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Private Banking Associate Director.Egypt- Products- Liabilities.Retail Banking
Accounting, Finance & Banking
Job Purpose<br>- To provide his portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and bank and retain their loyalty and respect.<br><br>- The jobholder is required to enhance Private Banking sales / revenues and promote the cross selling of bank products to all existing clients.<br><br>- Job Holder must be able to source new business of Ultra HNW individuals through referrals, marketing activities, and personal contacts.<br><br>- Financial Advisor must ensure that client are aware of all financial services offered by the banks many departments, TCM, Trade Finance, Mortgage, Corporate Finance etc.<br><br>- Coach and manage Senior Relationship Managers<br><br><br>Key Result Areas- Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers<br>- Ability to communicate with HNW clients to structure advise based on client needs<br>- Ability to recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues.<br>- Maximizing profitability from the Private Banking base whilst countering competition from other providers offering alternative investment / WM opportunities.<br>- Safeguard the bank from potential loss / AML fraud/ and ensure ethical behavior<br>- Safeguard banks reputation by ensuring ethical professional behavior at all times before/during after sales<br>- Enhance market profile and awareness.<br>- Achieve revenue goals, sales & portfolio growth targets across a range of products & services (Investments, Term Deposits, CASA balances, TCM, FX trading, share financing, etc)<br>- Acquire ‘new to bank’ NHW clients<br>- Maintain a superior customer service experience for clients including pre-empting issues and proactive servicing.<br>- Minimize customer attrition<br>- Maintain proactive client contact<br>Operating Environment, Framework and Boundaries, Working Relationships- Interact with product managers/investment advisory/ line managers/ cross sales mgr / CSO’s to constantly provide feedback on competition and customer response to products/services<br>- Coordinate activities with other department in order to maximize conversions from the lead referral process.<br>- Ensure client expectations are constantly met.<br>Problem Solving<br>- Ability to understand customer’s financial needs on a one to one basis<br>- Intricate understanding of products pertaining to HNW customers – both internal & external (competitors)<br>- Advanced market knowledge of various investment vehicles / markets / economics.<br>- Accurate projection of sales numbers.<br>- Proactive action on customer feedback /needs<br>- Timely escalation of service issues.<br>Decision Making Authority & Responsibility<br>- Pricing discretion for effective relationship management<br>- Strong responsibility for ethical selling to customers with complete disclosure about the products & services.<br>Knowledge, Skills and Experience<br>- University Graduate<br>- Strong numbers, selling & investments/ Financial Market Knowledge<br>- Strong Interpersonal skills and cultural sensitivity<br>- Relationship Management & Networking skills. Extrovert / Amiable personality<br>- At least, 3 years experience of a similar job with another bank
<p>We are seeking a highly strategic and results-driven Senior Export Sales Specialist to join our dynamic team in Alexandria. In this critical role, you will be the driving force behind our global expansion within the Food Industry, translating our overarching sales targets into high-impact international market penetration. You will not only develop and maintain existing export customers but also take a hands-on approach to research new markets and business opportunities. Leveraging your extensive expertise in overseas markets, you will oversee the entire export cycle—from sourcing leads to coordinating smoothly with internal departments. This is a unique opportunity for an organized, negotiation-savvy professional who thrives in a fast-paced commercial environment and is ready to take full ownership of international client management, revenue growth, and brand representation.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead Generation & Market Expansion: Search for and generate new qualified leads in international markets, actively increasing the company’s potential and active customer base.</li><li>Client & Account Management: Follow up consistently to convert potential customers into active customers, while utilizing strong client management skills to develop and maintain existing export customers.</li><li>Commercial Strategy & Negotiation: Prepare comprehensive commercial offers and expertly negotiate prices, payment, and delivery terms.</li><li>Cross-Functional Coordination: Work seamlessly as the central link to coordinate with Production, Logistics, and Finance departments to ensure precise order fulfillment and operational efficiency.</li><li>Customer Success & Retention: Follow up meticulously on client inquiries, orders, feedback, and complaints to ensure top-tier satisfaction and long-term brand loyalty.</li><li>Brand Representation: Act as the face of the company globally by representing the business at local and international trade fairs.</li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li>Proven Experience: +3 years of proven experience in Export Sales, with a demonstrable track record of dealing with international clients and overseas markets.</li><li>Industry Expertise: Previous experience in the Food Industry is a MUST (all food sectors are welcome).</li><li>Language Proficiency: Excellent English communication skills, both written and spoken, is a MUST. Fluency in a third language is highly preferred.</li><li>Core Skills: Strong communication, negotiation, sales, and research skills to effectively navigate diverse international markets.</li><li>Technical Acumen: Good command of MS Office & Project Management Tools for reporting, documentation, and presentation purposes.</li><li>Education: Bachelor’s degree in a relevant commercial or business field.</li><li>Location: Candidates must be based in or able to relocate to Alexandria.</li><li>Compensation & BenefitsCompetitive Salary: Monthly salary ranging from <strong>30,000 to 35,000 EGP</strong>, based on experience and interview evaluation.</li><li>Work-Life Balance: Fixed schedule with <strong>Friday and Saturday off</strong>.</li></ul>
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<span>
Rolling stock Quality Engineer in Cairo Metro L1
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems.<br>
<br>
More Than a Job: A Mission
We are seeking a passionate Rolling stock Quality Engineer to drive excellence in rail solutions, collaborating with dedicated teams to ensure every train meets the highest standards. As a professional and team manager, you will own complex challenges and contribute to a legacy of safe, reliable mobility.<br>
Your Role, Your Impact
</span><ul>
<li><span>Participate in</span> quality assurance processes to ensure scalable and sustainable rolling stock operations.</li>
<li>Collaborate with cross-functional teams to integrate quality standards throughout project lifecycles.</li>
<li><span>Conduct inspections of trains to ensure compliance with safety, quality, and operational standards.</span></li>
<li>Monitor and enhance reliability by identifying root causes and implementing corrective actions.</li>
<li>Champion innovation by introducing new quality methodologies and continuous improvement initiatives.</li>
<li>Promote knowledge sharing and best practices across teams to elevate performance.</li>
</ul>
You'll work with sharp, committed teams solving complex challenges that shape the future of mobility, ensuring seamless integration of business and technology.<br>
What You Bring
<ul>
<li>Bachelor’s degree in Engineering or related technical field.</li>
<li>1-3 years of experience in quality engineering or rail industry.</li>
<li>Proficiency in quality management systems, root cause analysis, and regulatory compliance.</li>
<li>Strong understanding of rolling stock systems, manufacturing processes, and safety standards.</li>
<li>Excellent communication, teamwork, and problem-solving skills with a focus on ownership and accountability.</li>
</ul>
How Success Is Measured
<ul>
<li>On-time delivery of quality milestones and strategic project goals.</li>
<li>Effective collaboration and leadership within multidisciplinary teams.</li>
<li>Reduction in defects, improved troubleshooting, and increased operational efficiency.</li>
</ul>
Alstom, A Great Place to Grow
<ul>
<li>Work with advanced rail technologies and contribute to strategic vision.</li>
<li>Make a global impact from our Cairo office, connecting communities.</li>
<li>Advance your career through continuous learning and development opportunities.</li>
</ul>
Here, progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.<br>
<br> <p>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!</p><br> <p><b>Important to note</b></p><br>
<p>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.</p><br>
</div>
SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.<br><br>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.<br><br>Context<br><br>We are currently seeking a <strong>Lead Engineer (Interface & Integration)</strong> to manage and oversee all interface and integration activities within our projects. The successful candidate will coordinate with multiple contractors and JV teams, review interface deliverables, and provide essential advice to clients while resolving disputes. This role is integral to ensuring smooth, effective integration across the project's lifecycle. Preferably with experience working in railway projects, or any mega projects having interfaces with multiple disciplines.<br><br>Missions/Main Duties<br><br><ul><li>Coordinate all contractor groups/JV on interface & integration deliveries</li><li>Review contractor’s interface deliverables such as: Interface management plans, Interface Controlled Form, Interface Controlled Document (ICD), Coordination Drawings (CSD) etc</li><li>Resolve interface disputes between contractors</li><li>Provide technical advise and recommendations to client</li><li>Overseeing the implementation of agreed interface resolutions</li><li>Ensuring the overall integration the rail systems and infrastructure, combined with operations and maintenance inputs, delivers a resilient operational highspeed railway system<br><br></li></ul>Profile/Skills<br><br><ul><li>Bachelor’s degree in engineering or a related technical field.</li><li>Minimum of 8 years of experience in interface and integration management on railway projects / large-scale infrastructure projects.</li><li>Proven track record of successful project delivery</li><li>Experienced in the design phase of the project</li><li>Able to understand the contract document and identify gaps and areas of concern</li><li>Understanding of on civil infrastructure & MEP requirements (knowledge on system requirements would be an advantage)</li><li>Excellent communication, interpersonal, and coordination skills</li><li>Arabic speaker is a must</li><li>Excellent command of English</li><li>Familiarity with enterprise project management software, such as Microsoft Project</li><li>Possess good character and ability to deliver expected results<br><br></li></ul>Systra is an equal opportunities company; this position is open to all applicants.<br><br>Workplace Type
<strong>Rolling stock Quality Engineer in Cairo Metro L1<br><br></strong>At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems.<br><br><strong>More Than a Job: A Mission<br><br></strong>We are seeking a passionate Rolling stock Quality Engineer to drive excellence in rail solutions, collaborating with dedicated teams to ensure every train meets the highest standards. As a professional and team manager, you will own complex challenges and contribute to a legacy of safe, reliable mobility.<br><br><strong>Your Role, Your Impact<br><br></strong><ul><li> Participate in quality assurance processes to ensure scalable and sustainable rolling stock operations.</li><li>Collaborate with cross-functional teams to integrate quality standards throughout project lifecycles.</li><li> Conduct inspections of trains to ensure compliance with safety, quality, and operational standards. </li><li>Monitor and enhance reliability by identifying root causes and implementing corrective actions.</li><li>Champion innovation by introducing new quality methodologies and continuous improvement initiatives.</li><li>Promote knowledge sharing and best practices across teams to elevate performance.<br><br></li></ul>You'll work with sharp, committed teams solving complex challenges that shape the future of mobility, ensuring seamless integration of business and technology.<br><br><strong>What You Bring<br><br></strong><ul><li>Bachelor’s degree in Engineering or related technical field.</li><li>1-3 years of experience in quality engineering or rail industry.</li><li>Proficiency in quality management systems, root cause analysis, and regulatory compliance.</li><li>Strong understanding of rolling stock systems, manufacturing processes, and safety standards.</li><li>Excellent communication, teamwork, and problem-solving skills with a focus on ownership and accountability.<br><br></li></ul><strong>How Success Is Measured<br><br></strong><ul><li>On-time delivery of quality milestones and strategic project goals.</li><li>Effective collaboration and leadership within multidisciplinary teams.</li><li>Reduction in defects, improved troubleshooting, and increased operational efficiency.<br><br></li></ul><strong>Alstom, A Great Place to Grow<br><br></strong><ul><li>Work with advanced rail technologies and contribute to strategic vision.</li><li>Make a global impact from our Cairo office, connecting communities.</li><li>Advance your career through continuous learning and development opportunities.<br><br></li></ul>Here, progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.<br><br>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!<br><br><strong>Important to note<br><br></strong>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
<p>Key Responsibilities:</p><p>Sales and Soft Skills Training:</p><ul><li>Develop and deliver specialised training on real estate classifieds sales cycles, including cold calling, lead nurturing, classifieds pitching, and closing techniques.</li><li>Conduct soft skills sessions focused on consultative selling, high-stakes negotiation, and building long-term relationships with property developers and brokers.</li><li>Utilise role-playing scenarios (e.g., handling objections or buyer hesitations) to ensure the sales team can navigate real-world market challenges.</li><li>Assess training ROI by tracking the performance of sales accounts post-training, ensuring a direct link between learning and revenue growth.</li></ul><p>Technical and Market Facilitation:</p><ul><li>Facilitate hands-on workshops on the dubizzle Properties platform, including listing optimisation, premium feature utilisation, and CRM integration.</li><li>Guide teams on how to interpret Property Market Data, helping them use insights to advise clients on pricing trends and inventory movement.</li><li>Partner with Business Intelligence to translate complex market reports into digestible "Sales Stories" for the commercial team.</li><li>Collaborate with the Product team to train staff on new features and digital tools launched within the dubizzle ecosystem.</li></ul><p>Curriculum Development:</p><ul><li>Design a comprehensive Real Estate classifieds curriculum that covers all market knowledge.</li><li>Stay ahead of industry trends to ensure training content remains relevant and proactive.</li><li>Craft and author eLearning using Authoring tools and manage LMS.</li><li>Build TNA and Knowledge assessments, and playbooks.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><p>Bachelor s degree in Business Administration, Education, or any related field or equivalent certification.</p><p>Proven experience as a Trainer or Sales Lead within the Real Estate/Property sector is essential.</p><p>Experience 1-3 years of hands-on experience in sales and soft skills training and/or technical training facilitation, preferably in a corporate or organisational structure.</p><p>1-3 years of digital media experience.</p><p>A strong background in delivering effective soft skills training and facilitating technical training sessions.</p><p>Knowledge</p><p>Strong understanding of adult learning principles and instructional design methodologies.</p><p>Proficiency in creating and delivering training content using various tools and technologies.</p><p>Deep understanding of PropTech, CRM systems, and digital marketplace dynamics.</p><p>Skills</p><p>A strong background in delivering effective soft skills training and facilitating technical training sessions.</p><p>Exceptional presentation skills with the ability to command a room of seasoned real estate professionals.</p><p>Strong organisational and analytical skills with a strong ability to turn market data and "supply vs. demand" metrics into actionable sales training.</p><p>Prioritisation and planning skills.</p><p>Constructive feedback delivery and coaching skills to foster continuous professional development.</p><p>Traits</p><p>Punctual with deadlines and able to prioritise.</p><p>Ability to adapt quickly to changing priorities and work effectively in a fast-paced environment.</p><p>Demonstrated ability to work collaboratively with cross-functional teams and stakeholders.</p><p>A fast paced, high performing team.</p>
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<p>Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.<br>Are you ready to champion customer service, Amazon style?<br>Are you up for creating solutions and solving tomorrow’s problems today?<br>Then we have an opportunity just for you!<br>We’re seeking a Channel Team Lead to join our dynamic Delivery Stations. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.<br>In these facilities we’re building the future of customer service, as we work towards becoming Earth’s most customer-centric company. This is your chance to make history with us.<br>- You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards,<br>- You’ll lead cross-functional teams, tasked with solving operational problems,<br>- You’ll uphold Amazon’s high standards of process quality,<br>- You’ll maintain inventory accuracy,<br>- You’ll strive to improve and streamline processes,<br>- You’ll actively share and promote best practices with your colleagues and network<br>Key job responsibilities<br>Core responsibilities will include:<br>• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization <br>reate and cultivate a safe working environment by identifying safety opportunities across your work area<br>• Manage and train our Associates to help deliver the best service for our customers<br>• Ensure that customer orders are fulfilled in line with quality and safety guidelines<br>• Continuously provide critical shift related information to front line management and operators <br>- High school or equivalent<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Work 40 hours/week, and overtime as required<br>- 1+ years of Microsoft Office products and applications experience<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p>Project description
Develop Automotive components for various domains for premium carmaker system at Luxoft Automotive Division. The project life-cycle is covering all the stages from design to development and delivery to the client. The project team works in tight collaboration with one of the premium OEMs in the world. You will have the opportunity to be part of the team that is developing functionality for the most technologically advanced cars in the world:
- In-vehicle Platforms
- ADAS
Responsibilities
Analyze and identify functional and non-functional requirements.
Develop, review, and execute validation test cases in accordance with ASPICE SWE.6 and SYS.5 activities.
Design and develop automated test frameworks and test scripts using Python.
Develop and maintain CAPL scripts for ECU and network testing.
Analyze test results, identify defects, and create detailed and traceable defect/bug reports.
Support regression testing and continuous validation cycles.
Develop reusable test utilities, libraries, and automation components to improve test efficiency, maintainability, and coverage.
Set up, configure, and troubleshoot complex HIL (Hardware-in-the-Loop) test benches and related hardware.
Troubleshoot software, hardware, test environment, and communication issues.
Collaborate with development, system, and testing teams to resolve issues and ensure high-quality deliverables.
Skills
Must have
5+ years of hands-on experience in software and/or system testing.
5+ years of experience in the automotive/embedded systems domain.
Solid experience with ASPICE SWE.6 and SYS.5 activities.
Experience in security testing, with good knowledge of cryptography principles and concepts.
Strong experience in test automation, including test script and test environment development.
Proficiency in CAPL scripting.
Good hands-on experience with CANoe and vTESTstudio.
Proficiency with Git and version-control workflows.
Strong programming and problem-solving skills in Python.
Experience setting up and troubleshooting complex HIL test benches.
Good hardware knowledge and experience with ECU/test bench setup and troubleshooting.
Strong knowledge of automotive vehicle bus systems and communication protocols (Ethernet is mandatory, CAN, FlexRay)
Strong debugging and troubleshooting skills for software, hardware, and test environment issues.
Experience with QNX/Linux, including at least basic Bash scripting knowledge.
Strong communication, collaboration, and teamwork skills.
Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
Nice to have
Experience with Linux, QNX, Nvidia HW
Experience with Global Time Sync.
Experience with FlexRay.
Ability to build and configure RBS (Restbus Simulation).
Experience with Automotive SPICE (ASPICE).
Experience in integration testing.
Knowledge of C++.
Other
Languages
English: B2 Upper Intermediate
Seniority
Senior</p><br> </div>
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<p>We are seeking an experienced 3PL Senior Manager to join our team and play a crucial role in managing and leading the AMXL network in Egypt. This position will be responsible for the entire AMXL operation in Egypt, including interfacing with 3PL providers and serving as the main point of contact for internal teams such as Transportation, Retail, and Supply Chain<br>If you're ready to drive success in a challenging and dynamic environment, we encourage you to apply and be part of our innovative team at Amazon.<br>Key job responsibilities<br>- Manage end-to-end operations of the AMXL network (Fulfillment Centre and Transportation) for the Egyptian market<br>- Contribute to the annual Operational Plan 1 (OP1) and Operational Plan 2 (OP2) processes, setting strategic goals for 3P AMXL operations<br>- Lead and develop a team of Area Managers (AMs) and Process Assistants (PAs) in the AMXL network<br>- Drive operational excellence and continuous improvement in handling and delivering oversized items<br>- Ensure compliance with safety standards and local regulations<br>- Analyze performance metrics and implement strategies to improve efficiency and productivity<br>- Collaborate with cross-functional teams to optimize the end-to-end delivery process for large items<br>- Manage budgets and resources effectively to meet business objectives<br>- Develop and implement innovative solutions to address unique challenges in the AMXL network<br>- Interface with 3PL providers and serve as the main point of contact for internal teams<br>- 3+ years of performance metrics, process improvement or lean techniques experience<br>- 3+ years of employee and performance management experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Bachelor's degree or equivalent<br>- 5+ years of team leadership and development experience<br>- Experience that includes strong analytical skills, attention to detail, and effective communication abilities<br>- Experience relevant experience working with data analytics and using metrics to identify problems<br>- Experience with strong project management skills and the ability to thrive in a fast-paced environment<br>- Speak, write, and read fluently in English<br>- Experience in a fast-paced, high-tech company, or experience with domestic or international travel coordination<br>- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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About the job Project Accountant <br> <br><strong>Overview</strong><br>We are seeking a highly organized and detail-oriented Project Accountant to support Project Managers and leadership teams across large-scale construction projects. This role focuses on project billing, job cost tracking, subcontract and vendor invoice review, financial reporting, and cost forecasting to ensure projects remain financially accurate, compliant, and profitable.<br>The ideal candidate is proactive, detail-driven, and comfortable working closely with project teams, subcontractors, and executive leadership in a fast-paced construction environment.<br><strong>Key Responsibilities</strong><br><ul><li>Manage project-specific billing, including preparation of detailed customer invoices, tracking contract values, change orders, and lien waivers to ensure contractual and client compliance.</li><li>Maintain and reconcile project cost reports, ensuring accurate job cost projections and timely financial reporting.</li><li>Review and code subcontractor and vendor invoices, validating against purchase orders, contracts, and delivery documentation.</li><li>Process and track subcontract agreements and purchase orders, ensuring alignment with company standards and project-specific requirements.</li><li>Collaborate with Project Managers and Field Supervision to support accurate cost-to-complete forecasts, budget tracking, and change order documentation.</li><li>Prepare monthly financial reports and participate in project review meetings to evaluate project performance, risks, and profitability.</li><li>Track project budgets, commitments, and actual costs, identifying variances and communicating potential issues to project and finance leadership.</li><li>Serve as a liaison between project teams, subcontractors, suppliers, and accounting to resolve discrepancies and maintain compliance with corporate and client standards.</li><li>Assist with audit requests, client-required reporting, and other accounting and finance-related tasks associated with large construction projects.</li><li>Contribute to continuous improvement of accounting processes, reporting tools, and standardized workflows.</li></ul><br><strong>Must Have</strong><br><ul><li>Bachelors degree in Accounting, Finance, or a related field (or equivalent construction accounting experience).</li><li>3+ years of project accounting experience in the construction industry.</li><li>Strong knowledge of job cost accounting, contract billing, and construction financial controls.</li><li>Advanced proficiency in Microsoft Excel (pivot tables, lookups, advanced formulas).</li><li>Excellent organizational and time-management skills with the ability to manage multiple projects and deadlines.</li><li>High attention to detail with strong analytical and documentation skills.</li><li>Strong communication skills and the ability to collaborate effectively with project, field, and corporate teams.</li></ul><br><strong>Preferred</strong><br><ul><li>Experience supporting large or mega construction projects.</li><li>Experience using Spectrum ERP or other construction accounting or financial systems.</li><li>Familiarity with subcontract agreements, purchase orders, change orders, and lien waivers.</li><li>Experience participating in project financial reviews and audits.</li></ul><br><strong>Benefits</strong><br><ul><li>Social Insurance</li><li>Medical Insurance</li><li>Professional Development & Training Opportunities</li></ul><br><strong>Location:</strong> Cairo, Egypt<br><strong>Schedule:</strong> Full-time | 3:00 PM - 11:00 PM (Egypt Time), Monday-Friday<br> </div>
<p>Job Title: Legal Counsel - Egypt Introduction to role: Are you ready to turn sharp legal judgment into real world impact for patients in Egypt and across the region? This role places you at the heart of AstraZeneca Egypt s bold ambitions, enabling our teams to move with confidence, speed, and integrity as we deliver life changing medicines. As Legal Counsel, reporting into the Head of Legal Egypt, you will partner with the legal function and collaborate with leaders across Compliance, HR, Regulatory, and Commercial to safeguard our operations and unlock business value. Do you want to help teams navigate complex legal requirements by providing clear, practical guidance and supporting the delivery of business priorities? Accountabilities: Business Partnering: Provide timely, actionable legal support and guidance to AstraZeneca Egypt s business units, and the wider MEA region when needed, to protect value, minimize risk, and prevent disruption. Commercial Legal Advice: Deliver proactive, practical guidance to the AstraZeneca Egypt key stakeholders on commercial matters that enable responsible growth and faster patient access. Contracting and Tenders: Draft, review, and negotiate agreements with vendors and third parties; manage renewals and amendments; support end-to-end tender processes with a focus on compliance and competitiveness. Policy and Governance: Review and update internal policies and templates; ensure corporate documents, licenses, and filings are accurate, current, and renewed on time. Employment Support: Advise on routine employment queries and support investigations in partnership with HR to maintain a fair, compliant workplace. IP and Litigation Coordination: Liaise with Global Intellectual Property lawyers; support litigation and disputes, engaging external counsel in a cost-effective, outcome-focused way. Training and Enablement: Design and deliver targeted training to upskill stakeholders and embed compliant, efficient ways of working. Legislative Tracking and Implementation: Monitor new regulations, translate requirements into practical actions, and guide the business through implementation. Cross-Functional Alignment: Work closely with the Head of Legal Egypt, MEA Legal Director, and colleagues across functions to deliver a seamless, high-quality legal service. Special Projects: Lead or support priority projects assigned by senior legal leadership, demonstrating ownership, sound judgment, and a solutions-first mindset.</p><p><strong>Desired Candidate Profile</strong></p><p>Essential Skills/Experience: Law degree Minimum of 3 years of legal experience, preferably in a global law firm or global company Must be a licensed lawyer registered with the Egyptian Bar Association and eligible to practice law in Egypt Working knowledge of Egyptian laws Excellent interpersonal and communication skills Skill in analyzing and solving issues related to a wide variety of substantive legal areas Fluent in English and Arabic (spoken and written)</p><p>Desirable Skills/Experience: - Pharmaceutical or other regulated industry experience highly desirable</p>
<p>As a Customer Success Manager (CSM) you will use data-driven methodologies to drive onboarding, adoption, expansion, and renewals at scale. You will engage customers through multiple channels including email, in-app guides, online communities, and targeted 1:1 interactions across your assigned region or customer segment. Customers supported by the Success team require personalized, scalable engagement models with simplified processes for onboarding, adoption, expansion, and renewals. Your ability to personalize at scale will be critical in delivering world-class customer experiences while meeting revenue, sentiment, and retention goals.</p>
<p>Position Responsibilities</p>
<ul>
<li>Leverage Gainsight and other communication technologies to drive customer onboarding, adoption, and expansion across the Commvault portfolio</li>
<li>Design and execute messaging campaigns, including content and email sequences, using Gainsight and Marketo to support retention and expansion outcomes</li>
<li>Provide feedback on new and existing email sequences to continuously improve the customer experience with Commvault technologies</li>
<li>Execute customer engagement goals defined in the Customer Journey Map, ensuring required touchpoints and feedback loops are completed</li>
<li>Collaborate with the broader Success team to develop and implement new digital engagement initiatives that enable personalization at scale</li>
<li>Identify and mitigate customer risk through direct interactions, CSAT feedback, and internal shared mailboxes for customer communications</li>
<li>Engage customers through scheduled, recurring feedback sessions to identify risks and uncover expansion opportunities</li>
<li>Proactively drive expansion by analyzing subscription consumption trends and internal business data to identify opportunities to protect additional customer data and infrastructure</li>
<li>Escalate issues proactively with internal teams when customer contact data is inaccurate or when customers are unresponsive to engagement efforts</li>
<li>Ensure customers meet defined Time to Onboard, Time to Adopt, and Time to Value SLAs as set by Customer Success Leadership for your assigned segment or book of business</li>
</ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 5 years of experience in account management or a customer-facing role focused on engagement and outcome delivery</p>
<p>Experience with Customer Success methodologies, including managing expansion and renewal cycles</p>
<p>Strong passion for customer experience and a demonstrated ability to improve end-to-end customer outcomes</p>
<p>Familiarity with digital customer engagement platforms such as Gainsight and email campaign development</p>
<p>Ability to independently navigate ambiguity and guide customers to success in a fast-paced SaaS environment with evolving product functionality</p>
<p>Working knowledge of data center operations, including networking, storage, compute, virtualization, databases, and Backup as a Service solutions</p>
<p>Ability to complete assigned technical enablement training while managing a high volume of customer interactions</p>
<p>Experience with Gainsight and Journey Orchestrator is a plus</p>
<p>Technical certifications, college degree, or equivalent experience in data management, cloud services, or SaaS</p>
<p>As a Customer Success Manager (CSM) you will use data-driven methodologies to drive onboarding, adoption, expansion, and renewals at scale. You will engage customers through multiple channels including email, in-app guides, online communities, and targeted 1:1 interactions across your assigned region or customer segment. Customers supported by the Success team require personalized, scalable engagement models with simplified processes for onboarding, adoption, expansion, and renewals. Your ability to personalize at scale will be critical in delivering world-class customer experiences while meeting revenue, sentiment, and retention goals.</p><p>Position Responsibilities</p><ul><li>Leverage Gainsight and other communication technologies to drive customer onboarding, adoption, and expansion across the Commvault portfolio</li><li>Design and execute messaging campaigns, including content and email sequences, using Gainsight and Marketo to support retention and expansion outcomes</li><li>Provide feedback on new and existing email sequences to continuously improve the customer experience with Commvault technologies</li><li>Execute customer engagement goals defined in the Customer Journey Map, ensuring required touchpoints and feedback loops are completed</li><li>Collaborate with the broader Success team to develop and implement new digital engagement initiatives that enable personalization at scale</li><li>Identify and mitigate customer risk through direct interactions, CSAT feedback, and internal shared mailboxes for customer communications</li><li>Engage customers through scheduled, recurring feedback sessions to identify risks and uncover expansion opportunities</li><li>Proactively drive expansion by analyzing subscription consumption trends and internal business data to identify opportunities to protect additional customer data and infrastructure</li><li>Escalate issues proactively with internal teams when customer contact data is inaccurate or when customers are unresponsive to engagement efforts</li><li>Ensure customers meet defined Time to Onboard, Time to Adopt, and Time to Value SLAs as set by Customer Success Leadership for your assigned segment or book of business</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 5 years of experience in account management or a customer-facing role focused on engagement and outcome delivery</li><li>Experience with Customer Success methodologies, including managing expansion and renewal cycles</li><li>Strong passion for customer experience and a demonstrated ability to improve end-to-end customer outcomes</li><li>Familiarity with digital customer engagement platforms such as Gainsight and email campaign development</li><li>Ability to independently navigate ambiguity and guide customers to success in a fast-paced SaaS environment with evolving product functionality</li><li>Working knowledge of data center operations, including networking, storage, compute, virtualization, databases, and Backup as a Service solutions</li><li>Ability to complete assigned technical enablement training while managing a high volume of customer interactions</li><li>Experience with Gainsight and Journey Orchestrator is a plus</li><li>Technical certifications, college degree, or equivalent experience in data management, cloud services, or SaaS</li></ul>
<p>Monitor and report on the product builds within a TeamCity environment. Work closely with development and infrastructure teams to resolve failures efficiently. Utilize existing automated tools to streamline the integration build process. Work with the Pipeline Operations team to reduce overhead by developing a more efficient and maintainable build system. Specific Responsibilities: Monitor and maintain the health of code integrations and product builds within TeamCity. Manage and enhance the build system by investigating root causes, resolving issues, and improving maintainability. Introduce and maintain build configurations and revisions within TeamCity. Collaborate with development teams to ensure timely resolution of build and integration issues. Coordinate with infrastructure teams to identify, report, and resolve system and machine failures. Partner with the Pipeline Operations team to modernize and modularize the build and release pipeline. Contribute to the migration of build and release processes toward GitHub and GitLab-based pipelines. Introduce and support new Visual Studio releases and associated toolchains. Upgrade and maintain pipeline tooling, including signing tools, Python environments, compilers, and related dependencies. Implement infrastructure and IT updates while ensuring continued build and release functionality. Maintain centralized credential management and ensure alignment with organizational standards. Support the migration of build infrastructure and services into datacenter environments. Provide technical support to development teams, addressing issues ranging from automated build failures to local workstation problems. Collaborate with tooling teams to identify, implement, and validate fixes. Configure and maintain Coverity analysis, communicating findings and recommendations to development teams. Enhance and maintain Conan package management infrastructure and workflows. Extend and support end-to-end build and release pipelines, from source control through installation packaging. Manage build promotion, release readiness, and distribution processes. Administer and maintain persistent build and pipeline data. Analyze unstable or intermittent test failures, driving reproducibility and resolution. Integrate and maintain external Jenkins-based documentation pipelines. Assist with the deployment, configuration, and maintenance of new build infrastructure.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Software Engineering, or equivalent combination of education and experience. Experience with Simcenter Testlab is a plus. Strong understanding of TeamCity or similar continuous integration platforms. Experience troubleshooting and resolving build, integration, and deployment issues. Familiarity with CI/CD practices and modern software delivery methodologies. Strong communication and collaboration skills, with the ability to work effectively across development and infrastructure teams. Demonstrated attention to detail and a proactive approach to problem solving. Experience with Python and Windows batch scripting. Familiarity with C++ and/or C# development environments. Experience with build automation tools and technologies, including Make or similar systems. Understanding of source control systems such as Git. Experience working with package management and artifact repositories, such as Conan, is a plus.</p>
<p>Provide assistance to the supervisors that are responsible for performing, implementing and monitoring the general services to be offered in all of the restaurants. Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager. Coordinate, monitor and ensure the timely delivery of the services offered in the restaurants in line with the standards. Make and control all preparations for the units under his/her responsibility during working hours. Deliver and control materials needed from the storage house for the respective units. Direct personnel according to the service load. Ensure circulation of clean and dirty materials. Immediately respond to non-routine customer demands and complaints, report to his/her managers and inform the customer of the result. Organise the process to greet customers, seat them at their table and see them out. Report to the Food and Beverage Manager and Assistant Food and Beverage Manager. Forward senior managers orders to the restaurant personnel. Responsible for developing the training programme of the Food and Beverage Department and for the training of employees in his/her department. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma<br>Experience: At least 5 years of experience in the industry.<br>Foreign Language: Good command of English and/or Arabic to communicate well and keep track of the technical information in the related field.<br>Courses and Training: Vocational trainings and seminars.<br>Computer Literacy: Not required.<br>Skills: Knowledge of products and services in the related field and knowledge of the processes of other departments. Expected to integrate and coordinate his/her unit s operations.</p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a group, conference and events (GCE) sales executive, you’re not just driving revenue by securing GCE bookings – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue</li>
<li>Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics</li>
<li>Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization</li>
<li>Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business</li>
<li>Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations</li>
<li>Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery</li>
<li>Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p>The role involves monitoring systems, managing deployments, troubleshooting application, middleware, database, and infrastructure issues, and supporting High Availability and Disaster Recovery operations. Working closely with cross-functional teams, the engineer also contributes to automation, operational improvements, and reliable service delivery through Linux, SQL, scripting, and DevOps practices.</p><h3>Key Responsibilities</h3><ul><li>Support applications across Development, UAT, Production, and DR.</li><li>Support Oracle WebLogic Server and Apache HTTP Server.</li><li>Perform deployments, health checks, and log monitoring.</li><li>Troubleshoot HTTP errors, timeouts, connectivity, CPU, memory, and disk issues.</li><li>Support JDBC Data Sources, database connectivity, and SQL troubleshooting.</li><li>Participate in production incidents, High Availability, and Disaster Recovery activities.</li><li>Develop basic automation scripts and technical documentation.</li><li>Collaborate with Development, Database, Infrastructure, Network, and Security teams.</li></ul><p>Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications:</h3><ul><li>Bachelor's degree in a relevant technical field.</li><li>1 2 years of experience in Application Support, Middleware, Infrastructure, DevOps, System Administration, or a related role.</li><li>Good Linux, SQL, and database fundamentals.</li><li>Strong troubleshooting and analytical skills.</li></ul><h3>Preferred Technologies</h3><ul><li>Linux / RHEL | Oracle WebLogic | Apache HTTP Server | Oracle Database | SQL | Bash | Docker | Kubernetes | OCI</li></ul><h3>Required Technical Knowledge:</h3><ul><li>Linux / RHEL: processes, services, permissions, CPU, memory, disk, logs, and basic networking.</li><li>Web Server Concepts: HTTP/HTTPS, reverse proxy, load balancing, SSL/TLS, status codes, timeouts, health checks, and basic Apache HTTP Server knowledge.</li><li>Application Server Concepts: difference between Web Server and Application Server, plus basic knowledge of Domain, Admin Server, Managed Server, Cluster, Node Manager, JVM, Deployments, JDBC Data Sources, and Connection Pools. Basic Oracle WebLogic knowledge is preferred.</li><li>High Availability: load balancing, failover, redundancy, health checks, clustering, Active-Active / Active-Passive, and Disaster Recovery.</li><li>Database: basic Oracle Database, SQL, JDBC, and Connection Pool knowledge.</li><li>Troubleshooting flow: User Load Balancer Web Server Application Server Database Ability to identify the likely failing layer and collect relevant logs.</li><li>Docker & Kubernetes Foundation-level knowledge is required.</li><li>DevOps & Automation Basic knowledge of Git, CI/CD, Bash/Shell scripting, and automation.</li></ul><h3>Nice to Know</h3><ul><li>Networking: DNS, TCP/IP, ports, firewalls, routing, load balancers, and connectivity troubleshooting.</li><li>Security: authentication, authorization, SSL/TLS, certificates, least privilege, and application security basics.</li></ul>
<p>The Field of Physical Therapy is looking to recruit academic staff in the departments mentioned above. As an academic staff member, you will be expected to teach 4 working days per week including the research day off in the related department and provide academic advising to students. Research is a key objective at Galala University, so you will be expected to carry out high-quality research and scientific collaboration in Physical Therapy that leads to international publications in venues of high standards, and to apply for research grants to generate income and support for the research. As part of GU strategy, Physical Therapy Field at Galala University seeks to appoint highly motivated academic staff for a full-time and part-time positions in three departments. Qualifications: PhD in Physical Therapy in the requires specializations. At least 3-year teaching experience in higher education after PhD A strong track record of research. Proven high-quality communication skills in English, both written and oral. Teaching and/or research awards (e.g., best paper awards). Membership of professional bodies. A strong track record of professional and community services locally and globally. Applicant must have a doctorate degree (PhD) in Physical Therapy from an Egyptian or foreign university equivalent to the Supreme Council of Universities. Responsibilities: The duties and responsibilities include but are not limited to the following: you will be expected to teach 4 working days per week including the research day off. Delivering lectures and associated lab sessions. Conducts different interactive teaching methods. Contributes to the development of the curriculum, professional, educational quality assurance (QA), and research profile of the university. Supervises students projects, dissertations, and/or placements as appropriate. Supporting and promoting the field and departmental missions centered on excellence in teaching and learning through quality instruction and curriculum development. Participating in faculty committees, departmental meetings, research, and community service. Developing of syllabi for relevant courses and co-curriculum activities. Contributing to the improvement of the quality of instruction by utilizing innovative and interactive methodologies, techniques, and delivery methods. Providing students with frequent and timely assessment and clear feedback regarding academic performance Holding regular office hours. Participating in foundational activities and duties relevant to the mentioned specialties mentioned above program/Faculty of Physical Therapy Performing other duties as assigned. Field will state their points as per each job requirements Requirements: Interested applicants are invited to submit the documents listed below through the application with an updated photo (PDF format): Curriculum Vitae Teaching Statement Research Statement (describe current research agenda) Letter of reference (two letters of references, at least one of which should speak about the candidate s teaching and research abilities.</p>
<p><strong>1. Production Planning & Workflow Organization</strong></p><p></p><ul><li><p> Establish and improve the management system and working methods of the production department.</p></li><li><p> Organize internal and external production for short- and medium-term plans to ensure timely delivery and allocate resources for uncommitted orders.</p></li><li><p> Reduce production consumption, improve production efficiency, and control production costs within existing technical capacity and consumption quotas.</p></li><li><p> Continuously improve work content and production processes.</p></li><li><p> Monitor and improve <strong>Units Per Hour (UPH)</strong> across production lines to achieve or exceed established productivity targets.</p></li><li><p> Analyze production capacity, cycle time, line balance, and operational performance to identify productivity gaps and improvement opportunities.</p></li><li><p> Optimize manpower allocation across production lines and processes according to production requirements, workload, and operational capacity.</p></li><li><p><strong>2. Quality Control & Performance Management</strong></p></li><li><p> Handle quality and quantity inspection for all processes and provide quick feedback.</p></li><li><p> Support performance appraisal implementation, self-evaluate, assess direct subordinates, and review appraisal results.</p></li><li><p> Implement production system management and enhance “5S” on-site management.</p></li><li><p><strong>3. Cross-Functional Coordination</strong></p></li><li><p> Collaborate actively with quality control, engineering, PMC, and other functional departments, ensuring smooth interdepartmental cooperation.</p></li><li><p> Equipment & Maintenance Management</p></li><li><p> Develop and implement equipment maintenance, repair, and upkeep systems to ensure normal operation of production equipment.</p></li><li><p><strong>4. Training, Development & Succession Planning</strong></p></li><li><p> Organize and execute staff training to improve personal quality and professional capability.</p></li><li><p> Prepare and implement a succession plan and develop highly qualified technicians to ensure operational continuity.</p></li><li><p><strong>5. Policy Implementation & Culture Alignment</strong></p></li><li><p>Implement superior policies and actively promote the corporate culture within the department<strong>.</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree or above in science and engineering or related major.</p></li><li><p>10-15 years of experience in the same field : 4 years in the same position</p></li></ul><ul><li><p>Proficient in MS Office and related systems as ERP</p></li><li><p>Excellent in English is a must</p></li></ul><p></p>
<p>Job Description: Claims Management Consultant Cairo - Egypt FTC - 6 months 40 hours per week We offer Hybrid working so once you have completed the initial training and are competent in your role you are given the freedom to work from home some days and maintain a great work life balance. We Make Health Happen Ensure an exceptional customer experience for our customers by swiftly and accurately resolving all customer claims queries. Customer contact will be across all communication channels phone, email, web chat and letter. This is a diverse and skilled customer facing role where you will be responsible for resolving all claims queries to the customer s complete satisfaction without the need to refer the customer on. This will include assessing complex and high value claims from all customer groups Individual, Provider Corporate and Intermediaries. Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance, and regulation. You will be a claims subject matter expert, putting the customer at the centre of everything you do and using your claims knowledge to put forward ideas for the continual improvement of the customer experience. Key Responsibilities Taking end to end ownership for the resolution of all customer claims enquiries. Case manages all queries through to resolution. Assessing any claims as required including high value and complex claims. Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact. Complying with all regulatory and governance requirements including FCA and Treating Customers Fairly Achieving all targets for contact handling, turnaround times and quality. Participate in regular 121s and team meetings with your manager. Support new team members. Being a role model for the team demonstrating outstanding personal behaviours and performance. Being a Customer Service Champion within Claims. Contribute to the continuous improvement process by challenging exiting process and contributing ideas for improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Previous experience in the delivery of customer service within a contact centre setting, coupled with experience of case managing customer queries thorough to resolution. Significant experience of claims assessment / management / claims cost containment within the healthcare sector A track record of achieving and exceeding productivity and quality targets in a high performing team environment Highly customer focussed. Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes. Multilingual skills would be an advantage.</p>