Shipping representative Jobs

<p> </p> Job Description <p> </p> <p> <b>Are You Ready to Make It Happen at Mondel z International?</b> </p> <p> </p> <p> <b>Join our Mission to Lead the Future of Snacking. Make It With Pride.</b> </p> <p> </p> <p>You will execute initiatives through I2M and IIM processes for the site and ensure effective execution, coordination, tracking &amp; communication of change as it relates to new and existing products, packaging and processes for the plant.</p> <p> </p> <p> <b>How you will contribute</b> </p> <p> </p> <p>You will:</p> <ul> <li>Support Project Development / Execution: Execute initiatives through I2M/IIM (Innovation 2 Market; Initiative Management), Provide critical inputs to the site BD leader (specifically for IIM Design Reviews (DR2 DR6)); From Design reviews-DR 4 onwards execute project activities on the site; Master data creation, Art Work, Raw/Pack Material availability, Track timings and report to project team. Organize trials and FPA s (e.g. materials, team logistics etc.). Communication and execution of promotional activities within the I2M process.</li> <li>Support ongoing business simplification: Provide inputs to Site BD leader to support Integration of overall site change management agenda to ensure delivery of projects while maintaining service levels. Coordination (planning and tracking) with all plant departments for plant trials, key project activities. Status tracking and communication of Plant activities key Cross functional team members (external to the plant). Work on the de-complexity agenda and support the delivery of the site productivity and improvement agenda. Ensure execution of regional /global menu cards and ensure that manufacturing hurdle rates are met.</li> <li>Support site BD Leader to Manage the interfaces with the category PCMs, be responsible for the timely execution of new initiatives and business related projects using IIM methodology; Coordinates effectively with Operations Core team to setup VSU teams for the projects and with the Engineering team to manage startup and construction activities for the projects.</li> </ul> <p> </p> <p> <b>What you will bring</b> </p> <p> </p> <p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p> <ul> <li>Strong operational &amp; manufacturing experience in CPG industry with experience in TPM-Total productive maintenance, 5s, LEAN, 6 sigma tools and concepts, Safety &amp; GMP standards</li> <li>Possess financial &amp; business acumen, project management skills and Knowledge of industrial manufacturing equipment, Technology &amp; Engineering automation basics.</li> <li>Computer proficiency (MS Office to include Word, Excel, PowerPoint) &amp; experience in ERP systems. Excellent communication skills (Verbal and Written), Analytical &amp; Problem solving skills, strong collaboration and relationship management skills.</li> </ul> <p> </p> <p> </p> <p> <b> <u>More about this role</u> </b> </p> <p> </p> <p> <b>What you need to know about this position:</b> </p> <p> <b>Key Accountabilities</b> <br> <br> <b>1. CAPEX &amp; Engineering Governance</b> <br>Own annual CAPEX planning and long-term infrastructure roadmap.<br>Lead capital projects from feasibility to commissioning and vertical start-up.<br>Prepare capital appropriation requests (CARs) and financial justifications.<br>Ensure projects deliver on scope, timing, cost, and performance guarantees.<br>Manage automation and digitalization programs aligned with Factory of the Future.<br> <br> <b>2. Productivity &amp; Cost Leadership</b> <br>Drive Conversion and Non-Conversion productivity programs.<br>Lead RM/PM cost optimization workshops with cross-functional teams.<br>Optimize Internal Billing Rates (IBRs) and plant cost structures.<br>Deliver savings aligned with Annual Contract (AC) commitments.<br>Conduct financial evaluations, simulations, and risk assessments for major initiatives.<br> <br> <b>3. Capacity &amp; Asset Optimization</b> <br>Evaluate and upgrade plant capacities to support growth agenda.<br>Lead debottlenecking initiatives and line extensions.<br>Implement lean manufacturing and IL6S loss elimination principles.<br>Ensure compliance with World Class Manufacturing standards.<br> <br> <b>4. Financial &amp; Strategic Planning</b> <br>Build and manage BD&amp;E annual budget.<br>Support site P&amp;L through strong financial governance of projects.<br>Conduct scenario analysis and business case modeling.<br>Align site masterplan with 3 5 year growth strategy.<br> <br> <b>5. Leadership &amp; Cross-Functional Collaboration</b> <br>Lead and mentor engineers and project teams.<br>Act as key liaison between plant and regional BD/Engineering leadership.<br>Facilitate stage-gate approvals and senior leadership reviews.<br>Drive high-performance culture and capability building within the team.</p> <p> </p> <p> <b>What extra ingredients you will bring:</b> </p> <p>Strong business acumen with ability to represent the plant holistically in key projects and forums.<br>Strategic thinking combined with hands-on execution capability.<br>Financial literacy across CAPEX, OPEX, ROI, IRR, and payback modeling.<br>Structured project management approach.<br>Proven ability to lead cross-functional and cross-regional teams.<br>High stakeholder influence and communication capability.<br>Change management and transformation leadership.</p> <p> </p> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Executive Assistant, Managing Director| MAF Properties | Asset management Egypt<br><strong>ROLE SUMMARY</strong><br>The position is responsible to perform various secretarial and general office works including diary management for the line manager effectively and in a timely manner to ensure smooth day to day functioning in the assigned area.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Draft and manage various executive correspondences, take notes, and transcribe dictations.</li><li>Maintain the Line Manager’s schedule and calendar, ensuring effective time allocation and prioritization of tasks. Arrange meetings, travel, and other commitments while keeping deadlines and project priorities in mind.</li><li>Supervise the Regional Administration Team, ensuring smooth daily operations, including internal notes review, TVRs, and petty cash policy revisions.</li><li>Oversee the preparation and reconciliation of reports such as sales reports, audited sales, and insurance policy records.</li><li>Supervise mall administrators in Egypt and Lebanon, ensuring timely and accurate submission of petty cash reports and budget reconciliations.</li><li>Assist leadership teams with travel arrangements, including visa applications, airline bookings, hotel accommodations, transportation, and itinerary planning.</li><li>Oversee the management of the Head Office building and office suites across Egypt malls, ensuring facilities are maintained to the highest standards.</li><li>Lead the delivery of soft services, including housekeeping, pest control, landscaping, beverage availability, and floor discipline.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>A bachelor's degree in business administration or a relevant field.</li><li>Minimum 3 – 5 years’ work experience in handling Secretarial tasks / Diary Management and in general Office Administration activities for senior management in a reputed Organization in a similar role.</li><li>Very good command of Ms Office (Excel, Word, PP, Database).</li><li>Excellent communication and organisation skills.</li><li>Very good command of the English language.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Introduction <br> <p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br> <br> <br> Your role and responsibilities <br> <p>As a Package Consultant: SAP HANA FIN CO, you will implement and configure SAP HANA FIN CO solutions for clients, serving as an expert working directly with customers to deliver high-quality results and trusted business advice. You will utilize your deep understanding of and/or hands-on experience in the system to analyze business requirements, design and configure solutions, and ensure successful project delivery.</p><br><br><p>Your primary responsibilities will include:</p><br><br><p>* <strong>Design and Configure Solutions:</strong> Design and configure SAP HANA FIN CO solutions that meet client needs, focusing on simplicity, amplification, and maintainability.</p><br><br><p>* <strong>Deliver Comprehensive Solutions:</strong> Develop and implement solutions, leveraging knowledge of this area and working with the latest technologies to achieve client expectations.</p><br><br><p>* <strong>Collaborate with Clients and Teams:</strong> Embody IBM core values while delivering project goals, building trust with clients and team members through knowledge, self-awareness, respect, clear communications, inclusivity, curiosity, and innovation.</p><br><br><p>* <strong>Analyze Business Requirements:</strong> Utilize business and industry knowledge, business processes, and techno-functional solution expertise to effectively integrate packaged technology solutions.</p><br><br><p>* <strong>Drive Strategic Solution Focus:</strong> Work across technical design, development, and implementation of solutions to meet client needs.</p><br><br> <br> <br> Required education <br> Bachelor's Degree <br> <br> Preferred education <br> Bachelor's Degree <br> <br> Required technical and professional expertise <br> <p>ASenior FICO Lead is responsible for driving the strategic design, implementation, and optimization of SAP Finance (FI/CO) solutions to support enterprise financial management, reporting, and cost control. The role focuses on aligning financial systems with business objectives while ensuring scalable, compliant, and efficient processes.</p><br><br><p>This position requires deep expertise in SAP Finance capabilities, strong understanding of integrations across SAP and non-SAP systems, and the ability to lead complex transformation initiatives. The role partners closely with finance leadership, business stakeholders, and technology teams to define the finance roadmap, guide solution architecture, and deliver high-impact initiatives that enhance financial transparency, operational efficiency, and data-driven decision-making.</p><br><br> <br> <br> Preferred technical and professional experience <br> <strong>Introduction</strong><p>A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio</p><br><br>Required Professional and Technical Expertise<strong>Education &amp; Certifications</strong><ul><li><p>Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or a related discipline.</p><br><br></li><li><p>SAP Finance or S/4HANA certifications are highly valued; additional certifications in enterprise architecture, finance transformation, or leadership are a plus.</p><br><br></li></ul>Technical &amp; Functional Leadership<ul><li><p><strong>12+</strong> years ofDeep expertise acrossSAP Finance capabilities ,including General Ledger, Accounts Payable, Accounts Receivable, and Asset Accounting, with a strong understanding of end-to-end financial processes.</p><br><br></li><li><p>Proven experience leadingS/4HANA Finance transformations.</p><br><br></li><li><p>Strong knowledge oftax configuration, banking integrations, electronic payments, and financial compliance requirements across complex organizations.</p><br><br></li><li><p>Ability to guide teams onadvanced SAP capabilities, integrations, and emerging technologies such as Fiori, analytics platforms, and finance reporting solutions.</p><br><br></li></ul>Leadership &amp; Industry Experience<ul><li><p>Extensive experience delivering and overseeinglarge-scale SAP, including global implementations, transformations, and optimization initiatives.</p><br><br></li><li><p>Track record of leading cross-functional teams, mentoring consultants, and driving delivery excellence across multiple workstreams.</p><br><br></li><li><p>Strong experience engaging withsenior stakeholders, finance executives, and program leadership to translate business strategy into scalable SAP solutions.</p><br><br></li></ul>Strategic &amp; Leadership Capabilities<ul><li><p>Exceptional analytical and problem-solving skills with the ability to address complex organizational and financial challenges.</p><br><br></li><li><p>Strong executive communication and stakeholder management, with the ability to influence decisions at senior levels.</p><br><br></li><li><p>Ability to lead teams, manage priorities across multiple initiatives, and drive collaboration in fast-paced, complex environments.</p><br><br></li><li><p>Commitment to building high-performing teams, developing talent, and promoting best practices across finance transformation initiatives.</p><br><br></li></ul> <br> <br> <br> <br> <br> </div>

connectalents, the leading recruitment & HRO company in MENA is currently hiring Senior 3ds Max Designer Designer for an interior design studio that provides full design consultation. We are seeking a Senior Designer to lead the design process from concept to final visualization. The role requires translating client requirements into functional and aesthetically compelling designs, while delivering high-quality 3D renders and presentations. The ideal candidate combines creative vision with strong technical skills and the ability to work closely with clients and internal teams. Job Role5–7 years of experience as senior Designer. Bachelor Degree of Interior Design or Architectural Engineering or any relevant major. Experience working on full-cycle design projects (concept to delivery). Experience with high end projects. Good understanding of materials, finishes, and space planning. What We Are Looking For Proficiency in Auto CADStrong experience in 3ds Max Good command of Photoshop and Illustrator Strong presentation skills (Power Point) Ability to manage multiple projects and meet deadlines Strong communication and teamwork skills

<p><br></p><p>The opportunity</p><p>This is a period of unprecedented change in the tax arena with technological innovation and regulatory change resulting in a huge demand for delivery of Indirect Tax advisory services. As a member of the team, you will not only have the opportunity to enhance your technical knowledge and be creative, but also experience the challenge of being a trusted VAT/Global Trade/Customs and business advisor. As part of our expansion strategy, we would like to invite you to join this dynamic team.</p><p>Your key responsibilities</p><p>You ll lead the successful delivery of Indirect Tax engagements, taking a professional, practical and commercial approach and ensuring technical excellence.</p><p>You will manage large VAT/Global Trade implementation teams comprising both client functional experts and consultant specialists, identify opportunities in the market and lead on developing our commercial proposition to new and existing clients.</p><p>You will build and maintain tax relationships with our own clients, advise how indirect taxes such as value added tax (VAT) or Global Trade/Customs operations impact clients supply chain and financial and accounting systems and identify and address areas of risk, advise clients on the taxation implication of international trade and assist them in complying with customs regulations.</p><p>Skills and attributes for success</p><p>If you have strong teaching skills in developing associates and conducting trainings, strong drive to excel professionally, good advisory and writing skills and are dedicated, innovative, resourceful, analytical, able to work under pressure and a team player with strong communication and interpersonal skills, you will be perfect for the role.</p><p>A degree in economics, finance, tax or accounting</p><p>A relevant Masters degree, CPA or ACA/CA/CPA/CMA/SOCPA/Law qualification/CTA or equivalent tax qualification/ qualifications</p><p>At least 6 years of relevant experience in a reputable accounting firm (Indirect Tax experience would be preferred).</p><p>Experience working for a Big 4 accounting firm is preferred. However, we will consider candidates with from local law firms or with relevant industry experience</p><p>Customs advisory experience is preferable, but we will also consider candidates with VAT/ACIadvisory experience</p><p>Excellent English written and presentational skills.</p><p>Ideally, you ll also have</p><p>Experience working in multicultural teams</p><p>Strong organizational, project management and analytical skills.</p><p>Strong drive to excel professionally, and to guide and motivate others</p><p>Coordination and prioritization skills</p><p>Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks</p><p>What we look for</p><p>We re interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We re not just looking for technical knowledge experience we re after genuinely interesting people with the ability to build relationships, negotiate and think in unique and creative new ways. If you re a confident leader with a curious mind and the ability to solve complex issues, this role is for you.</p><p>We look for highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. As an effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A degree in economics, finance, tax or accounting</li><li>A relevant Masters degree, CPA or ACA/CA/CPA/CMA/SOCPA/Law qualification/CTA or equivalent tax qualification/ qualifications</li><li>At least 6 years of relevant experience in a reputable accounting firm (Indirect Tax experience would be preferred).</li><li>Experience working for a Big 4 accounting firm is preferred. However, we will consider candidates with from local law firms or with relevant industry experience</li><li>Customs advisory experience is preferable, but we will also consider candidates with VAT/ACIadvisory experience</li><li>Excellent English written and presentational skills.</li><li>Experience working in multicultural teams</li><li>Strong organizational, project management and analytical skills.</li><li>Strong drive to excel professionally, and to guide and motivate others</li><li>Coordination and prioritization skills</li><li>Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Sutherland</u></strong></p><br><p>Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.<br> We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.</p><br><p>We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.</p><br><p>Sutherland<br> <em>Unlocking digital performance. Delivering measurable results.</em></p><br><br>Job Description<br><p>The Quality Manager is responsible for leading the quality assurance function and driving continuous improvement across all operational processes. This role champions a data-driven culture, leveraging analytics to identify trends, root causes, and opportunities for process optimization. The Quality Manager collaborates with cross-functional teams to implement best practices, ensure compliance with internal and external standards, and deliver superior customer experiences.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Quality Leadership:</strong><ul><li>Develop, implement, and maintain quality management systems, policies, and procedures aligned with organizational goals and regulatory requirements.</li><li>Lead and mentor a team of Quality Analysts and other quality professionals, fostering a culture of continuous improvement and accountability.</li></ul></li><li><strong>Process Improvement:</strong><ul><li>Identify, prioritize, and lead process improvement initiatives using methodologies such as Six Sigma, Lean, or similar frameworks.</li><li>Collaborate with operations, customer service, and other departments to streamline workflows, eliminate inefficiencies, and enhance service delivery.</li><li>Monitor and evaluate the effectiveness of implemented improvements, adjusting strategies as needed.</li></ul></li><li><strong>Data Analysis &amp; Reporting:</strong><ul><li>Define and track key performance indicators (KPIs) for quality and process efficiency.</li><li>Analyze quality data, audit findings, and operational metrics to uncover trends, anomalies, and root causes of defects.</li><li>Prepare and present actionable insights and recommendations to senior management, supporting data-driven decision-making.</li></ul></li><li><strong>Business Insights</strong><ul><li>Reviews and is aware of market trends into client objectives and effects it has both on customer base and site performance outputs.</li><li>Provides recommendations back to business back to business stakeholders on findings, potential implications, and recommended way forward that help sustain and enable our client business and relations as a partner of choice.</li></ul></li><li><strong>Automation and Solutions</strong><ul><li>Familiar with automated solutions and latest AI Automation tools or platforms.</li><li>Support or lead automation and digital projects that enable or enhance reporting, monitoring and reporting efficiencies, and drive proactive risk awareness and management.</li></ul></li><li><strong>Risk Management:</strong><ul><li>Proactively identify potential risks to quality and operational performance.</li><li>Develop and implement mitigation strategies to address identified risks and ensure business continuity.</li></ul></li><li><strong>Stakeholder Engagement:</strong><ul><li>Serve as a liaison between business units, leadership, and external partners to ensure alignment on quality objectives.</li></ul></li></ul><br>Qualifications<br><p><strong>Required Qualifications &amp; Experience</strong></p><br><ul><li><strong>Experience</strong>: Minimum 5-7 years of experience in quality assurance, process improvement, or a related discipline, with at least 3-5 years in a leadership or managerial role.</li><li><strong>Mandatory Background:</strong> At least 3 years of direct experience in customer service, consumer support with applied skills delivery a white-glove servicing experience within an environment that requires high level of documentation accuracy.</li><li>Proven expertise in process improvement methodologies (e.g., Six Sigma, Lean) and quality management systems (e.g., ISO 9001).</li><li>Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Power BI, statistical software).</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Experience managing audits, compliance, and corrective action plans.</li></ul><p><strong>Preferred Skills</strong></p><br><ul><li>Certification in quality management (e.g., Certified Quality Manager, Six Sigma Black Belt).</li><li>Experience supporting and managing Consumer Packaged Goods (CPG) type work and servicing.</li><li>Work experience across multiple markets and regions within a highly regulated industry where policy compliance and documentation accuracy are critical.</li><li>Experience with automation and/or AI platform solutions.</li><li>Familiarity with CRM, case tracking, and reporting dashboards.</li><li>Ability to drive change and influence stakeholders at all levels.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>Are you a visionary leader with a passion for precision craftsmanship and operational excellence? Do you thrive in dynamic manufacturing environments, transforming raw materials into exquisite furniture and woodwork masterpieces? We are seeking an exceptional <strong>Factory Manager</strong> to lead our vibrant operations in <strong>Cairo, Egypt</strong>, on a <strong>full-time, on-site</strong> basis. This is a unique opportunity to shape the future of our production, driving innovation and efficiency in a world-class facility.</p><p><strong>Overview:</strong></p><p>As our Factory Manager, you will be the heartbeat of our manufacturing and production division, overseeing the entire lifecycle of our furniture and woodworks. You will be instrumental in optimizing processes, upholding unparalleled quality, and fostering a culture of continuous improvement. This role demands a strategic mind capable of balancing meticulous attention to detail with broad operational oversight, ensuring our products not only meet but exceed global standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Operations Management:</strong> Lead and optimize all manufacturing and production activities, from raw material procurement to finished product delivery, ensuring seamless operations.</li><li><strong>Production Excellence:</strong> Drive the implementation of <strong>Lean Manufacturing</strong> principles and <strong>Process Improvement</strong> initiatives to enhance productivity, reduce waste, and improve turnaround times.</li><li><strong>Quality Assurance Champion:</strong> Establish and enforce rigorous <strong>Quality Control</strong> standards, ensuring every piece of furniture and woodwork reflects our commitment to superior craftsmanship.</li><li><strong>Team Leadership & Development:</strong> Inspire, mentor, and manage a high-performing production team, fostering an environment of growth, collaboration, and accountability through strong <strong>Team Leadership</strong>.</li><li><strong>Resource & Budget Management:</strong> Oversee the factory's operational budget, optimize resource allocation, and manage costs effectively to achieve financial targets.</li><li><strong>Supply Chain & Logistics:</strong> Collaborate closely with <strong>Supply Chain Management</strong> to ensure efficient material flow and timely delivery.</li><li><strong>Safety & Compliance:</strong> Implement and monitor adherence to all <strong>Safety Regulations</strong>, creating a secure and compliant working environment.</li><li><strong>Project Management:</strong> Spearhead and manage critical projects, from new product introductions to facility upgrades, ensuring timely and successful execution.</li></ul><p><strong>Skills & Technologies:</strong></p><p>You will leverage your expertise in <strong>AutoCAD</strong> for design oversight, apply robust <strong>Engineering</strong> principles to production challenges, and utilize your comprehensive understanding of <strong>Manufacturing</strong> and <strong>Production</strong> methodologies. Your proficiency in <strong>Operations Management</strong>, coupled with a knack for <strong>Process Improvement</strong> and <strong>Strategic Planning</strong>, will be crucial.</p><p><strong>Growth Opportunities:</strong></p><p>This role offers significant scope for professional development, allowing you to innovate, lead, and leave a lasting impact on our company's success. We are committed to investing in our leaders, providing pathways for career advancement within a dynamic and expanding organization.</p><p><strong>Team & Culture:</strong></p><p>Join a passionate team dedicated to crafting exceptional furniture and woodwork. We foster a collaborative, supportive, and results-driven culture where creativity and technical expertise are celebrated. Your leadership will be pivotal in maintaining our reputation for excellence and innovation.</p><p><strong>Impact:</strong></p><p>As Factory Manager, your contribution will directly influence the quality, efficiency, and profitability of our core business. You will play a vital role in bringing beautiful, high-quality furniture and woodwork to life, delighting customers and strengthening our brand presence.</p><p><strong>Requirements</strong></p><ul><li><strong>Experience Trailblazer:</strong> A minimum of <strong>5-15 years</strong> of progressive experience in a leadership or managerial role within the furniture, woodworking, or a closely related manufacturing industry.</li><li><strong>Managerial Prowess:</strong> Proven track record as a successful <strong>Manager</strong>, demonstrating exceptional leadership, decision-making, and problem-solving capabilities.</li><li><strong>Engineering & Production Mastery:</strong> Deep understanding of <strong>Engineering</strong> principles applied to manufacturing, with hands-on experience in <strong>Production</strong> processes and machinery relevant to furniture and woodworks.</li><li><strong>Operational Excellence Architect:</strong> Expertise in <strong>Operations Management</strong>, including the successful implementation of <strong>Lean Manufacturing</strong> principles and continuous <strong>Process Improvement</strong> initiatives.</li><li><strong>Quality & Efficiency Advocate:</strong> Demonstrated ability to establish and maintain stringent <strong>Quality Control</strong> standards and optimize manufacturing workflows for peak efficiency.</li><li><strong>Strategic Thinker & Planner:</strong> Strong capabilities in <strong>Strategic Planning</strong>, converting vision into actionable plans and achieving operational goals.</li><li><strong>Leadership & Team Empowerment:</strong> Exceptional <strong>Team Leadership</strong> skills, with a commitment to developing and empowering a skilled workforce.</li><li><strong>Resource Navigator:</strong> Proficient in <strong>Budget Management</strong> and optimizing resource allocation to meet production targets and financial objectives.</li><li><strong>Safety & Compliance Champion:</strong> Thorough knowledge and practical application of industrial <strong>Safety Regulations</strong> and best practices.</li><li><strong>Project Management Acumen:</strong> Proven ability to lead and execute complex projects from conception to completion.</li><li><strong>Technical Proficiency:</strong> Familiarity with design software, ideally including <strong>AutoCAD</strong>, for reviewing and understanding production specifications.</li><li><strong>Supply Chain Insight:</strong> Solid understanding of <strong>Supply Chain Management</strong> principles to ensure efficient material flow.</li></ul>

<p>We are looking for a Senior ML / Evaluation Engineer to help define and implement quality standards for enterprise-grade AI agents and LLM-powered applications. In this role, you will design evaluation frameworks, build custom evaluation pipelines, and establish automated quality gates across the AI delivery lifecycle. You will work closely with AI Platform Engineers, ML Engineers, and DevOps teams to ensure reliable, measurable, and production-ready AI systems through scalable evaluation, observability, and governance practices.</p><p><br></p><p>What project we have for you</p><p>Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications.</p><p>Intellia’s mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class eCommerce, Digital Marketing and IoT solutions. As an Engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform.</p><p>The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices.</p><p><br></p><p>What you will do</p><p>Design, implement, and maintain enterprise-grade evaluation frameworks for LLMs, AI agents, and multi-step AI workflows.</p><p>Develop and optimize LLM-as-a-judge evaluators to assess dimensions such as helpfulness, correctness, consistency, and policy compliance.</p><p>Build custom Python-based evaluators using AWS Lambda to perform deterministic validation, business-rule enforcement, and workflow quality checks.</p><p>Define and implement evaluation standards, mandatory quality dimensions, scoring methodologies, and pass/fail criteria across AI platforms.</p><p>Design evaluation strategies at multiple levels, including TRACE, TOOL_CALL, and SESSION evaluation scopes.</p><p>Integrate evaluation workflows into CI/CD pipelines and establish automated deployment quality gates for AI-powered applications.</p><p>Leverage AWS AgentCore Evaluation capabilities to execute on-demand evaluations and support production quality monitoring.</p><p>Utilize observability data, OpenTelemetry traces, and AgentCore telemetry signals as evaluation inputs for quality assessment and root-cause analysis.</p><p>Collaborate with platform, security, and AI engineering teams to improve agent reliability, accuracy, and operational quality.</p><p>Analyze evaluation results, identify quality regressions, and drive corrective actions across models, prompts, tools, and workflows.</p><p>Define monitoring and reporting mechanisms for evaluation outcomes, quality trends, and operational KPIs.</p><p>Contribute to the evolution of enterprise AI governance, testing methodologies, and evaluation best practices.</p><p>What you need for this</p><p>Skills:</p><p><br></p><p>• AWS AgentCore Evaluation (on-demand mode for CI/CD gates, online mode for production sampling)</p><p>• LLM-as-judge evaluator design (built-in AgentCore evaluators — helpfulness, correctness)</p><p>• Custom code-based Lambda evaluators (Python — deterministic checks)</p><p>• Evaluation levels (TRACE for per-response, TOOL_CALL for per-invocation, SESSION for workflow)</p><p>• OTel spans from AWS AgentCore Observability as evaluation input</p><p>• Enterprise evaluation standard authoring (mandatory dimensions, pass/fail criteria)</p><p><br></p><p>Experience:</p><p><br></p><p>• 5+ years ML engineering or AI platform engineering</p><p>• LLM evaluation framework design and implementation</p><p>• Custom evaluator implementation for deterministic quality checks</p><p>• CI/CD deployment gate design for ML model or agent quality</p><p><br></p><p>Nice-to-have</p><p><br></p><p>• AWS AgentCore Evaluation API hands-on (CreateEvaluation, GetEvaluationResult)</p><p>• AWS Bedrock Guardrails for PII detection evaluator integration</p><p>• CloudWatch metrics output from AgentCore Evaluation for online mode</p><p><strong>Desired Candidate Profile</strong></p><p>We are seeking a highly motivated and experienced Senior ML / Evaluation Engineer. The ideal candidate will have a strong background in machine learning, statistical analysis, and software development. Responsibilities include designing and executing evaluation frameworks, identifying and mitigating biases, and collaborating with cross-functional teams to deliver high-quality ML models. A Master's or Ph.D. in Computer Science, Machine Learning, or a related field is preferred. Excellent communication and problem-solving skills are essential.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsibilities and Duties</p><p><br></p><p>* Manage and plan technical projects from the planning phase to execution and delivery.</p><p>* Prepare work plans, schedules, and monitor project implementation phases.</p><p>* Coordinate between IT teams, various departments, and service providers.</p><p>* Analyze work requirements and translate them into clear technical specifications.</p><p>* Monitor the development and updating of systems and applications, ensuring they meet business needs.</p><p>* Understand and keep up with programming languages and technologies used in technical projects.</p><p>* Track project performance, identify risks and challenges, and work on mitigating them.</p><p>* Prepare regular reports on project progress and submit them to management.</p><p>* Contribute to improving and developing systems and digital processes within the organization.</p><p>* Ensure adherence to quality standards, timelines, and the approved budget for projects.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>* Bachelor's degree in one of the following fields:</p><p> * Information Technology</p><p> * Information Systems</p><p> * Computer Science</p><p> * Or a related field.</p><p>* Experience in managing technical projects.</p><p>* Good knowledge of programming languages and software development concepts.</p><p>* Ability to analyze systems and technical requirements.</p><p>* Strong skills in project management, planning, and monitoring.</p><p>* Excellent communication and coordination skills with various stakeholders.</p><p>* Ability to manage multiple projects and tasks simultaneously.</p><p>* Proficiency in English language.</p></div>

<p>Project description Our client, a leading manufacturer of high-end household appliances, is expanding into new smart product lines. As part of this strategic initiative, a large-scale global program is being implemented across the company's IP portfolio. This includes the development of new embedded software, enhancements to cloud infrastructure, and the creation of innovative interfaces within the mobile application. As a backend engineer you will be responsible for cloud part for AI related modules. Responsibilities Design, develop, test, and deploy scalable, high-performance microservice-based applications across frontend and backend components. Develop backend services and APIs using C#/.NET Core, Node.js (TypeScript), and Python. Build modern, responsive, and user-friendly web applications using React.js and modern JavaScript/TypeScript. Design and implement scalable solutions leveraging AWS cloud services and cloud-native architecture principles. Define, provision, and maintain AWS infrastructure using Infrastructure as Code (IaC) with AWS CloudFormation. Design and maintain reliable integrations between microservices and other platform components. Develop comprehensive unit and automated End-to-End (E2E) tests to ensure application reliability and maintain high code quality. Containerize applications and services using Docker and support their integration into CI/CD pipelines. Monitor application and platform health, investigate production issues, and implement improvements to ensure performance, reliability, and stability. Troubleshoot complex technical issues across frontend, backend, infrastructure, and integration layers. Participate in code reviews, technical discussions, solution design, and collaborative development sessions. Apply software engineering best practices, including clean code, maintainability, scalability, security, and automated testing. Work within an Agile development environment, collaborating closely with engineering, product, and other cross-functional teams. Contribute to continuous technical improvement by evaluating emerging technologies, proposing enhancements, and experimenting with new approaches during dedicated innovation time. Skills Must have Strong hands-on experience as a Full Stack Software Engineer developing production-grade applications. Strong backend development experience with: C# / .NET Core Node.js / TypeScript Python Strong experience designing and developing microservices and RESTful APIs. Hands-on frontend development experience with React.js, JavaScript, and TypeScript. Strong practical experience with AWS and building cloud-native applications. Hands-on experience with Infrastructure as Code (IaC) using AWS CloudFormation. Strong understanding of microservices architecture, distributed systems, and application integration patterns. Hands-on experience with unit testing and automated End-to-End (E2E) testing. Experience with Docker and containerized application development. Practical experience working with CI/CD pipelines and automated software delivery processes. Experience with application monitoring, troubleshooting, and production support. Good understanding of software engineering best practices, including clean code, code reviews, security, scalability, and maintainability. Proven experience delivering production-grade software within Agile development teams. Strong problem-solving and analytical skills. Good English communication skills and ability to collaborate effectively within distributed, cross-functional engineering teams. Nice to have Experience with Kubernetes and container orchestration. Knowledge of additional Infrastructure as Code tools such as Terraform or AWS CDK. Experience with observability and monitoring solutions such as AWS CloudWatch, Datadog, Splunk, or Grafana. Other Languages English: B2 Upper Intermediate Seniority Senior</p><p><strong>Desired Candidate Profile</strong></p><p>Strong hands-on experience as a Full Stack Software Engineer developing production-grade applications. Strong backend development experience with: C# / .NET Core Node.js / TypeScript Python Strong experience designing and developing microservices and RESTful APIs. Hands-on frontend development experience with React.js, JavaScript, and TypeScript. Strong practical experience with AWS and building cloud-native applications. Hands-on experience with Infrastructure as Code (IaC) using AWS CloudFormation. Strong understanding of microservices architecture, distributed systems, and application integration patterns. Hands-on experience with unit testing and automated End-to-End (E2E) testing. Experience with Docker and containerized application development. Practical experience working with CI/CD pipelines and automated software delivery processes. Experience with application monitoring, troubleshooting, and production support. Good understanding of software engineering best practices, including clean code, code reviews, security, scalability, and maintainability. Proven experience delivering production-grade software within Agile development teams. Strong problem-solving and analytical skills. Good English communication skills and ability to collaborate effectively within distributed, cross-functional engineering teams. Experience with Kubernetes and container orchestration. Knowledge of additional Infrastructure as Code tools such as Terraform or AWS CDK. Experience with observability and monitoring solutions such as AWS CloudWatch, Datadog, Splunk, or Grafana. English: B2 Upper Intermediate</p>

Company Description Travitell Egypt is a travel and tourism company that serves both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as incoming tourism for visitors and outgoing tourism for travelers exploring international destinations. Travitell Egypt focuses on delivering tailored travel experiences, including trip planning, tour packages, and related travel services. Team members work closely with clients to ensure efficient, reliable, and enjoyable travel arrangements that meet diverse preferences and budgets. Role Description The Sales and Marketing Specialist is a full-time, on-site role based in Heliopolis. This role involves promoting the company’s travel services, developing and managing sales pipelines, and building relationships with corporate and individual clients. Daily responsibilities include identifying new business opportunities, preparing and presenting travel offers, coordinating with operations to ensure service delivery, and following up with clients to maintain satisfaction and encourage repeat business. The specialist will support marketing campaigns, contribute to online and offline promotional activities, and assist in training team members on sales techniques and product offerings. The role requires close collaboration with internal teams to achieve sales targets and strengthen Travitell Egypt’s market presence. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and internal teams. Candidates should possess Sales and Sales Management skills to generate leads, close deals, and manage client accounts. Candidates should possess Training skills to support the development of colleagues and share best practices in sales and customer engagement. Experience in the travel and tourism industry, especially in domestic, incoming, or outgoing tourism, is highly beneficial. Ability to work on-site in Heliopolis, manage multiple priorities, and meet sales targets in a fast-paced environment. Proficiency in basic office software and familiarity with CRM tools or sales tracking systems is an advantage. Good command of English and Arabic, both written and spoken, is preferred. A relevant diploma or bachelor’s degree in Business, Marketing, Tourism, or a related field is desirable.

Installations Engineer (Kitchens & Dressing rooms)<br>Europa Cucine is hiring Installations Engineer (Kitchens & Dressing rooms) The main role is to handle Kitchens and woodwork installations, site management, and ensure team’s delivery on time.<br>Responsibilities:* Ensure that all installations meet the required standards and specifications.* Handles installations & snagging reports.* Identify and address any snagging issues, ensuring that the installation is completed to the client's satisfaction.* Resolve any issues that may arise during the installation process on-site to meet client requirements.* Coordinate maintenance and repair activities as needed to ensure their long-term functionality and performance.* Site Measurements & Mapping.<br>Requirements:* BSc. or BA. Degree (Engineering or Applied Arts) is a must.* 7+ years of experience.* Average English.* Technical and operations oriented.* Experience with previous wood works installations is a must.* Flexible to travel for extended periods to support installation projects outside Cairo.* Excellent Communication skills.* Immediate problem-solving capabilities while on site.* Leadership and team management skills.* Ability to learn about products and services and explain them to prospects.<br>Employment Type: Full-time Working Days: 6 days a week (Friday off) Company location: Maadi (Projects outside Cairo)

Company Description Défilé D'Egypte Group is a privately held events planning and conference organizing company committed to delivering high-quality, professional experiences. The organization focuses on creating memorable events for a diverse range of clients, aiming for excellence in every project. Team members collaborate closely to design, coordinate, and execute events that meet precise client requirements. The company values creativity, reliability, and strong client relationships, offering a dynamic environment for professionals who enjoy working in the events industry. Role Description The B2B Outdoor Account Manager is a full-time, on-site role based in Cairo, Egypt. This position is responsible for identifying and approaching prospective clients, presenting event and conference services, and building long-term business relationships. Daily tasks include conducting field visits, following up on leads, preparing proposals and quotations, and negotiating contracts in coordination with the internal events team. The role also involves maintaining an active client pipeline, meeting sales targets, gathering market feedback, and collaborating with operations staff to ensure smooth event delivery. The Outdoor Sales Specialist represents Défilé D'Egypte Group at meetings, networking events, and industry functions to increase brand visibility and drive revenue growth. Qualifications Demonstrated experience in outdoor or field sales, preferably in events, conferences, hospitality, or related services. Strong communication, presentation, and interpersonal skills, with the ability to engage clients and build trust. Ability to negotiate, close deals, and manage client accounts to meet or exceed sales targets. Solid organizational and time-management abilities to handle multiple leads, visits, and follow-ups efficiently. Comfort working on-site and in the field across Cairo, with readiness for travel within the city as needed. Proficiency in basic business tools (e.g., email, spreadsheets, CRM or lead-tracking systems) and reporting on sales activities. Professional demeanor, customer-focused mindset, and resilience in a fast-paced, target-driven environment. Relevant diploma or bachelor’s degree in Business, Marketing, or a related field is preferred; equivalent experience considered. Fluency in spoken and written English and Arabic is highly advantageous.

Company Description Locarno Socks is a leading Egyptian manufacturer of premium bamboo and cotton socks, known for comfort-focused, durable, and consistently produced products. The company serves both the Egyptian and Gulf markets, offering a wide range of styles and designs tailored to diverse customer preferences. Locarno Socks emphasizes quality materials and modern manufacturing techniques to deliver reliable performance and everyday comfort. Team members join a growing business with strong regional presence and a commitment to continuous improvement in product and customer experience. Role Description This is a full-time, on-site Salesperson role based in Giza. The Salesperson will engage directly with retail and wholesale customers, present product features and benefits, and provide personalized recommendations to meet client needs. Daily activities include managing the sales floor or assigned territory, handling inquiries, processing orders, and maintaining accurate records of customer interactions and sales. The role involves building and maintaining long-term relationships with key accounts, following up on leads, and coordinating with internal teams to ensure timely delivery and customer satisfaction. The Salesperson will also monitor market trends, gather feedback, and support promotional activities to help grow sales and strengthen the Locarno Socks brand. Qualifications Demonstrated sales and customer service skills, including the ability to build rapport, identify needs, and close deals. Strong communication and interpersonal skills to interact professionally with diverse customers and internal stakeholders. Basic business and negotiation skills, including handling pricing discussions and managing objections effectively. Organizational and time-management skills to handle multiple accounts, follow up on leads, and maintain accurate records. Familiarity with retail or wholesale environments, preferably in apparel, textiles, or consumer goods. Comfort using point-of-sale systems, CRM tools, and standard office software (e.g., email, spreadsheets). Ability to work on-site in Giza, stand for extended periods, and handle moderate physical activity related to stock and displays. High school diploma or equivalent required; additional education in business, marketing, or related fields is an advantage. Proactive, results-oriented mindset, with willingness to learn product details and adapt to evolving market needs.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Responsibilities: <br><ul> <li>Manage end-to-end payroll processing for employees accurately and timely. </li> <li>Manage the timesheet collection process for multiple clients.</li> <li>Prepare and reconcile payroll reports, including deductions, overtime, and bonuses. </li> <li>Send timely reminders to employees regarding timesheet submission deadlines.</li> <li>Validate timesheets for accuracy and completeness, including verification of leave information and manager approvals.</li> <li>Maintain accurate records of timesheet submissions, leave applications, and employee data.</li> <li>Follow up with employees who have not submitted timesheets, utilizing various communication channels.</li> <li>Identify and report timesheet defaulters to Team leader/ manager.</li> <li>Provide support to the accounting team by ensuring timely delivery of validated timesheets.</li> <li>Utilize various software applications for data management and communication</li> <li>Coordinate with AM team to maintain accurate employee records and resolve payroll discrepancies. </li> <li>Respond to employee inquiries regarding payroll matters promptly and professionally. </li> <li>Stay updated on UAE labour laws and regulations to ensure compliance. </li> <li>Collaborate with HR operations to ensure accurate recording of employee attendance and leaves. </li> <li>Weekly basis ad hoc payments and EOSB review</li> </ul><br> </div>

Company Description Craft Logistics is a global logistics provider specializing in freight forwarding across air, sea, and road. The company focuses on delivering shipments safely and on time through a combination of international reach and strong local expertise. Craft Logistics offers customized logistics solutions designed to meet diverse business needs and support operational efficiency. By managing complex logistics processes, the company enables clients to concentrate on growing their core business. Role Description This is a full-time, on-site Senior Sales role based in Cairo, Egypt. The Senior Sales professional will identify and pursue new business opportunities, manage a portfolio of clients, and promote Craft Logistics’ freight forwarding and logistics services. Day-to-day responsibilities include developing and executing sales strategies, conducting client meetings and presentations, preparing proposals and quotations, and negotiating contracts. The role also involves maintaining strong customer relationships, coordinating with operations teams to ensure service delivery, and monitoring market trends to support revenue growth. The Senior Sales professional may also mentor and support junior sales team members to enhance overall performance. Qualifications Candidates should possess strong Communication skills to present solutions, negotiate effectively, and collaborate with internal and external stakeholders. Candidates should possess Customer Service skills to manage client expectations, resolve issues promptly, and build long-term relationships. Candidates should possess Sales skills to generate leads, close deals, and meet or exceed revenue targets within the logistics or related industry. Candidates should possess Training and Sales Management skills to guide team members, support skill development, and contribute to sales planning and performance tracking. Experience in logistics, freight forwarding, or supply chain services is highly beneficial. Proficiency in CRM tools and basic office software, with strong analytical and reporting capabilities. Bachelor’s degree in Business, Marketing, Logistics, or a related field, or equivalent practical experience. Fluency in English and Arabic, with the ability to work effectively in a fast-paced, client-focused environment.

Role Objective:<br>The Senior Director of Customer Experience is responsible for shaping and executing customer experience strategy across all touchpoints. This role ensures that every interaction reflects our values, drives customer satisfaction, and supports business growth.<br>Roles & Responsibilities:<br>Define and implement CX vision, strategy, and roadmap. Align CX initiatives with company goals, ensuring customer satisfaction drives retention and growth. Represent the voice of the customer at the executive level, influencing product, operations, and business decisions. Oversee multi-channel operations (voice, non-voice, chat, social, and self-service). Ensure SLAs, KPIs, and quality standards are consistently met across all teams. Partner with Workforce, Quality, and Training to optimize staffing, processes, and agent enablement. Drive initiatives to improve CSAT, NPS, and customer loyalty. Ensure CX teams are equipped with training, tools, and knowledge to deliver exceptional service. Act on insights from customer feedback and analytics to enhance service delivery. Champion automation, AI, and self-service solutions to scale CX efficiently. Introduce new technologies and methodologies to improve workflows and customer journeys. Lead transformation projects that redefine the CX standards. Partner with Product, Tech, Operations, and HR to align CX initiatives with business priorities. Provide regular updates to executive leadership on CX performance, risks, and opportunities. Influence cross-functional teams to prioritize customer-centric initiatives.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS:<br>10–15+ years of experience in CX, customer support, or contact center leadership. Proven track record in leading large, multi-channel CX organizations. Experience with CX platforms (Zendesk, Genesys, NICE, Salesforce, Freshdesk, etc.). Strong background in operational excellence, workforce planning, and quality management. Bachelor’s degree in Business, Management, or related field; MBA or advanced degree preferred. Strong leadership and people management skills, with proven ability to lead managers and directors. Deep expertise in CX metrics, KPIs, and multi-channel support operations. Strategic thinker with strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to foster innovation and continuous improvement at scale.

Key Responsibilities: Identify and develop new business opportunities within the travel and tourism sector. Build and maintain strong relationships with travel agencies, tour operators, corporate accounts, hotels, destination management companies, and other business partners. Promote the company's tourism products, travel services, and destination experiences to existing and prospective clients. Generate qualified leads and convert prospects into long-term commercial partnerships. Conduct market research, competitor analysis, and industry monitoring to identify growth opportunities and market trends. Arrange and attend client meetings, sales presentations, networking events, workshops, and travel trade exhibitions. Support contracting processes and participate in commercial negotiations with business partners and suppliers. Maintain regular communication with existing clients to strengthen relationships, increase business volumes, and maximize customer retention. Achieve assigned sales targets, revenue objectives, and business development KPIs. Collaborate closely with operations, reservations, product, and customer service teams to ensure seamless service delivery and client satisfaction. Prepare and submit sales reports, pipeline updates, market intelligence reports, and business forecasts. Represent the company professionally at all times and act as a brand ambassador within the market. Assist management in developing and implementing strategic business development plans to expand market share and commercial partnerships. Identify opportunities for cross-selling and upselling products and services across the company portfolio.<br>Required Skills:Bachelor's degree in Business Administration, Marketing, Tourism Management, Hospitality Management, or a related field. Minimum 2–5 years of experience in Business Development, Sales, Account Management, or Tourism Industry Partnerships. Previous experience as a Hotel Concierge or Front Office Executive is mandatory. Proven ability to establish and maintain B2B relationships and achieve sales targets. Excellent communication, negotiation, presentation, and networking skills. Ability to build and maintain professional business relationships. Self-motivated and target-oriented personality. Fluency in English and Arabic, both written and spoken, additional European languages are considered a strong advantage. Strong networking and market development capabilities. Strong understanding of the Egyptian tourism and travel industry. Strong commercial awareness and customer-focused mindset. Proficiency in Microsoft Office applications and CRM systems. A valid Egyptian driving license is mandatory.

Company Description The Picnic Factory (TPF) grew from a passion for woodcraft and a strong commitment to community. Rooted in values of mutual care and authenticity, the company began by creating picnic tables and outdoor seating for blue-collar workers. Today, TPF partners with developers, architects, restaurant chains, and a wide range of businesses to deliver outdoor furniture solutions. The company focuses on products that are beautiful, functional, and sustainable, serving clients who value quality design and responsible craftsmanship.<br>Role Description The Outdoor Sales Executive – B2B Furniture is a full-time remote role focused on driving sales of outdoor furniture solutions to business clients. Day-to-day responsibilities include prospecting and qualifying new B2B leads, building and maintaining relationships with developers, architects, hospitality groups, and commercial customers, and conducting virtual or on-site meetings to understand project needs. The role involves preparing and presenting tailored proposals, coordinating with internal teams on pricing and delivery, and managing the sales pipeline from first contact through closing and post-sale follow-up. The Outdoor Sales Executive also monitors market trends, participates in virtual events or trade activities as needed, and consistently updates CRM systems to ensure accurate reporting and forecasting.<br>Qualifications<br> Strong B2B sales skills, including lead generation, opportunity qualification, and closing deals with commercial clients. Experience in relationship management, account development, and client service within furniture, construction, design, or related industries. Ability to conduct needs assessments, prepare proposals, and present solutions that align with design, functionality, and budget requirements. Proficiency with CRM tools, online meeting platforms, and basic office software to manage sales activities in a remote environment. Solid communication and negotiation skills, with the ability to engage stakeholders at different levels and collaborate with internal teams. Self-motivated, organized, and comfortable working independently in a remote setting, with a results-oriented mindset. Prior experience in outdoor furniture, commercial furnishings, or project-based sales is highly beneficial. Bachelor’s degree in Business, Marketing, or a related field is preferred, or equivalent professional experience.

Job Purpose:Responsible for managing customer requests, escalations, and service-related issues to ensure a high-quality and seamless customer experience. This role acts as a key liaison between customers and internal departments, ensuring accurate order processing, timely resolution of complaints, and proactive communication. In addition, the Senior Specialist supports process improvement initiatives and contributes to building long-term customer relationships that drive loyalty and satisfaction.<br>Key Responsibilities:· Act as a key point of contact with customers, ensuring smooth communication from initial product delivery through final receipt confirmation.· Gather and analyze customer satisfaction feedback by developing and administering surveys focused on customer experience and product quality.· Lead the coordination of complaint resolution efforts for transformer products, collaborating with relevant departments to deliver timely solutions.· Conduct proactive after-sales follow-ups and performance checks to ensure units operate effectively, escalating potential risks to the after-sales team.· Assist in developing analytical reports from customer satisfaction surveys, identifying recurring issues, and recommending corrective action plans.· Coordinate with Quality Assurance, Quality Control, After-Sales, and Technical Office teams to address customer concerns in line with the Customer Complaints Committee’s decisions.· Support and track customer satisfaction improvement initiatives to ensure measurable results and continuous service enhancement.· Follow up with the Procurement/Purchasing teams to ensure timely availability of materials required for complaint resolution.· Prepare and maintain detailed reports on customer complaint status, deviations, and key observations to support leadership decision-making.<br>Technical competencies:· Advanced knowledge of ERP/CRM systems for order and complaint management.· Strong understanding of customer service principles and best practices.· Ability to analyze service data and reports to identify trends and improvement opportunities.· Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Power Point).· Familiarity with order-to-cash processes and service workflows.<br>Qualification & Education:· Education: Bachelor’s degree in Business Administration or a related field· Years of Experience: 3–5 years of experience in customer service, complaint resolution, or after-sales support, preferably in a manufacturing or industrial environment.