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ICT IS Hiring | Senior Fire Alarm Engineer International Center for Trading Industrial Safety and Fire (ICT) is looking for an experienced Senior Fire Alarm Engineer to join our Engineering Team. Location: 6th of October City Experience: 4–6 years Education: Bachelor’s Degree in Electrical, Electronics & Communications, or Electromechanical Engineering Key Responsibilities:Supervise and manage Fire Alarm system installation, testing, and commissioning. Review technical drawings, shop drawings, and project specifications. Coordinate with site teams, consultants, and contractors. Ensure compliance with NFPA 72 and project requirements. Troubleshoot technical issues and ensure proper system performance. Monitor site progress, quality, and technical execution. Requirements:Strong knowledge of NFPA 72. Good command of Auto CAD & MS Office. Strong communication and problem-solving skills.
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Company Description<br><p>Sutherland is an AI-driven business transformation partner that helps leading enterprises improve their operations through AI, automation, cloud computing, advanced analytics, and digital engineering.</p><br><br>Job Description<br><ul><li>Provide first-line technical support to customers via phone.</li><li>Troubleshoot and resolve hardware and software issues</li><li>Guide users through troubleshooting steps</li><li>Analyze technical problems and ensure timely resolution</li><li>Document incidents, troubleshooting steps, and resolutions in support systems</li><li>Escalate complex issues when required</li><li>Collaborate with internal teams to improve support processes and knowledge bases</li><li>Maintain a high level of customer satisfaction</li></ul><br>Qualifications<br><ul><li>English level: <strong>B2 / C1 </strong></li><li><strong>Graduates and dropouts </strong>are welcome to apply</li><li>Good communication and problem-solving skills</li><li>Basic technical troubleshooting knowledge</li><li>Flexibility to work rotational shifts</li><li>Customer-focused mindset</li><li>Ability to work effectively in a fast-paced environment</li><li>Location: <strong>New Cairo</strong></li><li>Work Model:<strong> On-site</strong></li></ul><br><br> </div>
<p><br></p><p><strong>Role Description:</strong></p><p>The German Service Desk Representative is responsible for providing customer support and technical assistance to users in a German-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</p><p><strong>What You ll Be Doing</strong></p><p><strong>Core Responsibilities</strong></p><ul><li>Provide German-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</li><li>Document and track all customer interactions and resolutions accurately in the ticketing system.</li><li>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</li><li>Follow established procedures for incident management, problem management, and service request fulfillment.</li><li>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</li><li>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</li><li>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</li><li>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</li><li>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</li><li>Continuously develop and enhance technical skills and knowledge through training and self-learning.</li></ul><p><strong>Experience & Qualification</strong></p><ul><li>Fluent in German and English, both written and verbal communication skills.</li><li>Previous experience in a customer support or service desk role, preferably in a technical support environment.</li><li>Ability to analyze and resolve technical issues independently or through collaboration.</li><li>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</li><li>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</li><li>Strong organizational skills, attention to detail, and the ability to multitask effectively.</li><li>Flexibility to work in shifts, including weekends and holidays, as per business needs.</li></ul><p><strong>Skills, Knowledge & Abilities</strong></p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul><p><strong>Performance Standards</strong></p><ul><li>Response Time.</li><li>First Contact Resolution.</li><li>Customer Satisfaction.</li><li>Ticket Documentation and Management.</li><li>Technical Knowledge.</li><li>Language Proficiency.</li><li>Incident Resolution Time.</li><li>Quality of Service.</li><li>Knowledge Sharing.</li><li>Professionalism and Collaboration.</li></ul><p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.</p><p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.</p><p>Choose your future. Choose Atos.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in German and English, both written and verbal communication skills.</li><li>Previous experience in a customer support or service desk role, preferably in a technical support environment.</li><li>Ability to analyze and resolve technical issues independently or through collaboration.</li><li>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</li><li>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</li><li>Strong organizational skills, attention to detail, and the ability to multitask effectively.</li><li>Flexibility to work in shifts, including weekends and holidays, as per business needs.</li></ul><p><strong>Skills, Knowledge & Abilities</strong></p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul>
<p>RINA is currently recruiting for a West Menia Renewable Site Manager to join its Site in West Menia within the Energy Project Solutions Division. Mission Provide independent on-site supervision, technical assurance, and compliance monitoring of all EPC construction activities for the Substation and BESS facilities. The Site Manager leads the Owner s Engineer site team and ensures the works meet IFC drawings, specifications, standards, and safety requirements, and focuses on monitoring, verification, and reporting. Key Accountabilities 1. Technical Oversight Monitor EPC construction against approved drawings, specifications, method statements, and ITPs. Identify non-compliances, design deviations, and technical risks. Ensure latest revisions are used at work fronts. Coordinate coverage between civil, electrical, Commissioning, SCADA, and BESS systems. 2. Quality Assurance Oversee EPC QA/QC performance. Review and approved test report based on ITS and FAT. Review NCRs, punch lists, corrective actions, and as-built records. Review and approved QA/QC documents FQP,MS,ITP,FAT, TP and Plans. 3. Engineering Review Review and approved EPC shop drawings, method statements, material submittals, testing procedures, and commissioning packs. Coordinate effectively with the back-office engineering team to ensure timely resolution of technical issues and alignment with project requirements. Prepare and deliver detailed technical comments that clearly communicate compliance gaps, design concerns, and required corrective actions. 4. Progress Validation Validate EPC physical progress vs. schedule. Identify technical blockers and recommend mitigation actions. Issue daily, weekly, and monthly technical reports. 5. Commissioning Oversight Review and approved pre-commissioning and commissioning procedures. Review and approved functional tests (protection, interlocking, SCADA mapping). Track commissioning punch lists. 6. Documentation Management Ensure latest revision documents are used. Maintain logs for RFIs, NCRs, submittals, tests, and inspections. Review OE reports before issuing to Owner. 7. OE Team Leadership Lead OE team QA/QC, Substation, Civil, Electrical, BESS, Commissioning, Document Control. Assign daily and weekly inspections plans. Ensure proper interface coordination among disciplines. Education Bachelor s Degree in Engineering General Qualifications Bachelor s degree in electrical engineering. 10 15+ years in power construction supervision. Strong OE/Consultant experience. Knowledge of HV/MV substations & BESS systems. COMPETENCIES Strong technical judgment. Excellent communication and reporting. Ability to lead multidisciplinary teams. High integrity and independence. Competencies • WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently. • PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally. • INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others. • DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Engineering</li><li>10 - 15+ years in power construction supervision.</li><li>Strong OE/Consultant experience.</li><li>Knowledge of HV/MV substations & BESS systems.</li><li>Strong technical judgment.</li><li>Excellent communication and reporting.</li><li>Ability to lead multidisciplinary teams.</li><li>High integrity and independence.</li><li>WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.</li><li>PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.</li><li>INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.</li><li>DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.</li><li>FORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.</li></ul>
<p>A technical support representative is required to be knowledgeable of the relevant RSA product and help the customer to reach a satisfying solution to his issue. Technical support staff resolve clients or customers' technical issues via email and phone. The job may include remote implementation under certain conditions. Principal Responsibilities: Required to support and instruct less experienced co-workers, through classroom training sessions or on-the-job mentoring. Has a key role in preparing the training plans for the local and global teams Has a key role in leading the global technical sessions and huddles for the global teams Contributes in the technical gap analysis for the global teams Able to handle highly escalated cases with a great sense of professionalism. Reviews technical solution articles for accuracy and completeness, and give feedback to the authors Mentors and/or coaches less experienced team members Helps develop and participate in presentations and informal training for the global team Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions. Responsible for validating new product patches and features by testing in lab environment. Cascading knowledge to the local team including new releases and patches or known bugs. Supervises the On-Boarding plan for the new hires. Performing case reviews for the team members and take appropriate actions. Required Skills: Mastering Linux based servers, network protocols and web-based applications including hands-on experience, troubleshooting and administration. Mastering Database SQL knowledge including hands-on experience, troubleshooting and administration. Familiar with the ethical hacking principals API/SDK knowledge is a must. One or more of the below skills is a huge plus. RHCE, CISSP, CEH, OSCP, Security+, ITIL Excellent customer communication and handling skills Excellent interpersonal skills Excellent problem solving & logical thinking. Ability to work under high pressure. Ability to work within a Team. Flexibility in handling business needs Self-motivated and self-learner Ability to share knowledge and conduct Technical Sessions Ability to coach junior engineers. Ability to work on highly escalated cases and provide Executive summaries Education & Experience: Bachelors in IT, Communications or Computer Science. 5+ years of experience in a similar role.</p><p><strong>Desired Candidate Profile</strong></p><p>Mastering Linux based servers, network protocols and web-based applications including hands-on experience, troubleshooting and administration. Mastering Database SQL knowledge including hands-on experience, troubleshooting and administration. Familiar with the ethical hacking principals API/SDK knowledge is a must. One or more of the below skills is a huge plus. RHCE, CISSP, CEH, OSCP, Security+, ITIL Excellent customer communication and handling skills Excellent interpersonal skills Excellent problem solving & logical thinking. Ability to work under high pressure. Ability to work within a Team. Flexibility in handling business needs Self-motivated and self-learner Ability to share knowledge and conduct Technical Sessions Ability to coach junior engineers. Ability to work on highly escalated cases and provide Executive summaries Bachelors in IT, Communications or Computer Science. 5+ years of experience in a similar role.</p>
<p>Are you a visionary architect passionate about building robust, scalable, and cloud-native solutions? We are seeking an exceptional <strong>Senior Golang, DevOps & Cloud-Native Architect</strong> to join our dynamic IT/Software Development team in <strong>Cairo, Egypt</strong>. This is an incredible opportunity to shape the future of our infrastructure and lead the charge in adopting cutting-edge technologies.</p><p><strong>Overview:</strong> As a Senior Architect, you will be at the forefront of designing and implementing highly performant and resilient systems. You'll leverage your deep expertise in Golang, DevOps principles, and cloud-native ecosystems to drive innovation and deliver world-class solutions. This is an on-site role where your contributions will directly impact our core products and services.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Architect and design</strong> scalable, reliable, and secure cloud-native applications and infrastructure using Golang.</p></li><li><p>Lead the adoption and implementation of <strong>DevOps best practices</strong>, including CI/CD pipelines, automation, and infrastructure as code.</p></li><li><p>Provide technical leadership and mentorship to development and operations teams.</p></li><li><p>Collaborate with cross-functional teams to define technical requirements and translate them into architectural designs.</p></li><li><p>Evaluate and recommend new technologies and tools to enhance our cloud infrastructure and development processes.</p></li><li><p>Ensure the highest standards of code quality, performance, and security across all systems.</p></li></ul><p><strong>Skills & Technologies:</strong> You will be working with a powerful stack including <strong>Golang</strong> for high-performance backend services, <strong>Docker</strong> for containerization, and the expansive services of <strong>AWS</strong>. Your profound understanding of <strong>DevOps</strong> methodologies and <strong>Computer Science</strong> fundamentals will be critical in this role. We're looking for someone who thrives on building cloud-native solutions with technologies like Kubernetes and microservices.</p><p><strong>Growth Opportunities:</strong> This role offers unparalleled opportunities for professional development. You'll be empowered to explore new technologies, lead significant projects, and grow your leadership capabilities within a supportive environment. We believe in continuous learning and provide resources to help you stay at the cutting edge of cloud-native development and architecture.</p><p><strong>Team & Culture:</strong> Join a collaborative and innovative team that values technical excellence, open communication, and a passion for technology. We foster a culture where ideas are shared freely, and every team member's contribution is valued. You'll be part of a group dedicated to pushing boundaries and delivering impactful solutions.</p><p><strong>Impact:</strong> Your work will directly influence the scalability, reliability, and innovation of our core platforms. You will play a pivotal role in shaping our technical roadmap, enabling us to deliver exceptional experiences to our users and maintain our competitive edge in the market.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Exceptional Expertise:</strong> 3-7 years of hands-on experience in software development, with a significant focus on <strong>Golang</strong>, <strong>DevOps</strong> practices, and <strong>Cloud-Native Architectures</strong>.</p></li><li><p><strong>Technical Mastery:</strong> Proven proficiency with <strong>Docker</strong>, <strong>AWS</strong> services, and a strong foundation in <strong>Computer Science</strong> principles.</p></li><li><p><strong>Architectural Acumen:</strong> Demonstrated ability to design, implement, and maintain complex, scalable systems, ideally leveraging Kubernetes and microservices.</p></li><li><p><strong>Leadership & Mentorship:</strong> Experience in providing technical guidance and mentoring to engineering teams.</p></li><li><p><strong>Problem Solver:</strong> A relentless drive to solve complex technical challenges and optimize system performance.</p></li><li><p><strong>Communication Skills:</strong> Excellent verbal and written communication skills to articulate complex technical concepts to diverse audiences.</p></li><li><p><strong>Career Level:</strong> This is an <strong>Experienced</strong> level role, perfect for individuals ready to make a significant architectural impact and lead technical initiatives.</p></li></ul><p></p>
<p>Are you ready to power the future? We're seeking an exceptional <strong>Technical Solar Engineer</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is an unparalleled opportunity for an experienced professional to make a significant impact on our renewable energy projects. If you're passionate about sustainable solutions and possess a deep understanding of solar PV systems, we want to hear from you!</p><p><strong>Overview:</strong> As a Technical Solar Engineer, you will be at the forefront of designing, optimizing, and implementing cutting-edge solar energy solutions. You will leverage your expertise to ensure the efficiency and reliability of our projects, contributing directly to a greener tomorrow.</p><ul><li><p><strong>Responsibilities:</strong></p></li><li><p>Lead the technical design and engineering of solar photovoltaic (PV) systems, from concept through to commissioning.</p></li><li><p>Perform detailed system modeling and simulations using tools like <strong>PVsyst</strong> to optimize energy yield and system performance.</p></li><li><p>Develop comprehensive technical specifications, schematics, and layouts utilizing <strong>AutoCAD</strong>.</p></li><li><p>Conduct feasibility studies, site assessments, and energy yield analyses for prospective solar projects.</p></li><li><p>Collaborate cross-functionally with project managers, installers, and clients to ensure seamless project execution.</p></li><li><p>Provide technical support and expertise throughout the project lifecycle, troubleshooting and resolving complex issues.</p></li><li><p>Stay abreast of the latest advancements in <strong>Solar Energy</strong> technology and <strong>Electrical Engineering</strong> best practices.</p></li></ul><p><strong>Skills & Technologies:</strong> This role demands a strong foundation in <strong>Solar Energy</strong> and <strong>Electrical Engineering</strong> principles. Proficiency in design software such as <strong>AutoCAD</strong> and simulation tools like <strong>PVsyst</strong> is essential. We value a blend of technical prowess and problem-solving acumen.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. You'll have the chance to work on diverse, impactful projects, continuously expanding your technical skill set and leadership capabilities within the rapidly evolving renewable energy sector.</p><p><strong>Team & Culture:</strong> Join a collaborative, innovative, and supportive team dedicated to making a tangible difference. We foster an environment where your ideas are valued, and your contributions are recognized. Our on-site presence in Cairo encourages strong teamwork and direct collaboration.</p><p><strong>Impact:</strong> Your work will directly contribute to expanding sustainable energy infrastructure in Egypt and beyond, playing a crucial role in reducing carbon footprints and promoting energy independence. Be a part of a mission that truly matters!</p><p><strong>Requirements</strong></p><ul><li><p><strong>Required Skills & Expertise:</strong></p></li><li><p>Demonstrable expertise in <strong>Solar Energy</strong> system design, development, and implementation.</p></li><li><p>Strong background in <strong>Electrical Engineering</strong> principles, particularly as applied to renewable energy.</p></li><li><p>Proficiency in using <strong>AutoCAD</strong> for electrical schematics and system layouts.</p></li><li><p>Advanced skills in <strong>PVsyst</strong> for accurate solar PV system simulation and performance analysis.</p></li><li><p>Proven ability to perform <strong>Renewable Energy Systems</strong> analysis and <strong>System Optimization</strong>.</p></li><li><p>Experience in conducting thorough <strong>Feasibility Studies</strong> and detailed <strong>Project Design</strong>.</p></li><li><p>Excellent <strong>Problem Solving</strong> abilities and a keen eye for <strong>Attention to Detail</strong>.</p></li><li><p>Strong <strong>Technical Analysis</strong> and <strong>Critical Thinking</strong> skills.</p></li><li><p>Effective <strong>Communication Skills</strong> for collaborating with diverse teams and stakeholders.</p></li><li><p><strong>Experience Requirements:</strong></p></li><li><p>A minimum of <strong>5-9 years of progressive experience</strong> in solar energy engineering or a related electrical engineering field.</p></li><li><p><strong>Career Level Expectations:</strong></p></li><li><p>This is an <strong>Experienced</strong> level role, requiring a self-starter who can take initiative, lead technical discussions, and mentor junior colleagues when applicable.</p></li></ul><p></p>
Company Description Module Construction specializes in delivering high-quality finishes for stylish and luxurious homes, offering contemporary and trendy interior designs. Our focus is on creating prime residential units with a commitment to precision and excellence. We pride ourselves on ensuring flawless attention to detail and providing our clients with superior craftsmanship.<br>Role Summary: We are seeking a highly skilled and presentable Senior Technical Design & Sales Engineer to join our New Cairo showroom. In this hybrid role, you will be the driving force behind our "Engineering-Led Luxury Interiors" philosophy. You will not only create flawless technical details for high-end woodwork and cabinetry but also lead a team of junior designers and act as the face of the brand for our A+ clients, translating complex engineering into compelling sales narratives.<br>Role Description:1. Technical Design & Engineering (The Core) Produce precise, error-free shop drawings, 3D views, and comprehensive Bills of Materials (BOM) for kitchens, dressing rooms, and architectural woodwork. Develop advanced technical detailing with a strict adherence to manufacturing tolerances ($\pm$0.5mm), focusing particularly on solid wood mechanics, high-end hardware integration, and seamless jointing. Ensure all designs align with the brand’s minimalist, architectural aesthetic and standard configurations 2. Team Leadership & Mentorship Supervise, review, and approve the daily output of junior technical engineers and designers. Provide ongoing mentorship to elevate the team's drafting standards and ensure all production files sent to the factory are 100% accurate . Streamline the design-to-production workflow to eliminate material waste.3. Client Relations & Showroom Sales (The Frontline) Welcome premium clients and interior designers to the showroom, providing an exceptional, high-touch consultation experience. Expertly explain the structural integrity, material choices ( solid wood vs. alternatives, high-gloss finishes), and internal hardware mechanisms that differentiate our luxury products. Translate client requirements into functional, aesthetic layouts, present photorealistic renders, and successfully close sales to meet monthly showroom targets.<br>Qualifications:Education: Bachelor’s degree in architecture, Interior Design, Applied Arts, or a related engineering field. Experience: Minimum 5-7 years of proven experience in technical detailing and manufacturing of high-end kitchens, Dressing, and custom furniture. Software Mastery: Expert proficiency in Auto CAD, 3ds Max, Sketch Up and architectural visualization tools. Familiarity with AI-driven design workflows for rapid conceptualization and rendering is a strong advantage. Technical Knowledge: Deep understanding of woodwork joinery, CNC manufacturing limitations, smart nesting, and premium hardware systems (e.g., Blum, Hettich, Salice). Sales Acumen: Exceptional interpersonal and presentation skills with a proven track record in high-ticket B2B and B2C sales. Attributes: Highly organized, detail-oriented, presentable, and capable of functioning effectively under pressure while maintaining a professional demeanor with VIP clients.
<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The IT Program Delivery Manager leads the end-to-end execution of IT programs and projects for DHL Express Egypt while driving the strategic ownership of the Digital Customer Solutions function. This position serves as the critical link between structured program governance and live, customer-facing operations, ensuring customer shipping platforms remain highly available, high-performing, and fully compliant with changing national customs and regulatory mandates.</p><p data-path-to-node="7"><br></p><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Lead the end-to-end planning, execution, and monitoring of local IT programs and projects to achieve business objectives across scope, schedule, resources, budget, and quality.</p></li><li><p data-path-to-node="9,1,0">Manage the delivery of the local customs and regulatory technology portfolio, specifically handling integrations such as Nafeza and Advanced Cargo Information Declaration (ACID) from initiation through benefit realization.</p></li><li><p data-path-to-node="9,2,0">Provide comprehensive functional leadership to the Digital Customer Solutions team, overseeing professional growth, resource planning, and knowledge continuity.</p></li><li><p data-path-to-node="9,3,0">Own the operational performance, service level agreements, and continuous enhancement of customer-facing shipping tools, including MyDHL+, APIs, Electronic Data Interchange (EDI), and breakbulk feeds.</p></li><li><p data-path-to-node="9,4,0">Act as the senior escalation point for technical customer support issues, managing critical operational problems to successful resolution.</p></li><li><p data-path-to-node="9,5,0">Partner with the Commercial division to streamline customer onboarding, training, and technical support on all corporate digital shipping applications.</p></li><li><p data-path-to-node="9,6,0">Drive technology automation and process improvement across internal IT workflows and external digital touchpoints to elevate service quality.</p></li><li><p data-path-to-node="9,7,0">Manage high-level stakeholder relationships across Operations, Commercial, Customer Service, Finance, Customs, Gateway, and external vendor partners.</p></li><li><p data-path-to-node="9,8,0">Represent Egypt IT in regional and global corporate forums, coordinating project dependencies and technical standards with international IT units.</p></li><li><p data-path-to-node="9,9,0">Maintain rigorous project governance, technical documentation, and performance reporting according to local and regional corporate standards.</p></li></ul><div><br></div><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related technical field.</p></li><li><p data-path-to-node="11,1,0">Project Management Professional (PMP) or PRINCE2 certification is highly desired.</p></li><li><p data-path-to-node="11,2,0">ITIL certification is considered a strong asset for service delivery alignment.</p></li><li><p data-path-to-node="11,3,0">6 to 8 years of proven experience in IT project/program management, systems solution delivery, or technical service management.</p></li><li><p data-path-to-node="11,4,0">2 to 3 years of experience in a formal team leadership or supervisory role, with a focus on coaching and developing technical personnel.</p></li><li><p data-path-to-node="11,5,0">Solid baseline knowledge of digital customer platforms, software application integration, APIs, and Electronic Data Interchange (EDI) protocols.</p></li><li><p data-path-to-node="11,6,0">Prior exposure to, or practical experience delivering software solutions for, trade compliance, logistics operations, or customs-related regulatory updates (e.g., Nafeza, ACID).</p></li><li><p data-path-to-node="11,7,0">Advanced analytical problem-solving skills combined with sound decision-making capabilities under demanding, non-negotiable external deadlines.</p></li><li><p data-path-to-node="11,8,0">Excellent communication, presentation, and stakeholder engagement skills, with the ability to influence senior business managers and external partners.</p></li><li><p data-path-to-node="11,9,0">Full professional proficiency in written and spoken English and Arabic.</p></li></ul><div><br></div><p data-path-to-node="12"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="12"><br></p><p data-path-to-node="13">✨ We ???????????????????????????? ???????????? ????????????????????????????????????????</p><p data-path-to-node="13">✨ We ????????????????</p><p data-path-to-node="13">✨ We ???????????????? ????????????????????????????????</p></div>
<ul><li><p>Act as the first point of contact for clients' technical support inquiries and issues.</p></li><li><p>Deliver timely and accurate responses to clients' support tickets or queries.</p></li><li><p>Remotely troubleshoot technical problems reported by clients, and provide solutions or workarounds.</p></li><li><p>Collaborate with internal teams to resolve complex technical issues.</p></li><li><p>Provide user training on new system functionalities.</p></li><li><p>Document and maintain records of support activities, including solutions and resolutions.</p></li><li><p>Continually update technical knowledge and skills to keep up with product updates and enhancements.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Must have a Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>Have 0-2 years of experience in technical support roles, ideally in ITSM solutions or ITIL best practice implementation.</p></li><li><p>Have knowledge of IT Service Management concepts, ITIL framework, and best practices.</p></li><li><p>Have experience with ITSM tools and platforms, preferably with familiarity with ManageEngine ServiceDesk Plus or similar products (Ticketing system).</p></li><li><p>Understand IT infrastructure components, such as Domain, servers, networks, databases, and applications.</p></li><li><p>Be able to work collaboratively with team members and other departments to resolve customer issues.</p></li><li><p><strong>Excellent English proficiency.</strong></p></li><li><p>Have strong communication, problem-solving, and customer service skills.</p></li></ul><p></p>
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<span></span><p>* Installation, commissioning, troubleshooting, maintenance, and technical support of CCTV Systems.<br></p><br><p>* Installation and maintenance of Public Address (PA) / Voice Evacuation Systems.<br></p><br><p>* Configuration, commissioning, and troubleshooting of Access Control Systems.<br></p><br><p>* Hands-on experience with Road Blockers, Automatic Barriers, and Gate Automation Systems.<br></p><br><p>* Troubleshoot technical issues and provide effective on-site solutions.<br></p><br><p>* Conduct preventive and corrective maintenance.<br></p><br><p>* Coordinate with clients, consultants, contractors, and project teams on-site.<br></p><br><p>* Prepare service reports, maintenance reports, and technical documentation.<br></p><br><p>* Ensure systems are installed and operating according to project specifications and industry standards.<br></p><br><br><span>Requirements</span><p>* Bachelor’s degree or technical diploma in Electrical, Electronics, Communications or a related field.<br></p><br><p>* 5–7 years of hands-on experience in ELV / Light Current Systems.<br></p><br><p>* Strong practical knowledge of CCTV, Access Control, PA Systems, Road Blockers, Barriers & Gates.<br></p><br><p>* Ability to read technical drawings and wiring diagrams.<br></p><br><p>* Strong troubleshooting and problem-solving skills.<br></p><br><p>* Ability to work independently on-site and handle multiple service requirements.<br></p><br><p>* Experience with Bosch, Milestone, ISS, CAME, and Simplex Fire Alarm Systems is a plus.<br></p><br><p>* Good communication and customer-facing skills.<br></p><br><br> </div>
<p>Participate in pre-sales activities, including delivering technical sessions to potential and existing clients. Implement and support BIM technologies, especially Autodesk Revit and Autodesk Construction Cloud. Conduct training sessions for clients and internal teams on the latest BIM tools and workflows. Engage with new customers daily, presenting cutting-edge BIM solutions tailored to their needs. Stay up to date with industry trends and emerging BIM technologies to continuously improve service delivery. Collaborate with the sales team to provide technical expertise that supports business growth</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in architecture, Mechanical, or Structural Engineering is a MUST. Minimum 4 years experience in similar positions. Proven track record in technical sales, preferably within the software industry. Proficiency in Revit software. A strong understanding of the BIM workflow. Excellent level in English. Strong negotiation and interpersonal skills. Ability to articulate complex technical information to non- technical audiences. Familiarity with 4D modeling is a plus. Knowledge of programming tools such as Dynamo or Python is a plus. Preferably owning a car. Priority will be given to candidates with previous experience as an instructor.</p>
<p>· <strong>Follow up and monitor the performance of authorized service centers.</strong></p><p>· <strong>Review and approve product replacement requests based on technical assessment and company policies.</strong></p><p>· <strong>Monitor service quality and compliance with company standards and policies.</strong></p><p>· <strong> Support service centers in resolving complex technical issues.</strong></p><p>· <strong>Prepare technical reports and monitor service KPIs.</strong></p><p>· <strong>Ensure compliance with company safety standards and after-sales service procedures.</strong></p><p>· <strong>Conduct technical visits and audits when required.</strong></p><p><strong>Requirements</strong></p><p>· <strong>Minimum 7 years of experience in servicing and troubleshooting gas water heaters, electric water heaters, and boilers.</strong></p><p>· <strong>Strong knowledge of heating systems, diagnostics, product replacement criteria, and technical quality standards.</strong></p><p>· <strong>Excellent analytical and problem-solving skills.</strong></p><p>· <strong>Strong communication and leadership abilities.</strong></p><p>· <strong>Willingness to travel to service centers when required.</strong></p>
<p>PERI Egypt is looking for a Civil / Structural Design Engineer to join our Engineering Team.</p><p>Previous formwork experience is not required. We welcome engineers from structural design, technical offices, shop drawings, steel detailing, BIM, or site engineering backgrounds.</p><p></p><p><strong>Your Responsibilities</strong></p><ul><li><p>Prepare civil and structural designs for construction projects.</p></li><li><p>Develop structural layouts, shop drawings, and technical details using AutoCAD.</p></li><li><p>Review structural and architectural drawings.</p></li><li><p>Prepare basic structural calculations, quantities, and technical documentation.</p></li><li><p>Coordinate with sales, project, and site teams.</p></li><li><p>Support the preparation and review of engineering solutions.</p></li><li><p>Follow PERI engineering and checking standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's degree in Civil Engineering.</p></li><li><p>Around 0-3 years of relevant engineering experience.</p></li><li><p><strong>Good AutoCAD skills are mandatory.</strong></p></li><li><p><strong>Good written and spoken English is mandatory.</strong></p></li><li><p>Good understanding of structural behavior and reinforced concrete.</p></li><li><p>Ability to read technical drawings.</p></li><li><p>Strong attention to detail and willingness to learn.</p></li></ul><p></p><p><strong>What We Offer</strong></p><ul><li><p>Structured training on PERI systems.</p></li><li><p>Support from experienced engineers.</p></li><li><p>Exposure to major local and international projects.</p></li><li><p>Clear technical and career development opportunities.</p></li></ul><p></p><p>The selection process includes a practical assessment covering AutoCAD, drawing interpretation, engineering fundamentals, attention to detail, and learning ability.</p><p></p>
<p>· <strong>Follow up and monitor the performance of authorized service centers.</strong></p><p>· <strong>Review and approve product replacement requests based on technical assessment and company policies.</strong></p><p>· <strong>Monitor service quality and compliance with company standards and policies.</strong></p><p>· <strong> Support service centers in resolving complex technical issues.</strong></p><p>· <strong>Prepare technical reports and monitor service KPIs.</strong></p><p>· <strong>Ensure compliance with company safety standards and after-sales service procedures.</strong></p><p>· <strong>Conduct technical visits and audits when required.</strong></p><p><strong>Requirements</strong></p><p>· <strong>Minimum 10 years of experience in servicing and troubleshooting gas water heaters, electric water heaters, and boilers.</strong></p><p>· <strong>Strong knowledge of heating systems, diagnostics, product replacement criteria, and technical quality standards.</strong></p><p>· <strong>Excellent analytical and problem-solving skills.</strong></p><p>· <strong>Strong communication and leadership abilities.</strong></p><p>· <strong>Willingness to travel to service centers when required.</strong></p><p></p>
<ul><li><p>Review and analyze Requests for Quotation (RFQs) and tender documents.</p></li><li><p>Prepare and validate Bills of Quantities (BOQ) based on project requirements.</p></li><li><p>Perform proper sizing of automation and control systems.</p></li><li><p>Select the most suitable components and products based on technical requirements.</p></li><li><p>Prepare BOM in line with client specifications.</p></li><li><p>Conduct technical evaluation and selection of automation and instrumentation systems.</p></li><li><p>Coordinate with internal engineering and procurement teams for accurate costing and solutions.</p></li><li><p>Handle client clarifications and ensure full compliance with technical requirements.</p></li><li><p>Support the sales team during technical discussions and pre-bid meetings.</p></li><li><p>Maintain clear, professional communication, including formal client correspondence.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Electrical, Instrumentation, or Mechatronics Engineering (or related field).</p></li><li><p>2–4 years of experience in automation and instrumentation presales or a similar role.</p></li><li><p>Strong knowledge of PLC, SCADA, DCS, and field instrumentation systems.</p></li><li><p>Proven experience in tendering, BOQ/BOM preparation, and RFQ responses.</p></li><li><p>Ability to read and interpret technical specifications, drawings, and datasheets.</p></li><li><p>Strong communication, coordination, and professional email writing skills.</p></li><li><p>Proficiency in Siemens tools and Microsoft Office.</p></li></ul><p></p>
<p>Ensure that special processes applicable to railway rolling stock and its components are defined, validated, controlled and executed in accordance with regulatory, contractual and management system requirements, ensuring product conformity.</p><p>Define, implement and maintain special processes in accordance with applicable regulations (ISO 9001, EN 15085, ISO 3834, AWS, etc.). To ensure the qualification and approval of: Processes for welding, painting, adhesive, ... Measuring equipment. Personnel involved (in special processes). Develop and maintain quality control plans. Coordinate internal and external audits of special processes. Provide technical support to production, engineering and quality. Participate in new developments, industrialization and process changes. Control and monitoring of subcontractors of special processes.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering (Industrial, Mechanical, Materials) or equivalent technical training.</li><li>Certification as: IWE / IWT / IWS (highly valued) or Welding Coordinator according to ISO 14731 EWF FROSIO/NACE</li><li>Applicable railway and quality regulations.</li><li>Industrial manufacturing processes (welding, painting, bonding, etc.).</li><li>Technical rigor and quality orientation.</li><li>Analytical capacity and technical criteria.</li><li>Effective communication with multidisciplinary teams.</li><li>Management of technical standards (EN, ISO, AWS, ...).</li><li>Minimum 3 years in a similar position (welding coordination, quality manager, ...).</li><li>Availability to travel occasionally.</li></ul>
<p><strong>Job Description:</strong><br>The Technical Support Intern will help new nurseries get set up on the iCare Kids platform — importing their data, walking them through the system, and answering day-to-day questions by phone and WhatsApp. You'll work closely with our Training & Technical team to resolve issues and make sure every client can use the platform confidently.<br> </p><p><strong>The intern will learn:</strong><br>Software onboarding and customer success workflows, data migration and clean-up, structured troubleshooting, how to explain technical steps to non-technical users, and how a SaaS product is supported and maintained.</p><p><br><strong>Application Deadline</strong>: <br>13 August 2026</p><p></p><p><strong>Internship Start date</strong>: </p><p>16 August 2026</p><p></p><p><strong>Duration</strong>: <br>3 months, with a path to a full-time role for top performers.</p><p><strong>Requirements</strong></p><ul><li><p>Comfortable with computers, spreadsheets, and learning new software quickly</p></li><li><p>Patient, friendly manner when helping non-technical users</p></li><li><p>Fluent Arabic and good English</p></li><li><p>Detail-oriented, especially with data entry and imports</p></li><li><p>Studying or graduated in Computer Science, IT, or a related field is a plus</p></li><li><p>Any experience with customer support or Excel is a plus</p></li></ul><p></p>
<ul><li><p>Full understanding of company products range and related applications</p></li><li><p>understand technical information related to the automotive industry</p></li><li><p>Identifying extended products portfolio according to market needs</p></li><li><p>Provide support and training to team members and customers for all their technical requirements</p></li><li><p>coordinating with suppliers necessary product information needed</p></li><li><p>Provide necessary after sales technical support and warranty support for products</p></li><li><p>Organize data on ERP system</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>BSc in Mechanical Engineering or Technical-based degree</p></li><li><p>Eager to learn </p></li><li><p>Organized</p></li><li><p>Analytical thinking</p></li><li><p>Preferable experience in automotive sector</p></li><li><p>Good communication skills</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
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<p>We are currently seeking to employ a qualified candidate for the position of Renewables Engineer Intern for Technical Services under Renewables, Energy Systems to be based in Cairo or Aswan, Egypt.</p><br><p>As part of DNV’s Renewables MEA Section in the SEMELA region, the Candidate will work along with other technical professionals in the Energy Systems group to provide technical consulting services and support business development activities. The 6 months duration internship will focus on 3 main areas which will be discussed & agreed with candidate.</p><br><p>Support & learn Project Management: exciting opportunity to gain hands-on experience in the field of renewable energy project management. This is a dynamic and challenging position that helps the project management team within an organization. As an intern in this role, you will be responsible for supporting various project management activities, ensuring the smooth execution of projects, and contributing to their successful completion. This position offers an excellent opportunity to gain practical experience in project management and develop valuable skills in a professional setting. Main activities include:</p><br><ul> <li>Assist project managers in planning, organizing, and coordinating project activities.</li> <li> Collaborate with cross-functional teams to gather project requirements and ensure effective communication throughout the project lifecycle.</li> <li>Help create project plans, timelines, and schedules, and monitor progress against established milestones.</li> <li>Conduct research and gather data related to project objectives, risks, and constraints.</li> <li>Support the development and maintenance of project documentation, including status reports, meeting minutes, and project deliverables.</li> <li>Assist in identifying project issues, risks, and dependencies, and propose solutions or mitigation strategies.</li> <li>Coordinate and facilitate project meetings, including scheduling, agenda preparation, and capturing meeting outcomes.</li> <li>Contribute to the development and improvement of project management processes and methodologies.</li> <li>Provide general administrative support to the project management team, such as document management, file organization, and data entry.</li></ul><p>(2) Support & learn Bid Management: exciting opportunity to gain hands-on experience in the field of renewable energy bid management. As an intern in this role, you will provide support to the bid management team, assisting in the preparation and submission of proposals for renewable advisory services. This position offers valuable exposure to the bidding process and the renewable energy sector, allowing you to contribute to the growth of clean energy initiatives. Main activities include:</p><br><ul> <li>Assist the bid management team in coordinating and preparing bids for renewable advisory services for solar and wind technologies.</li> <li>Conduct research on potential project opportunities, including market trends, regulations, and competitor analysis.</li> <li>Support the development of bid documentation, including technical proposals, financial proposals, and project schedules.</li> <li>Collaborate with cross-functional teams, including engineering, finance, legal, and business development, to gather relevant information and ensure comprehensive bid submissions.</li> <li>Assist in the preparation of bid presentations and participate in bid review meetings.</li> <li>Help maintain bid tracking systems and databases, ensuring accurate and up-to-date information.</li> <li>Support the analysis of bid outcomes and lessons learned, contributing to continuous improvement efforts.</li> <li>Contribute to the development and improvement of bid management processes and tools.</li> <li>Stay updated on industry trends, policies, and regulations. </li></ul><p>(3) Support & learn technical consulting: excellent opportunity to gain practical experience in the renewable energy industry and contribute to technical consulting projects. As an intern in this role, you will support the technical consultancy team in providing expertise and advice to clients in the renewable energy sector. This position offers exposure to a wide range of renewable energy technologies and projects, allowing you to develop essential skills and knowledge in the field. Main activities include:</p><br><ul> <li>Assist the technical consultancy team in conducting feasibility studies and assessments for renewable energy projects, including solar and wind </li> <li>Support the collection and analysis of technical data, such as site characteristics, resource assessments, and energy production estimates.</li> <li>Assist in the evaluation and optimization of renewable energy technologies and systems</li> <li>Contribute to the preparation of technical reports, presentations, and recommendations for clients, outlining findings, insights, and potential solutions</li> <li>Collaborate with cross-functional teams, including engineers, project managers, and business developers, to gather and integrate technical inputs for consulting projects</li> <li>Support the development of financial models and cost-benefit analyses for renewable energy projects.</li> <li>Assist in conducting research on emerging technologies, industry trends, and regulatory frameworks related to renewable energy.</li> <li>Help maintain project documentation, data repositories, and knowledge management systems.</li> <li>Participate in client meetings, workshops, and presentations as appropriate.</li> <li>Contribute to the continuous improvement of technical consultancy processes and methodologies.</li></ul><p>This role reporting to the Renewables Middle East Team Lead will focus on supporting our technical team in delivering our services to our existing customers and supporting bid managers preparing proposals in MEA region. After completing the internship, depending on performance and market conditions you may obtain a permanent employment with a fair renumeration plan in Egypt.</p><br><p>Please note that this job description serves as a general overview of the typical responsibilities and requirements for a Renewables Engineer Intern position. Actual job descriptions may vary depending on the specific organization and industry.</p><br><br> <b>About Energy Systems</b><br>We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. </div>