Security Camera Watch Jobs in Egypt

<p>Key Responsibilities</p><ul><li>Data Architecture Design : Contribute to the design of scalable and secure data solutions, ensuring alignment with business and technical needs.</li><li>ETL/ELT Pipeline Development : Develop and optimize efficient pipelines to ingest, transform, and load data from diverse sources into structured formats for analytics.</li><li>Data Source Analysis : Analyze structured and unstructured data sources, recommending strategies for ingestion, processing, and classification.</li><li>Data Layer Development : Assist in building a robust data layer that supports both batch and real-time processing.</li><li>Data Ingestion &amp; Cleansing : Implement strategies for validating and cleansing data to ensure quality and compliance with governance policies.</li><li>Query Optimization : Write and optimize SQL queries to improve performance and efficiency across large datasets.</li><li>Data Migration : Support migration projects from legacy systems to cloud platforms, ensuring accuracy and minimal downtime.</li><li>Performance Monitoring : Monitor data workflows, troubleshoot bottlenecks, and propose improvements.</li><li>Collaboration : Work closely with analysts, scientists, and business teams to translate requirements into data models.</li><li>Data Governance &amp; Security : Apply governance standards and security best practices, ensuring compliance with regulations (e.g., GDPR).</li><li>Continuous Learning : Stay updated on emerging tools and practices, contributing to team innovation and improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in data engineering or related roles.</li><li>Strong knowledge of SQL, relational databases, and query optimization.</li><li>Hands-on experience with ETL/ELT tools and cloud platforms (AWS, Azure, or GCP).</li><li>Familiarity with data governance, security, and compliance frameworks.</li><li>Solid understanding of batch and real-time data processing.</li><li>Collaborative mindset with ability to work across technical and business teams.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Description</strong></p><br><p><strong>About the Role </strong></p><br><p>We are looking for an Azure Delivery Architect to lead the design and end-to-end delivery of Azure solutions for enterprise customers. You will own the technical architecture and delivery of complex cloud engagements spanning infrastructure, applications, PaaS, DevOps, security, and networking from engineering team support and solution design through implementation, handover, and operational readiness.</p><br><p>This is a customer-facing, hands-on architecture role. You will translate enterprise requirements into well-architected Azure solutions, lead delivery teams through execution, and act as the trusted technical advisor throughout the project lifecycle</p><br><p><strong>What You Will Do </strong></p><br><p><strong>Solution architecture and desig</strong></p><br><p> • Design end-to-end Azure architectures for enterprise customers covering IaaS, PaaS, application platforms, identity, networking, and security, aligned with the Azure Well Architected Framework and Cloud Adoption Framework.</p><br><p> • Lead landing zone design and implementation: management group hierarchy, subscription strategy, policy and governance (Azure Policy), hub-spoke and Virtual WAN network topologies, and hybrid connectivity (ExpressRoute, VPN)</p><br><p> • Architect application hosting solutions across App Service, AKS, Container Apps, Functions, and supporting PaaS services (SQL, Cosmos DB, Service Bus, API Management, storage, caching).</p><br><p> • Design migration and modernization strategies: assessment, wave planning, rehost/replatform/refactor decisions, and execution using Azure Migrate and related tooling. </p><br><p>• Produce high-quality architecture artifacts: HLDs, LLDs, design decision records, and as built documentation. </p><br><p><strong>Delivery leadership </strong></p><br><p>• Own the technical delivery of Azure projects: plan workstreams, define milestones, manage technical risks and dependencies, and drive engagements to successful completion on time and within scope.</p><br><p> • Lead and coordinate multidisciplinary delivery teams (infrastructure, DevOps, security, application engineers), providing technical direction and quality assurance.</p><br><p>Act as the primary technical point of contact for enterprise customers: run design workshops, present architectures to stakeholders from engineers to CxO level, and manage technical escalations.</p><br><p> • Support pre-sales activities: scoping, effort estimation, solution proposals, SoWs, and technical responses to RFPs. </p><br><p><strong>Infrastructure as Code and DevOps</strong></p><br><p> • Champion an IaC-first delivery approach: design and build reusable Terraform and/or Bicep modules, enforce code review and testing standards, and manage state, environments, and promotion strategies. </p><br><p>• Design and implement CI/CD pipelines using Azure DevOps and/or GitHub Actions for both infrastructure and application workloads, including deployment strategies (blue/green, canary) and release governance.</p><br><p> • Drive automation across provisioning, configuration, patching, and operational tasks (PowerShell, Bash, Python). Security and networking • Embed security by design: Entra ID architecture, RBAC and PIM, managed identities, Key Vault, network segmentation, private endpoints, firewalls (Azure Firewall, NSGs, WAF), and encryption standards.Act as the primary technical point of contact for enterprise customers: run design </p><br><p>workshops, present architectures to stakeholders from engineers to CxO level, and </p><br><p>manage technical escalations. </p><br><p>• Support pre-sales activities: scoping, effort estimation, solution proposals, SoWs, and </p><br><p>technical responses to RFPs. </p><br><p>Infrastructure as Code and DevOps </p><br><p>• Champion an IaC-first delivery approach: design and build reusable Terraform and/or </p><br><p>Bicep modules, enforce code review and testing standards, and manage state, </p><br><p>environments, and promotion strategies. </p><br><p>• Design and implement CI/CD pipelines using Azure DevOps and/or GitHub Actions for </p><br><p>both infrastructure and application workloads, including deployment strategies </p><br><p>(blue/green, canary) and release governance. </p><br><p>• Drive automation across provisioning, configuration, patching, and operational tasks </p><br><p>(PowerShell, Bash, Python). </p><br><p><strong>Security and networking </strong></p><br><p>• Embed security by design: Entra ID architecture, RBAC and PIM, managed identities, </p><br><p>Key Vault, network segmentation, private endpoints, firewalls (Azure Firewall, NSGs, </p><br><p>WAF), and encryption standards. </p><br><p>• Implement governance and compliance controls using Azure Policy, Defender for Cloud, </p><br><p>and Microsoft security baselines; align designs with customer regulatory requirements. </p><br><p>• Design enterprise networking solutions: hybrid connectivity, DNS architecture, traffic </p><br><p>management (Front Door, Application Gateway, Load Balancer), and zero-trust network </p><br><p>patterns. </p><br><p><strong>Monitoring and operational excellence</strong> </p><br><p>Design monitoring and observability solutions using Azure Monitor, Log Analytics, Application Insights, and alerting/action frameworks; integrate with customer ITSM and third-party tooling (e.g., Grafana, Prometheus, Dynatrace, Datadog)</p><br><p>. • Define operational readiness: runbooks, SLIs/SLOs, backup and disaster recovery design (Azure Backup, Site Recovery), capacity planning, and cost optimization (Azure Cost Management, FinOps practices).</p><br><p> • Lead structured handover to managed services or customer operations teams</p><br> </div>

<ul><li><p>Provide first-line technical support for hardware, software, network, and system-related issues.</p></li><li><p>Install, configure, and maintain computers, printers, network devices, and user accounts.</p></li><li><p>Troubleshoot and resolve Wi-Fi, VPN, internet connectivity, and network access problems.</p></li><li><p>Monitor network performance, apply security updates, and ensure compliance with IT security policies.</p></li><li><p>Maintain IT assets, support records, and perform preventive maintenance to ensure system reliability.</p></li><li><p>Escalate complex technical or network issues to higher-level IT support and coordinate with vendors when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p></li><li><p>1–3 years of experience in IT Help Desk or Network Support.</p></li><li><p>Hands-on experience troubleshooting network connectivity and end-user technical issues.</p></li><li><p>Experience supporting switches, routers, and network printers is preferred.</p></li><li><p>Strong troubleshooting and analytical skills.</p><p></p></li></ul><p></p>

<p>Mal is seeking a senior SOC Analyst to establish our foundational security monitoring, detection, and incident response capabilities. As the first dedicated security operations hire at Mal, you will play a crucial role in protecting the world's first Sharia-compliant digital bank. You will work closely with our CISO and engineering teams to design, implement, and operate best-in-class security controls, ensuring the safety and resilience of our rapidly scaling banking products. Mal is looking for a Senior SOC Analyst to stand up and lead our security monitoring, detection, and incident response function. This is the founding hire of our Detection &amp; Response team a high-ownership role where you will design our SIEM pipeline, build our detection content and runbooks, lead incident response, and shape a SOC function that will scale to 24/7 coverage. You will be our eyes on the platform and the person customers, regulators, and the business rely on to catch and stop security incidents before they cause harm.</p><p>Design and build our security monitoring pipeline end-to-end log collection, SIEM, detection content, alerting, and dashboards across production, cloud, identity, endpoint, and application sources</p><p>Develop and tune detection use cases aligned to Mal s threat model, product risks, and regulatory obligations; treat detections as code and manage them with the same rigor</p><p>Lead incident response end-to-end triage, investigation, containment, eradication, recovery, and post-incident review and define severity schemes, runbooks, and communication procedures</p><p>Run proactive threat hunts across cloud, identity, and application telemetry to uncover attacker activity and detection gaps</p><p>Monitor for fraud and abuse signals relevant to a digital bank (account takeover, credential stuffing, payment abuse) in partnership with product and risk teams</p><p>Stand up and manage the MSSP/MDR relationship that bridges 24/7 coverage, and progressively bring capabilities in-house as the team grows</p><p>Establish and track SOC metrics (MTTD, MTTR, alert volume, false-positive rate) and drive continuous improvement against them</p><p>Use AI and automation to scale triage, enrichment, and response building workflows and agents that reduce analyst toil and accelerate time to respond</p><p>Feed lessons learned back into product security, engineering, and platform teams so that every incident improves the overall security posture</p><p>Support audit, compliance, and regulatory readiness by producing monitoring and incident evidence aligned to PCI DSS, SOC 2, ISO 27001, and banking regulator expectations</p><p>Inventory existing log sources, telemetry, and tooling; produce a prioritized gap analysis against Mal s threat model and regulatory obligations</p><p>Stand up or mature the SIEM pipeline with a core set of high-signal detections across cloud, identity, and application sources</p><p>Define incident severity levels, response runbooks, on-call expectations, and internal/external communication procedures</p><p>Establish an MSSP/MDR engagement to bridge 24/7 coverage, with clear handoff, escalation, and quality criteria</p><p>Set baseline SOC metrics (MTTD, MTTR, alert volume, false-positive rate) and start reporting against them</p><p>Deliver a Detection &amp; Response roadmap and headcount plan aligned to the CISO s InfoSec program and the banking license timeline</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Significant hands-on experience in a SOC, detection and response, or incident response role</li><li>Strong experience with at least one modern SIEM platform (e.g., Splunk, Elastic, Sentinel, Chronicle, Panther) and with designing, tuning, and operating detections</li><li>Proven incident response experience leading investigations through triage, containment, and post-incident review</li><li>Solid experience monitoring and investigating security events in cloud environments (AWS, GWS), including identity, workloads, and infrastructure</li><li>Working knowledge of EDR tooling, endpoint investigation, and log analysis techniques</li><li>Strong grasp of attacker tradecraft and frameworks (e.g., MITRE ATT&amp;CK) and how to translate them into detections</li><li>Scripting or automation skills (Python, PowerShell, Bash) and comfort with detection-as-code and version-controlled workflows</li><li>Experience building or improving incident response runbooks, severity schemes, and on-call processes</li><li>Ability to operate with ownership and autonomy in ambiguous, fast-moving environments comfortable being the first SOC hire and building from scratch</li><li>Strong written and verbal communication skills, including the ability to brief leadership calmly and clearly during incidents</li><li>Previous experience in fintech, banking, or other regulated financial services environments</li><li>Familiarity with financial-sector frameworks and regulations (PCI DSS, SOC 2, ISO 27001, NIST CSF, CBUAE, FSRA and breach notification obligations (GDPR, PDPL)</li><li>Experience managing or transitioning away from MSSP/MDR relationships</li><li>Exposure to threat intelligence, purple teaming, or adversary emulation</li><li>Experience securing AI and LLM-powered products, including detections for AI-specific abuse patterns</li><li>Experience using AI tools and agents to automate SOC workflows (triage, enrichment, reporting)</li><li>Relevant certifications (GCIA, GCIH, GCFA, GCFR, GNFA, OSCP, or equivalent)</li><li>Knowledge of English or additional languages</li></ul>

<ul><li><p>Manage and oversee all day-to-day school operations.</p></li><li><p>Ensure the school is fully operational and ready for students and staff every day.</p></li><li><p>Manage facilities, classrooms, workshops, laboratories, and administrative areas.</p></li><li><p>Coordinate maintenance, cleaning, security, transportation, and other support services.</p></li><li><p>Manage school assets, inventory, equipment, uniforms, and operational supplies.</p></li><li><p>Coordinate procurement requests, suppliers, contractors, and service providers.</p></li><li><p>Ensure implementation of health, safety, security, and emergency procedures.</p></li><li><p>Coordinate school events, activities, visits, examinations, and other operational requirements.</p></li><li><p>Monitor attendance and operational discipline of support staff.</p></li><li><p>Ensure compliance with school operational policies, procedures, and checklists.</p></li><li><p>Maintain all required operational records and documentation.</p></li><li><p>Monitor operational KPIs and follow up on corrective actions.</p></li><li><p>Prepare regular operational reports for the School Manager and central management.</p></li><li><p>Coordinate with academic, HR, finance, procurement, and quality teams to ensure smooth school operations.</p></li><li><p>Handle operational issues and ensure timely resolution</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Management, Engineering, or a related field.</p></li><li><p>Minimum 7 years of experience in operations, school administration, facility management, or a similar role.</p></li><li><p>Strong planning, organization, and problem-solving skills.</p></li><li><p>Ability to manage multiple operational activities simultaneously.</p></li><li><p>Experience in managing suppliers, contractors, and support services.</p></li><li><p>Good understanding of facility management, health &amp; safety, and asset management.</p></li><li><p>Strong communication and coordination skills.</p></li><li><p>Ability to work independently and take ownership of school operations.</p></li><li><p>Good reporting and documentation skills.</p></li><li><p>Proficiency in Microsoft Office and digital management systems.</p></li></ul><p></p>

<p>Cloudera Infrastructure Design: Design and implement Cloudera infrastructure for data storage, processing, and analytics to meet the platformu2019s scalability, performance, and security requirements. System Integrations &amp; Automation: Manage system integrations, automation, and CI/CD pipelines to streamline operations and improve platform efficiency. Scalability &amp; Availability: Ensure system scalability, availability, and performance by proactively monitoring the infrastructure and addressing potential issues. Resource Utilization Optimization: Monitor and optimize resource utilization across the platform to ensure efficient operation and reduce costs. Collaboration: Work with cross-functional teams to ensure the platform meets the data and business needs of the organization. Cloudera Administration: Install, configure, and manage Cloudera Hadoop clusters (CDH/CDP). Monitor cluster health using Cloudera Manager. Manage Hadoop ecosystem components: HDFS, YARN, Hive, Impala, HBase, Spark, Kafka. Perform cluster upgrades, patching, and capacity planning Handle performance tuning and troubleshooting. Implement and maintain data security (Kerberos, Ranger, Sentry). Manage backup, disaster recovery, and data replication.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience with Cloudera infrastructure and containerization technologies such as Kubernetes. Technical Skills: Strong expertise in streaming, KAFKA), and system monitoring tools such as Dynatrace and Grafana. Expertise in designing, implementing, and maintaining scalable infrastructure for data platforms. Proficient with Cloudera and CI/CD automation. Strong experience in system monitoring, performance optimization, and ensuring high availability. Ability to work with cross-functional teams to meet platform needs.</p>

<p><strong>Job Purpose</strong></p><p>The IT Technical Support Specialist provides first- and second-level technical support to employees and users, ensuring the availability, reliability, and proper functioning of IT equipment, software, systems, and network services. The role responds to technical incidents and service requests, diagnoses problems, provides timely solutions, and escalates complex issues to the relevant IT teams or external service providers.</p><p>The position contributes to maintaining a stable and secure IT environment and supports users in the effective use of technology and IT services.</p><p><strong>Key Responsibilities</strong></p><p><strong><em>A. Technical Support</em></strong></p><ul><li><p>Provide first- and second-level technical support to users through the IT service desk, telephone, email, remote support, and on-site assistance.</p></li><li><p>Diagnose and resolve hardware, software, operating system, connectivity, and peripheral-related issues.</p></li><li><p>Install, configure, maintain, and troubleshoot desktop computers, laptops, monitors, printers, scanners, and other IT equipment.</p></li><li><p>Support users with Microsoft Windows, email, browsers, and other approved applications.</p></li><li><p>Assist users with account access, password resets, permissions, and basic authentication issues in line with IT security procedures.</p></li><li><p>Provide technical support for audio-visual equipment and meeting-room technology when required.</p></li><li><p>Support the configuration and deployment of new IT devices and user workstations.</p></li><li><p>Maintain an up-to-date inventory of assigned IT equipment and accessories.</p></li></ul><p><strong><em>B. IT Service Management</em></strong></p><ul><li><p>Receive, record, categorize, prioritize, and resolve incidents and service requests.</p></li><li><p>Keep users informed about the progress of their requests and provide clear explanations of technical solutions.</p></li><li><p>Escalate unresolved or complex incidents to the appropriate technical team.</p></li><li><p>Identify recurring technical issues and recommend preventive actions to reduce repeated incidents.</p></li></ul><p><strong><em>C. Hardware and Software Management</em></strong></p><ul><li><p>Prepare and configure computers and other IT devices for new and existing users.</p></li><li><p>Install approved software and ensure that devices meet established IT configuration standards.</p></li><li><p>Perform routine maintenance, updates, and troubleshooting of IT equipment.</p></li><li><p>Coordinate hardware repairs, replacements, and warranty claims with approved vendors when required.</p></li><li><p>Maintain accurate records of hardware, software, licenses, and assigned equipment.</p></li></ul><p><strong><em>D. Network and System Support</em></strong></p><ul><li><p>Perform basic troubleshooting of wired and wireless network connectivity.</p></li><li><p>Assist with the diagnosis of connectivity issues involving switches, access points, printers, and other network-connected devices.</p></li><li><p>Support IT teams with basic system administration and infrastructure-related tasks within the scope of the position.</p></li><li><p>Monitor reported service disruptions and escalate network or infrastructure incidents to the relevant technical team.</p></li></ul><p><strong><em>E. Security and Compliance</em></strong></p><ul><li><p>Follow IT security policies and procedures when providing technical support.</p></li><li><p>Protect user information, passwords, system credentials, and other confidential information.</p></li><li><p>Report suspected security incidents, unauthorized access, malware, phishing attempts, or other security concerns to the appropriate IT personnel.</p></li><li><p>Ensure that devices and software are configured in accordance with approved IT security standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field.</p></li><li><p>Relevant professional certifications such as Microsoft Certified Professional (MCP), ITIL, or equivalent are an advantage.</p></li><li><p>Strong Command of both English and Arabic Languages</p></li></ul><p><strong>Experience</strong></p><ul><li><p>[1–4] years of experience in IT technical support, service desk, desktop support, or a related IT role.</p></li><li><p>Experience supporting Windows-based environments.</p></li><li><p>Experience in hardware troubleshooting, software installation, and network connectivity troubleshooting.</p></li><li><p>Experience providing technical support to users with different levels of technical knowledge.</p></li></ul><p><strong>Technical Competencies</strong></p><ul><li><p>Desktop and laptop troubleshooting.</p></li><li><p>Windows operating systems.</p></li><li><p>Microsoft Office (on-premises) and Microsoft applications.</p></li><li><p>Basic network troubleshooting, including TCP/IP, DNS, DHCP, Wi-Fi, and LAN connectivity.</p></li><li><p>Printers and peripheral devices.</p></li><li><p>User account and access management.</p></li><li><p>Hardware and software installation and configuration.</p></li></ul><ul><li><p>Remote support tools.</p></li><li><p>Basic cybersecurity awareness.</p></li></ul><p><strong>Behavioral Competencies</strong></p><ul><li><p>Problem-solving and analytical thinking.</p></li><li><p>Communication skills.</p></li><li><p>Teamwork and collaboration.</p></li><li><p>Attention to detail.</p></li><li><p>Time management and prioritization.</p></li><li><p>Ability to work under pressure.</p></li><li><p>Patience and professionalism when dealing with users.</p></li><li><p>Accountability and ownership.</p></li><li><p>Continuous learning and adaptability.</p></li></ul><p><strong>The position may require:</strong></p><ul><li><p>On-site support across different offices or branches.</p></li><li><p>Occasional work outside normal working hours during system upgrades, maintenance, or critical incidents.</p></li><li><p>Participation in IT projects, system implementations, equipment deployments, and technology-related activities.</p></li><li><p>Compliance with organizational information security, health and safety, and confidentiality requirements.</p></li></ul><p></p>

<p><strong>Job Purpose</strong></p><p>The IT Technical Support Specialist provides first- and second-level technical support to employees and users, ensuring the availability, reliability, and proper functioning of IT equipment, software, systems, and network services. The role responds to technical incidents and service requests, diagnoses problems, provides timely solutions, and escalates complex issues to the relevant IT teams or external service providers.</p><p>The position contributes to maintaining a stable and secure IT environment and supports users in the effective use of technology and IT services.</p><p><strong>Key Responsibilities</strong></p><p><strong><em>A. Technical Support</em></strong></p><ul><li><p>Provide first- and second-level technical support to users through the IT service desk, telephone, email, remote support, and on-site assistance.</p></li><li><p>Diagnose and resolve hardware, software, operating system, connectivity, and peripheral-related issues.</p></li><li><p>Install, configure, maintain, and troubleshoot desktop computers, laptops, monitors, printers, scanners, and other IT equipment.</p></li><li><p>Support users with Microsoft Windows, email, browsers, and other approved applications.</p></li><li><p>Assist users with account access, password resets, permissions, and basic authentication issues in line with IT security procedures.</p></li><li><p>Provide technical support for audio-visual equipment and meeting-room technology when required.</p></li><li><p>Support the configuration and deployment of new IT devices and user workstations.</p></li><li><p>Maintain an up-to-date inventory of assigned IT equipment and accessories.</p></li></ul><p><strong><em>B. IT Service Management</em></strong></p><ul><li><p>Receive, record, categorize, prioritize, and resolve incidents and service requests.</p></li><li><p>Keep users informed about the progress of their requests and provide clear explanations of technical solutions.</p></li><li><p>Escalate unresolved or complex incidents to the appropriate technical team.</p></li><li><p>Identify recurring technical issues and recommend preventive actions to reduce repeated incidents.</p></li></ul><p><strong><em>C. Hardware and Software Management</em></strong></p><ul><li><p>Prepare and configure computers and other IT devices for new and existing users.</p></li><li><p>Install approved software and ensure that devices meet established IT configuration standards.</p></li><li><p>Perform routine maintenance, updates, and troubleshooting of IT equipment.</p></li><li><p>Coordinate hardware repairs, replacements, and warranty claims with approved vendors when required.</p></li><li><p>Maintain accurate records of hardware, software, licenses, and assigned equipment.</p></li></ul><p><strong><em>D. Network and System Support</em></strong></p><ul><li><p>Perform basic troubleshooting of wired and wireless network connectivity.</p></li><li><p>Assist with the diagnosis of connectivity issues involving switches, access points, printers, and other network-connected devices.</p></li><li><p>Support IT teams with basic system administration and infrastructure-related tasks within the scope of the position.</p></li><li><p>Monitor reported service disruptions and escalate network or infrastructure incidents to the relevant technical team.</p></li></ul><p><strong><em>E. Security and Compliance</em></strong></p><ul><li><p>Follow IT security policies and procedures when providing technical support.</p></li><li><p>Protect user information, passwords, system credentials, and other confidential information.</p></li><li><p>Report suspected security incidents, unauthorized access, malware, phishing attempts, or other security concerns to the appropriate IT personnel.</p></li><li><p>Ensure that devices and software are configured in accordance with approved IT security standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field.</p></li><li><p>Relevant professional certifications such as Microsoft Certified Professional (MCP), ITIL, or equivalent are an advantage.</p></li><li><p>Strong Command of both English and Arabic Languages</p></li></ul><p><strong>Experience</strong></p><ul><li><p>[1–4] years of experience in IT technical support, service desk, desktop support, or a related IT role.</p></li><li><p>Experience supporting Windows-based environments.</p></li><li><p>Experience in hardware troubleshooting, software installation, and network connectivity troubleshooting.</p></li><li><p>Experience providing technical support to users with different levels of technical knowledge.</p></li></ul><p><strong>Technical Competencies</strong></p><ul><li><p>Desktop and laptop troubleshooting.</p></li><li><p>Windows operating systems.</p></li><li><p>Microsoft Office (on-premises) and Microsoft applications.</p></li><li><p>Basic network troubleshooting, including TCP/IP, DNS, DHCP, Wi-Fi, and LAN connectivity.</p></li><li><p>Printers and peripheral devices.</p></li><li><p>User account and access management.</p></li><li><p>Hardware and software installation and configuration.</p></li></ul><ul><li><p>Remote support tools.</p></li><li><p>Basic cybersecurity awareness.</p></li></ul><p><strong>Behavioral Competencies</strong></p><ul><li><p>Problem-solving and analytical thinking.</p></li><li><p>Communication skills.</p></li><li><p>Teamwork and collaboration.</p></li><li><p>Attention to detail.</p></li><li><p>Time management and prioritization.</p></li><li><p>Ability to work under pressure.</p></li><li><p>Patience and professionalism when dealing with users.</p></li><li><p>Accountability and ownership.</p></li><li><p>Continuous learning and adaptability.</p></li></ul><p><strong>The position may require:</strong></p><ul><li><p>On-site support across different offices or branches.</p></li><li><p>Occasional work outside normal working hours during system upgrades, maintenance, or critical incidents.</p></li><li><p>Participation in IT projects, system implementations, equipment deployments, and technology-related activities.</p></li><li><p>Compliance with organizational information security, health and safety, and confidentiality requirements.</p></li></ul><p></p>

Job Summary We are looking for an experienced Odoo System Admin to manage, maintain, and optimize the company's Odoo ERP system. The role will be responsible for ensuring the system's stability, security, user support, and efficient utilization across all departments, while continuously improving business processes and system performance. The ideal candidate should have strong hands-on experience with Odoo administration and a good understanding of business processes within a manufacturing environment. Key Responsibilities Administer and maintain the Odoo ERP system and ensure its smooth day-to-day operation. Manage users, roles, access rights, permissions, and security settings. Configure Odoo modules, workflows, approval rules, and system settings according to business requirements. Provide first-line technical and functional support to Odoo users across different departments. Troubleshoot system issues, identify root causes, and ensure timely resolution. Monitor system performance, availability, and overall functionality. Coordinate with Odoo developers, implementation partners, and vendors when advanced technical support is required. Gather and analyze business requirements from different departments and translate them into Odoo system solutions. Support the implementation and optimization of Odoo modules and new functionalities. Monitor and improve existing workflows to increase efficiency and reduce manual processes. Support integration between Odoo and other systems when required. Ensure data accuracy, consistency, and integrity across the system. Monitor system backups and coordinate with the IT team to ensure data security and recovery procedures. Prepare and maintain system documentation, configurations, workflows, and user manuals. Provide training and guidance to users on Odoo functionalities and best practices. Monitor user activities and ensure compliance with system access policies. Support system upgrades, testing, and deployment of new features. Prepare regular reports on system performance, issues, and improvements. Identify opportunities for process automation and digital transformation using Odoo. Work closely with Finance, Production, Procurement, Warehouse, Sales, HR, and other departments to improve system utilization and business processes. Job Requirements Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.3–7 years of hands-on experience in Odoo administration. Strong practical knowledge of Odoo ERP and its core modules. Experience with Odoo modules such as Accounting, Sales, Purchase, Inventory, Manufacturing (MRP), HR, and CRM. Strong understanding of ERP workflows and business processes. Experience managing users, access rights, security groups, and permissions. Strong troubleshooting and problem-solving skills. Experience in Odoo configuration and customization from a functional perspective. Good understanding of databases and SQL. Knowledge of Python and Odoo technical architecture is a plus. Experience with Odoo APIs and third-party integrations is a plus. Previous experience in Manufacturing/FMCG is highly preferred. Strong analytical and organizational skills. Excellent communication and interpersonal skills. Ability to work with both technical and non-technical users. Ability to manage multiple priorities and work under pressure. Good command of English.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span >We are seeking a highly skilled and detail-oriented Quality Assurance Engineer to join our team. The ideal candidate will have a strong background in quality processes, a knack for ensuring seamless functionality across browsers and devices, and excellent communication skills in both English and Arabic.</span></p> <p>Mobile Testing and Release Management</p> <ul> <li>End to end testing of mobile applications (iOS and Android)</li> <li>Experience with app distribution and release processes on</li> <li>Apple App Store Connect</li> <li>Google Play Console</li> <li>Ownership of mobile release lifecycle including build validation, smoke testing, and production verification</li> <li>Understanding of mobile issues such as device compatibility, OS versions, and network conditions</li> </ul> <p>API Testing</p> <ul> <li>Strong experience in REST API testing</li> <li>Tools include Postman and Swagger</li> <li>Validation of requests and responses, status codes, and error handling</li> </ul> <p>Web Testing</p> <ul> <li>Functional testing of web applications and features</li> <li>Cross browser and responsive testing</li> <li>Debugging using browser developer tools</li> <li>Understanding of frontend basics such as HTML, CSS, and JavaScript</li> </ul> <p>Monitoring and Analysis</p> <ul> <li>Crash reports and analytics</li> <li>Performance metrics</li> <li>Ability to investigate production issues using logs</li> </ul> <p>Test Automation</p> <ul> <li>Experience in UI automation using Playwright or Selenium</li> <li>Writing and maintaining automated test scripts</li> <li>Familiarity with test frameworks and design patterns</li> <li>Integration with pipelines</li> </ul> <p>Test Management</p> <ul> <li>Writing clear test cases and test plans</li> <li>Executing regression, smoke, and sanity testing</li> <li>Defect tracking using Jira</li> <li>Strong attention to detail and testing mindset</li> </ul> <p>Release and Environment Management</p> <ul> <li>Coordinating releases across platforms</li> <li>Pre release and post release validation</li> <li>Environment verification for staging and production</li> <li>Rollback validation and hotfix testing</li> </ul> <p>Performance Monitoring</p> <ul> <li>Basic understanding of performance testing</li> <li>Monitoring application stability</li> </ul> <p>Database Validation</p> <ul> <li>Basic SQL skills</li> <li>Validating data integrity and backend flows</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Soft Skills</p> <ul> <li>Strong communication with teams\</li> <li>Clear bug reporting and documentation</li> <li>Ownership and accountability</li> <li>Good time management</li> <li>Problem solving and analytical thinking</li> </ul> <p>Additional Skills</p> <ul> <li>Experience with tools</li> <li>Knowledge of Agile methodologies</li> <li>Basic understanding of security and performance testing</li> <li>Experience with mobile automation tools</li> </ul></div>

Geidea Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Infrastructure Manager"<br>Job purpose:The Infrastructure Manager is responsible for designing, implementing, and maintaining the organization's IT infrastructure across on-premises and cloud environments. The role ensures high availability, performance, security, and scalability of systems including cloud platforms, virtualization, operating systems, and directory services. The position requires strong expertise in hybrid cloud infrastructure, system administration, and automation.<br>Responsibilities:<br>Infrastructure Management Design, deploy, and manage hybrid infrastructure environments integrating on‑premises systems with cloud platforms such as AWS and AWS Outposts. Maintain high availability, performance, and scalability of infrastructure platforms. Manage datacenter infrastructure including compute, storage, networking, and virtualization platforms.<br>Cloud & Hybrid Environment Administer and optimize AWS services and AWS Outposts environments. Implement infrastructure best practices including automation, monitoring, and cost optimization. Ensure seamless integration between cloud and on‑prem infrastructure.<br>Virtualization & Platform Management Manage and maintain Nutanix hyperconverged infrastructure environments. Monitor system performance and ensure optimal utilization of resources.<br>Systems Administration Manage Windows and Linux server environments including Ubuntu and RHEL. Administer Active Directory including user management, group policies, authentication, and directory services.<br>High Availability & Clustering Design, configure, and maintain MSCS (Microsoft Cluster Service) clustering environments. Ensure business continuity through proper redundancy, failover, and disaster recovery planning.<br>Automation & Scripting Develop and maintain automation scripts using Shell scripting for system administration tasks. Automate routine infrastructure operations to improve efficiency and reduce manual intervention.<br>Security & Compliance Implement infrastructure security policies and ensure compliance with organizational and regulatory standards. Perform patch management, vulnerability management, and system hardening.<br>Monitoring & Troubleshooting Monitor infrastructure health, performance, and availability. Troubleshoot complex infrastructure issues and implement root cause analysis.<br>Team Leadership & Collaboration Lead and mentor system administrators and infrastructure engineers. Work closely with network, security, and application teams to ensure reliable service delivery. Manage infrastructure projects and coordinate with vendors and stakeholders.<br>Qualifications:<br>Bachelor’s degree in computer science, Information Technology, or a related field.7–10+ years of experience in infrastructure engineering or system administration. Proven experience managing hybrid cloud and on‑premises infrastructure environments.<br>Required Technical Skills Strong expertise in AWS Cloud and AWS Outposts Experience with Nutanix HCI platforms Administration of Active Directory Experience with MSCS Clustering Strong Linux administration (Ubuntu / RHEL) Shell scripting for automation Infrastructure monitoring and troubleshooting Hybrid cloud architecture Preferred Skills AWS certifications (Solutions Architect or Sys Ops Administrator) Experience with infrastructure automation tools Knowledge of disaster recovery and business continuity strategies Experience managing enterprise-scale infrastructure environments<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

???? Hey Creative Spirits! Do you see a shot before you even raise the camera? Growth Hacking Camp is on the lookout for innovative minds like yours to join our team on a paid internship basis — with the potential to officially join the team behind VERA, one of our brands. ????What We're Looking For:???? Hands-on experience shooting photos and video (camera or mobile)???? A confident eye for framing, lighting, and composition???? Familiarity with editing tools (Cap Cut, Premiere, Lightroom, or similar)???? A talent for authentic storytelling through visuals⚡ Curious, fast to learn, and excited about AI-powered tools What You'll Get To Do:???? Shoot photo & video content for diverse projects across our brands????️ Turn raw footage into scroll-stopping reels and posts???? Collaborate with content creators, designers & marketers on real campaigns????️ Access premium tools & trainings???? Enhance your portfolio and digital media presence???? Prepare for potential official membership on the VERA team The internship is hybrid ???????? — working from our New Nozha office (النزهة الجديدة) with online collaboration. Don't Apply IF: You don't have a real passion for growth. ???? This is for someone ready to learn how to turn visuals into a powerful tool for driving real business growth. ????Ready to level up? Spots are limited — apply now. ⏳

<p><strong>Essential Job Functions:</strong></p><ul><li>Design, implement, and maintain CI/CD pipelines for Microsoft Dynamics 365 CRM, Dataverse, Power Platform, and related Azure components using Azure DevOps and Microsoft ALM best practices.</li><li>Manage CRM solution packaging, export/import automation, deployment validation, release branching, build definitions, release gates, and rollback procedures across development, test, UAT, staging, and production environments.</li><li>Automate administrative and operational tasks using PowerShell, Azure CLI, PAC CLI, Power Platform Build Tools, YAML pipelines, and reusable deployment scripts.</li><li>Support environment provisioning, configuration management, connection references, environment variables, service principals, application users, security roles, and managed identity setup.</li><li>Establish and enforce DevOps governance, release standards, source control practices, versioning strategy, deployment approvals, and auditability for CRM delivery teams.</li><li>Work with developers to integrate plugins, JavaScript/TypeScript components, PCF controls, Azure Functions, Logic Apps, and integration assets into automated build and deployment pipelines.</li><li>Implement quality checks, static code analysis, automated deployment verification, smoke testing support, dependency validation, and release readiness controls.</li><li>Monitor and troubleshoot pipeline failures, deployment issues, CRM solution conflicts, missing dependencies, environment configuration gaps, and production release incidents.</li><li>Maintain DevOps documentation including deployment guides, release calendars, runbooks, rollback plans, automation scripts, environment diagrams, and operational handover documents.</li><li>Drive continuous improvement by identifying opportunities to reduce manual effort, improve release reliability, enhance security controls, and accelerate CRM delivery timelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Basic Qualifications:</strong></p><ul><li>3+ years of hands-on experience in Microsoft Dynamics 365 CRM/Customer Engagement delivery, with strong focus on DevOps, ALM, release management, and automation.</li><li>Strong experience with Azure DevOps including repositories, branching strategies, build pipelines, release pipelines, YAML pipelines, approvals, gates, variable groups, service connections, and secure deployment practices.</li><li>Practical knowledge of Dynamics 365 CRM solution management, managed/unmanaged solutions, solution layering, dependency management, environment variables, connection references, and Dataverse environment administration.</li><li>Hands-on experience with Power Platform Build Tools, PAC CLI, PowerShell, Azure CLI, Git, and automation scripting for CRM and Power Platform deployments.</li><li>Good understanding of Dynamics 365 CRM customization and development components including plugins, workflows, custom APIs, JavaScript/TypeScript, PCF controls, and integration assets to support automated release planning.</li><li>Experience managing multiple CRM environments and supporting environment refreshes, backups, restores, configuration alignment, security setup, application users, and service principals.</li><li>Strong knowledge of Power Platform administration, Dataverse security model, connectors, environment strategy, DLP considerations, and application lifecycle management.</li><li>Experience integrating CRM deployment pipelines with Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, App Services, Application Insights, and Azure Monitor.</li><li>Ability to troubleshoot deployment failures, solution import errors, dependency conflicts, pipeline execution issues, environment-specific configuration problems, and release incidents.</li><li>Solid understanding of DevSecOps principles, secure secrets management, privileged access controls, audit requirements, compliance checkpoints, and production release governance.</li><li>Prior experience working in Egypt or supporting Egypt-based enterprise/government clients is preferred; Arabic language capability is an advantage.</li></ul><p><strong>Other Qualifications:</strong></p><ul><li>Microsoft certifications in Dynamics 365 Customer Engagement, Power Platform, Azure Administrator, Azure Developer, DevOps Engineer, or Solution Architect are preferred.</li><li>Experience with automated testing tools, regression automation, EasyRepro, Playwright, Selenium, or similar test automation frameworks for CRM and Power Platform solutions is an advantage.</li><li>Exposure to Agile/Scrum, SAFe, DevSecOps, release trains, change advisory boards, and enterprise release governance is a plus.</li><li>Knowledge of MEA market delivery requirements, Arabic/English bilingual delivery environments, data protection expectations, and public sector implementation practices is desirable.</li></ul>

<div><span style="font-size: 11px;"><b>Key Responsibilities:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;Service Delivery Execution</span></div><div><span style="font-size: 11px;">&nbsp;Execute and monitor daily cloud service delivery activities across assigned client environments, covering Azure, AWS, and hybrid platforms within defined operational scope.</span></div><div><span style="font-size: 11px;">&nbsp;Ensure consistent delivery of cloud services across compute, storage, networking, identity, and platform layers in line with contracted SLA requirements.</span></div><div><span style="font-size: 11px;">Track cloud resource health, availability zone status, and service quotas; identify and report deviations from agreed uptime and performance targets.</span></div><div><span style="font-size: 11px;">Coordinate with cloud engineering and support teams for escalations related to resource degradation, misconfiguration, or service disruption, following escalation procedures.</span></div><div><span style="font-size: 11px;">Maintain accurate service records, operational logs, and delivery documentation in compliance with client and organizational standards.</span></div><div><span style="font-size: 11px;">Perform periodic reviews of cloud configuration baselines, access policies, and resource tagging to confirm alignment with established governance standards.</span></div><div><span style="font-size: 11px;">•&nbsp; &nbsp; &nbsp; &nbsp; Operations Management</span></div><div><span style="font-size: 11px;">Monitor cloud dashboards, alerting tools, and health indicators across managed environments; respond to alerts within defined response windows.</span></div><div><span style="font-size: 11px;">Support cloud cost governance by conducting utilization reviews, preparing right-sizing recommendations, tracking reserved instance coverage, and responding to budget alerts.</span></div><div><span style="font-size: 11px;">Coordinate and execute routine operational tasks including patch management, backup validation, snapshot schedules, and certificate renewals for cloud-hosted workloads.</span></div><div><span style="font-size: 11px;">Identify and escalate performance degradation, cost anomalies, or capacity concerns to the Service Delivery Lead with relevant supporting data.</span></div><div><span style="font-size: 11px;">Support cloud security posture activities by reviewing compliance scores in Defender for Cloud and AWS Security Hub and actioning assigned remediation items within scope.</span></div><div><span style="font-size: 11px;">•&nbsp; &nbsp; &nbsp; &nbsp; Client Coordination</span></div><div><span style="font-size: 11px;">&nbsp;Act as a technical point of contact for assigned clients on day-to-day cloud service matters, ensuring timely and professional communication.</span></div><div><span style="font-size: 11px;">Participate in service review meetings, presenting cloud performance metrics, incident summaries, cost data, and operational updates in a clear and structured manner.</span></div><div><span style="font-size: 11px;">Conduct technical discussions and assessments with clients to understand their cloud environment requirements and ensure delivery activities remain aligned to business needs.</span></div><div><br></div><div><span style="font-size: 11px;"><b>Requirements</b></span></div><div><span style="font-size: 11px;"><b>Qualifications</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Education: Bachelor's degree in computer science, Information Technology, or a related field.</span></div><div><span style="font-size: 11px;">Experience: 8–10 years of experience in IT service delivery, with solid hands-on exposure to cloud operations across Microsoft Azure, AWS, and hybrid environments.</span></div><div><span style="font-size: 11px;">Proven day-to-day operational experience managing cloud environments in enterprise service delivery settings with exposure to operational governance.</span></div><div><span style="font-size: 11px;">Good working knowledge of Microsoft Active Directory, SSO/Federation, and Microsoft Entra ID (Azure AD) including configuration, administration, and operational support.</span></div><div><span style="font-size: 11px;">Familiarity with Active Directory security practices including identity hardening, health checks, backup, and directory protection.</span></div><div><span style="font-size: 11px;">Practical experience supporting on-premises, hybrid, and cloud-integrated Microsoft infrastructure environments.</span></div><div><span style="font-size: 11px;">Working knowledge of Microsoft Exchange Server (2013–2019 and SE) including mail flow, Exchange Online, hybrid identity, client connectivity, and load balancing.</span></div><div><span style="font-size: 11px;">Good knowledge of Microsoft server technologies including ADFS, RMS, WSUS, WDS, Certificate Services, and IIS.</span></div><div><span style="font-size: 11px;">Good knowledge of virtualization platforms including Microsoft Hyper-V and VMware.</span></div><div><span style="font-size: 11px;">Familiarity with SQL Server administration and Azure SQL Managed Instance in operational and support contexts.</span></div><div><span style="font-size: 11px;">Solid understanding of client/server architecture, core networking, and Internet technology fundamentals.</span></div><div><span style="font-size: 11px;">Good working knowledge of Azure architecture best practices based on the Azure Well-Architected Framework pillars.</span></div><div><span style="font-size: 11px;">Practical experience with cloud service models including SaaS, IaaS, and PaaS in managed service or enterprise delivery contexts.</span></div><div><span style="font-size: 11px;">Familiarity with migration and modernization scenarios across on-premises, hybrid, and cloud environments.</span></div><div><span style="font-size: 11px;">&nbsp;Hands-on experience with backup and recovery solutions including Veeam, Commvault, and Azure Backup.</span></div><div><span style="font-size: 11px;">Working experience with Azure Site Recovery (ASR) including replication tasks, failover support, and DR validation activities.</span></div><div><span style="font-size: 11px;">Practical experience with Microsoft Defender for Cloud including security monitoring, compliance review, and basic posture management tasks.</span></div>

A Linux & Dev Ops Engineer is responsible for managing Linux-based infrastructure, automating system administration tasks, and building reliable deployment pipelines to support software development and operations. The role focuses on maintaining secure, scalable, and highly available environments while improving operational efficiency through automation and Dev Ops best practices. Key Responsibilities:Install, configure, and maintain Linux servers (Ubuntu, Cent OS, RHEL). Monitor system performance, availability, and security. Manage users, permissions, storage, and networking. Automate routine administration tasks using Bash or Python scripting. Configure and maintain web servers such as Nginx and Apache. Implement and manage CI/CD pipelines using Jenkins, Git Hub Actions, or Git Lab CI. Build, deploy, and manage containerized applications using Docker. Orchestrate containerized workloads using Kubernetes. Provision and manage infrastructure using Infrastructure as Code (Terraform or Ansible). Deploy and manage cloud infrastructure on AWS, Azure, or Google Cloud Platform. Configure monitoring and logging solutions such as Prometheus, Grafana, and ELK Stack. Troubleshoot infrastructure, deployment, and application issues. Implement backup, disaster recovery, and security best practices. Collaborate with development and operations teams to ensure reliable software delivery. Required Skills:Strong knowledge of Linux administration. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, HTTP, SSH). Experience with Git and version control. Hands-on experience with Docker and Kubernetes. Knowledge of CI/CD tools. Experience with C Panel & CWPExperience with cloud platforms (AWS, Azure, or GCP). Scripting experience (Bash and/or Python). Familiarity with Infrastructure as Code tools (Terraform, Ansible). Strong troubleshooting and problem-solving skills. Preferred Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications such as RHCSA, RHCE, AWS Certified, Kubernetes (CKA), or Terraform Associate are a plus.

Role Overview<br><br>Petro App is seeking a hands-on CRM Solutions Architect / Implementation Specialist to design, build, and continuously improve our CRM environment.<br><br>You will own the CRM lifecycle - from business-process discovery and solution design through configuration, automation, integration, reporting, user adoption, and ongoing optimization. You will work closely with Sales, Operations, Customer Support, Marketing, Finance, and Technology to translate business requirements into simple, scalable CRM solutions.<br><br>This is not solely an administration role. We need someone who can understand how the business operates, challenge inefficient processes, design the right solution, and implement it.<br><br>Key Responsibilities<br><br>Own the architecture, configuration, administration, and continuous improvement of Petro App's CRMUnderstand business requirements and translate them into practical, scalable CRM solutions Design and maintain data models, modules, fields, page layouts, pipelines, stages, validation rules, permissions, and role hierarchies Build workflows, approval processes, assignment rules, alerts, scheduled actions, and guided business processes Automate lead capture, qualification, assignment, follow-up, conversion, onboarding, and customer-lifecycle activities Configure dashboards, reports, forecasts, and management views that provide reliable operational insights Integrate the CRM with Petro App's internal systems and third-party applications using APIs, webhooks, middleware, and integration platforms Develop custom functions or extensions when standard platform capabilities do not meet business requirements Manage data imports, migrations, mapping, cleansing, deduplication, and ongoing data-quality controls Establish CRM governance covering data ownership, naming conventions, required fields, access controls, documentation, and change management Diagnose system issues and coordinate with platform support teams or external vendors when necessary Document the CRM architecture, configurations, workflows, integrations, and operating procedures Train users and create clear onboarding and reference materials Monitor user adoption and work with department leaders to improve CRM usage and process compliance Assess new CRM features and related business applications based on their value to Petro App Support future platform evaluations, upgrades, or migrations as business requirements evolve<br><br>Requirements<br><br>At least 4 years of hands-on experience implementing, customizing, or administering a major CRM platform Experience delivering a CRM implementation or significant redesign from requirements gathering through launch Strong understanding of sales pipelines, lead management, customer onboarding, account management, and customer-support processes Experience configuring workflows, custom objects or modules, reports, dashboards, roles, profiles, and permissions Experience integrating CRM platforms with external systems through APIs, webhooks, middleware, or integration platforms Experience with data migration, cleansing, deduplication, and validation Ability to translate business needs into scalable technical and process designs Strong analytical, troubleshooting, documentation, and stakeholder-management skills Clear written and verbal communication skills Ability to take ownership and work independently across technical and non-technical teams<br><br>Nice to have<br><br>Hands-on experience with Zoho CRM or Zoho One Zoho CRM certification or relevant Zoho implementation credentials Experience with Deluge scripting and applications such as Zoho Analytics, Desk, Campaigns, Books, Forms, Creator, or Flow Experience with Hub Spot, Salesforce, Microsoft Dynamics, or other major CRM platforms Experience working with mobile applications, marketplaces, logistics, automotive services, fuel technology, or other transaction-based businesses Familiarity with SQL, business-intelligence tools, identity management, and data-security practices Experience driving CRM adoption across multiple departments<br><br>Ideal candidate<br><br>You combine business-process thinking with hands-on technical ability. You are comfortable speaking with business leaders, mapping an unclear process, proposing a better design, and then building it yourself.<br><br>You favor straightforward, maintainable solutions over unnecessary complexity. You care about data quality, user experience, documentation, security, and measurable business outcomes.<br><br>Benefits<br><br>You will own and shape the security function in a high-impact, hands-on lead role You'll work at the intersection of security, reliability, and platform engineering, directly influencing how Petro App scales Opportunity to work with a modern tech stack and a team that values pragmatism, automation, and continuous improvement A culture that cares about doing the right thing for customers and partners, with leadership support for investing in security and reliability

<p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world. For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><p>Context EET Green Line Section 3</p><p>Missions/Main Duties</p><ul><li>Supervise and manage QA/QC Engineers, set team schedules, and oversee daily inspection activities.</li><li>Review and comment on contractor submissions (shop drawings, material submittmits, method statements) with focus on MEP systems.</li><li>Ensure attendance at inspections as per ITP and coordinate closely with contractor QA/QC staff.</li><li>Conduct surveillance of construction activities, ensuring compliance with health, safety, environmental, and quality standards.</li><li>Prepare daily reports, maintain diaries, and issue Site Discussion Records (SDR) to track quality issues.</li><li>Monitor NCRs and surveillance findings, follow up on close-out evidence, and discuss progress in workshops.</li><li>Oversee project safety programs, ensuring contractor adherence to approved safety plans and contractual requirements.</li><li>Witness inspections, laboratory sampling, and testing, maintaining photographic and written records.</li><li>Identify deficiencies, unsafe practices, and non-compliant work, reporting to project management.</li><li>Review and approve MEP shop drawings (HVAC, electrical, plumbing, fire-fighting systems).</li><li>Supervise installation, testing, and commissioning of MEP systems, ensuring compliance with specifications and international standards.</li><li>Verify materials and equipment for MEP works against project requirements and codes.</li><li>Approve O&amp;M manuals and ensure integration of MEP systems with civil and architectural works.</li><li>Enforce safety protocols specific to MEP works (high voltage, pressurized systems, gas installations).</li></ul><p>Profile/Skills</p><ul><li>Experience on industry relevant projects for position, preferably with successive responsibility on large projects transportation or infrastructure projects.</li><li>Bachelor s degree in Mechanical, Electrical, or Civil Engineering.</li><li>Minimum of 15 years experience in QA/QC roles within MEP construction projects.</li><li>Strong expertise in technical documentation review and quality control procedures.</li><li>Proven leadership and supervisory skills.</li><li>Excellent command of English (written and spoken).</li></ul><p>Systra is an equal opportunities company; this position is open to all applicants.</p><p>Workplace Type ..</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience on industry relevant projects for position, preferably with successive responsibility on large projects transportation or infrastructure projects.</li><li>Bachelor s degree in Mechanical, Electrical, or Civil Engineering.</li><li>Minimum of 15 years experience in QA/QC roles within MEP construction projects.</li><li>Strong expertise in technical documentation review and quality control procedures.</li><li>Proven leadership and supervisory skills.</li><li>Excellent command of English (written and spoken).</li></ul>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li> <li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li> <li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li> <li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li> <li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li> <li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li> <li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li> <li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li> <li>Ensure staff attendance and document any late or absent employees</li> <li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li> <li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li> <li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li> <li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li> <li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li> <li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li> <li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li> <li>Provide performance feedback and handle disciplinary matters according to hotel standards</li> <li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li> <li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li> <li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li> <li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li> <li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li> <li>Assist guests with reports of lost or stolen articles following hotel policy</li> <li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li> <li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li> <li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li> <li>Review credit check reports and follow up on accounts beyond approved credit limits</li> <li>Coordinate delivery of in-room amenities to ensure timely service</li> <li>Review late checkout requests and communicate approvals to Housekeeping</li> <li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li> <li>Complete nightly rate checks and maintain awareness of discrepant rooms</li> <li>Conduct monthly departmental meetings and attend designated organizational meetings</li> <li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li> <li>Conduct performance reviews in a timely manner</li> <li>Foster a cooperative working climate that maximizes productivity and colleague morale</li> <li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li> <li>Document pertinent information in department logs and complete all closing duties</li> <li>Perform additional duties as assigned by management</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree, preferably in hospitality management or related field</li> <li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li> <li>Certification in an alcohol awareness program (TABC)</li> <li>Food handling certification</li> <li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li> <li>Fluency in English, both verbal and written</li> <li>Proficiency in basic arithmetic and financial calculations</li> <li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li> <li>Demonstrated ability to suggestively sell services and amenities</li> <li>Strong guest relations training background and experience</li> <li>Exceptional leadership and team management skills</li> <li>Advanced problem-solving and conflict resolution abilities</li> <li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational and time management abilities</li> <li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li> <li>Demonstrated crisis management and decision-making capabilities under pressure</li> <li>Cultural awareness and sensitivity in a diverse, international environment</li> <li>Meticulous attention to detail in documentation and record-keeping</li> <li>Ability to train, mentor, and develop team members effectively</li> <li>Strong analytical skills with the ability to interpret data and trends</li> <li>Resilience and adaptability in a fast-paced hospitality environment</li> </ul></p><p></p>

Company Description Nutravia develops, manufactures, and supplies safe and effective medications for a wide range of medical conditions. The company follows strict quality control measures and established standards for potency, purity, stability, and safety to meet all regulatory requirements. Nutravia ensures its products reach healthcare providers, pharmacies, hospitals, and patients through efficient supply chains and compliant storage, transportation, and distribution processes. The organization also conducts post-market surveillance to monitor product safety and effectiveness and maintains ongoing compliance with regulatory authorities. Nutravia offers team members the opportunity to contribute to high-impact work that supports better health outcomes. Role Description The Medical Sales Representative is a full-time, remote role responsible for promoting Nutravia’s pharmaceutical products to healthcare professionals, including physicians, pharmacists, and other key decision-makers. Day-to-day tasks include conducting virtual and occasional in-person sales calls, delivering product presentations, and providing accurate, up-to-date information on indications, benefits, and safety profiles. The role involves building and maintaining strong relationships with healthcare providers, responding to inquiries, and ensuring a high standard of customer service. The representative will monitor market trends, gather customer feedback, and collaborate with internal teams to support sales strategies and meet or exceed sales targets. Additional responsibilities include maintaining detailed records in CRM systems, complying with regulatory and ethical guidelines, and participating in training to stay informed about product developments and industry regulations. Qualifications Strong Medical Sales skills, including prospecting, product detailing, and closing, with a track record of meeting sales targets. Excellent Communication and Customer Service skills, with the ability to explain complex information clearly and build long-term professional relationships. Foundational knowledge of Medicine and Pharmacy to understand therapeutic areas, product mechanisms, and clinical terminology. Bachelor’s degree in life sciences, pharmacy, business, or a related field, or equivalent relevant experience. Ability to work independently in a remote environment, manage time effectively, and prioritize multiple accounts and tasks. Comfort with digital tools and CRM systems, and proficiency in virtual meeting platforms for remote presentations. Understanding of pharmaceutical compliance, ethical sales practices, and relevant industry regulations. Previous experience in medical or pharmaceutical sales is highly beneficial; experience collaborating with cross-functional teams is a plus.

Company Description Nutravia is dedicated to developing, manufacturing, and supplying safe and effective medications for a wide range of medical conditions. The company operates under strict quality control measures, ensuring potency, purity, stability, and safety in full alignment with regulatory standards. Nutravia maintains efficient supply chains to deliver products to healthcare providers, pharmacies, hospitals, and patients while following guidelines for storage, transportation, and distribution. The organization also conducts ongoing post-market surveillance to monitor product safety and effectiveness and to maintain full regulatory compliance. Team members contribute to a mission-focused environment centered on patient well-being and reliable access to high-quality pharmaceutical products. Role Description The Medical Sales Representative is a full-time hybrid role based in New Cairo, with a combination of on-site field work and some work-from-home flexibility. In this role, the individual will build and maintain relationships with healthcare professionals, including physicians, pharmacists, and hospital staff, to promote Nutravia’s medications and product portfolio. Day-to-day responsibilities include scheduling and conducting sales visits, delivering product presentations, providing clinical and product information, and addressing customer inquiries. The representative will monitor territory performance, follow up on leads, manage accounts, and support product launches and marketing initiatives. The role also involves maintaining accurate records in the CRM system, staying current on therapeutic areas and competitor products, and adhering to all regulatory, ethical, and company compliance standards. Qualifications Strong expertise in Medical Sales, including territory management, account development, and consultative selling. Excellent Communication and Customer Service skills, with the ability to present complex information clearly and build long-term professional relationships. Foundational knowledge in Medicine and Pharmacy to discuss products confidently with healthcare professionals. Bachelor’s degree in Pharmacy, Medicine, Life Sciences, or a related field (or equivalent relevant experience). Proven experience in pharmaceutical or medical device sales is highly preferred. Ability to work independently in a hybrid setup, manage time effectively, and prioritize multiple accounts and tasks. Strong analytical and reporting skills, including comfort with CRM tools and basic sales metrics. Valid driver’s license and willingness to travel regularly within the New Cairo territory and surrounding areas as needed.