Public relations delegate Jobs

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <p><strong>Guest experience leadership:</strong> Oversee all aspects of guest relations to ensure exceptional guest experiences that align with Ennismore’s immersive and lifestyle-focused vision within the Altra All-Inclusive resort category.</p> <p><strong>Personalized service:</strong> Develop and implement strategies to provide personalized services to guests, enhancing satisfaction and loyalty in the all-inclusive environment.</p> <p><strong>Team management:</strong> Lead, train, and mentor the guest relations team, fostering a culture of excellence and adherence to Swissôtel’s luxury standards.</p> <p><strong>Guest feedback management:</strong> Monitor and analyze guest feedback from various channels, implementing improvements to address concerns and enhance overall guest satisfaction.</p> <p><strong>VIP services:</strong> Coordinate special services for VIPs and high-profile guests, ensuring their needs are anticipated and met with the highest level of professionalism.</p> <p><strong>Complaint resolution:</strong> Handle guest complaints and issues promptly and effectively, ensuring satisfactory resolutions while maintaining the resort’s reputation.</p> <p><strong>Cross-department collaboration:</strong> Work closely with other departments—such as Front Office, Housekeeping, Recreation, and Food & Beverage—to ensure seamless guest experiences throughout their stay.</p> <p><strong>Brand alignment:</strong> Incorporate Ennismore’s lifestyle and immersive brand elements into guest relations practices, enhancing the uniqueness of the Altra All-Inclusive collection.</p> <p><strong>Cultural and lifestyle integration:</strong> Promote activities and experiences that reflect local culture and the resort’s lifestyle positioning, enriching the guest experience.</p> <p><strong>Event coordination:</strong> Assist in planning and executing guest events and activities that align with the resort’s immersive and iconic identity.</p> <p><strong>Guest information management:</strong> Maintain accurate guest profiles and preferences to personalize services and anticipate needs during current and future stays.</p> <p><strong>Training and development:</strong> Collaborate with the Learning & Development team to provide training for guest relations staff on service excellence and brand standards.</p> <p><strong>Quality assurance:</strong> Conduct regular audits of guest interactions and services to ensure compliance with Swissôtel’s luxury standards and identify areas for improvement.</p> <p><strong>Sustainability initiatives:</strong> Promote and integrate sustainable practices in guest relations activities, aligning with Ennismore’s commitment to eco-conscious hospitality.</p> <p><strong>Crisis management:</strong> Participate in developing and implementing emergency response plans, ensuring guest safety and effective communication during crises.</p> <p><strong>Technology utilization:</strong> Leverage guest service technologies and platforms to enhance communication, personalization, and efficiency in service delivery.</p> <p><strong>Market trends awareness:</strong> Stay updated on industry trends in guest services and hospitality to continuously enhance the guest relations function.</p> <p><strong>Reporting:</strong> Prepare and present reports on guest satisfaction metrics, feedback trends, and guest relations initiatives to senior management.</p> <p><strong>Brand ambassador:</strong> Act as an ambassador for Swissôtel and Ennismore, embodying the brand values in all guest interactions and promoting the resort’s unique offerings.</p> <p><strong>Continuous improvement:</strong> Identify opportunities to elevate the guest experience and implement innovative solutions in line with the resort’s luxury and lifestyle positioning.</p> <h4>Qualifications</h4> <ul> <li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li> <li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li> <li>Excellent customer service skills with a focus on guest satisfaction</li> <li>Demonstrated leadership abilities and experience in training and developing team members</li> <li>Strong problem-solving skills and ability to handle guest complaints effectively</li> <li>Proficiency in hotel management software and reservation systems</li> <li>Excellent communication and interpersonal skills</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Detail-oriented with strong organizational skills</li> <li>Sales-oriented mindset with the ability to upsell hotel services</li> <li>Flexibility to work varying shifts, including weekends and holidays</li> <li>Knowledge of health and safety regulations in the hospitality industry</li> <li>Familiarity with the local area and attractions in Coimbatore is a plus</li> </ul></p><p></p>

Dr. Greiche for Glass Industries, the leading glass processing company in the Middle East and Africa, is seeking a highly organized and proactive Personal Assistant to the Chief Executive Officer (French Speaker) to join our executive team.<br>As a leader in providing high-quality glass solutions across industries such as automotive, construction, interior design, home appliances, lighting, and security, Dr. Greiche has built a reputation for innovation, reliability, and global reach, exporting to more than 40 countries worldwide.<br>At Dr. Greiche, our commitment goes beyond products we prioritize customer satisfaction, outstanding after-sales services, and fostering long-term relationships with our employees and clients.<br>Job Title: Personal Assistant to CEO (French Speaker) Location: Heliopolis Cairo Reporting to: Chief Executive Officer (CEO)<br>Job Purpose: The Personal Assistant will provide high-level administrative and organizational support to the CEO, with a particular focus on managing French-speaking correspondence, communications, and stakeholder relations. This role requires exceptional discretion, fluency in French, and the ability to manage multiple priorities in a fast-paced environment.<br>A. Essential Duties and Responsibilities:Manage the CEO's calendar, schedule meetings, and coordinate appointments efficiently Handle correspondence, calls, and communications in both French and English on behalf of the CEOTranslate documents, emails, and reports between French, English, and Arabic as needed Prepare reports, presentations, meeting agendas, and minutes Coordinate and follow up on action items and decisions made by the CEOArrange domestic and international travel, accommodation, and itineraries Liaise with French-speaking clients, partners, and stakeholders on behalf of the CEOHandle confidential information with the utmost discretion and professionalism Assist in organizing company events, board meetings, and executive gatherings Conduct research and compile data to support executive decision-making Manage and maintain organized filing systems for executive documents<br>B. Qualifications / Knowledge / Experience:Educational Background:Bachelor's degree in Business Administration, Languages, Management, or any related field Professional Experience:3–5 years of proven experience as a Personal Assistant or Executive Assistant, preferably in an industrial or multinational environment Fluency in French (written and spoken) is mandatory Excellent command of English and Arabic Proficiency in MS Office Suite (Word, Excel, Power Point, Outlook)<br>C. Competencies and Behaviors:Language Proficiency: Near-native fluency in French, with strong English and Arabic skills Discretion & Confidentiality: High level of professionalism in handling sensitive executive information Organization: Exceptional ability to prioritize tasks and manage time effectively Communication: Clear, professional, and confident communication at all levels and across languages Adaptability: Ability to work under pressure and adapt to changing priorities Proactivity: Anticipates the CEO's needs and takes initiative without being asked

We are seeking an experienced Assistant HR Manager to support the HR Manager in executing HR strategies and managing daily HR operations. The role oversees recruitment, employee relations, performance management, HR administration, learning and development, policy implementation, and compliance with labor laws. Key Responsibilities Support the implementation of HR strategies, policies, procedures, and annual operational plans. Manage workforce planning and monitor recruitment activities to ensure vacancies are filled within agreed timelines. Track recruitment KPIs, including time to fill, cost per hire, and quality of hire. Participate in interviews for key positions and ensure effective onboarding. Handle employee concerns, grievances, disciplinary investigations, and workplace issues professionally. Coordinate performance appraisal cycles and support performance improvement plans. Identify training needs and coordinate internal and external development programs. Maintain accurate employee records and monitor attendance, leave management, and HR documentation. Prepare and review HR reports, dashboards, and performance data. Support HR systems implementation, automation, organizational restructuring, and employee engagement initiatives. Ensure compliance with Egyptian labor laws, internal policies, inspections, and audits. Maintain the confidentiality of employee and company information. Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field.+4 years of relevant HR experience, preferably in the fast-food, restaurant, hospitality, or food-service industry. Strong knowledge of Egyptian labor law and HR best practices. Previous experience supervising an HR team or managing multiple HR functions. Good knowledge of recruitment, employee relations, performance management, and HR operations. Strong leadership, communication, problem-solving, and decision-making skills. Proficiency in Microsoft Office and HR systems. Ability to work in a fast-paced, multi-location operational environment.

Job Summary:The Investor Relations Specialist is responsible for managing all regulatory, legal, and disclosure-related aspects of investor relations in compliance with local authorities. The role focuses on handling documentation, stock exchange submissions, and ensuring adherence to all FRA and listing requirements. This position doesn't involve direct interaction or relationship management with investors.<br>Job Responsibilities:Prepare and submit all mandatory disclosures to the Stock Exchange and the FRA within required timelines. Ensure compliance with applicable regulations governing listed companies. Maintain and update corporate and listing documentation, including periodic reports, governance filings, and public disclosures. Coordinate with Legal, Compliance, and Finance teams to ensure accuracy and consistency of submitted information. Support the preparation of Board-approved disclosures, press releases, and official filings. Serve as the primary point of contact for procedural and documentation matters with the stock exchange and regulatory bodies.<br>Job Requirements:Bachelor's degree in finance, Accounting, Business Administration, Economics, or a related field.1-3 years of experience in Investor Relations, Corporate Finance, Financial Analysis, Capital Markets, External Audit, or a related field. Experience dealing with regulatory authorities, stock exchange requirements, or listed companies is preferred. Previous exposure to IPO projects or capital market transactions is an advantage. Professional certifications such as CFA, CMA, or IFRS are an advantage. Strong understanding of capital markets, corporate governance, and investor relations practices.

APO Group (www.apo-opa.com), the leading pan-African communications consultancy, is seeking a highly organized Personal Assistant for a one-week mission in Alamein (Egypt). This paid opportunity offers 500 USD for the entire mission.<br>Mission Details:<br>Date: June 20 to 27<br>Location: Alamein (Egypt)<br>Payment: 500 USD for the entire mission<br>As a Personal Assistant, you will support our Founder and Chairman (www. Pompigne-Mognard.com) during a high-profile visit to Alamein. Your role will ensure that all aspects of the week's activities run smoothly, providing support in both professional and personal matters.<br>Your Duties and Responsibilities:<br>Manage the schedule and agenda for the day Organize meetings, ensuring all details are confirmed Handle email and phone correspondence as needed Act as the point of liaison between the Chairman and his team Provide overall assistance to ensure a seamless day<br>Our Expectations:<br>Excellent presentation Excellent written and oral communication skills Ability to manage time and prioritize tasks effectively Flexible and adaptable to last-minute changes or adjustments High level of discretion and confidentiality<br>You must be based in Alamein or able to easily commute for the day.<br>If your application is selected, you will be asked to sign a Non-Disclosure Agreement and will have an initial interview via MS Teams.<br>About APO Group:Founded in 2007, APO Group (www. APO-opa.com) is a premier communications consultancy and press release distribution service. We assist organizations in strengthening their reputations and enhancing their brand equity across Africa and beyond. Our clients include global brands such as Emirates, FIFA, Nestlé, Coca-Cola, and the NBA, to name just a few.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job objective Donor Relations Representative is responsible for ensuring the best-in-class donor service. He/ she shall oversee the donor journey inside the donation center as well as all the communications in between donation visits. He/ She shall work with donation center staff, assists them in resolving donors' complaints, improving donors service, and maintaining satisfied donors. Donor Relations Representative shall be the donation center champion for the donor CRM system; engaging the donors, respond to their inquiries and keep them updated. Heshe oversees the implementation of donor retention and loyalty programs. Heshe shall work generated leads for conversion, follow up on call center and other marketing activities within the donor recruitment area for the donation center. Donor Relations Representative is responsible for donation center administrative work as assigned by the direct managers. Environment Internal: Quality, Operations, Donor Center Staff, Marketing, Procurement, Finance, Facility management team. External: Donors, Third parties Providers. Key responsibility Serve as a point of contact for donor affairs in the donation center. Coordinate and organize the donor journey inside the donation center. Donor Center CRM champion: approve &amp; follow up on appointments, generated leads, announcements and reminders. Oversee the implementation of Donor retention and loyalty programs within the donation center. Follow up on generated leads from the landing page: contacting leads and keep appointments. Coordinate and follow up with the call center for leads conversion, donors enquires and complaints. Send daily reminders for regular donors (next donation date). Track and follow up donors' complaints. Conduct and analyze Donor satisfaction surveys. Coordinate the donor journey inside the Donation Center for time and efficiency. Keep the Donor Center appointments calendar updated. Proactively anticipate obstacles and propose solutions for better donor service. Maintain a proper and presentable donation center. Carry out administrative work as assigned by the direct managers and keep the proper documentation system to the related activities and duties.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Academic experience required</h2><p>Bachelor 's Degree in related fields.</p><h2>Professional experience required</h2><p>Typically requires a minimum of 3 years of related experience in customer service.</p><h2>Computing skills</h2><p>Proficiency in all Microsoft Office applications, and CRM applications.</p><h2>Personal skills</h2><p>Outstanding communication skills. Strong Interpersonal skills. Maintain a positive attitude focused on customer satisfaction. Critical thinking and problem solving. Analytical. Time management. Conflict management. Teamwork.</p><h2>Languages</h2><p>Very Good written and spoken English and Arabic.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Novotel 5 stars resort located directly on the red sea with a beach area of 646m ; 268 rooms including 4 suites and 80 family rooms; 5 outlets and Spa, offers a wonderful experience that can cater perfectly for all tastes<br>&nbsp;</p><br><br>Job Description<br><br><p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p><br><ul><li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li><li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li><li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li><li>Maintain detailed guest records and documentation using property management systems</li><li>Assist in organizing guest activities, excursions, and special events</li><li>Provide cultural orientation and local information to international guests</li><li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li><li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li><li>Ensure compliance with company policies and hospitality standards</li><li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li><li>Perform other duties as assigned to support overall guest satisfaction objectives</li></ul><br>Qualifications<br><br><ul><li>Fluent proficiency in German and French (written and verbal); English proficiency required</li><li>Proven experience in guest relations, customer service, or hospitality industry</li><li>Excellent interpersonal and communication skills</li><li>Strong organizational and time management abilities</li><li>Problem-solving mindset with the ability to handle challenging situations calmly</li><li>Cultural awareness and sensitivity to diverse guest backgrounds</li><li>Proficiency with guest management systems and Microsoft Office applications</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Professional demeanor with a friendly and empathetic approach</li><li>Flexibility to work varied shifts, including weekends and holidays as required</li><li>Preferred: Previous experience in a resort or hotel setting</li><li>Preferred: Experience with multilingual guest services</li></ul> </div>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh airport.</p> <h4>Job description</h4> <ul> <li>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.</li> <li>When necessary, clean the rooms or floor corridors.</li> <li>Clean all of the hotel windows.</li> <li>Clean the carpets and mop the floors.</li> <li>Clean and treat the marble surfaces.</li> <li>Wipe the walls and ceilings and carry and arrange furniture.</li> <li>Vacuum and dust the curtains.</li> <li>Clean the chairs and carpets.</li> <li>Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</li> <li>Carry material that the Housekeeping Department needs from the storage house or warehouse.</li> <li>Empty the garbage in the general areas.</li> <li>When necessary, make up rooms.</li> <li>Immediately hand over any lost and found items to the Housekeeping Office.</li> <li>Immediately report any suspicious persons or packages to senior managers for security purposes.</li> <li>Public area attendants working in the restaurants, bars, rooms, and ballrooms are responsible for vacuuming, shampooing, and window cleaning.</li> <li>Responsible for cleaning and wiping all of the windows at the hotel.</li> <li>Is familiar with security and protection methods.</li> <li>Attend vocational training.</li> <li>Is clean, friendly, and hygienic.</li> <li>Perform all tasks assigned by seniors.</li> <li>Take part in the Emergency Response Teams.</li> <li>Responsible for reporting all breakdowns identified in his/her section to seniors.</li> <li>Anticipate that all activities and purchased equipment and belongings may impact the environment; participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary training.</li> <li>Work to minimize consumption of all materials and equipment currently used (such as paper and printed materials).</li> <li>Implement necessary warnings and departmental training to save energy inside the facility. Carry out decisions made for saving energy and assess the environmental effects and energy efficiency of purchased equipment.</li> <li>Carry out responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Perform all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: Able to learn the job within a few months and enhance knowledge within one year.</li> <li>Foreign language: Not expected.</li> <li>Courses and training: Not expected.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.</p> <ul> <li>When necessary, clean the rooms or floor corridors.</li> <li>Clean all of the hotel windows.</li> <li>Clean the carpets and mop the floors.</li> <li>Clean and treat the marble surfaces.</li> <li>Wipe the walls and ceilings and carry and arrange furniture.</li> <li>Vacuum and dust the curtains.</li> <li>Clean the chairs and carpets.</li> <li>Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</li> <li>Carry material that the Housekeeping Department needs from the storage house or warehouse.</li> <li>Empty the garbage in the general areas.</li> <li>When necessary, make up rooms.</li> <li>Immediately hand over any lost and found items to the Housekeeping Office.</li> <li>Immediately report any suspicious persons or packages etc. to senior managers for security purposes.</li> <li>Public area attendants working in the restaurants, bars, rooms and ballrooms are responsible for vacuuming, shampooing and window cleaning.</li> <li>Responsible for cleaning and wiping all of the windows at the hotel.</li> <li>Is familiar with security and protection methods.</li> <li>Attend vocational training.</li> <li>Is clean, friendly, and hygienic.</li> <li>Perform all tasks assigned by seniors.</li> <li>Take part in the Emergency Response Teams.</li> <li>Responsible for reporting all breakdowns identified in his/her section to seniors.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a primary school diploma.</li> <li>Experience: Can learn the job in a few months and enhance knowledge in one year.</li> <li>Foreign language: Not expected.</li> <li>Courses and training: Not expected.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>People Relations Lead Location Sokhna Plant Job Purpose The People Relations Lead is responsible for leading all on-site People Operations and workforce administration activities at Sokhna Plant. The role serves as the primary People representative at the plant, ensuring an excellent employee experience, efficient administration, and effective management of the subcontracted workforce. <br><br>The role acts as the main liaison between the plant, the outsourced manpower provider, and the central People team, while overseeing workforce planning, analytics, compliance, and contractor performance to ensure uninterrupted plant operations. <br>Key Responsibilities Key Accountabilities: <br><br>Health &amp; Safety: <br><br><br>Adhere to, enforce relevant legislation and policies, and ensure that the highest <br>degree of safety and safe working practices are maintained . <br>Maintain and enhance the Health, Safety, Quality and Environmental standards within the scope of this role. <br><br><br><br>Functional: <br><br><br>Act as the primary People representative and first point of contact for all employees and plant management on People-related matters. <br>Manage employee lifecycle activities including onboarding, transfers, promotions, exits, and People administration. <br>Resolve employee inquiries and admiration Inquires in a timely and professional manner. <br>Ensure accurate and up-to-date subcontractor records in line with company requirements. <br>Lead the relationship and performance management of the subcontractor manpower. <br>Ensure adequate subcontracted workforce availability to meet operational requirements. <br>Coordinate workforce mobilization, demobilization, replacements, and deployment across all plant functions. <br>Review and approve subcontractor workforce plans to ensure the right resources are available at the right time. <br>Monitor workforce utilization, attendance, absenteeism, overtime, productivity, and labor costs. <br>Analyze workforce trends and implement initiatives to improve efficiency and optimize manpower utilization. <br>Review outsource performance against agreed service levels and implement corrective actions where required. <br>Validate subcontractors attendance, timesheets, and supporting documentation before submission. <br>Prepare and present workforce KPIs, dashboards, and management reports. <br>Lead and develop the Workforce Planner and Workforce Analyst, setting priorities and ensuring high performance. <br>Build effective partnerships with Operations, Maintenance, HSE, Security, Procurement, Finance, and the central People team. <br>Support plant shutdowns, projects, audits, and business continuity activities through effective workforce coordination. <br>Ensure all employees and subcontractors complete mandatory HSE inductions and required training before starting work. <br>Ensure only qualified, trained, and authorized personnel are assigned to safety-critical activities. <br>Monitor compliance with PPE requirements, site safety rules, and contractor safety obligations. <br>Partner with the HSE team to investigate workforce-related incidents and ensure timely implementation of corrective actions. <br>Monitor workforce fatigue, excessive overtime, and staffing shortages that may impact safe operations. <br>Promote Holcim's Safety First culture through regular engagement with employees, contractors, and service providers. <br>Drive continuous improvement initiatives to enhance People Operations, workforce management, compliance, and employee experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Human Resources Management, Business Administration, Industrial Relations, or a related discipline. </li><li>Continuous professional development in labor law, leadership, change management, and industrial relations is expected. </li><li>Strong knowledge of industrial/manufacturing HR and blue-collar workforce management. </li><li>In-depth understanding of Egyptian Labor Law and industrial relations. </li><li>Expertise in workforce planning, talent management, and performance systems. </li><li>Proficient in HRIS systems (e.g., SAP SuccessFactors, Oracle) and HR operations. </li><li>Solid background in governance, audit, and compliance related to HR. </li><li>Competent in leading change management and organizational effectiveness initiatives. </li><li>Minimum 6 - 8 years of progressive HR experience, preferably within multinational and industrial/manufacturing environments. </li><li>Strong hands-on experience leading HR functions in factory or plant settings with large labor populations. </li><li>Deep expertise in employee relations, engagement, talent management, and organizational development. </li><li>Strong leadership, stakeholder management, communication, and analytical skills. </li></ul><p></p></section>

<p><h4>Company description</h4> <p>Established in 2000 in Turkey, Rixos pioneers the ‘All Inclusive, All Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p> <h4>Job description</h4> <p>Develop and implement regional guest relations and CRM strategies across all hotels in Rixos & All Inclusive Collection in Egypt.<br> Ensure delivery of exceptional guest experience at every stage of the guest journey.<br> Oversee VIP guest handling, personalized services, and special guest requests.<br> Manage and improve guest complaint handling and service recovery processes.<br> Monitor guest satisfaction scores (e.g., surveys, online reviews) and implement improvements.<br> Lead CRM system implementation and ensure effective use of guest data across properties.<br> Develop guest loyalty programs and personalized engagement strategies.<br> Ensure consistency of guest service standards across all hotel properties.<br> Train and develop guest relations teams to deliver luxury service excellence.<br> Analyze guest feedback trends and implement operational improvements.<br> Collaborate with Operations, Sales, Marketing, and Revenue teams to enhance guest experience.<br> Manage reputation management across online platforms and review channels.<br> Develop standard operating procedures for guest relations and CRM activities.<br> Ensure accurate guest profiling and data management for personalized service delivery.<br> Lead initiatives to improve guest retention and repeat visitation rates.<br> Support pre-opening projects to establish guest experience frameworks and systems.<br> Coordinate special events, VIP arrivals, and high-profile guest stays.<br> Ensure service recovery excellence in critical guest situations.<br> Report guest satisfaction performance, CRM insights, and improvement actions to VP of Operations.<br> Continuously innovate guest experience strategies to enhance brand loyalty and emotional connection with guests.</p> <h4>Qualifications</h4> <ul> <li>8–15+ years of experience in guest relations, hospitality operations, or CRM management.</li> <li>Minimum 5 years in a senior regional or multi-property guest experience leadership role.</li> <li>Strong experience in luxury hotels or all-inclusive resort operations.</li> <li>Proven expertise in CRM systems, guest loyalty programs, and customer experience strategies.</li> <li>Strong understanding of service recovery, complaint management, and guest satisfaction metrics.</li> <li>Excellent leadership, communication, and interpersonal skills.</li> <li>Strong analytical skills for interpreting guest feedback and experience data.</li> <li>Fluency in English; and ideally other languages.</li> </ul></p><p></p>

<ul><li>Are you a seasoned HR professional ready to make a significant impact? We are seeking a highly motivated and experienced <strong>Human Resource Administrative Assistant</strong> to join our vibrant team in <strong>Port Said, Egypt</strong>. This is an incredible opportunity for a professional who thrives in a dynamic, on-site environment and is eager to contribute to both HR and administrative excellence.</li><li><strong>Overview</strong></li><li>As our Human Resource Administrative Assistant, you will be the backbone of our HR and administrative operations, ensuring seamless processes and a supportive work environment. You will play a pivotal role in maintaining our organizational efficiency and fostering a positive workplace culture. This full-time, on-site position offers a unique chance to leverage your extensive experience and leadership potential.</li><li><strong>Responsibilities</strong></li><li><strong>Lead and optimize</strong> HR administrative functions, including onboarding, offboarding, and employee record management.</li><li><strong>Oversee and enhance</strong> office management protocols, ensuring a productive and organized workspace.</li><li><strong>Provide expert support</strong> in human resources areas such as talent acquisition, employee relations, and performance management.</li><li><strong>Manage and coordinate</strong> complex schedules, meetings, and communications with precision.</li><li><strong>Utilize Microsoft Office Suite</strong> extensively to create reports, presentations, and manage crucial data.</li><li><strong>Ensure compliance</strong> with all relevant HR policies and labor laws.</li><li><strong>Contribute to strategic initiatives</strong> aimed at improving HR processes and employee engagement.</li><li><strong>Skills &amp; Technologies</strong></li><li>You will bring a robust set of skills including deep expertise in <strong>HR and Human Resources (HR) practices</strong>, exceptional <strong>Office Management</strong> capabilities, and mastery of <strong>Microsoft Office</strong> applications. Your strong <strong>Administration</strong> foundation will be critical in this role, alongside your proven abilities in <strong>Talent Acquisition, Employee Relations, and Payroll Administration</strong>. Excellent <strong>Communication</strong> and <strong>Organizational Skills</strong> are paramount for success.</li><li><strong>Growth Opportunities</strong></li><li>This role is designed for a leader! You will have the opportunity to <strong>shape HR and administrative strategies</strong>, mentor junior staff, and implement innovative solutions that directly impact the organization's success. Your contributions will be recognized and rewarded with pathways to advanced leadership positions within our growing enterprise.</li><li><strong>Team &amp; Culture</strong></li><li>Join a collaborative and forward-thinking team committed to excellence and mutual support. We foster a culture of respect, innovation, and continuous improvement. We believe in empowering our employees and providing the resources needed for professional growth and personal well-being.</li><li><strong>Impact</strong></li><li>Your work will be instrumental in creating an efficient, harmonious, and productive environment. You will directly contribute to employee satisfaction, operational efficiency, and the overall success of the company, playing a key part in our strategic objectives.</li></ul>

<p><h4>Job summary</h4> <p>Position assists casino manager in responsibilities related to daily casino operations. Position supports directing and training employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Assists with enforcing policies and procedures to ensure casino operations in accordance with local gaming regulations.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 3 years experience in casino administration or related professional area. OR</li> <li>2-year degree from an accredited university; 1 year experience in casino administration or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Assisting in managing casino work, projects, and policies</h4> <ul> <li>Supports the scheduling, opening and closing of all table games, slot area and cashier operations.</li> <li>Assists with ensuring the integrity of all gaming activity and equipment in casino.</li> <li>Coordinates with surveillance regarding the overall security of gaming and non gaming areas.</li> <li>Assists with enforcing established credit play policy on assigned shift, to include extension of credit to qualified customers within the established guidelines.</li> <li>Liaisons with lead slot technician on adjustments and repairs of games.</li> <li>Coordinates and implements casino work and projects as assigned.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Observes casino employees and provides feedback.</li> </ul> <h4>Maintaining casino goals</h4> <ul> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Submits reports in a timely manner, ensuring delivery deadlines.</li> <li>Ensures profits and losses are documented accurately.</li> <li>Maintains a strong accounting and operational control environment to safeguard assets.</li> <li>Promotes high visibility of casino in local market areas.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Empowers employees to provide excellent customer service.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Sets a positive example for guest relations.</li> <li>Promotes positive customer relations.</li> <li>Monitors and handles guest complaints by following the instant pacification procedures.</li> <li>Interacts at the executive level with gaming customers, setting an example for the staff in the areas of courtesy and service.</li> <li>Provides guidance and professionalism on all disputes that may arise in the casino.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Assists in other casino operations when needed.</li> <li>Participates in department wide projects and goals.</li> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates personal integrity.</li> <li>Uses effective listening skills.</li> <li>Demonstrates self confidence, energy and enthusiasm.</li> <li>Manages group or interpersonal conflict effectively.</li> <li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li> <li>Manages time well and possesses strong organizational skills.</li> <li>Presents ideas, expectations and information in a concise well organized way.</li> <li>Uses problem solving methodology for decision making and follow up.</li> <li>Ensures that cleanliness and condition of each area meets designated standards.</li> <li>Records all progressive readings prior to casino opening and after closing.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh, and 9 km from Sharm El Sheikh.</p> <h4>Job description</h4> <ul> <li>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.</li> <li>When necessary, clean the rooms or floor corridors.</li> <li>Clean all of the hotel windows.</li> <li>Clean the carpets and mop the floors.</li> <li>Clean and treat the marble surfaces.</li> <li>Wipe the walls and ceilings and carry and arrange furniture.</li> <li>Vacuum and dust the curtains.</li> <li>Clean the chairs and carpets.</li> <li>Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</li> <li>Carry material that the housekeeping department needs from the storage house or warehouse.</li> <li>Empty the garbage in the general areas.</li> <li>When necessary, make up rooms.</li> <li>Immediately hand over any lost and found items to the housekeeping office.</li> <li>Immediately report any suspicious persons or packages etc. to senior managers for security purposes.</li> <li>Public area attendant working in the restaurants, bars, rooms, and ballrooms are responsible for vacuuming, shampooing, and window cleaning.</li> <li>Responsible for cleaning and wiping all of the windows at the hotel.</li> <li>Is familiar with security and protection methods.</li> <li>Attend vocational training.</li> <li>Is clean, friendly, and hygienic.</li> <li>Perform all tasks assigned by seniors.</li> <li>Take part in the emergency response teams.</li> <li>Responsible for reporting all breakdowns identified in his or her section to seniors.</li> <li>To anticipate that all activities and all purchased equipment and belongings may cause harm to the environment; to join all activities organized to protect biological diversity and share the responsibilities; share individual responsibilities in order to increase environmental knowledge and carry out necessary training. To provide minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li> <li>To implement necessary warnings and departmental training in order to save energy inside the facility. To carry on implementing decisions taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution, and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: Can learn the job in a few months and enhance knowledge in one year.</li> <li>Foreign language: Not expected.</li> <li>Courses and training: Not expected.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>2.1 Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.<br> 2.2 When necessary, clean the rooms or floor corridors.<br> 2.3 Clean all of the hotel windows.<br> 2.4 Clean the carpets and mop the floors.<br> 2.5 Clean and treat the marble surfaces.<br> 2.6 Wipe the walls and ceilings and carry and arrange furniture.<br> 2.7 Vacuum and dust the curtains.<br> 2.8 Clean the chairs and carpets.<br> 2.9 Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</p> <p>2.10 Carry material that the Housekeeping Department needs from the storage house or warehouse.<br> 2.11 Empty the garbage in the general areas.<br> 2.12 When necessary, make up rooms.<br> 2.13 Immediately hand over any lost and found items to the Housekeeping Office.<br> 2.14 Immediately report any suspicious persons or packages etc. to senior managers for security purposes.<br> 2.15 Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning.<br> 2.16 Responsible for cleaning and wiping all of the windows at the hotel.<br> 2.17 Is familiar with security and protection methods.<br> 2.18 Attend vocational training.<br> 2.19 Is clean, friendly, and hygienic.<br> 2.20 Perform all tasks assigned by seniors.<br> 2.21 Take part in the Emergency Response Teams.<br> 2.22 Responsible for reporting all breakdowns identified in his/her section to seniors.<br> 2.23 Carry out all responsibilities related to the quality management systems implemented at the facilities.<br> 2.24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a primary school diploma.<br> <strong>Experience:</strong> Can learn the job in a few months and enhance knowledge in one year.<br> <strong>Foreign language:</strong> Not expected.<br> <strong>Courses and training:</strong> Not expected.<br> <strong>Computer literacy:</strong> Not required.<br> <strong>Skills:</strong> Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an Assistant Director of People &amp; Culture to join our organization in 6th of October City, Egypt. This is a strategic leadership position responsible for supporting the development and execution of human resources initiatives, fostering a positive organizational culture, and driving employee engagement across the company. The successful candidate will work collaboratively with senior leadership to enhance our people practices and contribute to building a thriving workplace environment.</p><p>Develop and implement human resources strategies and programs that align with organizational goals and support employee development</p><p>Oversee recruitment, onboarding, and talent acquisition processes to ensure we attract and retain top talent</p><p>Manage employee relations activities, including performance management, conflict resolution, and employee engagement initiatives</p><p>Design and execute organizational development programs to strengthen company culture and employee satisfaction</p><p>Analyze HR metrics and data to identify trends, provide insights, and recommend process improvements</p><p>Ensure compliance with employment laws, regulations, and company policies across all HR functions</p><p>Collaborate with department leaders to customize HR solutions that address specific business needs</p><p>Coordinate training and development programs to support employee growth and career path advancement</p><p>Maintain and optimize HRIS systems and HR documentation to ensure accuracy and accessibility</p><p>Support the Director of People &amp; Culture in strategic planning and execution of culture-building initiatives</p><p>Prepare HR reports, presentations, and recommendations for senior management review</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of progressive human resources experience in a corporate environment</li><li>Proven expertise in employee relations, recruitment, and talent management</li><li>Strong knowledge of HR compliance, employment law, and organizational policies</li><li>Demonstrated experience with performance management systems and processes</li><li>Proficiency with HRIS platforms and HR analytics tools</li><li>Excellent project management and organizational skills with ability to manage multiple initiatives simultaneously</li><li>Strong analytical abilities with experience interpreting HR data and metrics</li><li>Exceptional written and verbal communication skills with ability to engage diverse audiences</li><li>Advanced interpersonal and relationship-building skills</li><li>Experience in organizational development and change management</li><li>Knowledge of compensation, benefits, and employee wellness programs</li><li>Ability to work independently and collaboratively within a team environment</li><li>Strategic thinking with a visionary approach to culture development</li><li>Preferred: Background in training and development or employee engagement program design</li><li>Preferred: Experience in a multinational or fast-growing organization</li></ul><p></p></section>

Company Description Mac Construction is an urban planning and development company focused on delivering high-quality, sustainable projects and infrastructure. The organization works closely with public and private stakeholders to design and implement construction solutions that support modern city growth. Teams at Mac Construction collaborate across engineering, planning, and operations to ensure projects are completed safely, efficiently, and on schedule. The company values professionalism, reliability, and clear communication in every aspect of its work, providing a structured environment for growth and development. Joining Mac Construction offers the opportunity to contribute to impactful urban initiatives within a supportive and organized workplace.<br>Role Description The Personal Assistant will provide comprehensive administrative and organizational support to senior leaders involved in urban planning projects at Mac Construction. This full-time, on-site role is based in Heliopolis and involves managing calendars, scheduling meetings, and coordinating daily activities to ensure smooth operations. Day-to-day tasks include handling phone calls and correspondence, preparing documents and presentations, organizing files, and arranging travel and logistics when required. The Personal Assistant will help track deadlines and follow up on action items related to project work, while maintaining confidentiality and professional standards. The role also requires proactive problem-solving, liaising with internal teams and external partners, and ensuring the executive’s time is used efficiently.<br>Qualifications<br> <br>Strong Personal Assistance skills, including discretion, organization, and attention to detail. Experience in Executive Administrative Assistance, supporting senior leaders with complex schedules and priorities. Excellent Communication abilities, both written and verbal, with a professional and courteous approach. Proficient Diary Management skills, including calendar coordination, meeting scheduling, and deadline tracking. Solid Clerical Skills such as document preparation, data entry, filing, and record keeping. Good command of office software (e.g., email, calendars, word processing, spreadsheets, presentation tools). Ability to work on-site in Heliopolis, manage multiple tasks, and adapt to changing priorities. Prior experience in construction, urban planning, or a related field is beneficial but not required. Relevant diploma or degree in business administration, office management, or a related discipline is preferred.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an Assistant Director of People &amp; Culture to join our organization in 6th of October City, Egypt. This is a strategic leadership position responsible for supporting the development and execution of human resources initiatives, fostering a positive organizational culture, and driving employee engagement across the company. The successful candidate will work collaboratively with senior leadership to enhance our people practices and contribute to building a thriving workplace environment. Develop and implement human resources strategies and programs that align with organizational goals and support employee development Oversee recruitment, onboarding, and talent acquisition processes to ensure we attract and retain top talent Manage employee relations activities, including performance management, conflict resolution, and employee engagement initiatives Design and execute organizational development programs to strengthen company culture and employee satisfaction Analyze HR metrics and data to identify trends, provide insights, and recommend process improvements Ensure compliance with employment laws, regulations, and company policies across all HR functions Collaborate with department leaders to customize HR solutions that address specific business needs Coordinate training and development programs to support employee growth and career path advancement Maintain and optimize HRIS systems and HR documentation to ensure accuracy and accessibility Support the Director of People &amp; Culture in strategic planning and execution of culture-building initiatives Prepare HR reports, presentations, and recommendations for senior management review</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of progressive human resources experience in a corporate environment</li><li>Proven expertise in employee relations, recruitment, and talent management</li><li>Strong knowledge of HR compliance, employment law, and organizational policies</li><li>Demonstrated experience with performance management systems and processes</li><li>Proficiency with HRIS platforms and HR analytics tools</li><li>Excellent project management and organizational skills with ability to manage multiple initiatives simultaneously</li><li>Strong analytical abilities with experience interpreting HR data and metrics</li><li>Exceptional written and verbal communication skills with ability to engage diverse audiences</li><li>Advanced interpersonal and relationship-building skills</li><li>Experience in organizational development and change management</li><li>Knowledge of compensation, benefits, and employee wellness programs</li><li>Ability to work independently and collaboratively within a team environment</li><li>Strategic thinking with a visionary approach to culture development</li><li>Preferred: Background in training and development or employee engagement program design</li><li>Preferred: Experience in a multinational or fast-growing organization</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p>CORE WORK ACTIVITIES Developing &amp; Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external.</p><p>Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members.</p><p>Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p><p>Analyzing &amp; Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement.</p><p>Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li><li>OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p></p></section>

<p>Achieve the strategic objectives and KPIs for the assigned DCs. Plan and implement the tactical plan for each DCs for new donors' recruitment and retention. Accountable for achieving the budget and operational KPIs for the assigned DCs. Ensure the efficient data collection, reporting for the assigned DCs. Insure the implementations of any initiatives/projects with proper follow up and reporting. Explore opportunities for new donor recruitment to meet the planned budget. Execute the marketing plans through the donor relations and plasma awareness representatives. Harmonize the workflow between different stakeholders involved in donor recruitment and service as well as the donor centers. Keep an efficient donor recruitment and retention cycles through the implementation of the strategic plans and tactics. Supervise and monitor the DRR team performance and continuously enhance the efficiency of processes established for donor services in assigned donation centers. Supervise and monitor the plasma awareness team performance and donor's recruitment activities. Generate analytics and insights for donor conversion, donor retention per each center. Mitigate risks that might affect donor centers performance or GEPD image. Ensure the generation of high-quality analytical reports with timely communication with the relevant stakeholders. Collaborate with other DRR supervisors for sharing experiences, alignment to achieve the overall Plasma operations strategic objectives. Collaborate with the call center team to achieve the overall donors recruitment and retention objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for employees. Develop and retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review and development plans, etc. Support and conduct teams' trainings. Ensure that the donor relations representatives and plasma awareness representatives are operating with high compliance level to company's policies, procedures and regulations.</p>