Public relations delegate Jobs
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Company Description City Floor Decoration is the exclusive reseller of Forbo Flooring products in Egypt, offering a broad range of high-end solutions for commercial and residential environments. Partnering with a global leader in floor coverings, the company delivers materials and surfaces that support daily life at home, at work, and in transit. Forbo Flooring Systems brings more than 150 years of experience in functional, design-oriented, and environmentally conscious flooring. Through this collaboration, City Floor Decoration connects customers to advanced flooring technologies that enhance production lines, public spaces, and interior experiences. The team focuses on quality, durability, and design to meet diverse project requirements across the Egyptian market.<br>Role Description This is a full-time, on-site Senior Business Development Engineer role based in New Cairo. The Senior Business Development Engineer will identify and pursue new business opportunities in the commercial and residential flooring sectors, with a focus on Forbo products. Daily tasks include building and managing client relationships, conducting site visits, preparing technical and commercial proposals, and coordinating with internal teams to ensure accurate product specifications and timely delivery. The role involves analyzing market trends, developing sales strategies, participating in tenders and negotiations, and providing technical support to clients and sales partners. The Senior Business Development Engineer will also collaborate with management to forecast sales, report on performance, and contribute to long-term growth initiatives.<br>What You’ll Do Drive Specification Wins: Conduct regular, targeted visits to architects, design consultants, interior/structural designers, and consultants to pitch our technical solutions and secure our products in their master specifications. Own the BOQ Process: Work closely with Quantity Surveyors (QS) and estimators to accurately estimate material requirements and issue comprehensive Bills of Quantities (BOQs). Be the Technical Advisor: Conduct technical presentations, CPD seminars, and product demonstrations to design teams, positioning our brand as the ultimate solution for their design challenges. Track the Project Pipeline: Identify early-stage projects (concept and design phases) and proactively influence the decision-makers before tenders are released. Bridge Design & Commercials: Work hand-in-hand with our sales team to ensure that once a product is specified, the specification is protected through to the procurement stage.???? What You Bring Experience: 6+ years of experience as a Specification Engineer, Technical Sales Engineer, or Architect Relations Manager within the building materials, MEP, or structural systems industry.<br> Network: An existing, active network of relationships with local/regional architects, consultants, and engineering firms is highly preferred.<br> Technical Expertise: Strong ability to read architectural drawings, understand design constraints, and accurately draft BOQs.<br> Education: Bachelor’s degree in Civil Engineering, Architecture, Quantity Surveying, or a related field.<br>The "Hunter" Mindset: Exceptional communication, presentation, and negotiation skills. You enjoy being on the move, meeting people, and building long-term professional trust.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assist management in screening CVs, conducting interviews and selecting new candidates hires using selection tools and systems. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Assist employees with internal and external transfer requests and procedures Monitor and assist managers/supervisors with hiring processes and issues Coordinate and conduct applicant reference checks, background checks, and social Insurance in accordance with company procedures. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete employment verification forms. Create and maintain new hire files and enter them into PeopleSoft. Create new employee personnel file. Assist with orientation of new employees. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, reference checks, applicant self-identification forms, department orientation check list). Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Create and type office correspondence using computer. Create and maintain filing systems. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education : Bachelor`s degree Experience: At least 1 year of related work experience Foreign Language: Sufficient level of English to be able to write reports according to international standards. Courses and Training: Prior attendance in courses and seminars in the field. Computer Literacy: MS Office applications. Special Qualifications: Multi-Tasking, Time Management, Detail Orientation Planning and Organizing</p><p></p></section>
<h2>Data Entry Clerk</h2><h2>Overview</h2><p>Are you ready to kickstart your career in a dynamic and supportive environment? We are thrilled to be seeking passionate and meticulous individuals to join our team as Data Entry Clerks in the vibrant city of Giza, Egypt!</p><p>This is an exceptional opportunity for an entry-level professional to gain invaluable experience and contribute to our administrative, customer service, and marketing efforts.</p><p>As a Data Entry Clerk, you will be a vital part of our operational backbone, ensuring the accuracy and efficiency of our information systems. This on-site role offers a chance to develop foundational skills that are critical in any modern business landscape. If you thrive on precision, organization, and making a tangible impact, this is the perfect stepping stone for you!</p><p> </p><h2>Key Responsibilities</h2><h3>Data Management</h3><ul><li>Accurately input and update data into various systems and databases.</li><li>Verify data for errors and inconsistencies, ensuring high levels of accuracy and completeness.</li><li>Maintain confidentiality of sensitive information.</li></ul><h3>Administrative Support</h3><ul><li>Assist with administrative tasks, including filing, scanning, and organizing documents.</li></ul><h3>Customer Service</h3><ul><li>Provide exceptional customer service support by responding to inquiries and maintaining accurate customer records.</li></ul><h3>Marketing Support</h3><ul><li>Support marketing and public relations initiatives by managing and updating relevant data.</li></ul><p> </p><h2>Skills & Technologies</h2><p>You’ll leverage your proficiency in Microsoft Office Suite and hone your data entry expertise. This role will also enhance your administrative and customer service capabilities, making you a well-rounded professional.</p><p> </p><h2>Growth Opportunities</h2><p>We believe in nurturing talent! As an Entry Level team member, you'll have access to continuous learning and development, paving the way for potential advancement within our growing organization.</p><p>This role is designed to build a strong foundation for a successful career path.</p><p> </p><h2>Team & Culture</h2><p>Join a collaborative and friendly team in Giza, Egypt, where your contributions are valued, and your growth is supported.</p><p>We foster an environment of mutual respect, open communication, and a shared commitment to excellence.</p><p> </p><h2>Impact</h2><p>Your diligent work will directly influence the efficiency of our operations, the accuracy of our reporting, and ultimately, the satisfaction of our customers.</p><p>You will play a crucial role in maintaining the high standards we set for our data quality.</p><p> </p><h2>Job Requirements</h2><h3>Required Skills</h3><ul><li>Demonstrated proficiency in Data Entry with a meticulous approach.</li><li>Strong capabilities in Administration and organizational tasks.</li><li>Solid command of Microsoft Office applications (Word, Excel, Outlook).</li><li>Excellent Customer Service skills with a helpful and professional demeanor.</li><li>Exceptional Attention to Detail and accuracy.</li><li>Proven ability in Time Management and prioritizing tasks effectively.</li><li>Strong Organizational Skills to maintain tidy and accessible records.</li><li>Effective Communication Skills, both written and verbal.</li><li>Basic Problem Solving abilities to address data discrepancies.</li><li>High level of Adaptability to new systems and processes.</li></ul><h3>Experience Requirements</h3><ul><li>A minimum of 0–1 years of relevant professional experience.</li><li>This is a fantastic opportunity for recent graduates or those looking to start their career journey.</li></ul><h3>Career Level</h3><ul><li>Entry Level position.</li><li>Suitable for individuals eager to learn, grow, and contribute meaningfully from day one.</li><li>Ideal for proactive candidates ready to embrace new challenges and develop their professional skill set.</li></ul>
Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Job Description:Manage and develop a portfolio of customers and introduce new prospects Achieve assigned budget. Daily account management and handling customer complaints Monitor client’s daily transactions and handle compliance requirements Reactivate Dormant accounts while minimizing closed relations (attrition) Make calls to existing as well as prospect clients Boost Liabilities in his portfolio by attracting new deposits and fresh funds Maximize utilization of approved borrowing clients facility limits Maximize Trade Finance activity within his portfolio Enhance the Capital Market Activity of his portfolio and confirm all FX deals with CM team Spread, study & carefully analyze client financial statements, structure credit facilities & mitigate risks. Conduct full market analysis and assess client business. Discuss credit proposal with Risk Department Handle renewal of existing client facilities Follow up the receipt of clients documentation and handle any discrepancies Market Corporate Assets / liabilities, as well as the full range of CAE products and services. Actively contribute to synergies with other LOBsComply with CAE policies & procedures as well CBE directives and guidelines.<br><br>Qualifications Required:The ideal candidate should hold a Bachelor’s degree from a reputable university – Business or finance (Master’s or Credit Course or finance certification is a plus). Good knowledge of capital & money market including regulations & proceeds. Familiarity with Central Bank of Egypt guidelines & policies. Good knowledge of the outside market Strong financial & economic analytical capabilities. Strong selling and negotiation skills. Excellent English communication and written skills. Good Computer skills (word, excel & Power Point)3-4 years of banking experience in the same field.
Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Job Description:Manage and develop a portfolio of customers and introduce new prospects Achieve assigned budget. Daily account management and handling customer complaints Monitor client’s daily transactions and handle compliance requirements Reactivate Dormant accounts while minimizing closed relations (attrition) Make calls to existing as well as prospect clients Boost Liabilities in his portfolio by attracting new deposits and fresh funds Maximize utilization of approved borrowing clients facility limits Maximize Trade Finance activity within his portfolio Enhance the Capital Market Activity of his portfolio and confirm all FX deals with CM team Spread, study & carefully analyze client financial statements, structure credit facilities & mitigate risks. Conduct full market analysis and assess client business. Discuss credit proposal with Risk Department Handle renewal of existing client facilities Follow up the receipt of clients documentation and handle any discrepancies Market Corporate Assets / liabilities, as well as the full range of CAE products and services. Actively contribute to synergies with other LOBsComply with CAE policies & procedures as well CBE directives and guidelines.<br><br>Qualifications Required:The ideal candidate should hold a Bachelor’s degree from a reputable university – Business or finance (Master’s or Credit Course or finance certification is a plus). Good knowledge of capital & money market including regulations & proceeds. Familiarity with Central Bank of Egypt guidelines & policies. Good knowledge of the outside market Strong financial & economic analytical capabilities. Strong selling and negotiation skills. Excellent English communication and written skills. Good Computer skills (word, excel & Power Point)3-4 years of banking experience in the same field.
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment.</p>
<p>Evaluate skill level of employees.</p>
<p>Select employee participants in collaboration with manager’s nominations.</p>
<p>Seek out employee participants and market the opportunities to learn to always keep a full schedule of either classes or tutoring sessions.</p>
<p>Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters) for progressive coursework and sessions.</p>
<p>Select and specify any materials, books or other collateral required in the instruction process.</p>
<p>Prepare for training classes (e.g., materials, setup classes, breakdown classes).</p>
<p>Design and create interactive training in various formats.</p>
<p>Specify computer or electronic training tools required for instruction.</p>
<p>Maintain attendance records for each participating employee.</p>
<p>Maintain discipline and decorum in the classroom.</p>
<p>Facilitate a presentation event including management, course graduation certificates, etc.</p>
<p>Remove employee participants that do not adhere to class behaviour and study requirements.</p>
<p>Actively listen and respond positively to questions, concerns, and requests to resolve issues, delight, and build trust.</p>
<p>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, or moving objects out of the way).</p>
<p>Assist other employees to ensure proper coverage.</p>
<p>Welcome and acknowledge each and every person with a smile, eye contact, and a friendly verbal greeting, using the person’s name when possible.</p>
<p>Speak using clear, appropriate and professional language.</p>
<p>Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</p>
<p>Talk with and listen to other employees to effectively exchange information.</p>
<p>Collaborate with management to formally recognize hourly employees' performance contributions.</p>
<p>Ensure that hourly employees are trained.</p>
<p>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies and training materials).</p>
<p>Assign and ensure tasks are completed on time and that they meet appropriate quality standards.</p>
<p>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.</p>
<p>Collaborate with management to develop and carry out ideas and procedures, and set goals to continuously improve department performance.</p>
<p>Develop and maintain positive and productive working relationships with other employees and departments.</p>
<p>Support environmental responsibility by participating in activities organized to protect biodiversity and sharing individual responsibilities to increase environmental knowledge and conduct necessary trainings.</p>
<p>Promote minimal consumption of resources currently used, such as paper and printed materials.</p>
<p>Implement necessary warnings and departmental trainings to save energy within the facility and carry out decisions taken for energy conservation.</p>
<p>Assess environmental impact and energy efficiency of purchased equipment.</p>
<p>Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.</p>
<p>Carry out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>Perform all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> Related degree or specialized teaching credentials preferred</p>
<p><strong>Experience:</strong> At least 1 year of related work experience</p>
<p><strong>Foreign language:</strong> Outstanding level of English</p>
<p><strong>Courses and training:</strong> Prior attendance in courses and seminars in the field</p>
<p><strong>Computer literacy:</strong> Excellent computer skills</p>
<p><strong>Special qualifications:</strong> Multi-tasking, time management, detail orientation, planning and organizing</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<b>Position Summary</b><br>Location <br> <br> Cairo <br><strong> Audit & Assurance | Senior </strong> <br><strong>Building Tomorrow's Team Today - Join Our Talent Pipeline: At Deloitte, we're always on the lookout for talented individuals to join our growing team. Submit your resume to our talent pipeline and be among the first to hear about exciting future opportunities. We look forward to connecting with you!</strong><br><strong>About Deloitte:</strong> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award. <br><strong> Our Purpose</strong><br>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.<br>Our shared values guide the way we behave to make a positive, enduring impact:<br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><br><strong> Audit & Assurance | Senior </strong> <br> <br> During your tenure as a Senior in Audit & Assurance , you will demonstrate and develop your capabilities in the following areas: <br> <br><ul><li> Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually </li><li> Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls </li><li> Takes responsibility for understanding key statistics and industry matters about entity before engagement begins </li><li> Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended </li><li> Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them </li><li> Assists in tracking deliverables from component audit ors and seeks to understand the relevance and importance of these </li><li> Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis </li><li> Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality </li><li> Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle </li><li> Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from audit ing judgements and conclusions </li><li> Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism </li><li> Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies </li></ul> <br><strong> Leadership Capabilities:</strong><br> <br><ul><li> Builds own understanding of our purpose and values; explores opportunities for impact </li><li> Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent </li><li> Understands expectations and demonstrates personal accountability for keeping performance on track </li><li> Actively focuses on developing effective communication and relationship-b uilding skills </li><li> Understands how their daily work contributes to the priorities of the team and the business </li></ul> <br> <strong>Q</strong> <strong>ualifications</strong>: <ul><li> Degree in Accounting or related field. Graduate degree is desired </li><li> 4+ years of experience in public audit ing and accounting, preferably with Big Audit Firms </li><li> Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues </li><li> Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines </li><li> International accounting qualification is desired: CA, ACCA, or CPA.Preferably CA </li><li> Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/Englis h) </li></ul><br>#LI-NN1<br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Position Summary</b></p><br> <p><b>Location</b></p><br> <p>Cairo</p><br> <p><b>Audit</b><b> & Assurance | Senior</b></p><br> <p><b>Building Tomorrow’s Team Today – Join Our Talent Pipeline: At Deloitte, we’re always on the lookout for talented individuals to join our growing team. Submit your resume to our talent pipeline and be among the first to hear about exciting future opportunities. We look forward to connecting with you!</b></p><br> <p><b>About Deloitte:</b> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p><br> <p><b>Our Purpose</b></p><br> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br> <p><b>Our shared values guide the way we behave to make a positive, enduring impact:</b></p><br> <ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul> <p><b>Audit</b><b> & Assurance | Senior</b></p><br> <p>During your tenure as a Senior in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p><br> <ul><li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually</li><li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls</li><li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins</li><li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended</li><li>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them</li><li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these</li><li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis</li><li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality</li><li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle</li><li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions</li><li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism</li><li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies</li></ul> <p><b>Leadership Capabilities:</b></p><br> <ul><li>Builds own understanding of our purpose and values; explores opportunities for impact</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills</li><li>Understands how their daily work contributes to the priorities of the team and the business</li></ul> <p><b>Qualifications</b>:</p><br> <ul><li>Degree in Accounting or related field. Graduate degree is desired</li><li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms</li><li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues</li><li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines</li><li>International accounting qualification is desired: CA, ACCA, or CPA.Preferably CA</li><li>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<p><strong>We’re Hiring: Female Personal Assistant</strong></p><p><strong>Dr. Mohamed El Refaai Clinics</strong> are looking for a <strong>Female Personal Assistant</strong> to join our team.</p><p>We are looking for someone who is <strong>presentable, smart, organized, creative, and fluent in English</strong>.</p><p><strong>Requirements:</strong></p><ul><li>Female candidate.</li><li>Excellent English communication skills, both spoken and written.</li><li>Presentable, professional, and polite.</li><li>Smart, fast learner, and detail-oriented.</li><li>Strong ability to organize appointments and daily schedules.</li><li>Excellent follow-up and communication skills.</li><li>Creative, proactive, and able to handle tasks with responsibility.</li><li>Good phone, WhatsApp, and basic computer skills.</li><li>Preferably fully available and able to commit long-term.</li><li>Previous experience as a personal assistant, secretary, clinic coordinator, or receptionist is a plus.</li></ul><p><strong>Job Responsibilities:</strong></p><ul><li>Organizing clinic appointments and daily schedules.</li><li>Following up with patients professionally.</li><li>Managing calls, WhatsApp messages, and daily communications.</li><li>Assisting with administrative and coordination tasks.</li><li>Helping organize priorities and daily workflow.</li></ul><p><strong>Work Location:</strong> Dr. Mohamed El Refaai Clinics<br>UFC Clinic, 7th Floor<br>60 Khalifa El Maamon Street, Roxy, Heliopolis</p><p><strong>Salary:</strong> To be determined based on experience and interview performance.</p><p> </p><p>Kindly write: <strong>Personal Assistant Application</strong><br>and send a short introduction message in English about yourself and your experience.</p>
<h3>Executive Assistant & Outreach Coordinator</h3><p><strong>Full Time | Remote | US Business Hours Required</strong></p><p> </p><p>GrieveAI is seeking a highly organized and proactive Executive Assistant & Outreach Coordinator to support executive operations, appointment setting, lead generation, marketing activities, and day to day business administration. This role includes managing calendars, meetings, email communications, project tracking, and administrative tasks while also conducting prospect research, outreach through email, LinkedIn, and phone calls, scheduling appointments, maintaining CRM records, and coordinating follow up activities.</p><p> </p><p>The ideal candidate will have experience as an Executive Assistant, Virtual Assistant, Outreach Coordinator, or similar role and possess strong organizational, communication, and relationship management skills. Responsibilities also include creating marketing materials in Canva, supporting email campaigns and events, and assisting with lead generation initiatives. Candidates should be comfortable using Canva, CRM systems, Microsoft Office, Slack, and preferably GoHighLevel.</p><p>Successful candidates will demonstrate excellent written and spoken English, a professional phone and video presence, strong attention to detail, the ability to work independently with minimal supervision, and availability during US business hours. Experience with LinkedIn outreach, appointment setting, marketing coordination, and working in startup or small business environments is preferred.</p><p> </p>
<h2 class="h5">Job description</h2>
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TITLE: Mental Health and Psychosocial Support Advisor <br> TEAM/PROGRAMME: PDQI LOCATION: Cairo <br> GRADE: 2 CONTRACT LENGTH: Calendar year, with possibility of renewal <br> <p>CHILD SAFEGUARDING: (select only one)</p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g.</p><br> <p>once a week or more) <u>or</u> intensively (e.g., four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p>ROLE PURPOSE:</p><br> <p>The Mental Health and Psychosocial Support (MHPSS) Advisor is responsible for providing strategic and technical leadership for MHPSS programming in both development and humanitarian contexts. Under the general direction and guidance of the Director of Program Development, Quality and Impact, the role provides thematic leadership to ensure that MHPSS programming is evidence-based, well monitored, technically sound, and contributes to quality programming, donor engagement evidence generation, learning, advocacy, and program development. The post holder is expected to lead the development and periodic review of the MHPSS strategy and thematic plan aligned with the Country Strategic Plan; support sectoral and multi-sectoral assessments; guide program design, proposal development and master budgeting; provide overarching technical assurance, defining standards of integrated MHPSS program design and delivery, and supporting adherence to such standards in collaboration with fellow thematic advisors and senior operation roles; and represent Save the Children in relevant technical and Inter-agency fora. Collaborate with MEAL to ensure safe and accurate measurement and reporting of MHPSS results. The role also promotes integration of MHPSS across sectors including child protection, health, education, livelihoods, and social protection, while strengthening referral pathways, safeguarding, inclusion, and meaningful participation.</p><br> <br> <p>SCOPE OF ROLE:</p><br> <p>Reports to: PDQI Director</p><br> <p>Staff reporting to this post: Technical program staff (dotted line)</p><br> <p>Other collaboration: Continuous engage and collaborate with global and member MHPSS Advisors as needed.</p><br> <p>Budget Responsibilities: No</p><br> <p>Field Travel: The TA is expected to spend at least 30% of his/her time in the field in the governorates of Greater Cairo, Aswan, Alexandria, Minia and Assiut.</p><br> <br> <p>KEY AREAS OF ACCOUNTABILITY: </p><br> <p>Developing Strategy and Thematic Plan</p><br> <p>· Lead the development, periodic review, and implementation of the country MHPSS strategy, thematic plans, and emergency preparedness priorities, ensuring alignment with the Country Strategic Plan and evolving contextual needs.</p><br> <p>· Provide strategic leadership on the MHPSS component of the Country Strategic Plan, ensuring coherence across psychosocial support, focused non-specialized services, referral pathways, child protection, health, education, and other integrated programming priorities.</p><br> <p>· Monitor changes in national and humanitarian contexts and guide timely strategic adjustments that maintain program quality, relevance and impact for children, adolescents, and caregivers, in line with available and evolving technical and programmatic evidence.</p><br> <p>Program Planning, Support and Quality</p><br> <p>· Provide technical leadership and advisory support to ensure the quality, integration, and effectiveness of MHPSS programming across development and humanitarian responses, including community-based MHPSS, case-focused support and safe referrals for children and caregivers.</p><br> <p>· Guide the design and integration of appropriate and evidence-based MHPSS interventions, ensuring that safeguarding, inclusion, disability, gender, and resilience considerations are reflected in program design and implementation.</p><br> <p>· Provide technical review and quality assurance of program designs, concept notes, proposals, -, evaluations, and learning products prior to submission.</p><br> <p>· Ensure integration of MHPSS across the continuum of care and across sectors including child protection, health, education, livelihoods, and social protection.</p><br> <p>· Ensure MHPSS programs adhere to international, national, and organizational standards, including safeguarding requirements, ethical practice principles, and relevant Inter-agency guidance.</p><br> <br> <p>Providing Strategic and Technical Guidance and Oversight</p><br> <p>· Ensure that a robust quality assurance mechanism is in place, and effectively implemented by program teams</p><br> <p>· Conduct regular field visits to monitor program quality, safe implementation, and compliance with relevant standards; provide mentoring and technical support; and identify emerging needs to inform program adaptation.</p><br> <p>· Provide or oversee technical guidance for focused MHPSS support to complex cases, ensuring appropriate referral pathways, confidentiality, do-no-harm practice, and links with specialized services where needed.</p><br> <br> <p>Monitoring, Evaluation and Learning</p><br> <p>· In collaboration with the MEAL team, support the development and implementation of an MHPSS MEAL plan that links reporting requirements and strengthens the capacity of staff and partners to monitor outcomes and quality.</p><br> <p>· Ensure the systematic and robust measurement and reporting of MHPSS results, against Country Strategic Plan and project-level targets</p><br> <p>· Lead on MHPSS or multi-sectoral technical assessments, ensuring findings are documented and that all assessments include a clear analysis of children’s, adolescents’ and caregivers’ mental health and psychosocial support needs.</p><br> <p>· Drive the MHPSS innovation, learning and evidence agenda, including documentation and application of lessons learned with MEAL support.</p><br> <br> <p>Capacity Strengthening of staff and partners</p><br> <p>· Identify MHPSS staffing and capacity needs in collaboration with Human Resources and contribute to workforce planning that supports program quality, duty of care and sustainability.</p><br> <p>· Ensure that a robust supervision framework is in place and implemented;</p><br> <p>· Capacitate and guide senior MHPSS staff and partners to provide regular, structured supervision to junior/frontline staff.</p><br> <p>· Lead learning needs assessments and develop capacity strengthening plans for Save the Children and partner staff, including training on psychosocial support, safe and ethical practice, case-focused support, referrals, staff care and inclusion.</p><br> <p>· Oversee the development and delivery of technical guidance and training materials that improve program quality and technical consistency across MHPSS interventions.</p><br> <p>· Provide technical support and advice to HR in designing appropriate staff well-being policies, mechanisms, and practices, to reduce the risk burnout and strengthen quality of care.</p><br> <br> <p>Networking, Coordination and External Communication</p><br> <p>· Represent Save the Children in inter-agency coordination mechanisms, MHPSS technical working groups and sector forums, contributing to harmonization of approaches, standards, and referral pathways.</p><br> <p>· Ensure Save the Children’s program results, learning and evidence are effectively shared to inform sector practice, collective decision-making, and national dialogue on MHPSS.</p><br> <p>· Support the development of external communications and media products related to MHPSS programming, acting as a technical spokesperson when appropriate and in line with safe practice principles.</p><br> <br> <p>Advocacy and Fundraising</p><br> <p>· Identify MHPSS priorities, evidence gaps and funding opportunities and support fundraising and proposal development in close collaboration with members, awards colleagues, and donors.</p><br> <p>· Ensure advocacy initiatives are informed by program evidence, learning and assessments, with a focus on improving equitable access to quality MHPSS services, strengthening referral systems, and promoting child- and adolescent-responsive approaches.</p><br> <p>· Proactively identify advocacy opportunities, case studies and research themes aligned with organizational objectives and turn them into action in collaboration with advocacy and communications colleagues.</p><br> <br> <p>General Roles</p><br> <p>· Contribute to country office risk management, including identification, mitigation and communication of program, safeguarding and duty-of-care risks related to MHPSS programming.</p><br> <p>· Develop and maintain strong internal relationships with program managers, project teams, finance, and program support services teams, and contribute to high-quality planning, reporting, and technical review processes.</p><br> <p>· Comply with all Save the Children policies, values and standards and contribute to a culture of learning, accountability, and technical excellence.</p><br> <br> <p>Safeguarding Policy:</p><br> <p>· Support the mainstreaming of Save the Children’s safeguarding policy within MHPSS program design and implementation, including identifying and addressing risks to children and adults that may be caused or exacerbated by program design and interventions.</p><br> <p>· Collaborate with the Program Operations teams to ensure that activities are safe for children and adults, and that all steps are taken to ensure their meaningful and safe participation.</p><br> <br> <p>BEHAVIOURS (Values in Practice)</p><br> <p>Accountability:</p><br> <p>· Holds self-accountable for making decisions, managing resources efficiently, achieving results, and role modelling Save the Children values.</p><br> <p>· Holds the team and partners accountable to deliver on their responsibilities, giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved.</p><br> <p>Ambition:</p><br> <p>· Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development, and encourages their team to do the same.</p><br> <p>· Widely shares their personal vision for Save the Children, engages and motivates others.</p><br> <p>· Future orientated, thinks strategically, and on a global scale.</p><br> <p>Collaboration:</p><br> <p>· Builds and maintains effective relationships with their team, colleagues, Members, and external partners and supporters.</p><br> <p>· Values diversity and sees it as a source of competitive strength.</p><br> <p>· Approachable, a good listener, and easy to talk to.</p><br> <p>Creativity:</p><br> <p>· Develops and encourages new and innovative solutions.</p><br> <p>· Willing to take disciplined risks.</p><br> <p>Integrity:</p><br> <p>· Honest, encourages openness and transparency; and demonstrates highest levels of integrity</p><br> <br> <p>QUALIFICATIONS</p><br> <p>· Master’s degree in psychology, psychiatry, mental health, -, public mental health, or a related field.</p><br> <p>· Relevant professional registration or clinical qualification in psychology or psychiatry is a strong asset.</p><br> <br> <p>EXPERIENCE AND SKILLS</p><br> <p>· Minimum 8 to 10 years’ experience working in MHPSS programs in development and/or humanitarian contexts.</p><br> <p>· At least 3 to 5 years’ experience providing technical support to MHPSS programming for children, adolescents and caregivers, including community-based support and referral systems.</p><br> <p>· Strong knowledge of evidence-based MHPSS approaches, public mental health systems in Egypt, and inter-agency standards and guidance relevant to MHPSS.</p><br> <p>· Proven capacity for mentoring, coaching, and training staff and partners on MHPSS-related topics, including safety and ethical practice, inclusion, and staff care.</p><br> <p>· Experience in program design, proposal development, technical quality assurance, and donor engagement.</p><br> <p>· Experience in senior-level representation with government, donors, technical working groups, and inter-agency forums.</p><br> <p>· Ability to write clear, well-argued assessments, concept notes, reports, and learning products.</p><br> <p>· Excellent communication and people skills, with the ability to influence change at operational and strategic levels.</p><br> <p>· Fluency in Arabic and proficient written and spoken English.</p><br> <p>· Ability to work under pressure and deliver results within tight deadlines.</p><br> <br> <p>Additional job responsibilities</p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p>Equal Opportunities </p><br> <p>The role holder is required to perform the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p>Child Safeguarding:</p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p>Safeguarding our Staff:</p><br> <p>The post holder is required to perform the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p>Health and Safety</p><br> <p>The role holder is required to perform the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> JD written by: Ingy Akoush Date: 12/12/2022 <br> JD agreed by: Date: <br> Updated By: Yasser Hashem Date: 14/06/2026 <br> Evaluated: Date: <br> <br> </div>
<p><strong>About Sanofi:</strong> We re an R&D-driven, AI-powered biopharma company committed to improving people s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people s lives.</p><p><strong>About the Job:</strong> The Diabetes and Cardio Metabolic Sales and Customer Engagement Head holds end-to-end accountability for the management and performance of the Diabetes and Cardio Metabolic portfolio in Egypt. This role is responsible for developing and implementing a long-term commercial strategy that focuses resources on maximizing market share, achieving sales targets, and controlling OPEX through proper P&L management all within the framework of the MCO business strategy and policies. The role ensures the delivery of best-in-class Healthcare Professional (HCP) and patient journeys across the Diabetes and Cardio Metabolic therapeutic areas, driving commercial excellence and innovation in chronic disease management. The incumbent will lead the translation of Sanofi GenMed global and regional strategy into locally relevant, insight-driven execution plans that address the unique dynamics of the Egyptian healthcare landscape. As a senior commercial leader, this role plays a pivotal part in shaping the competitive positioning of Sanofi's Diabetes and Cardio Metabolic portfolio, fostering a high-performance culture, and contributing strategically to the Pharma Egypt Leadership Team to drive competitiveness, transformation, and people growth.</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>1- Business Strategy & Execution Diabetes and Cardio Metabolic Portfolio:</strong></p><ul><li>Define and achieve financial objectives including sales, profitability, and market share targets for the Diabetes and Cardio Metabolic portfolio.</li><li>Build and execute a business strategy fully aligned with Sanofi GenMed global and regional strategy, enriched with relevant local insights specific to chronic disease management in Egypt.</li><li>Develop and implement long-term business plans (3-year horizon) to maximize market share and Business Operating Income (BOI).</li><li>Ensure high-level portfolio management including successful product launches, pre-launch activities, and comprehensive local business case development tailored to the Diabetes and Cardio Metabolic landscape.</li><li>Activate business intelligence and competitive monitoring to adapt strategy to the evolving competitive environment and proactively propose growth opportunities.</li><li>Build Integrated Growth Plans that provide strategic market insights feeding the overall portfolio strategy.</li><li>Ensure proper execution of Brand Activation Plans (operational plans), including:</li><ul><li>Patient and customer segmentation specific to Diabetes and Cardio Metabolic conditions</li><li>Optimal patient and customer pathway design, including referral pathway optimization</li><li>Identification and mitigation of local barriers to screening and diagnosis</li><li>Tailored stakeholder engagement strategies</li><li>Best-in-class Patient Support Programs and solutions for chronic disease management</li></ul><li>Track and optimize key performance indicators including Sales, Customer Satisfaction, and Internal Engagement.</li><li>Apply Sanofi internal business and financial processes in management and reporting, in full alignment with Sanofi compliance guidelines.</li><li>Oversee and analyze relevant market performance and trends, identifying performance development opportunities.</li><li>Implement Customer Engagement strategy delivering high-quality customer journeys for key target customers effectively and consistently.</li></ul><p><strong>2- Budget, P&L & Performance Management:</strong></p><ul><li>Hold full budget and P&L ownership and responsibility for operational effectiveness within the Diabetes and Cardio Metabolic portfolio.</li><li>Ensure realization of budget commitments and 3-year plans.</li><li>Provide input and propositions to the Commercial Head on business needs for cross-resourcing and budgeting.</li><li>Oversee overall operations results, financial data, sales data, and other metrics to evaluate whether business objectives are met and adjust tactics accordingly.</li><li>Constantly review resource allocation to optimize P&L, meet Sales and BOI targets, and capture business opportunities.</li><li>Drive operational excellence and cost efficiency while maintaining quality of execution.</li></ul><p><strong>3- Key Stakeholders' Engagement</strong></p><ul><li>Collaborate cross-functionally (Medical, Market Access, Public Affairs, Communication, Finance, GTMC, TRM, Supply Chain) to define a broad stakeholder engagement strategy.</li><li>Understand how stakeholders impact each other within the healthcare ecosystem including COEs, KOLs, HCPs, DOLs, scientific societies, PAGs, policy makers, and payers and tailor engagement approaches to their level of maturity.</li><li>Define innovative business models and partnerships with key external stakeholders to drive business growth.</li><li>Ensure a seamless patient experience from pre-screening to post-treatment in Diabetes and Cardio Metabolic care.</li><li>Contribute strategically to Pharma Egypt Leadership Team discussions to increase competitiveness, transformation, and people growth.</li><li>Serve as an active member of the Pharma Country Operational Committee.</li></ul><p><br></p><p><strong>About You:</strong></p><p><strong>Education</strong></p><ul><li>Bachelor's degree in Pharmacy, Business Administration, Marketing, or a related scientific/business field (required).</li><li>MBA or equivalent postgraduate qualification in Marketing/Business Management is a strong asset.</li></ul><p><strong>Professional Experience</strong></p><ul><li>Minimum 10 years of pharmaceutical industry experience in Commercial or customer-facing roles.</li><li>Demonstrated expertise in Sales planning, Omnichannel strategy, Marketing, and leading Sales teams with a strong focus on patient-centric initiatives.</li><li>Proven successful P&L ownership accountability with demonstrated financial acumen.</li><li>Proven experience in successfully driving commercial launch strategy for innovative products requiring monitoring/screening and/or strong disease area shaping.</li><li>Experience in Diabetes and/or Cardio Metabolic therapeutic areas highly preferred.</li><li>Deep understanding of the Egyptian healthcare system, reimbursement landscape, and regulatory environment.</li><li>Experience working in matrix organizations and managing cross-functional teams.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Pharmacy, Business Administration, Marketing, or a related scientific/business field (required).</li><li>MBA or equivalent postgraduate qualification in Marketing/Business Management is a strong asset.</li><li>Minimum 10 years of pharmaceutical industry experience in Commercial or customer-facing roles.</li><li>Demonstrated expertise in Sales planning, Omnichannel strategy, Marketing, and leading Sales teams with a strong focus on patient-centric initiatives.</li><li>Proven successful P&L ownership accountability with demonstrated financial acumen.</li><li>Proven experience in successfully driving commercial launch strategy for innovative products requiring monitoring/screening and/or strong disease area shaping.</li><li>Experience in Diabetes and/or Cardio Metabolic therapeutic areas highly preferred.</li><li>Deep understanding of the Egyptian healthcare system, reimbursement landscape, and regulatory environment.</li><li>Experience working in matrix organizations and managing cross-functional teams.</li><li>Strong command of market data analytics and competitive intelligence tools for market sizing, trend analysis, and opportunity identification.</li><li>Financial acumen: proven ability to build, analyze, and present forecasts, budgets, P&L reports, and BOI targets.</li><li>Skilled in developing and executing Brand Activation Plans, including segmentation, positioning, and targeting.</li><li>Familiarity with digital marketing and omnichannel HCP engagement strategies, multi-channel content, and digital tool development.</li><li>Strong knowledge of promotional and non-promotional material approval processes and compliance requirements.</li><li>Experience in talent development, succession planning, and building high-performing commercial teams.</li><li>Strategic vision (Global Thinking): ability to understand the global framework combined with local execution, with strong focus on innovation.</li><li>Strong business acumen with analytical skills to interpret complex data, market trends, and competitive intelligence.</li><li>Customer orientation: motivate teams to connect with patients and customers to understand their needs and provide value-added solutions.</li><li>Deep commitment to patient centricity and improving patient outcomes in Diabetes and Cardio Metabolic diseases.</li><li>Agile mindset: able to apply agile principles in daily activities and serve as an ambassador of this mindset across the organization.</li><li>Effective communication and change management skills to influence and move to action diverse stakeholders including global teams, peers, cross-functional teams, sales forces, and external stakeholders.</li><li>Ability to simplify and move at pace large complex programs with multiple stakeholders.</li><li>Self-driven, results-oriented with ambition for optimal outcomes.</li><li>Resilience, rigor, and reliability: maintain high standards under pressure and deliver consistent results.</li><li>Leadership excellence: ability to build, engage, and develop teams; delegate effectively; celebrate diversity; and drive performance.</li><li>High degree of business ethics, integrity, and commitment to compliance.</li></ul>
<p><h4>Connect to your career at Deloitte<\/h4>\n<p>Deloitte, established globally in 1845, is the world's largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to execution.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across portfolios that include 'Strategy & Transactions', 'Customer', 'Engineering, AI & Data', 'Enterprise, Technology & Performance' and 'Cyber'. DIH is aiming to be the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Connect to your opportunity<\/h4>\n<p>Lead the end-to-end design and delivery of Oracle Fusion Cloud ERP technical solutions across Financials, Procurement, Projects, HCM, and related enterprise modules, ensuring alignment with business objectives and Oracle best practices.<\/p>\n<p>You'll lead the design of integrations using Oracle Integration Cloud (OIC), making decisions about error handling, retry logic, and performance under load.<\/p>\n<p>You'll be accountable for solution quality. That means reviewing SQL and PL\/SQL for performance and correctness, validating BI reports for accuracy and usefulness, and signing off on technical designs before they move to build. When complex issues arise, you'll investigate root causes and decide the fix.<\/p>\n<p>You'll gather requirements directly from client stakeholders, translating business needs into clear technical specifications. You'll spot risks early in the lifecycle and raise them with mitigation options before they become blockers. When pressure builds, you'll stay composed, guide your team through crucial situations, and keep delivery on track.<\/p>\n<p>You'll mentor consultants through technical challenges, delegate work based on strengths and development needs, and provide structured feedback that helps them grow. You'll create and own deliverable technical documents \u2014 architecture designs, integration specifications, and operational runbooks \u2014 that stand up to client and internal review.<\/p>\n<p>Beyond delivery, you'll contribute to our practice. That means identifying reusable patterns, improving our tools and accelerators, and bringing technical insight to proposals and solution shaping.<\/p>\n\n<h4>Connect to your skills and professional experience<\/h4>\n<p>You're a natural at taking initiative. Someone who brings out the best in others and is a brilliant listener. You'll grow our business without compromising standards, integrity or culture. We're all about letting our leaders lead, so we'll give you the breathing space you need to do exactly that.<\/p>\n\n<p><strong>Essentials:<\/strong><\/p>\n<ul>\n <li>Experience in Agile delivery models and large-scale Oracle ERP transformation programs with proven experience designing and delivering solutions across the Oracle stack.<\/li>\n <li>Advanced SQL and PL\/SQL skills, with demonstrated ability to optimize complex queries, build BI reports, OTBI Dashboards, and design efficient data models.<\/li>\n <li>Deep expertise in REST and SOAP integration patterns, including security, error handling, and performance tuning in enterprise environments.<\/li>\n <li>Track record of end-to-end delivery ownership: from requirement gathering and stakeholder alignment through design, build, testing, deployment, and handover.<\/li>\n <li>Demonstrated ability to recognize risks early, handle crucial situations under pressure, and guide teams to successful outcomes.<\/li>\n <li>Experience creating deliverable technical documents and leading technical conversations with clients.<\/li>\n<\/ul>\n\n<p><strong>Desirables:<\/strong><\/p>\n<ul>\n <li>Exposure to Oracle AI Agent Studio, with experience designing solutions that are maintainable and measurable.<\/li>\n <li>Exposure to Oracle SaaS applications, with HCM-related technical skills \u2014 such as HCM Data Loader (HDL), HCM Extracts, or Fast Formula \u2014 considered a plus.<\/li>\n <li>Experience building FDI Dashboards is a plus.<\/li>\n <li>Experience contributing to proposals, estimations, or business development activities.<\/li>\n<\/ul>\n\n<h4>Connect to your business \u2013 Technology & Transformation<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That is what connects us. That is what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters.<\/p>\n\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your Immediate Family Members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.<\/p>\n\n<h4>Connect with your colleagues<\/h4>\n<p><strong>Location:<\/strong> Cairo, Egypt<\/p>\n\n<p>\"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\" \u2014 Dan, Technology & Transformation<\/p>\n\n<p>\"Everyone always says 'it's the people,' and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.\" \u2014 Gillian, Technology & Transformation<\/p>\n\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it is why we are here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So, we are nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it is only when you are comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we'll make sure it never stops growing. Whether it is from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.<\/p>\n\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your ambition.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>JOB SUMMARY
Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met for Restaurant
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Plans and manages food quantities and plating requirements for the restaurant.
• Communications production needs to key personnel.
• Assists in developing daily and seasonal menu items for the restaurant.
• Ensures compliance with all applicable laws and regulations regulations.
• Follows proper handling and right temperature of all food products.
• Estimates daily restaurant production needs.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented and creates decorative food displays.
Leading Kitchen Team
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Leads shift teams while personally preparing food items and executing requests based on required specifications.
• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensuring and maintaining the productivity level of employees.
• Ensures employees are cross-trained to support successful daily operations.
• Ensures employees understand expectations and parameters.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Establishing and Maintaining Restaurant Kitchen Goals
• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Effectively investigates, reports and follows-up on employee accidents.
• Knows and implements company safety standards.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Empowers employees to provide excellent customer service.
• Handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
• Manages employee progressive discipline procedures.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Uses all available on the job training tools for employees.
• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,? begin your purpose, belong to an amazing global?team, and become the best version of you.</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines Ensure the quality of the food items and notify manager if a product does not meet specifications.. To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. Adhere to Company and Hotel rules and regulations at all times. Report any equipment failures/problems to the Maintenance Department. Participate in any Training/Developments schemes as recommended by seniormanagement. Assist the Duty Manager in any task outlined/detailed by him/her. Comply with any reasonable request made by management to the best of your ability. Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above. Implement necessary warnings and departmental trainings in order to save energy inside the facility. Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a primary school diploma.</p><p>Experience: Can learn the job in 3 year and perform duties at expected level.</p><p>Foreign Language: Not required.</p><p>Courses and Seminars: Prior attendance in trainings in the related field.</p><p>Computer Literacy: Not required.</p><p>Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the joband that can be learned in a few months.</p><p></p></section>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.</li>
<li>Ensure the quality of the food items and notify manager if a product does not meet specifications.</li>
<li>Promote efficiency, confidence, courtesy, and an extremely high standard of social skills.</li>
<li>Generally promote and ensure good inter-departmental relations.</li>
<li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li>
<li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li>
<li>Adhere to company and hotel rules and regulations at all times.</li>
<li>Report any equipment failures or problems to the maintenance department.</li>
<li>Participate in any training or development schemes as recommended by senior management.</li>
<li>Assist the duty manager in any task outlined or detailed by him or her.</li>
<li>Comply with any reasonable request made by management to the best of your ability.</li>
<li>Ensure that the standards required by law and by management are maintained at all times in the areas specified above.</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: Can learn the job in 3 years and perform duties at the expected level.</li>
<li>Foreign language: Not required.</li>
<li>Courses and seminars: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Has knowledge of and is capable of using the products, kitchen, and equipment. Expected to use non-standard, specific tools and devices related to the job that can be learned in a few months.</li>
</ul></p><p></p>
<p><strong>???? The City University in Cairo (CUC) announces</strong><br><strong>the need to hire faculty members and teaching assistants in the field of Biomedical Engineering.</strong></p><p><strong>First: Job requirements and conditions (Professor - Assistant Professor - Teaching Assistant)</strong><br><strong>Age must not exceed 40 years for faculty members (Professor - Assistant Professor - Lecturer)</strong><br><strong>Age must not exceed 28 years for teaching assistants</strong><br><strong>Prior experience in the educational field is preferred.</strong><br><strong>The degree should be from a government or accredited private university.</strong><br><strong>The qualification must be in Biomedical Engineering (a mandatory requirement).</strong><br><strong>The master's thesis should be in Biomedical Engineering.</strong><br><strong>Applications for teaching assistants are accepted even if not enrolled in a master's program, provided that the postgraduate requirements will be completed later.</strong></p><p> </p>
<b>Job Description </b><div> <ul> <li>Guest Experience Leadership: Oversee all aspects of guest relations to ensure exceptional guest experiences that align with Ennismore s immersive and lifestyle-focused vision within the Altra All-Inclusive resort category.</li> <li>Personalized Service: Develop and implement strategies to provide personalized services to guests, enhancing satisfaction and loyalty in the all-inclusive environment.</li> <li>Team Management: Lead, train, and mentor the guest relations team, fostering a culture of excellence and adherence to Swiss tel s luxury standards.</li> <li>Guest Feedback Management: Monitor and analyze guest feedback from various channels, implementing improvements to address concerns and enhance overall guest satisfaction.</li> <li>VIP Services: Coordinate special services for VIPs and high-profile guests, ensuring their needs are anticipated and met with the highest level of professionalism.</li> <li>Complaint Resolution: Handle guest complaints and issues promptly and effectively, ensuring satisfactory resolutions while maintaining the resort s reputation.</li> <li>Cross-Department Collaboration: Work closely with other departments such as Front Office, Housekeeping, Recreation, and Food & Beverage to ensure seamless guest experiences throughout their stay.</li> <li>Brand Alignment: Incorporate Ennismore s lifestyle and immersive brand elements into guest relations practices, enhancing the uniqueness of the Altra All-Inclusive collection.</li> <li>Cultural and Lifestyle Integration: Promote activities and experiences that reflect local culture and the resort s lifestyle positioning, enriching the guest experience.</li> <li>Event Coordination: Assist in planning and executing guest events and activities that align with the resort s immersive and iconic identity.</li> <li>Guest Information Management: Maintain accurate guest profiles and preferences to personalize services and anticipate needs during current and future stays.</li> <li>Training and Development: Collaborate with the Learning & Development team to provide training for guest relations staff on service excellence and brand standards.</li> <li>Quality Assurance: Conduct regular audits of guest interactions and services to ensure compliance with Swiss tel s luxury standards and identify areas for improvement.</li> <li>Sustainability Initiatives: Promote and integrate sustainable practices in guest relations activities, aligning with Ennismore s commitment to eco-conscious hospitality.</li> <li>Crisis Management: Participate in developing and implementing emergency response plans, ensuring guest safety and effective communication during crises.</li> <li>Technology Utilization: Leverage guest service technologies and platforms to enhance communication, personalization, and efficiency in service delivery.</li> <li>Market Trends Awareness: Stay updated on industry trends in guest services and hospitality to continuously enhance the guest relations function.</li> <li>Reporting: Prepare and present reports on guest satisfaction metrics, feedback trends, and guest relations initiatives to senior management.</li> <li>Brand Ambassador: Act as an ambassador for Swiss tel and Ennismore, embodying the brand values in all guest interactions and promoting the resort s unique offerings.</li> <li>Continuous Improvement: Identify opportunities to elevate the guest experience and implement innovative solutions in line with the resort s luxury and lifestyle positioning.</li></ul></div><p><strong>Desired Candidate Profile</strong></p><b>Qualifications </b><div> <ul> <li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li> <li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li> <li>Excellent customer service skills with a focus on guest satisfaction</li> <li>Demonstrated leadership abilities and experience in training and developing team members</li> <li>Strong problem-solving skills and ability to handle guest complaints effectively</li> <li>Proficiency in hotel management software and reservation systems</li> <li>Excellent communication and interpersonal skills</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Detail-oriented with strong organizational skills</li> <li>Sales-oriented mindset with the ability to upsell hotel services</li> <li>Flexibility to work varying shifts, including weekends and holidays</li> <li>Knowledge of health and safety regulations in the hospitality industry</li> <li>Familiarity with the local area and attractions in Coimbatore is a plus</li></ul></div>
<b>Job Description </b><div> <ul> <li>Guest Experience Leadership: Oversee all aspects of guest relations to ensure exceptional guest experiences that align with Ennismore s immersive and lifestyle-focused vision within the Altra All-Inclusive resort category.</li> <li>Personalized Service: Develop and implement strategies to provide personalized services to guests, enhancing satisfaction and loyalty in the all-inclusive environment.</li> <li>Team Management: Lead, train, and mentor the guest relations team, fostering a culture of excellence and adherence to Swiss tel s luxury standards.</li> <li>Guest Feedback Management: Monitor and analyze guest feedback from various channels, implementing improvements to address concerns and enhance overall guest satisfaction.</li> <li>VIP Services: Coordinate special services for VIPs and high-profile guests, ensuring their needs are anticipated and met with the highest level of professionalism.</li> <li>Complaint Resolution: Handle guest complaints and issues promptly and effectively, ensuring satisfactory resolutions while maintaining the resort s reputation.</li> <li>Cross-Department Collaboration: Work closely with other departments such as Front Office, Housekeeping, Recreation, and Food & Beverage to ensure seamless guest experiences throughout their stay.</li> <li>Brand Alignment: Incorporate Ennismore s lifestyle and immersive brand elements into guest relations practices, enhancing the uniqueness of the Altra All-Inclusive collection.</li> <li>Cultural and Lifestyle Integration: Promote activities and experiences that reflect local culture and the resort s lifestyle positioning, enriching the guest experience.</li> <li>Event Coordination: Assist in planning and executing guest events and activities that align with the resort s immersive and iconic identity.</li> <li>Guest Information Management: Maintain accurate guest profiles and preferences to personalize services and anticipate needs during current and future stays.</li> <li>Training and Development: Collaborate with the Learning & Development team to provide training for guest relations staff on service excellence and brand standards.</li> <li>Quality Assurance: Conduct regular audits of guest interactions and services to ensure compliance with Swiss tel s luxury standards and identify areas for improvement.</li> <li>Sustainability Initiatives: Promote and integrate sustainable practices in guest relations activities, aligning with Ennismore s commitment to eco-conscious hospitality.</li> <li>Crisis Management: Participate in developing and implementing emergency response plans, ensuring guest safety and effective communication during crises.</li> <li>Technology Utilization: Leverage guest service technologies and platforms to enhance communication, personalization, and efficiency in service delivery.</li> <li>Market Trends Awareness: Stay updated on industry trends in guest services and hospitality to continuously enhance the guest relations function.</li> <li>Reporting: Prepare and present reports on guest satisfaction metrics, feedback trends, and guest relations initiatives to senior management.</li> <li>Brand Ambassador: Act as an ambassador for Swiss tel and Ennismore, embodying the brand values in all guest interactions and promoting the resort s unique offerings.</li> <li>Continuous Improvement: Identify opportunities to elevate the guest experience and implement innovative solutions in line with the resort s luxury and lifestyle positioning.</li></ul></div><p><strong>Desired Candidate Profile</strong></p><b>Qualifications </b><div> <ul> <li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li> <li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li> <li>Excellent customer service skills with a focus on guest satisfaction</li> <li>Demonstrated leadership abilities and experience in training and developing team members</li> <li>Strong problem-solving skills and ability to handle guest complaints effectively</li> <li>Proficiency in hotel management software and reservation systems</li> <li>Excellent communication and interpersonal skills</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Detail-oriented with strong organizational skills</li> <li>Sales-oriented mindset with the ability to upsell hotel services</li> <li>Flexibility to work varying shifts, including weekends and holidays</li> <li>Knowledge of health and safety regulations in the hospitality industry</li> <li>Familiarity with the local area and attractions in Coimbatore is a plus</li></ul></div>