclusive working culture with strong emphasis on ethical practices</li>
<li>Professional growth towards enterprise portfolio leadership and strategic programme governance</li>
<li>Access to advanced tools, methodologies, and global best practices in delivery excellence</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme and portfolio governance techniques</li>
<li>Strategic financial management and benefits realisation methodologies</li>
<li>Stakeholder engagement and executive-level communication</li>
<li>Application of Agile, hybrid delivery, and AI-enabled project management practices</li>
<li>Cross-functional leadership within multinational and multi-partner environments</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.<br><br><br><b>What you’ll do</b>
<br><ul>
<li>Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services.</li>
<li>Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments.</li>
<li>Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls.</li>
<li>Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services.</li>
<li>Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement.</li>
<li>Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity.</li>
<li>Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements.</li>
<li>Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies.</li>
<li>Contribute to operational planning, budget management, service investment forecasting, and business continuity activities.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>Bachelor’s degree in Engineering, Computer Science, or a related technical discipline. </li>
<li>Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams. </li>
<li>Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server</li>
<li>technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services.</li>
<li>Experience with vulnerability management, configuration management, automated deployment, and information security controls.</li>
<li>Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements.</li>
<li>Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills. </li>
<li>Comfortable working within an on-call support model and collaborating across international teams and cultures when required.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to lead security and infrastructure services that support large-scale global business operations.</li>
<li>Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments.</li>
<li>Experience influencing service strategy, operational excellence, and business continuity initiatives.</li>
<li>Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact.</li>
<li>Participation in global projects that drive innovation, security maturity, and service transformation.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced cyber security governance and enterprise risk management.</li>
<li>Large-scale infrastructure operations and service reliability management.</li>
<li>Strategic stakeholder engagement and customer-centric service delivery.</li>
<li>Security incident management, crisis response, and business continuity practices.</li>
<li>IT service management, operational governance, and continuous improvement methodologies.</li>
<li>Leadership and team development within complex global environments.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Employee Network</li>
</ul>
<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>COMPANY DESCRIPTION</span></strong></p><br> <p><span>SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.</span></p><br><p><strong><span>THE SAP YOUNG PROFESSIONALS PROGRAM</span></strong></p><br> <p><span>The SAP Young Professionals Program is a free initiative delivered by the</span><span>Digital Skills Center of SAP</span><span>. The program, which lasts for 2 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP will work very closely with the program graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant.</span></p><br>
<p><strong><span>SAP CONSULTANTS</span></strong></p><br> <p><span>The role of an SAP Consultant can be divided into 2 functions: Functional and Technical. </span></p><br> <p><span>The consultant will contribute to blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business. </span></p><br>
<p><span>The Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.</span></p><br> <p><strong><span>CERTIFICATE INFORMATION: </span></strong></p><br> <p><strong><span>SAP Build, </span></strong><span>is a unified application development and process automation solution, enabling personalization and efficiency at scale. It empowers users to create applications, automate tedious tasks, and design business sites through a low-code environment, ensuring that innovation is accessible to both professional developers and business experts.</span></p><br> <p><strong><span>The Generative AI Hub</span></strong><span>, part of SAP AI Foundation, is a centralized platform designed to streamline enterprise AI adoption. It provides a secure environment for businesses to access, orchestrate, and deploy a wide range of Large Language Models (LLMs) while ensuring they are grounded in business-specific data and compliant with enterprise standards.</span></p><br>
<p><strong><span>HOW YOU BENEFIT:</span></strong></p><br> <ul>
<li><span>Start your journey to become an SAP Consultant;</span></li>
<li><span>Gain globally-recognised associate-level SAP Certifications;</span></li>
<li><span>Learn directly from SAP experts;</span></li>
<li><span>Experience classroom and workshop-based training in SAP Technologies;</span></li>
<li><span>Develop the soft skills needed to prepare you for successful job applications;</span></li>
<li><span>Benefit from introductions to job opportunities within the SAP Ecosystem to help secure a position after the training. Please note this program does not guarantee you a job at the end of it.</span></li>
</ul>
<p><strong><span>WHAT WE REQUIRE FROM A CANDIDATE:</span></strong></p><br> <ul>
<li><span>Candidates must have the legal right to work in Egypt.</span></li>
<li><span>Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations;</span></li>
<li><span>Candidates must be educated to at least Bachelor level in a field related <strong>to Business Administration / Management Information Systems / Engineering / </strong></span><strong><span>Data Science / AI</span></strong></li>
<li><span>Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile – proof of this may be requested.</span></li>
<li><span>Candidates must have a keen interest in starting an SAP-related career involving travel;</span></li>
<li><span>Candidates should be fluent in English, both written and spoken;</span></li>
<li><span>The program will commence by<strong> mid-August 2026</strong>and full-time availability from 9am – 6pm from <strong>Sunday- Thursday </strong>throughout the training period is essential. The Program will last for 2 months.</span></li>
<li><strong><u><span>This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</span></u></strong></li>
</ul>
<p><strong><span>Please share an English version of your resume while applying for this program.</span></strong></p><br>
<p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br>
<p><span><br><strong>We win with inclusion</strong><br> SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: </span><span>Careers@sap.com</span><span>. Requests for reasonable accommodation will be considered on a case-by-case basis. </span></p><br> <p><span>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program</span><span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</span></p><br> <p><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Additional Locations: <br></span></p><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Join Us At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do As part of Vodafone Business s strategic ambition to become the SME Champion, this role plays a pivotal part in enabling the success of small and medium enterprises through value-driven partnerships, ecosystem engagement, and targeted programs. The SME Ecosystem & Partnerships Lead is responsible for designing and executing initiatives that position Vodafone Business as a trusted growth partner for SMEs. This includes leading the development of strategic alliances, managing partner integrations, launching new SME-focused initiatives, and building a strong support network for startups.</p><p>Job Profile SME Partnerships & Ecosystem Development Identify, evaluate, acquire, and manage strategic partners that complement Vodafone s SME offerings (e.g., digital solutions, fintech, logistics, e-commerce). Develop and manage the Engez and broader SME verticals partner ecosystem. Design partnership frameworks and value propositions that drive mutual growth. Partner Integration & Experience Lead the end-to-end integration process with partners to ensure a seamless and differentiated customer experience. Collaborate with internal product, technology, and commercial teams to ensure efficient onboarding and operational execution. Implement scalable processes and governance models to manage partnerships effectively. SME Alliance Leadership Design and launch the Vodafone Business SME Alliance, a strategic initiative to create a collaborative platform for SMEs, startups, and ecosystem players. Define selection criteria and onboarding processes for partners and startups. Own ongoing engagement strategy including events, thought leadership, co-marketing campaigns, and innovation challenges. Develop KPIs and performance dashboards to track alliance impact and partner performance. Startups Support Program Launch and manage the Vodafone Business Startups Support Program, focused on accelerating growth for early-stage businesses. Partner with incubators, accelerators, and VCs to identify high-potential startups. Curate a suite of Vodafone and partner services (connectivity, cloud, advisory, marketing support) tailored to startup needs.</p><p>Comptencies and Qualifications Deep expertise in strategic partnerships and ecosystem building to create differentiated SME propositions and unlock new growth opportunities through external alliances. Strong commercial and operational acumen in partner management, with experience designing partnership frameworks, governance models, and scalable onboarding processes that deliver mutual value. Proven ability to lead end-to-end partner integration, collaborating across product, technology, sales, and operations to ensure seamless execution and customer experience. Strong knowledge of the SME, startup, and innovation ecosystem, including incubators, accelerators, venture capital networks, and the evolving needs of early-stage and growth businesses. Track record in developing high-impact SME programs and engagement platforms, including alliances, startup support initiatives, co-marketing campaigns, and performance dashboards to measure business and brand impact. Must have technical / professional qualifications: Bachelor s degree in business, Marketing, or a related field, with postgraduate qualifications considered a plus. 7-9 years of experience in B2B marketing, partnerships, ecosystem development, GTM, preferably within telecom, ICT, or technology-led businesses. Strong knowledge of telecom, ICT, and digital business solutions, with the ability to identify partnership opportunities that strengthen SME value propositions. Experience using CRM, analytics, and performance tracking tools to monitor program effectiveness, partner performance, and customer engagement outcomes. Excellent communication, influencing, and stakeholder management capabilities, with the confidence to work across senior internal stakeholders, external partners, and ecosystem players.</p><p>Not a perfect fit? Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Deep expertise in strategic partnerships and ecosystem building to create differentiated SME propositions and unlock new growth opportunities through external alliances.</li><li>Strong commercial and operational acumen in partner management, with experience designing partnership frameworks, governance models, and scalable onboarding processes that deliver mutual value.</li><li>Proven ability to lead end-to-end partner integration, collaborating across product, technology, sales, and operations to ensure seamless execution and customer experience.</li><li>Strong knowledge of the SME, startup, and innovation ecosystem, including incubators, accelerators, venture capital networks, and the evolving needs of early-stage and growth businesses.</li><li>Track record in developing high-impact SME programs and engagement platforms, including alliances, startup support initiatives, co-marketing campaigns, and performance dashboards to measure business and brand impact.</li><li>Bachelor s degree in business, Marketing, or a related field, with postgraduate qualifications considered a plus.</li><li>7-9 years of experience in B2B marketing, partnerships, ecosystem development, GTM, preferably within telecom, ICT, or technology-led businesses.</li><li>Strong knowledge of telecom, ICT, and digital business solutions, with the ability to identify partnership opportunities that strengthen SME value propositions.</li><li>Experience using CRM, analytics, and performance tracking tools to monitor program effectiveness, partner performance, and customer engagement outcomes.</li><li>Excellent communication, influencing, and stakeholder management capabilities, with the confidence to work across senior internal stakeholders, external partners, and ecosystem players.</li></ul><p></p></section>
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<strong>TITLE: </strong> Finance Assistant <br> <strong>TEAM/PROGRAMME</strong>: Finance Team <strong>LOCATION:</strong> Cairo <br> <strong>GRADE</strong>: 5 <strong>CONTRACT LENGTH: </strong>5 months <br> <p><strong>CHILD SAFEGUARDING: </strong> </p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE: </strong> </p><br> <p>Finance Assistant is responsible for assisting with incoming and outgoing financial transactions. The responsibilities also include maintaining bank as well as cash books, daily reconciliations, consolidating approved documentation (Receipts, Bank transactions, Vouchers, GRN, etc.), preparing vouchers, recording transactions according to SCI guidelines, filing, and assisting during month-end closure and audits.</p><br> <br> <p><strong>SCOPE OF ROLE: </strong> </p><br> <p><strong> Reports to: </strong>Finance Officer </p><br> <p><strong>Staff reporting to this post: </strong>None</p><br> <p><strong>Budget Responsibilities: </strong>None</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY: </strong> </p><br> <p>• Check payment requests, claims, bills, invoices, and other supporting documents before payments to ensure the completeness of the documents and approval with clear and specific charging notes.</p><br> <p>• Communicate with the medical and program team for issues related to the medical claims</p><br> <p>• Preparing the final deduction sheet for medical claims</p><br> <p>• Communicating with medical service providers and replying to their inquiries related to claims</p><br> <p>• Reporting issues related to FWA of medical service providers</p><br> <p>• Prepare audit samples and coordinate replies to audit queries</p><br> <p>• Prepare Payment vouchers (PVA), Cash Receipts (CR), Cash Transfers (CT); General Journal vouchers JVs daily.</p><br> <p>• Responsible for Bookkeeping and ensuring all daily transactions have been booked on FMS- Agresso/GLACOS.</p><br> <p>• Writing the checks and processing online transfers & maintenance of the bank books daily to ensure all outstanding checks are accounted for.</p><br> <p>• Processing Accounts payable (Cheques & Transfers) every week for supplier liabilities</p><br> <p>• Handle all authorized petty cash payments</p><br> <p>• Provide cash advances to program and admin staff and work to settle procurement, training, and travel expenses. Ensure proper budget coding approvals from the authorized person and deliver the checks to concerned parties on a timely basis.</p><br> <p>• Maintain finance documents in an orderly and secure manner.</p><br> <p>• Scan all financial documents every month.</p><br> <p>• Keep the confidentiality of financial information including budget, bank balance and cash.</p><br> <p>• Assist during year-end as well as grant-specific audits.</p><br> <p>• Any other related tasks as requested by Supervisor</p><br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>) <strong>Accountability: </strong> </p><br> <p>• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>• holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p>• <strong>Ambition: </strong> </p><br> <p>• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</p><br> <p>• widely shares their personal vision for Save the Children, engages and motivates others</p><br> <p>• future-oriented, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration: </strong> </p><br> <p>• builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters</p><br> <p>• values diversity, sees it as a source of competitive strength</p><br> <p>• approachable, good listener, easy to talk to.</p><br> <p>• <strong>Creativity: </strong> </p><br> <p>• develops and encourages new and innovative solutions • willing to take disciplined risks. <strong>Integrity: </strong> </p><br> <p>• honesty encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS </strong> </p><br> <p>University degree in Finance/ Accounting or another similar field</p><br> <br> <p><strong>EXPERIENCE AND SKILLS </strong> </p><br> <p>• 1-2 years of relevant work experience in budgeting and budget management, especially on finances/grants management in an international organization.</p><br> <p>• Good analytical skills – the ability to analyze complex financial data and design and produce effective management information.</p><br> <p>• Previous experience in developing and amending partnership agreements, budgets, and close-out, etc.</p><br> <p>• Excellent understanding of local law and regulations applicable to local NGOs</p><br> <p>• Excellent analytical skills – the ability to analyze complex financial data, design and produce effective reports for management information.</p><br> <p>• Understanding of financial systems and procedures.</p><br> <p>• Experience of computerized accounts packages, Excel, PowerPoint and Word.</p><br> <p>• Good sense of responsibility.</p><br> <p>• Excellent organizational & communications skills</p><br> <p>• Good proficiency in spoken and written English</p><br> <p>• Good computer skills, especially in spreadsheets & data analysis (Excel & Access) and familiarity with accounting software is preferred.</p><br> <p>• Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies</p><br> <p>• Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches</p><br> <br> <p><strong>Additional job responsibilities </strong> </p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p><strong>Equal Opportunities </strong> </p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding: </strong> </p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff: </strong> </p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety </strong> </p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <strong>JD written by: Mohamed Rafik </strong> <strong>Date: </strong> <br> <strong>JD agreed by:</strong> <strong>Date: </strong> <br> <strong>Updated By: </strong> <strong>Date: </strong> <br> <strong>Evaluated: </strong> <strong>Date: </strong> <br> <br> </div>
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<span>The Microsoft 365 Data Security & Compliance Consultant is responsible for the end-to-end implementation, configuration, and deployment of Microsoft Purview solutions across the Microsoft 365 ecosystem.<br> You will take ownership of implementing enterprise data governance, information protection, compliance, and risk management solutions using Microsoft Purview—including Information Protection, Data Loss Prevention (DLP), Records Management, Insider Risk Management, Communication Compliance, eDiscovery, and Audit—to ensure enterprise data remains secure, compliant, and governed.<br> This is a hands-on consulting and engineering role focused on delivery: translating regulatory and business requirements into production-ready Microsoft Purview solutions, owning the deployment lifecycle, and ensuring data governance controls are aligned with enterprise security, privacy, and compliance standards.<br> Responsibilities: Information Protection & Data Classification Design, configure, and deploy Microsoft Purview solutions based on client compliance, legal, privacy, and business requirements.<br> Conduct discovery workshops with client compliance, legal, privacy, and IT stakeholders to develop target-state data governance and Microsoft Purview solution designs.<br> Implement enterprise data classification frameworks using Sensitivity Labels, Microsoft Information Protection, auto-labeling, encryption, and container-level protection across Microsoft 365 services and endpoints.<br> Develop and maintain enterprise information protection policies aligned with regulatory and organizational compliance requirements.<br> Data Loss Prevention & Records Management Configure Data Loss Prevention (DLP) policies across Microsoft 365 workloads, endpoints, and cloud environments using sensitivity labels and sensitive information types to prevent unauthorized sharing of regulated data.<br> Deploy retention labels, retention policies, records management, disposition reviews, legal hold, and regulatory retention capabilities to meet organizational and regulatory compliance requirements.<br> Configure data lifecycle management policies to ensure compliant retention, archival, and disposition of enterprise information.<br> Insider Risk, eDiscovery & Compliance Configure Insider Risk Management, Communication Compliance, eDiscovery (Standard and Premium), and Audit solutions to support investigations, legal discovery, and regulatory examinations.<br> Implement audit and compliance controls that support organizational governance, regulatory reporting, and legal hold requirements.<br> Partner with Collaboration & Content and Microsoft 365 Copilot consultants to ensure enterprise content is appropriately classified, protected, and governed for secure Microsoft 365 Copilot adoption.<br> Deployment Ownership & Governance Own the complete deployment lifecycle from discovery workshops and compliance assessments through solution design, implementation, staged rollouts, production deployment, testing, and operational handover.<br> Develop reusable Microsoft Purview configuration baselines, policy templates, deployment guides, implementation documentation, and operational runbooks.<br> Produce technical design documents, implementation documentation, operational guides, and knowledge transfer materials to support ongoing operations.<br> Client Advisory & Stakeholder Collaboration Act as a trusted advisor by translating regulatory, privacy, and data governance requirements into Microsoft Purview solutions while recommending Microsoft and industry best practices.<br> Collaborate closely with Collaboration & Content, Endpoint & Identity, Copilot & AI, Cybersecurity, and client stakeholders to deliver integrated Microsoft 365 security and compliance solutions.<br> Conduct client discovery workshops, compliance assessments, solution design sessions, and deployment planning activities while ensuring deployed solutions align with governance, regulatory, and organizational security standards.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Design, configure, and deploy Microsoft Purview solutions based on client compliance, legal, privacy, and business requirements.<br> Conduct discovery workshops with client compliance, legal, privacy, and IT stakeholders to develop target-state data governance and Microsoft Purview solution designs.<br> Implement enterprise data classification frameworks using Sensitivity Labels, Microsoft Information Protection, auto-labeling, encryption, and container-level protection across Microsoft 365 services and endpoints.<br> Develop and maintain enterprise information protection policies aligned with regulatory and organizational compliance requirements.<br> Configure Data Loss Prevention (DLP) policies across Microsoft 365 workloads, endpoints, and cloud environments using sensitivity labels and sensitive information types to prevent unauthorized sharing of regulated data.<br> Deploy retention labels, retention policies, records management, disposition reviews, legal hold, and regulatory retention capabilities to meet organizational and regulatory compliance requirements.<br> Configure data lifecycle management policies to ensure compliant retention, archival, and disposition of enterprise information.<br> Configure Insider Risk Management, Communication Compliance, eDiscovery (Standard and Premium), and Audit solutions to support investigations, legal discovery, and regulatory examinations.<br> Implement audit and compliance controls that support organizational governance, regulatory reporting, and legal hold requirements.<br> Partner with Collaboration & Content and Microsoft 365 Copilot consultants to ensure enterprise content is appropriately classified, protected, and governed for secure Microsoft 365 Copilot adoption.<br> Own the complete deployment lifecycle from discovery workshops and compliance assessments through solution design, implementation, staged rollouts, production deployment, testing, and operational handover.<br> Develop reusable Microsoft Purview configuration baselines, policy templates, deployment guides, implementation documentation, and operational runbooks.<br> Produce technical design documents, implementation documentation, operational guides, and knowledge transfer materials to support ongoing operations.<br> Act as a trusted advisor by translating regulatory, privacy, and data governance requirements into Microsoft Purview solutions while recommending Microsoft and industry best practices.<br> Collaborate closely with Collaboration & Content, Endpoint & Identity, Copilot & AI, Cybersecurity, and client stakeholders to deliver integrated Microsoft 365 security and compliance solutions.<br> Conduct client discovery workshops, compliance assessments, solution design sessions, and deployment planning activities while ensuring deployed solutions align with governance, regulatory, and organizational security standards.<br></span> </div>
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<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.</li><li>Ensures integration of departmental goals in game plans</li><li>Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations</li><li>Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation</li><li>Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job</li><li>Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.</li><li>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner.</li><li>Manage all business and functions of the F&B Department.</li><li>Maximise the department’s profitability through operations.</li><li>Manage operations to ensure the highest quality delivery of food and beverage products and service.</li><li>Control and analyse the below points:</li><li>Sales and costs</li><li>Display quality and service standards of F&B products</li><li>Ensure proper use, protection and maintenance of departmental utensils.</li><li>Conduct activities to increase customer satisfaction and, enhance service quality.</li><li>Mentor and Follow-up monthly employees turnover </li><li>Consolidate business relationships between employees in the department.</li><li>Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department.</li><li>Organise meetings to obtain data and achieve results.</li><li>Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region.</li><li>Make plans with department managers in order to deliver successful organisations within the hotel.</li><li>Attend departmental meetings and the Management meeting according to the hotel management calendar.</li><li>Update the below areas related to food and beverages according to the hotel’s policies and procedures:</li><li>Finance, standards, employees and trainings, outlets and recreation/entertainment</li><li>Conduct promotional activities to increase sales and conduct meetings for banquet organisations</li><li>Ensure protection, maintenance and replacement of materials and utensils.</li><li>Prepare and monitor monthly and annual F&B departmental budget.</li><li>Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department.</li><li>Contribute to preparing the hotel’s income plans and marketing programmes.</li><li>Research opportunities for professional self-development.</li><li>Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years.</li><li>Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager’s approval.</li><li>Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities.</li><li>Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department.</li><li>Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis.</li><li>Conduct brainstorming sessions and group work to unleash employees’ talents.</li><li>Take part in the Food Safety Team and attend MR meetings.</li><li>Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education/Experience: </strong>4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience with applying the main principles and/or different methods.</li><li><strong>Foreign Language:</strong> Sufficient level of English to communicate effectively with guests and employees.</li><li><strong>Courses and Training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> MS Office applications.</li><li><strong>Skills:</strong> Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
Department: Technology Strategy & Operations, Digital & Technology Platform Services<br>The Enterprise Architect – Integrated Business Planning (IBP) is a key member of the Enterprise Architecture team, owning the architectural direction for enterprise-wide business planning at Coca-Cola HBC. This role spans the full breadth of planning across the organization, encompassing Financial Planning, HR & Workforce Planning, Procurement Planning, Supply Chain Planning, and Commercial Planning (including Trade Promotion). The role acts as a trusted advisor and architectural authority, accountable for ensuring that these five planning domains connect into a single, coherent, and integrated enterprise planning model – rather than operating as isolated functional silos. The Enterprise Architect translates strategic planning ambitions into domain target architectures, integration blueprints, and transformation roadmaps, bringing a long-term enterprise-wide perspective to ensure architectural decisions deliver connected, scalable, and insight-driven planning outcomes across all functions. Working closely with senior planning stakeholders across Finance, Supply Chain, Commercial, Procurement, and HR, the Enterprise Architect governs a best-of-breed technology landscape in which each planning domain is supported by specialist platforms. The role is responsible for ensuring these platforms are architecturally coherent, properly integrated, and collectively serve the enterprise IBP vision. While primarily operating at a strategic level, the Enterprise Architect collaborates with platform architects and agile delivery teams across concurrent programs, actively driving simplification, data consistency, and reuse – reducing fragmentation and integration debt across the full IBP ecosystem.<br>YOUR NEW KEY RESPONSIBILITIES:<br>ENTERPRISE ARCHITECTURE STRATEGY & OWNERSHIP:Own and evolve the Enterprise Architecture vision and strategy for enterprise-wide business planning, covering Financial Planning, HR & Workforce Planning, Procurement Planning, Supply Chain Planning, and Commercial Planning. Define and maintain target architectures and transition roadmaps for each planning domain and the integration layer that connects them across our core stack Ensure architectural coherence across all programs, platforms, and products that contribute to the IBP ecosystem, minimizing redundancy and technology debt ARCHITECTURE PRINCIPLES, STANDARDS & GOVERNANCE:Define, communicate, and enforce enterprise architecture principles, standards and data governance framework Act as an architectural authority, governing solution designs and key technology decisions for all planning platforms Ensure new systems integrate smoothly into the enterprise landscape and support long-term objectives Ensure planning data models – hierarchies, scenarios, forecast versions, and actuals – are consistent, governed, and interoperable across all planning domains BUSINESS TRANSFORMATION & VALUE ENABLEMENT:Lead enterprise-level architectural thinking for IBP transformation within an FMCG/CPG context Advise senior stakeholders on architectural trade-offs, risks, and opportunities related to process alignment and system capabilities, transitional architecture to avoid any business disruption and clear roadmap to achieve the end state architecture Drive simplification of the application and data landscape to improve agility, resilience, and cost efficiency Design complex process integrations, specifically architecting how Top-Down (BP) and Bottom-Up plan (Latest Estimate) converge to achieve rolling consensus forecasting cycle. Enable real-time or near-real-time data flows across planning platforms and operational systems, supporting responsive and connected enterprise planning INVESTMENT PROTECTION & DELIVERY ALIGNMENTProvide architectural assurance and due diligence for major initiatives Reduce enterprise risk by ensuring alignment with approved architectures and roadmaps Collaborate with Agile and SAFe delivery teams to ensure architecture is actionable and supports effective execution ARE THESE YOUR SECRET INGREDIENTS? Extensive EA Experience: Proven track record as an Enterprise Architect in large-scale, complex FMCG/CPG organizations Executive Influence: Ability to operate at enterprise and executive level, translating deep technical integrations into business value to influence business and IT decisions Deep Planning Domain & Process Knowledge: Deep understanding of end-to-end IBP processes. Crucially, proven ability to map and integrate complex business processes, including:Commercial plan – volume & value Promotional Plan Demand and Supply chain planning Cost Planning including Manufacturing, Supply Chain, Procurement and Workforce Best-of-Breed Technology Expertise: Proven experience designing and governing architectures across a multi-vendor landscape. Specific experience with our core stack is highly desirable; Anaplan (Connected Planning), Blue Yonder (Demand & Supply), XTEL (TPM), Workday (workforce management) Data Integration: Deep knowledge of modern data architecture, integration patterns, and API-led connectivity, specifically within an Azure Data Platform environment Experience working in large-scale, complex technology landscapes with multiple platforms and vendors. Familiarity with TOGAF, applied pragmatically (principles, target states, roadmaps, governance) Experience operating in Agile and SAFe environments Strong communication skills, able to convey architectural concepts to non-technical stakeholders<br>ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP.<br>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.