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About the Job: The Diabetes and Cardio Metabolic Sales and Customer Engagement Head holds end-to-end accountability for the management and performance of the Diabetes and Cardio Metabolic portfolio in Egypt. This role is responsible for developing and implementing a long-term commercial strategy that focuses resources on maximizing market share, achieving sales targets, and controlling OPEX through proper P&L management all within the framework of the MCO business strategy and policies. The role ensures the delivery of best-in-class Healthcare Professional (HCP) and patient journeys across the Diabetes and Cardio Metabolic therapeutic areas, driving commercial excellence and innovation in chronic disease management. The incumbent will lead the translation of Sanofi GenMed global and regional strategy into locally relevant, insight-driven execution plans that address the unique dynamics of the Egyptian healthcare landscape. As a senior commercial leader, this role plays a pivotal part in shaping the competitive positioning of Sanofi's Diabetes and Cardio Metabolic portfolio, fostering a high-performance culture, and contributing strategically to the Pharma Egypt Leadership Team to drive competitiveness, transformation, and people growth.

KEY RESPONSIBILITIES

1- Business Strategy & Execution Diabetes and Cardio Metabolic Portfolio:

• Define and achieve financial objectives including sales, profitability, and market share targets for the Diabetes and Cardio Metabolic portfolio.
• Build and execute a business strategy fully aligned with Sanofi GenMed global and regional strategy, enriched with relevant local insights specific to chronic disease management in Egypt.
• Develop and implement long-term business plans (3-year horizon) to maximize market share and Business Operating Income (BOI).
• Ensure high-level portfolio management including successful product launches, pre-launch activities, and comprehensive local business case development tailored to the Diabetes and Cardio Metabolic landscape.
• Activate business intelligence and competitive monitoring to adapt strategy to the evolving competitive environment and proactively propose growth opportunities.
• Build Integrated Growth Plans that provide strategic market insights feeding the overall portfolio strategy.
• Ensure proper execution of Brand Activation Plans (operational plans), including:
• Patient and customer segmentation specific to Diabetes and Cardio Metabolic conditions
• Optimal patient and customer pathway design, including referral pathway optimization
• Identification and mitigation of local barriers to screening and diagnosis
• Tailored stakeholder engagement strategies
• Best-in-class Patient Support Programs and solutions for chronic disease management
• Track and optimize key performance indicators including Sales, Customer Satisfaction, and Internal Engagement.
• Apply Sanofi internal business and financial processes in management and reporting, in full alignment with Sanofi compliance guidelines.
• Oversee and analyze relevant market performance and trends, identifying performance development opportunities.
• Implement Customer Engagement strategy delivering high-quality customer journeys for key target customers effectively and consistently.

2- Budget, P&L & Performance Management:

• Hold full budget and P&L ownership and responsibility for operational effectiveness within the Diabetes and Cardio Metabolic portfolio.
• Ensure realization of budget commitments and 3-year plans.
• Provide input and propositions to the Commercial Head on business needs for cross-resourcing and budgeting.
• Oversee overall operations results, financial data, sales data, and other metrics to evaluate whether business objectives are met and adjust tactics accordingly.
• Constantly review resource allocation to optimize P&L, meet Sales and BOI targets, and capture business opportunities.
• Drive operational excellence and cost efficiency while maintaining quality of execution.

3- Key Stakeholders' Engagement

• Collaborate cross-functionally (Medical, Market Access, Public Affairs, Communication, Finance, GTMC, TRM, Supply Chain) to define a broad stakeholder engagement strategy.
• Understand how stakeholders impact each other within the healthcare ecosystem including COEs, KOLs, HCPs, DOLs, scientific societies, PAGs, policy makers, and payers and tailor engagement approaches to their level of maturity.
• Define innovative business models and partnerships with key external stakeholders to drive business growth.
• Ensure a seamless patient experience from pre-screening to post-treatment in Diabetes and Cardio Metabolic care.
• Contribute strategically to Pharma Egypt Leadership Team discussions to increase competitiveness, transformation, and people growth.
• Serve as an active member of the Pharma Country Operational Committee.

About You:

Education

• Bachelor's degree in Pharmacy, Business Administration, Marketing, or a related scientific/business field (required).
• MBA or equivalent postgraduate qualification in Marketing/Business Management is a strong asset.

Professional Experience

• Minimum 10 years of pharmaceutical industry experience in Commercial or customer-facing roles.
• Demonstrated expertise in Sales planning, Omnichannel strategy, Marketing, and leading Sales teams with a strong focus on patient-centric initiatives.
• Proven successful P&L ownership accountability with demonstrated financial acumen.
• Proven experience in successfully driving commercial launch strategy for innovative products requiring monitoring/screening and/or strong disease area shaping.
• Experience in Diabetes and/or Cardio Metabolic therapeutic areas highly preferred.
• Deep understanding of the Egyptian healthcare system, reimbursement landscape, and regulatory environment.
• Experience working in matrix organizations and managing cross-functional teams.

Desired Candidate Profile

• Bachelor's degree in Pharmacy, Business Administration, Marketing, or a related scientific/business field (required).
• MBA or equivalent postgraduate qualification in Marketing/Business Management is a strong asset.
• Minimum 10 years of pharmaceutical industry experience in Commercial or customer-facing roles.
• Demonstrated expertise in Sales planning, Omnichannel strategy, Marketing, and leading Sales teams with a strong focus on patient-centric initiatives.
• Proven successful P&L ownership accountability with demonstrated financial acumen.
• Proven experience in successfully driving commercial launch strategy for innovative products requiring monitoring/screening and/or strong disease area shaping.
• Experience in Diabetes and/or Cardio Metabolic therapeutic areas highly preferred.
• Deep understanding of the Egyptian healthcare system, reimbursement landscape, and regulatory environment.
• Experience working in matrix organizations and managing cross-functional teams.
• Strong command of market data analytics and competitive intelligence tools for market sizing, trend analysis, and opportunity identification.
• Financial acumen: proven ability to build, analyze, and present forecasts, budgets, P&L reports, and BOI targets.
• Skilled in developing and executing Brand Activation Plans, including segmentation, positioning, and targeting.
• Familiarity with digital marketing and omnichannel HCP engagement strategies, multi-channel content, and digital tool development.
• Strong knowledge of promotional and non-promotional material approval processes and compliance requirements.
• Experience in talent development, succession planning, and building high-performing commercial teams.
• Strategic vision (Global Thinking): ability to understand the global framework combined with local execution, with strong focus on innovation.
• Strong business acumen with analytical skills to interpret complex data, market trends, and competitive intelligence.
• Customer orientation: motivate teams to connect with patients and customers to understand their needs and provide value-added solutions.
• Deep commitment to patient centricity and improving patient outcomes in Diabetes and Cardio Metabolic diseases.
• Agile mindset: able to apply agile principles in daily activities and serve as an ambassador of this mindset across the organization.
• Effective communication and change management skills to influence and move to action diverse stakeholders including global teams, peers, cross-functional teams, sales forces, and external stakeholders.
• Ability to simplify and move at pace large complex programs with multiple stakeholders.
• Self-driven, results-oriented with ambition for optimal outcomes.
• Resilience, rigor, and reliability: maintain high standards under pressure and deliver consistent results.
• Leadership excellence: ability to build, engage, and develop teams; delegate effectively; celebrate diversity; and drive performance.
• High degree of business ethics, integrity, and commitment to compliance.