Pediatrician Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end — from problem definition through execution, measurement, and iteration — across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches — reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.<br> <br> <strong>WHAT’S ON YOUR PLATE?</strong><br> <br> <em>1. SOP Design &amp; Development:</em><br> Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches — review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business.<br> <br> <em>2. Program Ownership:</em><br> Take full ownership of assigned CX-PI programs — define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets<br> <br> <em>3. Agent Empowerment &amp; Product:</em><br> Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement<br> <br> <em>4. Communication:</em><br> Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function<br> <br> <em>5. Stakeholder Management:</em><br> Partner with SSC, local markets and, Product (DH &amp; talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes<br> <br> <br> <strong>WHAT YOU BRING TO THE TABLE?</strong><br> <br> - 5+ years of experience working in contact centers<br> <br> -&nbsp;Demonstrated experience in AI projects with partial or full automation projects<br> <br> - Demonstrated experience applying&nbsp;Lean Six Sigma or equivalent process improvement methodologies<br> <br> - Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication<br> <br> - SOP creation and process mapping proficiency — strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar<br> <br> -&nbsp;Critical thinking and data analysis proficiency to identify root causes and drive decisions<br> <br> -&nbsp;Ability to lead workshops and influence without authority across cross-functional teams<br> <br> -&nbsp;Strong written and verbal communication; ability to communicate complex analysis simply and persuasively</p><br><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Matter. You are a specialist in a process, workstream or area in Mondel z International Digital Services, working to support impeccable service operations. How you will contribute You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondel z International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Your specific process area Working in a shared service organization Being a good team player and influencing others Process design and mapping, and business requirement gathering experience Communicating effectively, applying interpersonal skills and taking initiative More about this role What you need to know about this position: This role is fixed term for 6 months (Subject to renewal). The payroll advisor maintains accurate payroll records in compliance with Egyptian labor laws, prepares monthly payroll, and advises on payroll matters. They audit employee data, ensure confidentiality. What extra ingredients you will bring: Receive monthly variables and validate them in accordance with Egyptian law and company policy. Validate monthly payroll. Ensure the proper calculations of employees social insurance, income taxes, and other relevant deductions. Validate and upload bank files. Prepare monthly sox controls reports. Validate and confirm closing reports for Finance and payroll. Education / Certifications: Bachelor's degree in accounting or any relevant field. Job specific requirements: 0-2 years of experience in solid Experience in the payroll function Professional command of the written and spoken English language Advanced and very solid Knowledge of Excel Ability to work under stress Exceptional Communication problem-solving &amp; interpersonal skills. Work schedule: Full-Time No Relocation support available Business Unit Summary Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The payroll advisor maintains accurate payroll records in compliance with Egyptian labor laws, prepares monthly payroll, and advises on payroll matters. They audit employee data, ensure confidentiality.</p><p>Receive monthly variables and validate them in accordance with Egyptian law and company policy. Validate monthly payroll. Ensure the proper calculations of employees social insurance, income taxes, and other relevant deductions. Validate and upload bank files. Prepare monthly sox controls reports. Validate and confirm closing reports for Finance and payroll.</p><p>Bachelor's degree in accounting or any relevant field.</p><p>0-2 years of experience in solid Experience in the payroll function Professional command of the written and spoken English language Advanced and very solid Knowledge of Excel Ability to work under stress Exceptional Communication problem-solving &amp; interpersonal skills.</p><p></p></section>

Head of Sales & Business Development ELLI – Education Technology (EdTech) Location: Egypt Employment Type: Full-Time<br>About ELLIELLI is an education technology platform designed to simplify and improve the way schools operate, teach, communicate, and engage with students and parents. Our platform brings together academic management, assessments and grading, attendance, communication, parent and student engagement, reporting, analytics, scheduling, medical and student information, and other essential school functions within one integrated ecosystem. As ELLI enters its next stage of growth, we are looking for an experienced Head of Sales & Business Development to lead our expansion across schools in Egypt and build a scalable commercial operation.<br>The Role This is a senior, hands-on commercial role for someone who can both develop the sales strategy and personally drive major opportunities from first contact through closing. The Head of Sales & Business Development will be responsible for building ELLI's presence across Egypt's private, language, and international school market, developing relationships with school owners and senior decision-makers, generating new opportunities, closing strategic accounts, and ultimately building and managing ELLI's sales team. We are particularly interested in candidates who already understand the Egyptian education market and have an established network within schools or education groups.<br>Key Responsibilities<br>Business Development & Sales Develop and execute ELLI's sales and business development strategy across Egypt. Identify and prioritize target schools, school groups, and strategic accounts. Build relationships with school owners, board members, directors, principals, academic leaders, and other key decision-makers. Generate new business through existing relationships, referrals, networking, direct outreach, partnerships, events, and other channels. Conduct meetings, presentations, and product demonstrations with prospective schools. Understand each school's needs and position ELLI accordingly rather than relying on a one-size-fits-all sales approach. Manage opportunities throughout the full sales cycle, from initial contact and qualification through demonstrations, proposals, negotiations, pilots, and contract signing. Develop and manage a strong and measurable sales pipeline. Work closely with management on pricing, proposals, commercial terms, and major negotiations. Maintain disciplined follow-up with prospective clients and ensure opportunities continue progressing.<br>Building the Sales Function Help establish ELLI's commercial processes, sales methodology, CRM structure, reporting, and KPIs. Build and maintain a structured database of target schools and key decision-makers. Establish clear processes for lead generation, qualification, demonstrations, proposals, pilots, closing, and handover to implementation. Recruit, train, and manage Business Development/Sales Executives as the company grows. Set individual and team targets and monitor performance against agreed KPIs. Develop sales scripts, objection-handling strategies, proposal standards, and best practices. Provide accurate pipeline and revenue forecasts to management.<br>Market Development Develop a strong understanding of Egypt's private, language, and international school landscape. Monitor competitors, market trends, pricing, and developments within EdTech and school technology. Identify potential partnerships and channels that could accelerate ELLI's growth. Represent ELLI at relevant education events, conferences, networking opportunities, and meetings. Develop relationships with school groups, education organizations, consultants, and other industry stakeholders.<br>Product & Customer Feedback Act as a bridge between prospective customers and ELLI's product and technical teams. Identify recurring customer needs, objections, feature requests, and market opportunities. Provide structured market feedback to help guide ELLI's product roadmap. Work closely with the implementation and customer success teams to ensure a smooth transition from sale to onboarding. Maintain relationships with key accounts after closing and identify opportunities for expansion and referrals.<br><br>What We're Looking For Strong experience in B2B sales, business development, or commercial leadership. Proven ability to generate opportunities and close significant B2B accounts. Experience selling to schools, education groups, or the education sector in Egypt is strongly preferred. An existing network of school owners, directors, principals, or senior education decision-makers would be a significant advantage. Experience in EdTech, Saa S, LMS/SIS/ERP platforms, educational services, educational publishing, or school technology is highly desirable. Strong presentation, negotiation, communication, and relationship-building skills. Comfortable presenting and demonstrating technology to senior decision-makers. Commercially driven and highly organized, with strong follow-up and pipeline-management discipline. Experience using CRM systems and managing sales pipelines. Ability to work independently and take ownership rather than waiting for leads or instructions. Strong understanding of consultative selling and long B2B sales cycles. Fluent Arabic and strong professional English.<br>The Person We're Looking For We are looking for someone who thinks like a business builder, not simply a salesperson. The right candidate will be comfortable opening doors themselves, developing relationships from scratch, walking into meetings with school owners and senior management, understanding their challenges, demonstrating ELLI confidently, negotiating commercial agreements, and following opportunities through until they become customers. They should also have the leadership ability to eventually build a high-performing sales organization around them.<br>Success in This Role Success will be measured through clear commercial outcomes, including:Qualified sales pipeline generated Meetings and demonstrations with target schools Pilot programs launched New schools contracted Number of paid students onboarded Annual recurring revenue generated Sales conversion rates Sales cycle performance Growth of strategic school-group accounts Accuracy of pipeline and revenue forecasting<br>Why Join ELLI? This is an opportunity to join ELLI at an important stage of its growth and play a central role in building its commercial presence across Egypt. Rather than inheriting a rigid sales structure, the Head of Sales & Business Development will have the opportunity to help build the function, shape our go-to-market strategy, develop the team, and directly contribute to ELLI's growth in the Egyptian education market.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a&nbsp;cutting-edge&nbsp;AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market.&nbsp;</p><br><p>The Strategic Analytics &amp; Insights (SA&amp;I)&nbsp;division at&nbsp;NielsenIQ&nbsp;is a&nbsp;powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer &amp; Marketing Insights, and BASES innovation testing, SA&amp;I delivers tailored, actionable solutions that empower clients to make smarter decisions faster.&nbsp;Within this context, the Senior Sales Executive&nbsp;plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and&nbsp;identifying&nbsp;new business opportunities across the SA&amp;I portfolio.&nbsp;</p><br><p>The Senior Sales Executive will&nbsp;be responsible for&nbsp;generating profitable revenue and expanding the adoption of SA&amp;I solutions&nbsp;across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with&nbsp;deep&nbsp;understanding of analytics-driven solutions to address client challenges.&nbsp;You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&amp;I’s full portfolio to drive measurable impact.&nbsp;</p><br><p><strong>Responsibilities&nbsp;&nbsp;&nbsp;</strong></p><br><ul><li>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and&nbsp;acquiring&nbsp;new clients.&nbsp;</li><li>Build &amp; Manage Pipeline: Develop and&nbsp;maintain&nbsp;a robust, high-quality sales pipeline with&nbsp;accurate&nbsp;forecasting and consistent progression of opportunities.&nbsp;</li><li>Identify&nbsp;Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations.&nbsp;</li><li>Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&amp;I presence.&nbsp;</li><li>Consultative Selling: Understand client business challenges and translate them into tailored SA&amp;I solutions aligned to their KPIs.&nbsp;</li><li>Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts.&nbsp;</li><li>Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes.&nbsp;</li><li>Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation.&nbsp;</li><li>Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance.&nbsp;</li></ul><p><strong>Qualifications</strong></p><br><ul><li>Solid&nbsp;professional&nbsp;experience&nbsp;in market&nbsp;research, insights or consulting</li><li>Experience in&nbsp;sales / business&nbsp;development in the above mentioned fields is a plus&nbsp;</li><li>Ability to work under pressure to deliver &amp; exceed revenue targets</li><li>Strong consultative selling skills and ability to navigate multi-stakeholder environments.&nbsp;</li><li>Good understanding of data analytics, insights, or consulting solutions and their business applications.&nbsp;</li><li>Awareness of market trends and industry dynamics&nbsp;impacting&nbsp;clients.&nbsp;</li><li>Strong communication&nbsp;and stakeholder management skills.&nbsp;</li><li>Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals &nbsp;</li><li>Advanced English (mandatory).&nbsp;</li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Project Context and Scope Under the European Union-funded project Strengthening the Operational Capacity of the Egyptian Coast Guard and Egyptian Border Guards to Manage Migration Flows through Effective Border Surveillance and Search and Rescue at Land and Sea , IOM Egypt works closely with key Government of Egypt counterparts, including security and border management authorities, to strengthen national capacities in the areas of Search and Rescue (SAR), Maritime security and Humanitarian Border Management (HBM). Through a range of capacity-building initiatives, study visits, specialized trainings, simulation exercises, and equipment support, the project aims to enhance the operational readiness, coordination, and institutional capacities of relevant Egyptian authorities. Organizational Department / Unit to which the Consultant is contributing Immigration and Boder Governance (IBG) Unit of IOM Egypt- Maritime Security</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Political Science, Law, Human Rights, International Relations, or another related field.</li><li>Minimum of 1 2 years of relevant professional experience with a United Nations agency, international organization, or non-governmental organization (NGO), preferably in migration, humanitarian assistance, human rights, or a related area.</li><li>Knowledge of or experience working with Egyptian entities involved in maritime security, search and rescue (SAR), border management, or related sectors is an asset.</li><li>Strong organizational, communication, and reporting skills, with the ability to coordinate with multiple stakeholders in a multicultural environment.</li><li>Strong written and verbal communication skills.</li><li>Strong reporting skills, with the ability to coordinate with multiple stakeholders in a multicultural environment.</li><li>Creative thinking and the ability to generate engaging content ideas.</li><li>Strong organizational skills and the ability to handle multiple tasks simultaneously.</li><li>Attention to detail and commitment to delivering high-quality work.</li><li>Ability to work independently and as part of a team.</li><li>Ability to draft clearly and concisely.</li><li>Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds and respect for diversity and gender equality</li><li>For this consultancy, fluency in Arabic &amp; English is required, French is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li>Travel may be required for the accomplishment of the above tasks; in which case a daily subsistence allowance (DSA) will be provided, as well as flight tickets.</li><li>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li>Core Competencies behavioural indicators Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li><li>IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy.</li><li>IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.</li><li>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li><li>Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.</li><li>IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.</li><li>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee).</li><li>IOM does not request any information related to bank accounts.</li><li>IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</li></ul><p></p></section>

<p> <b>Our Purpose</b> </p> <p> </p> <p> <i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i> </p> <p> </p> <p> <b>Title and Summary</b> </p> <p> </p>Manager, Specialist Sales, Digital Payments <p> </p>The Manager, Specialist Sales- Digital Payments, West Arabia<br> <br>The Customer Solutions Center (CSC) is the function which enables Mastercard to develop better solutions &amp; bundles for prioritized consumer segments in markets.<br> <br>It is the housing for all Mastercard capabilities in a geography, and it aims to drive Mastercard growth and revenue by creating and selling compelling data-driven, scalable needs-based solutions to new and existing customers by tapping into Mastercard s extensive toolbox of products and services offerings.<br> <br>The Manager, Specialist Sales- Digital Payments will be responsible for all Digital &amp; Authentication assets for the market as well as for driving the key Digital KPIs for the cluster. This includes MDES (Tokenization), International Wallets, Click 2 Pay, Agentic Commerce, Passkeys etc. and all future digital assets. For these products, he/she will carry the key performance KPIs and be the subject matter expert for the front line as well as the solution specialist within the CSC for any opportunities related to the above assets.<br> <br>The Manager, Specialist Sales- Digital Payments will report to the Digital Products Lead within the Customer Solutions Center and will be managing the West Arabia region, comprising of KSA, Egypt, Bahrain, other Levant.<br> <br>The role will be based out of Cairo, Egypt.<br> <br><b>Key Responsibilities:<br></b>Assigned products and platforms: MDES, click 2 Pay, International Wallets, Tokenization, Passkeys, Agentic Commerce and future digital products as and when launched in the cluster<br>Act as an expert for their geography/solution portfolio:<br> Bring their deep knowledge of products, services, or platform capabilities to a solution-selling environment<br> Accountable for having a deep understanding of the assigned product, service, or platform<br> Provide visibility to the team on latest product developments within their purview and communicate accurate solution knowledge to tackle client opportunities<br> Proactively monitor and engage with customers to ensure customer success and benefit from Mastercard s products and solutions<br>Support CSC value proposition development and sale:<br> Provide their expertise and deep knowledge of product implementation and success with clients during solution selling process (upon the request of the CSCL or AM/BD)<br>Drive localization, market enablement and support sales:<br> Enabling new capabilities in the market and ensuring market readiness<br> Supporting AM s in their market to optimize what we have today e.g. providing expert advice/ guidance on prepaid penetration for an existing relationship<br> Work directly with client counterparts on non-complex, one solution focused opportunities when the AM needs their support<br> <br>Knowledge and best practice sharing:<br> Share information on latest customer needs and opportunities as well as relevant market intelligence with the product management teams to drive smart solutioning internally within MA<br> Share best practices and knowledge with other SSs to improve solutioning of their product, service, or platform within client contexts<br> <b><br>Required Skills</b><br> Deep technical expertise in assigned product, service or platform capability<br> Collaborate and work on internal squads and cross-functional teams to develop end-to-end solutions for clients with multiple MA capabilities i.e. products, services, or platforms<br> Problem solve and understand relationship with the client s needs<br> Communicate with and build relationship with client counterparts when requested by account managers or business development managers<br> Ability to understand new products and solutions and articulate the benefits / opportunity areas to our clients<br> Understand client pain points and offers relevant solutions<br> Strong communication skills<br> <br>KPIs<br> Revenues for supported geography<br> Specific KPIs from supported product, solution or platform<br> Customer success metrics<br> Voice of customer survey results<br> Market specific objectives <p> </p> <p> </p> <p> <b>Corporate Security Responsibility</b> </p> <p> <br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p> <ul> <li> <p>Abide by Mastercard s security policies and practices;</p> </li> <li> <p>Ensure the confidentiality and integrity of the information being accessed;</p> </li> <li> <p>Report any suspected information security violation or breach, and</p> </li> <li> <p>Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</p> </li> </ul> <p> </p> <br> <p> </p> <br> <p> </p> <br> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Job Summary</b> <br><p>We are seeking an experienced and dynamic Internal Communication and Engagement Specialist to join our team. The successful candidate will play a key role in enhancing internal communication within the organization and driving employee engagement initiatives. The ideal candidate will possess excellent presentation skills, be a proficient event MC, and have strong digital acumen. They will be responsible for managing multiple projects and tasks with exceptional quality, ensuring effective communication channels and maintaining employee engagement. This position reports to the Head of Internal Communications and Employee Engagement.</p><br><br><br><b>Job Responsibilities</b> <br><p>Responsibilities:</p><br> <ul> <li>Create engaging content for various internal communication channels, including newsletters, emails, and digital displays.</li> <li>Manage and maintain internal communication channels, ensuring timely and accurate dissemination of information.</li> <li>Serve as an event Master of Ceremonies (MC) for relevant internal events, ensuring smooth and engaging presentations.</li> <li>Collaborate with cross-functional teams to gather information and create compelling content aligned with organizational goals and values.</li> <li>Conduct research and stay up-to-date with industry trends and best practices in internal communication and employee engagement.</li> <li>Develop and execute culture &amp; engagement initiatives aligned with Spirit of Vodafone.</li> <li>Monitor and measure the effectiveness of internal communication initiatives/channels.</li> <li>Ensure maximum reach to employees through management and governance of Internal Communications Channels (Internal Branding, Employee App, News and Social Network Applications, Digital Signage, Landing Page, and other digital channels).</li> <li>Manage and support the delivery of companywide events</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Job Qualifications</b> <br><p>Qualifications:</p><br> <ul> <li>Minimum of two years of experience in a marketing or PR agency, with a proven track record in managing internal communications, TV/video editing, and channel management.</li> <li>Strong presentation skills with the ability to captivate and engage audiences.</li> <li>Proficient in digital communication tools and platforms, including intranet systems, email marketing software, and social media.</li> <li>Excellent written and verbal communication skills, with a keen eye for detail and accuracy.</li> <li>Creative mindset with the ability to develop innovative communication strategies and initiatives.</li> <li>Strong project management skills, with the ability to prioritize and manage multiple tasks simultaneously.</li> <li>Self-motivated and proactive, with the ability to work independently and collaboratively in a fast-paced environment.</li> <li>Knowledge of employee engagement best practices and strategies.</li> <li>Familiarity with video editing software and multimedia production is preferred.</li> <li>Proficiency or working knowledge with AI tools (e.g., Adobe Creative Suite, Magnific AI, ElevenLabs) is a strong plus.</li> <li>Demonstrated flexibility in working hours, particularly to support events and campaigns.</li> <li>Prior experience in a marketing or PR agency environment is advantageous.</li> <li>Bachelor's degree in communication, public relations, marketing, or a related field is preferred.</li> </ul><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>

Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo & Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br>Job Purpose<br><br>Responsible for managing, organizing, and maintaining all project documentation for the Façade division in accordance with company standards, client requirements, and project procedures. Ensures that all technical documents, drawings, reports, and correspondence are accurately recorded, distributed, and controlled to support efficient communication and collaboration between internal teams, clients, and external stakeholders.<br><br>Qualification / Experience<br><br>Diploma or Bachelor’s Degree in Business Administration, Engineering, or related field. Minimum of 4–6 years of experience in document control within an engineering consultancy or construction environment. Proven experience with electronic document management systems (e.g., Aconex, Asite, BIM 360, Share Point, etc.). Familiarity with ISO 9001 quality management standards and document control best practices.<br><br>GENERAL EXPECTANCY<br><br>Moderate experience and proficiency in multiple competencies. Capable of handling tasks with supervision.<br><br>Responsibilities<br><br>Establish, implement, and maintain document control procedures in alignment with company and client standards. Manage the receipt, review, registration, tracking, and distribution of all incoming and outgoing project documentation (drawings, reports, RFIs, submittals, correspondences, etc.). Ensure proper document version control, maintaining updated and accurate records of revisions, approvals, and issue statuses. Maintain the project filing system (both electronic and hard copy) to ensure accessibility, traceability, and confidentiality of documents. Coordinate with project teams, design leads, and external consultants to ensure timely submission and approval of deliverables. Manage and maintain electronic document management systems (EDMS) such as Aconex, Asite, BIM 360, or similar platforms. Train and support team members on the proper use of the document management system and ensure adherence to standards. Generate and distribute periodic document status reports and logs to support project monitoring and audits. Serve as the main point of contact for document control activities within the FLS team. Liaise with internal departments and external stakeholders to facilitate efficient flow of information Support project managers and discipline leads in ensuring deliverables meet submission deadlines and format requirements. Manage correspondence logs and ensure all communications are properly registered and traceable. Ensure all documentation complies with project quality standards, naming conventions, and transmittal protocols. Conduct periodic audits of document control processes to ensure consistency and accuracy. Support project close-out activities, including the preparation and archiving of final project documentation and handover packages.<br><br>COMPETENCIES<br><br>Leadership / Management skills:<br><br>As individuals gain experience and expertise, they may move into supervisory positions incorporating management or supervision of tasks or small projects. This role entails comprehending mentor guidance while still taking the initiative, occasionally seeking guidance to ensure successful performance.<br><br>Communication / Collaboration:<br><br>Engage in more complex interactions, such as active participation in meetings, presenting to small groups, and contributing to team discussions. Working as part of a team (collaboration). Clear communication with good listening skills. Be patient, adaptable and take responsibility.<br><br>Technical Knowledge / Expertise:<br><br>Collaborate with more experienced colleagues, leveraging their valuable insights and feedback. Develop analytical skills and ability to autonomously execute operational or project sub-tasks following instruction.<br><br>Creativity / Innovation:<br><br>Start actively participating in creative projects. Contribute ideas and solutions that align with their role's responsibilities. Collaborate with colleagues and learn to refine and expand upon concepts, demonstrating adaptability and flexibility.<br><br>Client Focus / Relationship Building:<br><br>Manage communication on project delivery with support from more senior team members. Attend Client meetings and support more senior team members in Client facing activities.<br><br>Strategic Vision / Planning:<br><br>Begin to contribute to the larger picture. Buy-in to corporate and divisional strategy. They learn to create simple project plans, prioritise tasks, and coordinate with colleagues.<br><br>Demonstrated Knowledge Base And Professional Skillset<br><br>Time Management / Planning:<br><br>Individuals may take on roles that involve coordinating tasks and projects. They learn to create project timelines, delegate tasks, and use basic project management tools. Begin to understand the importance of planning and scheduling. Focus on setting priorities, identifying and reducing common distractions.<br><br>Industry Experience / Thought Leadership:<br><br>Ability to support Consultants in project management and delivery by handling larger subsets of tasks<br><br>Project Management / Operational Delivery:<br><br>Assist and contribute to the successful delivery of projects by independently carrying out project tasks and support more senior team members in project management. Commence taking on elements of project management. They develop skills in task management, process optimisation, and problem-solving.<br><br>Leadership / Team Management Experience:<br><br>Demonstrates strong willingness to learn and develops enthusiasm for the principals of leadership and management. Takes a role of a team member that contributes to shared goals. Uphold AESG Core Values.<br><br>Commercial Acumen / Business Development<br><br>General awareness of commercials within the Consulting industry. Support more senior team members in the commercial management of projects.<br><br>Problem Solving / Decision Making<br><br>As individuals gain experience, they actively practice problem-solving and decision-making techniques. They learn to analyse situations, gather information, and propose solutions. They also begin to participate in team discussions and contribute to problem-solving efforts.<br><br>Employee Focus / Process Compliance:<br><br>As individuals gain experience, they actively contribute to creating a positive employee experience. They may organise team building activities and participate in employee feedback discussions. They start to grasp the connection between employee engagement and organisational performance. Prepares and maintains policy or process related documents.<br><br>Upholding AESG Core Values<br><br>Client-centricity & Collaboration: Laisses with clients to understand their needs. Ensure quick rapport and active listening. Adaptability & Flexibility: Assume responsibilities outside your role. Innovative Culture: Have the courage to try a new way of working or method.

**************** About Studio 360 ***************At Studio 360, we are more than just a design studio — we serve as the creative and technical engine behind Azizi Developments. Since our establishment in 2017, our multidisciplinary team has delivered innovative solutions in architecture, engineering, interiors, landscape, and MEP across a diverse array of sectors, including residential, commercial, hospitality, healthcare, and master planning. With three offices and a shared passion for excellence, we merge creativity, precision, and a human-centric approach to bring visionary projects to life. We lead in digital transformation by integrating advanced technologies and Building Information Modeling (BIM) at every stage of our design and delivery process. At Studio 360, you will be immersed in a dynamic environment where bold ideas, collaboration, and innovative tools converge to shape the skylines of tomorrow.***************************************************<br>Job Title Senior HVAC Design Engineer Department MEP Design Team Reporting Line Reports to: MEP Design Manager / Head of MEP Design Location: Cairo, Egypt (Design Back Office) Supporting: Head Office – Dubai, UAELevel of Seniority Senior Company Overview The company's main office is based in Dubai, UAE. This position is based in the company's design back office in Cairo, Egypt, which operates as a technical design support hub delivering MEP design services for projects managed and executed by the Dubai head office. Job Purpose The Senior HVAC Design Engineer will lead the design and delivery of HVAC systems for commercial, residential, and mixed-use developments executed through the Dubai-based main office, with a primary project focus on the UAE and KSA markets. The role covers the full HVAC design lifecycle — from load calculations and system selection through to detailed BIM modeling, authority submissions, and construction-stage support — while acting as a technical anchor point between the Cairo design team and the Dubai head office. Key Responsibilities System Design & Engineering Lead the development of HVAC system designs, including cooling and heating load calculations, equipment selection and sizing, duct and chilled-water piping layouts, ventilation, and air distribution systems, for commercial, residential, hospitality, and industrial projects. Perform thermal load calculations, duct/pipe sizing, and equipment datasheets using industry-standard software (e.g., HAP, TRACE, Elite CHVAC/Chillpak). Produce and review detailed HVAC drawings, schematics, schedules, and technical specifications using Auto CAD, Revit MEP, and BIM coordination tools. Design HVAC systems in line with local climate conditions, energy efficiency targets, and client design criteria. BIM & Multidisciplinary Coordination Lead HVAC modeling in Revit MEP, ensuring model accuracy and LOD compliance. Run and resolve clash detection using Navisworks Manage, coordinating closely with Architectural, Structural, Electrical, and Plumbing/Fire Protection teams to deliver a fully integrated, clash-free model. Coordinate with architects, structural engineers, site teams, consultants, and contractors throughout each design stage. Codes, Compliance & Authority Submissions Ensure all HVAC designs comply with international standards (ASHRAE, SMACNA, NFPA) and local authority requirements, including Dubai Municipality, DEWA, Dubai Civil Defence, Trakhees, ADM, Estidama/Al Sa'fat, and the Saudi Building Code (SBC) as applicable to the project location. Prepare and coordinate HVAC submission packages for authority approval, and address review comments to secure approvals with minimal revision cycles. Project & Stakeholder Support Act as the primary technical point of contact with the Dubai head office design team, project managers, and clients on HVAC design matters, ensuring alignment on design intent and delivery schedules. Review shop drawings, material submittals, and vendor data for technical compliance during the construction phase. Support tender and proposal stages with technical input, quantity take-offs (BOQs), and preliminary design. Provide technical clarifications to site and execution teams, and support commissioning and testing activities where required. Team Leadership Mentor and technically guide mid-level and junior HVAC engineers and BIM modelers, reviewing their work for accuracy and code compliance. Lead internal design reviews and QA/QC checks, and contribute to continuous improvement of internal HVAC design standards and BIM workflows. Required Qualifications Bachelor's degree in Mechanical Engineering (or equivalent). Registration or eligibility for registration with a relevant professional body is an advantage (e.g., Engineers Syndicate, Saudi Council of Engineers for KSA-facing work). Required Experience7 to 10 years of progressive experience in HVAC design engineering, with a strong track record on projects in the UAE and KSA markets. Proven experience within an MEP design consultancy, engineering back-office, or similar setup supporting projects in the Gulf region. Experience across a range of project types (commercial, residential, hospitality, healthcare, mixed-use, or industrial) is preferred; experience with major client/authority frameworks (e.g., Dubai Municipality, Saudi Aramco, MOH/CBAHI-compliant healthcare projects) is an advantage. Required Technical Skills Expert-level knowledge of Autodesk Revit MEP and Navisworks Manage for HVAC modeling, coordination, and clash detection. Strong proficiency in Auto CAD for design and drafting. Strong knowledge of HVAC design and load calculation software (HAP, TRACE, Elite CHVAC/Chillpak, Ductsize, or equivalent). Solid working knowledge of ASHRAE, SMACNA, and NFPA standards, alongside UAE and KSA local codes and authority approval processes (Dubai Municipality, DEWA, Civil Defence, Trakhees, SBC). Familiarity with BIM execution plans (BEP), LOD requirements, and common data environment (CDE) platforms (e.g., BIM 360/ACC). Strong technical report writing, specification development, and BOQ preparation skills. Key Competencies Strong analytical, problem-solving, and engineering decision-making skills. Excellent coordination and communication skills, particularly in a cross-office (Cairo–Dubai) working model and with external consultants, contractors, and authorities. Ability to manage multiple projects, competing priorities, and tight deadlines simultaneously. Detail-oriented with a strong commitment to design quality, energy efficiency, and code compliance. Leadership and mentoring capability for mid-level and junior team members. Working Conditions Based in the Cairo design back office, working in direct support of live projects managed from the Dubai head office. May require occasional coordination calls aligned with Dubai/KSA working hours.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Managed Services<br><b>Management Level</b><br>Manager<br><b>Job Description &amp; Summary</b><br>The Manager is responsible for managing day-to-day accounting delivery for assigned clients or entities within a finance delivery environment. The role ensures that finance activities are delivered accurately, on time, and in line with applicable accounting standards, agreed service levels, client policies, and internal controls.<br>This position combines strong accounting knowledge with hands-on people leadership, client coordination, issue resolution, and continuous improvement. The Manager works closely with senior delivery leadership and client finance stakeholders to maintain service quality, strengthen process discipline, and support scalable delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&amp;A support, and close/reporting activities.<br><b><b>About PwC ETIC - Egypt Technology and Innovation Centre </b></b><br>PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. <br>The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.<br><b><b>Corporate Culture &amp; Working Environment: </b></b><br>Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table. <br>As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.<br>Key Responsibilities<br>• Manage accounting delivery for assigned clients, entities, or process towers, covering GL, R2R, AP, O2C, FP&amp;A support, and month-end, quarter-end, and year-end close activities.<br>• Coordinate the preparation and review of reporting packs for statutory and management reporting, ensuring completeness, accuracy, and alignment with client timelines.<br>• Monitor service delivery performance against agreed service levels, quality expectations, compliance requirements, and issue-resolution timelines.<br>• Review journal entries, account reconciliations, accruals, prepayments, intercompany balances, variance explanations, and supporting schedules before senior-level approval where required.<br>• Apply IFRS, US GAAP, IPSAS, local statutory rules, and client accounting policies to routine and moderately complex accounting matters, escalating judgmental items appropriately.<br>• Act as an escalation point for delivery issues, process bottlenecks, unresolved exceptions, and client concerns, ensuring clear ownership and timely follow-up.<br>• Lead and coach team members, including planning workloads, setting priorities, reviewing outputs, supporting development, and contributing to performance management discussions.<br>• Partner with client controllers, finance managers, and process owners to explain close status, open items, balance sheet movements, process risks, and improvement actions.<br>• Drive standardization of process steps, templates, reconciliations, working papers, checklists, and reporting routines across assigned clients or entities.<br>• Identify and implement continuous improvement opportunities, including workflow simplification, automation candidates, root-cause elimination, and KPI-based performance tracking.<br>• Maintain process documentation, SOPs, control evidence, decision logs, and issue trackers to support governance, audit readiness, and knowledge continuity.<br>• Support internal, external, tax, and statutory audits by coordinating requested schedules, resolving queries, tracking findings, and helping remediate control gaps.<br>• Support transitions, onboarding, and stabilization for new entities or scope expansions through knowledge transfer, shadowing plans, cutover tracking, and readiness reviews.<br>• Collaborate with procurement, payroll, tax, treasury, IT, business, and transformation teams to resolve cross-functional dependencies affecting finance delivery.<br>• Track capacity, utilization, handover risks, and delivery economics for the assigned team, raising resource or scalability concerns with senior management.<br>Qualifications:<br>• Bachelor's degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.<br>• 8-12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.<br>• Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.<br>• Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.<br>• Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.<br>• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.<br>• Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.<br>• Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.<br><strong><br>• German language proficiency is a plus.</strong><br>• Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.<br>Key Competencies<br>• Team leadership and coaching<br>• Client-service ownership<br>• Financial controllership discipline<br>• Issue management and escalation<br>• Delivery excellence mindset<br>• Process documentation and governance<br>• Analytical review and judgment<br>• Stakeholder communication<br>• Continuous improvement<br>• Adaptability in a regional delivery model<br><b>Suggested reporting line:</b> This role typically reports into the next senior level within Finance &amp; Accounting Delivery, adjusted based on client portfolio size and operating model.<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>At Turner &amp; Townsend we are passionate about making the difference, transforming performance on the world’s most impactful programmes for a green, inclusive, and productive world. That means challenging ourselves and others to deliver better outcomes for our clients, helping each other to make the most of our potential, and using our Influence to build a better world for everyone. Every day we help our major global clients deliver ambitious and highly technical mega projects, in over 118 offices across 50 countries.</p><br><p>Turner &amp; Townsend is one of the leading providers of consulting services to the Infrastructure, Natural Resources and Real Estate sectors globally, ranked Number 1 in the Sunday Times PwC Top Track 250. &nbsp;Through using our proven and wide ranging skills, methodologies, and industry knowledge over the past 75+ years we have created the premier, differentiated programme, project, and cost management global consultancy, and are now in strategic partnership with CBRE.</p><br><br>Job Description<br><p>Turner &amp; Townsend is pleased to announce an opportunity for Egyptian Nationals based in Cairo to join our esteemed Real Estate team. This position allows you to engage in a wide variety of impactful and innovative projects.</p><br><p>As part of our market-leading client base and diverse portfolio, this is an exceptional time to become a member of a growing business unit and advance your career within Turner &amp; Townsend.</p><br><p>You will collaborate with a professional and ambitious team, receiving excellent support while also being encouraged to demonstrate your initiative and expertise.</p><br><p>We invite you to join us in shaping the future of real estate and to take the next step in your professional journey with Turner &amp; Townsend.&nbsp;</p><br><p><strong>MAIN PURPOSE OF ROLE:</strong></p><br><ul><li>To provide commercial oversight to ensure the successful delivery of cost management services across one or multiple commissions.</li><li>To ensure excellent service delivery is being provided to clients, gain their trust and enhance our reputation.</li><li>To actively promote Turner &amp; Townsend to clients both existing and new to enable growth within the business.</li><li>To be a sounding board for all aspects of service delivery and to effectively develop others in the team.</li><li>To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover.</li><li>To uphold Turner &amp; Townsend values and ethics whilst delivering service excellence.</li></ul><p><strong>ACCOUNTABILITIES:</strong></p><br><ul><li>Overall accountability and responsibility for ensuring Turner &amp; Townsend deliver the scope of their services across multiple commissions.</li><li>Interfacing and effective communication with the client, contractors and other consultants, at all project stages.</li><li>Timely and accurate forecasting of fees.</li><li>Maintaining and building upon existing client relationships and the development of new relationships.</li><li>Recognize opportunities and be able to cross sell our service offerings to existing or potentially new clients.</li><li>Effectively and proactively lead a cost management team, ensuring that they deliver in line with the standards expected of Turner &amp; Townsend.</li><li>Provide quality assurance for all deliverables issued by other team members.</li><li>Be a sounding board to other team members for all technical cost management related activities.</li><li>Understanding the clients needs and build the relationship.</li><li>Be a role model within the team to assist in the development of more junior staff.</li><li>Demonstrates a high level of drive, enthusiasm and commitment to always delivering service excellence to clients.</li><li>A desire to learn and progress your career to the next level.</li></ul><br>Qualifications<br><ul><li>Extensive knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy.</li><li>Minimum 20+ years of experience in similar roles.</li><li>Extensive experience of both new build and fit-out projects across varying asset typologies.</li><li>Extensive experience of delivering and overseeing the successful delivery of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation.</li><li>Experience of successfully managing commissions, one or multiple, at any given time to ensure the highest quality service delivery for clients.</li><li>Experience of commercial management of commissions ensuring both successful and profitable delivery of services.</li><li>Experience of agreeing contract terms, administering contracts and of identifying and mitigating key risks within contracts.</li><li>Ability to critically analyze programmes and assess the impact they have of fee forecasts to enable accurate forecasting to the wider business.</li><li>Self-motivated with the ability to work autonomously setting their own agenda and perform well under pressure.</li><li>Identifying and establishing new relationships, whilst maintaining and developing existing relationships.</li><li>Local (Egypt) experience is required</li></ul><p><strong>SKILLS REQUIRED:</strong></p><br><ul><li>Proven Cost / Commercial Management experience, ideally from a Consultancy or client side background</li><li>Professional membership is an advantage i.e. MRICS</li><li>Experience of working on Major Programmes and Projects</li><li>Experience in leading, managing and motivating teams</li><li>Extensive knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering.</li><li>Demonstrable understanding of construction contracts and the ability, when required, to provide contractual advice to clients.</li><li>Proven track record of delivering service excellence to multiple clients.</li><li>Ability to drive the commercial agenda for the project and chair commercial meetings.</li><li>Excellent written and oral communication skills with the ability to present clearly and concisely to clients in both a formal and informal manner.</li><li>Proven track record of building effective, productive and positively engaged teams.</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.&nbsp;</em></p><br><p><em>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at&nbsp;www.turnerandtownsend.com/</em></p><br><p>#LI-SM2</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced Packet Core professional to design, operate, and support Packet Core systems across multiple business domains. This role plays a key part in translating business and customer requirements into robust technical solutions, leading virtual technology teams through design and implementation, and ensuring service quality throughout delivery and transition to operations. A strong focus on KPI improvement, service reliability, and root-cause analysis is essential.</p> <h4>What you’ll do</h4> <li>Lead the technical assessment and design of Packet Core solutions in line with product catalogues, architectural standards, and strategic objectives.</li> <li>Capture and analyse customer and business requirements, assessing technical feasibility and operational impact.</li> <li>Coordinate and guide virtual, cross-functional technology teams during solution design and implementation phases.</li> <li>Act as the primary technical representative for projects, engaging with business stakeholders, customers, and technology leadership.</li> <li>Support operational teams post-deployment, contributing to service stability, KPI improvement, and root-cause investigations for degraded performance.</li> <h4>Who you are</h4> <li>An experienced Packet Core specialist with extensive hands-on exposure (typically 7+ years) within a telecoms environment.</li> <li>Confident in PS data network call flows and the operation of Packet Core services.</li> <li>Skilled in deploying, operating, and troubleshooting Packet Core solutions across complex environments.</li> <li>Technically curious, with the ability to develop practical solutions that support broader business strategies.</li> <li>Educated to degree level in Electronic or Telecommunications Engineering, or an equivalent discipline.</li> <li>Knowledgeable in Packet Core protocols, call flows, and products, with operational experience on platforms such as Huawei PGW or similar.</li> <li>Comfortable applying structured project management methodologies to deliver outcomes successfully.</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <li>Exposure to complex, large-scale Packet Core environments supporting enterprise and M2M platforms.</li> <li>Opportunities to collaborate with global Vodafone Group entities and local markets across Europe.</li> <li>The chance to influence service quality, customer experience, and network evolution at scale.</li> <li>A role that balances strategic design work with hands-on technical leadership.</li> <h4>What skills you will learn</h4> <li>Advanced solution design and assurance across multi-market Packet Core architectures.</li> <li>Stakeholder engagement and technical leadership in virtual, cross-border teams.</li> <li>KPI-driven service improvement and structured root-cause analysis techniques.</li> <li>Broader insight into M2M platforms and enterprise network services within Vodafone Group.</li> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are:</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a proactive and detail-oriented talent sourcing specialist with 6 months to 3 years of experience to join our talent acquisition team. This role focuses on identifying, engaging, and attracting talent across multiple functions, while supporting recruiters and hiring stakeholders through pipeline development and delivering a positive candidate experience.</p> <h4>What you will do</h4> <li>Source qualified candidates through LinkedIn, job boards, social platforms, talent databases, and networking channels.</li> <li>Build and maintain strong talent pipelines for current and future hiring needs.</li> <li>Screen candidates to assess baseline qualifications and alignment with role requirements.</li> <li>Partner closely with recruiters and hiring stakeholders to understand role requirements and talent availability.</li> <li>Conduct market research to identify talent trends, competitor insights, and sourcing challenges.</li> <li>Maintain accurate and up-to-date data in the applicant tracking system (ATS).</li> <li>Initiate early-stage conversations with candidates to assess interest and suitability.</li> <li>Engage passive candidates and represent the employer brand effectively.</li> <li>Support hiring events, digital campaigns, and sourcing initiatives when required.</li> <h4>Who you are</h4> <li>6 months to 3 years of experience in talent sourcing or recruitment.</li> <li>Exposure to international recruitment environments.</li> <li>Experience sourcing for technical, digital, commercial, or corporate functions.</li> <li>Background in multinational or high-volume hiring environments is valued.</li> <li>Familiarity with creative sourcing techniques and talent mapping approaches.</li> <li>Proficient in LinkedIn Recruiter, job boards, Boolean search, and social sourcing tools.</li> <li>Experience using applicant tracking systems (ATS) and HR platforms.</li> <li>Strong communication and stakeholder collaboration skills.</li> <li>Ability to identify, engage, and attract passive talent.</li> <li>Good understanding of the talent market within Egypt and/or the Middle East.</li> <li>Highly organised, detail-oriented, and capable of managing multiple requirements simultaneously.</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <li>Opportunity to work within a global, fast-paced talent acquisition environment.</li> <li>Exposure to international hiring markets and diverse role portfolios.</li> <li>Collaborative team culture that supports professional growth and learning.</li> <li>Involvement in innovative sourcing strategies and digital recruitment campaigns.</li> <li>Experience contributing to a strong and evolving employer brand.</li> <h4>What skills you will learn</h4> <li>Advanced sourcing strategies, including Boolean search and talent mapping.</li> <li>Market intelligence and talent insights analysis.</li> <li>Stakeholder management and recruitment advisory skills.</li> <li>Candidate engagement and employer branding techniques.</li> <li>ATS optimisation and recruitment process efficiency.</li> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <p>#VOIS #BeUnrivalled #CreateTheFuture</p> <h4>About this role</h4> <p>We are seeking a detail-oriented MIS Specialist (German Speaker) to manage HR systems activities and support the full employee lifecycle, including onboarding, system updates, offboarding, and payroll coordination. This role focuses on delivering accurate HR reporting and analytics while collaborating with stakeholders to ensure data integrity and process efficiency.</p> <h4>What you’ll do</h4> <ul> <li>Support day-to-day HR system operations and administrative activities</li> <li>Prepare weekly, monthly, and annual reports using HR data sources</li> <li>Deliver regular and ad hoc reports to stakeholders</li> <li>Manage employee lifecycle updates including new starters, transfers, and leavers</li> <li>Handle offboarding processes and unpaid leave tracking</li> <li>Maintain and improve data quality and integrity across HR systems</li> <li>Update and maintain employment records and system data</li> <li>Participate in system updates, user acceptance testing (UAT), and enhancements</li> <li>Ensure documentation for HR systems and reporting processes is up to date</li> <li>Deliver services in line with agreed Service Level Agreements (SLAs)</li> <li>Respond to employee queries related to HR systems and reporting</li> <li>Contribute to HR projects and continuous process improvements</li> <li>Support payroll by providing accurate employee data (e.g. leave, absences)</li> </ul> <h4>Who you are</h4> <ul> <li>A collaborative professional with strong stakeholder management skills</li> <li>An effective communicator who can engage confidently across different levels</li> <li>Experienced in HR systems, reporting, and data handling</li> <li>Proficient in Microsoft Excel and presentation tools</li> <li>Familiar with HR platforms such as SuccessFactors and related systems</li> <li>Educated to degree level in Management Information Systems, Business Administration, or a related field</li> <li>Equipped with 1-2 years of experience within HR or a similar function</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to international HR operations within a global organisation</li> <li>Opportunity to work closely with cross-functional and multicultural teams</li> <li>Hands-on experience with advanced HR systems and reporting tools</li> <li>A supportive environment focused on continuous improvement and learning</li> <li>Participation in strategic HR initiatives and transformation projects</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced HR data analysis and reporting techniques</li> <li>HR systems management, including system enhancements and UAT processes</li> <li>Stakeholder engagement and communication across functions</li> <li>Process optimisation and continuous improvement methodologies</li> <li>Payroll data coordination and compliance practices</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Fixed Network Planning Specialist to lead the planning, assessment and design of fixed network services across multiple technologies and vendors. The role focuses on delivering scalable, efficient and high-quality network solutions while collaborating with cross-functional teams to support service innovation, operational stability and future network evolution.</p> <h4>What you’ll do</h4> <ul> <li>Contribute to technical assessment, planning and design of fixed network solutions aligned with product catalogue, strategy and architecture</li> <li>Collaborate with senior colleagues to gather and analyse business and customer requirements for technical feasibility</li> <li>Support technical migrations and solution delivery in partnership with technology teams and stakeholders across business and operations</li> <li>Act as a technical representative within project teams, ensuring alignment with stakeholders and customer expectations</li> <li>Develop low-level designs and produce comprehensive solution documentation</li> <li>Prepare annual planning activities based on business forecasts, ensuring optimal resource allocation within budget constraints</li> </ul> <h4>Who you are</h4> <ul> <li>Demonstrated experience in fixed network and enterprise planning within a service provider environment</li> <li>Strong knowledge of fixed network technologies, including planning, implementation and service roll-out</li> <li>Experience in IP networking and telecom environments, with an understanding of operational practices</li> <li>Ability to translate business needs into practical and scalable technical solutions</li> <li>Degree in Electronics or Telecommunications Engineering or equivalent</li> <li>Professional certification such as CCNP, CCIP or equivalent in IP networking domain</li> <li>Solid understanding of WAN access technologies (xDSL, Ethernet, SDH), IP networking and security networking</li> <li>Advanced knowledge of IP backbone protocols including RIP, OSPF, EIGRP, ISIS, BGP, MPLS, VPN technologies and Quality of Service</li> <li>Familiarity with programming or automation tools such as Python, C++ or Ansible</li> <li>Working knowledge of data centre technologies (e.g. Cisco Nexus, ACI), virtualisation and cloud platforms is advantageous</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale, complex network transformation programmes</li> <li>Exposure to cutting-edge fixed network technologies and multi-vendor environments</li> <li>Collaborative working culture with cross-functional teams across global markets</li> <li>Continuous learning and development in IP networking, cloud and automation technologies</li> <li>Ability to influence strategic network planning and service innovation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced network design and architecture planning</li> <li>Cross-functional stakeholder management and communication</li> <li>Automation and programmability in network operations</li> <li>End-to-end service lifecycle management</li> <li>Strategic decision-making in telecom network evolution</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. As the lead UN development agency, UNDP is wellplaced to help implement the Goals through our work in some 170 countries and territories. We support countries in achieving the SDGs through integrated solutions. Today’s complex challenges—from stemming the spread of disease to preventing conflict—cannot be tackled neatly in isolation. For UNDP, this means focusing on systems, root causes and connections between challenges—not just thematic sectors—to build solutions that respond to people’s daily realities. UNDP has been on the ground in 2017, supporting the Government of Egypt and delivering to people the best solutions particularly the most vulnerable, women and youth. Since 2015, 195-member states of the United Nations, including the Government of Egypt, committed to the Sustainable Development Goals, an ambitious action plan that pictures a better world by 2030, with serious commitment from countries to meet the set targets. In terms of policy and partnership development, UNDP is establishing new partnerships with new partners and both local and global levels.</p><br> <p>UNDP is also keen to strengthen already developed partnerships with different organizations and initiatives that support UNDP mandate.</p><br> <p>In line with this mandate, the Inclusive Growth and Innovation Team is implementing a project supported by the Government of Japan that aims to strengthen youth-led green entrepreneurship by providing incubation, mentorship, access to finance and markets, and fostering Egypt–Japan cooperation in innovation and climate-smart economic development.</p><br> <p>This assignment is part of UNDP Egypt’s Inclusive Growth and Innovation Team, which designs and implements programmes that foster entrepreneurship, digital inclusion, and governance reform. The Project Associate will support the implementation of the Team’s portfolio, including the Government of Japan-funded initiative on youth-led green entrepreneurship, by providing programme and project support services, ensuring high-quality delivery, and contributing to innovation-driven solutions that strengthen resilience and empower communities.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><span>Under the overall supervision&nbsp;under the overall supervision of the Assistant Resident Representative, Inclusive Growth &amp; Innovation Team Leader and the direct supervision of the Project Specialist, the Project Associate will:</span></p><br> <p><span><strong>Support the project team to ensure effective project planning and implementation.&nbsp;&nbsp;</strong></span></p><br> <ul> <li><span>Support formulation and implementation of programme strategies through the coordination and implementation of project activities related to youth entrepreneurship, green innovation, incubation, access to finance, and international partnership initiatives, ensuring effective engagement of beneficiaries and stakeholders.</span></li> <li><span>Collect, analyze, and present information for baselines, milestones, and targets.</span></li> <li><span>Provide administrative and financial support for projects, including supporting the project management platform Quantum, budget revisions, and operational closure.</span></li> <li><span>Track programme performance indicators, prepare reports, and support audits.</span></li> </ul> <p><span><strong>Support partnerships and resource mobilization.</strong></span></p><br> <ul> <li><span>Contribute to resource mobilization by reviewing donor agreements and managing contributions through facilitation the&nbsp;liaison and coordination with government entities, private sector partners, entrepreneurship ecosystem actors, academic institutions, development partners, and Japanese counterparts to strengthen partnerships and support project delivery.</span></li> </ul> <p><span><strong>Provide support to the effective monitoring, evaluation, and reporting on progress of project implementation.&nbsp;</strong></span></p><br> <ul> <li><span>Support implementation of the project monitoring system in alignment with its Monitoring and Evaluation framework to ensure effective information sharing, provision of feedback, and elaboration of high-quality progress reports.</span></li> <li><span>Contribute to project visibility, communications, and knowledge-management efforts through the documentation of events, preparation of success stories, lessons learned, communication materials, and dissemination of project achievements and best practices.</span></li> </ul> <p><span><strong>Support knowledge building, knowledge sharing and capacity building relevant to the assigned project.</strong></span></p><br> <ul> <li><span>Support knowledge building and sharing, including training, lessons learned, and contributions to digital knowledge platforms.</span></li> <li><span>Document best practices in entrepreneurship ecosystems, digital inclusion, and governance reform by Maintaining project databases and monitoring tools, track beneficiary participation and results indicators, and support the preparation of progress reports, donor updates, and project documentation.</span></li> </ul> <p><span>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</span></p><br> <p><span><strong>Institutional Arrangement</strong></span></p><br> <p><span>The Project Associate will be working under the overall supervision of the Assistant Resident Representative, Inclusive Growth &amp; Innovation Team Leader and the direct supervision of the Project Specialist.</span></p><br> <p><strong>Competencies</strong></p><br> <p>Core:</p><br> <p>Achieve Results: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline</p><br> <p>Think Innovatively: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;LEVEL1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements</p><br> <p>Learn Continuously: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; LEVEL1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</p><br> <p>Adapt with Agility: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; LEVEL1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible</p><br> <p>Act with Determination: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;LEVEL1: Shows drive and motivation, able to deliver calmly in face of adversity, confident</p><br> <p>Engage and Partner: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;LEVEL1: Demonstrates compassion/understanding towards others, forms positive relationships</p><br> <p>Enable Diversity and Inclusion: &nbsp; &nbsp; &nbsp; LEVEL1: Appreciate/respect differences, aware of unconscious bias, confront discrimination</p><br> <p><span><i><strong>Cross-Functional &amp; Technical competencies</strong></i></span></p><br> <p><span><i><strong>Thematic Area &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Name &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Definition &nbsp;</strong></i></span></p><br> <br> <span><strong>Business Development&nbsp;</strong></span> <span><strong>Knowledge Generation</strong></span> <p><span>Ability to research information and to turn it into useful knowledge, relevant for context, or&nbsp;</span></p><br> <p><span>responsive to a stated need.&nbsp; Ability to apply existing concepts to new situations, and to develop&nbsp;</span></p><br> <p><span>new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts,&nbsp;</span></p><br> <p><span>conceptual models, and theories that can be useful in addressing new situations.</span></p><br> <br> <span><strong>Operations: Finance</strong></span> <span><strong>Budget management</strong></span> <span>Ability to support budgetary aspects of work planning process, drawing and management of team budgets.</span> <br> <span><strong>Business Direction &amp; Strategy</strong></span> <span><strong>Strategic thinking</strong></span> <span>Develop effective strategies and prioritised plans in line with UNDP’s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight.</span> <br> <span><strong>Business Direction &amp; Strategy</strong></span> <span><strong>Entrepreneurial Thinking</strong></span> <span>Identify and seize opportunities to service and add value to clients, create clarity around UNDP value proposition to beneficiaries and partners, develop clear service offers responding to client needs in line with UNDP’s organizational priorities and mandate.</span> <br> <span><strong>Business Management</strong></span> <span><strong>Partnerships Management</strong></span> <span>Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.</span> <br> <span><strong>Data</strong></span> <span><strong>Data analysis</strong></span> <span>Ability to extract, analyse and visualize data to form meaningful insights and aid effective business decision making.</span> <br> <span><strong>Business Management</strong></span> <span><strong>Communication</strong></span> <span>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.</span> <br> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <p><span>Secondary education is required or a university degree in Business Administration, Public Administration, Economics, Political Science, Social Sciences, or ICT-related fields&nbsp;will be given due consideration but is not a requirement.</span></p><br> <p><strong>Experience:</strong></p><br> <p><span>Minimum of 6 years (with secondary education) or 3 years (with a university degree) of relevant experience in&nbsp;administrative or programme or project support experience.</span></p><br> <p><span><strong>Required skills:</strong></span></p><br> <ul> <li><span>Proven experience in excellent drafting, formulation and reporting and&nbsp;producing and editing documents with accuracy and professionalism.</span></li> <li><span>Experience in the usage of computers and office software packages (MS Word, Excel, etc.).&nbsp;&nbsp;</span></li> </ul> <p><span><strong>Desired skills in addition to the competencies covered in the Competencies section:</strong></span></p><br> <ul> <li><span>Experience in digitalization, entrepreneurship, or innovation programmes is highly desirable.</span></li> <li><span>Experience with UNDP or other international development organizations is an asset.</span></li> <li><span>Previous experience with financial management is an asset.</span></li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking a German-speaking L&amp;D professional to deliver impactful learning experiences that build functional capabilities across teams. The role focuses on facilitating engaging training sessions, identifying capability gaps, and supporting colleagues through coaching and development initiatives, while contributing to high-quality training outcomes and operational excellence</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Deliver engaging and effective learning sessions using a range of methods such as digital tools, in-person training, and coaching approaches.&nbsp;</li> <li>Act as a development consultant, promoting the adoption of learning platforms such as Vodafone University.</li> <li>Adapt and localise learning content to meet specific business and cultural requirements.</li> <li>Collaborate with internal teams and external partners to deliver learning priorities and initiatives.</li> <li>Work closely with HR shared services teams to support training administration and enablement.</li> <li>Serve as a key point of contact for stakeholders including HR, business teams, and global L&amp;D colleagues.</li> <li>Identify learning needs through audits and provide insights to functional experts.</li> <li>Track and report on training progress and learner performance.</li> <li>Deliver upskilling and cross-skilling programmes to support workforce capability growth.</li> <li>Monitor training outcomes and highlight gaps to improve training-to-performance conversion.</li> <li>Facilitate feedback and coaching sessions to enhance learner performance and engagement.</li> <li>Work flexibly across rotational shifts, including early and late hours as required.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>A learning professional with experience in delivering training programmes and facilitating knowledge transfer.</li> <li>Fluent in German (written and spoken), with strong communication and presentation skills.</li> <li>Comfortable engaging with diverse audiences and building strong professional relationships.</li> <li>Skilled in using digital tools and virtual platforms to enhance learning experiences.</li> <li>Able to understand organisational strategy and align learning initiatives accordingly.</li> <li>Knowledgeable in coaching techniques and adult learning principles, with relevant certifications considered beneficial.</li> <li>Experience as a language instructor or in multilingual training environments is advantageous.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to deliver impactful learning experiences across diverse teams and geographies.</li> <li>Exposure to global stakeholders and collaboration across Vodafone’s international network.</li> <li>Continuous professional development in learning design, facilitation, and coaching practices.</li> <li>Hands-on experience with advanced learning platforms and digital training tools.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced facilitation and presentation techniques in multilingual environments.</li> <li>Stakeholder management and cross-functional collaboration.</li> <li>Learning needs analysis and training effectiveness measurement.</li> <li>Digital learning delivery and virtual facilitation skills.</li> <li>Coaching and performance improvement methodologies.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><ul> <li>LinkedIn:&nbsp;VOIS LinkedIn</li> <li>Facebook: VOIS Facebook</li> <li>Instagram: VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects: VOIS Employee Chat</li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br> VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br> #VOIS #BeUnrivalled #CreateTheFuture<br> <br><br><br><b>About this Role</b> <br>We are seeking a Network Operations Specialist to provide customer-facing technical support for premium business customers with complex networking solutions and demanding service level requirements. This role operates within a 24/7 shift-based environment and focuses on network fault management, incident ownership, troubleshooting, root cause analysis, and stakeholder communication. The successful candidate will work closely with customers, vendors, and internal technical teams to ensure seamless service operations and high service quality.<br><br><br><b>What you’ll do</b> <br>Provide technical service desk support for premium business customers with complex network environments.<br> Initiate diagnostics and perform proactive analysis of network faults and alarms.<br> Conduct root cause analysis for network incidents and service disruptions.<br> Support day-to-day operations through effective change and fault management aligned with ITIL practices.<br> Take ownership of incidents throughout the full lifecycle while ensuring adherence to agreed SLAs.<br> Escalate and transfer incidents to relevant technical teams where required for resolution.<br> Coordinate with vendors and third-party partners to prioritise and resolve customer-impacting issues.<br> Assess business impact and ensure timely escalation of critical service issues.<br> Keep customers regularly informed regarding progress and service restoration activities.<br> Participate in customer bridge calls and support technical troubleshooting activities.<br> Manage multiple priorities effectively while maintaining accurate queue management and process compliance.<br><br><br><b>Who you are</b> <br>CCNA certification is essential.<br> At least 1 year of Network Operations Centre (NOC) experience in a technical support environment.<br> Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS.<br> Understanding of LAN switching technologies including VLANs, Trunking, STP, and PVST across Catalyst and IOS-based platforms. Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN.<br> Exposure to MPLS fundamentals, including LDP, TDP, and Traffic Engineering, is advantageous.<br> Educational background in Engineering, Computer Networks, Telecommunications, or a related discipline. Strong customer engagement and communication skills with the ability to support customers globally.<br> Fluent written and spoken English.<br> Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting.<br> CCNP certification would be considered an advantage.<br><br><br><b>Not a perfect fit?</b> <br></span><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br>Opportunity to work within a global telecommunications environment supporting enterprise customers.<br> Exposure to complex network infrastructures, operational processes, and customer-facing technical engagements.<br> Experience working with international customers, vendors, and cross-functional technical teams.<br> Development within a technology-driven environment focused on operational excellence and continuous learning<br><br><br><b>What skills you will learn</b> <br>Advanced network fault diagnosis and troubleshooting techniques.<br> Incident management and service operations aligned to ITIL principles.<br> End-to-end SLA management and customer communication practices.<br> Root cause analysis and service restoration methodologies.<br> Collaboration with vendors, third parties, and technical support teams within a global operational environment<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status,, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br>LinkedIn: VOIS LinkedIn<br> Facebook:&nbsp;VOIS Facebook<br> Instagram:&nbsp;VOIS Instagram<br> Chat with our employees:&nbsp;Employee Connect<br><br><br><br> </div>

The Role<br><br>A full-time RDD Manager Responsible for the comprehensive oversight and execution of the tenant coordination process, ensuring efficient and high-quality design, construction, and life safety compliance for all retail tenancies across Savills managed properties. This pivotal role involves close collaboration with various internal and external stakeholders, including tenants, consultants, contractors, and internal departments, to achieve timely and successful project delivery while upholding the highest standards of the property<br><br>We are looking for a conscientious and driven RDD Manager to join our thriving Property Management team. The role will be based in West Cairo – Sheikh Zayed. Flexibility and a willing attitude are vital.<br><br>Successful candidate will have a proven track record in managing the operations of a property<br><br>Key Responsibilities<br><br>Tenant Fit-Out Management & Oversight<br><br>Execute and maintain robust Tenant Coordination processes, procedures, and standards to ensure efficiency, quality, and adherence to design, construction, and life safety requirements. This involves actively implementing established guidelines, refining existing workflows, and ensuring that all stages of a tenant's fit-out, from initial design submission to final construction, meet the property's exacting standards for aesthetics, functionality, and, most critically, the safety of all occupants and visitors. Manage, plan, record, and direct the RDD department, ensuring all business requirements are met and services are provided effectively. This encompasses strategic planning for departmental operations, allocating resources efficiently, meticulously documenting all project progress and decisions, and leading the team to ensure that all tenant coordination tasks are completed on time and to the required quality, thereby supporting the broader business objectives. Direct and manage the tenant plan check and permit processes. This includes overseeing the thorough review of all tenant design and construction plans against local codes, property guidelines, and technical specifications, as well as guiding tenants through the necessary steps to secure all required permits and approvals from relevant authorities, ensuring legal compliance and smooth execution. Supervise all tenant construction projects, including consultants and contractors. This responsibility entails active on-site and off-site oversight of all construction activities undertaken by tenants' appointed contractors and consultants, ensuring work quality, adherence to approved plans, safety protocols, and progress according to established schedules. Oversee all tenant tie-ins to landlord systems. This involves meticulous coordination and supervision of the connections between the tenant's installed services (e.g., HVAC, electrical, plumbing, fire suppression) and the core building's infrastructure, ensuring proper integration, compatibility, and compliance with all technical and safety standards of the property's base building systems. Close-out tenant construction projects by compiling and submitting all necessary legal documents (e.g., fees, charges, lien waivers, balance reports, as-builts) for allowance returns. This final phase involves a comprehensive collection and verification of all project-related documentation, financial records, and certifications required to formally close out the tenant's construction file, facilitating the accurate processing and returning of any tenant’s allowances as stipulated in their lease agreement.<br><br>Cross-Functional Collaboration & Support<br><br>Collaborate closely with Property Management, Operations, and Leasing teams to streamline tenant construction and facilitate timely project completion. This requires active communication and coordination with these critical internal departments to ensure that tenants fit-outs align with overall property operations, leasing agreements, and management strategies, minimizing disruptions and ensuring a seamless transition for new tenants. Work with the Leasing team to support tenants fit-out requirements and build strong relationships. This includes providing technical expertise during the leasing negotiation phase, advising on potential fit-out challenges or opportunities, and maintaining open lines of communication to ensure tenant expectations regarding their space's build-out are accurately set and met. Provide essential support to the RDD Senior Manager for assigned special tasks. This involves assisting with strategic initiatives, conducting research, preparing reports, or taking on specific project components as directed by the Senior Manager, contributing to the overall effectiveness and objectives of the RDD department. Coordinate actively with MEP teams to ensure smooth unit inspections and alignment with fit-out timelines. This responsibility involves scheduling and facilitating inspections by Mechanical, Electrical, and Plumbing (MEP) specialists, addressing any findings promptly, and ensuring that MEP works are seamlessly integrated into the overall fit-out schedule to prevent delays and ensure systems compliance. Work hand-in-hand with scheme personnel and all internal departments involved in Savills' project consultancy scope to review tenant drawings and coordinate construction. This emphasizes a collaborative approach across various specialized internal teams within Savills, ensuring that all aspects of tenant drawings are reviewed comprehensively from different expert perspectives, and that construction efforts are synchronized across all consultancy projects managed by Savills.<br><br>Design & Standards Compliance<br><br>Ensure timely integration with base building works to facilitate smooth project execution. This means carefully monitoring the progress of the core building construction or renovation to ensure that necessary interfaces and dependencies for tenant fit-outs are completed on schedule, allowing tenants to begin their work without delays caused by base building readiness. Review tenant design packages for compliance with property guidelines. This is a critical step where all architectural, interior design, and technical drawings submitted by tenants are rigorously checked against the established design criteria, material specifications, and aesthetic guidelines of the property to maintain a cohesive and high-quality environment. Maintain and enforce company technical specifications, updating property guidelines based on evolving needs and international retail standards. This involves not only ensuring adherence to current technical documents but also proactively reviewing, revising, and implementing updates to these specifications and property design guidelines to reflect best practices, technological advancements, and emerging international retail trends, ensuring the property remains competitive and modern.<br><br>Project Planning & Financials<br><br>Establish conceptual budgets for tenant projects involving landlord work. This entails developing preliminary cost estimates for any construction or modification work that the landlord (Arkan/Savills) is responsible for within a tenant's space, providing a financial framework for these specific project components. Coordinate any changes to the base building design with the construction team. This involves liaising with the core construction team to communicate and integrate any necessary modifications to the building's structural, mechanical, or architectural elements that may arise due to tenant-specific requirements or unforeseen conditions, ensuring all changes are properly documented and executed. Maintain a comprehensive and ongoing project tenant schedule. This involves creating, updating, and distributing detailed timelines for each tenant's fit-out project, tracking key milestones, deadlines, and dependencies to ensure all projects progress efficiently and are completed within stipulated timeframes.<br><br>Documentation & Communication<br><br>Maintain master copies of all tenant-related documents, including tenant criteria handbooks and contractor rules/regulations. This ensures that a centralized, up-to-date repository of all critical operational and procedural documents is available, serving as an authoritative reference for tenants, contractors, and internal teams. Demonstrate strong communication skills and the ability to provide practical solutions to complex issues. This highlights the need for effective verbal and written communication to articulate requirements, address concerns, negotiate solutions, and mediate disputes. It also emphasizes a pragmatic, problem-solving mindset to navigate the often-complex challenges inherent in tenant fit-out projects.<br><br>Skills, Knowledge And Experience<br><br>Education: Bachelor’s degree in design, Architecture. Skills: Auto CAD, Photoshop, Illustrator, 3D visual programs, Bluebeam & Microsoft Office Experience: at least 4-7 years in Retail design & delivery. Location: Sheikh Zayed<br><br>Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.