Solar Power Engineer Jobs in Egypt
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p><span><span>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.</span></span></p><br><br><p><span><span>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</span></span></p><br><br><br><p><span><span>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Valet Parking Attendant</span></span><span><span>who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</span></span></p><br><br><br><p><b><span>What You Will Do </span></b></p><br><br><br><p>Key Elements of the Job </p><br><br><p>Greets guests who arrive by private car and assists guests descending from cars. Issues appropriate valet parking ticket to guests when Door Staff is unavailable. </p><br><br><p>Creates a strong sense of arrival for hotel, restaurant and banquet guests by welcoming them to the hotel and safely parking their car in the hotel or local garage. </p><br><br><p>Drives car to hotel or local garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity. Yields to pedestrians. </p><br><br><p>Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with location of vehicle when parked. Deposits key and ticket with Valet Cashier. </p><br><br><p>Opens hotel doors for all guests and gives verbal welcome when not parking or retrieving guest cars. </p><br><br><p>Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. </p><br><br><p>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc. </p><br><br><p>Retrieves car for guests in a swift and safe manner. </p><br><br><br><p><b><span>What You Bring:</span></b></p><br><br><ul><li><p><span><span>Requires a working knowledge of division operations</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Working knowledge is generally learned on-the-job.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires ability to operate computer equipment and other</span></span><b><span>[</span><span>Department]</span></b><span><span>systems.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral proficiency in the English language.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>More than 1 year</span><span>experience.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Native Arabic Speaker </span></b></p><br><br></li></ul><br><ul><li><p><b><span>Have authorization of citizenship</span></b></p><br><br></li></ul><br><br><p><b><span>What We Offer</span><span>:</span></b></p><br><br><ul><li><p><span><span>Competitive</span><span>s</span><span>alary, wages, and a comprehensive benefits package</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent</span><span>t</span><span>raining and</span><span>d</span><span>evelopment opportunities</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary</span><span>d</span><span>ry</span><span>c</span><span>leaning for</span><span>e</span><span>mployee</span><span>u</span><span>niforms</span><span>/ business attire. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary</span><span>e</span><span>mployee</span><span>m</span><span>eals</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary stays at F</span><span>our</span><span>S</span><span>easons</span><span>properties (based on availability), with discounted meals.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Dental and medical/disability/life insurance</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Retirement pension</span><span>plan</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee service awards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Annual employee party/social and sport</span><span>s</span><span>events</span></span></p><br><br></li></ul><br><br><br><p><b><span>Schedule & Hours</span></b>:</p><br><br><p><span><span>Full–time job with 44 working hours a week. </span></span> </p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a global manufacturing organization seeking a detail-oriented <strong>Financial Controlling Specialist</strong> to join its Controlling & Financial Analysis team. This role supports financial accuracy, regulatory compliance, and business decision-making by validating accounting information, analyzing financial performance, and ensuring the integrity of the general ledger. Working closely with the Controller and cross-functional business teams, you'll play a key role in maintaining accurate financial reporting while supporting continuous process improvements and AI-enabled finance initiatives.</p><br><strong>Role Overview</strong><p>As the <strong>Financial Controlling Specialist</strong>, you will be responsible for maintaining the accuracy of the general ledger, supporting month-end close activities, preparing financial analyses, and ensuring compliance with IFRS and U.S. GAAP. You'll review accounting information generated through the company's shared services environment, reconcile financial data, monitor inventory and asset management activities, and provide financial insights that support business operations.</p><br><p>This role is ideal for an accounting professional who enjoys combining technical accounting expertise with financial analysis, process improvement, and cross-functional collaboration.</p><br><strong>Location</strong><p><strong>Hybrid (Mexico City or Toluca, Mexico)</strong> | <strong>2–3 days per week onsite | 9:00 AM - 6:00 PM CST</strong></p><br><strong>Key Responsibilities</strong><strong>General Ledger & Financial Accounting</strong><ul><li><p>Maintain the accuracy of the general ledger by reviewing financial transactions, posting journal entries, and reconciling accounts.</p><br></li><li><p>Review daily operational, cash receipt, and accounting transactions to ensure accuracy and completeness.</p><br></li><li><p>Support the integrity of financial records while maintaining compliance with company policies and accounting standards.</p><br></li></ul><strong>Financial Reporting & Analysis</strong><ul><li><p>Prepare and analyze financial statements in accordance with IFRS and U.S. GAAP.</p><br></li><li><p>Perform account analysis and investigate variances or discrepancies.</p><br></li><li><p>Support recurring financial reporting and provide insights to leadership when needed.</p><br></li></ul><strong>Reconciliations & Month-End Close</strong><ul><li><p>Perform monthly bank, credit card, and intercompany reconciliations.</p><br></li><li><p>Assist with month-end close activities and support the broader Controlling team during close cycles.</p><br></li><li><p>Identify financial risks and recommend corrective actions when discrepancies arise.</p><br></li></ul><strong>Accounts Receivable, Accounts Payable & Asset Management</strong><ul><li><p>Monitor accounts receivable collections and support accounts payable inquiries.</p><br></li><li><p>Manage fixed asset accounting and reporting activities.</p><br></li><li><p>Review employee expense reports and support reimbursement approvals.</p><br></li></ul><strong>Inventory, Costing & Operational Support</strong><ul><li><p>Monitor inventory transactions and support annual physical inventory counts.</p><br></li><li><p>Analyze costing and accounting information generated through SAP.</p><br></li><li><p>Collaborate with business teams to ensure accounting processes, policies, and procedures remain accurate and up to date.</p><br></li></ul><strong>Continuous Improvement</strong><ul><li><p>Identify opportunities to improve accounting processes and reporting efficiency.</p><br></li><li><p>Support SAP initiatives and future system enhancements.</p><br></li><li><p>Leverage AI tools and emerging technologies to improve financial workflows and analysis where appropriate.</p><br></li></ul><strong>Qualifications</strong><strong>Experience</strong><ul><li><p><strong>3–5 years</strong> of professional accounting experience.</p><br></li><li><p>Bachelor’s degree in Accounting or Finance (degree required; CPA not required).</p><br></li><li><p>Experience preparing financial statements, performing account reconciliations, and supporting month-end close activities.</p><br></li><li><p>Experience working with accounts receivable, accounts payable, and general ledger accounting.</p><br></li><li><p>Experience within manufacturing, inventory, or cost accounting environments is preferred.</p><br></li><li><p>Valid U.S. visa and willingness to travel to the U.S. 3–4 times per year (about one week per trip).</p><br></li></ul><strong>Skills</strong><ul><li><p>Strong knowledge of IFRS and U.S. GAAP, with the ability to prepare compliant financial reports and analyze accounting transactions.</p><br></li><li><p>Proficiency using SAP for accounting, financial reporting, and general ledger activities.</p><br></li><li><p>Advanced Microsoft Excel skills with experience analyzing financial data, creating reports, and managing large datasets.</p><br></li><li><p>Strong analytical and problem-solving skills with the ability to identify financial discrepancies and recommend solutions.</p><br></li><li><p>Excellent organizational skills with the ability to manage multiple priorities while meeting deadlines.</p><br></li><li><p>Experience with financial modeling, Coupa, SRM, AI-powered finance tools, or newer SAP platforms is considered an advantage.</p><br></li></ul><strong>Mindset & Attributes</strong><ul><li><p>Highly analytical with exceptional attention to detail.</p><br></li><li><p>Organized and dependable with strong ownership of financial accuracy.</p><br></li><li><p>Collaborative and comfortable working across multiple business functions.</p><br></li><li><p>Proactive problem solver committed to continuous improvement.</p><br></li><li><p>Adaptable and eager to leverage technology to improve finance processes.</p><br></li></ul><strong>What Success Looks Like</strong><ul><li><p>Financial records remain accurate, complete, and compliant with IFRS and U.S. GAAP.</p><br></li><li><p>Month-end close activities are completed accurately and on schedule.</p><br></li><li><p>General ledger reconciliations, inventory transactions, and financial reporting are consistently maintained with minimal errors.</p><br></li><li><p>Leadership receives reliable financial insights that support informed business decisions.</p><br></li><li><p>Accounting processes become more efficient through continuous improvement and AI-enabled workflows.</p><br></li></ul><strong>Opportunity</strong><p>This is an exciting opportunity to join a global manufacturing organization where you'll play a critical role in maintaining financial accuracy and supporting strategic business decisions. You'll work alongside experienced finance professionals, gain exposure to international accounting standards, and contribute to continuous improvements across accounting, reporting, and financial analysis.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>About the location:</b></p><br><br><p>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p><br><br><br><p><b>Chief Engineer</b> <b>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</b> </p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b> </p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service. </p><br><br><p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept. </p><br><br><br><p><b>About the role</b></p><br><br><p>As Chief Engineer at Four Seasons Hotel Cairo at Nile Plaza, Egypt, you will oversee all engineering operations, ensuring the Hotel’s systems and facilities run smoothly, safely, and efficiently. Leading a dedicated team, you’ll manage preventive maintenance, support sustainability initiatives, and uphold the highest standards of luxury and safety. This role is key to delivering the exceptional quality and comfort Four Seasons is known for.</p><br><br><p>We are seeking an experienced and proactive professional to lead our engineering department. The ideal candidate will <b>implement the 10/5 Rule</b>, and be skilled in <b>hiring, training, supervising, and motivating team members</b>. Responsibilities include managing <b>preventive maintenance schedules</b>, conducting <b>performance reviews</b>, and ensuring <b>efficient departmental operations</b> through strong systems and controls. The role also involves preparing <b>annual and five-year budgets</b>, maintaining <b>fire life safety equipment</b>, and ensuring the team is trained in <b>emergency procedures and CPR</b>. Strong communication skills and the ability to build <b>reliable contractor relationships</b> are essential.</p><br><br><br><p><b>Our Ideal Chief Engineer</b></p><br><br><p>We are seeking a highly motivated and skilled professional with a <b>Bachelor’s degree in Mechanical or Electrical Engineering</b> to join our team. The ideal candidate will possess <b>strong technical knowledge and exceptional problem-solving abilities</b>, along with proven <b>leadership and interpersonal skills</b>. In this role, you will <b>oversee engineering projects from inception to completion</b>, ensuring they are delivered <b>on time, within budget, and to the highest quality standards</b>. This is an excellent opportunity for a driven individual to contribute to impactful engineering initiatives and lead projects that make a difference.</p><br><br><p><b> <br>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b> </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><br><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. <i>We look forward to receiving your application</i><b>!</b> </p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>The International Water Management Institute (IWMI), a CGIAR Research Center, is seeking a Program Director to head a proposed project responding to the U.<br>S. Department of State, Bureau of Near Eastern Affairs, Office of Assistance Coordination (NEA/AC) Annual Program Statement for Egypt (DFOP0018819), under the priority area “AI Tools for Water Usage Optimization.<br>” This initiative will support Egypt in harnessing advanced data analytics and AI-enabled tools to strengthen water security decision-making at the institutional and policy levels, translating complex hydrological and environmental data into actionable insights for Egyptian and U.<br>S. commercial stakeholders.<br> The anticipated project start date is November 2026, subject to the availability of funds*.<br> This is an internationally recruited position; therefore, individuals with relevant abilities from diverse locations around the world are encouraged to apply.<br> The successful candidate is expected to be based in Egypt.<br> DUTIES & RESPONSIBILITIES: Provide day-to-day oversight of the award, including fiscal management, personnel management, stakeholder relations, and overall project implementation and evaluation.<br> Lead the development or adaptation of AI-enabled tools that integrate multiple data streams – satellite imagery, hydrological data, weather modeling, and agricultural inputs – to support water availability analysis and demand forecasting.<br> Oversee the design of decision-support systems that generate operationally relevant outputs for water managers, agricultural planners, and policymakers.<br> Identify and cultivate opportunities for U.<br>S. firms and technologies in advanced analytics and remote sensing, positioning U.<br>S. businesses as preferred partners for Egyptian counterparts and helping translate project outcomes into broader U.<br>S. commercial engagement in the water/AI sector.<br> Manage pilot deployments in partnership with Egyptian technical agencies, academic institutions, and private-sector partners to test and refine tools in real-world operational contexts.<br> Direct capacity-building activities to support institutional uptake, ensuring Egyptian counterparts can sustain and apply the tools beyond the project period.<br> Engage relevant government, academic, and US and Egyptian private-sector stakeholders to ensure project outputs inform policy-relevant discussions on water governance and resource management.<br> Manage the project team and budget, and ensure compliance with U.<br>S. Government grant regulations (2 CFR 200), donor reporting requirements, and IWMI policies.<br> Represent IWMI in donor, government, and partner engagements related to the project.<br> This is an internationally recruited position with a competitive salary, an attractive retirement plan, comprehensive international health insurance, life insurance, accidental death and dismemberment (AD&D) insurance, and long-term disability coverage.<br> Internationally recruited staff who are employed at a duty station outside of their home base/country of nationality will also receive relocation assistance, a housing allowance, home-leave plane tickets for self and eligible dependents and education assistance for eligible dependents.<br> The duration of the contract will initially be for a period of three years.<br> *DISCLAIMER: Please be advised that the availability of this position is contingent upon the receipt of donor funding.<br> HOW TO APPLY: Apply for the position by following the application instructions at www.<br>iwmi.org/jobs. The vacancy will remain open until filled ; however, applications will not be accepted after 24:00 (IST) on September 02, 2026.<br> Applications will be reviewed on a rolling basis as they are received, and early applications are strongly encouraged.<br> Your application must include a CV, cover letter, and three (3) references, who may be contacted if you are shortlisted.<br> Receipt of all applications will be acknowledged, but only short-listed candidates will be contacted.<br> IWMI believes that diversity powers our innovation, contributes to our excellence, and is critical for our mission.<br> We offer a multi-cultural, multi-color, multi-generational and multi-disciplinary working environment.<br> We are consciously creating an inclusive organization that reflects our global character and our commitment to gender equity.<br> We, therefore, encourage applicants from all cultures, races, ethnicities, religions, sexes, national or regional origins, ages, disability status, sexual orientations, and gender identities.<br> EDUCATIONAL QUALIFICATIONS & EXPERIENCE: Education, Certifications & Trainings: Advanced degree (Master’s or higher) in water resources management, digital systems, commercialization, data science, or a related field.<br> Experience & Skills: A minimum of 10 years of senior program/project management experience, including managing multi-million-dollar grants or cooperative agreements.<br> Demonstrated experience leading U.<br>S. Government-funded programs, ideally in water, agriculture, or emerging technology sectors in Egypt or the MENA region.<br> Proven track record managing project budgets, fiscal compliance, and personnel, and reporting to institutional donors.<br> Experience building partnerships with government agencies, academic institutions, and the private sector in Egypt.<br> Excellent written and spoken English Strong leadership, stakeholder management, and communication skills.<br> Experience overseeing the development or application of AI, advanced analytics, remote sensing, or decision-support tools is highly desirable.<br> Familiarity with U.<br>S. Government compliance requirements (2 CFR 200) is an advantage.<br></span> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.</p>
<h4>About the role</h4>
<p>The Staff Accountant is responsible for assisting the Assistant Director of Finance in maintaining the general ledger and balance sheet reconciliations.</p>
<p>Additionally, the Staff Accountant is responsible for supervising other areas within the Finance Department under the direction of the Assistant Director of Finance, including payroll, accounts payable, and general cashiering in accordance with all related local and corporate policies and procedures.</p>
<h4>What you will do</h4>
<ul>
<li>Responsible for supervising other areas within the Finance Department under the direction of the Assistant Director of Finance, including payroll, accounts payable, and general cashiering in accordance with all related local and corporate policies and procedures.</li>
<li>Support Assistant Director of Finance with maintaining the effectiveness of internal controls to safeguard the resort's assets and resources.</li>
<li>Actively support other department managers with matters dealing with labor standards, payroll, and other issues that may arise.</li>
<li>Assist and supervise the efforts, quality, and timeliness of all aspects of payroll, accounts payable, and general cashiering or other areas as directed by the Assistant Director of Finance and Director of Finance.</li>
<li>Assist with developing the Finance Department staff to aid the company's future growth.</li>
<li>Understand and possess a working knowledge of the Accounting & Finance Manual.</li>
<li>Intermediate understanding of month-end process, including but not limited to preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principles.</li>
<li>Ensure that income is properly recorded, and an accurate and timely daily revenue report is generated.</li>
<li>Ability to direct the efforts, quality and timeliness of all aspects of the payroll, general ledger, accounts payable and general cashiering.</li>
<li>Understand the current edition of USALI.</li>
<li>Prepare and coordinate the monthly reconciliations for all balance sheet accounts and all bank reconciliations, ensuring all outstanding reconciling items are investigated and resolved satisfactorily.</li>
<li>Perform all daily, monthly, and other periodic accounting and financial reporting in an accurate and timely nature.</li>
<li>Participate in the physical inventory counts and the subsequent accuracy of count, price, and valuation.</li>
<li>Maintain harmonious and professional relationships with all departments and Home Office.</li>
<li>Assist in other areas of the accounting office as needed.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>College degree and 2+ years of progressive experience in Accounting Management, preferably in a hotel setting.</li>
<li>Previous payroll experience and knowledge of labor laws, highly desirable.</li>
<li>Previous leadership experience overseeing a team.</li>
<li>Computer literacy and the ability to operate computer equipment and excellent Excel and working knowledge of Sun, Opera, BirchStreet Systems preferred.</li>
<li>Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings.</li>
<li>Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Comprehensive benefits package</li>
<li>Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li>
<li>Complimentary employee meals</li>
<li>Paid holidays, vacation, and sick days</li>
<li>Culinary, retail and wellness experiences at special rates</li>
</ul>
<h4>Schedule & hours</h4>
<p>This is a full-time position (on-site)</p>
<h4>Compensation</h4>
<p>$90,000 - $95,000 annually</p>
<p>Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</p>
<p>We look forward to receiving your application!</p>
<p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b><br>The Guest Experience Agent at Four Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Handles all guest interactions with the highest level of hospitality and professionalism.</li><li>Accommodating special requests whenever possible.</li><li>Daily guest interactions and resolving glitches.</li><li>Assists customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Supporting the other departments during busy periods.</li></ul><br><p><b>Daily Function:</b></p><br><br><p>Daily duties include, but are not limited to:</p><br><br><ul><li> Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li><li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li><li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li><li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li><li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li><li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li><li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li><li> Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li><li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li></ul><br><p><b>What you bring</b></p><br><br><p><b>Required Skills & Knowledge:</b></p><br><br><ul><li>A working knowledge of division operations, typically gained through on-the-job experience.</li><li>Ability to operate computer equipment and other department systems.</li><li>Proficiency in reading, writing, and speaking English and Russian</li></ul><p><b>Experience & Expertise:</b></p><br><br><ul><li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li><li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li></ul><p><b>Guest Interaction & Service:</b></p><br><br><ul><li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li><li>Provides exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li></ul><p><b>Complaint Handling & Problem Solving:</b></p><br><br><ul><li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li><li>Always maintains a positive attitude, even during challenging or busy periods.</li></ul><p><b>Multi-tasking & Operational Involvement:</b></p><br><br><ul><li>Demonstrates the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li><li>Actively participates in operations and role models excellent service to both guests and employees.</li></ul><p><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><p><b>Schedule & Hours:</b></p><br><br><p>Full-time position</p><br><br><p>• Flexible availability required including early mornings, evenings, weekends, and holidays as needed<br>• Shifts typically range between 8–10 hours depending on operational needs</p><br><br><p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.</p><br><br><br><br><br><br><br> </div>
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Company Description<br><p><strong>Who is Turner & Townsend?</strong></p><br><p>All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors.</p><br><p><strong>Our purpose:</strong></p><br><p><strong>Transforming performance for a green, inclusive, and productive world.</strong></p><br><p>The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It’s how we’ve made the difference for more than 75 years.</p><br><p><strong>Our values:</strong></p><br><p><strong>Love a challenge: </strong>We love a challenge and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time.</p><br><p><strong>Stronger together: </strong>We’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.</p><br><p><strong>Bring out the best in everyone: </strong>We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice.</p><br><br>Job Description<br><p>We're looking for an experienced Director - Stakeholder & Interface Lead to join our organization in Cairo, Egypt. In this strategic leadership role, you will take ownership of program-wide stakeholder relationship management and interface coordination, serving as the critical link that ensures seamless alignment across all project initiatives. You will be responsible for identifying, managing, and resolving cross-project dependencies while fostering collaborative partnerships with internal and external stakeholders. This position requires a decisive, visionary leader who can navigate complex organizational dynamics and drive strategic coordination across multiple teams and initiatives.</p><br><ul><li>Develop and execute a comprehensive stakeholder engagement strategy that aligns with program objectives and organizational goals</li><li>Establish and maintain strong relationships with key stakeholders across all levels of the organization and external partners</li><li>Coordinate interface management activities to ensure effective communication and collaboration between project teams</li><li>Identify, analyze, and resolve cross-project dependencies and potential conflicts proactively</li><li>Facilitate alignment meetings and forums to ensure all stakeholders are informed and engaged throughout the program lifecycle</li><li>Monitor stakeholder satisfaction and engagement levels, implementing corrective actions as needed</li><li>Create and maintain stakeholder communication plans and interface documentation</li><li>Lead the development of governance structures and decision-making frameworks for program-wide coordination</li><li>Provide strategic guidance on stakeholder priorities and ensure program adjustments reflect stakeholder needs</li><li>Report on stakeholder engagement metrics and interface coordination effectiveness to senior leadership</li><li>Mentor and support team members involved in stakeholder management and interface coordination activities</li></ul><br>Qualifications<br><ul><li>Minimum 10 years of experience in stakeholder management, program coordination, or related leadership roles</li><li>Proven track record of successfully managing complex, multi-stakeholder environments</li><li>Strong expertise in cross-functional coordination and dependency management</li><li>Demonstrated ability to resolve conflicts and build consensus among diverse groups</li><li>Excellent communication and presentation skills, with the ability to tailor messaging for different audiences</li><li>Experience developing and implementing stakeholder engagement strategies</li><li>Proficiency in program or project management methodologies and frameworks</li><li>Strong analytical and strategic planning capabilities</li><li>Experience working in matrix organizational structures</li><li>Familiarity with stakeholder engagement tools and techniques</li><li>Preferred: Experience in large-scale, multi-disciplinary programs or initiatives</li><li>Preferred: Knowledge of interface management best practices and standards</li><li>Preferred: Experience in the Cairo, Egypt business environment or similar regional contexts</li></ul><br>Additional Information<br><p>Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</p><br><p>Please find out more about us at www.turnerandtownsend.com</p><br><p>#LI-PK1</p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
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<p><b>Who are we?</b></p><br><br><p><span><span>Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, </span><span>life</span><span> and planet.</span></span></p><br><br><br><br>A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.<br><br>Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.<br><br><p><b>Job Summary</b></p><br><br><p>Supports small to large sized field, major, or channel accounts on post sale support items issues and onboarding.</p><br><br><br><p><b>Responsibilities</b></p><br><br><p>Account Support</p><br><br><ul><li><p>Supports customer account base up to and including high complexity and strategic global accounts</p><br><br></li><li><p>Responsible for ownership and issue resolution. Situations require high level of analysis, judgment, negotiation and problem solving</p><br><br></li><li><p>Monitors churn risk and proactively engages to reduce service-related churn within region or globally</p><br><br></li><li><p>Supports/enables non-standard customer requirements independently</p><br><br></li><li><p>Proactively identifies trends with Customer in globally and methods to improve Customer experience</p><br><br></li></ul><br><p>Issue and Escalation Handling</p><br><br><ul><li><p>Post-sale tactical issue resolution</p><br><br></li><li><p>Acts as point of contact with customer on executive escalations or issues independently</p><br><br></li><li><p>Prepares and delivers post mortem reviews when appropriate</p><br><br></li></ul><br><p>Quarterly Business Review</p><br><br><ul><li><p>Plays a role in delivery of QBR and QBR preparation</p><br><br></li><li><p>Identifies root cause and drives resolution on cross functional issues</p><br><br></li><li><p>Leads account team in developing customized QBR materials as appropriate</p><br><br></li><li><p>Project manages resolution of follow up actions from QBR's</p><br><br></li></ul><br><p>Service Improvement Plan</p><br><br><ul><li><p>Develops, manages and delivers on a service improvement plan</p><br><br></li></ul><br><p>Scheduled Reports</p><br><br><ul><li><p>Downloads required data and creates pre-defined reports as per defined schedule</p><br><br></li><li><p>Delivers reports to stakeholder group and answers questions pertaining to the report</p><br><br></li></ul><br><p>Client Management</p><br><br><ul><li><p>Reaches out to client(s) to clarify requests</p><br><br></li><li><p>Makes recommendations of what data should be explored and debriefs with client to explain data insights and confirm report</p><br><br></li></ul><br><p>Ad Hoc Reporting</p><br><br><ul><li><p>Creates complex ad hoc reports, using insights from data exploration to build comprehensive reports with visualizations and insights</p><br><br></li></ul><br><p>Contracts</p><br><br><ul><li><p>Prepares contract documents for execution, provides inputs to legal if leveraging lawyers; resolves standard contractual claims and disputes (e.g. change orders) by gathering information and preparing materials from comparable situations to address claim</p><br><br></li></ul><br><br><p>The targeted pay range for this position in the following location is / locations are:</p><br><br>
<p>United States - Tampa Office TAO : 80,000 - 120,000 USD / Annual
</p><br><br><p>United States - MI1 Miami : 80,000 - 120,000 USD / Annual
</p><br><br><p>United States - MI2 Miami : 80,000 - 120,000 USD / Annual
</p><br><br>
<p>Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.<b>The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs.</b> Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.</p><br><br>
<p>The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.</p><br><br><br><p><u><b>Equinix Benefits</b></u></p><br><br><p>As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.</p><br><br><br><p><b>Employee Assistance Program</b>: An Employee Assistance program is available to all employees.</p><br><br>&#xa;US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.&#xa;<br><p>Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. </p><br><br><br><p>Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. </p><br><br><br><p><b>We use artificial intelligence in our hiring process. Learn more </b><span><b><u>here</u></b></span><b>.</b></p><br><br>&#xa;This posting is a new position within our organization.&#xa;<br> </div>
<h2 class="h5">Job description</h2>
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<span><b>About IDP</b> <br></span><p><span>IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.</span></p><br>
<p><span>Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.</span></p><br>
<p><span>Learn more at www.careers.idp.com</span></p><br><br><br><b>Role purpose</b> <br><p><span>The IELTS regional team consists of Regional IELTS Director, Associate Directors and Regional IELTS Managers working closely across the Test Centre network in the region.</span></p><br>
<p><span>The role will need to ensure that Test Centres receive the administrative support necessary to ensure efficient and effective operations and that they are adhering to IELTS delivery standards, working in collaboration with internal stakeholders across the business. S/he will also act as mentor for new centre administrators to setup Associate Centres as per IELTS standards.</span></p><br>
<p><span>Ideal candidates will be strategic in nature, challenging, has extensive experience in an operation, sales / marketing role in their background, motivated individuals, experienced in the discovery process and adept at mining and building external relationships are highly essential</span></p><br><br><br><b>Key accountabilities</b> <br><p><span>Customer Service</span></p><br>
<ul>
<li><span>Develop proactive and cooperative relationships with IELTS Test Administrators at Associate Centres.</span></li>
<li><span>Ensure all test takers receive exemplary customer experience at every contact point before, during and after sitting the IELTS test</span></li>
<li><span>Lead and manage the transformation of the region’s Test Centres into customer service centres of excellence by ensuring each staff member involved in testing have received the appropriate training in customer service.</span></li>
<li><span>Manage the escalation of any customer complaints and ensure the B2C Touchpoints are optimised.</span></li>
<li><span>Organize and execute dedicated regional webinars and targeted engagement initiatives specifically tailored for Test Takers to improve regional test-taker satisfaction and support in alignment with associated Test Centres</span></li>
</ul>
<p><span>Commercial<br></span></p><br>
<ul>
<li><span>Provide monthly feedback to Test Centres about their performance and address any issues that may arise</span></li>
<li><span>Develop launch plans for new IELTS products and initiate projects to improve our offer to test takers and recognising organisations</span></li>
<li><span>Proactively monitor IELTS competitor local offer and keep regional team and test centre management abreast of these market changes to ensure IDP offer meet current demand.</span></li>
<li><span>Coordinate with Regional Marketing team and IELTS Central Operations to ensure all test centres related information stated on/offline mediums and systems are updated on proactive basis.</span></li>
<li><span>Ensure IA fee invoices are followed up and timely settled by Associate centres.</span></li>
<li><span>Direct regional budget reviews and submissions to guarantee strategic alignment with business expansion targets.</span></li>
<li><span>Conduct exhaustive Competitors' Analysis and Competitors' Pricing reviews to safeguard and improve local market share.</span></li>
<li><span>Expand Test Centre Business Development footprints with a specific focus on computer-delivered test options.</span></li>
</ul><br><br>Key Accountabilities <br><p><span>Centre Operations Management<br></span></p><br>
<ul>
<li><span>Support Test Centre staff by sharing guidance and best practices to ensure IELTS operations are conducted in line with established standards.</span></li>
<li><span>Coach test centre managers seeking to improve operationally.</span></li>
<li><span>Provide regular management reports and statistical analysis of candidate trends and market developments in the region.</span></li>
<li><span>Work with Head IELTS Business Assurance to maintain the IELTS quality and compliance framework across the Test Centre network</span></li>
<li><span>Review self-audit reports and follow-up activities to ensure that compliance is maintained across the Test Centre network</span></li>
<li><span>Own the end-to-end framework for New Test Centre Onboarding Activities, administrative operations support, and systemic Test Centre Operations reviews.</span></li>
<li><span>Oversee and support structured Test Centre audits, iLearn audits, and maintain rigorous alignment with Business Assurance team.</span></li>
<li><span>Oversee the regular auditing of regional test session availabilities across all product profiles (including IOC+P, IOC, UKVI, and Life Skills).</span></li>
<li><span>Plan, sign off on, and deliver end-to-end operational execution for Sign-off and Test Centre Closure Plans.</span></li>
<li><span>Supervise case reviews and technical assistance operations through the IOC Support and Service Desk pipelines.</span></li>
</ul>
<p><span>Stakeholder Management<br></span></p><br>
<ul>
<li>Contribute to the visibility of IELTS across B2B and B2C channels by leading relationship-building efforts and sharing relevant market insights.</li>
</ul>
<p>Product and Training Support</p><br>
<ul>
<li>Oversee structural rollout mechanics for new regional projects, new product enhancements across the IELTS Network, and the commercial roll-out of new products/services.</li>
<li>Provide technical and strategic training team support for localized IELTS training courses and ongoing professional development initiatives.</li>
</ul><br><br><b>Required experience</b> <br><ul>
<li>
<p>Bachelor’s degree or equivalent</p><br>
</li>
<li>Strong sector knowledge and experience of international education and / or testing services</li>
<li>
<p><span>Track record of meeting sales targets with well-developed and effective negotiating skills</span></p><br>
</li>
<li>
<p><span>Ability to establish strong relationships, understand corporate wide business issues and influence key internal stakeholders</span></p><br>
</li>
<li>
<p><span>Ability to work effectively as part of a globally dispersed team with strong analytical and problem-solving skills</span></p><br>
</li>
<li>
<p><span>Ability to manage critical deadlines and competing priorities</span></p><br>
</li>
<li>
<p><span>Self-starter with plenty of drive and used to working outside a formal office environment</span></p><br>
</li>
<li>
<p><span>Competent user of Microsoft Office suite</span></p><br>
</li>
</ul><br><br><br>
</div>
Are you ready to join our digital revolution journey?<br><br>At Aleph , we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including Tik Tok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.<br><br>Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.<br><br>With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.<br><br>We're looking for a detail-driven, fast-adapting Sales Administration Analyst to join our MENA team, based in Cairo. In this role, you'll be at the heart of our sales operations — validating opportunities, maintaining CRM data, and keeping things moving across Sales, Finance, and Operations teams spanning Egypt, Dubai, Morocco, Turkey, and KSA. This is a role for someone who thrives in a fast-paced environment, picks up new tools quickly, and takes pride in getting the details right. If you're a strong communicator who loves working cross-functionally and wants to grow within a global digital advertising company, we'd love to hear from you.<br><br>This role requires availability to work on Fridays to support the MENA region, with Saturday and Sunday as the weekend.<br><br>What You’ll Do<br><br><br>Ensure all projects and opportunities are accurately recorded in Salesforce, including all required documentation for billing and collections. Monitor and enforce compliance with internal processes and company policies across the Sales team. Review and validate prepaid and postpaid opportunities on a daily basis to ensure accuracy and payment status. Maintain high-quality CRM data by controlling and updating records regularly. Track and implement updates to internal procedures and policies. Collaborate closely with Sales, Finance, and Operations teams across different countries and regions. Handle a high volume of internal and external communications efficiently. Prepare and deliver regular reports to support business decision-making. Support additional operational and ad-hoc tasks as needed. <br><br><br>What You Need For This Role<br><br><br>Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field.2–3 years of experience in operations, finance, sales support, or a similar role. Strong analytical skills with excellent attention to detail. Advanced proficiency in Microsoft Excel. Experience with Salesforce or CRM systems is a strong advantage. Fluent in English (written and spoken). Strong communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced, dynamic environment. A proactive mindset with strong problem-solving abilities. Quick learner, adaptable to new tools, systems, and processes<br><br><br>What Will Make Us Really Love You<br><br><br>You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.<br><br><br>What You’ll Love About Us<br><br><br>We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.<br><br><br>#ALEPH<br><br>Why Join Us?<br><br>Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.<br><br>We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.<br><br>#ALEPH<br><br>We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support - but do not replace - human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at [email protected] .
Job Description<br><br>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a cutting-edge AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market. <br><br>The Strategic Analytics & Insights (SA&I) division at Nielsen IQ is a powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer & Marketing Insights, and BASES innovation testing, SA&I delivers tailored, actionable solutions that empower clients to make smarter decisions faster. Within this context, the Senior Sales Executive plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and identifying new business opportunities across the SA&I portfolio. <br><br>The Senior Sales Executive will be responsible for generating profitable revenue and expanding the adoption of SA&I solutions across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with deep understanding of analytics-driven solutions to address client challenges. You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&I’s full portfolio to drive measurable impact. <br><br>Responsibilities <br><br>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and acquiring new clients. Build & Manage Pipeline: Develop and maintain a robust, high-quality sales pipeline with accurate forecasting and consistent progression of opportunities. Identify Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations. Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&I presence. Consultative Selling: Understand client business challenges and translate them into tailored SA&I solutions aligned to their KPIs. Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts. Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes. Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation. Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance. Qualifications<br><br>Solid professional experience in market research, insights or consulting Experience in sales / business development in the above mentioned fields is a plus Ability to work under pressure to deliver & exceed revenue targets Strong consultative selling skills and ability to navigate multi-stakeholder environments. Good understanding of data analytics, insights, or consulting solutions and their business applications. Awareness of market trends and industry dynamics impacting clients. Strong communication and stakeholder management skills. Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals Advanced English (mandatory). <br><br>Additional Information<br><br>Our Benefits<br><br>Flexible working environment Volunteer time off Linked In Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/<br><br><br>About NIQ<br><br>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.<br><br>For more information, visit NIQ.com<br><br>Want to keep up with our latest updates?<br><br>Follow us on: Linked In | Instagram | Twitter | Facebook<br><br><br>Our commitment to Diversity, Equity, and Inclusion<br><br>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
Job Description<br><br>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a cutting-edge AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market. <br><br>The Strategic Analytics & Insights (SA&I) division at Nielsen IQ is a powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer & Marketing Insights, and BASES innovation testing, SA&I delivers tailored, actionable solutions that empower clients to make smarter decisions faster. Within this context, the Senior Sales Executive plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and identifying new business opportunities across the SA&I portfolio. <br><br>The Senior Sales Executive will be responsible for generating profitable revenue and expanding the adoption of SA&I solutions across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with deep understanding of analytics-driven solutions to address client challenges. You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&I’s full portfolio to drive measurable impact. <br><br>Responsibilities <br><br>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and acquiring new clients. Build & Manage Pipeline: Develop and maintain a robust, high-quality sales pipeline with accurate forecasting and consistent progression of opportunities. Identify Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations. Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&I presence. Consultative Selling: Understand client business challenges and translate them into tailored SA&I solutions aligned to their KPIs. Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts. Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes. Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation. Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance. Qualifications<br><br>Solid professional experience in market research, insights or consulting Experience in sales / business development in the above mentioned fields is a plus Ability to work under pressure to deliver & exceed revenue targets Strong consultative selling skills and ability to navigate multi-stakeholder environments. Good understanding of data analytics, insights, or consulting solutions and their business applications. Awareness of market trends and industry dynamics impacting clients. Strong communication and stakeholder management skills. Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals Advanced English (mandatory). <br><br>Additional Information<br><br>Our Benefits<br><br>Flexible working environment Volunteer time off Linked In Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/<br><br><br>About NIQ<br><br>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.<br><br>For more information, visit NIQ.com<br><br>Want to keep up with our latest updates?<br><br>Follow us on: Linked In | Instagram | Twitter | Facebook<br><br><br>Our commitment to Diversity, Equity, and Inclusion<br><br>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
Job Description<br><br>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a cutting-edge AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market. <br><br>The Strategic Analytics & Insights (SA&I) division at Nielsen IQ is a powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer & Marketing Insights, and BASES innovation testing, SA&I delivers tailored, actionable solutions that empower clients to make smarter decisions faster. Within this context, the Senior Sales Executive plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and identifying new business opportunities across the SA&I portfolio. <br><br>The Senior Sales Executive will be responsible for generating profitable revenue and expanding the adoption of SA&I solutions across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with deep understanding of analytics-driven solutions to address client challenges. You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&I’s full portfolio to drive measurable impact. <br><br>Responsibilities <br><br>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and acquiring new clients. Build & Manage Pipeline: Develop and maintain a robust, high-quality sales pipeline with accurate forecasting and consistent progression of opportunities. Identify Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations. Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&I presence. Consultative Selling: Understand client business challenges and translate them into tailored SA&I solutions aligned to their KPIs. Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts. Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes. Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation. Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance. Qualifications<br><br>Solid professional experience in market research, insights or consulting Experience in sales / business development in the above mentioned fields is a plus Ability to work under pressure to deliver & exceed revenue targets Strong consultative selling skills and ability to navigate multi-stakeholder environments. Good understanding of data analytics, insights, or consulting solutions and their business applications. Awareness of market trends and industry dynamics impacting clients. Strong communication and stakeholder management skills. Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals Advanced English (mandatory). <br><br>Additional Information<br><br>Our Benefits<br><br>Flexible working environment Volunteer time off Linked In Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/<br><br><br>About NIQ<br><br>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.<br><br>For more information, visit NIQ.com<br><br>Want to keep up with our latest updates?<br><br>Follow us on: Linked In | Instagram | Twitter | Facebook<br><br><br>Our commitment to Diversity, Equity, and Inclusion<br><br>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
<h2 class="h5">Job description</h2>
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Job Description<br><p>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a cutting-edge AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market. </p><br><p>The Strategic Analytics & Insights (SA&I) division at NielsenIQ is a powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer & Marketing Insights, and BASES innovation testing, SA&I delivers tailored, actionable solutions that empower clients to make smarter decisions faster. Within this context, the Senior Sales Executive plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and identifying new business opportunities across the SA&I portfolio. </p><br><p>The Senior Sales Executive will be responsible for generating profitable revenue and expanding the adoption of SA&I solutions across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with deep understanding of analytics-driven solutions to address client challenges. You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&I’s full portfolio to drive measurable impact. </p><br><p><strong>Responsibilities </strong></p><br><ul><li>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and acquiring new clients. </li><li>Build & Manage Pipeline: Develop and maintain a robust, high-quality sales pipeline with accurate forecasting and consistent progression of opportunities. </li><li>Identify Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations. </li><li>Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&I presence. </li><li>Consultative Selling: Understand client business challenges and translate them into tailored SA&I solutions aligned to their KPIs. </li><li>Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts. </li><li>Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes. </li><li>Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation. </li><li>Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance. </li></ul><p><strong>Qualifications</strong></p><br><ul><li>Solid professional experience in market research, insights or consulting</li><li>Experience in sales / business development in the above mentioned fields is a plus </li><li>Ability to work under pressure to deliver & exceed revenue targets</li><li>Strong consultative selling skills and ability to navigate multi-stakeholder environments. </li><li>Good understanding of data analytics, insights, or consulting solutions and their business applications. </li><li>Awareness of market trends and industry dynamics impacting clients. </li><li>Strong communication and stakeholder management skills. </li><li>Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals </li><li>Advanced English (mandatory). </li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br>
<p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on: LinkedIn | Instagram | Twitter | Facebook</p><br>
<p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>
<p>A Senior QC Engineer is a hands-on quality control professional responsible for performing manual, automation, API, and performance testing to ensure high-quality software delivery. The role involves designing and executing test strategies, developing and maintaining automation scripts, utilizing AI-assisted testing tools to improve efficiency, preparing testing artifacts, and supporting successful product releases. This full-time position reports to the QC Lead or Quality Manager and is ideal for technically skilled professionals who enjoy problem-solving, adopting modern testing practices, and working in fast-paced, collaborative environments.</p><p>1. Manual Testing & Test Execution Design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, end-to-end, API, and performance testing. Perform exploratory, smoke, and sanity testing to validate application builds before release. Execute planned test cycles, document test results, log and manage defects with clear reproduction steps, and verify software fixes through regression testing.</p><p>2. Test Automation Engineering Develop, maintain, and execute automated test scripts and contribute to the continuous improvement of automation frameworks. Enhance test coverage by maintaining automation suites and integrating automated tests into CI/CD pipelines where applicable. Review, debug, and optimize automation scripts to improve reliability and execution efficiency.</p><p>3. Performance Testing & Optimization Design, execute, and analyze performance, load, stress, endurance, and scalability tests to evaluate system reliability, responsiveness, and stability under varying workloads. Identify, analyze, and report performance bottlenecks while collaborating with development and infrastructure teams to recommend and validate performance improvements. Monitor performance test results and provide recommendations to improve application scalability and user experience.</p><p>4. AI-Assisted Quality Engineering Utilize AI-powered tools to accelerate test case generation, automation scripting, test data creation, defect analysis, and testing documentation while validating the accuracy and quality of AI-generated outputs. Evaluate and adopt AI-assisted testing techniques to improve testing effectiveness, productivity, and software quality. Apply AI tools responsibly to enhance test coverage, identify potential risks, and optimize testing workflows.</p><p>5. Test Documentation & Reporting Prepare, maintain, and deliver testing artifacts, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports. Provide accurate testing status updates, quality metrics, defect summaries, and risk assessments to project stakeholders.</p><p>6. User Acceptance Testing (UAT) Support User Acceptance Testing by preparing test cases, assisting with test environments, coordinating with stakeholders, executing UAT scenarios, and validating business requirements. Ensure UAT activities are completed successfully before production release.</p><p>7. Defect Management & Root Cause Analysis Investigate, identify, and document root causes of software defects while collaborating with development teams to support timely resolution. Assist developers in reproducing and validating reported issues within test environments. Analyze recurring defects and recommend preventive quality improvements.</p><p>8. Requirements Analysis & SDLC Participation Review business and functional requirements to ensure completeness, testability, and adequate test coverage. Participate in all phases of the Software Development Life Cycle (SDLC), including requirements analysis, test planning, execution, validation, and release activities.</p><p>9. Knowledge Sharing & Team Collaboration Mentor and provide technical guidance to junior and mid-level QC engineers on testing best practices, automation techniques, AI-assisted testing tools, and quality processes. Collaborate closely with development, product, business, and infrastructure teams to ensure high-quality software delivery.</p><p>10. Quality Improvement Contribute to improving testing methodologies, quality standards, templates, automation practices, AI-enabled quality engineering processes, and performance testing strategies. Identify opportunities for process improvement and recommend solutions to improve product quality and testing efficiency. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.</p><p>6+ years of hands-on experience in software quality control/testing.</p><p>5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).</p><p>2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).</p><p>Professional certification such as ISTQB-CTFL or ISTQB-CTAL.</p><p>Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).</p><p>Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.</p><p>Proficiency in performance testing tools and frameworks (e.g., JMeter, LoadRunner, Gatling, k6, or similar) with the ability to design, execute, analyze, and optimize performance test scenarios.</p><p>Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).</p><p>Track record of owning UAT cycles and driving them to successful completion.</p><p>Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.</p><p>In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.</p><p>Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.</p><p>Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.</p><p>Excellent command of written and spoken English.</p>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Senior Analyst, AML/Sanctions Compliance- EEMEA<br>The Senior Analyst, AML/Sanctions Compliance plays a key supporting role within the EEMEA AML Compliance team, contributing to the effective coordination and execution of Mastercard’s AML and Sanctions program. The role is responsible for monitoring the status of ongoing cases and reviews, ensuring timely follow-up on actions related to unusual activity, regional escalations, customer communications, and maintaining accurate statistics on trackers.<br>The Senior Analyst will assist in managing incoming and outgoing communications with customers, help track regulatory data requests, provide logistical and administrative support to the wider team whilst providing input and support on regional initiatives. The position requires a high level of organization, attention to detail, and the ability to work collaboratively across multiple stakeholders in a fast-paced and regulated environment.<br>Primary Responsibilities:<br>- Support daily AML operational reviews of activity on the Mastercard Network by coordinating follow-up actions, monitoring case progress, and ensuring alignment with global and regional AML standards.<br>- Track and monitor the status of unusual activity cases, escalations and follow-ups across the EEMEA region, maintaining visibility and driving timely completion of outstanding items.<br>- Liaise daily with internal teams and stakeholders to gather inputs and ensure smooth execution of AML compliance processes.<br>- Coordinate communications with customers related to AML/Sanctions documentation, clarifications and other required follow-ups, ensuring timely and professional responses.<br>- Maintain and update internal trackers, dashboards and documentation to support program oversight, reporting requirements, and audit readiness; contribute to ongoing data quality checks and documentation accuracy in support of monitoring activities and compliance reviews. <br>- Assist with the preparation of materials for internal governance processes, such as risk working groups, case reviews, and management reporting cycles.<br>- Support the tracking and coordination of regulatory data requests, ensuring proper documentation, follow-up, and alignment with Mastercard policies.<br>- Support in updating risk control platforms to reflect accurate statuses on cases, Customer changes and product updates<br>- Support in coordinating global due diligence exercises and tracking ongoing remedial actions <br>- Work system alerts driven by unusual activity, sanctions, PEPs, adverse media<br>- Support in key data initiatives across AML and Compliance function, through system tuning; trend analytics; data integrity checks; reporting and tracking <br>- Support in managing data requests from law enforcement and internal stakeholders<br>- Support in providing input to periodic AML Program Risk Assessment<br>- Support in establishing and maintaining AML Compliance Program tracking and metrics to identify trends and establish action items for program preservation and enhancements; provide regular reporting to Global VP and SVP AML, Sanctions, and Exports Control Officer<br>- Support management reporting, presentations, and metrics processes<br>- Manage country level KYC updates, incl dispositioning of alerts <br>- Manage and support in execution of country level due diligence reviews<br>Education and Required Skills and qualifications: <br>• Bachelor’s degree required, JD or advanced degree. <br>• Relevant experience in AML compliance, banking/financial operations or similar role within financial services or fintech. <br>• Strong understanding of core AML concepts, regulatory obligations, and sanctions compliance frameworks (e.g., FATF, OFAC, EU AML directives).<br>• Proven ability to manage task tracking, case coordination and follow-ups in a fast-paced and regulated environment.<br>• Excellent organizational and time management skills, with a strong attention to detail and ability to manage multiple tasks simultaneously.<br>• Experience with suspicious activity monitoring program and case investigations.<br>• Comfortable liaising across departments and working collaboratively with diverse internal stakeholders.<br>• Proven ability to work independently in a fast-paced matrix environment or as a team player and function effectively in a dynamic, fast paced environment while handling multiple projects and consistently meeting deadlines<br>• Strong verbal and written communication skills, including the ability to summarize updates and draft clear, professional responses.<br>• Fluency in English required; additional EEMEA region language skills (Arabic, Turkish, etc.) are highly desirable.<br>• High level of integrity, discretion, and professionalism when handling sensitive information.<br>List desirable or additional capabilities: <br>• Excellent written, oral, and presentation skills <br>• Knowledge of banking/financial operations, transaction processing and/or payments-related industry experience is a plus<br>• Experience working in or with high-risk jurisdictions, including exposure to complex cross-border compliance risks.<br>• ACAMs certification(s) preferred<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>A Senior QC Engineer is a hands-on quality control professional responsible for performing manual, automation, API, and performance testing to ensure high-quality software delivery.<br> The role involves designing and executing test strategies, developing and maintaining automation scripts, utilizing AI-assisted testing tools to improve efficiency, preparing testing artifacts, and supporting successful product releases.<br> This full-time position reports to the QC Lead or Quality Manager and is ideal for technically skilled professionals who enjoy problem-solving, adopting modern testing practices, and working in fast-paced, collaborative environments.<br> 1. Manual Testing & Test Execution • Design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, end-to-end, API, and performance testing.<br> • Perform exploratory, smoke, and sanity testing to validate application builds before release.<br> • Execute planned test cycles, document test results, log and manage defects with clear reproduction steps, and verify software fixes through regression testing.<br> 2. Test Automation Engineering • Develop, maintain, and execute automated test scripts and contribute to the continuous improvement of automation frameworks.<br> • Enhance test coverage by maintaining automation suites and integrating automated tests into CI/CD pipelines where applicable.<br> • Review, debug, and optimize automation scripts to improve reliability and execution efficiency.<br> 3. Performance Testing & Optimization • Design, execute, and analyze performance, load, stress, endurance, and scalability tests to evaluate system reliability, responsiveness, and stability under varying workloads.<br> • Identify, analyze, and report performance bottlenecks while collaborating with development and infrastructure teams to recommend and validate performance improvements.<br> • Monitor performance test results and provide recommendations to improve application scalability and user experience.<br> 4. AI-Assisted Quality Engineering • Utilize AI-powered tools to accelerate test case generation, automation scripting, test data creation, defect analysis, and testing documentation while validating the accuracy and quality of AI-generated outputs.<br> • Evaluate and adopt AI-assisted testing techniques to improve testing effectiveness, productivity, and software quality.<br> • Apply AI tools responsibly to enhance test coverage, identify potential risks, and optimize testing workflows.<br> 5. Test Documentation & Reporting • Prepare, maintain, and deliver testing artifacts, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.<br> • Provide accurate testing status updates, quality metrics, defect summaries, and risk assessments to project stakeholders.<br> 6. User Acceptance Testing (UAT) • Support User Acceptance Testing by preparing test cases, assisting with test environments, coordinating with stakeholders, executing UAT scenarios, and validating business requirements.<br> • Ensure UAT activities are completed successfully before production release.<br> 7. Defect Management & Root Cause Analysis • Investigate, identify, and document root causes of software defects while collaborating with development teams to support timely resolution.<br> • Assist developers in reproducing and validating reported issues within test environments.<br> • Analyze recurring defects and recommend preventive quality improvements.<br> 8. Requirements Analysis & SDLC Participation • Review business and functional requirements to ensure completeness, testability, and adequate test coverage.<br> • Participate in all phases of the Software Development Life Cycle (SDLC), including requirements analysis, test planning, execution, validation, and release activities.<br> 9. Knowledge Sharing & Team Collaboration • Mentor and provide technical guidance to junior and mid-level QC engineers on testing best practices, automation techniques, AI-assisted testing tools, and quality processes.<br> • Collaborate closely with development, product, business, and infrastructure teams to ensure high-quality software delivery.<br> 10. Quality Improvement • Contribute to improving testing methodologies, quality standards, templates, automation practices, AI-enabled quality engineering processes, and performance testing strategies.<br> • Identify opportunities for process improvement and recommend solutions to improve product quality and testing efficiency.<br> • Perform other duties as assigned.<br> • Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.<br> • 6+ years of hands-on experience in software quality control/testing.<br> • 5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).<br> • 2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).<br> • Professional certification such as ISTQB-CTFL or ISTQB-CTAL.<br> • Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).<br> • Proficiency in test automation tools and frameworks (e.<br>g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.<br> • Proficiency in performance testing tools and frameworks (e.<br>g., JMeter, LoadRunner, Gatling, k6, or similar) with the ability to design, execute, analyze, and optimize performance test scenarios.<br> • Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).<br> • Track record of owning UAT cycles and driving them to successful completion.<br> • Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.<br> • In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.<br> • Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.<br> • Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.<br> • Excellent command of written and spoken English.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br>2026-07-15<p><b>Country: </b></p><br>Egypt<p><b>Location: </b></p><br>215 One Kattameya,Cairo<p><span><b>Role Overview</b> </span></p><br><p>As the <span>EHS Lead – Africa Operating Area & Egypt</span> you will be responsible for providing support to <span>Otis Africa Operating Area</span> efforts related to environmental and safety compliance. In your role you will partner with Otis Field Operations to identify, anticipate, assess hazards, implement company EH&S policies and management systems, maintain regulatory compliance and reduce the impact of incidents and losses, including driving a risk focused approach with field engagement and severity focus. You will report to the Director, EH&S, IBAME and be responsible for supporting the EHS team to implement effective solutions to mitigate high risk activities and provide functional support of metrics, analytics and programs management.<br> </p><br><p><b><span>Core Responsibilities:</span></b></p><br><ul><li>Reinforce the importance of EH&S in the organization and actively support the organization’s efforts to meet or exceed EH&S objectives.</li><li>Lead by example and enhance Otis Safety Culture</li><li>Lead and drive targets related to EHS Roles & Responsibilities with all associated job disciplines in your OA</li><li>Organize, implement, and maintain environmental, health and safety strategies, initiatives and objectives. Plans and directs complex projects involving multiple disciplines.</li><li>Engage and lead in the planning schedule for EMEA OT Safety Audits, FFA and other types of audits and engagements</li><li>Partner with operations to integrate EHS performance and ownership in the OAs branch operations</li><li>Guide, lead and direct EHS Subordinates in the Operating Area to provide field based EHS support on key performance indicators to include goals and objectives based on initiatives and cascaded goal expectations</li><li>Provide functional support to drive continuous improvement in EHS performance</li><li>Develop, maintain, and review the OU EHS Management System to ensure compliance with current and future legal, regulatory and corporate requirements specific to local, country and regional jurisdictions in the Operating Area</li><li>Provide, distribute and communicate OA/OT based analytics and data for both leading and lagging indicators to teams</li><li>Collaborate with the OU EHS Director and OA EHS team to revise and review goals and metrics</li><li>Coordinate appropriate procedures, approvals, and control of hazardous, regulated and solid wastes</li><li>Provide guidance and support in country driven reporting structures & regulations</li><li>Manage and analyze all safety performance measures, documentation and training records in collaboration with field operations and EHS management</li><li>Travel to area locations to support operations where necessary – 50-70% travel in local area</li></ul><p><b><span>Minimum Qualifications: </span></b></p><br><ul><li>A degree in Health & Safety and or Environmental management or elevator field/operations experience</li><li>Strong Technical Elevator experience of minimum 8 years</li><li>Knowledge of management systems, policies, strategies and systems needed to implement an EH&S program</li><li>Strong interpersonal, strategic thinking/planning and collaboration skills</li><li>Excellent verbal and written communication skills</li><li>Ability to work in field operations environment, including walking up multiple flights, navigating constructions sites and other remote work environments</li><li>Strong computer skills (Microsoft Word, Outlook, Excel, and PowerPoint)</li></ul><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p><strong>La Compagnie Four Seasons</strong></p>
<p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p>
<p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p>
<p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p>
<p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p>
<p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p>
<p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p>
<p><strong>Four Seasons Hotel George V Paris</strong></p>
<p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p>
<p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p>
<p>Nous recherchons pour notre établissement parisien un(e) agent de réservations (H/F) expérimenté et qualifié.</p>
<p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p>
<p>Un niveau courant de français et d’anglais est requis.</p>
<p>Poste basé à Paris.</p>
<h4>Profil recherché</h4>
<p>L’agent de réservation s’assure de la prise en charge des demandes de réservations effectuées par nos clients.</p>
<p>Ces demandes peuvent provenir de différents canaux (téléphone, chat, emails, réservations effectuées par GDS).</p>
<p>L’une des responsabilités principales d’un agent de réservation consiste à répondre aux demandes téléphoniques de réservations. En ce sens, l’agent est avant tout un vendeur qui se doit de connaître parfaitement l’hôtel et ses services, les différentes catégories de chambre ou de suites ainsi que ce qui les caractérisent et de concrétiser les demandes.</p>
<p>L’un des autres aspects de la fonction d’agent de réservation consiste à faire un suivi administratif des différentes demandes : traiter les correspondances reçues par email ou téléphone, s’assurer du bon suivi des différentes tâches à effectuer lors d’un shift et être informé des dernières mises à jour au sein du service.</p>
<p>L’agent de réservation doit faire preuve d’un bon esprit d’équipe, avoir une excellente présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour correspondre aux attentes d’une clientèle haut de gamme. Des qualités organisationnelles et une bonne gestion du stress sont également des éléments clés.</p>
<h4>Fonctions essentielles</h4>
<ul>
<li>Savoir vendre nos chambres et mettre en valeur l’hôtel en général tout en faisant preuve de rigueur et d’organisation.</li>
<li>Savoir anticiper les besoins des clients.</li>
<li>Répondre aux appels téléphoniques et optimiser la vente de nos chambres et suites.</li>
<li>Faire preuve de gentillesse, de rigueur et d’esprit d’équipe.</li>
<li>Avoir une bonne connaissance de l’hôtel, des différents points de ventes et services, des chambres et suites que nous proposons.</li>
<li>Enregistrer les réservations, les confirmer et faire un suivi par rapport au paiement.</li>
<li>Mettre à jour les réservations enregistrées dans Opéra dans les dernières 24 heures effectuées par nos partenaires.</li>
<li>Traiter les traces et commentaires client permettant de s’assurer du bon suivi afin de préparer le séjour de nos clients.</li>
<li>Faire le suivi des no shows (annulations).</li>
<li>Effectuer le contrôle de l’ensemble des réservations 3 jours précédant l’arrivée des clients.</li>
</ul>
<h4>Fonctions secondaires :</h4>
<ul>
<li>Respecter l’ensemble des dispositions applicables aux employés : procédure.</li>
<li>S’assurer que le bureau soit en ordre et propre.</li>
<li>Former les nouveaux agents.</li>
<li>Savoir résoudre des problèmes individuellement et prendre des initiatives à bon escient.</li>
</ul>
<h4>Ce que nous offrons</h4>
<ul>
<li>Excellentes conditions de travail et de rémunération.</li>
<li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li>
<li>Nombreuses offres de formation et de développement.</li>
<li>Possibilité d’évolution au sein de la compagnie.</li>
<li>Mutuelle avantageuse.</li>
<li>13ème mois.</li>
<li>Intéressement et participation.</li>
<li>Restaurant du personnel.</li>
<li>Service de lingerie.</li>
</ul>
<p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<h4>About the role:</h4>
<p>The Guest Experience Agent at Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p>
<h4>What you will do:</h4>
<ul>
<li>Handle all guest interactions with the highest level of hospitality and professionalism.</li>
<li>Accommodate special requests whenever possible.</li>
<li>Manage daily guest interactions and resolve glitches.</li>
<li>Assist customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li>
<li>Support other departments during busy periods.</li>
</ul>
<h4>Daily function:</h4>
<ul>
<li>Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li>
<li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li>
<li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li>
<li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li>
<li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li>
<li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li>
<li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li>
<li>Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li>
<li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li>
</ul>
<h4>What you bring</h4>
<p><strong>Required skills & knowledge:</strong></p>
<ul>
<li>A working knowledge of division operations, typically gained through on-the-job experience.</li>
<li>Ability to operate computer equipment and other department systems.</li>
<li>Proficiency in reading, writing, and speaking English.</li>
</ul>
<p><strong>Experience & expertise:</strong></p>
<ul>
<li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li>
<li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li>
</ul>
<p><strong>Guest interaction & service:</strong></p>
<ul>
<li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li>
<li>Provide exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li>
</ul>
<p><strong>Complaint handling & problem solving:</strong></p>
<ul>
<li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li>
<li>Always maintain a positive attitude, even during challenging or busy periods.</li>
</ul>
<p><strong>Multi-tasking & operational involvement:</strong></p>
<ul>
<li>Demonstrate the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li>
<li>Actively participate in operations and role model excellent service to both guests and employees.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
</ul>
<h4>Schedule & hours:</h4>
<ul>
<li>Full-time position</li>
<li>Flexible availability required including early mornings, evenings, weekends, and holidays as needed</li>
<li>Shifts typically range between 8 to 10 hours depending on operational needs</li>
</ul>
<p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.</p></p><p></p>