Public relations delegate Jobs - Cairo Egypt
3110 Jobs Found
<ul><li>Conduct pre-claim investigation, legal research and initial case assessment</li><li>Perform administrative duties (calendar hearings and deadlines, organize case files, manage logistics etc</li><li>Organize exhibits, documents, evidence, briefs and appendices</li><li>Liaise between trial teams and internal/external third parties</li><li>Help with voir dire, jury selection and witnesses preparation</li><li>Provide assistance with case settlements</li><li>Handling and reviewing company legal activities including drafting and reviewing contracts, agreements or other legal documents, and various regulations.</li><li>Identifying and addressing potential legal issues and risks for current activities, operations and strategic initiatives and manages litigation.</li><li>Representing the company before all governmental and public bodies concerning obligations, rights, contracts, and legal procedures related to the company's business</li><li>Interacting with external lawyers and consultants and seeks their opinion on complex issues of pending and critical legal matters.</li><li>Ensuring compliance with existing law and regulatory requirements.</li><li>Reviewing any complaints and inquiries that are sent to the Legal department</li><li>Preparing periodic reports including all achievements, obstacles, and solutions of the legal affairs department to ensure a continuous improvement.</li><li>Controlling and following-up of current contracts to avoid governmental fines.</li></ul>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>About JLL</h4>
<p>We’re JLL, a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 108,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.</p>
<p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honored to be recognized with awards for our success by organizations both globally and locally.</p>
<p>Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements below. We’re interested in getting to know you and what you bring to the table!</p>
<h4>Role purpose:</h4>
<p>We are currently looking for an assistant cost manager / quantity surveyor (with pre-contract experience).</p>
<h4>What this job involves</h4>
<ul>
<li>Undertaking cost management / quantity surveying skills and knowledge regarding pre-contract and post-contract consultancy services.</li>
<li>Excellent take-off skills required, from both an accuracy and speed perspective.</li>
<li>Preparation of budget / pre-contract cost estimates and various stages’ cost plans as required.</li>
<li>Preparation and formulation of bills of quantities as per the standard formats.</li>
<li>Preparation of pre-tender cost estimates.</li>
<li>Preparation of tender evaluation reports.</li>
<li>Reviewing and negotiating prices with contractors.</li>
<li>Reviewing payment valuations.</li>
<li>Managing the project’s change control of all additional works as required.</li>
<li>Participating in the cost reporting process of the project and preparing budgets versus actual cost reconciliation reports.</li>
<li>Preparing and reviewing measurement tasks as required using CostX or equivalent software tools.</li>
<li>Preparing cash flow forecasts for the project in all stages.</li>
<li>Attending commercial meetings as required with all the stakeholders of the project.</li>
<li>Preparing final accounts and contributing to contractors’ negotiations and agreements.</li>
<li>Represent the company in a professional and diligent manner.</li>
</ul>
<h4>Desired skills and experience for this role</h4>
<ul>
<li>Hardworking, proactive individual with a strong desire to learn and progress with an eye for detail and a passion for high standards.</li>
<li>3-5 years of experience in the real estate sector.</li>
<li>Excellent pre and post contract technical cost and commercial management skills.</li>
<li>Articulate in written and oral communication.</li>
<li>Excellent prioritization and self-management skills and ability to work in a high-pressure environment.</li>
</ul>
<h4>Key competencies</h4>
<ul>
<li>Strong knowledge and track record in the application of IT based solutions.</li>
<li>Software skills required in AutoCAD and Microsoft Office.</li>
<li>Software skills in cost estimation and quantity surveying software like CostX, Plan Swift, Bluebeam or Candy would be advantageous.</li>
<li>Degree in related subject (BSc Quantity Surveying, Construction Management, Civil, Architectural, Electrical, Mechanical or equivalent).</li>
<li>Experience preferably in construction, fit-out and/or renovation projects.</li>
<li>Experience preferably in the Middle East but not essential.</li>
</ul>
<h4>What you can expect from us</h4>
<p>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.</p>
<p>Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.</p>
<p>We can’t wait to see where your ambitions take you at JLL. Apply today!</p>
<h4>Location:</h4>
<p>On-site – Cairo, Egypt</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>Jones Lang LaSalle (JLL) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation. Please direct any other general recruiting inquiries to the appropriate channels.</p></p><p></p>
About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>We are looking for a Manager - People Partnering to join our Instashop team and be part of our growth. If you’re a people person who is hungry for a new adventure, a fast-paced workplace is waiting for you.<br><br>Act as a trusted advisor to Instashop leadership teams on organizational design, talent strategy, workforce effectiveness, culture, and leadership capability. Translate business strategy into actionable people priorities. Drive alignment between business objectives and HR execution. Lead talent reviews and succession planning processes to enable effective internal mobility and succession planning. Provide data driven recommendations on organizational health, retention, engagement, and capability gaps. Evolve Employee Experience by facilitating processes and developing new programs. Bridge management and employee relations by addressing demands, grievances or violations. Manage and control Manpower Plans & Budgets and support the hiring process. Support business needs through the development, engagement, and motivation of employees. Nurture a positive working environment and interactive communication through proper channels. Maintain and monitor HR Systems, Data, and procedures. Implement and manage performance appraisal cycles to drive high performance. Maintain Reward plans and benefits programs in alignment with the Rewards Centre of Excellence. Manage reporting and analytics for better decision making in alignment with the Centre Of Excellence.<br><br>Qualifications<br><br>Bachelor’s Degree within HR / Employment Relations (CIPD Qualification or Coaching background is a plus). Minimum of 7 years’ experience within HR Business Partnering. Demonstrated experience managing and influencing stakeholders within complex matrix organizations across multiple markets. Demonstrated ability operating in ambiguous environments with the ability to provide structure, clarity, and direction. Ideally with exposure to the following industries: Retail / E-commerce, Logistics / fulfillment (operations heavy environments) or fast growth organizations. Ability to build and sustain strong professional relationships through collaboration, trust, and a growth oriented mindset. Ability to maintain confidentiality. Strong Communication skills (Written and Verbal).
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>2.1 Ensure and provide flawless, upscale, professional and high class guest service experiences.</p>
<p>2.2 Analyse guest feedback and provide strategic direction to continuously improve overall rating.</p>
<p>2.3 Create a communication bridge between guests and operational departments.</p>
<p>2.4 Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore.</p>
<p>2.5 Approve the “Through Our Guests’ Eyes” report prepared according to requests, needs and demands placed by guests throughout the day.</p>
<p>2.6 Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests.</p>
<p>2.7 Ensure that a Welcome Letter is written and sent to guests staying at the hotel.</p>
<p>2.8 Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner.</p>
<p>2.9 Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department.</p>
<p>2.10 Conduct an internal communication meeting with the department at least twice every month and record the items discussed.</p>
<p>2.11 Responsible for procuring and protecting the supplies required to manage the office.</p>
<p>2.12 Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction.</p>
<p>2.13 Identify the personal expectations and tendencies of guests and work on future concepts accordingly.</p>
<p>2.14 Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests.</p>
<p>2.15 Inform the General Manager about any diseases and health problems of guests.</p>
<p>2.16 Prepare the “Monthly Timecard Report” for Guest Relations employees and submit the report to the Personnel Department.</p>
<p>2.17 Prepare the weekly work schedules for Guest Relations employees.</p>
<p>2.18 Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle.</p>
<p>2.19 Take part in the Emergency Response Teams and manage and deploy his or her own team.</p>
<p>2.20 Predict that all activities and all equipment and belongings purchased may create disease for the environment, join all activities organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environmental knowledge and carry on necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed out etc.).</p>
<p>2.21 Implement necessary warnings and departmental trainings in order to save energy inside the facility. Carry on implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p>
<p>2.22 Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p>
<p>2.23 Provide safe carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical contamination.</p>
<p>2.24 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p>
<p>2.25 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<li>Education: At least a bachelor’s degree.</li>
<li>Experience: At least 7 years of experience in the industry following theoretical education.</li>
<li>Foreign language: Excellent level of English to communicate with guests and employees.</li>
<li>Courses and training: Prior attendance in seminars and trainings in the related field.</li>
<li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li>
<li>Skills: Has excellent command of guest profiles. Trains his or her team and instructs them on how to address guests. Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Expected to integrate and coordinate the operations that concern an important unit in the facility.</li></p><p></p>
????Nassr City Key Responsibilities:- Translate the HR plan into clear tasks, schedules, and responsibilities, and follow up on daily execution.- Review manpower requests and job descriptions, and manage recruitment agencies, sourcing, screening, interviews, and offers.- Supervise employment contracts, onboarding, orientation programs, probation periods, and ensure completion of employee documents.- Maintain employee files, HR system data, access permissions, and document expiry alerts.- Review attendance, leaves, absences, lateness, overtime, and close monthly payroll variables on time.- Review payroll inputs and approved changes, and coordinate with the Payroll Accountant before submitting payroll to management.- Organize performance appraisal cycles, probation evaluations, performance improvement plans, and follow up with managers and employees.- Identify training needs and follow up on training implementation and impact in coordination with managers.- Supervise employee requests, letters, medical insurance, loans, and allowances according to approved authorities.- Review employee complaints, classify cases, complete case files and documents, escalate sensitive cases to the HR Manager, and follow up until closure and documentation.- Supervise resignations, contract terminations, clearance processes, settlements, and exit interviews.- Review each Saudi government transaction package and ensure decisions, documents, and data are complete before referring it to the Administrative Affairs Manager.- Manage the tracking register for Qiwa, GOSI, Mudad, and Muqeem transactions, and follow up with the Administrative Affairs Manager until proof of closure is received.- Update the approved HR system and employee files after receiving proof of execution, and reconcile data with platform outputs.- Follow up on Egyptian platforms and compliance requirements through approved local authorities for Halfa Solutions.- Prepare monthly reports on manpower, recruitment, turnover, leaves, payroll, risks, and service indicators.- Distribute, review, and train the HR Specialist’s work, and follow up on the Payroll Accountant’s performance during the transition phase.- Differentiate between the requirements of each country and company, and avoid applying a unified procedure if it conflicts with local law or contract terms.- Stop any undocumented or non-compliant transaction and escalate it to the HR Manager.- Ensure no financial, job-related, or payroll change is processed without approved supporting documents.- Ensure no direct access, credentials, or verification codes are granted for Saudi government platforms.<br>Requirements:- 5–7 years of experience in Human Resources.- Practical experience in a Saudi company or a group providing HR services to Saudi companies.- Direct experience in personnel affairs, recruitment, payroll, probation period management, performance management, and employee relations.- Practical knowledge of Saudi Labor Law, Egyptian Labor Law, and relevant social insurance regulations.- Practical understanding of Qiwa, GOSI, Mudad, and Muqeem requirements and workflows, with the ability to prepare transactions and review outputs without direct access being required.- Experience using an HR system or ERP system for data management and workflows.
<p><h4>Company description</h4>
<p>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.</p>
<p>Encapsulating traditional Turkish hospitality, each Rixos destination is a rich living space where guests and residents can find everything they need, always in a carefree atmosphere.</p>
<p>In 2017, Rixos Hotels announced a strategic partnership with Accor Hotels, and in 2022 Rixos became part of Ennismore’s “Immersive Resorts” and became the backbone of the “All Inclusive Collection”.</p>
<h4>Brand network</h4>
<p>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.</p>
<p>With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.</p>
<p>With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!</p>
<h4>What is special about Rixos service?</h4>
<p>A culture of noticing the little things and knowing that the little things have always been the big things!</p>
<p>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits? Apply now, join Rixos and make a difference in others’ lives!</p>
<h4>Job description</h4>
<p>Makes pre-arrival, mid-stay, and post-stay calls to guests to ensure needs are met.</p>
<p>Compiles and distributes list of anticipated services and amenities to relevant departments.</p>
<p>Contacts appropriate individual or department (e.g., bell person, front desk, housekeeping, engineering, and security) as necessary to resolve guest call, request, or problem.</p>
<p>Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p>
<p>Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p>
<p>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p>
<p>Makes “guest contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p>
<p>Writes down any comments, requests, suggestions and complaints received from guests during the day.</p>
<p>Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire, translates them into English, and sends them to all of the department managers.</p>
<p>Identifies the special days of guests such as birthdays, wedding anniversaries, etc., makes the necessary organization together with the related departments and monitors the organization.</p>
<p>Works in coordination with all departments and ensures the flow of necessary information.</p>
<p>Follows the VIP procedures and greets VIP guests and bids them farewell.</p>
<p>Walks agency representatives and potential guests around the facility.</p>
<p>Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p>
<p>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p>
<p>Keeps any items that guests lose in the facility or forget in their room when checking out. Delivers any lost and found to guests still at the hotel or sends them by mail.</p>
<p>Responds to guest inquiry forms and all written suggestions, complaints, etc.</p>
<p>Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, calls a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p>
<p>Predicts that all activities and all equipment and belongings purchased may create disease for the environment, joins all activities organized to protect biological diversity and shares the responsibilities. Shares individual responsibilities in order to increase environmental knowledge and to carry on necessary trainings.</p>
<p>Provides minimum consumption of currently used items and equipment (paper, printed materials, etc.).</p>
<p>Implements necessary warnings and departmental trainings in order to save energy inside the facility. Carries on implementing decisions which were taken for saving energy. Predicts effects of environment and efficiency of energy on purchased equipment.</p>
<p>Implements responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment, and leads staff.</p>
<p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least high school degree.</li>
<li>Experience: At least 4 years of experience in the industry.</li>
<li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French, or Russian.</li>
<li>Courses and training: Prior attendance in seminars and trainings related to the job.</li>
<li>Computer literacy: MS Office applications, front office programmes (Fidelio, Opera, etc.).</li>
<li>Skills: Familiar with guest profiles based on experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field.</li>
</ul>
<h4>Additional information</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>We are looking for a Manager - People Partnering to join our Instashop team and be part of our growth. If you’re a people person who is hungry for a new adventure, a fast-paced workplace is waiting for you.<br><br>Act as a trusted advisor to Instashop leadership teams on organizational design, talent strategy, workforce effectiveness, culture, and leadership capability. Translate business strategy into actionable people priorities. Drive alignment between business objectives and HR execution. Lead talent reviews and succession planning processes to enable effective internal mobility and succession planning. Provide data driven recommendations on organizational health, retention, engagement, and capability gaps. Evolve Employee Experience by facilitating processes and developing new programs. Bridge management and employee relations by addressing demands, grievances or violations. Manage and control Manpower Plans & Budgets and support the hiring process. Support business needs through the development, engagement, and motivation of employees. Nurture a positive working environment and interactive communication through proper channels. Maintain and monitor HR Systems, Data, and procedures. Implement and manage performance appraisal cycles to drive high performance. Maintain Reward plans and benefits programs in alignment with the Rewards Centre of Excellence. Manage reporting and analytics for better decision making in alignment with the Centre Of Excellence.<br><br>Qualifications<br><br>Bachelor’s Degree within HR / Employment Relations (CIPD Qualification or Coaching background is a plus). Minimum of 7 years’ experience within HR Business Partnering. Demonstrated experience managing and influencing stakeholders within complex matrix organizations across multiple markets. Demonstrated ability operating in ambiguous environments with the ability to provide structure, clarity, and direction. Ideally with exposure to the following industries: Retail / E-commerce, Logistics / fulfillment (operations heavy environments) or fast growth organizations. Ability to build and sustain strong professional relationships through collaboration, trust, and a growth oriented mindset. Ability to maintain confidentiality. Strong Communication skills (Written and Verbal).
Sherif Baghdadi Group is looking for a Strategic Senior HR Professional to join our executiveteam to oversee and manage our end-to-end HR operations. the ideal partner will act as acore support function, handling daily HR operations, personnel activities, recruitmentsupport, performance management, KPIs, employee relations, and ensuring that all HRpractices are aligned with Egyptian Labor Law and social insurance regulations.<br>• In this critical leadership role, you will act as a core strategic partner to the CEO andexecutive board. You will be responsible for shaping our entire Human Resources and Organizational Development (OD) landscape. We operate in a fast-paced, highly technical B2B, B2C, F&B, corporate, and service-based businesses and we need an HR leader whounderstands how to align our human capital with our corporate strategy and expansions tohospitality retail and manufacturing.<br><br>Key Responsibilities<br>• Lead OD initiatives, structure HR hierarchies, and utilize to ensure absolute alignment between our strategy, structure, and staff.<br>• Design implement and govern a practical performance management and HR cost effectiveness system.<br>• Design, implement, and oversee comprehensive appraisal plans and quarterly performance review cycles.<br>• Assist in implementing HR policies, procedures, and best practices.<br>• Perform TNA analysis and design training programs.<br>• Drive the recruitment of specialized talent, while building strong retention programs.<br>• Review and challenge performance ratings where evidence is weak or inconsistent.<br>• Create and monitor Performance Improvement Plans for weak performers.<br>• Assess incentive and bonus effectiveness against sales customer productivity and cost outcomes.<br>• Recommend fair reward decisions based on evidence and business contribution.<br>• Build and update monthly HR dashboards using Excel and HRIS data.<br>• Maintain and update employee records and HR databases accurately.<br>• Maintain accurate HR analytics data and ensure confidentiality.<br><br><br>Job Requirements<br>• Bachelor’s degree in Business Administration Human Resources or any discipline.<br>• 7+ years of progressive HR experience, with at least 3 years in a senior/managerial role.<br>Background in industrial supply, B2B, or manufacturing sectors within the Egyptian market is highly preferred.<br>• Hands-on experience with HR systems, attendance systems, or HRIS is preferred.<br>• Strong knowledge of HR operations, recruitment, onboarding, employee relations, payroll inputs, and performance management.<br>• Good understanding of labor law, HR policies, and employee documentation requirements.<br>• Proven track record in Organizational Development, crafting detailed KPIs, and designing effective performance appraisal frameworks. • Strong business acumen with the ability to connect HR metrics to overall business.<br>• Profitability and operational efficiency.<br>• Analytical thinking and attention to detail with Practical problem solving.<br>• Strong communication, presentation skills influencing skills.<br>• Proficiency in Microsoft Office, especially Excel and Word.<br>• Good command of Arabic and English, both written and spoken.
Expert Senior Juridique et Réglementaire du Secteur de l’Énergie<br>NTU International prépare une offre pour le projet financé par l’Union européenne « Assistance Technique au Programme d’Appui à la Transition Énergétique au Bénin (ATE) », dont l’objectif est d’appuyer les réformes sectorielles, l’opérationnalisation des dispositions réglementaires et le renforcement de la gouvernance du secteur énergétique au Bénin. Le programme prévoit notamment un appui au développement et à l’opérationnalisation des cadres législatifs et réglementaires relatifs à l’accès à l’énergie, aux énergies renouvelables, à l’efficacité énergétique et à l’implication du secteur privé dans le secteur énergétique. NTU International recherche un(e) Expert Senior Juridique et Réglementaire du Secteur de l’Énergie pour appuyer les réformes légales, réglementaires et institutionnelles du secteur énergétique au Bénin.<br>Principales responsabilités Appuyer l’analyse, la révision et l’actualisation du cadre juridique et réglementaire du secteur de l’énergie;Fournir une assistance technique sur les textes relatifs aux énergies renouvelables, à l’efficacité énergétique, à l’électrification rurale et à l’accès à l’électricité;Contribuer à l’élaboration et à la révision des lois, décrets, règlements, directives et textes d’application du secteur énergétique;Appuyer la mise en conformité des cadres réglementaires avec les orientations régionales et les bonnes pratiques internationales;Conseiller les institutions publiques sur les aspects réglementaires liés aux investissements énergétiques et aux partenariats institutionnels;Soutenir le développement de cadres réglementaires pour les producteurs indépendants, les mini-réseaux, les ESCO et l’autoproduction électrique;Appuyer les mécanismes réglementaires liés à la qualité des équipements énergétiques et à la gestion des déchets électroniques;Contribuer à la rédaction de notes juridiques, avis réglementaires, analyses comparatives et documents stratégiques;Participer aux consultations institutionnelles et au dialogue réglementaire avec les parties prenantes du secteur;Contribuer aux activités de formation et de renforcement des capacités des institutions bénéficiaires. Formation Diplôme universitaire de niveau Master (BAC+5) en droit, droit de l’énergie, droit public, droit des affaires, régulation des services publics ou tout autre domaine pertinent.<br>Expérience professionnelle générale Minimum 10 ans d’expérience professionnelle dans le domaine juridique et réglementaire;Expérience confirmée dans des projets de réforme du secteur de l’énergie ou des infrastructures;Expérience de travail sur des projets financés par l’Union européenne, la Banque mondiale, la BAD, l’AFD, la GIZ ou d’autres bailleurs internationaux.<br>Expérience professionnelle spécifique Minimum 7 ans d’expérience dans le domaine de la réglementation énergétique ou des réformes juridiques du secteur de l’énergie;Expérience avérée dans la rédaction de textes réglementaires et l’analyse juridique appliquée au secteur énergétique;Bonne connaissance des cadres réglementaires relatifs aux énergies renouvelables, à l’efficacité énergétique et aux PPP énergétiques;Expérience liée à la régulation du secteur électrique et aux autorités de régulation constitue un atout important;Expérience en Afrique subsaharienne, notamment en Afrique de l’Ouest, fortement souhaitée;Une expérience au Bénin ou dans l’espace CEDEAO constitue un avantage.<br>Langues Excellente maîtrise du français oral et écrit (C1 minimum);Bonne connaissance de l’anglais professionnel constitue un atout.<br>Veuillez noter que l’inclusion dans la base d’experts ne garantit pas une mobilisation immédiate. Seuls les candidats présélectionnés seront contactés.
<p>Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set</p><p><strong>Desired Candidate Profile</strong></p><p>A diploma or degree in Hotel Management, Hospitality, or a related field is preferred. 2-5 years of housekeeping experience, preferably in a supervisory or managerial role . Strong leadership & team management to supervise housekeeping staff. Excellent communication skills for interacting with guests and staff. Attention to detail to maintain high cleanliness standards. Time management & organizational skills for scheduling and task delegation. Problem-solving abilities to handle guest complaints or housekeeping issues. Knowledge of housekeeping procedures, cleaning techniques, and safety regulations.</p>
<p><strong>About Medany Advocates & Legal Consultants</strong></p><p>Medany Advocates & Legal Consultants is a litigation-focused law firm based in Maadi, Cairo. We provide legal representation, dispute resolution, corporate and commercial legal services, contract drafting, legal opinions, and strategic legal solutions for businesses and individuals.</p><p>We are looking for a motivated <strong>Junior Lawyer</strong> to join our growing team.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Assist in handling litigation cases before Egyptian courts.</p></li><li><p>Draft legal memoranda, contracts, notices, and legal correspondence.</p></li><li><p>Conduct legal research and prepare legal opinions.</p></li><li><p>Attend court hearings, governmental authorities, and public entities.</p></li><li><p>Prepare and organize legal files and case documentation.</p></li><li><p>Support senior lawyers in case strategy and client matters.</p></li><li><p>Follow up on ongoing litigation and administrative procedures.</p></li><li><p>Ensure compliance with applicable laws and professional standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>LL.B. degree from an accredited university.</p></li><li><p>Registered with the Egyptian Bar Association.</p></li><li><p>0–2 years of legal experience.</p></li><li><p>Strong legal drafting and research skills.</p></li><li><p>Excellent written and spoken Arabic.</p></li><li><p>Good command of English.</p></li><li><p>Proficiency in Microsoft Office.</p></li><li><p>Strong analytical and organizational skills.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>High level of integrity, professionalism, and attention to detail.</p></li><li><p>Residence in Cairo is preferred.</p></li></ul><p></p>
<ul><li><p>Greet all customers warmly and deliver an exceptional, high-end shopping experience that reflects the brand’s standards.</p></li><li><p>Assist clients in finding the perfect fit and proactively suggest complementary items to maximize basket size and complete outfits.</p></li><li><p>Achieve daily and monthly sales targets while actively monitoring personal Key Performance Indicators (KPIs).</p></li><li><p>Maintain and develop a personal client book, proactively reaching out to regular customers regarding new arrivals, exclusive collections, and promotional events.</p></li><li><p>Ensure the sales floor remains clean, organized, and compliant with visual merchandising guidelines (folding, hanging, and displaying stock).</p></li><li><p>Assist with stock shipments, conduct inventory counts, and efficiently replenish merchandise from the backroom to the shop floor.</p></li><li><p>Process transactions swiftly and accurately utilizing the Point of Sale (POS) system.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience</strong>: 0–2 years of experience in retail sales.</p></li><li><p><strong>Education</strong>: High School Diploma or Bachelor’s Degree.</p></li><li><p><strong>Languages</strong>: Good in both Arabic and English to effectively communicate with a diverse customer base.</p></li><li><p><strong>Communication Skills</strong>: Exceptional interpersonal and active listening skills with the ability to build trust and rapport with premium shoppers.</p></li><li><p><strong>Presentation:</strong> A neat, professional, and well-groomed appearance aligned with a premium fashion brand.</p></li><li><p><strong>Flexibility</strong>: Ability to work flexible shift schedules, including weekends, evenings, and public holidays.</p></li></ul><p></p>
العمل (إناث فقط) لاكاديمية كورسات بالمعادي :<br>ويشترط أن تكون:<br>1- خبرة سنتين على الاقل بمجال السيلز عبر الهاتف <br>خبره فالاقناع وعمل التعاقدات للاكاديميه <br>2- السن من ٢٢ : ٢٩<br>3- مؤهل عالي .<br>هام جدا :- المتطلبات الواجب توافرها قبل لهدف من الوظيفة:<br>نبحث عن شخصية تتمتع بحضور متميز، لباقة استثنائية، ومظهر احترافي راقٍ لتمثيل شركتنا كأول نقطة اتصال مع عملائنا وكبار الزوار. هذا الدور يجمع بين فن الضيافة الراقية ودعم إدارة المبيعات، حيث ستكون مسؤولاً عن ترك انطباع أول مبهر يعكس هوية وعراقة علامتنا التجارية.<br><br><strong>المهام والمسؤوليات الرئيسية:</strong><br>تمثيل العلامة التجارية: استقبال العملاء والزوار ببشاشة، ترحيب حار، ودبلوماسية عالية تليق بمستوى الشركة.<br><br>إدارة الواجهة الأمامية: الحفاظ على منطقة الاستقبال في أبهى صورة من التنظيم والأناقة التي تعكس بيئة عمل فاخرة.<br><br>الشق الثاني والعملي <br>دعم المبيعات: استقبال الاستفسارات الأولية من العملاء، تصنيفها، وتوجيه المهتمين منهم إلى فريق المبيعات بذكاء ولباقة.<br><br>التواصل الفعال: الرد على المكالمات الهاتفية ورسائل البريد الإلكتروني بأعلى درجات الأدب المهني والبروتوكول المؤسسي.وتحقيق التارجت المطلوب منك <br><br><strong>المؤهلات والشروط المطلوبة:</strong><br>المظهر العام: مظهر احترافي متألق، هندام أنيق وجذاب، واهتمام عالٍ بالتفاصيل الشخصية التي تتماشى مع معايير الشركة.<br><br>اللباقة والذكاء الاجتماعي: أسلوب حوار راقٍ، صوت واضح ونبرة ترحيبية، وقدرة عالية على بناء علاقات إيجابية سريعة مع الآخرين.<br><br>المرونة والهدوء: القدرة على التعامل مع مختلف الشخصيات بثقة، هدوء، وابتسامة دائمة تحت أي ظرف.<br><br>الخبرة: يُفضل من لديه/لديها خبرة سابقة في مجالات الضيافة الفاخرة، العلاقات العامة، أو خدمات العملاء الراقية.<br><br><strong>تفاصيل الوظيفة:</strong><br>1- عدد ساعات العمل : ٨ ساعات . *يشترط الجدية والالتزام بالمواعيد ..<br><br>2- الراتب : ٥٠٠٠ + العمولة تصل الي ١٢٠٠٠ شهريا عند تحقيق التارجت فقط وكلما زادت مبيعاتك زادت العمولات +مكافات إضافيه عند تحقيق التارجت قبل موعده
<p><strong>RiseUP Group is hiring on behalf of its leading multinational client:</strong></p><p></p><p> </p><p><strong>Job Description:</strong></p><p>Administrative Assistant – Technical Vendor Management (Design & Construction)</p><p>Provide administrative and operational support to the Technical Vendor Management team, ensuring the effective coordination, tracking and reporting of vendor performance management activities across Design & Construction. The role supports the maintenance of dashboards, trackers, vendor assessments and reporting processes, contributing to data accuracy and timely decision-making.</p><p> </p><p><strong>Technical Assessment needed: </strong>Yes</p><p> </p><p><strong>Expected deliverables:</strong></p><p>- Coordinate the distribution and follow-up of vendor performance evaluations across Design & Construction.</p><p>- Monitor evaluation completion rates and proactively follow up with stakeholders to ensure timely responses.</p><p>- Escalate overdue or missing evaluations in accordance with the defined governance process.</p><p>- Maintain and update Technical Vendor Management trackers and dashboards, ensuring data accuracy and consistency.</p><p>- Consolidate and validate vendor performance information received from different Business Units.</p><p>- Support periodic reporting by identifying data gaps, inconsistencies and overdue actions.</p><p>- Assist in maintaining documentation, records and reporting repositories.</p><p>- Provide general administrative support to the Technical Vendor Management team as required.</p><p><strong>Requirements</strong></p><p><strong>Required qualifications/certifications:</strong></p><p>- Good organizational and coordination skills.</p><p>- Strong attention to detail and data accuracy.</p><p>- Ability to manage multiple trackers and priorities simultaneously.</p><p>- Good written and verbal communication skills in English.</p><p>- Proactive attitude with the ability to work independently and follow up with multiple stakeholders.</p><p>- Previous administrative or project coordination experience is desirable.</p><p> </p><p><strong>Software / programs / tools:</strong> Microsoft Excel (advanced preferred) Microsoft Office Suite (Outlook, Word, PowerPoint) SmartsheetBasic knowledge of AI tools (e.g. Amazon Q / generative AI tools) SharePoint</p><p> </p><p><strong>Required Years of Experience:</strong> 4</p><p> </p><p><strong>Travel is required for this role: </strong>No</p><p></p>
<p><strong>Job Purpose</strong></p><p>The Procurement Assistant Manager supports the execution of procurement strategies to ensure cost efficiency, timely availability of materials, and supplier performance. The role focuses on operational procurement activities, supplier coordination, and supporting strategic sourcing initiatives while ensuring compliance with company policies and procedures.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Procurement Operations & Execution</strong></p><ul><li><p>Execute procurement plans in line with approved strategies and business requirements. </p></li><li><p>Ensure timely sourcing and purchasing of materials, services, and supplies. </p></li><li><p>Follow up on purchase orders to ensure on-time delivery and resolve any supply issues. </p></li><li><p>Maintain accurate procurement records, documentation, and system updates. </p></li></ul><p><strong>Supplier Coordination & Support</strong></p><ul><li><p>Support in identifying and evaluating suppliers based on cost, quality, and delivery performance. </p></li><li><p>Maintain strong working relationships with suppliers to ensure service reliability. </p></li><li><p>Monitor supplier performance and escalate issues when needed. </p></li><li><p>Assist in supplier onboarding and documentation processes. </p></li></ul><p><strong>Cost Control & Analysis</strong></p><ul><li><p>Support cost-saving initiatives and track procurement savings. </p></li><li><p>Conduct price comparisons and market analysis to ensure competitive sourcing. </p></li><li><p>Assist in budget tracking and cost monitoring activities. </p></li></ul><p><strong>Compliance & Process Adherence</strong></p><ul><li><p>Ensure procurement activities comply with company policies and procedures. </p></li><li><p>Support implementation of procurement processes, controls, and documentation standards. </p></li><li><p>Ensure proper approvals and documentation for all procurement transactions. </p></li></ul><p><strong>Cross-Functional Coordination</strong></p><ul><li><p>Coordinate with Planning, Operations, Finance, and Warehouse teams to ensure alignment on requirements and deliveries. </p></li><li><p>Support internal stakeholders in fulfilling procurement needs efficiently. </p></li></ul><p><strong>Team Support & Development</strong></p><ul><li><p>Supervise procurement officers/buyers on daily operational activities. </p></li><li><p>Provide guidance and support to ensure team efficiency and accuracy. </p></li><li><p>Contribute to continuous improvement initiatives within the procurement function</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications & Experience</strong></p><ul><li><p>Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field. </p></li><li><p>Professional certification (e.g., CIPS) is a plus. </p></li><li><p>5–8 years of experience in Foreign procurement and startegic Sourcing, with at least 1–2 years in a supervisory role. </p></li><li><p>Experience in manufacturing or industrial environments is a Must</p></li><li><p>Logistics experience is a Must</p></li></ul><p> </p><p><strong>Skills & Competencies</strong></p><ul><li><p>Strong negotiation and supplier management skills </p></li><li><p>Good analytical and problem-solving abilities </p></li><li><p>Proficiency in ERP systems and Microsoft Office</p></li><li><p>Strategic sourcing</p></li><li><p>Foreign suppliers’ management</p></li><li><p>Logistics’ experience</p></li><li><p>Leadership skills</p></li></ul><p></p>
<p>1. Teaching & Learning Support (Information Literacy)</p><ul><li>Research Skills Delivery: Design and deliver structured lessons on research methodologies, media literacy, and digital citizenship to Key Stage 3 through Key Stage 5.</li><li>Academic Integrity Guidance: Teach ethical research practices, academic honesty, and the proper use of citation styles (e.g., MLA, APA). Guide students on the responsible use of AI tools in research.</li><li>Exam & Project Support: Provide specialized research workshops and one-on-one tracking for upper secondary students tackling independent research projects, such as the IB Extended Essay (EE) or the Cambridge International Project Qualification (IPQ).</li><li>Curriculum Collaboration: Partner with Heads of Department and classroom teachers to co-plan resource boxes and digital reading lists that directly support current curriculum units.</li></ul><p>2. Reading Advocacy & Literacy Culture</p><ul><li>Promote Reading for Pleasure: Curate age-appropriate fiction and non-fiction collections that appeal to a highly diverse, multicultural student body, including dedicated resources for English as an Additional Language (EAL) learners.</li><li>Events & Initiatives: Lead and organize high-impact whole-school literacy events, including Book Week, author visits, book clubs, and reading challenges.</li><li>Reader’s Advisory: Provide personalized book recommendations to students to stimulate broad reading habits.</li></ul><p>3. Library Management & Collection Development</p><ul><li>Resource Procurement: Strategically manage the library budget to purchase up-to-date print books, periodicals, e-books, and digital academic databases (e.g., JSTOR, EBSCO, Britannica School).</li><li>Cataloguing & Systems: Oversee the Library Management System (e.g., Destiny) to ensure accurate cataloguing, classification, and tracking of all materials.</li><li>Collection Upkeep: Conduct regular inventory checks, weeding (removing outdated or damaged materials), and data analysis on library usage to guide future spending.</li><li>Supervision: Lead and manage the Library Assistant team, delegating day-to-day administrative tasks like shelving and circulation desk operations.</li></ul><p>4. Environment & Community Engagement</p><ul><li>Create a Positive Hub: Maintain a welcoming, safe, and flexible physical space suitable for both quiet independent study and collaborative group work.</li><li>Communication: Promote library updates, new arrivals, and academic resources through regular newsletters or portal updates to parents, students, and faculty.</li></ul>
Job Summary:We are seeking a highly skilled SAP HCM Consultant with expertise in Kuwait/KSA Payroll to support the implementation, configuration, and maintenance of the SAP Human Capital Management (HCM) module. The ideal candidate will have strong functional experience in SAP Payroll localized for Kuwait, along with a solid understanding of SAP Time Management, Personnel Administration, and Organizational Management.<br>Key Responsibilities:Lead the design, configuration, and testing of SAP HCM Payroll for Kuwait/KSA in line with local labor laws and organizational policies. Conduct requirement gathering sessions with business stakeholders to understand payroll processes and translate them into SAP solutions. Ensure accurate payroll processing, including earnings, deductions, end-of-service benefits (EOSB), loans, and retroactive calculations per Kuwait regulations. Configure taxation, social security (PIFSS), indemnity, and other statutory components specific to Kuwait. Support data migration, payroll simulations, and UAT (User Acceptance Testing). Provide production support, troubleshoot payroll issues, and implement changes or enhancements. Work closely with cross-functional teams including Time Management, PA, OM, and Finance for integration touchpoints. Prepare detailed documentation including functional specs, process flows, and end-user training materials. Ensure compliance with local regulatory requirements and internal audit standards.<br>Required Skills & Qualifications:Minimum 5 years of experience as an SAP HCM Consultant with at least 2 full-cycle implementations Deep functional knowledge of SAP Payroll localization for Kuwait (including legal compliance and reporting). Proficient in Personnel Administration (PA), Organizational Management (OM), and Time Management. Hands-on experience with schemas, rules, wage types, and payroll cluster analysis. Experience working with SAP Fiori, Success Factors Integration, or SAP S/4HANA. Familiarity with end-of-service calculations and localization nuances in the GCC region. Experience supporting public sector or oil & gas Or Banking industry clients in Kuwait
Company Description Al-Azhar University is a leading institution of Islamic education and modern sciences, with strong programs in health sciences, chemistry, applied sciences, and engineering. The university promotes a balanced Islamic worldview and aims for excellence in education and scientific research. It offers a supportive and inclusive environment that values independence, freedom, democracy, and equality, preparing future leaders at local, regional, and international levels. With a clear focus on community welfare and sustainable development, Al-Azhar University positions itself as a center for innovation and progress.<br>Role Description The Dentist is a full-time, on-site role based in Cairo, responsible for providing high-quality dental care to patients within the university’s clinical facilities. Daily responsibilities include conducting dental examinations, diagnosing oral health conditions, developing treatment plans, and performing preventive and restorative procedures. The role involves educating patients on oral hygiene practices, maintaining accurate and confidential medical records, and adhering to infection control and safety protocols. The Dentist collaborates with other healthcare professionals, supports clinical training activities when needed, and contributes to continuous improvement of patient care standards.<br>Qualifications<br> <br>Demonstrated clinical competence in general dentistry, including diagnosis, treatment planning, and delivery of preventive and restorative care. Strong knowledge of dental radiography, oral pathology, periodontal care, and infection control procedures. Excellent communication and interpersonal skills to interact effectively with patients, colleagues, and students in a diverse environment. Ability to work collaboratively in a multidisciplinary healthcare setting and contribute to a patient-centered care model. Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD), or equivalent recognized dental degree. Valid professional licensure (or eligibility for licensure) in the relevant jurisdiction and compliance with local regulatory requirements. Commitment to ethical practice, continuous professional development, and adherence to evidence-based clinical guidelines. Experience in an academic or teaching hospital setting is an advantage, as is familiarity with community outreach or public health initiatives.
A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment<br>Responsibilites & duties:<br>Handles all inquiries related to the Bank products/services & Marketing campaigns [Inbound/Outbound]Handles the clients' complaints & act on decrease its ratio Meets Call Center KPI's Achieves the monthly benchmark [calls monitoring/CRM]Applies customer service policy & online help to the callers Achieves the assigned targets Applies compliance & Bank Policy<br>Qualifications:Bachelor degree Computer skills, ability to operate different MS applications Interpersonal skills Written & oral communication
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Make sure that the daily plan identified for him/her and the personnel is carried out according to the standards.</p>
<ul>
<li>Ensure that all vacuuming, washing, polishing and furniture care is carried out professionally and according to the rules.</li>
<li>Train all public area personnel on how to maintain the equipment and devices.</li>
<li>Prepare and ensure implementation of a cleaning plan.</li>
<li>Monitor and check the sections and items that need maintenance and repairs.</li>
<li>Make sure that the storage and cleaning work is carried out successfully and properly.</li>
<li>Make sure that the chemicals are used properly and economically. At the same time, ensure that these personnel use these chemicals in a safe manner without harming human health.</li>
<li>Keep track of the daily breakdowns and maintenance jobs, report and monitor the situation to the respective sections.</li>
<li>Check whether the maintenance and cleaning of the public toilets comply with the standards.</li>
<li>Immediately hand over any lost and found items to the Housekeeping Office.</li>
<li>When necessary, organise trainings in coordination with the Housekeeper and ensure participation.</li>
<li>Be familiar with the fire and safety rules and instruct colleagues accordingly.</li>
<li>Ensure successful and complete coordination between shifts.</li>
<li>Work in coordination with the Food and Beverage Department in order to ensure that the banquets in the units are delivered in an organised and systematic manner.</li>
<li>Play an active role in day-to-day operations.</li>
<li>Ensure that his/her and personnel uniforms and appearance are always clean and hygienic.</li>
<li>Attend other departmental meetings and trainings and the General Manager’s meetings according to the hotel management calendar.</li>
<li>Take part in the Emergency Response Team.</li>
<li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a high school diploma.</li>
<li><strong>Experience:</strong> At least 5 years of experience in the industry.</li>
<li><strong>Foreign language:</strong> At least one foreign language in order to communicate with guests and/or understand the technical terminology of the devices and equipment and use them accordingly.</li>
<li><strong>Courses and training:</strong> Prior attendance in courses and seminars in the related field.</li>
<li><strong>Computer literacy:</strong> MS Office applications and HK package programmes.</li>
<li><strong>Skills:</strong> Expected to have sufficient knowledge and experience concerning the methods, techniques and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests.</li>
</ul></p><p></p>