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<p>Join Us. At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you ll do. Role Purpose: Act as architecture and design authority across IT organization Impact assessment of requirements arising from the Business and Product Owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs Contributing to the technical solution architecture strategy and roadmap Responsible for delivering end to end solution designs that meets business needs and requirements Responsible of aligning Vodafone Egypt IT roadmap with Group strategy and guidelines In charge of resolving Technology disagreements among different IT teams Responsible of auditing/review IT processes and solutions Instruct/follow up on delivery teams to modify them according to IT strategy Who you are. Job Responsibility Lead technical Design Activities for major business and technology projects across IT in a way that directly impact revenue, cost saving initiatives and NPS Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized Lead strategic technical activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group P&amp;S related architecture initiatives within Vodafone Egypt in a way that suit VF-EG local targets and strategies Work with SME s and Technical Domain/Chapter leads across the IT organization on designing solutions and Identifying needed technical capabilities and required systems changes Deliver solution Technical documents such as SoW and HLD describing the end to end solution architecture and R&amp;R of systems and teams Participate in RFP and PoC process of new technical platforms and capabilities Authorized to take necessary decisions to resolve technical conflicts among different delivery functions Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements Not a perfect fit?. Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's in it for you. Core Competencies and Technical Skills: Proven and demonstrable Architecture, Development and Technical Leadership skills (within the Telecom industry would be a bonus) Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development A deep understanding of technical security concepts to protect us and our users A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction Stakeholder management (IT, Business) &amp; good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc Strong communicator, with a passion for new technology and a drive to push your boundaries Strong decision making/leadership capabilities Helicopter view identifying key information and patterns Innovativeness and ability to generate viable alternatives out of challenging situations Proven ability to work in virtual teams Must have technical / professional qualifications: Communication, Computer, Telecom Engineering, Computer science or Equivalent bachelor s degree is a must At least 7 years technical experience in different telecommunication and/or IT domains Must have worked in at least 2 different Technology areas before preferably in Telcom/IT related domains Hands-on experience in developing and delivering different IT/Telcom related applications and Services Previous experience in multinational/Vendor companies is a plus Previous experience working on large scale and complex IT projects IT/Enterprise architecture standards, Frameworks, reference models background is a plus Knowledge of Agile principles and methodologies previous experience working in an Agile Environment is a plus Knowledge of Infrastructure, Cloud, and virtualization concepts and solutions Knowledge of different OS/DB types Knowledge of Software development techniques, REST web services, SOA, Architecture patterns, and Microservices architecture Experience in Integration/middleware domain is a plus TOGAF, AWS or Equivalent Certifications is a plus Who we are. We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven and demonstrable Architecture, Development and Technical Leadership skills (within the Telecom industry would be a bonus)</li><li>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development</li><li>A deep understanding of technical security concepts to protect us and our users</li><li>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction</li><li>Stakeholder management (IT, Business) &amp; good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc</li><li>Strong communicator, with a passion for new technology and a drive to push your boundaries</li><li>Strong decision making/leadership capabilities</li><li>Helicopter view identifying key information and patterns</li><li>Innovativeness and ability to generate viable alternatives out of challenging situations</li><li>Proven ability to work in virtual teams</li><li>Communication, Computer, Telecom Engineering, Computer science or Equivalent bachelor s degree is a must</li><li>At least 7 years technical experience in different telecommunication and/or IT domains</li><li>Must have worked in at least 2 different Technology areas before preferably in Telcom/IT related domains</li><li>Hands-on experience in developing and delivering different IT/Telcom related applications and Services</li><li>Previous experience in multinational/Vendor companies is a plus</li><li>Previous experience working on large scale and complex IT projects</li><li>IT/Enterprise architecture standards, Frameworks, reference models background is a plus</li><li>Knowledge of Agile principles and methodologies previous experience working in an Agile Environment is a plus</li><li>Knowledge of Infrastructure, Cloud, and virtualization concepts and solutions</li><li>Knowledge of different OS/DB types</li><li>Knowledge of Software development techniques, REST web services, SOA, Architecture patterns, and Microservices architecture</li><li>Experience in Integration/middleware domain is a plus</li><li>TOGAF, AWS or Equivalent Certifications is a plus</li></ul>

ABOUT EYEWA & THE OPPORTUNITYEyewa is the largest and fastest-growing omnichannel eyewear retailer in the Middle East. Since 2017 we've grown from an online store into a regional powerhouse of 250+ owned-and-operated stores across the GCC, backed by a $100M Series C led by General Atlantic and a business that is both profitable and growing at over 50% year-on-year. Our mission is simple and ambitious: make high-quality eyewear accessible to everyone, everywhere.<br>Egypt is our next frontier — and one of our most exciting. We are building the market from the ground up, and the supply chain is the backbone that makes it all move. Every product a customer wears starts as a shipment you brought into the country, a lens your lab cut, and a delivery your team made on time. Get this right, and the whole business flies. This is a rare chance to build a supply chain from scratch in a complex, high-stakes market — importation, warehousing, lab, and last-mile — and turn it into a genuine competitive advantage. We're looking for a builder who wants to be a major contributor to a real success story, not a bystander to one.<br>THE ROLEAs Head of Operations, you own the movement of product end-to-end: importing it into Egypt, storing it, cutting and fitting lenses in our lab, and delivering it to stores and to customers' doors. You'll build the infrastructure, processes, and team that put the right product in the right place at the right time and cost — the engine behind every store opening and every order.<br>KEY RESPONSIBILITIESImportation & Customs Own end-to-end importation of eyewear product into Egypt — supplier coordination, freight, customs clearance, and full compliance with import regulations. Navigate Egypt's import and customs landscape with confidence, managing licensing, documentation, and clearance to keep product flowing. Actively manage landed cost in collaboration with Duabi HQWarehousing & Inventory Stand up and run warehouse operations — receiving, storage, inventory accuracy, and stock control — built to scale with the store network. Manage inventory levels to balance product availability against working-capital efficiency. Establish the processes, systems, and controls that keep a growing operation accurate and lean. Lab Operations Own the optical lab — lens glazing, fitting, and quality — delivering turnaround times that keep the customer promise. Manage lab capacity, quality standards, and throughput as order volumes grow. Distribution & Last Mile Own replenishment and delivery of product from the warehouse to every store. Own last-mile delivery from warehouse and stores to e-commerce customers' doors. Set and relentlessly track fulfillment SLAs across store replenishment and customer delivery.<br>WHO YOU ARE6+ years in supply chain, logistics, or operations, including hands-on importation and customs experience in the Egyptian market. A builder and problem-solver who wants to stand something up, not just run what already exists — energized by a blank warehouse and a target to hit. Deep, practical knowledge of Egyptian import regulations, customs, and freight — and a healthy respect for FX and landed-cost risk. Proven experience running warehousing and distribution for retail or e-commerce; optical lab exposure is a strong plus. Data-driven and cost-obsessed — you manage inventory, SLAs, and landed cost by the numbers. Calm under pressure and hands-on — you'll be on the warehouse floor as much as in the meeting room. Fluent Arabic and English.<br>WHY THIS ROLEBuild a supply chain from zero — the systems, the sites, the team, all yours to design. Own one of the highest-impact functions in the business — nothing ships, opens, or sells without you. The backing of a profitable, fast-growing, well-capitalized regional leader — startup pace without startup fragility.

Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>As an already accomplished Senior Drainage BIM Engineer, you will be responsible for developing, reviewing, and coordinating detailed 3D drainage models using Autodesk Revit and Civil 3D, ensuring compliance with project requirements, BIM standards, and multidisciplinary coordination requirements.<br><br>It is expected to stay updated on industry trends, BIM technologies, and best practices. The minimum experience of 8–10 years is preferred in the relevant field.<br><br>BIM Modelling & Design:<br><br>Handle drainage BIM modelling activities from project commencement until final delivery stage. Develop detailed 3D drainage models using Autodesk Revit and Civil 3D, ensuring clash-free coordination with all disciplines. Strong experience in viaduct, at-grade, and tunnel drainage systems, including stormwater drainage, tunnel drainage, track drainage, culverts, channels, manholes, catch basins, gullies, headwalls, sumps, pump stations, and associated drainage infrastructure. Prepare drainage layouts, plans, profiles, sections, schedules, coordinated drawings, and BIM deliverables based on project requirements. Coordinate with Civil, Structural, Roads, Utilities, MEP, and Architectural disciplines to achieve fully coordinated models. Perform clash detection and model coordination using Navisworks, ACC, Revizto, or similar platforms. Support design and engineering activities during all project design and delivery stages. Ensure all models and deliverables comply with BIM standards, procedures, and client requirements. Update models and drawings based on design revisions, technical comments, and coordination requirements. Support extraction of quantities, schedules, and BIM deliverables from the model. Monitor project progress, manage model updates, and ensure timely submission of deliverables. Maintain proper documentation, model revisions, clash reports, and coordination records throughout the project lifecycle. Assist the Lead Drainage Engineer in resolving technical and coordination issues. Guide and support junior BIM Modelers/Designers when required. Design Collaboration:<br><br>Capable of handling projects independently and coordinating with multidisciplinary teams. Collaborate with Engineers, BIM Coordinators, and Design Leads to ensure timely project delivery. Participate in BIM coordination meetings, model reviews, and technical discussions. Coordinate with BIM teams to prepare and maintain 3D models and 2D drawings. Maintain accurate records of model updates, clash reports, and project correspondence. <br><br>Qualifications<br><br>Qualifications<br><br>Bachelor’s degree or technical diploma in Mechanical Engineering, HVAC Systems, or a related field Proven experience in drainage modelling using Revit and Civil 3D software Strong understanding of drainage and plumbing systems and their design principles Expert proficiency in BIM software such as Revit, Auto CAD, Civil 3D and Auto CAD MEPExcellent attention to detail and problem-solving skills Ability to collaborate effectively with multidisciplinary teams Strong communication and documentation skills<br>Skills<br><br>Autodesk Revit Autodesk Auto CAD & Auto CAD MEPAutodesk Civil 3DAutodesk Navisworks Revizto Autodesk Construction Cloud (ACC) Revit addin (Di-roots etc) Dynamo

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>WHAT’S ON YOUR PLATE?<br><br>Set & Drive 3PL Strategy<br><br>Define and evolve Talabat’s long-term 3PL vision and translate it into scalable, forward-looking quarterly roadmaps. Stay ahead of market shifts (e.g., competition, regulation, tech), continuously improving our 3PL operating model. Build high-value strategic partnerships that elevate service quality, reduce cost-per-order, and lock 100% compliance with Talabat’s evolving standards.<br><br>Lead Rider Supply Strategy & Forecasting<br><br>Own rider supply strategy end-to-end: align cross-functional forecasts with partner onboarding capacity, launch supply surges ahead of demand peaks, and proactively build a buffer for market disruptions. Balance short-term agility with long-term supply resilience.<br><br>Performance & Compliance Leadership<br><br>Own end-to-end 3PL performance governance across quality, speed, and compliance. Institutionalize data-led reviews, coach underperformers, and enforce remediation or termination as needed. Lead a culture of operational excellence where top performers are celebrated and scaled.<br><br>Contract & Commercial Ownership<br><br>Negotiate complex MSAs, addenda, and commercial frameworks with a focus on shared profitability and CPO efficiency. Build cost resilience into every deal. Partner with Legal to de-risk through tight SLAs while unlocking value-add capabilities with select 3PLs.<br><br>Strategic Stakeholder Leadership<br><br>Act as Talabat’s single point of contact for C-level, Legal, Finance, and Government on all 3PL matters. Shape internal priorities and external policy by representing Talabat in labour, logistics, and mobility forums. Influence regulatory frameworks that enable flexible and scalable rider models.<br><br>Team & Organizational Leadership<br><br>Lead and elevate a high-performing 3PL org, including three direct reports and their teams. Set clear expectations, develop future leaders, and scale execution through structured delegation and accountability. Be hands-on during critical initiatives to set the bar and unblock teams.<br><br>Data, Automation & Intelligence<br><br>Partner with Regional Logs & Tech to evolve dashboards and decision systems that surface real-time performance, payouts, and bottlenecks. Champion automation to eliminate low-value admin work, accelerate partner onboarding, and enhance payout transparency.<br><br>Risk Management & Crisis Leadership<br><br>Design and stress-test contingency plans for rider shortages, poaching, and partner payment risks. Activate rapid-response cross-functional taskforces during high-risk incidents. Be the stabilizer during volatility and the architect of systemic risk reduction.<br><br>Continuous Improvement & Growth<br><br>Lead Quarterly Business Reviews with top 3PLs and translate insights into functional OKRs. Drive cross-functional initiatives that raise partner NPS, improve rider experience, and enhance Talabat’s customer promise. Build feedback loops to turn field data into strategic decisions.<br><br>Qualifications<br><br>WHAT DID WE ORDER?<br><br>Experience – 8 + years in logistics, supply-chain, or marketplace operations; 3 + years leading multi-layer teams and external partners in high-growth environments. Strategic Mindset & Execution Muscle – Proven record of designing and delivering portfolio rationalisation, cost-optimisation, or scale-up programmes. Commercial Acumen – Strong negotiation skills and P&L ownership; comfortable structuring incentive schemes, advances, and performance-based fees. Regulatory & Compliance Know-How – Deep understanding of UAE labour laws, mobility regulations, and 3PL contractual frameworks. Influential Communicator – Clear, concise, and persuasive across C-suite, government, and field-level stakeholders; adept at “What–So What–Now What” storytelling. Education – Bachelor’s in Supply-Chain, Business, Engineering, or related field (MBA or professional certifications a plus). Values & Leadership – Embody talabat’s principles of customer obsession, ownership, and bias for action; foster a culture of collaboration, accountability, and continuous learning.

<p>Talent 360 is Hiring- Head of Financial Services Position Overview The Head of Financial Services is a senior leadership position responsible for overseeing the Financial Services Department and ensuring the effective delivery of accounting, payroll, tax, compliance, reporting, and advisory services across multiple client engagements. The position will provide strategic leadership to the department, drive continuous process improvement, ensure compliance with internal standards and statutory requirements, and serve as the primary escalation point for client service matters. Key Responsibilities The successful candidate will be responsible for: Department Leadership Lead, coach, and develop the Financial Services team. Manage departmental performance and employee development. Build a culture of accountability, quality, and continuous improvement. Client Service Management Manage strategic client relationships. Ensure service quality and timely delivery. Handle escalations and support client retention. Financial Operations Oversee bookkeeping, accounting, payroll, taxation, and management reporting activities. Ensure compliance with Egyptian regulations and internal quality standards. Coordinate with audit, tax, and operational teams. Process Improvement Improve departmental processes and reporting quality. Support ERP implementation and optimization projects. Coordinate Odoo initiatives and QuickBooks-related activities. Promote automation and AI-enabled finance operations. Commercial Support Participate in client meetings and presentations. Support commercial proposals. Identify opportunities for upselling and business growth.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Accounting, Finance, Commerce, or a related field. Minimum 10 years of relevant experience in accounting, taxation, payroll, financial reporting, and client-facing finance operations. At least 4 years in a leadership role. Proven experience within outsourced accounting, advisory, professional services, or multi-client finance environments. Strong knowledge of Egyptian tax regulations, payroll, statutory compliance, and IFRS. Experience leading managers and cross-functional finance teams. Hands-on experience with Odoo, QuickBooks, advanced Excel, and reporting systems. Strong commercial awareness with experience in client relationship management and service delivery. Familiarity with AI tools and finance automation initiatives. Strong English communication and presentation skills. Preferred Qualifications CPA, CMA, ACCA, or an equivalent professional certification. Experience leading organizational transformation and finance process improvement initiatives.</p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>The Product Lead is accountable for driving the end-to-end delivery of complex digital products, ensuring they meet business requirements, quality standards, and timelines. This role coordinates across cross-functional teams, resolves delivery challenges, and ensures smooth execution within agile frameworks.</p> <p>Alongside managing high-complexity products, the Product Lead will mentor and support less experienced Product Owners, sharing best practices in backlog management, sprint planning, and stakeholder communication. The role emphasizes operational excellence, collaboration, and continuous improvement to deliver impactful products efficiently.</p> <h4>What you’ll do</h4> <ul> <li>Product lead is purely a leadership role which involves directing the offshore product owners responsible for a specific product.</li> <li>Perform regular control checks on work performed by less experienced Product Owners in one or more projects.</li> <li>Proactively share all best practices related to process, requirements, and more.</li> <li>Work very closely with software engineering management team for new proposals, initiatives, etc.</li> <li>Product lead presence is a must in onboarding new local markets or for any new project kick-off phase.</li> <li>Foster an environment of creative thinking, positive criticism, open communication, risk taking, and recognize employees for appropriate behavior.</li> <li>Collaborate with business stakeholders and senior leadership team to identify strategic and innovative uses of technology to drive business growth, profitability, and efficiencies.</li> <li>Ability to onboard new streams of work, squads, or business areas and to support the digital transformation of any project type.</li> </ul> <h4>Who you are</h4> <ul> <li>Educated in computer science, engineering, or an equivalent combination of education and experience.</li> <li>Minimum of 6+ years of relevant professional experience.</li> <li>Fluency in English (C1) is a must.</li> <li>Previous experience as a Product Owner is essential.</li> <li>Good understanding of software development principles and practices.</li> <li>Strong research, analytical, and communication skills.</li> <li>Digital product mindset with the ability to navigate complex delivery environments.</li> <li>Passion for user-centred design and product development.</li> <li>Ability to mentor colleagues and work effectively with cross-functional stakeholders.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact digital products and transformation initiatives.</li> <li>Exposure to senior business stakeholders and engineering leadership teams.</li> <li>Opportunity to shape product delivery practices and influence strategic technology decisions.</li> <li>Experience leading geographically distributed product teams and supporting organisational growth.</li> <li>Involvement in onboarding new markets, projects, and business capabilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced product leadership and strategic delivery management.</li> <li>Cross-functional stakeholder management at senior leadership level.</li> <li>Agile governance, product operating models, and delivery optimisation.</li> <li>Coaching and mentoring techniques for Product Owners and digital teams.</li> <li>Digital transformation planning and execution across complex environments.</li> <li>Technology strategy alignment with business objectives.</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Business Transformation Lead to drive process design, maturity, and continuous improvement across UK delivery operations. This role acts as a trusted process consultant, supporting end-to-end transformation across the Sell–Build–Run lifecycle, from pre-sales through to operations handover. The individual will embed Lean methodologies, lead strategic improvement initiatives, and collaborate with cross-functional stakeholders within an Agile, Spotify-based organisational model to deliver measurable business outcomes.</p> <h4>What you will do</h4> <ul> <li>Lead process design, development, and maturity initiatives across UK delivery functions</li> <li>Conduct benefit case analysis and lead deep-dive process and requirement assessments</li> <li>Develop and document current (as-is) and future (to-be) process states</li> <li>Drive continuous improvement initiatives using Lean Six Sigma methodologies (DMAIC/DFSS)</li> <li>Facilitate workshops to identify process inefficiencies and implement innovative solutions</li> <li>Identify, document, and manage transformation dependencies, risks, and mitigation plans</li> <li>Establish KPIs, SLAs, and performance metrics in collaboration with stakeholders</li> <li>Deliver root cause analysis and data-driven insights to support decision-making</li> <li>Lead improvement teams and maintain corrective action plans</li> <li>Promote a culture of continuous improvement and innovation across teams</li> <li>Monitor process performance and establish control plans, including SPC and control charts</li> <li>Develop and execute Out of Control Action Plans (OCAPs)</li> <li>Provide training and onboarding for new or improved processes</li> <li>Act as escalation point for process-related issues</li> <li>Support pre-sales and project delivery models, including PMO functions</li> <li>Contribute to Agile delivery within squads, tribes, and chapters</li> <li>Ensure compliance with Vodafone standards and quality frameworks (e.g. ISO9001)</li> <li>Apply Lean tools such as 5S and Kaizen to improve workplace efficiency</li> <li>Enable digital transformation through tools such as Visio, SharePoint, and Power Platform</li> </ul> <h4>Who you are</h4> <ul> <li>Proven experience in business transformation and continuous improvement (3-5 years)</li> <li>Degree in engineering, computer science, or a related discipline</li> <li>Strong expertise in Lean Six Sigma methodologies (Green Belt preferred)</li> <li>Demonstrated experience with DMAIC, DFSS, and process optimisation frameworks</li> <li>Solid understanding of statistical process control and capability analysis</li> <li>Experience with BPMS deployment and statistical tools such as Minitab or SPSS</li> <li>Knowledge of Agile frameworks, particularly Spotify model structures</li> <li>Understanding of project lifecycle management, PMO functions, and delivery methodologies</li> <li>Strong stakeholder engagement and communication skills</li> <li>Ability to analyse data, identify trends, and translate insights into action</li> <li>Experience in telecom industry environments is advantageous</li> <li>Capability to lead cross-functional teams and drive transformation programmes</li> <li>Strong organisational skills with the ability to prioritise and work independently</li> <li>Adaptable, solution-oriented, and focused on delivering measurable outcomes</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead large-scale transformation initiatives across international markets</li> <li>Exposure to end-to-end telecom delivery models and advanced Agile frameworks</li> <li>Collaborative working environment with cross-functional global teams</li> <li>Continuous learning through hands-on application of Lean Six Sigma and Agile methodologies</li> <li>Involvement in strategic decision-making and business performance optimisation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced process optimisation and transformation strategy design</li> <li>Leadership of cross-functional continuous improvement programmes</li> <li>Data-driven decision-making and statistical analysis</li> <li>Agile delivery within Spotify organisational frameworks</li> <li>Stakeholder management and strategic communication at scale</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<strong>About Capgemini<br><br></strong>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.<br><br><strong>Job Description<br><br></strong>We're looking for a passionate and experienced Level 3 Citrix NetScaler Engineer to join our vibrant team! You will lead the resolution of complex technical issues, drive service improvements, support infrastructure modernization initiatives, and collaborate with cross-functional teams to maintain business-critical services across on-premises and cloud environments.<br><br><strong>Responsibilities<br><br></strong><ul><li>Serve as the final escalation point for complex Citrix ADC (NetScaler) and load balancing incidents.</li><li>Troubleshoot advanced application delivery, authentication, gateway access, and connectivity issues.</li><li>Conduct root cause analysis (RCA) for major incidents and implement preventive actions.</li><li>Provide on-call support for critical incidents and service restoration activities.</li><li>Administer and maintain Citrix ADC (VPX, MPX, and SDX) platforms.</li><li>Configure and manage load balancing virtual servers, service groups, monitors, content switching, SSL offloading, and Citrix Gateway services.</li><li>Perform firmware upgrades, platform lifecycle management, and security hardening activities.</li><li>Design and optimize load balancing solutions to enhance application performance, resilience, and availability.</li><li>Manage SSL certificate lifecycle, authentication integrations, and high-availability configurations.</li><li>Collaborate with Network, Security, Cloud, Infrastructure, Application, and Vendor teams to support business and operational objectives.</li><li>Drive automation, capacity planning, service improvements, and operational excellence initiatives.</li><li>Produce and maintain technical documentation, implementation procedures, and operational standards.<br><br></li></ul><strong>Experience &amp; Qualification<br><br></strong><ul><li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or a related field.</li><li>Minimum 7+ years of experience in Citrix Infrastructure, Application Delivery, and Load Balancing technologies.</li><li>Fluency in written and spoken English.</li><li>Proven experience supporting and administering enterprise-scale Citrix ADC (NetScaler) environments.</li><li>Strong expertise in Citrix ADC VPX, MPX, SDX, Citrix Gateway, and Load Balancing services.</li><li>Deep knowledge of SSL/TLS, authentication mechanisms, LDAP integration, network security, and high-availability architectures.</li><li>Hands-on experience with firmware upgrades, disaster recovery, performance optimization, and capacity planning.</li><li>Solid understanding of TCP/IP, DNS, HTTP/HTTPS, application delivery, and networking fundamentals.</li><li>Experience working within complex enterprise environments and collaborating with multiple technology teams.</li><li>Demonstrated problem-solving, troubleshooting, and root cause analysis skills.</li><li>Experience with automation and scripting tools such as PowerShell, Python, or Ansible is highly desirable.</li><li>Relevant certifications such as Citrix Certified Associate (CCA), Citrix Certified Professional (CCP), or equivalent are preferred.</li><li>Excellent communication, stakeholder management, and documentation skills.</li><li>Strong analytical mindset with the ability to perform under pressure in mission-critical environments.</li></ul>

<p>Hanwha Aerospace is hiring a Production Planning Engineer to join our manufacturing operations in Cairo.</p><p></p><p>This role is designed for an experienced production-planning or production-engineering professional who wants real ownership of an integrated manufacturing schedule. You will connect planning data with actual shop-floor performance, identify risks early and coordinate practical actions that protect monthly output and delivery commitments.</p><p></p><p><strong>In this role, you will:</strong></p><ul><li><p>Build and control an integrated production schedule covering multiple workstreams, suppliers and dozens of component types.</p></li><li><p>Extend and regularly update the production schedule using the existing Excel-based production database.</p></li><li><p>Set and monitor Takt Time using available production time and demand, and compare it with actual process cycle times.</p></li><li><p>Break product lead time into operations, identify bottlenecks and assess monthly capacity and delivery feasibility.</p></li><li><p>Analyze standard versus actual time, defects, rework, equipment conditions and work-instruction requirements to determine causes of schedule variance.</p></li><li><p>Verify actual progress and production constraints on the shop floor and reflect delays, early completion, open issues and expected completion dates in the schedule.</p></li><li><p>Assign owners and due dates for delays, track actions through closure and escalate unresolved constraints.</p></li><li><p>Propose schedule recovery, resequencing, bottleneck relief and resource-adjustment options and incorporate approved decisions into the plan.</p></li><li><p>Coordinate interdependent processes, supplier schedules, component availability and linked production plans.</p></li><li><p>Maintain accurate Excel data for products, processes, standard and actual time, Takt Time, progress and issues.</p></li></ul><p></p><p><strong>What you can expect:</strong></p><ul><li><p>End-to-end ownership of a complex, multi-product production schedule.</p></li><li><p>Direct influence on delivery performance, capacity decisions and schedule recovery.</p></li><li><p>A role that combines data analysis with regular shop-floor engagement.</p></li><li><p>An opportunity to become the local planning focal point throughout the project period.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Industrial Engineering, Mechanical Engineering or a closely related engineering discipline.</p></li><li><p>At least 5 years of experience in production planning, production control or production engineering in machinery or industrial manufacturing.</p></li><li><p>Demonstrated experience independently managing a complex, multi-product and multi-process production schedule.</p></li><li><p>Strong understanding of Takt Time, cycle time, lead time, bottlenecks, production capacity, standard time and actual time.</p></li><li><p>Ability to identify the cause of schedule variance using shop-floor progress, defect, rework, equipment and work-condition data.</p></li><li><p>Practical Excel skills, including tables, filters, sorting, basic formulas and VLOOKUP or an equivalent lookup function.</p></li><li><p>Willingness to verify progress and constraints directly on the shop floor rather than relying only on office reports.</p></li><li><p>Strong follow-up and coordination skills, including the ability to assign owners and deadlines and drive unresolved actions through closure.</p></li><li><p>Ability to explain schedule risks clearly and propose realistic recovery or lead-time-reduction actions.</p></li><li><p>Working English communication skills for coordination with suppliers and international stakeholders.</p></li><li><p>Willingness to work on-site in Cairo. Regular night-shift work is not planned, although occasional additional support may be required according to operational needs and company procedures.</p></li><li><p>Experience in machining-centred manufacturing, general machinery production, production equipment or component-supply coordination is strongly preferred.</p></li></ul><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To manage the delivery and continuous improvement of Vodafone Egypt’s employee benefits portfolio, ensuring benefits are cost-effective, compliant, well-administered and valued by employees. The role supports the Reward & Benefits strategy through effective operations, provider management, analytics and people leadership.</p> <h4>Role profile</h4> <ul> <li>Manage the delivery and continuous improvement of employee benefits programmes, including relevant medical, risk, wellbeing, flexible benefits, phone and car programmes.</li> <li>Oversee benefits administration, employee queries and escalations, ensuring accuracy, timeliness and a positive employee experience.</li> <li>Manage benefits providers and brokers; monitor service levels and coordinate renewals and issue resolution.</li> <li>Monitor benefits costs, utilisation and performance; prepare reports and recommend cost and process improvements.</li> <li>Lead, coach and develop 2 direct reports; maintain governance, policy compliance, confidentiality and effective stakeholder collaboration.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Benefits / HR / Reward knowledge</li> <li>Analytical and problem-solving skills</li> <li>Stakeholder and vendor management</li> <li>Communication and project management</li> <li>People leadership and continuous improvement</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>Relevant degree or equivalent experience in HR, Business or a related field.</li> <li>Experience in employee benefits, HR or Reward operations.</li> <li>Strong Excel, reporting and Microsoft Office skills.</li> <li>Experience managing providers, projects or service delivery.</li> <li>Arabic and English communication skills; knowledge of local benefits governance is an advantage.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>Together we can.</p></p><p></p>

Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo &amp; Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Job Purpose<br><br></strong><ul><li>Create and maintain high-quality BIM models for public health and fire protection systems that prioritise accuracy, consistency and compliance with project standards, ensuring models support design and construction workflows.</li><li>Be responsible for the development and maintenance of public health and fire BIM models across a diverse portfolio of built environment projects throughout the Middle East.</li><li>Support project delivery through accurate model creation, family development and drawing extraction whilst ensuring model quality and consistency with project BIM standards.<br><br></li></ul><strong>Qualification / Experience<br><br></strong><ul><li>Degree or diploma in Mechanical Engineering, Fire Engineering, Public Health Engineering or related field.</li><li>Minimum of 3-5 years' experience in BIM Modelling within a building services environment.</li><li>Strong knowledge of public health and fire protection systems and their BIM representation.</li><li>Proficiency in BIM software such as:</li><li>Revit (MEP specialism)</li><li>AutoCAD</li><li>Navisworks</li><li>Dynamo (advantageous)</li><li>Experience in developing and maintaining Revit families and templates.</li><li>Understanding of ISO 19650 and BIM Level 2 / LOD standards.</li><li>Familiarity with UAE / GCC codes and regulations related to Public Health and Fire Protection system design.<br><br></li></ul><strong>GENERAL EXPECTANCY<br><br></strong><ul><li>Significant experience and advanced competencies.</li><li>Able to work independently on complex tasks.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Develop and maintain detailed BIM models for public health and fire protection systems.</li><li>Create and update:</li><li>Public health model elements and assemblies</li><li>Fire protection system models</li><li>Drainage system models</li><li>Water storage system models</li><li>Develop and maintain Revit families and parametric components.</li><li>Generate technical drawings, sections and schedules from models.</li><li>Support clash detection activities through model preparation and clean-up.</li><li>Maintain model standards, libraries and project templates.</li><li>Ensure model compliance with project BIM execution plans.</li><li>Support the BIM coordination team with model development tasks.<br><br></li></ul><strong>PROJECT DELIVERY<br><br></strong><ul><li>Deliver public health and fire BIM model packages in accordance with agreed project programmes.</li><li>Participate in model development and coordination meetings.</li><li>Coordinate model deliverables with multidisciplinary design teams.</li><li>Attend technical reviews and model quality checks.</li><li>Support tender and construction documentation preparation through accurate model outputs.</li><li>Contribute to successful delivery of multiple concurrent projects through effective model development.<br><br></li></ul><strong>BEHAVIOURAL COMPETENCIES<br><br></strong><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills.</li><li>Ability to work within multidisciplinary teams.</li><li>Strong organisational and time management abilities.</li><li>Attention to detail and commitment to quality.</li><li>Positive and proactive attitude.</li><li>Client-focused mindset.</li><li>Desire to learn and develop professionally.</li></ul>

Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo &amp; Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Job Purpose<br><br></strong><ul><li>Create and maintain high-quality BIM models for mechanical building services that prioritise accuracy, consistency and compliance with project standards, ensuring models support design and construction workflows.</li><li>Be responsible for the development and maintenance of mechanical BIM models across a diverse portfolio of built environment projects throughout the Middle East.</li><li>Support project delivery through accurate model creation, family development and drawing extraction whilst ensuring model quality and consistency with project BIM standards.<br><br></li></ul><strong>Qualification / Experience<br><br></strong><ul><li>Degree or diploma in Mechanical Engineering, Architectural Technology or related field.</li><li>Minimum of 3-5 years' experience in BIM Modelling within a building services environment.</li><li>Strong knowledge of mechanical building services systems and their BIM representation.</li><li>Proficiency in BIM software such as:</li><li>Revit (MEP specialism)</li><li>AutoCAD</li><li>Navisworks</li><li>Dynamo (advantageous)</li><li>Experience in developing and maintaining Revit families and templates.</li><li>Understanding of ISO 19650 and BIM Level 2 / LOD standards.</li><li>Familiarity with UAE / GCC codes and regulations related to Mechanical system design.<br><br></li></ul><strong>GENERAL EXPECTANCY<br><br></strong><ul><li>Significant experience and advanced competencies.</li><li>Able to work independently on complex tasks.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Develop and maintain detailed BIM models for mechanical building services.</li><li>Create and update:</li><li>HVAC model elements and assemblies</li><li>Chilled water distribution models</li><li>Ventilation system models</li><li>Smoke management system models</li><li>Develop and maintain Revit families and parametric components.</li><li>Generate technical drawings, sections and schedules from models.</li><li>Support clash detection activities through model preparation and clean-up.</li><li>Maintain model standards, libraries and project templates.</li><li>Ensure model compliance with project BIM execution plans.</li><li>Support the BIM coordination team with model development tasks.<br><br></li></ul><strong>PROJECT DELIVERY<br><br></strong><ul><li>Deliver mechanical BIM model packages in accordance with agreed project programmes.</li><li>Participate in model development and coordination meetings.</li><li>Coordinate model deliverables with multidisciplinary design teams.</li><li>Attend technical reviews and model quality checks.</li><li>Support tender and construction documentation preparation through accurate model outputs.</li><li>Contribute to successful delivery of multiple concurrent projects through effective model development.<br><br></li></ul><strong>BEHAVIOURAL COMPETENCIES<br><br></strong><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills.</li><li>Ability to work within multidisciplinary teams.</li><li>Strong organisational and time management abilities.</li><li>Attention to detail and commitment to quality.</li><li>Positive and proactive attitude.</li><li>Client-focused mindset.</li><li>Desire to learn and develop professionally.</li></ul>

<p>To perform this role successfully, the individual will be responsible for, but not limited to, the following:<br>To be part of the AtkinsR alis Middle East delivery team.<br>To lead and manage CAD/BIM packages with minimal supervision.<br>To technically supervise and mentor CAD/BIM technicians.<br>To ensure deliverables meet client scope, budget, and quality expectations.<br>To implement and enforce CAD/BIM standards across projects.<br>To identify training needs and support team development.<br>To support project teams in proposal and delivery phases.<br>Responsibilities<br>Capable of independently producing Revit models in coordination with Architecture/MEP.<br>Strong experience in reinforced concrete and steel structures.<br>Able to develop GA s, sections, and detailed drawings (RC and Steel) independently.<br>Competent in checking and assigning detailing work.<br>Ensures drawings comply with UK/ME regional standards.<br>Demonstrates understanding of commercial aspects of project management.<br>Leads innovation and continuous improvement within the team.<br>Teamwork<br>Acts as both a team member and a leader.<br>Fosters team building and collaboration.<br>Shares knowledge and supports team development.<br>Takes initiative to align team efforts with project goals.<br>Participates in company social and team-building activities.<br>Personal Effectiveness/Time Management<br>Manages multiple assignments and changing priorities effectively.<br>Ensures timely and cost-effective task completion.<br>Delegates and monitors tasks to ensure delivery.<br>Organizing and Planning<br>Plans and prioritizes tasks for self and team.<br>Continuously seeks efficient ways to improve quality and output.<br>Controls technical quality of deliverables.<br>Aligns personal career goals with team and project objectives.<br>Leadership / influence<br>Provides technical guidance and mentorship.<br>Demonstrates initiative and leadership in small teams.<br>Responsive to internal and external client needs.<br>Encourages innovation and motivates team members.<br>Communication<br>Communicates clearly and effectively with team and supervisors.<br>Issues precise instructions and provides constructive feedback.<br>Shares technical ideas confidently and concisely.<br>Addresses challenges proactively and collaboratively.<br>Summary<br>A proactive and enthusiastic professional with strong leadership and technical skills.<br>Demonstrates the ability to manage workloads, mentor teams, and contribute to process improvements.<br>Committed to delivering high-quality, cost-effective solutions in a collaborative, multi-disciplinary environment.<br>Rewards &amp; benefits<br>Explore the rewards and benefits that help you thrive at every stage of your life and your career. This includes:<br>Comprehensive life insurance coverage<br>Medical insurance for you and your dependents<br>Annual leave balance in accordance with local labour law<br>Flexible and hybrid work solutions<br>Opportunity for local and global internal transfers<br>Company gratuity scheme<br>Discretionary bonus program<br>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition<br>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualification Bachelor s degree in civil engineering with more than 5 years of experience in delivering multidisciplinary projects. Advanced knowledge of CAD/BIM tools, team leadership, and coordination with project management and senior engineering teams is essential.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p><strong>About the role:</strong></p><br><p>As a Team Lead Customer Care at instashop you will oversee, guide and lead a number of customer service team members within the department to ensure compliance with our customer service standards and procedures. This is a vital role in providing clients and users the support they need and ensure they are treated with the best service and experience in their order journey.</p><br><p><br> <strong>Day-to-Day Responsibilities:</strong></p><br><ul><li>Oversee and manage a team of customer service representatives, ensuring adherence to quality standards and performance benchmarks.</li><li>Regularly evaluate team members’ interactions (calls, chats, emails) to assess quality, provide constructive feedback, and conduct coaching sessions for continuous improvement.</li><li>Take ownership of escalated customer issues, ensuring timely and satisfactory resolution while minimizing operational impact.</li><li>Ensure the team follows company policies, procedures, and service-level agreements (SLAs) related to customer service operations.</li><li>Foster a positive work environment by motivating and inspiring team members to achieve individual and team targets through engagement, mentorship, and recognition programs.</li><li>Identify inefficiencies in customer service workflows and collaborate with stakeholders to enhance processes, reduce contact rates, and improve customer satisfaction.</li><li>Work closely with other departments, including Dispatch, Merchant Support, and Rider Support teams, to streamline issue resolution and ensure seamless service delivery.</li><li>Support onboarding and continuous training programs to enhance team members’ technical knowledge, communication skills, and problem-solving abilities.</li><li>Monitor and analyze key performance indicators (KPIs), prepare reports on team performance, and implement action plans for improvement.</li><li>Participate in initiatives aimed at improving customer satisfaction, service efficiency, and business performance.</li></ul><br>Qualifications<br><p><strong>Key Qualifications</strong></p><br><ul><li>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field; alternatively, relevant experience will be considered</li><li>Minimum 4+ years of experience in customer service or call center roles</li><li>Strong communication skills in English, both verbal and written</li><li>Good coaching and leadership skills with ability to motivate a team</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management &amp; organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li></ul><br><br> </div>

instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br><strong>Job Description<br><br></strong><strong>About the role:<br><br></strong>As a Team Lead Customer Care at instashop you will oversee, guide and lead a number of customer service team members within the department to ensure compliance with our customer service standards and procedures. This is a vital role in providing clients and users the support they need and ensure they are treated with the best service and experience in their order journey.<br><br><strong>Day-to-Day Responsibilities<br><br></strong><ul><li>Oversee and manage a team of customer service representatives, ensuring adherence to quality standards and performance benchmarks.</li><li>Regularly evaluate team members’ interactions (calls, chats, emails) to assess quality, provide constructive feedback, and conduct coaching sessions for continuous improvement.</li><li>Take ownership of escalated customer issues, ensuring timely and satisfactory resolution while minimizing operational impact.</li><li>Ensure the team follows company policies, procedures, and service-level agreements (SLAs) related to customer service operations.</li><li>Foster a positive work environment by motivating and inspiring team members to achieve individual and team targets through engagement, mentorship, and recognition programs.</li><li>Identify inefficiencies in customer service workflows and collaborate with stakeholders to enhance processes, reduce contact rates, and improve customer satisfaction.</li><li>Work closely with other departments, including Dispatch, Merchant Support, and Rider Support teams, to streamline issue resolution and ensure seamless service delivery.</li><li>Support onboarding and continuous training programs to enhance team members’ technical knowledge, communication skills, and problem-solving abilities.</li><li>Monitor and analyze key performance indicators (KPIs), prepare reports on team performance, and implement action plans for improvement.</li><li>Participate in initiatives aimed at improving customer satisfaction, service efficiency, and business performance.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Key Qualifications<br><br></strong><ul><li>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field; alternatively, relevant experience will be considered</li><li>Minimum 4+ years of experience in customer service or call center roles</li><li>Strong communication skills in English, both verbal and written</li><li>Good coaching and leadership skills with ability to motivate a team<br><br></li></ul><strong>What You Will Bring<br><br></strong><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management &amp; organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>About the role:</strong></p><br><br><p>As a Team Lead Customer Care at instashop you will oversee, guide and lead a number of customer service team members within the department to ensure compliance with our customer service standards and procedures. This is a vital role in providing clients and users the support they need and ensure they are treated with the best service and experience in their order journey.</p><br><br><p><br> <strong>Day-to-Day Responsibilities:</strong></p><br><br><ul><li>Oversee and manage a team of customer service representatives, ensuring adherence to quality standards and performance benchmarks.</li><li>Regularly evaluate team members’ interactions (calls, chats, emails) to assess quality, provide constructive feedback, and conduct coaching sessions for continuous improvement.</li><li>Take ownership of escalated customer issues, ensuring timely and satisfactory resolution while minimizing operational impact.</li><li>Ensure the team follows company policies, procedures, and service-level agreements (SLAs) related to customer service operations.</li><li>Foster a positive work environment by motivating and inspiring team members to achieve individual and team targets through engagement, mentorship, and recognition programs.</li><li>Identify inefficiencies in customer service workflows and collaborate with stakeholders to enhance processes, reduce contact rates, and improve customer satisfaction.</li><li>Work closely with other departments, including Dispatch, Merchant Support, and Rider Support teams, to streamline issue resolution and ensure seamless service delivery.</li><li>Support onboarding and continuous training programs to enhance team members’ technical knowledge, communication skills, and problem-solving abilities.</li><li>Monitor and analyze key performance indicators (KPIs), prepare reports on team performance, and implement action plans for improvement.</li><li>Participate in initiatives aimed at improving customer satisfaction, service efficiency, and business performance.</li></ul><br>What you need to be successful<br><p><strong>Key Qualifications</strong></p><br><br><ul><li>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field; alternatively, relevant experience will be considered</li><li>Minimum 4+ years of experience in customer service or call center roles</li><li>Strong communication skills in English, both verbal and written</li><li>Good coaching and leadership skills with ability to motivate a team</li></ul><p><strong>What you will bring</strong></p><br><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management &amp; organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br> <br><br> </div>

<strong>Key Responsibilities<br><br></strong><ul><li> End‑to‑End Supply Chain Finance Ownership</li><li>Act as the primary Finance business partner for Supply Chain stakeholders across MENA</li><li>Support end‑to‑end supply chain activities aligned to Plan, Source, Make, Deliver</li><li>Drive financial transparency, accountability, and performance management</li><li> Financial Planning, Forecasting &amp; Analysis</li><li>Lead supply chain forecasting, planning, and variance analysis</li><li>Analyze key cost drivers and communicate risks and opportunities clearly</li><li>Support scenario modeling related to volume changes, inflation, logistics disruption, and network changes</li><li>Ensure strong link between operational drivers and financial outcomes</li><li> Inventory &amp; Cash Management</li><li>Own and monitor inventory levels, Days on Hand (DOH), and E&amp;O exposure</li><li>Provide forward‑looking “at‑risk inventory” analysis and mitigation scenarios</li><li>Partner with Planning and Operations to optimize working capital and service levels</li><li> Procurement &amp; Material Cost Finance (SOURCE)</li><li>Own material cost analytics including PPV, material price movements, and sourcing economics</li><li>Validate procurement‑driven savings and Net Structural Savings (NSS)</li><li>Support material price forecasting and make‑or‑buy decisions</li><li>Ensure strong governance over PPV accounting and reporting</li><li> Manufacturing / Plant Finance (MAKE)</li><li>Support Plant P&amp;L and PLOH performance through detailed cost analysis</li><li>Develop and review standard costs and productivity improvements</li><li>Analyze fixed vs. variable costs and manufacturing efficiencies</li><li>Support capital investment reviews and post‑investment tracking</li><li> Logistics &amp; Distribution Finance (DELIVER)</li><li>Analyze and manage warehouse, inter‑facility, and customer delivery costs</li><li>Develop and track logistics cost standards and performance metrics</li><li>Support logistics optimization initiatives and network efficiency decisions</li><li> Performance Management &amp; Governance</li><li>Track and report key Supply Chain Finance KPIs, including:</li><ul><li>Inventory / DOH</li><li>E&amp;O exposure</li><li>PLOH $/kg</li><li>Warehouse $/kg</li><li>Customer Delivery / Freight $/kg</li><li>Savings and NSS delivery</li></ul><li>Establish strong review cadence and governance with Supply Chain leadership</li><li>Ensure timely, accurate, and actionable reporting<br></li></ul><strong>Key Stakeholders<br><br></strong><ul><li>Supply Chain Operations (Planning, Manufacturing, Logistics)</li><li>Procurement &amp; Category Management</li><li>Divisional Finance &amp; FP&amp;A</li><li>Regional (IMEA) and Corporate Finance teams<br><br></li></ul><strong>Capabilities &amp; Qualifications<br><br></strong><ul><li>6–10+ years of experience in Finance, FP&amp;A, Supply Chain Finance, or Operations Finance</li><li>Strong understanding of standard costing, PPV, inventory, and operational finance</li><li>Experience partnering with senior operational stakeholders</li><li>Strong analytical skills with the ability to simplify complexity</li><li>Advanced Excel and financial modeling skills</li><li>Ability to operate effectively in a matrix, multi‑country environment</li><li>Strong communication, influencing, and governance mindset<br><br></li></ul><strong>Our Commitment to a Culture of Inclusion &amp; Belonging<br><br></strong>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.<br>To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a TREX (Transportation Excellence) Field Support which we call internally ACES Specialist.<br>As an ACES (Amazon Customer Excellence Systems) Specialist, you will drive process standardization across SA operations. As a member of the TREX team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve quality related KPIs.<br>Your goal is to lead LM quality agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.<br>Key job responsibilities<br>Key job responsibilities<br>On-ground support &amp; firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.<br>In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction. <br>- Experience within a distribution center, logistics, or manufacturing environment<br>- Experience in data analysis and leveraging analytics to make decisions<br>- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results, or experience working with stakeholders<br>- Work flexible schedules including weekends, nights, and holidays<br>- Speak, write, and read fluently in Arabic<br>- Experience with written and verbal communication and presentation<br>- Speak, write, and read fluently in English, and have the ability to take direction in English<br>- Experience in English-language communication skills, both written and verbal<br>- Knowledge of statistics or other analytical techniques<br>- Knowledge of Lean methodologies<br>- Experience working with operations and business teams to communicate problem impacts and understand business requirements<br>- Experience using the entire MS Office suite, especially Excel<br>- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks<br>- Knowledge of Kaizen and Lean methodology techniques<br>- Ability to deep dive in operations process and develop ideas for process challenges<br>- Capable of working the entire MS Office suite, especially Excel<br>- Proactive problem solving and hands on approach<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.<br>To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a TREX (Transportation Excellence) Field Support which we call internally ACES Specialist.<br>As an ACES (Amazon Customer Excellence Systems) Specialist, you will drive process standardization across SA operations. As a member of the TREX team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve quality related KPIs.<br>Your goal is to lead LM quality agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.<br>Key job responsibilities<br>Key job responsibilities<br>On-ground support &amp; firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.<br>In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction. <br>- Experience within a distribution center, logistics, or manufacturing environment<br>- Experience in data analysis and leveraging analytics to make decisions<br>- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results, or experience working with stakeholders<br>- Work flexible schedules including weekends, nights, and holidays<br>- Speak, write, and read fluently in Arabic<br>- Experience with written and verbal communication and presentation<br>- Speak, write, and read fluently in English, and have the ability to take direction in English<br>- Experience in English-language communication skills, both written and verbal<br>- Knowledge of statistics or other analytical techniques<br>- Knowledge of Lean methodologies<br>- Experience working with operations and business teams to communicate problem impacts and understand business requirements<br>- Experience using the entire MS Office suite, especially Excel<br>- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks<br>- Knowledge of Kaizen and Lean methodology techniques<br>- Ability to deep dive in operations process and develop ideas for process challenges<br>- Capable of working the entire MS Office suite, especially Excel<br>- Proactive problem solving and hands on approach<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>The heart of our mission at talabat is to constantly provide breadth and depth (choice) of restaurants to our users.&nbsp;</p><br><p>We are seeking a motivated, result-driven Sr. Sales Executive to join our experienced team and be the face of talabat to our partners. As a Sr. Sales Executive, you will play a pivotal role in delivering choice to our users by acquiring top restaurants. You will spend your time on the field growing your network and strengthening your pipeline to close deals and help us grow.<br> &nbsp;</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Execute a strategic plan to contact, negotiate, and sign top restaurants in your assignedmarket.&nbsp;</p><br></li><li><p>Identify, contact, meet, and close deals with the decision makers of the restaurant partners assigned to you.&nbsp;</p><br></li><li><p>Spend your time cold calling or on the field visiting partners to uncover opportunities.</p><br></li><li><p>Engage with potential restaurant partners through effective communication channels, including meetings and calls.</p><br></li><li><p>Build an in-depth understanding of the restaurants in your assigned area/city.&nbsp;</p><br></li><li><p>Go the extra mile to overachieve your assigned target.&nbsp;</p><br></li><li><p>Build and manage long term successful relationships with partners.</p><br></li><li><p>Own the entire sales cycle from lead generation, cold calling, pitching, negotiating, objection handling, to contact closure and document submission.&nbsp;&nbsp;</p><br></li><li><p>Be extremely aware and knowledgeable of your pipeline at a granular level.&nbsp;</p><br></li><li><p>Refine sales messaging, prospecting, qualifying, and closing techniques</p><br></li><li><p>Report progress, results, expectations to your team leader who will directly support your growth.&nbsp;</p><br></li><li><p>Engage with industry events and conferences to establish Talabat as the partner of choice for major brands.</p><br></li><li><p>Lead negotiations for complex deals with a focus on achieving favorable terms and mutual value.</p><br></li><li><p>Collaborate with cross-functional teams to tailor offerings to meet the unique needs of large-scale partners.</p><br></li><li><p>Cultivate and maintain strong relationships with key decision-makers within major brands.</p><br></li><li><p>Act as the main point of contact for strategic partners, ensuring their needs are met and issues are addressed promptly.</p><br></li><li><p>Mentor junior team members, sharing insights and best practices to enhance overall team performance.</p><br></li><li><p>Conduct thorough market analysis to identify trends, competitive intelligence, and opportunities for growth.</p><br></li><li><p>Generate regular reports detailing sales performance, pipeline status, and key metrics.</p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li><p>Bachelor’s degree in Business, Marketing, or a related field.</p><br></li><li><p>1–3 years of experience in field sales, preferably in e-commerce, FMCG, or technology startups.</p><br></li><li><p>Proven track record of meeting or exceeding sales targets.</p><br></li><li><p>Strong communication, negotiation, and interpersonal skills.</p><br></li><li><p>Self-motivated with a results-driven approach.</p><br></li><li><p>Proficiency in Microsoft Office and CRM systems is a plus (e.g., Salesforce).</p><br></li><li><p>Fluency in English.</p><br></li><li><p>A car owner is a must.</p><br></li></ul><br><br> </div>