School agent Jobs

Alorica Egypt is Hiring | French Quality Associate <br>Are you passionate about quality, performance improvement, and customer experience? Join Alorica Egypt as a French Quality Associate and become part of a leading multinational company with strong career growth opportunities.<br>Job Title: French & English Quality Associate Company: Alorica Egypt Location: Sheikh Zayed City Employment Type: Full-time (On-site)<br><br>Key Responsibilities:Monitor and evaluate customer interactions to ensure quality standards are met Provide constructive feedback and coaching opportunities to agents Identify performance gaps and support continuous improvement plans Prepare quality reports and track team performance trends Ensure compliance with company and client policies<br>Requirements:Fluency in French and English (B2/C1) Previous experience in Quality Assurance within BPO/Call Center is preferred Strong communication and analytical skills Attention to detail and problem-solving abilities Flexibility with rotational shifts<br>What We Offer:Competitive salary package Clear career growth opportunities Medical & Social Insurance Transportation provided Paid training & ongoing development<br>Interested? Apply now

Teleperformance Egypt is expanding! We are looking for Technical Support Agents to join our elite international Telecom account based in New Cairo. If you have strong English skills and a passion for solving problems, we want you on our team!<br>Requirements• English Level: Strong communication skills (B2–C1 level).• Education: We are inclusive! Open to Graduates, Undergraduates, Gap Year students, and Dropouts.• Skills: Customer-focused, patient, and equipped with good problem-solving skills.• Availability: Willingness to work rotational shifts (Night shift).<br>What We Offer (The Benefits)• Salary: 19,500 EGP (NET).• Transportation: Provided.• Professional Development: Paid training included (no prior technical or telecom experience required).• Security: Social and Medical insurance.• Growth: Real opportunities for career advancement within a global organization.• Work Culture: A vibrant, multinational environment with many additional benefits.<br>Location: New Cairo<br>How to Apply Ready to start? Contact us today for more details or to schedule your interview:???? Whats App: +20 108 002 1480

Company Description Techno Converting Services Co. is a leading company in the Middle East with over 25 years of experience in the field of Flexible Packaging Supplies. The company caters to the needs of customers in flexographic and rotogravure printing, film production, and the packaging industry. Recently, Techno Converting Services has expanded to serve the plastic industry, including recycling lines and shredders. With a team of approximately 55 skilled professionals and a robust network of regional agents, the company is committed to providing comprehensive solutions to its clients.<br>Qualifications Strong sales, communication, negotiation , and interpersonal skills Proficiency in market research, lead generation, and client relationship management Ability to understand technical specifications related to flexographic and corrugated machinery-( machinery sales rep). Experience in the flexible packaging, printing, or related industries from 2-10 years Bachelor's degree in engineering or related field Very good English, written and verbalvalid driving license

Alorica Egypt is Hiring | Quality Assurance Specialist<br>Are you passionate about quality, performance improvement, and customer experience?<br>Join Alorica Egypt as a Quality Assurance Specialist and become part of a leading multinational company with strong career growth opportunities.<br>Job Details:Job Title: English Quality Assurance Specialist Company Name: Alorica Egypt. Location: Sheikh Zayed City Job Type: Full-Time (On-Site)<br><br>Key Responsibilities:<br>Monitor and evaluate customer interactions to ensure quality standards are met Provide constructive feedback and coaching opportunities to agents Identify performance gaps and support continuous improvement plans Prepare quality reports and track team performance trends Ensure compliance with company and client policies<br><br>Requirements:<br>Fluency in English (B2/C1) Previous experience in Quality Assurance within BPO/Call Center. Strong communication and analytical skills Attention to detail and problem-solving abilities Flexibility with rotational shifts<br>What We Offer:<br>Competitive salary package Clear career growth opportunities Medical & Social Insurance Transportation provided Paid training & ongoing development<br>Think you're the right fit? Apply today!

Teleperformance Egypt is expanding! We are looking for Technical Support Agents to join our elite international Telecom account based in New Cairo. If you have strong English skills and a passion for solving problems, we want you on our team!<br>Requirements• English Level: Strong communication skills (B2–C1 level).• Education: We are inclusive! Open to Graduates, Undergraduates, Gap Year students, and Dropouts.• Skills: Customer-focused, patient, and equipped with good problem-solving skills.• Availability: Willingness to work rotational shifts (Night shift).<br>What We Offer (The Benefits)• Salary: 19,500 EGP (NET).• Transportation: Provided.• Professional Development: Paid training included (no prior technical or telecom experience required).• Security: Social and Medical insurance.• Growth: Real opportunities for career advancement within a global organization.• Work Culture: A vibrant, multinational environment with many additional benefits.<br>Location: New Cairo<br>How to Apply Ready to start? Contact us today for more details or to schedule your interview:???? Whats App: +20 108 002 1480

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your expertise and join the dynamic team of a<span>leading industry provider of electronic component data and parts management software in the electronics industry. They have been the go-to partner for thousands of electronic engineers, supply chain leaders, and procurement experts across Fortune 500 companies.</span></p><br><p><strong>As Technical Lead ML &amp;amp; AI,</strong>you will lead the implementation of advanced AI systems throughout the complete machine learning lifecycle, including data preparation, model development, experimentation, deployment, monitoring, and continuous optimization. Your expertise will span machine learning, deep learning, neural networks, generative AI, intelligent automation, and large language models.</p><br><strong>Key Accountabilities</strong><ul><li><ul><li>Lead the technical implementation of AI and machine learning initiatives aligned with the organization's AI strategy and roadmap.</li><li>Translate product and AI leadership vision into scalable technical solutions.</li><li>Drive engineering best practices, code quality, documentation, and software design across AI projects.</li><li>Collaborate with AI leadership, product managers, software engineers, and data engineers to successfully deliver AI-powered products.</li><li>Design, develop, and optimize machine learning, deep learning, and neural network models for real-world business applications.</li><li>Build predictive models, recommendation systems, forecasting models, anomaly detection solutions, classification systems, and intelligent automation workflows.</li><li>Fine-tune transformer models and other deep learning architectures using modern training techniques.</li><li>Develop applications leveraging Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, semantic search, embeddings, and prompt engineering.</li><li>Build intelligent workflows integrating LLMs with enterprise systems, vector databases, and external tools.</li><li>Evaluate new AI technologies and recommend practical adoption opportunities.</li><li>Deploy and maintain AI models in production environments.</li><li>Ensure AI systems are reliable, secure, efficient, and maintainable.</li><li>Mentor AI engineers and junior machine learning engineers through technical guidance, code reviews, and knowledge sharing.</li><li>Promote engineering excellence, continuous learning, and adoption of modern AI development practices.</li><li>Support technical interviews and onboarding of new team members.</li><li>Stay current with emerging developments in artificial intelligence, machine learning, deep learning, and generative AI.</li></ul></li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We are looking for:</strong></p><br><ul><li><strong>6+ years of experience developing and deploying production</strong> AI and machine learning solutions.</li><li>Demonstrated experience leading the technical implementation of AI/ML projects.</li><li>Deep hands-on experience developing and implementing machine learning solutions.</li><li>Recent experience, within the last 2 years, taking at least one machine learning project from development through production deployment.</li><li>Experience supervising, reviewing, or providing technical guidance on the work and code of colleagues, junior engineers, or other technical team members.</li><li>Strong proficiency in Python and data science libraries including NumPy, pandas, scikit-learn, and related tools.</li><li>Strong understanding of statistics, machine learning algorithms, feature engineering, and model evaluation.</li><li>Strong knowledge of neural networks, transformer architectures, and modern deep learning techniques.</li><li>Experience building applications using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, and prompt engineering.</li><li>Experience with NLP, document intelligence, semantic search, embeddings, information extraction, and named entity recognition.</li></ul><p><strong>Preferred Qualifications</strong></p><br><ul><li>Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related field is preferred.</li><li>Experience deploying AI services using cloud platforms and modern software engineering practices.</li><li>Familiarity with vector databases, search technologies, and MLOps practices.</li></ul> </div>

Connectalents, a leading Recruitment & HRO company in MENA, is currently hiring a Accounting Manager for a leading Cairo-based logistics, supply chain, and international trading company.<br>Job Role:<br>Manage full-cycle accounting for trading and import operations Record and reconcile import-related transactions (customs duties, freight, insurance, clearing charges, etc. Monitor inventory accounting, valuation, and cost of goods sold Prepare monthly, quarterly, and annual financial statement. Ensure compliance with local tax laws, VAT, customs, and regulatory requirement Handle bank reconciliations, supplier accounts, and foreign currency transaction Coordinate with customs agents, banks, auditors, and tax consultant Support budgeting, forecasting, and cash flow management Review and improve internal controls and accounting processes Supervise junior accounting staff<br>What Are We Looking For<br>Bachelor's Degree in Finance, Accounting, or a related fiel6 years of accounting experience Solid understanding of costing. Proficiency in Microsoft Office Very good English (written and spoke Strong analytical and problem solving skill<br>High attention to detail and ability to meet deadline<br>How to Apply<br>Please send your CV to "Nour.h@connectalents.com"

???? We’re Hiring | Pricing Executive – Freight Forwarding<br>We’re looking for a motivated Pricing Executive to join our team.<br>???? Location: Nasr City, Cairo???? Working Hours: 9:00 AM – 5:00 PM (8 hours)<br>Requirements:<br>* Experience in Freight Forwarding pricing is preferred.* Good command of English (written & spoken).* Very good knowledge of Microsoft Excel.* Strong analytical and organizational skills.* Ability to communicate with carriers, agents, and overseas partners.<br>We Offer:<br>* Competitive Salary (based on experience).* Professional work environment.* Career growth opportunities.<br>???? Send your CV to: info@hermesexpress.netSubject: Pricing Executive————————————————-<br>???? We’re Hiring | Sales Executive – Freight Forwarding<br>Join our growing team!<br>???? Location: Nasr City, Cairo???? Working Hours: 9:00 AM – 5:00 PM (8 hours)<br>Requirements:<br>* Experience in Freight Forwarding is preferred.* Good command of English (written & spoken).* Good knowledge of Microsoft Excel.* Strong communication and negotiation skills.* Ability to build and maintain client relationships.<br>We Offer:<br>* Salary: EGP 8,000 – 12,000 (based on experience).* Attractive Commission Scheme.* Professional work environment.* Growth and career development opportunities.<br>???? Send your CV to: info@hermesexpress.netSubject: Sales Executive

Teacher lower secondary- year 7<br><br>or national preparatory stage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE</b></p><br><br><p>The Customer Service Supervisor is responsible for overseeing station-level customer service and ticketing operations in alignment with the Customer Service Manager and Customer Service Lead. The role ensures consistent, compliant, and customer-focused delivery of frontline services while supporting revenue generation, operational discipline, cash control standards, and a safe, positive passenger experience.</p><br><br><p>This position supervises daily counter and passenger service activities, enforces operational procedures, safeguards cash integrity, and monitors KPIs to ensure effective station operations.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES</b></p><br><br><p><b>Team Leadership &amp; Supervision</b></p><br><br><p>•Lead, supervise, and motivate a team of Sr Customer Service Agents and Customer Service Agents.</p><br><br><p>•Allocate staff effectively to operational positions (Ticket Office, TVM, gates) to maintain smooth station operations.</p><br><br><p>•Monitor staff performance, provide feedback, and implement corrective measures as needed.</p><br><br><p>•Mentor and support new hires to ensure knowledge transfer and consistent service delivery.</p><br><br><p>•Conduct team briefings and shift handovers to communicate priorities, operational updates, and performance expectations.</p><br><br><p>•Monitor resolution of complex or escalated customer complaints, intervening as necessary and providing feedback to the Customer Service Lead.</p><br><br><p>•Ensure People of Determination (POD) and vulnerable passengers receive appropriate assistance.</p><br><br><p>•Monitor daily, weekly, and monthly KPIs for assigned customer service teams.</p><br><br><p>•Escalate persistent underperformance to the Customer Service Lead.</p><br><br><p><b>Sales Operations &amp; Revenue Assurance</b></p><br><br><p>•Monitor cash handling and fines procedures; ensure compliance with company policies.</p><br><br><p>•Review and verify custody and revenue across all stations in the designated zone.</p><br><br><p>•Ensure daily cash deliveries are completed on time, with accurate documentation.</p><br><br><p>•Support digital cash handling initiatives (POS machines) to reduce cash risks and avoid coin shortages; coordinate with the Customer Service Lead in case of emergency shortages.</p><br><br><p>•Coordinate with the revenue team to ensure availability of tickets, coins, cards, and receipts.</p><br><br><p>•Ensure proper cash management at all sales points, including float management, secure storage, reconciliation, and variance reporting.</p><br><br><p>•Monitor the operation of ticketing, subscription management, and end-of-shift cash reconciliations.</p><br><br><p><b>Ticket Vending Machine (TVM) Operations &amp; Support</b></p><br><br><p>•Supervise Sr Customer Service Agents in assisting passengers with TVM usage to minimize queues.</p><br><br><p>•Ensure initial and end-of-shift TVM checks are conducted to maintain operational readiness.</p><br><br><p>•Oversee basic troubleshooting, including ticket/card shortages, ticket roll replacement, clearing jams, and approved system resets.</p><br><br><p>•Monitor recurring TVM failures or technical issues and escalate critical matters to station management or technical teams.</p><br><br><p>•Ensure compliance with TVM cash collection and reconciliation procedures; verify documentation of issues and interventions.</p><br><br><p>•Communicate operational updates regarding TVM downtime or reduced functionality to management and guide agents on passenger communication.</p><br><br><p>•Train and mentor agents in proper TVM operation, troubleshooting, and customer guidance.</p><br><br><p>•Take responsibility for escalated TVM issues unresolved by agents.</p><br><br><p><b>Queue &amp; Crowd Management</b></p><br><br><p>•Supervise staff in organizing customer queues during peak hours, high-traffic periods, and special events.</p><br><br><p>•Monitor passenger flow at ticket offices, gates, concourses, and access points to ensure safe and orderly movement.</p><br><br><p>•Identify and intervene in situations that could lead to congestion, delays, or safety risks.</p><br><br><p>•Act as the point of escalation for crowd-related challenges.</p><br><br><p>•Ensure agents communicate queue procedures, waiting times, and service updates effectively.</p><br><br><p>•Provide coaching and training to agents on queue management, crowd control, and passenger communication best practices.</p><br><br><p><b>Administrative &amp; Record-Keeping</b></p><br><br><p>•Supervise Sr Customer Service Agents in processing customer requests, applications, and service forms accurately and efficiently.</p><br><br><p>•Oversee maintenance of logs for customer interactions, transactions, complaints, and service issues.</p><br><br><p>•Review and approve operational updates, pass-on notes, and shift reports to ensure smooth handovers.</p><br><br><p>•Conduct periodic audits of administrative records to verify accuracy and adherence to company policies.</p><br><br><p>•Ensure compliance with attendance policies, uniform standards, and professional appearance.</p><br><br><p>•Identify opportunities for improving administrative processes to enhance efficiency and service quality.</p><br><br><p><b>Internal Coordination &amp; Operational Support</b></p><br><br><p>•Supervise staff in supporting the Station Master Office for non-safety-critical administrative tasks.</p><br><br><p>•Ensure proper recording and communication of shift instructions for smooth handovers.</p><br><br><p>•Ensure timely reporting of operational deficiencies, emergencies, or incidents through the proper chain of command.</p><br><br><p>•Verify fingerprint attendance records against actual attendance.</p><br><br><p>•Provide coaching on operational procedures, record-keeping, and internal coordination protocols.</p><br><br><p><b>Passenger Experience &amp; Customer Relations</b></p><br><br><p>•Investigate and resolve mid-to-high-level customer complaints professionally and promptly.</p><br><br><p>•Support complex case handling and escalate critical issues to the Customer Service Manager as needed.</p><br><br><p>•Maintain accurate complaint records and follow-up actions.</p><br><br><p>•Support implementation of corrective action plans.</p><br><br><p>•Ensure staff consistently apply RDMC’s customer service standards.</p><br><br><p>•Assist with onboarding and training of new customer service staff.</p><br><br><p>•Support coordination during service disruptions or special events.</p><br><br><p><b>Safety Responsibilites</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as</p><br><br><p>•required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in Business Administration, Commerce, Transport Management, or a related field.</p><br><br><p>•Additional certification in Customer Experience, Service Excellence, or Operations Management is preferred.</p><br><br><p>•Fluent in Arabic and English (written and spoken); knowledge of French is an advantage.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Strong understanding of customer service operations in high-volume transport environments (railway/metro preferred).</p><br><br><p>•Knowledge of ticketing systems, cash-handling procedures, and fraud-prevention practices.</p><br><br><p>•Familiarity with KPI management, performance dashboards, and data-driven decision-making.</p><br><br><p>•Solid knowledge of coaching methodologies, competency frameworks, and adult-learning principles.</p><br><br><p>•Understanding of passenger-flow management and station operational dynamics.</p><br><br><p>•Awareness of safety standards and regulatory requirements related to frontline operations.</p><br><br><p>•Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of CRM or ticketing platforms is a plus.</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•5–7 years of progressively responsible experience in customer service or transport operations.</p><br><br><p>•Minimum 2–3 years of supervisory or managerial experience leading frontline teams.</p><br><br><p>•Proven experience managing ticketing operations, cash-handling controls, and revenue-related compliance.</p><br><br><p>•Experience in staff evaluation, coaching, disciplinary processes, and performance improvement programs.</p><br><br><p><b>DESIRED BEHAVIORS</b></p><br><br><p>•Customer-Centric Mindset: Consistently prioritizes passenger needs and delivers a positive, professional customer experience across all interactions.</p><br><br><p>•Leadership &amp; Accountability: Demonstrates strong team leadership by motivating staff, providing constructive feedback, and taking responsibility for team performance and operational outcomes.</p><br><br><p>•Integrity &amp; Compliance: Upholds company policies, procedures, and ethical standards, ensuring accurate reporting, cash handling, and adherence to safety regulations.</p><br><br><p>•Problem-Solving &amp; Decision-Making: Proactively identifies operational issues, evaluates options, and implements timely, effective solutions, particularly in high-pressure or escalated situations.</p><br><br><p>•Collaboration &amp; Communication: Effectively communicates with team members, peers, and management; fosters cooperation across departments and ensures smooth internal coordination.</p><br><br><p>•Continuous Improvement: Actively seeks opportunities to optimize processes, enhance service delivery, and implement best practices.</p><br><br><p>•Adaptability &amp; Resilience: Maintains composure, focus, and effectiveness in dynamic, high-volume, and potentially disruptive operational environments.</p><br><br><p>•Safety &amp; Risk Awareness: Models and enforces safety, security, and environmental standards, encouraging a proactive safety culture among the team.</p><br><br><br> </div>

Company Description RANK is a leading consultancy specializing in providing a wide range of services tailored to the Egyptian market, with a strong focus on real estate consultancy. Based in New Cairo, the company boasts extensive industry experience and a proven track record of building trusted relationships with satisfied customers. RANK offers unique and valuable projects in various locations, including the North Coast, New Capital City, New Alamein City, Sokhna, New Cairo, and October. RANK is recognized as a premier choice for investment opportunities that cater to the needs and aspirations of individuals and families.<br> Role Description This is a full-time on-site position for a Senior Property Consultant based in New Cairo. The Senior Property Consultant will engage in daily client interactions, providing expert real estate advice and assisting clients in buying, selling, or leasing properties. Key responsibilities include creating and maintaining strong client relationships, conducting property market analysis, presenting tailored real estate solutions, and meeting sales targets. The role also involves ensuring a seamless, high-quality customer experience with proper communication and service standards.<br> Qualifications Strong unique personality and problem solving skills Expertise in Consulting and Real Estate across different property markets Strong Communication and Customer Service skills Proven proficiency in Sales, including achieving and exceeding targets Detail-oriented and ability to manage multiple client portfolios effectively Bachelor's degree in Business, Real Estate, or a related field is preferred Prior experience in the real estate sector is highly advantageous<br>Interested candidates can apply by sending their CV on Email: info@rank-eg.comOrWhatsapp: 01110562996

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Logistics Officer<br><br>Job Scope <br></span><p>The Logistics Officer is accountable for overseeing the inbound operations and inventory management. S/He maintains communication with carriers, suppliers, warehouses, custom brokers and others involved in the shipping and delivery of goods.</p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Manage outbound activities for customer orders</li> <li>Manage outbound shipments, follow up with clearing and forwarding agents and monitor the turnaround time (TAT)</li> <li>Process and document letter of credit (LC) for shipments</li> <li>Coordinate and arrange transportation of shipments to destination</li> <li>Track shipments and update customers on a timely basis</li> <li>Cooperate with the sales and warehouse teams for smooth execution of shipments</li> <li>Coordinate with clearing agents and customs to maximize efficiency in terms of time and quality</li> <li>Verify customs documentations for exports and transfer of ownership</li> <li>Manage the stock movement through the warehouse management system</li> <li>Perform monthly stock audits</li> <li>Coordinate with the CRM and credit teams for invoicing customer orders</li> <li>Prepare and maintain the warehouse petty cash</li> </ul><br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Business Administration or any other related field</p><br><br><br>Experience <br><ul> <li>At least three years of relevant experience in logistics, import operations, or supply chain coordination.</li> <li>Strong familiarity with Egyptian customs procedures and regulatory platforms, including Nafeza, GOEIC, NTRA, and other applicable authorities.</li> <li>Good understanding of international shipping processes, Incoterms, freight forwarding, and customs clearance procedures.</li> <li>Experience in stock control, Advance Shipping Notice (ASN) management, Goods Receipt Note (GRN) processing, inventory counts, and warehouse coordination.</li> <li>Proven ability to manage shipments from supplier dispatch through final delivery, while coordinating closely with freight forwarders, customs brokers, warehouses, and internal stakeholders.</li> </ul> <p>#LI-LM1</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span>As a Sea Freight Specialist at Aramex, you will serve as the primary point of contact for clients regarding sea freight inquiries. Your role is crucial in maintaining strong client relationships while delivering customized freight solutions to meet their specific needs. You will play a pivotal role in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities in the sea transportation sector.</span></p><br><br>Job Description <br><ul> <li><span>Responsible for the day-to-day operational tasks for Export sea RFQ and Running shipments.</span></li> <li><span>Ensuring&nbsp;that all customers ‘freight arrives on time and inform customers in time manner as well</span></li> <li><span>Liaising with overseas offices</span></li> <li><span>Handling communication with shipping line and Booking agents.</span></li> <li><span>Monitoring shipments and keeping clients updated on progress/any delays.</span></li> <li><span>Liaising with Agents &amp; shipping companies</span></li> <li><span>Liaising with clients/carriers on arranging collections</span></li> <li><span>Raising invoices to clients accurately and in a timely matter</span></li> </ul><br>Job Requirements - Experience and Education <br><ul> <li><span>Responsible for the day-to-day operational tasks for Export sea RFQ and Running shipments.</span></li> <li><span>Ensuring&nbsp;that all customers ‘freight arrives on time and inform customers in time manner as well</span></li> <li><span>Liaising with overseas offices</span></li> <li><span>Handling communication with shipping line and Booking agents.</span></li> <li><span>Monitoring shipments and keeping clients updated on progress/any delays.</span></li> <li><span>Liaising with Agents &amp; shipping companies</span></li> <li><span>Liaising with clients/carriers on arranging collections</span></li> <li><span>Raising invoices to clients accurately and in a timely matter</span></li> </ul> <br> <p><span>Work Location: Sheikh Zayed</span></p><br><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br>Team Collaboration<br>Adaptability<br>Customer Focus<br>Communication Skills<br>Attention To Details<br>Problem Solving<br>Time Management<br>Negotiation Skills<br>Analytical Thinking<br> </div>

About Invygo<br><br>Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations.<br><br>Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth understanding of our customers' mobility needs.<br><br>Our app enables customers to own or subscribe to a car on a monthly basis without any hassle. Customers can commit for a minimum of 1 month with our monthly plans or 36 months with our Subscribe to Own service.<br><br>invygo's car subscription service is different from renting or buying a car. We offer the best of both worlds. Unlike renting, we don't require our customers to make a large deposit upfront. They can also choose the exact car model and features they want through our app, a benefit that rental companies don't offer. Buying a car comes with high up-front and maintenance costs, long-term commitment, registration and insurance charges. With invygo's Subscribe to Own plans, our customers pay an all-inclusive fee monthly without the additional paperwork and cost.<br><br>At invygo, we empower our customers to access a car with no deposit or down payment, no long-term commitment, and the option to cancel their monthly subscription plans at any time through our seamless digital platform.<br><br>About The Role<br><br>This hybrid role is designed to support both our customers and the operations team during critical moments of their journey with Invygo. You will play a key role in managing daily interactions with car dealers and customers, ensuring operational efficiency, and building strong partnerships to meet and exceed assigned KPIs.<br><br>What You Will Do as an Operation Specialist:<br><br>Escalation Support<br><br>Act as Level 1/first-line escalation point for issues within assigned processes (uploads, service requests, bookings, force collection) Escalate unresolved issues to the Operations Manager when SLA timelines are at risk Log and track escalation notes daily until resolution<br><br>Process Execution & Support<br><br>Support the new car upload process: tracking SLA milestones, dealer documentation, pricing confirmation, and pre-delivery checks Monitor booking/handover performance: on-time delivery tracking, customer feedback logging, and flagging dealer service issues Assist with idle car de-fleet monitoring — report generation, tracking inactive vehicles, coordinating dealer communication Support force collection follow-ups — dealer/customer reminders, sheet updates and call/communication cadence Dealer &; Cross-Functional Coordination Communicate with dealers on routine issues (documentation delays, availability confirmations, scheduling) Coordinate with Partnership, Pricing, and Finance teams on assigned process items, escalating to the Operations Manager for cross-functional blockers<br><br>Team Support<br><br>Support team leads and frontline Ops staff in day-to-day task execution Help maintain adherence to documented SOPsAssist with onboarding new Ops team member Reporting Maintain and update process trackers (Metabase reports, Google Sheets) for uploads, bookings, de-fleet, and collections Prepare regular status updates for the Operations Manager<br><br>What We Want:<br><br>Bachelor's degree with experience in Customer Experience (CX) or the hospitality industry Proficiency in both English and Arabic, with strong verbal and written communication skills Excellent computer skills, including experience with Office, Google Suite, or other platforms Strong troubleshooting, multitasking, and organizational abilities The ability to structure your day effectively to meet targets<br><br>What We Like:<br><br>A passion for helping people and outstanding communication skills Comfort working in a startup environment with an understanding of startup methodologies (e.g., Agile, Sprint) High attention to detail and the ability to work at a fast pace A positive, can-do attitude, taking ownership of ongoing issues and going the extra mile to solve root causes A strong team player who enjoys working both independently and collaboratively

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.</span></p><br><br><br><p><b><span>Key Responsibilities:</span></b></p><br><br><ul><li><p>Configuration Strategy &amp; Planning:<span> * Develop and maintain the Configuration Management (CM) Plan by synthesizing inputs such as the Project Scope, Function Implementation Plan, Project Handbook, and Release Plan.</span></p><br><br></li><li><p>Ensure compliance with overarching standards, regulations, and internal policies&nbsp;</p><br><br></li><li><p>Software Baseline Control &amp; Release Management:<span> * Maintain and update the Software Configuration Item (CI) List for all project deliveries.</span></p><br><br></li><li><p>Assemble and verify software delivery packages, ensuring all mandatory components (A2L, HEX, Test Reports, SW Release Notes, Traceability Reports, and Bootloaders) are present and accurate.</p><br><br></li><li><p>Execute delivery baselining following internal Process Instructions.</p><br><br></li><li><p>Repository &amp; Version Control:<span> * Manage the Stage Repository for secure data archival and strict version control of software collections.</span></p><br><br></li><li><p>Implement and manage branching and baselining strategies using industry-standard version control systems.</p><br><br></li><li><p>Auditing &amp; Monitoring:<span> * Conduct Configuration Monitor and Audit Activities to verify strict adherence to the project release plan and configuration strategy.</span></p><br><br></li><li><p>Generate and present Configuration Audit Reports to stakeholders.</p><br><br></li><li><p>Change &amp; Issue Management:<span> * Evaluate inputs such as Defects and Change Requests (CRs) to maintain accurate configuration identification.</span></p><br><br></li><li><p>Monitor missing delivery items via issue-tracking tools and coordinate directly with Software Managers and cross-functional teams to drive resolution.</p><br><br></li></ul><br><p><b>Key Deliverables (Outputs):</b></p><br><br><ul><li><p><span>Configuration Management Plan</span></p><br><br></li><li><p><span>Configuration Item List and Status Report</span></p><br><br></li><li><p><span>Configuration Audit Report</span></p><br><br></li><li><p><span>Product Baseline</span></p><br><br></li><li><p><span>Traceability Report</span></p><br><br></li></ul><br><p><b>Key Interfaces &amp; Stakeholders:</b></p><br><br><ul><li>Global &amp; Regional Teams:<span> System CM teams in Erlangen, Cergy, and Shanghai.</span></li><li>Project Leadership:<span> Project Managers, Project Management Offices (PMOs), Technical Project Managers (TPMs), and L3 Managers.</span></li><li><p>R&amp;D Métiers:<span> Methods &amp; Tools Officers (M&amp;TOs) across Quality Management (QM), Mechanical Design (MD), Software (SW), Integration &amp; Application (I&amp;A), and Test Engineering &amp; Validation (TE&amp;V).</span></p><br><br></li><li><p>Cross-Functional:<span> Ongoing coordination with all other engineering and project disciplines.</span></p><br><br></li></ul><br><p><b>Required Tools &amp; Methodologies:</b></p><br><br>- Software &amp; Tools:<ul><li><p><span>Polarion (Task and issue management)</span></p><br><br></li><li><p><span>GIT &amp; Tortoise SVN (Version control)</span></p><br><br></li><li><p><span>Teamcenter / Target PLM (Product Lifecycle Management)</span></p><br><br></li><li><p><span>Stage Repository or equivalent archive tools.</span></p><br><br></li></ul><br>- Software &amp; Tools:<ul><li><p>Policies:<span> CM Policy (POL047), Traceability Policy (POL032), CM Process Instruction (PI0065).</span></p><br><br></li><li><p>Methods:<span> Branching, Baselining, Configuration Identification, Configuration Audits.</span></p><br><br></li><li><p>Templates:<span> Utilization of standard CM Plan and CI List templates, alongside Delivery Baselining Process Instructions.</span></p><br><br></li></ul><br><br><p><b><span>Candidate Profile</span></b>:</p><br><br><ul><li><p><b>Education:</b><span> B.Sc. or M.Sc. in Mechatronics, Electrical Engineering, Electronics Engineering, Mechanical Engineering, Applied Physics, Aerospace Engineering, or a related field.</span></p><br><br></li><li><p><b>Experience:</b><span> 0–3 years of experience in embedded software development (internships and academic projects count).</span></p><br><br></li><li><p><b>AI</b><span><b>:</b> Excellent </span>Generative AI<span> adoption, </span>Agentic AI<span> experience, and LLM fundamentals.&nbsp; </span>Machine Learning<span> is a plus</span></p><br><br></li></ul><ul><li><p><b>Required Skills &amp; Profile:</b><br>- Precision &amp; Accuracy: High attention to detail in document versioning, baseline assembly, and change logging.</p><br><br><p>- Process-Oriented: Deep understanding of software lifecycles, configuration identification, and release management.</p><br><br><p>- Collaboration: Strong communication skills to effectively track issues and align a diverse, global set of stakeholders.</p><br><br></li></ul><ul><li><p><b>Programming:</b><span> Strong proficiency in any programming language.</span></p><br><br></li><li><p><b>Microcontrollers <span>(is a plus)</span>:</b><span> Deep understanding of microcontroller architecture (memory map, registers, interrupts, timers).</span></p><br><br></li><li><p><b>Embedded Fundamentals <span>(is a plus)</span>:</b><span> Knowledge of RTOS concepts, Low-level Software, and Hardware Abstraction Layers (HAL).</span></p><br><br></li><li><p><b>Automotive Standards <span>(is a plus)</span>:</b><span> Familiarity with </span>AUTOSAR<span> architecture and methodology) and Functional Safety </span>ISO26262<span> is a plus.</span></p><br><br></li><li><p><span>High problem solving skills, and debugging.</span></p><br><br></li></ul><br><br><p><b>Job:</b></p><br><br>R&amp;D Engineer<p><b>Organization:</b></p><br><br>GTSC Software<p><b>Schedule:</b></p><br><br>Full time<p><b>Employee Status:</b></p><br><br>Regular<p><b>Job Type:</b></p><br><br>Annual Contract<p><b>Job Posting Date:</b></p><br><br>2026-07-26<p><i>Join Us !<br>Being part of our team, you will join:<br>- one of the largest global innovative companies, with more than 20,000 engineers working in Research &amp; Development<br>- a multi-cultural environment that values diversity and international collaboration<br>- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth<br>- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development<br>More information on Valeo: <u><span>https://www.valeo.com</span></u></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br> Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.</p><br><p>Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br> We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br> Please visit our website:&nbsp;www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced and visionary Design Director to join our organization in Cairo, Egypt. In this executive leadership position, you will provide comprehensive oversight of all design management activities, ensuring seamless alignment with program objectives, timely project delivery, and full compliance with the client requirements. As Design Director, you will drive strategic design initiatives, lead a talented design team, and serve as a key stakeholder in organizational decision-making processes.</p><br><ul><li>Provide executive oversight and strategic direction for all design management activities and initiatives</li><li>Ensure all design projects align with program objectives and organizational goals</li><li>Monitor project timelines and delivery schedules to guarantee on-time completion of design milestones</li><li>Maintain strict compliance with the client requirements and industry standards throughout all design operations</li><li>Lead, mentor, and develop the design team, fostering a culture of excellence and continuous improvement</li><li>Collaborate with cross-functional stakeholders to define design specifications and project requirements</li><li>Review and approve design deliverables, ensuring quality standards and regulatory compliance</li><li>Manage design budgets and allocate resources efficiently across multiple projects</li><li>Communicate design strategy and progress to senior leadership and external partners</li><li>Identify process improvements and implement best practices in design management</li><li>Establish and enforce design standards, guidelines, and documentation protocols</li><li>Evaluate emerging design trends and technologies to maintain competitive advantage</li></ul><br>Qualifications<br><ul><li>Minimum 15+ years of professional experience in design management or related executive leadership roles</li><li>Proven track record of successfully managing large-scale design programs and initiatives</li><li>Strong expertise in strategic planning and program alignment</li><li>Demonstrated ability to lead, motivate, and develop high-performing teams</li><li>Excellent project management skills with proven ability to deliver on schedule and within budget</li><li>Advanced proficiency in design software and industry-standard tools</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Exceptional communication and stakeholder management skills</li><li>Experience in the industrial, manufacturing, or engineering design sector</li><li>Familiarity with Middle Eastern business practices and regulatory environments (preferred)</li><li>Proven ability to manage multiple concurrent projects and priorities effectively</li><li>Strong organizational skills and ability to maintain comprehensive documentation</li><li>Experience with cross-functional team coordination and collaboration</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.&nbsp;</em></p><br><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at&nbsp;www.turnerandtownsend.com/</em></p><br><p>#LI-JN1</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div>

✨ DON’T MISS THIS OPPORTUNITY! ✨We’re Hiring Fresh Sales Representatives ????<br>If you’re ambitious, motivated, and looking to start your career in sales, this is your chance to join our team!???? Location: Sheikh Zayed???? Working Hours: 11:00 AM – 7:00 PM???? 2 Days Off Weekly???? Fresh Graduates are Welcome

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>We’re Hiring | Arabic Call Center Agents</strong><br>We are looking for customer-focused and highly motivated Arabic-speaking Call Center Agents to join our team in Cairo, Egypt.<br><strong>&nbsp;Job Responsibilities</strong><br>Handle inbound and outbound customer calls professionally and efficiently.<br>Provide accurate information and effective solutions to customer inquiries.<br>Maintain a high level of customer satisfaction throughout every interaction.<br>Achieve assigned daily and monthly performance targets.<br>Follow established processes, quality standards, and call-handling procedures.<br>Document customer interactions accurately and maintain proper records.<br>Demonstrate strong communication and problem-solving skills.<br><strong>&nbsp;Requirements</strong><br>Bachelor’s degree in computer science, Business Administration, MIS, or a related field is preferred.<br>Fresh graduates and experienced candidates are welcome to apply.<br>Previous experience in a domestic or international call center/customer service environment is an advantage.<br>Excellent Arabic verbal and written communication skills.<br>Strong customer service and call-management skills.<br>Good problem-solving and interpersonal skills.<br>Ability to work under pressure and meet performance targets.<br>MS Office proficiency is mandatory.<br>Typing speed of 25+ WPM with 90% accuracy is preferred.<br><strong>&nbsp;Location</strong><br>Cairo, Egypt<br><strong>&nbsp;Who We’re Looking For</strong><br>Candidates who are customer-oriented, target-driven, professional, and eager to build a career in customer service.<br><br> </div>

???? ALEXANDRIA, EGYPT<br>???? WE’RE HIRING | LOGISTICS & IMPORT/EXPORT SPECIALIST<br>Garden Fruit is looking for an experienced Logistics & Import/Export Specialist to join our team.<br>Key Responsibilities<br>- Manage and oversee end-to-end import and export operations.- Handle customs clearance, port operations, and container handling efficiently.- Coordinate the logistics of agricultural crops, ensuring compliance with quality, storage, and reefer container standards.- Communicate and negotiate with shipping lines, freight forwarders, and agents to secure optimal rates and operational efficiency.- Prepare and review all required shipping and export/import documentation, including: - Commercial Invoices - Certificates of Origin - Phytosanitary Certificates - Bills of Lading - And other relevant shipping documents<br>Requirements & Qualifications<br>- Minimum 5 years of hands-on experience in logistics, import, and export operations.- Proven experience handling agricultural commodities/crops.- Strong knowledge of port clearance procedures and container management, including both standard and reefer containers.- Strong communication and negotiation skills with shipping lines and customs brokers.<br>???? Work Location: Alexandria, Egypt<br>If you have the required experience and are ready to join a growing team in the agricultural import/export sector, we’d love to hear from you.

???? Job Responsibilities:Lead, manage, and motivate the Sales Team within the assigned territory. Set daily and monthly targets and ensure achievement of sales objectives. Monitor team performance and provide continuous coaching and support. Conduct regular field visits and accompany Sales Agents when needed. Track sales activities, customer acquisition, and team productivity. Identify market opportunities and support the team in acquiring new customers. Ensure proper follow-up with existing customers and maintain customer relationships. Prepare regular performance reports and provide updates to the Sales Manager. Handle team challenges and ensure smooth day-to-day sales operations. Ensure compliance with company policies, procedures, and sales processes.???? Requirements:2–4 years of experience in Sales, preferably in FMCG, Fin Tech, Payments, Banking Previous experience managing or supervising a Sales Team is required. Strong knowledge of the Canal Region and its market. Proven track record of achieving sales targets. Strong leadership, communication, and negotiation skills. Excellent follow-up and problem-solving abilities. Ability to work in the field and manage a geographically distributed team. Good command of Microsoft Office / Excel. Military status: Completed / Exempted for male candidates.