Shipping representative Jobs

<p>Receive and check all incoming stock to ensure that the quality and quantity match the order specifications. Organize and store inventory in an efficient and orderly manner. Maintain proper records of stock levels and update inventory management systems regularly. Monitor stock rotation to ensure that older items are used first to prevent spoilage or expiration (FIFO - First In, First Out). Issue supplies to various departments (e.g., kitchen, housekeeping, maintenance) as per their requirements. Maintain accurate records of distribution to avoid any discrepancies. Conduct regular physical stock counts and report discrepancies to the management. Assist with reordering stock when items are running low. Ensure all receipts, requisitions, and inventory transactions are documented correctly. File and maintain all purchase orders, invoices, and delivery notes for auditing and reporting purposes. Inspect incoming goods for quality and ensure proper storage conditions. Report damaged, expired, or defective goods to suppliers and management. Ensure that all stock is stored in compliance with safety and health standards, including hygiene regulations. Follow the proper handling procedures for hazardous or perishable items. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience.</p><ul><li>Leading Myself</li><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li><li>Leading Others</li><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li><li>Leading the Business</li><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p>High school diploma or equivalent; background in logistics or supply chain management can be advantageous. Previous experience in inventory management or storekeeping, ideally in a hotel, restaurant, or similar environment. Strong organizational skills and attention to detail. Basic knowledge of inventory systems and stock management. Good communication skills and the ability to coordinate with various departments. Ability to work independently and as part of a team. Ability to lift and move heavy items as required.</p>

<p>We're looking for an Assistant Manager Demand Planning to join the team and focus on growing our own Grocery Store tMart, which is the region's first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! This role requires you to organize the forecasting demand of supplies to stores, create POs for replenishment and maintaining availability in the stores, with a team of demand planners to manage Back Office data. Organize the transition to 3PL, manage relations, and secure Talabat with Egypt best practices. Be accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports Manage stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization Be able to provide solutions and initiatives to solve problems with stocks in the warehouse and stores Guidance to store supervisors and admins to ensure smooth workflow Guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of the fundamentals of demand planning, as well as the ability to work on demand forecasting from A-Z</li><li>Experience in FMCG in demand planning and replenishment is a must</li><li>Experience in Warehouse management or 3PL partner relation is a must</li><li>Data and detail-oriented, and tech-savvy</li><li>Ability to guide senior-level executives and manage the expectations of multiple stakeholders</li><li>Ability to lead, coordinate, and facilitate the work of others; have supervisory responsibilities</li><li>Ability to take a broad perspective to problems and spot new, less obvious solutions</li><li>Ability to perform a variety of the most complex tasks and/or lead one or more teams</li><li>Be able to use knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li></ul>

<p>On behalf of our leading multinational client, we are looking to hire:</p><p></p><p><strong>Job Title for the new hire:</strong></p><p>PMO Project manager &amp; Business Analyst</p><p>&nbsp;</p><p><strong>Job Description:</strong></p><p>As a PMO PM &amp; BA, you will support GES PMO function with projects level 0 planning supporting scoping &amp; execution project managers, Provide visibility to leadership in challenging situations where tradeoffs have high opportunity cost , timely update projects timelines in data base, Support with projects resources allocation and bandwidth tracking. These critical tasks helps ensuring consistent and efficient execution of projects, adhering to Amazon's governance and project methodology frameworks,</p><p>to deliver optimal, high-quality, scalable solutions. The role requires high agility and effective communication supporting PMO function's edge as the source of truth across the organization.</p><p>&nbsp;</p><p><strong>Start Date:</strong></p><p>At the earliest&nbsp;</p><p>&nbsp;</p><p><strong>Expected deliverables:</strong></p><p>1-&nbsp;Maintaining PMO projects data base up to date for weekly/ Bi-weekly PMO reports</p><p>2-&nbsp;Supporting GES PMs with LT communication strategy and decision/ direction papers</p><p>3-&nbsp;Guide project teams through E2E process</p><p>4-&nbsp;Maintain Up to date resources allocation tool &amp; Laminar tagging and running queries enabling dashboards building for specific views as required</p><p>5-&nbsp;Support with OP intake, review and consolidation process across the year</p><p><strong>Requirements</strong></p><p><strong>Required qualifications/certifications:</strong></p><p>-&nbsp;Bachelor's degree</p><p>-&nbsp;Demonstrated experience in project management/ Control</p><p>-&nbsp;Program or project management experience.</p><p>-&nbsp;Experience using data and metrics to determine and drive improvements.</p><p>-&nbsp;Experience owning program strategy, end to end delivery, and communicating results to leadership.</p><p>-&nbsp;Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization, and building processes.</p><p>-&nbsp;Ability to deliver in ambiguity, work autonomously and multitask in an agile environment.</p><p>-&nbsp;Ability to collaborate across teams and drive agreement and alignment on complex topics.</p><p>-&nbsp;Experience delivering results in large, cross-functional initiatives.</p><p>-&nbsp;Ability to work effectively in a dynamic environment with changing priorities.</p><p>&nbsp;</p><p><strong>Software / programs / tools:</strong></p><p>Tableau &amp; SQL are preferred options</p><p>&nbsp;</p><p><strong>Required Years of Experience:</strong></p><p>+8</p><p>&nbsp;</p><p><strong>Travel is required for this role ?:</strong></p><p>Yes up to 25%&nbsp;</p><p></p>

<p><strong>Location:</strong> Al Rehab - New Cairo</p><p><strong>Working hours:</strong> 12:00 to 9:00 pm</p><p><strong>Working days: </strong>Sunday to Thursday</p><p></p><h2>Job Summary</h2><p>We are looking for a <strong>Senior Marketing Specialist</strong> to lead and coordinate the marketing team while contributing to the development and execution of the company’s overall marketing strategy. The ideal candidate should have <strong>hands-on experience across different areas of marketing</strong>, with the ability to manage multiple marketing functions, guide team members, and ensure successful execution of marketing initiatives.</p><p></p><h2>Key Responsibilities</h2><ul><li><p>Lead, manage, and coordinate the marketing team, assigning tasks and ensuring timely and high-quality delivery.</p></li><li><p>Develop and implement marketing strategies and campaigns aligned with the company’s business objectives.</p></li><li><p>Oversee different marketing functions, including digital marketing, content, social media, paid advertising, branding, and marketing operations.</p></li><li><p>Monitor campaign performance, analyze marketing data, and provide actionable recommendations to improve results.</p></li><li><p>Coordinate with other departments to ensure alignment between marketing activities and overall business goals.</p></li><li><p>Manage marketing projects from planning through execution and evaluation.</p></li><li><p>Guide and support team members, provide feedback, and contribute to their professional development.</p></li><li><p>Research market trends, competitors, customer behavior, and new marketing opportunities.</p></li><li><p>Manage external agencies, freelancers, and marketing partners when required.</p></li><li><p>Prepare regular marketing reports and present performance updates and recommendations to management.</p></li><li><p>Ensure consistency in the company’s brand positioning, messaging, and marketing communications.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><h2>Requirements</h2><ul><li><p>Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.</p></li><li><p><strong>3–5+ years of experience in marketing</strong>, preferably with experience in multiple marketing functions.</p></li><li><p>Previous experience in a <strong>senior marketing or team leadership role</strong> is preferred.</p></li><li><p>Strong hands-on understanding of different marketing areas, such as digital marketing, social media, content marketing, paid advertising, branding, and campaign management.</p></li><li><p>Proven experience managing and coordinating a marketing team.</p></li><li><p>Strong analytical, strategic thinking, and problem-solving skills.</p></li><li><p>Excellent project management and organizational abilities.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Ability to manage multiple projects and priorities simultaneously.</p></li><li><p>Strong English communication skills.</p></li></ul><h2>Preferred Skills</h2><ul><li><p>Experience working in a fast-paced environment or marketing agency.</p></li><li><p>Ability to develop marketing strategies as well as execute campaigns hands-on.</p></li><li><p>Strong understanding of marketing performance metrics and reporting.</p></li><li><p>Creative mindset with a strong understanding of current marketing trends.</p></li></ul><p></p><p></p>

<p><strong>OWORKERS </strong>is a multilingual Business Process Outsourcing (BPO) company specializing in staff augmentation and back- and front-office operations for global clients. The organization delivers complex data annotation, customer and technical support, data processing, content moderation, human verification, and accounting services in 35 languages. OWORKERS combines AI-driven solutions with human expertise to offer flexible, affordable, and scalable services tailored to client needs. With ISO 27001 and full GDPR compliance, the company operates five delivery centers, including Cairo, and serves many top-tier brands, worldwide leaders, and Fortune 500 companies.</p><p></p><p><strong>OWORKERS </strong>has been in business for over a decade and is a multi-award-winning provider recognized in the IAOP 2025 Global Outsourcing 100.</p><p></p><p><strong>Role Description</strong></p><p></p><p>The Chat and Email - Financial Advisor will:</p><ul><li><p>Support clients by Accessing and reviewing information</p></li><li><p>Communicating with customers</p></li><li><p>Recording internal notes</p></li><li><p>Categorising and escalating cases</p></li><li><p>Following up on customer issues</p></li></ul><p></p><p>Also, The Advisor is expected to stay informed about market trends, regulations, and best practices to optimize client outcomes and maintain strong long-term relationships.<br><br><strong>Why join OWorkers?</strong></p><p></p><ul><li><p>Join a global, multilingual organization with more than 10 years of industry experience.</p></li><li><p>Work in an international business environment supporting global operations.</p></li><li><p>Contribute to structured financial processes and continuous operational improvement.</p></li><li><p>Collaborate with experienced professionals across teams and locations.</p></li><li><p>Build your experience within a growing organization operating across multiple countries.</p></li></ul><p></p><p><strong>Work Conditions:</strong></p><ul><li><p><strong>Setup: On-Site in Degla El Maadi</strong></p></li><li><p><strong>Shift: 9 hours including 1 hour of breaks</strong></p></li><li><p><strong>Full Time (5 days/Week with Saturday and Sunday OFF), and Part Time (2 days/Week ONLY Saturday and Sunday)</strong></p></li><li><p><strong>Shifts: (Rotational 24 hours For Part Timers) - (From 5PM till 10AM For Full Timers)</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Fluency in English is a MUST.</strong></p></li><li><p><strong>Hands-on experience delivering customer support with great customer satisfaction while maintaining quality and professional conduct.</strong></p></li><li><p><strong>Bachelor’s degree or higher in Finance, Economics, Business, or a related field.</strong></p></li><li><p>Excellent analytical, numeric, and problem-solving skills, with attention to detail and adherence to regulatory standards.</p></li><li><p>Strong interpersonal and communication skills, with the ability to explain complex financial concepts clearly to diverse clients.</p></li><li><p>Ability to work on-site in Cairo, collaborate in a multilingual environment, and manage multiple client relationships effectively.</p></li></ul><p></p>

<p>Job Description We re looking for an Assistant Manager Demand Planning to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! This role requires you to organise the forecasting demand of supplies to stores, create POs for replenishment and maintaining availability in the stores, with a team of demand planners to manage Back Office data. Organize the transition to 3PL, manage relations, and secure Talabat with Egypt best practices. Be accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports Manage stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization Be able to provide solutions and initiatives to solve problems with stocks in the warehouse and stores Guidance to store supervisors and admins to ensure smooth workflow Guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of the fundamentals of demand planning, as well as the ability to work on demand forecasting from A-Z</li><li>Experience in FMCG in demand planning and replenishment is a must</li><li>Experience in Warehouse management or 3PL partner relation is a must</li><li>Data and detail-oriented, and tech-savvy</li><li>Ability to guide senior-level executives and manage the expectations of multiple stakeholders</li><li>Ability to lead, coordinate, and facilitate the work of others; have supervisory responsibilities</li><li>Ability to take a broad perspective to problems and spot new, less obvious solutions</li><li>Ability to perform a variety of the most complex tasks and/or lead one or more teams</li><li>Be able to use knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li></ul>

<p>Responsibilities Inspect all incoming shipments to ensure the correct quantity and quality. Verify that goods correspond with the purchase order or requisition. Ensure that all items are free from damage and report any discrepancies to the relevant departments. Organize and maintain the storage areas in an orderly manner. Ensure proper handling and storage of items in line with safety and quality standards. Update inventory records in the system and keep track of stock levels. Ensure that all paperwork, such as purchase orders, delivery notes, and receipts, are completed accurately. Maintain clear records for auditing and reporting purposes. Coordinate with suppliers, procurement, and other departments to ensure timely deliveries. Assist in the distribution of supplies to the respective departments. Ensure all items are stored in a safe manner, following health and safety regulations. Handle hazardous materials or perishable goods with care. Communicate any issues or delays in deliveries to the relevant parties. Work with the purchasing department to manage supply chain issues. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>Desired Candidate Profile</strong></p><p>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change</p><p>Experience/Certificates/Education High school diploma or equivalent; vocational or technical certification in warehouse management or supply chain management can be advantage. Prior experience in receiving, inventory control, or warehouse management is highly valued. Strong attention to detail and organizational skills. Ability to handle physical tasks, such as lifting and moving supplies. Knowledge of inventory systems and basic administrative skills. Strong communication and problem-solving abilities. Previous experience in a similar role (e.g., warehouse, logistics, or stock management) is often preferred.</p>

<p><strong>OWORKERS </strong>is a multilingual Business Process Outsourcing (BPO) company specializing in staff augmentation and back- and front-office operations for global clients. The organization delivers complex data annotation, customer and technical support, data processing, content moderation, human verification, and accounting services in 35 languages. OWORKERS combines AI-driven solutions with human expertise to offer flexible, affordable, and scalable services tailored to client needs. With ISO 27001 and full GDPR compliance, the company operates five delivery centers, including Cairo, and serves many top-tier brands, worldwide leaders, and Fortune 500 companies.</p><p></p><p><strong>OWORKERS has been in business for over a decade and is a multi-award-winning provider recognized in the IAOP 2025 Global Outsourcing 100.</strong></p><p></p><p><strong>Role Description</strong></p><p>The <strong>Customer Service - Financial Advisor</strong> will support clients by assessing their financial goals, analyzing current financial situations, and developing personalized wealth management plans. Day-to-day responsibilities include providing guidance on investments and retirement planning, preparing financial reports and projections, and explaining financial products and services in clear, accessible terms. The role involves regular client meetings, portfolio reviews, and coordination with internal teams to ensure high-quality, compliant, and client-focused advisory services. The Advisor is expected to stay informed about market trends, regulations, and best practices to optimize client outcomes and maintain strong long-term relationships.</p><p></p><p><strong>Why join OWorkers?</strong></p><p></p><ul><li><p><strong>Join a global, multilingual organization with more than 10 years of industry experience.</strong></p></li><li><p><strong>Work in an international business environment supporting global operations.</strong></p></li><li><p><strong>Contribute to structured financial processes and continuous operational improvement.</strong></p></li><li><p><strong>Collaborate with experienced professionals across teams and locations.</strong></p></li><li><p><strong>Build your experience within a growing organization operating across multiple countries.</strong></p></li></ul><p></p><p><strong>Work Conditions:</strong></p><ul><li><p><strong>Setup: On-Site in Degla El Maadi</strong></p></li><li><p><strong>Shift: 9 hours including 1 hour of breaks</strong></p></li><li><p><strong>Full Time 5 days/Week with Saturday and Sunday OFF</strong></p></li><li><p><strong>Shifts: First shift starts at 5PM / last shift ends at 10AM</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><p></p><ul><li><p><strong>Fluency in English is a MUST.</strong></p></li><li><p><strong>Proficiency in Investments, covering asset allocation, risk assessment, and portfolio management.</strong></p></li><li><p><strong>Hands-on experience delivering Wealth Management Services, including advisory support and ongoing portfolio review.</strong></p></li><li><p><strong>Bachelor’s degree or higher in Finance, Economics, Business, or a related field.</strong></p></li></ul><p></p>

<p><strong>Responsibilities</strong></p><ul><li><strong>Maintenance &amp; Troubleshooting</strong><ul><li>Perform routine and preventive maintenance on electrical and automation equipment.</li><li>Troubleshoot and repair faults in electrical control systems, drives, PLCs, HMIs, sensors, and instrumentation.</li><li>Basic knowledge of industrial utility systems, including Air Handling Units (AHUs), Chillers, Air Compressors, and Diesel Generators, with the ability to support</li><li>Respond promptly to breakdowns and ensure quick resolution to minimize downtime.</li></ul></li><li><strong>Automation Systems</strong><ul><li>Program, maintain, and upgrade PLC systems (Siemens, OMRON, etc.).</li><li>Support SCADA and HMI systems, ensuring optimal performance and usability.</li><li>Develop and implement control logic for process optimization.</li></ul></li><li><strong>Electrical Systems</strong><ul><li>Maintain and troubleshoot power distribution systems (LV/MV), motor control centers (MCCs), VFDs, and backup power systems.</li><li>Ensure compliance with electrical safety standards and codes.</li><li>Work with contractors and vendors on electrical installations and upgrades.</li></ul></li><li><strong>Spare Parts Warehouse Management</strong><ul><li>Manage the inventory of electrical and automation spare parts, ensuring availability of critical components.</li><li>Maintain accurate records of parts usage, stock levels, and reorder points using CMMS or inventory management systems.</li><li>Identify obsolete parts and propose replacements or upgrades.</li><li>Coordinate with procurement to ensure timely ordering and delivery of spare parts.</li><li>Optimize storage layout and implement labeling and categorization systems to improve traceability and retrieval efficiency.</li></ul></li><li><strong>Continuous Improvement &amp; Documentation</strong><ul><li>Participate in process improvement projects to enhance system performance, reliability, and energy efficiency.</li><li>Maintain accurate documentation for all electrical schematics, PLC code, and system configurations.</li><li>Analyze downtime trends and provide actionable insights to reduce recurrence.</li></ul></li><li><strong>Compliance &amp; Safety</strong><ul><li>Ensure all activities are performed in compliance with health, safety, and environmental regulations.</li><li>Support audits and inspections related to electrical and automation systems.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Experiences &amp; Qualifications</strong></p><ul><li>Bachelor’s degree in Electrical Engineering.</li><li>Suitable years of experience in electrical maintenance and industrial automation, preferably in manufacturing or process industries.</li><li>Solid knowledge of electrical systems, drives, instrumentation &amp; control systems.</li><li>Strong problem-solving skills, analytical thinking.</li><li>Excellent communication and teamwork skills.</li><li>Proficiency in PLC programming (Siemens &amp; OMRON), &amp; automation systems is a plus.</li><li>Experience with CMMS software for maintenance planning and record-keeping is a plus.</li><li>Previous experience in FMCG operations is a plus.</li></ul><p><strong>Skills</strong></p><ul><li>Problem Solving &amp; Analytical thinking.</li><li>Troubleshooting &amp; Repairs</li><li>Projects management</li><li>Shop floor leadership</li></ul>

<p>Who we are We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory &amp; transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.</p><p>Why choose us Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.</p><p>Job Purpose The Facility Manager Hard Services is responsible for the day-to-day management, maintenance and performance of all hard services (MEP, civil, HVAC, fire and life safety, and building infrastructure) on site. The role ensures assets are maintained to the highest safety and reliability standards, statutory compliance is upheld, and service delivery meets client SLAs and KPIs.</p><p>What you will be doing This position has the authority to:</p><ul><li>Approve emergency reactive works and mobilize specialist contractors within delegated financial limits</li><li>Stop any unsafe work or equipment operation on site</li><li>Approve technician/engineer work schedules, shift rosters and overtime</li><li>Initiate purchase requisitions for spares, consumables and contracted works</li><li>Sign off completed PPM and reactive maintenance work orders</li></ul><p>Skills Required</p><ul><li>Strong technical/engineering judgment and problem-solving</li><li>Leadership and team management</li><li>Vendor negotiation and contract management</li><li>Client relationship management</li><li>Attention to compliance, documentation and reporting accuracy</li><li>Ability to work under pressure in a 24/7 operational environment</li></ul><p>Knowledge Required</p><ul><li>HVAC, electrical distribution, fire &amp; life safety systems, BMS and generators</li><li>CAFM/CMMS platforms</li><li>Local Civil Defense and building code requirements</li><li>HSE regulations and permit-to-work systems</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What you will bring</p><ul><li>Bachelor's degree in Mechanical/Electrical Engineering or related field</li><li>5 8+ years' experience in hard services/MEP facilities management, ideally within IFM or corporate real estate environments</li><li>Familiarity with CAFM/CMMS platforms</li></ul>

<p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world. For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><p>Context Systra Egypt is looking for " Deputy Rail Systems Director" for EET (Green Line) Project for Cairo location.</p><p>Missions/Main Duties</p><p>Key Responsibilities:</p><ul><li>Responsible for managing the System design review &amp; supervising the team assigned to EET.</li><li>Coordinate all Systems design review &amp; supervision of activities with the project management team.</li><li>Supervise the design documents related to rail systems, track works and rolling stock supplied and installed by contractor according to the design standards specifications stated in the EPC Contract documents.</li><li>Management of the site supervision in accordance with client requirements.</li><li>Supervision of Rail systems technical evaluation and selection of appropriate technologies and systems.</li><li>Supervise the preparation and delivery of reports for the client.</li><li>Ensure that Contract requirements are understood by all parties and documented such as System and Subsystem requirements documents.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>University degree (bachelor s degree in electrical or mechanical engineering)</p><p>General overall experience of 20 years</p><p>12 years of professional experience in the same field (Rail Transit Projects).</p><p>5 years of experience in management and implementation of similar transport infrastructure projects and in a similar position.</p><p>Experience working in a similar role on at least one HSR project.</p><p>Good communication and management skills and capacity to negotiate and develop good.</p><p>Fluent in English.</p>

<ul><li><p>Oversee the branch’s daily opening and closing procedures within scheduled hours and complete all daily checklist items.</p></li><li><p>Ensure compliance with company policies, procedures, branch performance indicators, uniform standards, and professional conduct requirements.</p></li><li><p>Monitor staff attendance, departure records, and adherence to customer-facing service standards.</p></li><li><p>Conduct daily morning team meetings to communicate priorities, sales targets, and follow up on previous action items.</p></li><li><p>Ensure product price cards are accurate and aligned with prices displayed in the RMS system.</p></li><li><p>Analyze product sales performance against targets and take action to manage slow-moving inventory.</p></li><li><p>Handle and resolve customer complaints professionally, ensuring issues are fully closed and customer satisfaction is maintained.</p></li><li><p>Communicate Head Office promotions and updates to branch staff and ensure timely updates to price cards and product displays.</p></li><li><p>Review customer order handovers following invoice issuance.</p></li><li><p>Review branch installment orders and Mylo account creation requests before submitting documentation to management.</p></li><li><p>Coordinate with the Planning Department to arrange the withdrawal of slow-moving inventory.</p></li><li><p>Review monthly branch inventory counts, including stock levels, fast- and slow-moving products, shortages, and stocktaking discrepancies.</p></li><li><p>Follow up on the closure of branch merchandise transfer orders.</p></li><li><p>Coordinate with support departments to resolve branch infrastructure-related issues.</p></li><li><p>Analyze daily branch sales against previous performance, identify gaps, and address issues affecting target achievement.</p></li><li><p>Monitor customer delivery fulfillment rates and take corrective action where required.</p></li><li><p>Review and follow up on daily merchandise withdrawal requests from the branch.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, Retail Management, or a related field.</p></li><li><p>6-10 years of experience in <strong>branch management, retail operations, or store management</strong>.</p></li><li><p>Proven experience in managing daily branch operations and supervising staff.</p></li><li><p>Strong knowledge of sales, inventory management, and customer service.</p></li><li><p>Experience in monitoring sales targets and analyzing branch performance.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Good problem-solving and decision-making abilities.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Good knowledge of MS Office; experience with <strong>RMS/ERP systems</strong> is a plus.</p></li><li><p>Ability to handle customer complaints and resolve operational issues professionally.</p></li><li><p>Strong organizational skills with the ability to manage multiple priorities.</p></li><li><p>Good command of English.</p></li><li><p>Suez resident.</p></li></ul><p></p>

<ul><li><p>Oversee the branch’s daily opening and closing procedures within scheduled hours and complete all daily checklist items.</p></li><li><p>Ensure compliance with company policies, procedures, branch performance indicators, uniform standards, and professional conduct requirements.</p></li><li><p>Monitor staff attendance, departure records, and adherence to customer-facing service standards.</p></li><li><p>Conduct daily morning team meetings to communicate priorities, sales targets, and follow up on previous action items.</p></li><li><p>Ensure product price cards are accurate and aligned with prices displayed in the RMS system.</p></li><li><p>Analyze product sales performance against targets and take action to manage slow-moving inventory.</p></li><li><p>Handle and resolve customer complaints professionally, ensuring issues are fully closed and customer satisfaction is maintained.</p></li><li><p>Communicate Head Office promotions and updates to branch staff and ensure timely updates to price cards and product displays.</p></li><li><p>Review customer order handovers following invoice issuance.</p></li><li><p>Review branch installment orders and Mylo account creation requests before submitting documentation to management.</p></li><li><p>Coordinate with the Planning Department to arrange the withdrawal of slow-moving inventory.</p></li><li><p>Review monthly branch inventory counts, including stock levels, fast- and slow-moving products, shortages, and stocktaking discrepancies.</p></li><li><p>Follow up on the closure of branch merchandise transfer orders.</p></li><li><p>Coordinate with support departments to resolve branch infrastructure-related issues.</p></li><li><p>Analyze daily branch sales against previous performance, identify gaps, and address issues affecting target achievement.</p></li><li><p>Monitor customer delivery fulfillment rates and take corrective action where required.</p></li><li><p>Review and follow up on daily merchandise withdrawal requests from the branch.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, Retail Management, or a related field.</p></li><li><p>6-10 years of experience in <strong>branch management, retail operations, or store management</strong>.</p></li><li><p>Proven experience in managing daily branch operations and supervising staff.</p></li><li><p>Strong knowledge of sales, inventory management, and customer service.</p></li><li><p>Experience in monitoring sales targets and analyzing branch performance.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Good problem-solving and decision-making abilities.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Good knowledge of MS Office; experience with <strong>RMS/ERP systems</strong> is a plus.</p></li><li><p>Ability to handle customer complaints and resolve operational issues professionally.</p></li><li><p>Strong organizational skills with the ability to manage multiple priorities.</p></li><li><p>Good command of English.</p></li><li><p>Suez resident.</p></li></ul><p></p>

<ul><li><p>Oversee the branch’s daily opening and closing procedures within scheduled hours and complete all daily checklist items.</p></li><li><p>Ensure compliance with company policies, procedures, branch performance indicators, uniform standards, and professional conduct requirements.</p></li><li><p>Monitor staff attendance, departure records, and adherence to customer-facing service standards.</p></li><li><p>Conduct daily morning team meetings to communicate priorities, sales targets, and follow up on previous action items.</p></li><li><p>Ensure product price cards are accurate and aligned with prices displayed in the RMS system.</p></li><li><p>Analyze product sales performance against targets and take action to manage slow-moving inventory.</p></li><li><p>Handle and resolve customer complaints professionally, ensuring issues are fully closed and customer satisfaction is maintained.</p></li><li><p>Communicate Head Office promotions and updates to branch staff and ensure timely updates to price cards and product displays.</p></li><li><p>Review customer order handovers following invoice issuance.</p></li><li><p>Review branch installment orders and Mylo account creation requests before submitting documentation to management.</p></li><li><p>Coordinate with the Planning Department to arrange the withdrawal of slow-moving inventory.</p></li><li><p>Review monthly branch inventory counts, including stock levels, fast- and slow-moving products, shortages, and stocktaking discrepancies.</p></li><li><p>Follow up on the closure of branch merchandise transfer orders.</p></li><li><p>Coordinate with support departments to resolve branch infrastructure-related issues.</p></li><li><p>Analyze daily branch sales against previous performance, identify gaps, and address issues affecting target achievement.</p></li><li><p>Monitor customer delivery fulfillment rates and take corrective action where required.</p></li><li><p>Review and follow up on daily merchandise withdrawal requests from the branch.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, Retail Management, or a related field.</p></li><li><p>6-10 years of experience in <strong>branch management, retail operations, or store management</strong>.</p></li><li><p>Proven experience in managing daily branch operations and supervising staff.</p></li><li><p>Strong knowledge of sales, inventory management, and customer service.</p></li><li><p>Experience in monitoring sales targets and analyzing branch performance.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Good problem-solving and decision-making abilities.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Good knowledge of MS Office; experience with <strong>RMS/ERP systems</strong> is a plus.</p></li><li><p>Ability to handle customer complaints and resolve operational issues professionally.</p></li><li><p>Strong organizational skills with the ability to manage multiple priorities.</p></li><li><p>Good command of English.</p></li><li><p>Suez resident.</p></li></ul><p></p>

<ul><li><p>Oversee the branch’s daily opening and closing procedures within scheduled hours and complete all daily checklist items.</p></li><li><p>Ensure compliance with company policies, procedures, branch performance indicators, uniform standards, and professional conduct requirements.</p></li><li><p>Monitor staff attendance, departure records, and adherence to customer-facing service standards.</p></li><li><p>Conduct daily morning team meetings to communicate priorities, sales targets, and follow up on previous action items.</p></li><li><p>Ensure product price cards are accurate and aligned with prices displayed in the RMS system.</p></li><li><p>Analyze product sales performance against targets and take action to manage slow-moving inventory.</p></li><li><p>Handle and resolve customer complaints professionally, ensuring issues are fully closed and customer satisfaction is maintained.</p></li><li><p>Communicate Head Office promotions and updates to branch staff and ensure timely updates to price cards and product displays.</p></li><li><p>Review customer order handovers following invoice issuance.</p></li><li><p>Review branch installment orders and Mylo account creation requests before submitting documentation to management.</p></li><li><p>Coordinate with the Planning Department to arrange the withdrawal of slow-moving inventory.</p></li><li><p>Review monthly branch inventory counts, including stock levels, fast- and slow-moving products, shortages, and stocktaking discrepancies.</p></li><li><p>Follow up on the closure of branch merchandise transfer orders.</p></li><li><p>Coordinate with support departments to resolve branch infrastructure-related issues.</p></li><li><p>Analyze daily branch sales against previous performance, identify gaps, and address issues affecting target achievement.</p></li><li><p>Monitor customer delivery fulfillment rates and take corrective action where required.</p></li><li><p>Review and follow up on daily merchandise withdrawal requests from the branch.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, Retail Management, or a related field.</p></li><li><p>6-10 years of experience in <strong>branch management, retail operations, or store management</strong>.</p></li><li><p>Proven experience in managing daily branch operations and supervising staff.</p></li><li><p>Strong knowledge of sales, inventory management, and customer service.</p></li><li><p>Experience in monitoring sales targets and analyzing branch performance.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Good problem-solving and decision-making abilities.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Good knowledge of MS Office; experience with <strong>RMS/ERP systems</strong> is a plus.</p></li><li><p>Ability to handle customer complaints and resolve operational issues professionally.</p></li><li><p>Strong organizational skills with the ability to manage multiple priorities.</p></li><li><p>Good command of English.</p></li><li><p>Suez resident.</p></li></ul><p></p>

<p>We are seeking an experienced DevOps Engineer with a strong background in cloud infrastructure, automation, and continuous integration/continuous delivery (CI/CD) pipelines. The ideal candidate will have experience working with containerization technologies, Infrastructure as Code (IaC), and cloud platforms. This role will involve managing and deploying highly available cloud infrastructure solutions, improving development processes, and ensuring the security and scalability of the systems.</p><p>Key Responsibilities:</p><ul><li>Design, build, and maintain cloud infrastructure using tools like Terraform, Docker, and Kubernetes.</li><li>Manage CI/CD pipelines using Jenkins, ArgoCD, Tekton, and other modern automation tools.</li><li>Develop Infrastructure as Code (IaC) solutions using Terraform, YAML, and other declarative tools.</li><li>Implement and manage container orchestration with Kubernetes and OpenShift.</li><li>Ensure optimal networking and connectivity between cloud services and on-premise systems (VPN, firewalls).</li><li>Collaborate with development teams to ensure seamless integration between cloud infrastructure and backend/frontend services.</li><li>Automate infrastructure processes to ensure efficient deployments, scaling, and monitoring.</li><li>Manage the cloud infrastructure in AWS, Oracle Cloud, or other cloud platforms.</li><li>Troubleshoot and resolve infrastructure-related issues, ensuring uptime and minimal service disruptions.</li><li>Evaluate, test, and integrate new technologies to streamline operations and enhance the stability of the platforms.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>( 7+ Years of experience- Banking experience ) Proven experience in managing cloud infrastructure in AWS, Oracle Cloud, or similar platforms.</li><li>Strong knowledge of Terraform, Docker, Kubernetes, and other containerization technologies.</li><li>Experience with CI/CD pipelines and related tools (Jenkins, ArgoCD, Tekton).</li><li>Familiarity with scripting languages such as Shell, Python, or GoLang.</li><li>Experience with microservice architectures and the ability to troubleshoot performance issues across frontend and backend services.</li><li>Excellent understanding of networking, firewalls, VPNs, and security best practices in cloud environments.</li><li>Hands-on experience with Git, GitHub, and GitLab for code management and review.</li><li>Strong problem-solving skills, with a focus on automation and infrastructure optimization.</li></ul><p>Preferred Experience:</p><ul><li>Experience working in highly regulated industries such as banking, insurance, or e-commerce.</li><li>Familiarity with Oracle Cloud Infrastructure.</li><li>Experience with performance tuning and optimization for large-scale systems handling high traffic.</li></ul><p>Education:</p><ul><li>Bachelor's degree in Computer Science, Engineering, or a related field.</li><li>Certifications in cloud technologies (AWS, Google Cloud, Oracle) or DevOps-related tools are a plus.</li></ul>

<p>A 150 bed hospital in Downtown Cairo is seeking a highly experienced Medical Director to lead all clinical and medical affairs.</p><p>The ideal candidate will be a senior physician with a strong background in hospital-<br>based medical leadership, clinical governance, and multidisciplinary team management.<br>As part of the executive leadership team, the Medical Director will play a key role in setting the clinical direction, overseeing quality and safety programs, and ensuring compliance with GAHAR and national healthcare regulations. This role reports directly to the Hospital Director and the Executive Board of the managing company.</p><p></p><p>Responsibilities include:</p><ul><li><p>Leading the hospital’s overall medical and clinical strategy to ensure the delivery of high-quality, evidence-<br>based patient care.</p></li><li><p>Supervising department heads and medical staff across all specialties and ensuring continuous<br>professional development and performance evaluation.</p></li><li><p>Collaborating with the Hospital Director and administrative leadership on operational planning, resource<br>allocation, and clinical service design.</p></li><li><p>Overseeing the development and implementation of clinical policies, protocols, and patient safety<br>initiatives.</p></li><li><p>Ensuring full compliance with Egyptian Ministry of Health regulations, licensing, and GAHAR accreditation<br>standards.</p></li><li><p>Leading the medical staff credentialing, privileging, and reappointment processes.</p></li><li><p>Monitoring clinical indicators, patient outcomes, and risk management metrics, and leading initiatives for<br>clinical quality improvement.</p></li><li><p>Acting as a key liaison with medical staff, nursing leadership, allied health, and support services to ensure<br>coordination of care and optimal patient flow.</p></li><li><p>Participating in committees related to quality, ethics, infection control, mortality reviews, and medical education.</p></li><li><p>Representing the medical staff in board meetings, strategic planning discussions, and public or regulatory<br>engagements.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Medical Degree (MBBCh or equivalent), with a valid Egyptian license to practice.</p></li><li><p>Master’s degree in a medical specialty, with strong clinical and leadership credentials.</p></li><li><p>Postgraduate qualification in hospital or health management, public health, or related field preferred.</p></li><li><p>Minimum of 10 years’ clinical experience, with 5+ years in medical leadership (as Medical Director,<br>Department Head, or equivalent).</p></li><li><p>Strong background in clinical governance, patient safety, quality assurance, infection control, and<br>regulatory compliance.</p></li><li><p>Familiarity with GAHAR standards, Egyptian MOHP regulations, and international accreditation<br>frameworks (e.g., JCI).</p></li><li><p>Excellent leadership, decision-making, and interpersonal skills.</p></li><li><p>Fluency in English and Arabic.</p></li><li><p>Proficiency in MS Office and familiarity with hospital information systems (HIS, EMR).</p></li></ul><p></p>

<ul><li><p>upervise and manage the Call Center team to ensure efficient and high-quality customer service operations.</p></li><li><p>Monitor and manage inbound calls, outbound follow-up calls, emails, and chat interactions to ensure timely and professional customer support.</p></li><li><p>Provide guidance and support to team members in handling customer inquiries, complaints, and requests.</p></li><li><p>Ensure accurate and consistent information is provided regarding products, services, policies, and procedures.</p></li><li><p>Monitor team performance against KPIs, including service level, response time, quality, customer satisfaction, and productivity.</p></li><li><p>Handle escalated customer issues and complex cases, ensuring appropriate resolution and customer satisfaction.</p></li><li><p>Conduct regular quality monitoring and provide constructive feedback and coaching to improve team performance.</p></li><li><p>Ensure adherence to company guidelines, fintech industry regulations, data protection policies, and customer service standards.</p></li><li><p>Identify recurring customer issues and provide recommendations to improve processes, products, and overall service delivery.</p></li><li><p>Ensure all customer interactions and resolutions are accurately documented in the CRM system.</p></li><li><p>Prepare and share regular performance reports and operational updates with the Customer Service Manager.</p></li><li><p>Conduct regular team briefings, coaching sessions, and training to ensure employees remain updated on products, features, procedures, and compliance requirements.</p></li><li><p>Monitor attendance, adherence, and daily team activities to ensure smooth call center operations.</p></li><li><p>Share customer feedback and operational insights with relevant departments to support continuous improvement.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, or any relevant field.</p></li><li><p>5-7 years of experience in Call Center or Customer Service, with at least 1–2 years in a Team Leader or supervisory role.</p></li><li><p>Strong experience in managing inbound and outbound customer service operations.</p></li><li><p>Previous experience in fintech, banking, financial services, or a related industry is preferred.</p></li><li><p>Strong leadership, coaching, and team management skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong problem-solving and conflict-resolution abilities.</p></li><li><p>Good understanding of Call Center KPIs, including AHT, SLA, Service Level, CSAT, Quality, and Productivity.</p></li><li><p>Proficiency in CRM systems and Microsoft Office, particularly Excel.</p></li><li><p>Ability to analyze team performance and prepare operational reports.</p></li><li><p>Strong customer-focused mindset with the ability to handle escalations professionally.</p></li><li><p>Ability to work under pressure and manage multiple priorities in a fast-paced environment.</p></li><li><p>Good command of English is preferred.</p></li></ul><p></p>

<p><strong>Purpose of Role:</strong> <br>Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts particularly visa processing, passport/ID issuance, consular and attestation services by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.</p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies</li> <li>Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure</li> <li>Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies</li> <li>Position the company's technology and digital services capability (e.g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner</li> <li>Navigate Egypt's public procurement, security clearance, and data sovereignty requirements</li> <li>Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals</li> <li>Represent the company at government forums, embassy events, and industry conferences in Egypt</li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> </p> <p> <strong>Experience:</strong> </p> <ul> <li>12 15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level</li> <li>Proven track record originating and closing large-scale contracts with the Egyptian government specifically MOFA and/or Ministry of Interior</li> <li>Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector)</li> <li>Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles</li> </ul> <p> <strong>Relationships &amp; Network:</strong> </p> <ul> <li>Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts)</li> <li>Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs)</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Government relations and public-sector deal structuring</li> <li>Consultative/enterprise sales for technology or managed-services contracts</li> <li>Fluent Arabic and English (essential contract and relationship work will be in both)</li> <li>Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts</li> </ul> <p> <strong>Profile Fit:</strong> </p> <ul> <li>Egyptian national or long-term Cairo-based executive with established local standing preferred</li> <li>Comfortable operating in a matrixed regional structure, reporting into a Middle East &amp; Africa BD leadership function</li> <li>High integrity and discretion given the sensitivity of government/security-adjacent engagements</li> </ul>

<ul><li><p><strong>Key Responsibilities</strong></p></li><li><p> Manage the day-to-day administration of Medical and Life Insurance programs for approximately 10,000 employees.</p></li><li><p> Manage the full employee benefits lifecycle, including enrollment, additions, deletions, transfers, upgrades, downgrades, and terminations.</p></li><li><p> Coordinate with insurance providers, brokers, TPAs, and other benefits vendors to ensure smooth service delivery.</p></li><li><p> Monitor and follow up on medical and life insurance claims, employee inquiries, approvals, and escalations.</p></li><li><p>Review and validate insurance invoices, premiums, employee eligibility, and monthly billing statements.</p></li><li><p>Ensure accurate reconciliation between HR records, insurance enrollment data, and vendor records.</p></li><li><p>Prepare regular reports and analysis related to benefits utilization, enrollment, claims, premiums, and costs.</p></li><li><p>Support the annual medical and life insurance renewal process, including data preparation, utilization analysis, quotations, and negotiations with insurance providers/brokers.</p></li><li><p>Monitor insurance contracts, SLAs, policy terms, and service quality.</p></li><li><p>Analyze medical insurance utilization and claims trends and provide insights to management to support cost optimization.</p></li><li><p>Coordinate with HR, Payroll, Finance, and other internal stakeholders regarding benefits-related matters.</p></li><li><p>Ensure timely processing of employee additions, deletions, and changes and minimize discrepancies in insurance coverage.</p></li><li><p>Handle employee inquiries and complaints related to medical and life insurance and ensure timely resolution.</p></li><li><p>Develop and maintain accurate benefits databases and records while ensuring data confidentiality.</p></li><li><p>Support the implementation and enhancement of benefits policies and processes.</p></li><li><p>Ensure compliance with company policies and applicable regulations related to employee benefits.</p></li><li><p>Prepare presentations and management reports highlighting benefits costs, utilization, claims trends, and key KPIs.</p></li><li><p>Participate in benefits projects, system enhancements, and process improvement initiatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p> Bachelor’s degree in Business Administration, Human Resources, Insurance, or a related field.</p></li><li><p> 3+ years of relevant experience in Benefits, Compensation &amp; Benefits, HR Operations, or Insurance.</p></li><li><p>Proven hands-on experience managing Medical and Life Insurance programs.</p></li><li><p>Experience managing benefits for a large employee population (8,000–10,000+ employees) is highly preferred.</p></li><li><p>Strong experience dealing with insurance companies, brokers, TPAs, and healthcare providers.</p></li><li><p>Strong knowledge of medical insurance administration, life insurance schemes, claims, eligibility, and policy management.</p></li><li><p>Excellent analytical and reporting skills, with strong Microsoft Excel knowledge.</p></li><li><p>Experience with HRIS/ERP systems and employee benefits databases.</p></li><li><p>Strong communication, negotiation, problem-solving, and stakeholder management skills.</p></li><li><p>Ability to manage high-volume transactions and work effectively with multiple stakeholders.</p></li><li><p>High level of confidentiality and attention to detail.</p></li></ul><p></p>