Social Media Marketing Jobs - Giza Egypt
1791 Jobs Found
<ol><li><p>Prepares and modifies documents including correspondence, reports, drafts, end emails. </p></li><li><p>Greet and Direct Clients.</p></li><li><p>Assists in the preparation of regularly scheduled reports, and provides general support to visitors,maintains contact lists .</p></li><li><p>Interact with other functional/departmental staff to complete any related tasks.</p></li><li><p>Creates highly effective organizational and filing systems for the sales team.</p></li><li><p>Coordinates and arranges calls, meetings, appointments, special events for the sales team.</p></li><li><p>Ensures the efficient operation of all office functions and assist in the smooth running of daily business activities</p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p>Bcahelor Degree</p></li><li><p>Experience in Real estate field.</p></li><li><p>Excellent English</p></li><li><p>Female is preferable</p></li></ul><p></p>
<ul><li><p>Identify and reach out to potential clients to promote our range of Pumps and maintenance services.</p></li><li><p>Conduct outdoor site visits and technical presentations to prospective customers.</p></li><li><p>Build and maintain strong, long-term relationships with clients.</p></li><li><p>Meet sales targets and contribute to the company's market expansion.<br> </p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Education: Bachelor’s degree in Agriculture (Agricultural Mechanization or General Department) is preferred. Other relevant high qualifications are welcome.</p></li><li><p>Experience: Minimum 1 year of experience in outdoor sales.</p></li><li><p>Location: Must be a resident of Giza Governorate.</p></li><li><p>Skills:</p></li><li><p>Good command of the English language.</p></li><li><p>Strong communication and negotiation skills.</p></li><li><p>Must possess a valid Driver’s License.</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span style="font-size: 11px;"><b>Job Description</b></span></div><div><span style="font-size: 11px;">Counting, scheduling, coordinating and monitoring engineering projects.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Monitoring compliance with applicable laws, practices and quality assurance policies .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Interacting daily with customers to understand their needs and requirements .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">One of the tasks of a project engineer is also to monitor quality, performance standards, and specifications required by the project .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Monitoring work, budget, schedule, plans, and employee performance, and providing regular reports on the project status .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Defining and distributing responsibilities among the project team .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Cooperation and communication with the project manager and various departments to provide assistance and technical support .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Monitoring progress and setting delivery dates .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Renovating and upgrading all company branches, service centers, and main offices; supervising the execution of all work at company sites.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Supervising all restoration, periodic maintenance, and various finishing works, including marble work, painting, plastering, and stucco work.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Carpentry, electrical, tempered glass installation, blacksmithing, aluminum work, plumbing, and insulation work are carried out within the company's branches and main centers.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Service centers, as well as properties owned by the Chairman of the Board, and new projects under construction.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Preparing cost estimates, payment certificates, and inventory reports for contractors, and making payments according to the agreed-upon completion percentages in contracts and agreements.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Organizing and executing all external exhibitions in coordination with the marketing department.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">- Monitoring the company's activities in opening new branches when requested .</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Benefits</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Why Join SMG?</strong></p><ul><li><strong>Legacy, Leadership & Vision</strong> Join a pioneering organization with over five decades of excellence in Egyptu2019s automotive sector. SMG is the sole importer of Porsche, Scania, and Harley-Davidson, and a trusted partner to the main Aftermarket Spare Parts Wholesale and Retail, in addition to most reliable and business partners of automotive garage tools and equipment. Be part of a forward-thinking company with a diversified investment portfolio and a strong vision for sustainable mobility, innovation, and market leadership.</li><li><strong>Meaningful & Impactful Work</strong> Contribute to a company that isnu2019t just selling cars, but shaping the future of road safety, customer experience, and automotive service standards in Egypt. From premium vehicle brands to aftermarket solutions and industrial tools, your work will have an impact across multiple industries and thousands of customers.</li><li><strong>Growth & Development</strong> SMG empowers its employees with a culture of continuous learning, internal mobility, and career progression. With full support for both internal and external training, youu2019ll gain access to tools and knowledge that help you thrive as a leader. Whether youu2019re optimizing operations or leading financial strategy, your contribution will drive real results.</li><li><strong>People-First Culture</strong> Work in an inclusive, collaborative environment that values expertise, transparency, and trust. At SMG, we encourage open communication across all levelsu2014including 24/7 access to HR supportu2014because we believe that progress begins with honest conversation.</li><li><strong>Competitive Rewards & Benefits</strong> Enjoy a comprehensive compensation package designed to support you and your family, including:<ul><li>Medical, social, and life insurance</li><li>Pension plan</li><li>Annual salary review and profit-sharing program</li><li>Exclusive discounts on service, spare parts, and branded items</li><li>Fully paid training programs</li></ul></li></ul><p></p></section>
<p>We are seeking a highly capable, resourceful, and detail-oriented administrative professional based in Egypt to work closely with our administrative team in New York. This position requires exceptional spoken and written English, strong judgment, confidence handling people and problems, and the discipline to follow work through to completion.</p><p>This is not a narrowly defined or passive assistant role. It is designed for a versatile professional who can manage calls, resolve escalations, protect the accuracy of our internal CRM, train staff, support licensing and sales tax administration, and step into changing operational needs as the office grows. The successful candidate will report directly to the owner and will be expected to identify problems, recommend practical solutions, and reduce the amount of routine follow-up that depends on the owner.</p><p><strong>Requirements</strong></p><p></p><h3>Client Communication & Escalations</h3><ul><li><p>Handle inbound/outbound calls, messages, follow-ups, and client inquiries professionally.</p></li><li><p>Resolve routine administrative issues independently and escalate sensitive tax, legal, financial, technical, or reputational matters appropriately.</p></li><li><p>Document conversations, commitments, deadlines, and next steps accurately in the CRM and follow open items through completion.</p></li></ul><h3>CRM Ownership, Quality Control & Training</h3><ul><li><p>Become an internal expert on the office CRM, including records, workflows, tasks, notes, documents, naming conventions, statuses, and reporting.</p></li><li><p>Review staff entries for accuracy and completeness, correct errors, return incomplete work, and reinforce office standards.</p></li><li><p>Train new and existing staff through onboarding, refresher sessions, coaching, SOPs, checklists, templates, and quick-reference guides.</p></li><li><p>Identify recurring errors and bottlenecks, recommend improvements, and escalate repeated non-compliance to the owner.</p></li></ul><h3>Administrative Operations & Owner Support</h3><ul><li><p>Turn the owner’s priorities into organized tasks, deadlines, assignments, and follow-up.</p></li><li><p>Coordinate communication and handoffs between the Egypt-based support function and the New York administrative team.</p></li><li><p>Maintain trackers, reports, correspondence, meeting notes, calendars, deadlines, and outstanding client requests.</p></li><li><p>Take ownership of special projects and step into areas where the office temporarily lacks resources.</p></li><li><p>Identify administrative bottlenecks and propose practical solutions without requiring constant supervision.</p></li></ul><h3>Licensing, Sales Tax & Compliance Support</h3><ul><li><p>Work with the owner on licensing, registrations, renewals, applications, notices, and compliance calendars.</p></li><li><p>Organize supporting documents, confirmations, receipts, correspondence, and proof of submission.</p></li><li><p>Assist with the administrative side of sales tax matters, including collecting documents, tracking deadlines, monitoring notices, and maintaining status reports.</p></li><li><p>Communicate with clients, agencies, vendors, and staff when authorized.</p></li><li><p>Escalate technical tax or legal questions to the owner or appropriate professional.</p></li></ul><h3>Team Support & Process Improvement</h3><ul><li><p>Help establish consistent administrative standards across the office.</p></li><li><p>Support onboarding, cross-training, documentation, and workflow improvement.</p></li><li><p>Protect confidential taxpayer, client, employee, and business information.</p></li><li><p>Serve as a flexible “jack of all trades” who can support the areas where help is most needed.</p></li></ul><h2>Required Qualifications</h2><ul><li><p>Excellent professional English, spoken and written, with a confident phone presence.</p></li><li><p>3+ years of experience in administrative operations, executive support, client service, office support, or a similar role.</p></li><li><p>Experience with CRM, practice-management, ticketing, or client database systems.</p></li><li><p>Strong attention to detail, organization, prioritization, documentation, and follow-through.</p></li><li><p>Ability to handle escalations and correct or coach staff respectfully while maintaining accountability.</p></li><li><p>Proactive, independent, resourceful, and comfortable recommending solutions.</p></li><li><p>High discretion with confidential financial, tax, identity, employee, and business information.</p></li><li><p>Strong knowledge of email, spreadsheets, word processing, shared drives, video meetings, and cloud-based office tools.</p></li><li><p>Reliable internet, quiet workspace, quality headset, and substantial overlap with New York business hours.</p></li></ul><h2>Preferred Experience</h2><p>Experience in a U.S. tax, accounting, bookkeeping, legal, financial-services, or other deadline-driven office; sales tax, licensing, registrations, renewals, government notices, or compliance tracking; remote support for a U.S. team; CRM training, SOP creation, quality control, or team-lead responsibilities.</p><h2>What Success Looks Like</h2><p>The successful candidate will reduce the owner’s administrative burden by keeping CRM records accurate, ensuring calls and escalations are handled and documented, reducing repeated staff errors through training, keeping licensing and sales tax tracking current, and following tasks through completion.</p><h2>Growth Opportunity</h2><p>This role is intended to grow with the business. A strong performer may take on broader responsibility for administrative operations, workflow ownership, staff development, quality control, team coordination, and selected supervisory duties.</p>
<p>We are looking for a motivated <strong>Female Sales Executive</strong> to join our team.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Build and maintain relationships with engineers and purchasing teams in companies.</p></li><li><p>Generate new leads and secure new orders.</p></li><li><p>Follow up with customers through calls, emails, and meetings.</p></li><li><p>Prepare and follow up on quotations.</p></li><li><p>Conduct regular factory/customer visits.</p></li><li><p>Follow up on orders until completion.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Female candidates only.</strong></p></li><li><p>Bachelor’s degree.</p></li><li><p>Good looking</p></li><li><p>Professional appearance and strong presentation skills.</p></li><li><p>Strong communication and negotiation skills.</p></li><li><p>Good command of English and MS Office.</p></li><li><p>Ability to communicate professionally by email and phone.</p></li><li><p>Experience in <strong>B2B / Sales</strong> is preferred.</p></li><li><p>Self-motivated and target-oriented.</p></li></ul><p>???? <strong>Salary + Commission</strong></p><p></p>
<p><strong>Job Objective:</strong></p><ul><li><p>Responsible and accountable for supervising a team of up to eight salesmen, ensuring the correct service levels, distribution and display of company products to an agreed customer base.</p></li><li><p>Responsible and accountable for ordering the correct volume and mix of product to service the outlets under his supervision to the agreed company standards.</p></li><li><p>Responsible and accountable for wastage control for all routes and outlets under his supervision.</p></li><li><p>Responsible and accountable for the implementation and management of company strategies and plans in the area under his supervision.</p></li><li><p>Responsible and accountable for the leadership, training and coaching of personnel under his direct supervision.</p></li></ul><p><strong>Principal Responsibilities:</strong></p><ul><li><p>Ensure all sales routes under his supervision have up to date route plans.</p></li><li><p>Ensure all customer data integrity is continually updated and correct.</p></li><li><p>Ensure that all routes under his supervision have the correct quantity and mix of saleable product to service their outlets on a daily basis as per the company must stock list.</p></li><li><p>Responsible to ensure that outlets under his supervision meet the companies ’Picture of Success’ standards.</p></li><li><p>Conduct a minimum of 2 ‘work withs’ in the market on route per salesmen under his supervision on a monthly basis.</p></li><li><p>Review daily the service levels and sales volume and wastage performance by route with each salesman in his team. This should be measured against the salesman’s agreed route plan.</p></li><li><p>Responsible for the achievement of distribution targets under his area of supervision.</p></li><li><p>Responsible to deliver monthly sales volume and wastage targets for his supervisory area.</p></li><li><p>Responsible to ensure the correct visibility and display of products in all outlets is as per the company agreed standards.</p></li><li><p>Responsible to ensure that salesmen under his control reconcile their van stocks and cash deposit on a daily basis.</p></li><li><p>Responsible for the investigation and control of non-compliance to company standards and policies.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2><strong>Job Requirements</strong></h2><ul><li><p>A good leader, ability to motivate his team to achieve their targets. Candidate</p></li><li><p>experienced in pipes and fitting (PVC , Polyethylene and PPR)</p></li></ul><p></p>
<p><strong>Job Objective:</strong></p><ul><li><p>Responsible and accountable for supervising a team of up to eight salesmen, ensuring the correct service levels, distribution and display of company products to an agreed customer base.</p></li><li><p>Responsible and accountable for ordering the correct volume and mix of product to service the outlets under his supervision to the agreed company standards.</p></li><li><p>Responsible and accountable for wastage control for all routes and outlets under his supervision.</p></li><li><p>Responsible and accountable for the implementation and management of company strategies and plans in the area under his supervision.</p></li><li><p>Responsible and accountable for the leadership, training and coaching of personnel under his direct supervision.</p></li></ul><p><strong>Principal Responsibilities:</strong></p><ul><li><p>Ensure all sales routes under his supervision have up to date route plans.</p></li><li><p>Ensure all customer data integrity is continually updated and correct.</p></li><li><p>Ensure that all routes under his supervision have the correct quantity and mix of saleable product to service their outlets on a daily basis as per the company must stock list.</p></li><li><p>Responsible to ensure that outlets under his supervision meet the companies ’Picture of Success’ standards.</p></li><li><p>Conduct a minimum of 2 ‘work withs’ in the market on route per salesmen under his supervision on a monthly basis.</p></li><li><p>Review daily the service levels and sales volume and wastage performance by route with each salesman in his team. This should be measured against the salesman’s agreed route plan.</p></li><li><p>Responsible for the achievement of distribution targets under his area of supervision.</p></li><li><p>Responsible to deliver monthly sales volume and wastage targets for his supervisory area.</p></li><li><p>Responsible to ensure the correct visibility and display of products in all outlets is as per the company agreed standards.</p></li><li><p>Responsible to ensure that salesmen under his control reconcile their van stocks and cash deposit on a daily basis.</p></li><li><p>Responsible for the investigation and control of non-compliance to company standards and policies.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2><strong>Job Requirements</strong></h2><ul><li><p>A good leader, ability to motivate his team to achieve their targets. Candidate</p></li><li><p>experienced in pipes and fitting ( pvc , polyethylene and ppr)</p></li></ul><p></p>
<p>As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff. This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.</p><p>Responsibilities</p><ul><li>Set monthly & quarterly sales targets per individual, track weekly</li><li>Review pipeline weekly for each team, ensure value 3x target</li><li>Manage strategic client relationships, attend key client meetings</li><li>Make pricing decisions for deals > EGP 1M, review discount policy</li><li>Evaluate team performance monthly & quarterly</li><li>Supervise outsourced agents, provide dormant client lists, track their performance</li></ul><p>Competences:</p><ul><li>Leadership & decision-making, effective communication, working under pressure, strategic thinking, initiative & independence, accuracy in follow-up</li></ul><p>What's great in the job?</p><ul><li>Great team of smart people, in a friendly and open culture</li><li>No dumb managers, no stupid tools to use, no rigid working hours</li><li>No waste of time in enterprise processes, real responsibilities and autonomy</li><li>Expand your knowledge of various business industries</li><li>Create content that will help our users on a daily basis</li><li>Real responsibilities and challenges in a fast evolving company</li></ul><p>Our Product</p><p>Discover our products.</p><p>What We Offer</p><p>Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company. Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Customer Relationship</p><p>Personal Evolution</p><p>Autonomy</p><p>Administrative Work</p><p>Technical Expertise</p><ul><li>7+ years in industrial sales management</li><li>Proven experience managing sales teams of 4+ members</li><li>Advanced knowledge of FRP/GRP & composite materials industry</li><li>Extensive network with contractors & consultants in the Egyptian market</li><li>Fluent English reports, presentations & meetings</li><li>Experience with ERP/CRM systems Odoo preferred</li></ul>
<p>We're Hiring | Branch Manager Mall of Egypt Zhivago is looking for an experienced branch manager to join our team at Mall of Egypt. Key Responsibilities: - Oversee the daily operations of the branch and ensure smooth workflow. - Lead, coach, and motivate the team to achieve sales targets and deliver excellent customer service. - Monitor branch performance and prepare regular reports. - Ensure visual merchandising and store standards are maintained. - Manage inventory and stock levels efficiently. - Deliver an exceptional customer experience aligned with the brand's standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 4 years of experience in branch/store management.</li><li>Previous experience in fashion retail branch management is essential.</li><li>Proven experience in leading teams and achieving sales targets.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Ability to analyze performance and implement improvement plans.</li></ul>
<p>1.Receive Customer Request</p><p>2. Documentation of the project files on the server & ERP system</p><p>3. Analyze Customer Requirement</p><p>4. Selection of the Pump based on project requirement</p><p>5. Request price from our partners & local suppliers</p><p>6. Prepare cost sheet based on Kayan and sales team pricing strategy.</p><p>7. Prepare Technical & Commercial Proposal</p><p>8. Create full technical submittal with compliance sheet</p><p>9. Review the submittal before sending to the client</p><p>10. Reply on consultant comments and clarifications</p><p>11. Support During technical phase with sales team</p><p>12. In case of order, create SO & PO on the system</p><p>13. Attend site visits after coordination with managers</p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's degree in Mechanical Engineering</p></li><li><p>Experience: 5–7 years.</p></li><li><p>Location: Giza.</p></li><li><p>Time management skills.</p><p><br></p></li></ul><p></p>
<p>We're Hiring | Branch Manager The Yard - El Rehab Zhivago is looking for an experienced branch manager to join our team at The Yard - El Rehab. Key Responsibilities: - Oversee the daily operations of the branch and ensure smooth workflow. - Lead, coach, and motivate the team to achieve sales targets and deliver excellent customer service. - Monitor branch performance and prepare regular reports. - Ensure visual merchandising and store standards are maintained. - Manage inventory and stock levels efficiently. - Deliver an exceptional customer experience aligned with the brand's standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 4 years of experience in branch/store management. - Previous experience in fashion retail branch management is essential. - Proven experience in leading teams and achieving sales targets. - Strong leadership, communication, and problem-solving skills. - Ability to analyze performance and implement improvement plans.</p>
<p><strong>Orient</strong> is a multinational company working in the field of trading & contracting at Egypt and is hiring for trading department <strong>Sales.</strong></p><ul><li><p>Assists all customers or potential customers in a professional, courteous, reliable, attentive, honest and responsive manner.</p></li><li><p>Identities customer needs and provides knowledgeable assistance to help customers select the correct product(s) to serve their needs.</p></li><li><p><strong>Selling "HVAC,ELV&Fire Fighting" systems.</strong></p></li><li><p>Targeting new customers and opportunities to increase database of the company.</p></li><li><p>Ensure customer satisfaction through continuous follow up.</p></li><li><p>Conduct calls and face to face meetings.</p></li><li><p>Build and maintain strong relationship with new and repeated customers</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>2-4 years’ sales experience. (HVAC,ELV, Fire Fighting) systems</p></li><li><p>Good English knowledge</p></li><li><p>Presentable.</p></li><li><p>Strong communication, negotiation skills.</p></li><li><p>Hard worker and multitasking.</p></li><li><p>Good knowledge of Microsoft package.</p></li><li><p>Gender: Any</p></li></ul><p></p>
<p>Assist the team in implementing the daily transactions of the corporate clients and coordinating with the various departments of the bank to ensure top quality service and efficient TAT . Account Management Maintain an updated file for all the assigned clients approved facilities, terms & Conditions as well as applied pricing, fees and commissions, ensuring full understanding of the different facility structures. Continuously maintain an updated status of all the required supports for the approved facilities of the assigned accounts. Daily monitor customers positions in light of the approved facilities and review daily balance of all assigned clients and initiate the appropriate transfers/bookings to cover overdrawn accounts based on understanding of the customer s facilities, limits, documentation and supports pertaining to each line. Receive credit referrals from different operational areas/branches and act accordingly by escalating to the proper approving body according to the authority matrix. Issue all required reports, such as O/S Direct & Contingent, FS loan Loss, FCY Tracking, FCY sold, etc . Communicate and coordinate with all relevant departments to ensure the implementation of the clients requirements based on the approved facilities/services. Seek assistance from supervising Manager in case of complex enquiries or problems. And regularly update the supervisor with any deviation and the status of pending transactions Process simple lines restructure memos to accommodate clients requests within their approved facilities Accommodate customers business transactions and information requirements and verify its validity Respond to clients enquiries regarding their facilities, positions & transactions Maintain carefully Bank s and Clients data, documents and forms in an efficient and timely manner, and according to the Bank s SOPs and manuals. Ensure awareness and adherence to the SOPs policies, Bank Code of Conduct, all internal policies and procedures. Establish and maintain effective working relationships with co-workers, supervisors and colleagues bank-wide Policies, Processes and Procedures Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Day- to-day operations Follow the day-to-day operations related to own jobs in the Corporate Banking department to ensure continuity of work Compliance Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies (especially the Credit Policy guide) and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor degree of Commerce, Business Administration, Economics, Accounting, or its equivalent. 0- 2 years of experience in banking operations is of added value.</p><p>Skills</p><ul><li>Excellent command of English and Arabic languages, a third language is a plus.</li><li>Excellent Computer Skills</li><li>Strong communication Skills</li><li>Self-Motivated</li><li>Ability to work under pressure</li><li>Time management skills</li></ul>
<p><strong>Spend & Market Analytics</strong></p><ul><li><p>Extract, clean, and analyze enterprise-wide spend data across raw materials (APIs, excipients), primary/secondary packaging, lab supplies, CAPEX, and indirect services.</p></li><li><p>Classify addressable vs. non-addressable spend and identify category savings opportunities, leakage, and tail-spend consolidation areas.</p></li><li><p>Monitor market price indices, commodity trends, and inflationary pressures impacting pharmaceutical manufacturing costs.</p></li></ul><p><strong>Savings Tracking & Financial Reporting</strong></p><ul><li><p>Maintain and govern the Procurement Savings Pipeline (cost reduction, cost avoidance, value engineering, and payment term optimizations).</p></li><li><p>Reconcile realized procurement savings against Finance budgets, standard cost variance (PPV), and general ledger (GL) data.</p></li><li><p>Deliver monthly, quarterly, and annual procurement financial performance packs for executive leadership.</p></li></ul><p><strong>Procurement KPIs & Supplier Performance</strong></p><ul><li><p>Develop and maintain executive dashboards tracking core procurement KPIs: On-Time In-Full (OTIF), Purchase Order (PO) compliance cycle times and supplier diversity.</p></li><li><p>Manage the <strong>Supplier Scorecard</strong> program—evaluating key vendors on quality deviation rates, supply security, regulatory compliance, sustainability, and service levels.</p></li><li><p>Support Category Managers in Quarterly Business Reviews (QBRs) with data-backed vendor scorecards.</p></li></ul><p><strong>ERP Master Data Governance & Systems</strong></p><ul><li><p>Oversee procurement master data integrity within ERP systems (e.g., SAP ), including Info Records, Source Lists, Material Master, and Vendor Master records.</p></li><li><p>Ensure data hygiene aligns with GxP, Good Automated Manufacturing Practice (GAMP), and standard operating procedures (SOPs).</p></li><li><p>Coordinate with Finance, Master Data Management (MDM), and Quality Assurance teams to resolve invoice blocks, PO discrepancies, and vendor onboarding holds.</p></li></ul><p><strong>Process Improvement & Automation</strong></p><ul><li><p>Identify bottlenecks in the Procure-to-Pay (P2P) workflow; recommend and implement automation initiatives (e.g., e-invoicing, catalog buying, automated approval matrix workflows).</p></li><li><p>Lead or contribute to continuous improvement projects (Lean / Six Sigma) to decrease PO cycle times and touchless transaction rates.</p></li><li><p>Author and update procurement Standard Operating Procedures (SOPs) and work instructions for audit readiness.</p></li></ul><p><strong>Dashboards & Ad-Hoc Reporting</strong></p><ul><li><p>Design, publish, and maintain interactive dashboards in <strong>Power BI</strong> or <strong>Tableau</strong> connected to ERP, data warehouses, and contract management tools.</p></li></ul><p>Generate compliance-related procurement reports to support internal audits, external regulatory inspections (e.g., FDA, EMA, local health authorities), and supplier risk assessments</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Supply Chain Management, Finance, Business Analytics, Industrial Engineering, or a related discipline. (Master's or MBA is a plus).</p></li><li><p><strong>Experience:</strong> 3–5+ years of experience in procurement analytics, supply chain data management, or financial analysis—<strong>preferably within pharmaceuticals, medical devices, biotech, or life sciences</strong>.</p></li><li><p><strong>Certifications (Preferred):</strong> CPSM, CSCP, Six Sigma Green Belt, or Microsoft Certified: Power BI Data Analyst.</p></li><li><p>Advanced knowledge of SAP.</p></li><li><p><strong>BI & Data Tools:</strong> Expert-level <strong>Power BI</strong> or <strong>Tableau</strong>; strong SQL querying capabilities for relational databases.</p></li><li><p><strong>Spreadsheet Modeling:</strong> Advanced Microsoft Excel (Power Query, DAX, complex formulas, macros and financial modeling).</p></li><li><p><strong>Industry Acumen:</strong> Understanding of pharmaceutical regulatory frameworks (GxP, FDA requirements, change control processes, Cold Chain logistics).</p></li><li><p><strong>Soft Skills:</strong> Excellent cross-functional communication, stakeholder management, and the ability to translate complex data sets into actionable procurement strategies</p></li></ul><p></p>
<p><strong>Job Purpose:</strong></p><p> </p><p>In this role, the HR generalist will be responsible for managing various HR functions with a focus on organization development functions (training and development, Performance management, ...etc.), while ensuring compliance with ITIDA by-laws and policies through applying communication strategies to enhance employees’ engagement.</p><p> </p><p><strong>Job Accountabilities:</strong></p><p> </p><ul><li><p>Ensure HR policies and procedures are effectively communicated and adhered to by employees.</p></li><li><p>Ensure accurate and up-to-date employee data in the HR system, including employment status changes, trainings and certificates, and any other employees’ related matter.</p></li><li><p>Generate reports and analyze HR data concerning all the functions to support decision-making and strategic initiatives.</p></li></ul><p> </p><p>Responsible for the following:</p><p> </p><p><strong>HR Operations and Onboarding:</strong></p><p> </p><ul><li><p>Handle HR operational activities, including employee record management, documentation, and compliance.</p></li><li><p>Develop and execute a structured onboarding program for new hires to ensure a smooth assimilation into the organization, and collecting feedback to improve the onboarding process.</p></li><li><p>Conduct orientation sessions, communicate company policies, and facilitate new hire introductions.</p></li><li><p>Coordinate employee offboarding processes, including exit interviews and clearance procedures.</p></li><li><p>Serve as the primary point of contact for HR system-related inquiries and support</p></li></ul><p> </p><p><strong>Employee Relations:</strong></p><p> </p><ul><li><p>Design and update the internal communication plan that ensures conveying all needed messages related to ITIDA objectives, policy changes, or any related matters.</p></li><li><p>Handle employee relations matters including internal announcements, grievances, and disciplinary actions. </p></li><li><p>Manage communication channels ecosystem that include, but not limited to, intranets, newsletters, and direct messaging systems. </p></li></ul><p> </p><p><strong>Training and Development:</strong></p><p> </p><ul><li><p>Develop and implement comprehensive training programs to enhance employee knowledge, skills, and performance.</p></li><li><p>Collaborate with department managers to identify training needs and design customized training modules.</p></li><li><p>Coordinate training sessions, including scheduling, logistics, and participant communication.</p></li><li><p>Evaluate training effectiveness and make recommendations for improvement.</p></li></ul><p> </p><p><strong>Performance Appraisal:</strong></p><p> </p><ul><li><p>Manage the performance appraisal process, including SMART objectives setting, performance reviews, and feedback mechanisms.</p></li><li><p>Analyze performance data and identify areas for strengths and areas for improvement.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education:</strong></p><ul><li><p>Bachelor’s degree in a business administration or any related field English section.</p></li><li><p>HR certificates is a plus.</p></li></ul><p> </p><p><strong>Required Experience:</strong></p><ul><li><p>Minimum 5-8 years of experience in the Human Resources field. </p></li><li><p>Knowledge of the main HR functions (HR operations, Relations, … etc.)</p></li><li><p>Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management.</p></li></ul><p><strong>Required Skills:</strong></p><ul><li><p>Attention to detail and high level of accuracy.</p></li><li><p>Self-motivated, hard worker, with high ability to work across teams driving cross-functional.</p></li><li><p>Professional fluency: ensuring professional representability of the HR department through excellent written and verbal communication in both languages English and Arabic. </p></li><li><p>Proficient in MS Office.</p></li><li><p>High analytical skills. </p></li><li><p>Excellent time management skills.</p></li><li><p>Problem-Solving skills: capable of identifying issues and implementing effective solutions to streamline HR processes.</p></li></ul><p></p>
<p><strong>Job Purpose:</strong></p><p> </p><p>In this role, the HR generalist will be responsible for managing various HR functions with a focus on organization development functions (training and development, Performance management, ...etc.), while ensuring compliance with ITIDA by-laws and policies through applying communication strategies to enhance employees’ engagement.</p><p> </p><p><strong>Job Accountabilities:</strong></p><p> </p><ul><li><p>Ensure HR policies and procedures are effectively communicated and adhered to by employees.</p></li><li><p>Ensure accurate and up-to-date employee data in the HR system, including employment status changes, trainings and certificates, and any other employees’ related matter.</p></li><li><p>Generate reports and analyze HR data concerning all the functions to support decision-making and strategic initiatives.</p></li></ul><p> </p><p>Responsible for the following:</p><p> </p><p><strong>HR Operations and Onboarding:</strong></p><p> </p><ul><li><p>Handle HR operational activities, including employee record management, documentation, and compliance.</p></li><li><p>Develop and execute a structured onboarding program for new hires to ensure a smooth assimilation into the organization, and collecting feedback to improve the onboarding process.</p></li><li><p>Conduct orientation sessions, communicate company policies, and facilitate new hire introductions.</p></li><li><p>Coordinate employee offboarding processes, including exit interviews and clearance procedures.</p></li><li><p>Serve as the primary point of contact for HR system-related inquiries and support</p></li></ul><p> </p><p><strong>Employee Relations:</strong></p><p> </p><ul><li><p>Design and update the internal communication plan that ensures conveying all needed messages related to ITIDA objectives, policy changes, or any related matters.</p></li><li><p>Handle employee relations matters including internal announcements, grievances, and disciplinary actions. </p></li><li><p>Manage communication channels ecosystem that include, but not limited to, intranets, newsletters, and direct messaging systems. </p></li></ul><p> </p><p><strong>Training and Development:</strong></p><p> </p><ul><li><p>Develop and implement comprehensive training programs to enhance employee knowledge, skills, and performance.</p></li><li><p>Collaborate with department managers to identify training needs and design customized training modules.</p></li><li><p>Coordinate training sessions, including scheduling, logistics, and participant communication.</p></li><li><p>Evaluate training effectiveness and make recommendations for improvement.</p></li></ul><p> </p><p><strong>Performance Appraisal:</strong></p><p> </p><ul><li><p>Manage the performance appraisal process, including SMART objectives setting, performance reviews, and feedback mechanisms.</p></li><li><p>Analyze performance data and identify areas for strengths and areas for improvement.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education:</strong></p><ul><li><p>Bachelor’s degree in a business administration or any related field English section.</p></li><li><p>HR certificates is a plus.</p></li></ul><p> </p><p><strong>Required Experience:</strong></p><ul><li><p>Minimum 5-8 years of experience in the Human Resources field. </p></li><li><p>Knowledge of the main HR functions (HR operations, Relations, … etc.)</p></li><li><p>Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management.</p></li></ul><p><strong>Required Skills:</strong></p><ul><li><p>Attention to detail and high level of accuracy.</p></li><li><p>Self-motivated, hard worker, with high ability to work across teams driving cross-functional.</p></li><li><p>Professional fluency: ensuring professional representability of the HR department through excellent written and verbal communication in both languages English and Arabic. </p></li><li><p>Proficient in MS Office.</p></li><li><p>High analytical skills. </p></li><li><p>Excellent time management skills.</p></li><li><p>Problem-Solving skills: capable of identifying issues and implementing effective solutions to streamline HR processes.</p></li></ul><p></p>
<p><strong>Job Purpose:</strong></p><p> </p><p>In this role, the HR generalist will be responsible for managing various HR functions with a focus on organization development functions (training and development, Performance management, ...etc.), while ensuring compliance with ITIDA by-laws and policies through applying communication strategies to enhance employees’ engagement.</p><p> </p><p><strong>Job Accountabilities:</strong></p><p> </p><ul><li><p>Ensure HR policies and procedures are effectively communicated and adhered to by employees.</p></li><li><p>Ensure accurate and up-to-date employee data in the HR system, including employment status changes, trainings and certificates, and any other employees’ related matter.</p></li><li><p>Generate reports and analyze HR data concerning all the functions to support decision-making and strategic initiatives.</p></li></ul><p> </p><p>Responsible for the following:</p><p> </p><p><strong>HR Operations and Onboarding:</strong></p><p> </p><ul><li><p>Handle HR operational activities, including employee record management, documentation, and compliance.</p></li><li><p>Develop and execute a structured onboarding program for new hires to ensure a smooth assimilation into the organization, and collecting feedback to improve the onboarding process.</p></li><li><p>Conduct orientation sessions, communicate company policies, and facilitate new hire introductions.</p></li><li><p>Coordinate employee offboarding processes, including exit interviews and clearance procedures.</p></li><li><p>Serve as the primary point of contact for HR system-related inquiries and support</p></li></ul><p> </p><p><strong>Employee Relations:</strong></p><p> </p><ul><li><p>Design and update the internal communication plan that ensures conveying all needed messages related to ITIDA objectives, policy changes, or any related matters.</p></li><li><p>Handle employee relations matters including internal announcements, grievances, and disciplinary actions. </p></li><li><p>Manage communication channels ecosystem that include, but not limited to, intranets, newsletters, and direct messaging systems. </p></li></ul><p> </p><p><strong>Training and Development:</strong></p><p> </p><ul><li><p>Develop and implement comprehensive training programs to enhance employee knowledge, skills, and performance.</p></li><li><p>Collaborate with department managers to identify training needs and design customized training modules.</p></li><li><p>Coordinate training sessions, including scheduling, logistics, and participant communication.</p></li><li><p>Evaluate training effectiveness and make recommendations for improvement.</p></li></ul><p> </p><p><strong>Performance Appraisal:</strong></p><p> </p><ul><li><p>Manage the performance appraisal process, including SMART objectives setting, performance reviews, and feedback mechanisms.</p></li><li><p>Analyze performance data and identify areas for strengths and areas for improvement.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education:</strong></p><ul><li><p>Bachelor’s degree in a business administration or any related field English section.</p></li><li><p>HR certificates is a plus.</p></li></ul><p> </p><p><strong>Required Experience:</strong></p><ul><li><p>Minimum 5-8 years of experience in the Human Resources field. </p></li><li><p>Knowledge of the main HR functions (HR operations, Relations, … etc.)</p></li><li><p>Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management.</p></li></ul><p><strong>Required Skills:</strong></p><ul><li><p>Attention to detail and high level of accuracy.</p></li><li><p>Self-motivated, hard worker, with high ability to work across teams driving cross-functional.</p></li><li><p>Professional fluency: ensuring professional representability of the HR department through excellent written and verbal communication in both languages English and Arabic. </p></li><li><p>Proficient in MS Office.</p></li><li><p>High analytical skills. </p></li><li><p>Excellent time management skills.</p></li><li><p>Problem-Solving skills: capable of identifying issues and implementing effective solutions to streamline HR processes.</p></li></ul><p></p>
<p><strong>Job Purpose:</strong></p><p> </p><p>In this role, the HR generalist will be responsible for managing various HR functions with a focus on organization development functions (training and development, Performance management, ...etc.), while ensuring compliance with ITIDA by-laws and policies through applying communication strategies to enhance employees’ engagement.</p><p> </p><p><strong>Job Accountabilities:</strong></p><p> </p><ul><li><p>Ensure HR policies and procedures are effectively communicated and adhered to by employees.</p></li><li><p>Ensure accurate and up-to-date employee data in the HR system, including employment status changes, trainings and certificates, and any other employees’ related matter.</p></li><li><p>Generate reports and analyze HR data concerning all the functions to support decision-making and strategic initiatives.</p></li></ul><p> </p><p>Responsible for the following:</p><p> </p><p><strong>HR Operations and Onboarding:</strong></p><p> </p><ul><li><p>Handle HR operational activities, including employee record management, documentation, and compliance.</p></li><li><p>Develop and execute a structured onboarding program for new hires to ensure a smooth assimilation into the organization, and collecting feedback to improve the onboarding process.</p></li><li><p>Conduct orientation sessions, communicate company policies, and facilitate new hire introductions.</p></li><li><p>Coordinate employee offboarding processes, including exit interviews and clearance procedures.</p></li><li><p>Serve as the primary point of contact for HR system-related inquiries and support</p></li></ul><p> </p><p><strong>Employee Relations:</strong></p><p> </p><ul><li><p>Design and update the internal communication plan that ensures conveying all needed messages related to ITIDA objectives, policy changes, or any related matters.</p></li><li><p>Handle employee relations matters including internal announcements, grievances, and disciplinary actions. </p></li><li><p>Manage communication channels ecosystem that include, but not limited to, intranets, newsletters, and direct messaging systems. </p></li></ul><p> </p><p><strong>Training and Development:</strong></p><p> </p><ul><li><p>Develop and implement comprehensive training programs to enhance employee knowledge, skills, and performance.</p></li><li><p>Collaborate with department managers to identify training needs and design customized training modules.</p></li><li><p>Coordinate training sessions, including scheduling, logistics, and participant communication.</p></li><li><p>Evaluate training effectiveness and make recommendations for improvement.</p></li></ul><p> </p><p><strong>Performance Appraisal:</strong></p><p> </p><ul><li><p>Manage the performance appraisal process, including SMART objectives setting, performance reviews, and feedback mechanisms.</p></li><li><p>Analyze performance data and identify areas for strengths and areas for improvement.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education:</strong></p><ul><li><p>Bachelor’s degree in a business administration or any related field English section.</p></li><li><p>HR certificates is a plus.</p></li></ul><p> </p><p><strong>Required Experience:</strong></p><ul><li><p>Minimum 5-8 years of experience in the Human Resources field. </p></li><li><p>Knowledge of the main HR functions (HR operations, Relations, … etc.)</p></li><li><p>Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management.</p></li></ul><p><strong>Required Skills:</strong></p><ul><li><p>Attention to detail and high level of accuracy.</p></li><li><p>Self-motivated, hard worker, with high ability to work across teams driving cross-functional.</p></li><li><p>Professional fluency: ensuring professional representability of the HR department through excellent written and verbal communication in both languages English and Arabic. </p></li><li><p>Proficient in MS Office.</p></li><li><p>High analytical skills. </p></li><li><p>Excellent time management skills.</p></li><li><p>Problem-Solving skills: capable of identifying issues and implementing effective solutions to streamline HR processes.</p></li></ul><p></p>
<p><strong>Job Overview:</strong> The Quantity Surveying Engineer is responsible for managing all aspects of the cost and financial management of construction and premium fit-out projects. This role involves preparing and analyzing project budgets, accurate cost estimates, and dynamic financial reports to ensure fast-track projects are completed within budget and on time, while strictly maintaining high-end quality standards.</p><p></p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Cost Estimation & Integration:</strong> Prepare accurate and detailed cost estimates for projects, including materials, labor, and overheads, with a specific focus on high-end architectural finishes, custom wood joinery, and MEP installations.</p></li><li><p><strong>Bill of Quantities (BoQ):</strong> Develop and maintain comprehensive bills of quantities for diverse construction and commercial fit-out projects.</p></li><li><p><strong>Tendering & Subcontractor Evaluation:</strong> Assist in preparing tender documentation and evaluating bids. Conduct precise cost comparisons between in-house manufacturing capabilities and external subcontractors/suppliers.</p></li><li><p><strong>Budget Management (Fast-Track):</strong> Monitor project budgets continuously and implement dynamic cost-control measures suited for fast-track project lifecycles to prevent budget overruns.</p></li><li><p><strong>Contract Management:</strong> Review contracts to identify potential risks, scope changes, and ensure financial compliance with project specifications.</p></li><li><p><strong>Value Engineering:</strong> Analyze project designs to identify cost-saving opportunities and alternative material selections without compromising the premium quality, durability, or aesthetic performance of the final finish.</p></li><li><p><strong>Site Visits:</strong> Conduct site visits to assess actual execution progress, verify quantities, and ensure strict adherence to budgets and timelines.</p></li><li><p><strong>Reporting:</strong> Prepare regular financial reports, cash flow forecasts, and dynamic cost tracking for management and stakeholders.</p></li><li><p><strong>Collaboration:</strong> Work closely with project managers, shop drawing engineers, and manufacturing teams to align cost data with execution realities.</p></li><li><p><strong>Dispute Resolution:</strong> Assist in resolving financial disputes with contractors or clients, providing accurate documentation and variation order (VO) analysis as needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Qualifications:</strong></p></li></ul><p></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Quantity Surveying, Civil Engineering, Architectural Engineering, or Construction Management.</p></li><li><p><strong>Experience:</strong> 4-6 years of experience in quantity surveying or cost management, with direct experience in premium fit-outs, commercial spaces, and custom architectural manufacturing (not limited to structural/skeleton works).</p></li><li><p><strong>Technical Skills:</strong> Proficiency in cost estimation software, advanced MS Excel, and familiarity with extracting quantities directly from AutoCAD/Revit. Strong knowledge of current local and imported material market prices.</p></li><li><p><strong>Certifications:</strong> Professional certifications (e.g., MRICS, CIQS) are a plus.</p></li></ul><p></p><p><strong>Key Competencies:</strong></p><p></p><ul><li><p><strong>Analytical Skills:</strong> Strong ability to analyze complex data, prepare highly accurate reports, and make informed financial decisions under pressure.</p></li><li><p><strong>Attention to Detail:</strong> Meticulous in preparing cost estimates and financial documents where minor oversights can heavily impact project profitability.</p></li><li><p><strong>Communication:</strong> Excellent verbal and written communication skills to effectively collaborate with cross-functional technical and management teams.</p></li><li><p><strong>Negotiation Skills:</strong> Assertive and strategic ability to negotiate with suppliers and subcontractors to achieve favorable terms and pricing.</p></li></ul><p><strong>Working Conditions:</strong></p><ul><li><p>The QS Engineer typically works in an office environment but requires regular site visits to gather precise execution information, verify actual quantities on the ground, and monitor progress.</p></li></ul><p></p>
<p>Assist the team in implementing the daily transactions of the corporate clients and coordinating with the various departments of the bank to ensure top quality service and efficient TAT . Account Management Maintain an updated file for all the assigned clients approved facilities, terms & Conditions as well as applied pricing, fees and commissions, ensuring full understanding of the different facility structures. Continuously maintain an updated status of all the required supports for the approved facilities of the assigned accounts. Daily monitor customers positions in light of the approved facilities and review daily balance of all assigned clients and initiate the appropriate transfers/bookings to cover overdrawn accounts based on understanding of the customer s facilities, limits, documentation and supports pertaining to each line. Receive credit referrals from different operational areas/branches and act accordingly by escalating to the proper approving body according to the authority matrix. Issue all required reports, such as O/S Direct & Contingent, FS loan Loss, FCY Tracking, FCY sold, etc . Communicate and coordinate with all relevant departments to ensure the implementation of the clients requirements based on the approved facilities/services. Seek assistance from supervising Manager in case of complex enquiries or problems. And regularly update the supervisor with any deviation and the status of pending transactions Process simple lines restructure memos to accommodate clients requests within their approved facilities Accommodate customers business transactions and information requirements and verify its validity Respond to clients enquiries regarding their facilities, positions & transactions Maintain carefully Bank s and Clients data, documents and forms in an efficient and timely manner, and according to the Bank s SOPs and manuals. Ensure awareness and adherence to the SOPs policies, Bank Code of Conduct, all internal policies and procedures. Establish and maintain effective working relationships with co-workers, supervisors and colleagues bank-wide Policies, Processes and Procedures Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Day- to-day operations Follow the day-to-day operations related to own jobs in the Corporate Banking department to ensure continuity of work Compliance Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies (especially the Credit Policy guide) and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor degree of Commerce, Business Administration, Economics, Accounting, or its equivalent.<br>0- 2 years of experience in banking operations is of added value.<br>Skills<br>Excellent command of English and Arabic languages, a third language is a plus.<br>Excellent Computer Skills<br>Strong communication Skills<br>Self-Motivated<br>Ability to work under pressure<br>Time management skills</p>