Planning Engineer Jobs - Giza Egypt

<div> <div><br></div><div><div> </div> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <div>We are seeking a Lead Business Consultant to own a portfolio of strategic consulting engagements across Business Excellence within Business Operations and Transformation. The role focuses on shaping transformation priorities, advising senior stakeholders, assuring measurable value delivery, and leading a team of consultants. The individual will help translate strategic priorities into practical roadmaps, strengthen consulting capability, and apply AI and agentic AI to improve engagement productivity and redesign processes and operating models.</div> <div> <ul> <li>Own the consulting engagement portfolio for assigned domains, including pipeline shaping, demand prioritisation, and capacity alignment to strategic needs.</li> <li>Lead executive diagnostics and agenda setting by translating strategic priorities into transformation themes, investment cases, and roadmaps. </li> <li>Assure engagement quality and outcomes by reviewing deliverables, challenging assumptions, and ensuring recommendations are practical, evidence-based, and feasible. </li> <li>Own value delivery by defining benefit cases, governing measurement, and driving value assurance with senior stakeholders. </li> <li>Influence governance and decision forums by providing options, risk perspectives, and recommendations that support timely executive decisions. </li> <li>Partner with programme and project leadership to de-risk execution, support successful delivery, and drive adoption. </li> <li>Build consulting capability through coaching, standardising methods and templates, and improving quality across the practice. </li> <li>Strengthen commercial discipline through appropriate scoping, effort estimation, and alignment with delivery constraints and controls. </li> <li>Lead and manage a team of consultants, including performance management, workload allocation, coaching, and career development</li> <li>Apply AI and agentic AI to improve engagement productivity and reimagine processes and operating models for internal and client outcomes. </li> <li>Maintain strong learning agility and build new capabilities as the practice scope and operating model evolve. </li> <li>Contribute to business development by identifying opportunities, shaping internal proposals and business cases, and expanding the practice s engagement footprint. </li> </ul> </div> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <ul> <li>You bring significant experience in consulting, transformation, operational excellence, or business change, with proven experience advising senior leaders and shaping multi-domain transformation roadmaps. [Lead Busin...nt_13_v1.0 | Word] </li> <li>You have experience owning value cases, assuring delivery quality, and driving measurable outcomes across consulting engagements. [Lead Busin...nt_13_v1.0 | Word] </li> <li>You are confident in strategic business partnering, engagement ownership, transformation strategy, benefits realisation governance, operating model design, performance management, and portfolio prioritisation. [Lead Busin...nt_13_v1.0 | Word] </li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <ul> <li>The opportunity to influence enterprise transformation priorities and shape consulting outcomes across geographies, domains, and stakeholder groups. [Lead Busin...nt_13_v1.0 | Word] </li> <li>A role with direct people leadership, enabling the individual to coach consultants, develop capability, support succession planning, and contribute to a future-ready consulting practice. [Lead Busin...nt_13_v1.0 | Word] </li> <li>Exposure to strategic business partnering, executive governance, portfolio prioritisation, value assurance, and transformation roadmap development. [Lead Busin...nt_13_v1.0 | Word] </li> <li>Scope to contribute to VOIS consulting propositions, standards, thought leadership, reusable methods, frameworks, and accelerators. [Lead Busin...nt_13_v1.0 | Word] </li> <li>Growth towards broader practice leadership, wider capability ownership, and enterprise-level influence. [Lead Busin...nt_13_v1.0 | Word] </li> </ul> </div> </div> <div> <div><br></div><div> </div> </div>

<p><strong>Unleash Your Potential as a Project Manager in Giza!</strong></p><p>Are you a seasoned Project Manager with a passion for transforming visions into reality? Do you thrive in dynamic construction environments and possess a keen eye for detail, especially in high-quality fitting-out projects? We are seeking an exceptional individual to join our growing Engineering team in the heart of Giza, Egypt. This is a thrilling opportunity to lead complex and impactful projects, shaping the skyline and infrastructure of a vibrant region.</p><p><strong>What You'll Do:</strong></p><ul><li><p><strong>Lead the Charge:</strong> Oversee all phases of engineering and construction projects, from initial concept to successful completion, ensuring timely delivery and adherence to the highest standards.</p></li><li><p><strong>Master of Precision:</strong> Spearhead fitting-out activities, meticulously planning and executing every detail to achieve superior finishes and functionality.</p></li><li><p><strong>Strategic Vision:</strong> Develop comprehensive project plans, including scope, budget, schedule, and resource allocation, and expertly manage their execution.</p></li><li><p><strong>Collaborate &amp; Inspire:</strong> Work closely with multidisciplinary teams, contractors, and stakeholders, fostering a collaborative and high-performing project environment.</p></li><li><p><strong>Risk Navigator:</strong> Proactively identify potential risks and challenges, implementing effective mitigation strategies to keep projects on track.</p></li><li><p><strong>Quality Champion:</strong> Implement and maintain stringent quality control measures throughout the project lifecycle, ensuring excellence in every aspect.</p></li></ul><p><strong>Skills &amp; Technologies You'll Master:</strong></p><p>You'll leverage your expertise in <strong>Project Management methodologies</strong>, coupled with a deep understanding of <strong>Engineering principles</strong> relevant to construction and civil architecture. Your proficiency in <strong>Fitting-out processes</strong> will be crucial in delivering sophisticated interiors. Experience with modern project management software, cost control systems, and regulatory compliance will set you apart.</p><p><strong>Growth Opportunities:</strong></p><p>This role offers significant scope for professional development, including leadership training, exposure to mega-projects, and the chance to mentor junior team members. As our company expands, so too will your opportunities to take on greater responsibilities and influence strategic decisions.</p><p><strong>Team &amp; Culture:</strong></p><p>Join a vibrant and supportive team of dedicated engineering professionals who are passionate about innovation and excellence. We foster a culture of respect, collaboration, and continuous learning, where every voice is valued. Your contributions will be recognized and celebrated in an environment that encourages personal and professional growth.</p><p><strong>Impact You'll Make:</strong></p><p>As a Project Manager, you will play a pivotal role in delivering landmark projects that contribute to the development and modernization of Giza. Your work will directly impact communities, businesses, and the daily lives of countless individuals, leaving a lasting legacy of quality and innovation.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Proven Leadership:</strong> A minimum of 7-10 years of progressive experience in Project Management, with a significant focus on engineering and construction projects.</p></li><li><p><strong>Engineering Excellence:</strong> Strong background in Engineering, preferably within the Construction, Civil, or Architectural sectors.</p></li><li><p><strong>Fitting-out Expertise:</strong> Demonstrated experience and a keen understanding of high-quality fitting-out processes and standards.</p></li><li><p><strong>Comprehensive Skill Set:</strong> Proficiency in Project Management methodologies, Construction Management, Civil Engineering principles, Architectural Design considerations, Site Supervision, Budget Management, Risk Management, Contract Negotiation, Quality Control, Stakeholder Management, and strong Leadership capabilities.</p></li><li><p><strong>Exceptional Communicator:</strong> Outstanding communication, negotiation, and interpersonal skills, with the ability to effectively manage diverse teams and client expectations.</p></li><li><p><strong>Problem Solver Extraordinaire:</strong> A proactive approach to problem-solving, with a track record of successfully navigating complex project challenges.</p></li><li><p><strong>On-site Commitment:</strong> Ability to work effectively in an on-site environment in Giza, Egypt, overseeing project execution firsthand.</p></li></ul><p></p>

<p><strong>Responsibilities:</strong></p><ul><li><p><strong>Lead and inspire</strong> a team of dedicated retail professionals, fostering a culture of exceptional customer service and sales achievement.</p></li><li><p><strong>Drive and exceed</strong> ambitious sales targets through innovative strategies and hands-on coaching.</p></li><li><p><strong>Oversee daily retail operations</strong>, including inventory management, visual merchandising, and store presentation to ensure an outstanding shopping experience.</p></li><li><p><strong>Implement and optimize</strong> sales processes and customer service protocols to enhance efficiency and satisfaction.</p></li><li><p><strong>Develop and execute</strong> local marketing initiatives and promotional events to attract new customers and retain existing ones.</p></li><li><p><strong>Analyze sales data</strong> and market trends to identify opportunities for growth and adapt strategies accordingly.</p></li><li><p><strong>Ensure compliance</strong> with all company policies and procedures, maintaining a safe and organized workplace.</p></li></ul><ul><li><p><strong>Skills &amp; Technologies:</strong></p></li><li><p>Demonstrated expertise in <strong>Retail Sales</strong> and <strong>Sales Target</strong> achievement.</p></li><li><p>Strong background in <strong>Customer Service</strong> and building lasting customer relationships.</p></li><li><p>Proficiency in <strong>Retail Management</strong> software and POS systems.</p></li><li><p>Exceptional abilities in <strong>Team Leadership</strong> and performance coaching.</p></li><li><p>Solid understanding of <strong>Inventory Management</strong> and merchandising best practices.</p></li><li><p>A strategic approach to <strong>Operational Excellence</strong> and problem-solving.</p></li></ul><ul><li><p><strong>Growth Opportunities:</strong></p></li><li><p>This role offers significant potential for professional development within our expanding organization. You'll have the chance to hone your leadership skills, implement impactful strategies, and contribute to the overall success of the business. We are committed to fostering a challenging yet supportive environment where your career can thrive.</p></li></ul><ul><li><p><strong>Team &amp; Culture:</strong></p></li><li><p>Join a passionate and collaborative team that values innovation, customer satisfaction, and mutual respect. We believe in empowering our employees and celebrating successes together. Our culture is dynamic, fast-paced, and focused on delivering an unparalleled retail experience.</p></li></ul><ul><li><p><strong>Impact:</strong></p></li><li><p>Your leadership will directly influence our brand's reputation, customer loyalty, and market share in Giza. You will play a pivotal role in shaping the shopping experience, inspiring your team, and contributing to the sustained growth and profitability of our retail operations.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Required Skills:</strong></p><ul><li><p><strong>Customer Service:</strong> A passion for delivering unparalleled customer experiences and building lasting relationships.</p></li><li><p><strong>Retail Sales:</strong> A proven history of achieving and surpassing sales objectives in a dynamic retail environment.</p></li><li><p><strong>Sales:</strong> Exceptional ability to drive sales performance and motivate a team towards collective goals.</p></li><li><p><strong>Sales Target:</strong> Demonstrated success in consistently meeting and exceeding challenging sales targets.</p></li><li><p><strong>Retail:</strong> In-depth knowledge of retail operations, market trends, and best practices.</p></li><li><p><strong>Retail Management:</strong> Strong capabilities in managing all aspects of a retail store, from staff to inventory.</p></li><li><p><strong>Team Leadership:</strong> Inspirational leadership skills to guide, mentor, and develop a high-performing sales team.</p></li><li><p><strong>Inventory Management:</strong> Expertise in optimizing stock levels and ensuring product availability.</p></li><li><p><strong>Merchandising:</strong> A keen eye for visual merchandising to create compelling store displays.</p></li><li><p><strong>Customer Relationship Management:</strong> Proficiency in fostering customer loyalty and addressing feedback effectively.</p></li><li><p><strong>Performance Management:</strong> Ability to set clear goals, monitor performance, and provide constructive feedback.</p></li><li><p><strong>Operational Excellence:</strong> A commitment to streamlining processes and enhancing efficiency.</p></li><li><p><strong>Problem Solving:</strong> Strong analytical and decision-making skills to overcome challenges proactively.</p></li><li><p><strong>Communication Skills:</strong> Excellent verbal and written communication to interact effectively with customers and staff.</p></li><li><p><strong>Strategic Planning:</strong> Capacity to develop and execute effective sales strategies.</p></li></ul><ul><li><p><strong>Experience Requirements:</strong></p><ul><li><p>A minimum of <strong>7-10 years of progressive experience</strong> in retail management or a similar leadership role is essential.</p></li><li><p>Proven experience in managing sales teams and driving significant revenue growth.</p></li></ul></li><li><p><strong>Career Level Expectations:</strong></p><ul><li><p>This is a <strong>Manager-level</strong> position, requiring a candidate who is ready to take full ownership of store operations and team performance, embodying leadership and strategic vision.</p></li></ul></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The ESG Governance, Reporting &amp; Assurance Sr. Specialist is responsible for driving Vodafone Egypt s ESG governance, sustainability reporting, monitoring &amp; evaluation (M&amp;E), and disclosure management processes. The role leads the end-to-end coordination of ESG reporting cycles while establishing robust monitoring and evaluation frameworks to assess performance, measure impact, track KPIs, and support data-driven decision making across sustainability initiatives and business functions. The role acts as a key liaison between Vodafone Egypt and Vodafone Group on ESG disclosures, governance priorities, and reporting requirements, while ensuring reporting accuracy, assurance readiness, stakeholder alignment, and compliance with global ESG frameworks and standards. In addition, the role manages reporting-related campaigns and stakeholder engagement activities to strengthen awareness, transparency, and visibility around Vodafone Egypt s ESG impact and sustainability progress.</p><p>Key Accountabilities &amp; Decision Ownership</p><ul><li>Lead and coordinate Vodafone Egypt s annual Sustainability Report and ESG disclosures.</li><li>Govern ESG reporting processes, timelines, and stakeholder alignment across functions.</li><li>Coordinate reporting requirements and submissions between Vodafone Egypt and Vodafone Group.</li><li>Ensure alignment with ESG frameworks and standards including GRI, ISSB, CSRD, SASB, and evolving ESG requirements.</li><li>Support ESG assurance processes, audits, certifications, and compliance requirements.</li><li>Design and implement monitoring &amp; evaluation (M&amp;E) frameworks to assess ESG performance, business impact, and sustainability outcomes.</li><li>Develop and track ESG KPIs, impact metrics, reporting dashboards, and governance performance indicators.</li><li>Lead performance monitoring and impact assessment processes to ensure measurable progress against ESG commitments and targets.</li><li>Analyze ESG data and reporting insights to support strategic decision-making and continuous improvement.</li><li>Establish data governance and validation mechanisms to enhance reporting accuracy, consistency, and reliability.</li><li>Coordinate cross-functional data collection, verification, and performance reporting processes.</li><li>Manage reporting stakeholders across internal functions including Finance, HR, Technology, Legal, Supply Chain, External Affairs, and Commercial teams.</li><li>Act as the focal point between Vodafone Egypt and Vodafone Group for ESG reporting and governance coordination.</li><li>Manage ESG and sustainability reporting campaigns to strengthen internal and external awareness and engagement around Vodafone Egypt s impact and disclosures.</li><li>Partner with communications and brand teams to translate reporting outputs into strategic storytelling and engagement campaigns.</li><li>Support executive presentations, ESG events, award submissions, and stakeholder engagement activities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must Have Technical / Professional Qualifications</p><p>Education Bachelor s degree or higher in Business, Sustainability, ESG, Communications, Finance, Economics, or relevant field.</p><p>Work Experience 3 7 years of experience in ESG reporting, governance, monitoring &amp; evaluation (M&amp;E), sustainability performance management, impact measurement, assurance, or related fields.</p><p>Interpersonal Skills Strong strategic planning, analytical, and project management capabilities. Excellent command of English &amp; Arabic verbally and in writing. Strong drive to deliver results through self-initiation and persistence. Ability to work in a fast-paced, cross-functional environment. Strong experience in monitoring &amp; evaluation (M&amp;E), impact measurement, KPI tracking, and performance management frameworks. Strong analytical, reporting, and data governance capabilities. Ability to translate ESG data into actionable insights and strategic recommendations. Strong stakeholder management and cross-functional coordination skills. Knowledge of ESG reporting frameworks and disclosure standards. Experience in governance, reporting coordination, assurance, or compliance processes. Strong communication and presentation skills. Strategic mindset with strong business acumen. Ability to manage multiple stakeholders and complex reporting cycles.</p><p></p></section>

<p>Are you a seasoned engineering professional ready to lead and innovate? We are seeking an exceptional <strong>Technical Office Manager</strong> to join our dynamic team in <strong>Giza, Egypt</strong>. This is an incredible opportunity to shape the future of our most ambitious projects, working on-site to ensure excellence from concept to completion. If you thrive in a challenging environment and are passionate about delivering top-tier engineering solutions, we want to hear from you!</p><p><strong>Overview:</strong> As our Technical Office Manager, you will be the cornerstone of our engineering documentation and project support. You will lead a dedicated team, ensuring the highest standards of technical accuracy, efficiency, and compliance across all construction and civil engineering endeavors. Your expertise will be pivotal in translating complex designs into actionable plans and managing the technical backbone of our operations.</p><ul><li><p><strong>Key Responsibilities:</strong></p></li><li><p><strong>Lead and mentor</strong> the technical office team, fostering a culture of precision and innovation.</p></li><li><p>Oversee the preparation, review, and approval of <strong>Shop Drawings</strong>, ensuring strict adherence to project specifications and international standards.</p></li><li><p>Manage all project documentation, including technical submittals, reports, and correspondence, maintaining impeccable records.</p></li><li><p>Collaborate closely with project managers, site teams, and consultants to resolve technical queries and facilitate smooth project execution.</p></li><li><p>Implement and maintain robust <strong>Quality Control</strong> procedures for all technical deliverables.</p></li><li><p>Utilize advanced skills in <strong>AutoCAD</strong> and other relevant software to review and validate designs.</p></li><li><p>Participate in <strong>Project Management</strong> activities, contributing to planning, scheduling, and resource allocation.</p></li><li><p>Ensure compliance with all relevant engineering codes, regulations, and company policies.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a mastery of <strong>Technical Office Management</strong> principles, coupled with proficiency in <strong>Microsoft Office Suite</strong> for reporting and communication. Strong command of <strong>AutoCAD</strong> and extensive experience with <strong>Shop Drawings</strong> are essential.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As Technical Office Manager, you will have ample opportunities to lead increasingly complex projects, expand your expertise, and contribute strategically to the company's growth. Mentorship, advanced training, and a clear career progression path await.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive environment where innovation is celebrated, and every voice is valued. Our team in Giza is passionate about engineering excellence, driven by a shared commitment to delivering impactful projects. We believe in empowering our leaders and fostering a culture of continuous improvement.</p><p><strong>Impact:</strong> Your leadership will directly influence the success and quality of our engineering projects, ensuring technical integrity and operational efficiency. You will play a vital role in upholding our reputation for excellence and contributing to the development of iconic infrastructure in Egypt and beyond.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience &amp; Expertise:</strong></p></li><li><p>A minimum of <strong>10-14 years of progressive experience</strong> in a technical office or construction management role, with a proven track record in the engineering, construction, civil, or architectural sectors. (Knowledge of MEP works is also needed)</p></li><li><p>Experience in managing a diversified team of civil, architecture and MEP Engineers.</p></li><li><p>Demonstrated experience at a <strong>Managerial level</strong>, leading teams and overseeing complex technical documentation and processes.</p></li></ul><ul><li><p><strong>Essential Skills &amp; Qualifications:</strong></p></li><li><p>Exceptional proficiency in <strong>Technical Office Management</strong>, including all facets of documentation, submittals, and technical coordination.</p></li><li><p>Mastery of <strong>Microsoft Office Suite</strong> (Word, Excel, PowerPoint) for comprehensive reporting and analysis.</p></li><li><p>Advanced capability in generating, reviewing, and approving <strong>Shop Drawings</strong>.</p></li><li><p>Expert-level command of <strong>AutoCAD</strong> for design review and validation.</p></li><li><p>Solid background in <strong>Project Management</strong> methodologies and execution.</p></li><li><p>Strong understanding of <strong>Construction Management</strong> principles and practices.</p></li><li><p>Proven ability in <strong>Contract Administration</strong> and managing project correspondence.</p></li><li><p>Dedicated to ensuring high standards of <strong>Quality Control</strong> in all technical outputs.</p></li><li><p>Outstanding <strong>Leadership</strong> and team management capabilities, with a knack for mentoring and developing talent.</p></li><li><p>Superior <strong>Communication</strong> and interpersonal skills, capable of effectively liaising with all project stakeholders.</p></li><li><p>Excellent <strong>Problem Solving</strong> abilities, with a proactive approach to identifying and resolving technical challenges.</p></li><li><p>Proficiency in <strong>Risk Assessment</strong> related to project documentation and technical execution.</p></li><li><p>Experience with <strong>Cost Control</strong> measures and value engineering in technical office operations.</p></li></ul><p></p>

<p>About AkzoNobel Since 1792, we ve been supplying the innovative paints and coatings that help to color people s lives and protect what matters most. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. We re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It s what you d expect from a pioneering and long-established paints company that s dedicated to providing sustainable solutions and preserving the best of what we have today while creating an even better tomorrow. Let s paint the future together. For more information please visit www.akzonobel.com 2024 Akzo Nobel N.V. All rights reserved.</p><p>Job Purpose The GET program is developed to give graduates the opportunity to rapidly develop in AkzoNobel and Manufacturing Department, while having an international experience. During the graduate programme, you will receive on-the-job training across diverse assignments in different areas: continuous improvement, project engineering, process engineering, production planning and/or reliability engineering. Following this program, job holder will have the opportunity to be deployed to another site within AkzoNobel. At the end of the graduate programme, based on readiness and performance, job holder will be assigned a final role in discussion with the Regional Manufacturing Organization from your host sites.</p><p>Key Accountabilities</p><ul><li>Actively participate in all site health, safety, environment, quality and sustainability activities.</li><li>Use of statistical analysis and appropriate business excellence project management processes to identify areas of significant improvement and develops plans to realize the benefits</li><li>Investigate root cause of process failures, develop solutions for non-conforming products and implement improvement plans.</li><li>Understand and improve Manufacturing strategy and input into site development plan based on current capabilities.</li><li>Utilise the integrated asset management program within the sites lean operating principles, including the use of Work Management, Tactics, Condition Monitoring, Defect Elimination, Operate for Reliability, Core Competencies and Metrics.</li><li>Generate and utilise charts and graphs to identify and analyse losses to prioritize opportunities for improvement</li><li>Analysis and improvement of material efficiencies.</li></ul><p>Key Activities</p><p>Process Engineering</p><ul><li>Interfaces with central engineering for new projects ensuring that changes on site are controlled and managed through documented MoC process</li><li>Provides expertise for onsite operations group during process related troubleshooting issues.</li><li>During project execution, plays a major role in commissioning, start-up and training, and then owning the technology for the site.</li><li>Contributes to site (process) improvements and contributes to CI / ALPS projects.</li></ul><p>Project Engineering</p><ul><li>Prepares, schedules, coordinates, and monitors the assigned engineering projects.</li><li>Cooperates and communicates daily with project members and stakeholders to interpret their needs and requirements and provides assistance and technical support.</li><li>Performs overall quality control of the work (budget, schedule, plans, personnel s performance) and reports regularly on project status.</li><li>Audits projects after completion to measure project results against original project goals.</li><li>Reviews engineering deliverables and initiate appropriate corrective actions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fresh graduate with a positive attitude From Bachelor (or Master s degree) in all engineering discipline (electrical, mechanical, chemical, mechatronics, industrial, etc.)</li><li>Maximum one-year experience</li><li>Willingness to re-locate as part of the programme</li><li>Exhibit high initiative and leadership in student organizations/extracurricular activities</li><li>High learning agility and high adaptability</li><li>Willing to learn &amp; experience different functions/knowledge. Open &amp; proactive to share and exchange</li><li>Excellent communication skills and inquisitive nature</li><li>Ability to think on his/her feet; and to influence and work as part of a team</li><li>Logical thinking. Analytical skills</li><li>Desire to live the AkzoNobel values and behaviours and cultural principles.</li><li>Ability to interact effectively with customers, community and other AkzoNobel visitors on a regular basis.</li><li>Awareness of Functional Safety legislation and Safety Integrated Systems.</li><li>HSE / quality compliance experience.</li><li>Capable of applying continuous improvement principles to reduce and control loss and waste</li><li>Understanding and application of 5S in the workplace.</li><li>Open for mobility (international). Can relocate to other countries on completion of the GET programme</li></ul>

<p>Are you a seasoned financial professional ready to make a significant impact? We are seeking a highly motivated and detail-oriented <strong>General Accountant</strong> to join our dynamic team in <strong>Giza, Egypt</strong>. This is an incredible opportunity for an experienced individual to thrive in an on-site role, contributing directly to our financial health and strategic growth. If you possess a strong foundation in accounting principles and a passion for precision, we invite you to explore this exciting career path!</p><ul><li><strong>Overview:</strong> As a General Accountant, you will be a pivotal member of our finance department, responsible for maintaining accurate financial records, preparing comprehensive financial reports, and ensuring compliance with established accounting standards. Your expertise will be crucial in supporting daily operations and strategic decision-making within a fast-paced environment.</li><li><strong>Responsibilities:</strong><ul><li>Manage and maintain the <strong>general ledger</strong>, ensuring all transactions are accurately recorded and reconciled.</li><li>Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements.</li><li>Perform timely and accurate <strong>reconciliation</strong> of bank statements, accounts payable, and accounts receivable.</li><li>Assist in the month-end and year-end closing processes, ensuring all deadlines are met.</li><li>Support internal and external audits by providing necessary documentation and explanations.</li><li>Ensure compliance with relevant accounting standards (e.g., <strong>GAAP</strong>) and regulatory requirements.</li><li>Process invoices, expense reports, and payroll-related entries with meticulous attention to detail.</li><li>Contribute to budgeting and forecasting activities through insightful <strong>financial analysis</strong>.</li><li>Collaborate with various departments to ensure accurate financial data flow and reporting.</li></ul></li><li><strong>Skills & Technologies:</strong> This role demands a robust set of skills including strong proficiency in <strong>Accounting</strong> principles, expert-level <strong>Financial Analysis</strong>, and effective <strong>Financial Management</strong>. Experience with <strong>ERP Systems</strong> (such as SAP, Oracle, or similar) and advanced <strong>Microsoft Excel</strong> skills are highly valued. Your ability to apply <strong>GAAP</strong> standards and perform intricate <strong>Reconciliation</strong> will be key to your success.</li><li><strong>Growth Opportunities:</strong> We are committed to your professional development. This role offers ample opportunities to expand your expertise in complex financial reporting, delve deeper into strategic financial planning, and potentially grow into more senior accounting or finance leadership positions within the organization. We foster a culture of continuous learning and skill enhancement.</li><li><strong>Team & Culture:</strong> Join a collaborative and supportive finance team where your contributions are recognized and valued. We pride ourselves on a professional, results-oriented, yet friendly culture that encourages open communication and teamwork. You'll be part of a group dedicated to excellence and mutual success.</li><li><strong>Impact:</strong> Your work will directly influence our financial transparency, operational efficiency, and strategic direction. By ensuring the accuracy and integrity of our financial data, you will empower leadership to make informed decisions that drive sustainable growth and profitability for the company.</li></ul><p><strong>Requirements</strong></p><ul><li><p><strong>Experience &amp; Career Level:</strong> We are seeking an <strong>Experienced</strong> professional with a proven track record. Candidates must possess <strong>3-7 years of progressive experience</strong> in accounting, financial analysis, or a related finance role.</p></li><li><p><strong>Educational Background:</strong> A Bachelor's degree in Accounting, Finance, or a related field is typically expected for this level of expertise. Professional certifications (e.g., CMA, CPA) are a significant advantage.</p></li><li><p><strong>Essential Skill Set:</strong> Successful candidates will demonstrate strong proficiency in the following core areas:</p><ul><li><p><strong>Accounting</strong> principles and practices, including double-entry bookkeeping.</p></li><li><p>Comprehensive <strong>Financial Analysis</strong> and reporting.</p></li><li><p>Effective <strong>Financial Management</strong> and control.</p></li><li><p>Expertise in <strong>General Ledger</strong> management and maintenance.</p></li><li><p>Proven ability in detailed <strong>Reconciliation</strong> processes.</p></li><li><p>Strong command of <strong>Financial Reporting</strong> standards and preparation.</p></li><li><p>Solid understanding of <strong>Accounts Payable</strong> and <strong>Accounts Receivable</strong> functions.</p></li><li><p>Proficiency with <strong>Microsoft Excel</strong> (advanced functions) and experience with various <strong>ERP Systems</strong>.</p></li><li><p>In-depth knowledge of <strong>GAAP</strong> (Generally Accepted Accounting Principles).</p></li><li><p>Exceptional <strong>Attention to Detail</strong> and accuracy.</p></li><li><p>Strong <strong>Problem-Solving</strong> and analytical capabilities.</p></li><li><p>Excellent written and verbal <strong>Communication</strong> skills.</p></li></ul></li><li><p><strong>Workplace Type:</strong> This is an <strong>on-site</strong> position in Giza, Egypt.</p></li></ul><p></p>

<p>Are you a professional export with a passion for agriculture? Do you thrive in dynamic sales environments and possess a keen understanding of global markets? We are seeking an exceptional <strong>Export Manager Agriculture Medjool Dates</strong>, driving growth and expanding our agricultural product reach worldwide. This is an unparalleled opportunity to make a significant impact within a thriving industry.</p><p><strong>Overview:</strong> As our Export Manager Agriculture, you will be at the forefront of our international sales initiatives, responsible for developing and executing robust export strategies for our agricultural products. You will be a vital link between our production capabilities and global demand, ensuring our high-quality goods reach new markets efficiently and effectively. This on-site role in Giza offers a challenging yet rewarding environment where your expertise will directly contribute to our success.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Develop and implement comprehensive export sales strategies</strong> for a diverse range of agricultural products.</p></li><li><p><strong>Identify and cultivate new international markets</strong>, establishing strong relationships with distributors, agents, and key clients.</p></li><li><p><strong>Oversee the entire export process</strong>, from initial inquiry and order placement to logistics, documentation, and delivery.</p></li><li><p><strong>Negotiate contracts and terms of sale</strong> with international partners, ensuring mutually beneficial agreements.</p></li><li><p><strong>Monitor global market trends</strong>, competitor activities, and regulatory changes to adapt strategies accordingly.</p></li><li><p><strong>Manage and optimize logistics and supply chain operations</strong> to ensure timely and cost-effective delivery of goods.</p></li><li><p><strong>Collaborate closely with internal teams</strong> including production, quality control, and finance to ensure seamless operations.</p></li><li><p><strong>Achieve ambitious sales targets and revenue goals</strong>, contributing significantly to the company's growth.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a powerful blend of commercial acumen and operational excellence. You will leverage your expertise in <strong>Export Sales</strong>, a deep understanding of the <strong>Agriculture</strong> sector, and mastery of <strong>Logistics</strong>. Proficiency in <strong>International Trade Regulations</strong>, advanced <strong>Sales</strong> techniques, and effective <strong>Supply Chain Management</strong> are crucial. Your ability in <strong>Negotiation</strong>, <strong>Market Analysis</strong>, and building strong <strong>Customer Relationship Management</strong> will be key to your success.</p><p><strong>Growth Opportunities:</strong> This position offers significant potential for professional advancement within our growing organization. As an integral part of our management team, you will have the chance to shape our export strategy, build and lead high-performing teams, and expand your influence across new global territories. We are committed to fostering a culture of continuous learning and development.</p><p><strong>Team &amp; Culture:</strong> Join a dedicated and passionate team committed to excellence in the agricultural sector. We foster a collaborative, supportive, and results-driven environment where innovation is encouraged, and individual contributions are highly valued. Located in the vibrant city of Giza, you will be part of a dynamic workplace that thrives on global connections.</p><p><strong>Impact:</strong> Your work as Export Manager Agriculture will directly impact our company's global footprint, driving economic growth, and connecting high-quality agricultural products from Egypt to the world. You will play a pivotal role in expanding our brand's presence and ensuring our continued success in competitive international markets.</p><p><strong>Requirements</strong></p><ul><li><strong>A minimum of 7-10 years of progressive experience</strong> in export sales, specifically within the agriculture sector, demonstrating a proven track record of success.</li><li><strong>Proven expertise in Export Sales and Export operations</strong>, with a comprehensive understanding of international trade practices and regulations.</li><li><strong>Deep knowledge of the Agriculture industry</strong>, including product cycles, market dynamics, and quality standards.</li><li><strong>Exceptional proficiency in Logistics and Supply Chain Management</strong>, ensuring efficient and timely delivery of goods across borders.</li><li><strong>Strong background in Sales</strong>, with a demonstrated ability to identify opportunities, develop client relationships, and close deals.</li><li><strong>Mastery of International Trade Regulations and documentation</strong>, ensuring compliance and smooth customs processes.</li><li><strong>Outstanding negotiation and communication skills</strong>, capable of engaging effectively with diverse international stakeholders.</li><li><strong>Demonstrated ability in Market Analysis</strong> to identify trends, opportunities, and competitive landscapes.</li><li><strong>Experience in Customer Relationship Management</strong>, building and maintaining long-term, profitable partnerships.</li><li><strong>Proven strategic planning capabilities</strong> to develop and execute effective export growth strategies.</li><li><strong>A career level expectation of Manager</strong>, ready to take on significant responsibility and lead initiatives.</li></ul>

<p>A fast-scaling transportation platform is hiring an Operations & Network Growth Manager to lead the two engines of its business: growing the network of third-party truck owners operating under its umbrella, and controlling the day-to-day execution of transportation operations across the country. The role reports directly to the Head of the Business Unit and leads Network Growth and Operations Control teams.</p><p></p><p><strong>Network Growth — Truck Owner Acquisition & Retention</strong></p><p>• Own and deliver the quarterly truck-owner acquisition plan, adding tipper and flatbed trucks to the platform from both individual owner-operators and small/medium fleet owners (SMBs).</p><p>• Build and manage the full acquisition funnel: market mapping by governorate and route, lead generation, field visits, negotiation, contracting, onboarding, and activation of the first trip.</p><p>• Shape and continuously sharpen the truck-owner value proposition — earnings per truck, guaranteed load availability, payment cycle, and access to value-added services (tires, spare parts, lubricants, maintenance, insurance).</p><p>• Own retention and churn: track active versus idle trucks, owner earnings, and satisfaction; identify drop-off drivers and act on them before trucks leave the network.</p><p>• Lead geographic expansion into new clusters and secure reliable, contracted capacity in each new area.</p><p>• Lead and develop the SMBs Network Growth and Individual Network Growth teams; set territory targets, visit plans, and conversion KPIs, and coach the field force on the ground.</p><p></p><p><strong>Operations Control — Execution & Delivery Performance</strong></p><p>• Direct the Operations Control function covering load allocation, dispatching, en-route follow-up, and exception management across all clusters and all shifts.</p><p>• Deliver on-time delivery, trip cycle time, and truck utilization targets; investigate deviations and drive corrective action to closure.</p><p>• Govern the daily and weekly capacity plan against committed customer volumes, balancing supply and demand across projects and routes.</p><p>• Drive full adoption of the Transportation Management System &#40;TMS&#41; and truck-owner mobile app by both internal teams and truck owners; work with the technology team to close system gaps.</p><p>• Safeguard accuracy and discipline in trip documentation, settlement, and truck-owner payments; resolve commercial and operational disputes fairly and quickly.</p><p>• Coordinate closely with commercial, planning, finance, and technology functions to keep service levels and margins on track.</p><p></p><p><strong>Performance, People & Governance</strong></p><p>• Build, staff, and develop the section heads, supervisors, and team leaders across both functions; own succession for critical field roles.</p><p>• Own the performance dashboard for network growth and operations control, and report results and risks directly to the Head of the Business Unit.</p><p>• Contribute to the operating margin of the transportation business through cost-per-ton control, capacity optimization, and reduction of empty running.</p><p>• Ensure HSE standards, driver conduct, licensing, and regulatory compliance are upheld across the network.</p><p><strong>Requirements</strong></p><p>•&nbsp;&nbsp; Bachelor's degree in Business Administration, Logistics, Supply Chain, Engineering, or a related discipline; postgraduate qualification is a plus.</p><p>•&nbsp;&nbsp; 8–12 years of experience in road transportation, trucking, freight brokerage, or logistics operations, including at least 3–4 years leading multi-team structures.</p><p>•&nbsp;&nbsp; Proven track record recruiting, contracting, and retaining third-party truck owners or owner-operators at scale — tippers, flatbeds, or bulk/dry cargo fleets.</p><p>•&nbsp;&nbsp; Strong command of transport operations: dispatching, load allocation, route costing, trip cycle management, and on-time delivery performance.</p><p>•&nbsp;&nbsp; Commercial and negotiation strength, with the credibility to build and sell a value proposition directly to individual truck owners and small fleet owners.</p><p>•&nbsp;&nbsp; Hands-on experience with TMS or dispatch platforms, GPS tracking, and Excel / BI reporting.</p><p>•&nbsp;&nbsp; Deep familiarity with the Egyptian trucking market and truck-owner community; an established network is a strong advantage.</p><p>•&nbsp;&nbsp; Willingness to travel frequently across operating clusters and to spend meaningful time in the field.</p><p>•&nbsp;&nbsp; Arabic: fluent (essential for field engagement). English: good business level (B2).</p><p>•&nbsp;&nbsp; Entrepreneurial, resilient, hands-on, and comfortable building processes from scratch in a fast-growing, start-up-style environment.</p><p></p>

<div> <div> <b>Join Us</b> </div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <div>Act as the primary liaison between business and technology teams, providing consultancy and business analysis expertise to support FinTech initiatives. Translate business objectives into clear requirements, EPICs, user stories, and solution concepts while ensuring alignment with the organization's strategy and roadmap. Collaborate with architects, technical teams, vendors, and stakeholders to drive successful solution design and delivery, manage product development plans, oversee backlog governance, and ensure business requirements are effectively implemented to achieve targeted business outcomes.</div> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <p>Role:</p> <ul> <li>Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams.</li> <li>Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company s strategy and main goals.</li> <li>Ensures E2E responsibility for the business goals to be met by the project s deliverables. Understands the requirement and provides technical background information on the existing capabilities.</li> <li>Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement.</li> <li> Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs.</li> <li>Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company.</li> <li>Creates Request for Proposal /EPIC/User Story material.</li> <li>Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner.</li> <li>Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable.</li> <li>Work closely with finance /Insights team to reach to best reporting model.</li> <li>Maintain all product development plan [Technical and business] with internal and external vendors.</li> <li>Vendor Management &amp; Follow up for the business requirements to be implemented by Vendors outside VF.</li> <li>Governance for the backlog &amp; status of the tickets running in the squad during the design phase.</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <p>Core competencies, knowledge, and experience:</p> <ul> <li>5+ years in business analysis or equivalent</li> <li>Excellent knowledge of the agile methodology</li> <li>Excellent knowledge of the banking sector (Payments &amp; banking products )</li> <li>Proven experience in eliciting requirements</li> <li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li> <li>Strong written and verbal communication skills including technical writing skills in English</li> <li>Strong project management skills and multitasking.</li> <li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe Product Owner (PO)) is plus</li> <li>Ability to write concise and clear requirements documents, User Stories.</li> <li>Ability to lead and actively participate in team and client meetings</li> </ul> <p>Must have technical/professional qualifications:</p> <ul> <li>Engineering graduate</li> </ul> <ul> <li>Ability to learn new technologies quickly and efficiently</li> </ul> <ul> <li>Excellent communication skills, both written and verbal,</li> <li>Excellent time management with a strong sense of urgency.</li> </ul> <ul> <li>Strong relationship building skills.</li> <li>Innovative and decision-making skills</li> <li>Conflict management.</li></ul></div></div><div><div> </div> </div>

<div> <div> <div> <b>Join Us</b> </div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>Key Accountabilities &amp; Decision Ownership</b> </div> <div> <ul> <li>Collaborate with Engineering teams to build SRE culture, maintain development, staging and production systems.</li> <li>Engage in and improve the whole lifecycle of services from inception and design, deployment, operation, and refinement</li> <li>Managing infrastructure reliability, scalability and security using SRE principles.</li> <li>Automation of IT Infrastructure related tasks.</li> <li>Proactively monitor and optimize Infrastructure.</li> <li>Maintain and improve API-gateways, web servers, cache &amp; database configurations, CICD pipelines etc.</li> <li>Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews</li> <li>Maintain and monitor deployment, orchestration, of the servers, docker containers, databases, and general backend infrastructure.</li> <li>Maintain services once they are live by measuring and monitoring availability, latency, and overall system health</li> <li>Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity</li> <li>Participate in on-call rotations and active involvement in resolving incidents, writing production incident reports.</li> <li>Ensure environment stability, availability, security and performance and automation enforcement.</li> <li>Working closely with software engineers, product owners and systems engineers to understand requirements, participate in implementation and operate.</li> <li>Fixing support escalation Issues, helping to improve incident response and conducting post-incident reviews.</li> <li>Documentation &amp; building Knowledgebase.</li> <li>Responsible for the end-to-end monitoring activities (application, system, setup)</li> <li>Build tools that provide performance insights and engineering, empowering the system to solve issues faster/proactively</li> </ul> </div> </div> <div> <div> <b>Core Competencies, Knowledge, and Experience</b> </div> <div> <ul> <li> <strong> </strong>Unix/Linux operating system environments.</li> <li>MYSQL &amp; oracle DB</li> <li>Excellent system debugging skills, hands on experience with optimizing database configurations and queries for MySQL.</li> <li>Good knowledge in CI/CD pipelines and DevOps tools.</li> <li>Good knowledge in Openshift</li> <li>Good knowledge in Java, Spring framework, MySQL DB, Microservices architecture &amp; distributed systems, with deep insight into newest technologies.</li> <li>Moderate knowledge in payments and Fintech</li> <li>Advanced troubleshooting , analytical and problem solving skills .</li> <li>Ability to debug, optimize code and automate routine tasks</li> <li>Ability to working a team and under stress in 24 X 7 work environment.</li> </ul> <p> </p> <p> <strong>Must have technical/professional qualifications:</strong> </p> <p> </p> <ul> <li>1 to 3 years of experience</li> <li>Bachelor's degree in Engineering </li> <li>Ability to learn new technologies quickly and efficiently</li> <li>Excellent communication skills, both written and verbal,</li> <li>Excellent time management with a strong sense of urgency.</li> </ul> </div> </div> <div> <div> <b>Who we are</b> </div> <div> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p> <p>Together we can.</p> </div> </div> </div>

<p>We are seeking an experienced AI Product Manager to define and drive the vision, strategy and roadmap for AI and Automation products across Vodafone. This role is responsible for shaping product portfolios, prioritising initiatives, and partnering with engineering, design and business stakeholders to deliver innovative AI-powered solutions that create measurable business value. The successful candidate will combine strategic thinking, product leadership and stakeholder management skills to support digital transformation initiatives across multiple markets while ensuring successful product adoption and outcomes.</p><p><strong>What you ll do</strong></p><ul><li>Define and drive the AI and Automation portfolio strategy, roadmap and product vision.</li><li>Manage and prioritise the flow of work across allocated squads and portfolio initiatives.</li><li>Define Programme Increment (PI) scope and approve PI objectives to ensure alignment with business priorities.</li><li>Collaborate with proposition, customer and business teams to gather, assess and refine requirements.</li><li>Partner with UI/UX teams to create intuitive and engaging customer experiences.</li><li>Act as a subject matter expert for AI and automation products, providing guidance and insights to stakeholders.</li><li>Lead and mentor Product Owners and designers across one or more strategic initiatives.</li><li>Work collaboratively with stakeholders across local markets and global teams within a distributed delivery environment.</li><li>Identify innovative technology opportunities that support business growth, efficiency and profitability.</li><li>Support the onboarding of new business areas and transformation initiatives.</li><li>Monitor portfolio performance, business outcomes and stakeholder alignment to maximise value realisation.</li></ul><p><strong>Who you are</strong></p><p><strong>Essential Knowledge, Experience and Qualifications</strong></p><ul><li>Extensive experience in Product Management, Portfolio Management and Business Analysis within digital, AI, automation or technology environments.</li><li>Strong understanding of AI, Generative AI, Automation and Digital Product Lifecycle Management.</li><li>Previous experience as a Product Owner, Product Manager, Programme Manager or Portfolio Manager.</li><li>Practical experience delivering Digital Transformation, AI, Automation or Generative AI programmes.</li><li>Strong knowledge of agile delivery frameworks and methodologies.</li><li>Degree in Computer Science, Engineering or an equivalent discipline, or equivalent professional experience.</li></ul><p><strong>Preferred Competencies</strong></p><ul><li>Excellent research, analytical and communication skills.</li><li>Strong leadership, collaboration and stakeholder management capabilities.</li><li>Systems-thinking mindset with the ability to connect strategic goals to operational outcomes.</li><li>Strong facilitation, negotiation and relationship-building skills.</li><li>Ability to communicate complex technical concepts to diverse audiences.</li><li>Commercial awareness combined with an innovative and customer-focused approach.</li></ul><p><strong>Desirable Qualifications</strong></p><ul><li>Agile or SAFe certification.</li><li>Understanding of UI/UX processes and customer experience design principles.</li><li>Knowledge of telecommunications IT, omnichannel platforms or customer-facing digital ecosystems.</li></ul><p><strong>Not a perfect fit?</strong></p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p><strong>What's in it for you</strong></p><ul><li>Opportunity to lead strategic AI and Automation products with global visibility.</li><li>Exposure to cross-market transformation programmes and emerging technologies.</li><li>Collaboration with senior business and technology stakeholders across Vodafone.</li><li>Opportunity to influence portfolio strategy, investment priorities and product outcomes.</li><li>Experience leading large-scale digital transformation and innovation initiatives.</li></ul><p><strong>What skills you will learn</strong></p><ul><li>AI and Generative AI product strategy and portfolio management.</li><li>Enterprise-scale agile product delivery and prioritisation.</li><li>Stakeholder engagement and executive communication.</li><li>Digital transformation leadership across international markets.</li><li>Customer-centric product design and value realisation measurement.</li><li>Strategic roadmap planning for AI, automation and digital solutions.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Extensive experience in Product Management, Portfolio Management and Business Analysis within digital, AI, automation or technology environments.</li><li>Strong understanding of AI, Generative AI, Automation and Digital Product Lifecycle Management.</li><li>Previous experience as a Product Owner, Product Manager, Programme Manager or Portfolio Manager.</li><li>Practical experience delivering Digital Transformation, AI, Automation or Generative AI programmes.</li><li>Strong knowledge of agile delivery frameworks and methodologies.</li><li>Degree in Computer Science, Engineering or an equivalent discipline, or equivalent professional experience.</li><li>Excellent research, analytical and communication skills.</li><li>Strong leadership, collaboration and stakeholder management capabilities.</li><li>Systems-thinking mindset with the ability to connect strategic goals to operational outcomes.</li><li>Strong facilitation, negotiation and relationship-building skills.</li><li>Ability to communicate complex technical concepts to diverse audiences.</li><li>Commercial awareness combined with an innovative and customer-focused approach.</li><li>Agile or SAFe certification.</li><li>Understanding of UI/UX processes and customer experience design principles.</li><li>Knowledge of telecommunications IT, omnichannel platforms or customer-facing digital ecosystems.</li></ul>

<h1>Digital Operations Coordinator</h1><h2>About ZYNTRA Digital</h2><p>ZYNTRA Digital is a technology company specializing in digital transformation, business automation, enterprise software, AI-powered solutions, and SaaS products. We help organizations streamline operations, improve efficiency, and accelerate business growth through innovative technology.</p><p>We are looking for a highly organized and proactive <strong>Digital Operations Coordinator</strong> to join our growing team. This role is ideal for someone who enjoys organizing workflows, coordinating between teams, supporting clients, and ensuring day-to-day operations run efficiently.</p><hr><h2>Your Role</h2><p>As a <strong>Digital Operations Coordinator</strong>, you will play a key role in supporting the company's daily digital operations by coordinating communication, managing operational workflows, maintaining accurate records, and ensuring an exceptional customer experience throughout every stage of the client journey.</p><p>You will work closely with management, sales, customer support, and technical teams to keep projects, communications, and operational processes running smoothly.</p><hr><h2>Key Responsibilities</h2><h3>Operations Coordination</h3><ul><li><p>Coordinate daily operational activities across multiple departments.</p></li><li><p>Monitor task progress and ensure deadlines are met.</p></li><li><p>Schedule meetings and organize internal follow-ups.</p></li><li><p>Track operational activities and maintain workflow efficiency.</p></li><li><p>Assist management with operational planning and coordination.</p></li></ul><h3>Client Communication</h3><ul><li><p>Respond professionally to client inquiries.</p></li><li><p>Follow up with prospective and existing clients.</p></li><li><p>Coordinate customer requests with the appropriate departments.</p></li><li><p>Ensure timely updates throughout the customer journey.</p></li><li><p>Build and maintain positive client relationships.</p></li></ul><h3>Digital Administration</h3><ul><li><p>Maintain and update CRM records and customer databases.</p></li><li><p>Organize digital documents and operational records.</p></li><li><p>Prepare operational reports and summaries.</p></li><li><p>Ensure data accuracy and proper documentation.</p></li></ul><h3>Digital Presence Support</h3><ul><li><p>Publish approved content across company social media platforms.</p></li><li><p>Monitor incoming messages and comments.</p></li><li><p>Escalate inquiries to the appropriate department when necessary.</p></li></ul><blockquote><p>This role does <strong>not</strong> include content creation, graphic design, advertising campaign management, or social media strategy.</p></blockquote><hr><h2>Qualifications</h2><ul><li><p>Bachelor's degree in Business Administration, Information Systems, Marketing, or a related field.</p></li><li><p>1–3 years of experience in operations, administration, customer support, or coordination roles.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong organizational and multitasking abilities.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Ability to work independently and collaboratively.</p></li><li><p>Professional attitude with a customer-first mindset.</p></li></ul><hr><h2>Required Skills</h2><ul><li><p>Digital Operations Coordination</p></li><li><p>Customer Relationship Management (CRM)</p></li><li><p>Administrative Coordination</p></li><li><p>Business Communication</p></li><li><p>Task &amp; Time Management</p></li><li><p>Reporting &amp; Documentation</p></li><li><p>Problem Solving</p></li><li><p>Team Collaboration</p></li><li><p>Organizational Skills</p></li></ul><hr><h2>Preferred Tools</h2><ul><li><p>Microsoft Office (Excel, Word, PowerPoint)</p></li><li><p>Google Workspace</p></li><li><p>CRM Systems</p></li><li><p>Trello, ClickUp, Asana, or similar project management tools</p></li><li><p>Microsoft Teams, Zoom, or Google Meet</p></li><li><p>WhatsApp Business</p></li><li><p>Basic familiarity with social media platforms</p></li></ul><hr><h2>What We Offer</h2><ul><li><p>Competitive salary package.</p></li><li><p>Performance-based incentives.</p></li><li><p>Professional training and continuous learning.</p></li><li><p>Career growth opportunities.</p></li><li><p>Supportive and collaborative work environment.</p></li><li><p>Opportunity to work with innovative digital and AI solutions.</p></li><li><p>Annual performance and salary reviews.</p></li></ul><hr><h2>Join ZYNTRA Digital</h2><p>If you are passionate about organization, digital operations, and delivering exceptional customer experiences, we'd love to hear from you.</p><p><strong>Apply now and become part of a team shaping the future of digital transformation.</strong></p><p><strong>Requirements</strong></p><p></p><h2>Job Requirements</h2><h3>Education</h3><ul><li><p>Bachelor's degree in Business Administration, Information Systems, Marketing, Commerce, or any related discipline.</p></li></ul><h3>Experience</h3><ul><li><p>1–3 years of experience in Operations, Administration, Customer Success, Customer Service, Office Coordination, or a similar role is preferred.</p></li><li><p>Fresh graduates with exceptional organizational and communication skills are encouraged to apply.</p></li></ul><h3>Technical Skills</h3><ul><li><p>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</p></li><li><p>Good working knowledge of Google Workspace (Docs, Sheets, Drive, Calendar).</p></li><li><p>Experience using CRM systems is an advantage.</p></li><li><p>Familiarity with task and project management tools such as ClickUp, Trello, Asana, or similar platforms.</p></li><li><p>Comfortable using email, online meeting platforms, and digital collaboration tools.</p></li></ul><h3>Soft Skills</h3><ul><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong organizational and time management abilities.</p></li><li><p>Ability to prioritize tasks and manage multiple responsibilities simultaneously.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Professional appearance and customer-oriented attitude.</p></li><li><p>Strong problem-solving and critical thinking skills.</p></li><li><p>Ability to work effectively both independently and within a team.</p></li><li><p>Fast learner with the ability to adapt to new technologies and business processes.</p></li><li><p>High level of integrity, confidentiality, and professionalism.</p></li></ul><h3>Languages</h3><ul><li><p>Arabic: Native or Fluent.</p></li><li><p>English: Good command (written and spoken).</p></li></ul><h3>Preferred Qualifications</h3><ul><li><p>Previous experience in a technology company, SaaS business, or digital services environment.</p></li><li><p>Experience dealing with business clients (B2B).</p></li><li><p>Basic understanding of CRM platforms and customer lifecycle management.</p></li><li><p>Familiarity with AI-powered productivity tools such as ChatGPT, Microsoft Copilot, or Google Gemini is considered a plus.</p></li></ul><h3>Working Conditions</h3><ul><li><p>Full-time position.</p></li><li><p>On-site work.</p></li><li><p>Ability to work in a fast-paced and dynamic environment.</p></li><li><p>Flexibility to handle operational priorities when required.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <div> <b>Join Us</b> </div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <p>Role Purpose:</p> <p>As a Business Architect Sr Specialist, you will act as a strategic enabler, bridging the gap between business needs and technology solutions. You will work closely with stakeholders to understand, design, and optimize business capabilities and processes, ensuring alignment with organizational goals. This role combines business architecture and analysis to drive impactful solutions in a dynamic environment.</p> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <p>Key Responsibilities:</p> <ul> <li>Collaborate with business and technical stakeholders to identify, prioritize, and translate business needs into actionable strategies and requirements.</li> <li>Conduct gap analyses to identify impacts and opportunities related to new requirements or change initiatives.</li> <li>Define and refine user stories in alignment with the business capability roadmap.</li> <li>Serve as the focal point for business capability enablement, acting as the key liaison between business and technical teams.</li> <li>Analyze and model current and future state business processes, ensuring alignment with organizational strategies.</li> <li>Facilitate workshops and discussions to capture business insights, propose solutions, and validate requirements.</li> <li>Assist in creating and managing release backlogs, ensuring business value is maximized.</li> <li>Safeguard quality by validating functionality, accuracy, and completeness of solutions against requirements.</li> <li>Provide business insights and strategic input during release and iteration planning.</li> <li>Identify opportunities for improvement and innovation in business processes and systems.</li> <li>Support the development and execution of acceptance criteria and testing.</li> <li>Partner with stakeholders to ensure alignment on business goals and priorities</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <p>Skills and Competencies:</p> <ul> <li>Strong strategic thinking and vision, with a holistic understanding of business operations and goals.</li> <li>Expertise in gap analysis, business process modeling, and impact analysis.</li> <li>Proficiency in Agile methodologies and practices.</li> <li>Ability to manage complexity and drive transformation initiatives.</li> <li>Exceptional communication and stakeholder management skills.</li> <li>Demonstrated experience in risk management and decision-making.</li> <li>Detail-oriented with the ability to see the bigger picture (helicopter view).</li> <li>Adaptability to change and collaborative mindset.</li> <li>Proficient in testing, evaluation, and partner/supplier management.</li> </ul> <p>Qualifications:</p> <ul> <li>Bachelor s degree in Communication, Computer Engineering, Telecom Engineering, Computer Science, or a related field.</li> <li>A minimum of 3+ years of experience in telecommunications, IT, or related domains.</li> <li>CBAP certification or equivalent experience is a strong plus.</li> <li>Prior experience in an Agile environment is preferred.</li> </ul> </div> </div> <div> <div> <b>Who we are</b> </div> <div> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p> <p>Together we can.</p> </div> </div> </div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <div> <b>Join Us</b> </div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <p> <strong>Job Summary:</strong> </p> <p>Vodafone Egypt is seeking a <strong>Tech Lead Android </strong>to drive the development of cutting-edge mobile applications, ensuring high-quality code, performance, and user experience.</p> <p>As an Android Tech Lead, you will lead a team of developers, <strong>set the technical vision, optimize the tech stack</strong>, and collaborate across teams to ensure our applications are scalable, high-performing, and aligned with business goals.</p> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <p> <strong>Key Responsibilities</strong> </p> <p> <strong>Technical Leadership, Mentorship &amp; Innovation:</strong> </p> <ul> <li>Lead and <strong>mentor</strong> a team of Android developers, fostering a culture of learning and innovation, providing <strong>technical guidance</strong>, <strong>code reviews, technical training, and knowledge-sharing sessions</strong> to uplift team capabilities.</li> <li>Guide the team through <strong>agile development methodologies</strong>, ensuring efficient sprint planning and execution.</li> <li>Define and implement a <strong>modern, scalable, and efficient</strong> Android architecture using best practices (e.g., MVVM, MVI, Clean Architecture).</li> <li>Drive the adoption of <strong>CI/CD pipelines</strong>, automated testing, and performance monitoring tools.</li> <li>Ensure <strong>code quality, security, and performance optimization</strong> across all Android applications.</li> <li>Define <strong>scalability strategies</strong> to handle increasing user growth and ensure <strong>app stability</strong> across diverse Android devices.</li> <li>Drive Vodafone s <strong>Android development roadmap </strong>and<strong> </strong>continuously evaluate and <strong>upgrade the Android tech stack</strong>, ensuring alignment with business objectives. </li> <li>Participate in <strong>hiring</strong> and onboarding new team members, fostering a culture of <strong>innovation</strong> and <strong>excellence</strong>.</li> <li>Act as a <strong>bridge between product, design, and backend teams</strong> to align business and technical goals</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <p> <strong>Qualifications &amp; Experience:</strong> </p> <ul> <li> <strong>Bachelor s degree</strong> in Computer Science, Engineering, or a related field.</li> <li> <strong>6+ years</strong> of experience in Android development, with at least <strong>2 years</strong> in a leadership or senior role.</li> <li>Expertise in <strong>Kotlin</strong>, <strong>Java</strong>, <strong>Compose</strong>, with strong knowledge of Android SDK and Jetpack components.</li> <li>Experience with MVVM/MVI architecture, dependency injection (Dagger/Hilt), and reactive programming (RxJava/Coroutines).</li> <li>Hands-on experience with RESTful APIs, and third-party integrations.</li> <li>Strong knowledge of mobile security, performance optimization, and testing frameworks (JUnit, Espresso).</li> <li>Experience with CI/CD tools such as Jenkins, GitHub Actions, or Azure.</li> <li>Familiarity with Agile/Scrum methodologies and version control systems like Git.</li> <li>Solid understanding of <strong>Google Play policies, security best practices, and accessibility standards</strong>.</li> <li>Strong problem-solving skills, leadership qualities, and the ability to work in a fast-paced environment.</li> </ul> <p> <strong>Preferred Skills &amp; Competencies:</strong> </p> <ul> <li>Knowledge of cloud services (Firebase, AWS, Azure) and mobile DevOps.</li> <li>Experience with cross-platform development (Flutter, React Native) is a plus.</li> <li>Strong communication and stakeholder management skills.</li> </ul> </div> </div> <div> <div> <b>Who we are</b> </div> <div> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p> <p>Together we can.</p> </div> </div> </div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a Business Readiness Lead to drive business impact assessments, change management, and governance across the software delivery lifecycle within Vodafone Business. This role plays a key part in ensuring that processes, frameworks, and standards align with Business Capability Architecture (BCA) requirements and meet regulatory and compliance expectations. The successful candidate will collaborate across technical and business teams to enable smooth delivery, adoption, and optimisation of transformation initiatives. What you ll do Lead Business Impact Assessments (BIA) and ensure accurate stakeholder identification across impacted areas Govern software delivery lifecycle activities including HLD, LLD, development, testing, release, and hypercare Drive change management activities, including communication planning and awareness campaigns Map and analyse processes using tools such as ARIS or Visio to identify optimisation opportunities Facilitate Agile delivery practices, including working with Scrum teams and Azure DevOps user stories Plan project timelines, release schedules, and coordinate dependencies across workstreams Oversee testing cycles (ST, SIT, UAT, ORT) and ensure readiness for deployment Create and deliver training materials using various formats, including classroom sessions and digital platforms Draft, review, and distribute communications to large audiences, ensuring clarity and consistency Maintain documentation, version control, and communication storage on SharePoint Support Early Life Support (ELS), including incident management and release verification Collaborate with cross-functional teams, including onshore and offshore stakeholders Challenge constructively and engage with business analysts, developers, and resolver groups Develop reports and dashboards using tools such as Excel, VOST, and BOXI Identify opportunities for automation, digitalisation, and process improvements Who you are Demonstrated experience in business analysis or a related role Strong understanding of software delivery lifecycle and Agile methodologies Skilled in translating business requirements into structured, technology-enabled solutions Strong analytical mindset with the ability to interpret data, define KPIs, and track performance Experience in process mapping, optimisation, and identifying efficiency improvements Familiarity with automation concepts, AI use cases, and digital platforms Ability to engage effectively with technical teams and business stakeholders Knowledge of product lifecycle management and business analysis frameworks Confident in facilitating discussions, leading workshops, and managing stakeholder expectations Strong communication skills, both written and verbal, with attention to detail Ability to manage change, training delivery, and adoption tracking Familiarity with tools such as Power BI, Power Apps, or similar is an advantage Awareness of enterprise systems (e.g., CRM, ERP) and cross-functional dependencies Strong organisational and problem-solving capabilities with a structured approach to delivery Certification such as PMI-PBA or equivalent is beneficial Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you Opportunity to work on large-scale transformation initiatives within Vodafone Business Exposure to global stakeholders and cross-functional collaboration Involvement in end-to-end lifecycle delivery and strategic change programmes Professional growth through hands-on experience with modern tools, frameworks, and methodologies A collaborative and inclusive environment that supports continuous learning and development What skills you will learn Advanced change management and business readiness practices End-to-end software delivery lifecycle governance Process analysis, optimisation, and automation identification Data-driven decision-making and KPI management Stakeholder management across global and cross-functional teams Practical application of Agile methodologies and digital tools VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<p>Provides order-to-cash service support to the organization by verifying the accuracy of order information and processing orders in a timely manner to ensure products reach customers on time and in full. Has an interactive discussion with customers to understand their requirements and fulfilling their needs. Executes any process changes and/or corrective action identified by key stakeholders to ensure an excellent standard of service and a high level of customer satisfaction are maintained. Records customer complaints and responds in accordance with guidelines from supervisor</p><p><strong>Customer Order Service Administration:</strong></p><ul><li>Receive process and follow up orders. Confirm orders in writing.</li><li>Review Outstanding Order Report for pending orders and ensure OTIF is met for all orders.</li><li>Agree on delivery dates, documentation, transport and packaging matters with customers.</li><li>Send product information to customers (product data, material safety data).</li><li>Work with the organization s other regional offices to resolve problems, facilitate solutions and enhance customer service experience.</li><li>Ensure timely invoicing to customers. Invoices should be sent to customers as soon as proof of delivery has been established or as per agreed incoterms.</li><li>Extremely close communication with other regional customer service teams to ensure orders are fulfilled as per agreed timelines</li><li>Prepare the lab requests to R&amp;D for sample request from clients. Follow-up on their processing.</li><li>Divert customer complaints to Technical Support and arranges products returns from customers</li><li>Administrate and file customer complaints.</li><li>Archiving of all COS related documentation in a proper and timely manner.</li><li>Ensures customer orders comply with any defined local authority matrices.</li><li>Ensure correct order maintenance for OTIF reporting.</li><li>Ensure all customers &amp; orders documentation is properly filed and desks are clear of any unnecessary paperwork.</li></ul><p><strong>Connect with warehouse &amp; logistics team:</strong></p><ul><li>Extremely close communication with regional as well as local production as well as planning teams to ensure strict timelines are met.</li><li>Serve as communication link between external customers and internal local and regional stakeholders.</li><li>Prepare picking lists for dispatches and liaise with warehouse staff.</li><li>Prepare daily dispatch requests for the warehouse / logistics team.</li><li>Ensure that delivery dates, transport and packaging matters are agreed with customers</li></ul><p><strong>Invoicing &amp; OWC management:</strong></p><ul><li>Create and verify invoices, debit/credit notes, and rebate agreements (where relevant).</li><li>Improve OWC in cooperation with Sales Manager, Credit Control and customers.</li><li>Ensure correct date maintenance for orders to improve OWC. Special emphasis on bulk orders.</li><li>Ensure minimum numbers of orders are processed which require manual input of prices into system.</li><li>Ensure timely invoicing in system basis to ensure no pending invoices</li></ul><p><strong>Customer Communication &amp; Sales related activities:</strong></p><ul><li>Answers customer inquiries/communications as required.</li><li>Ensure that all orders are processed on time with order acknowledgements sent to customers</li><li>Serve as communication link between external customers and internal stakeholders</li><li>Write internal and external correspondence according to instructions of the COS Manager and Sales Manager</li><li>Contribute as a checker function to ensure quotations and customers contracts comply with any locally defined authority matrices</li></ul><p><strong>Maintenance of Process Flowcharts &amp; SOP s:</strong></p><ul><li>Contributes to the development and maintenance of standards, policies and procedures regarding customer service.</li><li>Regularly provides feedback on the soundness and effectiveness of the customer service department s policies and procedures.</li><li>Based on feedback gathered from ERP users, proposes and implements approved improvements in the service &amp; distribution process flow.</li></ul><p><strong>Reporting:</strong></p><ul><li>OTIF Reason Code maintenance and OTIF Reporting.</li><li>Outstanding Order Report.</li><li>Standard reporting on a daily/weekly/monthly basis on COS activities in line with defined KPIs.</li></ul><p><strong>Compliance:</strong></p><ul><li>Adheres to all corporate policies, guidelines and statutory requirements and recommends to (senior) management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area</li><li>Is familiar with the applicable corporate &amp; site policies/procedures with regard to personal conduct and HSE standards and acting in compliance with all applicable regulations</li></ul><p><strong>Cover for colleagues:</strong></p><ul><li>Provide vacation cover for other COS colleagues in other businesses</li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least 2-3 years progressive customer service experience required, with strong ERP experience (preferably SAP)</p><p>Bachelor degree in relevant discipline.</p><p>This role requires an individual who is fluent in written and spoken English who is numerate, able to manage complex data, operationally and service focused, has good ERP experience (preferably SAP), and is a good communicator .</p><p>Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills. Must be able to work well in a team environment.</p><p>Good MS Office (Excel / Word / PowerPoint).</p><p>Good customer service and negotiation skills.</p><p>Able to manage time and prioritize activities effectively. Must be able to execute tasks quickly and efficiently.</p><p>Knowledge of ERP systems and Order to cash processes in a business to business environment.</p><p>Sound understanding of other functional areas: sales, supply chain, marketing and logistics.</p>

<p>To ensure that both short- and long-term business objectives are met through formulation and implementation of HR, personnel &amp; administration policies and procedures which attract, retain and motivate high-performing people.</p><p>He/she will manage, co-ordinate and guide activities related to HR policies and procedures, personnel, administration, industrial relations, recruitment, training, development, compensation and benefits across all businesses.</p><p></p><p>Prepare annual and monthly Plant Head Count and Personnel Cost estimations.</p><p>Ensure on an ongoing basis that the quantity and quality of workforce meets business needs via managing all recruitment for white &amp; blue-collar staff.</p><p>Design and conduct orientation programs.</p><p>Identify and implement occupational and safety improvement projects and review developments.</p><p>Liaise, control, negotiate with and manage all outside suppliers of Housekeeping, vehicles, etc. services within his area of responsibility.</p><p>To be responsible for effectively running the payroll system through measurements. Ensure that staff payments such as salaries, advance payments, bonuses, and indemnities are made on time and accurately by providing the correct and timely flow of personnel information to the finance department.</p><p>Compile and implement a legalization plan for all related workers’ issues to meet business needs.</p><p>Actively lead and participate in the facilitation/implementation of hygiene, safety, waste control, overtime, values within sites.</p><p>Ensure effective communication within the company of all personnel and admin. related matters via establishing and maintaining personnel procedures and developing and implementing communication tools.</p><p>Establish and forecast a budget for all hr, personnel and admin. activities, including own area of responsibilities, and actively monitor and report on variances against the budget.</p><p>Ensuring compliance with labour regulations both official and internal to maintain discipline.</p><p>Review and approve overtime requests with the operations director.</p><p>Ensures that all new employees are acquainted with the company’s rules and regulations.</p><p>Ensures that the dress code is implemented with strictness, and that adequate supplies are available.</p><p>Handles all personnel matters of all projects related to personnel matters, as request of his Manger.</p><p>Monitors the probationary period and advises the department manager of any changes related to the employee who is being monitored.</p><p>Managing the administrative procedures in collaboration with the operations to maximize the efficiency of control systems.</p><p>Managing the administrative issues such as security, cleaning, etc.</p><p>Managing the cafeteria and the company vehicles services to satisfy the workforce.</p><p>Effectively managing the relations for the critical local third parties: Labour Ministry, municipality, environmental affairs, and other regulatory bodies.</p><p>Leading public relations and lobbying activities within those local third parties.</p><p>Administers personnel policies and procedures and advises his Management for necessary changes as required by the local legislative country laws.</p><p>Maintains the company’s staff personnel records, and ensures that they are always up-to-date.</p><p>Ensures complete compliance of all staff with the procedures of the local labor laws of the country.</p><p>Execute disciplinary action in conjunction with department managers.</p><p>Process all required governmental formalities, such as legalization and authentication of documents.</p><p>Manage those sections in the company that do not have departmental independence, such as, but not limited to, Secretarial Pool, Telephone exchange, and Driver Pool, and Company Security.</p><p>Co-ordinate with the company lawyers on all legal matters related to labor and other legal matters.</p><p>Control the office equipment, supplies, and furniture.</p><p>To calculate the due end-of-service payment and all the other leavers’ financial dues (Loans, deductions, leave balance, overtime, etc.) according to the company exit policy.</p><p><strong>Requirements</strong></p><p>Ability to motivate and influence others and direct them towards a goal.</p><p>Takes a long-term view, thinks on a broad canvas, and entertains wide-ranging possibilities in developing a vision for the future of the organization (Strategic Perspective)</p><p>Ability to express ideas clearly in oral or written form.&nbsp;</p><p>Effectiveness of expression in individual or group forms.&nbsp; (Communication)</p><p>Ability to understand and analyse numerical data. (Strong Analytical Skills).</p><p>Ability to establish appropriate courses of action for self and/or others to accomplish a goal. Implementation of plans.</p><p>Actions taken to ensure this. (Planning and Organisation).</p><p>Takes initiative and is resilient in overcoming difficulties. Completes tasks and achieves goals and meets deadlines. (Achieving Results).</p><p>The ability to create a good impression on others and to maintain that impression.</p><p>To have credibility and show professionalism</p><p>Minimum 8-10 years of experience in Human Resources Management.</p><p>International exposure and familiarity with international company culture and working principles.</p><p>Sound understanding of implementing and further developing the HR systems according to the overall business strategies of the company.</p><p>Hands-on experience and knowledge of local employment, labour laws and regulations.</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <b>Join Us</b> </div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <p> <strong>Role Purpose:</strong> </p> <ul> <li>Act as architecture and design authority across IT organization</li> <li>Impact assessment of requirements arising from the Business and Product Owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs</li> <li>Contributing to the technical solution architecture strategy and roadmap</li> <li>Responsible for delivering end to end solution designs that meets business needs and requirements</li> <li>Responsible of aligning Vodafone Egypt IT roadmap with Group strategy and guidelines</li> <li>In charge of resolving Technology disagreements among different IT teams</li> <li>Responsible of auditing/review IT processes and solutions</li> <li>Instruct/follow up on delivery teams to modify them according to IT strategy</li> </ul> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <p> <strong>Job Responsibility</strong> </p> <ul> <li>Lead technical Design Activities for major business and technology projects across IT in a way that directly impact revenue, cost saving initiatives and NPS</li> <li>Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized</li> <li>Lead strategic technical activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group P&amp;S related architecture initiatives within Vodafone Egypt in a way that suit VF-EG local targets and strategies</li> <li>Work with SME s and Technical Domain/Chapter leads across the IT organization on designing solutions and Identifying needed technical capabilities and required systems changes</li> <li>Deliver solution Technical documents such as SoW and HLD describing the end to end solution architecture and R&amp;R of systems and teams</li> <li>Participate in RFP and PoC process of new technical platforms and capabilities</li> <li>Authorized to take necessary decisions to resolve technical conflicts among different delivery functions</li> <li>Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <p> <strong>Core Competencies and Technical Skills:</strong> </p> <ul> <li>Proven and demonstrable Architecture, Development and Technical Leadership skills (within the Telecom industry would be a bonus)</li> <li>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development</li> <li>A deep understanding of technical security concepts to protect us and our users</li> <li>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction</li> <li>Stakeholder management (IT, Business) &amp; good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc</li> <li>Strong communicator, with a passion for new technology and a drive to push your boundaries</li> <li>Strong decision making/leadership capabilities</li> <li>Helicopter view identifying key information and patterns</li> <li>Innovativeness and ability to generate viable alternatives out of challenging situations</li> <li>Proven ability to work in virtual teams</li> </ul> <p> </p> <p> <strong>Must have technical / professional qualifications:</strong> </p> <p> </p> <ul> <li>Communication, Computer, Telecom Engineering, Computer science or Equivalent bachelor s degree is a must</li> <li>At least 7 years technical experience in different telecommunication and/or IT domains</li> <li>Must have worked in at least 2 different Technology areas before preferably in Telcom/IT related domains</li> <li>Hands-on experience in developing and delivering different IT/Telcom related applications and Services</li> <li>Previous experience in multinational/Vendor companies is a plus</li> <li>Previous experience working on large scale and complex IT projects</li> <li>IT/Enterprise architecture standards, Frameworks, reference models background is a plus</li> <li>Knowledge of Agile principles and methodologies previous experience working in an Agile Environment is a plus</li> <li>Knowledge of Infrastructure, Cloud, and virtualization concepts and solutions</li> <li>Knowledge of different OS/DB types</li> <li>Knowledge of Software development techniques, REST web services, SOA, Architecture patterns, and Microservices architecture</li> <li>Experience in Integration/middleware domain is a plus</li> <li>TOGAF, AWS or Equivalent Certifications is a plus</li> </ul> </div> </div> <div> <div><br></div><div> </div> </div></div></section>

<p>To supervise the external end-to-end hiring process for mass hiring, outsourced hiring and junior positions, including CV sourcing, phone screening, HR interview, Business Interviews and offering process, in line with approved business plans to ensure meeting all hiring requirements within the set Key Performance Indictors (KPIs) and with full alignment to work policies and procedures.</p><p><strong>External Hiring</strong></p><p>Lead the team in effectively adopting various method to identify potential candidates via the bank s official website, LinkedIn, Social Media platforms, to prepare a market map for hiring needs to better address business hiring requirements.</p><p>Supervise and participate in the hiring process covering mass hiring and junior positions including; CV sourcing, phone screening, coordinating assessments for applicable candidates, conducting HR interviews, conducting interviews with respective Business Heads for mass hiring and junior positions, to ensure cultural fit for the Bank, values alignment, long term potential, and technical capabilities.</p><p>Review the documents according to the checklist and job offers prepared by Talent Acquisition Officer for mass hiring and junior positions, to ensure the hiring of qualified candidates while maintaining market competitiveness.</p><p>Review, extend and negotiate job offers and financial packages for candidates applying on mass hiring and junior positions in line with CIB grading system, salary structures (in collaboration with Rewards Analysts) and policies, in order to ensure the hiring of qualified candidates while maintaining internal equity and market competitiveness.</p><p>Ensure that the documentation required for the HR Assessments for the invited candidates are available and abiding to CIB policies and labour law requirements.</p><p><strong>Talent Acquisition Automation</strong></p><p>Participate in the creation/enhancement of Talent Acquisition automation tools/projects, to ensure offloading Talent Acquisition team from manual work, and to ensure the efficiency and effectiveness of the Talent Acquisition process.</p><p><strong>Hiring Gap Analysis</strong></p><p>Develop hiring gap analysis reports to ensure meeting Business requirements within the set turnaround time.</p><p><strong>Outsource Hiring</strong></p><p>Supervise the screening and filtering of candidate applications/CVs against job requirements to establish a qualified database and pool for interviewing and selection.</p><p>Supervise the Talent Acquisition team, in conducting phone screening and interviews with potential candidates for outsource positions in line with business requirements, in order to qualify candidates for subsequent technical interviews conducted by lines of business and handle the documentation of relevant feedback.</p><p>Supervise all administrative work related to the Talent Acquisition activity on daily basis to ensure effective and efficient documentation.</p><p>Supervise all communications conducted with the Outsourcing Companies, to ensure proper and effective fulfilment of the organization s outsourced headcount requirements.</p><p>Supervise the allocations of outsourced employees on CIB jobs, to ensure the correctness of the changes done in collaboration with HRIS team.</p><p><strong>Policies, Processes and Procedures</strong></p><p>Implement approved department policies, processes, and procedures and monitors adherence so that work is carried out in a controlled manner.</p><p><strong>Day-to-day Operations</strong></p><p>Implement the day-to-day operations assigned for the Talent Management department to ensure compliance with the established standards and procedures.</p><p><strong>Compliance</strong></p><p>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor degree in Business Administration, Accounting or a related discipline</p><p>Minimum 5 - 7 years of experience in Talent Acquisition, Recruitment and Selection capacities</p><p>Proven experience and knowledge of the Banking industry is a plus</p><p><strong>Skills</strong></p><ul><li>Excellent command of English &amp; Arabic languages</li><li>Good understanding of MS Office applications</li><li>Planning and organizing skills</li><li>Communication skills</li><li>Presentation skills</li><li>Negotiation skills</li></ul>