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A Senior QC Engineer is a hands-on quality control professional responsible for performing manual, automation, API, and performance testing to ensure high-quality software delivery. The role involves designing and executing test strategies, developing and maintaining automation scripts, utilizing AI-assisted testing tools to improve efficiency, preparing testing artifacts, and supporting successful product releases. This full-time position reports to the QC Lead or Quality Manager and is ideal for technically skilled professionals who enjoy problem-solving, adopting modern testing practices, and working in fast-paced, collaborative environments.<br><br> Manual Testing & Test Execution Design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, end-to-end, API, and performance testing Perform exploratory, smoke, and sanity testing to validate application builds before release Execute planned test cycles, document test results, log and manage defects with clear reproduction steps, and verify software fixes through regression testing Test Automation Engineering Develop, maintain, and execute automated test scripts and contribute to the continuous improvement of automation frameworks Enhance test coverage by maintaining automation suites and integrating automated tests into CI/CD pipelines where applicable Review, debug, and optimize automation scripts to improve reliability and execution efficiency Performance Testing & Optimization Design, execute, and analyze performance, load, stress, endurance, and scalability tests to evaluate system reliability, responsiveness, and stability under varying workloads Identify, analyze, and report performance bottlenecks while collaborating with development and infrastructure teams to recommend and validate performance improvements Monitor performance test results and provide recommendations to improve application scalability and user experience AI-Assisted Quality Engineering Utilize AI-powered tools to accelerate test case generation, automation scripting, test data creation, defect analysis, and testing documentation while validating the accuracy and quality of AI-generated outputs Evaluate and adopt AI-assisted testing techniques to improve testing effectiveness, productivity, and software quality Apply AI tools responsibly to enhance test coverage, identify potential risks, and optimize testing workflows Test Documentation & Reporting Prepare, maintain, and deliver testing artifacts, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports Provide accurate testing status updates, quality metrics, defect summaries, and risk assessments to project stakeholders User Acceptance Testing (UAT) Support User Acceptance Testing by preparing test cases, assisting with test environments, coordinating with stakeholders, executing UAT scenarios, and validating business requirements Ensure UAT activities are completed successfully before production release Defect Management & Root Cause Analysis Investigate, identify, and document root causes of software defects while collaborating with development teams to support timely resolution Assist developers in reproducing and validating reported issues within test environments Analyze recurring defects and recommend preventive quality improvements Requirements Analysis & SDLC Participation Review business and functional requirements to ensure completeness, testability, and adequate test coverage Participate in all phases of the Software Development Life Cycle (SDLC), including requirements analysis, test planning, execution, validation, and release activities Knowledge Sharing & Team Collaboration Mentor and provide technical guidance to junior and mid-level QC engineers on testing best practices, automation techniques, AI-assisted testing tools, and quality processes Collaborate closely with development, product, business, and infrastructure teams to ensure high-quality software delivery Quality Improvement Contribute to improving testing methodologies, quality standards, templates, automation practices, AI-enabled quality engineering processes, and performance testing strategies Identify opportunities for process improvement and recommend solutions to improve product quality and testing efficiency Perform other duties as assigned<br><br>Requirements<br><br> Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience 6+ years of hands-on experience in software quality control/testing 5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end) 2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration) Professional certification such as ISTQB-CTFL or ISTQB-CTAL Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration) Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, Test NG, JUnit, or similar) with the ability to write, debug, and maintain automation code Proficiency in performance testing tools and frameworks (e.g., JMeter, Load Runner, Gatling, k6, or similar) with the ability to design, execute, analyze, and optimize performance test scenarios Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports) Track record of owning UAT cycles and driving them to successful completion Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment Excellent command of written and spoken English
<h3><strong>Overview</strong></h3><p>As a key account manager, you will be at the forefront of our business development and customer success initiatives. You'll be instrumental in managing and nurturing our most valuable client accounts, ensuring their satisfaction, and identifying new opportunities for growth. If you thrive in a fast-paced environment and possess a knack for strategic thinking, this role is for you!</p><h3><strong>Responsibilities</strong></h3><ul><li><p><strong>Cultivate and strengthen</strong> long-term relationships with key accounts, acting as their primary point of contact.</p></li><li><p><strong>Drive business growth</strong> by identifying and pursuing new sales opportunities within existing accounts.</p></li><li><p><strong>Collaborate closely</strong> with internal teams to ensure seamless delivery of products and services, particularly in supply chain and logistics.</p></li><li><p><strong>Provide exceptional customer service and support</strong>, addressing enquiries and resolving issues efficiently and effectively.</p></li><li><p><strong>Develop and execute strategic account plans</strong> to achieve sales targets and maximise customer satisfaction.</p></li><li><p><strong>Monitor market trends</strong> and competitor activities to identify potential threats and opportunities.</p></li><li><p><strong>Prepare and present regular reports</strong> on account status, sales forecasts, and business development activities.</p></li></ul><h3><strong>Skills & Technologies</strong></h3><p>This role demands a blend of strong sales acumen, strategic thinking, and unparalleled customer focus. You'll leverage your expertise in sales skills, supply chain management, and logistics optimisation to deliver outstanding results. Proficiency in customer service excellence, customer relationship management<strong> (CRM)</strong>, and business development are paramount to your success. Your ability to <strong>negotiate</strong> and develop <strong>strategic plans</strong> will be key.</p><h3><strong>Growth Opportunities</strong></h3><p>We are committed to the professional development of our team members. As a Key Account Manager, you'll have ample opportunities to expand your expertise, take on greater responsibilities, and advance your career within our growing organisation. We encourage continuous learning and provide resources to help you reach your full potential.</p><h3><strong>Team & Culture</strong></h3><p>Join a collaborative and supportive team that values innovation, dedication, and client success. We foster an environment where your contributions are recognized and celebrated. Our culture is built on mutual respect, open communication, and a shared commitment to excellence.</p><h3><strong>Impact</strong></h3><p>Your work will directly contribute to the growth and success of our key client relationships and overall business expansion. You will play a vital role in shaping our brand reputation and drivingrecognisedloyalty in the Sharqia region and beyond.</p><p><strong>Requirements</strong></p><ul> <li><strong>Experience:</strong> A minimum of <strong>3-5 years of proven experience</strong> in Key Account Management, Sales, Business Development, or a related customer-facing role.</li> <li><strong>Career Level:</strong> This is an exciting opportunity for an <strong>Experienced</strong> professional ready to take on significant responsibilities.</li> <li><strong>Essential Skills:</strong> Demonstrated expertise in <strong>Sales Skills</strong>, <strong>Supply Chain Management</strong>, <strong>Logistics Optimization</strong>, and <strong>Business Development</strong>.</li> <li><strong>Customer Focus:</strong> Exceptional abilities in <strong>Customer Service Excellence</strong>, <strong>Customer Care</strong>, <strong>Customer Support</strong>, and <strong>Customer Relationship Management (CRM)</strong>.</li> <li><strong>Strategic Thinker:</strong> Proven track record in <strong>Account Management</strong>, <strong>Negotiation</strong>, and <strong>Strategic Planning</strong>.</li> <li><strong>Analytical Prowess:</strong> Strong capabilities in <strong>Market Analysis</strong> and problem-solving.</li> <li><strong>Communication:</strong> Outstanding <strong>communication skills</strong>, both verbal and written, with the ability to build rapport and influence stakeholders.</li> </ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Description Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization.<br> With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries.<br> Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.<br> Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.<br> Job Description Manage the projects internally within Business Intelligence team to achieve the business requirements within the agreed timelines with high quality.<br> Responsible for the design, development and on-going support of reporting & analytical solutions and descriptive models for the business community within the reporting environment.<br> Use range of technologies to make data easily accessible to business users through building Self-BI environment and Dashboards.<br> Perform the business analysis and document the specification of business information requests.<br> Work closely with modelling and Data Management team members for building the new models that serves the business requests.<br> Participate effectively in setting the data governance and reporting strategies that reduce data redundancy wherever possible.<br> Work with a team of developers through architecture, design, build, test, and enhancement of corporate business intelligence solutions.<br> Design, code, test and document appropriate data processes, stored procedures or reporting & analytic applications using industry proven ‘best-practices’.<br> Develop outline design and reports; Create necessary objects to meet report requirements.<br> Develop and execute unit, system integration, and user acceptance test plans and plays an active role in project rollouts.<br> Investigate and assist in the resolution of any day-to-day application issues.<br> Comply with new company Governance, Business Intelligence Standards, Data Standards and Data Warehouse Methods and Procedures in the delivery.<br> Identify opportunities for sharing and re-using information through the team knowledge base.<br> Act promptly on the reporting issues that is assigned to the second level of support team.<br> Recommend approaches, lead design and create solid technical solutions for complex business scenarios.<br> Hybrid working model Social and medical insurance Transportation Bus Bachelor’s degree in computer science and/or computer engineering.<br> 1+ Years of experience in BI field related.<br> Excellent oral and written communication skills.<br> Having strong data-driven analytical skills.<br> Having problem solving and decision-making skills.<br> Knowledge of telecom industry standards and technologies.<br></span> </div>
Only the applications submitted via email will be considered. <br>How to Apply Read the job description carefully. If your profile and interests matches this role, please submit your CV to iamtheone@torasna.com with “Sales & Sponsorships Manager” in the subject line accompanied by a short statement on why you think your profile and interests align with the job advertised as a cover letter in the body text. <br>Company Description Torasna is a heritage development company dedicated to unlocking the experiential, l economic, and creative potential of heritage destinations. Our Purpose is to empower contemporary culture and creativity through the celebration of heritage. We develop and operate sustainable adaptive reuse propositions that breathe new life into heritage assets, elevate the visitor experience, and empower creative communities.<br>Role Description The Sales & Sponsorships Manager is responsible for driving commercial revenue at Ghurnata by securing event bookings, closing sponsorship opportunities, building strategic partnerships, and generating new business. This is a commercially focused role that requires a proactive sales professional who is motivated by identifying opportunities, building relationships, negotiating commercial agreements, and achieving ambitious revenue targets.<br>Working closely with the Programming, Marketing, and Operations teams, the Sales & Sponsorships Manager will contribute to the growth of Ghurnata by expanding its commercial partnerships, increasing venue utilisation, and creating sustainable revenue opportunities across events, programming, and sponsorship.<br>Key Responsibilities Outbound Sales & Business Development Develop and execute proactive sales strategies to generate new event business. Build and manage a strong pipeline of qualified corporate, private, cultural, and community event opportunities. Identify prospective clients through research, networking, referrals, partnerships, Linked In, direct outreach, and industry events. Initiate contact with prospective clients through calls, emails, meetings, networking, and presentations. Build long-term relationships with corporates, event agencies, wedding planners, embassies, educational institutions, community organisations, and strategic partners. Represent Ghurnata at networking events, exhibitions, and industry functions to generate new business opportunities. Consistently achieve agreed monthly and annual sales targets. Maintain accurate CRM records, pipeline reports, and sales forecasts.<br>Sponsorship & Partnership Development Identify and secure sponsorship opportunities for events, festivals, exhibitions, and public programming. Develop compelling sponsorship packages tailored to different sectors and commercial partners. Build relationships with marketing managers, brand managers, CSR teams, and decision-makers across relevant organisations. Prepare sponsorship proposals and presentations. Negotiate sponsorship agreements and commercial partnerships. Maintain long-term relationships with sponsors to encourage repeat investment. Collaborate with Programming and Marketing to maximise sponsor visibility and value.<br>Venue Sales & Client Management Manage inbound sales enquiries and convert opportunities into confirmed bookings. Conduct engaging venue tours and presentations tailored to client requirements. Prepare detailed quotations, proposals, and commercial agreements. Negotiate contracts while protecting Ghurnata's commercial interests. Identify opportunities to upsell venue services and maximise event revenue. Build trusted client relationships that generate repeat business and referrals. Act as the primary point of contact throughout the sales and planning process.<br>Event Handover & Delivery Support Ensure a seamless transition from sales to event delivery through effective communication with the Operations team. Accurately communicate client requirements, event specifications, and contractual commitments. Remain engaged throughout the planning process to ensure client satisfaction. Attend key events where appropriate to strengthen client relationships and identify future business opportunities. Resolve client concerns promptly and professionally.<br>Commercial Planning & Market Development Identify emerging market opportunities and new revenue streams. Monitor market trends, competitor activity, and industry developments. Contribute to pricing strategies, commercial packages, and promotional campaigns. Recommend new event concepts, partnerships, and commercial initiatives that increase venue utilisation and revenue. Share market intelligence and client feedback with internal teams to support business growth.<br>Key Competencies Proven outbound sales and business development capability. Strong commercial awareness and revenue-driven mindset. Excellent negotiation and closing skills. Experience developing strategic partnerships and sponsorship opportunities. Strong networking and relationship-building abilities. Excellent presentation and proposal-writing skills. Ability to manage a dynamic sales pipeline and prioritise opportunities effectively. Strong organisational and time management skills. Customer-focused with exceptional client relationship management abilities. Self-motivated, resilient, and results-oriented. Strong problem-solving and decision-making skills. Fluency in English and Arabic, written and spoken.<br>Qualifications Demonstrated skills in sales strategy, business development, and account management, with a track record of meeting or exceeding revenue targets. Strong abilities in client relationship building, stakeholder engagement, and professional communication across diverse audiences. Experience in presenting proposals, negotiating commercial terms, and closing deals in B2B or institutional environments. Solid understanding of market analysis, forecasting, and pipeline management using CRM or similar tools. Background in tourism, real estate, heritage development, or related sectors is highly beneficial. Bachelor’s degree in Business, Marketing, Tourism, Economics, or a related field; advanced degrees are an advantage. Fluency in English and Arabic, with excellent written and verbal communication skills. Ability to work on-site in Cairo, travel to heritage destinations as needed, and collaborate effectively in a multidisciplinary team. Strong organizational skills, attention to detail, and comfort working with measurable goals and deadlines. High level of integrity, respect for cultural heritage, and commitment to non-discriminatory, inclusive business practices.
<p><h4>Job purpose</h4>
<p>The senior accountant is responsible for delivering efficient and accurate accounting services across multiple GCC entities within a shared services environment. The role ensures timely financial reporting, adherence to control frameworks, and seamless coordination across accounting activities while supporting consistent, SLA-driven service delivery to regional stakeholders.</p>
<h4>Key responsibilities</h4>
<p><strong>General accounting & financial reporting</strong><br>
Execute end-to-end accounting activities including journal entries, accruals, prepayments, and provisions.<br>
Maintain and monitor general ledger accuracy across multiple legal entities.<br>
Support preparation of monthly, quarterly, and annual financial reports.<br>
Ensure compliance with IFRS and internal accounting policies.</p>
<p><strong>Cross-functional accounting support</strong><br>
Collaborate with AP, AR, and other finance teams to ensure completeness and accuracy of financial data.<br>
Oversee intercompany transactions, reconciliations, and eliminations.<br>
Support fixed assets accounting (capitalization, depreciation, disposals).<br>
Assist in tax-related deliverables in coordination with tax function.</p>
<p><strong>Reconciliations & financial control</strong><br>
Perform balance sheet reconciliations and resolve discrepancies in a timely manner.<br>
Ensure strong financial controls and adherence to company policies.<br>
Maintain audit-ready documentation and support internal/external audits.<br>
Identify and escalate risks or inconsistencies.</p>
<p><strong>Regional support</strong><br>
Act as a key point of contact for finance stakeholders across GCC markets.<br>
Provide financial data, analysis, and responses to regional teams.<br>
Support local statutory and compliance requirements in coordination with in-country teams.<br>
Assist in handling multi-entity, multi-currency accounting environments.</p>
<p><strong>Process excellence & shared services delivery</strong><br>
Operate effectively within a high-volume shared services environment with defined SLAs.<br>
Ensure accuracy, timeliness, and service quality across deliverables.<br>
Contribute to process harmonization, standardization, and continuous improvement initiatives.<br>
Support transition, migration, and stabilization activities within SSC.</p>
<p><strong>Systems & reporting</strong><br>
Process transactions and reporting using ERP systems (SAP preferred).<br>
Support automation and efficiency improvements within accounting processes.<br>
Generate reports and dashboards to support reporting and business needs.</p>
<h4>Qualifications & experience</h4>
<p><strong>Education</strong><br>
Bachelor’s degree in accounting, finance, or related field.<br>
Professional certification (ACCA, CPA, CMA) is an advantage.</p>
<p><strong>Experience</strong><br>
4+ years of relevant accounting experience.<br>
Exposure to shared services or high-volume finance operations is preferred.<br>
Experience supporting multi-country or regional finance operations (GCC exposure is a plus).<br>
Strong hands-on experience across multiple accounting areas (GL, intercompany, fixed assets, reporting).</p>
<p><strong>Skills & competencies</strong><br>
Solid understanding of accounting principles and financial reporting standards (IFRS).<br>
Fluency in English is a must.<br>
Strong analytical and problem-solving skills.<br>
High attention to detail and accuracy.<br>
Strong stakeholder management and communication skills.<br>
Proficiency in Excel and ERP systems (SAP preferred).</p></p><p></p>
<p><h4>About the job</h4>
<p>We are looking for an experienced and driven section head – primary design engineer to lead the delivery of HV/MV/EHV substation and power infrastructure projects. In this leadership role, you will oversee primary design activities, manage engineering teams, and ensure the delivery of innovative, high-quality solutions that meet client requirements and industry standards.</p>
<h4>Key responsibilities / deliverables</h4>
<ul>
<li>Lead and manage the primary design engineering team.</li>
<li>Oversee the design of HV/MV/EHV substations and power infrastructure projects.</li>
<li>Review and approve engineering deliverables, calculations, and technical reports.</li>
<li>Ensure compliance with IEC, IEEE, utility, and client standards.</li>
<li>Coordinate with multidisciplinary teams, clients, and stakeholders.</li>
<li>Review vendor submittals and provide technical guidance throughout project execution.</li>
<li>Mentor junior engineers and drive technical excellence within the team.</li>
<li>Support project planning, resource management, and continuous improvement initiatives.</li>
</ul>
<h4>Qualifications and experience</h4>
<ul>
<li>Bachelor's degree in electrical engineering.</li>
<li>17+ years of experience in power, transmission & distribution projects.</li>
<li>Proven expertise in HV/MV/EHV substation design.</li>
<li>Strong experience in managing engineering teams and multidisciplinary projects.</li>
</ul>
<h4>Language proficiency requirements</h4>
<p>Proficiency in English (spoken and written) is required.</p>
<h4>Knowledge and functional competencies</h4>
<ul>
<li>Strong knowledge of primary equipment, substations, and power systems.</li>
<li>Proficiency in AutoCAD, ETAP, DIgSILENT, CDEGS, and related engineering tools.</li>
<li>Excellent understanding of IEC, IEEE, and utility standards.</li>
<li>Strong leadership, communication, and stakeholder management skills.</li>
<li>Excellent analytical, problem-solving, and decision-making abilities.</li>
<li>Ability to manage multiple projects while delivering quality results on time.</li>
</ul>
<h4>What we offer</h4>
<p>We offer a competitive salary and benefits package, as well as opportunities for professional development, continuous learning and growth, and career advancement.</p>
<p>Work with diverse and talented professionals from various backgrounds and colleagues, all guided by our leadership model.</p>
<p>Work in a friendly environment, where everyone shares positive vibes and is excited about our future.</p>
<p><strong>DAR Engineering is an equal opportunity employer.</strong> All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, age, marital status, gender identity, disability, or any other characteristic protected by law.</p>
<p>Thank you for considering a career with us. We appreciate all applications; however, only candidates selected for further evaluation will be contacted. We encourage you to regularly check for updates and explore future opportunities with DAR Engineering. Best of luck!</p>
<h4>Company description</h4>
<p>DAR Engineering is a leading multidisciplinary consultancy firm providing design, architecture, engineering, project management, construction management and planning services across a broad range of sectors. We assist national governments, international organizations, and private sector companies by delivering comprehensive solutions with global expertise.</p></p><p></p>
<p><h4>About us</h4>
<p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p>
<p>As site marine construction field engineer you will provide engineering services, technical support and guidance on project marine structures to Worley and its customers, including oversight and supervision within the construction supervision engineering team.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Monitors construction of NPP’s marine structures and associated structures; develops comments pertaining to non-compliance with design.</li>
<li>Contributes to the development and implementation of Worley marine construction supervision systems and procedures for the project and performs work in accordance with Worley internal processes and standards.</li>
<li>Participates in safety, environmental and hazard assessments.</li>
<li>Assists in ensuring that no technical changes are implemented without prior approval as per EPC contract procedure and regulatory requirements.</li>
<li>Reports on project performance against the baseline plan.</li>
<li>Assists in ensuring that Worley sub-contractors are suitably pre-qualified for delivery of the project.</li>
<li>Represents Worley at internal and external meetings on the project.</li>
<li>Reviews, comments and prepares drafts of customer's correspondence pertaining to site construction of marine structures.</li>
</ul>
<h4>Experience and qualifications</h4>
<ul>
<li>Bachelor’s degree or higher in engineering, preferably civil.</li>
<li>Strong construction oversight skills; 8+ years of construction supervision experience in multi-cultural teams.</li>
<li>NPP or nuclear-related construction experience is required.</li>
<li>In-depth knowledge of waterway and/or submerged civil structures.</li>
<li>Sound engineering background.</li>
</ul>
<h4>Special job requirements</h4>
<ul>
<li>Ability to analyze, communicate, influence and persuade.</li>
<li>Strong written and verbal communication skills in English are essential, understanding of Russian is a plus.</li>
<li>Proactive team player, proven to be effective in a multi-cultural environment.</li>
</ul>
<h4>Moving forward together</h4>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p>
<p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>
<p><h4>About the job</h4>
<p>We are looking for an experienced and driven Section Head – Primary Design Engineer to lead the delivery of HV/MV/EHV substation and power infrastructure projects. In this leadership role, you will oversee primary design activities, manage engineering teams, and ensure the delivery of innovative, high-quality solutions that meet client requirements and industry standards.</p>
<h4>Key responsibilities / deliverables</h4>
<ul>
<li>Lead and manage the Primary Design Engineering team.</li>
<li>Oversee the design of HV/MV/EHV substations and power infrastructure projects.</li>
<li>Review and approve engineering deliverables, calculations, and technical reports.</li>
<li>Ensure compliance with IEC, IEEE, utility, and client standards.</li>
<li>Coordinate with multidisciplinary teams, clients, and stakeholders.</li>
<li>Review vendor submittals and provide technical guidance throughout project execution.</li>
<li>Mentor junior engineers and drive technical excellence within the team.</li>
<li>Support project planning, resource management, and continuous improvement initiatives.</li>
</ul>
<h4>Qualifications and experience</h4>
<ul>
<li>Bachelor's degree in Electrical Engineering.</li>
<li>17+ years of experience in power, transmission, and distribution projects.</li>
<li>Proven expertise in HV/MV/EHV substation design.</li>
<li>Strong experience in managing engineering teams and multidisciplinary projects.</li>
</ul>
<h4>Language proficiency requirements</h4>
<p>Proficiency in English (spoken and written) is required.</p>
<h4>Knowledge and functional competencies</h4>
<ul>
<li>Strong knowledge of primary equipment, substations, and power systems.</li>
<li>Proficiency in AutoCAD, ETAP, DIgSILENT, CDEGS, and related engineering tools.</li>
<li>Excellent understanding of IEC, IEEE, and utility standards.</li>
<li>Strong leadership, communication, and stakeholder management skills.</li>
<li>Excellent analytical, problem-solving, and decision-making abilities.</li>
<li>Ability to manage multiple projects while delivering quality results on time.</li>
</ul>
<h4>What we offer</h4>
<p>We offer a competitive salary and benefits package, as well as opportunities for professional development, continuous learning and growth, and career advancement.<br>
Work with diverse and talented professionals from various backgrounds and colleagues, all guided by our leadership model.<br>
Work in a friendly environment, where everyone shares positive vibes and is excited about our future.</p>
<p><strong>Equal opportunity employer:</strong><br>
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, age, marital status, gender identity, disability, or any other characteristic protected by law.</p>
<p>Thank you for considering a career with us. We appreciate all applications; however, only candidates selected for further evaluation will be contacted. We encourage you to regularly check for updates and explore future opportunities with us. Best of luck!</p>
<h4>Company description</h4>
<p>We are a leading multidisciplinary consultancy firm providing design, architecture, engineering, project management, construction management, and planning services across a broad range of sectors. We assist national governments, international organizations, and private sector companies by delivering comprehensive solutions with global expertise.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Fairmont Hotels & Resorts is seeking a dedicated and professional supervisor for our Fairmont Gold Lounge in Cairo, Egypt. In this supervisory role, you will oversee the daily operations of our exclusive lounge, ensuring exceptional service delivery and maintaining the highest standards of luxury hospitality. You will lead a team of hospitality professionals while creating an elevated experience for our most valued guests.</p>
<ul>
<li>Supervise and manage lounge staff, including scheduling, training, performance evaluation, and professional development</li>
<li>Ensure consistent delivery of Fairmont Gold service standards and guest experience excellence</li>
<li>Monitor lounge operations, including cleanliness, ambiance, inventory levels, and facility maintenance</li>
<li>Manage guest relations and resolve any concerns or complaints with professionalism and efficiency</li>
<li>Oversee food and beverage service, including quality control and presentation standards</li>
<li>Maintain accurate records of guest preferences, special requests, and feedback</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences</li>
<li>Manage inventory, ordering, and cost control within the lounge</li>
<li>Conduct regular staff briefings and ensure compliance with company policies and procedures</li>
<li>Analyze operational metrics and implement improvements to enhance service quality and efficiency</li>
<li>Handle administrative tasks, including reporting and documentation</li>
<li>Represent the lounge professionally and uphold Fairmont's brand values at all times</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 3-5 years of supervisory or leadership experience in a luxury hospitality environment</li>
<li>Proven expertise in guest relations and customer service excellence</li>
<li>Strong knowledge of hospitality operations and service standards</li>
<li>Excellent communication and interpersonal skills</li>
<li>Demonstrated ability to lead, motivate, and develop team members</li>
<li>Strong organizational and time management skills</li>
<li>Problem-solving abilities and sound decision-making judgment</li>
<li>Attention to detail and commitment to maintaining high standards</li>
<li>Ability to work flexible hours, including evenings and weekends</li>
<li>Experience with inventory management and basic financial reporting</li>
<li>Knowledge of food and beverage service protocols</li>
<li>Multi-language proficiency is advantageous</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Description:</strong><br>Position: Finance Director - Large Real Estate Developer<br>Company Overview:<br>a pioneering real-estate developer focused on building and delivering innovative and differentiated projects, setting the standard for mixed-use developments in Egypt by combining superior dining, shopping, entertainment, business, and hospitality features.<br>With a strong presence in the market. We specialize in developing large-scale, high-end residential and commercial properties across the country. Our projects are known for their innovative designs, superior quality, and timely delivery. As we continue to grow and expand our portfolio, we are seeking a talented and experienced Finance Director to join our team.<br>Job Overview:<br>As the Finance Director, you will be responsible for overseeing all financial activities of the company. You will work closely with the senior management team to develop and implement financial strategies that support our business goals. You will also be responsible for managing the company's budget, financial planning, and analysis, as well as ensuring compliance with all financial regulations.<br><strong>Key Responsibilities:</strong><br><ul><li>Develop and implement financial strategies to support the company's growth and profitability goals</li><li>Manage the company's budget and monitor financial performance, making recommendations for cost-saving measures and revenue generation</li><li>Conduct financial analysis and provide insights to senior management for decision making</li><li>Oversee the preparation of financial reports, including balance sheets, income statements, and cash flow statements</li><li>Ensure compliance with all financial regulations and laws</li><li>Manage relationships with external stakeholders, including banks, investors, and auditors</li><li>Lead the finance team and provide mentorship and guidance for their professional development</li><li>Collaborate with other departments to ensure alignment of financial goals with overall business objectives</li><li>Identify and mitigate financial risks and develop strategies for financial stability and growth</li></ul><br><strong>Qualifications:</strong><br><ul><li>Bachelor's degree in Finance, Accounting, or a related field. MBA or CPA preferred.</li><li>Minimum of 15 years of experience in finance, with at least 3 years in a leadership role</li><li>Experience in the real estate industry is highly preferred</li><li>Strong knowledge of financial regulations and laws</li><li>Proven track record of developing and implementing successful financial strategies</li><li>Excellent analytical and problem-solving skills</li><li>Strong leadership and management skills</li><li>Ability to communicate financial information effectively to non-financial stakeholders</li><li>Proficient in financial software and tools</li><li>Detail-oriented and able to work in a fast-paced environment</li><li>Ability to handle multiple projects and meet deadlines</li></ul><br><strong>Benefits:</strong><br><ul><li> Competitive salary and benefits package</li><li> Opportunity to work with a dynamic and growing company</li><li> Collaborative and supportive work environment</li><li> Professional development and growth opportunities</li></ul><br>If you have a passion for real estate and a strong background in finance, we encourage you to apply for this exciting opportunity. Join our team and be a part of shaping the future of our company.<br><strong>Required Skills:</strong><br>• Financial Performance<br>• Analysis<br>• Balance<br>• Financial Planning<br>• Real Estate<br>• Cash Flow<br>• Salary<br>• Financial Analysis<br>• Cash<br>• Regulations<br>• Accounting<br>• Preparation<br>• Finance<br>• Software<br>• Planning<br>• Leadership<br>• Business<br>• Management<br> </div>
<strong>Responsibilities<br><br></strong>In a technical/hands-on role, you’ll be asked to implement and execute test plans with autonomy, improve overall QA knowledge of the technical team and share technical trends and best practices. You will also help define the direction and drive accountability for quality.<br><br><ul><li>Develop test strategy and test plans for projects</li><li>Define automation strategy for regression, release, etc.</li><li>Designing, coding and documenting automated test cases to ensure the quality of our product.</li><li>Perform a qualitative analysis of our automated functional test to ensure that coverage is sufficient</li><li>Defining the scope of testing within the context of every release and every software testing level or cycle</li><li>The use of resources in an effective way and managing the resources for software testing</li><li>Applying the appropriate test measurement and metrics for the software product and testing team</li><li>Specifying, designing, implementing and testing automation framework</li><li>Define best practices for QA & test automation activity and work with teams to ensure their work aligns with best practices</li><li>Analyzing existing systems to find areas for improvement.</li><li>Evaluate new test tools and strategies and make recommendations to the team</li><li>Drive initiatives that improve service quality and resiliency</li><li>Monitor product quality health metrics on a daily basis and work with managers to drive ongoing improvements in product quality</li><li>Monitor the ongoing health of our test automation, ensure that tests run reliably, with good performance</li><li>Define and implement a process that ensures appropriate test cases are defined for all new features and that test suites are updated for all new features.</li><li>AI maturity: AI Practitioner — applies AI to improve everyday QA activities.</li><li>Applies AI tools to improve test design, automation development, API testing, and defect analysis.</li><li>Creates effective prompts and reusable AI-assisted testing workflows.</li><li>Uses AI to generate and enhance test cases, test data, automation scripts, and test scenarios, with human validation.</li><li>Contributes ideas for automating repetitive QA activities using AI/agentic workflows.<br><br></li></ul><strong>Education/Training<br><br></strong>Bachelor or Masters degree in computer science, computer engineering, or related technical field<br><br><strong>Professional</strong> <strong>Experience<br><br></strong><strong>Qualifications<br><br></strong>The candidate should have proven professional experience in Software Quality Assurance and Test Automation and will be responsible for independently contributing to the quality of our digital products, driving effective testing and automation practices, and supporting continuous quality improvement. The candidate should have the following qualifications:<br><br><ul><li>Good experience working with test automation frameworks such as Cypress, Playwright, Cucumber, Jest, Robot, or similar tools and developing maintainable test automation scripts.</li><li>Good experience in designing, developing, and maintaining UI automation tests.</li><li>Very good experience with web debugging and profiling tools such as Chrome DevTools, Firefox Developer Tools, and similar tools.</li><li>Good experience working with RESTful APIs and designing and implementing API tests.</li><li>Proficient in writing detailed test scenarios, test cases, and test plans, with the ability to perform effective manual testing when required to support automation.</li><li>Good Frontend and Backend testing experience across multiple platforms and technologies, including Web Applications, Mobile Applications, and Microservices.</li><li>Very good experience with Git, including branching, pull requests, code reviews, and collaborative development practices.</li><li>Proficient understanding of Agile/Scrum methodology and the role of Quality Engineering within Agile delivery teams.</li><li>Experience with CI/CD tools and automating build processes, application deployments, and automated test execution within continuous integration pipelines.</li><li>Ability to analyze test failures, investigate defects, and collaborate effectively with developers and other stakeholders to identify root causes.</li><li>Experience using AI-assisted tools to improve test design, test case generation, test data preparation, automation development, debugging, documentation, and test analysis.</li><li>Understanding of AI agents and Agentic AI workflows, with the ability to use existing AI-powered solutions to support and improve QA activities.</li><li>Ability to identify opportunities for automation, AI adoption, and process improvement within the QA lifecycle.</li><li>Quality Assurance certification is preferred, such as ISTQB Foundation Level or ISTQB Agile Tester.</li><li>Result-oriented mindset with a strong focus on product quality and improving the customer experience.</li><li>Strong sense of business impact, with awareness of quality, delivery timelines, and time-to-market.</li><li>Strong collaboration and communication skills, with the ability to work effectively within cross-functional Agile teams.</li></ul>
<strong>About this opportunity:<br><br></strong>We are now looking for a Senior DevOps Engineer with expertise in CI/CD automation, DevSecOps, and cloud-native architectures across GitLab CI, AWS CodePipeline, GCP Cloud Build, and Jenkins. In this role, you will be responsible for designing, implementing, and managing scalable, secure, and automated CI/CD pipelines, ensuring software delivery efficiency, security, and operational excellence.<br><br>As a key member of a cross-functional, multi-domain development team, you will drive GitOps best practices, automation, security, and infrastructure as code (IaC) to support cloud deployments, testing, and secure cloud operations. This role requires a strong background in DevOps and DevSecOps methodologies, security best practices, multi-cloud platforms, and a passion for innovation and continuous improvement.<br><br><strong>What you will do:<br><br></strong><ul><li>Design, implement, and manage CI/CD pipelines across GitLab CI, AWS CodePipeline, GCP Cloud Build, and Jenkins to ensure seamless, secure, and automated software delivery.</li><li>Integrate security at every stage of the CI/CD lifecycle by incorporating static code analysis (SAST), dynamic application security testing (DAST), and software composition analysis (SCA) tools.</li><li>Develop and maintain Infrastructure as Code (IaC) for automated cloud provisioning and configuration management using Terraform and Ansible.</li><li>Ensure compliance and security controls using DevSecOps tools, security scanning, access management, and vulnerability remediation in CI/CD workflows.</li><li>Implement GitOps methodologies using tools like ArgoCD or Flux to enforce declarative infrastructure and application deployments.</li><li>Monitor and optimize system performance using observability tools such as AWS CloudWatch, Prometheus, Grafana, Datadog, or GCP Operations Suite.</li><li>Manage and optimize containerized applications using Docker, Kubernetes, and Helm to ensure high availability and scalability.</li><li>Troubleshoot, monitor, and optimize cloud infrastructure across AWS and GCP environments, ensuring high resilience and uptime.</li><li>Enhance cloud security through IAM policies, network security, encryption, and compliance automation.</li><li>Collaborate with software development and testing teams to implement test automation, including unit testing, integration testing, and security testing.</li><li>Lead efforts in cloud security best practices, including secrets management, policy enforcement, and secure authentication.</li><li>Drive innovation in automation, reducing manual processes and improving DevOps efficiency through scripting and orchestration. <br><br></li></ul><strong>The skills you bring:<br><br></strong><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, or a related field.</li><li>6+ years of experience in software development, cloud infrastructure, and DevOps practices.</li><li>3+ years of hands-on experience in cloud environments, designing and implementing CI/CD pipelines in AWS and GCP.</li><li>Proficiency in CI/CD tools: GitLab CI, AWS CodePipeline, GCP Cloud Build, and Jenkins.</li><li>Expertise in DevSecOps methodologies, including integrating security testing, compliance checks, and vulnerability scanning into CI/CD pipelines.</li><li>Strong experience with Infrastructure as Code (IaC) using Terraform.</li><li>Hands-on experience with containerization technologies: Docker, Kubernetes, and Helm.</li><li>Deep understanding of GitOps methodologies, including tools like ArgoCD and Flux.</li><li>Strong networking knowledge, including firewalls, VPNs, routing, DNS, load balancing, and cloud security best practices.</li><li>Experience with logging and monitoring tools such as AWS CloudWatch, ELK Stack, Loki, Prometheus, or GCP Observability.</li><li>Proficiency in scripting and automation using Bash, Python.</li><li>Strong knowledge of security tools, such as Snyk, SonarQube, Aqua Security.</li><li>Hands-on experience with cloud security best practices, IAM policies, role-based access control (RBAC), and secrets management.</li><li>AWS Certified Solutions Architect – Associate (AWS SAAC) certification (preferred).</li><li>GCP Professional Cloud Architect certification (a plus).</li><li>Experience in MLOps workflows and cloud-based Machine Learning model deployment.</li><li>Experience with serverless computing and event-driven architectures.<br><br></li></ul><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br><br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.<br><br><strong>Primary country and city:</strong> Egypt (EG) || Cairo<br><br><strong>Req ID:</strong> 788890
<strong>About this opportunity:<br><br></strong>We are now looking for a Senior DevOps Engineer with expertise in CI/CD automation, DevSecOps, and cloud-native architectures across GitLab CI, AWS CodePipeline, GCP Cloud Build, and Jenkins. In this role, you will be responsible for designing, implementing, and managing scalable, secure, and automated CI/CD pipelines, ensuring software delivery efficiency, security, and operational excellence.<br><br>As a key member of a cross-functional, multi-domain development team, you will drive GitOps best practices, automation, security, and infrastructure as code (IaC) to support cloud deployments, testing, and secure cloud operations. This role requires a strong background in DevOps and DevSecOps methodologies, security best practices, multi-cloud platforms, and a passion for innovation and continuous improvement.<br><br><strong>What you will do:<br><br></strong><ul><li>Design, implement, and manage CI/CD pipelines across GitLab CI, AWS CodePipeline, GCP Cloud Build, and Jenkins to ensure seamless, secure, and automated software delivery.</li><li>Integrate security at every stage of the CI/CD lifecycle by incorporating static code analysis (SAST), dynamic application security testing (DAST), and software composition analysis (SCA) tools.</li><li>Develop and maintain Infrastructure as Code (IaC) for automated cloud provisioning and configuration management using Terraform and Ansible.</li><li>Ensure compliance and security controls using DevSecOps tools, security scanning, access management, and vulnerability remediation in CI/CD workflows.</li><li>Implement GitOps methodologies using tools like ArgoCD or Flux to enforce declarative infrastructure and application deployments.</li><li>Monitor and optimize system performance using observability tools such as AWS CloudWatch, Prometheus, Grafana, Datadog, or GCP Operations Suite.</li><li>Manage and optimize containerized applications using Docker, Kubernetes, and Helm to ensure high availability and scalability.</li><li>Troubleshoot, monitor, and optimize cloud infrastructure across AWS and GCP environments, ensuring high resilience and uptime.</li><li>Enhance cloud security through IAM policies, network security, encryption, and compliance automation.</li><li>Collaborate with software development and testing teams to implement test automation, including unit testing, integration testing, and security testing.</li><li>Lead efforts in cloud security best practices, including secrets management, policy enforcement, and secure authentication.</li><li>Drive innovation in automation, reducing manual processes and improving DevOps efficiency through scripting and orchestration. <br><br></li></ul><strong>The skills you bring:<br><br></strong><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, or a related field.</li><li>6+ years of experience in software development, cloud infrastructure, and DevOps practices.</li><li>3+ years of hands-on experience in cloud environments, designing and implementing CI/CD pipelines in AWS and GCP.</li><li>Proficiency in CI/CD tools: GitLab CI, AWS CodePipeline, GCP Cloud Build, and Jenkins.</li><li>Expertise in DevSecOps methodologies, including integrating security testing, compliance checks, and vulnerability scanning into CI/CD pipelines.</li><li>Strong experience with Infrastructure as Code (IaC) using Terraform.</li><li>Hands-on experience with containerization technologies: Docker, Kubernetes, and Helm.</li><li>Deep understanding of GitOps methodologies, including tools like ArgoCD and Flux.</li><li>Strong networking knowledge, including firewalls, VPNs, routing, DNS, load balancing, and cloud security best practices.</li><li>Experience with logging and monitoring tools such as AWS CloudWatch, ELK Stack, Loki, Prometheus, or GCP Observability.</li><li>Proficiency in scripting and automation using Bash, Python.</li><li>Strong knowledge of security tools, such as Snyk, SonarQube, Aqua Security.</li><li>Hands-on experience with cloud security best practices, IAM policies, role-based access control (RBAC), and secrets management.</li><li>AWS Certified Solutions Architect – Associate (AWS SAAC) certification (preferred).</li><li>GCP Professional Cloud Architect certification (a plus).</li><li>Experience in MLOps workflows and cloud-based Machine Learning model deployment.</li><li>Experience with serverless computing and event-driven architectures.<br><br></li></ul><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br><br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.<br><br><strong>Primary country and city:</strong> Egypt (EG) || Cairo<br><br><strong>Req ID:</strong> 788890
<strong>Join Us<br><br></strong>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br><strong>Role Purpose<br><br></strong>Generating/increasing revenue growth with existing/new corporate accounts in specific industry/segment/territory through selling VF voice products, services & fixed solution in Responsible for developing, winning, project managing and execution corporate network connectivity and voice/solution bids, with the main purpose of driving penetration in the accounts and increase customer satisfaction through a proactive, customized, personalized relationship.<br><br><strong>Job Profile<br><br></strong><ul><li>Sales Executive be responsible for managing account portfolio of 30-40Vodafone industrial accounts </li><li>Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution line with company vision and values </li><li>Ensures delivery of all financial targets including revenue and Total Contract Value (TCV), and gross margin</li><li>Evaluates risks and threats appropriately across portfolio and revises plans where appropriate</li><li>Ensure sales and Net Promoter Score (NPS) targets are achieved for the assigned accounts/Industry </li><li>Identify new sales opportunities and grow sales pipeline qualifying and developing opportunities through the sales cycle</li><li>3-4 Daily customers visits</li><li>Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO’s and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer’s strategic and operational issues </li><li>Gather and analyse data regarding competitor pricing and products and ensure that Vodafone products and services fit customer requirements in line with the marketing team </li><li>Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers </li><li>Focus on the customer experience and be sure that they are up to date with all new offers on time </li><li>Fill in and updates full accounts information on Siebel account profile on daily basis/after successful activation transaction </li><li>Fill market opportunities and schedules to identify specific targets and to project the number of contacts to be made Siebel calendar/forecasted accounts upon account status reports on Siebel </li><li>Plan and manage personal business portfolio/territory/business according to an agreed strategy with the segment manager </li><li>Monitor and maintain cross function activities (Fraud , activation, bidding ...)</li><li>Submitting Performance Dialogue & evaluations (on time)</li><li>Adheres to all company policies, procedures and business ethics code<br><br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts </li><li>Secure, manage and deepen the vodafone customer relationship with the long term focus of expanding the overall footprint/ penetration and introduction of innovative products and services </li><li>Updating Marketing team with the competitive new offers </li><li>Be able to operate at all levels within the customer organization with the highest levels of communication skills, converse professionally and ability of owning and solving customer issues whilst building excellent rapport to ensure the customer experience is maximized </li><li>Work together with Marketing & decision Support to ensure account strategies are understood and actioned for assigned accounts <br><br><br></li></ul><strong>Who We Are<br><br></strong>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
<br><p>Generating/increasing revenue growth with existing/new corporate accounts in specific industry/segment/territory through selling VF voice products, services & fixed solution in Responsible for developing, winning, project managing and execution corporate network connectivity and voice/solution bids, with the main purpose of driving penetration in the accounts and increase customer satisfaction through a proactive, customized, personalized relationship.</p><br><br><br><b>Job Profile</b>
<br><ul>
<li>Sales Executive be responsible for managing account portfolio of 30-40Vodafone industrial accounts.</li>
<li>Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution line with company vision and values.</li>
<li>Ensures delivery of all financial targets including revenue and Total Contract Value (TCV), and gross margin</li>
<li>Evaluates risks and threats appropriately across portfolio and revises plans where appropriate</li>
<li>Ensure sales and Net Promoter Score (NPS) targets are achieved for the assigned accounts/Industry.</li>
<li>Identify new sales opportunities and grow sales pipeline qualifying and developing opportunities through the sales cycle</li>
<li>3-4 Daily customers visits</li>
<li>Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO’s and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer’s strategic and operational issues.</li>
<li>Gather and analyse data regarding competitor pricing and products and ensure that Vodafone products and services fit customer requirements in line with the marketing team.</li>
<li>Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers </li>
<li>Focus on the customer experience and be sure that they are up to date with all new offers on time.</li>
<li>Fill in and updates full accounts information on Siebel account profile on daily basis/after successful activation transaction.</li>
<li>Fill market opportunities and schedules to identify specific targets and to project the number of contacts to be made Siebel calendar/forecasted accounts upon account status reports on Siebel.</li>
<li>Plan and manage personal business portfolio/territory/business according to an agreed strategy with the segment manager.</li>
<li>Monitor and maintain cross function activities (Fraud , activation, bidding ...)</li>
<li>Submitting Performance Dialogue & evaluations (on time)</li>
<li>Adheres to all company policies, procedures and business ethics code</li>
</ul><br><br><b>Qualifications</b>
<br><ul>
<li>Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts.</li>
<li>Secure, manage and deepen the vodafone customer relationship with the long term focus of expanding the overall footprint/ penetration and introduction of innovative products and services.</li>
<li>Updating Marketing team with the competitive new offers.</li>
<li>Be able to operate at all levels within the customer organization with the highest levels of communication skills, converse professionally and ability of owning and solving customer issues whilst building excellent rapport to ensure the customer experience is maximized.</li>
<li>Work together with Marketing & decision Support to ensure account strategies are understood and actioned for assigned accounts.</li>
</ul><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
Delivery Partner Manager, EGY, Deliver Partner Manager / Quick Commerce
Logistics, Supply Chain & Procurement
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon’s sustainability goals?<br>Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers assists and guides our Amazon DSPs (Logistics Supply chain Managers) business owners as they build and grow successful middle-mile businesses during a transformational time.<br>Account Manager (Logistics Supply chain Manager) manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, Logistics Supply chain Manager, work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.<br>Key job responsibilities<br>As a Logistics Supply chain Manager, you will partner with 25-30 DSP owners across the Kingdom of Saudi Arabia including entrepreneurs with no background in the logistics industry, or seasoned logistics carrier (Depending on business program)<br>Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.<br>Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.<br>Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.<br>As Lead, Logistics Supply chain Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.<br>They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The Logistics Supply chain Manager support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy.<br>The Logistics Supply chain Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively.<br>Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.<br>Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements)<br>Experience: Communication alignment to DSP business owners following close collaboration with OTR partners.<br>Be the voice of the DSP within and represent them within the AMZL business.<br>Experience: Improve driver standards to protect brand image.<br>Capacity Management: Work with the DSP’s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands.<br>A day in the life<br>Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance.<br>Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period.<br>Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only)<br>Performance: Coach and ensure effective upskilling and utilisation of AMZL tools.<br>Performance: Deep dive to identify customer metric improvement opportunities.<br>Performance: Champion the consistent application of Last Mile processes within Delivery Stations – challenge UTR processes that impact OTR.<br>Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive)<br>- Bachelor's degree<br>- Experience analyzing data and best practices to assess performance drivers<br>- Experience influencing internal and external stakeholders<br>- 2+ years of mentoring, leading and coaching experience<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Generating or increasing revenue growth with existing or new corporate accounts in specific industry, segment, or territory through selling Vodafone voice products, services, and fixed solutions. Responsible for developing, winning, project managing, and executing corporate network connectivity and voice or solution bids, with the main purpose of driving penetration in the accounts and increasing customer satisfaction through a proactive, customized, personalized relationship.</p>
<h4>Job profile</h4>
<p>Sales Executive will be responsible for managing an account portfolio of 30-40 Vodafone industrial accounts.</p>
<ul>
<li>Ensures delivery of all financial targets including revenue, connections for voice and data, market share, and net margin contribution in line with company vision and values.</li>
<li>Ensures delivery of all financial targets including revenue, total contract value (TCV), and gross margin.</li>
<li>Evaluates risks and threats appropriately across portfolio and revises plans where appropriate.</li>
<li>Ensures sales and Net Promoter Score (NPS) targets are achieved for the assigned accounts and industry.</li>
<li>Identifies new sales opportunities and grows sales pipeline by qualifying and developing opportunities through the sales cycle.</li>
<li>Conducts 3-4 daily customer visits.</li>
<li>Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEOs and Sales Directors within all key clients. Understands upfront through engagement at the right business level the customer’s strategic and operational issues.</li>
<li>Gathers and analyses data regarding competitor pricing and products and ensures that Vodafone products and services fit customer requirements in line with the marketing team.</li>
<li>Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers.</li>
<li>Focuses on the customer experience and ensures they are up to date with all new offers on time.</li>
<li>Fills in and updates full accounts information on Siebel account profile on a daily basis or after successful activation transactions.</li>
<li>Fills market opportunities and schedules to identify specific targets and to project the number of contacts to be made using Siebel calendar and forecasted accounts upon account status reports on Siebel.</li>
<li>Plans and manages personal business portfolio, territory, and business according to an agreed strategy with the segment manager.</li>
<li>Monitors and maintains cross-function activities (fraud, activation, bidding, etc.).</li>
<li>Submits performance dialogue and evaluations on time.</li>
<li>Adheres to all company policies, procedures, and business ethics code.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts.</li>
<li>Secures, manages, and deepens the Vodafone customer relationship with the long-term focus of expanding the overall footprint, penetration, and introduction of innovative products and services.</li>
<li>Updates marketing team with competitive new offers.</li>
<li>Is able to operate at all levels within the customer organization with the highest levels of communication skills, converses professionally, and has the ability to own and solve customer issues whilst building excellent rapport to ensure the customer experience is maximized.</li>
<li>Works together with marketing and decision support to ensure account strategies are understood and actioned for assigned accounts.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology, we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<strong>Job Description<br><br></strong>Role Summary<br><br>The Senior Automation Engineer is responsible for designing, deploying, and maintaining scalable infrastructure automation across compute and cloud domains. This role leads DevOps-driven practices, IaC tooling (Ansible, Terraform), and provides governance-compliant automation modules to support OS provisioning, patching, monitoring, and recovery processes.<br><br>Key Responsibilities<br><br><ul><li> Design and implement reusable automation frameworks (IaC, Ansible).</li><li> Develop enterprise-grade playbooks for OS, patching, storage, and backup automation.</li><li> Integrate automation into CI/CD toolchains and approval workflows.</li><li> Ensure governance compliance and documentation of all automation code and pipelines.</li><li> Mentor junior engineers and support teams on best practices.</li><li> Collaborate with monitoring and ITSM teams to auto-remediate common alerts.<br><br></li></ul><strong>Required Skills<br><br></strong><ul><li> Expert in Ansible, Terraform, scripting languages (PowerShell, Python).</li><li> Familiarity with Azure DevOps, Git, ServiceNow integration.</li><li> Knowledge of OS provisioning, backup, and performance automation.</li><li> Strong documentation and governance orientation.<br><br></li></ul><strong>Qualifications And Certifications<br><br></strong><ul><li> Bachelors in engineering or computer science.</li><li> 7+ years in IT automation roles with leadership in IaC delivery.</li><li> Certifications: HashiCorp Terraform Associate, Red Hat Ansible Automation Platform, ITIL v4.<br><br></li></ul><strong>DXC Platform Proficiency (Required)<br><br></strong><ul><li> DXC ROMS (Reusable Orchestration Modules) — primary automation orchestration platform: agentless architecture, RHEL base OS, PostgreSQL database, Jenkins pipelines, Ansible playbooks versioned in Git</li><li> Execution modes: scheduled, human-triggered, ticket-triggered (PARES), mail-triggered (MaMI), API-based</li><li> HA deployment: RHEL Pacemaker clustering, PostgreSQL synchronous replication</li><li> DXC Arise — Level 1.5 Agentic AI integration for autonomous incident triage and automated ticket enrichment</li><li> DXC OASIS — Single pane of glass management plane for cross-platform analytics<br><br></li></ul><strong>Observability-Driven Automation (Required)<br><br></strong><ul><li> Dynatrace closed-loop automation: Davis AI detection → webhook → ROMS → Ansible playbook execution → Dynatrace Metrics API validation</li><li> SolarWinds-triggered network automation: NPM/NTA events → ServiceNow workflows → Ansible playbooks for:</li><li> WAN degradation diagnostics</li><li> Port flap triage (approval-gated port bounce)</li><li> AP recovery and client rebalancing</li><li> Configuration drift detection and baseline restore (NCM)</li><li> BGP neighbor failure diagnostics</li><li> Pre-meeting wireless readiness validation</li><li> Bridge AIOps — event correlation feeding automation triggers<br><br></li></ul><strong>Automation Factory Operating Model<br><br></strong><ul><li> This role operates within the DXC Automation Factory — a 10-person squad using Agile/Scrum delivery (sprint planning, backlog prioritization, controlled releases).</li><li> Squad composition: Automation Factory Lead, Platform Architect (ServiceNow/Dynatrace), Platform Engineers (3), Automation Engineers (2), DEX Automation Engineers (2), Scrum Master (1).</li><li> Automation is opt-in per use case — no production behavior change without Maaden’s explicit authorization.<br><br></li></ul><strong>ServiceNow Integration (Detailed)<br><br></strong><ul><li> All automation workflows must integrate with Maaden’s ServiceNow instance:</li><li> Incident auto-creation with diagnostic data</li><li> Change requests with pre-checks, back-out plans, post-validation</li><li> Approval gates via ServiceNow task toggles and standard change templates</li><li> Full evidence trail: what, where, when, outcome, attachments</li><li> CMDB accuracy ≥97% as a prerequisite for automation targeting<br><br></li></ul><strong>Governance & Compliance<br><br></strong><ul><li> NCA (National Cybersecurity Authority) and NDMO regulatory compliance</li><li> All write actions are approval-gated via ServiceNow</li><li> Pre-checks, back-out plans, and post-validation mandatory for every automated action</li><li> Year 1 target: 40% incident auto-remediation; Year 3 target: 100% eligible categories<br><br></li></ul><strong>Additional Technical Skills (Required)<br><br></strong><ul><li> Jenkins — pipeline orchestration and CI/CD for automation releases</li><li> Git — version control with tagging and semantic versioning</li><li> Python — scripting for custom automation and API integration</li><li> PowerShell — Windows automation (WinRM-based execution via ROMS)<br><br></li></ul><strong>Language<br><br></strong><ul><li> Bilingual Arabic and English proficiency required.<br><br></li></ul>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.<br><br><strong>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</strong> here<strong><em>.</em></strong>
<h2 class="h5">Job description</h2>
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<p>Job Summary <br>Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.<br>Note: You must have the right to work in the country of employment by the start date.<br>Key job responsibilities<br>- Familiarize and help with the organization and processes for new launches<br>- Assist the Safety New Build Manager and the Safety Engineer in delivering safety excellent processes and operations<br>- Support safety process systems through participation in planned inspections of buildings, machines and jobs for accident prevention<br>- Perform and update Risk Assessments and Job Hazard Analyses<br>- Analyse accident data and develop standards to ensure prevention of accidents<br>- Supporting investigations linked to accidents and prepare accident reports to identify preventive safety measures for incorporation into the safety program<br>- Help to develop safety procedures and implement training programs to meet the needs of managers and associates in regards to critical safety issues<br>- Potential relocation to the designated work location<br>Available to commence an internship in Q2 2027. You should be available for 3 to 6 months, full time (40h/week).<br>A day in the life<br>A Day in the Life<br>As a Workplace Health & Safety Intern, you will be a passionate advocate for creating and delivering safe yet efficient working environments. You must have excellent analytical, organizational and interpersonal skills, be an effective communicator, have a high sense of (internal) customer service and be able to work with cross-functional teams including Senior Management.<br>About the team<br>• As an Amazon Intern, you'll be part of a supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.<br>Support:<br>• The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.<br>Learning Sessions:<br>• Exclusive learning sessions will further enhance your skills, granting you access to Amazon's learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.<br>If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern.<br>- Competitive pay<br>- Impactful project and internship/role deliverables<br>- Networking opportunities with fellow interns<br>- Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.<br>- Mentorship and career development<br>If you’re successful during your internship, you could be considered for a graduate role after finishing your university studies<br>Internship length is 3 to 6 months, full-time.<br>- Currently enrolled in or will receive a Bachelor's or Master's Degree with a graduation date between December 2027 and June 2028<br>- Advanced proficiency in verbal and written English<br>- Available to commence an internship between January and December 2027. Yes, our start dates are flexible! You should then be available for 3-6 months, full time (40h/week).<br>- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong><u>About Sutherland</u></strong></p><br><p>Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.<br>
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.</p><br><p>We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.</p><br><p>Sutherland<br>
<em>Unlocking digital performance. Delivering measurable results.</em></p><br><br>Job Description<br><p>The Quality Manager is responsible for leading the quality assurance function and driving continuous improvement across all operational processes. This role champions a data-driven culture, leveraging analytics to identify trends, root causes, and opportunities for process optimization. The Quality Manager collaborates with cross-functional teams to implement best practices, ensure compliance with internal and external standards, and deliver superior customer experiences.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Quality Leadership:</strong><ul><li>Develop, implement, and maintain quality management systems, policies, and procedures aligned with organizational goals and regulatory requirements.</li><li>Lead and mentor a team of Quality Analysts and other quality professionals, fostering a culture of continuous improvement and accountability.</li></ul></li><li><strong>Process Improvement:</strong><ul><li>Identify, prioritize, and lead process improvement initiatives using methodologies such as Six Sigma, Lean, or similar frameworks.</li><li>Collaborate with operations, customer service, and other departments to streamline workflows, eliminate inefficiencies, and enhance service delivery.</li><li>Monitor and evaluate the effectiveness of implemented improvements, adjusting strategies as needed.</li></ul></li><li><strong>Data Analysis & Reporting:</strong><ul><li>Define and track key performance indicators (KPIs) for quality and process efficiency.</li><li>Analyze quality data, audit findings, and operational metrics to uncover trends, anomalies, and root causes of defects.</li><li>Prepare and present actionable insights and recommendations to senior management, supporting data-driven decision-making.</li></ul></li><li><strong>Business Insights</strong><ul><li>Reviews and is aware of market trends into client objectives and effects it has both on customer base and site performance outputs.</li><li>Provides recommendations back to business back to business stakeholders on findings, potential implications, and recommended way forward that help sustain and enable our client business and relations as a partner of choice.</li></ul></li><li><strong>Automation and Solutions</strong><ul><li>Familiar with automated solutions and latest AI Automation tools or platforms.</li><li>Support or lead automation and digital projects that enable or enhance reporting, monitoring and reporting efficiencies, and drive proactive risk awareness and management.</li></ul></li><li><strong>Risk Management:</strong><ul><li>Proactively identify potential risks to quality and operational performance.</li><li>Develop and implement mitigation strategies to address identified risks and ensure business continuity.</li></ul></li><li><strong>Stakeholder Engagement:</strong><ul><li>Serve as a liaison between business units, leadership, and external partners to ensure alignment on quality objectives.</li></ul></li></ul><br>Qualifications<br><p><strong>Required Qualifications & Experience</strong></p><br><ul><li><strong>Experience</strong>: Minimum 5-7 years of experience in quality assurance, process improvement, or a related discipline, with at least 3-5 years in a leadership or managerial role.</li><li><strong>Mandatory Background:</strong> At least 3 years of direct experience in customer service, consumer support with applied skills delivery a white-glove servicing experience within an environment that requires high level of documentation accuracy.</li><li>Proven expertise in process improvement methodologies (e.g., Six Sigma, Lean) and quality management systems (e.g., ISO 9001).</li><li>Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Power BI, statistical software).</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Experience managing audits, compliance, and corrective action plans.</li></ul><p><strong>Preferred Skills</strong></p><br><ul><li>Certification in quality management (e.g., Certified Quality Manager, Six Sigma Black Belt).</li><li>Experience supporting and managing Consumer Packaged Goods (CPG) type work and servicing.</li><li>Work experience across multiple markets and regions within a highly regulated industry where policy compliance and documentation accuracy are critical.</li><li>Experience with automation and/or AI platform solutions.</li><li>Familiarity with CRM, case tracking, and reporting dashboards.</li><li>Ability to drive change and influence stakeholders at all levels.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>