Radiographer Jobs in Egypt
24704 Jobs Found
Eamar Al Delta
Egypt - Gharbia
<ul><li><p>Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner</p></li><li><p>Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)</p></li><li><p>Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications</p></li><li><p>Assess potential risks, materials and costs</p></li><li><p>Provide advice and resolve creatively any emerging problems/deficiencies</p></li><li><p>Oversee and mentor staff and liaise with a variety of stakeholders</p></li><li><p>Handle over the resulting structures and services for use</p></li><li><p>Monitor progress and compile reports in project status</p></li><li><p>Manage budget and purchase equipment/materials</p></li><li><p>Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven working experience in civil engineering</p></li><li><p>Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar</p></li><li><p>Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc</p></li><li><p>Project management and supervision skills</p></li><li><p>Strong communication and interpersonal skills</p></li><li><p>License of professional engineer</p></li><li><p>BS/MA in Civil Engineering</p></li><li><p>Preferd from Tanta or near by Tanta</p></li></ul><p></p>
Elkamash Group
Egypt - Cairo
<ul><li><p><strong>Business Development:</strong> Actively identify, prospect, and acquire new B2B clients within the industrial and manufacturing sectors.</p></li><li><p><strong>Account Management:</strong> Nurture long-term relationships with existing customers to ensure repeat business and satisfaction.</p></li><li><p><strong>Technical Sales:</strong> Provide technical consultation on chemical product applications, specifications, and performance, acting as a technical advisor to customers.</p></li><li><p><strong>Negotiation & Closing:</strong> Negotiate terms, pricing, and contracts in alignment with company profitability goals.</p></li><li><p><strong>Market Analysis:</strong> Monitor chemical industry trends, competitor activities, and pricing dynamics.</p></li><li><p><strong>Cross-Functional Support:</strong> Collaborate with logistics, regulatory, and QC teams to ensure timely delivery and regulatory compliance (e.g., SDS, REACH).</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Education:</strong> Bachelor's degree in Business, Marketing, or a related field.</p></li><li><p><strong>Experience:</strong> 3–5 years of B2B sales experience, often in SaaS, technology, or industry-specific sectors.</p></li><li><p><strong>Performance History:</strong> Demonstrated ability to meet or exceed sales quotas.</p></li><li><p><strong>Technical Skills:</strong> Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales tools.</p></li><li><p><strong>Languages:</strong> Strong English communication skills are often required, especially in international or tech roles</p></li></ul><p></p>
Elkamash Group
Egypt - Cairo
<ul><li><p><strong>Business Development:</strong> Actively identify, prospect, and acquire new B2B clients within the industrial and manufacturing sectors.</p></li><li><p><strong>Account Management:</strong> Nurture long-term relationships with existing customers to ensure repeat business and satisfaction.</p></li><li><p><strong>Technical Sales:</strong> Provide technical consultation on chemical product applications, specifications, and performance, acting as a technical advisor to customers.</p></li><li><p><strong>Negotiation & Closing:</strong> Negotiate terms, pricing, and contracts in alignment with company profitability goals.</p></li><li><p><strong>Market Analysis:</strong> Monitor chemical industry trends, competitor activities, and pricing dynamics.</p></li><li><p><strong>Cross-Functional Support:</strong> Collaborate with logistics, regulatory, and QC teams to ensure timely delivery and regulatory compliance (e.g., SDS, REACH).</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Education:</strong> Bachelor's degree in Business, Marketing, or a related field.</p></li><li><p><strong>Experience:</strong> 3–5 years of B2B sales experience, often in SaaS, technology, or industry-specific sectors.</p></li><li><p><strong>Performance History:</strong> Demonstrated ability to meet or exceed sales quotas.</p></li><li><p><strong>Technical Skills:</strong> Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales tools.</p></li><li><p><strong>Languages:</strong> Strong English communication skills are often required, especially in international or tech roles</p></li></ul><p></p>
Elkamash Group
Egypt - Cairo
<ul><li><p><strong>Business Development:</strong> Actively identify, prospect, and acquire new B2B clients within the industrial and manufacturing sectors.</p></li><li><p><strong>Account Management:</strong> Nurture long-term relationships with existing customers to ensure repeat business and satisfaction.</p></li><li><p><strong>Technical Sales:</strong> Provide technical consultation on chemical product applications, specifications, and performance, acting as a technical advisor to customers.</p></li><li><p><strong>Negotiation & Closing:</strong> Negotiate terms, pricing, and contracts in alignment with company profitability goals.</p></li><li><p><strong>Market Analysis:</strong> Monitor chemical industry trends, competitor activities, and pricing dynamics.</p></li><li><p><strong>Cross-Functional Support:</strong> Collaborate with logistics, regulatory, and QC teams to ensure timely delivery and regulatory compliance (e.g., SDS, REACH).</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Education:</strong> Bachelor's degree in Business, Marketing, or a related field.</p></li><li><p><strong>Experience:</strong> 3–5 years of B2B sales experience, often in SaaS, technology, or industry-specific sectors.</p></li><li><p><strong>Performance History:</strong> Demonstrated ability to meet or exceed sales quotas.</p></li><li><p><strong>Technical Skills:</strong> Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales tools.</p></li><li><p><strong>Languages:</strong> Strong English communication skills are often required, especially in international or tech roles</p></li></ul><p></p>
Elkamash Group
Egypt - Cairo
<ul><li><p><strong>Business Development:</strong> Actively identify, prospect, and acquire new B2B clients within the industrial and manufacturing sectors.</p></li><li><p><strong>Account Management:</strong> Nurture long-term relationships with existing customers to ensure repeat business and satisfaction.</p></li><li><p><strong>Technical Sales:</strong> Provide technical consultation on chemical product applications, specifications, and performance, acting as a technical advisor to customers.</p></li><li><p><strong>Negotiation & Closing:</strong> Negotiate terms, pricing, and contracts in alignment with company profitability goals.</p></li><li><p><strong>Market Analysis:</strong> Monitor chemical industry trends, competitor activities, and pricing dynamics.</p></li><li><p><strong>Cross-Functional Support:</strong> Collaborate with logistics, regulatory, and QC teams to ensure timely delivery and regulatory compliance (e.g., SDS, REACH).</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Education:</strong> Bachelor's degree in Business, Marketing, or a related field.</p></li><li><p><strong>Experience:</strong> 3–5 years of B2B sales experience, often in SaaS, technology, or industry-specific sectors.</p></li><li><p><strong>Performance History:</strong> Demonstrated ability to meet or exceed sales quotas.</p></li><li><p><strong>Technical Skills:</strong> Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales tools.</p></li><li><p><strong>Languages:</strong> Strong English communication skills are often required, especially in international or tech roles</p></li></ul><p></p>
Confidential
Egypt - Giza
<ul><li><p>Review and interpret project contracts, technical documents, and client requirements to ensure accurate quotations and proposals.</p></li><li><p>Provide technical support and solutions to site teams and address any design-related issues during project execution.</p></li><li><p>Assist in the preparation and submission of technical submittals, and as-built documentation.</p></li><li><p>Liaise with suppliers and vendors to evaluate material specifications and ensure the procurement of high-quality components.</p></li><li><p>Support continuous improvement efforts by identifying opportunities for process enhancements and implementing best practices.</p></li><li><p>Proficiency in AutoCAD, SolidWorks, or similar CAD software for 2D and 3D modeling</p></li><li><p>Familiarity with relevant industry codes, standards, and safety regulations.</p></li><li><p>Excellent organizational and time management skills to handle multiple projects simultaneously.</p></li><li><p>Effective communication and teamwork skills to collaborate across departments.</p></li></ul><p></p><p><strong>Requirements</strong></p><p> </p><ul><li><p>Bachelor’s degree in Mechanical or Industrial Engineering.</p></li><li><p>0 to 2 years of experience in a technical office or engineering role, preferably within the sheet metal or electro-mechanical sector.</p></li><li><p>Strong mechanical aptitude and problem-solving skills.</p></li><li><p>Proficiency and working knowledge in MS Office tools (Excel, in particular).</p></li><li><p>Self-starter and result-driven character.</p></li><li><p>Drafting Software proficiency (AutoCAD, SolidWorks, Inventor,...etc)</p></li></ul><p></p>
Client of imploy
Egypt - Giza
<p>We are Hiring Sales Engineer in Nasr city If you bridge the gap between technical expertise and commercial excellence, this is the perfect opportunity for you! Location: Nasr City Job Type: Full-time (Sunday to Thursday, 8 hours/day) Experience: 0 - 2 Years (Fresh graduates with a strong passion are highly welcome!) Key Responsibilities: Identify and develop new business opportunities with prospective and existing B2B clients. Deliver tailored product presentations, solution demos, and technical discussions. Understand customer requirements and propose the best technical & commercial solutions. Maintain accurate records of opportunities and customer interactions in CRM. Collaborate with engineering, product, and support teams to ensure seamless delivery.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Skills: Bachelor s Degree in Engineering (preferably Electrical, Electronics, Computer, or a related field). Excellent communication, presentation, and relationship-building skills. Ability to translate complex technical features into clear customer benefits. Familiarity with CRM software and sales tracking systems is a plus. To Apply: If you are ready to take on this exciting challenge, please send your updated CV to: PHONE_NUMBER Subject line: "Sales Engineer Application"</p>
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Join our Team
<br><p><strong>About this opportunity:</strong></p><br><br><p>Join our team at Ericsson as Network Engineer, a critical role that drives our RAN technical delivery based on customer requirements and burgeoning business needs. As part of our dynamic team, you will facilitate profitable business growth by bridging customer needs and technical opportunities into robust service delivery. You will support during the requirement analysis and high-level design phases while having the chance to assume responsibilities in service delivery.</p><br><br><br><p><strong>Job Responsibilities</strong></p><br><br><ul><li>Leading Customer interaction for technical discussions</li><li>Assist in the development of a service proposal</li><li>Participate in knowledge sharing activities</li><li>Collect and document customer requirements </li><li>Develop technical presentations and proposals, and perform customer presentations</li><li>Identify add-on sales opportunities.</li></ul><br><p><strong>Requirements</strong></p><br><br><ul><li>5-8 years of experience in Ericsson RAN, 5G/4G/VOLTE</li><li>Bachelor’s degree of Communication Engineering or equivalent</li><li>Knowledge about the latest telecom RAN technologies, preferably working experience with LTE, VoLTE & 5G</li><li>Hands-on and/or troubleshooting experience with the Ericsson RAN nodes is an advantage</li><li>Excellent interpersonal, cultural, social and presentation skills</li><li>English Fluency</li></ul><br><br> </div>
Egypt - Giza
<p><strong>Job Description: </strong></p><ul><li><p>Help employees solve basic computer and technical problems.</p></li><li><p>Install and set up computers, laptops, printers, and software.</p></li><li><p>Support users with Windows, Microsoft Office, and email issues.</p></li><li><p>Reset passwords and help with user accounts.</p></li><li><p>Troubleshoot basic network and internet problems.</p></li><li><p>Record and follow up on IT support requests.</p></li><li><p>Assist the IT team with daily technical tasks and equipment maintenance.</p></li><li><p>Escalate complex issues to senior IT engineers when needed.<br> </p></li></ul><p><strong>The intern will learn: </strong></p><ul><li><p>Hands-on experience with Windows operating systems and Microsoft Office.</p></li><li><p>How to provide technical support to end users.</p></li><li><p>Basic hardware installation and computer maintenance.</p></li><li><p>Fundamentals of networking and troubleshooting.</p></li><li><p>How to use an IT ticketing/help desk system.</p></li><li><p>User account management and IT security best practices.</p></li><li><p>Professional communication and customer service skills.</p></li><li><p>Teamwork and problem-solving in a real business environment.</p></li></ul><p></p><p><strong>Internship Start date</strong>: Immediately</p><p><strong>Duration</strong>: 3 months</p><p><strong>Requirements</strong></p><p></p><ul><li><p>Fresh graduate from Computer Science, Information Systems, or a related field.</p></li><li><p>Basic knowledge of computers, Windows, and Microsoft Office.</p></li><li><p>Willingness to learn and solve technical problems.</p></li><li><p>Good communication and teamwork skills.</p></li></ul><p></p>
ARCANIOS
Egypt - Cairo
<p><strong>Job Summary</strong></p><p>The Fire Fighting Design Engineer is responsible for the design, review, and coordination of fire suppression systems for industrial, commercial, and infrastructure projects, ensuring compliance with applicable codes, standards, and client requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Design fire fighting systems in accordance with applicable codes and standards.</p></li><li><p>Prepare hydraulic calculations and system design calculations.</p></li><li><p>Develop fire protection layouts, riser diagrams, and equipment schedules.</p></li><li><p>Prepare technical specifications and material submittals.</p></li><li><p>Review shop drawings, material submittals, and contractor documents.</p></li><li><p>Coordinate with architectural, structural, mechanical, electrical, and process disciplines.</p></li><li><p>Ensure compliance with NFPA 13, NFPA 15, NFPA 11, NFPA 20, NFPA 24, local regulations, and project specifications.</p></li><li><p>Participate in design reviews and provide technical support throughout project execution.</p></li><li><p>Assist during construction and respond to technical queries when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Mechanical Engineering.</p></li><li><p>Minimum 2 years of experience in fire fighting system design.</p></li><li><p>Good knowledge of NFPA 13, NFPA 20, NFPA 24, and related fire protection standards.</p></li><li><p>Proficiency in AutoCAD (Revit is an advantage).</p></li><li><p>Experience with hydraulic calculation software is preferred.</p></li><li><p>Strong technical writing and coordination skills.</p></li><li><p>Good in English.</p></li></ul><p></p>
Alunaut
Egypt - Cairo
<p>Identify and develop new business opportunities within oil & gas, marine, commercial, infrastructure segments</p><p>Manage the full sales cycle from lead generation to closing</p><p>Build and maintain relationships with consultants, contractors, and end clients</p><p>Coordinate internally with technical office for proposal preparation and submissions</p><p>Follow up on quotations and drive conversion to POs</p><p></p><p><strong>Requirements</strong></p><p>Requirements:</p><p></p><p>▪️ 3+ years of experience in technical sales within oil & gas, marine, or heavy industrial sectors</p><p>▪️Strong technical background in HVAC / ventilation / MEP systems, with the ability to understand specs, drawings, and BOQs</p><p>Existing network with key stakeholders (consultants, EPC contractors, end users) in Egypt</p><p>▪️Proven track record of closing deals and achieving sales targets in project-based environments</p><p>▪️Strong commercial awareness, including pricing, margins, and negotiation strategies</p><p>▪️Ability to manage multiple projects and long sales cycles simultaneously</p><p>▪️High level of ownership, responsiveness, and follow-through</p><p>▪️Strong communication and presentation skills, both technical and commercial</p><p>▪️Comfortable working in a lean, fast-paced environment with direct exposure to management</p><p>▪️Proficiency in Microsoft Office (especially Excel)</p><p></p>
Egypt - Cairo
Public Health BIM Technician Location: New Cairo, Egypt<br>Hire Pals is currently partnering with a highly regarded multidisciplinary design consultancy to hire a Public Health BIM Technician to support the delivery of complex building projects and lead electrical design activities across multiple project stages. The role will suit an experienced electrical design professional who is comfortable taking ownership of technical delivery, coordinating with multiple disciplines, engaging with clients and guiding more junior members of the team.<br>Key Responsibilities:• Ensure BIM compliance and quality.• Develop and coordinate BIM models.• Support multidisciplinary coordination.• Maintain CAD/BIM standards and project files.• Perform Navisworks clash detection and assist in clash resolution. • Participate in coordination meetings and workshops. • Support project delivery strategies and workflow improvements. • Check drawing quality and ensure QA/QC compliance. • Coordinate with regional design teams when required.<br>Skills & Experiences • 2-8 years of experience as a BIM Technician – Public Health & Fire Fighting• Degree or relevant professional qualification.• Expert in Revit, Auto CAD, Navisworks, BIM Collaborate Pro, BIM 360 Docs, Dynamo and Office 365.• Strong Public Health & Fire Fighting systems knowledge.• Excellent English communication.• Knowledge of codes, regulations and submission requirements.
British Council Egypt
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><p><span><strong><span>Role Description, Purpose & Accountabilities</span></strong></span></p><br><br><br><p><span>We are seeking a highly organised and proactive Teaching Operations Coordinator to provide key coordination and logistical support that ensures the smooth and efficient running of our teaching operation.</span></p><br><br><br><p><span>In this role, you will deliver a range of administrative and customer services in line with corporate procedures, helping to maximise quality, continuity and efficiency. You will support student registration, customer care and re-registration processes, ensuring compliance with organisational policies and high standards of teaching, learning and service delivery. Responsibilities will include maintaining accurate customer and financial records, preparing routine and non-standard documentation, reports and reconciliations, and carrying out basic analysis to support process improvement.</span></p><br><br><br><p><span>You will be a key point of contact for customer enquiries, providing excellent service while escalating complex issues appropriately. You will proactively identify and communicate risks that may affect teaching delivery or the customer experience, including complaints, resourcing challenges and logistical or technical difficulties. Working closely with colleagues and external suppliers, you will coordinate activities, services and events, ensuring they run smoothly and effectively.</span></p><br><br><br><p><span>The successful candidate will understand and follow risk management and compliance procedures, including safeguarding, security, financial controls and data handling requirements. You will also manage small-scale resources, ensure materials and equipment are available when needed, and effectively plan, prioritise and coordinate work to meet changing demands and agreed quality and service standards.</span></p><br><br><br><p><span><strong><span>Qualifications & Experience</span></strong></span></p><br><br><br><p><span><strong><span>Essential</span></strong></span></p><br><br><ul><li><span>Bachelor’s degree in administrative management, Human Resources, or a related field</span></li><li><span>Experience in a customer focused environment. </span></li><li><span>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</span></li></ul><br><p><span><strong><span>Desirable</span></strong></span></p><br><br><ul><li><span>Operational Management</span></li><li><span>Process Improvement </span></li><li><span>Communication</span></li><li><span>Basic understanding of risk, compliance, and confidentiality procedures.</span></li><li><span>Experience in logistics, event coordination, or regulated service delivery </span></li></ul><br><br><p><span><strong><span>Important Information</span></strong></span></p><br><br><br><ul><li><span><strong><span>Location:</span></strong><span> the position is based in Cairo - <strong><span>Unit 607, Stars Centre</span></strong>, Egypt</span></span></li><li><span><strong><span>Contract Hours:</span></strong><span> full time, 7.5 h a day, shift-based in school times, weekend is rotatable</span></span></li><li><span><strong><span>Contract Type</span></strong><span>: full-time, 12 months renewable fixed-term contract. </span></span></li><li><span><strong><span>Salary:</span></strong><span> EGP 16,667/month</span></span></li><li><span><strong><span>Benefits:</span></strong><span> 21 annual leave days plus public holidays, medical insurance (full cover), social insurance as per local regulations </span></span></li><li><span><strong><span>Right to Work:</span></strong><span> The candidates must have legal right to live and work in Egypt.</span></span></li><li><span><strong><span>Background Screening:</span></strong><span> all successful candidates are obliged to undergo comprehensive background screening and Police Check</span></span></li><li><span><strong><span>Closing Date:</span></strong><span> 6th August 2026</span></span></li><li><span><strong><span>Interviews:</span></strong><span> planned 17-18th August 2026</span></span></li></ul><br><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>
British Council Egypt
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><p><span><strong><span>Role Description, Purpose & Accountabilities</span></strong></span></p><br><br><br><p><span>We are seeking a highly organised and proactive Teaching Operations Coordinator to provide key coordination and logistical support that ensures the smooth and efficient running of our teaching operation.</span></p><br><br><br><p><span>In this role, you will deliver a range of administrative and customer services in line with corporate procedures, helping to maximise quality, continuity and efficiency. You will support student registration, customer care and re-registration processes, ensuring compliance with organisational policies and high standards of teaching, learning and service delivery. Responsibilities will include maintaining accurate customer and financial records, preparing routine and non-standard documentation, reports and reconciliations, and carrying out basic analysis to support process improvement.</span></p><br><br><br><p><span>You will be a key point of contact for customer enquiries, providing excellent service while escalating complex issues appropriately. You will proactively identify and communicate risks that may affect teaching delivery or the customer experience, including complaints, resourcing challenges and logistical or technical difficulties. Working closely with colleagues and external suppliers, you will coordinate activities, services and events, ensuring they run smoothly and effectively.</span></p><br><br><br><p><span>The successful candidate will understand and follow risk management and compliance procedures, including safeguarding, security, financial controls and data handling requirements. You will also manage small-scale resources, ensure materials and equipment are available when needed, and effectively plan, prioritise and coordinate work to meet changing demands and agreed quality and service standards.</span></p><br><br><br><p><span><strong><span>Qualifications & Experience</span></strong></span></p><br><br><br><p><span><strong><span>Essential</span></strong></span></p><br><br><ul><li><span>Bachelor’s degree in administrative management, Human Resources, or a related field</span></li><li><span>Experience in a customer focused environment. </span></li><li><span>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</span></li></ul><br><p><span><strong><span>Desirable</span></strong></span></p><br><br><ul><li><span>Operational Management</span></li><li><span>Process Improvement </span></li><li><span>Communication</span></li><li><span>Basic understanding of risk, compliance, and confidentiality procedures.</span></li><li><span>Experience in logistics, event coordination, or regulated service delivery </span></li></ul><br><br><p><span><strong><span>Important Information</span></strong></span></p><br><br><br><ul><li><span><strong><span>Location:</span></strong><span> the position is based in Cairo - <strong>6th October Area</strong>, Egypt</span></span></li><li><span><strong><span>Contract Hours:</span></strong><span> full time, 7.5 h a day, shift-based in school times, weekend is rotatable</span></span></li><li><span><strong><span>Contract Type</span></strong><span>: full-time, 12 months renewable fixed-term contract. </span></span></li><li><span><strong><span>Salary:</span></strong><span> EGP 16,667/month</span></span></li><li><span><strong><span>Benefits:</span></strong><span> 21 annual leave days plus public holidays, medical insurance (full cover), social insurance as per local regulations </span></span></li><li><span><strong><span>Right to Work:</span></strong><span> The candidates must have legal right to live and work in Egypt.</span></span></li><li><span><strong><span>Background Screening:</span></strong><span> all successful candidates are obliged to undergo comprehensive background screening and Police Check</span></span></li><li><span><strong><span>Closing Date:</span></strong><span> 6th August 2026</span></span></li><li><span><strong><span>Interviews:</span></strong><span> planned 17-18th August 2026</span></span></li></ul><br><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>
Four Seasons Hotel Riyadh
Egypt - Cairo
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p>
<h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4>
<p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p>
<h4>The role of Communications Agent:</h4>
<p>We are currently seeking the creative talent for a full-time Communications Agent who is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team. The candidate should have the ability to follow proper payroll procedures, provide general information and inquiries to all callers, and be familiar with hotel services, hours of operation, key hotel personnel, daily activities, special functions, etc. The role also requires the ability to successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.</p>
<h4>Our ideal Communications Agent:</h4>
<p>A special talent and passion for ensuring you and your team deliver the highest level of guest experience and quality to our guests. Proficiency in reading and writing in English is necessary for this role. Fluency in English speaking is mandatory.</p>
<h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li>
<li>Comprehensive private medical insurance, dental, disability, and life insurance</li>
<li>Retirement benefits and pension</li>
</ul>
<p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>
Four Seasons Hotels and Resorts
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b><u><span>Reception</span><span> Agent</span></u></b><b><span>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</span></b></p><br><br><br><p><b><span>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</span></b></p><br><br><p><span><span>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and</span><span>encourage</span><span>to offer phenomenal service. </span></span></p><br><br><p><span><span>We seek</span><span>the creative</span><span>talents that are well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept. </span></span></p><br><br><br><p><b><span>The Role of</span><span>Reception Agent</span><span>:</span></b></p><br><br><p><span><span>We are currently seeking the creative</span><span>talent</span><span>a Full-time talented </span><span>Reception Agent</span><span> that </span><span>is</span><span> well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept to join our team. </span></span></p><br><br><p><span><span>The </span><span>Reception</span><span> Agent is a central part of the Front Office Team whose main</span><span>objective</span><span>is to ensure our guests have a smooth arrival and departure experience</span><span>, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special request</span><span>s whenever possible. Interactions with guests will be in person and by phone.</span></span><br></p><br><br><p><b><span>Our Ideal </span><span>Reception</span><span> Agent:</span></b></p><br><br><p><span><span>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests</span><span>. </span><span>Reading, writing and oral</span><span>proficiency</span><span>in the English language and a</span><span>bachelor</span><span>degree graduate is</span><span>a must</span><span>with 1-2 years of pervious luxury experience in related position</span><span>. </span></span></p><br><br><br><p><b><span>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</span></b></p><br><br><p><span><span>Competitive Salary, wages, and a comprehensive benefits package </span></span></p><br><br><p><span><span>Excellent Training and Development opportunities </span></span></p><br><br><p><span><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals. </span></span></p><br><br><p><span><span>Comprehensive private medical insurance, Dental/disability/life insurance </span></span></p><br><br><p><span><span>Retirement benefits/pension </span></span></p><br><br><br><p><b><span>Learn more about what it is like to work at Four Seasons - visit us:</span></b></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br><br><p><span><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as</span><span>much as</span><span>skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.</span><span>Ultimately, our culture breeds success, and rewards it in many different ways.</span></span><i><span>We look forward to receiving your application</span></i><b><span>!</span></b></p><br><br><br><br><br><br><br><br> </div>
Egypt - Cairo
<strong>Description<br><br></strong>Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br><br>At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in German and English.<br><br>Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.<br><br>This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations<br><br>Key job responsibilities<br><br><ul><li> Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.</li><li> Offer detailed technical support with clear and professional communication</li><li> Collaborate with other customer support teams to resolve complex issues</li><li> Document steps and resolutions in a clear, easy-to-follow format</li><li> Identify trends in customer issues and propose improvements to support processes</li><li> Help create knowledge base articles and team documentation</li><li> Stay current on new Amazon Leo products and features<br><br></li></ul>A day in the life<br><br>As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.<br><br><strong>About The Team<br><br></strong>Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations.<br><br><strong>Basic Qualifications<br><br></strong><ul><li> Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment</li><li> Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment</li><li> Strong problem-solving skills with a drive to dig into the details of systems and processes to resolve customer issues</li><li> Excellent communication skills and ability to convey insights from complex analyses to internal and end customers</li><li> Technical curiosity and enthusiasm for learning new technologies and helping customers succeed<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Experience in direct to consumer or business ISP and/or Satellite technical support</li><li> Fluency in multiple languages is a plus<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - Souq.com for E-Commerce LLC - G32<br><br>Job ID: A10551664
ELSEWEDY ELECTRIC
Egypt - Cairo
<p><strong>Job Title: Electrical Tendering Senior Engineer</strong></p><p><strong>Company Name: Elsewedy Electric Infrastructure</strong></p><p><br></p><p><strong>Job Purpose:</strong></p><p>The Electrical Tendering Engineer is responsible for reviewing tender documents, preparing and evaluating electrical technical and commercial proposals, performing quantity take-offs and cost estimations, and coordinating with procurement, subcontractors, suppliers, and internal stakeholders to ensure accurate, competitive, and compliant tender submissions for municipal and industrial infrastructure projects, including WTP, STP, WWTP, dry utilities, and pumping stations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Review tender documents, including Instructions to Tender (ITT), drawings, specifications, and contractual requirements, to analyze prequalification requirements and identify project-specific electrical requirements.</li><li>Assign relevant tendering tasks to Tender Engineers and provide technical guidance throughout the tender preparation process.</li><li>Perform full or partial project breakdowns according to tasks assigned by the Team Leader.</li><li>Prepare and review quantity take-offs for cables, panels, electrical equipment, and other electrical packages.</li><li>Prepare cost estimations and develop technical and commercial proposals for electrical systems and packages.</li><li>Coordinate with the Procurement Department to obtain subcontractors’ and suppliers’ price quotations whenever required.</li><li>Analyze, revise, and provide guidance on price offers received from subcontractors and suppliers, including price breakdowns and commercial comparisons.</li><li>Follow up with Quantity Survey Engineers and provide guidance on the tools and methodologies required for quantity take-offs and cost estimation.</li><li>Prepare and review technical and commercial clarifications submitted to clients and ensure that approved clarifications are properly reflected in the final tender submission.</li><li>Review electrical systems, including MV/LV power distribution networks, switchgear, transformers, MCCs, VFDs, generators, UPS systems, lighting, earthing, and lightning protection.</li><li>Review and interpret single-line diagrams, load schedules, control philosophies, electrical drawings, and technical specifications.</li><li>Review the integration of instrumentation, PLC, SCADA, and automation systems within treatment plants and infrastructure projects.</li><li>Participate in vendor evaluation, RFQ preparation, bid evaluation, and techno-commercial negotiations for electrical equipment and systems.</li><li>Ensure that the final direct cost is aligned with project requirements and tender documents, and identify and report any deviations.</li><li>Keep track of project and tender statuses, prepare checklists for assigned duties and tasks, and report relevant updates to the Team Leader.</li><li>Ensure that tender submissions are complete, accurate, and submitted within the required deadlines.</li><li>Assist in handing over project-related papers, calculations, commercial documents, and technical documentation to the Executive Team in case of project award.</li><li>Ensure compliance with applicable international standards, including IEC, IEEE, NEC, and NFPA, as well as relevant local authority requirements.</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><ul><li>2–5 years of experience in electrical engineering, with direct exposure to WTP, STP, WWTP, dry utilities, and pumping stations.</li><li>Proven experience in tendering, estimation, and bid preparation for municipal and/or industrial infrastructure projects.</li><li>Practical experience with electrical distribution systems, switchgear, transformers, MCCs, control panels, VFDs, generators, and UPS systems.</li><li>Familiarity with instrumentation, SCADA, PLC, and automation systems for water and wastewater treatment plants.</li><li>Experience in design review, vendor evaluation, RFQ preparation, bid evaluation, and techno-commercial negotiations.</li><li>Knowledge of electrical quantity take-offs, materials costs and quantities, BOQ analysis, and cost estimation.</li><li>Knowledge of international standards such as IEC, IEEE, NEC, and NFPA, in addition to applicable local authority requirements.</li><li>Strong ability to interpret electrical drawings, single-line diagrams, load schedules, specifications, and technical documents.</li><li>Strong communication, analytical, coordination, and interpersonal skills.</li><li>Ability to prepare technical reports, records, tender documentation, and project-related reports.</li></ul><p><br></p><p><strong>Academic Qualifications:</strong></p><p>Bachelor's degree in Electrical Engineering.</p><p><strong>Certificates:</strong></p><p>Holder of IPMA certificate is preferred.</p><p>Relevant professional certifications in project management, engineering, or tendering are considered an advantage.</p><p><strong>Language:</strong></p><p>Proficient in English, both verbal and written.</p><p><strong>Computer Skills:</strong></p><p>Proficient in AutoCAD Electrical.</p><p>Advanced MS Excel skills, particularly for BOQ analysis, quantity take-offs, cost sheets, and tender evaluation.</p><p>Familiarity with software and tools used for electrical design, estimation, and tender preparation</p><p><br></p>
Souq.com for E-Commerce LLC
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in Spanish and English.<br>Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.<br>This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations<br>Key job responsibilities<br>• Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.<br>• Offer detailed technical support with clear and professional communication<br>• Collaborate with other customer support teams to resolve complex issues<br>• Document steps and resolutions in a clear, easy-to-follow format<br>• Identify trends in customer issues and propose improvements to support processes<br>• Help create knowledge base articles and team documentation<br>• Stay current on new Amazon Leo products and features<br>A day in the life<br>As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.<br>About the team<br>Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. <br>- Speak, write, and read fluently in Spanish<br>- High school diploma, or equivalent<br>- Experience using strong customer service, communication, and interpersonal skills<br>- Experience communicating technical details verbally and in writing<br>- Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays<br>- Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)<br>- Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment<br>- Excellent communication skills and ability to convey insights from complex analyses to internal and end customers<br>- Technical curiosity and enthusiasm for learning new technologies and helping customers succeed<br>- Experience working in a fast-paced, rapidly changing operations environment<br>- Experience in direct to consumer or business ISP and/or Satellite technical support<br>- Fluency in multiple languages is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
Souq.com for E-Commerce LLC - G32
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in German and English.<br>Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.<br>This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations<br>Key job responsibilities<br>• Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.<br>• Offer detailed technical support with clear and professional communication<br>• Collaborate with other customer support teams to resolve complex issues<br>• Document steps and resolutions in a clear, easy-to-follow format<br>• Identify trends in customer issues and propose improvements to support processes<br>• Help create knowledge base articles and team documentation<br>• Stay current on new Amazon Leo products and features<br>A day in the life<br>As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.<br>About the team<br>Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. <br>- Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment<br>- Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment<br>- Strong problem-solving skills with a drive to dig into the details of systems and processes to resolve customer issues<br>- Excellent communication skills and ability to convey insights from complex analyses to internal and end customers<br>- Technical curiosity and enthusiasm for learning new technologies and helping customers succeed<br>- Experience in direct to consumer or business ISP and/or Satellite technical support<br>- Fluency in multiple languages is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>