• Greet all customers warmly and deliver an exceptional, high-end shopping experience that reflects the brand’s standards.

• Assist clients in finding the perfect fit and proactively suggest complementary items to maximize basket size and complete outfits.

• Achieve daily and monthly sales targets while actively monitoring personal Key Performance Indicators (KPIs).

• Maintain and develop a personal client book, proactively reaching out to regular customers regarding new arrivals, exclusive collections, and promotional events.

• Ensure the sales floor remains clean, organized, and compliant with visual merchandising guidelines (folding, hanging, and displaying stock).

• Assist with stock shipments, conduct inventory counts, and efficiently replenish merchandise from the backroom to the shop floor.

• Process transactions swiftly and accurately utilizing the Point of Sale (POS) system.

Requirements

• Experience: 0–2 years of experience in retail sales.

• Education: High School Diploma or Bachelor’s Degree.

• Languages: Good in both Arabic and English to effectively communicate with a diverse customer base.

• Communication Skills: Exceptional interpersonal and active listening skills with the ability to build trust and rapport with premium shoppers.

• Presentation: A neat, professional, and well-groomed appearance aligned with a premium fashion brand.

• Flexibility: Ability to work flexible shift schedules, including weekends, evenings, and public holidays.