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<p>Overview People Experience & Operations Asst Analyst is the on-site HR SPOC for employees. Typically, responsible for managing the day-to-day operations, acting as a first-tier support for all HR related matters on site. Starting from onboarding coordination and throughout the employment duration. The role is the one face to governmental bodies inspectors and hence is accountable to keep and maintain complete/accurate and up to date documents on-site. Being part of the Global People Experience & Operations Team, this role is expected to provide consistent and standard services and achieve high level of employee satisfaction through systems training, process orientation and SLA adherence as measured by global reporting tools. The role is also expected to activate launches and change management tactics of new digital tools and solutions (ex: iCIMS, ServiceNow).</p><p>Responsibilities</p><p>Onboarding & New Hire Integration</p><ul><li>Manage hiring documentation, including physical receipt and collection of required wet signatures.</li><li>Coordinate end-to-end onboarding experience, including site walkthrough and facilitation of business tools/assets handover from relevant departments.</li><li>Follow up with Hiring Managers to ensure completion of onboarding tasks.</li><li>Train new hires on PEP tools and systems to enable smooth integration.</li></ul><p>Systems, Tools & Digital Adoption</p><ul><li>Drive effective utilization of HR systems and tools by:</li><li>Training employees on platforms such as MyServices, iCIMS, MS Teams, Smiles, etc.</li><li>Monitoring systems adoption and partnering with stakeholders to improve usage.</li></ul><p>Compliance, Employee Relations & Governance</p><ul><li>Ensure compliance with internal policies and local regulations by:</li><li>Maintaining legally required documentation and up-to-date health certificates.</li><li>Running periodic audits aligned with government and legal requirements.</li><li>Supporting site government inspections, handling queries, and reporting outcomes to the legal & ER teams.</li><li>Communicating ER, Compliance & Ethics, and Legal outcomes from internal investigations to employees and ensuring proper acknowledgment (wet signature and system capture).</li><li>Supporting communication cascade through available channels and encouraging activities participation.</li></ul><p>Offboarding & Employee Exit Management</p><ul><li>Ensure smooth employee exit processes by tracking and following up on clearance activities through myServices and other relevant systems.</li><li>Coordinate with stakeholders to ensure timely completion of exit requirements and approvals.</li><li>Maintain proper documentation and employee acknowledgements in line with compliance and legal requirements.</li></ul><p>Learning & Development</p><ul><li>Support the learning agenda by:</li><li>Managing logistics for training sessions (venue booking, meeting room readiness, catering).</li><li>Delivering, tracking, and following up on compliance, ethics, and TM-related face-to-face training sessions.</li><li>Monitoring trainings participation and completion rates.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>1-3 years of experience, preferably with HR Operations experience.</li><li>Customer Orientation.</li><li>Technical / Functional Skills & Knowledge of HR Tools and Interfaces.</li><li>Experience or understanding of HR Operations / Shared Services environment.</li><li>Change management and agility.</li><li>Must possess strong influencing skills.</li><li>Demonstrated track record of strong service delivery.</li></ul>
Overview The VMI Analyst ensures efficient inventory management by monitoring, analyzing, and optimizing stock levels at customer or distributor locations. This role involves coordinating data flows, ensuring accuracy, and collaborating with internal stakeholders (Supply Chain, Sales, Logistics, Finance) and external partners to ensure products are available when needed, costs are optimized, and customer service levels are met. Responsibilities Inventory Monitoring & Management Track customer or distributor inventory levels (by SKU), sales velocity, and consumption trends. Use VMI agreements/data sharing to trigger replenishment orders. Identify overstock and stockout risks, implement corrective actions. Maintain Days on Hand (DOH) targets. Coordinates NPD execution for his/her customer (weekly) - minimizes obsoletes and maximizing speed to shelve Order Replenishment & Optimization Create and process replenishment orders, ensuring accuracy in quantities, pricing, delivery schedules. Optimize logistics (e.g. combining shipments, full truckloads) to reduce costs. Manage order changes, cancellations, exceptions. Align closely with the Transportation Team to ensure timely and accurate deliveries. Respond promptly to any transportation issues, ensuring quick problem resolution and client communication. Check Daily and Weekly reports related to orders issues like (open orders, incomplete orders, gtms ) Data Quality & Systems Management Ensure data feed/flows between customer systems, PoS, ERP, and VMI tools are accurate and timely. Identify and correct data errors (discrepancies in inventory, forecasting, order processing). Be a key user / liaison for any tools supporting VMI (systems implementation, data integration, dashboards). Customer Communication & Relationship Management Serve as the primary point of contact for client s concerns. Proactively communicate Out of Stock (OOS) situations to clients in advance and collaborate with the Product Availability Team to resolve them. Host weekly operational meetings with clients and monthly business reviews with stakeholders to provide updates on KPIs, issues, and improvement actions. Maintain strong business relationships with clients and internal Business Units (BUs) to build trust and improve collaboration. Manage and respond to client inquiries via Cisco hotline during assigned shifts. Continuous Improvement Identify root causes of recurrent issues. Implement process improvements, standardization, automation where relevant. Support system rollouts or upgrades related to VMI. Qualifications Skills & Qualifications: Bachelor s degree (Supply Chain / Logistics / Business / Engineering) or equivalent. Experience in supply chain / inventory management, ideally with VMI or similar models in FMCG or consumer goods. Strong analytical skills; ability to work comfortably with large data sets. Good knowledge of forecasting, inventory planning and replenishment techniques. Proficiency with relevant software: Excel (advanced), ERP tools, VMI systems, data dashboards (e.g. BI tools). Strong attention to detail, and ability to work across multiple SKUs, customers, regions. Good communication skills; capable of working with internal teams and external partners. Fluency in English/French (written & spoken). Ability to handle change, ambiguity; proactive mindset.
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<p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for a </em><em><strong>Head of Identity & Access Management (IAM)</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>Every login, every customer authentication, every privileged access request runs through the architecture you design, from a blank page. You're building both sides of identity at once, the customer-facing experience that has to feel invisible and secure at the same time, and the workforce controls that keep the bank's critical infrastructure locked down. Get it right, and identity becomes the thing nobody thinks about because it just works, safely, every time.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Design and build the enterprise IAM and CIAM framework entirely from scratch, defining modern identity lifecycle workflows, authentication standards, and authorization models</li><li>Partner with the Product team to architect secure, high-availability, low-friction consumer authentication experiences, including multi-factor authentication, biometric integration, and passwordless options, balancing rigorous bank security with a seamless digital banking experience</li><li>Implement robust workforce identity controls, Single Sign-On (SSO), Enterprise Directory services, and automated Privileged Access Management (PAM) workflows to protect critical infrastructure and cloud environments</li><li>Partner with cloud security and network engineering to enforce continuous identity verification, least-privilege access, and conditional access policies across cloud-native microservices</li><li>Automate user provisioning, de-provisioning, and role-based access control (RBAC) to eliminate identity sprawl and streamline internal HR-to-IT workflows</li><li>Establish regular access recertification campaigns, audit logging, and reporting mechanisms to satisfy internal reviews and CBE regulatory examinations</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>10+ years of cumulative IT and information security experience, including 4 to 5 years specializing in IAM, CIAM, and PAM architecture and leadership within banking, financial services, or advanced fintech environments</li><li>Hands-on expertise with modern identity protocols (OIDC, OAuth 2.0, SAML), cloud identity providers (e.g., Azure AD/Entra ID, Okta, Ping Identity), and modern CIAM architectures</li><li>Solid understanding of Central Bank of Egypt (CBE) cybersecurity circulars, authentication requirements, and data privacy guidelines</li><li>Professional credentials such as CISSP, Certified Identity and Access Manager (CIAM), or vendor-specific expert certifications are strongly preferred</li><li>A builder mindset, thriving in a fast-paced, from-scratch environment, able to balance extreme security rigor for financial data with rapid, agile product delivery</li><li>Excellent cross-functional collaboration skills, bridging product engineering, security operations, and executive stakeholders</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather architect identity from first principles than patch together an inherited mess of directories and permissions</li><li>You believe a login should feel effortless to the customer and be uncompromising underneath</li><li>You treat least-privilege access as a default, not an exception you get to when there's time</li><li>You can translate an identity architecture decision into something both a regulator and a product team understand</li><li>You want to build the layer that every other system in the bank ultimately trusts</li></ul> </div>
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<p>Overview The VMI Analyst ensures efficient inventory management by monitoring, analyzing, and optimizing stock levels at customer or distributor locations. This role involves coordinating data flows, ensuring accuracy, and collaborating with internal stakeholders (Supply Chain, Sales, Logistics, Finance) and external partners to ensure products are available when needed, costs are optimized, and customer service levels are met. Responsibilities Inventory Monitoring & Management Track customer or distributor inventory levels (by SKU), sales velocity, and consumption trends. Use VMI agreements/data sharing to trigger replenishment orders. Identify overstock and stockout risks, implement corrective actions. Maintain Days on Hand (DOH) targets. Coordinates NPD execution for his/her customer (weekly) - minimizes obsoletes and maximizing speed to shelve Order Replenishment & Optimization Create and process replenishment orders, ensuring accuracy in quantities, pricing, delivery schedules. Optimize logistics (e.g. combining shipments, full truckloads) to reduce costs. Manage order changes, cancellations, exceptions. Align closely with the Transportation Team to ensure timely and accurate deliveries. Respond promptly to any transportation issues, ensuring quick problem resolution and client communication. Check Daily and Weekly reports related to orders issues like (open orders, incomplete orders, gtms…) Data Quality & Systems Management Ensure data feed/flows between customer systems, PoS, ERP, and VMI tools are accurate and timely. Identify and correct data errors (discrepancies in inventory, forecasting, order processing). Be a key user / liaison for any tools supporting VMI (systems implementation, data integration, dashboards). Customer Communication & Relationship Management Serve as the primary point of contact for client’s concerns. Proactively communicate Out of Stock (OOS) situations to clients in advance and collaborate with the Product Availability Team to resolve them. Host weekly operational meetings with clients and monthly business reviews with stakeholders to provide updates on KPIs, issues, and improvement actions. Maintain strong business relationships with clients and internal Business Units (BUs) to build trust and improve collaboration. Manage and respond to client inquiries via Cisco hotline during assigned shifts. Continuous Improvement Identify root causes of recurrent issues. Implement process improvements, standardization, automation where relevant. Support system rollouts or upgrades related to VMI. Qualifications Bachelor’s degree (Supply Chain / Logistics / Business / Engineering) or equivalent. Experience in supply chain / inventory management, ideally with VMI or similar models in FMCG or consumer goods. Strong analytical skills; ability to work comfortably with large data sets. Good knowledge of forecasting, inventory planning and replenishment techniques. Proficiency with relevant software: Excel (advanced), ERP tools, VMI systems, data dashboards (e.g. BI tools). Strong attention to detail, and ability to work across multiple SKUs, customers, regions. Good communication skills; capable of working with internal teams and external partners. Fluency in English/French (written & spoken). Ability to handle change, ambiguity; proactive mindset.</p> </div>
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<span>Envision Employment Solutions is currently looking for a Head of Identity & Access Management (IAM) for one of our partners, a leading Digital Bank!<br> THE ROLE Every login, every customer authentication, every privileged access request runs through the architecture you design, from a blank page.<br> You're building both sides of identity at once, the customer-facing experience that has to feel invisible and secure at the same time, and the workforce controls that keep the bank's critical infrastructure locked down.<br> Get it right, and identity becomes the thing nobody thinks about because it just works, safely, every time.<br> WHAT YOU’LL DO Design and build the enterprise IAM and CIAM framework entirely from scratch, defining modern identity lifecycle workflows, authentication standards, and authorization models Partner with the Product team to architect secure, high-availability, low-friction consumer authentication experiences, including multi-factor authentication, biometric integration, and passwordless options, balancing rigorous bank security with a seamless digital banking experience Implement robust workforce identity controls, Single Sign-On (SSO), Enterprise Directory services, and automated Privileged Access Management (PAM) workflows to protect critical infrastructure and cloud environments Partner with cloud security and network engineering to enforce continuous identity verification, least-privilege access, and conditional access policies across cloud-native microservices Automate user provisioning, de-provisioning, and role-based access control (RBAC) to eliminate identity sprawl and streamline internal HR-to-IT workflows Establish regular access recertification campaigns, audit logging, and reporting mechanisms to satisfy internal reviews and CBE regulatory examinations WHAT WE’RE LOOKING FOR 10+ years of cumulative IT and information security experience, including 4 to 5 years specializing in IAM, CIAM, and PAM architecture and leadership within banking, financial services, or advanced fintech environments Hands-on expertise with modern identity protocols (OIDC, OAuth 2.<br>0, SAML), cloud identity providers (e.<br>g., Azure AD/Entra ID, Okta, Ping Identity), and modern CIAM architectures Solid understanding of Central Bank of Egypt (CBE) cybersecurity circulars, authentication requirements, and data privacy guidelines Professional credentials such as CISSP, Certified Identity and Access Manager (CIAM), or vendor-specific expert certifications are strongly preferred A builder mindset, thriving in a fast-paced, from-scratch environment, able to balance extreme security rigor for financial data with rapid, agile product delivery Excellent cross-functional collaboration skills, bridging product engineering, security operations, and executive stakeholders YOU’LL THRIVE HERE IF YOU You'd rather architect identity from first principles than patch together an inherited mess of directories and permissions You believe a login should feel effortless to the customer and be uncompromising underneath You treat least-privilege access as a default, not an exception you get to when there's time You can translate an identity architecture decision into something both a regulator and a product team understand You want to build the layer that every other system in the bank ultimately trusts</span> </div>
<p>We are seeking a highly organized, proactive, and detail-oriented <strong>Senior Admin</strong> to join our dynamic team in Cairo. This is not a routine clerical role as a senior member of our operations team, you will be the backbone of our daily office functions, leading administrative strategy, streamlining processes, and supporting executives with high-level coordination. If you thrive in a fast-paced environment, possess exceptional problem-solving skills, and take pride in creating order out of chaos, we want to hear from you.</p><p><strong>Role Overview</strong></p><p>As the Senior Admin, you will own the administrative framework of our Cairo office. You will manage complex calendars, coordinate cross-departmental communications, oversee office facilities, and provide direct support to senior leadership. Your work will directly impact productivity and employee experience, ensuring that every operational detail runs smoothly and efficiently. This is a full-time, on-site position based in Cairo, with compensation offered in USD.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Executive Support</strong>: Manage and prioritize calendars for senior managers, scheduling meetings, appointments, and travel arrangements (domestic and international), including visa coordination and itinerary planning.</li><li><strong>Office Operations</strong>: Oversee daily office activities, including vendor management, supply pcorrespondence. Maintain confidential files and records with utmost discretion.</li><li><strong>Event Coordination</strong>: Plan and execute internal events, team-building activities, and leadership off-sites, handling logistics from venue booking to catering.</li><li><strong>Budget Assistance</strong>: Track administrative expenses, process invoices, and assist with monthly budget reporting for the operations department.</li><li><strong>Team Leadership</strong>: Guide and mentor junior administrative staff, assigning tasks and ensuring quality, timely delivery of work.</li><li><strong>Stakeholder Liaison</strong>: Act as the primary point of contact for visitors, clients, and external partners, representing the company with professionalism.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Experience</strong>: Minimum of 6 8 years of progressive administrative experience, with at least 2 years in a senior or lead administrative role. Experience supporting C-level executives is strongly preferred.</li><li><strong>Education</strong>: Bachelor s degree in Business Administration, Management, or a related field. Equivalent professional experience will be considered.</li><li><strong>Organizational Skills</strong>: Proven ability to manage multiple priorities, meet tight deadlines, and adapt to changing circumstances without losing attention to detail.</li><li><strong>Technical Proficiency</strong>: Advanced skills in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and familiarity with virtual communication tools (Zoom, Teams). Experience with project management software (e.g., Trello, Asana) is a plus.</li><li><strong>Communication</strong>: Excellent written and verbal communication skills in both English and Arabic. Ability to interact confidently with all levels of staff and external contacts.</li><li><strong>Problem-Solving</strong>: Proactive mindset with a knack for anticipating needs and resolving issues before they escalate. Demonstrated resourcefulness and initiative.</li><li><strong>Discretion</strong>: High level of integrity and ability to handle sensitive and confidential information with complete professionalism.</li><li><strong>Location & Eligibility</strong>: Must be based in or willing to relocate to Cairo, Egypt. Eligibility to work full-time in Egypt is required.</li></ul>
<p><strong>About the Role</strong></p><ul><li><p>We are looking for a Senior AI & Software Engineer to join the development of a sophisticated AI-native software platform.</p></li><li><p>This is a highly hands-on technical role for an experienced engineer who can contribute across AI architecture, back-end engineering, system design, performance, reliability, and production delivery.</p></li><li><p>The successful candidate will work closely with senior leadership and the engineering team, taking ownership of complex technical challenges and contributing to architectural and technology decisions.</p></li><li><p>We are looking for someone capable of independently assessing existing approaches, identifying opportunities for improvement, and designing and implementing robust, scalable solutions.</p></li></ul><p><strong>Key Responsibilities</strong></p><ul><li><p>Design and develop production-grade LLM and AI-powered systems</p></li><li><p>Build and optimize RAG and advanced retrieval architectures</p></li><li><p>Work with embeddings, reranking, vector search, knowledge graphs, and GraphRAG</p></li><li><p>Design agentic and multi-step AI workflows</p></li><li><p>Develop AI evaluation, benchmarking, and quality-measurement frameworks</p></li><li><p>Design scalable backend services and APIs</p></li><li><p>Optimize PostgreSQL and data-intensive applications</p></li><li><p>Build asynchronous and event-driven systems</p></li><li><p>Improve system performance, reliability, observability, and scalability</p></li><li><p>Establish strong automated testing and end-to-end validation practices</p></li><li><p>Review existing architecture and recommend technical improvements</p></li><li><p>Maintain high standards for code quality, architecture, documentation, and engineering practices</p></li><li><p>Work effectively with modern AI-assisted development tools</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Required Experience</strong></p><ul><li><p>5+ years of professional software engineering experience, or equivalent demonstrated expertise</p></li><li><p>Strong hands-on experience building production AI/LLM applications</p></li><li><p>Strong understanding of RAG, embeddings, retrieval, reranking, and AI evaluation</p></li><li><p>Excellent Python and/or TypeScript/Node.js development skills</p></li><li><p>Strong backend architecture and API design experience</p></li><li><p>Strong PostgreSQL and data-modeling knowledge</p></li><li><p>Experience designing scalable and maintainable production systems</p></li><li><p>Experience with Docker, Git/GitHub, CI/CD, and cloud environments</p></li><li><p>Strong understanding of automated testing, observability, debugging, and performance optimization</p></li><li><p>Experience working with modern AI coding tools and development agents</p></li></ul><p><strong>Preferred Experience</strong></p><ul><li><p>Azure</p></li></ul><ul><li><p>GraphRAG and knowledge graphs</p></li></ul><ul><li><p>Temporal or similar workflow systems</p></li></ul><ul><li><p>Redis</p></li></ul><ul><li><p>React / Next.js</p></li></ul><ul><li><p>Distributed and event-driven architectures</p></li></ul><p><strong>Communication</strong></p><ul><li><p>Excellent spoken and written English is essential for this position.</p></li><li><p>The successful candidate must be comfortable communicating complex technical concepts clearly in English, participating in technical discussions and architecture reviews, documenting technical decisions, and collaborating directly with international team members and stakeholders.</p></li></ul><p><strong>What We Are Looking For:</strong></p><ul><li><p>Demonstrates strong technical judgment and architectural thinking</p></li><li><p>akes ownership of complex problems from investigation through production</p></li><li><p>Proactively identifies opportunities to improve existing systems</p></li><li><p>Prioritizes maintainable engineering over short-term workarounds</p></li><li><p>Applies rigorous engineering practices to AI development</p></li><li><p>Measures and evaluates AI system quality systematically</p></li><li><p>Can operate independently while collaborating effectively with a broader team</p></li><li><p>Is comfortable challenging technical assumptions through evidence and experimentation</p></li><li><p>Maintains high standards for production code and system design</p></li><li><p>Remains highly hands-on technically</p></li></ul><p></p>
<p>Leads and oversees the planning, design, and execution of multiple real estate development projects, ensuring delivery on schedule, within budget, and to the highest quality standards, while aligning with the company’s strategic vision.</p><p></p><p><strong><u>Key Accountabilities:</u></strong></p><p><strong>Strategic Planning & Feasibility</strong></p><p></p><p>· Lead feasibility studies, market analysis, and financial modeling for potential developments.</p><p>· Define project scope, objectives, timelines, and budgets.</p><p>· Align project goals with the company’s business strategy and investor expectations.</p><p><strong>Project Leadership</strong></p><p>· Oversee the end-to-end project lifecycle from concept through handover.</p><p>· Manage multiple projects simultaneously, prioritizing resources effectively.</p><p>· Ensure compliance with building codes, zoning laws, and environmental regulations.</p><p><strong>Design & Technical Oversight</strong></p><p>· Direct architects, engineers, and consultants deliver high-quality, cost-effective designs.</p><p>· Approve design concepts, master plans, and technical submissions.</p><p>· Lead value engineering initiatives without compromising quality.</p><p><strong>Stakeholder & Client Management</strong></p><p>· Maintain strong relationships with investors, clients, and partners.</p><p>· Act as the main point of contact for government bodies, regulators, and key suppliers.</p><p>· Lead negotiations with contractors, consultants, and vendors.</p><p><strong>Risk & Financial Management</strong></p><p>· Monitor project costs, contracts, and timelines, implementing corrective measures when necessary.</p><p>· Identify, assess, and mitigate project risks.</p><p>· Prepare financial and progress reports for senior management and stakeholders<strong>.</strong></p><p><strong>Team Leadership</strong></p><p>· Mentor and guide junior development managers, engineers, and coordinators.</p><p>· Foster a collaborative environment between development, design, and construction teams.</p><p> </p><p><strong>Requirements</strong></p><p>· Bachelor’s degree in civil engineering, architecture, construction management.</p><p>· 10+ years of experience in real estate development, including large-scale residential or commercial projects.</p><p>· Strong knowledge of construction methods, building codes, and project management principles.</p><p>· Excellent coordination and communication skills.</p><p>· Proficiency in AutoCAD, Revit, MS Project, and related software.</p><p>Problem-solving mindset with ability to manage multiple priorities.</p>
<p>The Quality Assurance Group Lead combines advanced quality assurance expertise with people management, mentoring, and quality control ensuring the consistency, accuracy, and effectiveness of quality evaluations within an assigned region, workflow, or operational scope.</p><p><strong>Team Leadership & People Management</strong></p><ul><li>Lead a team of 5 7 QA Specialists within the assigned scope.</li><li>Distribute and prioritize workload across the team.</li><li>Coach, mentor, and develop QA Specialist competencies.</li><li>Monitor individual and team performance against quality KPIs.</li><li>Conduct regular 1:1s, team meetings, and performance reviews.</li></ul><p><strong>Quality Assurance & Monitoring</strong></p><ul><li>Conduct quality audits and second-level reviews of QA Specialist evaluations.</li><li>Ensure consistent application of quality governance frameworks and evaluation standards.</li><li>Act as the escalation point for complex quality-related questions and methodology disputes.</li><li>Lead calibration sessions to align monitoring results across the team.</li><li>Resolve disagreements related to monitoring results or evaluation methodology.</li></ul><p><strong>Operational Excellence & Process Improvement</strong></p><ul><li>Identify trends, recurring mistakes, and systemic quality issues within the assigned scope.</li><li>Prepare quality insights, summaries, and action plans for stakeholders.</li><li>Support the implementation of new QA methodologies, monitoring scenarios, and process updates.</li><li>Participate in QA automation and process-improvement initiatives.</li><li>Provide data-driven recommendations to QA management based on monitoring results.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Coordinate corrective actions with Operations for performance improvement.</li><li>Partner with Training to identify coaching priorities and training needs.</li><li>Collaborate with Content Management on knowledge gaps and content improvements.</li><li>Escalate unclear or inconsistent policies to the Policy team.</li><li>Share quality insights with Automation/Product teams for process optimization.</li><li>Support Analytics with reporting and analysis of quality performance data.</li></ul><p><strong>Stakeholder Communication</strong></p><ul><li>Deliver regular updates on quality performance within the assigned scope.</li><li>Present quality insights, trends, recurring issues, and improvement recommendations.</li><li>Support the QA Manager with KPI reporting and operational planning.</li><li>Coordinate with BPO partner teams within the assigned scope where applicable.</li></ul><p><strong>Regional & Scope Ownership</strong></p><ul><li>Monitor quality KPIs for the assigned region, workflow, or operational scope.</li><li>Ensure consistent application of standardized QA methodologies and evaluation criteria.</li><li>Support quality consistency across internal and outsourced operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of experience in Customer Support, Quality Assurance, or Operational Excellence.</li><li>Proven experience in quality monitoring, evaluations, and calibration processes.</li><li>Experience coaching, mentoring, or formally coordinating the work of others.</li><li>Experience working in multi-team or multi-vendor (BPO) environments preferred.</li><li>Strong knowledge of quality frameworks, monitoring methodologies, and calibration standards.</li><li>Excellent analytical skills with the ability to identify trends and systemic patterns.</li><li>Strong written and verbal communication skills; ability to present findings clearly.</li><li>Demonstrated ability to collaborate across functions and levels of the organisation.</li><li>Proficiency with QA platforms, dashboards, reporting tools, and performance analytics systems.</li><li>Ability to manage competing priorities and work effectively in a fast-paced environment.</li><li>Experience in a formal people-management or team-lead capacity.</li><li>Familiarity with QA automation tools and process optimization frameworks.</li><li>Background in ride-hailing, delivery, or marketplace operations.</li></ul>
<p>The AI Solution Delivery team is expanding its capabilities in NLP to build production-grade AI products. We are looking for a Senior Data Scientist to architect, build and deploy complex models for automating customer support operations. You will be responsible for selecting the right technical approaches and ensuring the scalability of our solutions. A proven track record in applying advanced NLP techniques to real-world problems is required.</p><p>Lead the entire machine learning model lifecycle, from initial research and hypothesis testing to production deployment and maintenance</p><p>Translate complex business goals into well defined data science problems and quantifiable metrics</p><p>Design and develop robust, scalable machine learning systems from scratch, including data analysis, annotation, and processing pipelines</p><p>Contribute to the overall system architecture and integrate ML models with existing backend services and infrastructure</p><p>Monitor and maintain deployed models, proactively identifying and addressing issues like concept drift to ensure consistent performance</p><p>Support the development and growth of other team members through mentorship and participation in onboarding programs</p><p>Drive continuous improvement by automating repetitive tasks and proposing innovative solutions that lead to significant business impact</p><p>Communicate complex technical concepts and findings clearly and concisely to both technical and non technical stakeholders</p><p>Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.</p><p>Develop your professional skills with access to mentoring, career consulting, and learning programs.</p><p>Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.</p><p>Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.</p><p>Work alongside people who take initiative, speak openly, and challenge themselves to grow.</p><p>Improve your language skills through co-financed courses and internal speaking clubs.</p><p>Final benefits may vary depending on the location.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 years of professional experience in a data science or machine learning role with deep focus on NLP.</li><li>Previous software engineering experience is preferrable.</li><li>An academic background in a quantitative field such as Computer Science, Mathematics, or a related discipline will be a plus</li><li>Expert level proficiency in Python and its core data science libraries (e.g., Pandas, NumPy, Scikit learn).</li><li>Deep expertise in classic machine learning and deep learning techniques, with a strong understanding of advanced mathematics relevant to these fields.</li><li>Experience with ML system design and MLOps practices for building, testing, deploying, and monitoring models in a production environment.</li><li>Proven experience with event systems, deployment environments, and maintaining production services.</li><li>Familiarity with technologies for streaming, batch, and async data processing.</li><li>Strong understanding of software system design principles and the ability to contribute to architectural discussions.</li><li>Experience in experimental design to validate hypotheses and measure the effectiveness of solutions.</li><li>A solid grasp of security, risk, and control concepts in a production environment.</li></ul>
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AI Product OwnerRole Overview<p>We are looking for a strategic and technically minded AI Product Owner to lead the vision, roadmap, and execution of AI-powered features within our SaaS platform.</p><br><p>You will bridge the gap between business objectives, customer needs, and data science and machine learning engineering teams. Your mission is to deliver intelligent, scalable features that create meaningful user value and drive business growth.</p><br>Key Responsibilities1. Product Strategy and Roadmap<p>Define and maintain the AI product roadmap in alignment with company OKRs, market trends, and customer feedback.</p><br><p>Prioritize features that use machine learning, natural language processing, recommendation systems, and generative AI to solve real user problems.</p><br>2. Backlog Management<p>Write clear, actionable user stories and acceptance criteria for AI-powered features.</p><br><p>Balance short-term delivery priorities with long-term research and experimentation.</p><br><p>Support activities such as model A/B testing, prompt engineering, and iterative performance improvements.</p><br>3. Cross-Functional Collaboration<p>Act as the primary liaison between engineering, data science, design, marketing, and customer success teams.</p><br><p>Translate technical model-performance metrics—such as accuracy, latency, and drift—into clear business-impact statements for stakeholders.</p><br>4. Data-Driven Decision-Making<p>Define measurable success metrics for AI features, including conversion lift, user engagement, and automation rates.</p><br><p>Use product analytics and model-evaluation results to improve existing features and prioritize future enhancements.</p><br>5. AI Ethics and Governance<p>Ensure AI features are fair, transparent, and compliant with applicable data privacy regulations, including GDPR and CCPA.</p><br><p>Champion responsible AI practices throughout the product lifecycle.</p><br>6. Customer and Market Insights<p>Conduct customer research, competitive analysis, and industry-trend monitoring to identify new AI opportunities.</p><br><p>Partner with customer success teams to validate hypotheses through prototypes, proofs of concept, and MVPs.</p><br>7. Release and Lifecycle Management<p>Coordinate beta programs, feature flags, and gradual rollouts for AI models.</p><br><p>Monitor post-launch performance and manage continuous model retraining, optimization, or fine-tuning cycles.</p><br>Required Qualifications<p>At least three years of product ownership or product management experience within a SaaS company.</p><br><p>Proven experience owning AI or machine learning features, such as recommendation engines, intelligent search, chatbots, or predictive analytics.</p><br><p>Strong understanding of the machine learning lifecycle, model inference, and evaluation metrics such as precision, recall, AUC, and RMSE.</p><br><p>Understanding of the trade-offs between model accuracy, performance, and latency.</p><br><p>Ability to write technical user stories and communicate effectively with data scientists and engineers.</p><br><p>Strong analytical skills, with experience using SQL, product analytics tools such as Amplitude or Mixpanel, and A/B testing frameworks.</p><br><p>Excellent stakeholder-management, communication, and presentation skills.</p><br>Nice-to-Have Qualifications<p>Bachelor’s or master’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field.</p><br><p>Experience with generative AI, large language models, RAG, prompt engineering, and vector databases.</p><br><p>Familiarity with Agile and Scrum methodologies.</p><br><p>Experience using Jira, Confluence, or similar product-management tools.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Employee Relations Officer facilitates positive relationships between employees and the organization, ensuring a productive and harmonious work environment. They are responsible for implementing and enforcing employee policies and procedures, addressing grievances and conflicts, and promoting employee engagement and morale. Additionally, Employee Relations Officers play a key role in providing guidance and support to both employees and management on matters related to employment laws, regulations, and Company policies. They also participate in the development and implementation of programs and initiatives aimed at improving employee satisfaction and retention. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Promote customer-centric services, fair and transparent people practices.</p><br>
<p>Contribute with ideas for a smoother and efficient day-to-day operation.</p><br>
<p>Comply with our Attendance protocols.</p><br>
<p>Ensure adequate support is provided to the employees on all their queries.</p><br>
<p>Prepare employee files and ensure all employee related documents throughout their lifecycle are filed.</p><br>
<p>Keep up to date with policy changes.</p><br>
<p>Administers the HR Services in a precise and timely manner; and ensures a high-quality standard is applied to all transactions.</p><br>
<p>Execute transactions related to Onboarding, Offboarding, Leave approvals, Ticketing, Medical insurance, Reimbursements, Personal information updates, Generate business letters, Respond to ASK HR queries</p><br>
<p>Ensure compliance with all relevant HSEandE and QM policies, procedures, and controls across the department to guarantee self and Team safety, legislative compliance, delivery of high-quality service standards and a responsible environmental attitude</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficient knowledge of labor laws, regulations, and best practices in employee relations is essential for navigating complex employment issues and ensuring compliance.</p><br>
<p>Strong communication and interpersonal skills are necessary for effectively mediating conflicts, conducting investigations, and providing guidance to employees and managers.</p><br>
<p>Analytical skills are valuable for assessing employee feedback, identifying trends, and making data-driven recommendations for improving employee relations.</p><br>
<p>Empathy and emotional intelligence are important qualities for understanding the needs and concerns of employees and building trust and rapport.</p><br>
<p>Experience in conflict resolution, negotiation, and mediation enhances the ability to address and resolve employee grievances and disputes in a fair and equitable manner.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Employee Experence and Design Thinking L2<br>Data Driven L2<br>SAP ERP Human Resources L2<br>People Advocacy L2<br>Agility<br>Digital Integration L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Commerce or Business Administration<br><br><br><br>
</div>
<p>We are hiring on behalf of a large multinational organisation investing in its enterprise CRM platform in Egypt. The role sits within a digital customer and consumer team and owns the end-to-end design of the Dynamics 365 CRM landscape. It suits an architect who wants to shape long-term platform direction, not just deliver individual features, in a mature enterprise environment.</p><br><p><strong>What the Role Involves</strong></p><p>You will design end-to-end solutions across the functional and technical layers of a D365 CRM platform, keeping it stable, performant, and compliant with enterprise architecture principles. Working closely with product teams, business partners, and the wider architecture community, you will translate requirements into high-level design, guide the roadmap, and make sure the platform integrates cleanly with cloud and backend systems.</p><br><p>Day to day, you will:</p><br><ul><li><p>Capture requirements with product and business teams and turn them into high-level solution design, flagging prerequisites, risks, and performance impact.</p></li><li><p>Create and maintain solution design for D365 customer engagement apps on the Power Platform, including mobile-first features.</p></li><li><p>Design supporting web applications using HTML, CSS, JavaScript, Angular, React, and Node.js.</p></li><li><p>Document architecture using TOGAF principles and Azure DevOps Wiki.</p></li><li><p>Ensure clean integration with cloud solutions and SAP ERP backends, working with integration and ops teams.</p></li><li><p>Partner with the platform architect on performance improvements and new functionality.</p></li><li><p>Contribute to RFI and RFP assessments with technical analysis and recommendations.</p></li><li><p>Champion SAFe Agile, CI/CD, and DevSecOps across the product lifecycle.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong>What We Are Looking For</strong></p><ul><li><p>University degree in Computer Science or equivalent.</p></li><li><p>5+ years as a Senior Developer, Solution Architect, or Business Analyst across Microsoft D365 Sales, Customer Service, or Field Service, in B2B or B2C. FMCG background is a plus.</p></li><li><p>Architecture experience using SOA patterns and the TOGAF framework or similar.</p></li><li><p>Hands-on D365 CRM, with integration to SAP ERP or similar.</p></li><li><p>Strong web development skills: HTML, CSS, JavaScript, Angular, React, Node.js.</p></li><li><p>Solid grounding in .NET and C#, custom PCF development, advanced SQL, and Azure services (Data Factory, Functions, Service Bus, Event Hub, Application Insights).</p></li><li><p>Experience with hybrid hosting models (on-premise and cloud: Azure, AWS) across IaaS, PaaS, and SaaS.</p></li><li><p>Azure DevOps CI/CD pipelines (ALM), unit and load testing (Playwright, JMeter).</p></li><li><p>Strong Agile delivery experience; SAFe is an advantage.</p></li><li><p>Cloud or D365 architecture certifications well regarded. English proficiency essential.</p></li></ul><br><p><strong>Compensation and Benefits</strong></p><ul><li><p>Monthly gross salary: EGP 114,500 to 125,000, plus a 15% annual bonus and 13th and 14th month salary.</p></li><li><p>Car allowance, family medical cover, life insurance, and a company mobile SIM and device.</p></li></ul><br><p><strong>Location</strong></p><ul><li><p>Cairo or Giza based.</p></li></ul><br><p><strong><em>We review every application carefully. Due to volume, only shortlisted candidates will be contacted, but your profile may be considered for future roles.</em></strong></p>
<p>We are seeking a motivated Mechanical BIM Coordinator / Modeler to support the development and coordination of mechanical engineering BIM models across various building projects. The candidate will work closely with multidisciplinary teams to ensure accurate and coordinated project delivery.</p><p>Your role</p><ul><li>Create, update, and maintain Mechanical BIM models using Autodesk Revit.</li><li>Model and coordinate HVAC, Plumbing, Drainage, Fire Fighting, and other mechanical building services systems.</li><li>Collaborate with architectural, structural, electrical, and other project stakeholders to ensure model integration.</li><li>Conduct clash detection, troubleshooting, and coordination using Autodesk Navisworks.</li><li>Assist engineering teams in producing coordinated drawings and project deliverables.</li><li>Participate in BIM coordination meetings and contribute to technical discussions.</li><li>Ensure compliance with project BIM standards, company procedures, and client requirements.</li><li>Support BIM model audits, quality checks, and validation activities.</li><li>Generate schedules, quantities, and model-based reports when required.</li><li>Contribute to the development and maintenance of BIM templates, families, and standards.</li></ul><p>About you</p><ul><li>Bachelor's Degree in Mechanical Engineering.</li><li>4 6 years of experience in Mechanical BIM Modeling and Coordination.</li><li>Strong proficiency in Autodesk Revit MEP and Navisworks.</li><li>Experience in HVAC, Plumbing, Drainage, and Fire Fighting systems modeling.</li><li>Good understanding of multidisciplinary coordination and clash management.</li><li>Familiarity with BIM standards, BIM Execution Plans (BEP), LOD requirements, and model management procedures.</li><li>Experience with Autodesk Construction Cloud (ACC) or BIM 360 is preferred.</li><li>Strong problem-solving, communication, and coordination skills.</li><li>Experience working on large-scale building projects is an advantage.</li></ul><p>Preferred Requirement</p><ul><li>Experience with international design consultants/contractors and multidisciplinary design environments.</li><li>Knowledge of AutoCAD, Dynamo, ACC/BIM 360, and IFC workflows.</li><li>Familiarity with international BIM standards (ISO 19650).</li><li>Experience supporting projects through detailed design and construction stages.</li><li>Ability to work independently while coordinating effectively within a BIM team.</li></ul><p>Rewards & benefits</p><p>Explore the rewards and benefits that help you thrive at every stage of your life and your career. This includes:</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Mechanical Engineering.</li><li>4 6 years of experience in Mechanical BIM Modeling and Coordination.</li><li>Strong proficiency in Autodesk Revit MEP and Navisworks.</li><li>Experience in HVAC, Plumbing, Drainage, and Fire Fighting systems modeling.</li><li>Good understanding of multidisciplinary coordination and clash management.</li><li>Familiarity with BIM standards, BIM Execution Plans (BEP), LOD requirements, and model management procedures.</li><li>Experience with Autodesk Construction Cloud (ACC) or BIM 360 is preferred.</li><li>Strong problem-solving, communication, and coordination skills.</li><li>Experience working on large-scale building projects is an advantage.</li><li>Experience with international design consultants/contractors and multidisciplinary design environments.</li><li>Knowledge of AutoCAD, Dynamo, ACC/BIM 360, and IFC workflows.</li><li>Familiarity with international BIM standards (ISO 19650).</li><li>Experience supporting projects through detailed design and construction stages.</li><li>Ability to work independently while coordinating effectively within a BIM team.</li></ul>
<p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<p> </p> <p> </p> <p>-The ability to supervise the day to day operation of the laundry and dry cleaning sections.</p> <p>-The ability to check the quality of processed laundry and dry cleaning work to ensure optimum quality</p> <p> of work.</p> <p>-The ability to be responsible for rotating staff within all sections of the laundry for cross-exposure to</p> <p> cover all jobs.</p> <p>-The ability to be responsible for the training of the new employees.</p> <p>-The ability to be responsible for on going on the job training within the department .</p> <p>-The ability to capable of doing the work of any worker within the department in case of shorts or</p> <p>Busy periods.</p> <p>-The ability to record the daily linen production reports for the laundry Manager for the monthly</p> <p>Production report.</p> <p>-The ability to follow up and assist employees vacation requests.</p> <p>-The ability to maintain an adequate stock of chemicals for the laundry operation.</p> <p>-The ability to transfer personnel from one section to another and when needed.</p> <p>-The ability to handle telephone calls professionally and courteously with a helpful attitude to the guest</p> <p>And follow up on employees.</p> <p>-The ability to assist in the pick up and delivery of guest clothing (mostly on the PM shift).</p> <p>-The ability to respond properly to any hotel emergency or safety situation.</p> <p> </p> <p> </p> <p> </p> <p> </p>
<p>Designs, builds, and operates production-grade Java microservices on Spring Boot. Owns the full delivery lifecycle: API design, data modelling, messaging, observability, CI/CD, and on-call support. Collaborates closely with Product, QA, and SRE teams to deliver reliable, scalable services. Provides architectural guidance, makes key technical decisions, and mentors other developers. The role involves ensuring best practices, optimizing performance, and aligning technical solutions with business goals while building secure, high-performing distributed systems.</p> <p> </p> <p> <strong>Role and Responsibilities :</strong> </p> <ul> <li>Design and implement high-performance, scalable microservices using Java 17+ and Spring Boot</li> <li>Own end-to-end API design including versioning, idempotency, error contracts, and OpenAPI specifications</li> <li>Architect microservices following bounded contexts, saga patterns, and proper service decomposition</li> <li>Enforce security best practices including OAuth2, JWT, secure coding, and vulnerability remediation</li> <li>Integrate and manage event-driven systems using Apache Kafka</li> <li>Optimize application performance through JVM tuning, caching strategies, profiling, and latency reduction</li> <li>Optimize database/SQL performance through indexing strategies, query tuning, and EXPLAIN plan analysis</li> <li>Manage and optimize scalable distributed systems in the cloud (AWS)</li> <li>Design and implement serverless solutions (AWS Lambda, API Gateway, Step Functions)</li> <li>Utilize scripting languages (Python, Node.js) for tooling, automation, and auxiliary services</li> <li>Participate in on-call rotations and production incident resolution</li> <li>Conduct code reviews and mentor less-experienced engineers</li> <li>Communicate regularly with the engineering manager, QA teams, and other developers regarding progress on the technology roadmap</li> <li>Leverage AI-assisted development tools to accelerate coding, debugging, testing, and documentation workflows</li> <li>Drive automation using AI across the software lifecycle design, development, testing, support, log analysis, and ticket summarization</li> <li>Produce quality code, raising the bar for team performance and speed</li> <li>Write code and tests, build prototypes, resolve issues, and profile and analyze bottlenecks</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>At least 5+ years of professional experience building backend services in Java</li> <li>Proven track record designing and operating production microservices at scale</li> <li>Experience with distributed systems, eventual consistency, and fault tolerance</li> <li>Experience with Agile/Scrum practices (sprint planning, estimation, retrospectives)</li> <li>Advanced proficiency in Java 17+ with modern features (records, sealed types, streams, var)</li> <li>Expert-level Spring Boot knowledge (auto-configuration, profiles, configuration properties)</li> <li>Advanced REST API design skills (versioning, idempotency, error contracts, HATEOAS)</li> <li>Strong microservices architecture experience (bounded contexts, sagas, decomposition)</li> <li>Advanced security expertise (OAuth2, JWT, OWASP, secure coding, vulnerability management)</li> <li>Solid understanding of concurrency and threading (Executors, CompletableFuture, locking)</li> <li>Experience with event-driven architectures using Apache Kafka</li> <li>Performance optimization skills (JVM tuning, caching, profiling, latency reduction)</li> <li>Experience with AI security and governance (data privacy, prompt injection awareness, safe AI usage)</li> <li>Growth mindset that challenges the status quo and focuses on continuous improvement</li> </ul> <p>Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.</p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage employees to offer phenomenal service.</p>
<h4>Responsibilities:</h4>
<ul>
<li>The ability to supervise the day-to-day operation of the laundry and dry cleaning sections.</li>
<li>The ability to check the quality of processed laundry and dry cleaning work to ensure optimum quality of work.</li>
<li>The ability to be responsible for rotating staff within all sections of the laundry for cross-exposure to cover all jobs.</li>
<li>The ability to be responsible for the training of new employees.</li>
<li>The ability to be responsible for ongoing on-the-job training within the department.</li>
<li>The ability to be capable of doing the work of any worker within the department in case of shortages or busy periods.</li>
<li>The ability to record the daily linen production reports for the laundry manager for the monthly production report.</li>
<li>The ability to follow up and assist with employees' vacation requests.</li>
<li>The ability to maintain an adequate stock of chemicals for the laundry operation.</li>
<li>The ability to transfer personnel from one section to another when needed.</li>
<li>The ability to handle telephone calls professionally and courteously with a helpful attitude to the guest and follow up on employees.</li>
<li>The ability to assist in the pick-up and delivery of guest clothing (mostly on the PM shift).</li>
<li>The ability to respond properly to any hotel emergency or safety situation.</li>
</ul></p><p></p>
<p><strong>Job Title: Office Manager & Human Resources Administrator</strong></p><p>Overview We re looking for a highly organized, proactive, and resourceful professional who can manage day-to-day office operations, handle HR administration, support online sales, and keep our social media presence sharp. If you thrive in fast-moving environments, love multitasking, and can switch between HR compliance and Instagram captions in the same hour this role is for you.</p><p>Key Responsibilities</p><p>1. Office Management</p><ul><li>Oversee daily office operations to ensure a smooth, efficient workspace.</li><li>Manage office supplies, vendor coordination, maintenance, and facility needs.</li><li>Handle general administrative tasks, meeting scheduling, and internal communication.</li><li>Maintain office systems, documentation, and filing structures.</li></ul><p>2. Human Resources Administration</p><ul><li>Assist with employee onboarding, documentation, and orientation.</li><li>Maintain HR records, attendance, leave tracking, and employee files.</li><li>Support recruitment efforts (job posts, screening, scheduling interviews).</li><li>Handle basic payroll support, benefits coordination, and HR policy updates.</li><li>Ensure compliance with internal procedures and employment regulations.</li></ul><p>3. Social Media Coordination</p><ul><li>Manage company social media pages across key platforms (Facebook, Instagram, LinkedIn, etc.).</li><li>Create and schedule posts, monitor engagement, respond to comments/messages.</li><li>Support content creation including product photos, short videos, and campaigns.</li><li>Work with the marketing team to ensure brand consistency and growth.</li></ul><p>4. Online Sales Support</p><ul><li>Manage orders received through online platforms (website, WhatsApp, DMs, marketplaces).</li><li>Respond to customer inquiries and resolve issues promptly.</li><li>Coordinate with logistics to ensure accurate and timely delivery.</li><li>Track sales, prepare basic reports, and support promotions.</li></ul><p>Requirements</p><ul><li>Proven experience in office administration and/or HR support roles.</li><li>Strong organizational skills and ability to manage multiple tasks at once.</li><li>Excellent communication and interpersonal skills.</li><li>Basic knowledge of HR processes and employment documentation.</li><li>Experience with social media management tools is a plus.</li><li>Familiarity with online sales platforms and customer service.</li><li>Good command of English and Arabic is preferred.</li><li>Proficient in Microsoft Office and/or Google Workspace.</li></ul><p>Personal Traits</p><ul><li>Fast learner with strong attention to detail.</li><li>Proactive, reliable, and able to work independently.</li><li>Creative mindset for social media tasks.</li><li>Customer-focused and solution-oriented.</li><li>Comfortable working in a dynamic and sometimes unpredictable environment.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in office administration and/or HR support roles.</li><li>Strong organizational skills and ability to manage multiple tasks at once.</li><li>Excellent communication and interpersonal skills.</li><li>Basic knowledge of HR processes and employment documentation.</li><li>Experience with social media management tools is a plus.</li><li>Familiarity with online sales platforms and customer service.</li><li>Good command of English and Arabic is preferred.</li><li>Proficient in Microsoft Office and/or Google Workspace.</li><li>Fast learner with strong attention to detail.</li><li>Proactive, reliable, and able to work independently.</li><li>Creative mindset for social media tasks.</li><li>Customer-focused and solution-oriented.</li><li>Comfortable working in a dynamic and sometimes unpredictable environment.</li></ul>
<p>Are you a visionary architect with a passion for precision and a knack for bringing designs to life? We are seeking an exceptional <strong>Architecture Technical Office Engineer</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is an incredible <strong>On-site, Full-Time</strong> opportunity for an experienced professional to contribute to groundbreaking projects and shape the urban landscape.</p><p><strong>Overview:</strong></p><p>As an Architecture Technical Office Engineer, you will be at the heart of our project delivery, translating innovative architectural concepts into meticulous technical documentation. You will play a pivotal role in ensuring the constructability and quality of our designs, collaborating with various teams to achieve architectural excellence from conception to completion.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Masterful Shop Drawing Preparation:</strong> Lead the creation and review of detailed shop drawings, ensuring absolute accuracy and adherence to design specifications.</p></li><li><p><strong>Advanced Architectural Design & Detailing:</strong> Contribute to advanced architectural design stages, focusing on intricate construction detailing and material specifications.</p></li><li><p><strong>Seamless Project Coordination:</strong> Act as a key liaison between design teams, contractors, and suppliers, ensuring smooth communication and efficient project flow.</p></li><li><p><strong>Technical Drawing Expertise:</strong> Produce and review comprehensive technical drawings, leveraging your proficiency in AutoCAD and Revit to maintain the highest standards.</p></li><li><p><strong>Rigorous Documentation & Compliance:</strong> Develop and manage project documentation, ensuring strict adherence to building codes and industry regulations.</p></li><li><p><strong>Proactive Problem Solving:</strong> Identify and resolve technical challenges proactively, offering innovative and practical solutions to keep projects on track.</p></li></ul><p><strong>Skills & Technologies:</strong></p><p>You will harness your expertise in cutting-edge software and methodologies to deliver outstanding results. Proficiency in <strong>AutoCAD</strong> and <strong>Revit</strong> is essential, alongside a strong understanding of <strong>Architectural Design</strong> principles and <strong>Construction Detailing</strong>. Your capabilities in <strong>Shop Drawing Preparation</strong> and <strong>Technical Drawing</strong> will be critical to your success.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Educational Excellence:</strong> Possess a <strong>Bachelor's Degree</strong> in Architecture or a related engineering field from an accredited institution.</p></li><li><p><strong>Proven Experience:</strong> Bring <strong>3-7 years of dedicated experience</strong> in a Technical Office Engineer role within the architecture, construction, or civil engineering sectors.</p></li><li><p><strong>Technical Mastery:</strong> Demonstrate expert proficiency in <strong>AutoCAD</strong> and <strong>Revit</strong>, with a robust portfolio showcasing your skills in <strong>Architectural Design</strong>, <strong>Shop Drawing Preparation</strong>, <strong>Technical Drawing</strong>, and <strong>Construction Detailing</strong>.</p></li><li><p><strong>Project Coordination Prowess:</strong> Proven ability in <strong>Project Coordination</strong>, managing multiple stakeholders, and ensuring seamless project progression.</p></li><li><p><strong>Problem-Solving Acumen:</strong> Exhibit strong <strong>Problem Solving</strong> capabilities, with a track record of identifying issues and implementing effective solutions.</p></li><li><p><strong>Collaborative Spirit:</strong> Thrive in a team-oriented environment, showcasing excellent <strong>Team Collaboration</strong> and communication skills.</p></li><li><p><strong>Documentation Diligence:</strong> Meticulous attention to <strong>Documentation</strong> standards and a thorough understanding of <strong>Building Codes Compliance</strong>.</p></li><li><p><strong>Career Level:</strong> This is an exciting opportunity for an <strong>Experienced</strong> professional ready to take on significant responsibilities and drive project success.</p></li><li><p>6 working days 9 am : 5 pm</p></li></ul><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Group, Conference and Events (GCE) Sales Executive, you’re not just driving revenue by securing GCE bookings – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue</li>
<li>Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics</li>
<li>Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization</li>
<li>Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business</li>
<li>Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations</li>
<li>Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery</li>
<li>Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>